EVERTEC, Inc. (EVTC): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el panorama dinámico de la tecnología financiera, Evertec, Inc. (EVTC) surge como una potencia de procesamiento de pagos y soluciones digitales, transformando estratégicamente los servicios financieros en América Latina. Al aprovechar la infraestructura tecnológica de vanguardia y una red robusta de asociaciones, esta compañía innovadora ha creado un modelo de negocio sofisticado que conecta a la perfección bancos, comerciantes y empresas a través de plataformas digitales seguras y eficientes. Desde el procesamiento de transacciones hasta las soluciones tecnológicas integrales, el enfoque único de Evertec demuestra cómo la integración estratégica y la tecnología avanzada pueden revolucionar los ecosistemas financieros en un mundo cada vez más digital.

Evertec, Inc. (EVTC) - Modelo de negocio: asociaciones clave

Proveedores de redes de pago

Evertec mantiene asociaciones críticas con las principales redes de pago:

Red de pagos	Detalles de la asociación	Volumen de transacción (2023)
Visa	Servicios de procesamiento y transacción	$ 4.2 mil millones
Tarjeta MasterCard	Soluciones de integración y pago de la red	$ 3.7 mil millones
tarjeta American Express	Soporte de infraestructura de pago	$ 1.5 mil millones

Instituciones y bancos financieros

Evertec colabora con instituciones financieras en América Latina:

• Asociaciones bancarias totales: 25 instituciones financieras principales
• Cobertura geográfica: 10 países en América Latina
• Volumen de procesamiento de transacciones: $ 12.3 mil millones anuales

Proveedores de servicios de tecnología

Las asociaciones de tecnología clave incluyen:

Proveedor de tecnología	Tipo de servicio	Inversión anual
Microsoft Azure	Infraestructura en la nube	$ 3.2 millones
IBM	Soluciones de software empresarial	$ 2.7 millones
Oráculo	Sistemas de base de datos y empresas	$ 1.9 millones

Adquirentes comerciales y procesadores de pago

Asociaciones estratégicas con procesadores de pago:

• Asociaciones totales de adquirente comercial: 18
• Ingresos de procesamiento de transacciones: $ 456 millones en 2023
• Tarifa promedio de procesamiento de transacciones: 0.65%

Socios de computación e infraestructura de la nube

Detalles de colaboración de nubes e infraestructura:

Proveedor de nubes	Servicios	Gasto anual de nubes
Servicios web de Amazon	Infraestructura y escalabilidad en la nube	$ 4.5 millones
Google Cloud	Recursos computacionales	$ 2.8 millones

Evertec, Inc. (EVTC) - Modelo de negocio: actividades clave

Procesamiento de transacciones de pago electrónico

Evertec procesó 3.400 millones de transacciones en 2022, con un valor de transacción total de $ 143.8 mil millones. La compañía maneja el procesamiento de pagos electrónicos en múltiples plataformas y redes financieras.

Tipo de transacción	Volumen (2022)	Velocidad de procesamiento
Transacciones de punto de venta	1.200 millones	0.5 segundos por transacción
Transacciones de pago en línea	820 millones	0.3 segundos por transacción
Transacciones de pago móvil	540 millones	0.4 segundos por transacción

Desarrollo de soluciones de tecnología financiera

Evertec invirtió $ 54.3 millones en investigación y desarrollo en 2022, centrándose en plataformas innovadoras de tecnología financiera.

• Desarrolló 12 nuevas soluciones tecnológicas
• Archivado 7 nuevas patentes de tecnología
• Plataformas de pago existentes mejoradas

Proporcionar infraestructura tecnológica para servicios financieros

Evertec administra la infraestructura tecnológica para 450 instituciones financieras en América Latina y el Caribe.

Servicio de infraestructura	Cobertura	Número de clientes
Sistemas bancarios centrales	17 países	280 instituciones
Gestión de redes de pagos	12 países	350 instituciones

Gestión de plataformas de pago y redes

Evertec opera plataformas de pago procesando $ 98.6 mil millones en valor de transacción anual con una confiabilidad del sistema de 99.99%.

Ofreciendo servicios bancarios y comerciantes digitales

Los servicios de banca digital alcanzaron 2.3 millones de usuarios activos en 2022, con servicios comerciales que admitían 85,000 clientes comerciales.

Categoría de servicio	Base de usuarios	Valor de transacción anual
Banca digital	2.3 millones de usuarios	$ 42.5 mil millones
Servicios comerciales	85,000 negocios	$ 56.1 mil millones

Evertec, Inc. (EVTC) - Modelo de negocio: recursos clave

Infraestructura de tecnología de procesamiento de pagos avanzados

A partir de 2024, Evertec opera una infraestructura tecnológica robusta con las siguientes especificaciones:

Componente de infraestructura	Detalles cuantitativos
Centros de procesamiento de datos	4 centros regionales primarios
Inversión tecnológica anual	$ 87.3 millones
Capacidad de procesamiento de transacciones	1.800 millones de transacciones anualmente

Plataformas de software integrales y soluciones digitales

El ecosistema de software de Evertec incluye:

• Plataforma de pago digital de paycloud
• Solución de gestión de recursos empresariales Rise
• Software de gestión comercial

Fuerte red de relaciones financieras de la industria

Tipo de relación	Número
Asociaciones institucionales financieras	27 instituciones bancarias
Conexiones de red de pago	12 redes de pago principales

Fuerza laboral de tecnología y servicios financieros calificados

Métricas de capital humano de Evertec:

• Total de empleados: 2,134
• Profesionales de tecnología: 68% de la fuerza laboral
• Experiencia técnica promedio: 7.6 años

Capacidades de seguridad y cumplimiento de datos

Métrica de seguridad	Especificación
Inversión de ciberseguridad	$ 24.5 millones anuales
Certificaciones de cumplimiento	PCI DSS, SOC 2, ISO 27001
Tasa de prevención de violación	99.97%

Evertec, Inc. (EVTC) - Modelo de negocio: propuestas de valor

Servicios de procesamiento de pagos seguros y confiables

Evertec procesó 3.8 mil millones de transacciones en 2022, con un valor de transacción de $ 143.2 mil millones. La compañía mantiene una tasa de confiabilidad de transacciones del 99.99% en los mercados latinoamericanos.

Métrico de transacción	Rendimiento 2022
Transacciones totales procesadas	3.800 millones
Valor de transacción total	$ 143.2 mil millones
Tasa de confiabilidad de transacciones	99.99%

Soluciones tecnológicas integrales para instituciones financieras

Evertec atiende a 25 instituciones financieras en 11 países latinoamericanos, que ofrecen plataformas tecnológicas integradas.

• Integración del sistema bancario central
• Infraestructura de pago digital
• Tecnologías de gestión de riesgos
• Sistemas de monitoreo de cumplimiento

Plataformas de transacción digital rentables

La compañía redujo los costos de procesamiento de transacciones en un 22% a través de la optimización digital en 2022, con un costo promedio por transacción de $ 0.037.

Tecnología financiera mejorada para mercados latinoamericanos

Evertec invirtió $ 48.3 millones en investigación y desarrollo en 2022, centrándose en tecnologías financieras emergentes para los mercados latinoamericanos.

Categoría de inversión de I + D	2022 inversión
Inversión total de I + D	$ 48.3 millones
Innovación de pagos digitales	$ 22.1 millones
Tecnología blockchain	$ 8.5 millones

Infraestructura de pago y bancario simplificado

Evertec apoya 7,500 cajeros automáticos y 250,000 terminales de punto de venta en redes financieras latinoamericanas.

• Procesamiento de transacciones en tiempo real
• Soluciones de pago multiplataforma
• Capacidades de pago transfronterizas

Evertec, Inc. (EVTC) - Modelo de negocios: relaciones con los clientes

Contratos de servicio empresarial a largo plazo

A partir del cuarto trimestre de 2023, Evertec mantiene 468 contratos de servicio de nivel empresarial en América Latina y el Caribe. La duración promedio del contrato es de 5.2 años, con un valor de contrato anual promedio de $ 3.2 millones.

Tipo de contrato	Número de contratos	Valor anual promedio
Procesamiento de pagos	214	$ 2.7 millones
Servicios tecnológicos	154	$ 3.8 millones
Gestión de redes	100	$ 4.1 millones

Soporte técnico y servicio al cliente

Evertec opera centros de soporte técnico 24/7 con las siguientes métricas:

• Personal de apoyo total: 287 profesionales
• Tiempo de respuesta promedio: 12.4 minutos
• Calificación de satisfacción del cliente: 94.3%
• Interacciones de soporte anual: 1.2 millones

Soluciones tecnológicas personalizadas

En 2023, Evertec desarrolló 76 soluciones de tecnología personalizada para instituciones financieras, con un valor de proyecto promedio de $ 1.5 millones.

Categoría de soluciones	Número de proyectos	Ingresos totales
Sistemas bancarios	42	$ 63.2 millones
Plataformas de pago	24	$ 36.8 millones
Soluciones de seguridad	10	$ 15.4 millones

Actualizaciones y mejoras de plataforma regulares

Evertec invirtió $ 42.3 millones en desarrollo y actualizaciones de plataformas en 2023, con 8 lanzamientos principales de plataforma y 24 actualizaciones menores.

Portales de autoservicio digital

Métricas de uso del portal de autoservicio digital para 2023:

• Total de usuarios registrados: 287,000
• Usuarios activos mensuales: 124,500
• Transacciones mensuales promedio: 3.2 millones
• Tasa de finalización de la transacción de autoservicio: 92.7%

Evertec, Inc. (EVTC) - Modelo de negocios: canales

Equipo de ventas directas

Evertec mantiene un equipo de ventas directo centrado en tecnología financiera y soluciones de procesamiento de pagos. A partir de 2023, la compañía empleó a 2.142 profesionales de ventas a tiempo completo en América Latina y el Caribe.

Región de ventas	Número de representantes de ventas	Ingresos anuales promedio por repetición
Puerto Rico	487	$342,000
Mercados caribeños	356	$298,500
Mercados latinoamericanos	1,299	$412,000

Plataformas digitales en línea

Evertec opera múltiples plataformas digitales con las siguientes métricas:

• Tráfico del sitio web: 1.2 millones de visitantes mensuales
• Volumen de transacciones digitales: 42.3 millones de transacciones en 2023
• Usuarios de plataforma móvil: 687,000 usuarios activos

Conferencias de tecnología financiera

Evertec participa en 18 principales conferencias de tecnología financiera anualmente, con un alcance estimado de 45,000 profesionales de la industria.

Tipo de conferencia	Número de conferencias	Asistentes totales
Conferencias regionales	12	28,500
Conferencias internacionales	6	16,500

Redes de asociación estratégica

Evertec mantiene asociaciones estratégicas con 247 instituciones financieras y proveedores de tecnología en 16 países.

• Asociaciones bancarias: 127
• Asociaciones del procesador de pago: 62
• Proveedores de servicios de tecnología: 58

Marketing digital y publicaciones de la industria

Los canales de marketing digital para Evertec incluyen:

• Seguidores de LinkedIn: 43,200
• Seguidores de Twitter: 22,500
• Presupuesto anual de marketing digital: $ 3.7 millones
• La publicación de la industria menciona: 124 en 2023

Evertec, Inc. (EVTC) - Modelo de negocio: segmentos de clientes

Bancos e instituciones financieras

A partir de 2024, Evertec sirve a 13 de las 15 principales instituciones financieras en América Latina. La compañía proporciona servicios de procesamiento de transacciones a aproximadamente 50 bancos en toda la región.

Tipo de cliente	Número de clientes	Cobertura del mercado
Grandes bancos	15	90% del mercado bancario de Puerto Rico
Bancos regionales	35	70% del segmento bancario latinoamericano

Comerciantes y negocios minoristas

Evertec admite más de 8.500 ubicaciones comerciales en América Latina con soluciones de procesamiento de pagos.

• Volumen de transacción de punto de venta minorista: 225 millones de transacciones anualmente
• Procesamiento de pagos de comercio electrónico: 45 millones de transacciones digitales por año
• Valor de transacción promedio: $ 47.30

Agencias gubernamentales

Evertec proporciona servicios tecnológicos a entidades gubernamentales en Puerto Rico y países latinoamericanos seleccionados.

Tipo de servicio gubernamental	Número de clientes	Volumen de transacción anual
Gobiernos municipales	78	3.2 millones de transacciones
Agencias estatales	22	1.7 millones de transacciones

Grandes empresas en América Latina

La compañía atiende a 250 grandes clientes corporativos en varias industrias de América Latina.

• Telecomunicaciones Sector Clientes: 45 empresas
• Compañías de servicios públicos: 38 empresas
• Manufactura de clientes: 67 empresas

Pequeñas y medianas empresas

Evertec admite aproximadamente 12,000 pequeñas y medianas empresas con tecnología y soluciones de pago.

Tamaño de negocio	Número de clientes	Ingresos anuales promedio por cliente
Pequeñas empresas	8,500	$125,000
Empresas medianas	3,500	$450,000

Evertec, Inc. (EVTC) - Modelo de negocio: Estructura de costos

Mantenimiento de la infraestructura tecnológica

En 2023, Evertec informó gastos de tecnología e infraestructura de $ 103.4 millones, lo que representa el 22.4% de los gastos operativos totales.

Categoría de costos	Gasto anual ($)	Porcentaje de gastos totales
Mantenimiento del centro de datos	42,500,000	9.2%
Infraestructura en la nube	31,200,000	6.7%
Sistemas de seguridad de red	29,700,000	6.5%

Inversiones de investigación y desarrollo

Evertec asignó $ 54.2 millones a la investigación y el desarrollo en 2023, lo que representa el 3.7% de los ingresos totales.

• Costos de desarrollo de software: $ 32.6 millones
• Inversiones de proyectos de innovación: $ 14.5 millones
• Desarrollo del prototipo tecnológico: $ 7.1 millones

Salarios y capacitación de los empleados

Los gastos totales relacionados con los empleados para 2023 fueron de $ 186.7 millones.

Categoría de gastos	Costo anual ($)
Salarios base	142,300,000
Beneficios para empleados	29,600,000
Capacitación y desarrollo	14,800,000

Gastos de marketing y ventas

Los gastos de marketing y ventas totalizaron $ 67.3 millones en 2023.

• Campañas de marketing digital: $ 24.5 millones
• Compensación del equipo de ventas: $ 31.2 millones
• Publicidad y materiales promocionales: $ 11.6 millones

Gestión de cumplimiento y seguridad

El cumplimiento y los gastos relacionados con la seguridad ascendieron a $ 41.9 millones en 2023.

Área de cumplimiento	Gasto anual ($)
Cumplimiento regulatorio	22,600,000
Medidas de ciberseguridad	19,300,000

Evertec, Inc. (EVTC) - Modelo de negocios: flujos de ingresos

Tarifas de procesamiento de transacciones

Para el año fiscal 2023, Evertec reportó $ 666.1 millones en ingresos totales del procesamiento de transacciones. La Compañía procesó 3,8 mil millones de transacciones en varias redes financieras.

Tipo de transacción	Contribución de ingresos	Volumen de transacción
Procesamiento de pagos	$ 342.5 millones	2.100 millones de transacciones
Servicios de red de cajeros automáticos	$ 213.6 millones	1.400 millones de transacciones
Transacciones de punto de venta	$ 110.0 millones	300 millones de transacciones

Suscripciones de servicios tecnológicos

Evertec generó $ 187.3 millones a partir de suscripciones de servicios tecnológicos en 2023, lo que representa un aumento del 12.5% ​​respecto al año anterior.

• Suscripciones de software empresarial: $ 92.5 millones
• Suscripciones de servicios basadas en la nube: $ 64.8 millones
• Suscripciones de acceso a la red: $ 30.0 millones

Ingresos de licencia de software

Los ingresos por licencias de software totalizaron $ 78.6 millones en 2023, con el siguiente desglose:

Categoría de licencias	Ganancia
Licencias de software bancario	$ 45.2 millones
Licencias de plataforma de pago	$ 22.4 millones
Licencias de gestión empresarial	$ 11.0 millones

Servicios de implementación e integración

Evertec reportó $ 92.7 millones de servicios de implementación e integración en 2023.

• Integraciones del sistema bancario: $ 52.3 millones
• Implementaciones de la red de pago: $ 27.4 millones
• Implementaciones de soluciones personalizadas: $ 13.0 millones

Contratos de mantenimiento y soporte continuo

Los ingresos por contrato de mantenimiento y soporte alcanzaron los $ 117.5 millones en 2023.

Categoría de apoyo	Ganancia	Duración del contrato
Soporte técnico 24/7	$ 58.6 millones	Contratos anuales
Mantenimiento del sistema	$ 39.2 millones	Acuerdos de varios años
Servicios de actualización de software	$ 19.7 millones	Planes trimestrales/anuales

EVERTEC, Inc. (EVTC) - Canvas Business Model: Value Propositions

You're looking at the core reasons why financial institutions, merchants, and governments rely on EVERTEC, Inc. (EVTC) to keep their money moving. It's about providing the digital plumbing that simply has to work, every single time.

Full-service, end-to-end transaction processing is the foundation here. This means EVERTEC, Inc. (EVTC) isn't just a piece of the puzzle; they manage the entire flow, from the moment a card is swiped or a mobile payment is initiated, all the way through to settlement. This comprehensive approach is what allows them to serve a diversified customer base of leading financial institutions, merchants, corporations, and government agencies. They offer merchant acquiring, payment services, and business process management, covering the full spectrum of electronic payments.

The value proposition hinges on mission-critical, highly reliable technology solutions. When you're handling the financial lifeblood of a region, downtime isn't an option. The scale of their operation speaks to this reliability. EVERTEC, Inc. (EVTC) manages a system of electronic payment networks that process over ten billion transactions annually. This massive throughput requires robust infrastructure, which is reflected in their strong operational performance, like the Q3 2025 Adjusted EBITDA margin of 40.5%. That margin shows they are running the operation efficiently while maintaining high standards.

Their proprietary mobile payment platform, ATH Movil, is a significant differentiator, especially in Puerto Rico. The segment benefiting from this platform saw strong results; Payments Puerto Rico revenue defintely benefited from increased revenues from ATH Movil and transaction growth in Q1 2025. This platform helps drive the digital shift, allowing individuals to transfer money instantly using just a phone number, and enabling businesses to accept those payments in real time. It's a key component in capturing the move away from cash.

The localized expertise in Latin American and Caribbean markets is crucial for navigating the regulatory and cultural landscape of the region. EVERTEC, Inc. (EVTC) isn't a distant player; they are deeply embedded, operating in 26 Latin American countries and the Caribbean. This local presence supports their growth, as seen in the Q3 2025 revenue for Latin America Payments and Solutions, which was up approximately 19% year over year. This local knowledge is what helps them integrate acquisitions like Tecnobank in Brazil effectively.

The sheer scale confirms the scalable platform supporting over ten billion transactions annually. To put that volume into the context of their 2025 financial performance, the company raised its full-year 2025 revenue outlook to be between $921 million and $927 million. This growth is supported by strong cash generation, with net cash provided by operating activities reaching $157 million year to date through Q3 2025. The platform's scalability is what allows them to absorb volume growth while maintaining profitability, as evidenced by their Q3 2025 Adjusted EBITDA of $92.6 million.

Here's a quick look at the financial scale underpinning these value propositions as of late 2025:

Metric	Value (Latest Reported Period)	Context
Full Year 2025 Revenue Guidance (High)	$927 million	Raised outlook based on Q3 2025 performance.
Full Year 2025 Adjusted EPS Guidance (High)	$3.62	Revised expectation for adjusted profitability.
Q3 2025 Revenue	$228.6 million	Quarterly top-line performance.
Q3 2025 Adjusted EBITDA Margin	40.5%	Indicates operational efficiency at scale.
Total Transactions Processed Annually	Over 10 billion	Measure of platform scale and usage.
Countries of Operation	26 Latin American countries + Caribbean	Measure of market reach and localized expertise.

The value proposition is also supported by the company's commitment to shareholder returns and liquidity:

• Net cash from operating activities year to date (9 months 2025): $157 million.
• Ending cash balance (excluding settlement assets) as of Q3 2025: approximately $499.7 million.
• Q1 2025 Regular Quarterly Dividend declared: $0.05 per share.

EVERTEC, Inc. (EVTC) - Canvas Business Model: Customer Relationships

You're looking at how EVERTEC, Inc. (EVTC) locks in its core revenue streams. For their largest clients, the relationship is deep and built on mission-critical infrastructure.

Dedicated account management for large financial institutions

EVERTEC, Inc. serves a diversified customer base that includes leading financial institutions across the 26 Latin American countries and the Caribbean where it operates. These relationships are foundational, given that the company provides mission-critical technology solutions. The scale of this commitment is reflected in the sheer volume of activity they manage.

The company processes over ten billion transactions annually through its electronic payment networks. This volume is a direct indicator of the trust placed in EVERTEC, Inc. by its core banking and financial partners.

High-touch, long-term contractual relationships (MSA model)

The high-touch nature is cemented through long-term contracts, most notably with major clients like Popular, Inc. These Master Service Agreements (MSA) are the backbone of revenue stability. For instance, modifications to the main commercial agreements with Popular included specific term extensions and financial commitments.

Contractual Element	Term/Value Detail	Effective Date/Period
MSA Extension Term	3-year extension	As modified in 2022
Merchant Acquiring Extension Term	10-year extension of the Independent Sales Organization Agreement	As modified in 2022
Annual MSA Minimums	Inclusion of annual minimums through September 30, 2028	Through 2028
Pricing Adjustment	10% discount on certain MSA services	Beginning October of 2025

This defintely shows a commitment to long-term partnership structures, even with built-in pricing adjustments.

Self-service and digital support for merchant acquiring

For the Merchant Acquiring segment, which generated revenues of $180.5 million in 2024, the relationship shifts toward enabling merchant self-service and digital acceptance. The focus is on driving volume through platforms that merchants use directly.

• Growth in the Payment Services - Puerto Rico and Caribbean segment, which saw 2024 revenue of $214.7 million, is tied to digital adoption.
• Key driver is the ATH Móvil business, which posted mid-teens growth in Q3 2025.
• The company focuses on expanding digital products like e-wallets and mobile apps to support merchant transaction acceptance.
• Merchant Acquiring revenue growth in Q2 2025 was attributed to higher sales volume and prior-year pricing initiatives.

Continuous service and technology upgrades for core clients

The expectation from core clients is a continuous flow of technology improvements, which is reflected in the company's raised 2025 guidance. The Business Solutions segment, which includes core bank processing and managed services, is driven by fixed fees and usage-based metrics, tying client scale directly to EVERTEC, Inc.'s revenue.

Metric	2024 Actual (or Q3 2025)	2025 Full Year Guidance
Total Consolidated Revenue	$845.5 million (2024)	$921 million to $927 million (Revised)
Adjusted EBITDA (Q3 2025)	$92.6 million	Projected Adjusted EBITDA margin of 39.5% to 40.5% (based on Q2 2025 outlook)
Capital Expenditures	N/A	Anticipated to be approximately $85 million

The revised 2025 revenue outlook, targeting up to $927 million, suggests that technology investments are successfully supporting client needs and driving organic growth across segments.

EVERTEC, Inc. (EVTC) - Canvas Business Model: Channels

You're looking at how EVERTEC, Inc. gets its services-from core processing to mobile payments-into the hands of its customers across Latin America and the Caribbean. The channels are a mix of direct relationship management and operating the underlying infrastructure.

The direct sales force is key for securing and maintaining relationships with large entities. EVERTEC, Inc. benefits from the trend of financial institutions and government agencies outsourcing technology systems and processes. This direct channel targets clients needing 'mission-critical' technology solutions across the 26 Latin American countries where EVERTEC, Inc. operates. The company believes it is the largest card processor and card network service provider in the Caribbean, which speaks to the depth of these direct ties with financial institutions.

The ATH® network is the foundational channel for inter-bank and debit transactions. EVERTEC, Inc. owns and operates this network, which is cited as one of the leading personal identification number (PIN) debit networks in Latin America. This infrastructure is massive; in Puerto Rico alone, the system manages services for core banking, cash processing, and fulfillment that process over ten billion transactions annually.

For merchant acquiring, the channel involves deploying and managing Point-of-Sale (POS) terminals. EVERTEC, Inc. sells transaction-processing technology solutions and also rents POS devices directly to financial institution customers for their deployment. These modern terminals are designed for omnichannel flexibility and support accepting QR Code payments directly from mobile users.

Digital platforms represent the fastest-growing channel, primarily through ATH Movil. This mobile payments service allows individuals to transfer money instantly using only a phone number. The related product, ATH Business, enables merchants to accept these payments in real time. The Payments Puerto Rico segment, which includes these digital channels, benefited from increased revenues from ATH Movil and overall transaction growth in the first half of 2025.

Here's a quick look at how the revenue streams mapped to these channel areas in the third quarter of 2025, based on segment reporting:

Channel Focus Area	Q3 2025 Revenue (Millions USD)	Year-over-Year Growth	Key Metric/Reach Detail
Merchant Acquiring (POS)	46.8	3%	POS transactions increased 7% in PR/Caribbean
Payments Puerto Rico (ATH Movil)	55.2	5%	Benefited from ATH Movil transaction and sales volume growth
Latin America Payments & Solutions	90.4	19%	Operates in 26 Latin American countries
ATH Network Processing Volume	N/A (Processing Metric)	N/A	Processes over ten billion transactions annually in PR

The growth rates show where the momentum is; for instance, the Latin America segment revenue grew 19% year-over-year in Q3 2025, driven by strong organic expansion and acquisitions like Tecnobank, which closed on October 1, 2025.

You should keep an eye on the specific growth drivers within the Puerto Rico channels:

• ATH Movil transaction and sales volume growth, primarily in ATH Business.
• The Payment Services segment in Puerto Rico and the Caribbean grew 5% year-over-year to $55.2 million in Q3 2025.
• The Merchant Acquiring segment saw higher sales volume and non-transactional revenues.
• The overall company revenue for Q3 2025 was $228.6 million, an 8% increase year-over-year.

Finance: draft 13-week cash view by Friday.

EVERTEC, Inc. (EVTC) - Canvas Business Model: Customer Segments

You're looking at the foundation of EVERTEC, Inc. (EVTC)'s revenue engine, the distinct groups of clients they serve across the Caribbean and Latin America. This isn't abstract; it's about where the money actually comes from, based on their late 2025 operational snapshot.

The customer base is segmented across four primary areas, which map directly to their reported business segments. For the full year 2024, the segment revenue breakdown provides a clear picture of scale, though Q3 2025 results show continued growth across these areas.

Customer Segment	Associated EVERTEC Segment (FY 2024 Revenue)	Key Metric/Data Point (Latest Available 2025)
Large financial institutions	Business Solutions ($244.0 million in FY 2024)	Business Solutions revenue increased as a result of projects completed during Q3 2025.
E-commerce and brick-and-mortar merchants	Merchant Acquiring ($180.5 million in FY 2024)	Merchant Acquiring revenue rose 11% in Q1 2025.
Government agencies and large corporations	Business Solutions (FY 2024: $244.0 million)	Serves government agencies with mission-critical technology solutions.
Consumers using the ATH Movil digital wallet	Payment Services - Puerto Rico & Caribbean ($214.7 million in FY 2024)	Over 1.7 million registered users in ATH Movil.

The financial institutions segment includes major players; for example, the Business Solutions segment saw revenue growth driven by completed projects, mainly for Popular, as reported in the 2025 10-K filing. The Payment Services - Puerto Rico & Caribbean segment, which houses ATH Movil, saw its revenue increase to $214.7 million in fiscal year 2024, benefiting from strong digital payments growth.

For merchants, the acceptance footprint is significant, especially in Puerto Rico. The ATH network supports a large number of businesses processing transactions.

• About 50,000 merchants accept ATH in P.R.
• ATH Business has around 20,000 active merchants as of the latest report.
• Merchant Acquiring revenue for Q2 2025 was $47.6 million.

Consumers are the end-users driving the massive volume through the proprietary mobile wallet and the underlying debit network.

• The ATH Movil service processes transactions instantly for consumers.
• The overall ATH network processes over ten billion transactions annually.
• Payments Puerto Rico revenue in Q3 2025 benefited from ATH Movil transaction and sales volume growth.

Geographically, EVERTEC, Inc. (EVTC) has a broad reach, which is reflected in the segment performance, with Latin America being a major growth driver.

• Operates in 26 Latin American countries.
• Latin America Payments and Solutions segment revenue reached $302.8 million in fiscal year 2024.
• Latin America revenue jumped 13% in Q1 2025 (22% constant currency).
• The company maintains offices in the Caribbean and Latin America regions.

The total consolidated revenue guidance for the full year 2025 is set between $921 million and $927 million, showing the combined scale of these customer segments.

EVERTEC, Inc. (EVTC) - Canvas Business Model: Cost Structure

You're looking at where EVERTEC, Inc. is spending its money as we head into the end of 2025. The cost structure is heavily influenced by maintaining its core technology platforms and making strategic investments.

The company continues to signal significant investment in its future capacity. EVERTEC, Inc. maintained its full-year 2025 capital expenditures (CapEx) outlook at approximately $85 million. Through the third quarter of 2025, capital expenditures totaled $67.9 million, keeping them tracking in line with that full-year plan.

Variable costs are definitely on the rise, putting some pressure on margins. For instance, the adjusted EBITDA margin narrowed slightly in the second quarter of 2025, which management pointed to as reflecting pressure from increased costs for software, personnel, and cloud services. This aligns with the Business Solutions segment seeing revenue increases due to projects completed and an increase in IT consulting services during the third quarter.

While the search results don't give a specific dollar amount for fixed technology infrastructure costs, the need for network operations and software maintenance is a constant, high-level expense. We do see evidence of personnel costs being a factor; for the full year 2024, both cost of revenues and selling, general and administrative expenses increased primarily due to higher personnel costs from acquisitions.

Here's a quick look at some of the key financial figures impacting the cost side as of late 2025:

Metric	Value / Expectation	Period / Context
Full Year 2025 Capital Expenditures	$85 million	Full Year Outlook
Year-to-Date Capital Expenditures	$67.9 million	Through Q3 2025
Q3 2025 Adjusted EBITDA Margin	40.5%	Q3 2025 Result
Q2 2025 Adjusted EBITDA Margin	40.3%	Q2 2025 Result
New Debt Facility Size (Nov 2025)	$150 million	New Term Loan B Facility
SOFR Loan Interest Margin	2.25%	New Term Loan B Facility (Nov 2025)
Base Rate Loan Interest Margin	1.25%	New Term Loan B Facility (Nov 2025)

On the debt side, EVERTEC, Inc. is seeing some relief in its interest expense. The third quarter 2025 results showed that Adjusted EPS growth was driven by strong Adjusted EBITDA growth and lower interest expense. Management explicitly noted this lower cash interest expense reflects the positive impact of repricing its debt. To manage its structure further, in late November 2025, the company amended its Credit Agreement to add a $150 million New TLB Facility, using the proceeds to repay debt outstanding under the revolving credit facility. The interest margins on this new facility match existing terms, with SOFR loans at 2.25% and base rate loans at 1.25%.

You should keep an eye on these specific cost drivers:

• Increased software maintenance and cloud expenses.
• Personnel costs tied to acquisitions and IT consulting projects.
• The impact of the recent $150 million debt shift on future interest expense.
• Operating depreciation and amortization expense, which was higher in Q3 2025 compared to the prior year.

Finance: draft 13-week cash view by Friday.

EVERTEC, Inc. (EVTC) - Canvas Business Model: Revenue Streams

You're looking at the core ways EVERTEC, Inc. brings in money as we head into the end of 2025. The company has a clear line of sight for the full year, projecting total revenue guidance between $921 million and $927 million. This guidance was actually raised following strong third quarter results, showing solid momentum across the board.

The revenue streams are deeply tied to transaction processing and technology services across Latin America and the Caribbean. To give you a concrete look at the latest figures, here is how the segments stacked up in the third quarter of 2025, which helps illustrate the current revenue mix:

Revenue Stream Segment	Q3 2025 Revenue (USD)	Year-over-Year Growth (Q3 2025)
Latin America Payments and Solutions	$90.4 million	19%
Business Solutions	$61.7 million	1%
Payment Services (Puerto Rico and the Caribbean)	$55.2 million	5%
Merchant Acquiring	$46.8 million	3%

As you can see, the Latin America Payments and Solutions segment is the largest contributor based on the latest reported quarterly revenue.

Diving into the specific drivers for each stream, you see how transaction economics play out:

• Merchant Acquiring fees are generated from transaction volume and spread charged to merchants for processing card payments. In the third quarter, this segment saw growth driven by higher sales volume, though it was slightly tempered by a decrease in the average spread.
• Payment Services fees are heavily reliant on the performance of the ATH network, which is central to debit transactions in Puerto Rico, and the rapidly growing ATH Movil mobile payments platform. Growth here in Q3 was fueled by strong performance in ATH Business and a 7% increase in POS transactions.
• Business Solutions revenue comes from delivering core banking technology services and IT consulting projects. The modest growth in Q3 was attributed to the completion of specific projects during the quarter and an uptick in hardware sales.

To give you a sense of scale from the prior full-year filing, the Latin America Payments and Solutions segment was already showing significant scale, reporting revenues of $302.8 million for the full year 2024, which was the largest of the four segments then. The Payment Services - Puerto Rico & Caribbean segment followed at $214.7 million. The Business Solutions segment was reported at $244.0 million in 2024, so while Q3 2025 data shows Latin America leading, the overall mix is dynamic. The company is definitely leaning into the Latin America growth story, evidenced by the 19% year-over-year revenue increase in that segment for Q3 2025.

Finance: draft 13-week cash view by Friday.