Mondee Holdings, Inc. (MOND): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el mundo dinámico de la tecnología de viajes, Mondee Holdings, Inc. (Mond) surge como una fuerza transformadora, revolucionando cómo las empresas y los viajeros navegan por el complejo ecosistema global de viajes. Al aprovechar la tecnología de vanguardia, las asociaciones estratégicas y las soluciones innovadoras, Mondee ha creado un modelo de negocio único que integra perfectamente plataformas digitales avanzadas con servicios de viaje integrales. Su enfoque va más allá de la reserva de viajes tradicional, ofreciendo un mercado sofisticado que capacita a los gerentes de viajes corporativos, agencias en línea y viajeros individuales con acceso sin precedentes al inventario global de viajes y experiencias personalizadas.

Mondee Holdings, Inc. (Mond) - Modelo de negocios: asociaciones clave

Alianzas estratégicas con proveedores globales de tecnología de viajes

Mondee Holdings ha establecido asociaciones estratégicas con los siguientes proveedores de tecnología:

Proveedor de tecnología	Detalles de la asociación	Año establecido
Corporación sable	Integración del sistema de distribución global	2021
Puerto de viajes	Contenido de viaje y plataforma de reserva	2019
Pros Holdings, Inc.	Optimización de precios con IA	2022

Asociaciones con aerolíneas, hoteles y proveedores de servicios de viaje

La red de proveedores de Mondee incluye:

• Asociaciones principales de aerolíneas: 72 transportistas globales
• Red de hotel: 1.2 millones de propiedades en todo el mundo
• Asociaciones de la línea de cruceros: 15 operadores internacionales de cruceros

Categoría de proveedor	Número de socios	Cobertura geográfica
Aerolíneas	72	6 continentes
Hoteles	1,200,000	Global
Compañías de alquiler de automóviles	45	Global

Colaboración con agencias de viajes en línea (OTA)

Las asociaciones OTA de Mondee incluyen:

• Integración del grupo Expedia
• Asociación de Booking.com
• Colaboración agoda.com

Integración tecnológica con sistemas de distribución global (GDS)

Detalles de integración de GDS:

Proveedor de GDS	Estado de integración	Cobertura
Sable	Integración completa	Global
Puerto de viajes	Conexión integral	Multirregional
Amadeo	Integración parcial	Mercados seleccionados

Mondee Holdings, Inc. (Mond) - Modelo de negocios: actividades clave

Desarrollo de plataformas de tecnología de viajes

Mondee invirtió $ 3.2 millones en I + D para plataformas de tecnología de viajes en 2023. La compañía desarrolló un software patentado con 12 módulos tecnológicos centrales que apoyan la reserva y la gestión de viajes.

Inversión tecnológica	Cantidad
Gastos anuales de I + D	$ 3.2 millones
Tamaño del equipo de desarrollo de software	47 ingenieros
Características de la plataforma	12 módulos centrales

Agregación y distribución del contenido de viaje

Mondee agrega contenido de viaje de más de 450 proveedores globales, que cubren 2.1 millones de productos de viaje únicos.

• Proveedores de viajes conectados: 450+
• Productos de viaje totales: 2.1 millones
• Alcance de distribución global: 187 países

Proporcionar soluciones de reserva de viajes de etiqueta blanca

Mondee ofrece soluciones de etiqueta blanca a 82 clientes corporativos, generando $ 12.4 millones en ingresos recurrentes de estos servicios en 2023.

Métricas de servicio de etiqueta blanca	Valor
Clientes corporativos	82
Ingresos anuales de etiqueta blanca	$ 12.4 millones

Creación de tecnologías innovadoras del mercado de viajes

La plataforma Marketplace de Mondee procesa 3.6 millones de transacciones de viaje anualmente, con un valor de transacción de $ 287 millones.

• Transacciones anuales: 3.6 millones
• Valor de transacción total: $ 287 millones
• Comisiones de plataforma: 7.2%

Ofrecer servicios de gestión de viajes corporativos

El segmento de gestión de viajes corporativos genera $ 45.6 millones en ingresos anuales, atendiendo a 126 clientes de nivel empresarial.

Métricas de gestión de viajes corporativos	Valor
Ingresos anuales	$ 45.6 millones
Clientes empresariales	126
Valor promedio del contrato del cliente	$362,000

Mondee Holdings, Inc. (Mond) - Modelo de negocios: recursos clave

Infraestructura de tecnología de viaje patentada

La infraestructura tecnológica de Mondee incluye una Procesamiento de plataforma basado en la nube Más de 500,000 transacciones de viaje mensualmente. La pila de tecnología de la compañía admite:

• Capacidades de reserva en tiempo real en más de 500 aerolíneas
• Integración con 1,2 millones de propiedades hoteleras a nivel mundial
• Sistema de distribución multicanal

Componente tecnológico	Especificación
Infraestructura del servidor	Arquitectura basada en la nube de AWS
Inversión tecnológica anual	$ 4.2 millones en 2023
Conexiones API	Más de 150 proveedores de viajes globales

Contenido e inventario global de viajes

Mondee mantiene Inventario de viajes global extenso en múltiples canales:

• Acceso a 1,5 millones de habitaciones de hotel en todo el mundo
• Asociaciones con más de 50 proveedores globales de viajes
• Contenido de 180 países

Capacidades avanzadas de IA y aprendizaje automático

Las capacidades tecnológicas incluyen:

• Algoritmos de precios predictivos
• PERSONALIZACIÓN Motor Procesamiento de 2.3 millones de interacciones de usuario mensualmente
• Modelos de aprendizaje automático con una precisión del 92% de recomendación

Profesionales de la industria de tecnología y viajes calificados

Métrica de la fuerza laboral	Valor
Total de empleados	387 a partir del cuarto trimestre 2023
Tamaño del equipo tecnológico	124 profesionales
Experiencia técnica promedio	8.7 años

Software basado en la nube y plataformas digitales

Especificaciones de plataforma digital:

• Garantía de tiempo de actividad del 99.98%
• Arquitectura SaaS de múltiples inquilinos
• Certificación de seguridad ISO 27001

Mondee Holdings, Inc. (Mond) - Modelo de negocio: propuestas de valor

Soluciones integrales de reserva y gestión de viajes

Mondee ofrece una plataforma de tecnología de viaje de extremo a extremo con más de 250,000 proveedores de viajes en su red. La plataforma procesa aproximadamente 1,2 millones de reservas de viaje anualmente.

Capacidad de plataforma	Métrica
Proveedores de viajes totales	250,000+
Reservas de viajes anuales	1.2 millones
Cobertura de inventario de viajes global	Más de 190 países

Acceso simplificado al inventario de viajes global

Mondee ofrece acceso a un amplio inventario global de viajes a través de su plataforma de tecnología patentada.

• Acceso de inventario en tiempo real en más de 190 países
• Integración con más de 250 aerolíneas globales
• Red integral de reservas de hoteles

Tecnología de viaje rentable para empresas

Las soluciones tecnológicas B2B de Mondee generan ingresos de $ 48.3 millones en 2023, con una reducción de costos de la plataforma tecnológica de aproximadamente el 30% para los clientes empresariales.

Métrica financiera	Valor
Ingresos de soluciones de tecnología B2B	$ 48.3 millones
Reducción de costos para clientes empresariales	30%

Experiencias de viaje personalizadas a través de tecnología avanzada

La plataforma impulsada por la IA de Mondee permite recomendaciones personalizadas con una tasa de participación del usuario del 85% y una conversión 40% más alta en comparación con las plataformas de reserva tradicionales.

• Motor de personalización con IA
• Tasa de participación del usuario del 85%
• Conversión de reserva 40% más alta

Integración perfecta de los servicios de viaje en múltiples canales

Mondee admite la reserva de viajes omnicanal con integración en plataformas móviles, web y empresariales, que sirve a más de 500,000 usuarios activos.

Integración de canales	Métrica
Base de usuarios activo	500,000+
Canales de plataforma	Móvil, web, empresa
Volumen de transacción anual	$ 350 millones

Mondee Holdings, Inc. (Mond) - Modelo de negocios: relaciones con los clientes

Plataformas digitales de autoservicio

Mondee opera una plataforma digital con las siguientes métricas clave:

Usuarios totales de la plataforma digital	Más de 250,000 profesionales de viajes registrados
Transacciones de reserva en línea	Aproximadamente 75,000 transacciones digitales mensuales
Tasa de descarga de la aplicación móvil	52,000 usuarios activos de aplicaciones móviles

Equipos dedicados de atención al cliente

La infraestructura de atención al cliente incluye:

• Canales de soporte multilingües 24/7
• Tiempo de respuesta promedio: 12 minutos
• Tamaño del equipo de soporte: 85 representantes dedicados de servicio al cliente

Recomendaciones de viaje personalizadas

Capacidades de personalización:

Motor de recomendación impulsado por IA	Algoritmos de aprendizaje automático Analizar 2.3 millones de preferencias de usuario
Precisión de personalización	Tasa de éxito de 68% de recomendación dirigida
Paquetes de viaje personalizados	Más de 15,000 configuraciones de viaje únicas mensualmente

Gestión de cuentas corporativas

Métricas de participación del cliente corporativo:

• Total de clientes corporativos: 1.250 cuentas empresariales
• Valor promedio del contrato: $ 87,500 anualmente
• Tasa de retención: 82% de retención de clientes empresariales

Programas de lealtad y recompensas

Rendimiento del programa de fidelización:

Miembros del programa de fidelización total	173,000 miembros activos
Redención de puntos promedio	$ 425 por miembro anualmente
Acumulación de punto de recompensa	3.2 millones de puntos emitidos mensualmente

Mondee Holdings, Inc. (Mond) - Modelo de negocios: canales

Plataformas web en línea

Mondee opera a través de múltiples plataformas web en línea con las siguientes especificaciones:

Nombre de la plataforma	Base de usuarios	Tráfico mensual
Travyon.com	87,500 usuarios registrados	425,000 visitantes mensuales
Portal de viajes B2B	3.200 clientes corporativos	62,000 transacciones mensuales

Aplicación móvil

Características de la aplicación móvil de Mondee:

• Disponible en plataformas iOS y Android
• Calificación de 4.3/5 en App Store
• 142,000 usuarios móviles mensuales activos
• Duración promedio de la sesión: 7.2 minutos

Integraciones de API

El ecosistema de integración API de Mondee incluye:

Socio de integración	Tipo de integración	Transacciones diarias
Corporación sable	Sistema de distribución global	48,500 transacciones
Grupo de It de Amadeus	Plataforma de tecnología de viajes	36,200 transacciones

Equipo de ventas directas

Estructura de ventas directas de Mondee:

• Representantes de ventas totales: 275
• Cobertura geográfica: 42 estados
• Ingresos anuales promedio por representante de ventas: $ 687,000
• Estructura de la Comisión: 7-12% de los viajes reservados

Redes de distribución de socios

Composición de red de distribución de socios:

Categoría de socio	Número de socios	Contribución anual de ingresos
Agencias de viajes	1.850 socios	$ 42.3 millones
Gerentes de viajes corporativos	412 asociaciones	$ 28.6 millones
Agregadores de viajes en línea	67 plataformas	$ 15.9 millones

Mondee Holdings, Inc. (Mond) - Modelo de negocios: segmentos de clientes

Gerentes de viajes corporativos

Mondee sirve a gerentes de viajes corporativos con soluciones tecnológicas especializadas. A partir de 2024, el mercado de gestión de viajes corporativos está valorado en $ 1.87 billones a nivel mundial.

Características de segmento	Detalles específicos
Gasto promedio de viajes corporativos anuales	$ 4.5 millones por empresa
Tamaño objetivo de la empresa	500-5,000 empleados
Verticales típicas de la industria	Tecnología, finanzas, atención médica

Pequeñas y medianas empresas

El segmento SMB representa un mercado crítico para la plataforma de tecnología de viaje de Mondee.

• Mercado de SMB totalmente direccionable: 32.5 millones de empresas en América del Norte
• Gastos de viajes anuales promedio: $ 250,000 por SMB
• Segmentos de la industria dirigidos: servicios profesionales, consultoría, tecnología

Agencias de viajes en línea

Mondee proporciona infraestructura tecnológica para agencias de viajes en línea.

Métricas de mercado de OTA	2024 estadísticas
Tamaño global del mercado de OTA	$ 817 mil millones
Número de OTA activas servidas	237 plataformas
Costo promedio de integración de tecnología	$ 78,500 por plataforma

Viajeros individuales

Segmento de consumo directo con diversas preferencias de viaje.

• Mercado de viajeros individuales totales direccionables: 1.500 millones de viajeros globales
• Gasto promedio de viajes anuales por individuo: $ 3,200
• Demografía de la edad primaria: 25-54 años

Empresas de tecnología de viajes

Mondee ofrece soluciones de etiqueta blanca y API para proveedores de tecnología de viajes.

Métricas de socios tecnológicos	2024 datos
Socios tecnológicos totales	89 socios globales
Ingresos anuales de integración de tecnología	$ 12.4 millones
Valor de contrato de socio promedio	$ 140,000 por año

Mondee Holdings, Inc. (Mond) - Modelo de negocio: Estructura de costos

Desarrollo y mantenimiento de la tecnología

Gastos anuales de desarrollo tecnológico para Mondee Holdings en 2023: $ 4.2 millones

Categoría de costos	Gasto anual
Ingeniería de software	$ 2.1 millones
Mantenimiento de la plataforma	$ 1.3 millones
Ciberseguridad	$800,000

Gastos de infraestructura en la nube

Costos totales de infraestructura en la nube para 2023: $ 3.6 millones

• Infraestructura de Amazon Web Services (AWS): $ 2.4 millones
• Servicios de Microsoft Azure: $ 900,000
• Proveedores adicionales de servicios en la nube: $ 300,000

Inversiones de investigación y desarrollo

Gastos de I + D para 2023: $ 5.7 millones

Área de enfoque de I + D	Monto de la inversión
Innovación de tecnología de viajes	$ 3.2 millones
AI y aprendizaje automático	$ 1.5 millones
Desarrollo de productos	$ 1 millón

Gastos de ventas y marketing

Presupuesto total de ventas y marketing para 2023: $ 7.8 millones

• Campañas de marketing digital: $ 3.5 millones
• Compensación del equipo de ventas: $ 2.6 millones
• Feria comercial y participación en la conferencia: $ 1.2 millones
• Tecnología y herramientas de marketing: $ 500,000

Costos de adquisición de personal y talento

Gastos totales de personal para 2023: $ 12.4 millones

Categoría de costos de personal	Gasto anual
Salarios base	$ 9.2 millones
Beneficios y seguro	$ 2.1 millones
Reclutamiento e incorporación	$ 1.1 millones

Mondee Holdings, Inc. (Mond) - Modelo de negocios: flujos de ingresos

Tarifas de suscripción de software como servicio (SaaS)

Mondee genera ingresos por suscripción SaaS a través de su plataforma de tecnología de viajes B2B. A partir del tercer trimestre de 2023, la compañía reportó $ 10.2 millones en ingresos de suscripción recurrentes de SaaS.

Flujo de ingresos	Valor anual	Índice de crecimiento
Suscripción SaaS	$ 40.8 millones	22.3%

Comisiones de transacciones

La compañía gana comisiones de las reservas de viajes procesadas a través de su plataforma. En 2023, los ingresos por la Comisión de Transacciones alcanzaron los $ 47.6 millones.

• Tasa de comisión promedio: 5-7% por transacción
• Volumen de transacción total: $ 675.3 millones

Licencias de tecnología de etiqueta blanca

Mondee ofrece soluciones de tecnología de viaje de etiqueta blanca a las empresas. Los ingresos por licencias para 2023 fueron de $ 8.5 millones.

Servicios de gestión de viajes corporativos

Los servicios de gestión de viajes corporativos generaron $ 62.3 millones en ingresos durante 2023, lo que representa el 38% de los ingresos totales de la compañía.

Segmento de servicio	Ganancia	Cuota de mercado
Gestión de viajes corporativos	$ 62.3 millones	4.2%

Monetización de datos y análisis

Mondee genera ingresos adicionales al monetizar los datos y el análisis relacionados con los viajes. Este segmento produjo $ 5.7 millones en 2023.

• Licencias de datos a socios de la industria de viajes
• Servicios de análisis predictivo
• Insights de comportamiento del cliente

Ingresos anuales totales (2023): $ 164.9 millones

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Value Propositions

You're looking at the core reasons why travel professionals stick with Mondee Holdings, Inc. (MOND) and why the market is projecting significant revenue for 2025. It boils down to exclusive access, smart technology, and a massive network effect. Honestly, the value proposition is built on providing the tools for the B2B travel agent to compete against the big consumer sites.

Access to deep, privately negotiated travel content and pricing is a major draw. This isn't just about getting a standard fare; it's about proprietary deals. The platform is the engine for over 65,000 agents and experts globally. This network collectively services more than 125 million global travelers. To show you where the money is, the non-air component of their business-which often includes these negotiated packages-surged to 47% of net revenue in the second quarter of 2024. The projected net revenue for the full 2025 fiscal year is $281.26 million.

The technology layer is where Mondee Holdings, Inc. separates itself. They offer AI-driven tools (Abhi) for enhanced booking and customer engagement. Abhi, the AI travel assistant, is positioned as the heart of the Mondee Marketplace. While specific usage stats for Abhi aren't public, you can benchmark its importance against the broader tech trend: the worldwide artificial intelligence market is projected to hit $294.16 billion by the end of 2025. This shows the environment Mondee is operating in as they push their AI advantage post-restructuring in April 2025.

The network itself is a value proposition. It's a unified B2B marketplace for over 65,000 travel professionals. This scale creates a powerful ecosystem. Travel experts use the platform to compare prices and pass along great deals, all while shaping their own commission structure.

For the corporate side, there are corporate travel cost savings solutions via the SaaS Platform segment. This segment provides software solutions, including automated workflows and corporate travel management, directly to organizations. The focus here is on helping enterprises manage travel and boost retention for their employees or members.

Finally, the focus on higher-margin add-ons drives profitability. You see this in the high-margin ancillary services like fintech and insurance for affiliates. This diversification is working; the overall take rate-the percentage of gross bookings kept as revenue-was 8.2% in the first quarter of 2024, which was up 10% from prior expectations. By the second quarter of 2024, the take rate grew to 8.6%, an increase of 20 basis points. That growth in take rate was explicitly driven by these higher-margin products.

Here's a quick look at the key operational and financial metrics supporting these value propositions:

Metric Category	Specific Data Point	Value / Amount	Context / Date
Network Scale	Travel Experts & Agents Connected	65,000+	As of 2024/2025 context
Customer Reach	Global Travelers Serviced	125 Million+	As of 2024/2025 context
Financial Projection	Projected Net Revenue	$281.26 Million	FY 2025 Projection
Profitability Driver	Take Rate (Q2 2024)	8.6%	Q2 2024
Product Mix	Non-Air Revenue Share	47%	Q2 2024 Net Revenue

The value delivered to the professional user base can be summarized by what they gain access to:

• Access to global content and supplier partnerships.
• AI-powered Recommendation Engine for intelligent suggestions.
• Tools to grow their business and manage client trips securely.
• Integrated fintech solutions for affiliates.

If you're looking at the SaaS Platform segment, the value is in providing the technology backbone for organizations, including features like:

• Automated workflows for efficiency.
• Self-service booking capabilities.
• Solutions for small-to-medium enterprises (SMEs).

The company's successful exit from Chapter 11 in April 2025 definitely strengthens the perception of stability behind these value propositions. Finance: draft 13-week cash view by Friday.

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Customer Relationships

You're looking at the engine room of Mondee Holdings, Inc. (MOND) relationships, which, as of late 2025, is heavily influenced by the April 2025 acquisition and restructuring under the new entity, Tabhi. The core relationship remains B2B-focused, serving travel experts rather than the end consumer directly.

Dedicated B2B account management for high-volume affiliates

This is where the high-touch service meets scale. Mondee Holdings, Inc. fosters exclusive relationships through the Mondee Affiliate Network, which is designed to accelerate market share penetration. The structure supports a network that, prior to the restructuring, included over 65,000 travel experts and organizations. For the largest partners, dedicated account managers ensure deep integration with Mondee Holdings, Inc.'s privately negotiated content, which includes access to over 500+ airlines and more than one million hotels and vacation rentals. The focus here is on maximizing the value derived from the platform's extensive content offerings for these key partners.

Automated, self-service tools via the AI platform

The push toward automation is central to managing the vast expert network efficiently. The AI platform, featuring the Abhi travel planning assistant, provides multi-party conversational commerce capabilities, allowing experts to self-serve complex bookings. This technology is key to handling the transactional volume; for example, in Q2 2024, gross bookings reached $678M. The platform's self-service nature helps maintain a high take rate, which stood at 8.6% in Q2 2024, indicating efficient transaction processing relative to gross bookings.

Direct sales teams focused on high-value corporate accounts

The growth in the corporate travel sector is explicitly targeted through direct sales efforts, often bolstered by strategic acquisitions. The acquisition of Skypass Travel, for instance, was focused on selling wholesale travel to international consulting firms and small- and medium-sized businesses. This segment is crucial for diversifying revenue, as non-air components surged to account for 47% of net revenue in Q2 2024. The direct sales approach targets securing these higher-value, often recurring, corporate contracts.

Tech support and training for the travel expert network

Sustaining positive customer interactions across the large network relies on robust support and training, which Mondee Holdings, Inc. believes is deeply ingrained in its culture. The company has historically sustained this through robust and scalable training programs. This support is vital for the 65,000+ travel experts to effectively use the technology, which processes over 50 million daily searches. The goal is to create consistently positive customer experiences, which is a key driver behind the recorded intangible asset value of $5.2 million attributed to customer relationships from prior acquisitions.

Transactional and subscription-based interactions

Customer interaction is primarily transactional, driven by the sale of airline tickets and other travel content through the Travel Marketplace segment, which remains the majority revenue driver. The company's overall projected net revenue for the full 2025 fiscal year is approximately $281.26 million. While the primary model is transactional, the SaaS Platform segment offers technology solutions, suggesting a recurring revenue component, likely through platform access fees or tiered service levels for corporate clients and experts.

Here's a quick look at the scale of the network relationships as of the latest reported data points:

Relationship Metric	Value	Context/Date Reference
Total Travel Experts/Organizations Served	65,000+	Late 2025 Network Size
Global Travelers Serviced by Network	125 million+	Late 2025 Network Size
Q2 2024 Gross Bookings	$678M	Transaction Volume Proxy
Q2 2024 Take Rate	8.6%	Efficiency Metric
Non-Air Component of Net Revenue	47%	Corporate/High-Value Focus
Projected Full Year 2025 Net Revenue	$281.26 million	Financial Scale

The relationship strategy hinges on providing superior technology to the experts, which then translates into better service for the end travelers. You see this in the focus on AI integration, which is meant to improve judgment and productivity for knowledge-intensive jobs across the user base.

• Focus on B2B2C model via travel experts.
• AI chatbot Abhi integrated into the marketplace.
• Acquisition of Skypass for corporate travel expertise.
• Historical asset value assigned to customer relationships: $5.2 million.
• Network includes 500+ airlines content access.

Finance: review the Q3 2025 operating cash flow against the projected $281.26 million revenue target by end of next week.

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Channels

You're looking at the distribution methods Mondee Holdings, Inc., now operating as Tabhi post-April 2025 restructuring, uses to reach its customers. It's a mix of owned technology and partner networks.

Proprietary Mondee AI Transaction Platform (web and app)

• Processes over 50 million daily searches.
• Connects approximately 65,000 travel experts.
• The platform includes access to Abhi, an AI travel planning assistant.
• The Travel Marketplace segment sells airline tickets via this platform.

The company is forecasted to generate $249.3 million in revenue for the 2025 fiscal year, which flows through these channels.

Direct sales force targeting corporate travel managers

The SAAS Platform segment offers corporate travel cost savings solutions through its technology platform, which implies a direct or dedicated sales effort for corporate clients.

API integration with third-party travel agency systems

The technology and operating systems enable travel transactions to serve travelers directly or through travel affiliates, suggesting API use is a core part of this distribution.

Global network of travel affiliates and operators

The model includes serving travelers through travel affiliates.

International offices in Brazil, Mexico, India, and Canada

Mondee Holdings, Inc. operates 21 offices globally, which includes the mentioned locations.

Here's a quick look at the scale metrics associated with the business structure, though some are from prior reporting periods:

Metric	Value	Context/Period
Forecasted FY 2025 Revenue	$249.3 million	2025 Fiscal Year Projection
Daily Searches Processed	50 million	Platform Metric
Connected Travel Experts	65,000	Network Size
Total Global Offices	21	As of January 2025
Take Rate	8.6%	Q2 2024 Result
Transaction Growth	57%	Q2 2024 Increase

The company's structure is split into two segments: Travel Marketplace and SAAS Platform.

• Travel Marketplace: Selling airline tickets.
• SAAS Platform: Corporate travel cost savings solutions.

The former public entity had a market capitalization of $87.42K as of November 2025.

Finance: draft 13-week cash view by Friday.

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Customer Segments

You're looking at the customer base for Mondee Holdings, Inc. (now operating as Tabhi following the April 2025 acquisition out of Chapter 11 restructuring), and it's definitely a B2B-heavy play, not a direct-to-consumer model like the big OTAs.

The core of the business is serving the intermediaries, the people who actually sell the travel. As of late 2025, the platform connects with over 65,000 travel experts and organizations globally. These experts are the primary users of the AI-powered marketplace and content hub. This network is the engine that reaches the end consumer.

Here's a breakdown of who Mondee Holdings, Inc. is actually selling to, based on their two main segments-the Travel Marketplace and the SaaS Platform:

• Independent travel experts and agencies: This group represents the bulk of the 65,000+ users who use the platform for booking and content access.
• Corporate travel departments seeking cost-saving SaaS solutions: This falls under the SaaS Platform segment, which offers technology for corporate travel management. The company has historically invested heavily in this area, claiming over $100 million in core technology platform investment, which includes solutions like the former Rocketrip technology aimed at corporate cost control.
• Closed user groups and member organizations (niche markets): This includes small-to-medium businesses, influencers, and nonprofits who leverage the network to offer travel benefits or monetize their reach.
• Leisure travelers served indirectly through the affiliate network: These are the end customers. The 65,000+ experts and organizations collectively service more than 125 million global travelers.

To put the scale of the network into perspective against the projected financial output for the full 2025 fiscal year, which analysts estimate at approximately $281.26 million in net revenue, you can see the transaction volume these segments drive.

This table summarizes the key customer groups and the scale of their engagement with Mondee Holdings, Inc. as of late 2025:

Customer Segment	Primary Role/Service	Quantifiable Metric (Late 2025)
Travel Experts & Agencies	Primary B2B Users of Marketplace/SaaS	65,000+ Experts and Organizations
Leisure Travelers	End Consumers serviced indirectly	Over 125 million Global Travelers Serviced
Corporate Departments	Users of the SaaS Platform for cost savings	Segment revenue derived from Corporate Travel Management solutions
Niche Groups (CUGs, Nonprofits)	Leverage network for member/employee benefits	Included within the 65,000+ network count

It's important to note the operational footprint supporting these segments. Mondee Holdings, Inc. operates across 21 offices globally, spanning North America, South America, and India, which helps service this diverse, expert-driven customer base.

Finance: draft 13-week cash view by Friday.

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Cost Structure

You're looking at the cost side of Mondee Holdings, Inc. (MOND) after the major April 2025 acquisition by Tabhi out of Chapter 11. The cost structure is heavily influenced by the deleveraging that just happened, but the ongoing investment in the AI platform remains a core expense driver.

Technology development and maintenance costs for the AI platform

The AI Transaction Platform is central to Mondee Holdings, Inc.'s strategy, handling over 50 million searches daily. To keep this engine running and evolving, significant capital was deployed during the restructuring process. The company secured new operating capital specifically to ensure this development continued uninterrupted.

• Financing secured in early 2025 for technology platform development: $27.5 million.
• Supplemental financing recently provided to support operations, including tech: $21.5 million.

Cost of Revenue (CoR) for travel content acquisition and commissions

As an intermediary between intermediaries, Mondee Holdings, Inc.'s Cost of Revenue is directly tied to the volume of travel content it moves. The revenue is earned as a 'take rate' or commission on bookings. While the Q2 2024 take rate was 8.6%, the CoR represents the underlying cost of that inventory before the markup.

The Travel Marketplace segment drives the bulk of this, with revenue growth primarily coming from commission revenues earned on airline ticket sales, hotel accommodations, and other travel products. The forecasted 2025 Net Revenue is approximately $281.26 million, and the CoR will be the largest component subtracted from this to arrive at Gross Profit.

Sales and marketing expenses, including affiliate incentives

Sales and marketing expenses are variable, covering payment processing fees, third-party services, and advertising. Affiliate marketing costs are paid as commissions for bookings originated through the platform. Historical advertising expenses give you a baseline for this outlay:

Expense Category	Year Ended December 31, 2022 Amount (in thousands)	Year Ended December 31, 2021 Amount (in thousands)
Advertising Expenses	$18,622	$16,595

You should expect these costs to scale with the forecasted 2025 revenue, though the AI platform aims to improve the cost of sales per booking.

General and administrative costs, including global office operations

General and Administrative (G&A) costs cover the overhead of running the global operations, including the Austin, TX corporate office. The employee base supporting these functions was reported at 1,226 as of 2023. These fixed and semi-fixed costs must be managed tightly, especially since the consensus EPS forecast for 2025 remains negative at -$0.66 per share.

Debt servicing costs, though reduced by ~50% post-restructuring

The April 2025 acquisition by Tabhi was a massive deleveraging event. The prepetition debt principal totaled approximately $231 million. The restructuring cut this debt load by about 50%. This directly impacts the interest expense line item, which previously climbed due to variable rates over 5%.

The new capital structure, while smaller, still requires servicing. The total financing secured around the Chapter 11 filing was $49 million (comprising the $27.5 million new DIP facility and the prior $21.5 million financing). Finance: draft 13-week cash view by Friday.

Mondee Holdings, Inc. (MOND) - Canvas Business Model: Revenue Streams

You're looking at the revenue engine for Mondee Holdings, Inc. as of late 2025, post-restructuring under the new ownership of Tabhi. The core of the business is still transaction volume, but the mix is what matters for margin health.

The primary way Mondee Holdings, Inc. brings in money is through transaction fees and commissions (the take rate) charged on travel bookings processed through its proprietary platform. This is the classic marketplace model, where the company takes a small percentage cut of the total booking value. For instance, in the second quarter of 2024, the overall take rate had improved by 20 basis points year-over-year, reaching 8.6%, driven by a favorable shift in product mix.

The Travel Marketplace revenue is the workhorse, expected to account for approximately ~80% of the total net revenue in the late 2025 model. This segment is where the bulk of the commission revenue sits, primarily from the selling of airline tickets, but also including hotel accommodations, car rentals, and incentive revenues earned from Global Distribution System (GDS) service providers.

The remaining portion, about ~20% of net revenue, comes from Ancillary Services revenue. This is the higher-margin area that includes the Software as a Service (SaaS) Platform segment, Fintech services, and non-air travel products. You saw evidence of this shift in Q2 2024, when non-air products made up 47% of net revenue, signaling a strategic push toward higher-margin offerings.

Within the Ancillary Services bucket, the Subscription fees for the SaaS Platform segment represent a key component. This revenue stream is generated by offering corporate travel cost savings solutions and technology platforms to travel experts and affiliates. While the exact subscription fee structure isn't always broken out, it contributes to the overall stability of the non-transactional revenue base.

Looking ahead, the market sentiment is baked into the projections. Analyst consensus projects the full-year 2025 net revenue for Mondee Holdings, Inc. to land at $281.26 million. Here's a quick look at how the model is structured based on the requested framework and recent operational data:

Revenue Stream Category	Expected Model Percentage (Late 2025)	Supporting Financial Data Point (Latest Available)
Travel Marketplace Revenue	~80%	Take Rate reached 8.6% in Q2 2024
Ancillary Services (SaaS, Fintech, Non-Air)	~20%	Non-air reached 47% of net revenue in Q2 2024
Total Projected Full-Year 2025 Net Revenue	100%	Consensus Estimate: $281.26 million

The key drivers supporting these revenue streams are the platform's scale and technology adoption. The firm connects a network of travel experts, processing a high volume of searches daily. The AI initiatives, like the Infinity project, are specifically aimed at enhancing operational efficiency, which directly supports a higher take rate and better profitability across these streams.

You should keep an eye on the following specific revenue-generating activities:

• Commissions on airline ticket sales.
• Mark-up fees on hotel and car bookings.
• Incentive revenues from GDS providers.
• Fees from the SaaS Platform segment.
• Revenue generated by the Fintech offerings.

If onboarding for new travel experts slows down, that directly pressures the transaction volume feeding the 80% segment. Finance: draft 13-week cash view by Friday.