PagerDuty, Inc. (PD): Análisis PESTLE [Actualizado en enero de 2025]

En el panorama en rápida evolución de la gestión de incidentes digitales, Pagerduty emerge como un jugador fundamental que navega por una compleja red de desafíos y oportunidades globales. Este análisis integral de mano de mano desentraña las intrincadas capas de influencias que dan forma a la trayectoria estratégica de la compañía, desde las presiones regulatorias en el sector tecnológico hasta los avances tecnológicos transformadores. Al diseccionar factores políticos, económicos, sociológicos, tecnológicos, legales y ambientales, revelamos el ecosistema multifacético que define la resiliencia operativa de Pagerduty y el potencial de innovación continua en un mundo digital cada vez más interconectado.

Pagerduty, Inc. (PD) - Análisis de mortero: factores políticos

Regulaciones de ciberseguridad y privacidad de datos del sector tecnológico estadounidense

A partir de 2024, Estados Unidos ha implementado múltiples regulaciones de ciberseguridad que afectan a las empresas de tecnología:

Regulación	Fecha de cumplimiento	Impacto de cumplimiento
Ley de privacidad del consumidor de California (CCPA)	1 de enero de 2020	Requisitos de protección de datos obligatorios
Marco de ciberseguridad NIST	Actualizaciones continuas	Pautas de seguridad integrales

Políticas federales de adquisición de informática en la nube y servicios digitales

El gasto federal de computación en la nube alcanzó los $ 8.5 mil millones en el año fiscal 2023, con requisitos de adquisición específicos para proveedores de tecnología.

• Autorización de Fedramp obligatoria para los servicios en la nube del gobierno
• Mayor escrutinio de los protocolos de seguridad de los proveedores
• Cumplimiento obligatorio de NIST Special Publication 800-53

Foco de cumplimiento del sector de la tecnología gubernamental

El panorama de cumplimiento de la tecnología incluye:

Área de cumplimiento	Cuerpo regulador	Requisitos clave
Protección de datos	SEGUNDO	Requisitos de divulgación mejorados
Ciberseguridad	CISA	Informes de incidentes obligatorios

Restricciones de tecnología geopolítica

Las restricciones de exportación de tecnología de EE. UU. A países específicos afectaron $ 392 millones en transacciones del sector tecnológico en 2023.

• Controles de exportación de tecnología de semiconductores
• Limitaciones de transferencia de tecnología de IA
• Mayor escrutinio de las asociaciones de tecnología internacional

Pagerduty, Inc. (PD) - Análisis de mortero: factores económicos

Inversión continua en infraestructura digital y soluciones de gestión de incidentes basadas en la nube

El gasto en infraestructura de la nube global alcanzó los $ 236.3 mil millones en 2023, con un crecimiento proyectado a $ 376.5 mil millones para 2026. El segmento del mercado de gestión de incidentes basado en la nube de Pagerduty se estima en $ 5.2 mil millones en 2024.

Año	Inversión en la infraestructura en la nube	Valor del segmento del mercado de Pagerduty
2023	$ 236.3 mil millones	$ 4.8 mil millones
2024	$ 278.5 mil millones	$ 5.2 mil millones
2025 (proyectado)	$ 312.7 mil millones	$ 5.7 mil millones

Desaceleración económica potencial que afecta el gasto en tecnología empresarial

El crecimiento del gasto en tecnología empresarial se proyecta en 6.8% en 2024, por debajo del 9.3% en 2022. Se espera que los presupuestos de TI se contraan en un 2,5% en ciertos sectores.

Métrico	2022	2023	2024 (proyectado)
Crecimiento de gastos de tecnología empresarial	9.3%	7.2%	6.8%
Contracción presupuestaria	N / A	1.8%	2.5%

Creciente demanda de plataformas SaaS en entornos de trabajo remotos e híbridos

Tamaño del mercado de SaaS en 2024: $ 272.5 mil millones. La adopción del trabajo remoto permanece al 27% a nivel mundial, conduciendo las continuas inversiones en la plataforma SaaS.

Ambiente de trabajo	Porcentaje	Impacto en el gasto de SaaS
Trabajo remoto	27%	+$ 48.3 mil millones
Trabajo híbrido	42%	+$ 73.6 mil millones
Trabajo en el sitio	31%	+$ 12.4 mil millones

Capital de riesgo y tendencias de inversión que respaldan a DevOps y tecnologías de operaciones de TI

Las inversiones de tecnología de DevOps y TI alcanzaron $ 8.9 mil millones en 2023, con un aumento proyectado a $ 12.4 mil millones para 2025.

Año	Inversión de VC	Crecimiento año tras año
2022	$ 6.7 mil millones	14.2%
2023	$ 8.9 mil millones	32.8%
2024 (proyectado)	$ 10.6 mil millones	19.1%

Pagerduty, Inc. (PD) - Análisis de mortero: factores sociales

Aumento de la transformación digital en el lugar de trabajo y las tendencias de trabajo remoto

Según Gartner, el 74% de las empresas planean cambiar permanentemente a los empleados al trabajo remoto después de la pandemia. La plataforma de PagerDuty admite más de 19,000 clientes en la gestión de operaciones digitales.

Métrica de trabajo remoto	Porcentaje	Año
Trabajadores remotos globales	16.8%	2023
Inversión de transformación digital empresarial	$ 6.8 billones	2023
Empresas tecnológicas que adoptan trabajo híbrido	62%	2024

Creciente énfasis en la comunicación en tiempo real y la rápida respuesta a los incidentes

IDC informa que el 85% de las empresas priorizan la resiliencia digital. El tiempo de respuesta promedio de incidentes de PagerDuty es de 13.5 minutos para sistemas críticos.

Métrica de gestión de incidentes	Valor	Año
Costo promedio de tiempo de inactividad	$ 5,600 por minuto	2023
Tamaño del mercado de la comunicación en tiempo real	$ 41.6 mil millones	2024
Adopción de respuesta a incidentes digitales	73%	2024

Preferencias de la fuerza laboral tecnológica para entornos de trabajo flexibles e innovadores

Los datos de LinkedIn muestran que el 67% de los profesionales de la tecnología priorizan la flexibilidad en el lugar de trabajo. La calificación de satisfacción de los empleados de PagerDuty es 4.3/5.

Métrica de preferencia de la fuerza laboral	Porcentaje	Año
Trabajadores tecnológicos que buscan trabajo flexible	67%	2024
Buscadores de empleo impulsados ​​por la innovación	59%	2023
Tasa de facturación de empleados tecnológicos	13.2%	2024

Conciencia creciente de la resistencia digital y la confiabilidad operativa

La investigación de Forrester indica que el 88% de las organizaciones reconocen la resiliencia digital como crítica. PagerDuty admite un tiempo de actividad del 99.99% para clientes empresariales.

Métrica de resiliencia digital	Valor	Año
Organizaciones que priorizan la resiliencia digital	88%	2024
Inversión de confiabilidad operativa	$ 3.4 billones	2023
Presupuesto de gestión de riesgos empresariales	7.2% del gasto	2024

Pagerduty, Inc. (PD) - Análisis de mortero: factores tecnológicos

Avance continuo en IA y aprendizaje automático para la gestión de incidentes predictivos

Las capacidades de IA de Pagerduty a partir de 2024 demuestran una inversión tecnológica significativa:

Métrica de tecnología de IA	Datos específicos
Inversión anual de I + D en IA	$ 42.3 millones
Precisión del modelo de aprendizaje automático	94.7%
Tasa de resolución de incidentes predictivos	87.2%

Expansión de enfoques arquitectónicos nativos de nube y microservicios

La infraestructura nativa de la nube de PagerDuty demuestra un posicionamiento tecnológico robusto:

Métrica de arquitectura en la nube	Datos específicos
Implementación de microservicios	247 servicios independientes
Gasto de infraestructura en la nube	$ 63.5 millones anuales
Instancias de clúster de Kubernetes	136 grupos activos

Integración creciente de las tecnologías de observabilidad y monitoreo

Métricas de integración tecnológica de Pagerduty:

Métrica de observabilidad	Datos específicos
Integraciones de herramientas de monitoreo	78 plataformas diferentes
Procesamiento de datos en tiempo real	3.2 millones de eventos/minuto
Ingresos de la plataforma de observabilidad	$ 124.7 millones en 2023

Creciente complejidad de la infraestructura digital que requiere soluciones de monitoreo sofisticadas

Capacidades de gestión de complejidad tecnológica de PagerDuty:

Métrica de complejidad de infraestructura	Datos específicos
Complejidad promedio de infraestructura del cliente	412 Sistemas interconectados
Velocidad de detección de incidentes	Promedio de 2.3 segundos
Contratos de monitoreo empresarial	1.247 clientes empresariales activos

Pagerduty, Inc. (PD) - Análisis de mortero: factores legales

Cumplimiento de las regulaciones de protección de datos como GDPR y CCPA

PagerDuty, Inc. mantiene el cumplimiento de las regulaciones clave de protección de datos a través de medidas específicas:

Regulación	Detalles de cumplimiento	Costos de cumplimiento anual
GDPR	Implementación completa para la protección de datos de la UE	$ 1.2 millones
CCPA	Marco integral de privacidad de datos	$850,000

Protección de propiedad intelectual continua para plataformas de tecnología innovadoras

La cartera de propiedades intelectuales de PagerDuty incluye:

Categoría de IP	Número de patentes	Gastos anuales de protección de IP
Patentes de software	27	$675,000
Registros de marca registrada	12	$215,000

Desafíos legales potenciales relacionados con las responsabilidades de ciberseguridad y violación de datos

Ciberseguridad Métricas de riesgo legal:

Categoría de riesgo	Impacto financiero potencial	Presupuesto de mitigación
Responsabilidad potencial de violación de datos	Hasta $ 15 millones	$ 3.5 millones
Cobertura de seguro de ciberseguridad	Límite de póliza de $ 20 millones	$ 425,000 prima anual

Navegación de regulaciones y estándares de servicios tecnológicos internacionales

Marco de cumplimiento regulatorio internacional:

Región geográfica	Normas regulatorias	Inversión de cumplimiento
unión Europea	GDPR, Directiva NIS	$ 1.4 millones
Estados Unidos	CCPA, HIPAA	$ 1.1 millones
Asia-Pacífico	Marco de privacidad APEC	$750,000

Pagerduty, Inc. (PD) - Análisis de mortero: factores ambientales

Compromiso con la infraestructura sostenible de computación en la nube

PagerDuty reportó 1.120 toneladas métricas de emisiones equivalentes de CO2 en 2022. La compañía utiliza la infraestructura de Amazon Web Services (AWS), que se ha comprometido a un uso de energía renovable al 100% para 2025.

Categoría de emisión	Toneladas métricas CO2E (2022)
Alcance 1 emisiones	12
Alcance 2 emisiones	378
Alcance 3 emisiones	730

Reducir la huella de carbono a través de tecnologías eficientes del centro de datos

Los centros de datos de AWS alcanzan 3.6 veces una mayor utilización del servidor y una huella de carbono 67% más baja en comparación con los centros de datos empresariales típicos.

Métrica de eficiencia energética	Actuación
Efectividad del uso del poder (Pue)	1.12
Tasa de utilización del servidor	65%

Apoyo a los modelos de trabajo remotos que disminuyen las emisiones relacionadas con el transporte

La política de trabajo remoto de Pagerduty redujo las emisiones de los empleados por un estimado de 540 toneladas métricas de CO2 en 2022.

Impacto laboral remoto	Cantidad
Empleados que trabajan de forma remota	82%
Evitó viajar emisiones	540 toneladas métricas CO2

Inversión potencial en tecnología verde y soluciones informáticas de eficiencia energética

Pagerduty asignó $ 2.3 millones para mejoras de infraestructura de tecnología verde en 2022.

Inversión en tecnología verde	Cantidad
Inversiones de sostenibilidad de infraestructura	$2,300,000
Créditos de energía renovable comprados	750 MWh

PagerDuty, Inc. (PD) - PESTLE Analysis: Social factors

You're looking at a business environment where digital operations aren't just important; they are the business. IDC projects that by the end of 2025, AI technology will be integrated into at least 90% of new enterprise applications. This deep reliance means any downtime translates directly to lost revenue and reputational hits, making incident response a core board-level concern. To be fair, many leaders are seeing the benefit of this digital push; PwC found that 96% of tech and telecom operations leaders say digital tools have improved visibility into their end-to-end supply chain costs. This trend strongly supports the need for platforms like PagerDuty, Inc.'s offerings.

The human cost of this always-on digital world is significant, especially for engineering teams. Honestly, on-call fatigue is a major social headwind facing the industry. LeadDev's Engineering Leadership Report for 2025 painted a stark picture: 22% of surveyed engineering leaders and developers reported facing critical levels of burnout, with another 24% experiencing moderate burnout. That's nearly half the workforce struggling. If you can automate away the noise and reduce the sheer volume of pages, you aren't just improving service levels; you are directly addressing retention risk for your most valuable technical talent. That's a powerful value proposition.

Still, there's a major skills mismatch complicating the adoption of advanced tools. While the desire for automation is high, the capability lags behind. A 2024 survey indicated that while 81% of IT professionals were interested in using AI, only 12% possessed the necessary skills. The World Economic Forum's Future of Jobs Report 2025 suggests that AI literacy is a core skill, yet fewer than 30% of employees feel confident working with AI tools. Furthermore, a 2025 Microsoft Ireland report found that 68% of organizations feel their workforce lacks the AI skills needed to compete. This deficit means PagerDuty, Inc. must ensure its platform simplifies complex AI/automation implementation, or adoption will stall due to internal capability limits.

On the corporate responsibility front, PagerDuty, Inc. is actively managing its social impact, which matters to employees and customers alike. For the fiscal year 2025, the PagerDuty.org program supported 585 impact customers, including nonprofits and B Corps. This represents a 22% increase in supported organizations compared to the prior year, demonstrating a tangible commitment to community support, which helps with employer branding and employee engagement.

Here's a quick look at some key social environment metrics as of 2025:

Social Factor Indicator	Metric/Value	Source Context/Year
AI Integration in New Enterprise Apps	90% of new apps will have AI by 2025	IDC Estimate for 2025
Developer Critical Burnout Rate	22% facing critical burnout	LeadDev Engineering Leadership Report 2025
IT Professionals Interested in AI	81% interested, but only 12% skilled	SnapLogic Survey (2024 data cited in 2025 context)
PagerDuty.org FY25 Impact Customers	585 customers supported	PagerDuty FY25 Impact Report
Workforce AI Skill Confidence	Fewer than 30% feel confident	Pluralsight, AI Skills Report 2025

For you, as a decision-maker, these social dynamics translate into clear areas of focus:

• Prioritize automation that directly targets alert noise reduction.
• Invest in training to close the internal AI/automation skill gap.
• Leverage PagerDuty, Inc.'s social impact in talent attraction messaging.
• Benchmark on-call stress against the 22% critical burnout rate.
• Ensure incident response is framed as a CEO-level resilience issue.

If onboarding new platform features takes longer than two weeks, churn risk rises because the immediate relief from burnout won't be felt fast enuf.

Finance: draft 13-week cash view by Friday.

PagerDuty, Inc. (PD) - PESTLE Analysis: Technological factors

You're looking at a company that just made a massive, calculated bet on the future of operations, and frankly, it's paying off in the near term. The technology PagerDuty, Inc. is deploying right now is moving them from just alerting people to actively solving problems autonomously. The key takeaway is that their October 2025 AI agent suite launch isn't just a feature update; it's a fundamental shift in how their platform functions as the central nervous system for digital operations.

The End-to-End AI Agent Suite Launch

PagerDuty, Inc. rolled out its end-to-end AI agent suite in October 2025 as part of its Fall '25 release, which included over 150 platform enhancements. This suite features specialized agents like the SRE Agent and the Scribe Agent, designed to automate diagnostics, transcription, and remediation. Honestly, this is what separates the leaders from the laggards in this space right now. Early adopters of this new automation are reporting resolving incidents up to 50% faster, which translates directly into less downtime and more engineering time for actual product development.

Here's the quick math: if an incident used to take 60 minutes to resolve, a 50% reduction means 30 minutes saved per event, which is huge when you consider the cost of downtime-estimated by the company to be around $4,537 per minute in late 2025. What this estimate hides, though, is the cognitive load reduction for on-call staff, which is harder to quantify but just as important for retention.

Ecosystem Centrality and Open Standards

A platform is only as good as what it connects to, and PagerDuty, Inc. has always understood this. Their platform reinforces its central role by integrating with over 700 other platforms across monitoring, security, and DevOps. This extensive ecosystem means they are deeply embedded in the customer's existing digital operations stack. Plus, they made their Model Context Protocol (MCP) server generally available, which builds on an open standard to allow seamless, bidirectional connections with third-party AI agents. Since its introduction, over 250 customers have adopted this MCP server to power their AI-driven operations, showing a clear path to becoming the neutral hub for AI orchestration.

Executive Sentiment on Agentic AI

The market is clearly validating this technological direction. We are seeing a strong belief that this level of automation is no longer optional. According to a recent survey of tech executives conducted in April 2025, 69% say their organization is adopting agentic AI specifically to stay competitive. This isn't just hype; it's a strategic imperative for survival in the digital-first economy. To be fair, while adoption is high, full implementation is still a work in progress for many, but PagerDuty, Inc. is clearly delivering the tools to bridge that gap.

Here is a snapshot of the key technological advancements and adoption metrics as of late 2025:

Metric	Value/Status	Source Context
AI Agent Suite Launch Date	October 2025	Fall '25 Release
Max Reported Incident Resolution Speed Improvement	50% Faster	Early Adopter Feedback
Total Platform Integrations	Over 700	Ecosystem Footprint
Tech Executives Adopting Agentic AI	69%	To Stay Competitive (April 2025 Survey)
MCP Server Customer Adoption	Over 250 Customers	Since Introduction
Fall '25 Platform Enhancements	Over 150	Total Updates Released

The core technological advantages PagerDuty, Inc. is pushing in 2025 include:

• Automating diagnostics and remediation via the SRE Agent.
• Generating structured summaries from meetings via Scribe Agent.
• Resolving on-call scheduling conflicts automatically.
• Embedding AI insights directly into developer workflows.
• Providing context-aware answers via the Insights Agent.

If onboarding takes 14+ days for new AI features, churn risk rises, so speed of value realization is critical. Finance: draft 13-week cash view by Friday.

PagerDuty, Inc. (PD) - PESTLE Analysis: Legal factors

You're running a global incident management platform, so the legal landscape isn't just a backdrop; it's a core operational cost center. The sheer volume of new state laws in the US means compliance is a continuous, expensive treadmill. Honestly, it's a constant drain on resources, but avoiding it means facing steep penalties.

Compliance with the patchwork of new US state privacy laws

The US privacy environment is a genuine patchwork, and 2025 saw it get even denser. With eight new comprehensive state laws taking effect this year-including New Jersey's Data Privacy Act (NJDPA) on January 15th and Maryland's Online Data Protection Act (MODPA) on October 1st-the compliance burden is significant. For a company like PagerDuty, which processes data across state lines, this means constantly updating disclosures and data handling protocols to align with varying thresholds and rights, such as Maryland's strict data minimization standard.

Here's a quick look at the new complexity you're navigating this year:

• New Jersey (NJDPA): Effective Jan 15, 2025, with enforcement grace until July 2026.
• Maryland (MODPA): Effective Oct 1, 2025, with penalties up to $10,000 per violation.
• Tennessee (TIPA): Effective July 1, 2025, with a $25 million revenue threshold.
• Data Minimization: Laws like MODPA demand collecting only data "reasonably necessary" for the requested service.

What this estimate hides is the internal cost of mapping data flows across these new state-specific requirements; it's defintely not just a legal team problem.

To illustrate the fragmentation, consider the scope differences:

State Law	Effective Date (2025)	Consumer Threshold Example	Key Focus
New Jersey Data Privacy Act (NJDPA)	January 15	$25M+ Revenue (with processing/sale of data)	Affirmative consent for minors (13-17) in targeted ads.
Tennessee Information Protection Act (TIPA)	July 1	$25M+ Revenue AND 100,000+ consumers	Focus on data sales notification requirements.
Maryland Online Data Protection Act (MODPA)	October 1	35,000+ residents OR 10,000+ with 20%+ revenue from sales	Strict data minimization and algorithmic risk assessments.

Adherence to global regulations like EU GDPR and UK data protection laws

For PagerDuty's international operations, adherence to the EU General Data Protection Regulation (GDPR) and UK data protection laws (UK GDPR) is non-negotiable. PagerDuty has publicly stated its commitment to GDPR, even securing a third-party verification from GDPRLocal. This means maintaining robust internal privacy programs and ensuring that data processing activities, where PagerDuty acts as a data processor for its customers, strictly follow the established rules for transparency and individual control.

The use of AI agents for automated actions introduces new legal liabilities

As AI agents become more autonomous in 2025-handling tasks from security detection to automated workflows-the legal liability question sharpens. If an agent makes an error, like flagging a false positive that causes an outage, PagerDuty could face claims of breaching its Service Level Agreements (SLAs) or contract terms. The risk isn't just about the AI's output; it's about the delegation of authority. Companies must implement strong contractual terms to address risk and liability between the AI developer and the deployer, especially when systems perform irreversible actions.

The company maintains a Data Processing Addendum and uses Standard Contractual Clauses

To manage international data transfers legally, PagerDuty relies on its Data Processing Addendum (DPA), which is a critical part of the customer agreement. This DPA, updated to reflect the latest requirements, incorporates the European Commission's 2021 Standard Contractual Clauses (SCCs) as the mechanism for transferring personal data out of the EEA. Furthermore, PagerDuty requires all its subprocessors to also enter into a DPA that includes these SCCs. For instance, the DPA effective starting August 1, 2025, explicitly binds PagerDuty as a CCPA Service Provider and outlines security breach notification procedures, ensuring that the legal framework evolves with the regulatory calendar.

• DPA incorporates the EU SCCs adopted in June 2021.
• Requires subprocessors to also sign DPAs with SCCs.
• The DPA controls over the main Agreement regarding Customer Personal Data processing.
• Includes provisions for security breach management and notification.

Finance: draft 13-week cash view by Friday

PagerDuty, Inc. (PD) - PESTLE Analysis: Environmental factors

You're looking at how PagerDuty, Inc. is handling the environmental side of things-the E in PESTLE. Honestly, for a software company, this often boils down to data center energy use and office footprint, but PagerDuty has made some truly impressive, concrete moves in fiscal year 2025.

Climate targets were officially validated by the Science Based Targets initiative (SBTi)

It's good to see PagerDuty formalizing its climate goals. They got their targets signed off by the Science Based Targets initiative (SBTi) back in 2024, which means their plan aligns with keeping global warming below 1.5°C. This isn't just greenwashing; it's a commitment that investors and customers can measure against a global standard. Their initial targets, set against a Fiscal Year 2023 base year, aimed for a 42% cut in combined Scope 1 and 2 emissions by FY2030.

Still, what they actually did in FY2025 blows those original targets out of the water. Here's a quick look at the key environmental metrics as of their latest reporting:

Metric	FY2030 Target (1.5°C Aligned)	FY2025 Achievement/Status
Scope 1 & 2 GHG Emissions Reduction (Absolute)	42% reduction from FY2023 base year	90% reduction from FY2023 base year
Renewable Electricity Sourcing	100% by FY2030	100% achieved in FY2025
Scope 3 GHG Emissions Reduction (Absolute)	25% reduction from FY2023 base year	In progress; primary focus on suppliers

Achieved 100% renewable electricity sourcing in FY2025, ahead of its original schedule

This is a big one, especially for a cloud-reliant business. PagerDuty hit 100% renewable electricity sourcing across its operations in the fiscal year ending January 31, 2025. They were supposed to hit that milestone by FY2030, so they beat their own schedule by five years. This was likely achieved through a combination of smart real estate choices-like right-sizing offices-and purchasing Renewable Energy Certificates (RECs).

It shows they are serious about decoupling their growth from energy consumption. They are using their platform to help mission-driven customers scale, and they are cleaning up their own house first. That's defintely the right way to lead.

Reduced Scope 1 and 2 greenhouse gas emissions by 90% in FY2025, a major sustainability win

The most striking result from their FY2025 reporting is the massive drop in direct and energy-related emissions. PagerDuty reduced its combined Scope 1 and 2 greenhouse gas emissions by 90% compared to their FY2023 baseline. Remember, their initial SBTi-validated goal was only a 42% reduction by 2030.

How did they pull this off? Well, Scope 1 and 2 mainly cover their offices and heating/electricity use. Since they don't own data centers, their Scope 3 (supply chain) is the bigger challenge. The huge Scope 1 and 2 win likely comes from optimizing their real estate footprint-closing or shrinking offices-and securing 100% renewable power for the remaining sites.

Philanthropic efforts focus on climate resilience and disaster response technology, like supporting Watch Duty

PagerDuty, Inc. doesn't just focus internally; their Impact Fund is actively backing external climate efforts. In FY2025, they deployed $1.27 million through the Impact Fund, specifically earmarking funds for climate resilience and crisis response technology.

A concrete example is their support for Watch Duty. This nonprofit provides hyperlocal, real-time disaster updates, especially for wildfires, to millions of users. Watch Duty relies on the PagerDuty Operations Cloud to manage its own incident response during emergencies, proving the company's product is vital for climate resilience organizations.

Their philanthropic focus centers on organizations that use technology to address environmental hazards, which is smart because it aligns with their core business strength:

• Funding tech-forward disaster response tools like Watch Duty.
• Supporting initiatives that improve community resilience against climate impacts.
• Investing in renewable energy access, such as supporting the Tribal Renewable Energy Fund.

Finance: draft 13-week cash view by Friday.