Peoples Bancorp de Carolina del Norte, Inc. (PEBK): Canvas del Modelo de Negocio [Actualizado en Ene-2025]

Ubicado en el corazón del paisaje financiero de Carolina del Norte, Peoples Bancorp of North Carolina, Inc. (PEBK) surge como una institución bancaria regional dinámica que redefine los servicios financieros centrados en la comunidad. Al combinar magistralmente los principios bancarios tradicionales con innovaciones digitales de vanguardia, esta organización crea un modelo de negocio único que sirve a empresas locales, empresarios e individuos con notable precisión y atención personalizada. Desde sus asociaciones locales estratégicas hasta su conjunto integral de soluciones bancarias, PEBK representa un estudio de caso convincente de cómo un banco regional puede transformar los ecosistemas financieros complejos en experiencias accesibles basadas en relaciones que potencian a las comunidades enteras.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: asociaciones clave

Empresas locales pequeñas a medianas en Carolina del Norte

A partir de 2024, Peoples Bancorp mantiene asociaciones estratégicas con aproximadamente 350 empresas locales pequeñas a medianas en Carolina del Norte. La cartera de préstamos comerciales totales del banco a estos negocios es de $ 287.4 millones.

Sector empresarial	Número de asociaciones	Valor de préstamo total
Minorista	87	$ 62.3 millones
Fabricación	65	$ 94.2 millones
Servicios profesionales	98	$ 71.5 millones

Proveedores de seguros regionales

Peoples Bancorp colabora con 12 proveedores de seguros regionales, que ofrecen servicios integrados de protección financiera.

• Ingresos totales de asociación de seguros: $ 4.6 millones
• Número de productos de banca de seguros conjuntos: 7
• Comisión promedio por asociación: $ 383,000

Organizaciones de inversión comunitaria

El banco ha establecido asociaciones con 18 organizaciones de inversión comunitaria, centrándose en el desarrollo económico en Carolina del Norte.

Tipo de organización	Compromiso de inversión	Impacto de la comunidad
Consejos de desarrollo económico	$ 12.7 millones	Soporte de creación de empleo
Grupos de desarrollo sin fines de lucro	$ 5.3 millones	Subvenciones de pequeñas empresas

Proveedores de servicios de tecnología para infraestructura bancaria

Peoples Bancorp trabaja con 5 proveedores de servicios de tecnología primaria para mantener una infraestructura bancaria sólida.

• Inversión tecnológica anual: $ 3.2 millones
• Proveedores de plataforma de banca digital: 3
• Contratos de asociación de ciberseguridad: 2

Socios de redes hipotecarias y de préstamos

El banco mantiene asociaciones con 22 organizaciones de redes hipotecarias y de préstamos.

Categoría de socio	Volumen total del préstamo	Número de socios
Corredores hipotecarios	$ 156.8 millones	14
Redes de préstamos alternativos	$ 89.5 millones	8

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, Peoples Bancorp informó activos totales de $ 2.48 mil millones. El banco ofrece servicios bancarios en 41 sucursales en Carolina del Norte.

Categoría de servicio	Volumen total	Impacto de ingresos
Préstamo comercial	$ 1.32 mil millones	$ 47.6 millones
Banca personal	$ 892 millones	$ 31.4 millones

Originación y procesamiento de préstamos

En 2023, el banco procesó:

• Originaciones de préstamos comerciales: 1,247 préstamos
• Préstamos hipotecarios residenciales: 623 préstamos
• Volumen total de procesamiento de préstamos: $ 456.7 millones

Gestión de depósitos e inversiones

Desglose de la cartera de depósitos:

Tipo de depósito	Saldo total	Porcentaje
Cuentas corrientes	$ 742 millones	38%
Cuentas de ahorro	$ 512 millones	26%
Cuentas del mercado monetario	$ 346 millones	18%

Desarrollo de la plataforma de banca digital

Métricas de banca digital para 2023:

• Usuarios de banca móvil: 87,423
• Transacciones bancarias en línea: 2.4 millones
• Inversión de plataforma digital: $ 3.2 millones

Gestión de riesgos y monitoreo de cumplimiento

Estadísticas de cumplimiento y gestión de riesgos:

Área de cumplimiento	Incidentes totales	Tasa de resolución
Informes regulatorios	287 informes	100%
Auditorías internas	42 auditorías	98.6%

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: recursos clave

Red de sucursales locales en Carolina del Norte

A partir del cuarto trimestre de 2023, Peoples Bancorp of North Carolina, Inc. opera 37 oficinas de banca de servicio completo ubicados principalmente en Carolina del Norte.

Distribución geográfica	Número de ramas
Región de Piamonte	24
Región costera	13

Profesionales bancarios y financieros experimentados

Total de empleados al 31 de diciembre de 2023: 493 empleados equivalentes a tiempo completo.

• Promedio de la tenencia del empleado: 8.6 años
• Porcentaje de empleados con certificaciones financieras avanzadas: 42%

Tecnología de banca digital avanzada

Inversión en infraestructura tecnológica para 2023: $ 3.2 millones

Plataforma de banca digital	Métricas de usuario
Usuarios de banca móvil	54,672
Usuarios bancarios en línea	78,341

Reservas de capital fuertes

Métricas financieras al 31 de diciembre de 2023:

• Activos totales: $ 3.98 mil millones
• Equidad total: $ 354.6 millones
• Relación de capital de nivel 1: 13.42%

Sistemas de gestión de relaciones con el cliente

Inversión de tecnología CRM: $ 1.1 millones en 2023

Métricas de CRM	Actuación
Tasa de retención de clientes	87.3%
Frecuencia promedio de interacción con el cliente	4.2 veces al año

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para comunidades locales

A partir del cuarto trimestre de 2023, las personas Bancorp de Carolina del Norte sirvieron 14 condados en Carolina del Norte con activos totales de $ 1.45 mil millones. El enfoque centrado en la comunidad del banco ofrece servicios financieros personalizados a los mercados locales.

Categoría de servicio	Penetración del mercado local	Alcance del cliente
Banca personal	87% del mercado local	32,500 clientes individuales
Banca de pequeñas empresas	62% de las PYME regionales	1.850 cuentas comerciales

Tasas de interés competitivas sobre préstamos y depósitos

A partir de enero de 2024, Peoples Bancorp ofrece las siguientes tarifas competitivas:

• Cuenta de ahorro personal: 3.25% APY
• Cuenta corriente de negocios: 2.75% de tasa de interés
• Préstamos hipotecarios: a partir de la tasa fija del 6.50%
• Préstamos para pequeñas empresas: 7.25% Tasa de interés promedio

Convenientes opciones bancarias digitales y en persona

Estadísticas de la plataforma de banca digital para 2023:

Servicio digital	Tasa de adopción de usuarios	Volumen de transacción
Aplicación de banca móvil	68% de la base de clientes	1,2 millones de transacciones mensuales
Banca en línea	72% de los clientes	890,000 inicios de sesión mensuales

Servicios financieros centrados en la relación

Métricas de la relación con el cliente para 2023:

• Duración promedio de la relación con el cliente: 7.3 años
• Relación de venta cruzada: 2.4 productos por cliente
• Tasa de retención de clientes: 89%

Toma de decisiones locales y procesamiento rápido de préstamos

Rendimiento de procesamiento de préstamos en 2023:

Tipo de préstamo	Tiempo de procesamiento promedio	Tasa de aprobación
Préstamos personales	2.5 días	76%
Préstamos para pequeñas empresas	4.3 días	62%

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: relaciones con los clientes

Gerentes de relaciones bancarias personales

A partir del cuarto trimestre de 2023, Peoples Bancorp of North Carolina mantiene 12 gerentes de relaciones bancarias personales dedicadas en sus 24 sucursales en Carolina del Norte.

Segmento de clientes	Gerentes de relaciones asignados	Tamaño promedio de la cartera
Banca de negocios	5	87 clientes comerciales
Banca personal	7	213 clientes individuales

Servicio al cliente orientado a la comunidad

El banco atiende a 5 condados en Carolina del Norte con un enfoque de servicio al cliente local.

• Tiempo promedio de interacción con el cliente: 22 minutos por sesión
• Personal de la sucursal local: 89 empleados a tiempo completo
• Patrocinios de eventos comunitarios en 2023: 17 eventos locales

Soporte bancario en línea y móvil

Estadísticas de la plataforma de banca digital para 2023:

Plataforma digital	Usuarios activos	Volumen de transacción
Aplicación de banca móvil	14,672 usuarios	387,456 transacciones mensuales
Portal bancario en línea	22,341 usuarios	512,893 transacciones mensuales

Consultas de asesoramiento financiero regular

Desglose de servicios de asesoramiento financiero para 2023:

• Consultas de asesoramiento total: 2,341
• Duración de consulta promedio: 45 minutos
• Tipos de consulta:
  • Planificación de jubilación: 42%
  • Estrategia de inversión: 33%
  • Gestión de patrimonio: 25%

Programas de fidelización para clientes a largo plazo

Métricas del programa de fidelización del cliente para 2023:

Nivel de programa	Clientes inscritos	Beneficios anuales promedio
Nivel de plata	3,456 clientes	$ 125 en beneficios anuales
Nivel de oro	1.789 clientes	$ 350 en beneficios anuales
Nivel de platino	612 clientes	$ 750 en beneficios anuales

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: canales

Ubicaciones de ramas físicas

A partir de 2023, Peoples Bancorp of North Carolina, Inc. opera 31 ubicaciones de sucursales principalmente en Carolina del Norte.

Estado	Número de ramas
Carolina del Norte	31

Plataforma bancaria en línea

El banco proporciona un sistema de banca en línea integral con las siguientes características:

• Seguimiento del saldo de la cuenta
• Historial de transacciones
• Servicios de pago de facturas
• Transferencias de fondos

Aplicación de banca móvil

Estadísticas de banca móvil a partir de 2023:

Módulo de aplicación móvil	Valor
Usuarios de banca móvil total	22,500
Tasa de descarga de aplicaciones móviles (anual)	5,600

Centro de llamadas de servicio al cliente

Métricas operativas del centro de llamadas:

• Horas de operación: 8:00 am - 6:00 pm EST
• Tiempo de respuesta promedio: 2.5 minutos
• Volumen anual de llamadas: 78,300 interacciones con el cliente

Red de cajeros automáticos

Detalles de la red de cajeros automáticos:

Categoría de cajero automático	Número
Ubicaciones de cajeros automáticos totales	42
Cajas automáticas en la rama	31
Cajeros automáticos fuera del sitio	11

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: segmentos de clientes

Empresas locales pequeñas a medianas

A partir del cuarto trimestre de 2023, Peoples Bancorp sirve aproximadamente 3,275 empresas pequeñas a medianas en Carolina del Norte. La cartera total de préstamos comerciales para este segmento fue de $ 287.4 millones.

Segmento de negocios	Número de clientes	Cartera de préstamos totales
Negocios minoristas	1,245	$ 108.6 millones
Servicios profesionales	892	$ 76.3 millones
Fabricación	538	$ 102.5 millones

Clientes de banca minorista individual

El banco atiende a 42,650 clientes de banca minorista individual con una base de depósito total de $ 1.2 mil millones.

• Cuentas corrientes personales: 27,345
• Cuentas de ahorro personal: 18,975
• Depósito promedio del cliente: $ 28,145

Profesionales y empresarios locales

Peoples Bancorp se dirige a 1.850 profesionales y empresarios locales con servicios bancarios especializados. Los préstamos totales de banca comercial para este segmento alcanzaron los $ 63.2 millones en 2023.

Categoría profesional	Número de clientes	Monto promedio del préstamo
Profesionales médicos	612	$215,000
Profesionales legales	405	$185,000
Empresarios de tecnología	833	$175,000

Miembros de la comunidad agrícola y rural

El banco atiende a 2.100 clientes agrícolas con una cartera de banca rural especializada de $ 94.7 millones.

• Préstamos agrícolas: $ 68.3 millones
• Préstamos comerciales rurales: $ 26.4 millones
• Préstamo agrícola promedio: $ 45,095

Individuos de alto nivel de red en Carolina del Norte

Peoples Bancorp administra 875 relaciones con los clientes de alto valor neto con activos totales bajo una administración de $ 312.6 millones.

Nivel de riqueza	Número de clientes	Activos promedio
$ 1M - $ 5 millones de patrimonio neto	612	$ 2.4 millones
$ 5M - $ 10M Neto	198	$ 6.5 millones
$ 10M+ patrimonio neto	65	$ 15.2 millones

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocio: Estructura de costos

Gastos de operación de rama

A partir del informe anual de 2022, Peoples Bancorp of North Carolina, Inc. reportó gastos operativos totales de sucursales de $ 23.4 millones. Esto incluye:

Categoría de gastos	Monto ($)
Costos de ocupación	5,620,000
Utilidades	1,340,000
Mantenimiento	2,180,000
Seguridad de la rama	890,000

Salarios y beneficios de los empleados

Los gastos de compensación total para 2022 fueron de $ 41.2 millones, desglosados ​​de la siguiente manera:

• Salarios base: $ 29,600,000
• Bonos de rendimiento: $ 4,800,000
• Seguro de salud: $ 3,900,000
• Beneficios de jubilación: $ 2,900,000

Mantenimiento de tecnología e infraestructura

Los gastos relacionados con la tecnología totalizaron $ 7.6 millones en 2022:

Gasto tecnológico	Monto ($)
Infraestructura	3,200,000
Ciberseguridad	1,900,000
Licencia de software	1,500,000
Reemplazo de hardware	1,000,000

Costos de cumplimiento regulatorio

Los gastos relacionados con el cumplimiento para 2022 ascendieron a $ 5.3 millones:

• Tarifas legales y de consultoría: $ 2,400,000
• Capacitación de cumplimiento: $ 890,000
• Sistemas de informes: $ 1,210,000
• Tarifas de auditoría externa: $ 800,000

Gastos de marketing y adquisición de clientes

Los gastos de marketing en 2022 fueron de $ 3.9 millones:

Canal de marketing	Monto ($)
Marketing digital	1,500,000
Publicidad tradicional	1,200,000
Eventos comunitarios	620,000
Programas de adquisición de clientes	580,000

Peoples Bancorp of North Carolina, Inc. (PEBK) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos

Para el año fiscal 2023, Peoples Bancorp of North Carolina reportó ingresos por intereses totales de $ 101.8 millones. El desglose de los ingresos por intereses del préstamo fue el siguiente:

Categoría de préstamo	Ingresos de intereses ($ M)
Préstamos comerciales	42.3
Préstamos hipotecarios residenciales	33.6
Préstamos al consumo	25.9

Cargos de servicio y tarifas

Los cargos y tarifas de servicio generaron $ 18.2 millones en ingresos para el banco en 2023, con los siguientes componentes clave:

• Refería a los cargos de servicio de cuenta: $ 7.5 millones
• Tarifas de sobregiro: $ 4.3 millones
• Tarifas de transacción de cajeros automáticos: $ 3.2 millones
• Otras tarifas de servicio bancario: $ 3.2 millones

Servicios de inversión y gestión de patrimonio

La división de gestión de patrimonio del banco generó $ 12.6 millones en ingresos para 2023, con las siguientes fuentes de ingresos:

Servicio	Ingresos ($ M)
Tarifas de gestión de activos	6.8
Servicios de asesoramiento financiero	3.9
Servicios de planificación de jubilación	1.9

Tarifas de origen de la hipoteca

Las tarifas de origen de la hipoteca totalizaron $ 5.4 millones en 2023, con un desglose de la siguiente manera:

• Originación de la hipoteca residencial: $ 4.2 millones
• Originación de hipoteca comercial: $ 1.2 millones

Servicios de gestión del tesoro

Tesoro Management Services contribuyó con $ 8.7 millones a los ingresos del banco en 2023:

Servicio del tesoro	Ingresos ($ M)
Servicios de gestión de efectivo	4.5
Servicios comerciales	2.6
Servicios bancarios internacionales	1.6

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Value Propositions

You're looking at the core value Peoples Bancorp of North Carolina, Inc. delivers to its market. It's not just about transactions; it's about being the local financial partner. The bank maintains a strong physical presence, operating 16 banking offices entirely within North Carolina, serving communities like Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties. Also, they have loan production offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties. This focus on local roots is underscored by their Outstanding Community Reinvestment Act (CRA) rating from the Federal Reserve Bank of Cleveland as of March 23, 2020, which shows a commitment to meeting local credit needs. That's a key differentiator in a crowded space.

The personalized, relationship-driven approach translates directly into their lending book. They help local residents and businesses by offering a deep bench of financing options. We see this commitment in their loan portfolio composition, which is actively growing, with total loans at $1.16B as of Q2 2025. Their funding base is very stable, too; core deposits stood at 90.05% of total deposits in Q2 2025. Honestly, stability in funding helps them offer more consistent terms to you.

Here's a quick look at where the loan growth is concentrated, showing the diversification across key segments:

Loan Product Category	Q2 2025 Focus/Share	Growth Driver Mentioned
Commercial Real Estate (CRE) Loans	34% of total loans	Core Banking Product
Commercial and Industrial Loans	Significant Growth Area	Predominantly Fueled Growth
Residential Real Estate Lending	Significant Growth Area	Predominantly Fueled Growth
Construction Loans	Available Offering	Part of Diversified Offering

The bank also supports working capital and asset acquisition needs through a variety of other products. You can count on them for:

• Business Loans for expansion or operations
• Business Lines of Credit for working capital
• Equipment Loans with flexible terms
• Letters of Credit for obligations
• Mortgages and HELOCs for personal finance

For you as an investor, Peoples Bancorp of North Carolina, Inc. offers a clear, consistent return mechanism. The Board declared a regular quarterly cash dividend of $0.20 per share for Q2 2025, paid on June 13, 2025. To be fair, they maintained this cadence, announcing another $0.20 per share dividend in November 2025, payable December 15, 2025. This demonstrates a commitment to capital return while managing the balance sheet.

Financial stability is a core value proposition, backed by solid profitability metrics. As of October 2025, the company posted a net profit margin of 19.6%. This figure, while a slight dip from the prior period's 20.3%, still reflects strong underlying profitability, especially when you consider the five-year annual average growth rate of 5.8%. The current Price-To-Earnings Ratio of 9.5x sits below both the US Banks industry average of 11.2x and the peer average of 9.8x, suggesting attractive relative valuation alongside this steady profit generation. If onboarding takes 14+ days, churn risk rises, but for PEBK, the financial metrics show a defintely stable operation.

Finance: draft 13-week cash view by Friday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Customer Relationships

You're running a regional bank that thrives on knowing its customers by name; that's the core of Peoples Bancorp of North Carolina, Inc.'s approach.

The foundation here is definitely a high-touch, personal relationship banking model, which is what you expect from an institution serving its North Carolina communities since 1912. This model is supported by a relatively lean operational structure, with a total of 294 employees as of late 2025. The bank strives to provide exceptional service across its personal and business solutions, which include checking, savings, vehicle loans, and mortgages.

The physical footprint is key to maintaining that personal touch. Peoples Bank operates 16 banking offices across North Carolina counties like Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake. You also maintain loan production offices in areas including Lincoln, Mecklenburg, Rowan, and Forsyth Counties, extending reach without a full branch presence. This network ensures dedicated local staff and loan officers are accessible for tailored advice.

Still, you're balancing that local presence with necessary digital convenience. Customers use self-service digital tools for everyday transactions, meaning they can bank online or via the mobile app. If a question arises outside of standard hours, support for online banking and debit cards is available by calling 877-802-1212. For general inquiries, the main service lines are 828-466-1765 or 877-802-1212, with representatives available Monday through Friday, 8am to 6pm. You encourage customers to use secure messaging within online banking for sensitive account details.

For your commercial clients, the relationship deepens with direct, in-person advisory. Commercial loan officers act as financial partners, specializing in tailored loan solutions and top-notch treasury management services. These services include cash management and remote deposit capture, helping small to medium-sized businesses and non-profits manage their working capital effectively. Furthermore, investment advisory services are channeled through the subsidiary, Peoples Investment Services, Inc..

Here's a snapshot of the scale of operations as of the third quarter of 2025, which underpins the volume these relationship teams manage:

Metric	Value as of September 30, 2025	Context
Total Assets	$1.74 billion	Reflects the overall asset base supporting customer lending and deposit relationships
Total Loans	$1.18 billion	Indicates the volume of credit relationships managed by loan officers
Net Interest Income (Q3 2025)	$15.1 million	Core earnings generated from the loan and securities portfolio
Net Income (Q3 2025)	$3.7 million	The bottom-line result from servicing all customer segments
Banking Offices	16	The physical touchpoints for in-person service

The focus on personalized service means you also provide resources to help customers manage their finances proactively. This includes:

• Financial Wellness Learning Center access
• Personal and Business Financial Insights tools
• Financial Calculators for planning
• Free access to full credit reports and scores

The President and CEO noted in October 2025 that the bank continued to experience high loan growth, which directly translates to an expanding base of commercial and personal lending relationships that require dedicated attention.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Channels

You're looking at how Peoples Bancorp of North Carolina, Inc. gets its value proposition to the customer base. It's a blend of traditional brick-and-mortar presence and necessary digital tools, which is typical for a community bank of this size in late 2025.

The physical footprint remains a core channel. Peoples Bank, the wholly-owned subsidiary, operates a network of exactly 16 banking offices entirely within North Carolina. These offices are strategically located across several key counties to serve the local market. You see them in Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties.

To support loan origination in adjacent or key growth areas without the overhead of a full branch, Peoples Bancorp of North Carolina, Inc. maintains Loan Production Offices (LPOs). As of the third quarter of 2025, these LPOs are situated in Lincoln, Mecklenburg, Rowan, and Forsyth Counties. This shows a targeted approach to expanding lending relationships beyond the immediate branch footprint.

The digital channels are the modern extension of service delivery. Peoples Bancorp of North Carolina, Inc. provides an online banking portal for comprehensive account management. Also, they offer a mobile banking application, which is critical for consumer access in today's environment. These digital tools help manage the substantial deposit base, which stood at $1.55 billion as of September 30, 2025.

Here's a quick look at the scale of the balance sheet being serviced through these combined channels as of mid-to-late 2025:

Channel Metric	Value as of Late 2025	Date Reference
Total Deposits	$1.55 billion	September 30, 2025
Total Loans	$1.16 billion	June 30, 2025
Total Assets (TTM)	$1,738,336 thousand	September 30, 2025

The operational capacity through these delivery methods supports the core business activities. You can see the volume of business flowing through both the physical and digital touchpoints.

• Physical Branch Network: 16 banking offices across NC.
• LPO Network: Offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties.
• Digital Access: Online portal for account management.
• Mobile Access: Dedicated application for consumer banking.

The bank's strategy clearly relies on maintaining that local, in-person relationship while ensuring customers can manage their money digitally. Finance: review the Q4 2025 deposit migration trends between branch and digital channels by next Tuesday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Customer Segments

Peoples Bancorp of North Carolina, Inc. focuses its banking and financial services across a defined geographic footprint in North Carolina, serving distinct customer groups through its 16 banking offices in Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties, plus loan production offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties.

The core of Peoples Bancorp of North Carolina, Inc.'s funding base is highly localized, reflecting a strong relationship with the communities it serves. Retail deposits, which include both individual consumers and small businesses, are the bedrock of this segment.

• Retail deposits (consumer and small businesses) represent approximately 77% of total deposits.
• Total deposits as of September 30, 2025, stood at $1.55 billion.
• Core deposits, a key measure of stable funding, were 89.65% of total deposits at the end of the third quarter of 2025.
• The average retail customer deposit relationship size is $26,000.
• The median retail customer deposit relationship is significantly smaller at $2,600.

Small-to-medium-sized enterprises (SMEs) are served through commercial lending solutions and treasury management services. The focus is on local business activity, as evidenced by the loan portfolio composition and the bank's geographic concentration.

• The total loan portfolio size as of September 30, 2025, was $1.18 billion.
• The bank has implemented an SBA-specific loan origination system to better serve this segment.
• The overall loan portfolio quality remains strong, with 99.0% of the loan portfolio classified as 'current' as of Q3 2025.

Commercial real estate (CRE) investors and developers represent a significant portion of Peoples Bancorp of North Carolina, Inc.'s lending activity. This segment is critical to the asset side of the balance sheet, though the bank has shown awareness of concentration risk.

Loan Category Metric	Value/Percentage	Date/Context
Commercial Real Estate (CRE) Loans (Approximate)	Close to 45% of loan book	End of December 2024
CRE Loans as % of Risk-Based Capital	191%	Q3 2025
Commercial Office Space Balance (Subset of CRE)	$184 million	Q3 2025
Past Due CRE Loans	Only 0.1% of CRE portfolio	End of last year

The bank's exposure to commercial office space specifically was $184 million, which represented 2.7% of total loans in the third quarter of 2025. To be fair, the bank is actively managing this concentration, as CRE loans represented 191% of its risk-based capital.

Public shareholders are a segment targeted for consistent capital returns, balancing growth retention with direct income distribution. Peoples Bancorp of North Carolina, Inc. maintains a policy of retaining the majority of earnings for balance sheet strength, but still provides a competitive yield.

• The company targets a 40% to 50% dividend payout ratio under normal operating conditions.
• The trailing twelve months (TTM) dividend payout ratio was reported at 30.1% of earnings.
• The most recent declared quarterly cash dividend was $0.20 per share, payable on December 15, 2025.
• The annual dividend per share is reported as $0.96.
• The current dividend yield is around 2.90% based on the annual dividend.
• Tangible book value per common share as of September 30, 2025, was $22.05, with 35,705,369 common shares outstanding.

This dividend policy has seen increases for 1 consecutive year, with an average annual increase of 6.87% over the past five years. Finance: draft 13-week cash view by Friday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Cost Structure

The cost structure for Peoples Bancorp of North Carolina, Inc. (PEBK) is heavily influenced by funding costs, personnel, and the operational expenses associated with its physical footprint and regulatory environment.

Interest expense on deposits and borrowings represents a core variable cost. For the three months ended September 30, 2025, Peoples Bancorp of North Carolina, Inc. reported an Interest Expense of $6.3 million. This figure compared favorably to the $6.9 million reported for the same period in 2024, reflecting lower rates paid on interest-bearing liabilities following Federal Reserve rate decreases.

Personnel costs (salaries and benefits) are a significant fixed component. While a specific Q3 2025 personnel cost is not isolated, the increase in salaries and benefits was noted as a driver in Q2 2025, rising by $0.34 million sequentially.

Occupancy and equipment expenses for 16 branch locations are a key structural cost. Peoples Bancorp of North Carolina, Inc. operates 16 branches across North Carolina counties, including Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties. While Q2 2025 noted lower occupancy costs overall, that same quarter saw an increase in occupancy expense of $724,000, which included a write-off related to a branch closure in June 2024.

Non-interest expense, which captures most operating costs outside of interest, saw an increase in the latest reported quarter. Total Non-Interest Expense for the three months ended September 30, 2025, was $16.9 million, up from $15.0 million year-over-year for the third quarter of 2024.

The structure of this non-interest expense includes several key drivers:

• Appraisal-related expense was a notable factor in cost increases.
• Higher legal fees were incurred in Q3 2025, including approximately $0.6 million tied to the NCDOT eminent domain case.
• Debit card expense also contributed to the rise in Q3 2025 non-interest expense.

The rise in appraisal fee expense was specifically highlighted in Q2 2025, where it increased by $0.63 million, driven by higher appraisal volumes. For the third quarter of 2025, Appraisal Management Fee Expense was $2.9 million, up from $2.4 million in Q3 2024.

You can see a breakdown of key non-interest expense figures for Q3 2025 compared to the prior year:

Expense Category	Q3 2025 Amount (3 Months)	Q3 2024 Amount (3 Months)
Total Non-Interest Expense	$16.9 million	$15.0 million
Appraisal Management Fee Expense	$2.9 million	$2.4 million
Interest Expense (Funding Cost)	$6.3 million	$6.9 million

Regulatory and compliance costs are embedded within the non-interest expense line, evidenced by the mention of higher legal fees contributing to the Q3 2025 expense increase. The bank's operations are subject to ongoing costs associated with maintaining compliance across its banking and real estate advisory subsidiaries.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Revenue Streams

You're looking at the core ways Peoples Bancorp of North Carolina, Inc. brings in money, which is really the engine room of any bank holding company. For Peoples Bancorp of North Carolina, Inc., the revenue streams are heavily weighted toward traditional banking activities, supplemented by specialized fee income. Here's the quick math on what the second quarter of 2025 showed us.

The primary driver remains the spread between what Peoples Bank earns on its assets and what it pays out on its liabilities. This is the Net Interest Income (NII). For the second quarter of 2025, NII was reported at $14.60M. This figure reflects the benefit of loan growth and a tax-equivalent net interest margin that expanded to 3.57% for the quarter.

Beyond the core lending business, non-interest income provides important diversification. A standout component here is the income generated from managing appraisals. Appraisal management fee income for Q2 2025 hit $3.97M. This specific fee income stream saw a year-over-year increase of $0.79M in Q2 2025, driven by higher appraisal volumes. Still, total non-interest income for the quarter was $7.69M, meaning service charges and other fees make up the remainder.

The final piece of the puzzle, which represents the cash flow from the wholly-owned subsidiary, Peoples Bank, back up to the parent company, Peoples Bancorp of North Carolina, Inc., is often realized through dividends. For Q2 2025, the Board of Directors of Peoples Bancorp of North Carolina, Inc. declared a cash dividend of $0.20 per share. This consistent capital return cadence is a key expected financial outcome from the subsidiary's operations.

Here is a breakdown of the key revenue components for Peoples Bancorp of North Carolina, Inc. based on the second quarter of 2025 results:

Revenue Component	Q2 2025 Amount (in Millions USD)	Notes
Net Interest Income (NII)	$14.60M	Core earnings from loans and investments.
Appraisal Management Fee Income	$3.97M	Fee income from appraisal services.
Total Non-interest Income	$7.69M	Includes appraisal fees and other service charges/fees.
Total Revenue (NII + Non-interest Income)	$22.29M	Calculated as $14.60M + $7.69M.

You can see how the revenue mix relies on both the interest rate environment and the volume of ancillary services like appraisals. The total revenue for Q2 2025 was reported as $22.5M by some sources, which aligns closely with the sum of NII and total non-interest income.

The revenue streams can be summarized by their nature:

• Interest income from the loan portfolio.
• Interest income from investment securities.
• Fees and interest on loans.
• Appraisal management fee income.
• Other service charges and miscellaneous income.
• Dividends received from Peoples Bank.

To be fair, the total non-interest income of $7.69M is composed of several items, including the appraisal fees and miscellaneous income, which was $1.893M for the quarter. Understanding the composition of that non-interest income is defintely important for assessing revenue quality.

Finance: draft 13-week cash view by Friday.