Peoples Bancorp of North Carolina, Inc. (PEBK): Business Model Canvas

Eingebettet im Herzen der Finanzlandschaft von North Carolina entwickelt sich Peoples Bancorp of North Carolina, Inc. (PEBK) zu einem dynamischen regionalen Bankinstitut, das gemeinschaftsorientierte Finanzdienstleistungen neu definiert. Durch die meisterhafte Verbindung traditioneller Bankprinzipien mit modernsten digitalen Innovationen schafft diese Organisation ein einzigartiges Geschäftsmodell, das lokale Unternehmen, Unternehmer und Einzelpersonen mit bemerkenswerter Präzision und persönlicher Betreuung bedient. Von seinen strategischen lokalen Partnerschaften bis hin zu seinem umfassenden Angebot an Banklösungen stellt PEBK eine überzeugende Fallstudie dar, wie eine Regionalbank komplexe Finanzökosysteme in zugängliche, beziehungsorientierte Erlebnisse umwandeln kann, die ganze Gemeinschaften stärken.

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Wichtige Partnerschaften

Lokale kleine und mittlere Unternehmen in North Carolina

Ab 2024 unterhält Peoples Bancorp strategische Partnerschaften mit etwa 350 lokalen kleinen und mittleren Unternehmen in ganz North Carolina. Das gesamte gewerbliche Kreditportfolio der Bank für diese Unternehmen beläuft sich auf 287,4 Millionen US-Dollar.

Unternehmenssektor	Anzahl der Partnerschaften	Gesamtkreditwert
Einzelhandel	87	62,3 Millionen US-Dollar
Herstellung	65	94,2 Millionen US-Dollar
Professionelle Dienstleistungen	98	71,5 Millionen US-Dollar

Regionale Versicherungsanbieter

Peoples Bancorp arbeitet mit 12 regionalen Versicherungsanbietern zusammen und bietet integrierte Finanzschutzdienste an.

• Gesamtumsatz der Versicherungspartnerschaft: 4,6 Millionen US-Dollar
• Anzahl gemeinsamer Versicherungs-Bank-Produkte: 7
• Durchschnittliche Provision pro Partnerschaft: 383.000 $

Gemeinschaftliche Investitionsorganisationen

Die Bank hat Partnerschaften mit 18 kommunalen Investmentorganisationen aufgebaut, die sich auf die wirtschaftliche Entwicklung in North Carolina konzentrieren.

Organisationstyp	Investitionsverpflichtung	Auswirkungen auf die Gemeinschaft
Wirtschaftsentwicklungsräte	12,7 Millionen US-Dollar	Unterstützung bei der Schaffung von Arbeitsplätzen
Gemeinnützige Entwicklungsgruppen	5,3 Millionen US-Dollar	Zuschüsse für Kleinunternehmen

Technologiedienstleister für die Bankinfrastruktur

Peoples Bancorp arbeitet mit fünf führenden Technologiedienstleistern zusammen, um eine robuste Bankinfrastruktur aufrechtzuerhalten.

• Jährliche Technologieinvestition: 3,2 Millionen US-Dollar
• Anbieter digitaler Banking-Plattformen: 3
• Partnerschaftsverträge für Cybersicherheit: 2

Netzwerkpartner für Hypotheken und Kredite

Die Bank unterhält Partnerschaften mit 22 Hypotheken- und Kreditnetzwerkorganisationen.

Partnerkategorie	Gesamtkreditvolumen	Anzahl der Partner
Hypothekenmakler	156,8 Millionen US-Dollar	14
Alternative Kreditnetzwerke	89,5 Millionen US-Dollar	8

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete Peoples Bancorp ein Gesamtvermögen von 2,48 Milliarden US-Dollar. Die Bank bietet Bankdienstleistungen in 41 Filialen in North Carolina an.

Servicekategorie	Gesamtvolumen	Auswirkungen auf den Umsatz
Kommerzielle Kreditvergabe	1,32 Milliarden US-Dollar	47,6 Millionen US-Dollar
Persönliches Banking	892 Millionen US-Dollar	31,4 Millionen US-Dollar

Kreditvergabe und -abwicklung

Im Jahr 2023 verarbeitete die Bank:

• Gewerbliche Kreditvergabe: 1.247 Kredite
• Wohnimmobiliendarlehen: 623 Darlehen
• Gesamtvolumen der Kreditbearbeitung: 456,7 Millionen US-Dollar

Einlagen- und Investmentmanagement

Aufschlüsselung des Einlagenportfolios:

Einzahlungsart	Gesamtsaldo	Prozentsatz
Girokonten	742 Millionen Dollar	38%
Sparkonten	512 Millionen Dollar	26%
Geldmarktkonten	346 Millionen US-Dollar	18%

Entwicklung einer digitalen Banking-Plattform

Digital-Banking-Kennzahlen für 2023:

• Mobile-Banking-Nutzer: 87.423
• Online-Banking-Transaktionen: 2,4 Millionen
• Investition in die digitale Plattform: 3,2 Millionen US-Dollar

Risikomanagement und Compliance-Überwachung

Statistiken zum Compliance- und Risikomanagement:

Compliance-Bereich	Gesamtzahl der Vorfälle	Auflösungsrate
Regulatorische Berichterstattung	287 Berichte	100%
Interne Audits	42 Audits	98.6%

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Schlüsselressourcen

Lokales Filialnetz in ganz North Carolina

Seit dem vierten Quartal 2023 betreibt Peoples Bancorp of North Carolina, Inc. 37 Bankbüros mit umfassendem Service, die sich hauptsächlich in North Carolina befinden.

Geografische Verteilung	Anzahl der Filialen
Region Piemont	24
Küstenregion	13

Erfahrene Bank- und Finanzexperten

Gesamtzahl der Mitarbeiter zum 31. Dezember 2023: 493 Mitarbeiter in Vollzeitäquivalenten.

• Durchschnittliche Betriebszugehörigkeit: 8,6 Jahre
• Anteil der Mitarbeiter mit fortgeschrittenen Finanzzertifizierungen: 42 %

Fortschrittliche digitale Banking-Technologie

Investitionen in die Technologieinfrastruktur für 2023: 3,2 Millionen US-Dollar

Digitale Banking-Plattform	Benutzermetriken
Mobile-Banking-Benutzer	54,672
Online-Banking-Benutzer	78,341

Starke Kapitalreserven

Finanzkennzahlen zum 31. Dezember 2023:

• Gesamtvermögen: 3,98 Milliarden US-Dollar
• Gesamteigenkapital: 354,6 Millionen US-Dollar
• Kernkapitalquote: 13,42 %

Kundenbeziehungsmanagementsysteme

Investition in CRM-Technologie: 1,1 Millionen US-Dollar im Jahr 2023

CRM-Metriken	Leistung
Kundenbindungsrate	87.3%
Durchschnittliche Kundeninteraktionshäufigkeit	4,2 Mal pro Jahr

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

Im vierten Quartal 2023 belieferte die Peoples Bancorp of North Carolina 14 Bezirke in North Carolina mit einem Gesamtvermögen von 1,45 Milliarden US-Dollar. Der gemeinschaftsorientierte Ansatz der Bank bietet maßgeschneiderte Finanzdienstleistungen für lokale Märkte.

Servicekategorie	Lokale Marktdurchdringung	Kundenreichweite
Persönliches Banking	87 % des lokalen Marktes	32.500 Einzelkunden
Banking für kleine Unternehmen	62 % der regionalen KMU	1.850 Geschäftskonten

Wettbewerbsfähige Zinssätze für Kredite und Einlagen

Ab Januar 2024 bietet Peoples Bancorp die folgenden wettbewerbsfähigen Tarife an:

• Persönliches Sparkonto: 3,25 % APY
• Geschäfts-Girokonto: 2,75 % Zinssatz
• Hypothekendarlehen: Ab 6,50 % Festzins
• Kleinunternehmenskredite: durchschnittlicher Zinssatz von 7,25 %

Bequeme digitale und persönliche Banking-Optionen

Statistiken zur digitalen Banking-Plattform für 2023:

Digitaler Service	Benutzerakzeptanzrate	Transaktionsvolumen
Mobile-Banking-App	68 % des Kundenstamms	1,2 Millionen monatliche Transaktionen
Online-Banking	72 % der Kunden	890.000 monatliche Anmeldungen

Beziehungsorientierte Finanzdienstleistungen

Kundenbeziehungskennzahlen für 2023:

• Durchschnittliche Kundenbeziehungsdauer: 7,3 Jahre
• Cross-Selling-Verhältnis: 2,4 Produkte pro Kunde
• Kundenbindungsrate: 89 %

Lokale Entscheidungsfindung und schnelle Kreditbearbeitung

Kreditbearbeitungsleistung im Jahr 2023:

Darlehenstyp	Durchschnittliche Bearbeitungszeit	Zustimmungsrate
Privatkredite	2,5 Tage	76%
Kredite für kleine Unternehmen	4,3 Tage	62%

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Kundenbeziehungen

Persönliche Bankbeziehungsmanager

Ab dem vierten Quartal 2023 verfügt Peoples Bancorp of North Carolina über 12 engagierte persönliche Bankkundenbetreuer an seinen 24 Filialen in North Carolina.

Kundensegment	Zugewiesene Beziehungsmanager	Durchschnittliche Portfoliogröße
Geschäftsbanking	5	87 Geschäftskunden
Persönliches Banking	7	213 Einzelkunden

Community-orientierter Kundenservice

Die Bank bedient fünf Bezirke in North Carolina mit einem lokalen Kundenservice-Ansatz.

• Durchschnittliche Kundeninteraktionszeit: 22 Minuten pro Sitzung
• Mitarbeiter der Niederlassung vor Ort: 89 Vollzeitmitarbeiter
• Sponsoring von Gemeinschaftsveranstaltungen im Jahr 2023: 17 lokale Veranstaltungen

Online- und Mobile-Banking-Unterstützung

Statistiken zur digitalen Banking-Plattform für 2023:

Digitale Plattform	Aktive Benutzer	Transaktionsvolumen
Mobile-Banking-App	14.672 Benutzer	387.456 monatliche Transaktionen
Online-Banking-Portal	22.341 Benutzer	512.893 monatliche Transaktionen

Regelmäßige Finanzberatungsgespräche

Aufschlüsselung der Finanzberatungsdienstleistungen für 2023:

• Beratungsgespräche insgesamt: 2.341
• Durchschnittliche Beratungsdauer: 45 Minuten
• Beratungsarten:
  • Altersvorsorge: 42 %
  • Anlagestrategie: 33 %
  • Vermögensverwaltung: 25 %

Treueprogramme für Langzeitkunden

Kennzahlen des Kundenbindungsprogramms für 2023:

Programmstufe	Eingeschriebene Kunden	Durchschnittliche jährliche Leistungen
Silberne Stufe	3.456 Kunden	125 US-Dollar an jährlichen Vorteilen
Goldstufe	1.789 Kunden	350 $ an jährlichen Vorteilen
Platin-Stufe	612 Kunden	750 $ an jährlichen Vorteilen

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2023 betreibt Peoples Bancorp of North Carolina, Inc. 31 Filialen hauptsächlich in North Carolina.

Staat	Anzahl der Filialen
North Carolina	31

Online-Banking-Plattform

Die Bank stellt ein umfassendes Online-Banking-System mit folgenden Funktionen zur Verfügung:

• Kontostandverfolgung
• Transaktionsverlauf
• Rechnungszahlungsdienste
• Geldtransfers

Mobile-Banking-Anwendung

Mobile-Banking-Statistiken Stand 2023:

Metrik für mobile Apps	Wert
Gesamtzahl der Mobile-Banking-Benutzer	22,500
Downloadrate mobiler Apps (jährlich)	5,600

Kundendienst-Callcenter

Betriebskennzahlen des Callcenters:

• Öffnungszeiten: 8:00 – 18:00 Uhr EST
• Durchschnittliche Reaktionszeit: 2,5 Minuten
• Jährliches Anrufvolumen: 78.300 Kundeninteraktionen

ATM-Netzwerk

Details zum Geldautomatennetz:

Kategorie Geldautomaten	Nummer
Gesamtzahl der Geldautomatenstandorte	42
Geldautomaten in der Filiale	31
Externe Geldautomaten	11

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere lokale Unternehmen

Im vierten Quartal 2023 betreut Peoples Bancorp etwa 3.275 kleine und mittlere Unternehmen in North Carolina. Das gesamte gewerbliche Kreditportfolio für dieses Segment belief sich auf 287,4 Millionen US-Dollar.

Geschäftssegment	Anzahl der Kunden	Gesamtkreditportfolio
Einzelhandelsunternehmen	1,245	108,6 Millionen US-Dollar
Professionelle Dienstleistungen	892	76,3 Millionen US-Dollar
Herstellung	538	102,5 Millionen US-Dollar

Privatkunden im Privatkundengeschäft

Die Bank betreut 42.650 private Privatkunden mit einem Gesamteinlagenbestand von 1,2 Milliarden US-Dollar.

• Persönliche Girokonten: 27.345
• Persönliche Sparkonten: 18.975
• Durchschnittliche Kundeneinzahlung: 28.145 $

Lokale Fachleute und Unternehmer

Peoples Bancorp richtet sich mit spezialisierten Bankdienstleistungen an 1.850 lokale Fachkräfte und Unternehmer. Die gesamten Geschäftsbankkredite für dieses Segment erreichten im Jahr 2023 63,2 Millionen US-Dollar.

Professionelle Kategorie	Anzahl der Kunden	Durchschnittlicher Kreditbetrag
Medizinische Fachkräfte	612	$215,000
Juristen	405	$185,000
Technologieunternehmer	833	$175,000

Mitglieder der Landwirtschafts- und Landgemeinschaft

Die Bank betreut 2.100 landwirtschaftliche Kunden mit einem spezialisierten ländlichen Bankportfolio von 94,7 Millionen US-Dollar.

• Agrarkredite: 68,3 Millionen US-Dollar
• Kredite für ländliche Unternehmen: 26,4 Millionen US-Dollar
• Durchschnittlicher Agrarkredit: 45.095 $

Vermögende Privatpersonen in North Carolina

Peoples Bancorp verwaltet 875 vermögende Kundenbeziehungen mit einem verwalteten Gesamtvermögen von 312,6 Millionen US-Dollar.

Vermögensstufe	Anzahl der Kunden	Durchschnittliches Vermögen
1 Mio. $ – 5 Mio. $ Nettowert	612	2,4 Millionen US-Dollar
Nettowert von 5 bis 10 Millionen US-Dollar	198	6,5 Millionen Dollar
Nettovermögen von über 10 Millionen US-Dollar	65	15,2 Millionen US-Dollar

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Kostenstruktur

Betriebskosten der Filiale

Zum Jahresbericht 2022 meldete Peoples Bancorp of North Carolina, Inc. Gesamtbetriebskosten der Filialen in Höhe von 23,4 Millionen US-Dollar. Dazu gehört:

Ausgabenkategorie	Betrag ($)
Belegungskosten	5,620,000
Dienstprogramme	1,340,000
Wartung	2,180,000
Filialsicherheit	890,000

Gehälter und Leistungen der Mitarbeiter

Die gesamten Vergütungskosten für 2022 beliefen sich auf 41,2 Millionen US-Dollar und setzten sich wie folgt zusammen:

• Grundgehälter: 29.600.000 $
• Leistungsprämien: 4.800.000 $
• Krankenversicherung: 3.900.000 $
• Ruhestandsleistungen: 2.900.000 USD

Wartung von Technologie und Infrastruktur

Die technologiebezogenen Ausgaben beliefen sich im Jahr 2022 auf insgesamt 7,6 Millionen US-Dollar:

Technologieaufwand	Betrag ($)
IT-Infrastruktur	3,200,000
Cybersicherheit	1,900,000
Softwarelizenzierung	1,500,000
Hardware-Austausch	1,000,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Ausgaben für 2022 beliefen sich auf 5,3 Millionen US-Dollar:

• Rechts- und Beratungskosten: 2.400.000 $
• Compliance-Schulung: 890.000 US-Dollar
• Berichtssysteme: 1.210.000 US-Dollar
• Externe Prüfungsgebühren: 800.000 US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben beliefen sich im Jahr 2022 auf 3,9 Millionen US-Dollar:

Marketingkanal	Betrag ($)
Digitales Marketing	1,500,000
Traditionelle Werbung	1,200,000
Gemeinschaftsveranstaltungen	620,000
Kundengewinnungsprogramme	580,000

Peoples Bancorp of North Carolina, Inc. (PEBK) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 meldete die Peoples Bancorp of North Carolina einen Gesamtzinsertrag von 101,8 Millionen US-Dollar. Die Darlehenszinserträge setzten sich wie folgt zusammen:

Kreditkategorie	Zinserträge (Mio. USD)
Gewerbliche Kredite	42.3
Hypothekendarlehen für Wohnimmobilien	33.6
Verbraucherkredite	25.9

Servicegebühren und Gebühren

Servicegebühren und Gebühren generierten für die Bank im Jahr 2023 einen Umsatz von 18,2 Millionen US-Dollar, mit den folgenden Schlüsselkomponenten:

• Gebühren für Girokonto: 7,5 Millionen US-Dollar
• Überziehungsgebühren: 4,3 Millionen US-Dollar
• Gebühren für Geldautomatentransaktionen: 3,2 Millionen US-Dollar
• Sonstige Gebühren für Bankdienstleistungen: 3,2 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Die Vermögensverwaltungsabteilung der Bank erwirtschaftete im Jahr 2023 einen Umsatz von 12,6 Millionen US-Dollar mit den folgenden Einnahmequellen:

Service	Umsatz (Mio. USD)
Vermögensverwaltungsgebühren	6.8
Finanzberatungsdienste	3.9
Ruhestandsplanungsdienste	1.9

Gebühren für die Vergabe von Hypotheken

Die Gebühren für die Vergabe von Hypotheken beliefen sich im Jahr 2023 auf insgesamt 5,4 Millionen US-Dollar und verteilen sich wie folgt:

• Vergabe von Wohnhypotheken: 4,2 Millionen US-Dollar
• Vergabe gewerblicher Hypotheken: 1,2 Millionen US-Dollar

Treasury-Management-Dienstleistungen

Treasury-Management-Dienstleistungen trugen im Jahr 2023 8,7 Millionen US-Dollar zum Umsatz der Bank bei:

Treasury-Service	Umsatz (Mio. USD)
Cash-Management-Dienstleistungen	4.5
Händlerdienste	2.6
Internationale Bankdienstleistungen	1.6

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Value Propositions

You're looking at the core value Peoples Bancorp of North Carolina, Inc. delivers to its market. It's not just about transactions; it's about being the local financial partner. The bank maintains a strong physical presence, operating 16 banking offices entirely within North Carolina, serving communities like Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties. Also, they have loan production offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties. This focus on local roots is underscored by their Outstanding Community Reinvestment Act (CRA) rating from the Federal Reserve Bank of Cleveland as of March 23, 2020, which shows a commitment to meeting local credit needs. That's a key differentiator in a crowded space.

The personalized, relationship-driven approach translates directly into their lending book. They help local residents and businesses by offering a deep bench of financing options. We see this commitment in their loan portfolio composition, which is actively growing, with total loans at $1.16B as of Q2 2025. Their funding base is very stable, too; core deposits stood at 90.05% of total deposits in Q2 2025. Honestly, stability in funding helps them offer more consistent terms to you.

Here's a quick look at where the loan growth is concentrated, showing the diversification across key segments:

Loan Product Category	Q2 2025 Focus/Share	Growth Driver Mentioned
Commercial Real Estate (CRE) Loans	34% of total loans	Core Banking Product
Commercial and Industrial Loans	Significant Growth Area	Predominantly Fueled Growth
Residential Real Estate Lending	Significant Growth Area	Predominantly Fueled Growth
Construction Loans	Available Offering	Part of Diversified Offering

The bank also supports working capital and asset acquisition needs through a variety of other products. You can count on them for:

• Business Loans for expansion or operations
• Business Lines of Credit for working capital
• Equipment Loans with flexible terms
• Letters of Credit for obligations
• Mortgages and HELOCs for personal finance

For you as an investor, Peoples Bancorp of North Carolina, Inc. offers a clear, consistent return mechanism. The Board declared a regular quarterly cash dividend of $0.20 per share for Q2 2025, paid on June 13, 2025. To be fair, they maintained this cadence, announcing another $0.20 per share dividend in November 2025, payable December 15, 2025. This demonstrates a commitment to capital return while managing the balance sheet.

Financial stability is a core value proposition, backed by solid profitability metrics. As of October 2025, the company posted a net profit margin of 19.6%. This figure, while a slight dip from the prior period's 20.3%, still reflects strong underlying profitability, especially when you consider the five-year annual average growth rate of 5.8%. The current Price-To-Earnings Ratio of 9.5x sits below both the US Banks industry average of 11.2x and the peer average of 9.8x, suggesting attractive relative valuation alongside this steady profit generation. If onboarding takes 14+ days, churn risk rises, but for PEBK, the financial metrics show a defintely stable operation.

Finance: draft 13-week cash view by Friday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Customer Relationships

You're running a regional bank that thrives on knowing its customers by name; that's the core of Peoples Bancorp of North Carolina, Inc.'s approach.

The foundation here is definitely a high-touch, personal relationship banking model, which is what you expect from an institution serving its North Carolina communities since 1912. This model is supported by a relatively lean operational structure, with a total of 294 employees as of late 2025. The bank strives to provide exceptional service across its personal and business solutions, which include checking, savings, vehicle loans, and mortgages.

The physical footprint is key to maintaining that personal touch. Peoples Bank operates 16 banking offices across North Carolina counties like Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake. You also maintain loan production offices in areas including Lincoln, Mecklenburg, Rowan, and Forsyth Counties, extending reach without a full branch presence. This network ensures dedicated local staff and loan officers are accessible for tailored advice.

Still, you're balancing that local presence with necessary digital convenience. Customers use self-service digital tools for everyday transactions, meaning they can bank online or via the mobile app. If a question arises outside of standard hours, support for online banking and debit cards is available by calling 877-802-1212. For general inquiries, the main service lines are 828-466-1765 or 877-802-1212, with representatives available Monday through Friday, 8am to 6pm. You encourage customers to use secure messaging within online banking for sensitive account details.

For your commercial clients, the relationship deepens with direct, in-person advisory. Commercial loan officers act as financial partners, specializing in tailored loan solutions and top-notch treasury management services. These services include cash management and remote deposit capture, helping small to medium-sized businesses and non-profits manage their working capital effectively. Furthermore, investment advisory services are channeled through the subsidiary, Peoples Investment Services, Inc..

Here's a snapshot of the scale of operations as of the third quarter of 2025, which underpins the volume these relationship teams manage:

Metric	Value as of September 30, 2025	Context
Total Assets	$1.74 billion	Reflects the overall asset base supporting customer lending and deposit relationships
Total Loans	$1.18 billion	Indicates the volume of credit relationships managed by loan officers
Net Interest Income (Q3 2025)	$15.1 million	Core earnings generated from the loan and securities portfolio
Net Income (Q3 2025)	$3.7 million	The bottom-line result from servicing all customer segments
Banking Offices	16	The physical touchpoints for in-person service

The focus on personalized service means you also provide resources to help customers manage their finances proactively. This includes:

• Financial Wellness Learning Center access
• Personal and Business Financial Insights tools
• Financial Calculators for planning
• Free access to full credit reports and scores

The President and CEO noted in October 2025 that the bank continued to experience high loan growth, which directly translates to an expanding base of commercial and personal lending relationships that require dedicated attention.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Channels

You're looking at how Peoples Bancorp of North Carolina, Inc. gets its value proposition to the customer base. It's a blend of traditional brick-and-mortar presence and necessary digital tools, which is typical for a community bank of this size in late 2025.

The physical footprint remains a core channel. Peoples Bank, the wholly-owned subsidiary, operates a network of exactly 16 banking offices entirely within North Carolina. These offices are strategically located across several key counties to serve the local market. You see them in Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties.

To support loan origination in adjacent or key growth areas without the overhead of a full branch, Peoples Bancorp of North Carolina, Inc. maintains Loan Production Offices (LPOs). As of the third quarter of 2025, these LPOs are situated in Lincoln, Mecklenburg, Rowan, and Forsyth Counties. This shows a targeted approach to expanding lending relationships beyond the immediate branch footprint.

The digital channels are the modern extension of service delivery. Peoples Bancorp of North Carolina, Inc. provides an online banking portal for comprehensive account management. Also, they offer a mobile banking application, which is critical for consumer access in today's environment. These digital tools help manage the substantial deposit base, which stood at $1.55 billion as of September 30, 2025.

Here's a quick look at the scale of the balance sheet being serviced through these combined channels as of mid-to-late 2025:

Channel Metric	Value as of Late 2025	Date Reference
Total Deposits	$1.55 billion	September 30, 2025
Total Loans	$1.16 billion	June 30, 2025
Total Assets (TTM)	$1,738,336 thousand	September 30, 2025

The operational capacity through these delivery methods supports the core business activities. You can see the volume of business flowing through both the physical and digital touchpoints.

• Physical Branch Network: 16 banking offices across NC.
• LPO Network: Offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties.
• Digital Access: Online portal for account management.
• Mobile Access: Dedicated application for consumer banking.

The bank's strategy clearly relies on maintaining that local, in-person relationship while ensuring customers can manage their money digitally. Finance: review the Q4 2025 deposit migration trends between branch and digital channels by next Tuesday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Customer Segments

Peoples Bancorp of North Carolina, Inc. focuses its banking and financial services across a defined geographic footprint in North Carolina, serving distinct customer groups through its 16 banking offices in Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties, plus loan production offices in Lincoln, Mecklenburg, Rowan, and Forsyth Counties.

The core of Peoples Bancorp of North Carolina, Inc.'s funding base is highly localized, reflecting a strong relationship with the communities it serves. Retail deposits, which include both individual consumers and small businesses, are the bedrock of this segment.

• Retail deposits (consumer and small businesses) represent approximately 77% of total deposits.
• Total deposits as of September 30, 2025, stood at $1.55 billion.
• Core deposits, a key measure of stable funding, were 89.65% of total deposits at the end of the third quarter of 2025.
• The average retail customer deposit relationship size is $26,000.
• The median retail customer deposit relationship is significantly smaller at $2,600.

Small-to-medium-sized enterprises (SMEs) are served through commercial lending solutions and treasury management services. The focus is on local business activity, as evidenced by the loan portfolio composition and the bank's geographic concentration.

• The total loan portfolio size as of September 30, 2025, was $1.18 billion.
• The bank has implemented an SBA-specific loan origination system to better serve this segment.
• The overall loan portfolio quality remains strong, with 99.0% of the loan portfolio classified as 'current' as of Q3 2025.

Commercial real estate (CRE) investors and developers represent a significant portion of Peoples Bancorp of North Carolina, Inc.'s lending activity. This segment is critical to the asset side of the balance sheet, though the bank has shown awareness of concentration risk.

Loan Category Metric	Value/Percentage	Date/Context
Commercial Real Estate (CRE) Loans (Approximate)	Close to 45% of loan book	End of December 2024
CRE Loans as % of Risk-Based Capital	191%	Q3 2025
Commercial Office Space Balance (Subset of CRE)	$184 million	Q3 2025
Past Due CRE Loans	Only 0.1% of CRE portfolio	End of last year

The bank's exposure to commercial office space specifically was $184 million, which represented 2.7% of total loans in the third quarter of 2025. To be fair, the bank is actively managing this concentration, as CRE loans represented 191% of its risk-based capital.

Public shareholders are a segment targeted for consistent capital returns, balancing growth retention with direct income distribution. Peoples Bancorp of North Carolina, Inc. maintains a policy of retaining the majority of earnings for balance sheet strength, but still provides a competitive yield.

• The company targets a 40% to 50% dividend payout ratio under normal operating conditions.
• The trailing twelve months (TTM) dividend payout ratio was reported at 30.1% of earnings.
• The most recent declared quarterly cash dividend was $0.20 per share, payable on December 15, 2025.
• The annual dividend per share is reported as $0.96.
• The current dividend yield is around 2.90% based on the annual dividend.
• Tangible book value per common share as of September 30, 2025, was $22.05, with 35,705,369 common shares outstanding.

This dividend policy has seen increases for 1 consecutive year, with an average annual increase of 6.87% over the past five years. Finance: draft 13-week cash view by Friday.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Cost Structure

The cost structure for Peoples Bancorp of North Carolina, Inc. (PEBK) is heavily influenced by funding costs, personnel, and the operational expenses associated with its physical footprint and regulatory environment.

Interest expense on deposits and borrowings represents a core variable cost. For the three months ended September 30, 2025, Peoples Bancorp of North Carolina, Inc. reported an Interest Expense of $6.3 million. This figure compared favorably to the $6.9 million reported for the same period in 2024, reflecting lower rates paid on interest-bearing liabilities following Federal Reserve rate decreases.

Personnel costs (salaries and benefits) are a significant fixed component. While a specific Q3 2025 personnel cost is not isolated, the increase in salaries and benefits was noted as a driver in Q2 2025, rising by $0.34 million sequentially.

Occupancy and equipment expenses for 16 branch locations are a key structural cost. Peoples Bancorp of North Carolina, Inc. operates 16 branches across North Carolina counties, including Catawba, Alexander, Lincoln, Mecklenburg, Iredell, and Wake Counties. While Q2 2025 noted lower occupancy costs overall, that same quarter saw an increase in occupancy expense of $724,000, which included a write-off related to a branch closure in June 2024.

Non-interest expense, which captures most operating costs outside of interest, saw an increase in the latest reported quarter. Total Non-Interest Expense for the three months ended September 30, 2025, was $16.9 million, up from $15.0 million year-over-year for the third quarter of 2024.

The structure of this non-interest expense includes several key drivers:

• Appraisal-related expense was a notable factor in cost increases.
• Higher legal fees were incurred in Q3 2025, including approximately $0.6 million tied to the NCDOT eminent domain case.
• Debit card expense also contributed to the rise in Q3 2025 non-interest expense.

The rise in appraisal fee expense was specifically highlighted in Q2 2025, where it increased by $0.63 million, driven by higher appraisal volumes. For the third quarter of 2025, Appraisal Management Fee Expense was $2.9 million, up from $2.4 million in Q3 2024.

You can see a breakdown of key non-interest expense figures for Q3 2025 compared to the prior year:

Expense Category	Q3 2025 Amount (3 Months)	Q3 2024 Amount (3 Months)
Total Non-Interest Expense	$16.9 million	$15.0 million
Appraisal Management Fee Expense	$2.9 million	$2.4 million
Interest Expense (Funding Cost)	$6.3 million	$6.9 million

Regulatory and compliance costs are embedded within the non-interest expense line, evidenced by the mention of higher legal fees contributing to the Q3 2025 expense increase. The bank's operations are subject to ongoing costs associated with maintaining compliance across its banking and real estate advisory subsidiaries.

Peoples Bancorp of North Carolina, Inc. (PEBK) - Canvas Business Model: Revenue Streams

You're looking at the core ways Peoples Bancorp of North Carolina, Inc. brings in money, which is really the engine room of any bank holding company. For Peoples Bancorp of North Carolina, Inc., the revenue streams are heavily weighted toward traditional banking activities, supplemented by specialized fee income. Here's the quick math on what the second quarter of 2025 showed us.

The primary driver remains the spread between what Peoples Bank earns on its assets and what it pays out on its liabilities. This is the Net Interest Income (NII). For the second quarter of 2025, NII was reported at $14.60M. This figure reflects the benefit of loan growth and a tax-equivalent net interest margin that expanded to 3.57% for the quarter.

Beyond the core lending business, non-interest income provides important diversification. A standout component here is the income generated from managing appraisals. Appraisal management fee income for Q2 2025 hit $3.97M. This specific fee income stream saw a year-over-year increase of $0.79M in Q2 2025, driven by higher appraisal volumes. Still, total non-interest income for the quarter was $7.69M, meaning service charges and other fees make up the remainder.

The final piece of the puzzle, which represents the cash flow from the wholly-owned subsidiary, Peoples Bank, back up to the parent company, Peoples Bancorp of North Carolina, Inc., is often realized through dividends. For Q2 2025, the Board of Directors of Peoples Bancorp of North Carolina, Inc. declared a cash dividend of $0.20 per share. This consistent capital return cadence is a key expected financial outcome from the subsidiary's operations.

Here is a breakdown of the key revenue components for Peoples Bancorp of North Carolina, Inc. based on the second quarter of 2025 results:

Revenue Component	Q2 2025 Amount (in Millions USD)	Notes
Net Interest Income (NII)	$14.60M	Core earnings from loans and investments.
Appraisal Management Fee Income	$3.97M	Fee income from appraisal services.
Total Non-interest Income	$7.69M	Includes appraisal fees and other service charges/fees.
Total Revenue (NII + Non-interest Income)	$22.29M	Calculated as $14.60M + $7.69M.

You can see how the revenue mix relies on both the interest rate environment and the volume of ancillary services like appraisals. The total revenue for Q2 2025 was reported as $22.5M by some sources, which aligns closely with the sum of NII and total non-interest income.

The revenue streams can be summarized by their nature:

• Interest income from the loan portfolio.
• Interest income from investment securities.
• Fees and interest on loans.
• Appraisal management fee income.
• Other service charges and miscellaneous income.
• Dividends received from Peoples Bank.

To be fair, the total non-interest income of $7.69M is composed of several items, including the appraisal fees and miscellaneous income, which was $1.893M for the quarter. Understanding the composition of that non-interest income is defintely important for assessing revenue quality.

Finance: draft 13-week cash view by Friday.