Business First Bancshares, Inc. (BFST): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le plan stratégique de Business First Bancshares, Inc. (BFST), une puissance bancaire régionale dynamique qui transforme les services financiers traditionnels à travers des approches innovantes. En mélangeant magistralement les informations communautaires locales avec des technologies numériques de pointe, BFST a conçu un modèle commercial unique qui relie de manière transparente les entreprises régionales, les clients individuels et les solutions financières sophistiquées à travers la Louisiane et le Mississippi. Cette toile complète du modèle commercial révèle comment la banque navigue stratégiquement sur la dynamique du marché, offrant des expériences bancaires personnalisées qui vont bien au-delà des transactions financières conventionnelles.

Business First Bancshares, Inc. (BFST) - Modèle commercial: partenariats clés

Réseaux de services bancaires et de services financiers régionaux

Business First Bancshares, Inc. maintient des partenariats stratégiques avec les réseaux financiers régionaux en Louisiane et au Mississippi, avec 38 emplacements bancaires au total au quatrième trimestre 2023.

Type de partenariat	Nombre de partenariats	Couverture géographique
Réseaux bancaires régionaux	12	Louisiane, Mississippi
Collaborations de services financiers	7	Sud-est des États-Unis

Associations d'entreprises locales

BFST collabore activement avec des associations commerciales locales dans ses régions opérationnelles.

• Louisiana Chamber of Commerce Partnerships: 18
• Affiliations au Mississippi Business Network: 12
• Collaborations du Centre de développement des petites entreprises: 6

Vendeurs technologiques pour les plateformes bancaires numériques

Partenariats technologiques soutenant l'infrastructure bancaire numérique.

Partenaire technologique	Service fourni	Valeur du contrat
Jack Henry & Associés	Logiciel bancaire de base	2,4 millions de dollars par an
Finerv	Solutions bancaires numériques	1,8 million de dollars par an

Fournisseurs de services d'assurance et d'investissement

BFST maintient des partenariats avec les sociétés d'assurance et d'investissement pour étendre les offres de services.

• Propriété & Partners d'assurance par blessure: 5
• Collaborations d'assurance-vie: 3
• Réseau de conseil en investissement: 7

Partenaires de réseau hypothécaire et de prêt

Partenariats stratégiques soutenant les opérations hypothécaires et prêts.

Type de partenaire	Nombre de partenaires	Volume total des prêts
Réseaux de prêts hypothécaires	9	412 millions de dollars (2023)
Partenariats de prêt commercial	6	287 millions de dollars (2023)

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: Activités clés

Services bancaires commerciaux et personnels

Au quatrième trimestre 2023, Business First Bancshares, Inc. a déclaré un actif total de 4,7 milliards de dollars et des dépôts totaux de 4,0 milliards de dollars. La banque exploite 51 succursales à travers la Louisiane et le Texas.

Catégorie de service bancaire	Volume total (2023)
Prêts commerciaux	2,3 milliards de dollars
Prêts personnels	1,1 milliard de dollars
Comptes de chèques d'entreprise	28 500 comptes
Comptes de chèques personnels	45 700 comptes

Origination du prêt et gestion du portefeuille

En 2023, la banque a créé 750 millions de dollars de nouveaux prêts avec une marge d'intérêt nette de 3,85%.

• Diversification du portefeuille de prêts: 62% commercial, 28% résidentiel, 10% de consommateur
• Ratio de prêts non performants: 0,45%
• Taille moyenne du prêt: 325 000 $

Développement de la plate-forme bancaire numérique

Les transactions bancaires numériques ont augmenté de 35% en 2023, avec 78% des clients utilisant des plateformes de banque mobile.

Métriques de plate-forme numérique	2023 données
Utilisateurs de la banque mobile	89,300
Volume de transaction en ligne	4,2 millions de transactions
Investissement bancaire numérique	5,2 millions de dollars

Gestion des risques et conformité

Le budget de conformité pour 2023 était de 7,3 millions de dollars, ce qui représente 2,1% du total des dépenses opérationnelles.

• Personnel de conformité réglementaire: 42 employés
• Heures de formation de la conformité: 3,600
• Résultats de l'audit réglementaire: 3 observations mineures

Stratégies de fusion et d'acquisition

En 2023, Business First Bancshares a achevé l'acquisition de la banque Midsouth, basée à Louisianna, pour 170 millions de dollars, élargissant sa présence sur le marché.

Activité de fusions et acquisitions	Détails
Acquisitions totales (2023)	1
Valeur d'acquisition	170 millions de dollars
Nouvelles branches ajoutées	12
Nouveaux comptes clients	35,600

Business First Bancshares, Inc. (BFST) - Modèle commercial: Ressources clés

Forte infrastructure bancaire régionale

Depuis le quatrième trimestre 2023, Business First Bancshares exploite 51 succursales à travers la Louisiane et le Texas. Le total des actifs déclarés à 5,2 milliards de dollars avec un réseau régional couvrant des zones métropolitaines clés.

Métrique d'infrastructure	Données quantitatives
Total des succursales	51
États d'opération	Louisiane, Texas
Actif total	5,2 milliards de dollars

Équipe de leadership expérimentée

La composition du leadership comprend:

• PDG: Jude Melville (plus de 25 ans d'expérience bancaire)
• CFO: Gregory Fayad (15 ans et plus de leadership financier)
• Tiration exécutive moyenne: 12,5 ans dans le secteur bancaire

Technologie des banques numériques avancées

Investissements infrastructures technologiques:

• Budget de la plate-forme bancaire numérique: 3,7 millions de dollars en 2023
• Utilisateurs de la banque mobile: 87 000 comptes actifs
• Volume de transactions en ligne: 2,4 millions de transactions mensuelles

Portefeuille de produits financiers diversifiés

Catégorie de produits	Valeur totale du portefeuille
Prêts commerciaux	2,1 milliards de dollars
Prêts à la consommation	1,3 milliard de dollars
Prêts hypothécaires	780 millions de dollars

Connaissances et relations du marché local

Métriques de pénétration du marché:

• Base de clientèle commerciale locale: 4 200 relations commerciales
• Part de marché de la banque communautaire en Louisiane: 6,3%
• Durée moyenne des relations avec le client: 8,7 ans

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les entreprises et les particuliers

Depuis le quatrième trimestre 2023, Business First Bancshares, Inc. propose une gamme de solutions bancaires personnalisées avec un actif total de 5,2 milliards de dollars et des prêts totaux de 3,9 milliards de dollars.

Catégorie de produits	Volume total	Pénétration du marché
Prêts commerciaux	2,4 milliards de dollars	62% du portefeuille de prêts
Banque personnelle	1,5 milliard de dollars	38% du portefeuille de prêts

Lignes de prêt et taux de dépôt compétitifs

BFST maintient des tarifs compétitifs dans ses produits bancaires:

• Taux d'intérêt moyen des prêts commerciaux: 5,75%
• Taux d'intérêt du prêt personnel: 6,25%
• Compte d'épargne apy: 3,15%
• Taux d'intérêt du compte chèque: 1,85%

Expérience bancaire numérique complète

Métriques bancaires numériques pour BFST à partir de 2023:

Plate-forme numérique	Utilisateurs actifs	Volume de transaction
Banque mobile	127 500 utilisateurs	3,2 millions de transactions mensuelles
Banque en ligne	95 300 utilisateurs	2,7 millions de transactions mensuelles

Prise de décision locale et concentration communautaire

BFST fonctionne avec une forte présence régionale:

• Branches totales: 58
• États servis: Louisiane, Mississippi
• Investissements communautaires en 2023: 12,3 millions de dollars

Services de conseil financier sur mesure

Répartition des services de conseil financier:

Type de service	Total des clients	Actifs moyens sous gestion
Avis commercial	1 850 clients	78,5 millions de dollars
Gestion de la richesse personnelle	3 200 clients	42,3 millions de dollars

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: relations clients

Approche bancaire basée sur les relations

Au quatrième trimestre 2023, Business First Bancshares maintient 75 emplacements bancaires à travers la Louisiane et le Texas. La banque dessert environ 98 000 clients actifs en mettant l'accent sur les interactions financières personnalisées.

Segment de clientèle	Nombre de clients	Valeur moyenne du compte
Banque personnelle	62,500	$48,375
Banque d'affaires	35,500	$215,600

Gestion des comptes personnels

BFST fournit des gestionnaires de relations dédiés aux clients ayant des soldes de compte dépassant 250 000 $.

• Banque du toucher personnel pour les individus à haute nette
• Réunions de révision financière trimestrielles
• Services de planification financière personnalisés

Canaux de support client numérique

Plates-formes bancaires numériques à partir de 2024:

Canal	Utilisateurs actifs	Transactions mensuelles
Application bancaire mobile	48,750	1,2 million
Portail bancaire en ligne	52,300	950,000

Programmes d'engagement communautaire

BFST a investi 1,3 million de dollars dans des initiatives locales de développement communautaire en 2023.

• Programmes de soutien aux petites entreprises
• Concessions de développement économique local
• Ateliers de littératie financière

Consultation financière personnalisée

Répartition des services de consultation spécialisés:

Type de consultation	Nombre de consultations	Durée moyenne
Gestion de la richesse	3,250	90 minutes
Stratégie commerciale	2,100	120 minutes

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: canaux

Plateforme bancaire en ligne

Business First Bancshares propose une plate-forme bancaire en ligne complète avec les caractéristiques clés suivantes:

Total des utilisateurs bancaires en ligne actifs	78 642 au Q4 2023
Volume de transaction en ligne	342 millions de dollars par trimestre
Cryptage de sécurité de la plate-forme numérique	Cryptage SSL 256 bits

Application bancaire mobile

Les capacités des banques mobiles comprennent:

• Dépôt de chèques mobiles
• Surveillance du compte en temps réel
• Services de paiement de factures
• Transferts de fonds

Téléchargements d'applications mobiles	52 341 téléchargements totaux
Utilisateurs mobiles actifs mensuels	37 215 utilisateurs

Réseau de succursale physique

Distribution des succursales entre les régions:

Branches physiques totales	59 emplacements
États de service primaire	Louisiane, Mississippi
Transactions de succursales quotidiennes moyennes	1 247 transactions

Services ATM

Détails du réseau ATM:

Emplacements totaux ATM	127 ATM
Transactions ATM mensuelles	98 543 transactions
Réseau ATM gratuit	Participant du réseau AllPoint

Centres d'appels de service client

Heures de service à la clientèle	Disponibilité 24/7
Temps de réponse d'appel moyen	2,7 minutes
Interactions annuelles de service à la clientèle	287 654 interactions totales

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, Business First Bancshares dessert environ 3 750 clients commerciaux de petite à moyenne taille de la Louisiane et du Texas. Portfolio total de prêts commerciaux pour ce segment: 672 millions de dollars.

Catégorie de taille d'entreprise	Nombre de clients	Montant moyen du prêt
Micro-entreprises (0-9 employés)	1,850	$185,000
Petites entreprises (10-49 employés)	1,450	$425,000
Entreprises moyennes (50-250 employés)	450	$875,000

Entreprises commerciales locales

Le segment des entreprises commerciales locales représente 42% des revenus bancaires commerciaux totaux de BFST, avec 285 millions de dollars de prêts immobiliers commerciaux.

• Secteurs industriels desservis: vente au détail, construction, services professionnels
• Prêt immobilier commercial moyen: 1,2 million de dollars
• Clients commerciaux totaux: 2 100

Clients bancaires de détail individuels

BFST dessert 87 500 clients de la banque de détail individuels en décembre 2023. Dépôts de détail totaux: 1,45 milliard de dollars.

Groupe d'âge du client	Nombre de clients	Solde moyen du compte
18-34 ans	22,500	$12,750
35 à 54 ans	38,000	$45,600
Plus de 55 ans	27,000	$82,300

Fournisseurs de services professionnels

Le segment des fournisseurs de services professionnels comprend 1 250 clients avec un volume de prêt total de 215 millions de dollars.

• Segments professionnels clés:
  • Professionnels de la santé
  • Juridiques
  • Compagnies comptables
  • Consulter les entreprises
• Prêt commercial professionnel moyen: 172 000 $

Entreprises agricoles régionales

Le segment des entreprises agricoles représente 340 millions de dollars de prêts agricoles totaux en 2023.

Sous-secteur agricole	Nombre de clients	Volume total de prêt
Agriculture des cultures	350	185 millions de dollars
Bétail	220	95 millions de dollars
Services agricoles	180	60 millions de dollars

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: Structure des coûts

Investissements infrastructures technologiques

Au quatrième trimestre 2023, Business First Bancshares, Inc. a investi 8,3 millions de dollars dans l'infrastructure technologique. La répartition des dépenses technologiques comprend:

Catégorie de technologie	Coût annuel
Systèmes bancaires de base	3,6 millions de dollars
Infrastructure de cybersécurité	2,1 millions de dollars
Plateformes bancaires numériques	1,8 million de dollars
Services de cloud computing	0,8 million de dollars

Dépenses de fonctionnement de la succursale

Les coûts d'exploitation de la succursale pour 2023 ont totalisé 15,2 millions de dollars, la distribution suivante:

• Loyer et occupation: 6,7 millions de dollars
• Services publics et maintenance: 3,4 millions de dollars
• Équipement et fournitures de succursale: 2,1 millions de dollars
• Sécurité des succursales: 1,8 million de dollars
• Autres coûts opérationnels: 1,2 million de dollars

Compensation et formation des employés

Les dépenses totales liées aux employés pour 2023 étaient de 42,6 millions de dollars:

Catégorie de dépenses	Montant
Salaires de base	34,5 millions de dollars
Avantages sociaux	5,7 millions de dollars
Formation professionnelle	1,4 million de dollars
Frais de recrutement	1,0 million de dollars

Coûts de conformité réglementaire

Les dépenses de conformité réglementaire pour 2023 s'élevaient à 7,5 millions de dollars:

• Personnel juridique et de conformité: 3,2 millions de dollars
• Audit et gestion des risques: 2,6 millions de dollars
• Logiciel et outils de conformité: 1,2 million de dollars
• Services de conseil externe: 0,5 million de dollars

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 étaient de 5,4 millions de dollars:

Canal de marketing	Dépenses
Marketing numérique	2,1 millions de dollars
Publicité médiatique traditionnelle	1,5 million de dollars
Parrainages communautaires	0,8 million de dollars
Programmes d'acquisition de clients	1,0 million de dollars

Business First Bancshares, Inc. (BFST) - Modèle d'entreprise: Strots de revenus

Intérêt des prêts

Au troisième trimestre 2023, Business First Bancshares a déclaré un revenu total d'intérêts de 108,4 millions de dollars. La répartition des intérêts du prêt comprend:

Catégorie de prêt	Revenu des intérêts ($ m)
Prêts commerciaux	45.2
Prêts immobiliers	38.7
Prêts à la consommation	24.5

Frais de service bancaire

Les revenus des frais de service pour 2022 ont totalisé 32,6 millions de dollars, avec la distribution suivante:

• Frais de maintenance du compte: 12,3 millions de dollars
• Frais de transaction: 9,8 millions de dollars
• Frais de découvert: 6,5 millions de dollars
• Autres services bancaires: 4 millions de dollars

Commissions de produits d'investissement

Les revenus liés aux investissements en 2022 ont atteint 18,5 millions de dollars, comprenant:

Produit d'investissement	Revenus de commission ($ m)
Ventes de fonds communs de placement	7.2
Services de courtage	6.3
Planification de la retraite	5.0

Revenus des transactions bancaires numériques

Revenus de transaction numérique pour 2022: 8,7 millions de dollars

• Transactions bancaires mobiles: 4,3 millions de dollars
• Traitement des paiements en ligne: 2,9 millions de dollars
• Frais de transfert numérique: 1,5 million de dollars

Frais de service de gestion de patrimoine

Le segment de gestion de patrimoine a généré 15,2 millions de dollars en 2022:

Catégorie de service	Revenus ($ m)
Frais de gestion des actifs	8.6
Services de conseil financier	4.7
Services de confiance	1.9

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Value Propositions

You're looking at the core value Business First Bancshares, Inc. delivers to its customers and stakeholders as of late 2025. It's built on a foundation of deep regional knowledge and solid financial footing.

Relationship-focused commercial and personal banking services form the bedrock of the offering. Business First Bancshares, through b1BANK, provides essential banking products across its footprint. This includes personal checking, personal savings, and long-term savings options for individuals, alongside commercial checking, commercial savings, and commercial lending for businesses. You see this commitment to local business through their focus on markets across Louisiana and Texas.

The value proposition extends to comprehensive treasury and wealth management solutions. Beyond standard deposit and lending services, the firm offers Treasury Management for commercial clients. Furthermore, its affiliate, Smith Shellnut Wilson, LLC (SSW), manages substantial assets, reporting $5.4 billion in assets under management as of June 30, 2025 (this figure excludes $0.9 billion of b1BANK assets managed by SSW). This signals a capacity to handle more complex financial needs.

A key differentiator is the strong capital position, which translates directly into stability for clients. As of the third quarter of 2025, the tangible book value per common share stood at $22.63. This metric, which strips out goodwill and other intangibles, shows the real, hard-asset value backing each share. The firm's balance sheet strength is further evidenced by a Common Equity to Total Assets ratio of 10.14% as of September 30, 2025.

Here's a quick look at some of the key financial metrics underpinning that stability as of mid-to-late 2025:

Metric	Value (Q3 2025)	Context/Date
Tangible Book Value per Common Share	$22.63	As of September 30, 2025
Book Value per Common Share	$27.23	As of September 30, 2025
Common Equity to Total Assets	10.14%	As of September 30, 2025
Net Interest Margin (NIM)	3.68%	For the quarter ended September 30, 2025
Total Assets	$7.9 billion	As of June 30, 2025

The regional expertise in Louisiana and Texas markets is central to their value proposition. Business First Bancshares operates Banking Centers and Loan Production Offices specifically in markets across these two states. This local presence allows for a deeper understanding of regional economic dynamics, which is critical for effective commercial lending and relationship banking. The bank reported net interest income of $69.3 million for the third quarter of 2025, showing effective deployment of local capital.

Finally, the internal culture is marketed as a value proposition to clients through external recognition. Business First Bancshares is a recognized multiyear American Banker "Best Banks to Work For" honoree. This suggests a stable, engaged workforce, which often correlates with better customer service and operational consistency. For instance, the bank reported net income available to common shareholders of $21.5 million in Q3 2025, demonstrating consistent earnings growth.

The value proposition can be summarized by what they offer to different stakeholders:

• For commercial clients: Local expertise and Treasury Management services.
• For personal clients: Full suite of deposit and lending products.
• For investors: Strong capital metrics like $22.63 tangible book value per share.
• For employees: A recognized positive workplace culture.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Customer Relationships

Business First Bancshares, Inc. focuses its customer relationships on a dual approach, blending high-touch personal service for its core commercial base with scalable digital access for broader transactional needs.

Dedicated relationship managers for commercial clients

The model emphasizes direct, personal contact for commercial clients, a strategy that typically supports higher wallet share and stickiness. For a Business Banking Relationship Manager role in 2025, the average total compensation for an early career professional (1-4 years experience) is reported at $77,715, based on 29 salaries.

High-touch, personalized service model for long-term client retention

Client retention in the financial services sector is strongly influenced by personalized service; across high-performing industries, retention levers correlated with over 80% annual retention included customer segmentation combined with highly personalized offerings and proactive, personal delivery of services. In the broader financial services industry, 73 percent of customers report that personalized experiences significantly increase loyalty.

Self-service digital banking platforms (online and mobile)

The use of self-service channels is a baseline expectation for 2025. A significant majority of consumers, specifically 77 percent, prefer to manage their bank accounts through a mobile app or a computer. Investment in digital experiences remains a key priority, with 52 percent of institutions focusing efforts there in 2025.

Advisory services through the SSW wealth management affiliate

Advisory services are delivered through the Smith Shellnut Wilson, LLC (SSW) affiliate. As of September 30, 2025, Business First Bancshares, Inc. reported $5.7 billion in assets under management through SSW, which excludes $0.9 billion of b1BANK assets managed by SSW.

The following table summarizes key financial and service metrics relevant to the Customer Relationships block as of late 2025 reporting periods:

Metric Category	Detail	Value/Amount	Date/Period
Total Assets (b1BANK)	Total Assets	$8.0 billion	September 30, 2025
Wealth Management (SSW)	Assets Under Management (AUM) through SSW (excluding b1BANK assets)	$5.7 billion	September 30, 2025
Wealth Management (SSW)	b1BANK Assets Managed by SSW (Excluded from AUM)	$0.9 billion	September 30, 2025
Digital Preference	Consumers preferring mobile app or computer for account management	77 percent	2025
Digital Investment Priority	Institutions prioritizing improving digital experiences	52 percent	2025
Commercial RM Compensation	Average Total Compensation for Early Career Business Banking Relationship Manager	$77,715	2025
Commercial RM Compensation	Number of Salaries Used for Early Career Average	29	2025
Q3 2025 Performance	Net Income available to common shareholders	$21.5 million	Quarter ended Sept. 30, 2025

The company declared a common dividend of $0.15 per share for the third quarter of 2025, paid on November 30, 2025.

The focus on personal service is supported by the fact that the company was a multiyear recipient of American Banker Magazine's "Best Banks to Work For" award.

The firm's Q3 2025 results showed that tangible book value per common share increased to $22.63 as of September 30, 2025.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Channels

You're looking at how Business First Bancshares, Inc. (BFST), through its subsidiary b1BANK, gets its products and services to its customers as of late 2025. The channel strategy relies on a mix of physical presence and digital tools, all supporting a core focus on commercial relationships.

Physical Banking Centers and branch network

Business First Bancshares, Inc. maintains a physical footprint through its Banking Centers across its operating markets. As of September 30, 2025, b1BANK operates Banking Centers in markets across Louisiana and Texas. This physical network supports both personal and commercial banking product delivery. The scale of the operation these centers support is significant, with total assets reported at $8.0 billion as of that date. Furthermore, the planned acquisition of Progressive Bancorp, Inc., expected to close in Q1 2026, is set to increase the combined entity's total assets to approximately $8.5 billion, cementing the importance of the physical network in the expanded footprint.

Loan Production Offices (LPOs) for geographic expansion

Loan Production Offices (LPOs) serve as key points for geographic expansion and relationship building, particularly for lending activities, without taking deposits. Business First Bancshares, Inc. utilizes LPOs alongside its full-service Banking Centers in Louisiana and Texas markets. These offices are crucial for driving loan growth, which is a primary business activity. The pro-forma loan portfolio, following the announced acquisition, is expected to grow to over $6.6 billion, suggesting LPOs play a vital role in originating that volume across the expanded territory.

Digital channels: Online and mobile banking applications

The bank actively deploys digital channels to serve its customer base efficiently. These include both Online Banking and Mobile Banking applications. These digital interfaces help deliver services like deposit account management and likely support treasury management functions for commercial clients. While the exact number of active digital users isn't public in the latest reports, the company's focus on operational execution, which includes technology integration like the successful conversion of former Oakwood Bank systems, suggests ongoing investment in these self-service channels. The bank also offers e-statements as part of its digital suite.

Direct sales force for commercial lending and treasury management

The direct sales force is central to Business First Bancshares, Inc.'s community-focused model, especially for higher-value commercial services. The primary business activities heavily lean on this relationship-based approach, focusing on Commercial Lending and Treasury Management services. Treasury and cash management services offered include lock-box, receivables factoring, ACH, and correspondent banking. This direct engagement is how the bank delivers its specialized commercial products, which are a core part of its revenue generation, alongside standard commercial checking and savings products. The success of this channel is reflected in the overall financial scale the company manages.

Here's a quick look at the financial scale these channels support as of late 2025:

Metric	Value (As of Sept 30, 2025)	Pro-Forma Value (Post-Acquisition Estimate)
Total Assets	$8.0 billion	Approx. $8.5 billion
Total Loans Portfolio	Not specified	Over $6.6 billion
Quarterly Net Income (Q3 2025)	$21.5 million	Not applicable

The bank also provides other services that flow through these channels, which you should keep in mind:

• Debit and credit cards
• Merchant services
• Employee and payroll benefits solutions
• Loan and deposit sweep accounts

If onboarding new commercial clients takes longer than expected due to complex documentation requirements in the physical centers, relationship manager bandwidth will get stretched thin.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Customer Segments

Business First Bancshares, Inc., through its subsidiary b1BANK, focuses its business across distinct customer groups, primarily serving commercial interests in Louisiana and Texas.

The overall scale of the bank, which underpins its ability to serve these segments, stood at $8.0 billion in total assets as of September 30, 2025.

The loan portfolio composition shows active management across commercial and real estate sectors:

• Commercial loans decreased by $40.2 million compared to the linked quarter (Q2 2025).
• Commercial Real Estate (CRE) portfolio decreased by $71.1 million compared to the linked quarter.
• Construction and residential loan portfolios increased by $38.6 million and $47.6 million, respectively, compared to the linked quarter.
• Texas-based loans accounted for approximately 40% of the total loan portfolio based on unpaid principal balance as of September 30, 2025.

The deposit base, which reflects the retail and commercial funding side, grew during the third quarter of 2025:

• Total deposits increased by $87.2 million for the quarter ended September 30, 2025.
• Period-end interest bearing deposits increased by $131.4 million, representing a 2.62% rise.
• Period-end noninterest bearing deposits decreased by $44.2 million, a 3.13% reduction.

The segment serving affluent individuals and high-net-worth clients is supported by the wealth management affiliate:

• Assets under management (AUM) through Smith Shellnut Wilson, LLC (SSW) totaled $5.7 billion as of September 30, 2025, excluding $0.9 billion of b1BANK assets managed by SSW.

Here is a snapshot of key financial figures relevant to the scale of Business First Bancshares, Inc.'s operations as of late 2025:

Metric	Amount as of September 30, 2025
Total Assets	$8.0 billion
Assets Under Management (SSW Affiliate)	$5.7 billion (excluding $0.9 billion b1BANK assets)
Loans Held for Investment (Decrease vs. Q2 2025)	$26.6 million
Quarterly Deposit Increase (Q3 2025)	$87.2 million
Tangible Book Value per Common Share	$22.63
Common Dividend Declared (Q3 2025)	$0.15 per share

Retail customers utilize a range of deposit products including checking, demand, money market, time, and savings accounts, alongside personal lending services. The bank also provides commercial checking, savings, and treasury management services to its business clients.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Cost Structure

When you look at the cost structure for Business First Bancshares, Inc. (BFST), you're looking at the necessary expenses to run a large, growing regional bank, especially one that has recently integrated a significant acquisition like Oakwood. The primary drivers are interest paid on funding and the cost of your large team.

Interest Expense on Deposits and Borrowings is a major component. You saw a deliberate move to optimize funding costs in Q3 2025, evidenced by the fact that FHLB borrowings decreased $125.5 million from the prior quarter. This reduction in Federal Home Loan Bank advances helps manage the overall cost of funds, which for the quarter ended September 30, 2025, increased 3 basis points from the linked quarter to 2.81%, inclusive of noninterest-bearing deposits.

The expense of maintaining your regional footprint and talent is substantial. Personnel expenses, covering salaries and benefits for your large regional team across Louisiana and Texas, are a core operating cost. For Q3 2025, the GAAP noninterest expense included a $2.0 million employee retention tax benefit that flowed through payroll taxes and employee salaries. You have to manage that human capital cost carefully; it's the engine of your service delivery.

Overall, the core operating expenses are relatively well-managed against revenue, but one-time integration costs pop up. For the third quarter of 2025, core noninterest expense was $49.3 million, which was down slightly compared to the second quarter of 2025. This is the number you want to watch for efficiency, as it excludes the lumpy, non-recurring items.

Integration activities, like the successful conversion of former Oakwood Bank systems, introduce specific technology costs. In Q3 2025, the GAAP noninterest expense included $439,000 in conversion-related expense. These system conversion costs are a necessary evil to realize the long-term efficiency gains from M&A, so you need to track the expected cost saves against these upfront technology investments.

Finally, you have the fixed costs associated with your physical presence. Occupancy and equipment costs for the branch network-including the newly added centers from the Oakwood acquisition-represent a steady drain on the cost structure. These costs support the delivery of your commercial and personal banking products across your markets in Louisiana and Texas.

Here's a quick look at some of the key cost and related expense figures from the Q3 2025 period:

Cost Component Category	Specific Metric/Amount	Period/Context
Core Noninterest Expense	$49.3 million	Q3 2025
FHLB Borrowings Reduction	$125.5 million decrease	Q3 2025 vs. Linked Quarter
Conversion-Related Expense (GAAP)	$439,000	Q3 2025
Employee Retention Tax Benefit (Impact on Salaries/Payroll Taxes)	$2.0 million	Q3 2025
Cost of Total Funds (Overall)	2.81%	For the month ended September 30, 2025

You're managing a cost base that reflects both organic growth and recent inorganic expansion. The key action item here is monitoring the realization of the expected Oakwood cost saves to ensure the $49.3 million core expense base trends favorably against future revenue growth.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Revenue Streams

You're looking at the core ways Business First Bancshares, Inc. brings in money, which is pretty standard for a bank but with some specific flavor from their recent acquisitions and growth strategy. Honestly, the biggest driver is still the spread between what they earn on assets and what they pay for liabilities.

The primary engine for Business First Bancshares, Inc. revenue is Net Interest Income (NII), which comes from the difference between interest earned on their loan portfolio and securities, and the interest paid on deposits and borrowings. For the quarter ended September 30, 2025, the reported NII was $69.3 million. This was an increase from the linked quarter's $67.0 million.

The quality of that interest income is tied to loan yields. For the quarter ended September 30, 2025, the overall loan yields were 7.01%, up slightly from 6.96% in the linked quarter. While you asked about new loan yields averaging 7.46%, the reported overall loan yield for the period was 7.01%. The Net Interest Margin (NIM) held steady at 3.68% for Q3 2025.

Beyond the core interest income, Business First Bancshares, Inc. generates revenue through various noninterest sources. These fees are crucial for diversification, especially in fluctuating rate environments. Here's a breakdown of the key components and associated data points we have:

Revenue Stream Category	Specific Data Point Found	Period/Date
Net Interest Income (NII)	$69.3 million	Q3 2025
Overall Loan Yield	7.01%	Q3 2025
Net Interest Margin (NIM)	3.68%	Q3 2025
Wealth Management AUM (via SSW affiliate)	$5.4 billion	As of June 30, 2025

The wealth management and trust fees are generated through their affiliate, Smith Shellnut Wilson, LLC (SSW). As of June 30, 2025, Business First Bancshares, Inc. had $5.4 billion in assets under management through SSW. This AUM figure directly supports the fee-based revenue stream, even if the exact fee dollar amount for Q3 2025 isn't explicitly broken out in the summary data.

Fees related to loan activity and other services contribute to the noninterest income line. Business First Bancshares, Inc. earns revenue from loan origination and servicing fees, though the specific dollar amount for Q3 2025 isn't detailed in the primary summaries. Similarly, gains on the sale of SBA loans and other assets are part of the noninterest income mix, providing lumpy but potentially significant boosts to earnings.

To give you a clearer picture of the noninterest income components that feed into the overall revenue picture, consider the types of activities that generate these fees:

• Noninterest income from service charges and fees on deposit accounts.
• Wealth management and trust fees from the SSW affiliate.
• Loan origination and servicing fees.
• Gains on sale of SBA loans and other assets.

The focus on operational execution, like the successful conversion of former Oakwood Bank systems, is meant to improve efficiency across all these revenue-generating activities. The board also declared a common dividend of $0.15 per share for the quarter, payable November 30, 2025.

Finance: draft 13-week cash view by Friday.