Business First Bancshares, Inc. (BFST): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von Business First Bancshares, Inc. (BFST), einem dynamischen regionalen Bankenunternehmen, das traditionelle Finanzdienstleistungen durch innovative Ansätze transformiert. Durch die meisterhafte Kombination lokaler Community-Einblicke mit modernsten digitalen Technologien hat BFST ein einzigartiges Geschäftsmodell geschaffen, das regionale Unternehmen, Einzelkunden und anspruchsvolle Finanzlösungen in Louisiana und Mississippi nahtlos miteinander verbindet. Dieses umfassende Business Model Canvas zeigt, wie die Bank komplexe Marktdynamiken strategisch steuert und personalisierte Bankerlebnisse bietet, die weit über herkömmliche Finanztransaktionen hinausgehen.

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Wichtige Partnerschaften

Regionale Banken- und Finanzdienstleistungsnetzwerke

Business First Bancshares, Inc. unterhält strategische Partnerschaften mit regionalen Finanznetzwerken in Louisiana und Mississippi und verfügt im vierten Quartal 2023 über insgesamt 38 Bankstandorte.

Partnerschaftstyp	Anzahl der Partnerschaften	Geografische Abdeckung
Regionale Bankennetzwerke	12	Louisiana, Mississippi
Kooperationen im Finanzdienstleistungsbereich	7	Südosten der Vereinigten Staaten

Lokale Wirtschaftsverbände

BFST arbeitet in seinen operativen Regionen aktiv mit lokalen Wirtschaftsverbänden zusammen.

• Partnerschaften mit der Handelskammer von Louisiana: 18
• Zugehörigkeiten zum Mississippi Business Network: 12
• Kooperationen mit Small Business Development Center: 6

Technologieanbieter für digitale Banking-Plattformen

Technologiepartnerschaften zur Unterstützung der digitalen Banking-Infrastruktur.

Technologiepartner	Service bereitgestellt	Vertragswert
Jack Henry & Mitarbeiter	Kernbankensoftware	2,4 Millionen US-Dollar jährlich
Fiserv	Digitale Banking-Lösungen	1,8 Millionen US-Dollar pro Jahr

Versicherungs- und Investmentdienstleister

BFST unterhält Partnerschaften mit Versicherungs- und Investmentfirmen, um das Serviceangebot zu erweitern.

• Eigentum & Unfallversicherungspartner: 5
• Lebensversicherungskooperationen: 3
• Anlageberatungsnetzwerk: 7

Netzwerkpartner für Hypotheken und Kredite

Strategische Partnerschaften zur Unterstützung von Hypotheken- und Kreditgeschäften.

Partnertyp	Anzahl der Partner	Gesamtkreditvolumen
Netzwerke für Hypothekendarlehen	9	412 Millionen US-Dollar (2023)
Kommerzielle Kreditpartnerschaften	6	287 Millionen US-Dollar (2023)

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete Business First Bancshares, Inc. ein Gesamtvermögen von 4,7 Milliarden US-Dollar und Gesamteinlagen von 4,0 Milliarden US-Dollar. Die Bank betreibt 51 Filialen in Louisiana und Texas.

Kategorie Bankdienstleistungen	Gesamtvolumen (2023)
Gewerbliche Kredite	2,3 Milliarden US-Dollar
Privatkredite	1,1 Milliarden US-Dollar
Geschäftsgirokonten	28.500 Konten
Persönliche Girokonten	45.700 Konten

Kreditvergabe und Portfoliomanagement

Im Jahr 2023 nahm die Bank neue Kredite in Höhe von 750 Millionen US-Dollar mit einer Nettozinsmarge von 3,85 % auf.

• Diversifizierung des Kreditportfolios: 62 % Gewerbe, 28 % Wohnen, 10 % Verbraucher
• Quote notleidender Kredite: 0,45 %
• Durchschnittliche Kredithöhe: 325.000 $

Entwicklung einer digitalen Banking-Plattform

Digitale Banktransaktionen stiegen im Jahr 2023 um 35 %, wobei 78 % der Kunden mobile Banking-Plattformen nutzten.

Kennzahlen für digitale Plattformen	Daten für 2023
Mobile-Banking-Benutzer	89,300
Online-Transaktionsvolumen	4,2 Millionen Transaktionen
Investitionen in digitales Banking	5,2 Millionen US-Dollar

Risikomanagement und Compliance

Das Compliance-Budget für 2023 betrug 7,3 Millionen US-Dollar, was 2,1 % der gesamten Betriebskosten entspricht.

• Mitarbeiter zur Einhaltung gesetzlicher Vorschriften: 42 Mitarbeiter
• Compliance-Schulungsstunden: 3.600
• Ergebnisse der Regulierungsprüfung: 3 kleinere Beobachtungen

Fusions- und Übernahmestrategien

Im Jahr 2023 schloss Business First Bancshares die Übernahme der in Louisiana ansässigen MidSouth Bank für 170 Millionen US-Dollar ab und baute damit seine Marktpräsenz aus.

M&A-Aktivität	Details
Gesamtakquisitionen (2023)	1
Anschaffungswert	170 Millionen Dollar
Neue Zweige hinzugefügt	12
Neue Kundenkonten	35,600

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankeninfrastruktur

Im vierten Quartal 2023 betreibt Business First Bancshares 51 Filialen in Louisiana und Texas. Die Gesamtaktiva belaufen sich auf 5,2 Milliarden US-Dollar mit einem regionalen Netzwerk, das sich über wichtige Ballungsräume erstreckt.

Infrastrukturmetrik	Quantitative Daten
Gesamtzahl der Filialstandorte	51
Betriebszustände	Louisiana, Texas
Gesamtvermögen	5,2 Milliarden US-Dollar

Erfahrenes Führungsteam

Die Zusammensetzung der Führung umfasst:

• CEO: Jude Melville (über 25 Jahre Bankerfahrung)
• CFO: Gregory Fayad (15+ Jahre Finanzführung)
• Durchschnittliche Führungszugehörigkeit: 12,5 Jahre im Bankensektor

Fortschrittliche digitale Banking-Technologie

Investitionen in die Technologieinfrastruktur:

• Budget für die digitale Banking-Plattform: 3,7 Millionen US-Dollar im Jahr 2023
• Mobile-Banking-Nutzer: 87.000 aktive Konten
• Online-Transaktionsvolumen: 2,4 Millionen monatliche Transaktionen

Vielfältiges Finanzproduktportfolio

Produktkategorie	Gesamtwert des Portfolios
Gewerbliche Kredite	2,1 Milliarden US-Dollar
Verbraucherkredite	1,3 Milliarden US-Dollar
Hypothekendarlehen	780 Millionen Dollar

Lokale Marktkenntnisse und Beziehungen

Kennzahlen zur Marktdurchdringung:

• Lokaler Geschäftskundenstamm: 4.200 Geschäftsbeziehungen
• Marktanteil der Gemeinschaftsbanken in Louisiana: 6,3 %
• Durchschnittliche Kundenbeziehungsdauer: 8,7 Jahre

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für Unternehmen und Privatpersonen

Ab dem vierten Quartal 2023 bietet Business First Bancshares, Inc. eine Reihe personalisierter Banklösungen mit einem Gesamtvermögen von 5,2 Milliarden US-Dollar und einem Gesamtkreditvolumen von 3,9 Milliarden US-Dollar an.

Produktkategorie	Gesamtvolumen	Marktdurchdringung
Geschäftskredite	2,4 Milliarden US-Dollar	62 % des Kreditportfolios
Persönliches Banking	1,5 Milliarden US-Dollar	38 % des Kreditportfolios

Wettbewerbsfähige Kredit- und Einlagenzinsen

BFST bietet für alle seine Bankprodukte wettbewerbsfähige Zinssätze:

• Durchschnittlicher Zinssatz für Geschäftskredite: 5,75 %
• Zinssatz für Privatkredite: 6,25 %
• Sparkonto-APY: 3,15 %
• Zinssatz für Girokonto: 1,85 %

Umfassende Erfahrung im digitalen Banking

Digital-Banking-Kennzahlen für BFST ab 2023:

Digitale Plattform	Aktive Benutzer	Transaktionsvolumen
Mobiles Banking	127.500 Benutzer	3,2 Millionen monatliche Transaktionen
Online-Banking	95.300 Benutzer	2,7 Millionen monatliche Transaktionen

Lokale Entscheidungsfindung und Gemeinschaftsfokus

BFST ist mit einer starken regionalen Präsenz tätig:

• Gesamtzahl der Filialen: 58
• Belieferte Staaten: Louisiana, Mississippi
• Gemeinschaftsinvestitionen im Jahr 2023: 12,3 Millionen US-Dollar

Maßgeschneiderte Finanzberatungsdienste

Aufschlüsselung der Finanzberatungsleistungen:

Servicetyp	Gesamtzahl der Kunden	Durchschnittliches verwaltetes Vermögen
Unternehmensberatung	1.850 Kunden	78,5 Millionen US-Dollar
Persönliche Vermögensverwaltung	3.200 Kunden	42,3 Millionen US-Dollar

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Kundenbeziehungen

Beziehungsbasierter Banking-Ansatz

Im vierten Quartal 2023 unterhält Business First Bancshares 75 Bankstandorte in Louisiana und Texas. Die Bank betreut rund 98.000 aktive Kunden mit Schwerpunkt auf personalisierten Finanzinteraktionen.

Kundensegment	Anzahl der Kunden	Durchschnittlicher Kontowert
Persönliches Banking	62,500	$48,375
Geschäftsbanking	35,500	$215,600

Persönliche Kontoverwaltung

BFST stellt Kunden mit einem Kontostand von mehr als 250.000 US-Dollar dedizierte Kundenbetreuer zur Verfügung.

• Persönliches Banking für vermögende Privatpersonen
• Vierteljährliche Finanzbesprechungen
• Maßgeschneiderte Finanzplanungsdienste

Digitale Kundensupportkanäle

Digitale Banking-Plattformen ab 2024:

Kanal	Aktive Benutzer	Monatliche Transaktionen
Mobile-Banking-App	48,750	1,2 Millionen
Online-Banking-Portal	52,300	950,000

Community-Engagement-Programme

BFST investierte im Jahr 2023 1,3 Millionen US-Dollar in lokale Gemeindeentwicklungsinitiativen.

• Förderprogramme für Kleinunternehmen
• Zuschüsse zur lokalen Wirtschaftsentwicklung
• Workshops zur Finanzkompetenz

Maßgeschneiderte Finanzberatung

Aufschlüsselung der spezialisierten Beratungsdienste:

Beratungstyp	Anzahl der Konsultationen	Durchschnittliche Dauer
Vermögensverwaltung	3,250	90 Minuten
Geschäftsstrategie	2,100	120 Minuten

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Kanäle

Online-Banking-Plattform

Business First Bancshares bietet eine umfassende Online-Banking-Plattform mit den folgenden Hauptfunktionen:

Gesamtzahl der aktiven Online-Banking-Benutzer	78.642 ab Q4 2023
Online-Transaktionsvolumen	342 Millionen US-Dollar pro Quartal
Verschlüsselung der digitalen Plattformsicherheit	256-Bit-SSL-Verschlüsselung

Mobile-Banking-Anwendung

Zu den Mobile-Banking-Funktionen gehören:

• Mobile Scheckeinzahlung
• Kontoüberwachung in Echtzeit
• Rechnungszahlungsdienste
• Geldtransfers

Mobile App-Downloads	Insgesamt 52.341 Downloads
Monatlich aktive mobile Benutzer	37.215 Benutzer

Physisches Filialnetz

Filialverteilung nach Regionen:

Gesamtzahl der physischen Zweige	59 Standorte
Primäre Dienststaaten	Louisiana, Mississippi
Durchschnittliche tägliche Filialtransaktionen	1.247 Transaktionen

Geldautomatendienste

Details zum Geldautomatennetz:

Gesamtzahl der Geldautomatenstandorte	127 Geldautomaten
Monatliche Geldautomatentransaktionen	98.543 Transaktionen
Kostenloses Geldautomatennetz	Allpoint Network-Teilnehmer

Kundendienst-Callcenter

Kundendienstzeiten	Verfügbarkeit rund um die Uhr
Durchschnittliche Anrufantwortzeit	2,7 Minuten
Jährliche Kundendienstinteraktionen	Insgesamt 287.654 Interaktionen

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut Business First Bancshares rund 3.750 kleine und mittlere Geschäftskunden in Louisiana und Texas. Gesamtportfolio an gewerblichen Krediten für dieses Segment: 672 Millionen US-Dollar.

Unternehmensgrößenkategorie	Anzahl der Kunden	Durchschnittlicher Kreditbetrag
Kleinstunternehmen (0-9 Mitarbeiter)	1,850	$185,000
Kleine Unternehmen (10-49 Mitarbeiter)	1,450	$425,000
Mittelständische Unternehmen (50-250 Mitarbeiter)	450	$875,000

Lokale Handelsunternehmen

Das Segment der lokalen kommerziellen Unternehmen macht 42 % der gesamten kommerziellen Bankeinnahmen von BFST aus, mit 285 Millionen US-Dollar an gewerblichen Immobilienkrediten.

• Belieferte Branchen: Einzelhandel, Baugewerbe, professionelle Dienstleistungen
• Durchschnittlicher gewerblicher Immobilienkredit: 1,2 Millionen US-Dollar
• Gesamtzahl gewerblicher Kunden: 2.100

Privatkunden im Privatkundengeschäft

BFST betreut 87.500 private Privatkunden (Stand Dezember 2023). Privatkundeneinlagen insgesamt: 1,45 Milliarden US-Dollar.

Altersgruppe des Kunden	Anzahl der Kunden	Durchschnittlicher Kontostand
18-34 Jahre	22,500	$12,750
35-54 Jahre	38,000	$45,600
55+ Jahre	27,000	$82,300

Professionelle Dienstleister

Das Segment der professionellen Dienstleister umfasst 1.250 Kunden mit einem Gesamtkreditvolumen von 215 Millionen US-Dollar.

• Wichtigste Berufsfelder:
  • Fachkräfte im Gesundheitswesen
  • Rechtspraktiker
  • Wirtschaftsprüfungsgesellschaften
  • Beratungsunternehmen
• Durchschnittlicher Unternehmenskredit: 172.000 $

Regionale Agrarbetriebe

Das Agrargeschäftssegment repräsentiert ab 2023 340 Millionen US-Dollar an gesamten Agrarkrediten.

Teilsektor Landwirtschaft	Anzahl der Kunden	Gesamtkreditvolumen
Pflanzenbau	350	185 Millionen Dollar
Vieh	220	95 Millionen Dollar
Landwirtschaftliche Dienstleistungen	180	60 Millionen Dollar

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Kostenstruktur

Investitionen in die Technologieinfrastruktur

Im vierten Quartal 2023 investierte Business First Bancshares, Inc. 8,3 Millionen US-Dollar in die Technologieinfrastruktur. Die Aufschlüsselung der Technologiekosten umfasst:

Kategorie „Technologie“.	Jährliche Kosten
Kernbankensysteme	3,6 Millionen US-Dollar
Cybersicherheitsinfrastruktur	2,1 Millionen US-Dollar
Digitale Banking-Plattformen	1,8 Millionen US-Dollar
Cloud-Computing-Dienste	0,8 Millionen US-Dollar

Betriebskosten der Filiale

Die Betriebskosten der Zweigstelle beliefen sich im Jahr 2023 auf insgesamt 15,2 Millionen US-Dollar, mit folgender Verteilung:

• Miete und Belegung: 6,7 Millionen US-Dollar
• Versorgungs- und Wartungskosten: 3,4 Millionen US-Dollar
• Zweigstellenausrüstung und -zubehör: 2,1 Millionen US-Dollar
• Zweigstellensicherheit: 1,8 Millionen US-Dollar
• Sonstige Betriebskosten: 1,2 Millionen US-Dollar

Vergütung und Schulung der Mitarbeiter

Die gesamten mitarbeiterbezogenen Ausgaben für 2023 beliefen sich auf 42,6 Millionen US-Dollar:

Ausgabenkategorie	Betrag
Grundgehälter	34,5 Millionen US-Dollar
Leistungen an Arbeitnehmer	5,7 Millionen US-Dollar
Berufsausbildung	1,4 Millionen US-Dollar
Rekrutierungskosten	1,0 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2023 auf 7,5 Millionen US-Dollar:

• Personal für Recht und Compliance: 3,2 Millionen US-Dollar
• Audit und Risikomanagement: 2,6 Millionen US-Dollar
• Compliance-Software und -Tools: 1,2 Millionen US-Dollar
• Externe Beratungsdienste: 0,5 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf 5,4 Millionen US-Dollar:

Marketingkanal	Ausgaben
Digitales Marketing	2,1 Millionen US-Dollar
Traditionelle Medienwerbung	1,5 Millionen Dollar
Gemeinschaftspatenschaften	0,8 Millionen US-Dollar
Kundengewinnungsprogramme	1,0 Millionen US-Dollar

Business First Bancshares, Inc. (BFST) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Im dritten Quartal 2023 meldete Business First Bancshares einen Gesamtzinsertrag von 108,4 Millionen US-Dollar. Die Aufschlüsselung der Darlehenszinsen umfasst:

Kreditkategorie	Zinserträge (Mio. USD)
Gewerbliche Kredite	45.2
Immobilienkredite	38.7
Verbraucherkredite	24.5

Gebühren für Bankdienstleistungen

Die Einnahmen aus Servicegebühren beliefen sich im Jahr 2022 auf insgesamt 32,6 Millionen US-Dollar, mit folgender Verteilung:

• Kontoführungsgebühren: 12,3 Millionen US-Dollar
• Transaktionsgebühren: 9,8 Millionen US-Dollar
• Überziehungsgebühren: 6,5 Millionen US-Dollar
• Andere Bankdienstleistungen: 4 Millionen US-Dollar

Provisionen für Anlageprodukte

Die investitionsbezogenen Einnahmen erreichten im Jahr 2022 18,5 Millionen US-Dollar und setzten sich zusammen aus:

Anlageprodukt	Provisionseinnahmen (Mio. USD)
Verkauf von Investmentfonds	7.2
Maklerdienstleistungen	6.3
Ruhestandsplanung	5.0

Einnahmen aus digitalen Banktransaktionen

Einnahmen aus digitalen Transaktionen für 2022: 8,7 Millionen US-Dollar

• Mobile-Banking-Transaktionen: 4,3 Millionen US-Dollar
• Online-Zahlungsabwicklung: 2,9 Millionen US-Dollar
• Gebühren für digitale Überweisungen: 1,5 Millionen US-Dollar

Gebühren für die Vermögensverwaltung

Das Segment Vermögensverwaltung erwirtschaftete im Jahr 2022 15,2 Millionen US-Dollar:

Servicekategorie	Umsatz (Mio. USD)
Vermögensverwaltungsgebühren	8.6
Finanzberatungsdienste	4.7
Vertrauensdienste	1.9

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Value Propositions

You're looking at the core value Business First Bancshares, Inc. delivers to its customers and stakeholders as of late 2025. It's built on a foundation of deep regional knowledge and solid financial footing.

Relationship-focused commercial and personal banking services form the bedrock of the offering. Business First Bancshares, through b1BANK, provides essential banking products across its footprint. This includes personal checking, personal savings, and long-term savings options for individuals, alongside commercial checking, commercial savings, and commercial lending for businesses. You see this commitment to local business through their focus on markets across Louisiana and Texas.

The value proposition extends to comprehensive treasury and wealth management solutions. Beyond standard deposit and lending services, the firm offers Treasury Management for commercial clients. Furthermore, its affiliate, Smith Shellnut Wilson, LLC (SSW), manages substantial assets, reporting $5.4 billion in assets under management as of June 30, 2025 (this figure excludes $0.9 billion of b1BANK assets managed by SSW). This signals a capacity to handle more complex financial needs.

A key differentiator is the strong capital position, which translates directly into stability for clients. As of the third quarter of 2025, the tangible book value per common share stood at $22.63. This metric, which strips out goodwill and other intangibles, shows the real, hard-asset value backing each share. The firm's balance sheet strength is further evidenced by a Common Equity to Total Assets ratio of 10.14% as of September 30, 2025.

Here's a quick look at some of the key financial metrics underpinning that stability as of mid-to-late 2025:

Metric	Value (Q3 2025)	Context/Date
Tangible Book Value per Common Share	$22.63	As of September 30, 2025
Book Value per Common Share	$27.23	As of September 30, 2025
Common Equity to Total Assets	10.14%	As of September 30, 2025
Net Interest Margin (NIM)	3.68%	For the quarter ended September 30, 2025
Total Assets	$7.9 billion	As of June 30, 2025

The regional expertise in Louisiana and Texas markets is central to their value proposition. Business First Bancshares operates Banking Centers and Loan Production Offices specifically in markets across these two states. This local presence allows for a deeper understanding of regional economic dynamics, which is critical for effective commercial lending and relationship banking. The bank reported net interest income of $69.3 million for the third quarter of 2025, showing effective deployment of local capital.

Finally, the internal culture is marketed as a value proposition to clients through external recognition. Business First Bancshares is a recognized multiyear American Banker "Best Banks to Work For" honoree. This suggests a stable, engaged workforce, which often correlates with better customer service and operational consistency. For instance, the bank reported net income available to common shareholders of $21.5 million in Q3 2025, demonstrating consistent earnings growth.

The value proposition can be summarized by what they offer to different stakeholders:

• For commercial clients: Local expertise and Treasury Management services.
• For personal clients: Full suite of deposit and lending products.
• For investors: Strong capital metrics like $22.63 tangible book value per share.
• For employees: A recognized positive workplace culture.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Customer Relationships

Business First Bancshares, Inc. focuses its customer relationships on a dual approach, blending high-touch personal service for its core commercial base with scalable digital access for broader transactional needs.

Dedicated relationship managers for commercial clients

The model emphasizes direct, personal contact for commercial clients, a strategy that typically supports higher wallet share and stickiness. For a Business Banking Relationship Manager role in 2025, the average total compensation for an early career professional (1-4 years experience) is reported at $77,715, based on 29 salaries.

High-touch, personalized service model for long-term client retention

Client retention in the financial services sector is strongly influenced by personalized service; across high-performing industries, retention levers correlated with over 80% annual retention included customer segmentation combined with highly personalized offerings and proactive, personal delivery of services. In the broader financial services industry, 73 percent of customers report that personalized experiences significantly increase loyalty.

Self-service digital banking platforms (online and mobile)

The use of self-service channels is a baseline expectation for 2025. A significant majority of consumers, specifically 77 percent, prefer to manage their bank accounts through a mobile app or a computer. Investment in digital experiences remains a key priority, with 52 percent of institutions focusing efforts there in 2025.

Advisory services through the SSW wealth management affiliate

Advisory services are delivered through the Smith Shellnut Wilson, LLC (SSW) affiliate. As of September 30, 2025, Business First Bancshares, Inc. reported $5.7 billion in assets under management through SSW, which excludes $0.9 billion of b1BANK assets managed by SSW.

The following table summarizes key financial and service metrics relevant to the Customer Relationships block as of late 2025 reporting periods:

Metric Category	Detail	Value/Amount	Date/Period
Total Assets (b1BANK)	Total Assets	$8.0 billion	September 30, 2025
Wealth Management (SSW)	Assets Under Management (AUM) through SSW (excluding b1BANK assets)	$5.7 billion	September 30, 2025
Wealth Management (SSW)	b1BANK Assets Managed by SSW (Excluded from AUM)	$0.9 billion	September 30, 2025
Digital Preference	Consumers preferring mobile app or computer for account management	77 percent	2025
Digital Investment Priority	Institutions prioritizing improving digital experiences	52 percent	2025
Commercial RM Compensation	Average Total Compensation for Early Career Business Banking Relationship Manager	$77,715	2025
Commercial RM Compensation	Number of Salaries Used for Early Career Average	29	2025
Q3 2025 Performance	Net Income available to common shareholders	$21.5 million	Quarter ended Sept. 30, 2025

The company declared a common dividend of $0.15 per share for the third quarter of 2025, paid on November 30, 2025.

The focus on personal service is supported by the fact that the company was a multiyear recipient of American Banker Magazine's "Best Banks to Work For" award.

The firm's Q3 2025 results showed that tangible book value per common share increased to $22.63 as of September 30, 2025.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Channels

You're looking at how Business First Bancshares, Inc. (BFST), through its subsidiary b1BANK, gets its products and services to its customers as of late 2025. The channel strategy relies on a mix of physical presence and digital tools, all supporting a core focus on commercial relationships.

Physical Banking Centers and branch network

Business First Bancshares, Inc. maintains a physical footprint through its Banking Centers across its operating markets. As of September 30, 2025, b1BANK operates Banking Centers in markets across Louisiana and Texas. This physical network supports both personal and commercial banking product delivery. The scale of the operation these centers support is significant, with total assets reported at $8.0 billion as of that date. Furthermore, the planned acquisition of Progressive Bancorp, Inc., expected to close in Q1 2026, is set to increase the combined entity's total assets to approximately $8.5 billion, cementing the importance of the physical network in the expanded footprint.

Loan Production Offices (LPOs) for geographic expansion

Loan Production Offices (LPOs) serve as key points for geographic expansion and relationship building, particularly for lending activities, without taking deposits. Business First Bancshares, Inc. utilizes LPOs alongside its full-service Banking Centers in Louisiana and Texas markets. These offices are crucial for driving loan growth, which is a primary business activity. The pro-forma loan portfolio, following the announced acquisition, is expected to grow to over $6.6 billion, suggesting LPOs play a vital role in originating that volume across the expanded territory.

Digital channels: Online and mobile banking applications

The bank actively deploys digital channels to serve its customer base efficiently. These include both Online Banking and Mobile Banking applications. These digital interfaces help deliver services like deposit account management and likely support treasury management functions for commercial clients. While the exact number of active digital users isn't public in the latest reports, the company's focus on operational execution, which includes technology integration like the successful conversion of former Oakwood Bank systems, suggests ongoing investment in these self-service channels. The bank also offers e-statements as part of its digital suite.

Direct sales force for commercial lending and treasury management

The direct sales force is central to Business First Bancshares, Inc.'s community-focused model, especially for higher-value commercial services. The primary business activities heavily lean on this relationship-based approach, focusing on Commercial Lending and Treasury Management services. Treasury and cash management services offered include lock-box, receivables factoring, ACH, and correspondent banking. This direct engagement is how the bank delivers its specialized commercial products, which are a core part of its revenue generation, alongside standard commercial checking and savings products. The success of this channel is reflected in the overall financial scale the company manages.

Here's a quick look at the financial scale these channels support as of late 2025:

Metric	Value (As of Sept 30, 2025)	Pro-Forma Value (Post-Acquisition Estimate)
Total Assets	$8.0 billion	Approx. $8.5 billion
Total Loans Portfolio	Not specified	Over $6.6 billion
Quarterly Net Income (Q3 2025)	$21.5 million	Not applicable

The bank also provides other services that flow through these channels, which you should keep in mind:

• Debit and credit cards
• Merchant services
• Employee and payroll benefits solutions
• Loan and deposit sweep accounts

If onboarding new commercial clients takes longer than expected due to complex documentation requirements in the physical centers, relationship manager bandwidth will get stretched thin.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Customer Segments

Business First Bancshares, Inc., through its subsidiary b1BANK, focuses its business across distinct customer groups, primarily serving commercial interests in Louisiana and Texas.

The overall scale of the bank, which underpins its ability to serve these segments, stood at $8.0 billion in total assets as of September 30, 2025.

The loan portfolio composition shows active management across commercial and real estate sectors:

• Commercial loans decreased by $40.2 million compared to the linked quarter (Q2 2025).
• Commercial Real Estate (CRE) portfolio decreased by $71.1 million compared to the linked quarter.
• Construction and residential loan portfolios increased by $38.6 million and $47.6 million, respectively, compared to the linked quarter.
• Texas-based loans accounted for approximately 40% of the total loan portfolio based on unpaid principal balance as of September 30, 2025.

The deposit base, which reflects the retail and commercial funding side, grew during the third quarter of 2025:

• Total deposits increased by $87.2 million for the quarter ended September 30, 2025.
• Period-end interest bearing deposits increased by $131.4 million, representing a 2.62% rise.
• Period-end noninterest bearing deposits decreased by $44.2 million, a 3.13% reduction.

The segment serving affluent individuals and high-net-worth clients is supported by the wealth management affiliate:

• Assets under management (AUM) through Smith Shellnut Wilson, LLC (SSW) totaled $5.7 billion as of September 30, 2025, excluding $0.9 billion of b1BANK assets managed by SSW.

Here is a snapshot of key financial figures relevant to the scale of Business First Bancshares, Inc.'s operations as of late 2025:

Metric	Amount as of September 30, 2025
Total Assets	$8.0 billion
Assets Under Management (SSW Affiliate)	$5.7 billion (excluding $0.9 billion b1BANK assets)
Loans Held for Investment (Decrease vs. Q2 2025)	$26.6 million
Quarterly Deposit Increase (Q3 2025)	$87.2 million
Tangible Book Value per Common Share	$22.63
Common Dividend Declared (Q3 2025)	$0.15 per share

Retail customers utilize a range of deposit products including checking, demand, money market, time, and savings accounts, alongside personal lending services. The bank also provides commercial checking, savings, and treasury management services to its business clients.

Finance: draft 13-week cash view by Friday.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Cost Structure

When you look at the cost structure for Business First Bancshares, Inc. (BFST), you're looking at the necessary expenses to run a large, growing regional bank, especially one that has recently integrated a significant acquisition like Oakwood. The primary drivers are interest paid on funding and the cost of your large team.

Interest Expense on Deposits and Borrowings is a major component. You saw a deliberate move to optimize funding costs in Q3 2025, evidenced by the fact that FHLB borrowings decreased $125.5 million from the prior quarter. This reduction in Federal Home Loan Bank advances helps manage the overall cost of funds, which for the quarter ended September 30, 2025, increased 3 basis points from the linked quarter to 2.81%, inclusive of noninterest-bearing deposits.

The expense of maintaining your regional footprint and talent is substantial. Personnel expenses, covering salaries and benefits for your large regional team across Louisiana and Texas, are a core operating cost. For Q3 2025, the GAAP noninterest expense included a $2.0 million employee retention tax benefit that flowed through payroll taxes and employee salaries. You have to manage that human capital cost carefully; it's the engine of your service delivery.

Overall, the core operating expenses are relatively well-managed against revenue, but one-time integration costs pop up. For the third quarter of 2025, core noninterest expense was $49.3 million, which was down slightly compared to the second quarter of 2025. This is the number you want to watch for efficiency, as it excludes the lumpy, non-recurring items.

Integration activities, like the successful conversion of former Oakwood Bank systems, introduce specific technology costs. In Q3 2025, the GAAP noninterest expense included $439,000 in conversion-related expense. These system conversion costs are a necessary evil to realize the long-term efficiency gains from M&A, so you need to track the expected cost saves against these upfront technology investments.

Finally, you have the fixed costs associated with your physical presence. Occupancy and equipment costs for the branch network-including the newly added centers from the Oakwood acquisition-represent a steady drain on the cost structure. These costs support the delivery of your commercial and personal banking products across your markets in Louisiana and Texas.

Here's a quick look at some of the key cost and related expense figures from the Q3 2025 period:

Cost Component Category	Specific Metric/Amount	Period/Context
Core Noninterest Expense	$49.3 million	Q3 2025
FHLB Borrowings Reduction	$125.5 million decrease	Q3 2025 vs. Linked Quarter
Conversion-Related Expense (GAAP)	$439,000	Q3 2025
Employee Retention Tax Benefit (Impact on Salaries/Payroll Taxes)	$2.0 million	Q3 2025
Cost of Total Funds (Overall)	2.81%	For the month ended September 30, 2025

You're managing a cost base that reflects both organic growth and recent inorganic expansion. The key action item here is monitoring the realization of the expected Oakwood cost saves to ensure the $49.3 million core expense base trends favorably against future revenue growth.

Business First Bancshares, Inc. (BFST) - Canvas Business Model: Revenue Streams

You're looking at the core ways Business First Bancshares, Inc. brings in money, which is pretty standard for a bank but with some specific flavor from their recent acquisitions and growth strategy. Honestly, the biggest driver is still the spread between what they earn on assets and what they pay for liabilities.

The primary engine for Business First Bancshares, Inc. revenue is Net Interest Income (NII), which comes from the difference between interest earned on their loan portfolio and securities, and the interest paid on deposits and borrowings. For the quarter ended September 30, 2025, the reported NII was $69.3 million. This was an increase from the linked quarter's $67.0 million.

The quality of that interest income is tied to loan yields. For the quarter ended September 30, 2025, the overall loan yields were 7.01%, up slightly from 6.96% in the linked quarter. While you asked about new loan yields averaging 7.46%, the reported overall loan yield for the period was 7.01%. The Net Interest Margin (NIM) held steady at 3.68% for Q3 2025.

Beyond the core interest income, Business First Bancshares, Inc. generates revenue through various noninterest sources. These fees are crucial for diversification, especially in fluctuating rate environments. Here's a breakdown of the key components and associated data points we have:

Revenue Stream Category	Specific Data Point Found	Period/Date
Net Interest Income (NII)	$69.3 million	Q3 2025
Overall Loan Yield	7.01%	Q3 2025
Net Interest Margin (NIM)	3.68%	Q3 2025
Wealth Management AUM (via SSW affiliate)	$5.4 billion	As of June 30, 2025

The wealth management and trust fees are generated through their affiliate, Smith Shellnut Wilson, LLC (SSW). As of June 30, 2025, Business First Bancshares, Inc. had $5.4 billion in assets under management through SSW. This AUM figure directly supports the fee-based revenue stream, even if the exact fee dollar amount for Q3 2025 isn't explicitly broken out in the summary data.

Fees related to loan activity and other services contribute to the noninterest income line. Business First Bancshares, Inc. earns revenue from loan origination and servicing fees, though the specific dollar amount for Q3 2025 isn't detailed in the primary summaries. Similarly, gains on the sale of SBA loans and other assets are part of the noninterest income mix, providing lumpy but potentially significant boosts to earnings.

To give you a clearer picture of the noninterest income components that feed into the overall revenue picture, consider the types of activities that generate these fees:

• Noninterest income from service charges and fees on deposit accounts.
• Wealth management and trust fees from the SSW affiliate.
• Loan origination and servicing fees.
• Gains on sale of SBA loans and other assets.

The focus on operational execution, like the successful conversion of former Oakwood Bank systems, is meant to improve efficiency across all these revenue-generating activities. The board also declared a common dividend of $0.15 per share for the quarter, payable November 30, 2025.

Finance: draft 13-week cash view by Friday.