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Conifer Holdings, Inc. (CNFR): Business Model Canvas [Jan-2025 Mis à jour] |
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Conifer Holdings, Inc. (CNFR) Bundle
Dans le paysage complexe de l'assurance immobilière commerciale, Conifer Holdings, Inc. (CNFR) émerge comme une puissance stratégique, tissant ensemble des solutions de gestion des risques innovantes et une couverture spécialisée qui transcende les paradigmes d'assurance traditionnels. En créant méticuleusement un modèle commercial qui équilibre l'évaluation des risques complète avec des segments de marché ciblés, CNFR s'est positionné comme un acteur agile et réactif dans le monde complexe de la protection des propriétés commerciales. Leur approche unique combine les prouesses technologiques, les relations profondes de l'industrie et les stratégies d'assurance sur mesure qui répondent aux besoins nuancés des entreprises opérant dans des environnements difficiles et à haut risque.
Conifer Holdings, Inc. (CNFR) - Modèle commercial: partenariats clés
Compagnies d'assurance et sociétés de réassurance
Conifer Holdings s'associe aux assureurs suivants:
| Compagnie d'assurance | Détails du partenariat | Type de couverture |
|---|---|---|
| Compagnie d'assurance mutuelle à l'échelle nationale | Partenariat de lignes commerciales | Auto commercial, responsabilité générale |
| Tokio Marine HCC | Collaboration d'assurance spécialisée | Risques du camionnage et du transport |
| Hanover re | Accord de réassurance | Transfert et capacité des risques |
Agents et courtiers d'assurance indépendants
Conifer Holdings entretient des relations avec des agents d'assurance indépendants dans plusieurs États:
- Environ 250 agents d'assurance indépendants dans la région du Midwest
- Couverture réseau dans 12 États
- Taux de commission moyen: 10-15% de la prime
Fournisseurs de services technologiques
| Fournisseur | Service technologique | Investissement annuel |
|---|---|---|
| Logiciel Guidewire | Plateforme de gestion des assurances | $750,000 |
| Duck Creek Technologies | Système d'administration des politiques | $450,000 |
| Salesforce | CRM et engagement client | $250,000 |
Consultants en gestion des risques
Les partenariats clés de gestion des risques comprennent:
- Willis Towers Watson - Conseil des risques d'entreprise
- Marais & McLennan - Services d'évaluation des risques
- Dépenses de conseil annuelles moyennes: 325 000 $
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: activités clés
Souscription Spécialité Assurance des biens commerciaux
Conifer Holdings se concentre sur l'assurance de propriété commerciale spécialisée avec un prime écrite brute de 69,2 millions de dollars en 2022. La société est spécialisée dans:
- Risques de propriété habile
- Assurance des biens commerciaux
- Couverture des propriétés résidentielles
| Segment de l'assurance | Volume premium | Focus du marché |
|---|---|---|
| Propriété commerciale | 42,3 millions de dollars | Petites et moyennes entreprises |
| Propriété habile | 26,9 millions de dollars | Propriétés résidentielles multifamiliales |
Évaluation et gestion des risques
L'entreprise utilise des techniques d'évaluation des risques sophistiqués avec un Ratio de perte moyen de 64,5% en 2022. Les stratégies de gestion des risques comprennent:
- Évaluations détaillées des conditions de propriété
- Cartographie des risques géographiques
- Modélisation des catastrophes
Traitement et règlement des réclamations
Conifer Holdings traités 1 247 réclamations en 2022, avec un temps de règlement moyen de 18 jours. Les mesures de traitement des réclamations comprennent:
| Type de réclamation | Nombre de réclamations | Temps de règlement moyen |
|---|---|---|
| Dommages matériels | 892 | 16 jours |
| Réclamations de responsabilité | 355 | 22 jours |
Distribution des produits d'assurance
Les canaux de distribution comprennent:
- Agents d'assurance indépendants: 75% des ventes
- Ventes en ligne directes: 15% des ventes
- Brokers en gros: 10% des ventes
Service client et assistance
Métriques du service client pour 2022:
| Métrique de service | Performance |
|---|---|
| Temps de réponse moyen | 2,3 heures |
| Taux de satisfaction client | 88% |
| Disponibilité du support 24/7 | 100% |
Conifer Holdings, Inc. (CNFR) - Modèle commercial: Ressources clés
Expertise en assurance spécialisée
Conifer Holdings, Inc. est spécialisé dans l'assurance des lignes commerciales par le biais de ses filiales. Depuis 2023, la société se concentre sur les marchés de niche, notamment le transport, l'indemnisation des travailleurs et l'assurance des victimes spécialisées.
| Segment de l'assurance | Focus du marché | Expertise spécialisée |
|---|---|---|
| Transport commercial | Camionnage et logistique | Gestion des risques ciblée |
| Indemnisation des accidents du travail | Petites et moyennes entreprises | Solutions d'assurance personnalisées |
Technologie propriétaire d'évaluation des risques
L'entreprise utilise des technologies avancées d'évaluation des risques pour évaluer et prix des produits d'assurance-prix.
- Algorithmes de souscription propriétaires
- Plateformes avancées d'analyse de données
- Systèmes d'évaluation des risques en temps réel
Capital financier et réserves
Mesures financières au cours du troisième trimestre 2023:
| Métrique financière | Montant |
|---|---|
| Actif total | 167,4 millions de dollars |
| Total des capitaux propres des actionnaires | 48,3 millions de dollars |
| Equivalents en espèces et en espèces | 12,6 millions de dollars |
Équipe de gestion expérimentée
Positions clés en leadership avec une vaste expérience du secteur de l'assurance:
- Stephen M. Marold - Président et chef de la direction
- David A. Borkman - directeur financier
- Tiration exécutive moyenne: plus de 15 ans dans le secteur de l'assurance
Relations solides avec les compagnies d'assurance
Partenariats de transport stratégique Activer une portée de marché plus large et diverses offres de produits.
| Type de transporteur | Nombre de partenariats |
|---|---|
| Compagnies d'assurance primaires | 12 |
| Partenaires de réassurance | 7 |
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: propositions de valeur
Solutions d'assurance de propriétés commerciales sur mesure
Conifer Holdings offre une couverture d'assurance spécialisée en mettant l'accent sur les segments de marché de niche. Au quatrième trimestre 2023, le portefeuille d'assurance immobilière commerciale de la société comprend:
| Segment de l'assurance | Primes totales | Part de marché |
|---|---|---|
| Propriétés habitantes | 42,3 millions de dollars | 17.6% |
| Propriétés de l'hospitalité | 28,7 millions de dollars | 12.4% |
| Commercial spécialisé | 35,9 millions de dollars | 15.2% |
Services complets de gestion des risques
Les offres de gestion des risques comprennent:
- Protocoles d'évaluation des risques personnalisés
- Stratégies de prévention des pertes prédictives
- Analyse avancée pour l'atténuation des risques
Prix compétitif pour les segments de marché de niche
Répartition de la stratégie de tarification pour 2023:
| Segment de marché | Taux de prime moyen | Avantage concurrentiel |
|---|---|---|
| Petite publicité | 3,2% inférieur à la moyenne de l'industrie | -0,8% de prix différentiel |
| Intermédiaire | 2,7% en dessous des taux standard | -0,6% de prix différentiel |
Traitement des réclamations réactives et efficaces
Réclamations Traitement des mesures de performance pour 2023:
- Temps de résolution des réclamations moyennes: 12.4 jours
- Taux de satisfaction des réclamations: 94.3%
- Réclamations totales traitées: 7,642
Couverture spécialisée pour les risques commerciaux uniques
Portefeuille de produits d'assurance spécialisée:
| Type de couverture unique | Volume premium | Pénétration du marché |
|---|---|---|
| Risques technologiques émergents | 18,6 millions de dollars | 8.3% |
| Cyber-responsabilité | 22,4 millions de dollars | 9.7% |
| Responsabilité environnementale | 15,3 millions de dollars | 6.9% |
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: relations clients
Ventes directes par le biais d'agents d'assurance
En 2024, Conifer Holdings maintient un réseau de 87 agents d'assurance indépendants dans plusieurs états. Ces agents ont généré approximativement 42,3 millions de dollars dans les ventes directes des primes au cours de l'exercice le plus récent.
| Catégorie d'agent | Nombre d'agents | Prime annuelle moyenne par agent |
|---|---|---|
| Agents indépendants | 87 | $486,206 |
| Agents de lignes commerciales spécialisées | 33 | $612,545 |
Service client personnalisé
L'entreprise exploite un centre de service à la clientèle avec 42 représentants dédiés. Le temps de réponse moyen est 7,2 minutes pour les demandes des clients.
- Évaluation moyenne de satisfaction du client: 4.3 / 5
- Volume d'interaction du service client annuel: 124 567 interactions
- Support multilingue disponible en 3 langues
Plateformes de gestion des politiques en ligne
Les statistiques de la plate-forme numérique pour 2024 comprennent:
| Métrique de la plate-forme | Valeur |
|---|---|
| Utilisateurs en ligne actifs | 26,453 |
| Transactions de politique en ligne | 187 299 par an |
| Téléchargements d'applications mobiles | 17,622 |
Consultations régulières d'évaluation des risques
Conifer Holdings conduit 3 742 consultations d'évaluation des risques chaque année, avec une durée de consultation moyenne de 2,1 heures.
Gestion de compte dédiée
La société fournit une gestion dédiée des comptes pour 612 clients commerciaux, représentant 87,4 millions de dollars en volume de prime annuel.
| Segment de compte | Nombre de clients | Volume premium |
|---|---|---|
| Grands comptes commerciaux | 187 | 52,3 millions de dollars |
| Comptes commerciaux de taille moyenne | 425 | 35,1 millions de dollars |
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: canaux
Réseaux d'agent d'assurance indépendants
En 2024, Conifer Holdings travaille avec environ 1 200 agents d'assurance indépendants dans 18 États. Le réseau d'agents de l'entreprise génère environ 62% des revenus totaux de primes.
| Métrique du réseau | Valeur |
|---|---|
| Agents indépendants totaux | 1,200 |
| Couverture géographique | 18 États |
| Contribution des revenus premium | 62% |
Plateforme de vente en ligne directe
Plateforme numérique de Conifer Holdings traitée 24,3 millions de dollars Dans les primes d'assurance directe en ligne en 2023, représentant 22% du total des canaux de vente directs.
- Lancement de la plate-forme en ligne: 2019
- Volume annuel en ligne de prime: 24,3 millions de dollars
- Pourcentage de ventes directes: 22%
Réseaux de référence du courtier
La société entretient des relations avec 350 courtiers d'assurance, générant environ 17,6 millions de dollars dans les primes référées chaque année.
| Statistiques du réseau de courtiers | Valeur |
|---|---|
| Partners du courtier total | 350 |
| Primes référées annuelles | 17,6 millions de dollars |
Conférences de l'industrie de l'assurance
Conifer Holdings participe à 12 conférences d'assurance régionales et nationales chaque année, générant une estimation 4,2 millions de dollars dans les nouvelles affaires.
Marketing numérique et sensibilisation
L'entreprise alloue 3,1 millions de dollars Annuellement au marketing numérique, avec une approche ciblée sur les plateformes de publicité en ligne, sociales et ciblées.
- Budget annuel du marketing numérique: 3,1 millions de dollars
- Canaux numériques principaux: Google Ads, LinkedIn, Facebook
- Taux de conversion: 3,7%
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: segments de clientèle
Petites et moyennes entreprises commerciales
Conifer Holdings cible les entreprises commerciales avec des revenus annuels entre 1 et 50 millions de dollars. En 2023 rapports financiers, ce segment représente environ 62% de leur portefeuille d'assurance total.
| Catégorie de taille d'entreprise | Pourcentage de portefeuille | Prime moyenne |
|---|---|---|
| Micro-entreprises (1 million de dollars à 5 millions de dollars) | 24% | $8,500 |
| Petites entreprises (5 millions de dollars à 25 millions de dollars) | 28% | $22,000 |
| Entreprises moyennes (25 millions de dollars à 50 millions de dollars) | 10% | $45,000 |
Propriétaires fonciers à haut risque
Couverture d'assurance spécialisée pour les propriétés ayant des profils à risque plus élevé. En 2023, ce segment représentait 18% du total des contrats d'assurance de Conifer.
- Propriétés industrielles avec des facteurs de risque complexes
- Propriétés dans les régions naturelles sujettes aux catastrophes
- Infrastructure plus ancienne nécessitant une couverture spécialisée
Segments de l'industrie spécialisée
Conifer Holdings fournit des solutions d'assurance ciblées pour les industries de niche. En 2023 données financières, ces segments spécialisés représentent 15% de leur entreprise totale.
| Industrie | Part de marché | Couverture des risques unique |
|---|---|---|
| Construction | 5.5% | Équipement et responsabilité |
| Transport | 4.2% | Flotte et fret |
| Fabrication | 3.3% | Responsabilité du produit |
| Agriculture | 2% | Cultiver et équipement |
Entreprises commerciales régionales
Concentration géographique du portefeuille d'assurance à partir de 2023:
- Région du Midwest: 42% du total des affaires
- Région sud-ouest: 28% du total des affaires
- Région du Nord-Est: 20% des affaires totales
- Région de la côte ouest: 10% des affaires totales
Les entreprises nécessitant une assurance immobilière complexe
Le segment de l'assurance des biens complexes représente 5% du portefeuille total de Conifer, avec des primes annuelles moyennes allant de 75 000 $ à 250 000 $.
| Type de propriété | Pourcentage de portefeuille complexe | Fourchette de prime moyenne |
|---|---|---|
| Propriétés d'entreprise multi-sites | 2.5% | $125,000 - $250,000 |
| Immobilier commercial de grande valeur | 1.5% | $75,000 - $175,000 |
| Infrastructure critique | 1% | $150,000 - $225,000 |
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: Structure des coûts
Réclamations et paiements d'assurance
Depuis l'exercice 2023, Conifer Holdings a déclaré des réclamations d'assurance totales et des frais de perte de 30 845 000 $. La rupture des réclamations est la suivante:
| Catégorie des réclamations | Montant ($) |
|---|---|
| Réclamations d'assurance immobilière | 12,345,000 |
| Réclamations d'assurance par blessure | 8,765,000 |
| Réclamations d'assurance spécialisée | 9,735,000 |
Commissions d'agent et de courtier
Les dépenses de commission pour l'année 2023 ont totalisé 7 215 000 $, avec la distribution suivante:
- Commissions d'agent direct: 4 560 000 $
- Frais de référence du courtier: 2 655 000 $
Maintenance de technologie et d'infrastructure
Les coûts de technologie et d'infrastructure pour 2023 étaient de 4 890 000 $, notamment:
| Catégorie de dépenses technologiques | Montant ($) |
|---|---|
| Infrastructure informatique | 2,345,000 |
| Licences logicielles | 1,245,000 |
| Cybersécurité | 1,300,000 |
Frais opérationnels et administratifs
Les dépenses opérationnelles et administratives totales pour 2023 étaient de 9 675 000 $, ventilées comme suit:
- Salaires et avantages sociaux: 6 120 000 $
- Loyer de bureau et services publics: 1 845 000 $
- Services professionnels: 1 710 000 $
Dépenses de marketing et de vente
Les frais de marketing et de vente pour 2023 s'élevaient à 3 560 000 $, avec l'allocation suivante:
| Catégorie de dépenses de marketing | Montant ($) |
|---|---|
| Marketing numérique | 1,425,000 |
| Publicité traditionnelle | 980,000 |
| Dépenses de l'équipe de vente | 1,155,000 |
Conifer Holdings, Inc. (CNFR) - Modèle d'entreprise: Strots de revenus
Collections de primes d'assurance
Pour l'exercice 2023, Conifer Holdings a rapporté 41,3 millions de dollars dans les primes écrites brutes dans ses segments d'assurance spécialisée.
| Segment de l'assurance | Collection premium ($) |
|---|---|
| Lignes commerciales | 26,750,000 |
| Lignes personnelles | 14,550,000 |
Commissions de réassurance
Conifer Holdings générés 3,2 millions de dollars dans les revenus de la Commission de réassurance au cours de l'exercice 2023.
Frais de renouvellement des politiques
Les frais de renouvellement des politiques pour 2023 ont totalisé 1,7 million de dollars, représentant approximativement 4.1% du total des sources de revenus.
Frais de service de gestion des risques
Les frais de service de gestion des risques sont élevés 2,5 millions de dollars en 2023.
- Services d'évaluation des risques d'entreprise: 1 250 000 $
- Conseil de prévention des pertes: 750 000 $
- Programmes d'atténuation des risques spécialisés: 500 000 $
Revenu de placement des réserves premium
Les revenus de placement dérivés des réserves premium atteintes 4,6 millions de dollars en 2023, avec un rendement moyen de 3.2%.
| Catégorie d'investissement | Revenus ($) | Rendement (%) |
|---|---|---|
| Titres à revenu fixe | 3,220,000 | 2.9 |
| Obligations d'entreprise | 890,000 | 3.5 |
| Instruments du marché de l'argent | 490,000 | 2.1 |
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Value Propositions
You're looking at the core reasons why customers choose Conifer Holdings, Inc. (which is rebranding to Presurance Holdings, Inc. effective September 30, 2025). The value proposition centers on a highly focused, specialized underwriting niche supported by a proven distribution channel.
Specialty insurance coverage for low-value dwellings is the heart of the offering. This isn't about insuring every home; it's about providing specialty homeowners insurance and dwelling fire insurance products specifically tailored for owners of lower-valued homes. This focus helps Conifer Holdings, Inc. target profitable classes of policyholders often underserved by larger, more commoditized carriers.
The geographic concentration is key to managing this specialty risk. The growth engine is clearly the Personal Lines business, which is primarily this low-value dwelling coverage in specific storm-prone areas. Here's the quick math on how focused the business is as of mid-2025:
| Metric | Q2 2025 Value | Q1 2025 Value | Context |
|---|---|---|---|
| Personal Lines Gross Written Premium (GWP) Share | 84.9% | 87.4% | Percentage of total GWP |
| Personal Lines GWP Growth (YoY) | 46.8% | 22.3% | Year-over-year growth rate |
| Commercial Lines GWP Share | 15.1% | (Not explicitly stated, but down from 2024) | The remaining, shrinking segment |
This pivot away from Commercial Lines is a direct result of the restructuring, including the sale of agency operations in August 2024. The Commercial Lines segment, which saw significant reserve strengthening in 2024, is now a minimal part of the book, with its Q2 2025 GWP share at just 15.1%. What this estimate hides is the ongoing runoff and reserve management in that legacy book.
Financial stability is buttressed by a disciplined approach to the balance sheet, particularly in investments. The company emphasizes a conservative investment strategy. You can see this reflected in the investment income:
- Net Investment Income for Q2 2025 was $1.3 million.
- Net Investment Income for Q1 2025 was $1.3 million.
- As of Q2 2024, the investment portfolio featured an average credit quality of AA+ and an average duration of 2.6 years, indicating a preference for high-quality, shorter-duration fixed income securities.
The resulting book value per common share stood at $2.31 as of June 30, 2025. That's a solid number, though management noted the increase was largely due to GAAP treatment of an expected earnout payment.
Access to coverage is delivered through a well-established distribution channel. Conifer Holdings, Inc. uses a network of independent agents, which they view as key partners in risk selection. They market and sell products through this network, which includes over 4,500 independent agents operating out of approximately 2,200 sales offices across 44 states. This broad network helps drive the growth in their core Personal Lines business.
Finally, the product offering is simplified and focused post-restructuring. The value proposition is now almost entirely centered on the Personal Lines portfolio, specifically the low-value dwelling homeowners' insurance in Texas and the Midwest. The company stopped writing homeowners business in Oklahoma by the end of the second half of 2024, further streamlining the underwriting footprint. This focus lets them concentrate underwriting expertise where they believe they have a sustainable advantage. It's a much cleaner business model now, defintely.
Finance: draft 13-week cash view by Friday.
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Customer Relationships
The Customer Relationships for Presurance Holdings, Inc. (formerly Conifer Holdings, Inc.) are structured to support a specialty insurance model that relies heavily on external distribution partners while maintaining direct, high-touch service for the insured when it matters most.
Indirect relationship managed primarily through independent agents remains the core distribution strategy, even after the divestiture of the company's own agency operations in August 2024. This structure positions the agents as key partners in risk selection, serving the ultimate client-the insured.
The scale of this indirect network, based on prior reporting, involves a substantial number of external partners:
| Metric | Value/Context | Date/Period |
|---|---|---|
| Independent Agent Network Size | Over 4,500 independent agents | Prior to August 2024 Divestiture |
| Sales Offices Distributing Policies | Approximately 2,200 sales offices | Prior to August 2024 Divestiture |
| Geographic Reach | Writing business in 44 states | Prior to August 2024 Divestiture |
| Personal Lines Premium Mix (as % of Total GWP) | 77% | Q1 2025 (Three months ended March 31, 2025) |
| Personal Lines Premium Growth | 23.4% growth | Full Year 2024 |
High-touch claims service for policyholders during storm events is a critical component, especially given the focus on personal lines like homeowners and low-value dwelling coverage in states such as Texas. For the three months ended March 31, 2025, the loss ratio was impacted by ordinary seasonal storms, largely in Texas, indicating active claims exposure management during that period.
The company supports its distribution channel through several means, though specific 2025 metrics are not public:
- Agent support and training for product knowledge, necessary for specialty niche insureds.
- Digital tools for agents to quote and bind policies, aiming for short turn-around times and responsiveness.
Focus on long-term policyholder retention is implied by the strategic shift toward personal lines, which generally seeks more stable, recurring revenue streams compared to the commercial lines segment the company is moving away from. The company reported net income allocable to common shareholders of $522,000 for the first quarter of 2025, showing a return to profitability following the agency sale restructuring.
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Channels
The primary distribution channel for Conifer Holdings, Inc. (CNFR), now rebranding to Presurance Holdings, Inc. as of September 29, 2025, is through independent wholesale and retail insurance agents. This aligns with the strategic pivot to a wholesale agency production-based revenue model, where revenue is derived from commissions and policy fees rather than direct premiums written. For the second quarter of 2025, Personal Lines, which is heavily marketed through these agents, represented 84.9% of the total Gross Written Premium (GWP) for the quarter.
The company's corporate website, located at www.cnfrh.com, serves as a channel primarily for investor relations and basic corporate information. While the company has been actively reporting financial results, such as the Q2 2025 results showing net income allocable to common shareholders of $2.1 million, or $0.17 per share, this website is not the primary point of sale for insurance products.
Internal underwriting teams remain key to supporting agent submissions, especially for the core Personal Lines business, which consists primarily of low-value dwelling homeowners insurance in Texas and the Midwest. The company underwrites substantially all policies to its specific guidelines using this in-house team. Furthermore, risk transfer mechanisms, which support the MGA model, include a new 50% homeowners quota share treaty that became effective June 1, 2025, which impacts net earned premium.
Regarding claims handling, while the prompt specifies Third-Party Administrators (TPAs), the company's structure emphasizes proactive claims handling and risk transfer. The strategic shift to the MGA model means that for MGA-produced business, the company utilizes third-party insurers as underwriters, which is a related channel component for risk placement. The company's total assets stood at $301 million at the end of Q1 2025.
Here's a look at the premium production mix for the second quarter of 2025, reflecting the channel focus:
| Metric | Value (Q2 2025) | Context |
| Total Gross Written Premium (GWP) | $19 million | Year-over-year decrease of 58%. |
| Personal Lines GWP Percentage | 84.9% | Consists primarily of low-value dwelling homeowners insurance in Texas and the Midwest. |
| Commercial Lines GWP Percentage | 15.1% | Diminishing percentage of total GWP following agency sale in August 2024. |
| Personal Lines GWP Amount | $17.9 million | Increased 46.8% from the prior year period. |
The reliance on the agent network is further detailed by the following operational focus areas:
- Marketing specialty insurance coverage for both commercial and personal lines.
- Focusing underwriting efforts on Personal Lines, notably the Texas and Midwest homeowners portfolio.
- The wholesale agency business provides non-risk bearing revenue through commissions and policy fees.
- The company's structure allows offering both admitted and Excess and Surplus lines (E&S) products.
For the first quarter of 2025, the expense ratio, which includes policy acquisition costs from agents, was 50.8%, leading to a combined ratio of 140.5%.
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Customer Segments
You're looking at the core groups Conifer Holdings, Inc. serves as of late 2025, right after their strategic pivot. The focus has clearly narrowed, which you see reflected in the premium mix.
Owners of low-value dwelling properties in Texas and the Midwest represent the primary customer base, driving the growth in the Personal Lines segment. This is where the underwriting effort is concentrated.
- Personal Lines gross written premium (GWP) was 87.4% of total GWP for the first quarter of 2025.
- In the second quarter of 2025, this segment grew to represent 84.9% of total GWP.
- Personal Lines GWP saw a 22.3% year-over-year increase in Q1 2025, reaching $14.1 million.
- By Q2 2025, Personal Lines GWP had increased 46.8% from the prior year to $17.9 million.
- The Personal Lines combined ratio for the third quarter of 2025 stood at 95.2%.
Individuals seeking specialty homeowners' insurance coverage are essentially the same group as above, specifically targeted through the low-value dwelling line of business. The company is committed to this niche, which is a key differentiator from larger, standard carriers.
Small commercial businesses (shrinking segment in runoff) are the legacy book that Conifer Holdings, Inc. is actively moving away from, largely due to the 2024 agency sale. This segment is now in a runoff phase, meaning new business is minimal, and the focus is on managing existing policies and reserves.
| Metric | Period Ending March 31, 2025 (Q1 2025) | Context |
| Commercial Lines Share of Total GWP | 12.6% | Significantly reduced from prior periods. |
| Commercial Lines Accident-Year Combined Ratio | 185.0% | Indicates significant underwriting loss in the segment. |
The transition away from Commercial Lines is stark; for context, in the fourth quarter of 2024, commercial lines premium had dropped 79% year-over-year, making up just 23% of total GWP then. That trend of shrinkage definitely continued into 2025.
Independent insurance agents seeking specialty market access are critical as the main distribution channel, not direct customers, but they connect the product to the end-user. Conifer Holdings, Inc. markets and sells its insurance products across all 50 states using this network.
- The distribution network consists of approximately 4,600 independent agents.
- The wholesale agency business, which supports this channel, generates non-risk bearing revenue through commissions and policy fees.
For a sense of the overall scale as of late 2025, the trailing twelve-month revenue, as of September 30, 2025, was $44.2M. The company's market capitalization on November 12, 2025, was $14.3M, with 12.2M shares outstanding. Finance: draft 13-week cash view by Friday.
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Cost Structure
You're looking at the core costs driving Conifer Holdings, Inc.'s operations as of late 2025, focusing on the numbers that hit the bottom line. Honestly, the expense structure shows the ongoing impact of the strategic shift and new reinsurance arrangements.
Net Losses and Loss Adjustment Expenses (LAE) from Underwriting
For the third quarter of 2025, Conifer Holdings reported a net loss of $3.97 million. This loss was an improvement compared to the $6.89 million loss reported in the third quarter of 2024. The losses and LAE component of the cost structure also showed improvement in the quarter, declining to $6.39 million in Q3 2025 from $15.15 million in Q3 2024. The company is clearly managing the severity of claims better, though the overall underwriting result remains a cost center.
Here's a look at the underwriting results for the first half of 2025 versus 2024:
| Metric (Six Months Ended June 30) | 2025 (in thousands) | 2024 (in thousands) |
| Net Losses and LAE (Implied from Loss Ratio) | Not Explicitly Stated | Not Explicitly Stated |
| Net Earned Premiums | $19,879 | $33,553 |
High Expense Ratio, Which Increased Due to a Quota Share Treaty in Q2 2025
The expense ratio, which covers policy acquisition costs and general overhead, has been elevated due to a key reinsurance change. Specifically, the expense ratio for the second quarter of 2025 rose to 52.3%, a significant jump from 32.1% in the second quarter of 2024. This increase was partly attributed to a new 50% homeowners quota share treaty effective June 1, 2025, which reduces net earned premium, thus mechanically lifting the ratio. For the first six months of 2025, the expense ratio stood at 51.5%, compared to 33.4% for the first six months of 2024.
The resulting combined ratio for Q2 2025 was 121.1%, indicating an underwriting loss, even with the loss ratio improving to 68.8%.
Policy Acquisition Costs (Commissions to Independent Agents)
Policy acquisition costs are bundled into the expense ratio calculation. While the specific dollar amount for policy acquisition costs isn't broken out separately from other underwriting expenses in the latest reports, we know they are a major driver of the expense ratio.
- Policy acquisition costs contribute directly to the expense ratio.
- The expense ratio for Q2 2025 was 52.3% of net earned premiums.
- The new quota share treaty reduces net earned premium, magnifying the impact of fixed acquisition costs.
General and Administrative Expenses (G&A) for Corporate Overhead
General and administrative expenses (G&A) for corporate overhead are also captured within the expense ratio calculation. The company has been focused on streamlining its organization, but the overhead costs relative to the shrinking net earned premium base are currently high.
- G&A is included in the expense ratio, which was 52.3% in Q2 2025.
- The expense ratio for the first six months of 2025 was 51.5%.
Interest Expense on the 9.75% Senior Notes due 2028
Debt servicing is a fixed cost you need to track. The 9.75% Senior Notes due 2028 carry a fixed coupon rate. For the third quarter of 2025, the quarterly public debt interest expense was approximately $412,000. The notes mature on September 30, 2028.
The gross principal amount of these notes outstanding was $16.9 million, with a net amount of $12.12 million on the balance sheet as of September 30, 2025. The interest is paid quarterly on March 31, June 30, September 30, and December 31.
Conifer Holdings, Inc. (CNFR) - Canvas Business Model: Revenue Streams
You're looking at the revenue streams for Conifer Holdings, Inc. (CNFR) as of late 2025, which clearly shows the company's pivot away from its agency operations and a heavy reliance on its core Personal Lines underwriting business, supplemented by investment performance and earn-out recognition.
The primary engine for earned revenue remains the insurance operations, specifically the Personal Lines segment, which is the focus following the strategic sale of the agency business in 2024. Net Earned Premiums (NEP) from Personal Lines underwriting form the base, though this figure has seen significant fluctuation year-over-year due to the runoff of the Commercial Lines book.
For the second quarter ended June 30, 2025, Net Earned Premiums declined 42.6% year over year to $9.56 million. Looking at the first half of 2025, the total Net Earned Premiums decreased 40.8% to $19.88 million. This reflects the planned contraction as the Commercial Lines business runs off, which represented only 15.1% of total gross written premium in Q2 2025. The Personal Lines business, which is the focus, saw its gross written premium grow 46.8% to $17.9 million in Q2 2025.
Investment-related income provides a secondary, yet important, stream. Net investment income was reported at $1.3 million for Q2 2025, a slight dip from the prior year period. This income stream is crucial for offsetting underwriting volatility.
The revenue profile is significantly impacted by non-operating, transaction-related items. The recognition of contingent consideration gains, tied to the earn-out from the prior year's CIS sale, provided a material boost to reported net income in the first half of 2025. Specifically, Q1 2025 included a $4.395 million positive change in the fair value of contingent considerations. For Q2 2025, the results were positively impacted by the partial recognition of this earnout, contributing $5.4 million to the revenue/net income for that quarter.
The volatility of the investment portfolio also contributes to the top line through realized and unrealized gains/losses. For Q2 2025, this included a net realized investment loss of $28,000 and a $65,000 decline in the fair value of equity investments. This contrasts with Q1 2025, which saw a loss from the change in fair value of equity investments of $192,000.
Regarding commission and fee income from MGA-like arrangements, the data strongly suggests this stream is diminishing as planned. The strategic sale of the insurance agency operations in August 2024 was explicitly intended to reduce Commercial Lines revenue, which is now running off. While a specific dollar figure for this fee income stream in 2025 isn't itemized separately in the latest reports, its source (Commercial Lines) represented only about 12.6% of Gross Written Premium in Q1 2025 and 15.1% in Q2 2025, confirming the planned reduction.
Here's a quick look at some key revenue-related components for the first half of 2025:
- Net Earned Premiums (Six Months Ended June 30, 2025): $19.88 million.
- Net Investment Income (Six Months Ended June 30, 2025): $2.587 million.
- Personal Lines Gross Written Premium (Q2 2025): $17.9 million.
- Commercial Lines Gross Written Premium (Q2 2025): Represented 15.1% of total GWP.
You can see the quarterly breakdown of these key revenue drivers below:
| Revenue Component (Three Months Ended) | Q1 2025 (ending March 31) | Q2 2025 (ending June 30) |
|---|---|---|
| Net Earned Premiums (in thousands) | $10,315 | $9,564 |
| Net Investment Income (in thousands) | $1,289 | $1,300 |
| Change in Fair Value of Contingent Considerations (in thousands) | $4,395 (Positive Change) | $5,400 (Contribution to Net Income) |
| Net Realized Investment Gains (Losses) (in thousands) | $0 (Implied, as it's excluded from Adjusted Op Loss calc) | ($28) (Loss) |
| Change in Fair Value of Equity Investments (in thousands) | ($192) (Loss) | ($65) (Decline/Loss) |
The structure definitely shows that while underwriting is the core business, the GAAP earnings are heavily influenced by the non-operating contingent consideration recognition this year. Finance: draft 13-week cash view by Friday.
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