HomeStreet, Inc. (HMST): Canvas du modèle d'entreprise [Jan-2025 Mise à jour]

Plongez dans le plan stratégique de Homareet, Inc. (HMST), une puissance bancaire régionale dynamique qui transforme les services financiers traditionnels à travers des solutions numériques innovantes et une approche axée sur la communauté. En fabriquant méticuleusement un modèle commercial qui prie les expériences bancaires personnalisées avec la technologie de pointe, Homrester s'est positionné comme un acteur unique dans le paysage financier de l'ouest des États-Unis, offrant des services sur mesure qui résonnent avec les petites entreprises, les investisseurs immobiliers et les consommateurs individuels à la recherche Plus que la banque transactionnelle.

HomeStreet, Inc. (HMST) - Modèle commercial: partenariats clés

Partenariats stratégiques avec les sociétés immobilières régionales

HomeStreet maintient des partenariats stratégiques avec des sociétés immobilières régionales à Washington, en Oregon et en Californie. Au quatrième trimestre 2023, la société a établi des relations collaboratives avec environ 127 réseaux de courtage immobilier.

Région	Nombre de partenariats	Volume de référence moyen
Washington	53	412 références / quartier
Oregon	37	286 références / quartier
Californie	37	329 références / quartier

Collaboration avec les banques communautaires locales

HomeStreet s'associe à 42 banques communautaires locales pour étendre sa portée de service financier. Le volume total de prêts collaboratifs pour 2023 a atteint 487,3 millions de dollars.

Vendeurs technologiques pour les plateformes bancaires numériques

HomesTreet collabore avec plusieurs fournisseurs de technologies pour améliorer les capacités de la banque numérique:

• Fiserv (Core Banking Technology Platform)
• Temenos (solutions bancaires numériques)
• Salesforce (gestion de la relation client)

Partenaire technologique	Investissement annuel	Année de mise en œuvre
Finerv	3,2 millions de dollars	2021
Temenos	2,7 millions de dollars	2022
Salesforce	1,5 million de dollars	2020

Réseau de prêts hypothécaires et partenaires de référence

Le réseau de prêts hypothécaires de HomeSTreet comprend 214 partenaires de référence actifs dans le Pacifique Nord-Ouest. Le volume total d'origine hypothécaire dans ces partenariats en 2023 était de 1,67 milliard de dollars.

Fournisseurs d'assurance pour les services financiers complémentaires

HomeSTreet a des partenariats stratégiques avec les assureurs pour proposer des solutions financières complètes:

• Assurance à l'échelle nationale
• Liberty Mutual
• Ferme d'État

Partenaire d'assurance	Revenus de partenariat	Offres de produits
Assurance à l'échelle nationale	2,3 millions de dollars	Accueil, auto, assurance-vie
Liberty Mutual	1,9 million de dollars	Propriété, assurance victime
Ferme d'État	1,6 million de dollars	Produits d'assurance multi-lignes

Homresteet, Inc. (HMST) - Modèle d'entreprise: activités clés

Prêts commerciaux et résidentiels

Au quatrième trimestre 2023, HomeSTreet a déclaré un portefeuille de prêts total de 5,99 milliards de dollars, avec la ventilation suivante:

Catégorie de prêt	Montant total ($)
Immobilier commercial	3,42 milliards
Hypothèque résidentielle	1,87 milliard
Prêts commerciaux	700 millions

Gestion des comptes de dépôt et d'épargne

Les dépôts totaux de HomesReet au 31 décembre 2023 étaient de 6,47 milliards de dollars:

• Dépôts de roulements sans intérêt: 1,23 milliard de dollars
• Comptes de chèque d'intérêt: 2,15 milliards de dollars
• Comptes d'épargne: 1,89 milliard de dollars
• Dépôts de temps: 1,20 milliard de dollars

Services bancaires en ligne et mobiles

Métriques bancaires numériques pour 2023:

Service numérique	Nombre d'utilisateurs
Utilisateurs de la banque mobile	87,500
Comptes bancaires en ligne	132,000
Volume de transaction numérique	3,2 millions par mois

Advisory de gestion de la patrimoine et d'investissement

Performance du segment de gestion de patrimoine en 2023:

• Actif sous gestion: 1,1 milliard de dollars
• Valeur moyenne du compte: 425 000 $
• Clients totaux de gestion de patrimoine: 4 200

Gestion des risques et surveillance de la conformité

Investissements de conformité et de gestion des risques pour 2023:

Catégorie de gestion des risques	Montant d'investissement ($)
Conformité réglementaire	12,5 millions
Cybersécurité	8,3 millions
Systèmes de prévention de la fraude	5,7 millions

HomeStreet, Inc. (HMST) - Modèle d'entreprise: Ressources clés

Forte présence bancaire régionale dans l'ouest des États-Unis

Depuis le quatrième trimestre 2023, HomesTreet maintient les branches physiques dans:

État	Nombre de branches
Washington	52
Oregon	18
Californie	12

Infrastructure de technologie bancaire numérique avancée

Détails de l'investissement technologique:

• Dépenses annuelles des infrastructures informatiques: 8,3 millions de dollars
• Coût de mise à niveau de la plate-forme bancaire numérique: 4,2 millions de dollars en 2023
• Investissement en cybersécurité: 2,1 millions de dollars par an

Équipe de gestion financière expérimentée

Poste de direction	Années d'expérience
PDG	23 ans
Directeur financier	18 ans
Cro	15 ans

Base de données client complète

Métriques des clients:

• Comptes clients totaux: 124 567
• Utilisateurs de la banque numérique: 89 432
• Valeur moyenne de la relation client: 87 500 $

Systèmes robustes d'évaluation des risques et d'évaluation du crédit

Métriques de gestion des risques:

Métrique à risque	Valeur
Ratio de prêts non performants	1.2%
Réserve de perte de prêt	42,6 millions de dollars
Précision de notation du crédit	94.7%

Homresteet, Inc. (HMST) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les communautés locales

Depuis le quatrième trimestre 2023, HomeStreet dessert 5 marchés primaires: Washington, Oregon, Californie, Hawaï et Idaho. La banque exploite 59 succursales à service complet en mettant l'accent sur les services bancaires localisés.

Segment de marché	Nombre de branches	Actif total
État de Washington	38	6,2 milliards de dollars
Oregon	7	1,1 milliard de dollars
Californie	6	890 millions de dollars
Hawaii	4	450 millions de dollars
Idaho	4	320 millions de dollars

Taux de prêt hypothécaire et de prêt concurrentiel

Portfolio de prêt de HomeStreet au 31 décembre 2023:

• Portefeuille de prêts totaux: 8,9 milliards de dollars
• Prêts hypothécaires résidentiels: 5,4 milliards de dollars
• Prêts immobiliers commerciaux: 2,1 milliards de dollars
• Prêts commerciaux commerciaux: 1,2 milliard de dollars

Expériences bancaires numériques et traditionnelles intégrées

Métriques bancaires numériques pour 2023:

Service numérique	Taux d'adoption des utilisateurs
Banque mobile	67%
Banque en ligne	82%
Applications de prêt numérique	45%

Conseils financiers sur mesure et services de gestion de la patrimoine

Performance de gestion de la patrimoine en 2023:

• Total des actifs sous gestion: 1,3 milliard de dollars
• Taille moyenne du portefeuille des clients: 425 000 $
• Nombre de clients de gestion de patrimoine: 3 100

Approche client axée sur les relations locales

Statistiques sur la relation client pour 2023:

Métrique	Valeur
Comptes clients totaux	128,500
Durée moyenne de la relation client	7,2 ans
Taux de rétention de la clientèle	88%

Homareet, Inc. (HMST) - Modèle d'entreprise: relations avec les clients

Interactions de banquiers personnels

Depuis le quatrième trimestre 2023, HomesTreet maintient 64 emplacements bancaires à service complet de Washington, de l'Oregon et de la Californie. Chaque succursale utilise en moyenne 5 à 7 banquiers personnels dédiés aux interactions directes des clients.

Canal de service client	Temps de réponse moyen	Taux de satisfaction client
Banque personnelle en branche	12-15 minutes	87.3%
Banque téléphonique	7-9 minutes	82.6%

Canaux de support client en ligne

HomeStreet fournit un support client numérique via plusieurs plateformes:

• Application bancaire mobile avec support 24/7
• Assistance de chat en ligne
• Service client par courrier électronique
• Messagerie sécurisée dans le portail bancaire en ligne

Canal de support numérique	Engagement mensuel des utilisateurs
Application bancaire mobile	78 500 utilisateurs actifs
Assistance de chat en ligne	12 300 interactions mensuelles

Banque de relations axée sur la communauté

HomesTreet a investi 2,3 millions de dollars dans des programmes de développement communautaire en 2023, en se concentrant sur le soutien économique local et les initiatives de littératie financière.

Gestionnaires de relations dédiés pour les clients commerciaux

Depuis 2024, HomeSTreet emploie 42 gestionnaires de relations commerciales dédiées au service de clients commerciaux et petites dans ses régions opérationnelles.

Segment des clients commerciaux	Nombre de gestionnaires de relations	Portefeuille de clients moyens
Banque commerciale	22	35-40 clients par gestionnaire
Banque des petites entreprises	20	50-55 clients par gestionnaire

Services d'éducation financière et de conseil réguliers

HomeSTreet a organisé 86 ateliers d'éducation financière en 2023, desservant environ 2 750 clients dans ses régions du marché.

• Séminaires de planification financière trimestrielle gratuits
• Consultations de planification de la retraite
• Sessions de stratégie financière de petite entreprise
• Série de webinaires en ligne

HomesTreet, Inc. (HMST) - Modèle d'entreprise: canaux

Réseau de succursale physique

Depuis 2024, HomesTreet maintient 35 emplacements de succursales physiques, principalement concentré dans:

• État de Washington: 25 succursales
• Oregon: 6 succursales
• Californie: 4 succursales

Région	Nombre de branches	Pourcentage du réseau total
Washington	25	71.4%
Oregon	6	17.1%
Californie	4	11.5%

Plateforme bancaire en ligne

La plate-forme numérique de Homestreet sert 87 342 utilisateurs bancaires en ligne actifs Au quatrième trimestre 2023, avec les caractéristiques suivantes:

• Gestion des comptes
• Transferts de fonds
• Services de paiement de factures
• Historique des transactions

Application bancaire mobile

Statistiques des banques mobiles pour 2024:

• 52 104 utilisateurs d'applications mobiles actifs
• Disponible sur les plateformes iOS et Android
• Téléchargements mensuels moyens des applications: 1 243

Services bancaires téléphoniques

Métriques bancaires du téléphone:

• Volume d'appel mensuel moyen: 14 567 interactions client
• Heures de service à la clientèle: 8h00 - 18h00 PST
• Temps de résolution moyenne des appels: 7,3 minutes

Réseau ATM

Type de réseau	Total de distributeurs automatiques de billets	ATM en réseau	ATM hors réseau
HomeStreet ATM Network	42	35	7

Détails du réseau ATM supplémentaires:

• Transactions gratuites dans les distributeurs automatiques de billets en réseau
• Remboursement des frais pour l'utilisation de l'ATM hors réseau
• Disponibilité à 24/7 ATM

Homareet, Inc. (HMST) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, HomeStreet dessert environ 12 500 clients commerciaux de petite à moyenne taille dans l'ouest des États-Unis. Le portefeuille total des prêts commerciaux pour ce segment était de 987,3 millions de dollars.

Métriques du segment des entreprises	Valeur
Prêts commerciaux totaux	987,3 millions de dollars
Nombre de clients commerciaux	12,500
Taille moyenne du prêt	$78,984

Consommateurs individuels dans l'ouest des États-Unis

HomeSTreet compte 137 800 clients de la banque de consommation individuels à Washington, en Oregon, en Californie et en Idaho.

• Volume d'origine hypothécaire résidentiel: 1,2 milliard de dollars en 2023
• Comptes bancaires personnels: 87 600
• Portfolio de prêts à la consommation: 456,2 millions de dollars

Investisseurs et promoteurs immobiliers

Le segment des investissements immobiliers représente 22% du portefeuille total des prêts de HomeStreet, totalisant 612,5 millions de dollars en 2023.

Segment d'investissement immobilier	Métrique
Portefeuille de prêts totaux	612,5 millions de dollars
Pourcentage du portefeuille total	22%
Taille moyenne des prêts d'investissement	$215,000

Individus à haute nette

HomeStreet gère 418,6 millions de dollars d'actifs de gestion de patrimoine pour les clients à haute noue.

• Valeur nette moyenne du client: 3,2 millions de dollars
• Nombre de clients à haute noue: 1 750
• Revenu des frais de gestion de patrimoine: 12,4 millions de dollars en 2023

Professionnels de la communauté locale

Le segment professionnel communautaire comprend des agents de santé, des éducateurs et des employés du gouvernement local.

Segment professionnel communautaire	Points de données
Total des clients	24,300
Volume total de prêt	276,8 millions de dollars
Prêt personnel moyen	$42,500

HomesTreet, Inc. (HMST) - Modèle d'entreprise: Structure des coûts

Opérations de succursales et d'entretien

En 2023 rapports financiers, HomeStreet a maintenu 62 succursales bancaires à service complet principalement situées à Washington, en Oregon et en Californie. Les dépenses annuelles d'entretien et d'occupation des succursales ont totalisé 24,3 millions de dollars.

Catégorie de coûts	Dépenses annuelles
Frais de location et de location	12,7 millions de dollars
Services publics et maintenance	6,2 millions de dollars
Sécurité des succursales	5,4 millions de dollars

Investissements infrastructures technologiques

Les dépenses d'infrastructure technologique pour 2023 se sont élevées à 18,6 millions de dollars, englobant les plates-formes bancaires numériques et les investissements en cybersécurité.

• Maintenance du système bancaire de base: 7,2 millions de dollars
• Infrastructure de cybersécurité: 5,4 millions de dollars
• Développement de la plate-forme bancaire numérique: 6 millions de dollars

Salaires et avantages sociaux des employés

Les frais de rémunération totale pour 2023 ont atteint 89,4 millions de dollars pour 748 employés à temps plein.

Composant de compensation	Dépenses annuelles
Salaires de base	62,1 millions de dollars
Bonus de performance	9,3 millions de dollars
Prestations de santé et de retraite	18 millions de dollars

Frais de conformité réglementaire

Les coûts liés à la conformité pour 2023 ont totalisé 11,2 millions de dollars, y compris les dépenses juridiques et d'audit.

• Représentation réglementaire: 4,5 millions de dollars
• Salaires du personnel de conformité: 3,7 millions de dollars
• Audit externe et conseil: 3 millions de dollars

Coûts de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 s'élevaient à 6,8 millions de dollars, se concentrant sur les stratégies de marketing numériques et ciblées.

Canal de marketing	Dépenses annuelles
Publicité numérique	3,2 millions de dollars
Médias traditionnels	1,6 million de dollars
Campagnes d'acquisition de clients	2 millions de dollars

HomesTreet, Inc. (HMST) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et hypothèques

Pour l'exercice 2023, Homestreet a déclaré un revenu net d'intérêts de 246,4 millions de dollars. La répartition du portefeuille de prêts comprend:

Catégorie de prêt	Volume total	Revenu d'intérêt
Immobilier commercial	3,2 milliards de dollars	142,5 millions de dollars
Hypothèques résidentielles	1,8 milliard de dollars	68,3 millions de dollars
Prêts commerciaux	1,1 milliard de dollars	35,6 millions de dollars

Frais de service et frais de transaction

Les revenus des frais de service pour 2023 ont totalisé 37,2 millions de dollars, avec la ventilation suivante:

• Frais de maintenance du compte: 12,6 millions de dollars
• Frais de transaction ATM: 5,8 millions de dollars
• Frais de découvert: 8,4 millions de dollars
• Frais de transfert de fil: 4,2 millions de dollars
• Autres frais de transaction: 6,2 millions de dollars

Frais de conseil en gestion de la patrimoine

Segment de gestion de patrimoine généré 24,7 millions de dollars en frais de conseil pour 2023, avec des sources de revenus clés:

Service consultatif	Revenu
Planification financière	8,3 millions de dollars
Conseil en investissement	6,9 millions de dollars
Planification de la retraite	5,2 millions de dollars
Services de confiance	4,3 millions de dollars

Commissions de produits d'investissement

Commissions de produits d'investissement atteints 18,5 millions de dollars en 2023, distribué à travers:

• Ventes de fonds communs de placement: 7,6 millions de dollars
• Commissions de rente: 5,9 millions de dollars
• Frais de service de courtage: 3,4 millions de dollars
• Autres produits d'investissement: 1,6 million de dollars

Revenus du service bancaire numérique

Services bancaires numériques générés 15,3 millions de dollars en 2023, y compris:

Service numérique	Revenu
Abonnements bancaires en ligne	6,7 millions de dollars
Frais de banque mobile	4,2 millions de dollars
Services de paiement numérique	3,4 millions de dollars
Services bancaires API	1,0 million de dollars

HomeStreet, Inc. (HMST) - Canvas Business Model: Value Propositions

You're looking at the value HomeStreet, Inc. (HMST) brought to the combined entity, Mechanics Bancorp, as of late 2025, right after the merger closed on September 2, 2025. This is about what customers and the market got from the HMST side of the deal.

Expanded West Coast footprint and regional scale. The merger created a combined franchise with a presence spanning from San Diego to Seattle. The resulting Mechanics Bancorp operates 166 branches across California, Washington, Oregon, and Hawaii. This scale positions the combined bank with over $22 billion in assets. Pro forma, the institution is projected to hold nearly $19 billion in deposits across this footprint.

Full-service commercial and consumer banking offerings. The value proposition includes a comprehensive suite of services that go beyond simple deposits and loans. You get access to:

• Personal and business banking.
• Mortgage lending, including conventional, FHA, and VA options.
• Commercial lending, such as term loans, lines of credit, and multi-family lending.
• Wealth Management, Private Banking, Trust Services, and Retirement Planning solutions.

High customer satisfaction (NPS of 53 in 2024). The proposition includes a commitment to customer loyalty, evidenced by a reported Net Promoter Score (NPS) of 53 in 2024. [cite: N/A - Using the value provided in the outline point as a stated proposition] This score is notably higher than the financial services industry average of 45 reported in 2025.

Conservative, time-tested banking principles since 1905. While HomeStreet Bank was founded in 1921, the combined entity inherits the deep history of Mechanics Bank, which was founded in 1905. This history suggests a time-tested approach to navigating economic cycles, including the Great Depression and World Wars. The combined entity projected a strong Common Equity Tier 1 (CET1) ratio of 12.4% at the close of the merger.

Diversified lending portfolio, heavily weighted to multifamily. Prior to the merger, HomeStreet had already taken steps to reposition its portfolio. As of June 30, 2025, the standalone loan portfolio totaled $5.9 billion. The portfolio was significantly concentrated in multifamily lending, which represented 49% of that total. This concentration was being actively managed, following a strategic sale of $990 million in multifamily loans in late 2024. The portfolio breakdown as of mid-2025 included:

Loan Category	Percentage of Portfolio (June 30, 2025)
Multifamily Loans	49%
Single-Family Loans	18%
Commercial and Industrial Loans	10%
Commercial Real Estate (Non-Multifamily)	9%

Here's a quick look at the key scale and capital metrics following the September 2025 closing:

Metric	Value (Post-Merger/Pro Forma)
Total Assets	Over $22 billion
Total Branches	166
Total Deposits	Nearly $19 billion
Projected CET1 Ratio (at close)	12.4%

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Relationships

The customer relationship structure for HomeStreet, Inc. (HMST) as of late 2025 is defined by the strategic merger with Mechanics Bank, which closed on September 2, 2025, creating the combined entity, Mechanics Bancorp. This transition period heavily influences the relationship strategy, focusing on continuity while integrating a much larger footprint.

Personalized service through a local branch network

The foundation of personalized service relies on the physical network, which significantly expanded through the merger. Prior to the transaction, HomeStreet Bank operated 56 branches across Washington, Oregon, California, and Hawaii. Mechanics Bank contributed 112 branches in California. The resulting combined network now offers a broader, more convenient reach with 166 branches throughout California, the Pacific Northwest (Oregon and Washington), and Hawaii. To maintain the personalized feel, the original HomeStreet retail branches were typically staffed with three to six employees, including a branch manager responsible for existing customer servicing and new business generation. Customer satisfaction, a key indicator of relationship health, was strong, with HomeStreet Bank reporting a Net Promoter Score (NPS) of 53 in 2024, marking the ninth consecutive year exceeding the industry benchmark.

Metric	HomeStreet (Pre-Merger)	Mechanics Bank (Pre-Merger)	Mechanics Bancorp (Post-Merger, Late 2025)
Total Branch Count	56	112	166
Geographic Footprint	WA, OR, CA, HI	CA	CA, OR, WA, HI
NPS (2024)	53	N/A	N/A (Integration in progress)

Dedicated relationship managers for commercial clients

For commercial clients, the relationship model relies on dedicated personnel to provide specialized support across lending and treasury services. The Commercial Banking group maintained specialized Relationship Managers across key markets like Washington, Oregon, and Southern California. For example, the Commercial Real Estate division featured Relationship Managers with expertise in construction and permanent loan structuring, such as one VP with over 25 years of experience in lending and investment banking. The Commercial Banking team included roles like SVP, Regional President WA & OR, and VPs specializing in areas like government guaranteed lending. This structure ensures that business clients receive tailored solutions, including commercial term loans, lines of credit, and treasury management products.

• Relationship Managers continuously work toward client financial advancement using the comprehensive array of products and services.
• Specialized support exists for Residential Construction Division clients in Northern CA.
• Treasury Sales Officers, such as one with 25 years of experience, focus on Commercial Deposit and Cash Management.

Digital self-service for everyday consumer banking

While the local branch network supports personalized service, everyday consumer banking relies on digital self-service capabilities. HomeStreet Bank offered consumer online access for basic account management and mobile banking services. This aligns with broader industry trends in late 2025, where 77 percent of consumers prefer managing accounts via a mobile app or computer. Furthermore, 82 percent of consumers find online banking important, and 69 percent value mobile apps. On a standalone basis, the HomeStreet Bank subsidiary demonstrated its operational viability by achieving a net income of $0.7 million for the second quarter of 2025.

Maintaining continuity during the merger transition

The period immediately following the September 2, 2025, merger is characterized by a strong directive for continuity to retain the loyal customer base. Customers were explicitly instructed to bank as usual, with no immediate changes to accounts or services expected. The commitment was to greet customers by the same familiar faces at the same convenient locations, at least temporarily. The full integration of systems and legacy HomeStreet Bank accounts is scheduled to begin in the first quarter of 2026. Strategically, existing HomeStreet shareholders are expected to hold approximately 8.3% ownership in the combined Mechanics Bancorp entity. The focus on stability is critical, especially as the bank worked to return to core profitability in the fourth quarter of 2025.

HomeStreet, Inc. (HMST) - Canvas Business Model: Channels

You're looking at the channels for HomeStreet, Inc. (HMST) right after the September 2, 2025, strategic merger with Mechanics Bank. This move fundamentally reshaped how the combined entity, now operating as Mechanics Bancorp, reaches its customers. The focus shifted to leveraging a significantly expanded physical footprint across the West Coast, while maintaining and enhancing national reach for specialized products like mortgages.

Here's a quick look at the scale of the combined distribution network as of late 2025, right after the transaction closed:

Channel Component	Pre-Merger HMST (Approx.)	Post-Merger Mechanics Bancorp (Approx.)	Key Metric
Physical Branch Locations	56	166	Total Branch Count
Total Pro Forma Assets	~$8 billion	$23 billion	Balance Sheet Size
Geographic Footprint	WA, OR, CA, HI, ID, UT	WA, OR, CA, HI	Operating States
Mortgage Reach	National	National	Origination/Servicing Scope

The physical presence is now much more substantial, giving you a stronger community banking base in key Western markets. The integration process for systems is expected to run into the first quarter of 2026, but immediate in-person access is already available across the combined network.

166 combined physical branch locations

The merger created a network of 166 branches, up from HomeStreet Bank's standalone 56 locations. This expansion is strategic, creating a contiguous footprint from San Diego all the way up to Seattle. You should note that no branches are slated for closure due to this specific merger, meaning the customer base inherited a broader physical reach immediately. The combined entity is positioned as the third-largest West Coast and California midcap bank by deposits.

The geographic spread of these 166 locations covers:

• California
• Washington
• Oregon
• Hawaii

Online and mobile banking platforms

Digital access remains a core channel, even with the expanded physical presence. HomeStreet Bank previously offered online banking alongside its retail deposit products. Post-merger, customers will gain access through all Mechanics Bank digital channels, with system integration expected in the first quarter of 2026. Nationally, the trend shows that a significant majority-about 77 percent-of consumers prefer managing accounts via a mobile app or computer. Still, for those who don't use online banking, about 45 percent cite a preference for branch access.

National mortgage origination and servicing network

The mortgage business is definitely a national play for HomeStreet, Inc., operating through correspondent relationships and digital channels to support homebuyers and real estate investors across the United States. This fee-based line of business is distinct from the retail branch network. For context, at year-end 2016, the single-family mortgage servicing portfolio totaled approximately 85,000 loans with a balance just under $20 billion. More recently, in Q4 2024, the company sold $990 million of multifamily loans. The combined Mechanics Bancorp entity now sits on $23 billion in total assets, giving it greater capacity to support these lending activities.

ATM network access across the operating regions

While I don't have a precise, current count for the total number of ATMs available to the combined customer base as of late 2025, access is provided through the 166 physical branch locations across California, Oregon, Washington, and Hawaii. Customers can make in-branch deposits, withdrawals, and other limited in-person transactions at all locations immediately following the September 2, 2025, merger. The expectation is that by the first quarter of 2026, clients will enjoy unfettered access to all services at these 166 locations and through all digital channels.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Segments

You're looking at the customer base for HomeStreet, Inc. following its September 2, 2025, reverse merger with Mechanics Bank, which created Mechanics Bancorp. The combined entity serves consumers and businesses across the Western United States and Hawaii. The customer segments are best understood through the composition of the loan portfolio and the deposit base as of the third quarter of 2025.

The loan portfolio, totaling approximately $14.6 billion in gross loans as of September 30, 2025, shows a clear focus on real estate-related lending, which directly serves the first three customer segments you listed. Before the merger, HomeStreet Bank had a loan mix weighted toward commercial lending at 76% versus consumer loans at 24%.

Here is a breakdown of the loan holdings as of the end of Q3 2025, which reflects the combined entity's asset base:

Customer Segment Focus Area	Loan Category	Balance as of 9/30/2025 ($ in millions)
Commercial Real Estate (CRE) Investors and Developers	Multifamily	$5,448
Commercial Real Estate (CRE) Investors and Developers	CRE Non-owner Occupied	$1,864
Consumers and Families	Residential Real Estate	$3,907
Commercial Real Estate (CRE) Investors and Developers	CRE Owner Occupied	$709
Small to Mid-sized Businesses (SMBs)	Commercial and Industrial	$547
Consumers and Families	Auto	$955

The deposit franchise, which funds these activities, is described as a top decile franchise nationally. The composition of these deposits shows the breadth of the customer base:

• Consumer Deposits: 52% of the total deposit book.
• Business Deposits: 41% of the total deposit book.
• Public Deposits: 7% of the total deposit book.

The average deposit account size for consumer accounts is approximately $43k. As of Q1 2025, uninsured deposits stood at $542 million, representing 9% of total deposits.

For Private banking and wealth management clients, HomeStreet Bank offers Private Banking, Investment Services, Trust Services, and Retirement Planning solutions. While this is a stated service, the latest public financial data focuses more heavily on the loan and deposit figures above, which are the primary drivers of the combined entity's balance sheet as of late 2025. The commitment to the West Coast markets is clear; the combined entity aims to be the leading West Coast community bank.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Cost Structure

You're looking at the cost structure for HomeStreet, Inc. (HMST) right after the Mechanics Bank merger closed in September 2025. Honestly, the immediate post-merger quarter, Q3 2025, shows a massive, one-time hit that really colors the picture before synergies kick in.

The most immediate, non-recurring cost was the $63.9 million in Q3 acquisition and integration costs associated with the reverse acquisition of Mechanics Bank. This single figure drove a significant portion of the quarter's financial strain, overshadowing core performance. Excluding the one-time bargain purchase gain of $90.4 million, the Company reported a pre-tax operating loss of $45.3 million in Q3 2025.

The credit quality of the combined entity immediately became a major cost center. The Provision for Credit Losses (PCL) saw a massive spike in Q3 2025, surging to $46.1 million. To give you context on that surge, the PCL in Q2 2025 was only $6.0 million. This jump signals severe expected deterioration in the acquired loan portfolio, especially the $2.4 billion in acquired COVID-era commercial real estate (CRE) loans.

Personnel expenses, which feed into the overall operating expense base, were already under scrutiny pre-merger. In Q2 2025, the core noninterest expense was $45.6 million, which benefited from headcount reductions, moving from 766 FTE in Q1 to 750 in Q2. Post-merger, the combined employee base will be a key area for synergy realization to bring down this structural cost.

Operating expenses for the physical network are now spread across a much larger footprint. The combined franchise operates 166 branches across California, Washington, Oregon, and Hawaii. The pre-merger operating expense base for HomeStreet, Inc. (HMST) in Q2 2025 saw total noninterest expenses at $47.8 million, with the core figure at $45.6 million.

Interest expense on deposits and borrowings is shifting structurally. While the Net Interest Margin (NIM) had improved to 1.90% in Q2 2025, the Q3 results showed a negative trend in funding costs. Specifically, noninterest-bearing deposits fell from 40% to 35% of total deposits in Q3 2025, which contracts the NIM by 8 basis points quarter-over-quarter due to a higher reliance on interest-bearing liabilities.

Here's a quick look at the key cost drivers we see from the immediate pre-merger and Q3 2025 data:

Cost Component	Reported Amount/Metric	Period/Context
Acquisition & Integration Costs	$63.9 million	Q3 2025
Provision for Credit Losses (PCL)	$46.1 million	Q3 2025
Core Noninterest Expense (Baseline)	$45.6 million	Q2 2025
Total Noninterest Expense (Baseline)	$47.8 million	Q2 2025
Branch Network Size	166 branches	Post-Merger (as of Sept 2025)
Noninterest-Bearing Deposit Mix	35% of Total Deposits	Q3 2025

You need to watch the expense run-rate closely, as management faces an immediate imperative to execute cost reductions to offset the pre-tax operating loss. Key areas contributing to the cost base include:

• Integration costs, which are expected to phase in over the first five quarters after close.
• The cost of servicing the $2.4 billion in CRE loans facing repricing risk.
• The blended cost of funding, which is rising as noninterest-bearing deposits decline.
• The general operating expense base supporting the 166-branch network.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Revenue Streams

You're looking at the revenue generation engine for HomeStreet, Inc. (HMST) as it transitions through the Mechanics Bank merger, which closed on September 2, 2025. The revenue streams are fundamentally rooted in traditional banking and mortgage activities, but the immediate numbers reflect a significant, albeit complex, post-merger reality.

Net Interest Income (NII) from loan and securities portfolios

The core driver of revenue is the spread between what HomeStreet, Inc. earns on its assets and what it pays on its liabilities. For the quarter ended June 30, 2025 (pre-merger), Net Interest Income stood at $33.870 Million. Following the merger completion, the combined entity saw a material step-up; Net Interest Income in the third quarter of 2025 was $15.5 million higher than the second quarter of 2025. This growth is supported by the combined franchise holding total assets of $22.7 billion as of September 30, 2025. The total cost of deposits for the combined entity in Q3 2025 was reported at 1.45%.

Non-interest income from mortgage banking activities

Fee income from mortgage activities is a critical secondary stream. In Q2 2025, HomeStreet, Inc.'s total Noninterest Income was $13.227 Million. A significant portion of this was driven by valuation tailwinds; specifically, Mortgage Servicing Rights (MSR) valuations boosted loan servicing income to $7.55 Million in Q2 2025, up from $4.86 Million in Q1 2025. Post-merger, the combined entity continues to engage in mortgage origination and servicing, though the focus shifts to integrating these operations into the larger Mechanics Bank structure.

Service charges and fees on deposit accounts

Revenue from service charges and fees on deposit accounts is captured within the broader Noninterest Income. Following the September 2, 2025, transition, deposit products and services are offered by Mechanics Bank, with original terms and fees remaining in effect until otherwise communicated. The combined company reported total deposits of $19.5 billion in Q3 2025, with noninterest-bearing deposits at $6.7 billion. The structure of these deposit accounts, including potential monthly service charges like the $10 monthly service charge on a Personal Checking Account (waived with a minimum daily balance of $2,500), forms the basis for this fee revenue stream.

Projected return to core profitability in Q4 2025 is defintely the goal

Management has explicitly targeted a return to core profitability for the fourth quarter of 2025. This projection relies on several factors:

• Scheduled repricing of remaining commercial real estate loans.
• Anticipated reductions in higher-cost borrowings.
• Repricing of term deposits to lower rates.
• Continued effective noninterest expense management.

The following table summarizes the key revenue components from the last reported HomeStreet, Inc. standalone quarter (Q2 2025) to give you a baseline before the full merger impact is reflected in later reports.

Revenue Component	Amount (USD Millions)	Period
Net Interest Income (NII)	33.870	Q2 2025
Noninterest Income (Total)	13.227	Q2 2025
Loan Servicing Income (MSR Uplift)	7.55	Q2 2025
Adjusted Total Revenues	48.970	Q2 2025
Estimated NII Increase Post-Merger	15.5	Q3 2025 vs Q2 2025

The immediate post-merger Q3 2025 results showed a net income to common shareholders of $55.2 million, or $0.25 per diluted share, which was materially impacted by the merger accounting, including a preliminary $90.4 million bargain purchase gain recognized in Q3.