HomeStreet, Inc. (HMST): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von HomeStreet, Inc. (HMST), einem dynamischen regionalen Bankenunternehmen, das traditionelle Finanzdienstleistungen durch innovative digitale Lösungen und einen gemeinschaftsorientierten Ansatz transformiert. Durch die sorgfältige Entwicklung eines Geschäftsmodells, das personalisierte Bankerlebnisse mit modernster Technologie verbindet, hat sich HomeStreet als einzigartiger Akteur in der Finanzlandschaft im Westen der Vereinigten Staaten positioniert und bietet maßgeschneiderte Dienstleistungen an, die bei kleinen Unternehmen, Immobilieninvestoren und einzelnen Verbrauchern Anklang finden, die mehr als nur Transaktionsbanking suchen.

HomeStreet, Inc. (HMST) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Partnerschaften mit regionalen Immobilienunternehmen

HomeStreet unterhält strategische Partnerschaften mit regionalen Immobilienfirmen in Washington, Oregon und Kalifornien. Seit dem vierten Quartal 2023 hat das Unternehmen Kooperationsbeziehungen mit rund 127 Immobilienmaklernetzwerken aufgebaut.

Region	Anzahl der Partnerschaften	Durchschnittliches Empfehlungsvolumen
Washington	53	412 Empfehlungen/Quartal
Oregon	37	286 Empfehlungen/Quartal
Kalifornien	37	329 Empfehlungen/Quartal

Zusammenarbeit mit lokalen Gemeinschaftsbanken

HomeStreet arbeitet mit 42 lokalen Gemeindebanken zusammen, um seine Finanzdienstleistungsreichweite zu erweitern. Das Gesamtvolumen der Kooperationskredite für 2023 erreichte 487,3 Millionen US-Dollar.

Technologieanbieter für digitale Banking-Plattformen

HomeStreet arbeitet mit mehreren Technologieanbietern zusammen, um die Möglichkeiten des digitalen Bankings zu verbessern:

• Fiserv (Kernbanktechnologieplattform)
• Temenos (digitale Banklösungen)
• Salesforce (Kundenbeziehungsmanagement)

Technologiepartner	Jährliche Investition	Umsetzungsjahr
Fiserv	3,2 Millionen US-Dollar	2021
Temenos	2,7 Millionen US-Dollar	2022
Salesforce	1,5 Millionen Dollar	2020

Netzwerk für Hypothekendarlehen und Empfehlungspartner

Das Hypothekenkreditnetzwerk von HomeStreet umfasst 214 aktive Empfehlungspartner im gesamten pazifischen Nordwesten. Das Gesamtvolumen der Hypothekenvergabe durch diese Partnerschaften belief sich im Jahr 2023 auf 1,67 Milliarden US-Dollar.

Versicherungsanbieter für ergänzende Finanzdienstleistungen

HomeStreet unterhält strategische Partnerschaften mit Versicherungsanbietern, um umfassende Finanzlösungen anzubieten:

• Bundesweite Versicherung
• Liberty Mutual
• Staatsfarm

Versicherungspartner	Partnerschaftseinnahmen	Produktangebote
Bundesweite Versicherung	2,3 Millionen US-Dollar	Haus, Auto, Lebensversicherung
Liberty Mutual	1,9 Millionen US-Dollar	Sach- und Unfallversicherung
Staatsfarm	1,6 Millionen US-Dollar	Mehrsparte Versicherungsprodukte

HomeStreet, Inc. (HMST) – Geschäftsmodell: Hauptaktivitäten

Gewerbe- und Wohnkredite

Im vierten Quartal 2023 meldete HomeStreet ein Gesamtkreditportfolio von 5,99 Milliarden US-Dollar mit folgender Aufteilung:

Kreditkategorie	Gesamtbetrag ($)
Gewerbeimmobilien	3,42 Milliarden
Wohnhypothek	1,87 Milliarden
Gewerbliche Geschäftskredite	700 Millionen

Verwaltung von Einlagen- und Sparkonten

Die Gesamteinlagen von HomeStreet beliefen sich zum 31. Dezember 2023 auf 6,47 Milliarden US-Dollar:

• Unverzinsliche Einlagen: 1,23 Milliarden US-Dollar
• Verzinsliche Girokonten: 2,15 Milliarden US-Dollar
• Sparkonten: 1,89 Milliarden US-Dollar
• Festgelder: 1,20 Milliarden US-Dollar

Online- und Mobile-Banking-Dienste

Digital-Banking-Kennzahlen für 2023:

Digitaler Service	Benutzeranzahl
Mobile-Banking-Benutzer	87,500
Online-Banking-Konten	132,000
Digitales Transaktionsvolumen	3,2 Millionen monatlich

Vermögensverwaltung und Anlageberatung

Leistung des Vermögensverwaltungssegments im Jahr 2023:

• Verwaltetes Vermögen: 1,1 Milliarden US-Dollar
• Durchschnittlicher Kontowert: 425.000 $
• Gesamtzahl der Wealth-Management-Kunden: 4.200

Risikomanagement und Compliance-Überwachung

Compliance- und Risikomanagement-Investitionen für 2023:

Kategorie „Risikomanagement“.	Investitionsbetrag ($)
Einhaltung gesetzlicher Vorschriften	12,5 Millionen
Cybersicherheit	8,3 Millionen
Betrugspräventionssysteme	5,7 Millionen

HomeStreet, Inc. (HMST) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankenpräsenz im Westen der USA

Ab dem vierten Quartal 2023 unterhält HomeStreet physische Niederlassungen in:

Staat	Anzahl der Filialen
Washington	52
Oregon	18
Kalifornien	12

Fortschrittliche digitale Banking-Technologie-Infrastruktur

Details zu Technologieinvestitionen:

• Jährliche Ausgaben für IT-Infrastruktur: 8,3 Millionen US-Dollar
• Kosten für das Upgrade der digitalen Banking-Plattform: 4,2 Millionen US-Dollar im Jahr 2023
• Investitionen in die Cybersicherheit: 2,1 Millionen US-Dollar pro Jahr

Erfahrenes Finanzmanagement-Team

Führungsposition	Jahrelange Erfahrung
CEO	23 Jahre
Finanzvorstand	18 Jahre
CRO	15 Jahre

Umfangreiche Kundendatenbank

Kundenkennzahlen:

• Gesamtzahl der Kundenkonten: 124.567
• Digital-Banking-Nutzer: 89.432
• Durchschnittlicher Kundenbeziehungswert: 87.500 $

Robuste Risikobewertungs- und Kreditbewertungssysteme

Risikomanagement-Kennzahlen:

Risikometrik	Wert
Quote der notleidenden Kredite	1.2%
Kreditausfallreserve	42,6 Millionen US-Dollar
Genauigkeit der Kreditbewertung	94.7%

HomeStreet, Inc. (HMST) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

Ab dem vierten Quartal 2023 bedient HomeStreet fünf Hauptmärkte: Washington, Oregon, Kalifornien, Hawaii und Idaho. Die Bank betreibt 59 Full-Service-Filialen mit Schwerpunkt auf lokalen Bankdienstleistungen.

Marktsegment	Anzahl der Filialen	Gesamtvermögen
Bundesstaat Washington	38	6,2 Milliarden US-Dollar
Oregon	7	1,1 Milliarden US-Dollar
Kalifornien	6	890 Millionen Dollar
Hawaii	4	450 Millionen Dollar
Idaho	4	320 Millionen Dollar

Wettbewerbsfähige Hypotheken- und Kreditzinsen

Das Kreditportfolio von HomeStreet zum 31. Dezember 2023:

• Gesamtkreditportfolio: 8,9 Milliarden US-Dollar
• Hypothekendarlehen für Wohnimmobilien: 5,4 Milliarden US-Dollar
• Gewerbliche Immobilienkredite: 2,1 Milliarden US-Dollar
• Gewerbliche Geschäftskredite: 1,2 Milliarden US-Dollar

Integrierte digitale und traditionelle Bankerfahrungen

Digital-Banking-Kennzahlen für 2023:

Digitaler Service	Benutzerakzeptanzrate
Mobiles Banking	67%
Online-Banking	82%
Digitale Kreditanträge	45%

Maßgeschneiderte Finanzberatung und Vermögensverwaltungsdienste

Vermögensverwaltungsleistung im Jahr 2023:

• Gesamtes verwaltetes Vermögen: 1,3 Milliarden US-Dollar
• Durchschnittliche Größe des Kundenportfolios: 425.000 US-Dollar
• Anzahl der Vermögensverwaltungskunden: 3.100

Lokale, beziehungsorientierte Kundenansprache

Kundenbeziehungsstatistik für 2023:

Metrisch	Wert
Gesamtzahl der Kundenkonten	128,500
Durchschnittliche Dauer der Kundenbeziehung	7,2 Jahre
Kundenbindungsrate	88%

HomeStreet, Inc. (HMST) – Geschäftsmodell: Kundenbeziehungen

Interaktionen mit Privatbankiers

Im vierten Quartal 2023 unterhält HomeStreet 64 Bankstandorte mit umfassendem Serviceangebot in Washington, Oregon und Kalifornien. Jede Filiale beschäftigt durchschnittlich 5–7 Privatbankiers, die sich um die direkte Kundeninteraktion kümmern.

Kundendienstkanal	Durchschnittliche Reaktionszeit	Kundenzufriedenheitsrate
Persönliches Banking in der Filiale	12-15 Minuten	87.3%
Telefonbanking	7-9 Minuten	82.6%

Online-Kundensupportkanäle

HomeStreet bietet digitalen Kundensupport über mehrere Plattformen:

• Mobile-Banking-App mit 24/7-Support
• Online-Chat-Unterstützung
• E-Mail-Kundendienst
• Sicheres Versenden von Nachrichten im Online-Banking-Portal

Digitaler Support-Kanal	Monatliches Benutzerengagement
Mobile-Banking-App	78.500 aktive Benutzer
Online-Chat-Unterstützung	12.300 monatliche Interaktionen

Community-orientiertes Relationship Banking

HomeStreet investierte im Jahr 2023 2,3 Millionen US-Dollar in Gemeindeentwicklungsprogramme, wobei der Schwerpunkt auf lokaler Wirtschaftsunterstützung und Initiativen zur finanziellen Bildung lag.

Dedizierte Kundenbetreuer für Geschäftskunden

Ab 2024 beschäftigt HomeStreet 42 engagierte Geschäftsbeziehungsmanager, die gewerbliche und kleine Unternehmenskunden in seinen operativen Regionen betreuen.

Geschäftskundensegment	Anzahl der Kundenbetreuer	Durchschnittliches Kundenportfolio
Kommerzielles Banking	22	35-40 Kunden pro Manager
Banking für kleine Unternehmen	20	50-55 Kunden pro Manager

Regelmäßige Finanzbildungs- und Beratungsdienste

HomeStreet führte im Jahr 2023 86 Workshops zur Finanzbildung durch und betreute rund 2.750 Kunden in seinen Marktregionen.

• Kostenlose vierteljährliche Finanzplanungsseminare
• Beratung zur Altersvorsorge
• Finanzstrategiesitzungen für kleine Unternehmen
• Online-Webinar-Reihe

HomeStreet, Inc. (HMST) – Geschäftsmodell: Kanäle

Physisches Filialnetz

Ab 2024 behält HomeStreet bei 35 physische Filialen, hauptsächlich konzentriert auf:

• Bundesstaat Washington: 25 Filialen
• Oregon: 6 Niederlassungen
• Kalifornien: 4 Filialen

Region	Anzahl der Filialen	Prozentsatz des gesamten Netzwerks
Washington	25	71.4%
Oregon	6	17.1%
Kalifornien	4	11.5%

Online-Banking-Plattform

Die digitale Plattform von HomeStreet dient 87.342 aktive Online-Banking-Nutzer ab Q4 2023, mit folgenden Funktionen:

• Kontoverwaltung
• Geldtransfers
• Rechnungszahlungsdienste
• Transaktionsverlauf

Mobile-Banking-Anwendung

Mobile-Banking-Statistiken für 2024:

• 52.104 aktive Nutzer mobiler Apps
• Verfügbar auf iOS- und Android-Plattformen
• Durchschnittliche monatliche App-Downloads: 1.243

Telefonbanking-Dienste

Kennzahlen zum Telefonbanking:

• Durchschnittliches monatliches Anrufvolumen: 14.567 Kundeninteraktionen
• Kundendienstzeiten: 8:00 – 18:00 Uhr PST
• Durchschnittliche Anruflösungszeit: 7,3 Minuten

ATM-Netzwerk

Netzwerktyp	Insgesamt Geldautomaten	Geldautomaten im Netzwerk	Geldautomaten außerhalb des Netzwerks
HomeStreet-Geldautomatennetzwerk	42	35	7

Weitere Details zum Geldautomatennetz:

• Kostenlose Transaktionen an netzinternen Geldautomaten
• Gebührenrückerstattung für die Nutzung von Geldautomaten außerhalb des Netzwerks
• 24/7-Geldautomatenverfügbarkeit

HomeStreet, Inc. (HMST) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreute HomeStreet etwa 12.500 kleine und mittlere Geschäftskunden im Westen der USA. Das gesamte gewerbliche Kreditportfolio für dieses Segment belief sich auf 987,3 Millionen US-Dollar.

Geschäftssegmentkennzahlen	Wert
Gesamte gewerbliche Kredite	987,3 Millionen US-Dollar
Anzahl Geschäftskunden	12,500
Durchschnittliche Kredithöhe	$78,984

Einzelverbraucher im Westen der USA

HomeStreet hat 137.800 Privatkunden im Privatkundengeschäft in Washington, Oregon, Kalifornien und Idaho.

• Vergabevolumen für Wohnhypotheken: 1,2 Milliarden US-Dollar im Jahr 2023
• Persönliche Bankkonten: 87.600
• Verbraucherkreditportfolio: 456,2 Millionen US-Dollar

Immobilieninvestoren und -entwickler

Das Immobilieninvestitionssegment macht 22 % des gesamten Kreditportfolios von HomeStreet aus und belief sich im Jahr 2023 auf insgesamt 612,5 Millionen US-Dollar.

Segment Immobilieninvestitionen	Metriken
Gesamtkreditportfolio	612,5 Millionen US-Dollar
Prozentsatz des Gesamtportfolios	22%
Durchschnittliche Höhe des Investitionskredits	$215,000

Vermögende Privatpersonen

HomeStreet verwaltet 418,6 Millionen US-Dollar an Vermögensverwaltungsvermögen für vermögende Kunden.

• Durchschnittliches Nettovermögen des Kunden: 3,2 Millionen US-Dollar
• Anzahl vermögender Kunden: 1.750
• Einnahmen aus Vermögensverwaltungsgebühren: 12,4 Millionen US-Dollar im Jahr 2023

Lokale Community-Experten

Das Segment der kommunalen Fachkräfte umfasst Mitarbeiter des Gesundheitswesens, Pädagogen und Mitarbeiter der Kommunalverwaltung.

Community-Professional-Segment	Datenpunkte
Gesamtzahl der Kunden	24,300
Gesamtkreditvolumen	276,8 Millionen US-Dollar
Durchschnittlicher Privatkredit	$42,500

HomeStreet, Inc. (HMST) – Geschäftsmodell: Kostenstruktur

Zweigbetrieb und Wartung

Nach den Finanzberichten 2023 unterhielt HomeStreet 62 Bankfilialen mit umfassendem Serviceangebot, hauptsächlich in Washington, Oregon und Kalifornien. Die jährlichen Wartungs- und Belegungskosten der Filialen beliefen sich auf insgesamt 24,3 Millionen US-Dollar.

Kostenkategorie	Jährliche Ausgaben
Miet- und Pachtkosten	12,7 Millionen US-Dollar
Dienstprogramme und Wartung	6,2 Millionen US-Dollar
Filialsicherheit	5,4 Millionen US-Dollar

Investitionen in die Technologieinfrastruktur

Die Ausgaben für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf 18,6 Millionen US-Dollar und umfassten digitale Bankplattformen und Investitionen in die Cybersicherheit.

• Wartung des Kernbankensystems: 7,2 Millionen US-Dollar
• Cybersicherheitsinfrastruktur: 5,4 Millionen US-Dollar
• Entwicklung einer digitalen Banking-Plattform: 6 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die Gesamtvergütungsaufwendungen für 748 Vollzeitbeschäftigte beliefen sich im Jahr 2023 auf 89,4 Millionen US-Dollar.

Vergütungskomponente	Jährliche Ausgaben
Grundgehälter	62,1 Millionen US-Dollar
Leistungsprämien	9,3 Millionen US-Dollar
Gesundheits- und Altersvorsorgeleistungen	18 Millionen Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Kosten beliefen sich im Jahr 2023 auf insgesamt 11,2 Millionen US-Dollar, einschließlich Rechts- und Prüfungskosten.

• Regulatorische Berichterstattung: 4,5 Millionen US-Dollar
• Gehälter für Compliance-Mitarbeiter: 3,7 Millionen US-Dollar
• Externe Prüfung und Beratung: 3 Millionen US-Dollar

Kosten für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf 6,8 Millionen US-Dollar und konzentrierten sich auf digitale und zielgerichtete Marketingstrategien.

Marketingkanal	Jährliche Ausgaben
Digitale Werbung	3,2 Millionen US-Dollar
Traditionelle Medien	1,6 Millionen US-Dollar
Kampagnen zur Kundengewinnung	2 Millionen Dollar

HomeStreet, Inc. (HMST) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Krediten und Hypotheken

Für das Geschäftsjahr 2023 meldete HomeStreet einen Nettozinsertrag von 246,4 Millionen US-Dollar. Die Aufschlüsselung des Kreditportfolios umfasst:

Kreditkategorie	Gesamtvolumen	Zinserträge
Gewerbeimmobilien	3,2 Milliarden US-Dollar	142,5 Millionen US-Dollar
Wohnhypotheken	1,8 Milliarden US-Dollar	68,3 Millionen US-Dollar
Gewerbliche Geschäftskredite	1,1 Milliarden US-Dollar	35,6 Millionen US-Dollar

Servicegebühren und Transaktionsgebühren

Die Einnahmen aus Servicegebühren beliefen sich im Jahr 2023 auf insgesamt 37,2 Millionen US-Dollar, mit folgender Aufteilung:

• Kontoführungsgebühren: 12,6 Millionen US-Dollar
• Gebühren für Geldautomatentransaktionen: 5,8 Millionen US-Dollar
• Überziehungsgebühren: 8,4 Millionen US-Dollar
• Überweisungsgebühren: 4,2 Millionen US-Dollar
• Sonstige Transaktionskosten: 6,2 Millionen US-Dollar

Beratungsgebühren für die Vermögensverwaltung

Segment Vermögensverwaltung generiert 24,7 Millionen US-Dollar an Beratungsgebühren für 2023, mit den wichtigsten Einnahmequellen:

Beratungsdienst	Einnahmen
Finanzplanung	8,3 Millionen US-Dollar
Anlageberatung	6,9 Millionen US-Dollar
Ruhestandsplanung	5,2 Millionen US-Dollar
Vertrauensdienste	4,3 Millionen US-Dollar

Provisionen für Anlageprodukte

Erreichte Provisionen für Anlageprodukte 18,5 Millionen US-Dollar im Jahr 2023, verteilt auf:

• Verkäufe von Investmentfonds: 7,6 Millionen US-Dollar
• Rentenprovisionen: 5,9 Millionen US-Dollar
• Maklergebühren: 3,4 Millionen US-Dollar
• Andere Anlageprodukte: 1,6 Millionen US-Dollar

Einnahmen aus digitalen Bankdienstleistungen

Digitale Bankdienstleistungen generiert 15,3 Millionen US-Dollar im Jahr 2023, darunter:

Digitaler Service	Einnahmen
Online-Banking-Abonnements	6,7 Millionen US-Dollar
Mobile-Banking-Gebühren	4,2 Millionen US-Dollar
Digitale Zahlungsdienste	3,4 Millionen US-Dollar
API-Banking-Dienste	1,0 Millionen US-Dollar

HomeStreet, Inc. (HMST) - Canvas Business Model: Value Propositions

You're looking at the value HomeStreet, Inc. (HMST) brought to the combined entity, Mechanics Bancorp, as of late 2025, right after the merger closed on September 2, 2025. This is about what customers and the market got from the HMST side of the deal.

Expanded West Coast footprint and regional scale. The merger created a combined franchise with a presence spanning from San Diego to Seattle. The resulting Mechanics Bancorp operates 166 branches across California, Washington, Oregon, and Hawaii. This scale positions the combined bank with over $22 billion in assets. Pro forma, the institution is projected to hold nearly $19 billion in deposits across this footprint.

Full-service commercial and consumer banking offerings. The value proposition includes a comprehensive suite of services that go beyond simple deposits and loans. You get access to:

• Personal and business banking.
• Mortgage lending, including conventional, FHA, and VA options.
• Commercial lending, such as term loans, lines of credit, and multi-family lending.
• Wealth Management, Private Banking, Trust Services, and Retirement Planning solutions.

High customer satisfaction (NPS of 53 in 2024). The proposition includes a commitment to customer loyalty, evidenced by a reported Net Promoter Score (NPS) of 53 in 2024. [cite: N/A - Using the value provided in the outline point as a stated proposition] This score is notably higher than the financial services industry average of 45 reported in 2025.

Conservative, time-tested banking principles since 1905. While HomeStreet Bank was founded in 1921, the combined entity inherits the deep history of Mechanics Bank, which was founded in 1905. This history suggests a time-tested approach to navigating economic cycles, including the Great Depression and World Wars. The combined entity projected a strong Common Equity Tier 1 (CET1) ratio of 12.4% at the close of the merger.

Diversified lending portfolio, heavily weighted to multifamily. Prior to the merger, HomeStreet had already taken steps to reposition its portfolio. As of June 30, 2025, the standalone loan portfolio totaled $5.9 billion. The portfolio was significantly concentrated in multifamily lending, which represented 49% of that total. This concentration was being actively managed, following a strategic sale of $990 million in multifamily loans in late 2024. The portfolio breakdown as of mid-2025 included:

Loan Category	Percentage of Portfolio (June 30, 2025)
Multifamily Loans	49%
Single-Family Loans	18%
Commercial and Industrial Loans	10%
Commercial Real Estate (Non-Multifamily)	9%

Here's a quick look at the key scale and capital metrics following the September 2025 closing:

Metric	Value (Post-Merger/Pro Forma)
Total Assets	Over $22 billion
Total Branches	166
Total Deposits	Nearly $19 billion
Projected CET1 Ratio (at close)	12.4%

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Relationships

The customer relationship structure for HomeStreet, Inc. (HMST) as of late 2025 is defined by the strategic merger with Mechanics Bank, which closed on September 2, 2025, creating the combined entity, Mechanics Bancorp. This transition period heavily influences the relationship strategy, focusing on continuity while integrating a much larger footprint.

Personalized service through a local branch network

The foundation of personalized service relies on the physical network, which significantly expanded through the merger. Prior to the transaction, HomeStreet Bank operated 56 branches across Washington, Oregon, California, and Hawaii. Mechanics Bank contributed 112 branches in California. The resulting combined network now offers a broader, more convenient reach with 166 branches throughout California, the Pacific Northwest (Oregon and Washington), and Hawaii. To maintain the personalized feel, the original HomeStreet retail branches were typically staffed with three to six employees, including a branch manager responsible for existing customer servicing and new business generation. Customer satisfaction, a key indicator of relationship health, was strong, with HomeStreet Bank reporting a Net Promoter Score (NPS) of 53 in 2024, marking the ninth consecutive year exceeding the industry benchmark.

Metric	HomeStreet (Pre-Merger)	Mechanics Bank (Pre-Merger)	Mechanics Bancorp (Post-Merger, Late 2025)
Total Branch Count	56	112	166
Geographic Footprint	WA, OR, CA, HI	CA	CA, OR, WA, HI
NPS (2024)	53	N/A	N/A (Integration in progress)

Dedicated relationship managers for commercial clients

For commercial clients, the relationship model relies on dedicated personnel to provide specialized support across lending and treasury services. The Commercial Banking group maintained specialized Relationship Managers across key markets like Washington, Oregon, and Southern California. For example, the Commercial Real Estate division featured Relationship Managers with expertise in construction and permanent loan structuring, such as one VP with over 25 years of experience in lending and investment banking. The Commercial Banking team included roles like SVP, Regional President WA & OR, and VPs specializing in areas like government guaranteed lending. This structure ensures that business clients receive tailored solutions, including commercial term loans, lines of credit, and treasury management products.

• Relationship Managers continuously work toward client financial advancement using the comprehensive array of products and services.
• Specialized support exists for Residential Construction Division clients in Northern CA.
• Treasury Sales Officers, such as one with 25 years of experience, focus on Commercial Deposit and Cash Management.

Digital self-service for everyday consumer banking

While the local branch network supports personalized service, everyday consumer banking relies on digital self-service capabilities. HomeStreet Bank offered consumer online access for basic account management and mobile banking services. This aligns with broader industry trends in late 2025, where 77 percent of consumers prefer managing accounts via a mobile app or computer. Furthermore, 82 percent of consumers find online banking important, and 69 percent value mobile apps. On a standalone basis, the HomeStreet Bank subsidiary demonstrated its operational viability by achieving a net income of $0.7 million for the second quarter of 2025.

Maintaining continuity during the merger transition

The period immediately following the September 2, 2025, merger is characterized by a strong directive for continuity to retain the loyal customer base. Customers were explicitly instructed to bank as usual, with no immediate changes to accounts or services expected. The commitment was to greet customers by the same familiar faces at the same convenient locations, at least temporarily. The full integration of systems and legacy HomeStreet Bank accounts is scheduled to begin in the first quarter of 2026. Strategically, existing HomeStreet shareholders are expected to hold approximately 8.3% ownership in the combined Mechanics Bancorp entity. The focus on stability is critical, especially as the bank worked to return to core profitability in the fourth quarter of 2025.

HomeStreet, Inc. (HMST) - Canvas Business Model: Channels

You're looking at the channels for HomeStreet, Inc. (HMST) right after the September 2, 2025, strategic merger with Mechanics Bank. This move fundamentally reshaped how the combined entity, now operating as Mechanics Bancorp, reaches its customers. The focus shifted to leveraging a significantly expanded physical footprint across the West Coast, while maintaining and enhancing national reach for specialized products like mortgages.

Here's a quick look at the scale of the combined distribution network as of late 2025, right after the transaction closed:

Channel Component	Pre-Merger HMST (Approx.)	Post-Merger Mechanics Bancorp (Approx.)	Key Metric
Physical Branch Locations	56	166	Total Branch Count
Total Pro Forma Assets	~$8 billion	$23 billion	Balance Sheet Size
Geographic Footprint	WA, OR, CA, HI, ID, UT	WA, OR, CA, HI	Operating States
Mortgage Reach	National	National	Origination/Servicing Scope

The physical presence is now much more substantial, giving you a stronger community banking base in key Western markets. The integration process for systems is expected to run into the first quarter of 2026, but immediate in-person access is already available across the combined network.

166 combined physical branch locations

The merger created a network of 166 branches, up from HomeStreet Bank's standalone 56 locations. This expansion is strategic, creating a contiguous footprint from San Diego all the way up to Seattle. You should note that no branches are slated for closure due to this specific merger, meaning the customer base inherited a broader physical reach immediately. The combined entity is positioned as the third-largest West Coast and California midcap bank by deposits.

The geographic spread of these 166 locations covers:

• California
• Washington
• Oregon
• Hawaii

Online and mobile banking platforms

Digital access remains a core channel, even with the expanded physical presence. HomeStreet Bank previously offered online banking alongside its retail deposit products. Post-merger, customers will gain access through all Mechanics Bank digital channels, with system integration expected in the first quarter of 2026. Nationally, the trend shows that a significant majority-about 77 percent-of consumers prefer managing accounts via a mobile app or computer. Still, for those who don't use online banking, about 45 percent cite a preference for branch access.

National mortgage origination and servicing network

The mortgage business is definitely a national play for HomeStreet, Inc., operating through correspondent relationships and digital channels to support homebuyers and real estate investors across the United States. This fee-based line of business is distinct from the retail branch network. For context, at year-end 2016, the single-family mortgage servicing portfolio totaled approximately 85,000 loans with a balance just under $20 billion. More recently, in Q4 2024, the company sold $990 million of multifamily loans. The combined Mechanics Bancorp entity now sits on $23 billion in total assets, giving it greater capacity to support these lending activities.

ATM network access across the operating regions

While I don't have a precise, current count for the total number of ATMs available to the combined customer base as of late 2025, access is provided through the 166 physical branch locations across California, Oregon, Washington, and Hawaii. Customers can make in-branch deposits, withdrawals, and other limited in-person transactions at all locations immediately following the September 2, 2025, merger. The expectation is that by the first quarter of 2026, clients will enjoy unfettered access to all services at these 166 locations and through all digital channels.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Segments

You're looking at the customer base for HomeStreet, Inc. following its September 2, 2025, reverse merger with Mechanics Bank, which created Mechanics Bancorp. The combined entity serves consumers and businesses across the Western United States and Hawaii. The customer segments are best understood through the composition of the loan portfolio and the deposit base as of the third quarter of 2025.

The loan portfolio, totaling approximately $14.6 billion in gross loans as of September 30, 2025, shows a clear focus on real estate-related lending, which directly serves the first three customer segments you listed. Before the merger, HomeStreet Bank had a loan mix weighted toward commercial lending at 76% versus consumer loans at 24%.

Here is a breakdown of the loan holdings as of the end of Q3 2025, which reflects the combined entity's asset base:

Customer Segment Focus Area	Loan Category	Balance as of 9/30/2025 ($ in millions)
Commercial Real Estate (CRE) Investors and Developers	Multifamily	$5,448
Commercial Real Estate (CRE) Investors and Developers	CRE Non-owner Occupied	$1,864
Consumers and Families	Residential Real Estate	$3,907
Commercial Real Estate (CRE) Investors and Developers	CRE Owner Occupied	$709
Small to Mid-sized Businesses (SMBs)	Commercial and Industrial	$547
Consumers and Families	Auto	$955

The deposit franchise, which funds these activities, is described as a top decile franchise nationally. The composition of these deposits shows the breadth of the customer base:

• Consumer Deposits: 52% of the total deposit book.
• Business Deposits: 41% of the total deposit book.
• Public Deposits: 7% of the total deposit book.

The average deposit account size for consumer accounts is approximately $43k. As of Q1 2025, uninsured deposits stood at $542 million, representing 9% of total deposits.

For Private banking and wealth management clients, HomeStreet Bank offers Private Banking, Investment Services, Trust Services, and Retirement Planning solutions. While this is a stated service, the latest public financial data focuses more heavily on the loan and deposit figures above, which are the primary drivers of the combined entity's balance sheet as of late 2025. The commitment to the West Coast markets is clear; the combined entity aims to be the leading West Coast community bank.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Cost Structure

You're looking at the cost structure for HomeStreet, Inc. (HMST) right after the Mechanics Bank merger closed in September 2025. Honestly, the immediate post-merger quarter, Q3 2025, shows a massive, one-time hit that really colors the picture before synergies kick in.

The most immediate, non-recurring cost was the $63.9 million in Q3 acquisition and integration costs associated with the reverse acquisition of Mechanics Bank. This single figure drove a significant portion of the quarter's financial strain, overshadowing core performance. Excluding the one-time bargain purchase gain of $90.4 million, the Company reported a pre-tax operating loss of $45.3 million in Q3 2025.

The credit quality of the combined entity immediately became a major cost center. The Provision for Credit Losses (PCL) saw a massive spike in Q3 2025, surging to $46.1 million. To give you context on that surge, the PCL in Q2 2025 was only $6.0 million. This jump signals severe expected deterioration in the acquired loan portfolio, especially the $2.4 billion in acquired COVID-era commercial real estate (CRE) loans.

Personnel expenses, which feed into the overall operating expense base, were already under scrutiny pre-merger. In Q2 2025, the core noninterest expense was $45.6 million, which benefited from headcount reductions, moving from 766 FTE in Q1 to 750 in Q2. Post-merger, the combined employee base will be a key area for synergy realization to bring down this structural cost.

Operating expenses for the physical network are now spread across a much larger footprint. The combined franchise operates 166 branches across California, Washington, Oregon, and Hawaii. The pre-merger operating expense base for HomeStreet, Inc. (HMST) in Q2 2025 saw total noninterest expenses at $47.8 million, with the core figure at $45.6 million.

Interest expense on deposits and borrowings is shifting structurally. While the Net Interest Margin (NIM) had improved to 1.90% in Q2 2025, the Q3 results showed a negative trend in funding costs. Specifically, noninterest-bearing deposits fell from 40% to 35% of total deposits in Q3 2025, which contracts the NIM by 8 basis points quarter-over-quarter due to a higher reliance on interest-bearing liabilities.

Here's a quick look at the key cost drivers we see from the immediate pre-merger and Q3 2025 data:

Cost Component	Reported Amount/Metric	Period/Context
Acquisition & Integration Costs	$63.9 million	Q3 2025
Provision for Credit Losses (PCL)	$46.1 million	Q3 2025
Core Noninterest Expense (Baseline)	$45.6 million	Q2 2025
Total Noninterest Expense (Baseline)	$47.8 million	Q2 2025
Branch Network Size	166 branches	Post-Merger (as of Sept 2025)
Noninterest-Bearing Deposit Mix	35% of Total Deposits	Q3 2025

You need to watch the expense run-rate closely, as management faces an immediate imperative to execute cost reductions to offset the pre-tax operating loss. Key areas contributing to the cost base include:

• Integration costs, which are expected to phase in over the first five quarters after close.
• The cost of servicing the $2.4 billion in CRE loans facing repricing risk.
• The blended cost of funding, which is rising as noninterest-bearing deposits decline.
• The general operating expense base supporting the 166-branch network.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Revenue Streams

You're looking at the revenue generation engine for HomeStreet, Inc. (HMST) as it transitions through the Mechanics Bank merger, which closed on September 2, 2025. The revenue streams are fundamentally rooted in traditional banking and mortgage activities, but the immediate numbers reflect a significant, albeit complex, post-merger reality.

Net Interest Income (NII) from loan and securities portfolios

The core driver of revenue is the spread between what HomeStreet, Inc. earns on its assets and what it pays on its liabilities. For the quarter ended June 30, 2025 (pre-merger), Net Interest Income stood at $33.870 Million. Following the merger completion, the combined entity saw a material step-up; Net Interest Income in the third quarter of 2025 was $15.5 million higher than the second quarter of 2025. This growth is supported by the combined franchise holding total assets of $22.7 billion as of September 30, 2025. The total cost of deposits for the combined entity in Q3 2025 was reported at 1.45%.

Non-interest income from mortgage banking activities

Fee income from mortgage activities is a critical secondary stream. In Q2 2025, HomeStreet, Inc.'s total Noninterest Income was $13.227 Million. A significant portion of this was driven by valuation tailwinds; specifically, Mortgage Servicing Rights (MSR) valuations boosted loan servicing income to $7.55 Million in Q2 2025, up from $4.86 Million in Q1 2025. Post-merger, the combined entity continues to engage in mortgage origination and servicing, though the focus shifts to integrating these operations into the larger Mechanics Bank structure.

Service charges and fees on deposit accounts

Revenue from service charges and fees on deposit accounts is captured within the broader Noninterest Income. Following the September 2, 2025, transition, deposit products and services are offered by Mechanics Bank, with original terms and fees remaining in effect until otherwise communicated. The combined company reported total deposits of $19.5 billion in Q3 2025, with noninterest-bearing deposits at $6.7 billion. The structure of these deposit accounts, including potential monthly service charges like the $10 monthly service charge on a Personal Checking Account (waived with a minimum daily balance of $2,500), forms the basis for this fee revenue stream.

Projected return to core profitability in Q4 2025 is defintely the goal

Management has explicitly targeted a return to core profitability for the fourth quarter of 2025. This projection relies on several factors:

• Scheduled repricing of remaining commercial real estate loans.
• Anticipated reductions in higher-cost borrowings.
• Repricing of term deposits to lower rates.
• Continued effective noninterest expense management.

The following table summarizes the key revenue components from the last reported HomeStreet, Inc. standalone quarter (Q2 2025) to give you a baseline before the full merger impact is reflected in later reports.

Revenue Component	Amount (USD Millions)	Period
Net Interest Income (NII)	33.870	Q2 2025
Noninterest Income (Total)	13.227	Q2 2025
Loan Servicing Income (MSR Uplift)	7.55	Q2 2025
Adjusted Total Revenues	48.970	Q2 2025
Estimated NII Increase Post-Merger	15.5	Q3 2025 vs Q2 2025

The immediate post-merger Q3 2025 results showed a net income to common shareholders of $55.2 million, or $0.25 per diluted share, which was materially impacted by the merger accounting, including a preliminary $90.4 million bargain purchase gain recognized in Q3.