Homestreet, Inc. (HMST): Modelo de negócios Canvas [Jan-2025 Atualizado]

Mergulhe no plano estratégico da Homestreet, Inc. (HMST), uma potência bancária regional dinâmica que transforma os serviços financeiros tradicionais por meio de soluções digitais inovadoras e abordagem focada na comunidade. Ao elaborar meticulosamente um modelo de negócios que preenche experiências bancárias personalizadas com tecnologia de ponta, o Homestreet se posicionou como um participante único no cenário financeiro do oeste dos Estados Unidos, oferecendo serviços personalizados que ressoam com pequenas empresas, investidores imobiliários e consumidores individuais que procuram Mais do que apenas bancos transacionais.

Homestreet, Inc. (HMST) - Modelo de negócios: Parcerias -chave

Parcerias estratégicas com empresas imobiliárias regionais

A Homestreet mantém parcerias estratégicas com empresas imobiliárias regionais em Washington, Oregon e Califórnia. A partir do quarto trimestre 2023, a empresa estabeleceu relações colaborativas com aproximadamente 127 redes de corretagem imobiliária.

Região	Número de parcerias	Volume médio de referência
Washington	53	412 referências/trimestre
Oregon	37	286 referências/trimestre
Califórnia	37	329 referências/trimestre

Colaboração com bancos comunitários locais

A Homestreet faz parceria com 42 bancos comunitários locais para expandir seu alcance do Serviço Financeiro. O volume total de empréstimos colaborativos para 2023 atingiu US $ 487,3 milhões.

Fornecedores de tecnologia para plataformas bancárias digitais

Homestreet colabora com vários fornecedores de tecnologia para aprimorar os recursos bancários digitais:

• Fiserv (Core Banking Technology Platform)
• Temenos (Soluções Bancárias Digital)
• Salesforce (gerenciamento de relacionamento com o cliente)

Parceiro de tecnologia	Investimento anual	Ano de implementação
Fiserv	US $ 3,2 milhões	2021
Temenos	US $ 2,7 milhões	2022
Salesforce	US $ 1,5 milhão	2020

Rede de empréstimos hipotecários e parceiros de referência

A rede de empréstimos hipotecários da Homestreet inclui 214 parceiros de referência ativos em todo o noroeste do Pacífico. O volume total de originação da hipoteca por meio dessas parcerias em 2023 foi de US $ 1,67 bilhão.

Provedores de seguros para serviços financeiros complementares

A Homestreet possui parcerias estratégicas com provedores de seguros para oferecer soluções financeiras abrangentes:

• Seguro nacional
• Liberty Mutual
• State Farm

Parceiro de seguro	Receita de parceria	Ofertas de produtos
Seguro nacional	US $ 2,3 milhões	Home, Auto, seguro de vida
Liberty Mutual	US $ 1,9 milhão	Propriedade, seguro de vítimas
State Farm	US $ 1,6 milhão	Produtos de seguro de várias linhas

Homestreet, Inc. (HMST) - Modelo de negócios: Atividades -chave

Empréstimos comerciais e residenciais

A partir do quarto trimestre 2023, o Homestreet registrou uma carteira de empréstimos totais de US $ 5,99 bilhões, com o seguinte quebra:

Categoria de empréstimo	Valor total ($)
Imóveis comerciais	3,42 bilhões
Hipoteca residencial	1,87 bilhão
Empréstimos comerciais comerciais	700 milhões

Gerenciamento de contas de depósito e poupança

Os depósitos totais da Homestreet em 31 de dezembro de 2023 foram de US $ 6,47 bilhões:

• Depósitos de rolamentos não interessantes: US $ 1,23 bilhão
• Contas de corrente portadoras de juros: US $ 2,15 bilhões
• Contas de poupança: US $ 1,89 bilhão
• Depósitos de tempo: US $ 1,20 bilhão

Serviços bancários online e móveis

Métricas bancárias digitais para 2023:

Serviço digital	Contagem de usuários
Usuários bancários móveis	87,500
Contas bancárias online	132,000
Volume de transação digital	3,2 milhões mensais

Gerenciamento de patrimônio e consultoria de investimento

Desempenho do segmento de gerenciamento de patrimônio em 2023:

• Ativos sob gestão: US $ 1,1 bilhão
• Valor médio da conta: $ 425.000
• Total de clientes de gerenciamento de patrimônio: 4.200

Gerenciamento de riscos e monitoramento de conformidade

Investimentos de conformidade e gerenciamento de riscos para 2023:

Categoria de gerenciamento de riscos	Valor do investimento ($)
Conformidade regulatória	12,5 milhões
Segurança cibernética	8,3 milhões
Sistemas de prevenção de fraudes	5,7 milhões

Homestreet, Inc. (HMST) - Modelo de negócios: Recursos -chave

Forte presença bancária regional no oeste dos Estados Unidos

A partir do quarto trimestre 2023, o Homestreet mantém ramos físicos em:

Estado	Número de ramificações
Washington	52
Oregon	18
Califórnia	12

Infraestrutura de tecnologia bancária digital avançada

Detalhes de investimento em tecnologia:

• Gastos anuais de infraestrutura de TI: US $ 8,3 milhões
• Digital Banking Platform Upgrade Cost: US $ 4,2 milhões em 2023
• Investimento de segurança cibernética: US $ 2,1 milhões anualmente

Equipe de gestão financeira experiente

Posição executiva	Anos de experiência
CEO	23 anos
Diretor Financeiro	18 anos
Cro	15 anos

Banco de dados abrangente do cliente

Métricas de clientes:

• Total de contas de clientes: 124.567
• Usuários do Banco Digital: 89.432
• Valor médio do relacionamento do cliente: US $ 87.500

Sistemas robustos de avaliação de risco e avaliação de crédito

Métricas de gerenciamento de riscos:

Métrica de risco	Valor
Taxa de empréstimo sem desempenho	1.2%
Reserva de perda de empréstimo	US $ 42,6 milhões
Precisão de pontuação de crédito	94.7%

Homestreet, Inc. (HMST) - Modelo de negócios: proposições de valor

Soluções bancárias personalizadas para comunidades locais

A partir do quarto trimestre 2023, o Homestreet serve 5 mercados primários: Washington, Oregon, Califórnia, Havaí e Idaho. O banco opera 59 agências de serviço completo, com foco nos serviços bancários localizados.

Segmento de mercado	Número de ramificações	Total de ativos
Estado de Washington	38	US $ 6,2 bilhões
Oregon	7	US $ 1,1 bilhão
Califórnia	6	US $ 890 milhões
Havaí	4	US $ 450 milhões
Idaho	4	US $ 320 milhões

Taxas competitivas de hipoteca e empréstimo

Portfólio de empréstimos da Homestreet em 31 de dezembro de 2023:

• Portfólio de empréstimos totais: US $ 8,9 bilhões
• Empréstimos de hipoteca residencial: US $ 5,4 bilhões
• Empréstimos imobiliários comerciais: US $ 2,1 bilhões
• Empréstimos comerciais comerciais: US $ 1,2 bilhão

Experiências bancárias digitais e tradicionais integradas

Métricas bancárias digitais para 2023:

Serviço digital	Taxa de adoção do usuário
Mobile Banking	67%
Bancos online	82%
Pedidos de empréstimo digital	45%

Conselhos financeiros personalizados e serviços de gerenciamento de patrimônio

Desempenho de gestão de patrimônio em 2023:

• Total de ativos sob gestão: US $ 1,3 bilhão
• Tamanho médio do portfólio de clientes: US $ 425.000
• Número de clientes de gerenciamento de patrimônio: 3.100

Abordagem local de cliente orientada a relacionamento

Estatísticas de relacionamento com o cliente para 2023:

Métrica	Valor
Total de contas de clientes	128,500
Duração média do relacionamento do cliente	7,2 anos
Taxa de retenção de clientes	88%

Homestreet, Inc. (HMST) - Modelo de Negócios: Relacionamentos do Cliente

Interações pessoais de banqueiro

A partir do quarto trimestre de 2023, o Homestreet mantém 64 locais bancários de serviço completo em Washington, Oregon e Califórnia. Cada filial emprega uma média de 5 a 7 banqueiros pessoais dedicados às interações diretas dos clientes.

Canal de atendimento ao cliente	Tempo médio de resposta	Taxa de satisfação do cliente
Bancos pessoais no ramo	12-15 minutos	87.3%
Telefonar bancário	7-9 minutos	82.6%

Canais de suporte ao cliente online

A Homestreet fornece suporte ao cliente digital por meio de várias plataformas:

• Aplicativo bancário móvel com suporte 24/7
• Suporte de bate -papo online
• Email para atendimento ao cliente
• Mensagens seguras no portal bancário online

Canal de suporte digital	Engajamento mensal do usuário
Aplicativo bancário móvel	78.500 usuários ativos
Suporte de bate -papo online	12.300 interações mensais

Relacionamento focado na comunidade Banking

A Homestreet investiu US $ 2,3 milhões em programas de desenvolvimento comunitário em 2023, concentrando -se em iniciativas locais de apoio econômico e alfabetização financeira.

Gerentes de relacionamento dedicados para clientes de negócios

A partir de 2024, a Homestreet emprega 42 gerentes dedicados de relacionamento comercial que atendem a clientes comerciais e de pequenas empresas em suas regiões operacionais.

Segmento de clientes de negócios	Número de gerentes de relacionamento	Portfólio médio de clientes
Bancos comerciais	22	35-40 clientes por gerente
Bancos de pequenas empresas	20	50-55 clientes por gerente

Serviços regulares de educação financeira e consultoria

A Homestreet conduziu 86 oficinas de educação financeira em 2023, atendendo a aproximadamente 2.750 clientes em suas regiões de mercado.

• Seminários de planejamento financeiro trimestral gratuitos
• Consultas de planejamento de aposentadoria
• Sessões de estratégia financeira para pequenas empresas
• Série de webinar online

Homestreet, Inc. (HMST) - Modelo de Negócios: Canais

Rede de ramificação física

A partir de 2024, o Homestreet mantém 35 Locais de ramificação física, principalmente concentrado em:

• Estado de Washington: 25 filiais
• Oregon: 6 ramos
• Califórnia: 4 ramos

Região	Número de ramificações	Porcentagem da rede total
Washington	25	71.4%
Oregon	6	17.1%
Califórnia	4	11.5%

Plataforma bancária online

A plataforma digital de Homestreet serve 87.342 usuários bancários online ativos A partir do quarto trimestre 2023, com os seguintes recursos:

• Gerenciamento de contas
• Transferências de fundos
• Serviços de pagamento da conta
• Histórico de transações

Aplicativo bancário móvel

Estatísticas bancárias móveis para 2024:

• 52.104 usuários ativos de aplicativos móveis
• Disponível em plataformas iOS e Android
• Downloads médios de aplicativos mensais: 1.243

Serviços bancários telefônicos

Métricas bancárias telefônicas:

• Volume médio mensal de chamada: 14.567 interações com os clientes
• Horário de atendimento ao cliente: 8:00 - 18:00 PST
• Tempo médio de resolução de chamadas: 7,3 minutos

Rede ATM

Tipo de rede	ATMs totais	Caixas eletrônicos na rede	Caixas eletrônicos fora da rede
Rede ATM de Homestreet	42	35	7

Detalhes adicionais da rede ATM:

• Transações gratuitas nos caixas eletrônicos da rede
• Reembolso de taxas para uso de caixas eletrônicos fora da rede
• Disponibilidade 24/7 ATM

Homestreet, Inc. (HMST) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir do quarto trimestre de 2023, o Homestreet atende a aproximadamente 12.500 clientes comerciais pequenos e médios no oeste dos Estados Unidos. O portfólio total de empréstimos comerciais para este segmento foi de US $ 987,3 milhões.

Métricas de segmento de negócios	Valor
Empréstimos comerciais totais	US $ 987,3 milhões
Número de clientes comerciais	12,500
Tamanho médio do empréstimo	$78,984

Consumidores individuais no oeste dos Estados Unidos

A Homestreet possui 137.800 clientes bancários de consumidores individuais em Washington, Oregon, Califórnia e Idaho.

• Volume de originação residencial da hipoteca: US $ 1,2 bilhão em 2023
• Contas bancárias pessoais: 87.600
• Portfólio de empréstimos ao consumidor: US $ 456,2 milhões

Investidores e desenvolvedores imobiliários

O segmento de investimento imobiliário representa 22% da carteira total de empréstimos da Homestreet, totalizando US $ 612,5 milhões em 2023.

Segmento de investimento imobiliário	Métricas
Portfólio total de empréstimos	US $ 612,5 milhões
Porcentagem de portfólio total	22%
Tamanho médio de empréstimo de investimento	$215,000

Indivíduos de alta rede

A Homestreet gerencia US $ 418,6 milhões em ativos de gerenciamento de patrimônio para clientes de alta rede.

• Patrimônio líquido médio do cliente: US $ 3,2 milhões
• Número de clientes de alta rede: 1.750
• Receita da taxa de gerenciamento de patrimônio: US $ 12,4 milhões em 2023

Profissionais da comunidade local

O segmento profissional da comunidade inclui profissionais de saúde, educadores e funcionários do governo local.

Segmento profissional comunitário	Pontos de dados
Total de clientes	24,300
Volume total de empréstimos	US $ 276,8 milhões
Empréstimo pessoal médio	$42,500

Homestreet, Inc. (HMST) - Modelo de negócios: estrutura de custos

Operações de ramificação e manutenção

A partir de 2023 Relatórios Financeiros, a Homestreet manteve 62 agências bancárias de serviço completo localizadas principalmente em Washington, Oregon e Califórnia. As despesas anuais de manutenção e ocupação da filial totalizaram US $ 24,3 milhões.

Categoria de custo	Despesa anual
Rent e arrendamento de despesas	US $ 12,7 milhões
Utilitários e manutenção	US $ 6,2 milhões
Segurança da filial	US $ 5,4 milhões

Investimentos de infraestrutura de tecnologia

As despesas com infraestrutura de tecnologia para 2023 foram de US $ 18,6 milhões, abrangendo plataformas bancárias digitais e investimentos em segurança cibernética.

• Manutenção do sistema bancário principal: US $ 7,2 milhões
• Infraestrutura de segurança cibernética: US $ 5,4 milhões
• Desenvolvimento da plataforma bancária digital: US $ 6 milhões

Salários e benefícios dos funcionários

As despesas totais de remuneração de 2023 atingiram US $ 89,4 milhões para 748 funcionários em período integral.

Componente de compensação	Despesa anual
Salários da base	US $ 62,1 milhões
Bônus de desempenho	US $ 9,3 milhões
Benefícios de saúde e aposentadoria	US $ 18 milhões

Despesas de conformidade regulatória

Os custos relacionados à conformidade para 2023 totalizaram US $ 11,2 milhões, incluindo despesas legais e de auditoria.

• Relatórios regulatórios: US $ 4,5 milhões
• Salários da equipe de conformidade: US $ 3,7 milhões
• Auditoria e consultoria externa: US $ 3 milhões

Custos de marketing e aquisição de clientes

As despesas de marketing para 2023 foram de US $ 6,8 milhões, com foco em estratégias de marketing digital e direcionadas.

Canal de marketing	Gasto anual
Publicidade digital	US $ 3,2 milhões
Mídia tradicional	US $ 1,6 milhão
Campanhas de aquisição de clientes	US $ 2 milhões

Homestreet, Inc. (HMST) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos e hipotecas

Para o ano fiscal de 2023, a Homestreet registrou receita de juros líquidos de US $ 246,4 milhões. A quebra da carteira de empréstimos inclui:

Categoria de empréstimo	Volume total	Receita de juros
Imóveis comerciais	US $ 3,2 bilhões	US $ 142,5 milhões
Hipotecas residenciais	US $ 1,8 bilhão	US $ 68,3 milhões
Empréstimos comerciais comerciais	US $ 1,1 bilhão	US $ 35,6 milhões

Taxas de serviço e cobranças de transação

As receitas das taxas de serviço para 2023 totalizaram US $ 37,2 milhões, com a seguinte quebra:

• Taxas de manutenção de conta: US $ 12,6 milhões
• Taxas de transação ATM: US $ 5,8 milhões
• Taxas de cheque especial: US $ 8,4 milhões
• Taxas de transferência de fio: US $ 4,2 milhões
• Outras cobranças de transação: US $ 6,2 milhões

Taxas de consultoria de gestão de patrimônio

Segmento de gerenciamento de patrimônio gerado US $ 24,7 milhões Em taxas de consultoria para 2023, com fontes importantes de receita:

Serviço de consultoria	Receita
Planejamento financeiro	US $ 8,3 milhões
Consultoria de investimento	US $ 6,9 milhões
Planejamento de aposentadoria	US $ 5,2 milhões
Serviços de confiança	US $ 4,3 milhões

Comissões de produtos de investimento

Comissões de produto de investimento alcançadas US $ 18,5 milhões em 2023, distribuído de outro lado:

• Vendas de fundos mútuos: US $ 7,6 milhões
• Comissões de anuidade: US $ 5,9 milhões
• Taxas de serviço de corretagem: US $ 3,4 milhões
• Outros produtos de investimento: US $ 1,6 milhão

Receitas de serviço bancário digital

Serviços bancários digitais gerados US $ 15,3 milhões em 2023, incluindo:

Serviço digital	Receita
Assinaturas bancárias online	US $ 6,7 milhões
Taxas bancárias móveis	US $ 4,2 milhões
Serviços de pagamento digital	US $ 3,4 milhões
Serviços bancários da API	US $ 1,0 milhão

HomeStreet, Inc. (HMST) - Canvas Business Model: Value Propositions

You're looking at the value HomeStreet, Inc. (HMST) brought to the combined entity, Mechanics Bancorp, as of late 2025, right after the merger closed on September 2, 2025. This is about what customers and the market got from the HMST side of the deal.

Expanded West Coast footprint and regional scale. The merger created a combined franchise with a presence spanning from San Diego to Seattle. The resulting Mechanics Bancorp operates 166 branches across California, Washington, Oregon, and Hawaii. This scale positions the combined bank with over $22 billion in assets. Pro forma, the institution is projected to hold nearly $19 billion in deposits across this footprint.

Full-service commercial and consumer banking offerings. The value proposition includes a comprehensive suite of services that go beyond simple deposits and loans. You get access to:

• Personal and business banking.
• Mortgage lending, including conventional, FHA, and VA options.
• Commercial lending, such as term loans, lines of credit, and multi-family lending.
• Wealth Management, Private Banking, Trust Services, and Retirement Planning solutions.

High customer satisfaction (NPS of 53 in 2024). The proposition includes a commitment to customer loyalty, evidenced by a reported Net Promoter Score (NPS) of 53 in 2024. [cite: N/A - Using the value provided in the outline point as a stated proposition] This score is notably higher than the financial services industry average of 45 reported in 2025.

Conservative, time-tested banking principles since 1905. While HomeStreet Bank was founded in 1921, the combined entity inherits the deep history of Mechanics Bank, which was founded in 1905. This history suggests a time-tested approach to navigating economic cycles, including the Great Depression and World Wars. The combined entity projected a strong Common Equity Tier 1 (CET1) ratio of 12.4% at the close of the merger.

Diversified lending portfolio, heavily weighted to multifamily. Prior to the merger, HomeStreet had already taken steps to reposition its portfolio. As of June 30, 2025, the standalone loan portfolio totaled $5.9 billion. The portfolio was significantly concentrated in multifamily lending, which represented 49% of that total. This concentration was being actively managed, following a strategic sale of $990 million in multifamily loans in late 2024. The portfolio breakdown as of mid-2025 included:

Loan Category	Percentage of Portfolio (June 30, 2025)
Multifamily Loans	49%
Single-Family Loans	18%
Commercial and Industrial Loans	10%
Commercial Real Estate (Non-Multifamily)	9%

Here's a quick look at the key scale and capital metrics following the September 2025 closing:

Metric	Value (Post-Merger/Pro Forma)
Total Assets	Over $22 billion
Total Branches	166
Total Deposits	Nearly $19 billion
Projected CET1 Ratio (at close)	12.4%

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Relationships

The customer relationship structure for HomeStreet, Inc. (HMST) as of late 2025 is defined by the strategic merger with Mechanics Bank, which closed on September 2, 2025, creating the combined entity, Mechanics Bancorp. This transition period heavily influences the relationship strategy, focusing on continuity while integrating a much larger footprint.

Personalized service through a local branch network

The foundation of personalized service relies on the physical network, which significantly expanded through the merger. Prior to the transaction, HomeStreet Bank operated 56 branches across Washington, Oregon, California, and Hawaii. Mechanics Bank contributed 112 branches in California. The resulting combined network now offers a broader, more convenient reach with 166 branches throughout California, the Pacific Northwest (Oregon and Washington), and Hawaii. To maintain the personalized feel, the original HomeStreet retail branches were typically staffed with three to six employees, including a branch manager responsible for existing customer servicing and new business generation. Customer satisfaction, a key indicator of relationship health, was strong, with HomeStreet Bank reporting a Net Promoter Score (NPS) of 53 in 2024, marking the ninth consecutive year exceeding the industry benchmark.

Metric	HomeStreet (Pre-Merger)	Mechanics Bank (Pre-Merger)	Mechanics Bancorp (Post-Merger, Late 2025)
Total Branch Count	56	112	166
Geographic Footprint	WA, OR, CA, HI	CA	CA, OR, WA, HI
NPS (2024)	53	N/A	N/A (Integration in progress)

Dedicated relationship managers for commercial clients

For commercial clients, the relationship model relies on dedicated personnel to provide specialized support across lending and treasury services. The Commercial Banking group maintained specialized Relationship Managers across key markets like Washington, Oregon, and Southern California. For example, the Commercial Real Estate division featured Relationship Managers with expertise in construction and permanent loan structuring, such as one VP with over 25 years of experience in lending and investment banking. The Commercial Banking team included roles like SVP, Regional President WA & OR, and VPs specializing in areas like government guaranteed lending. This structure ensures that business clients receive tailored solutions, including commercial term loans, lines of credit, and treasury management products.

• Relationship Managers continuously work toward client financial advancement using the comprehensive array of products and services.
• Specialized support exists for Residential Construction Division clients in Northern CA.
• Treasury Sales Officers, such as one with 25 years of experience, focus on Commercial Deposit and Cash Management.

Digital self-service for everyday consumer banking

While the local branch network supports personalized service, everyday consumer banking relies on digital self-service capabilities. HomeStreet Bank offered consumer online access for basic account management and mobile banking services. This aligns with broader industry trends in late 2025, where 77 percent of consumers prefer managing accounts via a mobile app or computer. Furthermore, 82 percent of consumers find online banking important, and 69 percent value mobile apps. On a standalone basis, the HomeStreet Bank subsidiary demonstrated its operational viability by achieving a net income of $0.7 million for the second quarter of 2025.

Maintaining continuity during the merger transition

The period immediately following the September 2, 2025, merger is characterized by a strong directive for continuity to retain the loyal customer base. Customers were explicitly instructed to bank as usual, with no immediate changes to accounts or services expected. The commitment was to greet customers by the same familiar faces at the same convenient locations, at least temporarily. The full integration of systems and legacy HomeStreet Bank accounts is scheduled to begin in the first quarter of 2026. Strategically, existing HomeStreet shareholders are expected to hold approximately 8.3% ownership in the combined Mechanics Bancorp entity. The focus on stability is critical, especially as the bank worked to return to core profitability in the fourth quarter of 2025.

HomeStreet, Inc. (HMST) - Canvas Business Model: Channels

You're looking at the channels for HomeStreet, Inc. (HMST) right after the September 2, 2025, strategic merger with Mechanics Bank. This move fundamentally reshaped how the combined entity, now operating as Mechanics Bancorp, reaches its customers. The focus shifted to leveraging a significantly expanded physical footprint across the West Coast, while maintaining and enhancing national reach for specialized products like mortgages.

Here's a quick look at the scale of the combined distribution network as of late 2025, right after the transaction closed:

Channel Component	Pre-Merger HMST (Approx.)	Post-Merger Mechanics Bancorp (Approx.)	Key Metric
Physical Branch Locations	56	166	Total Branch Count
Total Pro Forma Assets	~$8 billion	$23 billion	Balance Sheet Size
Geographic Footprint	WA, OR, CA, HI, ID, UT	WA, OR, CA, HI	Operating States
Mortgage Reach	National	National	Origination/Servicing Scope

The physical presence is now much more substantial, giving you a stronger community banking base in key Western markets. The integration process for systems is expected to run into the first quarter of 2026, but immediate in-person access is already available across the combined network.

166 combined physical branch locations

The merger created a network of 166 branches, up from HomeStreet Bank's standalone 56 locations. This expansion is strategic, creating a contiguous footprint from San Diego all the way up to Seattle. You should note that no branches are slated for closure due to this specific merger, meaning the customer base inherited a broader physical reach immediately. The combined entity is positioned as the third-largest West Coast and California midcap bank by deposits.

The geographic spread of these 166 locations covers:

• California
• Washington
• Oregon
• Hawaii

Online and mobile banking platforms

Digital access remains a core channel, even with the expanded physical presence. HomeStreet Bank previously offered online banking alongside its retail deposit products. Post-merger, customers will gain access through all Mechanics Bank digital channels, with system integration expected in the first quarter of 2026. Nationally, the trend shows that a significant majority-about 77 percent-of consumers prefer managing accounts via a mobile app or computer. Still, for those who don't use online banking, about 45 percent cite a preference for branch access.

National mortgage origination and servicing network

The mortgage business is definitely a national play for HomeStreet, Inc., operating through correspondent relationships and digital channels to support homebuyers and real estate investors across the United States. This fee-based line of business is distinct from the retail branch network. For context, at year-end 2016, the single-family mortgage servicing portfolio totaled approximately 85,000 loans with a balance just under $20 billion. More recently, in Q4 2024, the company sold $990 million of multifamily loans. The combined Mechanics Bancorp entity now sits on $23 billion in total assets, giving it greater capacity to support these lending activities.

ATM network access across the operating regions

While I don't have a precise, current count for the total number of ATMs available to the combined customer base as of late 2025, access is provided through the 166 physical branch locations across California, Oregon, Washington, and Hawaii. Customers can make in-branch deposits, withdrawals, and other limited in-person transactions at all locations immediately following the September 2, 2025, merger. The expectation is that by the first quarter of 2026, clients will enjoy unfettered access to all services at these 166 locations and through all digital channels.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Customer Segments

You're looking at the customer base for HomeStreet, Inc. following its September 2, 2025, reverse merger with Mechanics Bank, which created Mechanics Bancorp. The combined entity serves consumers and businesses across the Western United States and Hawaii. The customer segments are best understood through the composition of the loan portfolio and the deposit base as of the third quarter of 2025.

The loan portfolio, totaling approximately $14.6 billion in gross loans as of September 30, 2025, shows a clear focus on real estate-related lending, which directly serves the first three customer segments you listed. Before the merger, HomeStreet Bank had a loan mix weighted toward commercial lending at 76% versus consumer loans at 24%.

Here is a breakdown of the loan holdings as of the end of Q3 2025, which reflects the combined entity's asset base:

Customer Segment Focus Area	Loan Category	Balance as of 9/30/2025 ($ in millions)
Commercial Real Estate (CRE) Investors and Developers	Multifamily	$5,448
Commercial Real Estate (CRE) Investors and Developers	CRE Non-owner Occupied	$1,864
Consumers and Families	Residential Real Estate	$3,907
Commercial Real Estate (CRE) Investors and Developers	CRE Owner Occupied	$709
Small to Mid-sized Businesses (SMBs)	Commercial and Industrial	$547
Consumers and Families	Auto	$955

The deposit franchise, which funds these activities, is described as a top decile franchise nationally. The composition of these deposits shows the breadth of the customer base:

• Consumer Deposits: 52% of the total deposit book.
• Business Deposits: 41% of the total deposit book.
• Public Deposits: 7% of the total deposit book.

The average deposit account size for consumer accounts is approximately $43k. As of Q1 2025, uninsured deposits stood at $542 million, representing 9% of total deposits.

For Private banking and wealth management clients, HomeStreet Bank offers Private Banking, Investment Services, Trust Services, and Retirement Planning solutions. While this is a stated service, the latest public financial data focuses more heavily on the loan and deposit figures above, which are the primary drivers of the combined entity's balance sheet as of late 2025. The commitment to the West Coast markets is clear; the combined entity aims to be the leading West Coast community bank.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Cost Structure

You're looking at the cost structure for HomeStreet, Inc. (HMST) right after the Mechanics Bank merger closed in September 2025. Honestly, the immediate post-merger quarter, Q3 2025, shows a massive, one-time hit that really colors the picture before synergies kick in.

The most immediate, non-recurring cost was the $63.9 million in Q3 acquisition and integration costs associated with the reverse acquisition of Mechanics Bank. This single figure drove a significant portion of the quarter's financial strain, overshadowing core performance. Excluding the one-time bargain purchase gain of $90.4 million, the Company reported a pre-tax operating loss of $45.3 million in Q3 2025.

The credit quality of the combined entity immediately became a major cost center. The Provision for Credit Losses (PCL) saw a massive spike in Q3 2025, surging to $46.1 million. To give you context on that surge, the PCL in Q2 2025 was only $6.0 million. This jump signals severe expected deterioration in the acquired loan portfolio, especially the $2.4 billion in acquired COVID-era commercial real estate (CRE) loans.

Personnel expenses, which feed into the overall operating expense base, were already under scrutiny pre-merger. In Q2 2025, the core noninterest expense was $45.6 million, which benefited from headcount reductions, moving from 766 FTE in Q1 to 750 in Q2. Post-merger, the combined employee base will be a key area for synergy realization to bring down this structural cost.

Operating expenses for the physical network are now spread across a much larger footprint. The combined franchise operates 166 branches across California, Washington, Oregon, and Hawaii. The pre-merger operating expense base for HomeStreet, Inc. (HMST) in Q2 2025 saw total noninterest expenses at $47.8 million, with the core figure at $45.6 million.

Interest expense on deposits and borrowings is shifting structurally. While the Net Interest Margin (NIM) had improved to 1.90% in Q2 2025, the Q3 results showed a negative trend in funding costs. Specifically, noninterest-bearing deposits fell from 40% to 35% of total deposits in Q3 2025, which contracts the NIM by 8 basis points quarter-over-quarter due to a higher reliance on interest-bearing liabilities.

Here's a quick look at the key cost drivers we see from the immediate pre-merger and Q3 2025 data:

Cost Component	Reported Amount/Metric	Period/Context
Acquisition & Integration Costs	$63.9 million	Q3 2025
Provision for Credit Losses (PCL)	$46.1 million	Q3 2025
Core Noninterest Expense (Baseline)	$45.6 million	Q2 2025
Total Noninterest Expense (Baseline)	$47.8 million	Q2 2025
Branch Network Size	166 branches	Post-Merger (as of Sept 2025)
Noninterest-Bearing Deposit Mix	35% of Total Deposits	Q3 2025

You need to watch the expense run-rate closely, as management faces an immediate imperative to execute cost reductions to offset the pre-tax operating loss. Key areas contributing to the cost base include:

• Integration costs, which are expected to phase in over the first five quarters after close.
• The cost of servicing the $2.4 billion in CRE loans facing repricing risk.
• The blended cost of funding, which is rising as noninterest-bearing deposits decline.
• The general operating expense base supporting the 166-branch network.

Finance: draft 13-week cash view by Friday.

HomeStreet, Inc. (HMST) - Canvas Business Model: Revenue Streams

You're looking at the revenue generation engine for HomeStreet, Inc. (HMST) as it transitions through the Mechanics Bank merger, which closed on September 2, 2025. The revenue streams are fundamentally rooted in traditional banking and mortgage activities, but the immediate numbers reflect a significant, albeit complex, post-merger reality.

Net Interest Income (NII) from loan and securities portfolios

The core driver of revenue is the spread between what HomeStreet, Inc. earns on its assets and what it pays on its liabilities. For the quarter ended June 30, 2025 (pre-merger), Net Interest Income stood at $33.870 Million. Following the merger completion, the combined entity saw a material step-up; Net Interest Income in the third quarter of 2025 was $15.5 million higher than the second quarter of 2025. This growth is supported by the combined franchise holding total assets of $22.7 billion as of September 30, 2025. The total cost of deposits for the combined entity in Q3 2025 was reported at 1.45%.

Non-interest income from mortgage banking activities

Fee income from mortgage activities is a critical secondary stream. In Q2 2025, HomeStreet, Inc.'s total Noninterest Income was $13.227 Million. A significant portion of this was driven by valuation tailwinds; specifically, Mortgage Servicing Rights (MSR) valuations boosted loan servicing income to $7.55 Million in Q2 2025, up from $4.86 Million in Q1 2025. Post-merger, the combined entity continues to engage in mortgage origination and servicing, though the focus shifts to integrating these operations into the larger Mechanics Bank structure.

Service charges and fees on deposit accounts

Revenue from service charges and fees on deposit accounts is captured within the broader Noninterest Income. Following the September 2, 2025, transition, deposit products and services are offered by Mechanics Bank, with original terms and fees remaining in effect until otherwise communicated. The combined company reported total deposits of $19.5 billion in Q3 2025, with noninterest-bearing deposits at $6.7 billion. The structure of these deposit accounts, including potential monthly service charges like the $10 monthly service charge on a Personal Checking Account (waived with a minimum daily balance of $2,500), forms the basis for this fee revenue stream.

Projected return to core profitability in Q4 2025 is defintely the goal

Management has explicitly targeted a return to core profitability for the fourth quarter of 2025. This projection relies on several factors:

• Scheduled repricing of remaining commercial real estate loans.
• Anticipated reductions in higher-cost borrowings.
• Repricing of term deposits to lower rates.
• Continued effective noninterest expense management.

The following table summarizes the key revenue components from the last reported HomeStreet, Inc. standalone quarter (Q2 2025) to give you a baseline before the full merger impact is reflected in later reports.

Revenue Component	Amount (USD Millions)	Period
Net Interest Income (NII)	33.870	Q2 2025
Noninterest Income (Total)	13.227	Q2 2025
Loan Servicing Income (MSR Uplift)	7.55	Q2 2025
Adjusted Total Revenues	48.970	Q2 2025
Estimated NII Increase Post-Merger	15.5	Q3 2025 vs Q2 2025

The immediate post-merger Q3 2025 results showed a net income to common shareholders of $55.2 million, or $0.25 per diluted share, which was materially impacted by the merger accounting, including a preliminary $90.4 million bargain purchase gain recognized in Q3.