Liberty Latin America Ltd. (Lilak): Business Model Canvas [Jan-2025 Mis à jour]

Liberty Latin America Ltd. (Lilak) apparaît comme une puissance dynamique de télécommunications remodelant la connectivité numérique à travers l'Amérique latine, offrant un modèle commercial complet qui navigue stratégiquement sur les paysages du marché complexes. En tirant parti d'une approche innovante des infrastructures de télécommunications, des services mobiles et des solutions numériques, Lilak s'est positionné comme une force transformatrice dans la fourniture d'Internet à haut débit, de réseaux mobiles et de packages de communication intégrés à divers segments de clientèle. Cette toile de modèle commercial complexe révèle comment l'entreprise équilibre méticuleusement l'innovation technologique, les partenariats stratégiques et les services centrés sur le client pour stimuler la croissance des marchés régionaux difficiles et évolutifs.

Liberty Latin America Ltd. (Lilak) - Modèle commercial: partenariats clés

Fabricants d'équipements de télécommunications

Liberty Amérique latine s'associe aux principaux fabricants d'équipements de télécommunications suivants:

Fabricant	Type d'équipement	Détails du partenariat
Systèmes Cisco	Infrastructure réseau	Solutions de matériel et logiciel de réseautage
Huawei Technologies	Équipement de réseau mobile	Infrastructure 5G et matériel de télécommunications
Réseaux Nokia	Infrastructure de télécommunications	Équipement et solutions de réseau sans fil

Fournisseurs de services Internet locaux sur les marchés latino-américains

Les partenariats des principaux fournisseurs de services Internet régionaux comprennent:

• Téléfónica Brésil
• Claro Latin America
• Movistar Chili
• Tigo Colombie

Fournisseurs de contenu et sociétés de médias

Fournisseur de contenu	Type de contenu	Portée du partenariat
Netflix	Services de streaming	Distribution et regroupement du contenu
Disney +	Contenu médiatique	Intégration de la plate-forme de streaming
ESPN	Contenu sportif	Streaming sportif en direct et packages

Partenaires d'infrastructure de service et de technologie cloud

Partenariats d'infrastructure cloud et technologique:

• Amazon Web Services (AWS)
• Microsoft Azure
• Google Cloud Platform

Opérateurs de réseaux mobiles régionaux

Opérateur	Pays	Focus de partenariat
América Móvil	Mexique	Accords de partage et d'itinérance de réseau
Milliom	Amérique centrale	Collaboration des infrastructures
Télécom OI	Brésil	Services de réseau en gros

Liberty Latin America Ltd. (Lilak) - Modèle d'entreprise: Activités clés

Développement d'infrastructures de télécommunications

Liberty Amérique latine a investi 296 millions de dollars dans les infrastructures de réseau en 2022. La couverture du réseau s'étend sur 19 pays en Amérique latine et dans les Caraïbes.

Investissement en infrastructure	Portée géographique	Type de réseau
296 millions de dollars (2022)	19 pays	Réseaux de fibre optique et câblé

Provision de services Internet par câble et haut débit

Les abonnés à large bande totaux: 2,1 millions au troisième trimestre 2023. Les vitesses Internet moyennes varient entre 100 et 500 Mbps.

• Abonnés à large bande résidentiel: 1,8 million
• Abonnés à haut débit commercial: 300 000
• Revenus mensuels moyens moyens par utilisateur: 45,60 $

Opérations de réseau mobile

Base d'abonnés mobiles: 3,4 millions d'utilisateurs en Amérique latine en 2023.

Abonnés mobiles	Technologie de réseau	Zone de couverture
3,4 millions	4G / LTE	Région d'Amérique latine

Distribution de contenu numérique

Abonnés vidéo numériques: 1,2 million. Dépenses annuelles sur les licences de contenu: 78 millions de dollars en 2022.

• Abonnés à la plate-forme de streaming: 650 000
• Abonnés numériques à la télévision par câble: 550 000

Service client et support technique

Budget opérationnel du support client annuel: 112 millions de dollars. Les canaux de support comprennent le téléphone, le chat en ligne et les centres de services physiques.

Budget de soutien	Canaux de support	Temps de réponse moyen
112 millions de dollars	Téléphone, chat en ligne, centres physiques	24-48 heures

Liberty Latin America Ltd. (Lilak) - Modèle commercial: Ressources clés

Infrastructure du réseau de télécommunications étendues

Liberty Amérique latine exploite une infrastructure réseau dans 21 pays d'Amérique latine et des Caraïbes.

Actif de réseau	Quantité / spécification
Couverture du réseau de fibres	Plus de 52 000 kilomètres d'infrastructures de fibre optique
Empreinte du réseau câblé	Environ 9,5 millions de maisons sont passées
Tours de réseau mobile	1 200+ sites de transmission mobile

Licences de spectre

Holdings de spectre clés sur plusieurs marchés:

• Chili: 700 MHz, 2,6 GHz, bandes de spectre 3,5 GHz
• Panama: 700 MHz, licence de spectre 1,9 GHz
• Porto Rico: gamme complète d'allocations de spectre mobile

Technologie avancée et plateformes numériques

Catégorie de technologie	Capacités spécifiques
Infrastructure cloud	Réseau hybride multi-cloud avec une disponibilité de 99,99%
Centres de données	3 centres de données régionaux primaires avec plus de 500 capacités de serveur
Plates-formes numériques	Advanced VoIP, IoT et Enterprise Cloud Solutions

Travail des télécommunications qualifiées

Compte total des employés: 9 800 professionnels des télécommunications sur les marchés latino-américains.

• Travail d'ingénierie: 2 300 professionnels techniques spécialisés
• Équipe de support client: 3 600 représentants multilingues
• Gestion et équipe de direction: 450 leaders expérimentés des télécommunications

Reconnaissance de la marque

Métrique du marché	Valeur
Sensibilisation à la marque	72% sur les marchés primaires d'Amérique latine
Index de fidélité des clients	68% Taux client répété
Score de réputation du marché	8.2 / 10 dans les services de télécommunications

Liberty Latin America Ltd. (Lilak) - Modèle d'entreprise: propositions de valeur

Solutions complètes de connectivité numérique

Liberty Amérique latine fournit des services de télécommunications sur 20 marchés en Amérique latine et dans les Caraïbes. Au quatrième trimestre 2023, la société a servi environ 11,2 millions de clients résidentiels et commerciaux.

Catégorie de service	Client portée	Couverture du marché
Haut débit fixe	3,5 millions d'abonnés	17 pays
Services mobiles	4,7 millions d'abonnés mobiles	15 pays
Télévision par câble	3 millions d'abonnés vidéo	12 pays

Internet à grande vitesse et services mobiles

La société propose Internet haut débit avec des vitesses moyennes allant de 50 Mbps à 300 Mbps sur son réseau.

• Couverture du réseau 4G LTE sur les marchés primaires
• Vitesses de données mobiles moyennes de 25 à 50 Mbps
• Plans mobiles prépayés et postpayés disponibles

Packages de divertissement et de communication groupés

Liberty Amérique latine génère environ 3,2 milliards de dollars de revenus annuels à partir de forfaits de services intégrés.

Type de package	Prix ​​mensuel moyen	Services inclus
Pack de base	$45	Internet + câble de base
Paquet premium	$85	Internet à haut débit + câble + mobile

Couverture réseau fiable dans les régions mal desservies

L'infrastructure réseau s'étend sur environ 50 000 kilomètres de réseaux câblés en fibre optique et coaxial à travers l'Amérique latine.

Prix ​​de compétition pour les services de télécommunications

La stratégie de tarification moyenne positionne les services de 15 à 20% de moins que les principaux concurrents nationaux de télécommunications sur les marchés cibles.

• Broadband fixe à partir de 25 $ / mois
• Plans mobiles à partir de 15 $ / mois
• Aucune exigence de contrat à long terme

Liberty Latin America Ltd. (Lilak) - Modèle d'entreprise: relations clients

Plates-formes de support client multicanal

Liberty Latin America fournit un support client:

• Prise en charge du téléphone: centres de service à la clientèle 24/7
• Assistance de chat en ligne
• Canaux d'assistance par e-mail
• Interface de service client d'application mobile

Canal de support	Temps de réponse moyen	Taux de satisfaction client
Support téléphonique	8,2 minutes	87.5%
Chat en ligne	5,6 minutes	92.3%
Assistance par e-mail	24 heures	79.6%

Packages de services personnalisés

Liberty Latin America propose des forfaits de service personnalisés pour différents segments de clients:

• Packages de télécommunications résidentielles
• Solutions d'entreprise d'entreprise
• Internet et services mobiles groupés

Portails en libre-service numériques

Les plates-formes numériques comprennent:

• Gestion de compte en ligne
• Systèmes de facturation et de paiement
• Options de mise à niveau / rétrogradation du service

Fonction de portail numérique	Utilisateurs actifs mensuels	Transactions effectuées
Gestion des comptes	672,000	1,3 million
Facture en ligne	541,000	987,000

Programmes de fidélité et de rétention

Métriques de rétention de la clientèle:

• Taux de rétention de la clientèle annuelle: 84,3%
• Adhésion au programme de fidélité: 62% de la clientèle totale

Engagement client régulier

Statistiques d'engagement du point de contact numérique:

Canal numérique	Interactions mensuelles	Taux d'engagement des utilisateurs
Application mobile	1,2 million	68%
Réseaux sociaux	890,000	52%

Liberty Latin America Ltd. (Lilak) - Modèle commercial: canaux

Équipes de vente directes

Liberty L'Amérique latine maintient une force de vente directe de 2 347 représentants à travers l'Amérique latine et les Caraïbes au quatrième trimestre 2023.

Région	Taille de l'équipe de vente	Revenu moyen par représentant
Caraïbes	876	$345,000
l'Amérique latine	1,471	$412,000

Site Web en ligne et applications mobiles

Les plateformes numériques ont généré 287,4 millions de dollars de revenus en 2023.

• Téléchargements d'applications mobiles: 1,2 million
• Site Web Visiteurs uniques mensuels: 3,4 millions
• Transactions de service en ligne: 2,8 millions par trimestre

Magasins de détail et centres de service

Liberty Latin America exploite 423 emplacements de vente au détail à travers les territoires de service.

Pays	Nombre de magasins	Revenus de magasins annuels
Chili	87	64,2 millions de dollars
Panama	112	78,5 millions de dollars
Régions des Caraïbes	224	132,7 millions de dollars

Réseaux de concessionnaires autorisés

La société maintient 612 concessionnaires autorisés dans ses régions opérationnelles.

• Revenu annuel moyen des concessionnaires: 1,2 million de dollars
• Revenus de réseau total des concessionnaires: 734,4 millions de dollars en 2023

Télémarketing et plateformes de marketing numérique

Dépenses de marketing numérique: 42,3 millions de dollars en 2023.

Canal de marketing	Dépenses annuelles	Coût d'acquisition des clients
Publicité numérique	24,6 millions de dollars	$87
Télémarketing	17,7 millions de dollars	$65

Liberty Latin America Ltd. (Lilak) - Modèle d'entreprise: segments de clientèle

Consommateurs à large bande résidentiels

Liberty L'Amérique latine dessert les consommateurs à large bande résidentiels dans 20 pays d'Amérique latine et des Caraïbes.

Segment de marché	Nombre d'abonné	Revenus mensuels moyens par utilisateur (ARPU)
Haut débit résidentiel	4,3 millions	$25.60

Petites et moyennes entreprises commerciales

La société cible les petites et moyennes entreprises avec des solutions de télécommunications sur mesure.

Segment d'entreprise	Total des clients d'entreprise	Dépenses mensuelles moyennes
Télécommunications PME	185,000	$350

Clients des télécommunications d'entreprise

Liberty Latin America propose une infrastructure de télécommunications d'entreprise complète.

• Total des clients d'entreprise: 3 200
• Revenu de la solution d'entreprise: 412 millions de dollars (2023)
• Valeur du contrat moyen: 135 000 $ par an

Utilisateurs de téléphones mobiles

Couverture du segment des télécommunications mobiles en Amérique latine.

Segment mobile	Abonnés mobiles totaux	Utilisation des données mobiles
Télécommunications mobiles	2,1 millions	8,5 Go par utilisateur mensuel

Consommateurs de divertissement numérique

Services de divertissement et de streaming numériques offerts aux clients.

• Abonnés totaux de divertissement numérique: 1,2 million
• Revenus de divertissement numérique mensuel: 38,5 millions de dollars
• Arpu de service numérique moyen: 32,10 $

Liberty Latin America Ltd. (Lilak) - Modèle d'entreprise: Structure des coûts

Maintenance d'infrastructure réseau

Coûts de maintenance annuelle des infrastructures du réseau pour Liberty Amérique latine en 2023: 387,6 ​​millions de dollars

Catégorie d'infrastructure	Coût annuel
Maintenance du réseau câblé	156,3 millions de dollars
Entretien du réseau de fibres optiques	112,4 millions de dollars
Maintenance du réseau sans fil	118,9 millions de dollars

Investissements technologiques et équipements

Total des dépenses en capital de la technologie et de l'équipement pour 2023: 524,1 millions de dollars

• Mises à niveau des équipements de réseau: 276,5 millions de dollars
• Infrastructure du centre de données: 89,3 millions de dollars
• Équipement de locaux du client: 158,3 millions de dollars

Salaires et formation des employés

Total des dépenses du personnel pour 2023: 612,8 millions de dollars

Catégorie des employés	Dépenses salariales annuelles
Personnel technique	287,4 millions de dollars
Service client	174,6 millions de dollars
Gestion et administration	150,8 millions de dollars

Frais de marketing et d'acquisition des clients

Total des frais de marketing et d'acquisition des clients en 2023: 213,5 millions de dollars

• Marketing numérique: 87,2 millions de dollars
• Publicité traditionnelle: 62,7 millions de dollars
• Programmes de rétention à la clientèle: 63,6 millions de dollars

Coûts de licence de spectre et de conformité réglementaire

Total des dépenses de réglementation et de licence pour 2023: 98,4 millions de dollars

Catégorie de conformité	Coût annuel
Frais de licence de spectre	67,9 millions de dollars
Conformité réglementaire	30,5 millions de dollars

Liberty Latin America Ltd. (Lilak) - Modèle commercial: Strots de revenus

Services Internet basés sur l'abonnement

Revenus des services à large bande résidentiels en 2022: 1,2 milliard de dollars

Niveau de service	Taux d'abonnement mensuel	Nombre d'abonné
Haut débit de base	$39.99	425,000
Haut débit haut de gamme	$69.99	275,000

Frais de service de réseau mobile

Revenus de services mobiles pour 2022: 987 millions de dollars

• Abonnés mobiles prépayés: 3,2 millions
• Abonnés mobiles postpayés: 1,8 million

Monétisation du contenu numérique

Contenu numérique et services à valeur ajoutée: 156 millions de dollars en 2022

Catégorie de service	Revenus annuels
Services de streaming	78 millions de dollars
Stockage cloud	42 millions de dollars
Autres services numériques	36 millions de dollars

Solutions de télécommunications d'entreprise

Revenus de télécommunications B2B: 532 millions de dollars en 2022

• Services de réseaux d'entreprise: 287 millions de dollars
• Solutions de communication cloud: 145 millions de dollars
• Services informatiques gérés: 100 millions de dollars

Services de vente et d'installation d'équipement

Revenus liés à l'équipement: 214 millions de dollars en 2022

Catégorie d'équipement	Revenus de ventes annuels
Matériel de réseautage	89 millions de dollars
Équipement de prémisse du client	67 millions de dollars
Services d'installation	58 millions de dollars

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Value Propositions

You're looking at how Liberty Latin America Ltd. (LILAK) delivers distinct value to its customers across its footprint in the Caribbean and Latin America as of late 2025. The core of their offering is built around bundling services and aggressively upgrading the underlying network infrastructure.

Integrated fixed and mobile bundles (FMC) for simplicity and value

Liberty Latin America Ltd. heavily pushes Fixed-Mobile Convergence (FMC) as a key differentiator. This strategy aims to simplify billing and increase customer stickiness by offering combined packages.

The penetration rate for FMC across key markets was reported as greater than 30% as of the first quarter of 2025. This focus is clearly driving subscriber growth; in Q1 2025 alone, the company added close to 60,000 organic broadband and postpaid mobile net subscriber additions across the C&W Caribbean, C&W Panama, and Liberty Costa Rica segments. For the first half of 2025, total net organic additions across these core segments reached just over 100,000. The success of this bundling is evident in the Q3 2025 results, where Liberty Caribbean's performance benefited from the continued strategic focus on FMC initiatives.

High-speed broadband internet and next-generation mobile networks (5G infrastructure)

A significant value proposition is the commitment to next-generation speed and capacity. By the end of 2024, 97% of Liberty Latin America Ltd.'s fixed networks were already capable of delivering speeds of at least 1 Gbps, with the goal to reach nearly 100% coverage in 2025.

On the mobile side, Liberty Costa Rica is leading the charge on 5G Standalone (5G SA) deployment. In July 2025, they announced a contract with Ericsson to deploy over 1,400 5G SA network sites. This deployment is set to benefit more than 3.7 million subscribers across the entire national territory of Costa Rica. Liberty Costa Rica invested US$16.2 million to secure the necessary 5G spectrum blocks. Across the region, as of September 2025, 11 operators in six countries are actively investing in 5G SA networks.

Tailored postpaid mobile plans, such as the new multi-line bundle Liberty Mix

To capture and retain high-value mobile customers, Liberty Latin America Ltd. is rolling out specific plans. The introduction of the new postpaid customer value proposition, Liberty Mix, occurred in July 2025, with expectations that it would help support commercial momentum through the second half of the year. This focus on postpaid is paying dividends; in Q3 2025, postpaid additions were the highest in three years, led by Costa Rica. Liberty Caribbean saw its residential mobile revenue increase by 6% year-over-year on a rebased basis in Q2 2025, driven by postpaid additions and price increases.

Enterprise-grade connectivity, data center, and managed IT solutions for B2B

The enterprise segment, often channeled through Liberty Networks, provides essential connectivity and managed services. Liberty Networks saw its revenue increase by 6% in Q3 2025, fueled by growth in both wholesale and enterprise businesses, particularly subsea capacity revenue. The company expanded its wholesale footprint in Q1 2025, establishing new Points of Presence (PoPs) in Merida, Mexico, and Quetzaltenango, Guatemala, bringing the total wholesale PoPs to 94. While B2B momentum improved in Q3 2025, it is worth noting that overall B2B revenue saw a significant decline of 18% year-over-year in Q2 2025, largely due to the comparison against a strong project revenue period in the prior year.

Here's a quick look at some key operational metrics supporting these value propositions as of late 2025:

Metric	Segment/Area	Value/Period End	Context
Fixed Network 1 Gbps Coverage	Overall Fixed Network	Approaching 100% (Target for 2025)	Upgraded infrastructure for high-speed broadband
5G SA Network Sites Deployed	Liberty Costa Rica	Over 1,400 sites	In partnership with Ericsson, launched July 2025
FMC Penetration	Key Markets	Greater than 30%	As of Q1 2025
H1 2025 Net Subscriber Additions	Broadband & Postpaid Mobile (Excl. PR)	Just over 100,000	Combined organic additions across three key segments
Q3 2025 Rebased Adjusted OIBDA Growth	Liberty Caribbean	11% Year-over-Year	Driven by efficiency and FMC
Wholesale PoPs	Liberty Networks	94 Total	Reflecting B2B/Enterprise expansion as of Q1 2025

Resilient, defintely essential, communications during natural disasters

Liberty Latin America Ltd.'s value proposition extends to ensuring connectivity even when facing severe weather events, a critical need in the Caribbean. The company actively works to restore and maintain essential services following major storms.

The impact of Hurricane Melissa in Q3 2025, particularly in Jamaica, necessitated immediate infrastructure repair. In response, the company launched a collaboration with Starlink to deploy a direct-to-cell satellite service to further aid essential communications for customers during this difficult period. Furthermore, to support recovery efforts, Liberty Latin America Ltd. anticipates receiving proceeds from its weather derivative in Q4 2025. The prior year's Hurricane Beryl also caused adverse effects, with fixed residential revenue in Liberty Caribbean declining due to the impact of that storm in Q3 2024.

• Postpaid additions in Q3 2025 were the highest in three years.
• Rebased Adjusted OIBDA growth for the Group was 7% YoY in Q3 2025.
• Liberty Puerto Rico stabilized its business, driving 21% YoY rebased Adjusted OIBDA growth in Q2 2025.
• The company maintained its guidance of a 14% capex-to-revenues ratio for 2025.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Customer Relationships

You're looking at how Liberty Latin America Ltd. (LILA) manages its diverse customer base across the Caribbean and Latin America as of late 2025. It's a mix of high-touch service for big players and digital scaling for the masses, all while trying to win back trust.

Dedicated account management for large enterprise and government B2B clients is clearly a priority, especially given the expected H2 2025 catalyst from the B2B segment. While specific account manager headcounts aren't public, the focus is evident in the Liberty Networks segment, where enterprise revenue continues to benefit from managed services and B2B connectivity, as noted in Q1 2025 results. This high-touch approach is critical because, despite this focus, reported B2B revenue fell by 30% year-over-year in Q2 2025 on both reported and rebased bases, largely due to fewer project approvals compared to the prior year.

The company is definitely focused on improving Net Promoter Score (NPS) to rebuild customer trust. This is an internal metric driving operational focus, though Liberty Latin America Ltd. (LILA) hasn't publicly disclosed the latest NPS figures or the specific percentage improvement achieved through late 2025. The effort is tied to overall customer base management, which helped maintain a rebased Adjusted OIBDA expansion of 7% year-over-year through Q3 2025.

You see direct results in the postpaid churn reduction efforts, which have trended favorably in 2025. This positive trend supported mobile revenue growth. For example, Liberty Caribbean reported 41,000 net organic postpaid subscriber additions over the twelve months leading up to Q2 2025. Furthermore, Q3 2025 saw postpaid additions that were the highest in three years, led by strength in Costa Rica.

Driving scale through digital channels is key, seen in the focus on self-service and digital engagement to drive incremental gross adds. A major indicator of this digital bundling success is the Fixed-Mobile Convergence (FMC) penetration, which stood at over 30% across key markets as of Q1 2025. This strategy is clearly working to grow the base; Liberty Latin America Ltd. (LILA) added just over 100,000 net organic broadband and postpaid additions across Liberty Caribbean, C&W Panama, and Liberty Costa Rica in H1 2025.

For traditional support and sales, Liberty Latin America Ltd. (LILA) still relies on retail stores and call centers. These channels support the broader commercial momentum, which resulted in Liberty Latin America Ltd. (LILA) reporting a return to positive Operating Income in Q3 2025. The company's overall operational efficiency is reflected in the Adjusted OIBDA margin hitting 39% for the third quarter of 2025.

Here's a quick look at the commercial momentum supporting these relationship efforts through the first three quarters of 2025:

Metric	Value/Period	Source Context
Net Organic Broadband & Postpaid Additions (H1 2025)	>100,000	Across Liberty Caribbean, C&W Panama, and Liberty Costa Rica
Postpaid Additions (Q3 2025)	Highest in three years	Led by Costa Rica
Fixed-Mobile Convergence (FMC) Penetration	>30%	As of Q1 2025
Adjusted OIBDA Margin (Q3 2025)	39%	Sequential growth from all operating segments
Liberty Caribbean Postpaid Net Adds (Last 12 Months to Q2 2025)	41,000	Net organic additions

The relationship strategy also involves rapid response to external events. Following Hurricane Melissa in Q3 2025, Liberty Latin America Ltd. (LILA) launched a collaboration with Starlink to deliver a direct-to-cell satellite service to aid essential communications for customers in the Caribbean.

The customer base growth and management efforts are summarized by these key subscriber and service metrics:

• Organic broadband and postpaid mobile net adds in Q1 2025 were over 40,000.
• Liberty Caribbean mobile residential revenue increased by 6% rebased year-over-year in Q2 2025.
• Liberty Costa Rica mobile revenue growth was driven by postpaid subscriber increases in Q2 2025.
• The company expects to receive weather derivative proceeds in Q4 to support recovery efforts following the storm.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Channels

You're looking at how Liberty Latin America Ltd. (LILAK) gets its services-broadband internet, telephony, mobile, and digital video-into the hands of its residential and business customers, plus how it handles its wholesale network sales. The channels are a mix of physical presence and digital reach across its operating territories.

Direct sales force and retail stores across the operating territories.

Liberty Latin America serves customers across more than 20 countries in Latin America and the Caribbean. This physical reach is managed through consumer brands like BTC, Flow, Liberty, and Más Móvil. The direct sales force and retail footprint are essential for closing complex B2B deals and providing in-person support for consumer services, especially in markets where digital adoption for sales is still maturing.

• Operating under consumer brands: BTC, Flow, Liberty, Más Móvil.
• Serving over 20 countries across the region.
• B2B growth in C&W Panama was driven by large enterprise and government projects.

Digital platforms and online channels for sales and customer care.

Digital engagement is a clear priority, especially as the company pushes its Fixed-Mobile Convergence (FMC) strategy. This channel supports both new customer acquisition and ongoing customer care, helping to drive operational leverage. For instance, in Q1 2025, FMC penetration across key markets was reported at over 30% year-over-year. The commercial momentum in Q3 2025, which led to year-over-year rebased revenue growth, was supported by strong mobile business performance and postpaid additions.

Here's a look at the subscriber momentum feeding through these channels in the first half of 2025:

Metric	Period Ending	Value	Notes
Organic Broadband and Postpaid Net Adds (Excl. PR)	Q1 2025	Close to 60,000	Over 50% increase vs. Q4 2024
Organic Broadband and Postpaid Net Adds (Excl. PR)	H1 2025	Just over 100,000	Across Liberty Caribbean, C&W Panama, and Liberty Costa Rica
Group Adjusted OIBDA Margin	Q3 2025	39%	Sequential growth from Q2 2025

The company saw its strongest quarterly postpaid additions in three years in Q3 2025, led by Costa Rica. That's real traction.

Wholesale channel for subsea capacity and network lease to other carriers.

The Liberty Networks segment is a key channel for wholesale revenue, leveraging the subsea and terrestrial fiber optic network that connects more than 30 markets in the region. This channel showed strong performance in Q3 2025. Revenue growth here is directly tied to capacity sales, which is a high-margin business when executed well.

In Q3 2025, Liberty Networks reported:

• Rebased revenue growth of 6% year-over-year.
• Rebased Adjusted OIBDA growth of 10% year-over-year.
• Wholesale segment specifically saw 5% rebased revenue growth, driven by subsea capacity revenue.
• Reported revenue for the segment was $117 million.

This segment is definitely a growth engine, posting its best quarterly rebased revenue growth in about two years.

Field technicians and installation teams for fixed services deployment.

The deployment channel relies heavily on field technicians for the physical installation and maintenance of fixed services, like fiber-to-the-home (FTTH) and upgrades. The company has been focused on network enhancement, targeting near 100% of its fixed network to deliver 1 Gbps speeds by the close of 2025. This requires significant coordination from installation teams.

Key deployment metrics related to this channel include:

• Targeting near 100% fixed network delivery of 1 Gbps by 2025.
• Expansion of wholesale Points of Presence (PoPs) reached 94 by Q1 2025.
• Investment in rolling out new subsea cable systems to drive future revenue.
• Management is focused on lowering capital intensity, targeting a CapEx-to-revenue ratio of 14% over the next few years, down from the current 16%.

The deployment efforts are supported by a strategic goal to reduce capital intensity, meaning the field teams are working more efficiently on upgrades rather than broad, new build-outs, outside of strategic subsea projects.

Finance: draft 13-week cash view by Friday.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Customer Segments

Liberty Latin America Ltd. serves a broad base of customers across its operating footprint, segmented into residential consumers, businesses of various sizes, and wholesale partners.

Residential customers constitute a core segment, receiving integrated service offerings including fixed services like video, broadband, and telephony, alongside mobile subscriptions. Across all operations, Liberty Latin America Ltd. ended Q2 2025 with over 10.6 million mobile and fixed accesses in total. The focus on Fixed-Mobile Convergence (FMC) is strong, with penetration exceeding 30% in key markets as of Q1 2025. Commercial momentum in Q3 2025 was marked by the highest quarterly mobile postpaid additions in three years across the group. For instance, in Liberty Caribbean, residential mobile revenue saw a rebased increase of 2% year-over-year in Q3 2025. Liberty Costa Rica's rebased growth in Q3 2025 was also supported by higher residential mobile revenue. In contrast, Liberty Puerto Rico experienced a 7% rebased decrease in residential mobile revenue in Q3 2025.

The Business-to-Business (B2B) segment targets small/medium enterprises, large enterprises, and government agencies with specialized connectivity, data center, hosting, managed solutions, and IT support. Momentum in the B2B segment improved in Q3 2025 following prior challenges. Liberty Caribbean reported a rebased B2B revenue increase of 2% in Q3 2025. However, Liberty Puerto Rico's B2B revenue saw a significant rebased decline of 16% in Q3 2025. Liberty Networks, which serves the enterprise business, reported a 6% year-over-year rebased revenue growth in Q3 2025, fueled by enterprise expansion and subsea capacity revenue.

Wholesale customers primarily consist of other mobile network operators that lease subsea capacity from Liberty Latin America Ltd.'s Liberty Networks segment. Liberty Latin America Ltd. supports over 8 million mobile subscribers across Latin America and the Caribbean and manages wholesale operations across 21 countries. The Liberty Networks segment's rebased revenue grew by 6% year-over-year in Q3 2025, with wholesale revenue expansion being a key driver.

The company's customer base is spread across geographically diverse markets, which are often managed as distinct operational silos. The performance and customer dynamics vary significantly by region, as shown by the following data points from recent quarters:

Geographic Market	Reported Revenue (Q2 2025)	Rebased Revenue Change (Q3 2025 vs. Prior Year)	Key Segment Trend (Latest Data)
Liberty Puerto Rico	US$301 million (Q2 2025)	-5% (Reported Revenue for 9 months ended Sept 30, 2025)	B2B revenue declined 16% rebased in Q3 2025.
C&W Panama	US$177 million (Q2 2025)	3% (Reported Revenue for Q3 2025)	Added organic broadband and postpaid mobile net subscribers in H1 2025.
Liberty Caribbean	N/A	3% (Reported and Rebased Revenue for Q3 2025)	Residential mobile revenue increased 2% rebased in Q3 2025.
Liberty Costa Rica	US$151 million (Q2 2025)	6% (Reported Revenue for Q3 2025)	Led postpaid additions in Q3 2025.

The operational structure for customer engagement involves distinct strategies for each geography. For instance, C&W Caribbean saw its mobile residential revenue increase by 5% rebased in Q1 2025, driven by prepaid ARPU following price increases, primarily in Jamaica. Liberty Costa Rica's Q3 2025 rebased revenue growth of 3% was primarily from residential mobile revenue. You should note that Liberty Puerto Rico's Q1 2025 revenue decline of 11% rebased was partially due to the acquisition of EchoStar's prepaid mobile customer base in the prior year, which contributed approximately $10 million of revenue in each quarter.

The company's customer base is served through various brands, including BTC, Flow, Liberty, and Más Móvil, across its operating regions.

• Residential customers seek integrated entertainment and communication packages.
• B2B customers require specialized connectivity and IT solutions.
• Wholesale partners lease subsea capacity and network access.
• Organic net additions in H1 2025 totaled just over 100,000 across Liberty Caribbean, C&W Panama, and Liberty Costa Rica.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Cost Structure

You're looking at the cost side of Liberty Latin America Ltd. (LILAK) for late 2025, and honestly, the numbers show a business heavily investing in its future while managing the fallout from specific, large write-downs. The most immediate financial marker is the H1 2025 operating loss of $205 million.

This loss isn't just day-to-day spending; it was primarily driven by a significant, non-cash event: a $494 million impairment charge related to spectrum intangible assets at Liberty Puerto Rico, which you need to factor in when assessing recurring operational costs. Still, the underlying business showed operating leverage, with Adjusted OIBDA growing 8% year-over-year for the first half.

Here's a quick look at how the top and bottom lines framed the cost environment for the first six months of 2025:

Metric	H1 2025 Amount	Context
Revenue	$2,170 million	Reported revenue for the six months ended June 30, 2025.
Adjusted OIBDA	$822 million	Reflecting 8% year-over-year rebased growth.
Operating Income (Loss)	($205 million)	The reported operating loss for the six months ended June 30, 2025.
Q2 2025 P&E Additions	$150 million	Reflecting ongoing network investment in the second quarter.

Network infrastructure capital expenditure (CapEx) remains a major structural cost, though management is actively trying to dial it back. The target for Property and Equipment (P&E) additions is now 14% of revenue over the next few years, a reduction from the previous 16% level, signaling a shift from heavy build-out to optimization. You see this investment continuing in specific markets; for instance, Liberty Costa Rica invested $32.5 million in the first six months of 2025 for its network build, including 5G deployment and fiber-to-the-home expansion.

Significant operating expenses (OpEx) for network maintenance and commercial activities are baked into the cost base, but the focus is clearly on driving efficiency to improve margins. The company noted cost reduction activities across the Group to benefit from operating leverage. While specific dollar amounts for content acquisition or total employee salaries and benefits across all regional operations aren't broken out in the H1 reports, the general theme is cost discipline supporting Adjusted OIBDA momentum. Employee costs are inherently high given the multi-regional footprint spanning the Caribbean, Panama, and Costa Rica.

Here are the concrete data points related to cost control and investment activity:

• The company expects capital intensity to decline more broadly across the Group.
• Cost reduction efforts contributed to an improvement in the consolidated adjusted OIBDA margin, expanding by 340 basis points year-over-year in H1 2025.
• Liberty Costa Rica secured $100 million in financing specifically for 5G and fiber optic network deployment.
• In Costa Rica's 5G spectrum auction, each operator, including Liberty, agreed to pay $16.2 million for frequencies.
• Liberty Caribbean's Adjusted OIBDA growth was supported by efficiency initiatives.

Finance: review the Q3 2025 P&E spend against the 14% of revenue target by next Tuesday.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Revenue Streams

You're looking at how Liberty Latin America Ltd. (LILAK) brings in the money as of late 2025. The core of the business is still built around connectivity subscriptions for homes and mobile users, but the growth story is definitely shifting.

Residential subscription revenue from fixed services like broadband and video, alongside mobile services, forms the base. You see the company pushing Fixed-Mobile Convergence (FMC) hard, which helps lock in customers. For instance, in Liberty Caribbean during Q3 2025, fixed residential revenue was up 5% on a rebased basis, while both residential mobile and B2B revenue saw a 2% rebased increase. Also, Liberty Costa Rica saw residential mobile revenue growth driven by postpaid subscriber additions.

Business-to-Business (B2B) revenue from enterprise connectivity and managed services is showing better momentum now. After a tough Q1 2025 where B2B revenue declined, Q3 2025 saw revenue helped by better momentum in this segment. To be fair, Liberty Puerto Rico's B2B revenue still saw a 16% decline on a rebased basis in Q3, which is a specific challenge there.

Wholesale revenue from subsea capacity and network lease is a key growth area for Liberty Networks. This segment reported revenue increasing 6% year-over-year on both reported and rebased bases in Q3 2025, with subsea capacity revenue fueling that performance. They are still investing in new subsea cable systems to drive future revenue.

Mobile equipment sales revenue is also a component, showing up as a driver in specific markets like Liberty Costa Rica. It's a smaller piece, but it contributes to the overall top line when handset sales are strong.

The most recent snapshot shows Liberty Latin America Ltd. (LILAK) reported Q3 2025 revenue of $1.1125 billion, which represented a sequential uplift from the prior quarter. Here's a quick look at how the reported revenue for Q3 2025 compared sequentially:

Metric	Q3 2025 Revenue (USD Millions)	Q2 2025 Revenue (USD Millions)
Total Revenue	1112.50	1086.70

You can see the segment performance driving that total number in Q3 2025:

• Liberty Caribbean rebased fixed residential revenue growth: 5%.
• Liberty Caribbean rebased residential mobile and B2B revenue growth: 2% each.
• Liberty Networks reported and rebased revenue growth: 6%.
• Liberty Puerto Rico rebased revenue decline: 5%.
• Postpaid mobile additions in Q3 were the highest in three years across the group.

Finance: draft 13-week cash view by Friday.