Liberty Latin America Ltd. (LILAK): Modelo de negócios Canvas [Jan-2025 Atualizado]

Liberty Latin America Ltd. (LILAK) surge como uma potência de telecomunicações dinâmicas que remodelavam a conectividade digital na América Latina, oferecendo um modelo de negócios abrangente que navega estrategicamente paisagens complexas de mercado. Ao alavancar uma abordagem inovadora para a infraestrutura de telecomunicações, serviços móveis e soluções digitais, a LILAK se posicionou como uma força transformadora no fornecimento de Internet de alta velocidade, redes móveis e pacotes de comunicação integrados para diversos segmentos de clientes. Esse modelo de negócios intrincado Canvas revela como a empresa equilibra meticulosamente inovação tecnológica, parcerias estratégicas e serviços centrados no cliente para impulsionar o crescimento em mercados regionais desafiadores e em evolução.

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: Parcerias -chave

Fabricantes de equipamentos de telecomunicações

A Liberty Latin America faz parceria com os seguintes fabricantes de equipamentos de telecomunicações seguintes:

Fabricante	Tipo de equipamento	Detalhes da parceria
Sistemas Cisco	Infraestrutura de rede	Hardware de rede e soluções de software
Tecnologias Huawei	Equipamento de rede móvel	5G Infraestrutura e hardware de telecomunicações
Redes Nokia	Infraestrutura de telecomunicações	Equipamentos e soluções de rede sem fio

Provedores de serviços de Internet locais nos mercados latino -americanos

As principais parcerias regionais de provedores de serviços de Internet incluem:

• Telefónica Brasil
• Claro Latin America
• Movistar Chile
• TIGO Colômbia

Provedores de conteúdo e empresas de mídia

Provedor de conteúdo	Tipo de conteúdo	Escopo da parceria
Netflix	Serviços de streaming	Distribuição de conteúdo e agrupamento
Disney+	Conteúdo da mídia	Integração da plataforma de streaming
ESPN	Conteúdo esportivo	Transmissão e pacotes de esportes ao vivo

Serviços em nuvem e parceiros de infraestrutura de tecnologia

Parcerias de infraestrutura em nuvem e tecnologia:

• Amazon Web Services (AWS)
• Microsoft Azure
• Plataforma do Google Cloud

Operadores regionais de rede móvel

Operador	País	Foco em parceria
América Móvil	México	Acordos de compartilhamento e roaming de rede
Millicom	América Central	Colaboração de infraestrutura
Oi Telecom	Brasil	Serviços de rede por atacado

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: Atividades -chave

Desenvolvimento de infraestrutura de telecomunicações

A Liberty Latin America investiu US $ 296 milhões em infraestrutura de rede em 2022. A cobertura da rede abrange 19 países na América Latina e no Caribe.

Investimento de infraestrutura	Alcance geográfico	Tipo de rede
US $ 296 milhões (2022)	19 países	Redes de fibra óptica e cabo

Provisão de serviços de Internet a cabo e de banda larga

Os assinantes totais de banda larga: 2,1 milhões a partir do terceiro trimestre de 2023. As velocidades médias da Internet variam entre 100-500 Mbps.

• Assinantes de banda larga residencial: 1,8 milhão
• Assinantes de banda larga de negócios: 300.000
• Receita média de banda larga mensal por usuário: US $ 45,60

Operações de rede móvel

Base de assinante móvel: 3,4 milhões de usuários na América Latina em 2023.

Assinantes móveis	Tecnologia de rede	Área de cobertura
3,4 milhões	4G/LTE	Região da América Latina

Distribuição de conteúdo digital

Assinantes de vídeo digital: 1,2 milhão. Despesas anuais de licenciamento de conteúdo: US $ 78 milhões em 2022.

• Assinantes da plataforma de streaming: 650.000
• Assinantes digitais de TV a cabo: 550.000

Atendimento ao cliente e suporte técnico

Orçamento operacional anual de suporte ao cliente: US $ 112 milhões. Os canais de suporte incluem centros de telefone, bate -papo on -line e serviços físicos.

Orçamento de suporte	Canais de suporte	Tempo médio de resposta
US $ 112 milhões	Telefone, bate -papo online, centros físicos	24-48 horas

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: Recursos -chave

Extensa infraestrutura de rede de telecomunicações

A Liberty Latin America opera infraestrutura de rede em 21 países na América Latina e no Caribe.

Ativo de rede	Quantidade/especificação
Cobertura de rede de fibras	Mais de 52.000 quilômetros de infraestrutura de fibra óptica
Pegada de rede a cabo	Aproximadamente 9,5 milhões de casas aprovadas
Torres de rede móvel	1.200 mais de sites de transmissão móvel

Licenças de espectro

Principais participações de espectro em vários mercados:

• Chile: 700 MHz, 2,6 GHz, bandas de espectro de 3,5 GHz
• Panamá: 700 MHz, Licenças de espectro de 1,9 GHz
• Porto Rico: gama completa de alocações de espectro móvel

Tecnologia avançada e plataformas digitais

Categoria de tecnologia	Recursos específicos
Infraestrutura em nuvem	Rede híbrida de várias nuvens com tempo de atividade de 99,99%
Data centers	3 data centers regionais primários com mais de 500 servidores
Plataformas digitais	Soluções avançadas de VoIP, IoT e Enterprise Cloud

Força de trabalho de telecomunicações qualificadas

Contagem total de funcionários: 9.800 profissionais de telecomunicações nos mercados latino -americanos.

• Força de trabalho de engenharia: 2.300 profissionais técnicos especializados
• Equipe de suporte ao cliente: 3.600 representantes multilíngues
• Equipe de gestão e executivo: 450 líderes experientes de telecomunicações

Reconhecimento da marca

Métrica de mercado	Valor
Reconhecimento da marca	72% nos mercados primários da América Latina
Índice de fidelidade do cliente	68% de taxa de cliente recorrente
Pontuação de reputação de mercado	8.2/10 entre serviços de telecomunicações

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: proposições de valor

Soluções abrangentes de conectividade digital

A Liberty Latin America fornece serviços de telecomunicações em 20 mercados na América Latina e no Caribe. A partir do quarto trimestre de 2023, a empresa atendeu aproximadamente 11,2 milhões de clientes residenciais e comerciais.

Categoria de serviço	Alcance do cliente	Cobertura de mercado
Banda larga fixa	3,5 milhões de assinantes	17 países
Serviços móveis	4,7 milhões de assinantes móveis	15 países
TV a cabo	3 milhões de assinantes de vídeo	12 países

Serviços de Internet e móveis de alta velocidade

A empresa oferece Internet de alta velocidade com velocidades médias que variam de 50 Mbps a 300 Mbps em sua rede.

• Cobertura de rede 4G LTE nos mercados primários
• Velocidade média de dados móveis de 25-50 Mbps
• Planos pré -pagos e pós -pagos móveis disponíveis

Pacotes de entretenimento e comunicação agrupados

A Liberty Latin America gera aproximadamente US $ 3,2 bilhões em receita anual de pacotes de serviços integrados.

Tipo de pacote	Preço médio mensal	Serviços incluídos
Pacote básico	$45	Internet + cabo básico
Pacote premium	$85	Internet de alta velocidade + cabo + celular

Cobertura de rede confiável em regiões carentes

A infraestrutura de rede abrange aproximadamente 50.000 quilômetros de redes de cabos de fibra óptica e coaxial em toda a América Latina.

Preços competitivos para serviços de telecomunicações

Serviços médios de estratégia de preços 15-20% abaixo dos principais concorrentes nacionais de telecomunicações nos mercados-alvo.

• Banda larga fixa a partir de US $ 25/mês
• Planos móveis de US $ 15/mês
• Não há requisitos de contrato de longo prazo

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: Relacionamentos do cliente

Plataformas de suporte ao cliente multicanal

Liberty Latin America fornece suporte ao cliente por meio de:

• Suporte telefônico: Centros de atendimento ao cliente 24/7
• Suporte de bate -papo online
• Canais de suporte de email
• Interface de atendimento ao cliente do aplicativo móvel

Canal de suporte	Tempo médio de resposta	Taxa de satisfação do cliente
Suporte telefônico	8,2 minutos	87.5%
Chat online	5,6 minutos	92.3%
Suporte por e -mail	24 horas	79.6%

Pacotes de serviço personalizados

A Liberty Latin America oferece pacotes de serviços personalizados para diferentes segmentos de clientes:

• Pacotes de telecomunicações residenciais
• Business Enterprise Solutions
• Internet e serviços móveis agrupados

Portais de autoatendimento digital

As plataformas digitais incluem:

• Gerenciamento de contas on -line
• Sistemas de cobrança e pagamento
• Opções de atualização/downgrade de serviço

Recurso de portal digital	Usuários ativos mensais	Transações concluídas
Gerenciamento de contas	672,000	1,3 milhão
Cobrança on -line	541,000	987,000

Programas de lealdade e retenção

Métricas de retenção de clientes:

• Taxa anual de retenção de clientes: 84,3%
• Associação do programa de fidelidade: 62% da base total de clientes

Engajamento regular do cliente

Estatísticas de engajamento de ponto de toque digital:

Canal digital	Interações mensais	Taxa de envolvimento do usuário
Aplicativo móvel	1,2 milhão	68%
Mídia social	890,000	52%

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: canais

Equipes de vendas diretas

A Liberty Latin America mantém uma força de vendas direta de 2.347 representantes na América Latina e no Caribe a partir do quarto trimestre 2023.

Região	Tamanho da equipe de vendas	Receita média por representante
Caribe	876	$345,000
América latina	1,471	$412,000

Site online e aplicativos móveis

As plataformas digitais geraram US $ 287,4 milhões em receita em 2023.

• Downloads de aplicativos móveis: 1,2 milhão
• Website Mensal Visitantes únicos: 3,4 milhões
• Transações de serviço online: 2,8 milhões por trimestre

Lojas de varejo e centros de serviço

A Liberty Latin America opera 423 locais de varejo em territórios de serviço.

País	Número de lojas	Receita anual da loja
Chile	87	US $ 64,2 milhões
Panamá	112	US $ 78,5 milhões
Regiões do Caribe	224	US $ 132,7 milhões

Redes de revendedores autorizados

A empresa mantém 612 revendedores autorizados em suas regiões operacionais.

• Receita anual do revendedor médio: US $ 1,2 milhão
• Receita de rede total de revendedores: US $ 734,4 milhões em 2023

Plataformas de telemarketing e marketing digital

Despesas de marketing digital: US $ 42,3 milhões em 2023.

Canal de marketing	Gasto anual	Custo de aquisição do cliente
Publicidade digital	US $ 24,6 milhões	$87
Telemarketing	US $ 17,7 milhões	$65

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: segmentos de clientes

Consumidores de banda larga residencial

A Liberty Latin America atende consumidores de banda larga residencial em 20 países na América Latina e no Caribe.

Segmento de mercado	Contagem de assinantes	Receita mensal média por usuário (ARPU)
Banda larga residencial	4,3 milhões	$25.60

Pequenas e médias empresas

A empresa tem como alvo pequenas e médias empresas com soluções de telecomunicações personalizadas.

Segmento de negócios	Total de clientes corporativos	Gasto mensal médio
Telecomunicações para PME	185,000	$350

Clientes de telecomunicações corporativas

A Liberty Latin America fornece uma infraestrutura abrangente de telecomunicações corporativas.

• Total de clientes corporativos: 3.200
• Receita da solução corporativa: US $ 412 milhões (2023)
• Valor médio do contrato: US $ 135.000 anualmente

Usuários de telefones celulares

Cobertura de segmento de telecomunicações móveis em toda a América Latina.

Segmento móvel	Total de assinantes móveis	Uso de dados móveis
Telecomunicações móveis	2,1 milhões	8,5 GB por usuário mensalmente

Consumidores de entretenimento digital

Serviços de entretenimento e streaming digitais oferecidos aos clientes.

• Total de assinantes de entretenimento digital: 1,2 milhão
• Receita mensal de entretenimento digital: US $ 38,5 milhões
• Serviço digital médio ARPU: $ 32,10

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: estrutura de custos

Manutenção de infraestrutura de rede

Custos anuais de manutenção de infraestrutura de rede da Liberty Latin America em 2023: US $ 387,6 ​​milhões

Categoria de infraestrutura	Custo anual
Manutenção da rede a cabo	US $ 156,3 milhões
Upkeep de rede de fibra óptica	US $ 112,4 milhões
Manutenção da rede sem fio	US $ 118,9 milhões

Investimentos de tecnologia e equipamentos

Tecnologia total e gasto de capital de equipamentos para 2023: US $ 524,1 milhões

• Atualizações de equipamentos de rede: US $ 276,5 milhões
• Infraestrutura do data center: US $ 89,3 milhões
• Equipamento de instalações do cliente: US $ 158,3 milhões

Salários e treinamento de funcionários

Total de despesas de pessoal para 2023: US $ 612,8 milhões

Categoria de funcionários	Despesas salariais anuais
Equipe técnica	US $ 287,4 milhões
Atendimento ao Cliente	US $ 174,6 milhões
Gestão e administração	US $ 150,8 milhões

Despesas de marketing e aquisição de clientes

Custos totais de marketing e aquisição de clientes em 2023: US $ 213,5 milhões

• Marketing Digital: US $ 87,2 milhões
• Publicidade tradicional: US $ 62,7 milhões
• Programas de retenção de clientes: US $ 63,6 milhões

Licenciamento de espectro e custos de conformidade regulatória

Despesas totais de regulamentação e licenciamento para 2023: US $ 98,4 milhões

Categoria de conformidade	Custo anual
Taxas de licenciamento de espectro	US $ 67,9 milhões
Conformidade regulatória	US $ 30,5 milhões

Liberty Latin America Ltd. (LILAK) - Modelo de negócios: fluxos de receita

Serviços de Internet baseados em assinatura

Receita de serviços de banda larga residencial em 2022: US $ 1,2 bilhão

Nível de serviço	Taxa de assinatura mensal	Contagem de assinantes
Banda larga básica	$39.99	425,000
Banda larga premium	$69.99	275,000

Taxas de serviço de rede móvel

Receita de serviço móvel para 2022: US $ 987 milhões

• Assinantes móveis pré -pagos: 3,2 milhões
• Assinantes móveis pós -pagos: 1,8 milhão

Monetização de conteúdo digital

Conteúdo digital e receita de serviços de valor agregado: US $ 156 milhões em 2022

Categoria de serviço	Receita anual
Serviços de streaming	US $ 78 milhões
Armazenamento em nuvem	US $ 42 milhões
Outros serviços digitais	US $ 36 milhões

Enterprise Telecommunications Solutions

Receita de telecomunicações B2B: US $ 532 milhões em 2022

• Serviços de rede corporativa: US $ 287 milhões
• Soluções de comunicação em nuvem: US $ 145 milhões
• Serviços de TI gerenciados: US $ 100 milhões

Serviços de vendas e instalação de equipamentos

Receita relacionada ao equipamento: US $ 214 milhões em 2022

Categoria de equipamento	Receita anual de vendas
Hardware de rede	US $ 89 milhões
Equipamento de premissa de clientes	US $ 67 milhões
Serviços de instalação	US $ 58 milhões

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Value Propositions

You're looking at how Liberty Latin America Ltd. (LILAK) delivers distinct value to its customers across its footprint in the Caribbean and Latin America as of late 2025. The core of their offering is built around bundling services and aggressively upgrading the underlying network infrastructure.

Integrated fixed and mobile bundles (FMC) for simplicity and value

Liberty Latin America Ltd. heavily pushes Fixed-Mobile Convergence (FMC) as a key differentiator. This strategy aims to simplify billing and increase customer stickiness by offering combined packages.

The penetration rate for FMC across key markets was reported as greater than 30% as of the first quarter of 2025. This focus is clearly driving subscriber growth; in Q1 2025 alone, the company added close to 60,000 organic broadband and postpaid mobile net subscriber additions across the C&W Caribbean, C&W Panama, and Liberty Costa Rica segments. For the first half of 2025, total net organic additions across these core segments reached just over 100,000. The success of this bundling is evident in the Q3 2025 results, where Liberty Caribbean's performance benefited from the continued strategic focus on FMC initiatives.

High-speed broadband internet and next-generation mobile networks (5G infrastructure)

A significant value proposition is the commitment to next-generation speed and capacity. By the end of 2024, 97% of Liberty Latin America Ltd.'s fixed networks were already capable of delivering speeds of at least 1 Gbps, with the goal to reach nearly 100% coverage in 2025.

On the mobile side, Liberty Costa Rica is leading the charge on 5G Standalone (5G SA) deployment. In July 2025, they announced a contract with Ericsson to deploy over 1,400 5G SA network sites. This deployment is set to benefit more than 3.7 million subscribers across the entire national territory of Costa Rica. Liberty Costa Rica invested US$16.2 million to secure the necessary 5G spectrum blocks. Across the region, as of September 2025, 11 operators in six countries are actively investing in 5G SA networks.

Tailored postpaid mobile plans, such as the new multi-line bundle Liberty Mix

To capture and retain high-value mobile customers, Liberty Latin America Ltd. is rolling out specific plans. The introduction of the new postpaid customer value proposition, Liberty Mix, occurred in July 2025, with expectations that it would help support commercial momentum through the second half of the year. This focus on postpaid is paying dividends; in Q3 2025, postpaid additions were the highest in three years, led by Costa Rica. Liberty Caribbean saw its residential mobile revenue increase by 6% year-over-year on a rebased basis in Q2 2025, driven by postpaid additions and price increases.

Enterprise-grade connectivity, data center, and managed IT solutions for B2B

The enterprise segment, often channeled through Liberty Networks, provides essential connectivity and managed services. Liberty Networks saw its revenue increase by 6% in Q3 2025, fueled by growth in both wholesale and enterprise businesses, particularly subsea capacity revenue. The company expanded its wholesale footprint in Q1 2025, establishing new Points of Presence (PoPs) in Merida, Mexico, and Quetzaltenango, Guatemala, bringing the total wholesale PoPs to 94. While B2B momentum improved in Q3 2025, it is worth noting that overall B2B revenue saw a significant decline of 18% year-over-year in Q2 2025, largely due to the comparison against a strong project revenue period in the prior year.

Here's a quick look at some key operational metrics supporting these value propositions as of late 2025:

Metric	Segment/Area	Value/Period End	Context
Fixed Network 1 Gbps Coverage	Overall Fixed Network	Approaching 100% (Target for 2025)	Upgraded infrastructure for high-speed broadband
5G SA Network Sites Deployed	Liberty Costa Rica	Over 1,400 sites	In partnership with Ericsson, launched July 2025
FMC Penetration	Key Markets	Greater than 30%	As of Q1 2025
H1 2025 Net Subscriber Additions	Broadband & Postpaid Mobile (Excl. PR)	Just over 100,000	Combined organic additions across three key segments
Q3 2025 Rebased Adjusted OIBDA Growth	Liberty Caribbean	11% Year-over-Year	Driven by efficiency and FMC
Wholesale PoPs	Liberty Networks	94 Total	Reflecting B2B/Enterprise expansion as of Q1 2025

Resilient, defintely essential, communications during natural disasters

Liberty Latin America Ltd.'s value proposition extends to ensuring connectivity even when facing severe weather events, a critical need in the Caribbean. The company actively works to restore and maintain essential services following major storms.

The impact of Hurricane Melissa in Q3 2025, particularly in Jamaica, necessitated immediate infrastructure repair. In response, the company launched a collaboration with Starlink to deploy a direct-to-cell satellite service to further aid essential communications for customers during this difficult period. Furthermore, to support recovery efforts, Liberty Latin America Ltd. anticipates receiving proceeds from its weather derivative in Q4 2025. The prior year's Hurricane Beryl also caused adverse effects, with fixed residential revenue in Liberty Caribbean declining due to the impact of that storm in Q3 2024.

• Postpaid additions in Q3 2025 were the highest in three years.
• Rebased Adjusted OIBDA growth for the Group was 7% YoY in Q3 2025.
• Liberty Puerto Rico stabilized its business, driving 21% YoY rebased Adjusted OIBDA growth in Q2 2025.
• The company maintained its guidance of a 14% capex-to-revenues ratio for 2025.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Customer Relationships

You're looking at how Liberty Latin America Ltd. (LILA) manages its diverse customer base across the Caribbean and Latin America as of late 2025. It's a mix of high-touch service for big players and digital scaling for the masses, all while trying to win back trust.

Dedicated account management for large enterprise and government B2B clients is clearly a priority, especially given the expected H2 2025 catalyst from the B2B segment. While specific account manager headcounts aren't public, the focus is evident in the Liberty Networks segment, where enterprise revenue continues to benefit from managed services and B2B connectivity, as noted in Q1 2025 results. This high-touch approach is critical because, despite this focus, reported B2B revenue fell by 30% year-over-year in Q2 2025 on both reported and rebased bases, largely due to fewer project approvals compared to the prior year.

The company is definitely focused on improving Net Promoter Score (NPS) to rebuild customer trust. This is an internal metric driving operational focus, though Liberty Latin America Ltd. (LILA) hasn't publicly disclosed the latest NPS figures or the specific percentage improvement achieved through late 2025. The effort is tied to overall customer base management, which helped maintain a rebased Adjusted OIBDA expansion of 7% year-over-year through Q3 2025.

You see direct results in the postpaid churn reduction efforts, which have trended favorably in 2025. This positive trend supported mobile revenue growth. For example, Liberty Caribbean reported 41,000 net organic postpaid subscriber additions over the twelve months leading up to Q2 2025. Furthermore, Q3 2025 saw postpaid additions that were the highest in three years, led by strength in Costa Rica.

Driving scale through digital channels is key, seen in the focus on self-service and digital engagement to drive incremental gross adds. A major indicator of this digital bundling success is the Fixed-Mobile Convergence (FMC) penetration, which stood at over 30% across key markets as of Q1 2025. This strategy is clearly working to grow the base; Liberty Latin America Ltd. (LILA) added just over 100,000 net organic broadband and postpaid additions across Liberty Caribbean, C&W Panama, and Liberty Costa Rica in H1 2025.

For traditional support and sales, Liberty Latin America Ltd. (LILA) still relies on retail stores and call centers. These channels support the broader commercial momentum, which resulted in Liberty Latin America Ltd. (LILA) reporting a return to positive Operating Income in Q3 2025. The company's overall operational efficiency is reflected in the Adjusted OIBDA margin hitting 39% for the third quarter of 2025.

Here's a quick look at the commercial momentum supporting these relationship efforts through the first three quarters of 2025:

Metric	Value/Period	Source Context
Net Organic Broadband & Postpaid Additions (H1 2025)	>100,000	Across Liberty Caribbean, C&W Panama, and Liberty Costa Rica
Postpaid Additions (Q3 2025)	Highest in three years	Led by Costa Rica
Fixed-Mobile Convergence (FMC) Penetration	>30%	As of Q1 2025
Adjusted OIBDA Margin (Q3 2025)	39%	Sequential growth from all operating segments
Liberty Caribbean Postpaid Net Adds (Last 12 Months to Q2 2025)	41,000	Net organic additions

The relationship strategy also involves rapid response to external events. Following Hurricane Melissa in Q3 2025, Liberty Latin America Ltd. (LILA) launched a collaboration with Starlink to deliver a direct-to-cell satellite service to aid essential communications for customers in the Caribbean.

The customer base growth and management efforts are summarized by these key subscriber and service metrics:

• Organic broadband and postpaid mobile net adds in Q1 2025 were over 40,000.
• Liberty Caribbean mobile residential revenue increased by 6% rebased year-over-year in Q2 2025.
• Liberty Costa Rica mobile revenue growth was driven by postpaid subscriber increases in Q2 2025.
• The company expects to receive weather derivative proceeds in Q4 to support recovery efforts following the storm.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Channels

You're looking at how Liberty Latin America Ltd. (LILAK) gets its services-broadband internet, telephony, mobile, and digital video-into the hands of its residential and business customers, plus how it handles its wholesale network sales. The channels are a mix of physical presence and digital reach across its operating territories.

Direct sales force and retail stores across the operating territories.

Liberty Latin America serves customers across more than 20 countries in Latin America and the Caribbean. This physical reach is managed through consumer brands like BTC, Flow, Liberty, and Más Móvil. The direct sales force and retail footprint are essential for closing complex B2B deals and providing in-person support for consumer services, especially in markets where digital adoption for sales is still maturing.

• Operating under consumer brands: BTC, Flow, Liberty, Más Móvil.
• Serving over 20 countries across the region.
• B2B growth in C&W Panama was driven by large enterprise and government projects.

Digital platforms and online channels for sales and customer care.

Digital engagement is a clear priority, especially as the company pushes its Fixed-Mobile Convergence (FMC) strategy. This channel supports both new customer acquisition and ongoing customer care, helping to drive operational leverage. For instance, in Q1 2025, FMC penetration across key markets was reported at over 30% year-over-year. The commercial momentum in Q3 2025, which led to year-over-year rebased revenue growth, was supported by strong mobile business performance and postpaid additions.

Here's a look at the subscriber momentum feeding through these channels in the first half of 2025:

Metric	Period Ending	Value	Notes
Organic Broadband and Postpaid Net Adds (Excl. PR)	Q1 2025	Close to 60,000	Over 50% increase vs. Q4 2024
Organic Broadband and Postpaid Net Adds (Excl. PR)	H1 2025	Just over 100,000	Across Liberty Caribbean, C&W Panama, and Liberty Costa Rica
Group Adjusted OIBDA Margin	Q3 2025	39%	Sequential growth from Q2 2025

The company saw its strongest quarterly postpaid additions in three years in Q3 2025, led by Costa Rica. That's real traction.

Wholesale channel for subsea capacity and network lease to other carriers.

The Liberty Networks segment is a key channel for wholesale revenue, leveraging the subsea and terrestrial fiber optic network that connects more than 30 markets in the region. This channel showed strong performance in Q3 2025. Revenue growth here is directly tied to capacity sales, which is a high-margin business when executed well.

In Q3 2025, Liberty Networks reported:

• Rebased revenue growth of 6% year-over-year.
• Rebased Adjusted OIBDA growth of 10% year-over-year.
• Wholesale segment specifically saw 5% rebased revenue growth, driven by subsea capacity revenue.
• Reported revenue for the segment was $117 million.

This segment is definitely a growth engine, posting its best quarterly rebased revenue growth in about two years.

Field technicians and installation teams for fixed services deployment.

The deployment channel relies heavily on field technicians for the physical installation and maintenance of fixed services, like fiber-to-the-home (FTTH) and upgrades. The company has been focused on network enhancement, targeting near 100% of its fixed network to deliver 1 Gbps speeds by the close of 2025. This requires significant coordination from installation teams.

Key deployment metrics related to this channel include:

• Targeting near 100% fixed network delivery of 1 Gbps by 2025.
• Expansion of wholesale Points of Presence (PoPs) reached 94 by Q1 2025.
• Investment in rolling out new subsea cable systems to drive future revenue.
• Management is focused on lowering capital intensity, targeting a CapEx-to-revenue ratio of 14% over the next few years, down from the current 16%.

The deployment efforts are supported by a strategic goal to reduce capital intensity, meaning the field teams are working more efficiently on upgrades rather than broad, new build-outs, outside of strategic subsea projects.

Finance: draft 13-week cash view by Friday.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Customer Segments

Liberty Latin America Ltd. serves a broad base of customers across its operating footprint, segmented into residential consumers, businesses of various sizes, and wholesale partners.

Residential customers constitute a core segment, receiving integrated service offerings including fixed services like video, broadband, and telephony, alongside mobile subscriptions. Across all operations, Liberty Latin America Ltd. ended Q2 2025 with over 10.6 million mobile and fixed accesses in total. The focus on Fixed-Mobile Convergence (FMC) is strong, with penetration exceeding 30% in key markets as of Q1 2025. Commercial momentum in Q3 2025 was marked by the highest quarterly mobile postpaid additions in three years across the group. For instance, in Liberty Caribbean, residential mobile revenue saw a rebased increase of 2% year-over-year in Q3 2025. Liberty Costa Rica's rebased growth in Q3 2025 was also supported by higher residential mobile revenue. In contrast, Liberty Puerto Rico experienced a 7% rebased decrease in residential mobile revenue in Q3 2025.

The Business-to-Business (B2B) segment targets small/medium enterprises, large enterprises, and government agencies with specialized connectivity, data center, hosting, managed solutions, and IT support. Momentum in the B2B segment improved in Q3 2025 following prior challenges. Liberty Caribbean reported a rebased B2B revenue increase of 2% in Q3 2025. However, Liberty Puerto Rico's B2B revenue saw a significant rebased decline of 16% in Q3 2025. Liberty Networks, which serves the enterprise business, reported a 6% year-over-year rebased revenue growth in Q3 2025, fueled by enterprise expansion and subsea capacity revenue.

Wholesale customers primarily consist of other mobile network operators that lease subsea capacity from Liberty Latin America Ltd.'s Liberty Networks segment. Liberty Latin America Ltd. supports over 8 million mobile subscribers across Latin America and the Caribbean and manages wholesale operations across 21 countries. The Liberty Networks segment's rebased revenue grew by 6% year-over-year in Q3 2025, with wholesale revenue expansion being a key driver.

The company's customer base is spread across geographically diverse markets, which are often managed as distinct operational silos. The performance and customer dynamics vary significantly by region, as shown by the following data points from recent quarters:

Geographic Market	Reported Revenue (Q2 2025)	Rebased Revenue Change (Q3 2025 vs. Prior Year)	Key Segment Trend (Latest Data)
Liberty Puerto Rico	US$301 million (Q2 2025)	-5% (Reported Revenue for 9 months ended Sept 30, 2025)	B2B revenue declined 16% rebased in Q3 2025.
C&W Panama	US$177 million (Q2 2025)	3% (Reported Revenue for Q3 2025)	Added organic broadband and postpaid mobile net subscribers in H1 2025.
Liberty Caribbean	N/A	3% (Reported and Rebased Revenue for Q3 2025)	Residential mobile revenue increased 2% rebased in Q3 2025.
Liberty Costa Rica	US$151 million (Q2 2025)	6% (Reported Revenue for Q3 2025)	Led postpaid additions in Q3 2025.

The operational structure for customer engagement involves distinct strategies for each geography. For instance, C&W Caribbean saw its mobile residential revenue increase by 5% rebased in Q1 2025, driven by prepaid ARPU following price increases, primarily in Jamaica. Liberty Costa Rica's Q3 2025 rebased revenue growth of 3% was primarily from residential mobile revenue. You should note that Liberty Puerto Rico's Q1 2025 revenue decline of 11% rebased was partially due to the acquisition of EchoStar's prepaid mobile customer base in the prior year, which contributed approximately $10 million of revenue in each quarter.

The company's customer base is served through various brands, including BTC, Flow, Liberty, and Más Móvil, across its operating regions.

• Residential customers seek integrated entertainment and communication packages.
• B2B customers require specialized connectivity and IT solutions.
• Wholesale partners lease subsea capacity and network access.
• Organic net additions in H1 2025 totaled just over 100,000 across Liberty Caribbean, C&W Panama, and Liberty Costa Rica.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Cost Structure

You're looking at the cost side of Liberty Latin America Ltd. (LILAK) for late 2025, and honestly, the numbers show a business heavily investing in its future while managing the fallout from specific, large write-downs. The most immediate financial marker is the H1 2025 operating loss of $205 million.

This loss isn't just day-to-day spending; it was primarily driven by a significant, non-cash event: a $494 million impairment charge related to spectrum intangible assets at Liberty Puerto Rico, which you need to factor in when assessing recurring operational costs. Still, the underlying business showed operating leverage, with Adjusted OIBDA growing 8% year-over-year for the first half.

Here's a quick look at how the top and bottom lines framed the cost environment for the first six months of 2025:

Metric	H1 2025 Amount	Context
Revenue	$2,170 million	Reported revenue for the six months ended June 30, 2025.
Adjusted OIBDA	$822 million	Reflecting 8% year-over-year rebased growth.
Operating Income (Loss)	($205 million)	The reported operating loss for the six months ended June 30, 2025.
Q2 2025 P&E Additions	$150 million	Reflecting ongoing network investment in the second quarter.

Network infrastructure capital expenditure (CapEx) remains a major structural cost, though management is actively trying to dial it back. The target for Property and Equipment (P&E) additions is now 14% of revenue over the next few years, a reduction from the previous 16% level, signaling a shift from heavy build-out to optimization. You see this investment continuing in specific markets; for instance, Liberty Costa Rica invested $32.5 million in the first six months of 2025 for its network build, including 5G deployment and fiber-to-the-home expansion.

Significant operating expenses (OpEx) for network maintenance and commercial activities are baked into the cost base, but the focus is clearly on driving efficiency to improve margins. The company noted cost reduction activities across the Group to benefit from operating leverage. While specific dollar amounts for content acquisition or total employee salaries and benefits across all regional operations aren't broken out in the H1 reports, the general theme is cost discipline supporting Adjusted OIBDA momentum. Employee costs are inherently high given the multi-regional footprint spanning the Caribbean, Panama, and Costa Rica.

Here are the concrete data points related to cost control and investment activity:

• The company expects capital intensity to decline more broadly across the Group.
• Cost reduction efforts contributed to an improvement in the consolidated adjusted OIBDA margin, expanding by 340 basis points year-over-year in H1 2025.
• Liberty Costa Rica secured $100 million in financing specifically for 5G and fiber optic network deployment.
• In Costa Rica's 5G spectrum auction, each operator, including Liberty, agreed to pay $16.2 million for frequencies.
• Liberty Caribbean's Adjusted OIBDA growth was supported by efficiency initiatives.

Finance: review the Q3 2025 P&E spend against the 14% of revenue target by next Tuesday.

Liberty Latin America Ltd. (LILAK) - Canvas Business Model: Revenue Streams

You're looking at how Liberty Latin America Ltd. (LILAK) brings in the money as of late 2025. The core of the business is still built around connectivity subscriptions for homes and mobile users, but the growth story is definitely shifting.

Residential subscription revenue from fixed services like broadband and video, alongside mobile services, forms the base. You see the company pushing Fixed-Mobile Convergence (FMC) hard, which helps lock in customers. For instance, in Liberty Caribbean during Q3 2025, fixed residential revenue was up 5% on a rebased basis, while both residential mobile and B2B revenue saw a 2% rebased increase. Also, Liberty Costa Rica saw residential mobile revenue growth driven by postpaid subscriber additions.

Business-to-Business (B2B) revenue from enterprise connectivity and managed services is showing better momentum now. After a tough Q1 2025 where B2B revenue declined, Q3 2025 saw revenue helped by better momentum in this segment. To be fair, Liberty Puerto Rico's B2B revenue still saw a 16% decline on a rebased basis in Q3, which is a specific challenge there.

Wholesale revenue from subsea capacity and network lease is a key growth area for Liberty Networks. This segment reported revenue increasing 6% year-over-year on both reported and rebased bases in Q3 2025, with subsea capacity revenue fueling that performance. They are still investing in new subsea cable systems to drive future revenue.

Mobile equipment sales revenue is also a component, showing up as a driver in specific markets like Liberty Costa Rica. It's a smaller piece, but it contributes to the overall top line when handset sales are strong.

The most recent snapshot shows Liberty Latin America Ltd. (LILAK) reported Q3 2025 revenue of $1.1125 billion, which represented a sequential uplift from the prior quarter. Here's a quick look at how the reported revenue for Q3 2025 compared sequentially:

Metric	Q3 2025 Revenue (USD Millions)	Q2 2025 Revenue (USD Millions)
Total Revenue	1112.50	1086.70

You can see the segment performance driving that total number in Q3 2025:

• Liberty Caribbean rebased fixed residential revenue growth: 5%.
• Liberty Caribbean rebased residential mobile and B2B revenue growth: 2% each.
• Liberty Networks reported and rebased revenue growth: 6%.
• Liberty Puerto Rico rebased revenue decline: 5%.
• Postpaid mobile additions in Q3 were the highest in three years across the group.

Finance: draft 13-week cash view by Friday.