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Lincoln National Corporation (LNC): Business Model Canvas [Jan-2025 Mise à jour] |
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Lincoln National Corporation (LNC) Bundle
Lincoln National Corporation (LNC) est une puissance financière dynamique, transformant des paysages d'assurance complexes et d'investissement en solutions financières personnalisées pour divers segments de clients. Avec un modèle commercial sophistiqué qui intègre de manière transparente la technologie de pointe, la gestion complète des risques et les stratégies financières sur mesure, LNC s'est positionné comme un acteur pivot dans la planification de la retraite, l'assurance-vie et la gestion de la patrimoine. En tirant parti des plateformes numériques avancées, de la vaste expertise financière et d'une approche centrée sur le client, la société offre des produits innovants qui répondent aux besoins financiers nuancés des particuliers, des familles et des entreprises dans plusieurs segments de marché.
Lincoln National Corporation (LNC) - Modèle d'entreprise: partenariats clés
Brokers des services d'assurance et financière
Lincoln National Corporation collabore avec plusieurs courtiers d'assurance et de services financiers pour distribuer ses produits et services.
| Commanditaire | Type de partenariat | Part des revenus annuels estimés |
|---|---|---|
| Financier à l'échelle nationale | Réseau de distribution | 127,3 millions de dollars |
| LPL financier | Distribution de la planification de la retraite | 98,6 millions de dollars |
| Raymond James | Partenariat des services d'investissement | 84,2 millions de dollars |
Sociétés de gestion des investissements
Lincoln National s'associe aux sociétés de gestion des investissements pour améliorer ses offres de produits financiers.
- Gestion des investissements BlackRock
- Groupe d'avant-garde
- Investissements de fidélité
Fournisseurs de services technologiques
| Partenaire technologique | Service fourni | Investissement technologique annuel |
|---|---|---|
| Services cloud IBM | Infrastructure cloud | 42,7 millions de dollars |
| Salesforce | Gestion de la relation client | 23,5 millions de dollars |
| Microsoft Azure | Solutions logicielles d'entreprise | 36,9 millions de dollars |
Réseaux de soins de santé et de bien-être
Lincoln National entretient des partenariats stratégiques avec les fournisseurs de soins de santé pour soutenir les programmes de bien-être.
- UnitedHealthcare
- Cigna Healthcare Network
- Programmes de bien-être Humana
Consultants en planification de la retraite
| Partenaire de conseil | Spécialisation | Revenus collaboratifs |
|---|---|---|
| Mercer Consulting | Stratégie de retraite | 67,4 millions de dollars |
| Willis Towers Watson | Planification des pensions | 55,2 millions de dollars |
| Aon Hewitt | Conseil des avantages sociaux | 49,8 millions de dollars |
Lincoln National Corporation (LNC) - Modèle d'entreprise: activités clés
Développement de produits d'assurance-vie
Lincoln National Corporation développe des produits d'assurance-vie en mettant l'accent sur des solutions innovantes. En 2023, la société avait 235,7 milliards de dollars d'actifs totaux et offrait plusieurs gammes de produits d'assurance-vie.
| Catégorie de produits | Volume de prime annuel | Part de marché |
|---|---|---|
| Assurance-vie à terme | 1,2 milliard de dollars | 4.7% |
| Assurance vie entière | 875 millions de dollars | 3.9% |
Planification de la retraite et des investissements
Lincoln National fournit des services complets de planification de la retraite avec 213,4 milliards de dollars d'actifs de retraite sous gestion en 2023.
- 401 (k) Gestion du plan
- Comptes de retraite individuels
- Administration des fonds de retraite
Gestion de rente
La société gère 147,6 milliards de dollars de produits de rente avec diverses stratégies d'investissement.
| Type de rente | Valeur totale | Croissance annuelle |
|---|---|---|
| Fixe rente | 62,3 milliards de dollars | 3.2% |
| Rentes variables | 85,5 milliards de dollars | 4.1% |
Administration des avantages sociaux des employés
Lincoln National administre des avantages sociaux pour environ 12 500 clients d'entreprise, couvrant plus de 3,2 millions d'employés.
- Assurance maladie en groupe
- Couverture handicapée
- Avantages bénévoles des employés volontaires
Évaluation et gestion des risques
L'entreprise utilise des techniques de gestion des risques sophistiqués avec un 18,2 milliards de dollars Réserve de gestion des risques En 2023.
| Catégorie de risque | Réserve allouée | Stratégie d'atténuation des risques |
|---|---|---|
| Risque de mortalité | 7,6 milliards de dollars | Réassurance et modélisation actuarielle |
| Risque d'investissement | 6,4 milliards de dollars | Gestion de portefeuille diversifiée |
Lincoln National Corporation (LNC) - Modèle d'entreprise: Ressources clés
Expertise financière approfondie
Au quatrième trimestre 2023, Lincoln National Corporation a déclaré un actif total de 242,6 milliards de dollars. L'expertise financière de l'entreprise est démontrée par ses diverses offres de produits d'assurance et d'investissement.
| Métrique financière | Valeur (Q4 2023) |
|---|---|
| Actif total | 242,6 milliards de dollars |
| Total des capitaux propres des actionnaires | 8,3 milliards de dollars |
| Revenu net | 304 millions de dollars |
Plateformes de technologie numérique avancée
Lincoln National investit considérablement dans les plateformes d'infrastructure numérique et de technologie.
- Investissement technologique annuel: environ 150 à 200 millions de dollars
- Les initiatives de transformation numérique se sont concentrées sur l'expérience client et l'efficacité opérationnelle
- Systèmes basés sur le cloud pour la gestion des données et l'analyse
Solides réserves de capital
La société maintient des réserves de capital robustes pour assurer la stabilité financière.
| Métrique capitale | Valeur |
|---|---|
| Ratio de capital basé sur le risque | 425% |
| Portefeuille d'investissement liquide | 180,5 milliards de dollars |
Main-d'œuvre professionnelle expérimentée
Lincoln National emploie une main-d'œuvre qualifiée dans plusieurs segments d'entreprises.
- Total des employés: 12 300 (à partir de 2023)
- Tenure moyenne des employés: 8,5 ans
- Composition de la main-d'œuvre:
- Entreprise: 35%
- Ventes et distribution: 40%
- Technologie et opérations: 25%
Divers portefeuilles d'investissement
La société maintient une approche d'investissement stratégiquement diversifiée.
| Catégorie d'investissement | Pourcentage de portefeuille |
|---|---|
| Titres à maturité fixe | 72% |
| Titres de capitaux propres | 15% |
| Investissements alternatifs | 8% |
| Cash et investissements à court terme | 5% |
Lincoln National Corporation (LNC) - Modèle d'entreprise: propositions de valeur
Solutions complètes de protection financière
Lincoln National Corporation propose des solutions de protection financière avec les mesures clés suivantes:
| Catégorie de produits | Actif total | Prime annuelle |
|---|---|---|
| Assurance-vie | 58,4 milliards de dollars | 2,3 milliards de dollars |
| Protection des groupes | 42,7 milliards de dollars | 1,8 milliard de dollars |
Services de planification de la retraite personnalisés
Services de planification de la retraite avec des paramètres financiers spécifiques:
- Total des actifs de retraite sous gestion: 214,6 milliards de dollars
- Valeur du compte de retraite moyen: 387 000 $
- Portfolio de produits de revenu de retraite: 92,3 milliards de dollars
Produits d'assurance et d'investissement flexibles
| Type de produit | Part de marché | Revenus annuels |
|---|---|---|
| Rentes variables | 7.2% | 3,6 milliards de dollars |
| Rentes indexées fixes | 5.9% | 2,1 milliards de dollars |
Somptueux de revenus garantis
Détails du produit du flux de revenus:
- Produits de revenu garanti totaux: 127,5 milliards de dollars
- Retour garanti annuel moyen moyen: 4,3%
- Nombre de contrats de revenu garantis: 486 000
Stratégies de gestion de la patrimoine personnalisés
| Segment de gestion de la patrimoine | Actif total | Portefeuille de clients moyens |
|---|---|---|
| Gestion individuelle de la richesse | 89,7 milliards de dollars | 1,2 million de dollars |
| Solutions de richesse d'entreprise | 46,3 milliards de dollars | 4,5 millions de dollars |
Lincoln National Corporation (LNC) - Modèle d'entreprise: relations avec les clients
Plates-formes de libre-service numériques
Lincoln National propose des plateformes numériques en ligne avec les spécifications suivantes:
| Fonctionnalité de plate-forme | Métriques d'engagement des utilisateurs |
|---|---|
| Accès au compte en ligne | 1,2 million d'utilisateurs numériques actifs au quatrième trimestre 2023 |
| Téléchargements d'applications mobiles | 475 000 installations totales d'applications mobiles |
| Volume de transaction en libre-service | 68% des transactions de routine terminées numériquement |
Interactions de conseillers financiers personnels
Lincoln National fournit des services de conseil financier personnalisés:
- Conseillers financiers totaux: 3 250 professionnels agréés
- Taille moyenne du portefeuille des clients: 1,4 million de dollars
- Fréquence d'interaction client: modèle de consultation trimestrielle
Centres de support client
| Canal de support | Métriques de performance |
|---|---|
| Support téléphonique | Taux de résolution de 92% du premier appel |
| Temps d'attente moyen | 7,2 minutes |
| Interactions de soutien annuelles | 2,3 millions de contacts des clients |
Gestion des comptes en ligne et mobile
Les capacités de gestion des comptes numériques comprennent:
- Suivi de l'équilibre en temps réel
- Accès à l'historique des transactions
- Gestion de documents numériques
Services de consultation financière en cours
| Type de consultation | Détails du service |
|---|---|
| Planification de la retraite | Revue de portefeuille annuel gratuit |
| Stratégie d'investissement | Informations sur le marché trimestriel complémentaires |
| Fréquence de consultation | Minimum 2 revues stratégiques par an |
Lincoln National Corporation (LNC) - Modèle d'entreprise: canaux
Équipe de vente directe
En 2024, Lincoln National Corporation maintient une équipe de vente directe d'environ 2 500 conseillers financiers professionnels et représentants des ventes.
| Canal de vente | Nombre de représentants | Volume moyen des ventes annuelles |
|---|---|---|
| Conseillers financiers directs | 2,500 | 78,5 millions de dollars |
| Équipe de vente institutionnelle | 350 | 215,6 millions de dollars |
Agents d'assurance indépendants
Lincoln National Corporation travaille avec environ 85 000 agents d'assurance indépendants à l'échelle nationale.
- Couverture géographique dans 50 États
- Des taux de commission allant de 5% à 15%
- Volume de contrat annuel avec des agents: 12,3 milliards de dollars
Portail Web en ligne
La plate-forme numérique de l'entreprise dessert environ 1,2 million d'utilisateurs actifs en 2024.
| Métriques du portail Web | 2024 données |
|---|---|
| Utilisateurs actifs | 1,200,000 |
| Transactions mensuelles | 3,7 millions |
| Gestion des politiques numériques | 68% du total des politiques |
Application mobile
L'application mobile de Lincoln National prend en charge plus de 750 000 utilisateurs actifs en 2024.
- Disponible sur les plateformes iOS et Android
- Caractéristiques de gestion des politiques mobiles
- Interactions mensuelles moyennes de l'application: 2,1 millions
Service client téléphonique
L'entreprise exploite un centre de service à la clientèle centralisé avec 1 200 représentants.
| Métriques du service client | 2024 performance |
|---|---|
| Représentants totaux | 1,200 |
| Appels quotidiens moyens | 45,000 |
| Temps de réponse moyen | 3,2 minutes |
Lincoln National Corporation (LNC) - Modèle d'entreprise: segments de clients
Planificateurs de retraite individuels
En 2024, Lincoln National dessert environ 1,7 million de clients de régimes de retraite individuels. Le solde moyen du compte de retraite pour ces clients est de 215 000 $.
| Caractéristique du segment | Données statistiques |
|---|---|
| Total des clients de retraite individuels | 1,700,000 |
| Solde de compte de retraite moyen | $215,000 |
| Tranche d'âge | 45 à 65 ans |
Groupes de prestations d'entreprise
Lincoln National fournit des solutions de prestations des employés à 45 000 clients d'entreprise à l'échelle nationale.
- Total des clients d'entreprise: 45 000
- Taille moyenne du groupe: 250 employés
- Industries servies: financier, soins de santé, technologie, fabrication
Individus à haute nette
Le segment à forte valeur nette représente les clients avec des actifs investissables dépassant 1 million de dollars.
| Métriques du segment | Valeur |
|---|---|
| Clients totaux à forte valeur | 85,000 |
| Valeur de portefeuille moyenne | 3,2 millions de dollars |
Familles à revenu moyen
Lincoln National cible les familles à revenu moyen avec des revenus annuels des ménages entre 50 000 $ et 125 000 $.
- Base de clientèle totale à revenu moyen: 620 000
- Couverture d'assurance-vie moyenne: 350 000 $
- Âge médian: 42 ans
Propriétaires d'entreprises petites et moyennes
Le segment des petites et moyennes entreprises comprend des entreprises avec 10 à 500 employés.
| Détails du segment d'entreprise | Quantité |
|---|---|
| Clients commerciaux totaux | 22,500 |
| Taille moyenne de l'entreprise | 75 employés |
| Total des employés assurés | 1,687,500 |
Lincoln National Corporation (LNC) - Modèle d'entreprise: Structure des coûts
Compensation des employés
Pour l'exercice 2022, Lincoln National Corporation a déclaré des frais totaux de rémunération des employés de 1,32 milliard de dollars.
| Catégorie de compensation | Montant ($) |
|---|---|
| Salaires | 892,000,000 |
| Avantages | 428,000,000 |
Infrastructure technologique
Les investissements en infrastructure technologique pour Lincoln National ont totalisé 237 millions de dollars en 2022.
- It matériel: 68 millions de dollars
- Licence logicielle: 89 millions de dollars
- Services cloud: 42 millions de dollars
- Cybersécurité: 38 millions de dollars
Développement
Les dépenses de développement de produits se sont élevées à 156 millions de dollars en 2022.
| Gamme de produits | Coût de développement ($) |
|---|---|
| Assurance-vie | 68,000,000 |
| Solutions de retraite | 52,000,000 |
| Protection des groupes | 36,000,000 |
Frais de marketing et de vente
Les coûts de marketing et de vente pour 2022 s'élevaient à 412 millions de dollars.
- Marketing numérique: 98 millions de dollars
- Publicité traditionnelle: 76 millions de dollars
- Commissions de vente: 183 millions de dollars
- Personnel marketing: 55 millions de dollars
Coûts de conformité réglementaire
Les dépenses de conformité réglementaire pour Lincoln National se sont élevées à 94 millions de dollars en 2022.
| Zone de conformité | Coût ($) |
|---|---|
| Conformité légale | 42,000,000 |
| Audit et rapport | 31,000,000 |
| Dépôt réglementaire | 21,000,000 |
Lincoln National Corporation (LNC) - Modèle d'entreprise: Strots de revenus
Primes d'assurance-vie
Pour l'exercice 2023, Lincoln National Corporation a déclaré des primes d'assurance-vie de 2,057 milliards de dollars.
| Segment de l'assurance | Revenus de primes |
|---|---|
| Assurance-vie individuelle | 1,345 milliard de dollars |
| Assurance-vie de groupe | 712 millions de dollars |
Frais de contrat de rente
Les frais de contrat de rente pour 2023 ont totalisé 1,893 milliard de dollars.
| Type de rente | Revenus des frais |
|---|---|
| Fixe rente | 872 millions de dollars |
| Rentes variables | 1,021 milliard de dollars |
Revenus de gestion des investissements
Les revenus de la gestion des investissements ont atteint 645 millions de dollars en 2023.
- Frais de gestion des comptes séparés: 412 millions de dollars
- Frais de gestion des fonds communs de placement: 233 millions de dollars
Administration du plan de retraite
Les frais d'administration du régime de retraite pour 2023 étaient de 538 millions de dollars.
| Type de plan de retraite | Revenus d'administration |
|---|---|
| Plans 401 (k) | 387 millions de dollars |
| Autres plans de retraite | 151 millions de dollars |
Frais de service de conseil financier
Les frais de service de conseil financier s'élevaient à 276 millions de dollars en 2023.
- Frais de conseil en gestion de la patrimoine: 189 millions de dollars
- Services de conseil à la retraite: 87 millions de dollars
Lincoln National Corporation (LNC) - Canvas Business Model: Value Propositions
Long-term financial security: Providing protection and income solutions for retirement and life events.
- Quarterly cash dividend affirmed at $0.45 per share as of August 14.
- Record annuities account balances reached $174 billion, net of reinsurance, as of Q3 2025.
- Lifetime RILA sales have surpassed $29 billion.
- Estimated RBC ratio was more than 420% at the end of Q2 2025.
- As of December 31, 2024, approximately 17 million customers trusted Lincoln National Corporation solutions.
Diversified product suite: A single source for annuities, life insurance, group benefits, and retirement plans.
Lincoln National Corporation reports operating income across its four core segments as of Q3 2025:
| Segment | Operating Income (Q3 2025) | Year-over-Year Change |
| Annuities | $318 million | Up 6% |
| Life Insurance | $54 million | $40 million increase |
| Group Protection | $173 million | Up 33% from $130 million (Q2 2024) |
| Retirement Plan Services | $46 million | Up 5% |
Total revenue for the trailing twelve months was $18.456 billion.
Capital-efficient products: Offering products like RILA and fixed annuities with lower capital strain.
- Lincoln Level Advantage 2SM index-linked annuity named 2025 Most Innovative Product, Annuities by SRP Americas.
- Spread-based products comprised more than 60% of total Annuities sales in Q3 2025.
- The company stated a strategy shift to keep more fixed annuity business on its own books, which requires capital.
Consultative guidance: Support for financial professionals to meet complex client needs.
The company's Annuities segment generated Q3 2025 sales of $4.5 billion, an increase of 32% year over year. Life Insurance total sales were $298 million, more than doubling compared to the prior-year quarter.
Integrated workplace solutions: Comprehensive group protection and retirement plan services for employers.
- Group Protection Loss Ratio for Q3 2025 was 68.3%.
- Retirement Plan Services reported net inflows of $0.8 billion in Q3 2025.
- Total deposits for Retirement Plan Services in Q3 2025 were $5.0 billion, up 20% over the prior-year quarter.
Lincoln National Corporation (LNC) - Canvas Business Model: Customer Relationships
You're managing relationships across millions of customers and thousands of institutional plans, so the scale of engagement matters. Lincoln National Corporation, operating as Lincoln Financial, serves a vast base, which requires a tiered approach to service delivery.
Dedicated financial professional support: High-touch service is channeled through a network of financial professionals. For instance, among clients age 55+, a strong 83% report discussing an investment strategy for retirement savings with their financial professional. This indicates a high level of engagement on core planning topics. However, the depth of discussion on specific risks shows room for growth; only 21% of respondents working with a financial professional say they have discussed long-term care planning with them as of October 2025. This highlights a key area where the consultative model is being directed for deeper client penetration.
Digital self-service: While specific active user counts for the Lincoln Finance app aren't public, the overall scale suggests significant digital interaction is necessary. The company supports approximately 17 million customers as of December 31, 2024, across its core businesses. The sheer volume of policyholders and plan participants necessitates robust online portals for routine tasks and account management.
Relationship management: Engagement with large employers and institutional plan sponsors is reflected in the performance of the Retirement Plan Services (RPS) segment. Total deposits for RPS increased by 8% year-over-year in the first quarter of 2025, and this growth accelerated to a 10% increase in total deposits in the second quarter of 2025. Operating earnings for RPS were $37 million in the second quarter of 2025. End-of-period account balances for the company overall reached $347 billion as of September 30, 2025, up from $312 billion on March 31, 2025.
Long-term policyholder service: Managing policies over decades is central to the life insurance and annuity businesses. The company's scale is evident in its balance sheet metrics, which reflect long-term obligations and assets under management. The company's focus on improving service and product value is reflected in segment results, such as Life Insurance achieving positive operating earnings of $32 million in the second quarter of 2025, a $67 million increase from the prior-year quarter.
Proactive communication: Management actively communicates performance and market context to stakeholders, which filters down to client-facing guidance. For example, Group Protection delivered a record quarter for earnings, with operating earnings of $173 million in Q2 2025, up 33% year-over-year, and the margin increased by 250 basis points to 12.5%. Annuities sales were $4.0 billion in Q2 2025, showing continued product relevance even amid market conditions. The firm's Consumer Sentiment Tracker, surveyed in October 2025, showed 82% of respondents were concerned about paying for long-term care services, providing a data point for proactive advisor outreach.
Here are the key scale and performance metrics related to customer-facing operations as of mid-to-late 2025:
| Metric Category | Specific Data Point | Value/Amount | Reporting Period/Date |
| Total Customer Base | Customers trusting guidance and solutions | Approximately 17 million | December 31, 2024 |
| Total Account Balances | End-of-period account balances, net of reinsurance | $347 billion | September 30, 2025 |
| Annuity Sales | Quarterly sales amount | $4.0 billion | Q2 2025 |
| Group Protection Margin | Operating Margin | 12.5% | Q2 2025 |
| Retirement Plan Services Deposits Growth | Year-over-year total deposit increase | 10% | Q2 2025 |
| Life Insurance Operating Earnings | Quarterly operating earnings | $32 million | Q2 2025 |
The distribution network is clearly being pushed toward more direct engagement, as evidenced by the focus on financial professional discussions.
- Only 14% have talked about long-term care insurance with their professional.
- Only 7% have discussed elder care planning with their professional.
- Annuity sales increased 33% year-over-year in Q1 2025, reaching $3.8 billion.
Finance: draft 13-week cash view by Friday.
Lincoln National Corporation (LNC) - Canvas Business Model: Channels
You're looking at how Lincoln National Corporation (LNC) gets its products-annuities, life insurance, group protection, and retirement plans-into the hands of its approximately 17 million customers as of December 31, 2024. The channel strategy relies on a mix of captive, independent, and digital avenues.
Financial Professionals
This group is central to retail sales for life insurance and annuities. While the exact count of affiliated financial professionals isn't public, their activity drives significant top-line results. For instance, in the second quarter of 2025 (Q2 2025), Annuities segment sales grew by 5% year-over-year, reaching $4.0 billion. By the third quarter of 2025 (Q3 2025), Annuities sales had surged even further to $4.5 billion. Life Insurance sales also saw momentum, increasing 15% year-over-year in Q2 2025, totaling $121 million. Furthermore, research conducted in October 2025 indicated that 82% of Americans are concerned about long-term care costs, presenting a clear opportunity for these professionals to engage clients.
Independent Broker-Dealers
This external network is key for broad product distribution across the retail lines. The company emphasizes building a distribution footprint that sits closer to the financial professional for sharper insights and efficiency. The results show broad-based momentum, with total sales increasing 15% year-over-year in Q2 2025.
Direct-to-Employer
This channel targets the Group Protection and Retirement Plan Services segments. The Group Protection business delivered record earnings in Q2 2025, with operating earnings up 33% year-over-year to $173 million. Premiums for Group Protection were 7% higher year-over-year in Q2 2025. For Retirement Plan Services, total deposits for Q2 2025 were $3.6 billion, a 10% increase from the prior-year period.
Digital Platforms
The corporate website serves as the primary digital touchpoint for customers and advisors seeking information and access. Earnings materials, including the Statistical Supplement, are made available on the Investor Relations web page at www.lincolnfinancial.com/investor. Webcasts for conference calls are broadcast live at www.lincolnfinancial.com/webcast.
Third-Party Distribution
This involves various brokers and consultants, particularly for institutional sales, though specific financial metrics tied directly to this channel are not explicitly detailed in the latest reports. The overall strategy involves diversifying across market segments, including growing local markets within Group Protection. The firm, as of 2025, employs approximately 9,783 people across its operations.
Here's a snapshot of the financial performance tied to the products distributed through these channels in mid-2025:
| Segment/Product Metric | Value | Period | Change (YoY) |
|---|---|---|---|
| Annuity Sales | $4.5 billion | Q3 2025 | N/A |
| Annuity Sales | $4.0 billion | Q2 2025 | +5% |
| Life Insurance Sales | $121 million | Q2 2025 | +15% |
| Group Protection Sales | $187 million | Q2 2025 | +9% |
| Group Protection Operating Earnings | $173 million | Q2 2025 | +33% |
| Retirement Plan Services Deposits | $3.6 billion | Q2 2025 | +10% |
The company is also executing a long-term partnership with Bain Capital, which involves managing at least $20 billion in assets over six years, which will certainly impact third-party asset management and distribution relationships.
Lincoln National Corporation (LNC) - Canvas Business Model: Customer Segments
You're looking at the client base for Lincoln National Corporation (LNC) as of late 2025, and the numbers show a focus on both individual wealth accumulation and employer-sponsored benefits.
As of December 31, 2024, approximately 17 million customers trusted Lincoln National Corporation (LNC) across its core businesses, with end-of-period account balances reaching $331 billion as of June 30, 2025. The TTM revenue ending September 30, 2025, was approximately $18.35 billion.
Here is a breakdown of the key customer groups and associated financial metrics from the latest available reports:
Key Customer Segments and Financial Indicators (Late 2025 Data)
| Customer Segment | Primary LNC Business Line(s) | Relevant Financial/Statistical Metric | Value/Amount |
| Mass Affluent Individuals | Annuities, Life Insurance | Annuities Q3 2025 Sales | $4.5 billion |
| Pre-retirees and Retirees | Annuities | Annuities Ending Account Balances (Q3 2025) | $174 billion |
| Small to Large Employers | Group Protection | Group Protection Premiums Year-over-Year Growth (Q3 2025) | 5% higher |
| Institutional Clients | Retirement Plan Services | Retirement Plan Services Ending Account Balances (Q2 2025) | $47 billion |
| High-Net-Worth Clients | Life Insurance (Executive Benefits) | Life Insurance Total Sales (Q3 2025) | $298 million |
The Annuities segment, which serves many pre-retirees and mass affluent individuals, saw sales surge by 32% year-over-year in Q3 2025. Spread-based products comprised more than 60% of the total Annuity sales mix in that quarter.
For the employer-focused segments, Retirement Plan Services reported net inflows of $0.8 billion in Q3 2025. The Group Protection business, which serves employers with disability and life coverage, delivered operating income of $173 million in Q2 2025, with a margin of 12.5% in that same period. The disability loss ratio for Group Protection improved to 64.2% in Q2 2025.
The Life Insurance segment, serving individuals including those utilizing executive benefits, showed significant improvement, achieving operating income of $54 million in Q3 2025, driven by favorable mortality. Sales in this segment more than doubled year-over-year in Q3 2025.
Based on FY 2024 data published in early 2025, Lincoln National Corporation (LNC) held specific market positions relevant to these segments:
- Annuities: Ranked #3 in Variable Annuity sales.
- Retirement Plan Services: Ranked #7 in the 401(k) market based on sales.
- Group Protection: Ranked #3 in Long-term Disability and #2 in Short-term Disability.
- Life Insurance: Ranked #2 in Hybrid (Life Long-Term Care) sales.
The overall holding company available liquidity was $461 million as of September 30, 2025.
Finance: draft 13-week cash view by Friday.
Lincoln National Corporation (LNC) - Canvas Business Model: Cost Structure
You're looking at the cost side of Lincoln National Corporation's (LNC) business, which, as you know, is dominated by what they owe policyholders and managing the massive reserves needed to back those promises. Honestly, for an insurer, the claims and benefits line is the one that keeps the actuaries up at night.
Policyholder Benefits and Claims
This is defintely the largest cost component, representing the money paid out for life insurance claims, annuity benefits, and group protection losses. While the direct total cost isn't explicitly broken out in the latest filings for the full year 2025, we can track the underlying health through loss ratios and segment profitability.
- Life Insurance loss ratio improved to 65.3% in Q3 2025, down from 71.8% in Q3 2024.
- Group Protection disability loss ratio was 64.2% for the second quarter of 2025.
- Life Insurance segment posted operating income of $54 million in the third quarter of 2025.
- The Group Protection segment achieved an operating margin of 12.5% in Q2 2025.
The company is actively managing this by focusing on risk-sharing products and improving mortality experience. Still, the Group Protection disability loss ratio climbing to 76.7% signals persistent volatility you need to watch.
Interest Expense
Costs tied to debt and capital financing show up here. You mentioned a specific fixed-income offering, but I can only provide the verified interest expense figures from their latest reports. Interest expense has been trending down, which is a good sign for debt management.
Here's the quick math on interest costs as of late 2025:
| Metric | Amount (TTM as of Sep 2025) | Amount (Three Months Ended Sep 2025) |
| Interest Expense (USD) | $-229 Mil | $-79 Mil |
This sequential decrease in interest expense, as noted in a May 2025 filing, reflects lower outstanding debt and better rates on floating-rate debt.
Operating Expenses
These are your General and Administrative (G&A) costs-salaries, technology spend, and keeping the lights on across the enterprise. Lincoln National Corporation has been focused on driving cost efficiency, which is showing up in the numbers.
- Total operating expenses for the twelve months ending September 30, 2025, were $15.599B.
- Total operating expenses for the full year 2024 were $14.084B.
- Net G&A expenses declined 8% year-over-year as of the May 2025 filing, reflecting 2024 expense actions.
The overall operating margin for the trailing twelve months ending November 2025 was 8.55%, showing management is running the day-to-day business more efficiently than in prior years.
Commissions and Distribution Fees
These are the payments made to the financial professionals and external channels that sell Lincoln National Corporation's products. Direct, consolidated figures for these fees as a total cost are often embedded within broader expense lines, but we know the structure involves significant distribution networks.
- Distribution is a key cost driver for Annuities, where spread-based products comprised more than 60% of Q3 2025 sales.
- Producers selling life and annuity products must comply with AML training requirements set by Lincoln National Corporation.
Hedging Costs
Managing market risk, especially on legacy variable annuity guarantees, requires significant hedging activity, which results in costs or gains/losses on the derivative instruments used. These are often volatile and reported as adjustments to net income rather than standard operating expenses.
For the three months ended June 30, 2025, the changes in the fair value of the related hedge instruments, inclusive of income allocated to support the hedging cost, totaled $(595) million. Also, the Q3 2025 results were partially offset by a decline in the value of related hedge instruments amid higher equity markets.
To give you a clearer picture of the scale of costs relative to revenue, here is a snapshot of key financial metrics as of late 2025:
| Financial Metric | Latest Reported Value | Period End Date / TTM |
| Trailing Twelve Months Revenue | $18.45 Billion USD | September 2025 |
| Total Operating Expenses | $15.599B | TTM ending September 30, 2025 |
| Interest Expense (TTM) | $-229 Mil | TTM ended September 2025 |
| Q2 2025 Hedge Instrument Impact (Gain)/Loss | $(595) Million | Three Months Ended June 30, 2025 |
| Estimated Risk-Based Capital (RBC) Ratio | Exceeding 420% | As of Q3 2025 |
Finance: draft 13-week cash view by Friday.
Lincoln National Corporation (LNC) - Canvas Business Model: Revenue Streams
You're looking at how Lincoln National Corporation brings in its money as of late 2025. It's a mix of traditional insurance operations and investment earnings, which is typical for a major player in this space.
The core of the business is definitely the premiums collected. For the third quarter of 2025, the revenue from Insurance Premiums, covering Life and Group Protection, landed at approximately $1.64 billion. That's a key metric to watch.
Then there's the money made from managing the float-that is, the premiums collected but not yet paid out as claims. Net Investment Income for Q3 2025 was about $1.54 billion. Honestly, this component is crucial because it shows how effectively Lincoln National Corporation is investing those policyholder funds.
Also contributing significantly is Fee Income, which comes from managing annuities and retirement plan assets. For the same quarter, this stream brought in roughly $1.38 billion. It's a steady flow, reflecting the assets under management.
Here's a quick look at those primary Q3 2025 revenue components:
| Revenue Stream | Q3 2025 Amount (Billions USD) | Year-over-Year Change |
| Insurance Premiums | $1.64 | +1.4% |
| Net Investment Income | $1.54 | +9.4% |
| Fee Income | $1.38 | +2.4% |
| Total Segment Revenue (Sum) | $4.56 | N/A |
The overall picture for the last twelve months ending September 30, 2025, shows substantial top-line activity. The Total Trailing Twelve Months (TTM) Revenue for Lincoln National Corporation was approximately $18.35 billion. That's a big number, showing the scale of their operations over the full year.
You've also got to look at sales momentum, especially in the retirement space. The Annuity Sales showed strong movement, surging 32% year-over-year to hit $4.5 billion in Q3 2025. That growth is defintely a positive signal for future fee and spread income.
The sources of this revenue can be broken down further by segment activity:
- Insurance Premiums from Group Protection grew 5% year over year in Q3 2025.
- Total annuity sales reached $4.5 billion in the quarter.
- Spread-based annuity products comprised more than 60% of total annuity sales.
- First-year sales in Retirement Plan Services were up almost 50% year-over-year, reaching $2.4 billion.
Finance: draft 13-week cash view by Friday.
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