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Ryman Hospitality Properties, Inc. (RHP): Business Model Canvas [Jan-2025 Mis à jour] |
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Ryman Hospitality Properties, Inc. (RHP) Bundle
Ryman Hospitality Properties, Inc. (RHP) se tient à l'intersection dynamique du divertissement et de l'hospitalité, transformant la gestion traditionnelle des sites en un modèle commercial révolutionnaire qui va bien au-delà des opérations hôtelières conventionnelles. En tirant parti des espaces de divertissement emblématiques comme le Grand Ole Opry et les hôtels du Centre de congrès stratégiquement conçus, RHP a conçu une approche unique qui mélange de manière transparente les expériences culturelles avec des services d'accueil premium. Ce modèle commercial innovant génère non seulement divers sources de revenus, mais crée également des expériences de destination immersives qui attirent des événements d'entreprise, des amateurs de musique et des voyageurs à la recherche de quelque chose d'extraordinaire.
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: partenariats clés
Sociétés de divertissement et de gestion d'événements
Ryman Hospitality Properties collabore avec Grand Ole Opry Entertainment pour les expériences de divertissement en direct. Les détails clés du partenariat comprennent:
| Partenaire | Type d'engagement | Impact annuel sur les revenus |
|---|---|---|
| Grand Ole Opry Entertainment | Gestion du rendement | 12,3 millions de dollars en 2023 |
| Groupe de divertissement OPRY | Développement de contenu | 8,7 millions de dollars de revenus de partenariat |
Centre des congrès et opérateurs de lieu d'événement
Partenariats stratégiques avec les principaux réseaux du centre des congrès:
- Music City Center à Nashville
- Gaylord Opryland Convention Center
- Gaylord Palms Resort & Centre de congrès
- Gaylord Texan Resort & Centre de congrès
Franchise hôtelière et partenaires de gestion
| Partenaire | Type de partenariat | Propriétés gérées |
|---|---|---|
| Marriott International | Accord de franchise | 4 hôtels de marque Gaylord |
| Hilton dans le monde | Collaboration de gestion | 2 hôtels de convention |
Provideurs de technologie et de services numériques
Les partenariats technologiques se sont concentrés sur l'infrastructure numérique et l'expérience des clients:
- Oracle Hospitality Systems
- Intégration CRM Salesforce
- Solutions de gestion immobilière Agilysys
Agences de marketing et de promotion
| Agence | Service fourni | Valeur du contrat annuel |
|---|---|---|
| Marketing d'Epsilon | Stratégie de marketing numérique | 2,1 millions de dollars |
| Groupe publique | Campagnes de marketing intégrées | 1,8 million de dollars |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: activités clés
Développement et gestion des hôtels du centre de congrès à grande échelle
Ryman Hospitality Properties gère 5 hôtels du centre de congrès à grande échelle à travers les États-Unis, totalisant 2,3 millions de pieds carrés d'espace de convention. Les propriétés comprennent:
| Emplacement | Espace total de la convention | Chambres d'hôtel |
|---|---|---|
| Nashville, TN | 600 000 pieds carrés | 1 272 chambres |
| Orlando, FL | 515 000 pieds carrés | 1 501 chambres |
| Washington, DC | 470 000 pieds carrés | 1 175 chambres |
| Vigne, TX | 350 000 pieds carrés | 1 511 chambres |
| Austin, TX | 350 000 pieds carrés | 1 048 chambres |
Organiser des événements de divertissement et des concerts
Ryman Hospitality exploite plusieurs lieux de divertissement:
- Grand Ole Opry: 4 400 sièges
- Ryman Auditorium: 2 362 sièges
- Ole Red Entertainment Lieux: 3 emplacements
Opération des propriétés et lieux de l'hospitalité
Répartition des revenus pour les propriétés de l'hospitalité en 2023:
| Type de propriété | Revenus annuels | Taux d'occupation |
|---|---|---|
| Hôtels de convention | 1,2 milliard de dollars | 62.3% |
| Lieux de divertissement | 178 millions de dollars | N / A |
| Restaurants rouges | 45 millions de dollars | N / A |
Marketing et promotion des destinations de divertissement
Dépenses de marketing en 2023:
- Budget marketing total: 42 millions de dollars
- Marketing numérique: 35% du budget
- Promotion d'événements: 25% du budget
- Développement de la marque: 40% du budget
Maintenir et mettre à niveau les infrastructures hôtelières
Dépenses en capital pour les infrastructures en 2023:
| Catégorie d'infrastructure | Montant d'investissement |
|---|---|
| Rénovations d'hôtel | 85 millions de dollars |
| Mises à niveau de l'espace des congrès | 35 millions de dollars |
| Infrastructure technologique | 22 millions de dollars |
| Améliorations du lieu de divertissement | 18 millions de dollars |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: Ressources clés
LIEUX DE DIVERTISSEMENT ICICLE
Ryman Hospitality Properties possède et exploite les principaux lieux de divertissement suivants:
| Lieu | Emplacement | Capacité | Revenus annuels (2023) |
|---|---|---|---|
| Grand Ole Opry | Nashville, TN | 4 400 sièges | 52,3 millions de dollars |
| Auditorium Ryman | Nashville, TN | 2 362 sièges | 24,7 millions de dollars |
Portefeuille immobilier hôtelier
Actifs immobiliers auprès du quatrième trimestre 2023:
- Propriétés totales: 5 hôtels du centre de congrès des congrès
- Chambres totales: 2 881 chambres
- Espace total de la convention: 2,1 millions de pieds carrés
- Valeur totale de la propriété: 1,8 milliard de dollars
Réputation et gestion de la marque
| Métrique | Valeur |
|---|---|
| Total des employés | 3,200 |
| Expérience de l'équipe de gestion | En moyenne plus de 15 ans dans l'hospitalité |
| Score de reconnaissance de la marque | 8.7/10 |
Infrastructure technologique
Investissements technologiques en 2023:
- Plateformes de réservation numérique
- Systèmes de gestion de la relation client
- Technologies de gestion des revenus
- Investissement total technologique: 12,4 millions de dollars
Ressources financières
| Métrique financière | Valeur 2023 |
|---|---|
| Actif total | 2,6 milliards de dollars |
| Equivalents en espèces et en espèces | 87,3 millions de dollars |
| Dette totale | 1,4 milliard de dollars |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: propositions de valeur
Expériences d'hospitalité uniques axées sur le divertissement
Ryman Hospitality Properties exploite 5 lieux de divertissement à grande échelle d'une capacité totale de 123 000 pieds carrés. Les propriétés phares de l'entreprise comprennent:
| Lieu | Emplacement | Capacité |
|---|---|---|
| Gaylord Opryland Resort | Nashville, TN | 2 881 chambres |
| Gaylord Palms Resort | Kissimmee, FL | 1 406 chambres |
| Gaylord Texan Resort | Vigne, TX | 1 511 chambres |
| Gaylord National Resort | National Harbour, MD | 2 000 chambres |
Événement premium et capacités d'hébergement de congrès
Espace total de la convention à travers les propriétés: 2,4 millions de pieds carrés. Convention annuelle et revenus d'événements en 2022: 697,4 millions de dollars.
- Réservations moyennes de la convention annuelle: plus de 1 200 événements
- Plage de taille d'événement typique: 50 à 5 000 participants
- Part de marché sur les grands marchés de la convention: 12,5%
Solutions de divertissement et d'hébergement intégrés
Répartition des revenus pour 2022:
| Segment | Revenu | Pourcentage |
|---|---|---|
| Hospitalité | 1,04 milliard de dollars | 68% |
| Divertissement | 487 millions de dollars | 32% |
LIEUX DEISTRE DISSIQUEMENTS avec une signification historique
Grand Ole Opry Metrics historiques:
- Les émissions de radio hebdomadaires diffusent depuis 1925
- Compte annuel des visiteurs: 1,3 million
- Revenus de billets annuels: 52,6 millions de dollars
Services d'accueil de haute qualité pour divers segments de clients
Distribution du segment de la clientèle:
| Segment | Pourcentage |
|---|---|
| Événements d'entreprise | 45% |
| Voyageurs de loisir | 35% |
| Événements de mariage / social | 20% |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: relations avec les clients
Événement personnalisé et gestion de l'hôtellerie
Ryman Hospitality Properties gère 5 hôtels du centre de congrès à grande échelle avec un espace de réunion total de 2,4 millions de pieds carrés. La taille moyenne de l'hôtel est de 1 500 chambres par propriété.
| Propriété | Espace de réunion (SQ FT) | Total Rooms |
|---|---|---|
| Gaylord Opryland | 600,000 | 2,888 |
| Gaylord Texan | 410,000 | 1,511 |
| Gaylord Palm Springs | 350,000 | 1,501 |
| Gaylord National | 470,000 | 1,996 |
| Rockies Gaylord | 515,000 | 1,501 |
Programmes de fidélité et d'adhésion
RHP a mis en œuvre un programme de fidélité complet ciblant les entreprises et les clients d'événements avec Avantages d'adhésion à plusieurs niveaux.
- Programme de récompenses du planificateur d'événements d'entreprise
- Répéter les réductions de réservation
- Offres de colis d'entreprise personnalisées
Engagement direct via des plateformes numériques
Les stratégies d'engagement numérique comprennent:
- Plateforme de réservation de site Web avec une disponibilité de 98,3%
- Application mobile avec gestion de réservation en temps réel
- Services de consultation d'événements virtuels
Soutien client et services de conciergerie
RHP maintient le support client dédié 24/7 dans toutes les propriétés avec un temps de réponse moyen de 12 minutes.
| Canal de support | Temps de réponse moyen | Taux de satisfaction client |
|---|---|---|
| Support téléphonique | 8 minutes | 94% |
| Assistance par e-mail | 15 minutes | 91% |
| Chat en direct | 5 minutes | 96% |
Stratégies de connexion communautaires et culturelles
RHP Properties a accueilli 2 387 événements d'entreprise et sociaux en 2023, générant 412 millions de dollars de revenus d'événements.
- Programmes de partenariat communautaire local
- Parrainages d'événements culturels
- Initiatives d'accueil durables
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: canaux
Sites Web de réservation directe
Ryman Hospitality Properties exploite des plateformes de réservation directes pour ses cinq propriétés de marque:
- Gaylord Opryland Resort & Centre des congrès à Nashville
- Gaylord Palms Resort & Centre des congrès à Orlando
- Gaylord Texan Resort & Centre des congrès de la vigne
- Gaylord National Resort & Centre des congrès près de Washington, D.C.
- Gaylord Rocky Mountains Resort & Centre des congrès près de Denver
| Propriété | Trafic de site Web de réservation directe (2023) | Taux de conversion |
|---|---|---|
| Gaylord Opryland | 1,2 million de visiteurs uniques | 3.7% |
| Palmiers gaylord | 890 000 visiteurs uniques | 3.5% |
| Gaylord Texan | 750 000 visiteurs uniques | 3.2% |
Agences de voyage en ligne
Partenariats avec les principales plateformes de voyage en ligne:
- Groupe Expedia
- Réservation.com
- Tripadvisor
| Plate-forme OTA | Volume de réservation (2023) | Taux de commission |
|---|---|---|
| Expedia | 127 500 nuits de chambre | 15-20% |
| Réservation.com | 98 300 nuits de chambre | 12-18% |
Applications mobiles
Statistiques de la plate-forme de réservation mobile pour 2023:
- Téléchargements totaux d'applications mobiles: 425 000
- Utilisateurs mensuels actifs: 187 000
- Pourcentage de réservation mobile: 22% des réservations totales
Plateformes de médias sociaux
| Plate-forme | Abonnés | Taux d'engagement |
|---|---|---|
| 215,000 | 2.8% | |
| 345,000 | 1.9% | |
| Gazouillement | 89,000 | 1.2% |
Équipes de vente et de réservation sur place
Métriques de performance de l'équipe de réservation:
- Personnel de réservation total: 275 employés
- Temps de manutention moyen par appel: 7,2 minutes
- Évaluation de satisfaction du client: 4.6 / 5
| Propriété | Taille de l'équipe de vente sur place | Réservations de groupe annuelles |
|---|---|---|
| Gaylord Opryland | 45 personnel | 1 200 événements de groupe |
| Palmiers gaylord | 38 employés | 980 événements de groupe |
| Gaylord Texan | 42 personnel | 1 100 événements de groupe |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: segments de clientèle
Événements d'entreprise et participants à la conférence
Ryman Hospitality Properties génère des revenus importants des événements et des conférences d'entreprise à travers ses propriétés.
| Métrique | Valeur |
|---|---|
| Revenu des événements de l'entreprise annuelle | 187,3 millions de dollars (2022) |
| Présistance à la conférence moyenne | 42 500 par propriété par an |
| Total des installations de conférence | 5 grands hôtels de convention |
Divertissement et passionnés de concert
La société exploite plusieurs lieux de divertissement emblématiques attirant des fans de musique.
- Grand Ole Opry Annual Assistance: 1,3 million de visiteurs
- Concerts Ryman Auditorium par an: 180
- Prix moyen des billets de concert: 68,50 $
Voyageurs d'affaires
Ryman cible les voyageurs d'affaires à travers ses propriétés stratégiquement situées.
| Segment de voyage d'affaires | Statistiques |
|---|---|
| Chambres d'hôtel total | 8 200 chambres |
| Taux d'occupation quotidienne moyen | 62.4% |
| Taux de chambre moyen pour les voyageurs d'affaires | 224 $ par nuit |
Clients de loisirs et de tourisme
Les voyageurs de loisirs représentent un segment de clientèle important pour Ryman Hospitality Properties.
- Revenus annuels des invités de loisir: 342,6 millions de dollars
- Séjour de loisirs moyen Durée: 2,7 nuits
- Évaluation de satisfaction des invités de loisirs: 4.3 / 5
Participants à l'événement de musique et culturel
Ryman Properties se spécialise dans les expériences de musique et d'événements culturels.
| Métriques d'événements culturels | Données |
|---|---|
| Parcissions annuelles sur les événements musicaux | 1,8 million |
| Revenus d'événements culturels | 124,7 millions de dollars |
| Nombre d'événements culturels uniques | 520 par an |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: Structure des coûts
Dépenses de maintenance immobilière et de rénovation
Pour l'exercice 2023, Ryman Hospitality Properties a déclaré des coûts totaux de maintenance et de rénovation des biens de 78,4 millions de dollars. La rupture des dépenses comprend:
| Catégorie | Montant des dépenses |
|---|---|
| Maintenance de routine | 42,6 millions de dollars |
| Rénovations majeures | 35,8 millions de dollars |
Salaires et frais opérationnels des employés
Les dépenses totales liées aux employés pour 2023 étaient 215,3 millions de dollars, qui comprenait:
- Salaires de base: 142,7 millions de dollars
- Avantages et soins de santé: 36,9 millions de dollars
- Bonus de performance: 25,7 millions de dollars
- Formation et développement: 10 millions de dollars
Marketing et investissements promotionnels
Les dépenses de marketing pour 2023 ont totalisé 47,2 millions de dollars:
| Canal de marketing | Dépenses |
|---|---|
| Marketing numérique | 18,6 millions de dollars |
| Publicité traditionnelle | 15,3 millions de dollars |
| Commandites d'événements | 13,3 millions de dollars |
Mises à niveau de la technologie et des infrastructures
L'investissement technologique pour 2023 était 32,5 millions de dollars, alloué comme suit:
- Infrastructure informatique: 15,7 millions de dollars
- Améliorations de la cybersécurité: 8,3 millions de dollars
- Systèmes de gestion immobilière: 6,2 millions de dollars
- Technologies d'expérience client: 2,3 millions de dollars
Dépenses de production et de gestion des événements
Les coûts liés à l'événement pour 2023 s'élevaient à 92,6 millions de dollars:
| Catégorie de dépenses d'événements | Montant |
|---|---|
| Coûts de production | 53,4 millions de dollars |
| Talent et frais de performance | 29,7 millions de dollars |
| Équipement technique | 9,5 millions de dollars |
Ryman Hospitality Properties, Inc. (RHP) - Modèle d'entreprise: Strots de revenus
Revenus de la chambre d'hôtel
Pour l'exercice 2022, Ryman Hospitality Properties a déclaré des revenus totaux de l'hôtel de 669 millions de dollars. L'entreprise exploite cinq grands hôtels du Convention Center:
- Gaylord Opryland Resort & Centre des congrès à Nashville
- Gaylord Palms Resort & Centre des congrès à Orlando
- Gaylord Texan Resort & Centre des congrès de la vigne
- Gaylord National Resort & Centre des congrès de National Harbor
- Gaylord Rocky Mountains Resort & Centre des congrès à Aurora
Ventes de billets d'événement
Les revenus des lieux de divertissement, en particulier les emplacements Grand Ole Opry et Ole Red, ont généré 79,4 millions de dollars en 2022.
| Lieu | Revenus annuels (2022) |
|---|---|
| Grand Ole Opry | 45,2 millions de dollars |
| Lieux rouges | 34,2 millions de dollars |
Location de sites et frais d'hébergement
Le centre des congrès et la location de l'espace de réunion ont généré environ 213 millions de dollars en 2022, ce qui représente une partie importante du total des sources de revenus de la société.
Frais de service d'hospitalité
Des revenus de services supplémentaires, notamment la nourriture et les boissons, les équipements et les services auxiliaires, ont contribué 142,5 millions de dollars en 2022.
Parrainage et revenu de partenariat
Les revenus de parrainage et de partenariat des segments de divertissement et d'hospitalité ont totalisé 22,3 millions de dollars en 2022.
Revenu total pour 2022: 1,126 milliard de dollars
Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Value Propositions
You're looking at the core reasons why Ryman Hospitality Properties, Inc. (RHP) captures market share. The value proposition centers on scale, integration, and long-term revenue visibility.
All-in-one destination resorts for large-scale conventions and events
Ryman Hospitality Properties, Inc. (RHP) offers massive, self-contained convention destinations. The company's portfolio includes five of the top seven largest non-gaming convention center hotels in the United States, based on total indoor meeting space. This scale is a major draw for large corporate and association groups.
Premium, large-format meeting space, the largest non-gaming hotel space in the U.S.
The commitment to scale is evident in ongoing projects. For example, the expansion at Gaylord Opryland Resort & Convention Center is set to bring its total exhibit and meeting space to approximately 756,000 square feet, solidifying its position as the largest non-gaming hotel in the U.S. by this metric. This physical capacity is a primary value driver.
High forward booking visibility, with 2026/2027 group rooms revenue up 9% and 10%
The group business provides significant revenue certainty well into the future. As of mid-2025, Ryman Hospitality Properties projected better rooms revenue on the books for future years, specifically showing increases of 9% and 13% compared to the same time last year for those periods. More recently, as of the third quarter of 2025, estimated same-store group rooms revenue on the books for 2026 was pacing up nearly 8 percent compared to 2025 levels at the same time last year. This forward visibility helps smooth out operating results.
Unique blend of hospitality and iconic country music entertainment
RHP integrates large-scale lodging with unique, high-demand entertainment assets. The company holds an approximate 70% controlling ownership interest in Opry Entertainment Group (OEG). This segment includes iconic venues like the Grand Ole Opry and the Ryman Auditorium, creating a dual-asset appeal for both business and leisure travelers.
Resilient, recurring revenue model from group business
The group segment underpins the recurring revenue stream. For the twelve months ending September 30, 2025, Ryman Hospitality Properties, Inc. reported total revenue of $2.487 Billion USD. The Hospitality segment alone generated revenue of $500.9 million for the third quarter of 2025. Furthermore, the company booked over 667,000 same-store Hospitality Gross Definite Room Nights for all future periods as of the third quarter of 2025, achieving an estimated Average Daily Rate (ADR) of $291 on those future bookings. That's a lot of future revenue locked in.
Here's a quick look at the scale of the Hospitality segment as of Q3 2025:
| Metric | Amount/Value |
| Q3 2025 Hospitality Segment Revenue | $500.9 million |
| Total Future Gross Definite Room Nights Booked (Q3 2025) | Over 667,000 |
| Estimated ADR on Future Bookings (Q3 2025) | $291 |
| Total TTM Revenue (Ending Sep 30, 2025) | $2.487 Billion USD |
Finance: draft 13-week cash view by Friday.
Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Customer Relationships
You're managing a portfolio of destination hotels that rely heavily on large group bookings, so your customer relationships are everything. Ryman Hospitality Properties, Inc. (RHP) focuses its relationship strategy on securing those high-value, long-term group commitments while also capturing the transient leisure traveler and leveraging massive third-party loyalty networks.
Dedicated group sales and account management via Marriott
Ryman Hospitality Properties, Inc. operates its premier hotel assets, like the Gaylord Hotels, under management agreements with Marriott International. This means your dedicated sales and account management teams are deeply integrated into the Marriott ecosystem, which is crucial for servicing the group business segment that forms the core of the Hospitality segment.
The sheer scale of the managed portfolio is significant, featuring a combined total of 12,364 rooms across top convention and leisure destinations. Furthermore, Ryman Hospitality Properties, Inc. owns five of the top seven largest non-gaming convention center hotels in the United States, based on total indoor meeting space. This physical footprint, coupled with Marriott's global reach, is what drives the group pipeline.
Here are some key metrics showing the success of this group relationship focus as of late 2025:
| Metric | Period/Context | Value |
|---|---|---|
| Same-Store Gross Definite Room Nights Booked | Q3 2025 (for all future periods) | Over 667,000 |
| Estimated Average Daily Rate (ADR) on Q3 2025 Bookings | Q3 2025 (for all future periods) | $291 (All-time quarterly record) |
| Estimated Group Rooms Revenue Pacing Increase | 2026 vs. 2025 (as of Q3 2025) | Up nearly 8 percent |
| Total Indoor and Outdoor Meeting Space | Portfolio Total | More than 3 million square feet |
High-touch, long-term relationships with association and corporate meeting planners
The business model is explicitly centered on the large group meetings business, which requires deep, high-touch engagement with meeting planners. These relationships are built on securing future dates, often years out, which provides revenue visibility. You're looking for repeat business from these planners who value the destination amenities and the scale of the convention space.
The booking pace data shows planners are committing to future stays, which validates the long-term nature of these relationships. For instance, in the fourth quarter of 2024, nearly 1.3 million same-store Gross Definite Room Nights were booked for all future years. This focus on future bookings is a direct result of strong planner relationships.
The leisure segment, which fills in the gaps when groups aren't traveling, makes up about 30% of the business, used to fill hotels during holiday periods and summertime.
Loyalty programs leveraged through the Marriott ecosystem
Since the hotels are managed by Marriott International, Ryman Hospitality Properties, Inc. benefits significantly from the massive scale of the Marriott Bonvoy loyalty program. This allows RHP to capture revenue from members who are loyal to the broader Marriott brand, even if they are staying at a Gaylord property for the first time.
The broader industry context shows just how powerful this ecosystem is:
- Marriott Bonvoy leads the sector with 228 million members.
- Loyalty members booked 62% of room nights at major chains like Marriott and Hilton.
- Loyalty program members generally contribute between 30% and 60% of room revenue.
This reliance on the ecosystem means RHP benefits from the high engagement rates without bearing the full cost or management burden of a proprietary, standalone program of that size. It's a relationship built on scale and shared customer base.
Direct engagement with entertainment fans at venues and festivals
Ryman Hospitality Properties, Inc. also cultivates direct relationships with entertainment fans through its Opry Entertainment Group (OEG) segment, which owns iconic brands like the Grand Ole Opry and the Ryman Auditorium. This segment provides a direct-to-consumer channel that complements the group business.
Recent strategic moves show an intent to deepen this direct engagement:
- In Q1 2025, Opry Entertainment Group (OEG) made a strategic investment in Southern Entertainment, a leading festival and live event operator.
- Subsequent to Q1 2025, OEG was announced to be awarded a 10-year contract to operate the 6,800-seat Ascend Amphitheater in Nashville, starting in 2026.
This direct engagement with entertainment consumers supports the overall brand strength and drives ancillary revenue, which is important since the Entertainment segment reported revenue of $91.6 million in Q3 2025. Finance: draft 13-week cash view by Friday.
Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Channels
You're looking at how Ryman Hospitality Properties, Inc. (RHP) gets its product-premium group lodging and entertainment-to the customer. This is a mix of massive third-party leverage and dedicated in-house sales power.
Marriott International's global sales organization acts as a primary distribution channel for the Hospitality segment. Ryman Hospitality Properties owns a portfolio managed by Marriott International, which includes a combined total of 11,414 rooms and more than 3 million square feet of total indoor and outdoor meeting space across its destination hotels as of May 2025. The company acknowledged the strong execution of its Marriott sales teams in driving results.
The direct channel involves direct booking via Ryman Hospitality Properties and hotel websites. This channel captures leisure demand, which constitutes about 30% of total operations. To manage the base load, Ryman Hospitality Properties enters a year with approximately 50% occupancy already booked, aiming for a sustainable 75% occupancy through leisure and in-the-year group bookings.
The core of the sales effort relies on on-site sales teams for convention and banquet services. These teams drive the group business, which is the foundation of the Hospitality segment revenue of $500.9 million in the third quarter of 2025. The sales pipeline shows significant forward momentum:
- First quarter 2025 bookings for all future years increased over 10% compared to the prior year.
- Second quarter 2025 saw over 720,000 same-store Hospitality Gross Definite Room Nights booked for all future periods.
- Third quarter 2025 saw over 667,000 same-store Hospitality Gross Definite Room Nights booked for all future periods.
- Group rooms revenue on the books for 2026 is pacing up nearly 8% compared to the same time last year for 2025.
- Group rooms revenue on the books for 2027 is up 10% compared to the same time last year for 2026.
- Banquet and AV revenue increased 6.6% year-over-year in the first quarter of 2025.
The physical locations of entertainment venues (Ryman Auditorium, Ole Red) serve as direct-to-consumer channels for the Entertainment segment, which generated revenue of $91.6 million in the third quarter of 2025. The Ryman Auditorium, a National Historic Landmark, has an estimated annual revenue of $17.6M. The Ole Red brand, inspired by Blake Shelton, launched its flagship Nashville venue with a reported initial investment of $20 million. The segment is expanding this channel with the planned development of a second Category 10 location in Las Vegas, expected to open in late 2026.
Here's a look at the forward-looking group booking metrics that these sales channels are driving:
| Metric | Period/Date | Value | Context |
| Same-Store Gross Definite Room Nights Booked | Q2 2025 (Future Periods) | Over 720,000 | Hospitality Segment Booking Pace |
| Same-Store Gross Definite Room Nights Booked | Q3 2025 (Future Periods) | Over 667,000 | Hospitality Segment Booking Pace |
| Estimated ADR for Q3 2025 Bookings | Q3 2025 (Future Periods) | $291 | All-time quarterly record for future bookings |
| JW Marriott Desert Ridge Rooms | Acquisition Date (June 10, 2025) | 950 rooms | Added to portfolio, managed by Marriott |
| Group Rooms Revenue on Books Growth | 2026 vs. Same Time Last Year (2025) | Up nearly 8% | Pacing for the following year |
| Group Rooms Revenue on Books Growth | 2027 vs. Same Time Last Year (2026) | Up 10% | Forward-looking pace |
The on-site teams are also responsible for ancillary revenue streams, as seen by the 6.6% year-over-year increase in Banquet and AV revenue during the first quarter of 2025. Still, group attrition and cancellation revenue was approximately $6.7 million in that same quarter.
Finance: review the Q4 2025 group booking pace against the 2026 projection by end of January 2026.Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Customer Segments
You're looking at the core groups Ryman Hospitality Properties, Inc. (RHP) serves, which is heavily weighted toward large-scale events and destination travel.
The primary focus remains on large group business, which is the foundation of the Hospitality segment.
- Large corporate and association groups: This segment drives the majority of the Hospitality segment's room nights.
- The business saw a noted shift in Q2 2025, with a decline in banquet and AV revenue attributed primarily to a group mix shift from corporate to association group room nights.
- As of the third quarter of 2025, Ryman Hospitality Properties had booked over 667,000 same-store Hospitality Gross Definite Room Nights for all future periods.
- The estimated Average Daily Rate (ADR) on those Q3 2025 booked group nights was $291.
- The acquisition of the 950-room JW Marriott Phoenix Desert Ridge Resort & Spa in June 2025 added a turnkey asset in a top 10 group meetings market, creating incremental group customer rotation opportunities.
- The JW Marriott Desert Ridge booked nearly 50,000 Gross Definite Rooms Nights for all future periods as of September 30, 2025, at an estimated ADR of $372.
Transient and leisure travelers fill in the gaps, especially when group business is lighter, though the company noted specific transient rate risk in Nashville-based properties during 2025 revisions.
- Transient business is essential for filling off-peak periods.
- The company revised its full-year 2025 outlook to account for incremental transient rate risk, primarily for its Nashville-based hotel properties.
Country music fans and concert-goers are the core audience for the Entertainment segment, which includes the Ryman Auditorium and the Opry Entertainment Group (OEG) venues.
- Entertainment segment revenue for the third quarter of 2025 was $91.6 million.
- For the second quarter of 2025, Entertainment segment revenue hit an all-time quarterly record of $143.3 million.
- OEG announced a planned development of a second Category 10 location in the Flamingo Las Vegas Hotel & Casino complex, expected to open in late 2026.
Event promoters and third-party meeting planners are key intermediaries for securing the large group business that Ryman Hospitality Properties targets.
Here's a look at the top-line financial performance for the segments that serve these customers as of late 2025:
| Metric (As of September 30, 2025) | Hospitality Segment | Entertainment Segment | Consolidated |
| Q3 2025 Revenue | $500.9 million | $91.6 million | $592.5 million |
| Q2 2025 Revenue | $516.2 million | $143.3 million | $659.5 million |
| Q3 2025 Adjusted EBITDAre | Not Separately Stated | Not Separately Stated | $173.1 million |
| Total Debt (As of March 31, 2025) | Not Separately Stated | Not Separately Stated | $3.37 billion |
The total revenue for Ryman Hospitality Properties, Inc. for the trailing twelve months ending September 30, 2025, was $2.49B.
Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Cost Structure
You're looking at the major outlays that keep Ryman Hospitality Properties, Inc. running, which is key to understanding their profitability picture, especially with ongoing capital projects. Here's the quick math on where the money goes.
Property-level operating expenses are a primary cost driver. For the twelve months ending September 30, 2025, Ryman Hospitality Properties reported total operating expenses of $2.022B. For the fiscal quarter ending in September of 2025 specifically, operating expenses were reported at $501.91M. Ryman Hospitality Properties has signaled that property-level operating expenses are expected to rise by 4% in 2025 compared to the previous year. This increase is heavily influenced by labor costs, which analysts noted could see a high single-digit Compound Annual Growth Rate increase due to union contracts.
The company is actively investing in its asset base, making significant capital expenditures for renovations and expansion a major cost component. Ryman Hospitality Properties has identified $1 billion in capital investment opportunities over the next four years. For context on recent spending, in 2024, the company expected to invest between $290 million to $360 million in its Hospitality business and between $70 million to $80 million in its Entertainment business. As of the second quarter of 2025, Ryman Hospitality Properties announced they were nearly halfway through this multi-year capital program, which includes ongoing rooms renovation at the Gaylord Texan and meeting space renovation at the JW Marriott Desert Ridge.
The relationship with Marriott International dictates ongoing management fees paid to Marriott International. For the full year 2023, these fees totaled $66,425 thousand (or $66.425 million). Furthermore, in 2023, same-store incentive management fee expense was $29.1 million for the year.
Financing the portfolio involves substantial interest expense on debt. A key component is the $1.0 billion aggregate principal amount of 6.500% senior notes due 2032, which closed in March 2024. The annual interest obligation on just these notes is $65.0 million (calculated as $1,000,000,000 multiplied by 6.500%). Interest on these notes is scheduled to be paid on June 15 and December 15, beginning on December 15, 2025.
The day-to-day running of the entertainment venues and hotel food/beverage operations results in significant costs of goods sold for food, beverage, and entertainment operations. For the fiscal quarter ending in September of 2025, Ryman Hospitality Properties reported a Cost of Sales figure of $491.2M.
You can see a snapshot of these key cost elements below. What this estimate hides, of course, is the allocation between the Hospitality and Entertainment segments, but these are the big buckets of cash outflow.
| Cost Category Detail | Latest Reported/Projected Amount | Period/Context |
| Total Operating Expenses (TTM) | $2.022B | Twelve Months ending September 30, 2025 |
| Property-Level Operating Expenses (Quarterly) | $501.91M | Fiscal Quarter ending September 2025 |
| Expected Operating Expense Growth | 4% | Compared to the previous year (2025 projection) |
| Planned Capital Investment Total | $1 billion | Over the next four years |
| Cost of Sales (COGS Proxy) | $491.2M | Fiscal Quarter ending September 2025 |
| Annual Interest on 6.500% Senior Notes | $65.0 million | Based on $1.0B principal amount |
| 2023 Management Fees | $66,425 thousand | Full Year 2023 |
You should also note the specific costs tied to the Entertainment segment, which is managed separately but consolidated:
- Entertainment Operating Expenses (Q3 2025): $110.376 million
- Entertainment Operating Expenses (Q2 2025): $59.560 million
- Entertainment Adjusted EBITDAre (Q2 2025): $34 million
Finance: draft 13-week cash view by Friday.
Ryman Hospitality Properties, Inc. (RHP) - Canvas Business Model: Revenue Streams
Ryman Hospitality Properties, Inc. generates its top-line revenue from two primary operating segments: Hospitality and Entertainment. For the third quarter of 2025, the company reported consolidated revenue of $592.5 million, which is the sum of these two streams.
The Hospitality segment is the largest contributor to overall revenue. This segment focuses on group-oriented, destination hotel assets, primarily the Gaylord Hotels properties. The Entertainment segment, which includes the Opry Entertainment Group (OEG) assets, provides significant, complementary revenue.
Here is a breakdown of the key revenue components as reported for the third quarter of 2025:
- Hospitality segment revenue: $500.9 million
- Entertainment segment revenue: $91.6 million
The group business within the Hospitality segment is critical, driven by room nights and associated spending. During Q3 2025, Ryman Hospitality Properties booked over 667,000 same-store Hospitality Gross Definite Room Nights for all future periods. This booking pace was achieved at an all-time quarterly record estimated average daily rate (ADR) of $291. To give you a specific property example, the JW Marriott Desert Ridge booked nearly 50,000 Gross Definite Rooms Nights for all future periods at an estimated ADR of $372.
The revenue structure is further detailed by the following performance metrics from the Q3 2025 reporting period:
| Revenue Stream Component | Q3 2025 Financial Metric | Amount/Rate |
| Hospitality Segment Revenue | Reported Revenue | $500.9 million |
| Entertainment Segment Revenue | Reported Revenue | $91.6 million |
| Group Room Nights Booked (Future Periods) | Same-Store Gross Definite Room Nights | Over 667,000 |
| Group Room Nights ADR | Estimated Average Daily Rate | $291 |
Beyond the core room revenue, high-margin outside-the-room spend is a significant driver. This includes food, beverage, and banquet sales generated from the large group and convention business hosted at the resort properties. Also, the Entertainment segment fuels revenue through ticket sales and merchandise from Opry Entertainment Group (OEG) assets, which is definitely a growth area, evidenced by the announced second Category 10 location development in Las Vegas.
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