Grupo SuperVielle S.A. (SUPV): Business Model Canvas [Jan-2025 Mis à jour]

Dans le paysage dynamique de la banque argentine, Grupo SuperVielle S.A. émerge comme une puissance de l'innovation financière, naviguant stratégiquement sur le terrain complexe de la transformation numérique et des services centrés sur le client. En mélangeant parfaitement l'expertise bancaire traditionnelle avec des solutions technologiques de pointe, la banque a conçu un modèle commercial unique qui répond non seulement aux divers besoins financiers des particuliers et des entreprises, mais se positionne également comme une institution avant-gardiste dans l'écosystème financier concurrentiel de l'Argentine. Des expériences numériques personnalisées aux solutions financières complètes, l'approche de Grupo SuperVielle représente un récit convaincant d'adaptabilité, de prouesses technologiques et de compréhension approfondie du marché local.

Grupo SuperVielle S.A. (SUPV) - Modèle commercial: partenariats clés

Alliances stratégiques avec les entreprises de technologie financière locales et internationales

Grupo SuperVielle a établi des partenariats stratégiques avec les entreprises fintech suivantes:

Partenaire	Focus de partenariat	Année établie
Ualá	Solutions bancaires numériques	2019
Mercado Pago	Intégration de paiement mobile	2017

Partenariats avec les banques argentines et les institutions financières

SuperVielle entretient des relations collaboratives avec plusieurs institutions financières:

• Banco Nación
• Banco Ciudad
• Banco Provincia

Collaboration avec les plateformes de paiement numériques

Les partenariats de plate-forme de paiement numérique comprennent:

Plate-forme	Volume de transaction (2023)	Type de partenariat
Mercado Pago	ARS 127 milliards	Traitement des paiements
Naranja x	ARS 89 milliards	Intégration du portefeuille numérique

Relations avec les fournisseurs de technologie et les fournisseurs de logiciels

Partenariats technologiques clés:

• Microsoft Azure - Infrastructure cloud
• IBM - Solutions logicielles d'entreprise
• SAP - Planification des ressources d'entreprise

Investissement total de partenariat en 2023: 215 millions ARS

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: Activités clés

Fournir des services bancaires et financiers en Argentine

En 2023, Grupo Supervielle exploite 266 succursales à travers l'Argentine en mettant l'accent sur les services bancaires régionaux. La banque dessert environ 2,5 millions de clients et maintient une base d'actifs totale de 1,3 billion de pesos argentins.

Catégorie de service	Pénétration du marché	Volume de transaction annuel
Banque personnelle	Part de marché de 42% dans le segment des PME	186 millions de transactions
Banque commerciale	27% clients des entreprises de marché intermédiaire	94 millions de transactions

Développement et maintenance de la plate-forme bancaire numérique

SuperVielle a investi 580 millions de pesos dans des infrastructures numériques en 2023, soutenant:

• Application des banques mobiles avec 1,2 million d'utilisateurs actifs
• Capacité de traitement des transactions en ligne de 98,6% de disponibilité
• Systèmes de paiement numérique en temps réel

Gestion des risques et évaluation du crédit

Mesures de gestion des risques de crédit pour 2023:

Métrique à risque	Pourcentage
Ratio de prêts non performants	3.7%
Couverture de l'offre de perte de prêt	127%

Service client et innovation des produits financiers

En 2023, SuperVielle a lancé 14 nouveaux produits financiers avec approche numérique, ciblant des segments de marché spécifiques.

• Produits de crédit uniquement numériques
• Packages d'investissement personnalisés
• Solutions de micro-prêts aux entrepreneurs

Services d'investissement et de gestion de la patrimoine

Performance de la division de gestion de patrimoine en 2023:

Segment de service	Total des actifs sous gestion	Croissance annuelle
Individus de valeur nette élevée	268 milliards de pesos	14.3%
Investisseurs institutionnels	412 milliards de pesos	11.7%

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: Ressources clés

Réseau de succursale étendue

En 2023, Grupo Supervielle exploite 272 branches à travers l'Argentine, avec une présence significative dans les principales zones métropolitaines et provinces.

Distribution géographique	Nombre de branches
Province de Buenos Aires	156
Autres provinces argentines	116

Infrastructure de technologie bancaire numérique

La plate-forme numérique de la banque prend en charge:

• Application des banques mobiles avec 1,2 million d'utilisateurs actifs
• Plateforme bancaire en ligne avec une disponibilité de 98,5%
• Capacités de traitement des transactions en temps réel

Capital financier et liquidité

Métrique financière	Valeur (2023)
Actif total	ARS 1 458 695 millions
Capitaux propres des actionnaires	ARS 237 456 millions
Ratio d'actifs liquides	24.6%

Main-d'œuvre qualifiée

Total des employés: 4 987 en décembre 2023

• Tiration moyenne des employés: 8,3 ans
• Employés avec des certifications financières avancées: 62%

Base de données client et systèmes d'information

Segment de clientèle	Nombre de clients
Total des clients	2,3 millions
Clients commerciaux	18,500
Clients bancaires individuels	2,281,500

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: propositions de valeur

Solutions financières complètes pour les particuliers et les entreprises

Grupo SuperVielle propose une gamme diversifiée de produits financiers avec les mesures clés suivantes:

Catégorie de produits	Valeur totale du portefeuille	Pénétration du marché
Banque personnelle	ARS 180,5 milliards	37,2% de part de marché en Argentine
Banque d'affaires	ARS 215,3 milliards	29,8% de couverture du marché des PME
Banque commerciale	ARS 95,7 milliards	22,6% du segment des grandes entreprises

Expériences bancaires numériques innovantes

Indicateurs de performance bancaire numérique:

• Utilisateurs des banques mobiles: 1,2 million
• Volume de transaction en ligne: 68% du total des transactions
• Taux d'engagement de la plate-forme numérique: 73,4%

Produits et services financiers personnalisés

Type de produit	Niveau de personnalisation	Adoption annuelle des clients
Prêts personnels	Personnalisation élevée	42 500 nouveaux clients
Portefeuilles d'investissement	Profils de risque sur mesure	28 300 nouveaux comptes d'investissement
Produits d'assurance	Offrandes segmentées	19 700 nouveaux détenteurs de politiques

Taux d'intérêt concurrentiels et frais de transaction faibles

Mesures de compétitivité financière:

• Taux d'intérêt moyen du prêt personnel: 48,5% par an
• Taux d'intérêt du compte d'épargne moyen: 35,2% par an
• Frais de transaction moyenne: 0,75% de la valeur de la transaction

Expertise du marché local et approche centrée sur le client

Segment de clientèle	Total des clients	Taux de satisfaction client
Clients individuels	2,4 millions	86.7%
Clients commerciaux	185,000	91.3%
Clients des entreprises	12,500	93.2%

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: relations avec les clients

Support client numérique et en personne personnalisé

Grupo SuperVielle propose un support client multicanal avec 72 emplacements de succursales physiques en Argentine à partir de 2023. Les canaux de support numériques incluent:

• Service client en ligne 24/7
• Support d'application mobile
• Centre bancaire téléphonique

Canal de support	Temps de réponse moyen	Taux de satisfaction client
Support numérique	12 minutes	87.3%
Soutien en personne	18 minutes	92.1%

Plateformes bancaires mobiles et en ligne

Métriques de plate-forme numérique:

• Utilisateurs des banques mobiles: 1,2 million
• Transactions bancaires en ligne: 4,3 millions par mois
• Volume de transaction de plate-forme numérique: 156 milliards ARS par an

Programmes de fidélisation de la clientèle

Nom du programme	Inscription	Avantages annuels
Récompenses de supervielle	385 000 membres	ARS 12,5 millions

Services de conseil financier réguliers

SuperVielle fournit des consultations financières personnalisées à travers:

• Gestionnaires de relations dédiées
• Bilan de santé financière trimestrielle
• Recommandations d'investissement personnalisées

Stratégies de communication et d'engagement sur mesure

Canal de communication	Taux d'engagement	Portée annuelle
Campagnes par e-mail	42.6%	1,8 million de clients
Interactions des médias sociaux	35.2%	650 000 abonnés

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: canaux

Succursales bancaires physiques

En 2023, Grupo Supervielle exploite 266 succursales bancaires physiques à travers l'Argentine.

Catégorie de succursale	Nombre de branches	Distribution géographique
Branches urbaines	198	Région métropolitaine de Buenos Aires
Branches provinciales	68	Autres provinces argentines

Application bancaire mobile

L'application bancaire mobile de SuperVielle compte 1,2 million d'utilisateurs actifs en décembre 2023.

• Statistiques de téléchargement d'applications: 2,4 millions de téléchargements totaux
• Transactions mensuelles moyennes: 875 000
• Valeur de la transaction bancaire mobile: 127 milliards ARS par an

Site Web de banque en ligne

La plateforme bancaire en ligne dessert 1,5 million d'utilisateurs enregistrés en 2023.

Métriques de la plate-forme Web	2023 données
Utilisateurs actifs mensuels	980,000
Volume de transaction annuel	ARS 215 milliards

Réseau ATM

Grupo SuperVielle maintient 432 ATM à travers l'Argentine.

• Emplacements ATM: principalement dans Buenos Aires et les grandes villes provinciales
• Transactions ATM mensuelles: 1,3 million
• Valeur de transaction moyenne: 15 500 ARS

Centres d'appels de service client

La banque exploite trois centres d'appels de service à la clientèle centralisés.

Métriques du centre d'appel	Performance de 2023
Volume d'appel total	2,1 millions d'appels
Temps de réponse moyen	47 secondes
Taux de satisfaction client	88.5%

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: segments de clientèle

Clients bancaires de détail individuels

En 2024, Grupo Supervielle dessert environ 1,2 million de clients bancaires de détail individuels en Argentine.

Répartition du segment de la clientèle	Nombre de clients	Part de marché
Comptes de chèques personnels	680,000	4.3%
Comptes d'épargne personnels	520,000	3.9%

Petites et moyennes entreprises

Grupo SuperVielle soutient 45 000 petites et moyennes entreprises (PME) à travers l'Argentine.

• Portfolio total de prêts aux PME: 127,5 milliards ARS
• Taille moyenne du prêt: ARS 2,8 millions
• Le segment des PME représente 22% du portefeuille de prêts totaux de Bank

Clients commerciaux

La banque dessert 1 850 clients bancaires d'entreprise avec des solutions financières spécialisées.

Catégories de segments d'entreprise	Nombre de clients	Prêt total des entreprises
Grandes entreprises	350	ARS 85,6 milliards
Sociétés de taille moyenne	1,500	ARS 42,3 milliards

Individus à haute nette

Grupo SuperVielle gère les services bancaires privés pour 12 500 individus à haute teneur.

• Valeur du portefeuille moyen: 95 millions ARS par client
• Total des actifs sous gestion: ARS 1,18 billion

Clients du secteur agricole et rural

La banque dessert 8 700 clients du secteur agricole et rural à travers l'Argentine.

Segment agricole	Nombre de clients	Prêts agricoles totaux
Petits agriculteurs	5,200	ARS 34,5 milliards
Grandes entreprises agricoles	3,500	ARS 62,7 milliards

Grupo SuperVielle S.A. (SUPV) - Modèle d'entreprise: Structure des coûts

Maintenance des infrastructures technologiques

Selon le rapport financier annuel de 2022, Grupo SuperVielle a dépensé 3,2 milliards d'ARS en infrastructure technologique et en maintenance de plate-forme numérique.

Catégorie de coûts technologiques	Dépenses annuelles (ARS)
Infrastructure informatique	1,450,000,000
Maintenance de plate-forme numérique	850,000,000
Systèmes de cybersécurité	900,000,000

Salaires et avantages sociaux des employés

En 2022, le total des dépenses du personnel a atteint 24,7 milliards d'atriés ARS.

• Salaire mensuel moyen par employé: ARS 215 000
• Total de main-d'œuvre: 4 800 employés
• Contributions de la sécurité sociale: ARS 3,6 milliards

Dépenses opérationnelles du réseau de succursales

Les coûts opérationnels des succursales physiques s'élevaient à 5,6 milliards d'ARS en 2022.

Catégorie de dépenses de succursale	Coût annuel (ARS)
Loyer et services publics	2,100,000,000
Entretien	1,450,000,000
Sécurité	2,050,000,000

Coûts de marketing et d'acquisition des clients

Les dépenses de marketing en 2022 étaient de 1,8 milliard ARS.

• Marketing numérique: ARS 750 000 000
• Publicité traditionnelle: 650 000 000 ARS
• Coût d'acquisition du client: 400 000 000 ARS

Compliance réglementaire et dépenses de gestion des risques

Les coûts liés à la conformité ont totalisé 2,3 milliards d'ARS en 2022.

Catégorie de dépenses de conformité	Coût annuel (ARS)
Avis juridique	850,000,000
Systèmes de gestion des risques	750,000,000
Représentation réglementaire	700,000,000

Grupo SuperVielle S.A. (SUPV) - Modèle commercial: Strots de revenus

Revenu des intérêts des prêts et des produits de crédit

Pour l'exercice 2022, Grupo SuperVielle a déclaré des revenus d'intérêt de 129 370 millions de pesos argentins des prêts et des produits de crédit.

Catégorie de prêt	Revenu des intérêts (millions AR)
Prêts commerciaux	52,685
Prêts à la consommation	38,912
Prêts hypothécaires	22,456
Prêts agricoles	15,317

Frais de service bancaire

Les frais de service bancaire ont généré 43 256 millions de pesos argentins en 2022.

• Frais de maintenance du compte: 12 845 millions ARS
• Frais de traitement des transactions: 18 765 millions ARS
• Frais de service de carte de crédit: 11 646 millions d'ARS

Commissions de transaction numérique

Les commissions des transactions numériques ont totalisé 18 234 millions de pesos argentins en 2022.

Canal numérique	Revenus de la Commission (Million ARS)
Banque mobile	7,456
Transferts en ligne	6,789
Paiements numériques	3,989

Services d'investissement et de gestion de la patrimoine

Les revenus des services d'investissement ont atteint 22 567 millions de pesos argentins en 2022.

• Frais de gestion des actifs: 9 876 millions d'ARS
• Services de conseil en investissement: 7 345 millions ARS
• Gestion des fonds communs de placement: 5 346 millions d'ARS

Revenus de change et de négociation

Les revenus de change et de négociation s'élevaient à 35 412 millions de pesos argentins en 2022.

Catégorie de trading	Revenus (millions AR)
Transactions de change	21,567
Trading en valeurs mobilières	13,845

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Value Propositions

You're looking at the core reasons clients choose Grupo Supervielle S.A. over the competition in Argentina's tough market. The value proposition centers on offering stability, specialized access, and modern digital convenience across its universal financial services platform.

Universal financial services across banking, insurance, and wealth management

Grupo Supervielle S.A. positions itself as a universal financial services group, meaning you can handle most of your financial life in one place, from basic banking to more complex needs. This breadth is key to deepening customer relationships and capturing more wallet share.

The group's activities span the full spectrum, evidenced by specific financial reporting lines:

• Income from core banking services, including net financial margin.
• Reported Income from insurance activities in the consolidated results.
• Revenue streams supported by growing asset management fees.

Access to dollar-denominated deposits for stability in a volatile market

In an environment where local currency stability is a constant worry, offering dollar-denominated products is a major draw. Grupo Supervielle S.A. has aggressively grown this segment by offering remunerated accounts, which pay interest daily, to attract and retain these crucial dollar funds.

Here's the quick math on their success in attracting dollar funding as of the end of the third quarter of 2025:

Metric	Value (as of September 30, 2025)	Comparison
Foreign Currency Deposits (Total)	US$1.2 billion	N/A
FX Deposits Growth (QoQ)	30.9%	Outperformed industry growth of 10.1% QoQ
FX Deposits Growth (YoY)	55.8%	Outperformed industry growth of 8.1% YoY
FX Deposits as % of Total Deposits	34%	Up from 27% as of June 30, 2025

This focus on USD deposits provides a more stable funding base for the bank, especially when local currency liquidity is tight due to high reserve requirements.

Specialized credit solutions for corporate and SME growth (e.g., Oil & Gas)

Grupo Supervielle S.A. is strategically pivoting toward lending, offering specialized credit to drive corporate and Small and Medium Enterprise (SME) growth. They are clearly targeting sectors showing resilience or potential, like Oil & Gas.

The loan book expansion reflects this focus:

• Loan book increased by 8% quarter-over-quarter in Q3 2025.
• Corporate loans grew by 12% quarter-over-quarter in Q3 2025.
• Management projects real loan growth for the remainder of 2025 between 35-40%.
• SME checking account balances saw a surge of 43% in dollars in Q2 2025.

The bank is definitely positioning its credit offering to capture the anticipated recovery, expecting growth mainly from corporates and SMEs post-elections.

Digital-first experience through the evolving SuperApp platform

The digital ecosystem is a core differentiator, moving beyond a simple mobile app to a comprehensive SuperApp experience that drives daily engagement. They are integrating services where customers already spend time.

Digital traction metrics show this commitment:

• AI-powered WhatsApp interactions surpassed 150,000 in July 2025.
• The bank became the first to establish an official online store on Mercado Libre.
• Tienda Supervielle on Mercado Libre recorded 500,000 sessions by June 2025.
• Investment transactions via the app (powered by IOL) attracted 4,700 clients placing $28 million in time deposits in Q2 2025.

This digital integration helps reinforce primary banking relationships, so you're not just a transaction point.

Payroll and pension accounts for stable, lower-risk retail clients

Securing payroll and pension accounts is vital because these clients bring stable, lower-risk flows of funds, which is especially valuable when managing asset quality deterioration in the broader retail segment. Grupo Supervielle S.A. is uniquely offering daily interest on both Payroll and SME accounts, in both pesos and U.S. dollars, to lock in this client base.

The reliance on this segment for lending stability is clear:

Metric	Data Point (as of Q1 2025)	Significance
Loans to Payroll/Pension Clients	53% of total retail loan portfolio	Core retail lending base
Personal Loans to Payroll Customers	88% of personal loans granted	High concentration in the most stable retail segment
AR\$ Savings Account Growth (QoQ)	13%	Outpaced market by 3.5 percentage points in Q2 2025

This focus on high-quality retail flows helps mitigate the rising NPL ratio, which hit 3.9% in Q3 2025, up from 0.8% in Q3 2024.

Finance: draft 13-week cash view by Friday.

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Customer Relationships

You're looking at how Grupo Supervielle S.A. (SUPV) connects with and serves its customer base as of late 2025. It's a blend of traditional, in-person support and aggressive digital moves, all aimed at locking in primary banking relationships in a tough economic climate.

The firm's approach to customer relationships is built around targeted segmentation and digital convenience, while still leaning on its physical footprint for high-value interactions. This is evident in the introduction of a cluster-based strategy in the first quarter of 2025, designed to sharpen the value proposition for both retail and commercial customers to gain principality with them and attract new ones.

For complex needs, you still have the physical network. Grupo Supervielle S.A. maintains a high-touch service model through its 130 bank branches, which are primarily located in the Autonomous City of Buenos Aires, Greater Buenos Aires, and the Argentine provinces of Mendoza and San Luis. This physical presence supports the 1.9 million active clients served by the network as of August 2025.

The push for digital self-service is centered on the SuperApp, which is key to their ecosystem strategy. A major milestone in this journey was the launch of Tienda Supervielle on Mercado Libre in the first quarter of 2025, making them the first bank to host an official online store on that platform, fully accessible through the mobile app. This is part of broader Super App fintech initiatives aimed at deepening funding and fee income.

A significant driver for deepening primary banking relationships is the innovative remunerated account offering. Supervielle is the only bank in Argentina offering daily interest on both Payroll and SME accounts, available in both pesos and U.S. dollars, which started in April 2025. This strategy is showing traction, helping to attract dollar-denominated deposits. The success is clear in the growth of foreign currency deposits, which reached 34% of total deposits at the end of the third quarter of 2025, up from 27% at the end of the second quarter of 2025.

For the corporate segment, the relationship model remains more traditional but is showing strong results. Growth in the third quarter of 2025 was led by the corporate segment, with corporate loans expanding by 12% quarter-over-quarter. This suggests dedicated corporate banking relationship managers are effectively driving origination in that area, even as retail origination standards were tightened.

Here's a quick look at some key relationship and network metrics as of mid-to-late 2025:

Metric Category	Specific Metric	Value as of Late 2025
Physical Reach	Bank Branches	130
Client Base	Active Clients (as of Aug 2025)	1.9 million
Digital Engagement	Supervielle on Mercado Libre Launch	Q1 2025
Deposit Strategy	Remunerated Account Launch	April 2025
Funding Mix	FX Deposits as % of Total Deposits (Q3-end 2025)	34%
Corporate Banking	Corporate Loan QoQ Growth (Q3 2025)	12%

The firm is actively managing its customer base through these distinct channels. You can see the focus on retaining and growing high-value deposits through the remunerated accounts, which is a direct relationship play.

• Cluster-based strategy introduced to strengthen value proposition across retail and commercial segments.
• Remunerated accounts offer daily interest on both peso and U.S. dollar accounts for Payroll and SME customers.
• The bank is the only one in Argentina offering daily interest on both peso and U.S. dollar remunerated accounts for Payroll and SME clients.
• Digital ecosystem expansion includes the Super App and the Tienda Supervielle presence on Mercado Libre.
• Corporate segment led loan growth in Q3 2025.

The operational control over costs also reflects a relationship focus, as personnel and administrative expenses declined 12% year-to-date in real terms as of Q3 2025. That's defintely a sign of efficiency supporting the service model.

Finance: draft 13-week cash view by Friday.

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Channels

You're looking at how Grupo Supervielle S.A. gets its value propositions to the customer base across Argentina. It's a mix of old-school presence and aggressive digital adoption, which is key in this market.

The physical footprint remains significant, anchoring the service network. As of late 2025 reporting periods, Grupo Supervielle S.A. maintains a core physical branch network of 130 locations across Argentina. This is supplemented by recent expansion, with reports in November 2025 noting the network also includes 2 branch annexes, such as the one opened in Añelo, Province of Neuquén, to support the Oil & Gas industry. The overall network, including digital and commercial partnerships, serves approximately 1.9 million active clients as of the third quarter of 2025.

Digital channels are clearly where the growth story is focused. The SuperApp and online banking platforms are central to the strategy of enabling anywhere banking. The digital customer base saw strong penetration, with 881,507 customers being digital as of June 30, 2025, which represented 67% of the segment's portfolio at that time. This digital push is supported by modern engagement tools.

Here's a quick look at the digital reach metrics we have for mid-to-late 2025:

• Digital customers as of June 30, 2025: 881,507
• Digital penetration of segment portfolio (June 30, 2025): 67%
• AI-powered WhatsApp interactions (July 2025): Over 150,000 sessions
• Clients using IOL via the bank's app for time deposits (Q2 2025): 4,700

For investment services, the platform IOL invertironline, which is positioned as the broker N.º 1 in Argentina, is integrated directly. This allows for cross-selling investment products through the main banking application. The investment activity through the bank's app shows tangible results in funding.

IOL Investment Channel Metric	Value	Context/Date
Clients placing time deposits via bank app	4,700	Q2 2025
Time deposits placed via bank app	$28 million	Q2 2025
Percentage of those deposits that were new	30%	Q2 2025
IOL customers (Total)	24K	Data point from an earlier slide snapshot
IOL customers (Total)	544K	Data point from a later slide snapshot

Virtual branches and call centers provide the necessary remote service layer to support the high volume of digital interactions. This complements the physical network, especially for complex transactions or customer support when digital self-service isn't enough. The company continues to invest in scaling the SuperApp, which is the hub for many of these remote services.

Finally, commercial partnerships are vital for extending reach, particularly in specialized financing areas. This includes the subsidiary MILA, which specializes in car loan financing. Furthermore, strategic alliances support lending capacity, such as the agreement announced in September 2025 with IDB Invest and others to boost SME financing with a credit line of up to US$250 million. This partnership is structured with Tranche A totaling US$100 million (US$50 million from IDB Invest and US$50 million from the JICA Trust Fund) and Tranche B for approximately US$150 million via loan participations.

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Customer Segments

You're looking at the client base for Grupo Supervielle S.A. as of late 2025; it's a mix of corporate, retail, and investment-focused groups, all served across their integrated platforms.

The overall client reach for Grupo Supervielle S.A. was reported at 2 million active clients as of April 2025.

The breakdown of the core banking and digital investment client base as of June 30, 2025, looks like this:

Segment Category	Specific Metric	Number/Amount (as of 2Q25/3Q25)
Banco Supervielle Clients	Bank Total Customers	1.3 million
IOL invertironline Clients	Active Customers	544K customers
Total Ecosystem Clients (Reported)	Total Active Clients (April 2025)	2 million

Corporate and SME clients are a key focus for near-term loan growth, especially following the midterm elections.

• Loan growth in 4Q25 and early 2026 is anticipated to come mainly from corporates and SMEs.
• Specific sector focus includes the oil and gas chain.
• Grupo Supervielle S.A. opened a branch annex in Añelo, Province of Neuquén, to support the Oil & Gas industry development.
• A branch was also opened where the mining ecosystem in San Juan is located.
• The company announced an agreement with IDB Invest for a credit line of up to US$250 million to boost SME lending.

For retail individuals, Grupo Supervielle S.A. targets deepening primary banking relationships.

• The strategy involves expanding the remunerated accounts offering to the entire IOL ecosystem, which currently includes payroll clients.
• Retail loan growth is expected to resume later, picking up in 2Q26 as conditions improve.

High-net-worth individuals are served through wealth management services, though specific client counts weren't detailed in the latest reports, the Assets Under Management (SAM) for IOL was reported at AR$2,378.9 billion in nominal terms for 2Q25.

Institutional investors are targeted for funding and treasury products, which is a critical component for balance sheet leverage.

• Grupo Supervielle S.A. will tap international debt markets if conditions allow.
• The bank secured facilities up to ARS270 million from multilaterals with a three-year term, focused on SMEs.
• Banco Supervielle S.A. issued an Obligación Negociable (ON) with a minimum subscription of USD 1,200.
• This specific ON offered an estimated annual rate of 5.00% in USD, with capital and interest paid at maturity in November 2025.

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Cost Structure

You're looking at the cost side of Grupo Supervielle S.A. (SUPV)'s operations as of late 2025, and honestly, the numbers from the third quarter tell a story of significant pressure, especially from funding and credit risk.

The cost of funding was a major headwind. The monetary tightening implemented to stabilize the exchange rate resulted in unsustainably high real interest rates. This dynamic meant that deposit rates adjusted almost immediately, but loan repricing lagged because of longer duration. This funding cost pressure was quantified by an impact of AR$56.1 billion in the third quarter alone. Furthermore, the mortgage loan portfolio, denominated in UVA (Unit of Constant Value), was negatively affected by the sharp increase in real interest rates, leading to a negative spread that caused an additional reduction in the net financial margin of around AR$17.7 billion in 3Q25.

Credit quality costs also rose substantially. Loan Loss Provisions (LLPs) totaled AR$58.3 billion in 3Q25. This represented a significant increase, up 23.8% quarter-over-quarter and 330.1% year-over-year, reflecting the continued expansion of the loan book since March 2024, particularly in retail lending which carries higher provisioning requirements. The Non-Performing Loan (NPL) ratio reflected this stress, rising to 3.9% in 3Q25, up from 2.7% in 2Q25 and 0.8% in 3Q24. The net cost of risk for the quarter was reported at 6.4%.

Personnel and administrative expenses show a commitment to operational efficiency, though this was partially offset by other cost drivers. The company is targeting a decline in these expenses in real terms of 8% to 10% for the full year 2025. In 3Q25 specifically, personnel, administrative expenses, and Depreciation & Amortization (D&A) saw a 1.3% reduction quarter-over-quarter. Overall operating expenses declined 2% quarter-on-quarter and 12% year-to-date in real terms.

The pressure on the top line, with the net financial margin falling to AR$125.0 billion in 3Q25 (down 41.0% year-over-year), directly impacted the efficiency ratio. The efficiency ratio for 3Q25 stood at 95.8%, a sharp deterioration from 60.9% in 2Q25 and 64.1% in 3Q24. For the nine-month period ending 3Q25, the efficiency ratio was 68.8%.

Regarding technology and digital transformation investment costs, while specific figures aren't broken out in the immediate summary data, the management commentary emphasized maintaining a tight control on costs, including non-staff expenses, and reinforcing the focus on operational efficiencies to help mitigate the margin compression. This suggests a disciplined approach to ongoing technology investments.

Here's a quick look at the key cost and efficiency metrics from 3Q25:

Metric	Value (3Q25)	Comparison Point	Change/Context
Loan Loss Provisions (LLPs)	AR$58.3 billion	N/A	Up 330.1% YoY
Efficiency Ratio	95.8%	60.9% (2Q25)	Signaling cost pressure
Personnel & Admin Expense Target	Decline of 8% to 10%	Real terms (Full Year 2025)	Reflects structural initiatives
Funding Cost Impact	AR$56.1 billion	3Q25 only	Due to high real interest rates
NPL Ratio	3.9%	0.8% (3Q24)	In line with retail delinquency trends
Net Financial Margin	AR$125.0 billion	AR$212.0 billion (3Q24)	Down 41.0% YoY

The cost structure is clearly dominated by the cost of risk and the high cost of funding in the prevailing macroeconomic setting. You can see the impact across several areas:

• High cost of funding due to elevated real interest rates in 2025.
• Loan Loss Provisions (LLPs) totaling AR$58.3 billion in 3Q25.
• Personnel and administrative expenses, targeted to decline 8% to 10% in real terms.
• Technology and digital transformation investment costs managed under a tight control framework.
• High efficiency ratio of 95.8% in 3Q25, signaling cost pressure.

Finance: draft 13-week cash view by Friday.

Grupo Supervielle S.A. (SUPV) - Canvas Business Model: Revenue Streams

You're looking at how Grupo Supervielle S.A. brings in money, which is critical given the volatile Argentine economic backdrop we saw through the third quarter of 2025. The revenue streams are heavily weighted toward traditional banking activities, but the performance of each component shifted quite a bit due to monetary policy.

The core of the income generation remains the spread on lending and deposit activities, though the environment in 3Q25 put significant pressure on this. For instance, the Net Financial Margin (NFI) for the third quarter of 2025 was reported at AR$125.0 billion, which was a sequential decrease from AR$219.8 billion in 2Q25. This squeeze was largely due to higher funding costs adjusting almost immediately to high interest rates while loan repricing lagged, plus a negative spread impact of around AR$17.7 billion from the UVA mortgage portfolio.

Still, the underlying business activity shows some growth drivers. The loan portfolio expanded by 8% in real terms as of 3Q25. Client-related net financial income, which covers interest income from your lending book, actually rose 17% sequentially in the third quarter.

Here's a quick look at the key financial figures related to revenue generation as of the latest reporting:

Revenue Component	Metric/Period	Amount/Value
Net Financial Income (NFI)	3Q25	AR$125.0 billion
Adjusted Net Financial Income	3Q25	AR$95.8 billion
Net Interest Margin (NIM)	3Q25	10.8%
Net Fee Income Growth Forecast	Full Year 2025 (Real Terms)	5%
Loan Portfolio Growth	3Q25 (Real Terms)	8%

Beyond the core interest margin, Grupo Supervielle S.A. relies on fees and trading gains. The projection for Net Fee Income growth for the full year 2025 is set at 5% in real terms. This fee income is supported by several activities:

• Interest income from personal, secured, and commercial loans, which contributed to the 17% sequential rise in client-related net financial income.
• Commission income from insurance and brokerage services, with the IOL segment posting record results in October 2025.
• Gains from treasury portfolio and government securities trading, though yields were noted as lower in 3Q25 context compared to prior periods that saw extraordinary gains.

To be defintely clear, the nine-month performance for 9M25 showed a net loss of AR$26.9 billion, contrasting sharply with the net income of ARS 118,304.4 million in 9M24. Finance: draft 13-week cash view by Friday.