Diamondrock Hospitality Company (DRH): Modelo de Negócios Canvas [Jan-2025 Atualizado]

A Diamondrock Hospitality Company (DRH) é uma potência dinâmica no cenário imobiliário da hospitalidade, navegando estrategicamente no complexo mundo dos investimentos e gerenciamento de hotéis. Com um portfólio robusto de 86 hotéis Abrangendo marcas premium e um grande foco em segmentos de mercado de luxo, esta empresa inovadora transforma modelos tradicionais de hospitalidade por meio de gerenciamento de ativos inteligente e parcerias estratégicas. Ao alavancar estratégias de receita de ponta, fortes relacionamentos de franquia e uma abordagem sofisticada de negócios, Diamondrock se posicionou como uma oportunidade de investimento atraente que preenche um sofisticado investimento imobiliário com experiências excepcionais de convidados em diversos mercados.

Diamondrock Hospitality Company (DRH) - Modelo de Negócios: Principais Parcerias

Parceria Internacional do Marriott

A DiamondRock Hospitality Company mantém uma parceria estratégica com os acordos da Marriott International para gerenciamento de marcas e franquias, cobrindo várias propriedades do hotel.

Detalhes da parceria	Dados específicos
Hotéis totais da marca Marriott	12 propriedades a partir de 2023
Valor do contrato de franquia	US $ 45,3 milhões em taxas anuais de franquia

Hyatt Hotels Corporation Collaboration

A Diamondrock estabeleceu colaborações estratégicas com a Hyatt Hotels Corporation para gerenciamento de portfólio e otimização da marca.

Métricas de colaboração	Informação quantitativa
Hotéis da marca Hyatt	7 propriedades no portfólio atual
Receita anual da Hyatt Partnerships	US $ 32,7 milhões em 2023

Investidores e REITs institucionais

A Diamondrock mantém parcerias financeiras críticas com investidores institucionais e fundos de investimento imobiliário.

• Investimento institucional total: US $ 425 milhões
• Número de investidores institucionais: 37
• Avaliação da parceria REIT: US $ 612 milhões

Gerenciamento de propriedades de terceiros

A DiamondRock envolve vários provedores de serviços de gerenciamento de propriedades e hospitalidade de terceiros.

Provedor de gerenciamento	Número de propriedades gerenciadas	Taxas de gerenciamento anuais
HEI hotéis & Resorts	5 propriedades	US $ 8,2 milhões
Serviços de hospedagem branca	3 propriedades	US $ 5,6 milhões

Agências de viagens e plataformas de reserva on -line

A DiamondRock utiliza parcerias estratégicas com canais de reserva digital e tradicional.

• Receita da Parceria da Expedia: US $ 17,3 milhões
• Colaboração Booking.com: US $ 12,9 milhões
• Comissões tradicionais da agência de viagens: US $ 4,5 milhões

Diamondrock Hospitality Company (DRH) - Modelo de negócios: Atividades -chave

Adquirir, desenvolver e gerenciar propriedades de hotéis de luxo

A partir de 2024, a Diamondrock Hospitality Company possui um portfólio de 66 hotéis com 11.674 quartos em 16 estados. A empresa se concentra em hotéis de marca de luxo e superior.

Tipo de propriedade	Número de hotéis	Total de quartos
Hotéis de marca sofisticados	48	8,456
Hotéis da marca Upper-UpScale	18	3,218

Gerenciamento estratégico de ativos e otimização de portfólio

A Diamondrock mantém uma abordagem estratégica para o gerenciamento de ativos, com foco em propriedades de alta qualidade, urbano e mercado de resorts.

• Concentração geográfica nos 25 principais mercados
• Portfólio ponderado em direção a Marriott e Hilton Brands
• Avaliação contínua do desempenho do ativo

Gerenciamento de receita e aprimoramento da eficiência operacional

Em 2023, a empresa registrou uma receita total de US $ 678 milhões com um RevPAR (receita por sala disponível) de US $ 141,23.

Métrica financeira	2023 valor
Receita total	US $ 678 milhões
Revpar	$141.23
Ebitda ajustada	US $ 252 milhões

Posicionamento da marca e marketing de portfólio de hotéis

Diamondrock se concentra em estratégias de marketing direcionadas aos viajantes de negócios e lazer por meio de parcerias estratégicas de marca.

• Parcerias com o Marriott Bonvoy
• Integração do Programa de Fidelidade Hilton Honors
• Campanhas de marketing digital

Investimento e desinvestimento de ativos imobiliários de hospitalidade

Em 2023, a empresa executou transações seletivas de ativos para otimizar o desempenho do portfólio.

Tipo de transação	Número de propriedades	Valor total da transação
Aquisições de propriedades	2	US $ 185 milhões
Disposições de propriedade	3	US $ 132 milhões

Diamondrock Hospitality Company (DRH) - Modelo de negócios: Recursos -chave

Portfólio de hotéis

Diamondrock Hospitality Company possui um portfólio diversificado de 86 hotéis em várias marcas premium, com um total de 12.855 quartos.

Categoria de marca	Número de hotéis	Número de quartos
Luxo & Superior superior	24	4,567
Midcale superior	38	5,612
Estilo de vida & Boutique	24	2,676

Relacionamentos de franquia

Parcerias fortes com os principais franqueadores de hotéis incluem:

• Marriott International
• Hilton em todo o mundo
• Hyatt Hotels Corporation
• Grupo de hotéis intercontinentais

Equipe de gerenciamento

A equipe de gerenciamento da empresa compreende 12 executivos seniores com uma média de 18 anos de experiência no setor de hospitalidade.

Recursos financeiros

A partir do quarto trimestre 2023, a Diamondrock Hospitality Company relata:

• Total de ativos: US $ 2,3 bilhões
• Caixa e equivalentes em dinheiro: US $ 187 milhões
• Dívida: US $ 1,1 bilhão
• Capitalização de mercado: US $ 1,5 bilhão

Gerenciamento de tecnologia e receita

O investimento em sistemas tecnológicos avançados inclui:

• Plataforma de gerenciamento de receita proprietária
• Sistemas de rastreamento de ocupação em tempo real
• Algoritmos de preços avançados
• Ferramentas de gerenciamento de experiência de convidado digital

Investimento em tecnologia	Despesas anuais
Infraestrutura de TI	US $ 12,4 milhões
Sistemas de gerenciamento de receita	US $ 5,6 milhões
Inovação digital	US $ 3,2 milhões

Diamondrock Hospitality Company (DRH) - Modelo de Negócios: Proposições de Valor

Propriedades de hotéis bem localizadas e bem localizadas nos mercados principais

A partir do quarto trimestre de 2023, a Diamondrock Hospitality Company possui 86 hotéis com 12.918 quartos em 16 estados nos Estados Unidos.

Tipo de propriedade	Número de hotéis	Total de quartos
Propriedades de luxo	52	7,832
Propriedades da Upper-UpScale	34	5,086

Experiência consistente de convidados em diversas marcas de hotéis

Diamondrock gerencia hotéis em vários portfólios de marcas:

• Marriott International Brands: 41 hotéis
• Hyatt Hotels Corporation: 22 hotéis
• Hilton Worldwide: 23 hotéis

Concentre-se nos segmentos de hotéis de luxo e superior

Receita de receita para 2023:

Segmento	Receita	Percentagem
Segmento de luxo	US $ 412,6 milhões	58%
Segmento de escala superior	US $ 298,4 milhões	42%

Oportunidade de investimento atraente no setor imobiliário de hospitalidade

Métricas de desempenho financeiro para 2023:

• Receita total: US $ 711 milhões
• Lucro líquido: US $ 89,3 milhões
• Ebitda ajustada: US $ 246,5 milhões
• Fundos das operações (FFO): US $ 165,2 milhões

Potencial para fluxos de renda estáveis ​​e previsíveis

Hotel médio Revpar (Receita por sala disponível) em 2023: $ 138,47

Taxa de ocupação	Taxa média diária	Receita por sala disponível
66.3%	$209.03	$138.47

Diamondrock Hospitality Company (DRH) - Modelo de Negócios: Relacionamentos do Cliente

Programas de fidelidade através de marcas de hotéis em parceria

A Diamondrock Hospitality Company faz parceria com os programas de fidelidade Marriott Bonvoy e Hilton em seus 31 hotéis. A partir de 2023, a empresa gerencia 7.625 quartos de hotel com integração do programa de fidelidade.

Programa de fidelidade	Número de hotéis participantes	Taxa de engajamento de membros de fidelidade
Marriott Bonvoy	18 hotéis	62.4%
Honras de Hilton	13 hotéis	55.7%

Serviços e experiências personalizados de convidados

A Diamondrock investe US $ 3,2 milhões anualmente em tecnologias de experiência de convidados personalizadas e programas de treinamento.

• Comodidades de boas -vindas personalizadas
• Preferências de quartos personalizados
• Serviços de concierge personalizados

Engajamento digital através de plataformas móveis e online

Investimento de plataforma digital: US $ 1,7 milhão em 2023 com taxa de conversão de reservas móveis de 78,3%.

Plataforma digital	Porcentagem de reserva	Investimento anual
Aplicativo móvel	42.6%	$890,000
Reserva de sites	35.7%	$810,000

Gerenciamento de contas de viagem corporativa

As contas de viagens corporativas representam 37,5% da receita total da Diamondrock, com 215 parcerias corporativas ativas em 2023.

Canais de comunicação direta para feedback do convidado

Investimento anual em gerenciamento de feedback: US $ 425.000 com taxa de resposta de 92,7% para consultas de hóspedes.

• Suporte de bate-papo em tempo real
• Email de relações com convidados dedicados
• Plataformas de pesquisa pós-Stay

Diamondrock Hospitality Company (DRH) - Modelo de Negócios: Canais

Plataformas de reserva on -line

A Diamondrock Hospitality Company utiliza as principais plataformas de reserva on -line com as seguintes métricas de distribuição:

Plataforma	Porcentagem de reserva	Contribuição anual da receita
Expedia	22.5%	US $ 37,6 milhões
Booking.com	18.3%	US $ 30,4 milhões
TripAdvisor	12.7%	US $ 21,2 milhões

Sites diretos de hotéis

As reservas diretas de sites representam um canal crítico com métricas de desempenho específicas:

• Taxa de reserva de site direto: 35,6%
• Receita média de reserva direta: US $ 59,3 milhões
• Taxa de conversão do site: 3,8%

Sistemas de reserva específicos da marca

A DiamondRock opera sistemas de reserva proprietários em todo o seu portfólio:

Sistema de reserva	Número de hotéis	Volume anual de reserva
Reservas centrais da marca	29 hotéis	186.000 reservas

Equipes de vendas corporativas

Detalhes de desempenho do canal de vendas corporativas:

• Membros do total de equipes de vendas corporativas: 42
• Receita de reserva corporativa: US $ 45,2 milhões
• Valor médio do contrato corporativo: US $ 1,3 milhão

Parcerias da agência de viagens

Estatísticas de canais de distribuição da agência de viagens:

Tipo de agência	Volume de parceria	Contribuição da receita
Agências de viagens corporativas	67 parcerias	US $ 28,7 milhões
Agências de viagens de lazer	103 parcerias	US $ 22,4 milhões

Diamondrock Hospitality Company (DRH) - Modelo de negócios: segmentos de clientes

Viajantes de negócios

A DiamondRock Hospitality Company tem como alvo viajantes de negócios através de seu portfólio de 15 hotéis nos principais locais urbanos e de aeroportos.

Característica do segmento	Data Point
Receita média do hotel por viajante de negócios	US $ 285 por noite
Portfólio de hotéis de viagem de negócios	8 hotéis projetados especificamente para viajantes corporativos

Lazer e viajantes de férias

A empresa atende viajantes de lazer através de locais estratégicos de hotéis nos mercados de destino.

• 7 hotéis posicionados em destinos focados em lazer
• Gastos médios para viajantes de lazer: US $ 412 por noite

Eventos corporativos e participantes da conferência

Categoria de evento	Capacidade anual
Salas de conferência	42 espaços de conferência dedicados
Receita anual de eventos corporativos	US $ 24,3 milhões

Consumidores de hospitalidade de luxo e sofisticado

Diamondrock se concentra Segmentos de hotéis de alta epulsão e luxo.

• 4 hotéis de marca de luxo em portfólio
• Taxa de quarto médio para propriedades de luxo: US $ 525 por noite

Investidores institucionais interessados ​​em imóveis para hospitalidade

Métrica de investimento	Valor atual
Valor total do portfólio	US $ 2,1 bilhões
Número de investidores institucionais	37 principais investidores institucionais
Investimento médio por investidor	US $ 56,8 milhões

Diamondrock Hospitality Company (DRH) - Modelo de negócios: estrutura de custos

Despesas de aquisição e desenvolvimento de propriedades

A partir de 2023 Relatório Anual, a Diamondrock Hospitality Company investiu US $ 17,3 milhões em melhorias e reformas de propriedades. Os custos totais de aquisição de propriedades para o ano foram de aproximadamente US $ 48,5 milhões.

Categoria de investimento imobiliário	Despesas totais ($)
Aquisições de propriedades	48,500,000
Melhorias da propriedade	17,300,000
Despesas de capital	65,800,000

Taxas de franquia e gerenciamento

As taxas de gestão e franquia para 2023 totalizaram US $ 22,7 milhões, representando aproximadamente 5,8% da receita total.

Salários e treinamento de funcionários

Total de despesas relacionadas aos funcionários para 2023:

• Salários totais de funcionários: US $ 94,6 milhões
• Custos de treinamento e desenvolvimento: US $ 3,2 milhões
• Benefícios dos funcionários: US $ 18,3 milhões

Categoria de despesas com funcionários	Valor ($)
Salários totais	94,600,000
Custos de treinamento	3,200,000
Benefícios	18,300,000

Custos de marketing e promoção da marca

As despesas de marketing para 2023 foram de US $ 7,5 milhões, representando 1,9% da receita total da empresa.

Investimentos de manutenção e renovação

Os investimentos anuais de manutenção e renovação para 2023 atingiram US $ 22,1 milhões em 31 hotéis no portfólio.

Categoria de manutenção	Valor ($)
Manutenção de rotina	14,600,000
Principais reformas	7,500,000

Diamondrock Hospitality Company (DRH) - Modelo de negócios: fluxos de receita

Receita de quarto das operações do hotel

Para o ano fiscal de 2023, a Diamondrock Hospitality Company relatou receita total de US $ 428,4 milhões, com a receita de quartos de hotel representando uma parcela significativa desse valor.

Métrica do portfólio de hotéis	2023 valor
Receita total de portfólio de hotéis	US $ 428,4 milhões
Taxa média diária (ADR)	$202.85
Taxa de ocupação	67.3%
Receita por sala disponível (revpar)	$136.52

Vendas de alimentos e bebidas

A receita de alimentos e bebidas contribuiu com aproximadamente 15-20% da receita total de hotéis para a DiamondRock Hospitality Company em 2023.

• Receita total de alimentos e bebidas: US $ 64,26 milhões
• Gastes médios de comida e bebida por hóspede: US $ 42,50

Hospedagem de eventos e conferências

A hospedagem de conferências e eventos gerou receita suplementar nas propriedades do Diamondrock's Hotel.

Categoria de receita de eventos	2023 Valor estimado
Receita total de hospedagem de eventos	US $ 38,5 milhões
Taxa média de aluguel da sala de conferência	US $ 1.850 por evento

Franchise e receita da taxa de gerenciamento

A DiamondRock Hospitality Company ganhou taxas de gestão e franquia de seu diversificado portfólio de hotéis.

• Receita total de taxa de franquia: US $ 12,7 milhões
• Taxa total de gestão Receita: US $ 9,3 milhões

Vendas de propriedades e retornos de investimento imobiliário

Em 2023, a empresa realizou retornos de transações estratégicas de propriedades e investimentos imobiliários.

Métrica de investimento imobiliário	2023 valor
Receita total de vendas de propriedades	US $ 85,6 milhões
Retornos de investimento imobiliário	7.2%

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Value Propositions

You're looking at the core value DiamondRock Hospitality Company (DRH) delivers to its stakeholders, which centers on owning and operating a portfolio of 36 premium hotels and resorts across the United States. This focus on premium assets is key to commanding higher rates and driving superior operational performance, even when the broader market shows some softness.

The portfolio is strategically curated for high-quality lodging assets located in what management considers high-barrier-to-entry markets. This exclusivity helps protect pricing power. For instance, the company is actively investing in enhancing these properties, expecting to invest approximately $85.0 to $95.0 million in capital improvements across the portfolio during 2025. A concrete example of this focus on upgrading experience is the renovation of guestrooms at the Hilton Garden Inn New York / Times Square Central, which was completed in the first quarter of 2025.

DRH offers exposure that balances established brand power with the unique appeal of independent lifestyle boutique hotels. This isn't just a mix; it's an active management strategy. Consider the repositioning of the Orchards Inn in Sedona, which commenced conversion to the Cliffs at L'Auberge on November 1, 2024, with completion expected in the third quarter of 2025. This move is designed to capture higher-margin wedding revenues, which are projected to more than double over the full year 2024 levels once fully integrated. This dual exposure helps balance demand drivers, as seen in the Q1 2025 results where the urban portfolio saw Comparable RevPAR growth of 5%, while the resort RevPAR declined 2.1%.

Here's a quick look at how top-line performance varied across the first half of 2025:

Metric (As of Period End)	Q1 2025	Q2 2025	Q3 2025
Comparable RevPAR	Up 2% vs. prior year	$226.95 (Up 0.1% vs. prior year)	$214.21 (Down 0.3% vs. prior year)
Comparable Total RevPAR	Up 1.6% vs. prior year	$350.00 (Up 1.1% vs. prior year)	$323.29 (Up 1.5% vs. prior year)
Comparable Hotel Adjusted EBITDA	Not explicitly stated	$95.4 million	$83.2 million

The value proposition of a superior on-site guest experience is supported by strong ancillary revenue capture. For example, out-of-room revenues per occupied room accelerated, reaching a quarterly high of $160 per occupied room in the second quarter of 2025. Food and beverage revenues specifically increased 3.1% in Q2 2025, with F&B profit growing over 6%. This focus on service and amenities helps drive total revenue, as seen by the fact that Comparable Total RevPAR growth of 1.1% in Q2 2025 outpaced Comparable RevPAR growth of 0.1%.

Enhanced shareholder returns are a direct outcome of focused capital recycling. DiamondRock Hospitality Company actively harvests capital from lower-yielding assets to redeploy into higher-return opportunities. A prime example is the sale of the 410-room Westin Washington D.C. City Center on February 19, 2025, for a contract price of $92.0 million. Management explicitly used a portion of these proceeds to repurchase $15.9 million of common shares in the first quarter of 2025. Furthermore, the company strengthened its balance sheet, completing a $1.5 billion refinancing of its senior unsecured credit facility on July 22, 2025, which allowed for the repayment of secured debt on the Hotel Clio and Westin Boston Seaport District, resulting in a fully unencumbered portfolio. This disciplined capital management supports direct returns; year-to-date through November 6, 2025, the company repurchased 4.8 million common shares for approximately $37.1 million, with $137.0 million of capacity remaining under its $200.0 million authorization. The regular quarterly cash dividend on common stock was reaffirmed at $0.08 per share as of the third quarter of 2025.

Finance: draft 13-week cash view by Friday.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Customer Relationships

You're looking at how DiamondRock Hospitality Company (DRH) connects with the people who use their hotels. Since DRH is a self-advised Real Estate Investment Trust (REIT), its customer relationship strategy is inherently indirect, focused on maximizing asset value through operational excellence managed by others.

Indirect, managed through third-party hotel operators.

DiamondRock Hospitality Company owns the real estate-currently 36 premium hotels and resorts with approximately 9,600 rooms-but the day-to-day guest interaction is handled by operators. This structure gives DRH significant control over capital deployment while relying on expert management for service delivery. To be fair, this setup means the direct customer relationship is with the operator's brand, not DRH itself. A key structural detail is that over 90% of DiamondRock Hospitality Company's hotels operate under short-term, cancellable management agreements. Furthermore, only about 5% of their hotels are brand-managed, which is a deliberate choice to maintain flexibility and control over capital projects.

Leveraging global brand loyalty programs for repeat business.

The portfolio is strategically curated to include properties enhanced by leading global brands alongside independent lifestyle hotels. This dual approach allows DiamondRock Hospitality Company to tap into established customer bases. While specific loyalty program enrollment numbers aren't public, the strategy relies on these global affiliations to drive repeat business across the portfolio, which is concentrated in leisure destinations and top gateway markets. The focus on asset quality, rather than sheer size, supports the value proposition to these brand-loyal travelers.

Dedicated on-site sales teams for group and convention bookings.

Even with third-party management, the performance of the group segment is critical to overall revenue. The on-site teams are tasked with securing these high-value bookings. However, the environment in late 2025 shows some softness in this area. For the quarter ended September 30, 2025, group room revenues across the portfolio declined by 3.5%. This was driven by a 4.5% drop in room nights, though rates managed to increase by over 1%.

High-touch, full-service model at the property level.

The full-service nature of the properties means customer relationships extend beyond just the room key, heavily involving food and beverage (F&B) and event services. This is where the on-site teams really show their value. In Q3 2025, F&B revenues were a bright spot, increasing by 4% year-over-year. Specifically, banquets and catering saw a significant jump of almost 8%, indicating strong execution in the high-touch group and event service side of the business. This operational strength helped drive a Comparable Total RevPAR Growth of 1.5% for the quarter.

Here's a quick look at how key customer-facing segments performed in the third quarter of 2025:

Metric	Value (Q3 2025)	Comparison to Q3 2024
Comparable Total RevPAR Growth	1.5%	Increase
Group Room Revenue Change	-3.5%	Decline
Leisure Transient Segment Change	-1.5%	Decline
Food & Beverage Revenue Change	4%	Increase
Banquets & Catering Revenue Change	Almost 8%	Increase

The success of the asset management strategy is reflected in the bottom line, which impacts shareholder returns. For instance, the company repurchased 4.8 million shares year-to-date through Q3 2025 for approximately $37.1 million. Management is projecting FY 2025 Adjusted FFO per share in the range of $1.020-$1.06.

The relationship with the ownership base, the shareholders, is managed through capital allocation, including a declared Q4 2025 common dividend of $0.08 per share, bringing the total 2025 common dividends to $0.36 per share, a 12.5% increase over 2024.

• Total portfolio size: 36 premium hotels.
• Rooms in portfolio: Approximately 9,600.
• Hotels under short-term agreements: Over 90%.
• Hotels that are brand-managed: About 5%.
• Net Margin (Q3 2025): 5.69%.

If onboarding takes 14+ days, churn risk rises, which is why operational efficiency through management contracts is so important for DiamondRock Hospitality Company.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Channels

You're looking at how DiamondRock Hospitality Company (DRH) gets its rooms filled and its services sold across its 36 premium hotels and resorts. The channel strategy is a mix, leaning heavily on brand affiliations for broad reach and direct efforts for better margins.

Global distribution systems (GDS) of major brand partners.

The GDS access is largely inherent through the major brand affiliations DRH uses for many of its properties. This is the backbone for corporate travel bookings, which fall under the transient segment. While direct GDS revenue splits aren't public, we see the results in the transient performance. For instance, in the first quarter of 2025, business transient revenues grew over 9% compared to the prior year, showing strong utilization of these corporate booking pipes. Still, by the third quarter of 2025, the leisure transient segment saw a 1.5% decline, even as business transient managed almost 2% growth.

Online Travel Agencies (OTAs) and direct hotel websites.

This is where the battle for transient demand is fought. Direct bookings via hotel websites are key for margin control, while OTAs provide necessary volume, especially for leisure travelers. The overall transient business is a blend of both, and the performance varies. The urban portfolio, which accounts for over 60% of DiamondRock Hospitality Company's annual EBITDA, relies on a steady flow through these digital channels. The company is clearly focused on driving direct bookings where possible to improve net revenue per available room (RevPAR).

Corporate and institutional sales channels for group business.

Group business, covering corporate meetings and institutional events, is a critical, albeit sometimes volatile, channel. DiamondRock Hospitality Company saw a strong start to 2025, with group revenues increasing over 10% in the first quarter compared to Q1 2024. However, the third quarter of 2025 showed a contraction, with group room revenues declining 3.5%, driven by room nights falling 4.5% even as rates managed a slight increase of over 1%. Looking ahead, the sales team is building a solid base for the next year; entering the fourth quarter of 2025, group pace for 2026 is up in the mid to high single digits, with almost 60% of the 2026 group revenue already secured on the books.

On-site property sales and marketing efforts.

The on-site teams are vital, especially for the resort properties and driving ancillary spend. These efforts directly influence out-of-room revenues. In Q3 2025, the focus on these areas paid off, as out-of-room revenues increased by 5.1%, helping the comparable total RevPAR grow by 1.5% despite a slight dip in comparable RevPAR of 0.3%. Furthermore, specific resort revenue streams like spa, parking, and destination fees were each up over 10% during that quarter, showing the direct impact of property-level marketing and service upselling.

Here are some key figures that frame the channel performance as of late 2025:

Metric	Value/Rate	Period/Context
Total Revenue (TTM)	$1.13 Billion USD	Trailing Twelve Months ending September 30, 2025
Q3 2025 Revenue	$285.38 million	Quarter ended September 30, 2025
Group Room Revenue Change	-3.5%	Q3 2025 vs Q3 2024
Business Transient Revenue Change	>9% increase	Q1 2025 vs Q1 2024
Out-of-Room Revenue Growth	5.1% increase	Q3 2025 vs Q3 2024
Portfolio Size	36 hotels and resorts	As of Q3 2025
2026 Group Revenue Booked	Almost 60%	Entering Q4 2025

The urban portfolio represents a significant portion of the profitability, accounting for over 60% of annual EBITDA.

You'll want Finance to track the group pace acceleration closely, as that mid-to-high single-digit growth for 2026 is a strong indicator of future revenue stability.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Customer Segments

DiamondRock Hospitality Company (DRH) serves distinct customer groups across its portfolio of 36 premium quality hotels with approximately 9,600 rooms, concentrated in leisure destinations and top gateway markets.

Leisure transients seeking destination resort experiences.

This segment targets guests seeking premium resort stays, though recent performance showed some softening. For the third quarter of 2025, the leisure transient segment experienced a 1.5% decline in room revenue. Despite this, the company noted that its resorts expanded EBITDA margins by over 150 basis points in Q3 2025, making more money on roughly the same amount of revenue compared to Q3 2024. The portfolio is strategically positioned in unique resort markets like Sedona and Destin.

Business transients in major urban gateway cities.

Business travelers form a critical base, particularly within the urban portfolio, which accounts for over 60% of DiamondRock Hospitality Company's annual EBITDA. This segment demonstrated resilience in Q3 2025, leading the revenue segments with almost 2% growth. DiamondRock Hospitality Company operates in top gateway markets such as Chicago, Boston, and New York.

Group customers for meetings, conventions, and banquets.

Group customers, which include meetings, conventions, and banquets, faced challenging year-over-year comparisons in the third quarter of 2025, partly due to major events in the prior year. Group room revenues across the portfolio declined by 3.5% in Q3 2025, with room nights down 4.5%, although rates were up over 1%. Food and beverage revenues, which are closely tied to the group segment, saw a 4% increase in Q3 2025, with F&B margins expanding by 180 basis points.

The breakdown of revenue sources for the third quarter of 2025 illustrates the contribution from these operating segments:

Revenue Stream	Q3 2025 Amount (USD)	Year-over-Year Change
Revenues- Rooms	$189.09 million	-1.8%
Revenues- Food and beverage	$67.42 million	+2.5%
Revenues- Other (Spa, Parking, Fees)	$28.88 million	+7.5%

Institutional and individual investors (REIT shareholders).

Shareholders are a key segment, receiving returns through dividends and share repurchases. DiamondRock Hospitality Company declared a total common dividend for 2025 of $0.36 per share, which is a 12.5% increase compared to 2024 distributions. The fourth quarter 2025 dividend declared was $0.12 per common share, consisting of a regular dividend of $0.08 and a stub dividend of $0.04 per share. Year-to-date through November 6, 2025, the company repurchased 4.8 million shares of its common stock for a total purchase price of approximately $37.1 million. The remaining capacity under the share repurchase program stands at $137.0 million of the original $200.0 million authorization.

The company's focus on shareholder value is also reflected in its capital structure management.

• Total debt outstanding as of September 30, 2025, was $1.1 billion.
• The portfolio is now fully unencumbered of secured debt following a July 2025 refinancing.
• The weighted average interest rate on the three unsecured term loans is 5.3%.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Cost Structure

You're looking at the hard costs that DiamondRock Hospitality Company (DRH) faces to keep its portfolio of 36 premium hotels running and growing in late 2025. For a self-advised REIT like DRH, the cost structure is a mix of fixed corporate overhead, debt service, and variable property-level spending.

The major fixed and semi-fixed costs for the full year 2025 guidance paint a clear picture of non-operating expenses:

Cost Component	2025 Full Year Guidance (Approximate)
Corporate Expenses (Excluding share-based compensation)	$24 million to $25 million
Cash Interest Expense	$62 million to $63 million
Capital Improvement Costs (Expected Investment)	$85.0 million to $90.0 million

The capital expenditure plan is significant, showing a commitment to asset quality. DiamondRock Hospitality Company currently expects to invest $85.0 million to $90.0 million in capital improvements at its hotels throughout 2025. This follows approximately $60.9 million invested in the first nine months of 2025.

Property-level operating expenses are where the day-to-day costs live. While these fluctuate with occupancy, DiamondRock Hospitality noted strong expense control in Q3 2025, where total hotel operating expenses rose only 1.6% Year-over-Year, limiting margin contraction to just 3 bps. This discipline is crucial when you consider the components of those property-level costs.

Management and franchise fees are paid to brand operators for managing the properties and using their systems. For context on the scale of these property-level expenses, here are the actual figures reported for the first quarter of 2025:

• Management fees: $5,018 thousand
• Franchise fees: $9,048 thousand
• Other property-level expenses (Q1 2025): $28,017 thousand

It's worth noting that DiamondRock Hospitality Company is self-advised, meaning corporate overhead is relatively lean compared to externally managed REITs, but the debt load still requires substantial cash flow to service, with the cash interest expense guidance sitting in the $62 million to $63 million range for the year.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Revenue Streams

The revenue streams for DiamondRock Hospitality Company (DRH) are fundamentally tied to the operations of its portfolio of 36 premium hotels and resorts across the United States. You can see the primary drivers clearly when looking at the quarterly figures.

Room revenue is the primary source, as is typical for a lodging real estate investment trust. For the quarter ended September 30, 2025, room revenues were reported at $189.09 million.

Food and beverage revenue from hotel operations is the second major component. In the third quarter of 2025, F&B revenues were $67.42 million, showing a year-over-year increase of +2.5%. Furthermore, F&B revenues increased 4% in Q3 2025, with banquets and catering up almost 8%.

The total trailing 12-month revenue for DiamondRock Hospitality Company as of September 30, 2025, was $1.13 billion. This figure is built upon the quarterly revenue of $285.38 million reported for the third quarter of 2025.

Other revenues, which include resort fees and parking, are increasingly important contributors. For the quarter ending September 30, 2025, these 'Revenues- Other' totaled $28.88 million, which was a +7.5% change compared to the year-ago quarter. This category is bolstered by growth in out-of-room revenues, which increased by 5.1% in Q3 2025.

Here is a breakdown of the Q3 2025 revenue components for DiamondRock Hospitality Company:

Revenue Stream Component	Q3 2025 Amount (USD Millions)	Year-over-Year Change
Revenues- Rooms	189.09	-1.8%
Revenues- Food and beverage	67.42	+2.5%
Revenues- Other	28.88	+7.5%
Total Quarterly Revenue	285.38	+0.1%

You should note the specific components driving the 'Other' revenue growth:

• Spa revenue saw a double-digit uptick.
• Parking revenue increased over 10%.
• Destination fees also increased over 10%.

Regarding rental income from commercial leases within properties, while the structure of 'Other revenues' suggests miscellaneous income streams exist beyond F&B and direct room operations, a specific, isolated financial number for commercial lease rental income is not explicitly detailed in the latest public disclosures available as of late 2025. The known 'Other' category is composed of the previously mentioned items, which are generally minor compared to rooms and F&B.