DiamondRock Hospitality Company (DRH): Business Model Canvas

Die DiamondRock Hospitality Company (DRH) gilt als dynamisches Kraftpaket in der Hotelimmobilienlandschaft und steuert strategisch die komplexe Welt der Hotelinvestitionen und -verwaltung. Mit einem robusten Portfolio von 86 Hotels Dieses innovative Unternehmen umfasst Premiummarken und konzentriert sich stark auf gehobene Marktsegmente. Es transformiert traditionelle Hotelmodelle durch intelligentes Asset Management und strategische Partnerschaften. Durch den Einsatz modernster Ertragsstrategien, starker Franchising-Beziehungen und eines anspruchsvollen Geschäftsansatzes hat sich DiamondRock als überzeugende Investitionsmöglichkeit positioniert, die anspruchsvolle Immobilieninvestitionen mit außergewöhnlichen Gästeerlebnissen in verschiedenen Märkten verbindet.

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Wichtige Partnerschaften

Marriott International-Partnerschaft

Die DiamondRock Hospitality Company unterhält eine strategische Partnerschaft mit Marriott International für Markenmanagement und Franchiseverträge für mehrere Hotelimmobilien.

Einzelheiten zur Partnerschaft	Spezifische Daten
Insgesamt Hotels der Marke Marriott	12 Objekte ab 2023
Wert des Franchisevertrags	45,3 Millionen US-Dollar an jährlichen Franchisegebühren

Zusammenarbeit mit der Hyatt Hotels Corporation

DiamondRock hat strategische Kooperationen mit der Hyatt Hotels Corporation für Portfoliomanagement und Markenoptimierung aufgebaut.

Kollaborationsmetriken	Quantitative Informationen
Hotels der Marke Hyatt	7 Objekte im aktuellen Portfolio
Jahresumsatz aus Hyatt-Partnerschaften	32,7 Millionen US-Dollar im Jahr 2023

Institutionelle Anleger und REITs

DiamondRock unterhält wichtige Finanzpartnerschaften mit institutionellen Anlegern und Immobilieninvestmentfonds.

• Gesamte institutionelle Investition: 425 Millionen US-Dollar
• Anzahl institutioneller Anleger: 37
• Bewertung der REIT-Partnerschaft: 612 Millionen US-Dollar

Immobilienverwaltung durch Dritte

DiamondRock beauftragt mehrere externe Immobilienverwaltungs- und Hoteldienstleister.

Management-Anbieter	Anzahl der verwalteten Eigenschaften	Jährliche Verwaltungsgebühren
HEI-Hotels & Resorts	5 Eigenschaften	8,2 Millionen US-Dollar
Weiße Unterkunftsdienste	3 Eigenschaften	5,6 Millionen US-Dollar

Reisebüros und Online-Buchungsplattformen

DiamondRock nutzt strategische Partnerschaften mit digitalen und traditionellen Buchungskanälen.

• Einnahmen aus der Expedia-Partnerschaft: 17,3 Millionen US-Dollar
• Zusammenarbeit mit Booking.com: 12,9 Millionen US-Dollar
• Traditionelle Reisebüroprovisionen: 4,5 Millionen US-Dollar

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Hauptaktivitäten

Erwerb, Entwicklung und Verwaltung hochwertiger Hotelimmobilien

Ab 2024 besitzt die DiamondRock Hospitality Company ein Portfolio von 66 Hotels mit 11.674 Zimmern in 16 Bundesstaaten. Das Unternehmen konzentriert sich auf Markenhotels der gehobenen und gehobenen Klasse.

Immobilientyp	Anzahl der Hotels	Gesamtzahl der Zimmer
Gehobene Markenhotels	48	8,456
Gehobene Markenhotels	18	3,218

Strategisches Asset Management und Portfoliooptimierung

DiamondRock verfolgt bei der Vermögensverwaltung einen strategischen Ansatz mit Schwerpunkt auf hochwertigen, städtischen und Resort-Marktimmobilien.

• Geografische Konzentration in den Top-25-Märkten
• Das Portfolio ist auf die Marken Marriott und Hilton gewichtet
• Kontinuierliche Bewertung der Anlagenleistung

Revenue Management und Steigerung der betrieblichen Effizienz

Im Jahr 2023 meldete das Unternehmen einen Gesamtumsatz von 678 Millionen US-Dollar bei einem RevPAR (Umsatz pro verfügbarem Zimmer) von 141,23 US-Dollar.

Finanzkennzahl	Wert 2023
Gesamtumsatz	678 Millionen US-Dollar
RevPAR	$141.23
Bereinigtes EBITDA	252 Millionen Dollar

Markenpositionierung und Marketing des Hotelportfolios

DiamondRock konzentriert sich auf Marketingstrategien für Geschäfts- und Urlaubsreisende durch strategische Markenpartnerschaften.

• Partnerschaften mit Marriott Bonvoy
• Integration des Hilton Honors-Treueprogramms
• Digitale Marketingkampagnen

Investition und Veräußerung von Hotelimmobilien

Im Jahr 2023 führte das Unternehmen selektive Vermögenstransaktionen durch, um die Portfolioleistung zu optimieren.

Transaktionstyp	Anzahl der Eigenschaften	Gesamttransaktionswert
Immobilienerwerbe	2	185 Millionen Dollar
Eigentumsverfügungen	3	132 Millionen Dollar

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Schlüsselressourcen

Hotelportfolio

DiamondRock Hospitality Company besitzt ein vielfältiges Portfolio von 86 Hotels über verschiedene Premiummarken hinweg, mit insgesamt 12.855 Zimmer.

Markenkategorie	Anzahl der Hotels	Anzahl der Zimmer
Luxus & Oberes gehobenes Niveau	24	4,567
Obere Mittelskala	38	5,612
Lebensstil & Boutique	24	2,676

Franchising-Beziehungen

Zu den starken Partnerschaften mit großen Hotel-Franchisegebern gehören:

• Marriott International
• Hilton weltweit
• Hyatt Hotels Corporation
• Intercontinental Hotels Group

Management-Team

Das Führungsteam des Unternehmens besteht aus 12 leitende Angestellte mit einem Durchschnitt von 18 Jahre Erfahrung in der Hotelbranche.

Finanzielle Ressourcen

Zum vierten Quartal 2023 berichtet die DiamondRock Hospitality Company:

• Gesamtvermögen: 2,3 Milliarden US-Dollar
• Zahlungsmittel und Zahlungsmitteläquivalente: 187 Millionen US-Dollar
• Schulden: 1,1 Milliarden US-Dollar
• Marktkapitalisierung: 1,5 Milliarden US-Dollar

Technologie- und Revenue-Management

Zu den Investitionen in fortschrittliche technologische Systeme gehören:

• Proprietäre Revenue-Management-Plattform
• Systeme zur Belegungsverfolgung in Echtzeit
• Erweiterte Preisalgorithmen
• Digitale Tools für das Gästeerlebnismanagement

Technologieinvestitionen	Jährliche Ausgaben
IT-Infrastruktur	12,4 Millionen US-Dollar
Revenue-Management-Systeme	5,6 Millionen US-Dollar
Digitale Innovation	3,2 Millionen US-Dollar

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Wertversprechen

Hochwertige, gut gelegene Hotelimmobilien in erstklassigen Märkten

Im vierten Quartal 2023 besitzt die DiamondRock Hospitality Company 86 Hotels mit 12.918 Zimmern in 16 Bundesstaaten der Vereinigten Staaten.

Immobilientyp	Anzahl der Hotels	Gesamtzahl der Zimmer
Gehobene Immobilien	52	7,832
Gehobene Immobilien	34	5,086

Konsistentes Gästeerlebnis über verschiedene Hotelmarken hinweg

DiamondRock verwaltet Hotels unter mehreren Markenportfolios:

• Marriott International Brands: 41 Hotels
• Hyatt Hotels Corporation: 22 Hotels
• Hilton Worldwide: 23 Hotels

Konzentrieren Sie sich auf gehobene und gehobene Hotelsegmente

Umsatzaufschlüsselung für 2023:

Segment	Einnahmen	Prozentsatz
Gehobenes Segment	412,6 Millionen US-Dollar	58%
Oberklasse-Segment	298,4 Millionen US-Dollar	42%

Attraktive Investitionsmöglichkeit in Hotelimmobilien

Finanzielle Leistungskennzahlen für 2023:

• Gesamtumsatz: 711 Millionen US-Dollar
• Nettoeinkommen: 89,3 Millionen US-Dollar
• Bereinigtes EBITDA: 246,5 Millionen US-Dollar
• Funds from Operations (FFO): 165,2 Millionen US-Dollar

Potenzial für stabile und vorhersehbare Einnahmequellen

Durchschnittlicher Hotel-RevPAR (Umsatz pro verfügbarem Zimmer) im Jahr 2023: 138,47 $

Auslastung	Durchschnittlicher Tagespreis	Umsatz pro verfügbarem Zimmer
66.3%	$209.03	$138.47

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Kundenbeziehungen

Treueprogramme durch Partner-Hotelmarken

Die DiamondRock Hospitality Company arbeitet in ihren 31 Hotels mit den Treueprogrammen Marriott Bonvoy und Hilton Honors zusammen. Im Jahr 2023 verwaltet das Unternehmen 7.625 Hotelzimmer mit Integration eines Treueprogramms.

Treueprogramm	Anzahl der teilnehmenden Hotels	Engagement-Rate der Treuemitglieder
Marriott Bonvoy	18 Hotels	62.4%
Hilton Honors	13 Hotels	55.7%

Personalisierter Gästeservice und Erlebnisse

DiamondRock investiert jährlich 3,2 Millionen US-Dollar in personalisierte Gästeerlebnistechnologien und Schulungsprogramme.

• Individuelle Begrüßungsannehmlichkeiten
• Personalisierte Zimmerpräferenzen
• Maßgeschneiderte Concierge-Dienste

Digitales Engagement durch mobile und Online-Plattformen

Investition in die digitale Plattform: 1,7 Millionen US-Dollar im Jahr 2023 mit einer Conversion-Rate bei mobilen Buchungen von 78,3 %.

Digitale Plattform	Buchungsprozentsatz	Jährliche Investition
Mobile App	42.6%	$890,000
Website-Buchung	35.7%	$810,000

Verwaltung von Geschäftsreisekonten

Geschäftsreisekonten machen 37,5 % des Gesamtumsatzes von DiamondRock aus, mit 215 aktiven Unternehmenspartnerschaften im Jahr 2023.

Direkte Kommunikationskanäle für Gästefeedback

Jährliche Investition in das Feedback-Management: 425.000 US-Dollar mit einer Rücklaufquote von 92,7 % auf Gästeanfragen.

• Chat-Unterstützung in Echtzeit
• Spezielle E-Mail-Adresse für die Gästebetreuung
• Umfrageplattformen nach dem Aufenthalt

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Kanäle

Online-Buchungsplattformen

DiamondRock Hospitality Company nutzt große Online-Buchungsplattformen mit den folgenden Vertriebskennzahlen:

Plattform	Buchungsprozentsatz	Jährlicher Umsatzbeitrag
Expedia	22.5%	37,6 Millionen US-Dollar
Booking.com	18.3%	30,4 Millionen US-Dollar
Tripadvisor	12.7%	21,2 Millionen US-Dollar

Direkte Hotel-Websites

Direkte Website-Buchungen stellen einen kritischen Kanal mit spezifischen Leistungskennzahlen dar:

• Direktbuchungsrate über die Website: 35,6 %
• Durchschnittlicher Direktbuchungsumsatz: 59,3 Millionen US-Dollar
• Website-Conversion-Rate: 3,8 %

Markenspezifische Reservierungssysteme

DiamondRock betreibt in seinem gesamten Portfolio proprietäre Reservierungssysteme:

Reservierungssystem	Anzahl der Hotels	Jährliches Buchungsvolumen
Zentrale Reservierungen mit Markenlogo	29 Hotels	186.000 Buchungen

Unternehmensvertriebsteams

Details zur Leistung des Unternehmensvertriebskanals:

• Gesamtzahl der Mitglieder des Unternehmensverkaufsteams: 42
• Einnahmen aus Unternehmensbuchungen: 45,2 Millionen US-Dollar
• Durchschnittlicher Unternehmensvertragswert: 1,3 Millionen US-Dollar

Reisebüro-Partnerschaften

Statistik der Vertriebskanäle von Reisebüros:

Agenturtyp	Partnerschaftsvolumen	Umsatzbeitrag
Firmenreisebüros	67 Partnerschaften	28,7 Millionen US-Dollar
Freizeitreisebüros	103 Partnerschaften	22,4 Millionen US-Dollar

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Kundensegmente

Geschäftsreisende

Die DiamondRock Hospitality Company richtet sich mit ihrem Portfolio aus 15 Hotels an wichtigen Stadt- und Flughafenstandorten an Geschäftsreisende.

Segmentcharakteristik	Datenpunkt
Durchschnittlicher Hotelumsatz pro Geschäftsreisender	285 $ pro Nacht
Geschäftsreise-Hotelportfolio	8 Hotels speziell für Geschäftsreisende

Freizeit- und Urlaubsreisende

Das Unternehmen bedient Urlaubsreisende über strategische Hotelstandorte in Zielmärkten.

• 7 Hotels an freizeitorientierten Reisezielen
• Durchschnittliche Ausgaben von Urlaubern: 412 $ pro Nacht

Teilnehmer von Firmenveranstaltungen und Konferenzen

Veranstaltungskategorie	Jährliche Kapazität
Konferenzräume	42 spezielle Konferenzräume
Jährliche Einnahmen aus Unternehmensveranstaltungen	24,3 Millionen US-Dollar

Konsumenten im Luxus- und gehobenen Gastgewerbe

DiamondRock konzentriert sich auf gehobene und luxuriöse Hotelsegmente.

• 4 Luxus-Markenhotels im Portfolio
• Durchschnittlicher Zimmerpreis für Luxusimmobilien: 525 $ pro Nacht

Institutionelle Investoren interessieren sich für Hotelimmobilien

Investitionsmetrik	Aktueller Wert
Gesamtwert des Portfolios	2,1 Milliarden US-Dollar
Anzahl institutioneller Anleger	37 große institutionelle Investoren
Durchschnittliche Investition pro Investor	56,8 Millionen US-Dollar

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Kostenstruktur

Kosten für Immobilienerwerb und -entwicklung

Laut Jahresbericht 2023 investierte die DiamondRock Hospitality Company 17,3 Millionen US-Dollar in Immobilienverbesserungen und -renovierungen. Die gesamten Immobilienerwerbskosten für das Jahr beliefen sich auf etwa 48,5 Millionen US-Dollar.

Kategorie „Immobilieninvestition“.	Gesamtausgaben ($)
Immobilienerwerbe	48,500,000
Immobilienverbesserungen	17,300,000
Kapitalausgaben	65,800,000

Franchise- und Verwaltungsgebühren

Die Management- und Franchisegebühren für 2023 beliefen sich auf insgesamt 22,7 Millionen US-Dollar, was etwa 5,8 % des Gesamtumsatzes entspricht.

Gehälter und Schulungen der Mitarbeiter

Gesamte mitarbeiterbezogene Ausgaben für 2023:

• Gesamtlohn der Mitarbeiter: 94,6 Millionen US-Dollar
• Schulungs- und Entwicklungskosten: 3,2 Millionen US-Dollar
• Leistungen an Arbeitnehmer: 18,3 Millionen US-Dollar

Kategorie „Mitarbeiterausgaben“.	Betrag ($)
Gesamtlohn	94,600,000
Schulungskosten	3,200,000
Vorteile	18,300,000

Kosten für Marketing und Markenwerbung

Die Marketingausgaben für 2023 beliefen sich auf 7,5 Millionen US-Dollar, was 1,9 % des Gesamtumsatzes des Unternehmens entspricht.

Instandhaltungs- und Renovierungsinvestitionen

Die jährlichen Wartungs- und Renovierungsinvestitionen für 2023 beliefen sich auf 22,1 Millionen US-Dollar in 31 Hotels im Portfolio.

Wartungskategorie	Betrag ($)
Routinewartung	14,600,000
Große Renovierungen	7,500,000

DiamondRock Hospitality Company (DRH) – Geschäftsmodell: Einnahmequellen

Zimmereinnahmen aus dem Hotelbetrieb

Für das Geschäftsjahr 2023 meldete die DiamondRock Hospitality Company einen Gesamtumsatz von 428,4 Millionen US-Dollar, wobei die Einnahmen aus Hotelzimmern einen erheblichen Teil dieses Betrags ausmachen.

Hotelportfolio-Metrik	Wert 2023
Gesamtumsatz des Hotelportfolios	428,4 Millionen US-Dollar
Durchschnittlicher Tagessatz (ADR)	$202.85
Auslastung	67.3%
Umsatz pro verfügbarem Zimmer (RevPAR)	$136.52

Verkauf von Lebensmitteln und Getränken

Der Lebensmittel- und Getränkeumsatz trug im Jahr 2023 etwa 15–20 % zum gesamten Hotelumsatz der DiamondRock Hospitality Company bei.

• Gesamtumsatz aus Lebensmitteln und Getränken: 64,26 Millionen US-Dollar
• Durchschnittliche Ausgaben für Speisen und Getränke pro Gast: 42,50 $

Veranstaltungs- und Konferenz-Hosting

Das Hosting von Konferenzen und Veranstaltungen generierte in allen DiamondRock-Hotelimmobilien zusätzliche Einnahmen.

Kategorie „Ereignisumsatz“.	Geschätzter Wert 2023
Gesamterlös aus dem Event-Hosting	38,5 Millionen US-Dollar
Durchschnittlicher Mietpreis für Konferenzräume	1.850 $ pro Veranstaltung

Einnahmen aus Franchise- und Verwaltungsgebühren

Die DiamondRock Hospitality Company verdiente Management- und Franchisegebühren aus ihrem vielfältigen Hotelportfolio.

• Gesamteinnahmen aus Franchisegebühren: 12,7 Millionen US-Dollar
• Gesamteinnahmen aus Verwaltungsgebühren: 9,3 Millionen US-Dollar

Immobilienverkäufe und Immobilieninvestitionsrenditen

Im Jahr 2023 erzielte das Unternehmen Erträge aus strategischen Immobilientransaktionen und Immobilieninvestitionen.

Kennzahl für Immobilieninvestitionen	Wert 2023
Gesamterlös aus Immobilienverkäufen	85,6 Millionen US-Dollar
Renditen von Immobilieninvestitionen	7.2%

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Value Propositions

You're looking at the core value DiamondRock Hospitality Company (DRH) delivers to its stakeholders, which centers on owning and operating a portfolio of 36 premium hotels and resorts across the United States. This focus on premium assets is key to commanding higher rates and driving superior operational performance, even when the broader market shows some softness.

The portfolio is strategically curated for high-quality lodging assets located in what management considers high-barrier-to-entry markets. This exclusivity helps protect pricing power. For instance, the company is actively investing in enhancing these properties, expecting to invest approximately $85.0 to $95.0 million in capital improvements across the portfolio during 2025. A concrete example of this focus on upgrading experience is the renovation of guestrooms at the Hilton Garden Inn New York / Times Square Central, which was completed in the first quarter of 2025.

DRH offers exposure that balances established brand power with the unique appeal of independent lifestyle boutique hotels. This isn't just a mix; it's an active management strategy. Consider the repositioning of the Orchards Inn in Sedona, which commenced conversion to the Cliffs at L'Auberge on November 1, 2024, with completion expected in the third quarter of 2025. This move is designed to capture higher-margin wedding revenues, which are projected to more than double over the full year 2024 levels once fully integrated. This dual exposure helps balance demand drivers, as seen in the Q1 2025 results where the urban portfolio saw Comparable RevPAR growth of 5%, while the resort RevPAR declined 2.1%.

Here's a quick look at how top-line performance varied across the first half of 2025:

Metric (As of Period End)	Q1 2025	Q2 2025	Q3 2025
Comparable RevPAR	Up 2% vs. prior year	$226.95 (Up 0.1% vs. prior year)	$214.21 (Down 0.3% vs. prior year)
Comparable Total RevPAR	Up 1.6% vs. prior year	$350.00 (Up 1.1% vs. prior year)	$323.29 (Up 1.5% vs. prior year)
Comparable Hotel Adjusted EBITDA	Not explicitly stated	$95.4 million	$83.2 million

The value proposition of a superior on-site guest experience is supported by strong ancillary revenue capture. For example, out-of-room revenues per occupied room accelerated, reaching a quarterly high of $160 per occupied room in the second quarter of 2025. Food and beverage revenues specifically increased 3.1% in Q2 2025, with F&B profit growing over 6%. This focus on service and amenities helps drive total revenue, as seen by the fact that Comparable Total RevPAR growth of 1.1% in Q2 2025 outpaced Comparable RevPAR growth of 0.1%.

Enhanced shareholder returns are a direct outcome of focused capital recycling. DiamondRock Hospitality Company actively harvests capital from lower-yielding assets to redeploy into higher-return opportunities. A prime example is the sale of the 410-room Westin Washington D.C. City Center on February 19, 2025, for a contract price of $92.0 million. Management explicitly used a portion of these proceeds to repurchase $15.9 million of common shares in the first quarter of 2025. Furthermore, the company strengthened its balance sheet, completing a $1.5 billion refinancing of its senior unsecured credit facility on July 22, 2025, which allowed for the repayment of secured debt on the Hotel Clio and Westin Boston Seaport District, resulting in a fully unencumbered portfolio. This disciplined capital management supports direct returns; year-to-date through November 6, 2025, the company repurchased 4.8 million common shares for approximately $37.1 million, with $137.0 million of capacity remaining under its $200.0 million authorization. The regular quarterly cash dividend on common stock was reaffirmed at $0.08 per share as of the third quarter of 2025.

Finance: draft 13-week cash view by Friday.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Customer Relationships

You're looking at how DiamondRock Hospitality Company (DRH) connects with the people who use their hotels. Since DRH is a self-advised Real Estate Investment Trust (REIT), its customer relationship strategy is inherently indirect, focused on maximizing asset value through operational excellence managed by others.

Indirect, managed through third-party hotel operators.

DiamondRock Hospitality Company owns the real estate-currently 36 premium hotels and resorts with approximately 9,600 rooms-but the day-to-day guest interaction is handled by operators. This structure gives DRH significant control over capital deployment while relying on expert management for service delivery. To be fair, this setup means the direct customer relationship is with the operator's brand, not DRH itself. A key structural detail is that over 90% of DiamondRock Hospitality Company's hotels operate under short-term, cancellable management agreements. Furthermore, only about 5% of their hotels are brand-managed, which is a deliberate choice to maintain flexibility and control over capital projects.

Leveraging global brand loyalty programs for repeat business.

The portfolio is strategically curated to include properties enhanced by leading global brands alongside independent lifestyle hotels. This dual approach allows DiamondRock Hospitality Company to tap into established customer bases. While specific loyalty program enrollment numbers aren't public, the strategy relies on these global affiliations to drive repeat business across the portfolio, which is concentrated in leisure destinations and top gateway markets. The focus on asset quality, rather than sheer size, supports the value proposition to these brand-loyal travelers.

Dedicated on-site sales teams for group and convention bookings.

Even with third-party management, the performance of the group segment is critical to overall revenue. The on-site teams are tasked with securing these high-value bookings. However, the environment in late 2025 shows some softness in this area. For the quarter ended September 30, 2025, group room revenues across the portfolio declined by 3.5%. This was driven by a 4.5% drop in room nights, though rates managed to increase by over 1%.

High-touch, full-service model at the property level.

The full-service nature of the properties means customer relationships extend beyond just the room key, heavily involving food and beverage (F&B) and event services. This is where the on-site teams really show their value. In Q3 2025, F&B revenues were a bright spot, increasing by 4% year-over-year. Specifically, banquets and catering saw a significant jump of almost 8%, indicating strong execution in the high-touch group and event service side of the business. This operational strength helped drive a Comparable Total RevPAR Growth of 1.5% for the quarter.

Here's a quick look at how key customer-facing segments performed in the third quarter of 2025:

Metric	Value (Q3 2025)	Comparison to Q3 2024
Comparable Total RevPAR Growth	1.5%	Increase
Group Room Revenue Change	-3.5%	Decline
Leisure Transient Segment Change	-1.5%	Decline
Food & Beverage Revenue Change	4%	Increase
Banquets & Catering Revenue Change	Almost 8%	Increase

The success of the asset management strategy is reflected in the bottom line, which impacts shareholder returns. For instance, the company repurchased 4.8 million shares year-to-date through Q3 2025 for approximately $37.1 million. Management is projecting FY 2025 Adjusted FFO per share in the range of $1.020-$1.06.

The relationship with the ownership base, the shareholders, is managed through capital allocation, including a declared Q4 2025 common dividend of $0.08 per share, bringing the total 2025 common dividends to $0.36 per share, a 12.5% increase over 2024.

• Total portfolio size: 36 premium hotels.
• Rooms in portfolio: Approximately 9,600.
• Hotels under short-term agreements: Over 90%.
• Hotels that are brand-managed: About 5%.
• Net Margin (Q3 2025): 5.69%.

If onboarding takes 14+ days, churn risk rises, which is why operational efficiency through management contracts is so important for DiamondRock Hospitality Company.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Channels

You're looking at how DiamondRock Hospitality Company (DRH) gets its rooms filled and its services sold across its 36 premium hotels and resorts. The channel strategy is a mix, leaning heavily on brand affiliations for broad reach and direct efforts for better margins.

Global distribution systems (GDS) of major brand partners.

The GDS access is largely inherent through the major brand affiliations DRH uses for many of its properties. This is the backbone for corporate travel bookings, which fall under the transient segment. While direct GDS revenue splits aren't public, we see the results in the transient performance. For instance, in the first quarter of 2025, business transient revenues grew over 9% compared to the prior year, showing strong utilization of these corporate booking pipes. Still, by the third quarter of 2025, the leisure transient segment saw a 1.5% decline, even as business transient managed almost 2% growth.

Online Travel Agencies (OTAs) and direct hotel websites.

This is where the battle for transient demand is fought. Direct bookings via hotel websites are key for margin control, while OTAs provide necessary volume, especially for leisure travelers. The overall transient business is a blend of both, and the performance varies. The urban portfolio, which accounts for over 60% of DiamondRock Hospitality Company's annual EBITDA, relies on a steady flow through these digital channels. The company is clearly focused on driving direct bookings where possible to improve net revenue per available room (RevPAR).

Corporate and institutional sales channels for group business.

Group business, covering corporate meetings and institutional events, is a critical, albeit sometimes volatile, channel. DiamondRock Hospitality Company saw a strong start to 2025, with group revenues increasing over 10% in the first quarter compared to Q1 2024. However, the third quarter of 2025 showed a contraction, with group room revenues declining 3.5%, driven by room nights falling 4.5% even as rates managed a slight increase of over 1%. Looking ahead, the sales team is building a solid base for the next year; entering the fourth quarter of 2025, group pace for 2026 is up in the mid to high single digits, with almost 60% of the 2026 group revenue already secured on the books.

On-site property sales and marketing efforts.

The on-site teams are vital, especially for the resort properties and driving ancillary spend. These efforts directly influence out-of-room revenues. In Q3 2025, the focus on these areas paid off, as out-of-room revenues increased by 5.1%, helping the comparable total RevPAR grow by 1.5% despite a slight dip in comparable RevPAR of 0.3%. Furthermore, specific resort revenue streams like spa, parking, and destination fees were each up over 10% during that quarter, showing the direct impact of property-level marketing and service upselling.

Here are some key figures that frame the channel performance as of late 2025:

Metric	Value/Rate	Period/Context
Total Revenue (TTM)	$1.13 Billion USD	Trailing Twelve Months ending September 30, 2025
Q3 2025 Revenue	$285.38 million	Quarter ended September 30, 2025
Group Room Revenue Change	-3.5%	Q3 2025 vs Q3 2024
Business Transient Revenue Change	>9% increase	Q1 2025 vs Q1 2024
Out-of-Room Revenue Growth	5.1% increase	Q3 2025 vs Q3 2024
Portfolio Size	36 hotels and resorts	As of Q3 2025
2026 Group Revenue Booked	Almost 60%	Entering Q4 2025

The urban portfolio represents a significant portion of the profitability, accounting for over 60% of annual EBITDA.

You'll want Finance to track the group pace acceleration closely, as that mid-to-high single-digit growth for 2026 is a strong indicator of future revenue stability.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Customer Segments

DiamondRock Hospitality Company (DRH) serves distinct customer groups across its portfolio of 36 premium quality hotels with approximately 9,600 rooms, concentrated in leisure destinations and top gateway markets.

Leisure transients seeking destination resort experiences.

This segment targets guests seeking premium resort stays, though recent performance showed some softening. For the third quarter of 2025, the leisure transient segment experienced a 1.5% decline in room revenue. Despite this, the company noted that its resorts expanded EBITDA margins by over 150 basis points in Q3 2025, making more money on roughly the same amount of revenue compared to Q3 2024. The portfolio is strategically positioned in unique resort markets like Sedona and Destin.

Business transients in major urban gateway cities.

Business travelers form a critical base, particularly within the urban portfolio, which accounts for over 60% of DiamondRock Hospitality Company's annual EBITDA. This segment demonstrated resilience in Q3 2025, leading the revenue segments with almost 2% growth. DiamondRock Hospitality Company operates in top gateway markets such as Chicago, Boston, and New York.

Group customers for meetings, conventions, and banquets.

Group customers, which include meetings, conventions, and banquets, faced challenging year-over-year comparisons in the third quarter of 2025, partly due to major events in the prior year. Group room revenues across the portfolio declined by 3.5% in Q3 2025, with room nights down 4.5%, although rates were up over 1%. Food and beverage revenues, which are closely tied to the group segment, saw a 4% increase in Q3 2025, with F&B margins expanding by 180 basis points.

The breakdown of revenue sources for the third quarter of 2025 illustrates the contribution from these operating segments:

Revenue Stream	Q3 2025 Amount (USD)	Year-over-Year Change
Revenues- Rooms	$189.09 million	-1.8%
Revenues- Food and beverage	$67.42 million	+2.5%
Revenues- Other (Spa, Parking, Fees)	$28.88 million	+7.5%

Institutional and individual investors (REIT shareholders).

Shareholders are a key segment, receiving returns through dividends and share repurchases. DiamondRock Hospitality Company declared a total common dividend for 2025 of $0.36 per share, which is a 12.5% increase compared to 2024 distributions. The fourth quarter 2025 dividend declared was $0.12 per common share, consisting of a regular dividend of $0.08 and a stub dividend of $0.04 per share. Year-to-date through November 6, 2025, the company repurchased 4.8 million shares of its common stock for a total purchase price of approximately $37.1 million. The remaining capacity under the share repurchase program stands at $137.0 million of the original $200.0 million authorization.

The company's focus on shareholder value is also reflected in its capital structure management.

• Total debt outstanding as of September 30, 2025, was $1.1 billion.
• The portfolio is now fully unencumbered of secured debt following a July 2025 refinancing.
• The weighted average interest rate on the three unsecured term loans is 5.3%.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Cost Structure

You're looking at the hard costs that DiamondRock Hospitality Company (DRH) faces to keep its portfolio of 36 premium hotels running and growing in late 2025. For a self-advised REIT like DRH, the cost structure is a mix of fixed corporate overhead, debt service, and variable property-level spending.

The major fixed and semi-fixed costs for the full year 2025 guidance paint a clear picture of non-operating expenses:

Cost Component	2025 Full Year Guidance (Approximate)
Corporate Expenses (Excluding share-based compensation)	$24 million to $25 million
Cash Interest Expense	$62 million to $63 million
Capital Improvement Costs (Expected Investment)	$85.0 million to $90.0 million

The capital expenditure plan is significant, showing a commitment to asset quality. DiamondRock Hospitality Company currently expects to invest $85.0 million to $90.0 million in capital improvements at its hotels throughout 2025. This follows approximately $60.9 million invested in the first nine months of 2025.

Property-level operating expenses are where the day-to-day costs live. While these fluctuate with occupancy, DiamondRock Hospitality noted strong expense control in Q3 2025, where total hotel operating expenses rose only 1.6% Year-over-Year, limiting margin contraction to just 3 bps. This discipline is crucial when you consider the components of those property-level costs.

Management and franchise fees are paid to brand operators for managing the properties and using their systems. For context on the scale of these property-level expenses, here are the actual figures reported for the first quarter of 2025:

• Management fees: $5,018 thousand
• Franchise fees: $9,048 thousand
• Other property-level expenses (Q1 2025): $28,017 thousand

It's worth noting that DiamondRock Hospitality Company is self-advised, meaning corporate overhead is relatively lean compared to externally managed REITs, but the debt load still requires substantial cash flow to service, with the cash interest expense guidance sitting in the $62 million to $63 million range for the year.

DiamondRock Hospitality Company (DRH) - Canvas Business Model: Revenue Streams

The revenue streams for DiamondRock Hospitality Company (DRH) are fundamentally tied to the operations of its portfolio of 36 premium hotels and resorts across the United States. You can see the primary drivers clearly when looking at the quarterly figures.

Room revenue is the primary source, as is typical for a lodging real estate investment trust. For the quarter ended September 30, 2025, room revenues were reported at $189.09 million.

Food and beverage revenue from hotel operations is the second major component. In the third quarter of 2025, F&B revenues were $67.42 million, showing a year-over-year increase of +2.5%. Furthermore, F&B revenues increased 4% in Q3 2025, with banquets and catering up almost 8%.

The total trailing 12-month revenue for DiamondRock Hospitality Company as of September 30, 2025, was $1.13 billion. This figure is built upon the quarterly revenue of $285.38 million reported for the third quarter of 2025.

Other revenues, which include resort fees and parking, are increasingly important contributors. For the quarter ending September 30, 2025, these 'Revenues- Other' totaled $28.88 million, which was a +7.5% change compared to the year-ago quarter. This category is bolstered by growth in out-of-room revenues, which increased by 5.1% in Q3 2025.

Here is a breakdown of the Q3 2025 revenue components for DiamondRock Hospitality Company:

Revenue Stream Component	Q3 2025 Amount (USD Millions)	Year-over-Year Change
Revenues- Rooms	189.09	-1.8%
Revenues- Food and beverage	67.42	+2.5%
Revenues- Other	28.88	+7.5%
Total Quarterly Revenue	285.38	+0.1%

You should note the specific components driving the 'Other' revenue growth:

• Spa revenue saw a double-digit uptick.
• Parking revenue increased over 10%.
• Destination fees also increased over 10%.

Regarding rental income from commercial leases within properties, while the structure of 'Other revenues' suggests miscellaneous income streams exist beyond F&B and direct room operations, a specific, isolated financial number for commercial lease rental income is not explicitly detailed in the latest public disclosures available as of late 2025. The known 'Other' category is composed of the previously mentioned items, which are generally minor compared to rooms and F&B.