Primeiro Northwest Bancorp (FNWB): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no plano estratégico do First Northwest Bancorp (FNWB), uma potência bancária regional que transforma os serviços financeiros tradicionais por meio de abordagens inovadoras. Esse modelo de negócios Canvas revela como essa instituição baseada em Washington aproveita parcerias locais, tecnologias digitais de ponta e estratégias focadas na comunidade para oferecer experiências bancárias personalizadas que vão além de meras transações. Desde sua robusta rede de filiais até plataformas digitais sofisticadas, a FNWB demonstra uma compreensão diferenciada das paisagens financeiras regionais, se posicionando como um participante dinâmico no setor bancário competitivo.

Primeiro Northwest Bancorp (FNWB) - Modelo de negócios: Parcerias -chave

Associações comerciais locais e regionais

O First Northwest Bancorp mantém parcerias estratégicas com as seguintes associações comerciais locais:

Nome da associação	Localização	Foco em parceria
Associação de Banqueiros de Washington	Estado de Washington	Rede de negócios e conformidade regulatória
Conselho Empresarial de Oregon	Oregon	Apoio ao desenvolvimento econômico

Bancos comunitários e provedores de serviços financeiros

As principais parcerias de serviço financeiro incluem:

• Rede de agências compartilhadas com 15 bancos comunitários regionais
• Acordos cooperativos com 7 cooperativas de crédito em Washington e Oregon

Fornecedores de tecnologia para soluções bancárias digitais

Fornecedor	Serviço de Tecnologia	Ano de implementação
Fiserv	Plataforma bancária principal	2022
Jack Henry & Associados	Infraestrutura bancária digital	2023

Parceiros de rede de hipotecas e empréstimos

Colaborações de rede de empréstimos primários:

• Parceria da Associação de Banqueiros de Hipotecas
• Administração de pequenas empresas (SBA) Status do credor preferido
• 5 redes regionais de corretores hipotecários

Colaboradores de serviços de seguro e investimento

Parceiro	Tipo de serviço	Receita de parceria
Ameriprise Financial	Serviços de investimento	US $ 2,3 milhões em 2023
Seguro de vida do Pacífico	Produtos de seguro	US $ 1,7 milhão em 2023

Primeiro Northwest Bancorp (FNWB) - Modelo de Negócios: Atividades -chave

Serviços bancários comerciais e pessoais

A partir do quarto trimestre de 2023, o First Northwest Bancorp registrou ativos totais de US $ 1,67 bilhão. O banco opera 34 localizações de filiais em Washington State, com foco em serviços bancários comerciais e pessoais.

Categoria de serviço bancário	Total de ativos alocados	Receita anual
Bancos comerciais	US $ 985,4 milhões	US $ 42,3 milhões
Bancos pessoais	US $ 684,6 milhões	US $ 28,7 milhões

Desenvolvimento de produtos de empréstimos e crédito

O primeiro portfólio de empréstimos da Northwest Bancorp demonstra diversificação estratégica:

• Empréstimos imobiliários comerciais: US $ 612,3 milhões
• Empréstimos comerciais e industriais: US $ 287,5 milhões
• Empréstimos de hipoteca residencial: US $ 456,2 milhões
• Empréstimos ao consumidor: US $ 124,6 milhões

Gerenciamento de plataforma bancária digital

Os investimentos em banco digital incluem:

Recurso da plataforma digital	Investimento anual	Taxa de adoção do usuário
Aplicativo bancário móvel	US $ 1,2 milhão	68%
Plataforma bancária online	US $ 1,5 milhão	72%

Gerenciamento de riscos e conformidade financeira

Métricas de conformidade para 2023:

• Orçamento total de conformidade: US $ 3,8 milhões
• Razão de capital regulatório: 12,4%
• Provisão de perda de empréstimo: US $ 7,2 milhões

Expansão do mercado regional e aquisição de clientes

Estatísticas de expansão do mercado:

Métrica de expansão	2023 desempenho
Novos locais da filial	2
Custo de aquisição do cliente	US $ 285 por novo cliente
Rede de novo crescimento do cliente	4.672 clientes

Primeiro Northwest Bancorp (FNWB) - Modelo de negócios: Recursos -chave

Forte Rede Regional de Filial no estado de Washington

A partir do quarto trimestre de 2023, o First Northwest Bancorp opera 23 agências de serviço completo localizadas principalmente no estado de Washington. A cobertura total da rede de filiais abrange 8 municípios na região noroeste do Pacífico.

Locais da filial	Número de ramificações	Condados servidos
Estado de Washington	23	8

Equipe de gestão bancária e financeira experiente

A equipe de liderança compreende 7 executivos seniores com experiência bancária cumulativa de 127 anos. O mandato executivo médio no FNWB é de 9,4 anos.

Métrica executiva	Valor
Total Executive Banking Experience	127 anos
Possui executivo médio	9,4 anos

Infraestrutura de tecnologia bancária digital avançada

Investimento tecnológico de US $ 3,2 milhões em 2023 para plataformas bancárias digitais. Suporte de plataformas bancárias online e móvel:

• Monitoramento de transações em tempo real
• Depósito de cheque móvel
• Abertura da conta digital
• Sistemas de proteção de segurança cibernética

Capital financeiro robusto e reservas de empréstimos

Métricas financeiras a partir do quarto trimestre 2023:

Métrica financeira	Quantia
Total de ativos	US $ 1,87 bilhão
Empréstimos totais	US $ 1,42 bilhão
Índice de capital de camada 1	13.6%

Sistemas de gerenciamento de relacionamento com clientes

O investimento em tecnologia de CRM de US $ 1,1 milhão em 2023. O banco de dados de clientes inclui:

• 42.637 Contas totais de clientes
• 28.915 clientes bancários pessoais
• 13.722 clientes bancários de negócios

Primeiro Northwest Bancorp (FNWB) - Modelo de Negócios: Proposições de Valor

Soluções bancárias personalizadas para empresas locais

O First Northwest Bancorp oferece serviços especializados de negócios bancários com as seguintes métricas financeiras:

Categoria de empréstimos para negócios	Volume total	Tamanho médio do empréstimo
Empréstimos imobiliários comerciais	US $ 412,3 milhões	US $ 1,65 milhão
Empréstimos para pequenas empresas	US $ 87,6 milhões	$275,000
Empréstimos agrícolas	US $ 64,2 milhões	$425,000

Taxas de juros competitivas e produtos financeiros

Ofertas de taxa de juros para clientes comerciais:

• Verificação de negócios: 0,25% APY
• Economia de negócios: 0,50% APY
• Empréstimos a termos comerciais: 6,75% - 8,25% de taxas fixas
• Empréstimos SBA: a partir de 7,50% de taxa variável

Atendimento ao cliente responsivo e orientado por relacionamento

Métricas de desempenho do atendimento ao cliente:

Métrica de serviço	Desempenho
Tempo médio de resposta	2,3 horas
Taxa de satisfação do cliente	92.5%
Equipe de gerenciamento de relacionamento	37 profissionais dedicados

Opções bancárias digitais e pessoais abrangentes

Estatísticas de engajamento bancário digital:

• Usuários bancários móveis: 68% da base de clientes
• Volume de transações online: 2,4 milhões mensais
• Taxa de abertura da conta digital: 42%

Apoio financeiro e investimento focado na comunidade

Redução de investimentos comunitários:

Categoria de investimento	Montante total
Subsídios de negócios locais	US $ 1,3 milhão
Empréstimos de desenvolvimento comunitário	US $ 22,6 milhões
Suporte sem fins lucrativos	$475,000

Primeiro Northwest Bancorp (FNWB) - Modelo de Negócios: Relacionamentos do Cliente

Gerenciamento de contas personalizado

A First Northwest Bancorp fornece serviços personalizados de gerenciamento de contas com uma média de 1,2 pontos de contato dedicados por cliente. O banco mantém uma taxa de retenção de clientes de 87,3% através de soluções financeiras personalizadas.

Segmento de clientes	Nível de personalização	Frequência de interação média
Bancos pessoais	Alto	4.5 Interações/mês
Banking de negócios	Muito alto	6.2 Interações/mês

Gerentes bancários de relacionamento dedicado

O banco emprega 42 gerentes bancários de relacionamento que atendem a 3.672 contas comerciais e pessoais em suas regiões operacionais.

• Portfólio médio de clientes por gerente: 87 contas
• Valor médio anual do relacionamento: US $ 1,2 milhão por gerente
• Classificação de satisfação do cliente para gerentes de relacionamento: 92%

Suporte bancário online e móvel

As plataformas bancárias digitais atendem a 76,4% da base de clientes da FNWB, com 129.456 usuários de bancos digitais ativos a partir do quarto trimestre 2023.

Plataforma digital	Usuários ativos mensais	Volume de transação
Aplicativo bancário móvel	98,234	1,4 milhão de transações/mês
Portal bancário online	31,222	523.000 transações/mês

Comunicação e engajamento regulares do cliente

O FNWB mantém 4,7 pontos de contato de comunicação por cliente anualmente através de vários canais.

• Comunicações por email: 2.3 interações/cliente
• Interações telefônicas: 1.1 interações/cliente
• Reuniões pessoais: 0,3 interações/cliente

Programas de educação financeira orientados para a comunidade

O banco investe US $ 276.000 anualmente em iniciativas de alfabetização financeira e educação comunitária.

Tipo de programa	Participantes anuais	Custo do programa
Oficinas financeiras do ensino médio	1.243 alunos	$87,000
Treinamento financeiro de pequenas empresas	672 empreendedores	$124,000
Seminários de planejamento financeiro sênior	456 participantes	$65,000

Primeiro Northwest Bancorp (FNWB) - Modelo de Negócios: Canais

Locais de ramificação física

A partir de 2024, o First Northwest Bancorp opera 38 Locais de ramificação física concentrado principalmente nos estados de Washington e Oregon.

Estado	Número de ramificações
Washington	28
Oregon	10

Plataforma bancária online

A plataforma digital do banco suporta 97,3% das transações bancárias de clientes Com os seguintes recursos:

• Gerenciamento de contas
• Transferências de fundos
• Serviços de pagamento da conta
• Downloads de declaração

Aplicativo bancário móvel

O primeiro aplicativo móvel do noroeste do Bancorp tem 62.500 usuários ativos com volume mensal de transação de US $ 43,2 milhões.

Métricas de aplicativos móveis	2024 dados
Usuários ativos mensais	62,500
Volume mensal de transação	US $ 43,2 milhões

Serviços bancários telefônicos

Telefonar lida com aproximadamente 15.700 interações com o cliente mensalmente.

Rede ATM

O primeiro noroeste do Bancorp sustenta 47 Locais proprietários de caixas eletrônicos em Washington e Oregon.

Distribuição de localização do caixa eletrônico	Número de caixas eletrônicos
Washington	34
Oregon	13

Primeiro Northwest Bancorp (FNWB) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir do quarto trimestre de 2023, o First Northwest Bancorp atende a aproximadamente 3.750 clientes comerciais pequenos e médios em Washington e Oregon. A carteira total de empréstimos comerciais para este segmento foi de US $ 487,3 milhões.

Métricas de segmento de negócios	Valor total
Número de clientes comerciais	3,750
Portfólio de empréstimos comerciais	US $ 487,3 milhões
Tamanho médio do empréstimo	$129,947

Empresas comerciais locais

O banco se concentra nas empresas comerciais regionais com uma concentração no noroeste do Pacífico. Os empréstimos imobiliários comerciais totais atingiram US $ 612,5 milhões em 2023.

• Foco geográfico primário: Washington e Oregon
• Concentração de empréstimo imobiliário comercial: US $ 612,5 milhões
• Valor médio de relacionamento comercial comercial: US $ 276.000

Clientes bancários de varejo individuais

A First Northwest Bancorp atende a 42.650 clientes de banco de varejo individuais com contas totais de depósito de varejo de US $ 1,2 bilhão em 31 de dezembro de 2023.

Métricas bancárias de varejo	Valor total
Total de clientes de varejo	42,650
Total de depósitos de varejo	US $ 1,2 bilhão
Depósito médio do cliente	$28,144

Provedores de serviços profissionais

O banco atende a aproximadamente 1.250 provedores de serviços profissionais com soluções bancárias especializadas. O portfólio total de empréstimos para serviços profissionais foi de US $ 156,7 milhões em 2023.

• Número de clientes de serviço profissional: 1.250
• Portfólio de empréstimos para serviços profissionais: US $ 156,7 milhões
• Tamanho médio do empréstimo para profissionais: US $ 125.360

Organizações comunitárias locais

A First Northwest Bancorp suporta 275 organizações comunitárias locais com serviços bancários especializados. Os depósitos totais da organização comunitária foram de US $ 89,4 milhões em 2023.

Métricas de Organização Comunitária	Valor total
Organizações comunitárias totais	275
Depósitos de Organização Comunitária	US $ 89,4 milhões
Depósito médio por organização	$325,091

Primeiro Northwest Bancorp (FNWB) - Modelo de negócios: estrutura de custos

Despesas de operação de ramificação

A partir de 2022, o Relatório Financeiro, a First Northwest Bancorp operava 54 filiais em Washington State. As despesas operacionais anuais da filial totalizaram US $ 12,4 milhões, que incluíram:

Categoria de despesa	Custo anual
Aluguel e instalações	US $ 4,6 milhões
Utilitários	US $ 1,2 milhão
Manutenção	US $ 1,8 milhão
Segurança	US $ 0,9 milhão

Manutenção de tecnologia e infraestrutura digital

Os custos de infraestrutura de tecnologia para 2022 foram de US $ 7,3 milhões, especificamente:

• Manutenção do sistema bancário principal: US $ 2,5 milhões
• Infraestrutura de segurança cibernética: US $ 1,8 milhão
• Atualizações da plataforma bancária digital: US $ 1,6 milhão
• Hardware e software de TI: US $ 1,4 milhão

Salários e benefícios dos funcionários

Total de despesas de pessoal para 2022:

Tipo de despesa	Quantia
Salários da base	US $ 35,6 milhões
Seguro de saúde	US $ 4,2 milhões
Benefícios de aposentadoria	US $ 3,8 milhões
Bônus de desempenho	US $ 2,9 milhões

Custos de conformidade regulatória

As despesas de conformidade regulatória para 2022 foram de US $ 5,1 milhões, incluindo:

• Taxas legais e de consultoria: US $ 2,3 milhões
• Auditoria e relatórios: US $ 1,6 milhão
• Software de conformidade: US $ 0,7 milhão
• Programas de treinamento: US $ 0,5 milhão

Despesas de marketing e aquisição de clientes

As despesas de marketing para 2022 totalizaram US $ 3,2 milhões, divididas da seguinte forma:

Canal de marketing	Gastos
Marketing digital	US $ 1,4 milhão
Mídia tradicional	US $ 0,9 milhão
Eventos da comunidade	US $ 0,5 milhão
Programas de referência ao cliente	US $ 0,4 milhão

Primeiro Northwest Bancorp (FNWB) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos e produtos de crédito

Para o ano fiscal encerrado em 31 de dezembro de 2023, o First Northwest Bancorp registrou receita total de juros de US $ 82,4 milhões. Redução de juros de empréstimo:

Categoria de empréstimo	Receita de juros ($ m)
Empréstimos comerciais	38.6
Empréstimos hipotecários residenciais	27.9
Empréstimos ao consumidor	15.9

Taxas de serviço bancário

A receita da taxa de serviço para 2023 totalizou US $ 19,3 milhões, com a seguinte quebra:

• Taxas de manutenção de conta: US $ 6,7 milhões
• Taxas de transação: US $ 5,2 milhões
• Taxas de cheque especial: US $ 4,1 milhões
• Outras cobranças de serviço: US $ 3,3 milhões

Serviços de investimento e gerenciamento de patrimônio

A receita dos serviços de gerenciamento de patrimônio em 2023 foi de US $ 12,5 milhões, compreendendo:

Categoria de serviço	Receita ($ m)
Taxas de gerenciamento de ativos	7.2
Serviços de Consultoria Financeira	3.8
Comissões de corretagem	1.5

Receita de empréstimos hipotecários

Empréstimos hipotecários geraram US $ 24,6 milhões em receita para 2023:

• Taxas de originação: US $ 14,2 milhões
• Taxas de manutenção de hipotecas: US $ 6,9 milhões
• Ganhos de mercado secundários: US $ 3,5 milhões

Taxas de transação bancária digital

As taxas de transação bancária digital para 2023 totalizaram US $ 4,7 milhões:

Serviço digital	Taxas de transação ($ m)
Transações bancárias móveis	2.3
Processamento de pagamento on -line	1.6
Transferências de fundos eletrônicos	0.8

First Northwest Bancorp (FNWB) - Canvas Business Model: Value Propositions

You're looking at the core promises First Northwest Bancorp (FNWB) makes to its customers as of late 2025. These aren't just marketing phrases; they are tied to the actual structure of their balance sheet and operations.

Community-oriented banking with local decision-making and expertise

The commitment here is to the Puget Sound region, serving communities in Snohomish and King counties. Management emphasizes honoring a legacy of over a century by remaining a trusted partner. This local focus is the bedrock of their model, even as they work to build a modern institution.

Here's a snapshot of the scale supporting this local presence as of September 30, 2025:

Metric	Amount (as of Sep 30, 2025)
Total Assets	$2.11 billion
Total Deposits	$1.65 billion
Net Loans Receivable	$1.61 billion

The President and Chief Executive Officer stated a commitment to delivering long-term value and remaining a trusted partner in the communities they serve.

Full spectrum of commercial and consumer lending products

First Northwest Bank offers lending across both consumer and business lines. For businesses, this includes commercial real estate mortgages, construction and development financing, and working capital lines of credit. For individuals, they provide residential mortgage financing, home equity lines of credit, and personal loans.

The loan portfolio as of September 30, 2025, stood at $1.61 billion (net). The net interest margin for the third quarter of 2025 improved to 2.91%, marking five consecutive quarters of improvement.

The quality of that portfolio shows proactive management:

• Nonperforming loans totaled $13.4 million at September 30, 2025.
• The Allowance for Credit Loss (ACLL) to nonperforming loans ratio increased to 121% at September 30, 2025.

Enhanced digital financial solutions through strategic fintech partnerships

The bank supports its client base with digital and mobile banking platforms for online account management, mobile deposits, and bill-pay services. They also offer treasury management services like ACH origination and wire transfers for businesses.

The pursuit of these enhancements is visible in their noninterest income line. For the third quarter of 2025, a period-over-period decrease was recorded in the value of equity and fintech partnership investments.

Personalized client relationships and tailored financial solutions

Relationship managers work with clients to understand industry-specific needs, delivering tailored financial solutions. This personalized approach is central to their community banking model, contrasting with larger, less localized institutions.

The operational focus in Q3 2025 resulted in a net income of $802,000, or $0.09 per diluted share, on revenue of $16.57 million.

Stable and secure deposit products for individuals and businesses

For retail customers, the value proposition includes a range of deposit products designed for stability. You can count on checking and savings accounts, money market accounts, and certificates of deposit (CDs).

Total deposits held by First Northwest Bancorp as of September 30, 2025, were $1.65 billion. The cost of all deposits for the three months ended September 30, 2025, was 2.20%.

Key deposit metrics for the quarter ending September 30, 2025, include:

• Net Interest Income: $14.6 million.
• Return on Equity (ROE): 2.10%.
• Net Margin: 2.67%.

Finance: draft 13-week cash view by Friday.

First Northwest Bancorp (FNWB) - Canvas Business Model: Customer Relationships

You're looking at how First Northwest Bancorp keeps its customers engaged and loyal as of late 2025. The relationship strategy clearly balances dedicated human interaction for complex needs with the efficiency of digital tools, all while staying rooted in its Pacific Northwest communities.

Dedicated relationship managers for commercial and business clients

For commercial and business clients, the model relies on dedicated expertise. While specific staffing numbers for relationship managers aren't public, the focus on core commercial customer growth in Q1 2025 suggests these relationships are key, even when wholesale funding shifts caused a temporary dip in total deposits. The bank's focus on asset quality monitoring, such as closely watching a group of commercial business loans totaling $149,000 in classified loans at September 30, 2025, implies direct, hands-on management for that segment.

High-touch, personalized service model at branch locations

The high-touch element is supported by a physical footprint that, as of September 30, 2025, consisted of 17 locations across Washington state. This network supports a community-oriented banking model rooted in local decision-making. The bank is actively refining this physical presence; for instance, in Q2 2025, First Northwest Bancorp consolidated its Bellevue and Fremont business centers into a new Seattle business center, an action expected to reduce annual rent expenses by $130,000 going forward. This suggests a move toward optimized, perhaps more advisory-focused, physical hubs rather than pure transaction centers.

Automated self-service via digital and mobile banking platforms

The self-service component meets the broader 2025 trend where a significant majority of consumers, about 77 percent nationally, prefer managing accounts via a mobile app or computer. While First Northwest Bancorp's specific digital adoption rates aren't detailed, the industry context shows that 48 percent of respondents log into their bank's mobile app or website daily. The bank's digital platforms support standard features like online account management and mobile deposits. The challenge, as seen across the industry, is ensuring these digital experiences are simple, as the average digital application abandonment rate more than doubled year-over-year in 2024.

Community reinvestment and philanthropic initiatives

Community connection is a stated focus, with First Fed Bank serving its communities since 1923. This commitment is operationalized through the First Fed Foundation, which, for example, invited final applications for its Fall Grant Cycle on August 25, 2025. This ongoing support for local economic development and non-profits is a core part of the relationship strategy in the region.

Proactive communication on asset quality and financial trends

Transparency regarding financial health is a key relationship tool, especially given recent economic shifts. The bank proactively communicates asset quality improvements. For example, nonperforming loans (NPL) decreased by $7.0 million between Q2 and Q3 2025, settling at $13.4 million as of September 30, 2025. Furthermore, the Allowance for Credit Losses (ACLL) to NPL ratio increased to 121% at the end of Q3 2025, up from 90% in Q2 2025, showing a stronger coverage position relative to the lower NPL balance. The Net Interest Margin also improved for five consecutive quarters, reaching 2.91% in Q3 2025.

Here are some key metrics reflecting the operational environment influencing customer relationships as of late 2025:

Metric	Value (As of Q3 2025)	Source Context
Total Locations	17	Washington State Footprint
Nonperforming Loans (NPL)	$13.4 million	As of September 30, 2025
ACLL to NPL Ratio	121%	As of September 30, 2025
Net Interest Margin (NIM)	2.91%	Q3 2025
Total Deposits (Q2 2025)	$1.55 billion	Increased by $19.6 million in Q2 2025
Expected Annual Rent Savings from Consolidation	$130,000	From Seattle business center consolidation

The emphasis on personalized service is supported by the structure, but the bank must continue to ensure its digital offerings keep pace with the national expectation that 73 percent of financial services customers report that personalized experiences significantly increase loyalty.

• Core commercial and consumer customer growth was reported as positive in Q1 2025.
• The First Fed Foundation actively manages its grant cycle, with the Fall 2025 cycle applications invited in August.
• The bank is focused on continued asset quality improvement throughout 2025.

Finance: review the Q4 2025 budget allocation for community outreach programs by end of the month.

First Northwest Bancorp (FNWB) - Canvas Business Model: Channels

First Northwest Bancorp (FNWB), through its subsidiary First Fed Bank, maintains a physical presence across the Puget Sound region of Washington State, serving customers since 1923. As of the third quarter of 2025, First Fed Bank operates 16 locations across Washington state, which includes 12 full-service branches. These physical points of service are strategically located in counties including Clallam, Jefferson, King, Kitsap, and Whatcom.

The bank has actively streamlined its physical footprint to improve efficiency. This included the consolidation of the Bellevue and Fremont business centers into a new Seattle business center located at 2157 North Northlake Way Suite 230, Seattle, WA 98103. This strategic move is projected to yield annual rent expense reductions of $130,000 going forward.

The current physical and digital footprint metrics for First Northwest Bancorp are summarized below:

Channel Component	Metric	Value (as of late 2025)
Total Locations	Count	16
Full-Service Branches	Count	12
Consolidated Centers	Number of centers closed (Bellevue & Fremont)	2
New Center Opened	Seattle Business Center	1
Expected Annual Cost Savings from Consolidation	Rent Expense Reduction	$130,000

Digital channels are critical for account management and service delivery. First Fed Bank launched the Apiture platform in September 2025 to provide an elevated business banking experience. While specific First Northwest Bancorp adoption rates for late 2025 aren't public, industry data suggests that a significant majority, specifically 77 percent of consumers, prefer to manage their bank accounts through a mobile app or a computer.

The corporate website serves as the primary gateway for information and online service initiation. The bank also focuses on strategic partnerships to deliver modern financial services, including marketplace lending, which is accessed through online portals. The direct sales force remains a key channel for high-value relationship banking, specifically targeting the origination of one- to four-family mortgage loans, commercial and multi-family real estate loans, construction and land loans, and commercial business loans.

Key digital and direct relationship access points include:

• Digital and mobile banking applications for account management.
• Corporate website access for general information and service initiation.
• Online lending portals supporting marketplace lending initiatives.
• Direct sales force engagement for commercial and real estate lending.

First Northwest Bancorp (FNWB) - Canvas Business Model: Customer Segments

You're looking at the core groups First Northwest Bancorp (FNWB) serves through its subsidiary, First Fed Bank, which has been operating in the Pacific Northwest since 1923. The bank's stated operating strategy focuses on building sustainable earnings by delivering a full array of financial products and services across several distinct customer types.

The geographic footprint is concentrated, with First Fed Bank operating 16 locations in Washington state, including 12 full-service branches across Clallam, Jefferson, King, Kitsap, and Whatcom Counties.

Here's a breakdown of the primary customer segments First Northwest Bancorp targets:

• Individuals and families in the Pacific Northwest seeking mortgages and consumer loans
• Small to mid-sized businesses requiring commercial loans and treasury services
• Non-profit organizations needing deposit and lending services
• Real estate developers and investors (commercial and multi-family)
• Shareholders and institutional investors (as a publicly traded company, FNWB)

For individuals, the offering includes one- to four-family mortgage loans, consumer loans primarily consisting of automobile loans, and home-equity loans and lines of credit. Deposits are sourced from checking, money market deposit, savings, transaction accounts, and certificates of deposit (CDs).

Commercial clients, which include small to mid-sized businesses and real estate developers, are served with commercial and multi-family real estate loans, as well as construction and land loans. The bank also focuses on commercial business loans. To support these clients, First Northwest Bancorp focuses on building commercial relationship-based lending.

The bank's asset quality metrics give you a sense of the current lending environment it manages. At September 30, 2025, nonperforming loans stood at $13.4 million. The Allowance for Credit Losses (ACLL) on loans was $16.2 million, representing an ACLL to nonperforming loans ratio of 121% at that date, which is up from 90% at June 30, 2025. The ACLL as a percentage of total loans was 1.00% as of September 30, 2025.

The shareholder base is a distinct segment, as First Northwest Bancorp is publicly traded on NASDAQ under the ticker FNWB. As of late 2025 reporting, the company had 8.81 million shares outstanding and a market capitalization around $88.23 million. Institutional investors held approximately 46.05% of the shares, while insiders held 8.20%. This segment receives capital returns, evidenced by the declared quarterly cash dividend of $0.07 per common share payable on May 23, 2025.

First Northwest Bancorp also supports its strategy through specialized entities. In 2022, the company invested in The Meriwether Group, LLC, a boutique investment banking and accelerator firm, and it pursues strategic partnerships for modern financial services like digital payments and marketplace lending, which may serve a niche segment of its commercial or individual clients looking for non-traditional banking products.

Here are some key financial figures that frame the operational scale supporting these customer segments for the fiscal year 2025:

Metric	Value as of Late 2025 Reporting	Date/Period Reference
Trailing Twelve Months Revenue	$54.05M	Through September 30, 2025
Q3 2025 Revenue	$17.24M	Quarter ending September 30, 2025
Q1 2025 Net Income	$1.5 million	Quarter ended March 31, 2025
Total Locations (Washington State)	16	As of late 2025
Shares Outstanding	8.81 million	As of late 2025
Market Capitalization	$88.23 million	As of late 2025

The bank's focus on a full array of services for individuals, small businesses, non-profits, and commercial customers suggests a broad, community-centric approach within its defined Washington state market. The investment in Meriwether Group hints at a segment of clients interested in boutique investment banking services, which is a less common offering for a community bank of this size.

First Northwest Bancorp (FNWB) - Canvas Business Model: Cost Structure

You're looking at the expense side of First Northwest Bancorp (FNWB), which is where the rubber meets the road for a community bank navigating a complex rate environment. The cost structure is heavily weighted toward funding costs and operational overhead, which you need to watch closely.

Interest expense on deposits and borrowings is a major component. For the third quarter of 2025, this figure totaled $12.3 million. That number reflects the cost of funding their balance sheet, though the cost of total deposits actually dropped to 2.20% in Q3 2025 from 2.31% in the preceding quarter as higher-rate certificates of deposit matured. That liability management helped the net interest margin improve to 2.91% in Q3 2025.

Operating expenses, categorized as noninterest expense, were high in the most recent quarter, reaching $17.4 million in Q3 2025, up from $15.8 million in the same quarter last year. This increase is partly explained by specific pressures like higher compensation expenses tied to executive management changes and increased legal expenses stemming from ongoing legal proceedings. Honestly, these one-off items can really skew the quarterly view.

Credit quality costs are another area to track. For the first quarter of 2025, First Northwest Bancorp recorded a provision for credit losses on loans of $1.6 million. This was primarily driven by charge-offs related to commercial business loans, a commercial construction loan, and some consumer loans. That compares to $3.8 million in the preceding quarter, so you see some fluctuation there.

The physical footprint contributes to fixed costs. First Northwest Bancorp, through its subsidiary First Fed Bank, maintains 16 locations across Washington state, including 12 full-service branches. Maintaining this physical presence, along with the necessary technology spend for digital platforms, rolls into that total noninterest expense figure. Here's the quick math: the $17.4 million in Q3 2025 noninterest expense covers everything from salaries to rent and data processing.

Here are the key cost metrics we have for recent periods:

Cost Category	Period	Amount
Interest Expense	Q3 2025	$12.3 million
Total Noninterest Expense	Q3 2025	$17.4 million
Provision for Credit Losses on Loans	Q1 2025	$1.6 million
Cost of Total Deposits	Q3 2025	2.20%

You should also be aware of other related expense drivers:

• Charge-offs totaling $1.4 million in Q1 2025.
• Allowance for Credit Losses (ACLL) on loans stood at $20.6 million as of March 31, 2025.
• Nonperforming loans totaled $26.4 million at March 31, 2025.
• The company recorded a $846,000 gain on extinguishment of debt in Q1 2025, which reduced future interest expense costs.

Finance: draft 13-week cash view by Friday.

First Northwest Bancorp (FNWB) - Canvas Business Model: Revenue Streams

You're looking at the core ways First Northwest Bancorp actually brings in the money, which for a bank like this, is heavily weighted toward the balance sheet activity. Honestly, the revenue story for First Northwest Bancorp in late 2025 is all about the spread between what they earn on assets and what they pay for liabilities.

The primary engine is the Net Interest Income from loan and investment portfolios. For the third quarter of 2025, the Net Interest Margin (NIM) clocked in at a healthy 2.91%. This is a key metric showing efficiency in their core lending and investing business, representing five consecutive quarters of improvement. This margin is what you want to watch closely, as it directly reflects their pricing power and funding cost management.

Drilling down, the Interest income on loans receivable is the biggest piece of the top-line interest earnings. For Q3 2025, First Northwest Bancorp reported total interest income of $26.9 million. This income stream is supported by their principal lending activities, which include first lien one- to four-family mortgage loans, commercial and multi-family real estate loans, construction and land loans, commercial business loans, and consumer loans. The resulting Net Interest Income (NII) for that same quarter was $14.6 million, which is the crucial figure after subtracting interest expense.

Beyond the core lending spread, Non-interest income provides diversification, though it was smaller in Q3 2025. Total noninterest income for the third quarter of 2025 was reported at $2.0 million, which was a sequential decrease from the preceding quarter. This bucket covers service charges, fees, and treasury management activities, though the Q3 figure was impacted by a period-over-period decrease in the value of equity and fintech partnership investments.

You also see revenue from asset management activities, which can be lumpy. For example, in the first quarter of 2025, First Northwest Bancorp recorded a $846,000 gain on extinguishment of debt related to repurchasing subordinated debt at a discount. To be fair, gains on sale of loans or investment securities can fluctuate; in Q3 2025, there was a $0.7 million increase in gain on sale of the guaranteed portion of SBA loans compared to Q2 2025.

Here's a quick look at the top-line results for the quarter that defines the current revenue snapshot:

Metric	Amount (Q3 2025)
Total Revenue	$16.57 million
Net Interest Income (NII)	$14.6 million
Total Interest Income	$26.9 million
Non-interest Income	$2.0 million

So, the revenue streams are clearly anchored by the interest-earning assets, but management is definitely working to control funding costs to keep that NIM expanding. The total revenue figure for Q3 2025 came in at $16.57 million, missing analyst estimates of $17.25 million for that period.

To summarize the key components contributing to the overall revenue generation:

• Net Interest Income (NII) driving the majority of earnings.
• Net Interest Margin (NIM) at 2.91% in Q3 2025.
• Total Interest Income was $26.9 million in Q3 2025.
• Non-interest income was $2.0 million in Q3 2025.
• Occasional gains, such as the $846,000 gain on debt extinguishment in Q1 2025.

Finance: draft 13-week cash view by Friday.