First Northwest Bancorp (FNWB): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von First Northwest Bancorp (FNWB), einem regionalen Bankkonzern, der traditionelle Finanzdienstleistungen durch innovative Ansätze transformiert. Dieses Geschäftsmodell-Canvas zeigt, wie diese in Washington ansässige Institution lokale Partnerschaften, modernste digitale Technologien und gemeinschaftsorientierte Strategien nutzt, um personalisierte Bankerlebnisse zu bieten, die über bloße Transaktionen hinausgehen. Von seinem robusten Filialnetz bis hin zu hochentwickelten digitalen Plattformen beweist die FNWB ein differenziertes Verständnis der regionalen Finanzlandschaften und positioniert sich als dynamischer Akteur im wettbewerbsintensiven Bankensektor.

First Northwest Bancorp (FNWB) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Wirtschaftsverbände

First Northwest Bancorp unterhält strategische Partnerschaften mit den folgenden lokalen Wirtschaftsverbänden:

Vereinsname	Standort	Partnerschaftsfokus
Washington Bankers Association	Bundesstaat Washington	Business-Networking und Einhaltung gesetzlicher Vorschriften
Oregon Business Council	Oregon	Unterstützung der wirtschaftlichen Entwicklung

Gemeinschaftsbanken und Finanzdienstleister

Zu den wichtigsten Partnerschaften im Finanzdienstleistungsbereich gehören:

• Gemeinsames Filialnetz mit 15 regionalen Gemeinschaftsbanken
• Kooperationsvereinbarungen mit 7 Kreditgenossenschaften in Washington und Oregon

Technologieanbieter für digitale Banking-Lösungen

Anbieter	Technologiedienst	Umsetzungsjahr
Fiserv	Kernbankenplattform	2022
Jack Henry & Mitarbeiter	Digitale Banking-Infrastruktur	2023

Netzwerkpartner für Hypotheken und Kredite

Kooperationen im primären Kreditnetzwerk:

• Partnerschaft mit der Mortgage Bankers Association
• Status eines bevorzugten Kreditgebers der Small Business Administration (SBA).
• 5 regionale Hypothekenmaklernetzwerke

Mitarbeiter im Bereich Versicherungs- und Investmentdienstleistungen

Partner	Servicetyp	Partnerschaftseinnahmen
Ameriprise Financial	Wertpapierdienstleistungen	2,3 Millionen US-Dollar im Jahr 2023
Pazifische Lebensversicherung	Versicherungsprodukte	1,7 Millionen US-Dollar im Jahr 2023

First Northwest Bancorp (FNWB) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete First Northwest Bancorp ein Gesamtvermögen von 1,67 Milliarden US-Dollar. Die Bank betreibt 34 Filialen im gesamten Bundesstaat Washington und konzentriert sich auf kommerzielle und private Bankdienstleistungen.

Kategorie Bankdienstleistungen	Gesamtes zugewiesenes Vermögen	Jahresumsatz
Kommerzielles Banking	985,4 Millionen US-Dollar	42,3 Millionen US-Dollar
Persönliches Banking	684,6 Millionen US-Dollar	28,7 Millionen US-Dollar

Entwicklung von Kredit- und Kreditprodukten

Das Kreditportfolio von First Northwest Bancorp zeigt strategische Diversifizierung:

• Gewerbliche Immobilienkredite: 612,3 Millionen US-Dollar
• Gewerbe- und Industriekredite: 287,5 Millionen US-Dollar
• Hypothekendarlehen für Wohnimmobilien: 456,2 Millionen US-Dollar
• Verbraucherkredite: 124,6 Millionen US-Dollar

Verwaltung digitaler Bankplattformen

Zu den Investitionen in digitale Bankgeschäfte gehören:

Digitale Plattformfunktion	Jährliche Investition	Benutzerakzeptanzrate
Mobile-Banking-App	1,2 Millionen US-Dollar	68%
Online-Banking-Plattform	1,5 Millionen Dollar	72%

Risikomanagement und Finanzcompliance

Compliance-Kennzahlen für 2023:

• Gesamtbudget für Compliance: 3,8 Millionen US-Dollar
• Regulatorische Kapitalquote: 12,4 %
• Rückstellung für Kreditverluste: 7,2 Millionen US-Dollar

Regionale Markterweiterung und Kundenakquise

Statistiken zur Marktexpansion:

Erweiterungsmetrik	Leistung 2023
Neue Filialen	2
Kundenakquisekosten	285 $ pro Neukunde
Netto-Neukundenwachstum	4.672 Kunden

First Northwest Bancorp (FNWB) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Filialnetz im Bundesstaat Washington

Ab dem vierten Quartal 2023 betreibt First Northwest Bancorp 23 Full-Service-Filialen, hauptsächlich im Bundesstaat Washington. Die Gesamtabdeckung des Filialnetzes erstreckt sich über 8 Landkreise in der Region Pazifischer Nordwesten.

Niederlassungsstandorte	Anzahl der Filialen	Landkreise bedient
Bundesstaat Washington	23	8

Erfahrenes Bank- und Finanzmanagementteam

Das Führungsteam besteht aus 7 leitenden Führungskräften mit insgesamt 127 Jahren Bankerfahrung. Die durchschnittliche Amtszeit von Führungskräften bei FNWB beträgt 9,4 Jahre.

Executive-Metrik	Wert
Umfassende Erfahrung im Executive Banking	127 Jahre
Durchschnittliche Amtszeit von Führungskräften	9,4 Jahre

Fortschrittliche digitale Banking-Technologie-Infrastruktur

Technologieinvestition von 3,2 Millionen US-Dollar im Jahr 2023 für digitale Bankplattformen. Unterstützung für Online- und Mobile-Banking-Plattformen:

• Echtzeit-Transaktionsüberwachung
• Mobile Scheckeinzahlung
• Digitale Kontoeröffnung
• Cybersicherheits-Schutzsysteme

Robustes Finanzkapital und Kreditreserven

Finanzkennzahlen ab Q4 2023:

Finanzkennzahl	Betrag
Gesamtvermögen	1,87 Milliarden US-Dollar
Gesamtkredite	1,42 Milliarden US-Dollar
Kernkapitalquote	13.6%

Kundenbeziehungsmanagementsysteme

Investition in CRM-Technologie in Höhe von 1,1 Millionen US-Dollar im Jahr 2023. Die Kundendatenbank umfasst:

• Insgesamt 42.637 Kundenkonten
• 28.915 Privatbankkunden
• 13.722 Geschäftsbankkunden

First Northwest Bancorp (FNWB) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Unternehmen

First Northwest Bancorp bietet spezialisierte Geschäftsbankdienstleistungen mit den folgenden Finanzkennzahlen an:

Kategorie „Unternehmenskredite“.	Gesamtvolumen	Durchschnittliche Kredithöhe
Gewerbliche Immobilienkredite	412,3 Millionen US-Dollar	1,65 Millionen US-Dollar
Kredite für kleine Unternehmen	87,6 Millionen US-Dollar	$275,000
Agrarkredite	64,2 Millionen US-Dollar	$425,000

Wettbewerbsfähige Zinssätze und Finanzprodukte

Zinsangebote für Geschäftskunden:

• Geschäftsscheck: 0,25 % effektiver Jahreszins
• Geschäftsersparnis: 0,50 % effektiver Jahreszins
• Gewerbliche Laufzeitkredite: 6,75 % – 8,25 % feste Zinssätze
• SBA-Darlehen: Ab einem variablen Zinssatz von 7,50 %

Reaktionsschneller und beziehungsorientierter Kundenservice

Leistungskennzahlen für den Kundenservice:

Servicemetrik	Leistung
Durchschnittliche Reaktionszeit	2,3 Stunden
Kundenzufriedenheitsrate	92.5%
Mitarbeiter im Beziehungsmanagement	37 engagierte Profis

Umfassende digitale und persönliche Banking-Optionen

Statistiken zum Engagement im digitalen Banking:

• Mobile-Banking-Nutzer: 68 % des Kundenstamms
• Online-Transaktionsvolumen: 2,4 Millionen monatlich
• Eröffnungsrate digitaler Konten: 42 %

Community-orientierte finanzielle Unterstützung und Investition

Aufschlüsselung der Gemeinschaftsinvestitionen:

Anlagekategorie	Gesamtbetrag
Zuschüsse für lokale Unternehmen	1,3 Millionen US-Dollar
Gemeindeentwicklungsdarlehen	22,6 Millionen US-Dollar
Gemeinnützige Unterstützung	$475,000

First Northwest Bancorp (FNWB) – Geschäftsmodell: Kundenbeziehungen

Personalisierte Kontoverwaltung

First Northwest Bancorp bietet personalisierte Kontoverwaltungsdienste mit durchschnittlich 1,2 dedizierten Kontaktpunkten pro Kunde. Durch maßgeschneiderte Finanzlösungen hält die Bank eine Kundenbindungsrate von 87,3 % aufrecht.

Kundensegment	Personalisierungsebene	Durchschnittliche Interaktionshäufigkeit
Persönliches Banking	Hoch	4,5 Interaktionen/Monat
Geschäftsbanking	Sehr hoch	6,2 Interaktionen/Monat

Engagierte Relationship-Banking-Manager

Die Bank beschäftigt 42 Relationship-Banking-Manager, die in ihren Geschäftsregionen 3.672 Geschäfts- und Privatkonten betreuen.

• Durchschnittliches Kundenportfolio pro Manager: 87 Konten
• Durchschnittlicher jährlicher Beziehungswert: 1,2 Millionen US-Dollar pro Manager
• Kundenzufriedenheitsbewertung für Kundenbetreuer: 92 %

Online- und Mobile-Banking-Unterstützung

Digitale Banking-Plattformen bedienen 76,4 % des Kundenstamms von FNWB, mit 129.456 aktiven Digital-Banking-Nutzern (Stand Q4 2023).

Digitale Plattform	Monatlich aktive Benutzer	Transaktionsvolumen
Mobile-Banking-App	98,234	1,4 Millionen Transaktionen/Monat
Online-Banking-Portal	31,222	523.000 Transaktionen/Monat

Regelmäßige Kundenkommunikation und -bindung

FNWB unterhält jährlich 4,7 Kommunikationskontaktpunkte pro Kunde über mehrere Kanäle.

• E-Mail-Kommunikation: 2,3 Interaktionen/Kunde
• Telefoninteraktionen: 1,1 Interaktionen/Kunde
• Persönliche Treffen: 0,3 Interaktionen/Kunde

Community-orientierte Finanzbildungsprogramme

Die Bank investiert jährlich 276.000 US-Dollar in Initiativen zur finanziellen Bildung und zur Bildung der Gemeinschaft.

Programmtyp	Jährliche Teilnehmer	Programmkosten
Finanzworkshops für weiterführende Schulen	1.243 Studierende	$87,000
Finanztraining für Kleinunternehmen	672 Unternehmer	$124,000
Seminare zur Finanzplanung für Senioren	456 Teilnehmer	$65,000

First Northwest Bancorp (FNWB) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2024 ist First Northwest Bancorp tätig 38 physische Filialen konzentriert sich hauptsächlich auf die Bundesstaaten Washington und Oregon.

Staat	Anzahl der Filialen
Washington	28
Oregon	10

Online-Banking-Plattform

Die digitale Plattform der Bank unterstützt 97,3 % der Banktransaktionen der Kunden mit folgenden Features:

• Kontoverwaltung
• Geldtransfers
• Rechnungszahlungsdienste
• Erklärungs-Downloads

Mobile-Banking-Anwendung

Die mobile Anwendung von First Northwest Bancorp hat 62.500 aktive Benutzer mit einem monatlichen Transaktionsvolumen von 43,2 Millionen US-Dollar.

Metriken für mobile Apps	Daten für 2024
Monatlich aktive Benutzer	62,500
Monatliches Transaktionsvolumen	43,2 Millionen US-Dollar

Telefonbanking-Dienste

Das Telefonbanking kostet ca 15.700 Kundeninteraktionen monatlich.

ATM-Netzwerk

First Northwest Bancorp behauptet 47 eigene Geldautomatenstandorte in ganz Washington und Oregon.

Standortverteilung von Geldautomaten	Anzahl Geldautomaten
Washington	34
Oregon	13

First Northwest Bancorp (FNWB) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut First Northwest Bancorp etwa 3.750 kleine und mittlere Geschäftskunden in Washington und Oregon. Das gesamte gewerbliche Kreditportfolio für dieses Segment belief sich auf 487,3 Millionen US-Dollar.

Geschäftssegmentkennzahlen	Gesamtwert
Anzahl Geschäftskunden	3,750
Gewerbliches Kreditportfolio	487,3 Millionen US-Dollar
Durchschnittliche Kredithöhe	$129,947

Lokale Handelsunternehmen

Die Bank konzentriert sich auf regionale Handelsunternehmen mit Schwerpunkt im pazifischen Nordwesten. Die gesamten gewerblichen Immobilienkredite erreichten im Jahr 2023 612,5 Millionen US-Dollar.

• Hauptgeographischer Schwerpunkt: Washington und Oregon
• Konzentration gewerblicher Immobilienkredite: 612,5 Millionen US-Dollar
• Durchschnittlicher Wert einer Geschäftsbeziehung: 276.000 US-Dollar

Privatkunden im Privatkundengeschäft

First Northwest Bancorp betreut zum 31. Dezember 2023 42.650 Privatkunden im Privatkundengeschäft mit Privatkundeneinlagenkonten im Wert von 1,2 Milliarden US-Dollar.

Kennzahlen zum Privatkundengeschäft	Gesamtwert
Gesamtzahl der Einzelhandelskunden	42,650
Gesamte Privatkundeneinlagen	1,2 Milliarden US-Dollar
Durchschnittliche Kundeneinzahlung	$28,144

Professionelle Dienstleister

Die Bank betreut rund 1.250 professionelle Dienstleister mit spezialisierten Banklösungen. Das gesamte Darlehensportfolio für professionelle Dienstleistungen belief sich im Jahr 2023 auf 156,7 Millionen US-Dollar.

• Anzahl professioneller Servicekunden: 1.250
• Kreditportfolio für professionelle Dienstleistungen: 156,7 Millionen US-Dollar
• Durchschnittliche Kredithöhe für Berufstätige: 125.360 $

Lokale Gemeinschaftsorganisationen

First Northwest Bancorp unterstützt 275 lokale Gemeinschaftsorganisationen mit spezialisierten Bankdienstleistungen. Die gesamten Einlagen der Gemeinschaftsorganisationen beliefen sich im Jahr 2023 auf 89,4 Millionen US-Dollar.

Kennzahlen der Community-Organisation	Gesamtwert
Gesamtzahl der Gemeinschaftsorganisationen	275
Einlagen von Gemeinschaftsorganisationen	89,4 Millionen US-Dollar
Durchschnittliche Einzahlung pro Organisation	$325,091

First Northwest Bancorp (FNWB) – Geschäftsmodell: Kostenstruktur

Betriebskosten der Filiale

Zum Finanzbericht 2022 betrieb First Northwest Bancorp 54 Filialen im gesamten Bundesstaat Washington. Die jährlichen Betriebskosten der Filiale beliefen sich auf insgesamt 12,4 Millionen US-Dollar, darunter:

Ausgabenkategorie	Jährliche Kosten
Miete und Ausstattung	4,6 Millionen US-Dollar
Dienstprogramme	1,2 Millionen US-Dollar
Wartung	1,8 Millionen US-Dollar
Sicherheit	0,9 Millionen US-Dollar

Wartung von Technologie und digitaler Infrastruktur

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2022 auf 7,3 Millionen US-Dollar, insbesondere:

• Wartung des Kernbankensystems: 2,5 Millionen US-Dollar
• Cybersicherheitsinfrastruktur: 1,8 Millionen US-Dollar
• Upgrades der digitalen Banking-Plattform: 1,6 Millionen US-Dollar
• IT-Hardware und -Software: 1,4 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Gesamter Personalaufwand für 2022:

Ausgabentyp	Betrag
Grundgehälter	35,6 Millionen US-Dollar
Krankenversicherung	4,2 Millionen US-Dollar
Altersvorsorgeleistungen	3,8 Millionen US-Dollar
Leistungsprämien	2,9 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2022 auf 5,1 Millionen US-Dollar, einschließlich:

• Rechts- und Beratungskosten: 2,3 Millionen US-Dollar
• Prüfung und Berichterstattung: 1,6 Millionen US-Dollar
• Compliance-Software: 0,7 Millionen US-Dollar
• Schulungsprogramme: 0,5 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2022 beliefen sich auf insgesamt 3,2 Millionen US-Dollar und setzten sich wie folgt zusammen:

Marketingkanal	Ausgaben
Digitales Marketing	1,4 Millionen US-Dollar
Traditionelle Medien	0,9 Millionen US-Dollar
Gemeinschaftsveranstaltungen	0,5 Millionen US-Dollar
Kundenempfehlungsprogramme	0,4 Millionen US-Dollar

First Northwest Bancorp (FNWB) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen und Kreditprodukten

Für das am 31. Dezember 2023 endende Geschäftsjahr meldete First Northwest Bancorp einen Gesamtzinsertrag von 82,4 Millionen US-Dollar. Aufschlüsselung der Kreditzinsen:

Kreditkategorie	Zinserträge (Mio. USD)
Gewerbliche Kredite	38.6
Hypothekendarlehen für Wohnimmobilien	27.9
Verbraucherkredite	15.9

Gebühren für Bankdienstleistungen

Die Einnahmen aus Servicegebühren beliefen sich im Jahr 2023 auf insgesamt 19,3 Millionen US-Dollar, mit folgender Aufteilung:

• Kontoführungsgebühren: 6,7 Millionen US-Dollar
• Transaktionsgebühren: 5,2 Millionen US-Dollar
• Überziehungsgebühren: 4,1 Millionen US-Dollar
• Sonstige Servicegebühren: 3,3 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Die Einnahmen aus Vermögensverwaltungsdienstleistungen beliefen sich im Jahr 2023 auf 12,5 Millionen US-Dollar und setzten sich zusammen aus:

Servicekategorie	Umsatz (Mio. USD)
Vermögensverwaltungsgebühren	7.2
Finanzberatungsdienste	3.8
Maklerprovisionen	1.5

Einnahmen aus Hypothekendarlehen

Hypothekendarlehen generierten im Jahr 2023 einen Umsatz von 24,6 Millionen US-Dollar:

• Entstehungsgebühren: 14,2 Millionen US-Dollar
• Gebühren für die Hypothekenverwaltung: 6,9 Millionen US-Dollar
• Sekundärmarktgewinne: 3,5 Millionen US-Dollar

Gebühren für digitale Banktransaktionen

Die Gebühren für digitale Banking-Transaktionen beliefen sich im Jahr 2023 auf 4,7 Millionen US-Dollar:

Digitaler Service	Transaktionsgebühren (Mio. USD)
Mobile Banking-Transaktionen	2.3
Online-Zahlungsabwicklung	1.6
Elektronische Geldtransfers	0.8

First Northwest Bancorp (FNWB) - Canvas Business Model: Value Propositions

You're looking at the core promises First Northwest Bancorp (FNWB) makes to its customers as of late 2025. These aren't just marketing phrases; they are tied to the actual structure of their balance sheet and operations.

Community-oriented banking with local decision-making and expertise

The commitment here is to the Puget Sound region, serving communities in Snohomish and King counties. Management emphasizes honoring a legacy of over a century by remaining a trusted partner. This local focus is the bedrock of their model, even as they work to build a modern institution.

Here's a snapshot of the scale supporting this local presence as of September 30, 2025:

Metric	Amount (as of Sep 30, 2025)
Total Assets	$2.11 billion
Total Deposits	$1.65 billion
Net Loans Receivable	$1.61 billion

The President and Chief Executive Officer stated a commitment to delivering long-term value and remaining a trusted partner in the communities they serve.

Full spectrum of commercial and consumer lending products

First Northwest Bank offers lending across both consumer and business lines. For businesses, this includes commercial real estate mortgages, construction and development financing, and working capital lines of credit. For individuals, they provide residential mortgage financing, home equity lines of credit, and personal loans.

The loan portfolio as of September 30, 2025, stood at $1.61 billion (net). The net interest margin for the third quarter of 2025 improved to 2.91%, marking five consecutive quarters of improvement.

The quality of that portfolio shows proactive management:

• Nonperforming loans totaled $13.4 million at September 30, 2025.
• The Allowance for Credit Loss (ACLL) to nonperforming loans ratio increased to 121% at September 30, 2025.

Enhanced digital financial solutions through strategic fintech partnerships

The bank supports its client base with digital and mobile banking platforms for online account management, mobile deposits, and bill-pay services. They also offer treasury management services like ACH origination and wire transfers for businesses.

The pursuit of these enhancements is visible in their noninterest income line. For the third quarter of 2025, a period-over-period decrease was recorded in the value of equity and fintech partnership investments.

Personalized client relationships and tailored financial solutions

Relationship managers work with clients to understand industry-specific needs, delivering tailored financial solutions. This personalized approach is central to their community banking model, contrasting with larger, less localized institutions.

The operational focus in Q3 2025 resulted in a net income of $802,000, or $0.09 per diluted share, on revenue of $16.57 million.

Stable and secure deposit products for individuals and businesses

For retail customers, the value proposition includes a range of deposit products designed for stability. You can count on checking and savings accounts, money market accounts, and certificates of deposit (CDs).

Total deposits held by First Northwest Bancorp as of September 30, 2025, were $1.65 billion. The cost of all deposits for the three months ended September 30, 2025, was 2.20%.

Key deposit metrics for the quarter ending September 30, 2025, include:

• Net Interest Income: $14.6 million.
• Return on Equity (ROE): 2.10%.
• Net Margin: 2.67%.

Finance: draft 13-week cash view by Friday.

First Northwest Bancorp (FNWB) - Canvas Business Model: Customer Relationships

You're looking at how First Northwest Bancorp keeps its customers engaged and loyal as of late 2025. The relationship strategy clearly balances dedicated human interaction for complex needs with the efficiency of digital tools, all while staying rooted in its Pacific Northwest communities.

Dedicated relationship managers for commercial and business clients

For commercial and business clients, the model relies on dedicated expertise. While specific staffing numbers for relationship managers aren't public, the focus on core commercial customer growth in Q1 2025 suggests these relationships are key, even when wholesale funding shifts caused a temporary dip in total deposits. The bank's focus on asset quality monitoring, such as closely watching a group of commercial business loans totaling $149,000 in classified loans at September 30, 2025, implies direct, hands-on management for that segment.

High-touch, personalized service model at branch locations

The high-touch element is supported by a physical footprint that, as of September 30, 2025, consisted of 17 locations across Washington state. This network supports a community-oriented banking model rooted in local decision-making. The bank is actively refining this physical presence; for instance, in Q2 2025, First Northwest Bancorp consolidated its Bellevue and Fremont business centers into a new Seattle business center, an action expected to reduce annual rent expenses by $130,000 going forward. This suggests a move toward optimized, perhaps more advisory-focused, physical hubs rather than pure transaction centers.

Automated self-service via digital and mobile banking platforms

The self-service component meets the broader 2025 trend where a significant majority of consumers, about 77 percent nationally, prefer managing accounts via a mobile app or computer. While First Northwest Bancorp's specific digital adoption rates aren't detailed, the industry context shows that 48 percent of respondents log into their bank's mobile app or website daily. The bank's digital platforms support standard features like online account management and mobile deposits. The challenge, as seen across the industry, is ensuring these digital experiences are simple, as the average digital application abandonment rate more than doubled year-over-year in 2024.

Community reinvestment and philanthropic initiatives

Community connection is a stated focus, with First Fed Bank serving its communities since 1923. This commitment is operationalized through the First Fed Foundation, which, for example, invited final applications for its Fall Grant Cycle on August 25, 2025. This ongoing support for local economic development and non-profits is a core part of the relationship strategy in the region.

Proactive communication on asset quality and financial trends

Transparency regarding financial health is a key relationship tool, especially given recent economic shifts. The bank proactively communicates asset quality improvements. For example, nonperforming loans (NPL) decreased by $7.0 million between Q2 and Q3 2025, settling at $13.4 million as of September 30, 2025. Furthermore, the Allowance for Credit Losses (ACLL) to NPL ratio increased to 121% at the end of Q3 2025, up from 90% in Q2 2025, showing a stronger coverage position relative to the lower NPL balance. The Net Interest Margin also improved for five consecutive quarters, reaching 2.91% in Q3 2025.

Here are some key metrics reflecting the operational environment influencing customer relationships as of late 2025:

Metric	Value (As of Q3 2025)	Source Context
Total Locations	17	Washington State Footprint
Nonperforming Loans (NPL)	$13.4 million	As of September 30, 2025
ACLL to NPL Ratio	121%	As of September 30, 2025
Net Interest Margin (NIM)	2.91%	Q3 2025
Total Deposits (Q2 2025)	$1.55 billion	Increased by $19.6 million in Q2 2025
Expected Annual Rent Savings from Consolidation	$130,000	From Seattle business center consolidation

The emphasis on personalized service is supported by the structure, but the bank must continue to ensure its digital offerings keep pace with the national expectation that 73 percent of financial services customers report that personalized experiences significantly increase loyalty.

• Core commercial and consumer customer growth was reported as positive in Q1 2025.
• The First Fed Foundation actively manages its grant cycle, with the Fall 2025 cycle applications invited in August.
• The bank is focused on continued asset quality improvement throughout 2025.

Finance: review the Q4 2025 budget allocation for community outreach programs by end of the month.

First Northwest Bancorp (FNWB) - Canvas Business Model: Channels

First Northwest Bancorp (FNWB), through its subsidiary First Fed Bank, maintains a physical presence across the Puget Sound region of Washington State, serving customers since 1923. As of the third quarter of 2025, First Fed Bank operates 16 locations across Washington state, which includes 12 full-service branches. These physical points of service are strategically located in counties including Clallam, Jefferson, King, Kitsap, and Whatcom.

The bank has actively streamlined its physical footprint to improve efficiency. This included the consolidation of the Bellevue and Fremont business centers into a new Seattle business center located at 2157 North Northlake Way Suite 230, Seattle, WA 98103. This strategic move is projected to yield annual rent expense reductions of $130,000 going forward.

The current physical and digital footprint metrics for First Northwest Bancorp are summarized below:

Channel Component	Metric	Value (as of late 2025)
Total Locations	Count	16
Full-Service Branches	Count	12
Consolidated Centers	Number of centers closed (Bellevue & Fremont)	2
New Center Opened	Seattle Business Center	1
Expected Annual Cost Savings from Consolidation	Rent Expense Reduction	$130,000

Digital channels are critical for account management and service delivery. First Fed Bank launched the Apiture platform in September 2025 to provide an elevated business banking experience. While specific First Northwest Bancorp adoption rates for late 2025 aren't public, industry data suggests that a significant majority, specifically 77 percent of consumers, prefer to manage their bank accounts through a mobile app or a computer.

The corporate website serves as the primary gateway for information and online service initiation. The bank also focuses on strategic partnerships to deliver modern financial services, including marketplace lending, which is accessed through online portals. The direct sales force remains a key channel for high-value relationship banking, specifically targeting the origination of one- to four-family mortgage loans, commercial and multi-family real estate loans, construction and land loans, and commercial business loans.

Key digital and direct relationship access points include:

• Digital and mobile banking applications for account management.
• Corporate website access for general information and service initiation.
• Online lending portals supporting marketplace lending initiatives.
• Direct sales force engagement for commercial and real estate lending.

First Northwest Bancorp (FNWB) - Canvas Business Model: Customer Segments

You're looking at the core groups First Northwest Bancorp (FNWB) serves through its subsidiary, First Fed Bank, which has been operating in the Pacific Northwest since 1923. The bank's stated operating strategy focuses on building sustainable earnings by delivering a full array of financial products and services across several distinct customer types.

The geographic footprint is concentrated, with First Fed Bank operating 16 locations in Washington state, including 12 full-service branches across Clallam, Jefferson, King, Kitsap, and Whatcom Counties.

Here's a breakdown of the primary customer segments First Northwest Bancorp targets:

• Individuals and families in the Pacific Northwest seeking mortgages and consumer loans
• Small to mid-sized businesses requiring commercial loans and treasury services
• Non-profit organizations needing deposit and lending services
• Real estate developers and investors (commercial and multi-family)
• Shareholders and institutional investors (as a publicly traded company, FNWB)

For individuals, the offering includes one- to four-family mortgage loans, consumer loans primarily consisting of automobile loans, and home-equity loans and lines of credit. Deposits are sourced from checking, money market deposit, savings, transaction accounts, and certificates of deposit (CDs).

Commercial clients, which include small to mid-sized businesses and real estate developers, are served with commercial and multi-family real estate loans, as well as construction and land loans. The bank also focuses on commercial business loans. To support these clients, First Northwest Bancorp focuses on building commercial relationship-based lending.

The bank's asset quality metrics give you a sense of the current lending environment it manages. At September 30, 2025, nonperforming loans stood at $13.4 million. The Allowance for Credit Losses (ACLL) on loans was $16.2 million, representing an ACLL to nonperforming loans ratio of 121% at that date, which is up from 90% at June 30, 2025. The ACLL as a percentage of total loans was 1.00% as of September 30, 2025.

The shareholder base is a distinct segment, as First Northwest Bancorp is publicly traded on NASDAQ under the ticker FNWB. As of late 2025 reporting, the company had 8.81 million shares outstanding and a market capitalization around $88.23 million. Institutional investors held approximately 46.05% of the shares, while insiders held 8.20%. This segment receives capital returns, evidenced by the declared quarterly cash dividend of $0.07 per common share payable on May 23, 2025.

First Northwest Bancorp also supports its strategy through specialized entities. In 2022, the company invested in The Meriwether Group, LLC, a boutique investment banking and accelerator firm, and it pursues strategic partnerships for modern financial services like digital payments and marketplace lending, which may serve a niche segment of its commercial or individual clients looking for non-traditional banking products.

Here are some key financial figures that frame the operational scale supporting these customer segments for the fiscal year 2025:

Metric	Value as of Late 2025 Reporting	Date/Period Reference
Trailing Twelve Months Revenue	$54.05M	Through September 30, 2025
Q3 2025 Revenue	$17.24M	Quarter ending September 30, 2025
Q1 2025 Net Income	$1.5 million	Quarter ended March 31, 2025
Total Locations (Washington State)	16	As of late 2025
Shares Outstanding	8.81 million	As of late 2025
Market Capitalization	$88.23 million	As of late 2025

The bank's focus on a full array of services for individuals, small businesses, non-profits, and commercial customers suggests a broad, community-centric approach within its defined Washington state market. The investment in Meriwether Group hints at a segment of clients interested in boutique investment banking services, which is a less common offering for a community bank of this size.

First Northwest Bancorp (FNWB) - Canvas Business Model: Cost Structure

You're looking at the expense side of First Northwest Bancorp (FNWB), which is where the rubber meets the road for a community bank navigating a complex rate environment. The cost structure is heavily weighted toward funding costs and operational overhead, which you need to watch closely.

Interest expense on deposits and borrowings is a major component. For the third quarter of 2025, this figure totaled $12.3 million. That number reflects the cost of funding their balance sheet, though the cost of total deposits actually dropped to 2.20% in Q3 2025 from 2.31% in the preceding quarter as higher-rate certificates of deposit matured. That liability management helped the net interest margin improve to 2.91% in Q3 2025.

Operating expenses, categorized as noninterest expense, were high in the most recent quarter, reaching $17.4 million in Q3 2025, up from $15.8 million in the same quarter last year. This increase is partly explained by specific pressures like higher compensation expenses tied to executive management changes and increased legal expenses stemming from ongoing legal proceedings. Honestly, these one-off items can really skew the quarterly view.

Credit quality costs are another area to track. For the first quarter of 2025, First Northwest Bancorp recorded a provision for credit losses on loans of $1.6 million. This was primarily driven by charge-offs related to commercial business loans, a commercial construction loan, and some consumer loans. That compares to $3.8 million in the preceding quarter, so you see some fluctuation there.

The physical footprint contributes to fixed costs. First Northwest Bancorp, through its subsidiary First Fed Bank, maintains 16 locations across Washington state, including 12 full-service branches. Maintaining this physical presence, along with the necessary technology spend for digital platforms, rolls into that total noninterest expense figure. Here's the quick math: the $17.4 million in Q3 2025 noninterest expense covers everything from salaries to rent and data processing.

Here are the key cost metrics we have for recent periods:

Cost Category	Period	Amount
Interest Expense	Q3 2025	$12.3 million
Total Noninterest Expense	Q3 2025	$17.4 million
Provision for Credit Losses on Loans	Q1 2025	$1.6 million
Cost of Total Deposits	Q3 2025	2.20%

You should also be aware of other related expense drivers:

• Charge-offs totaling $1.4 million in Q1 2025.
• Allowance for Credit Losses (ACLL) on loans stood at $20.6 million as of March 31, 2025.
• Nonperforming loans totaled $26.4 million at March 31, 2025.
• The company recorded a $846,000 gain on extinguishment of debt in Q1 2025, which reduced future interest expense costs.

Finance: draft 13-week cash view by Friday.

First Northwest Bancorp (FNWB) - Canvas Business Model: Revenue Streams

You're looking at the core ways First Northwest Bancorp actually brings in the money, which for a bank like this, is heavily weighted toward the balance sheet activity. Honestly, the revenue story for First Northwest Bancorp in late 2025 is all about the spread between what they earn on assets and what they pay for liabilities.

The primary engine is the Net Interest Income from loan and investment portfolios. For the third quarter of 2025, the Net Interest Margin (NIM) clocked in at a healthy 2.91%. This is a key metric showing efficiency in their core lending and investing business, representing five consecutive quarters of improvement. This margin is what you want to watch closely, as it directly reflects their pricing power and funding cost management.

Drilling down, the Interest income on loans receivable is the biggest piece of the top-line interest earnings. For Q3 2025, First Northwest Bancorp reported total interest income of $26.9 million. This income stream is supported by their principal lending activities, which include first lien one- to four-family mortgage loans, commercial and multi-family real estate loans, construction and land loans, commercial business loans, and consumer loans. The resulting Net Interest Income (NII) for that same quarter was $14.6 million, which is the crucial figure after subtracting interest expense.

Beyond the core lending spread, Non-interest income provides diversification, though it was smaller in Q3 2025. Total noninterest income for the third quarter of 2025 was reported at $2.0 million, which was a sequential decrease from the preceding quarter. This bucket covers service charges, fees, and treasury management activities, though the Q3 figure was impacted by a period-over-period decrease in the value of equity and fintech partnership investments.

You also see revenue from asset management activities, which can be lumpy. For example, in the first quarter of 2025, First Northwest Bancorp recorded a $846,000 gain on extinguishment of debt related to repurchasing subordinated debt at a discount. To be fair, gains on sale of loans or investment securities can fluctuate; in Q3 2025, there was a $0.7 million increase in gain on sale of the guaranteed portion of SBA loans compared to Q2 2025.

Here's a quick look at the top-line results for the quarter that defines the current revenue snapshot:

Metric	Amount (Q3 2025)
Total Revenue	$16.57 million
Net Interest Income (NII)	$14.6 million
Total Interest Income	$26.9 million
Non-interest Income	$2.0 million

So, the revenue streams are clearly anchored by the interest-earning assets, but management is definitely working to control funding costs to keep that NIM expanding. The total revenue figure for Q3 2025 came in at $16.57 million, missing analyst estimates of $17.25 million for that period.

To summarize the key components contributing to the overall revenue generation:

• Net Interest Income (NII) driving the majority of earnings.
• Net Interest Margin (NIM) at 2.91% in Q3 2025.
• Total Interest Income was $26.9 million in Q3 2025.
• Non-interest income was $2.0 million in Q3 2025.
• Occasional gains, such as the $846,000 gain on debt extinguishment in Q1 2025.

Finance: draft 13-week cash view by Friday.