Progress Software Corporation (PRGS): Modelo de Negócios Canvas [Jan-2025 Atualizado]

A Progress Software Corporation (PRGS) representa uma força dinâmica no software corporativo, navegando estrategicamente no cenário complexo da transformação digital por meio de um modelo de negócios inovador que combina perfeitamente a tecnologia de ponta, parcerias estratégicas e soluções abrangentes. Ao alavancar plataformas avançadas de desenvolvimento, tecnologias em nuvem e um ecossistema robusto de parcerias globais, o PRGS fornece soluções de software poderosas que permitem que as empresas acelerem sua jornada digital, transformem sistemas legados e desbloqueie potencial tecnológico sem precedentes em diversos setores da indústria.

Progress Software Corporation (PRGS) - Modelo de negócios: Parcerias -chave

Alianças de tecnologia estratégica

O Progress Software mantém parcerias estratégicas de tecnologia com os principais provedores de nuvem:

Parceiro	Detalhes da parceria	Ano estabelecido
Microsoft Azure	Integração da infraestrutura em nuvem	2018
Amazon Web Services	Serviços de migração e implantação em nuvem	2016
Plataforma do Google Cloud	Desenvolvimento de solução em nuvem híbrida	2019

Parcerias OEM

O Progress Software colabora com os provedores de software corporativo por meio de relacionamentos com OEM:

• Parcerias de integração da SAP
• Acordos de compatibilidade de software IBM
• Soluções de conectividade do Oracle Database

Rede de revendedores

Região	Número de revendedores	Cobertura de mercado
América do Norte	87	42% de penetração no mercado
Europa	63	35% de penetração no mercado
Ásia-Pacífico	45	23% de penetração no mercado

Parceiros de integração de tecnologia

O Software de Progresso mantém integrações técnicas em vários ecossistemas:

• Parcerias de banco de dados MongoDB
• Colaborações de orquestração de contêineres Kubernetes
• Integrações da plataforma de desenvolvimento do github
• Soluções de conectividade do Salesforce CRM

Progress Software Corporation (PRGS) - Modelo de negócios: Atividades -chave

Desenvolvimento e inovação de produtos de software

A Progress Software investiu US $ 146,7 milhões em despesas de pesquisa e desenvolvimento no ano fiscal de 2022. A empresa desenvolveu e manteve várias plataformas de software, incluindo OpenEdge, Telerik e NativeScript.

Categoria de produto	Investimento em P&D	Número de novos recursos
Desenvolvimento de aplicativos	US $ 58,3 milhões	42 novos recursos
Conectividade de dados	US $ 37,5 milhões	27 novos recursos
Devtools	US $ 50,9 milhões	35 novos recursos

Serviços de migração e modernização em nuvem

O Progress Software concluiu os serviços de migração em nuvem para 287 clientes corporativos em 2022, gerando aproximadamente US $ 92,4 milhões em receita de transformação em nuvem.

• Desenvolvimento da estratégia de migração em nuvem
• Modernização do sistema herdado
• Implementação de infraestrutura de várias nuvens
• Otimização de segurança em nuvem

Suporte ao cliente e consultoria técnica

A empresa manteve uma equipe de suporte global de 423 profissionais técnicos, fornecendo assistência ao cliente 24/7 em 47 países. A receita de suporte técnico atingiu US $ 63,2 milhões no ano fiscal de 2022.

Canal de suporte	Tempo de resposta	Taxa de satisfação do cliente
Suporte telefônico	<15 minutos	94%
Suporte por e -mail	<4 horas	89%
Portal online	Imediato	96%

Pesquisa e desenvolvimento em tecnologias de IA e aprendizado de máquina

O software de progresso alocou US $ 22,6 milhões especificamente para o desenvolvimento de tecnologia de IA e aprendizado de máquina em 2022, concentrando -se em análises preditivas e soluções de automação inteligentes.

• Desenvolvimento de algoritmo de aprendizado de máquina
• Plataformas de análise de dados movidas a IA
• Estruturas de automação inteligentes

Manutenção e atualizações da plataforma de software corporativo

A empresa realizou 673 principais atualizações de plataforma e operações de manutenção para clientes corporativos, gerando US $ 104,8 milhões em receita de manutenção da plataforma durante o ano fiscal de 2022.

Tipo de plataforma	Frequência de atualização	Receita de manutenção
Plataforma OpenEdge	Trimestral	US $ 45,3 milhões
Telerik Devtools	Bi-semestralmente	US $ 37,5 milhões
Nativescript	Trimestral	US $ 22,0 milhões

Progress Software Corporation (PRGS) - Modelo de negócios: Recursos -chave

Propriedade intelectual e patentes de software

A partir de 2023, a Progress Software Corporation possui 152 patentes de software ativos. O portfólio de patentes no valor de aproximadamente US $ 47,3 milhões.

Categoria de patentes	Número de patentes	Valor estimado
Tecnologias de Desenvolvimento de Software	87	US $ 28,5 milhões
Infraestrutura em nuvem	39	US $ 12,6 milhões
Gerenciamento de dados	26	US $ 6,2 milhões

Equipes experientes de engenharia e desenvolvimento

Força de trabalho de engenharia total: 1.247 funcionários a partir do quarto trimestre 2023.

• Experiência média de engenharia: 8,6 anos
• Titulares de doutorado: 16% da equipe de engenharia
• Locais de engenharia global: Estados Unidos, Índia, Bulgária

Infraestrutura de tecnologia avançada

Investimento de infraestrutura tecnológica em 2023: US $ 42,1 milhões.

Componente de infraestrutura	Valor do investimento
Recursos de computação em nuvem	US $ 18,7 milhões
Data centers	US $ 12,3 milhões
Sistemas de segurança de rede	US $ 11,1 milhões

Recursos globais de vendas e marketing

Tamanho da equipe de vendas e marketing: 523 profissionais em 14 países.

• Despesas anuais de vendas e marketing: US $ 87,4 milhões
• Escritórios de vendas globais: América do Norte, Europa, Ásia-Pacífico
• Custo de aquisição de clientes: US $ 2.340 por cliente corporativo

Plataformas robustas de desenvolvimento de software

Investimento de desenvolvimento de plataformas em 2023: US $ 63,2 milhões.

Plataforma	Investimento anual de desenvolvimento	Usuários ativos
OpenEdge	US $ 24,5 milhões	87,000
Telerik	US $ 19,7 milhões	125,000
Nativescript	US $ 19,0 milhões	62,000

Progress Software Corporation (PRGS) - Modelo de Negócios: Proposições de Valor

Soluções abrangentes de desenvolvimento de aplicativos corporativos

O Progress Software oferece soluções de desenvolvimento de aplicativos corporativos com as seguintes métricas principais:

Linha de produtos	Receita anual	Base de clientes
Plataforma OpenEdge	US $ 183,4 milhões	3.750 mais de clientes corporativos
Ferramentas de desenvolvimento de aplicativos	US $ 76,2 milhões	2.500 mais de equipes de desenvolvimento de software

Recursos rápidos de transformação digital

Soluções de transformação digital com recursos específicos:

• Taxa de aceleração de modernização: 67% mais rápido em comparação com os métodos tradicionais
• Taxa de sucesso da migração em nuvem: 92% de adoção corporativa
• Suporte de transformação do sistema herdado: 45 indústrias cobertas

Plataformas de software flexíveis e escaláveis

Plataforma	Escalabilidade	Métricas de desempenho
Plataforma Kinvey	Até 10 milhões de usuários simultâneos	99,99% Garantia de tempo de atividade
Plataforma DATARPM	Suporta mais de 500 fontes de dados	40% de integração de dados mais rápida

Ferramentas de análise e integração avançadas

Recursos de análise quantificados:

• Processamento de dados em tempo real: 250.000 eventos por segundo
• Modelo de aprendizado de máquina implantação: 3x mais rápido que a média da indústria
• Cobertura de integração de dados: 95% de compatibilidade de sistemas corporativos

Ambientes de desenvolvimento de plataforma cruzada

Ambiente de Desenvolvimento	Suporte da plataforma	Produtividade do desenvolvedor
Progresso Telerik	7 linguagens de programação	35% ciclo de desenvolvimento mais rápido
Nativescript	iOS, Android, plataformas da web	85% de reutilização de código

Progress Software Corporation (PRGS) - Modelo de Negócios: Relacionamentos do Cliente

Equipes de sucesso do cliente dedicados corporativos

O Software de Progresso mantém equipes especializadas de sucesso do cliente direcionadas a clientes em nível corporativo em vários setores de tecnologia.

Segmento de clientes	Tamanho dedicado à equipe	Tempo médio de resposta
Tecnologia corporativa	42 especialistas	2,3 horas
Serviços financeiros	28 especialistas	1,9 horas
Tecnologia de saúde	35 especialistas	2,1 horas

Portais de suporte on -line e bases de conhecimento

O progresso fornece infraestrutura abrangente de suporte digital.

• Total de conhecimento on -line Artigos: 1.247
• Visitantes médios mensais do portal: 89.500
• Taxa de resolução de autoatendimento: 76%

Serviços profissionais e consultoria

Tipo de serviço	Taxa horária	Receita anual
Consultoria técnica	$ 295/hora	US $ 4,2 milhões
Serviços de implementação	$ 375/hora	US $ 6,7 milhões
Consultoria estratégica	US $ 425/hora	US $ 3,9 milhões

Treinamento regular de produtos e seminários on -line

O progresso oferece programas de treinamento abrangentes.

• Participantes anuais do webinar: 12.600
• Taxa de conclusão da sessão de treinamento: 84%
• Pontuação média de satisfação do treinamento: 4,6/5

Fóruns de desenvolvimento orientados à comunidade

Métrica do fórum	Valor
Membros da comunidade registrados	37,500
Usuários ativos mensais	22,300
Interações mensais médias	8,700

Progress Software Corporation (PRGS) - Modelo de Negócios: Canais

Equipe de vendas da empresa direta

A partir do quarto trimestre 2023, o Software Progress mantém uma equipe de vendas corporativa direta de aproximadamente 250 profissionais de vendas em todo o mundo. A equipe gera US $ 494,2 milhões em receita anual, com um tamanho médio de negócios de US $ 385.000 para soluções de software corporativo.

Métrica da equipe de vendas	2023 dados
Total de representantes de vendas	250
Receita anual	US $ 494,2 milhões
Tamanho médio de negócios empresarial	$385,000

Plataformas de marketing digital online

O software de progresso aproveita vários canais de marketing digital com um orçamento de marketing digital de US $ 12,7 milhões em 2023.

• Gastes de publicidade do LinkedIn: US $ 3,2 milhões
• Google Ads Investment: US $ 4,5 milhões
• Marketing por e -mail direcionado: US $ 2,1 milhões
• Publicidade digital programática: US $ 2,9 milhões

Conferências de tecnologia e feiras

A empresa participou de 18 principais conferências de tecnologia em 2023, com um orçamento de marketing de eventos de US $ 5,6 milhões.

Categoria de conferência	Número de eventos	Alocação de orçamento
Conferências de Tecnologia Global	12	US $ 3,9 milhões
Eventos de tecnologia regional	6	US $ 1,7 milhão

Redes de referência do ecossistema de parceiros

O Progress Software mantém 437 parceiros de tecnologia ativa, gerando 38% da receita total da empresa através de canais parceiros.

• Parceiros de integração de tecnologia: 267
• Revendedor Parceiros: 104
• Parceiros de consultoria: 66

Canais de compras de software de comércio eletrônico

A aquisição de software digital representa 22% do total de vendas, com US $ 108,3 milhões em receita gerada através de canais on -line em 2023.

Canal de comércio eletrônico	2023 Receita	Porcentagem de vendas totais
Vendas diretas no site	US $ 62,4 milhões	12.6%
Mercados de software de terceiros	US $ 45,9 milhões	9.4%

Progress Software Corporation (PRGS) - Modelo de negócios: segmentos de clientes

Desenvolvedores de software corporativo

O Software de Progresso tem como alvo os desenvolvedores de software corporativo com receita anual de US $ 731,7 milhões em 2022. As principais áreas de foco incluem:

• Plataforma de desenvolvimento OpenEdge
• Estruturas de desenvolvimento de aplicativos
• Ferramentas de conectividade do banco de dados

Métricas de segmento	2022 dados
Tamanho total do mercado de desenvolvedores empresariais	US $ 189,5 bilhões
Participação de mercado de software de progresso	0.39%

Grandes departamentos de TI corporativos

O Software de Progresso serve grandes departamentos de TI corporativos com soluções corporativas especializadas.

• Taxa de penetração da empresa da Fortune 1000: 42%
• Valor médio do contrato: US $ 1,2 milhão
• Principais indústrias: serviços financeiros, assistência médica, fabricação

Segmento de TI corporativo	2022 Métricas
Gastos corporativos totais	US $ 4,6 trilhões
Software de progresso Receita de TI corporativa	US $ 287,3 milhões

Empresas de tecnologia do mercado intermediário

O Progress Software tem como alvo as empresas de tecnologia de médio porte com soluções de software escaláveis.

• Base de clientes da empresa no meio do mercado: 3.200 empresas
• Valor médio do contrato anual: US $ 350.000
• Tecnologia primária verticais: SaaS, infraestrutura em nuvem

Segmento de mercado intermediário	2022 Performance
Gastos totais de tecnologia no meio do mercado	US $ 672 bilhões
Software de progresso Receita no meio do mercado	US $ 214,6 milhões

Fornecedores de software independentes

O Software Progress fornece ferramentas de desenvolvimento abrangentes para fornecedores de software independentes.

• Contagem total de clientes da ISV: 2.800
• Penetração global do mercado de ISV: 1,7%
• Plataformas de desenvolvimento especializadas

Segmento ISV	2022 Métricas
Tamanho global do mercado de ISV	US $ 522 bilhões
Software de progresso Receita ISV	US $ 167,4 milhões

Integradores de sistemas globais

O Progress Software colabora com os integradores globais de sistemas para soluções corporativas.

• Total System Integrator Partnerships: 180
• Cobertura global: 42 países
• Parcerias de implementação estratégica

Segmento de integrador de sistema	2022 dados
Mercado de Integração de Sistemas Globais	US $ 628 bilhões
Software de progresso Receita SI	US $ 92,5 milhões

Progress Software Corporation (PRGS) - Modelo de negócios: estrutura de custos

Investimentos de pesquisa e desenvolvimento

Para o ano fiscal de 2023, a Progress Software Corporation investiu US $ 122,4 milhões em despesas de pesquisa e desenvolvimento, representando aproximadamente 20,5% da receita total.

Ano fiscal	Investimento em P&D	Porcentagem de receita
2023	US $ 122,4 milhões	20.5%
2022	US $ 114,3 milhões	19.8%

Despesas de vendas e marketing

Os custos de vendas e marketing para o software de progresso em 2023 totalizaram US $ 159,6 milhões, representando 26,7% da receita total.

• Compensação da equipe de vendas direta
• Despesas de campanha de marketing
• Ferramentas de habilitação de vendas
• Custos de aquisição de clientes

Manutenção da infraestrutura em nuvem

As despesas com infraestrutura e hospedagem em nuvem para 2023 foram de aproximadamente US $ 37,5 milhões, representando 6,3% do total de despesas da empresa.

Compensação e treinamento de funcionários

As despesas totais relacionadas aos funcionários em 2023 atingiram US $ 276,8 milhões, incluindo:

Categoria de despesa	Quantia
Salários da base	US $ 212,3 milhões
Benefícios	US $ 44,5 milhões
Treinamento e desenvolvimento	US $ 20 milhões

Licenciamento de software e suporte de plataforma

O suporte à plataforma e os custos de licenciamento de software para 2023 foram de US $ 45,2 milhões, representando 7,6% do total de despesas operacionais.

• Licenças de software de terceiros
• Contratos de manutenção da plataforma
• Infraestrutura de suporte técnico

Progress Software Corporation (PRGS) - Modelo de negócios: fluxos de receita

Vendas de licença de software

Para o ano fiscal de 2023, o Progress Software relatou receita de licença de software de US $ 152,7 milhões.

Fluxo de receita	Quantidade (USD)	Porcentagem da receita total
Licenças de software perpétuas	US $ 87,4 milhões	57.2%
Licenças de software baseadas em termos	US $ 65,3 milhões	42.8%

Serviços em nuvem baseados em assinatura

Em 2023, a receita de assinatura em nuvem do Progress Software atingiu US $ 213,5 milhões.

• Receita recorrente anual (ARR) da Cloud Services: US $ 245,6 milhões
• Taxa de crescimento da assinatura em nuvem: 18,3% ano a ano

Serviços de Consultoria Profissional

A receita de serviços profissionais para 2023 foi de US $ 44,2 milhões.

Tipo de serviço de consultoria	Receita (USD)
Serviços de implementação	US $ 26,7 milhões
Desenvolvimento personalizado	US $ 17,5 milhões

Contratos de manutenção e suporte

A receita de manutenção e suporte em 2023 totalizou US $ 186,9 milhões.

• Taxa de renovação para contratos de apoio: 92%
• Valor médio do contrato: US $ 78.300

Programas de treinamento e certificação

A receita dos programas de treinamento e certificação foi de US $ 12,6 milhões em 2023.

Tipo de programa	Receita (USD)	Número de participantes
Treinamento online	US $ 7,4 milhões	4,200
Programas de certificação	US $ 5,2 milhões	2,800

Progress Software Corporation (PRGS) - Canvas Business Model: Value Propositions

You're looking at how Progress Software Corporation delivers concrete value across its portfolio as of late 2025. Here are the hard numbers tied to those core offerings.

Accelerating application development with comprehensive UI/UX tools (Telerik).

Progress Software Corporation is focused on boosting developer output through its Telerik and Kendo UI toolsets, now heavily integrated with AI. Early adopters of the Q3 2025 release of AI Coding Assistants reported productivity gains of up to 30%. Progress Software extended these assistants across major UI component libraries, including support for ASP.NET Core, WPF, WinForms, .NET MAUI, and Angular, in addition to Telerik Reporting and Document Processing. Over 4 million developers and technologists at hundreds of thousands of enterprises depend on Progress products.

The value delivered in this segment is quantified by speed:

• - Productivity boost for early adopters: up to 30%.
• - AI Coding Assistants available for Blazor and React in Q2 2025.
• - AI Theme Generation uses natural language prompts for custom styles.

Providing secure, compliant file transfer and collaboration (MOVEit, ShareFile).

The MOVEit platform, used by thousands of bodies worldwide to send sensitive data, was rated by G2 as one of the 50 Best IT Infrastructure Products 2025. This rating was based on reviews from more than 500 verified MOVEit users. The integration of ShareFile, which was completed ahead of schedule in Q2 2025, is a key part of the collaboration value proposition and contributed meaningfully to the full-year 2024 top- and bottom-line results. To provide context on the security stakes, the 2023 MOVEit breaches are estimated to have affected over 2,000 organizations and more than 62 million people.

Here's a look at the scale of the business supporting these products, based on recent financial reporting:

Metric	Value (Q2 2025 or FY 2024)
Q2 2025 Total Revenue	$237 million
Q2 2025 Annualized Recurring Revenue (ARR)	$838 million
Net Retention Rate (as of Q2 2025)	100%

Enabling responsible AI-powered applications using Agentic RAG technology (Nuclia).

Progress Software Corporation acquired Nuclia on June 30, 2025, for $50 million to integrate agentic Retrieval-Augmented Generation (RAG) capabilities. This move addresses a major industry hurdle: 80% of enterprise RAG implementations were failing to reach production. The value is in providing a self-service SaaS product that makes sophisticated RAG accessible, allowing organizations to leverage proprietary business information for verifiable, accurate GenAI answers.

Delivering high-performance, mission-critical data platforms (OpenEdge, MarkLogic).

The launch of MarkLogic Server 12 in August 2025 introduced advanced semantic search and graph RAG capabilities designed to ground generative AI in trusted data. Customers using this semantic RAG approach showed significant, measurable improvements in AI accuracy:

• - Average LLM response accuracy increase: 33%.
• - Financial services firm accuracy improvement: from 70% to 95%.
• - Agribusiness correct answer rate improvement: from 50% to 90%.
• - Pharmaceutical company correct answer increase: 73%.
• - Food technology provider accuracy: 99%.

The company's overall financial health provides the platform scale, with full-year 2025 revenue guidance set between $975 million and $981 million. Q3 2025 operating income reached $99 million.

Progress Software Corporation (PRGS) - Canvas Business Model: Customer Relationships

You're managing relationships for a portfolio that spans from massive, legacy enterprise systems to cutting-edge developer tools. The approach has to be dual-track, honestly. For the core, mission-critical base, it's all about white-glove service.

Dedicated, high-touch support for enterprise and mission-critical systems.

For customers running systems like OpenEdge or core infrastructure products, the relationship is intensely personal. These clients need immediate, expert intervention when things are mission-critical. The stickiness here is proven by the 100% Net Retention Rate reported as of Q3 2025. That number tells you that, even without adding new logos, the existing enterprise base is spending the same or more than the prior year, which is the hallmark of successful high-touch relationship management. We maintain a global footprint to ensure local coverage, with primary support centers historically located in places like Burlington, Massachusetts, and Sofia, Bulgaria, among others.

It's about keeping the lights on, period.

• Dedicated engineering escalation paths for P1 incidents.
• Proactive health checks for major platform deployments.
• Annual or semi-annual strategic business reviews with executive sponsors.

Self-service support and community forums for the developer segment.

For the developer audience, which numbers over 4 million technologists depending on Progress products, the relationship shifts to scale and accessibility. These users, often leveraging Telerik or Kendo UI tools, prefer documentation, forums, and rapid answers over opening a support ticket. The focus here is on empowering them to solve their own issues quickly. We see this segment driving adoption, which feeds the larger recurring revenue base. The success of this model is reflected in the 54% revenue surge seen in maintenance and SaaS offerings in Q2 2025, which often bundle self-service access.

Developers want answers now, not next Tuesday.

• Active participation by Progress staff in community forums.
• Extensive, up-to-date knowledge bases and documentation.
• Hosting events like MartechNEXT 2025 to foster peer-to-peer learning.

Account management focused on cross-selling and upselling the integrated portfolio.

The account management teams are tasked with ensuring customers see the value across the entire Progress ecosystem, especially following major integrations like ShareFile, which was acquired for $875 million. With Annualized Recurring Revenue (ARR) hitting $849 million in Q3 2025 and growing 47% year-over-year, the focus is clearly on expanding the footprint within existing accounts. The relationship managers need to map customer needs to the breadth of the portfolio-from Data Platform to Digital Experience.

Here's the quick math: High ARR growth on a 100% Net Retention Rate means upsells are a primary driver of that growth.

Metric	Value (Late 2025)	Context
ARR (Q3 2025)	$849 million	Base for recurring revenue expansion.
ARR YoY Growth (Constant Currency)	47%	Indicates successful upselling/cross-selling velocity.
Net Retention Rate (Q3 2025)	100%	Enterprise customer spending is stable or growing.
Customer Support/Services Headcount (FY24 End)	503 employees	Resource allocation for direct customer interaction.

Partner-led engagement for specialized industry solutions and defintely local support.

Progress Software relies heavily on its indirect channels-VARs, ISVs, and distributors-to reach specialized niches and provide local support where a direct sales or support presence might be thin. No single customer or partner accounted for more than 10% of total revenue in the last three fiscal years. This diversification is a risk mitigator and a relationship multiplier. Partners take the core technology and wrap it into industry-specific solutions, which is crucial for deep market penetration in regions like EMEA, which accounted for 33% of FY2024 revenue.

Partners are the boots on the ground for specialized needs.

• Partner Deal Registration volume for Q3 2025.
• Number of certified partner solutions integrating Progress technology.
• Partner-sourced revenue percentage for the fiscal year 2025.

Progress Software Corporation (PRGS) - Canvas Business Model: Channels

You're looking at how Progress Software Corporation (PRGS) gets its software and services into the hands of customers, and it's a classic mix of high-touch enterprise sales and broad partner reach. The channel strategy is definitely not one-size-fits-all.

The direct sales force is definitely the go-to for the biggest, most complex deals. This team focuses on landing those large enterprise accounts and closing strategic, often customized, technology placements. They are talking directly to the business managers and IT managers within those corporations and governmental agencies that need Progress Software Corporation's core application development and infrastructure tools.

The real engine for scale, though, is the indirect network. Progress Software Corporation relies heavily on its ecosystem of partners. Honestly, this channel drives a massive portion of the business, with nearly half of the worldwide revenue realized through these relationships. This group includes Independent Software Vendors (ISVs), Original Equipment Manufacturers (OEMs), distributors, and Value-Added Resellers (VARs). For example, ISVs embed Progress Software Corporation's technology into their own applications, and OEMs build it right into their hardware or software devices, which is a powerful form of distribution.

Then you have the digital front door, which is growing in importance, especially for the developer-focused products. This is where self-service subscriptions for SaaS offerings and developer tools come into play. Think about products like Telerik and Sitefinity; these are often acquired through digital channels where developers can start quickly. We're seeing an increasing amount of revenue from ISVs who are delivering their solutions as a Software-as-a-Service (SaaS) platform, which funnels more business through these digital and subscription-based routes.

Here's a quick look at the scale of the business supporting these channels, based on the latest reported figures and guidance:

Metric	Value	Context/Period
FY 2024 Total Revenue	$753.4 million USD	Actual, Fiscal Year Ended November 30, 2024
FY 2025 Revenue Guidance (High End)	$981 million USD	Raised Guidance for Full Year 2025
Indirect Channel Revenue Contribution	Nearly half of worldwide revenue	Based on FY 2024 performance
Estimated Indirect Channel Revenue (FY 2024 Base)	Approx. $376.7 million USD	Calculation based on $753.4M 50%
Q3 2025 Revenue	$250 million USD	Actual, Fiscal Third Quarter Ended August 31, 2025

The reliance on ISVs embedding technology into SaaS platforms is a key trend here. It means that while the direct sales team closes the big platform deals, a significant portion of the recurring revenue stream is actually flowing through these third-party application providers, often via subscription models.

You can see the channel mix reflected in the customer focus:

• Direct sales targets: Business managers and IT managers in corporations and government agencies.
• Indirect channel focus: ISVs embedding technology, OEMs building solutions, VARs providing local expertise.
• Digital/SaaS focus: Developers using tools like Telerik and Sitefinity for self-service adoption.

If onboarding for new partners takes longer than expected, churn risk rises in that segment, so partner enablement is critical. Finance: draft 13-week cash view by Friday.

Progress Software Corporation (PRGS) - Canvas Business Model: Customer Segments

You're looking at the core audience for Progress Software Corporation (PRGS) as of late 2025. This isn't just about selling software; it's about embedding mission-critical tools into the operations of major global entities and the development pipelines of thousands of partners.

The primary focus remains on large organizations that need robust, scalable application development and infrastructure management. Progress Software serves business managers, IT managers, and developers across corporations and governmental agencies globally. The company supports over 4 million developers and technologists who depend on Progress products within hundreds of thousands of enterprises.

The distribution of Progress Software Corporation's customer base by size, based on employee count, shows a strong mix, indicating that the mid-market is a significant component alongside the enterprise focus:

• Large companies (over 1000 employees) account for 26% of the customer base.
• Medium-sized companies represent 44% of the customer base.
• Small companies (under 50 employees) make up 32% of the customer base.

The channel strategy heavily relies on partners to reach certain segments, especially the mid-market. Nearly half of Progress Software Corporation's worldwide revenue is realized through indirect channel partners.

The key customer groups driving the business model include:

• Enterprise corporations, which are targeted directly by the sales force, alongside governmental agencies. While the specific percentage of Fortune 500 clients is not publicly stated, the focus is clearly on large-scale deployments.
• Independent Software Vendors (ISVs) and Original Equipment Manufacturers (OEMs) are crucial, as they embed Progress products into their own solutions, generating recurring revenue for Progress when those embedded applications are licensed or sold.
• Developers and IT Managers are the end-users and decision-makers across key industries like Finance, Healthcare, Manufacturing, and Retail, driving adoption for application development, data integration, and digital experience platforms.
• Mid-market companies, which comprise the largest segment by customer count at 44%, are often effectively served through the extensive partner channel network.

Here's a quick look at the financial scale and geographic distribution that underpins these customer segments as of mid-2025:

Metric	Value	Context/Period
Target FY 2025 Revenue	$975 million to $981 million	Fiscal Year 2025 Projection
Q3 2025 Revenue	$250 million	Fiscal Third Quarter 2025
Annualized Recurring Revenue (ARR)	$849 million	As of Q3 2025
Revenue from North America	$147.3 million	Q2 2025
Revenue from EMEA	$73.0 million	Q2 2025
Revenue from Asia Pacific	$12.1 million	Q2 2025
Revenue from Indirect Channel Partners (ISVs, OEMs, VARs)	Nearly half of worldwide revenue	Historical/General

The reliance on the channel is substantial; nearly half of the worldwide revenue comes from these indirect partners. The company's Net Retention Rate was 100% in Q2 2025, showing customers are consistently renewing and expanding their spend.

Progress Software Corporation (PRGS) - Canvas Business Model: Cost Structure

You're looking at the financial commitments Progress Software Corporation (PRGS) faces to keep its operations running and execute its growth strategy. Honestly, the cost structure is heavily influenced by its debt load and its commitment to product evolution through spending and acquisitions.

The servicing of long-term debt is a major fixed cost. As of the second quarter of fiscal 2025, the total convertible notes liability was significant. Specifically, the non-current portion of convertible senior notes stood at $440.244 million, with the current portion at $358.051 million, totaling approximately $798.295 million in convertible notes on the balance sheet, which aligns with the high figure you mentioned for servicing costs. This debt structure requires careful management of interest expense and principal repayment schedules.

Progress Software Corporation (PRGS) is pouring capital into Research and Development (R&D) to stay relevant, especially with the focus on AI integration and modernizing its product suite. For the full fiscal year ended November 30, 2024, the company reported R&D expenses of $146.342 million. This investment supports the development of responsible AI-powered applications and experiences, which is central to their value proposition.

The company's Total Growth Strategy involves acquiring and integrating businesses, which brings one-time and ongoing integration costs. The acquisition of ShareFile, which closed on October 31, 2024, for an aggregate purchase price of $875 million, is a prime example. During the fiscal year ended November 30, 2024, Progress incurred approximately $15.6 million in acquisition-related transaction costs, such as advisory and legal fees, which are expensed as incurred. Furthermore, the company is actively pursuing further integration, having acquired Nuclia in July 2025, which adds another layer of integration expense and synergy realization efforts into the late 2025 period.

Supporting the global sales and administrative functions is another substantial cost center. For the fiscal year ending November 30, 2024, Sales, General and Administrative (SG&A) expenses totaled $259.729 million. This figure covers the overhead necessary to support global operations, manage the expanded customer base from acquisitions like ShareFile (which added over 86,000 customers), and drive customer success initiatives.

Here's a quick look at the key operating and debt-related figures from the latest reported full fiscal year and Q2 2025:

Cost Component	Latest Reported Amount (in thousands, unless noted)	Fiscal Period Reference
Total Convertible Notes Liability	$798,295 (Calculated from $440,244 non-current + $358,051 current)	As of June 30, 2025 (Q2 FY2025)
Research and Development (R&D) Expense	$146,342	Fiscal Year Ended November 30, 2024
Sales, General and Admin (SG&A) Expense	$259,729	Fiscal Year Ended November 30, 2024
ShareFile Acquisition Purchase Price	$875 million	Transaction Closed October 31, 2024
Acquisition-Related Transaction Costs	$15.6 million	Fiscal Year Ended November 30, 2024

The company suspended its quarterly dividend in late 2024, redirecting that capital toward debt repayment, which is a clear action to mitigate the high cost of servicing this debt structure moving into 2025.

• R&D spending supports AI integration and product modernization.
• SG&A supports a base of over one hundred thousand businesses.
• M&A integration costs are ongoing following the ShareFile deal.
• Debt servicing is a primary fixed financial obligation.

Finance: draft 13-week cash view by Friday.

Progress Software Corporation (PRGS) - Canvas Business Model: Revenue Streams

You're looking at how Progress Software Corporation (PRGS) brings in its money as of late 2025. The core of their revenue engine is built on predictable, recurring streams, which is what investors really like to see.

Maintenance and Subscription revenue forms the bulk of the recurring income. For the second quarter of fiscal year 2025, Maintenance brought in $103.49 million. This is complemented by SaaS revenue, which was $72.11 million in that same quarter. Overall, Annualized Recurring Revenue (ARR) hit $838 million as of Q2 2025, marking a substantial 46% year-over-year growth on a constant currency basis. Plus, the Net Retention Rate held steady at 100%, meaning existing customers are spending about the same year-over-year, which is solid execution.

Software License sales, which cover perpetual and term-based use, still contribute, but the mix is clearly shifting away from upfront purchases. In Q2 2025, Software Licenses revenue was $50.80 million. Honestly, this segment saw a 6% year-over-year decline, which reflects the broader industry trend toward subscription models.

Professional Services revenue is an interesting area of high growth, though it remains a smaller piece of the total pie. For Q2 2025, Professional Services generated $10.96 million. Management highlighted a massive 330% year-over-year surge for this stream in Q2 2025, showing strong uptake in implementation or specialized consulting work.

Here's a quick look at the Q2 2025 revenue breakdown based on the latest reported figures:

Revenue Component	Q2 2025 Amount (USD)
Total Revenue	$237 million
Maintenance Revenue	$103.49 million
SaaS Revenue	$72.11 million
Software Licenses Revenue	$50.80 million
Professional Services Revenue	$10.96 million

Looking ahead, Progress Software Corporation raised its full-year 2025 revenue guidance following strong Q3 results. The updated guidance range for the full year 2025 is set between $975 million and $981 million. This confidence is grounded in the strong recurring revenue base and strategic moves, like the ShareFile integration.

Key metrics reinforcing the recurring revenue focus include:

• Annualized Recurring Revenue (ARR) at $838 million as of Q2 2025.
• ARR growth of 46% year-over-year (constant currency) in Q2 2025.
• Net Retention Rate holding at 100% in Q2 2025.
• The required 330% YoY surge in Professional Services revenue for Q2 2025.