Shore Bancshares, Inc. (SHBI): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no plano estratégico da Shore Bancshares, Inc. (SHBI), uma potência bancária regional que transforma os serviços financeiros tradicionais por meio de um modelo de negócios meticulosamente criado. Essa abordagem inovadora combina o foco da comunidade local com as soluções bancárias digitais de ponta, posicionando o SHBI como uma instituição financeira dinâmica que serve mercados de Maryland e Delaware com experiências bancárias personalizadas e orientadas por relacionamento. Desde empréstimos centrados na comunidade até plataformas digitais sofisticadas, a Shore Bancshares demonstra como os bancos regionais podem prosperar, combinando profundas raízes locais com estratégias modernas de tecnologia financeira.

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: Parcerias -chave

Associações comerciais locais em Maryland e Delaware

A Shore Bancshares faz parceria com as seguintes associações comerciais locais:

Nome da associação	Localização	Foco em parceria
Associação de Banqueiros de Maryland	Baltimore, MD	Defesa regulatória e networking
Associação de Banqueiros de Delaware	Wilmington, de	Desenvolvimento de negócios e conformidade
Aliança de Negócios da Costa Eastern	Salisbury, MD	Desenvolvimento Econômico Local

Organizações de investimento e desenvolvimento comunitário

As principais parcerias de desenvolvimento comunitário incluem:

• Fundo de Instituições Financeiras de Desenvolvimento Comunitário (CDFI)
• Corporação de Desenvolvimento Econômico de Maryland
• Autoridade de Habitação do Estado de Delaware

Provedores regionais de serviços de tecnologia financeira

Provedor de tecnologia	Serviços	Valor anual do contrato
Fiserv, Inc.	Plataforma bancária principal	US $ 1,2 milhão
Jack Henry & Associados	Soluções bancárias digitais	$750,000
Sistemas de ponto de verificação	Serviços de segurança cibernética	$450,000

Empresas de seguro e gestão de patrimônio

Parcerias colaborativas com provedores de serviços financeiros:

• Seguro de MetLife
• Raymond James Financial Services
• Lincoln Financial Group
• Prudential Financial

Despesas de parceria total em 2023: US $ 3,4 milhões

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: Atividades -chave

Serviços bancários comerciais e de varejo

A Shore Bancshares, Inc. fornece serviços bancários com ativos totais de US $ 2,3 bilhões a partir do quarto trimestre de 2023. A carteira de empréstimos bancários comercial avaliada em US $ 1,1 bilhão.

Categoria de serviço	Volume total	Segmento de mercado
Empréstimos comerciais	US $ 1,1 bilhão	Pequenas a médias empresas
Bancos pessoais	US $ 680 milhões	Clientes da comunidade local

Empréstimos e originação hipotecária

O volume de empréstimos hipotecários para 2023 atingiu US $ 425 milhões com um tamanho médio de empréstimo de US $ 287.000.

• Origenas totais de hipoteca: 1.485 empréstimos
• Portfólio de hipoteca residencial: US $ 612 milhões
• Taxa média de juros da hipoteca: 6,75%

Gerenciamento de conta de depósito e investimento

Base total de depósito de US $ 1,95 bilhão com ofertas de contas diversificadas.

Tipo de conta	Total de depósitos	Balanço médio
Contas de verificação	US $ 780 milhões	$12,500
Contas de poupança	US $ 620 milhões	$18,300
Contas do mercado monetário	US $ 550 milhões	$45,000

Desenvolvimento da plataforma bancária digital

Plataforma bancária digital com 78.000 usuários on -line ativos e 52.000 usuários de bancos móveis.

• Volume de transação online: 2,1 milhões mensais
• Taxa de download de aplicativos móveis: 12.500 por trimestre
• Investimento bancário digital: US $ 3,2 milhões em 2023

Serviços financeiros focados na comunidade

Programas de empréstimos comunitários e apoio financeiro totalizando US $ 45 milhões em 2023.

Programa comunitário	Investimento total	Impacto
Empréstimos para pequenas empresas	US $ 22 milhões	347 empresas locais suportadas
Desenvolvimento comunitário	US $ 15 milhões	12 projetos de infraestrutura local
Educação Financeira	US $ 8 milhões	6.200 indivíduos treinados

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: Recursos -chave

Rede de filial estabelecida

Shore Bancshares opera 25 Locais totais de ramificação em Maryland e Delaware a partir de 2023. A distribuição geográfica inclui:

Estado	Número de ramificações
Maryland	18
Delaware	7

Presença do mercado local

Presença de mercado caracterizada por:

• Total de ativos de US $ 2,37 bilhões A partir do quarto trimestre 2023
• Base de depósito de US $ 1,98 bilhão
• Portfólio de empréstimos de US $ 1,65 bilhão

Profissionais bancários experientes

Categoria profissional	Número
Total de funcionários	330
Gestão sênior	12
Gerentes de filial	25

Infraestrutura bancária digital

• Plataforma bancária móvel suportando 95% de transações bancárias
• Serviços bancários online disponíveis 24/7
• Volume de transação digital: 2,3 milhões transações mensais

Sistemas de gerenciamento de relacionamento com clientes

Os investimentos em tecnologia de CRM incluem:

• Rastreamento de banco de dados de cliente proprietário 85.000 contas ativas
• Plataforma de análise avançada
• Recursos de segmentação do cliente

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: proposições de valor

Experiência bancária comunitária personalizada

A partir do quarto trimestre de 2023, a Shore Bancshares registrou ativos totais de US $ 2,07 bilhões com uma presença no mercado local em Maryland. O banco atende a aproximadamente 53.000 contas de clientes em 19 locais de agências de serviço completo.

Segmento de clientes	Contas totais	Valor médio da conta
Bancos pessoais	38,500	$47,300
Banking de negócios	14,500	$218,700

Tomada de decisão local e empréstimos baseados em relacionamento

Shore Bancshares mantém um Abordagem de empréstimo local com 92% das decisões de empréstimo tomadas na área do mercado local.

• Tempo médio de aprovação do empréstimo: 3-5 dias úteis
• Agentes de empréstimos locais com posse média de 8,6 anos
• Portfólio de empréstimos comerciais: US $ 872 milhões

Taxas de juros competitivas

Tipo de conta	Taxa de juro	Equilíbrio mínimo
Verificação pessoal	0.15%	$500
Verificação de negócios	0.25%	$1,000
Mercado monetário	2.75%	$10,000

Soluções financeiras para pequenas e médias empresas

A Shore Bancshares fornece serviços financeiros especializados com foco em pequenas e médias empresas regionais.

• Portfólio de empréstimos da SBA: US $ 127 milhões
• Tamanho médio de empréstimo comercial: US $ 342.000
• Especialização do setor em serviços de saúde, construção e serviços profissionais

Plataformas bancárias digitais e móveis

Métricas de engajamento bancário digital para a costa Bancshares:

Plataforma	Usuários ativos	Transações mensais
Mobile Banking	31,200	487,000
Bancos online	42,500	612,000

Shore Bancshares, Inc. (SHBI) - Modelo de Negócios: Relacionamentos do Cliente

Atendimento ao cliente personalizado

A Shore Bancshares fornece serviços bancários personalizados, com foco nas necessidades individuais do cliente. A partir do quarto trimestre 2023, o banco mantém uma taxa de satisfação do cliente de 87,3%.

Tipo de serviço	Frequência de interação do cliente	Tempo médio de resposta
Suporte bancário pessoal	3,7 interações por cliente por trimestre	12 minutos
Suporte bancário de negócios	2,4 interações por cliente comercial por trimestre	15 minutos

Interações da filial local

A Shore Bancshares opera 22 filiais locais em Maryland, com uma média de 1.435 visitas ao cliente por filial mensalmente.

• Funcionários da filial treinados em engajamento personalizado do cliente
• Tempo médio de interação do cliente: 18,5 minutos
• 90% dos funcionários da filial têm conexões comunitárias locais

Engajamento e apoio da comunidade

Em 2023, a Shore Bancshares investiu US $ 875.000 em programas de apoio à comunidade local.

Programa comunitário	Valor do investimento	Contagem de beneficiários
Subsídios de educação local	$325,000	47 instituições educacionais locais
Suporte para pequenas empresas	$275,000	63 pequenas empresas

Canais de suporte ao cliente digital

Taxa de adoção bancária digital: 68,5% da base total de clientes em dezembro de 2023.

• Aplicativo bancário móvel com classificação de usuário 4.6/5
• Suporte ao cliente online disponível 24/7
• Tempo médio de resposta da transação digital: 3,2 minutos

Gerenciamento de relacionamento para clientes de negócios

A Shore Bancshares atende 412 clientes comerciais comerciais com gerentes de relacionamento dedicados.

Segmento de cliente	Número de clientes	Valor médio do relacionamento
Pequenas empresas	276	US $ 1,2 milhão por cliente
Empresas de tamanho médio	136	US $ 4,7 milhões por cliente

Shore Bancshares, Inc. (SHBI) - Modelo de Negócios: Canais

Locais de ramificação física

A partir de 2023, a Shore Bancshares, Inc. opera 29 localizações de filiais de serviço completo na região da costa leste de Maryland. O banco mantém uma presença geográfica concentrada nos seguintes municípios:

Condado	Número de ramificações
Condado de Talbot	8
Condado de Dorchester	6
Condado de Caroline	5
Condado de Somerset	4
Condado de Wicomico	6

Plataforma bancária online

O Shore Bancshares fornece serviços bancários on -line abrangentes por meio de sua plataforma da Web segura, oferecendo os seguintes recursos:

• Rastreamento do saldo da conta
• Transferências de fundos
• Serviços de pagamento da conta
• Declarações eletrônicas
• Histórico de transações

Aplicativo bancário móvel

O aplicativo móvel do banco, disponível em plataformas iOS e Android, suporta:

• Depósito de cheque móvel
• Alertas de conta em tempo real
• Pagamentos ponto a ponto
• Gerenciamento de cartões
• Autenticação biométrica

Rede ATM

A costa Bancshares mantém uma rede de 42 locais de atm em Maryland, com a seguinte distribuição:

Tipo de atm	Número
Caixas eletrônicos de propriedade de bancos	32
Caixas eletrônicos de rede compartilhada	10

Serviços bancários telefônicos

A Shore Bancshares fornece o banco telefônico 24/7 com as seguintes métricas de serviço:

• Tempo médio de espera de chamada: 2,5 minutos
• Representantes de atendimento ao cliente: 15
• Suporte ao idioma: inglês e espanhol

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: segmentos de clientes

Clientes bancários residenciais locais

A partir do quarto trimestre 2023, a Shore Bancshares atende clientes bancários residenciais principalmente em Maryland com o seguinte profile:

Métrica do cliente	Dados quantitativos
Base de Cliente Residencial Total	42.567 clientes
Renda familiar média dos clientes	$87,340
Portfólio de empréstimos hipotecários	US $ 312,4 milhões

Pequenas e médias empresas

A Shore Bancshares suporta clientes regionais de PME com serviços bancários especializados:

• Total de clientes bancários para PME: 1.287 empresas
• Tamanho médio de empréstimo comercial: US $ 456.000
• Portfólio de empréstimos comerciais: US $ 589,6 milhões

Investidores imobiliários comerciais

O segmento imobiliário comercial do banco inclui:

Categoria de investimento imobiliário	Valor total do portfólio
Investimentos imobiliários residenciais	US $ 214,3 milhões
Investimentos de propriedades comerciais	US $ 426,7 milhões
Carteira total de empréstimos imobiliários	US $ 641 milhões

Clientes de gerenciamento de patrimônio

Características do segmento de clientes de gerenciamento de patrimônio:

• Total de clientes de gerenciamento de patrimônio: 3.245
• Valor médio do ativo do cliente: US $ 1,2 milhão
• Total de ativos sob gestão: US $ 3,89 bilhões

Governo local e organizações sem fins lucrativos

Serviços bancários do setor público:

Tipo de organização	Número de clientes	Valor do relacionamento bancário total
Entidades do governo local	47 municípios	US $ 128,6 milhões
Organizações sem fins lucrativos	112 organizações	US $ 42,3 milhões

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: estrutura de custos

Salários e benefícios dos funcionários

A partir de 2022 Relatórios Financeiros, a Shore Bancshares, Inc. registrou despesas totais de remuneração de funcionários de US $ 31,4 milhões.

Categoria de despesa	Valor ($)
Salários da base	22,100,000
Seguro de saúde	4,500,000
Benefícios de aposentadoria	3,600,000	Bônus	1,200,000

Operação e manutenção de ramificação

As despesas anuais relacionadas à filial totalizaram US $ 12,6 milhões em 2022.

• Aluguel da instalação: US $ 5.200.000
• Utilitários: US $ 2.100.000
• Manutenção e reparos: US $ 3.400.000
• Serviços de segurança: US $ 1.900.000

Tecnologia e infraestrutura digital

O investimento em tecnologia atingiu US $ 8,3 milhões em 2022.

Despesa de tecnologia	Valor ($)
Infraestrutura de TI	3,700,000
Segurança cibernética	2,100,000
Licenciamento de software	1,500,000
Plataforma bancária digital	1,000,000

Despesas de conformidade regulatória

Os custos relacionados à conformidade totalizaram US $ 6,2 milhões em 2022.

• Aviso jurídico: US $ 2.500.000
• Auditoria e relatórios: US $ 1.800.000
• Treinamento de conformidade: US $ 900.000
• Documentação regulatória: US $ 1.000.000

Custos de marketing e aquisição de clientes

As despesas de marketing foram de US $ 4,5 milhões em 2022.

Canal de marketing	Valor ($)
Publicidade digital	1,700,000
Mídia tradicional	1,200,000
Eventos da comunidade	800,000
Programas de referência ao cliente	800,000

Shore Bancshares, Inc. (SHBI) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos

Para o ano fiscal de 2023, a Shore Bancshares, Inc. relatou receita total de juros de US $ 61,4 milhões, com juros de empréstimos representando a fonte de receita primária.

Categoria de empréstimo	Receita de juros ($ m)	Porcentagem de total
Empréstimos comerciais	24.6	40.1%
Empréstimos hipotecários residenciais	18.3	29.8%
Empréstimos ao consumidor	12.5	20.4%
Empréstimos agrícolas	6.0	9.7%

Taxas de empréstimos hipotecários

As taxas de empréstimos hipotecários geraram US $ 3,7 milhões em receita para a costa Bancshares em 2023.

• Taxas de originação: US $ 2,1 milhões
• Taxas de subscrição: US $ 1,2 milhão
• Taxas de processamento: US $ 0,4 milhão

Taxas de manutenção de conta

A receita de manutenção da conta totalizou US $ 4,2 milhões em 2023.

Tipo de conta	Taxas de manutenção ($ m)
Contas de verificação	2.5
Contas de poupança	1.1
Contas de negócios	0.6

Serviços de investimento e gerenciamento de patrimônio

Shore Bancshares gerados US $ 5,6 milhões dos serviços de investimento e gerenciamento de patrimônio em 2023.

• Taxas de gerenciamento de ativos: US $ 3,2 milhões
• Serviços de Consultoria Financeira: US $ 1,8 milhão
• Taxas de planejamento da aposentadoria: US $ 0,6 milhão

Taxas de transação bancária digital

As taxas de transação bancária digital totalizaram US $ 2,1 milhões em 2023.

Tipo de transação digital	Receita de taxa ($ m)
Taxas de transferência on -line	0.9
Taxas de pagamento móvel	0.7
Taxas de transação ATM	0.5

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Value Propositions

You're looking at Shore Bancshares, Inc. (SHBI) and wondering what keeps its value proposition sharp in late 2025. It really boils down to balancing scale with local focus. The company, operating through Shore United Bank, N.A., is definitely big enough to handle complex needs, evidenced by total assets reaching $6.28 billion as of September 30, 2025. That's up from $6.23 billion at the close of 2024.

This size supports a full suite of services. You aren't just getting a checking account; you're getting integrated financial solutions. The company provides personal and business banking, plus wealth management via Wye Financial Partners. This integrated approach means clients can consolidate their financial lives, which is a key differentiator from smaller, single-service competitors. The commitment to the region is clear: Shore Bancshares maintains 40 full-service branches across Maryland, Delaware, and Virginia.

The community-centric approach translates directly into operational advantages, especially for commercial clients. Local decision-making is a core promise, aiming for faster loan approvals than you'd see at a distant, centralized institution. This local focus is supported by a significant regional footprint, boasting a 25.60% deposit market share in Maryland as of the September 30, 2025 investor presentation. That's a substantial base of local trust. Still, you need to see the numbers that back up the stability of those deposits.

For commercial lending, Shore Bancshares tailors its approach to regional businesses. For instance, the office Commercial Real Estate (CRE) portfolio, a key part of tailored lending, saw its total balance grow to $2.64 billion at September 30, 2025, up from $2.56 billion at year-end 2024. The loan portfolio itself grew by $111.0 million between December 31, 2024, and September 30, 2025, showing active deployment of capital into regional needs. This growth in lending, coupled with a Net Interest Margin (NIM) of 3.42% in Q3 2025, shows effective asset management.

Stability and security for deposits are paramount for individuals and institutions alike. The company maintains a strong capital cushion, which is defintely reassuring. You can see this in their capital ratios, which are robust enough to handle the current economic environment. The provision for credit losses was $3.0 million in Q3 2025, reflecting prudent reserve management following a large marine loan write-off.

Here's a quick look at the financial health underpinning these value propositions as of the third quarter of 2025:

Metric	Value (as of Sept 30, 2025)	Period Comparison
Total Assets	$6.28 billion	Up 0.8% from Dec 31, 2024
Net Income (Q3 2025)	$14.3 million	Up from $11.2 million in Q3 2024
Return on Average Assets (ROAA)	0.95%	Up from 0.77% in Q3 2024
Tangible Common Equity Ratio	7.80%	Up from 7.17% at Dec 31, 2024
Tier 1 Capital Ratio	10.82%	Strong regulatory standing
Net Interest Income (Q3 2025)	$48.7 million	Up $1.4 million from Q2 2025

The value proposition is further supported by the breadth of their service lines, which you can map out:

• Banking services (checking, savings, CDs)
• Loan origination and servicing
• Trust and wealth management via Wye Financial Partners
• Insurance services (implied through full-service model)

The focus on local markets, demonstrated by the branch network and market share, is the mechanism for delivering on the 'small enough to care' part of the promise, while the $6.28 billion asset base provides the 'big enough to help' foundation. The reported Book Value per Share increased to $17.27 at September 30, 2025, showing tangible value accretion for stakeholders.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Customer Relationships

You're looking at how Shore Bancshares, Inc. (SHBI) keeps its clients close, which is key since their business is built on local relationships across Maryland, Delaware, and Virginia.

Dedicated, long-term relationship managers for commercial clients

The focus on commercial relationships is evident in the loan book. As of June 2025, Shore Bancshares, Inc. (SHBI)'s Commercial Business Loans stood at $224.09 million for the quarter. This segment, which relies on deep, tailored arrangements, is supported by the overall loan portfolio valued at $4.8 billion after allowances for credit losses as of September 30, 2025. The structure suggests dedicated managers handle the significant commercial real estate exposure, which was $2.16 billion in non-owner occupied CRE loans at September 30, 2025.

Personalized service model emphasizing local community presence

Shore Bancshares, Inc. (SHBI) grounds its service in physical presence. The company operates 40 full-service branches across its footprint. This local density helps secure a strong foothold, evidenced by a 25.60% deposit market share in Maryland as of September 30, 2025. The bank's deposit base shows a reliance on sticky, low-cost funds, with 28.8% of the $5.5 billion in Shore United accounts bearing no interest in Q3 2025.

Here's a look at the geographic and loan mix supporting this localized approach as of late 2025:

Metric	Value	Date/Period
Total Assets	$6.28 billion	September 30, 2025
Total Full-Service Branches	40	Late 2025
Maryland Deposit Market Share	25.60%	September 30, 2025
Non-Owner Occupied CRE Loans	$2.16 billion	September 30, 2025
Residential Mortgage Allocation	28.3%	September 30, 2025

High-touch advisory for wealth management and trust services

For wealth and trust needs, Shore Bancshares, Inc. (SHBI) channels these services through Wye Financial Partners. This specialized offering supports the overall financial relationship with clients. The company's book value per share stood at $17.27 at September 30, 2025, reflecting the equity base supporting these advisory services. The quarterly dividend remains $0.12, yielding 3.06% at the time of the Q3 report.

Self-service digital tools for everyday transactional needs

While the relationship model is emphasized, operational efficiency suggests digital adoption for routine tasks. The efficiency ratio for the third quarter of 2025 was 61.00%, slightly better than the analyst estimate of 61.1%. This focus on operating leverage helps manage costs while clients use digital channels for daily transactions.

Key operational and profitability metrics for Q3 2025 include:

• Net Income: $14.3 million
• Net Interest Margin (NIM): 3.42%
• Return on Average Assets (ROAA): 0.95%
• Net Interest Income (NII): $48.66 million (vs. estimate of $48.22 million)

Community engagement to foster loyalty and trust

Community trust is built through consistent presence and performance. Shore Bancshares, Inc. (SHBI) is noted as the largest independent financial holding company headquartered on the Eastern Shore of Maryland. The bank has maintained its branch presence across Maryland, with 5 branches in Delaware and 2 in Virginia. The nine-month net income for the period ending September 30, 2025, reached $43.6 million.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Channels

You're looking at how Shore Bancshares, Inc. gets its services-from basic checking to specialized wealth advice-out to its customer base across the Mid-Atlantic. The channel strategy here is a blend of traditional brick-and-mortar presence and modern digital access, which is key for a regional bank aiming for growth in Maryland, Virginia, and Delaware.

The physical footprint remains a core channel for Shore Bancshares, Inc. As of late 2025, the Bank operates 40 full-service branches. These locations span key markets including various counties in Maryland, Kent County and Sussex County in Delaware, and Fredericksburg City and Spotsylvania County in Virginia. This network supports the core banking relationship for a company with total assets reaching $6.28 billion at September 30, 2025.

For customers needing 24/7 transactional access, the digital channels are essential. Shore Bancshares, Inc. provides its full suite of services through digital banking platforms, accessible online and via mobile applications. This allows customers to manage their accounts, make transfers, and deposit checks without needing to visit a physical location, supporting the overall deposit base of $5.58 billion as of the third quarter close of 2025.

Specialized wealth and trust services are delivered through dedicated offices under Wye Financial Partners, a division of Shore United Bank, N.A. These offices serve as focused points of contact for investment and insurance solutions, often co-located or near the main banking centers. Here are the confirmed office locations for this channel:

Service Channel Component	Location Detail	Contact/Identifier
Wye Financial Partners Office	30 E Dover St., Easton, MD 21601	410-763-8543
Wye Financial Partners Office	22730 Three Notch Rd, California, MD 20619	800-309-8124
Wye Financial Partners Office	995 N Prince Frederick Blvd Suite 105, Prince Frederick MD 20678	800-309-8124
Wye Financial Partners Office	3035 Leonardtown Rd, Waldorf, MD 20601	800-309-8124

The infrastructure supporting transactions includes the broader ATM network and the systems powering debit/credit card processing. While the exact current ATM count isn't explicitly stated in the most recent filings, the integration of the network supports the daily banking needs of the customer base. The company also manages its capital structure through specific financial actions, such as the completion of a $60 Million Subordinated Notes Offering in November 2025.

For complex lending products, Shore Bancshares, Inc. relies on a direct sales force focused on commercial and mortgage lending. This specialized team works to originate loans, which is a key driver of asset growth; the loan portfolio increased by $111.0 million in the nine months ending September 30, 2025. This channel directly supports the revenue generation that contributes to the reported net income of $14.3 million for the third quarter of 2025.

Access points for core services can be summarized by how customers engage:

• Physical Branch Network: 40 full-service locations across MD, DE, and VA.
• Digital Access: Online and mobile platforms for 24/7 account management.
• Wealth Management: Dedicated offices for Wye Financial Partners services.
• Lending Origination: Direct sales force for commercial and mortgage business.
• Transaction Processing: Integrated ATM network and card processing systems.

The company's market valuation reflects the perceived effectiveness of these channels, with a market capitalization noted at approximately $592.16 million in late 2025. Also, the dividend channel to shareholders was confirmed with a quarterly payment of $0.12 per share announced in November 2025.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Customer Segments

You're looking at the core groups Shore Bancshares, Inc. serves across its Mid-Atlantic footprint. The customer base is geographically concentrated, operating across 40 full-service branches in Maryland, Delaware, and Virginia.

Small to mid-sized businesses (SMBs) in the Mid-Atlantic region

This segment forms a significant portion of the commercial lending and deposit base. While specific SMB loan dollar amounts aren't broken out separately from total commercial, the overall loan growth suggests activity here. Total assets grew to $6.28 billion at September 30, 2025, driven partly by a loan portfolio increase of $111.0 million for the nine months ended September 30, 2025. Core deposits, which exclude municipal deposits, showed growth of $224.2 million, or 5.5%, during the period leading up to Q3 2025, indicating strong retention or acquisition from non-municipal commercial and retail sources.

Commercial Real Estate (CRE) investors and developers

This is a clearly defined segment with specific reporting metrics. CRE lending is a material part of the overall loan book. You can see the concentration in the table below, which focuses on the office CRE portfolio as of late Q3 2025.

CRE Metric	Amount as of September 30, 2025	Percentage of Office CRE Portfolio
Office CRE Loan Portfolio Balance	$473.7 million	100%
Office CRE Loans to Medical Tenants	$129.7 million	27.4%
Office CRE Loans to Government/Contractor Tenants	$54.0 million	11.4%
Total CRE Loans (excluding land/construction)	$2.64 billion	N/A

It's worth noting that 80.1% of the office CRE portfolio balance was secured by properties in rural or suburban areas, with limited exposure to metropolitan cities. Also, 96.9% of these properties had five stories or less as of September 30, 2025.

Affluent individuals and families requiring wealth management

Shore Bancshares, Inc. serves this group through Wye Financial Partners, a division of Shore United Bank, N.A., offering trust and wealth management services. While the specific Assets Under Management (AUM) for Wye Financial Partners isn't detailed in the latest reports, the existence of this dedicated division confirms this segment's importance to the overall value proposition. This group likely contributes to the non-interest-bearing and money market deposit balances, which saw an increase of $304.8 million at year-end 2024.

Retail consumers seeking personal banking and mortgage loans

This segment drives general consumer deposits and retail lending, including mortgages. The overall loan portfolio growth reflects activity across all lending categories, including consumer products. The total assets of Shore Bancshares, Inc. stood at $6.28 billion as of September 30, 2025. The bank maintains a strong liquidity position, with approximately $1.37 billion of available liquidity at the end of Q3 2025.

Institutional clients, including municipalities (seasonal deposits)

Municipalities are a distinct source of funding, characterized by their seasonal nature. You saw this impact in Q2 2025, where a decrease in total deposits was primarily driven by 'seasonal municipal run-offs of deposits.' The CEO mentioned that funding costs are expected to decline as these higher-cost seasonal municipal deposits leave. At December 31, 2024, the bank had total deposits of $5.53 billion.

• Total funding, including customer deposits, was $5.58 billion at September 30, 2025.
• Uninsured deposits represented $936.3 million, or 16.9% of total deposits, at September 30, 2025.
• The bank had a $50.0 million Federal Home Loan Bank (FHLB) advance outstanding at September 30, 2025.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Cost Structure

You're looking at the expenses Shore Bancshares, Inc. (SHBI) is managing to run its business as of late 2025. The cost structure is heavily influenced by the core banking model, which means managing the cost of funds and maintaining a physical and digital footprint.

Significant interest expense on deposits and borrowings remains a primary cost driver, though Shore Bancshares managed to improve its Net Interest Margin (NIM) to 3.42% in the third quarter of 2025, up from 3.17% in Q3 2024. This improvement came as the average cost of funds decreased to 2.09% for Q3 2025, down from 2.38% year-over-year. The total deposit base was $5.5 billion, with 28.8% of those deposits bearing no interest in Q3 2025. Net interest income for the quarter was $48.7 million, an increase of $1.4 million from the second quarter of 2025.

The high noninterest expense related to personnel and branch network is reflected in the operating efficiency metrics. The GAAP efficiency ratio for the third quarter of 2025 clocked in at 61.00%, an increase from 60.83% in Q2 2025, but a significant improvement from 67.49% in Q3 2024. The net operating expense ratio, which is noninterest expense less noninterest income divided by average assets, stood at 1.76% for Q3 2025.

Asset quality concerns directly impact the cost structure through the provision for credit losses. This provision rose in Q3 2025 due to asset quality pressures. Specifically, the provision for credit losses was $3.0 million for the three months ended September 30, 2025. That figure represented a 100% increase from the $1.5 million recorded in Q2 2025. Net charge-offs for Q3 2025 totaled $1.8 million, which was more than the bank recorded in Q2 and Q1 of 2025 combined. Nonperforming assets to total assets increased to 0.45% at September 30, 2025, up from 0.33% at June 30, 2025.

Management indicates that operating costs are focused on technology investment and talent to enhance operating leverage moving forward. While specific dollar amounts for these investments in Q3 2025 weren't detailed in the same way as the provision, the strategic focus is clear. The company is looking to streamline processes to reduce overall noninterest expenses, though Q3 2025 saw a $1.6 million decrease in noninterest income due to reduced mortgage banking activity, which pressures the expense ratio.

Here are the key efficiency and credit quality metrics for the third quarter of 2025:

Metric	Q3 2025 Value	Comparison Point (Q2 2025)	Comparison Point (Q3 2024)
GAAP Efficiency Ratio	61.00%	60.83%	67.49%
Non-GAAP Efficiency Ratio	57.30%	56.73%	62.10%
Provision for Credit Losses (Quarterly)	$3.0 million	$1.5 million	$1.5 million
Net Charge-offs (Quarterly)	$1.8 million	Less than Q2 + Q1 combined	N/A
Net Operating Expense Ratio	1.76%	1.67%	1.84%

The cost of funding the loan portfolio is managed through the cost of funds, which was 2.09% in Q3 2025. You can see how the key ratios trended:

• Net Interest Margin (NIM) for Q3 2025: 3.42%.
• Average Interest-Earning Asset Yield for Q3 2025: 5.42%.
• Nonperforming assets to total assets at September 30, 2025: 0.45%.
• Allowance for Credit Losses (ACL) at September 30, 2025: $59.6 million.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Revenue Streams

You're looking at the core ways Shore Bancshares, Inc. brings in money as of late 2025. For a financial holding company like Shore Bancshares, the revenue engine is primarily interest-based, but noninterest sources are definitely in the mix.

The most concrete number we have for the third quarter of 2025 is the Net Interest Income (NII), which totaled \$48.7 million for the quarter ending September 30, 2025. That was an increase of \$1.4 million from the second quarter of 2025. This NII is the difference between the interest income earned on assets, like loans and securities, and the interest paid out on liabilities, like deposits. The Net Interest Margin (NIM) for Q3 2025 expanded to 3.42%.

The primary revenue driver is the Interest and fees on the loan portfolio. Shore Bancshares, through Shore United Bank, N.A., generates interest from its commercial, residential mortgage, and other loans. Fees on lending and other banking services also contribute to this stream. The overall increase in NII for the nine months ending September 30, 2025, compared to the prior year, was driven by loans repricing favorably coupled with a lower cost of deposits during the period.

Beyond the core lending income, Shore Bancshares pulls in revenue from noninterest sources, though this area saw some pressure in Q3 2025. Specifically, noninterest income saw a \$1.6 million decrease, largely due to reduced mortgage banking activity. Still, these other streams are important for diversification:

• Noninterest income from wealth management and trust fees, generated through its Wye Financial Partners division.
• Noninterest income from insurance commissions and service charges, as the company offers insurance services.
• Interest on deposits with other banks and investment securities, which is part of the gross interest income calculation before deducting the cost of deposits.

Here's a quick look at how the top-line performance stacked up for the nine months ending September 30, 2025, compared to the same period in 2024, showing the impact of that NII growth:

Revenue Component/Metric	Nine Months Ended Sept 30, 2025	Nine Months Ended Sept 30, 2024
Net Income	\$43.6 million	\$30.6 million
Net Interest Income (Q3 2025 vs Q2 2025)	\$48.7 million (Q3 2025)	\$47.3 million (Q2 2025)
Net Interest Margin (NIM)	3.42% (Q3 2025)	3.35% (Q2 2025)

To be fair, while NII is up, the pressure on noninterest income and a higher provision for loan losses meant that Q3 2025 net income of \$14.3 million was down from Q2 2025's \$15.5 million. The overall net income for the first nine months of 2025, however, was significantly higher at \$43.6 million compared to \$30.6 million in the first nine months of 2024. The company benefits from a high proportion of non-interest bearing deposits; for instance, 28.8% of its \$5.5 billion in deposits bore no interest as of September 30, 2025.

Finance: draft next quarter's NII forecast based on current loan pipeline by end of month.