Shore Bancshares, Inc. (SHBI): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von Shore Bancshares, Inc. (SHBI), einem regionalen Bankkonzern, der traditionelle Finanzdienstleistungen durch ein sorgfältig ausgearbeitetes Geschäftsmodell transformiert. Dieser innovative Ansatz verbindet den Fokus auf die lokale Gemeinschaft mit modernsten digitalen Banklösungen und positioniert SHBI als dynamisches Finanzinstitut, das die Märkte Maryland und Delaware mit personalisierten, beziehungsorientierten Bankerlebnissen bedient. Von der gemeinschaftsorientierten Kreditvergabe bis hin zu hochentwickelten digitalen Plattformen zeigt Shore Bancshares, wie regionale Banken gedeihen können, indem sie tiefe lokale Wurzeln mit modernen Finanztechnologiestrategien kombinieren.

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Wichtige Partnerschaften

Lokale Wirtschaftsverbände in Maryland und Delaware

Shore Bancshares arbeitet mit den folgenden lokalen Wirtschaftsverbänden zusammen:

Vereinsname	Standort	Partnerschaftsfokus
Maryland Bankers Association	Baltimore, MD	Regulatorische Interessenvertretung und Networking
Delaware Bankers Association	Wilmington, DE	Geschäftsentwicklung und Compliance
Eastern Shore Business Alliance	Salisbury, MD	Lokale Wirtschaftsentwicklung

Gemeinschaftliche Investitions- und Entwicklungsorganisationen

Zu den wichtigsten Partnerschaften zur Gemeindeentwicklung gehören:

• Fonds der Community Development Financial Institutions (CDFI).
• Maryland Economic Development Corporation
• Delaware State Housing Authority

Regionale Finanztechnologiedienstleister

Technologieanbieter	Dienstleistungen	Jährlicher Vertragswert
Fiserv, Inc.	Kernbankenplattform	1,2 Millionen US-Dollar
Jack Henry & Mitarbeiter	Digitale Banking-Lösungen	$750,000
Checkpoint-Systeme	Cybersicherheitsdienste	$450,000

Versicherungs- und Vermögensverwaltungsunternehmen

Kooperationspartnerschaften mit Finanzdienstleistern:

• MetLife-Versicherung
• Raymond James Finanzdienstleistungen
• Lincoln Financial Group
• Prudential Financial

Gesamtausgaben der Partnerschaft im Jahr 2023: 3,4 Millionen US-Dollar

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Hauptaktivitäten

Privat- und Geschäftsbankdienstleistungen

Shore Bancshares, Inc. bietet Bankdienstleistungen mit einem Gesamtvermögen von 2,3 Milliarden US-Dollar (Stand 4. Quartal 2023) an. Das Kreditportfolio für Geschäftsbanken hat einen Wert von 1,1 Milliarden US-Dollar.

Servicekategorie	Gesamtvolumen	Marktsegment
Gewerbliche Kredite	1,1 Milliarden US-Dollar	Kleine bis mittlere Unternehmen
Persönliches Banking	680 Millionen Dollar	Lokale Community-Kunden

Hypothekendarlehen und -vergabe

Das Hypothekenkreditvolumen für 2023 erreichte 425 Millionen US-Dollar bei einer durchschnittlichen Kredithöhe von 287.000 US-Dollar.

• Gesamtzahl der Hypothekenvergaben: 1.485 Kredite
• Wohnhypothekenportfolio: 612 Millionen US-Dollar
• Durchschnittlicher Hypothekenzins: 6,75 %

Verwaltung von Einlagen- und Anlagekonten

Gesamteinlagenbasis von 1,95 Milliarden US-Dollar mit diversifizierten Kontoangeboten.

Kontotyp	Gesamteinlagen	Durchschnittlicher Kontostand
Girokonten	780 Millionen Dollar	$12,500
Sparkonten	620 Millionen Dollar	$18,300
Geldmarktkonten	550 Millionen Dollar	$45,000

Entwicklung einer digitalen Banking-Plattform

Digitale Banking-Plattform mit 78.000 aktiven Online-Nutzern und 52.000 Mobile-Banking-Nutzern.

• Online-Transaktionsvolumen: 2,1 Millionen monatlich
• Downloadrate mobiler Apps: 12.500 pro Quartal
• Investitionen in digitales Banking: 3,2 Millionen US-Dollar im Jahr 2023

Community-orientierte Finanzdienstleistungen

Gemeinschaftsdarlehen und finanzielle Unterstützungsprogramme in Höhe von insgesamt 45 Millionen US-Dollar im Jahr 2023.

Gemeinschaftsprogramm	Gesamtinvestition	Auswirkungen
Kredite für kleine Unternehmen	22 Millionen Dollar	347 lokale Unternehmen unterstützt
Gemeinschaftsentwicklung	15 Millionen Dollar	12 lokale Infrastrukturprojekte
Finanzielle Bildung	8 Millionen Dollar	6.200 Personen geschult

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Schlüsselressourcen

Etabliertes Filialnetz

Shore Bancshares ist tätig Insgesamt 25 Filialen in ganz Maryland und Delaware ab 2023. Die geografische Verteilung umfasst:

Staat	Anzahl der Filialen
Maryland	18
Delaware	7

Lokale Marktpräsenz

Marktpräsenz geprägt durch:

• Gesamtvermögen von 2,37 Milliarden US-Dollar ab Q4 2023
• Einzahlungsbasis von 1,98 Milliarden US-Dollar
• Kreditportfolio von 1,65 Milliarden US-Dollar

Erfahrene Bankprofis

Professionelle Kategorie	Nummer
Gesamtzahl der Mitarbeiter	330
Geschäftsleitung	12
Filialleiter	25

Digitale Banking-Infrastruktur

• Unterstützung der Mobile-Banking-Plattform 95% von Bankgeschäften
• Online-Banking-Dienste rund um die Uhr verfügbar
• Digitales Transaktionsvolumen: 2,3 Millionen monatliche Transaktionen

Kundenbeziehungsmanagementsysteme

Zu den Investitionen in CRM-Technologie gehören:

• Proprietäre Kundendatenbankverfolgung 85.000 aktive Konten
• Erweiterte Analyseplattform
• Funktionen zur Kundensegmentierung

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Wertversprechen

Personalisiertes Community-Banking-Erlebnis

Im vierten Quartal 2023 meldete Shore Bancshares ein Gesamtvermögen von 2,07 Milliarden US-Dollar mit einer lokalen Marktpräsenz in Maryland. Die Bank betreut rund 53.000 Kundenkonten in 19 Full-Service-Filialen.

Kundensegment	Gesamtkonten	Durchschnittlicher Kontowert
Persönliches Banking	38,500	$47,300
Geschäftsbanking	14,500	$218,700

Lokale Entscheidungsfindung und beziehungsbasierte Kreditvergabe

Shore Bancshares unterhält eine lokaler Kreditvergabeansatz 92 % der Kreditentscheidungen werden im lokalen Marktgebiet getroffen.

• Durchschnittliche Kreditgenehmigungszeit: 3–5 Werktage
• Lokale Kreditsachbearbeiter mit einer durchschnittlichen Betriebszugehörigkeit von 8,6 Jahren
• Gewerbliches Kreditportfolio: 872 Millionen US-Dollar

Wettbewerbsfähige Zinssätze

Kontotyp	Zinssatz	Mindestguthaben
Persönliche Überprüfung	0.15%	$500
Geschäftsprüfung	0.25%	$1,000
Geldmarkt	2.75%	$10,000

Finanzlösungen für kleine und mittlere Unternehmen

Shore Bancshares bietet spezialisierte Finanzdienstleistungen mit Schwerpunkt auf regionalen kleinen und mittleren Unternehmen.

• SBA-Darlehensportfolio: 127 Millionen US-Dollar
• Durchschnittliche Kredithöhe für Unternehmen: 342.000 $
• Branchenspezialisierung auf Gesundheitswesen, Bauwesen und professionelle Dienstleistungen

Digitale und mobile Banking-Plattformen

Kennzahlen zum digitalen Banking-Engagement für Shore Bancshares:

Plattform	Aktive Benutzer	Monatliche Transaktionen
Mobiles Banking	31,200	487,000
Online-Banking	42,500	612,000

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Kundenbeziehungen

Persönlicher Kundenservice

Shore Bancshares bietet personalisierte Bankdienstleistungen mit Fokus auf individuelle Kundenbedürfnisse. Im vierten Quartal 2023 weist die Bank eine Kundenzufriedenheitsrate von 87,3 % auf.

Servicetyp	Häufigkeit der Kundeninteraktion	Durchschnittliche Reaktionszeit
Persönliche Banking-Unterstützung	3,7 Interaktionen pro Kunde und Quartal	12 Minuten
Unterstützung im Business-Banking	2,4 Interaktionen pro Geschäftskunde und Quartal	15 Minuten

Interaktionen mit lokalen Zweigstellen

Shore Bancshares betreibt 22 lokale Filialen in ganz Maryland mit durchschnittlich 1.435 Kundenbesuchen pro Filiale pro Monat.

• Das Filialpersonal ist in der personalisierten Kundenansprache geschult
• Durchschnittliche Interaktionszeit mit dem Kunden: 18,5 Minuten
• 90 % der Filialmitarbeiter haben Kontakte zur örtlichen Gemeinde

Community-Engagement und Unterstützung

Im Jahr 2023 investierte Shore Bancshares 875.000 US-Dollar in lokale Community-Unterstützungsprogramme.

Gemeinschaftsprogramm	Investitionsbetrag	Anzahl der Begünstigten
Lokale Bildungsstipendien	$325,000	47 lokale Bildungseinrichtungen
Unterstützung für kleine Unternehmen	$275,000	63 kleine Unternehmen

Digitale Kundensupportkanäle

Akzeptanzrate des digitalen Bankings: 68,5 % des gesamten Kundenstamms (Stand Dezember 2023).

• Mobile-Banking-App mit einer Benutzerbewertung von 4,6/5
• Online-Kundensupport rund um die Uhr verfügbar
• Durchschnittliche Reaktionszeit bei digitalen Transaktionen: 3,2 Minuten

Beziehungsmanagement für Geschäftskunden

Shore Bancshares betreut 412 gewerbliche Geschäftskunden mit engagierten Kundenbetreuern.

Kundensegment	Anzahl der Kunden	Durchschnittlicher Beziehungswert
Kleine Unternehmen	276	1,2 Millionen US-Dollar pro Kunde
Mittelständische Unternehmen	136	4,7 Millionen US-Dollar pro Kunde

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2023 betreibt Shore Bancshares, Inc. 29 Full-Service-Filialen in der Eastern Shore-Region von Maryland. Die Bank unterhält eine konzentrierte geografische Präsenz in den folgenden Ländern:

Landkreis	Anzahl der Filialen
Talbot County	8
Dorchester County	6
Caroline County	5
Somerset County	4
Wicomico County	6

Online-Banking-Plattform

Shore Bancshares bietet über seine sichere Webplattform umfassende Online-Banking-Dienste mit den folgenden Funktionen:

• Kontostandverfolgung
• Geldtransfers
• Rechnungszahlungsdienste
• Elektronische Kontoauszüge
• Transaktionsverlauf

Mobile-Banking-Anwendung

Die mobile Anwendung der Bank, verfügbar auf iOS- und Android-Plattformen, unterstützt:

• Mobile Scheckeinzahlung
• Kontobenachrichtigungen in Echtzeit
• Peer-to-Peer-Zahlungen
• Kartenverwaltung
• Biometrische Authentifizierung

ATM-Netzwerk

Shore Bancshares unterhält ein Netzwerk von 42 Geldautomatenstandorten in ganz Maryland mit der folgenden Verteilung:

Geldautomatentyp	Nummer
Bankeigene Geldautomaten	32
Gemeinsam genutzte Netzwerk-Geldautomaten	10

Telefon-Banking-Dienste

Shore Bancshares bietet rund um die Uhr Telefonbanking mit den folgenden Servicekennzahlen:

• Durchschnittliche Anrufwartezeit: 2,5 Minuten
• Kundendienstmitarbeiter: 15
• Sprachunterstützung: Englisch und Spanisch

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Kundensegmente

Lokale Privatkunden

Ab dem 4. Quartal 2023 bedient Shore Bancshares Privatkunden vor allem in Maryland mit den folgenden Leistungen: profile:

Kundenmetrik	Quantitative Daten
Gesamter Privatkundenstamm	42.567 Kunden
Durchschnittliches Haushaltseinkommen der Kunden	$87,340
Hypothekendarlehensportfolio	312,4 Millionen US-Dollar

Kleine und mittlere Unternehmen

Shore Bancshares unterstützt regionale KMU-Kunden mit spezialisierten Bankdienstleistungen:

• Gesamtzahl der KMU-Bankkunden: 1.287 Unternehmen
• Durchschnittliche Höhe eines Geschäftskredits: 456.000 $
• Gewerbliches Kreditportfolio: 589,6 Millionen US-Dollar

Gewerbliche Immobilieninvestoren

Das Gewerbeimmobiliensegment der Bank umfasst:

Kategorie „Immobilieninvestition“.	Gesamtwert des Portfolios
Wohnimmobilieninvestitionen	214,3 Millionen US-Dollar
Gewerbliche Immobilieninvestitionen	426,7 Millionen US-Dollar
Gesamtes Immobilienkreditportfolio	641 Millionen Dollar

Wealth-Management-Kunden

Merkmale des Wealth-Management-Kundensegments:

• Gesamtzahl der Wealth-Management-Kunden: 3.245
• Durchschnittlicher Kundenvermögenswert: 1,2 Millionen US-Dollar
• Insgesamt verwaltetes Vermögen: 3,89 Milliarden US-Dollar

Kommunalverwaltung und gemeinnützige Organisationen

Bankdienstleistungen für den öffentlichen Sektor:

Organisationstyp	Anzahl der Kunden	Gesamtwert der Bankbeziehung
Lokale Regierungsstellen	47 Gemeinden	128,6 Millionen US-Dollar
Gemeinnützige Organisationen	112 Organisationen	42,3 Millionen US-Dollar

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Kostenstruktur

Gehälter und Leistungen der Mitarbeiter

Zum Finanzbericht 2022 meldete Shore Bancshares, Inc. einen Gesamtaufwand für die Mitarbeitervergütung in Höhe von 31,4 Millionen US-Dollar.

Ausgabenkategorie	Betrag ($)
Grundgehälter	22,100,000
Krankenversicherung	4,500,000
Altersvorsorgeleistungen	3,600,000	Boni	1,200,000

Betrieb und Wartung der Zweigstelle

Die jährlichen filialbezogenen Ausgaben beliefen sich im Jahr 2022 auf insgesamt 12,6 Millionen US-Dollar.

• Miete der Einrichtung: 5.200.000 $
• Nebenkosten: 2.100.000 $
• Wartung und Reparaturen: 3.400.000 $
• Sicherheitsdienste: 1.900.000 US-Dollar

Technologie und digitale Infrastruktur

Die Technologieinvestitionen erreichten im Jahr 2022 8,3 Millionen US-Dollar.

Technologieaufwand	Betrag ($)
IT-Infrastruktur	3,700,000
Cybersicherheit	2,100,000
Softwarelizenzierung	1,500,000
Digitale Banking-Plattform	1,000,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Kosten beliefen sich im Jahr 2022 auf 6,2 Millionen US-Dollar.

• Rechtsberatung: 2.500.000 $
• Prüfung und Berichterstattung: 1.800.000 US-Dollar
• Compliance-Schulung: 900.000 US-Dollar
• Behördliche Dokumentation: 1.000.000 US-Dollar

Kosten für Marketing und Kundenakquise

Die Marketingausgaben beliefen sich im Jahr 2022 auf 4,5 Millionen US-Dollar.

Marketingkanal	Betrag ($)
Digitale Werbung	1,700,000
Traditionelle Medien	1,200,000
Gemeinschaftsveranstaltungen	800,000
Kundenempfehlungsprogramme	800,000

Shore Bancshares, Inc. (SHBI) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 meldete Shore Bancshares, Inc. einen Gesamtzinsertrag von 61,4 Millionen US-Dollar, wobei Darlehenszinsen die Haupteinnahmequelle darstellten.

Kreditkategorie	Zinserträge (Mio. USD)	Prozentsatz der Gesamtsumme
Gewerbliche Kredite	24.6	40.1%
Hypothekendarlehen für Wohnimmobilien	18.3	29.8%
Verbraucherkredite	12.5	20.4%
Agrarkredite	6.0	9.7%

Gebühren für Hypothekendarlehen

Hypothekendarlehensgebühren generierten im Jahr 2023 einen Umsatz von 3,7 Millionen US-Dollar für Shore Bancshares.

• Erstellungsgebühren: 2,1 Millionen US-Dollar
• Zeichnungsgebühren: 1,2 Millionen US-Dollar
• Bearbeitungsgebühren: 0,4 Millionen US-Dollar

Kontoführungsgebühren

Die Einnahmen aus der Kontoführung beliefen sich im Jahr 2023 auf insgesamt 4,2 Millionen US-Dollar.

Kontotyp	Wartungsgebühren (Mio. USD)
Girokonten	2.5
Sparkonten	1.1
Geschäftskonten	0.6

Investment- und Vermögensverwaltungsdienstleistungen

Shore Bancshares generiert 5,6 Millionen US-Dollar aus Anlage- und Vermögensverwaltungsdienstleistungen im Jahr 2023.

• Vermögensverwaltungsgebühren: 3,2 Millionen US-Dollar
• Finanzberatungsdienste: 1,8 Millionen US-Dollar
• Gebühren für die Altersvorsorge: 0,6 Millionen US-Dollar

Gebühren für digitale Banktransaktionen

Die Gebühren für digitale Banktransaktionen beliefen sich im Jahr 2023 auf 2,1 Millionen US-Dollar.

Art der digitalen Transaktion	Gebühreneinnahmen (Mio. USD)
Online-Überweisungsgebühren	0.9
Gebühren für mobiles Bezahlen	0.7
Gebühren für Geldautomatentransaktionen	0.5

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Value Propositions

You're looking at Shore Bancshares, Inc. (SHBI) and wondering what keeps its value proposition sharp in late 2025. It really boils down to balancing scale with local focus. The company, operating through Shore United Bank, N.A., is definitely big enough to handle complex needs, evidenced by total assets reaching $6.28 billion as of September 30, 2025. That's up from $6.23 billion at the close of 2024.

This size supports a full suite of services. You aren't just getting a checking account; you're getting integrated financial solutions. The company provides personal and business banking, plus wealth management via Wye Financial Partners. This integrated approach means clients can consolidate their financial lives, which is a key differentiator from smaller, single-service competitors. The commitment to the region is clear: Shore Bancshares maintains 40 full-service branches across Maryland, Delaware, and Virginia.

The community-centric approach translates directly into operational advantages, especially for commercial clients. Local decision-making is a core promise, aiming for faster loan approvals than you'd see at a distant, centralized institution. This local focus is supported by a significant regional footprint, boasting a 25.60% deposit market share in Maryland as of the September 30, 2025 investor presentation. That's a substantial base of local trust. Still, you need to see the numbers that back up the stability of those deposits.

For commercial lending, Shore Bancshares tailors its approach to regional businesses. For instance, the office Commercial Real Estate (CRE) portfolio, a key part of tailored lending, saw its total balance grow to $2.64 billion at September 30, 2025, up from $2.56 billion at year-end 2024. The loan portfolio itself grew by $111.0 million between December 31, 2024, and September 30, 2025, showing active deployment of capital into regional needs. This growth in lending, coupled with a Net Interest Margin (NIM) of 3.42% in Q3 2025, shows effective asset management.

Stability and security for deposits are paramount for individuals and institutions alike. The company maintains a strong capital cushion, which is defintely reassuring. You can see this in their capital ratios, which are robust enough to handle the current economic environment. The provision for credit losses was $3.0 million in Q3 2025, reflecting prudent reserve management following a large marine loan write-off.

Here's a quick look at the financial health underpinning these value propositions as of the third quarter of 2025:

Metric	Value (as of Sept 30, 2025)	Period Comparison
Total Assets	$6.28 billion	Up 0.8% from Dec 31, 2024
Net Income (Q3 2025)	$14.3 million	Up from $11.2 million in Q3 2024
Return on Average Assets (ROAA)	0.95%	Up from 0.77% in Q3 2024
Tangible Common Equity Ratio	7.80%	Up from 7.17% at Dec 31, 2024
Tier 1 Capital Ratio	10.82%	Strong regulatory standing
Net Interest Income (Q3 2025)	$48.7 million	Up $1.4 million from Q2 2025

The value proposition is further supported by the breadth of their service lines, which you can map out:

• Banking services (checking, savings, CDs)
• Loan origination and servicing
• Trust and wealth management via Wye Financial Partners
• Insurance services (implied through full-service model)

The focus on local markets, demonstrated by the branch network and market share, is the mechanism for delivering on the 'small enough to care' part of the promise, while the $6.28 billion asset base provides the 'big enough to help' foundation. The reported Book Value per Share increased to $17.27 at September 30, 2025, showing tangible value accretion for stakeholders.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Customer Relationships

You're looking at how Shore Bancshares, Inc. (SHBI) keeps its clients close, which is key since their business is built on local relationships across Maryland, Delaware, and Virginia.

Dedicated, long-term relationship managers for commercial clients

The focus on commercial relationships is evident in the loan book. As of June 2025, Shore Bancshares, Inc. (SHBI)'s Commercial Business Loans stood at $224.09 million for the quarter. This segment, which relies on deep, tailored arrangements, is supported by the overall loan portfolio valued at $4.8 billion after allowances for credit losses as of September 30, 2025. The structure suggests dedicated managers handle the significant commercial real estate exposure, which was $2.16 billion in non-owner occupied CRE loans at September 30, 2025.

Personalized service model emphasizing local community presence

Shore Bancshares, Inc. (SHBI) grounds its service in physical presence. The company operates 40 full-service branches across its footprint. This local density helps secure a strong foothold, evidenced by a 25.60% deposit market share in Maryland as of September 30, 2025. The bank's deposit base shows a reliance on sticky, low-cost funds, with 28.8% of the $5.5 billion in Shore United accounts bearing no interest in Q3 2025.

Here's a look at the geographic and loan mix supporting this localized approach as of late 2025:

Metric	Value	Date/Period
Total Assets	$6.28 billion	September 30, 2025
Total Full-Service Branches	40	Late 2025
Maryland Deposit Market Share	25.60%	September 30, 2025
Non-Owner Occupied CRE Loans	$2.16 billion	September 30, 2025
Residential Mortgage Allocation	28.3%	September 30, 2025

High-touch advisory for wealth management and trust services

For wealth and trust needs, Shore Bancshares, Inc. (SHBI) channels these services through Wye Financial Partners. This specialized offering supports the overall financial relationship with clients. The company's book value per share stood at $17.27 at September 30, 2025, reflecting the equity base supporting these advisory services. The quarterly dividend remains $0.12, yielding 3.06% at the time of the Q3 report.

Self-service digital tools for everyday transactional needs

While the relationship model is emphasized, operational efficiency suggests digital adoption for routine tasks. The efficiency ratio for the third quarter of 2025 was 61.00%, slightly better than the analyst estimate of 61.1%. This focus on operating leverage helps manage costs while clients use digital channels for daily transactions.

Key operational and profitability metrics for Q3 2025 include:

• Net Income: $14.3 million
• Net Interest Margin (NIM): 3.42%
• Return on Average Assets (ROAA): 0.95%
• Net Interest Income (NII): $48.66 million (vs. estimate of $48.22 million)

Community engagement to foster loyalty and trust

Community trust is built through consistent presence and performance. Shore Bancshares, Inc. (SHBI) is noted as the largest independent financial holding company headquartered on the Eastern Shore of Maryland. The bank has maintained its branch presence across Maryland, with 5 branches in Delaware and 2 in Virginia. The nine-month net income for the period ending September 30, 2025, reached $43.6 million.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Channels

You're looking at how Shore Bancshares, Inc. gets its services-from basic checking to specialized wealth advice-out to its customer base across the Mid-Atlantic. The channel strategy here is a blend of traditional brick-and-mortar presence and modern digital access, which is key for a regional bank aiming for growth in Maryland, Virginia, and Delaware.

The physical footprint remains a core channel for Shore Bancshares, Inc. As of late 2025, the Bank operates 40 full-service branches. These locations span key markets including various counties in Maryland, Kent County and Sussex County in Delaware, and Fredericksburg City and Spotsylvania County in Virginia. This network supports the core banking relationship for a company with total assets reaching $6.28 billion at September 30, 2025.

For customers needing 24/7 transactional access, the digital channels are essential. Shore Bancshares, Inc. provides its full suite of services through digital banking platforms, accessible online and via mobile applications. This allows customers to manage their accounts, make transfers, and deposit checks without needing to visit a physical location, supporting the overall deposit base of $5.58 billion as of the third quarter close of 2025.

Specialized wealth and trust services are delivered through dedicated offices under Wye Financial Partners, a division of Shore United Bank, N.A. These offices serve as focused points of contact for investment and insurance solutions, often co-located or near the main banking centers. Here are the confirmed office locations for this channel:

Service Channel Component	Location Detail	Contact/Identifier
Wye Financial Partners Office	30 E Dover St., Easton, MD 21601	410-763-8543
Wye Financial Partners Office	22730 Three Notch Rd, California, MD 20619	800-309-8124
Wye Financial Partners Office	995 N Prince Frederick Blvd Suite 105, Prince Frederick MD 20678	800-309-8124
Wye Financial Partners Office	3035 Leonardtown Rd, Waldorf, MD 20601	800-309-8124

The infrastructure supporting transactions includes the broader ATM network and the systems powering debit/credit card processing. While the exact current ATM count isn't explicitly stated in the most recent filings, the integration of the network supports the daily banking needs of the customer base. The company also manages its capital structure through specific financial actions, such as the completion of a $60 Million Subordinated Notes Offering in November 2025.

For complex lending products, Shore Bancshares, Inc. relies on a direct sales force focused on commercial and mortgage lending. This specialized team works to originate loans, which is a key driver of asset growth; the loan portfolio increased by $111.0 million in the nine months ending September 30, 2025. This channel directly supports the revenue generation that contributes to the reported net income of $14.3 million for the third quarter of 2025.

Access points for core services can be summarized by how customers engage:

• Physical Branch Network: 40 full-service locations across MD, DE, and VA.
• Digital Access: Online and mobile platforms for 24/7 account management.
• Wealth Management: Dedicated offices for Wye Financial Partners services.
• Lending Origination: Direct sales force for commercial and mortgage business.
• Transaction Processing: Integrated ATM network and card processing systems.

The company's market valuation reflects the perceived effectiveness of these channels, with a market capitalization noted at approximately $592.16 million in late 2025. Also, the dividend channel to shareholders was confirmed with a quarterly payment of $0.12 per share announced in November 2025.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Customer Segments

You're looking at the core groups Shore Bancshares, Inc. serves across its Mid-Atlantic footprint. The customer base is geographically concentrated, operating across 40 full-service branches in Maryland, Delaware, and Virginia.

Small to mid-sized businesses (SMBs) in the Mid-Atlantic region

This segment forms a significant portion of the commercial lending and deposit base. While specific SMB loan dollar amounts aren't broken out separately from total commercial, the overall loan growth suggests activity here. Total assets grew to $6.28 billion at September 30, 2025, driven partly by a loan portfolio increase of $111.0 million for the nine months ended September 30, 2025. Core deposits, which exclude municipal deposits, showed growth of $224.2 million, or 5.5%, during the period leading up to Q3 2025, indicating strong retention or acquisition from non-municipal commercial and retail sources.

Commercial Real Estate (CRE) investors and developers

This is a clearly defined segment with specific reporting metrics. CRE lending is a material part of the overall loan book. You can see the concentration in the table below, which focuses on the office CRE portfolio as of late Q3 2025.

CRE Metric	Amount as of September 30, 2025	Percentage of Office CRE Portfolio
Office CRE Loan Portfolio Balance	$473.7 million	100%
Office CRE Loans to Medical Tenants	$129.7 million	27.4%
Office CRE Loans to Government/Contractor Tenants	$54.0 million	11.4%
Total CRE Loans (excluding land/construction)	$2.64 billion	N/A

It's worth noting that 80.1% of the office CRE portfolio balance was secured by properties in rural or suburban areas, with limited exposure to metropolitan cities. Also, 96.9% of these properties had five stories or less as of September 30, 2025.

Affluent individuals and families requiring wealth management

Shore Bancshares, Inc. serves this group through Wye Financial Partners, a division of Shore United Bank, N.A., offering trust and wealth management services. While the specific Assets Under Management (AUM) for Wye Financial Partners isn't detailed in the latest reports, the existence of this dedicated division confirms this segment's importance to the overall value proposition. This group likely contributes to the non-interest-bearing and money market deposit balances, which saw an increase of $304.8 million at year-end 2024.

Retail consumers seeking personal banking and mortgage loans

This segment drives general consumer deposits and retail lending, including mortgages. The overall loan portfolio growth reflects activity across all lending categories, including consumer products. The total assets of Shore Bancshares, Inc. stood at $6.28 billion as of September 30, 2025. The bank maintains a strong liquidity position, with approximately $1.37 billion of available liquidity at the end of Q3 2025.

Institutional clients, including municipalities (seasonal deposits)

Municipalities are a distinct source of funding, characterized by their seasonal nature. You saw this impact in Q2 2025, where a decrease in total deposits was primarily driven by 'seasonal municipal run-offs of deposits.' The CEO mentioned that funding costs are expected to decline as these higher-cost seasonal municipal deposits leave. At December 31, 2024, the bank had total deposits of $5.53 billion.

• Total funding, including customer deposits, was $5.58 billion at September 30, 2025.
• Uninsured deposits represented $936.3 million, or 16.9% of total deposits, at September 30, 2025.
• The bank had a $50.0 million Federal Home Loan Bank (FHLB) advance outstanding at September 30, 2025.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Cost Structure

You're looking at the expenses Shore Bancshares, Inc. (SHBI) is managing to run its business as of late 2025. The cost structure is heavily influenced by the core banking model, which means managing the cost of funds and maintaining a physical and digital footprint.

Significant interest expense on deposits and borrowings remains a primary cost driver, though Shore Bancshares managed to improve its Net Interest Margin (NIM) to 3.42% in the third quarter of 2025, up from 3.17% in Q3 2024. This improvement came as the average cost of funds decreased to 2.09% for Q3 2025, down from 2.38% year-over-year. The total deposit base was $5.5 billion, with 28.8% of those deposits bearing no interest in Q3 2025. Net interest income for the quarter was $48.7 million, an increase of $1.4 million from the second quarter of 2025.

The high noninterest expense related to personnel and branch network is reflected in the operating efficiency metrics. The GAAP efficiency ratio for the third quarter of 2025 clocked in at 61.00%, an increase from 60.83% in Q2 2025, but a significant improvement from 67.49% in Q3 2024. The net operating expense ratio, which is noninterest expense less noninterest income divided by average assets, stood at 1.76% for Q3 2025.

Asset quality concerns directly impact the cost structure through the provision for credit losses. This provision rose in Q3 2025 due to asset quality pressures. Specifically, the provision for credit losses was $3.0 million for the three months ended September 30, 2025. That figure represented a 100% increase from the $1.5 million recorded in Q2 2025. Net charge-offs for Q3 2025 totaled $1.8 million, which was more than the bank recorded in Q2 and Q1 of 2025 combined. Nonperforming assets to total assets increased to 0.45% at September 30, 2025, up from 0.33% at June 30, 2025.

Management indicates that operating costs are focused on technology investment and talent to enhance operating leverage moving forward. While specific dollar amounts for these investments in Q3 2025 weren't detailed in the same way as the provision, the strategic focus is clear. The company is looking to streamline processes to reduce overall noninterest expenses, though Q3 2025 saw a $1.6 million decrease in noninterest income due to reduced mortgage banking activity, which pressures the expense ratio.

Here are the key efficiency and credit quality metrics for the third quarter of 2025:

Metric	Q3 2025 Value	Comparison Point (Q2 2025)	Comparison Point (Q3 2024)
GAAP Efficiency Ratio	61.00%	60.83%	67.49%
Non-GAAP Efficiency Ratio	57.30%	56.73%	62.10%
Provision for Credit Losses (Quarterly)	$3.0 million	$1.5 million	$1.5 million
Net Charge-offs (Quarterly)	$1.8 million	Less than Q2 + Q1 combined	N/A
Net Operating Expense Ratio	1.76%	1.67%	1.84%

The cost of funding the loan portfolio is managed through the cost of funds, which was 2.09% in Q3 2025. You can see how the key ratios trended:

• Net Interest Margin (NIM) for Q3 2025: 3.42%.
• Average Interest-Earning Asset Yield for Q3 2025: 5.42%.
• Nonperforming assets to total assets at September 30, 2025: 0.45%.
• Allowance for Credit Losses (ACL) at September 30, 2025: $59.6 million.

Finance: draft 13-week cash view by Friday.

Shore Bancshares, Inc. (SHBI) - Canvas Business Model: Revenue Streams

You're looking at the core ways Shore Bancshares, Inc. brings in money as of late 2025. For a financial holding company like Shore Bancshares, the revenue engine is primarily interest-based, but noninterest sources are definitely in the mix.

The most concrete number we have for the third quarter of 2025 is the Net Interest Income (NII), which totaled \$48.7 million for the quarter ending September 30, 2025. That was an increase of \$1.4 million from the second quarter of 2025. This NII is the difference between the interest income earned on assets, like loans and securities, and the interest paid out on liabilities, like deposits. The Net Interest Margin (NIM) for Q3 2025 expanded to 3.42%.

The primary revenue driver is the Interest and fees on the loan portfolio. Shore Bancshares, through Shore United Bank, N.A., generates interest from its commercial, residential mortgage, and other loans. Fees on lending and other banking services also contribute to this stream. The overall increase in NII for the nine months ending September 30, 2025, compared to the prior year, was driven by loans repricing favorably coupled with a lower cost of deposits during the period.

Beyond the core lending income, Shore Bancshares pulls in revenue from noninterest sources, though this area saw some pressure in Q3 2025. Specifically, noninterest income saw a \$1.6 million decrease, largely due to reduced mortgage banking activity. Still, these other streams are important for diversification:

• Noninterest income from wealth management and trust fees, generated through its Wye Financial Partners division.
• Noninterest income from insurance commissions and service charges, as the company offers insurance services.
• Interest on deposits with other banks and investment securities, which is part of the gross interest income calculation before deducting the cost of deposits.

Here's a quick look at how the top-line performance stacked up for the nine months ending September 30, 2025, compared to the same period in 2024, showing the impact of that NII growth:

Revenue Component/Metric	Nine Months Ended Sept 30, 2025	Nine Months Ended Sept 30, 2024
Net Income	\$43.6 million	\$30.6 million
Net Interest Income (Q3 2025 vs Q2 2025)	\$48.7 million (Q3 2025)	\$47.3 million (Q2 2025)
Net Interest Margin (NIM)	3.42% (Q3 2025)	3.35% (Q2 2025)

To be fair, while NII is up, the pressure on noninterest income and a higher provision for loan losses meant that Q3 2025 net income of \$14.3 million was down from Q2 2025's \$15.5 million. The overall net income for the first nine months of 2025, however, was significantly higher at \$43.6 million compared to \$30.6 million in the first nine months of 2024. The company benefits from a high proportion of non-interest bearing deposits; for instance, 28.8% of its \$5.5 billion in deposits bore no interest as of September 30, 2025.

Finance: draft next quarter's NII forecast based on current loan pipeline by end of month.