UGI Corporation (UGI): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No mundo dinâmico da distribuição de energia, a UGI Corporation é uma potência multifacetada, navegando estrategicamente no cenário complexo de serviços de serviços públicos e soluções de energia renovável. Ao alavancar um modelo de negócios inovador que abrange vários segmentos de clientes e mercados geográficos, a UGI se posicionou como um provedor de energia versátil capaz de fornecer opções de energia confiáveis, sustentáveis ​​e flexíveis. De consumidores residenciais a gigantes industriais, a abordagem abrangente da empresa para o gerenciamento de energia representa um plano atraente para empresas de serviços públicos modernos, misturando a infraestrutura tradicional com tecnologias renováveis ​​de ponta.

UGI Corporation (UGI) - Modelo de Negócios: Parcerias -chave

Empresas de serviços públicos e distribuidores de energia

A UGI colabora com empresas de serviços públicos na Pensilvânia, Maryland, Virgínia e outros estados do nordeste. A partir de 2022, a UGI atende a aproximadamente 500.000 clientes de gás natural e 265.000 clientes de eletricidade.

Estado	Clientes de gás	Tipo de serviço
Pensilvânia	376,000	Distribuição de gás natural
Maryland	62,000	Distribuição de gás natural
Virgínia	42,000	Distribuição de gás natural

Infraestrutura de gás natural e operadores de pipeline

A UGI faz parceria com os principais operadores de pipeline para garantir uma transmissão confiável de gás.

• Transco Pipeline (Williams Companies)
• Transmissão de gás Columbia
• Pipeline de gás do Tennessee

Provedores de tecnologia de energia renovável

A UGI investiu US $ 78,4 milhões em infraestrutura de energia renovável em 2022, colaborando com fornecedores de tecnologia.

Parceiro de tecnologia	Foco de investimento	Valor do investimento
Energia de flores	Células de combustível de óxido sólido	US $ 22,6 milhões
Primeiro solar	Tecnologia fotovoltaica	US $ 35,2 milhões
Vestas Wind Systems	Tecnologia da turbina eólica	US $ 20,6 milhões

Consumidores de gás agrícola e industrial

A UGI fornece gás a vários setores industriais e agrícolas.

• Empresas de processamento de alimentos
• Operações agrícolas de estufa
• Instalações de fabricação

Órgãos regulatórios de energia do governo local e estadual

A UGI mantém a conformidade com os requisitos regulatórios em várias jurisdições.

Agência regulatória	Jurisdição	Foco de conformidade
Comissão de Utilidade Pública da Pensilvânia	Pensilvânia	Regulação da taxa
Comissão de Serviço Público de Maryland	Maryland	Padrões de serviço
Comissão da Corporação Estadual de Virginia	Virgínia	Desenvolvimento de infraestrutura

UGI Corporation (UGI) - Modelo de Negócios: Atividades -chave

Serviços de distribuição de gás natural e varejo

A UGI opera redes de distribuição de gás natural em vários estados, atendendo a aproximadamente 717.000 clientes na Pensilvânia a partir de 2023. A receita anual de distribuição de gás natural atingiu US $ 1,28 bilhão no ano fiscal de 2023.

Área de serviço	Clientes atendidos	Receita anual
Pensilvânia	717,000	US $ 1,28 bilhão

Marketing e distribuição de propano

O segmento de propano da UGI atende mais de 1,2 milhão de clientes em 18 estados através da Amerigas, o maior distribuidor de propano dos Estados Unidos.

• Volume total de propano: 525 milhões de galões anualmente
• Clientes de propano residencial: 900.000
• Clientes comerciais de propano: 300.000

Geração de eletricidade e desenvolvimento de energia renovável

A UGI investe em projetos de energia renovável com capacidade de energia renovável atual de 48 megawatts.

Tipo de energia renovável	Capacidade	Investimento
Solar	32 MW	US $ 62 milhões
Vento	16 MW	US $ 38 milhões

Gerenciamento de infraestrutura de energia

A UGI mantém mais de 12.500 milhas de oleodutos e infraestrutura de distribuição de gás natural, avaliados em aproximadamente US $ 3,6 bilhões.

Manutenção e expansão do serviço de utilidade

Despesas de capital anuais para manutenção e expansão da infraestrutura: US $ 450 milhões no ano fiscal de 2023.

• Projetos de substituição de oleodutos: 120 milhas anualmente
• Investimento de modernização de infraestrutura: US $ 180 milhões
• Novas instalações de conexão de serviço: 15.000 por ano

UGI Corporation (UGI) - Modelo de negócios: Recursos -chave

Extensa rede de distribuição de gás natural

O UGI opera uma rede de distribuição de gás natural que abrange vários estados, com detalhes específicos da infraestrutura:

Métrica de rede	Dados quantitativos
Miles total de distribuição de gás natural	14.200 milhas
Territórios de serviço	Pensilvânia, Maryland, Virgínia
Clientes conectados	Mais de 730.000 clientes residenciais e comerciais

Instalações de armazenamento e transporte de propano

A infraestrutura de propano da UGI inclui:

• Capacidade total de armazenamento de propano: 82 milhões de galões
• Número de terminais de distribuição: 42
• Veículos de frota para transporte de propano: 650 caminhões especializados

Infraestrutura de energia e ativos de pipeline

Categoria de infraestrutura	Medição quantitativa
Ativos de pipeline	Aproximadamente 7.300 milhas de oleodutos de transmissão e coleta
Estações de compressão	16 estações de compressão operacional
Instalações de armazenamento	3 instalações subterrâneas de armazenamento de gás natural

Força de trabalho técnica e operacional qualificada

Composição da força de trabalho da UGI:

• Total de funcionários: 13.400
• Porcentagem de pessoal técnico: 62%
• Anos médios de experiência no setor: 14,5 anos

Fortes capital financeiro e capacidades de investimento

Métrica financeira	2023 dados
Total de ativos	US $ 12,4 bilhões
Gastos anuais de capital	US $ 1,2 bilhão
Equidade do acionista	US $ 4,6 bilhões
Classificação de crédito	BBB+ (padrão & Poor's)

UGI Corporation (UGI) - Modelo de Negócios: Proposições de Valor

Soluções de energia confiáveis ​​e acessíveis

A UGI Corporation fornece soluções de energia com as seguintes métricas financeiras:

Métrica	2023 valor
Receita total	US $ 8,14 bilhões
Volume de entrega de energia	232,1 bilhões de pés cúbicos
Taxa média de cliente residencial	US $ 0,12 por quilowatt-hora

Portfólio de energia diversificada

Composição do portfólio de energia da UGI:

• Gás natural: 65%
• Propano: 22%
• Energia renovável: 13%

Serviços de utilidade abrangentes

Segmento de clientes	Número de clientes
Clientes residenciais	1,2 milhão
Clientes comerciais	87,000
Clientes industriais	5,400

Entrega de energia sustentável

Métricas de sustentabilidade:

• Redução de emissão de carbono: 22% desde 2010
• Investimento de energia renovável: US $ 340 milhões
• Projetos de energia verde: 7 iniciativas ativas

Opções de energia flexível

Mercado geográfico	Cobertura de serviço
Pensilvânia	Cobertura de 85%
Maryland	Cobertura de 42%
Outros estados	23 estados adicionais

UGI Corporation (UGI) - Modelo de Negócios: Relacionamentos do Cliente

Contratos de serviço de longo prazo com clientes industriais

A UGI Corporation mantém aproximadamente 35.000 contratos de clientes industriais e comerciais em seus territórios de serviço. A duração média do contrato é de 7,2 anos, com o valor total do contrato estimado em US $ 425 milhões anualmente.

Tipo de contrato	Número de clientes	Valor médio do contrato
Contratos de energia industrial	12,500	US $ 185 por mwh
Contratos de energia comercial	22,500	US $ 95 por mwh

Plataformas de suporte ao cliente e gerenciamento de energia

A UGI opera uma plataforma de suporte ao cliente digital com disponibilidade 24/7, lidando com aproximadamente 215.000 interações com o cliente mensalmente.

• Suporte telefônico: 85.000 interações
• Chat online: 65.000 interações
• Suporte por e -mail: 45.000 interações
• Suporte ao aplicativo móvel: 20.000 interações

Serviços personalizados de consulta energética

A UGI fornece serviços personalizados de consulta energética a 45.000 clientes residenciais e comerciais anualmente, com um custo médio de consulta de US $ 125 por sessão.

Segmento de clientes	Consultas fornecidas	Custo médio de consulta
Clientes residenciais	32,000	$95
Clientes comerciais	13,000	$185

Ferramentas de cobrança digital e envolvimento do cliente

A plataforma digital da UGI atende 680.000 clientes com recursos de cobrança e engajamento on -line. A taxa de adoção digital é de 72% nos territórios de serviço.

• Pagamento da conta on -line: taxa de uso de 92%
• Downloads de aplicativos móveis: 215.000 usuários ativos
• Cobrança por email: 465.000 clientes

Programas de energia focada na comunidade

A UGI investe US $ 3,2 milhões anualmente em programas comunitários de eficiência energética e sustentabilidade, atendendo a aproximadamente 55.000 participantes.

Tipo de programa	Participantes	Investimento anual
Descontos de eficiência energética	35,000	US $ 1,8 milhão
Programas de energia renovável	20,000	US $ 1,4 milhão

UGI Corporation (UGI) - Modelo de Negócios: Canais

Equipes de vendas diretas

A UGI opera uma equipe abrangente de vendas diretas em vários segmentos de negócios:

Canal de vendas	Número de representantes de vendas	Área de cobertura
Serviços de utilitário	387	Pensilvânia, Maryland, Virgínia
Distribuição de propano	612	13 estados nos Estados Unidos
Propano internacional	156	França, Bélgica, Luxemburgo

Portais de atendimento ao cliente online

O UGI mantém plataformas digitais para interações com clientes:

• Portal de clientes myugi.com
• Site responsivo para dispositivos móveis
• Sistema de pagamento de conta on -line
• Rastreamento de uso de energia digital

Métricas de plataforma digital	2023 dados
Visitantes mensais do site	742,000
Usuários de pagamento on -line da conta on -line	386,000
Downloads de aplicativos móveis	214,000

Aplicativos móveis

O UGI fornece serviços de aplicativos móveis:

• Aplicativo móvel ugi utilitários
• Aplicativo móvel AMERIGAS
• Gerenciamento de conta do cliente
• Solicitação de solicitação de serviço

Escritórios de serviços públicos locais

O UGI mantém os locais de atendimento ao cliente físico:

Região	Número de escritórios	Horário de atendimento ao cliente
Pensilvânia	27	8:00 - 17:00
Maryland	12	8:00 - 17:00
Virgínia	8	8:00 - 17:00

Corretores e distribuidores de energia de terceiros

O UGI colabora com parceiros de distribuição externa:

Tipo de parceiro	Número de parceiros	Volume anual de distribuição
Corretores de energia	126	1,2 milhão de MMBTU
Distribuidores por atacado	84	2,4 milhões de MMBTU

UGI Corporation (UGI) - Modelo de negócios: segmentos de clientes

Consumidores de energia residencial

A UGI atende a aproximadamente 547.000 clientes de gás natural em toda a Pensilvânia, Maryland e Virgínia a partir de 2023. O segmento residencial representa 71% de seu volume de distribuição de gás natural.

Característica do segmento	Dados estatísticos
Total de clientes residenciais	547,000
Volume de distribuição de gás residencial	71%
Gastes de energia residencial média anual	$1,247

Empresas comerciais e industriais

A UGI fornece serviços de energia para 63.400 clientes comerciais e industriais em vários estados.

• Clientes comerciais representam 22% do volume total de distribuição de gás
• O segmento industrial gera aproximadamente US $ 412 milhões em receita anual
• Serve diversas indústrias, incluindo fabricação, saúde e hospitalidade

Setor agrícola

A UGI suporta aproximadamente 5.200 clientes agrícolas com soluções de energia especializadas.

Métricas de clientes agrícolas	Pontos de dados
Total de clientes agrícolas	5,200
Volume de distribuição de gás agrícola	4%
Investimento anual de energia agrícola	US $ 87 milhões

Entidades municipais e governamentais

A UGI atende a 142 clientes municipais e governamentais em toda a Pensilvânia e regiões vizinhas.

• O setor governamental representa 3% do volume total de distribuição
• Fornece infraestrutura de energia e serviços de consultoria
• Valor anual do contrato de energia municipal: US $ 56 milhões

Provedores de serviços de utilidade e energia

A UGI suporta 38 provedores de serviços de utilidade e energia por meio de acordos de atacado e parceria.

Métricas de segmento de provedores	Dados numéricos
Total de parceiros de serviços públicos	38
Distribuição de energia por atacado	US $ 276 milhões
Área de cobertura de parceria	6 estados do nordeste

UGI Corporation (UGI) - Modelo de Negócios: Estrutura de Custo

Manutenção e desenvolvimento de infraestrutura

A UGI Corporation reportou despesas de capital de US $ 390,5 milhões no ano fiscal de 2023. A repartição do investimento em infraestrutura inclui:

Categoria de infraestrutura	Valor do investimento
Infraestrutura de gás natural	US $ 215,3 milhões
Rede de distribuição de propano	US $ 87,6 milhões
Atualizações de infraestrutura digital	US $ 55,2 milhões
Modernização da grade de utilidade	US $ 32,4 milhões

Aquisição de gás natural e propano

Os custos de compras para UGI em 2023 totalizaram US $ 1,87 bilhão, com a seguinte distribuição:

• Aquisição de gás natural: US $ 1,24 bilhão
• Compra de propano: US $ 630 milhões

Salários e treinamento de funcionários

Total de despesas de pessoal para a UGI Corporation no ano fiscal de 2023:

Categoria de despesa	Quantia
Salários totais dos funcionários	US $ 412,3 milhões
Benefícios dos funcionários	US $ 98,6 milhões
Treinamento e desenvolvimento	US $ 7,2 milhões

Despesas de conformidade regulatória

Despesas relacionadas à conformidade para 2023:

• Conformidade ambiental: US $ 22,5 milhões
• Custos regulatórios de segurança: US $ 16,8 milhões
• Relatórios legais e regulatórios: US $ 9,3 milhões

Investimentos de tecnologia e infraestrutura digital

Redução de despesas de tecnologia para 2023:

Categoria de tecnologia	Valor do investimento
Aprimoramentos de segurança cibernética	US $ 18,7 milhões
Atualizações de software corporativo	US $ 12,4 milhões
Sistemas de gerenciamento de clientes	US $ 8,9 milhões
Plataformas de análise de dados	US $ 6,5 milhões

UGI Corporation (UGI) - Modelo de negócios: fluxos de receita

Taxas de distribuição de gás natural

A UGI Corporation gerou US $ 1,2 bilhão em receita de distribuição de gás natural no ano fiscal de 2023. A empresa atende aproximadamente 500.000 clientes de gás natural em toda a Pensilvânia.

Região	Clientes de gás natural	Receita anual
Pensilvânia	500,000	US $ 1,2 bilhão

Vendas de propano

O segmento de propano da UGI registrou US $ 2,3 bilhões em receita total em 2023. A empresa distribui propano para aproximadamente 1,7 milhão de clientes em vários estados.

• Total de clientes de propano: 1,7 milhão
• Receita anual de vendas de propano: US $ 2,3 bilhões
• Volume médio de vendas de propano: 525 milhões de galões anualmente

Contratos de Serviço de Energia

Os serviços de energia da UGI geraram US $ 650 milhões em receitas de contratos de energia comercial e industrial em 2023.

Taxas de transmissão de serviços públicos

A receita de transmissão de serviços públicos atingiu US $ 380 milhões no ano fiscal de 2023, representando 8,5% do fluxo total de receita da UGI.

Geração de energia renovável e vendas

O segmento de energia renovável da UGI produziu US $ 145 milhões em receita, com a geração solar e eólica contribuindo para esse total.

Tipo de energia renovável	Capacidade de geração	Receita
Solar	75 MW	US $ 85 milhões
Vento	50 mw	US $ 60 milhões

UGI Corporation (UGI) - Canvas Business Model: Value Propositions

You're looking at the core promises UGI Corporation makes to its customers, grounded in the numbers from their fiscal year 2025 performance. Honestly, the value proposition is built on a foundation of essential service delivery across diverse energy types.

Safe, reliable, and affordable delivery of essential energy services.

UGI Corporation focuses on keeping the lights on and the heat running safely. The regulated utility business is a key part of this, supported by capital investments. For instance, UGI Utilities filed for an overall distribution rate increase of approximately $110 million with the PA Public Utility Commission on January 27, 2025, to support system improvements. The company generated approximately $530 million of free cash flow in fiscal 2025, inclusive of cash from asset sales, which helps fund these ongoing commitments. The regulated utilities segment posted a record EBIT of $403 million in fiscal 2025, showing operational strength in this core area.

Diversified energy supply including natural gas, LPG, and electricity.

The diversification across natural gas, LPG, and electricity provides stability, which was evident in the fiscal 2025 results where the diversified portfolio demonstrated strength. You see this mix in the customer base and throughput volumes:

Energy Segment / Metric	Customer Count (Approximate)	FY 2025 Throughput/Volume Context
Natural Gas Utility (PA/MD)	Over 689,000 customers	Total Gas Utility system throughput was 378 billion of cubic feet
West Virginia Gas Utility (Mountaineer)	Nearly 210,000 customers	Total margin increased due to higher core market volumes and higher gas base rates in West Virginia
Global LPG Business (AmeriGas & International)	Approximately 1.1 million customers	AmeriGas EBIT increased 17% to $166 million in FY 2025
Electricity Utility (PA)	Over 62,900 customers	Service provided through approximately 2,700 miles of transmission and distribution lines

This broad reach, serving over 2.5 million individuals and businesses globally, is a key characteristic.

Commitment to sustainability through Renewable Natural Gas (RNG) offerings.

UGI Corporation is actively building out its renewable energy component. The Midstream & Marketing segment realized a $66 million increase in investment tax credits associated with RNG facilities that were placed into service during fiscal 2025. UGI Utilities is already using RNG from sources like the Keystone Landfill, which reduces CO2 emissions equivalent to taking 67,000 passenger vehicles off the road over a calendar year. Historically, the company had targeted investing more than $1 billion in renewable gas through 2025.

Consistent energy supply for residential heating and cooking.

Residential customers are the backbone of the utility operations. In 2023, residential customers accounted for 71% of the natural gas distribution volume. The utility segment benefited from colder weather in fiscal 2025, with core market volumes increasing 10% year-over-year, reflecting strong demand for heating. The company delivered adjusted diluted EPS of $3.32 for the full fiscal year 2025, showing the overall business supported shareholder returns despite weather variability.

Tailored, cost-effective energy solutions for commercial and industrial clients.

The commercial and industrial (C&I) customer base is a significant B2B component. There are 63,400 such customers relying on UGI's energy services in the utility operations. The Midstream & Marketing segment also retails natural gas to industrial customers at fixed prices. The overall reportable segments EBIT for fiscal 2025 was $1,176 million.

The company's focus on operational improvements, such as the redesign of business processes at AmeriGas, aims to enhance service quality, which helps retain these valuable customers.

UGI Corporation (UGI) - Canvas Business Model: Customer Relationships

Regulated, long-term relationships with utility customers define a core part of UGI Corporation (UGI) Utilities' business.

UGI Utilities served a total of 688,591 customers as of September 30, 2024. UGI Corporation is recognized as the second largest regulated gas utility in Pennsylvania and the largest regulated gas utility in West Virginia. For the regulated utility operations, authorized gas Return on Equity (ROE) targets were 10.15% in Pennsylvania and 9.75% in West Virginia. As of January 27, 2025, UGI Utilities filed a gas base rate case with the PA Public Utility Commission, requesting an overall distribution rate increase of approximately $110 million.

UGI Corporation maintains several customer assistance programs for low-income households, directly linking service reliability to community support.

The UGI Customer Assistance Program (CAP) is available to income-eligible residential natural gas or electric customers with household income at or below 150% of the Federal Poverty Income Guidelines (FPG). For the 2024-2025 period, this meant a family of four could have an annual income up to $48,225 to qualify for CAP.

The Operation Share Energy Fund provides grants to qualified customers with household income verified at or below 250% FPG. For a family of four, this income threshold was up to $6,698 monthly in the 2024-2025 guidelines. Furthermore, the Low-Income Usage Reduction Program (LIURP) assists customers whose gross annual income is within 200% of the FPG. In 2024, UGI expanded its social impact, reporting over $2.8 million in community contributions.

Direct sales and service are executed through the AmeriGas and UGI International branches, which serve a vast, geographically diverse customer base.

AmeriGas Propane, the largest retail LPG distributor in the U.S. by volume distributed annually, maintains a broad geographic footprint with approximately 1,360 distribution locations serving customers across all 50 states. UGI International distributes LPG in 16 countries throughout Europe. For Fiscal 2024, UGI International's LPG volume sales were segmented as follows:

Customer Type (UGI International)	FY 2024 Volume Percentage
Commercial and Industrial (C&I)	49%
Residential	15%
Other (Agricultural, Wholesale, Autogas, etc.)	36%

UGI Corporation is focused on digital self-service portals for billing and account management, supporting its goal of outstanding customer satisfaction. While specific portal usage statistics aren't public, the company's overall financial strength supports this infrastructure; for fiscal year ended September 30, 2025, UGI reported an adjusted net income of $728 million.

For large Commercial and Industrial (C&I) clients, UGI utilizes dedicated account management structures within its business units. UGI International allocated 49% of its Fiscal 2024 LPG volume to C&I customers. Separately, UGI Energy Services runs a natural gas marketing business that retails natural gas to industrial customers at fixed prices. The overall UGI Corporation business generated reportable segments Earnings Before Interest Expense and Income Tax (EBIT) of $1,176 million for fiscal year 2025.

You should review the capital allocation strategy to see how infrastructure investment supports service quality going into 2026. Finance: draft 13-week cash view by Friday.

UGI Corporation (UGI) - Canvas Business Model: Channels

You're looking at how UGI Corporation gets its energy products and services-natural gas, electricity, and propane-into the hands of its customers. It's a mix of heavy infrastructure and retail presence, which is key to their diversified model.

Direct physical delivery via natural gas pipelines and electric grids is managed primarily through UGI Utilities, Inc. This involves a vast network of owned and operated infrastructure.

• UGI's natural gas system spans more than 13,000 miles of distribution main, serving customers in portions of 46 counties in Pennsylvania and one county in Maryland.
• As of late 2025, over 90 percent of UGI Utilities' 13,000 miles of pipelines are made of contemporary material.
• For electric utility service, UGI Utilities operates over 2,200 miles of transmission and distribution lines and 13 substations.
• In Fiscal 2024, the PA Gas Utility system throughput, the total volume of gas sold or transported, was approximately 327 Bcf.

The propane side relies heavily on AmeriGas's retail propane tank exchange and delivery network. AmeriGas Propane is the nation's largest retail propane marketer.

• As of September 30, 2024, AmeriGas's ACE propane tank exchange program cylinders were available at over 47,000 retail locations across the U.S..
• The Cynch propane home delivery service was available in 20 cities as of September 30, 2024.
• UGI International, the European arm, distributes liquefied petroleum gas (LPG) in 16 countries across western and central Europe, operating under six distinct brands.
• In Fiscal 2024, UGI International sold approximately 875 million gallons of LPG throughout Europe.

UGI uses its physical assets to support its customer service operations, which involve both customer service centers and field service teams.

Segment/Function	Metric/Data Point	Value/Amount
UGI Utilities Gas Customers	Total Customers Served (as of late 2024)	More than 642,000
UGI Utilities Electric Employees	Field Service/Operations Staff (as of late 2024)	Approximately 80
UGI Call Center	Customer Care Team Size (as of Oct 2025)	More than 100 members
UGI Utilities Customer Survey	Residential Customers Surveyed (Escalent Study)	59,377

Finally, interaction with customers is supported by online and mobile platforms for customer interaction, though specific usage numbers aren't always public. The company is investing in technology to improve service, as evidenced by the recognition of UGI Utilities as a 'Customer Champion'.

• UGI Corporation delivers energy solutions to more than 2.5 million customers across its entire footprint.
• For utility service issues, customers can call the emergency line at 800-276-2722.

UGI Corporation (UGI) - Canvas Business Model: Customer Segments

You're looking at the customer base of UGI Corporation (UGI) as of late 2025, which is quite broad, spanning regulated utilities, global LPG distribution, and midstream services. Honestly, the diversity is key to their structure.

The utility segment shows clear growth in its core service area. For the fiscal year 2025, the utility segment added over 11,500 residential customers. This is a tangible measure of their regulated business expansion.

Beyond residential, the Commercial and Industrial (C&I) utility customer base is substantial. UGI Corporation has over 63,400 C&I utility customers relying on their natural gas services for operations.

The propane side of the business, which includes AmeriGas and UGI International, serves a massive, diverse group. Globally, the company serves approximately 1.1 million customers through its global liquefied petroleum gas (LPG) business across 50 U.S. states and 16 European countries. This group includes several distinct types of users:

• Residential customers utilizing propane for heating and other needs.
• Commercial and Industrial (C&I) users requiring bulk or cylinder propane.
• Agricultural operations utilizing propane for various needs.
• Wholesale customers purchasing propane in volume.

Specifically within the LPG customer base, UGI supports around 5,200 agricultural clients. This segment is crucial for their non-utility energy offerings.

UGI Corporation also serves the public sector. The company provides services to 142 municipal and government entities. A concrete example of this is the recent partnership where UGI Energy Services will supply Renewable Natural Gas (RNG) to the City of Philadelphia to power 35 of its Compressed Natural Gas (CNG)-powered trash compactors.

The Midstream & Marketing segment targets business customers through different channels. This segment serves nearly 10,800 residential, commercial, and industrial customers across approximately 40,000 locations, often through natural gas marketing or midstream asset utilization.

Here's a quick breakdown of the scale across some of these segments as of the latest available data:

Customer Group/Metric	Count/Value	Segment Context
Total Global Customers	Exceeding 2.5 million	All individuals and businesses globally
C&I Utility Customers	Over 63,400	UGI Utilities segment
Global LPG Customers	Approximately 1.1 million	AmeriGas and UGI International
Agricultural LPG Clients	Around 5,200	Part of the Global LPG customer base
Municipal/Government Entities Served	142	Across utility and energy services
Midstream & Marketing Locations Served	Approximately 40,000	RCI customers served by Midstream & Marketing

To be fair, the utility customer count growth of approximately 9,000 residential heating and commercial customers year-to-date in fiscal 2025 provides context for the 11,500 figure you mentioned, showing consistent, albeit varying, acquisition rates.

Finance: draft 13-week cash view by Friday.

UGI Corporation (UGI) - Canvas Business Model: Cost Structure

You're looking at the major drains on UGI Corporation's cash flow for the fiscal year ended September 30, 2025. The cost structure is heavily weighted toward energy sourcing and maintaining a vast, aging infrastructure. It's a utility business reality.

Commodity procurement costs represent the single largest variable expense for UGI Corporation, encompassing natural gas and LPG purchases. While the exact dollar amount for total commodity procurement isn't broken out separately in the latest reports, you can gauge the scale of operations before these costs by looking at the Earnings Before Interest Expense and Income Tax (EBIT), which was reported at $1,176 million for fiscal year 2025. The company uses derivative instruments to manage this primary market risk.

Significant capital expenditure for infrastructure modernization is a non-negotiable cost. For fiscal year 2025, UGI Corporation deployed roughly $900 million of capital overall. The utility segment was the primary focus, investing approximately $560 million, largely dedicated to replacing and upgrading the gas distribution infrastructure. Looking ahead, the company has a substantial deployment plan, targeting about $4.7 billion in capital expenditure across FY26 through FY29.

Operating and administrative expenses (OPEX) saw increases driven by rising costs across the board. Specifically within the utility segment for fiscal 2025, OPEX increased by $25 million. This rise reflects higher personnel expenses, increased general insurance costs, and greater maintenance expenses.

Depreciation and amortization (D&A) is a direct consequence of the extensive asset base and ongoing investment. In the Utilities segment alone, higher depreciation expense of $12 million was recorded in FY 2025, directly resulting from the continued distribution system capital expenditure activity.

Interest expense on debt is definitely a factor given the company's leverage profile. UGI Corporation ended fiscal 2025 with a leverage ratio of 3.9x (net debt to Adjusted EBITDA). This level of debt means interest payments are a material cost, though the company's EBIT covered its interest expense 3.2 times over in the period.

Here's a quick look at some of the key financial figures impacting the cost side of the ledger for UGI Corporation in FY 2025:

Cost Component Metric	FY 2025 Amount/Ratio	Context/Segment
Reportable Segments EBIT	$1,176 million	Before Interest and Tax
Total Capital Expenditure	Roughly $900 million	Total Deployment
Utility Capital Expenditure	Approximately $560 million	Gas Distribution Modernization
Utility OPEX Increase	$25 million	Increase over Prior Year
Utility Depreciation Expense Increase	$12 million	From Capital Activity
UGI Corporation Leverage Ratio	3.9x	Net Debt to Adjusted EBITDA
EBIT Interest Coverage Ratio	3.2x	Times EBIT covers interest expense

UGI Corporation (UGI) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers that fuel UGI Corporation's operations for fiscal year 2025, which ended September 30, 2025. The revenue streams are clearly segmented across regulated and unregulated energy businesses, which helps balance performance across different economic cycles.

The regulated side, the Utilities segment, is a bedrock, reporting record EBIT of $403 million in FY 2025, which was up $3 million over the prior year. This segment's total margin increased by $39 million, largely driven by a 10% increase in core market volumes from colder than prior year weather, higher gas base rates in West Virginia, and continued customer growth. The regulated gas utility added over 11,500 new residential heating and commercial customers during the year, growing its customer base to roughly 967,000 customers across Pennsylvania, West Virginia, and Maryland.

The retail propane business, AmeriGas, also contributed significantly to the bottom line. AmeriGas generated strong results with an EPS contribution of $0.27, benefiting from operational momentum and income tax benefits, including from the effect of the One Big Beautiful Bill Act, which restored interest expense deductibility. The AmeriGas segment achieved a $24 million increase in EBIT.

Midstream services and energy marketing fees flow through the Midstream & Marketing segment. This segment reported an EBIT of $293 million, which was down $20 million versus the prior year. This decrease was largely due to lower margin and reduced income from equity method investments, though increased margins from gas marketing activities partially offset a $22 million decrease in lower margins from natural gas gathering and processing operations and the 2024 divestiture of the power generation asset Hunlock Creek.

Here's a quick look at how the key segments contributed to the total reportable segments EBIT:

Segment	FY 2025 EBIT (Millions USD)	Year-over-Year EBIT Change (Millions USD)
Utilities	$403 million	Up $3 million
Midstream & Marketing	$293 million	Down $20 million
UGI International	$314 million	Down $9 million
Total Reportable Segments EBIT	$1,176 million	Down $20 million (from $1,178 million in prior year)

Overall, UGI Corporation's total revenue for FY 2025 was approximately $7.29 billion, a 1.07% increase from 2024. This top-line performance supported an Adjusted diluted EPS of $3.32 in fiscal 2025, which was $0.26 higher than the prior year. The company also generated robust cash flow, achieving approximately $530 million of free cash flow inclusive of cash generated from asset sales, while ending the year with available liquidity of approximately $1.6 billion.

The revenue stream composition is reflected in these key financial outcomes:

• Regulated natural gas and electric distribution sales (Utilities segment EBIT was $403 million in FY 2025).
• Retail propane sales and distribution fees (AmeriGas segment EBIT increased by $24 million).
• Midstream services (gathering, processing) and energy marketing fees (Midstream & Marketing segment EBIT was $293 million).
• Total revenue for FY 2025 was approximately $7.29 billion.
• Adjusted diluted EPS reached $3.32 in fiscal 2025.

Finance: review the impact of the $110 million gas base rate case filed in January 2025 on Q1 2026 regulated revenue projections by next Tuesday.