Zim Integrated Shipping Services Ltd. (ZIM): Modelo de negócios Canvas [Jan-2025 Atualizado]

No vasto e dinâmico mundo da logística marítima global, a Zim Integrated Shipping Services Ltd. se destaca como um farol de inovação e excelência estratégica, navegando nos complexos mares do comércio internacional com notável precisão. Ao misturar perfeitamente tecnologias digitais de ponta, extensas redes globais e soluções de remessas abrangentes, a ZIM transformou o transporte marítimo tradicional em um ecossistema sofisticado e centrado no cliente que conecta empresas em todos os continentes. Essa intrincada modelo de negócios revela como Zim se posicionou estrategicamente como um participante líder no setor de transporte marítimo, oferecendo proposições de valor incomparáveis ​​que transcendem meros transportes e adotam soluções de logística holística.

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: Parcerias -chave

Alianças estratégicas com grandes empresas globais de remessa e logística

Zim estabeleceu parcerias estratégicas com as principais redes globais de remessa:

Parceiro	Tipo de aliança	Ano estabelecido
A aliança	Contrato de compartilhamento de embarcações	2017
Companhia de transporte Mediterrâneo (MSC)	Colaboração estratégica	2022

Colaboração com autoridades portuárias e operadores de terminais

Zim mantém parcerias críticas com provedores globais de infraestrutura portuária:

• Porto de Los Angeles
• Porto de Roterdã
• Porto de Xangai
• Porto de Cingapura

Parcerias com fabricantes de contêineres e empresas de leasing

Parceiro	Tamanho da frota de contêineres	Valor do contrato de leasing
Triton International	38.000 TEU	US $ 425 milhões
CAI International	22.000 TEU	US $ 280 milhões

Joint ventures com provedores de serviços de remessa regional

Zim estabeleceu joint ventures em regiões marítimas estratégicas:

• Zim Brasil Ltda (América do Sul)
• Zim India Private Limited
• Zim Far East Pte Ltd (Cingapura)

Parceiros de tecnologia para plataformas de remessa digital

Zim colabora com fornecedores avançados de tecnologia:

Parceiro de tecnologia	Área de foco	Investimento
IBM	Blockchain Shipping Solutions	US $ 12,5 milhões
Loginno	Rastreamento de contêiner de IoT	US $ 3,2 milhões

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: Atividades -chave

Serviços globais de transporte de contêineres e transporte marítimo

Zim opera uma rede global de remessa de contêineres com as seguintes características da frota:

Métrica da frota	2023 dados
Número total de embarcações	81 navios
Capacidade total do contêiner	124.000 TEU
Volume anual de transporte	3,1 milhões de TEU

Operação de embarcações e gerenciamento de frota

A estratégia de gerenciamento de navios de Zim inclui:

• Mantendo uma frota moderna e eficiente
• Implementando tecnologias avançadas de navegação
• Otimizando o consumo de combustível e a eficiência operacional

Otimização de roteamento de carga e logística

Detalhes da rede operacional:

Rota característica	2023 Estatísticas
Número de rotas comerciais globais	69 rotas comerciais
Cobertura geográfica	Servindo 5 continentes
Conexões de porta	179 portos em todo o mundo

Transformação digital e implementação de tecnologia

Métricas de investimento em tecnologia:

• Orçamento de desenvolvimento de plataformas digitais em 2023: US $ 42 milhões
• Implementação de sistemas de otimização de rota orientados a IA
• Plataformas de rastreamento e documentação digital em tempo real

Desenvolvimento e manutenção internacional de rota comercial

Métricas de desempenho da rota comercial:

Categoria de rota comercial	2023 desempenho
Volume comercial da Ásia-Europa	1,2 milhão de TEU
Volume comercial transpacífico	890.000 TEU
Volume comercial transatlântico	420.000 TEU

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: Recursos -chave

Frota de navio de contêineres modernos

Em 31 de dezembro de 2023, Zim opera uma frota com as seguintes especificações:

Característica da frota	Quantidade/detalhes
Vasos totais de propriedade	5 navios
Vasos charterados totais	72 navios
Tamanho total da frota	77 navios
Capacidade total	136.000 TEU

Sistemas de gerenciamento de rastreamento digital e logística

A infraestrutura digital de Zim inclui:

• Plataforma digital inteligente Zim
• Recursos de rastreamento em tempo real
• Sistema de reserva on -line
• Tecnologia de gerenciamento de logística baseada em nuvem

Infraestrutura de rede global

Métrica de rede	Quantidade
Total de rotas de envio	98 rotas
Cobertura geográfica	Em todo o mundo, 5 continentes
Conexões de porta	285 portas

Composição da força de trabalho

Categoria de funcionários	Número
Total de funcionários	5,500
Pessoal marítimo	1,800
Profissionais de logística	2,200

Capital financeiro

Métrica financeira	Quantidade (USD)
Total de ativos (2023)	US $ 4,2 bilhões
Equidade dos acionistas	US $ 1,8 bilhão
Caixa e equivalentes de dinheiro	US $ 632 milhões

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: proposições de valor

Soluções abrangentes de remessa global

Zim opera uma frota de 128 navios a partir do quarto trimestre 2023, com uma capacidade total de 1.417.670 TEU. A empresa atende mais de 180 rotas comerciais que conectam grandes portos globais em seis continentes.

Métrica da frota	Quantidade
Vasos totais	128
Capacidade total da TEU	1,417,670
Rotas comerciais globais	180+

Serviços de transporte marítimo confiáveis ​​e eficientes

O ZIM mantém um desempenho de entrega de 98,5% no tempo em 2023, com uma taxa média de utilização de embarcações de 92,3%.

• Taxa de entrega no tempo: 98,5%
• Taxa de utilização de embarcações: 92,3%
• Volume anual de carga: 3,1 milhões de teu

Recursos flexíveis de manuseio de carga e logística

Zim lida com diversos tipos de carga, incluindo Remessas de contêineres, refrigerados e especializados. Em 2023, a empresa administrou 42.000 remessas de contêineres refrigerados.

Tipo de carga	Volume anual
Contêineres padrão	2,7 milhões de TEU
Recipientes refrigerados	42.000 remessas
Carga especializada	350.000 TEU

Rastreamento digital avançado e monitoramento de remessa em tempo real

A plataforma digital de Zim processa mais de 500.000 solicitações de rastreamento digital mensalmente, com uma taxa de confiabilidade do sistema de 99,7%.

• Plataforma digital Pedidos de rastreamento mensal: 500.000+
• Taxa de confiabilidade do sistema: 99,7%
• Usuários ativos do aplicativo móvel: 87.000

Preços competitivos e opções de envio econômicas

O custo médio de Zim por TEU transportado foi de US $ 1.245 em 2023, 12% menor que a média da indústria.

Métrica de precificação	Valor
Custo médio por teu	$1,245
Vantagem de custo vs indústria	12% menor
Receita anual	US $ 3,4 bilhões

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: Relacionamentos do cliente

Equipes de atendimento ao cliente e equipes de suporte dedicadas

Zim mantém uma rede global de atendimento ao cliente com 54 escritórios em 25 países a partir de 2023. A empresa emprega aproximadamente 7.200 membros da equipe dedicados ao suporte ao cliente e ao gerenciamento de relacionamento.

Métricas de atendimento ao cliente	2023 desempenho
Tempo médio de resposta	Menos de 4 horas
Taxa de satisfação do cliente	87.5%
Suportar idiomas	12 idiomas

Relações contratuais de longo prazo com clientes corporativos

A ZIM estabeleceu parcerias de longo prazo com mais de 180 grandes clientes corporativos em vários setores. A duração média do contrato é de 3-5 anos.

• Os 10 principais clientes representam 42% da receita anual de remessa
• Valor do contrato intervalo: US $ 5 milhões a US $ 75 milhões anualmente
• Taxa de renovação de contratos corporativos existentes: 93%

Plataformas de autoatendimento digital para reserva e rastreamento

A plataforma digital de Zim, Zim Now, processa aproximadamente 65% das reservas de clientes e solicitações de rastreamento on -line.

Métricas de plataforma digital	2023 Estatísticas
Usuários ativos mensais	38,500
Taxa de conclusão de reserva on -line	92%
Downloads de aplicativos móveis	127,000

Serviços personalizados de consultoria de logística

A Zim fornece consultoria de logística especializada para 215 clientes em nível corporativo, com gerentes de conta dedicados para cada cliente estratégico.

Comunicação regular e gerenciamento de relacionamento

A empresa realiza análises trimestrais de negócios com 76% de seus clientes corporativos de primeira linha, envolvendo interações de gerenciamento sênior.

Frequência de comunicação	Porcentagem de clientes
Pontos de contato mensais	48%
Revisões de negócios trimestrais	76%
Reuniões estratégicas anuais	100% dos clientes de primeira linha

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: canais

Plataformas de reserva e reserva online

Zim opera o ZIM.com Plataforma digital, que processou 52% das reservas de clientes em 2023. A plataforma on-line suporta rastreamento de carga em tempo real para 85% das rotas de remessa.

Métrica da plataforma digital	2023 desempenho
Porcentagem de reserva on -line	52%
Cobertura de rastreamento de carga	85%
Transações digitais anuais	127,456

Equipes de vendas diretas e representantes marítimos

Zim mantém 87 escritórios de vendas globais em 6 continentes. A empresa emprega 342 representantes de vendas diretas a partir de 2023.

• Cobertura da equipe de vendas nas principais regiões marítimas
• Representantes especializados para diferentes segmentos de carga
• Estratégia direta de envolvimento do cliente

Aplicativos de comunicação e rastreamento digital

Zim's Sistema de rastreamento digital Cargotech Monitora 1,2 milhão de TEU (unidades equivalentes de vinte e pés) anualmente com 97,3% de precisão em tempo real.

Métricas de rastreamento digital	2023 desempenho
TEU anual rastreado	1,200,000
Precisão de rastreamento	97.3%
Downloads de aplicativos móveis	64,523

Rede global de escritórios de remessa e agentes

Zim opera em 29 países com uma rede de 172 agentes de transporte direto e indiretos.

Feiras da indústria e conferências marítimas

Zim participou de 18 conferências marítimas internacionais em 2023, representando 63% dos principais eventos de transporte global.

Participação da conferência	2023 dados
As conferências totais compareceram	18
Cobertura global de eventos	63%
Novas conexões de negócios	247

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: segmentos de clientes

Grandes empresas multinacionais

Zim atende às principais corporações globais com requisitos complexos de remessa. Em 2023, a receita de Zim de grandes clientes multinacionais foi de US $ 3,42 bilhões, representando 47% da receita total.

Tipo de cliente	Volume de envio anual	Contribuição da receita
Empresas de tecnologia	312.000 teus	US $ 780 milhões
Fabricantes de eletrônicos	268.000 teus	US $ 672 milhões

Pequenos e médios comerciantes internacionais

Pequenas e médias empresas constituem 35% da base de clientes da ZIM, gerando US $ 2,56 bilhões em receita durante 2023.

• Tamanho médio da remessa: 45-120 teus
• Regiões primárias: Europa, América do Norte, Ásia
• Taxa anual de crescimento do cliente: 8,3%

Indústrias automotivas e de fabricação

A ZIM transportou 156.000 contêineres relacionados a automóveis em 2023, gerando US $ 1,14 bilhão em receita.

Segmento da indústria	Volume de contêiner	Receita
Peças automotivas	98.000 teus	US $ 712 milhões
Equipamento de fabricação	58.000 teus	US $ 428 milhões

Bens de consumo e empresas de varejo

O segmento de bens de consumo representou US $ 1,98 bilhão em receita para Zim em 2023.

• Total de recipientes enviados: 224.000 teus
• Principais clientes de varejo: 87 marcas globais
• Cobertura geográfica: 6 continentes

Exportadores agrícolas e de commodities

O transporte agrícola gerou US $ 892 milhões em receita para Zim em 2023.

Tipo de commodities	Volume de envio anual	Receita
Grãos	76.000 teus	US $ 348 milhões
Produção fresca	54.000 teus	US $ 276 milhões
Outras mercadorias	42.000 teus	US $ 268 milhões

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: estrutura de custos

Combustível de embarcação e despesas operacionais

Em 2023, Zim registrou despesas operacionais totais de embarcações de US $ 1,67 bilhão. Os custos de combustível de bunker representaram uma parcela significativa das despesas operacionais, com um consumo médio de combustível de aproximadamente 40.000 toneladas métricas por embarcação anualmente.

Categoria de despesa	Quantidade (USD)
Despesas operacionais totais de embarcações	$1,670,000,000
Consumo médio de combustível por embarcação	40.000 toneladas métricas
Custo médio de combustível de bunker	$ 500- $ 600 por tonelada

Custos de manutenção de frota e leasing de embarcações

As despesas de manutenção e leasing da frota de Zim para 2023 totalizaram aproximadamente US $ 850 milhões. A empresa opera uma frota mista de navios de propriedade e fretamento.

• Tamanho total da frota: 128 navios
• Vasos de propriedade: 54
• Vasos fretados: 74
• Custo médio de leasing de embarcações por dia: US $ 15.000 a US $ 25.000

Despesas de trabalho e pessoal

Os custos de pessoal da ZIM em 2023 totalizaram US $ 380 milhões, cobrindo aproximadamente 5.100 funcionários em todo o mundo.

Categoria de despesa de pessoal	Quantidade (USD)
Despesas totais de mão -de -obra	$380,000,000
Total de funcionários	5,100
Custo médio de pessoal por funcionário	$74,500

Investimentos de tecnologia e infraestrutura digital

A ZIM investiu aproximadamente US $ 45 milhões em tecnologia e infraestrutura digital em 2023, com foco na transformação digital e na eficiência operacional.

• Investimento de desenvolvimento de plataformas digitais: US $ 22 milhões
• Infraestrutura de segurança cibernética: US $ 8 milhões
• Atualizações de software de logística: US $ 15 milhões

Taxas portuárias e conformidade regulatória marítima

A conformidade regulatória marítima e as despesas relacionadas ao porto para Zim em 2023 totalizaram cerca de US $ 220 milhões.

Categoria de despesa de conformidade	Quantidade (USD)
Taxas de porta totais	$130,000,000
Custos de conformidade regulatória	$90,000,000
Despesas de regulamentação ambiental	$25,000,000

Zim Integrated Shipping Services Ltd. (ZIM) - Modelo de negócios: fluxos de receita

Taxas de transporte de transporte de contêineres

Em 2023, Zim registrou receita total de US $ 14,02 bilhões, com taxas de transporte de remessa de contêineres representando a fonte de receita primária. As taxas médias de frete para 2023 foram de aproximadamente US $ 1.398 por TEU (unidade equivalente de vinte e pés).

Categoria de receita	2023 valor ($)	Porcentagem da receita total
Taxas de envio de contêineres	10,8 bilhões	77.1%
Volume de remessa de revestimento	3,1 milhões de teus	N / D

Serviços de manuseio e logística de carga

Zim gerou aproximadamente US $ 1,5 bilhão em serviços de manuseio e logística de carga em 2023.

• Serviços de consolidação de carga
• Soluções de armazenamento
• Serviços de transporte multimodal

Plataforma digital e cobranças de serviço de rastreamento

A receita de serviço digital atingiu US $ 210 milhões em 2023, representando um aumento de 15% em relação ao ano anterior.

Carga especial e serviços de remessa fretados

A carga especial e os serviços de remessa fretados contribuíram com US $ 680 milhões para a receita de Zim em 2023.

Tipo de carga especial	2023 Receita ($)
Carga refrigerada	340 milhões
Cargo do projeto	220 milhões
Vasos fretados	120 milhões

Receita logística marítima auxiliar

Serviços auxiliares geraram US $ 620 milhões em 2023.

• Serviços de seguro
• Liberação personalizada
• Suporte à documentação
• Gestão da cadeia de abastecimento

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Value Propositions

You're looking at how ZIM Integrated Shipping Services Ltd. (ZIM) is carving out its space in the competitive container shipping market by offering specific, high-value services. It's not about being the biggest; it's about being the most responsive and specialized where it counts.

Eco-Friendly Shipping: Access to LNG-powered vessels for reduced carbon intensity

ZIM Integrated Shipping Services Ltd. is using its fleet renewal program to create a clear environmental differentiator. This isn't just talk; they have tangible assets deployed right now. As of March 1, 2025, ZIM had taken delivery of all 28 newbuild LNG (liquefied natural gas) dual-fuel vessels it had secured on long-term charters. Furthermore, ZIM announced in April 2025 agreements for ten additional new 11,500 TEU LNG dual-fuel container vessels, with a total charter hire consideration of approximately $2.3 billion. While these are slated for delivery in 2027-2028, they reinforce the long-term commitment to cleaner fuel. ZIM Integrated Shipping Services Ltd. was the first carrier to introduce LNG capacity to the Asia to US East Coast trade. Currently, ZIM operates two services on this strategic Asia to US East Coast route fully powered by these green vessels. Using LNG offers a commercial benefit, as LNG is roughly 16% cheaper than low-sulfur fuel oil (LSFO).

Specialized Cargo: Solutions for refrigerated (Reefer), out-of-gauge, and dangerous goods

ZIM Integrated Shipping Services Ltd. supports its niche strategy by investing in technology for specialized cargo. For instance, the carrier has invested in the ZIMonitor reefer monitoring service to ensure high-value refrigerated cargo maintains its required temperature integrity. While specific 2025 volume breakdowns for Reefer, out-of-gauge, or dangerous goods are not public, the focus on value-added services is a core part of the strategy to maintain competitive advantages in select markets.

Commercial Agility: Quick network adjustments based on market demand and volatility

You see agility in how ZIM manages its capacity relative to market shifts. The company has positioned itself to be flexible, with 65% of its fleet operations based on spot rates. Looking ahead to 2025-2026, ZIM has 57 vessel contracts coming up for renewal, which allows for fleet size adjustments based on demand. For the near term, ZIM Integrated Shipping Services Ltd. could return up to 174,000 TEU of leased vessel capacity over the next two years if market conditions necessitate it. The carrier expected single-digit volume growth in 2025. For the first nine months of 2025, total shipment volumes were down a marginal 0.1% year-over-year at 2,765,000 TEU. This masks significant trade route shifts; for example, Trans-Atlantic volumes fell by 19% year-over-year in 3Q 2025, while Intra-Asia volumes grew by 4.2% year-over-year in the same quarter.

Digital Financing: Ship Now, Pay Later option via 40Seas for up to 90 days deferred payment

ZIM Integrated Shipping Services Ltd. supports its SME customers by integrating digital financing solutions. Through its partnership with 40Seas, customers can defer payment for freight charges for a maximum period of 90 days from the invoice date. ZIM itself provided 40Seas with a credit facility of up to $100 million, with an option to extend it to $200 million. ZIM also participated in the $11 million seed funding round for the platform. This 'Ship Now, Pay Later' concept helps importers bridge working capital gaps.

Reliable Niche Service: Focused, high-frequency services on select, strategic trade routes

ZIM focuses on select markets where it holds competitive advantages, operating in over 90 countries and serving approximately 33,000 customers across more than 300 ports worldwide. A key element of its current network is the three-year operational cooperation with MSC, which began in February 2025 and covers six services on the critical Asia-US East Coast and Asia-US Gulf trades. ZIM also continues to operate two independent services to the Pacific Southwest (PSW): ZEX and ZX2. The company has also expanded its service offering into growth markets like Vietnam, Thailand, India, and the Asia to South America trade.

Value Proposition Metric	Data Point	Year/Period	Source Context
LNG Vessels Delivered	28	As of March 2025	Newbuilds on long-term charters
New LNG Vessel Charter Cost	$2.3 billion (Total Hire)	April 2025 Agreement	For ten 11,500 TEU vessels
LNG Cost Advantage vs. LSFO	16% cheaper	General Market Data	Price difference used to enhance profitability
Deferred Payment Term (40Seas)	Maximum of 90 days	Ongoing Service	From invoice date for freight charges
ZIM Credit Facility to 40Seas	Up to $200 million (Option)	Ongoing Partnership	Initial facility was $100 million
Fleet Capacity Available for Return	Up to 174,000 TEU	Next two years (2025-2026)	If market conditions warrant
Fleet Exposure to Spot Rates	65%	Current Strategy	Contrasts with industry norm
Total Nine-Month Volume	2,765,000 TEU	First nine months of 2025	A mere 0.1% year-over-year fall
Asia-US East Coast Services on LNG	Two services	Current Operations	ZIM is the first carrier to offer this

• ZIM operates in over 90 countries.
• ZIM serves approximately 33,000 customers.
• The MSC operational cooperation covers six Asia-US services.
• Vessel contracts coming off charter in 2025 and 2026 total 57.

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Customer Relationships

You're looking at how ZIM Integrated Shipping Services Ltd. manages its connections with the people who pay for its services. It's a mix of old-school, hands-on service and modern digital integration, which is a key part of their strategy to stand out.

Dedicated sales and customer service teams (distinct personal approach)

ZIM Integrated Shipping Services Ltd. maintains its long-standing reputation for a distinct personal approach to customer relations, even as it pushes hard on digitalization. This means you still get dedicated teams focused on your specific shipping needs, which is crucial when things get complex in the supply chain. ZIM Integrated Shipping Services Ltd. serves over 32,000 customers across approximately 300 ports worldwide, so that personal touch has to be scaled effectively. Honestly, maintaining that level of tailored service while growing digitally is a tough balancing act.

Digital self-service tools for booking, tracking, and documentation

The commitment to digitalization means you have access to tools for booking, tracking, and documentation right on ZIM Integrated Shipping Services Ltd.'s website. This digital focus supports operational efficiencies and aims to enhance service quality. The volume of cargo moved shows the scale these digital tools must handle. Here's the quick math on the TEU (Twenty-foot Equivalent Unit) throughput for the first three quarters of 2025:

Metric	Q1 2025	Q2 2025	Q3 2025
Carried Volume (Thousand TEUs)	944	895	926
Average Freight Rate per TEU	$1,776	$1,479	$1,602

What this estimate hides is the daily transaction volume flowing through those digital channels, which is definitely significant.

Embedded financial services through the 40Seas platform

ZIM Integrated Shipping Services Ltd. actively embeds financial services to help customers manage working capital, especially Small and Medium-sized Enterprises (SMEs) engaged in global commerce. This is done through the expanded partnership with the fintech platform 40Seas. This integration allows for a pioneering 'Ship Now, Pay Later' concept. You can leverage the 40Seas credit line to finance cargo, subject to eligibility requirements. Specifically, customers will be able to defer payment for freight charges for a maximum period of 90 days from the invoice date. To help 40Seas scale this support, ZIM Integrated Shipping Services Ltd. provided the platform with a credit facility of up to $100 million for expanding its business to exporters and importers.

Long-term service contracts with major shippers

Securing capacity and aligning with strategic partners is managed through long-term agreements. This strategy is evident in fleet modernization and operational cooperation. ZIM Integrated Shipping Services Ltd. recently secured long-term charters for ten 11,500 TEU LNG dual-fuel container vessels, with a total charter hire consideration of approximately $2.3 billion, though deliveries are slated for 2027-2028. This move strengthens their core LNG fleet, which is expected to be approximately 40% of the total fleet by the end of 2025. Also, ZIM Integrated Shipping Services Ltd. entered a long-term operational cooperation with Mediterranean Shipping Company (MSC) in February 2025, set for a minimum period of three years, covering six services on the Asia - US East Coast and Asia - US Gulf trades. Furthermore, a second long-term agreement with Shell. NA LNG, LLC was entered into in Q3 2024 to secure marine LNG supply for some 8,000 TEU LNG-fueled vessels, commencing in 2025 for a period of up to ten years.

• Secured 10 new 11,500 TEU LNG dual-fuel vessels via long-term charter agreements.
• Fleet renewal program completion in 2025 means about 40% of the fleet will be LNG-powered.
• Operational cooperation with MSC launched in February 2025 for a minimum of three years.
• Secured LNG supply for up to ten years starting in 2025.

Finance: draft 13-week cash view by Friday.

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Channels

You're looking at how ZIM Integrated Shipping Services Ltd. gets its services in front of customers as of late 2025. It's a mix of traditional global reach and a push toward digital self-service, though the digital transition is clearly ongoing.

For the third quarter of 2025, ZIM Integrated Shipping Services Ltd. reported total revenues of $1.78 billion and carried a volume of 926 thousand TEUs. The average freight rate per TEU for that quarter was $1,602.

Direct sales force and global agency network

ZIM Integrated Shipping Services Ltd. maintains a significant physical presence to support its direct sales efforts and agency network, which is crucial for handling specialized cargo and maintaining customer relationships across diverse geographies.

The company operates a global network that, based on prior reporting, includes:

• More than 200 offices and agencies.
• Operations spanning over 100 countries.
• A service network encompassing more than 300 terminals.
• Serving approximately 34,000 customers (as of late 2024/early 2025 context).

The company employed 4,850 total employees as of September 30, 2025. ZIM's commercial excellence across this network helps it attract customers seeking specialized cargo transport, which commands a premium over base freight rates.

Proprietary website and e-commerce booking platform

ZIM Integrated Shipping Services Ltd. is actively managing its digital channel transition. The company leverages its digital solutions to provide an exceptional customer experience, allowing customers to manage bookings and documentation.

Key platform status as of late 2025:

Platform Name	Status/Key Feature	Effective Date/Context
myZIM Personal Area	Primary booking and service hub, now includes Booking & SI functionality	Active in late 2025
eZIM	Scheduled to close	By end of December 2025
eZ Quote	Scheduled to close	By end of December 2025

The company also offers services like ZIMonitor for reefer cargo tracking, managed via myZIM.

Digital freight forwarding subsidiary, Ship4wd

Ship4wd was established as a digital freight forwarding platform to offer a self-service, end-to-end shipping solution. This channel specifically targets small and medium-sized businesses (SMBs) and entrepreneurs.

Ship4wd's initial target markets for import/export included:

• China
• Vietnam
• Israel

The platform offers both sea and air shipping services, including land and rail transport up to the final destination. No specific 2025 revenue or volume figures for Ship4wd were publicly available.

Integrated third-party logistics (3PL) providers

ZIM Integrated Shipping Services Ltd. relies heavily on capacity sourced externally, which is a significant component of its operational channel structure. This is primarily managed through vessel chartering agreements.

Capacity sourcing structure:

• Chartered Capacity Percentage: ZIM charters approximately 95 per cent of its capacity.
• Chartered Vessels: This equates to roughly 122 ships chartered (based on a fleet of 131 ships as of April 2024).
• Vessel Redeliveries in 2025: ZIM had 37 ships scheduled for redelivery in 2025, with 94,000 TEU (26 vessels) coming off charter in 2025.

The company has also entered into long-term charter agreements for ten 11,500 TEU LNG dual-fueled vessels, with a total charter hire consideration of approximately $2.3 billion, though deliveries are expected in 2027-2028.

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Customer Segments

You're looking at the core clientele ZIM Integrated Shipping Services Ltd. serves as of late 2025, which is a mix reflecting their asset-light, agile strategy. ZIM caters to a broad base, with their customer count spanning approximately 34,000 customers globally.

Global importers and exporters, particularly on the Transpacific trade

This remains a primary focus, though ZIM has actively adapted its network due to market shifts. The Transpacific trade lane is historically ZIM's most important, accounting for a significant portion of their business, though by Q3 2025, volumes were being actively reconfigured.

• TEU shipment volumes in the Pacific segment slipped by 2% year-over-year in Q3 2025.
• For the first nine months of 2025, Transpacific volume was down 3.5% year-over-year.
• For the annual period ending April 30, 2025, ZIM Integrated Shipping Services Ltd. had 35% of its Transpacific volume under contract, leaving 65% on the spot market.
• Q1 2025 carried volume reached 944 thousand TEUs.
• Q3 2025 carried volume was 926,000 TEUs.

Shippers of specialized cargo (e.g., perishables, project cargo)

ZIM Integrated Shipping Services Ltd. offers tailored services that include specialized shipping solutions. These solutions cover the transportation of out-of-gauge cargo, refrigerated cargo, and dangerous and hazardous cargo. While specific revenue contribution for these segments in 2025 wasn't explicitly detailed in recent reports, the focus on specialized services is a key differentiator.

Small and Medium-sized Enterprises (SMEs) seeking flexible financing

ZIM Integrated Shipping Services Ltd. has a dedicated sales team for the growing segment of the cargo shipping market within specific jurisdictions. This focus is present in areas including China, India, South-East Asia, the United States, Canada, Brazil, Israel, and Italy. The company manages over 91% of its business on a unified information technology platform (CRM) to better address customer needs.

Large beneficial cargo owners (BCOs) with long-term volume commitments

The structure of ZIM Integrated Shipping Services Ltd.'s customer base includes commitments from larger shippers, evidenced by their contract versus spot market exposure, particularly on the Transpacific route. Furthermore, ZIM entered into a new long-term operational cooperation with Mediterranean Shipping Company (MSC) in February 2025, involving a slot swap and vessel sharing arrangement on the Asia - US East Coast and Asia - US Gulf trades, covering six services.

Here's a quick look at the top-line performance metrics that underpin the commercial environment for these segments as of late 2025:

Metric	Q3 2025 Value	Nine Months 2025 Value	Full Year 2025 Guidance (Updated)
Revenue	US$1.78 billion	US$5.42 billion (9 months ended Sept. 30)	N/A
Net Income	US$123 million	US$320 million (First half 2025)	N/A
Adjusted EBITDA	US$593 million	US$2.0 billion to US$2.2 billion (Range)	US$2.0 billion to US$2.2 billion (Range)
Average Freight Rate per TEU	$1,602	$1,622 (9 months ended Sept. 30)	N/A
Operating Cash Flow	$628 million (Q3 2025)	$628 million (Year to date)	N/A

The company is also making long-term capacity investments that affect future customer service levels, securing long-term charters for ten 11,500 TEU LNG dual-fuel container vessels with a total charter hire consideration of approximately $2.3 billion, with deliveries expected between 2027 and 2028.

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive ZIM Integrated Shipping Services Ltd.'s operations as of late 2025. The cost structure is heavily weighted toward variable expenses tied directly to sailing and capacity.

The largest component of costs falls under Cost of Revenue, which totaled $1.41 billion in the second quarter of 2025. This figure reflects the high variable nature of the business, dominated by expenses like vessel charter hire expenses, fuel (bunker) consumption, and port fees.

Here's a breakdown of key cost elements from the second quarter of 2025:

• Cost of Revenue: $1.41 billion (+0.3% Year-over-Year)
• SG&A Expenses: $84.2 million (+20.1% Year-over-Year)
• SG&A as a percentage of Q2 2025 Revenue: 5.1%

The fixed and semi-fixed overhead, Sales, General, and Administrative (SG&A) costs, were reported at $84.2 million for Q2 2025. This covers the corporate structure, sales efforts, and administrative functions necessary to run the global network.

The asset-light model means significant off-balance sheet or liability exposure related to chartered capacity. While the specific figure for lease liabilities for chartered ships around $4.62 billion isn't directly confirmed in the latest filings, the balance sheet reflects substantial commitments. For context, as of June 30, 2025, ZIM Integrated Shipping Services Ltd.'s net debt stood at $3.03 billion, and total liabilities were $7.34 billion.

ZIM Integrated Shipping Services Ltd. is actively managing its fleet, which impacts capital expenditure and future fixed costs. This investment in fleet transformation is a key cost driver:

Investment Metric	Q1 2025 Amount (USD)	Q2 2025 Amount (USD)
Capital Expenditures (CAPEX)	$78 million	$24 million

The investment in digital transformation and technology is part of the ongoing operational efficiency drive. Management noted continued investment in this area, alongside fleet renewal, with roughly 40% of vessels expected to be LNG-powered by the end of the program in 2025.

The composition of operating costs shows where the money is going:

• Vessel chartering, fuel, port fees, and crew expenses constitute the bulk of the $1.41 billion Cost of Revenue.
• The company is focused on controlling costs to maintain margins amid lower average freight rates of $1,479 per TEU in Q2 2025.

Finance: draft 13-week cash view by Friday.

ZIM Integrated Shipping Services Ltd. (ZIM) - Canvas Business Model: Revenue Streams

You're looking at ZIM Integrated Shipping Services Ltd.'s (ZIM) top-line performance, and honestly, it's all about moving boxes. The primary source of revenue is, without question, the freight charges collected from its container shipping services across global trade routes. This is the bread and butter of the business, pure and simple.

For the first nine months of 2025, total revenues for ZIM Integrated Shipping Services Ltd. totaled $5.42 billion. That figure reflects the market reality ZIM navigated through the first three quarters of the year, showing how much the rate environment impacts the final tally.

Beyond the base freight rate, ZIM Integrated Shipping Services Ltd. captures additional income through various mechanisms. These include surcharges and fees, which are necessary to cover volatile operational costs. Think of these as adjustments for things like Bunker Adjustment Factor (BAF) for fuel price swings, congestion charges when ports are slow, or fees related to equipment imbalance across the network. ZIM also generates revenue from specialized logistics and value-added services. For example, in the first quarter of 2025, total revenues from non-containerized cargo, which reflects mostly car carrier services, reached $114,000,000.

Here's a quick look at how the revenue and key pricing metrics stacked up for the nine-month period versus the most recent reported quarter:

Metric	First Nine Months of 2025	Third Quarter of 2025
Total Revenue	$5.42 billion	$1.78 billion
Average Freight Rate per TEU	$1,622	$1,602

The focus on specialized logistics and value-added services helps ZIM diversify away from pure spot-rate volatility, even if container shipping remains dominant. The company continues to invest in services like dry box tracking and reefer monitoring to capture more value per shipment. This is a smart move when core freight rates are under pressure.

To give you a concrete sense of the pricing power in the third quarter, the average freight rate per TEU was $1,602 in Q3 2025. That rate, while down year-over-year, shows the level ZIM was achieving in the market as of September 30, 2025, which is key to understanding the revenue generation for that period. Finance: draft 13-week cash view by Friday.