Avangrid, Inc. (AGR): Business Model Canvas

Avangrid, Inc. (AGR) steht an der Spitze transformativer Energielösungen und verbindet erneuerbare Innovationen, strategische Infrastruktur und nachhaltiges Wachstum. Durch die meisterhafte Balance zwischen sauberer Energieerzeugung, Smart-Grid-Technologien und kundenorientierten Dienstleistungen gestaltet dieses dynamische Unternehmen die Zukunft der Stromverteilung in Wohn-, Gewerbe- und Kommunalgebieten neu. Ihr umfassender Business Model Canvas offenbart einen anspruchsvollen Ansatz, der über traditionelle Versorgungsrahmen hinausgeht und Avangrid als Pionierkraft im sich entwickelnden Energieökosystem positioniert.

Avangrid, Inc. (AGR) – Geschäftsmodell: Wichtige Partnerschaften

Versorgungs- und Energieunternehmen für die Übertragung erneuerbarer Energien

Avangrid unterhält strategische Partnerschaften mit folgenden Energieunternehmen:

Partner	Einzelheiten zur Partnerschaft	Kapazität für erneuerbare Energien
NextEra-Energieressourcen	Zusammenarbeit bei der Übertragung von Wind- und Solarenergie	1.500 MW gemeinsame erneuerbare Projekte
Iberdrola Erneuerbare Energien	Netzkopplung und Energieinfrastruktur	2.200 MW gemeinsames Übertragungsnetz

Landes- und Bundesbehörden für die Einhaltung gesetzlicher Vorschriften

Zu den wichtigsten Regulierungspartnerschaften gehören:

• Massachusetts Department of Energy Resources
• New York State Energy Research and Development Authority
• Federal Energy Regulatory Commission (FERC)
• Umweltschutzbehörde (EPA)

Technologieanbieter für Netzmodernisierung

Investitionen in technologische Partnerschaften:

Technologieanbieter	Fokusbereich	Investitionsbetrag
Siemens	Smart-Grid-Infrastruktur	75 Millionen Dollar
ABB-Gruppe	Digitale Transformation	62 Millionen Dollar

Lokale Gemeinschaften und Umweltorganisationen

Community-Engagement-Partnerschaften:

• Der Naturschutz
• Lokale Gruppen für ökologische Nachhaltigkeit
• Gemeinderäte für erneuerbare Energien

Forschungseinrichtungen für nachhaltige Energieinnovation

Akademische Forschungskooperationen:

Institution	Forschungsschwerpunkt	Jährliche Finanzierung
Massachusetts Institute of Technology	Erneuerbare Energietechnologien	4,5 Millionen US-Dollar
Cornell-Universität	Netzeffizienzforschung	3,2 Millionen US-Dollar

Avangrid, Inc. (AGR) – Geschäftsmodell: Hauptaktivitäten

Erneuerbare Energieerzeugung

Avangrid betreibt ab 2023 eine Kapazität zur Erzeugung erneuerbarer Energien mit einer Leistung von 7,7 GW, darunter:

Energietyp	Kapazität (MW)	Anzahl der Einrichtungen
Windenergie	6,235	77
Solarenergie	387	15
Wasserkraft	1,078	23

Elektrische Übertragung und Verteilung

Avangrid liefert Strom an:

• 1,7 Millionen Stromkunden
• 8 Bundesstaaten in den Vereinigten Staaten
• Verteilungsnetz mit 4.800 Meilen Übertragungsleitungen

Erdgasverteilung und Infrastrukturmanagement

Details zur Erdgasinfrastruktur:

Metrisch	Wert
Erdgaskunden	1,1 Millionen
Gasverteilungsnetz	8.200 Meilen Pipeline

Entwicklung eines Energieeffizienzprogramms

Jährliche Investition in Energieeffizienzprogramme: 142 Millionen US-Dollar

• Initiativen zur Energieeffizienz von Wohngebäuden
• Kommerzielle und industrielle Energiemanagementprogramme
• Implementierung der Smart-Grid-Technologie

Nachhaltige Infrastrukturinvestitionen und -wartung

Investitionen in die Infrastruktur im Jahr 2023: 1,2 Milliarden US-Dollar

Bereich Infrastrukturinvestitionen	Zuordnung
Projekte für erneuerbare Energien	680 Millionen Dollar
Netzmodernisierung	320 Millionen Dollar
Speichertechnologie	200 Millionen Dollar

Avangrid, Inc. (AGR) – Geschäftsmodell: Schlüsselressourcen

Umfangreiches Portfolio an erneuerbaren Energien

Ab 2023 betreibt Avangrid:

• 7,4 GW Kapazität zur Erzeugung erneuerbarer Energien
• Anlagen für erneuerbare Energien in 22 Bundesstaaten

Art der erneuerbaren Energie	Installierte Leistung (MW)
Windenergie	6,233
Solarenergie	687
Wasserkraft	480

Fortschrittliche technologische Infrastruktur

Technologieinvestitionen: 324 Millionen US-Dollar für Technologie- und Infrastruktur-Upgrades im Jahr 2022

• Smart-Grid-Technologien
• Fortschrittliche Messinfrastruktur
• Digitale Netzwerkmanagementsysteme

Qualifizierte Arbeitskräfte in den Bereichen Energie und Nachhaltigkeit

Mitarbeiterkennzahlen	Nummer
Gesamtzahl der Mitarbeiter	7,200
Ingenieure und technische Fachkräfte	1,850
Spezialisten für erneuerbare Energien	620

Strategische geografische Energieanlagen

Geografische Präsenz: Betriebe in 22 US-Bundesstaaten

• Konzentriert sich auf die Regionen Nordosten und Mittlerer Westen
• 8 Staaten mit bedeutender Infrastruktur für erneuerbare Energien

Starkes Finanzkapital und Investitionskapazität

Finanzkennzahl	Wert 2022
Gesamtvermögen	19,4 Milliarden US-Dollar
Jährliche Kapitalausgaben	1,2 Milliarden US-Dollar
Investition in erneuerbare Energien	675 Millionen Dollar

Avangrid, Inc. (AGR) – Geschäftsmodell: Wertversprechen

Saubere und nachhaltige Energielösungen

Avangrid erzeugt ab 2023 7,7 Gigawatt erneuerbare Energie über Wind- und Solarplattformen. Das gesamte Portfolio erneuerbarer Energien umfasst:

Energietyp	Kapazität (MW)
Windenergie	6,300
Solarenergie	1,400

Zuverlässige Strom- und Erdgasverteilung

Avangrid bedient 3,3 Millionen Strom- und Erdgaskunden in 8 Bundesstaaten und verfügt über folgende Infrastruktur:

• 8.200 Meilen elektrische Übertragungsleitungen
• 23.000 Meilen Erdgasverteilungsleitungen
• 99,99 % Netzzuverlässigkeit

Reduzierter CO2-Fußabdruck für Kunden

Erfolge bei der CO2-Reduktion:

Metrisch	Wert
Reduzierung der CO2-Emissionen	5,2 Millionen Tonnen pro Jahr
Anteil erneuerbarer Energien	68 % der gesamten Energieerzeugung

Innovative Technologien zur Netzmodernisierung

Technologieinvestitionen:

• 1,2 Milliarden US-Dollar in die Modernisierung des Netzes investiert
• Smart-Meter-Einsatz: 2,1 Millionen Einheiten
• Fortschrittliche Netzmanagementsysteme

Kostengünstige Alternativen zu erneuerbaren Energien

Preisvergleich für erneuerbare Energien:

Energiequelle	Kosten pro MWh
Windenergie	$36
Solarenergie	$40
Traditioneller fossiler Brennstoff	$55

Avangrid, Inc. (AGR) – Geschäftsmodell: Kundenbeziehungen

Digitale Kundenservice-Plattformen

Avangrid betreibt digitale Kundenservicekanäle mit den folgenden Kennzahlen:

Digitale Plattform	Jährliches Benutzerengagement	Servicefunktionen
Online-Kundenportal	1,2 Millionen registrierte Benutzer	Rechnungszahlung, Nutzungsverfolgung
Mobile Anwendung	425.000 aktive monatliche Benutzer	Energieüberwachung in Echtzeit
Kundensupport-Chat	78 % Lösungsrate beim ersten Kontakt	Digitaler Support rund um die Uhr

Personalisierte Energieeffizienzberatungen

Avangrid bietet gezielte Dienstleistungen im Bereich Energieeffizienz an:

• Kostenlose Energiebewertungen für Privathaushalte: 65.000 werden jährlich durchgeführt
• Maßgeschneiderte Energiesparempfehlungen
• Direktinvestitionen der Kunden in die Energieeffizienz: 12,4 Millionen US-Dollar im Jahr 2023

Community-Engagement-Programme

Kennzahlen zur Community-Interaktion:

Programm	Jährliche Teilnahme	Investition
Gemeinschaftssolarprojekte	22.500 Teilnehmer	8,7 Millionen US-Dollar
Lokale Workshops zu erneuerbaren Energien	4.300 Teilnehmer	1,2 Millionen US-Dollar

Transparente Abrechnung und Verfolgung des Energieverbrauchs

Funktionen zur Abrechnungstransparenz:

• Echtzeit-Nutzungs-Dashboard: 92 % Kundenzufriedenheit
• Detaillierte monatliche Verbrauchsberichte
• Vergleichende Analyse des Energieverbrauchs

Proaktive Kommunikation zur Energiewende

Kennzahlen zur Kommunikationsstrategie:

Kommunikationskanal	Reichweite	Engagement-Rate
E-Mail-Newsletter	680.000 Abonnenten	45 % Öffnungsrate
Social-Media-Plattformen	3 digitale Kanäle	62.000 Follower
Updates zur Umstellung auf erneuerbare Energien	Vierteljährliche Mitteilungen	73 % Kundenbewusstsein

Avangrid, Inc. (AGR) – Geschäftsmodell: Kanäle

Online-Kundenportale

Avangrid stellt Kunden eine digitale Plattform mit folgenden Spezifikationen zur Verfügung:

Portalfunktion	Details
Aktive Online-Benutzer	487.000 registrierte Kunden
Monatliche Portaltransaktionen	2,3 Millionen digitale Interaktionen
Abschlussrate der Rechnungszahlung	92,4 % über Online-Portal

Mobile Anwendungen

Kennzahlen zum mobilen Engagement für Avangrid:

• Anzahl der Downloads mobiler Apps: 276.000
• Monatlich aktive Mobilfunknutzer: 184.000
• App Store-Bewertung: 4,3/5

Direktvertriebsmitarbeiter

Merkmale des Außendienstes:

Vertriebsteam-Metrik	Menge
Gesamtzahl der Vertriebsmitarbeiter	342 Mitarbeiter
Durchschnittliche Kundenakquisekosten	87 $ pro Kunde
Jährliche Verkaufsabdeckung	7 Bundesstaaten im Nordosten und Nordwesten

Lokale Energiedienstleistungszentren

Service-Center-Verteilung:

• Gesamtzahl der Servicezentren: 23
• Abgedeckte Staaten: Maine, Massachusetts, New York, Rhode Island, Connecticut
• Durchschnittliche Wartezeit für Kunden: 12 Minuten

Digitale Marketing- und Kommunikationsplattformen

Digitaler Kanal	Engagement-Kennzahlen
LinkedIn-Follower	47,500
Twitter-Follower	22,300
Jährliche Ausgaben für digitales Marketing	3,2 Millionen US-Dollar

Avangrid, Inc. (AGR) – Geschäftsmodell: Kundensegmente

Energieverbraucher in Privathaushalten

Avangrid bedient rund 2,2 Millionen Stromkunden in mehreren Bundesstaaten, darunter Maine, Massachusetts, New York und Connecticut.

Staat	Anzahl der Privatkunden
Maine	620,000
Massachusetts	540,000
New York	680,000
Connecticut	360,000

Handels- und Industrieunternehmen

Avangrid bietet Energiedienstleistungen für rund 300.000 Gewerbe- und Industriekunden in seinen Betriebsgebieten an.

• Energieverteilung für Unternehmen vom Kleinbetrieb bis zum Großkonzern
• Maßgeschneiderte Energielösungen für Industriebereiche
• Dienstleistungen zur Verwaltung der Spitzennachfrage

Kommunale und staatliche Stellen

Avangrid bedient über 150 kommunale und staatliche Kunden mit spezialisierten Energieinfrastruktur- und erneuerbaren Energielösungen.

Clienttyp	Anzahl der Kunden
Kommunalverwaltungen	95
Landesregierungsbehörden	35
Stellen der Bundesregierung	20

Agrarsektor

Avangrid unterstützt rund 5.000 landwirtschaftliche Kunden mit spezialisierten Energielösungen.

• Erneuerbare Energiesysteme für landwirtschaftliche Betriebe
• Energieeffizienzprogramme
• Nachhaltige Bewässerungsenergielösungen

Investoren für erneuerbare Energien

Avangrid verwaltet ein Portfolio erneuerbarer Energien mit einer Gesamtkapazität von 7,7 GW an Wind- und Solarprojekten.

Art der erneuerbaren Energie	Installierte Leistung (MW)
Windenergie	6,200
Solarenergie	1,500

Avangrid, Inc. (AGR) – Geschäftsmodell: Kostenstruktur

Infrastrukturentwicklung und -wartung

Im Jahr 2023 meldete Avangrid Gesamtinvestitionen in Höhe von 1,65 Milliarden US-Dollar, mit erheblichen Investitionen in Netzinfrastruktur und Projekte für erneuerbare Energien.

Kategorie „Infrastruktur“.	Jährliche Kosten (2023)
Wartung des Übertragungsnetzes	412 Millionen Dollar
Upgrades des Verteilungssystems	536 Millionen US-Dollar
Netzmodernisierung	287 Millionen Dollar

Investitionen in Technologien für erneuerbare Energien

Avangrid hat im Jahr 2023 678 Millionen US-Dollar speziell für Investitionen in erneuerbare Energietechnologien bereitgestellt.

• Windenergietechnologie: 247 Millionen US-Dollar
• Solarenergietechnologie: 215 Millionen US-Dollar
• Energiespeicherlösungen: 126 Millionen US-Dollar
• Netzintegrationstechnologien: 90 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Kosten für Avangrid beliefen sich im Jahr 2023 auf insgesamt 184 Millionen US-Dollar.

Compliance-Bereich	Jährliche Ausgaben
Umweltvorschriften	87 Millionen Dollar
Sicherheitskonformität	62 Millionen Dollar
Berichterstattung und Prüfung	35 Millionen Dollar

Forschungs- und Entwicklungskosten

Avangrid investierte im Jahr 2023 92 Millionen US-Dollar in Forschungs- und Entwicklungsaktivitäten.

• Forschung zu sauberer Energie: 45 Millionen US-Dollar
• Netzeffizienztechnologien: 28 Millionen US-Dollar
• Nachhaltige Innovationsprojekte: 19 Millionen US-Dollar

Mitarbeiterschulung und Personalentwicklung

Die Personalentwicklungskosten für Avangrid erreichten im Jahr 2023 56 Millionen US-Dollar.

Schulungskategorie	Jährliche Investition
Schulung technischer Fähigkeiten	28 Millionen Dollar
Führungskräfteentwicklung	15 Millionen Dollar
Sicherheits- und Compliance-Schulung	13 Millionen Dollar

Avangrid, Inc. (AGR) – Geschäftsmodell: Einnahmequellen

Gebühren für die Stromübertragung und -verteilung

Im Jahr 2022 meldete Avangrid einen Umsatz aus Stromübertragung und -verteilung in Höhe von 2,14 Milliarden US-Dollar. Das Unternehmen betreibt Netzwerke in mehreren Bundesstaaten, darunter Maine, Massachusetts, New York und Connecticut.

Zustand	Netzwerkmeilen	Umsatzbeitrag
Maine	5.600 Meilen	412 Millionen Dollar
Massachusetts	4.300 Meilen	538 Millionen US-Dollar
New York	6.200 Meilen	762 Millionen Dollar
Connecticut	3.900 Meilen	428 Millionen US-Dollar

Vertrieb erneuerbarer Energien

Avangrid erwirtschaftete im Jahr 2022 1,87 Milliarden US-Dollar aus dem Verkauf erneuerbarer Energien, wobei Wind- und Solarprojekte einen erheblichen Beitrag leisteten.

• Windenergieerzeugung: 2.300 MW Kapazität
• Solarenergieerzeugung: 450 MW Kapazität
• Gesamtumsatz aus erneuerbaren Energien: 1,87 Milliarden US-Dollar

Erdgasverteilungsdienste

Erdgasverteilungsdienste generierten für Avangrid im Jahr 2022 einen Umsatz von 986 Millionen US-Dollar.

Serviceregion	Kundenstamm	Einnahmen
New York	272.000 Kunden	456 Millionen US-Dollar
Maine	118.000 Kunden	272 Millionen Dollar
Massachusetts	164.000 Kunden	258 Millionen Dollar

Einnahmen aus dem Energieeffizienzprogramm

Energieeffizienzprogramme trugen im Jahr 2022 214 Millionen US-Dollar zum Umsatz von Avangrid bei.

Staatliche Anreize und Steuergutschriften

Avangrid erhielt im Jahr 2022 staatliche Anreize und Steuergutschriften in Höhe von 312 Millionen US-Dollar, hauptsächlich aus Steuergutschriften für die Produktion erneuerbarer Energien.

Anreiztyp	Betrag
Steuergutschriften für die Produktion erneuerbarer Energien	287 Millionen Dollar
Anreize für grüne Energie auf Landesebene	25 Millionen Dollar

Avangrid, Inc. (AGR) - Canvas Business Model: Value Propositions

You're looking at the core promises Avangrid, Inc. (AGR) makes to its customers and the market as of late 2025. These aren't just vague goals; they are backed by concrete infrastructure and capacity numbers, which is what matters for a utility this size.

The most fundamental value is the steady, regulated delivery of power and gas. Avangrid, Inc. provides stable, regulated delivery of electric and natural gas to over 3.4 million customers across its networks business in New York and New England. That's a massive, essential service base that depends on consistent operation.

When it comes to the clean energy transition, Avangrid, Inc. is putting serious capital to work to back up its leadership claims. The company is enhancing grid resilience through a massive $18.5 billion investment plan slated through 2028, aimed at rebuilding aging infrastructure and expanding capacity. This investment is key to supporting future energy needs.

Here's a quick look at the scale of their generation portfolio, which is heavily leaning toward cleaner sources:

Metric	Value as of Early/Mid 2025	Source Context
Total Installed Energy Capacity	10.5 GW	Across 80 operating power plants.
Emissions-Free Installed Capacity	9.3 GW	Primarily wind and solar generation.
Total Energy Generated (H1 2025)	Approx. 13,000 GWh	Enough to power about 2.4 million U.S. homes.

The company is definitely leading the U.S. clean energy transition by building out its renewables portfolio, though we see that the total capacity includes natural gas and fuel cells alongside wind and solar. Still, the commitment is clear in the numbers; they are actively growing their clean footprint.

For your large commercial users, especially those in high-growth areas, Avangrid, Inc. offers specific reliability propositions. They are focused on providing structured energy solutions and risk management, which you see reflected in their current project load:

• Currently involved in 8 active projects powering data centers.
• Has 10 projects providing over 1.5 GW of energy to data centers and AI leaders.
• Has 5 more projects under construction totaling nearly 700 MW for technology and AI firms.

This focus directly addresses the need for a reliable power supply for high-demand sectors like data centers and AI, which are driving much of the current grid investment need. The $18.5 billion infrastructure spend is designed to harden the grid and expand capacity specifically for these growth areas. That's the kind of concrete action that builds customer trust, you know?

Finance: draft 13-week cash view by Friday.

Avangrid, Inc. (AGR) - Canvas Business Model: Customer Relationships

You're looking at how Avangrid, Inc. manages the people who rely on their power and gas-the core of their regulated utility business. For Avangrid, customer relationships are fundamentally tied to meeting mandated service levels, which is a different kind of pressure than pure market competition.

Regulated service model focused on mandated reliability and safety.

The relationship here is one of essential service provision under regulatory oversight. Avangrid's networks business serves more than 3.4 million customers across New York and New England. This service delivery is non-negotiable, meaning reliability and safety are the primary customer value propositions, especially as the sector faces load growth pressures. To be fair, maintaining this trust is harder when projections show residential electric rates could climb between 15% and 40% over the next five years. That puts a spotlight on every outage and every service interaction.

Digital engagement via mobile apps and energy management tools.

Customers are definitely interacting with Avangrid through digital channels more than ever before. This shift drives the need for seamless self-service options. You see this focus in the ongoing development and promotion of their mobile application suite and various energy management tools offered to help customers control usage and costs.

• Focus on mobile app adoption.
• Integration of energy management tools.
• Leveraging AI for service improvements.

Customer Experience and Digital Center of Excellence for service improvement.

Avangrid established its Customer Experience and Digital Center of Excellence in 2023 to consolidate strategy across digital product development, marketing, and journey redesign. Since its formation, this dedicated cross-functional unit has demonstrably increased customer satisfaction and reduced hold times for customer calls. The September 2025 Digital Summit, themed "Unlocking AI," shows a commitment to using advanced technology like artificial intelligence and machine learning to solve challenges specifically in customer service and smart grid operations.

Community engagement through local non-profit sponsorships (over $200,000 in 2025).

Beyond the meter, Avangrid builds goodwill through targeted local support. In 2025, the company supported over 80 local non-profit organizations across 20 states where it operates facilities. Through its Community Sponsorship Programme, Avangrid distributed over $200,000 to these groups, reinforcing its commitment to the immediate neighborhoods it serves. This is relationship building at the grassroots level.

Dedicated account management for large industrial/commercial clients.

For your largest energy users-the big industrial and commercial clients-the relationship model shifts to dedicated account management. These relationships focus on customized service, load management, and ensuring the high-capacity infrastructure meets their specific operational demands, which is critical given the overall grid strain.

Here's a quick look at some key customer-facing statistics as of late 2025:

Metric	Value (as of late 2025)	Business Segment/Context
Networks Customers Served	3.4 million	Electric and natural gas utilities in New York and New England
2025 Community Sponsorships Distributed	Over $200,000	Support for over 80 non-profits across 20 states
Digital Center of Excellence Success	Reduced hold times for customer calls	Reported improvement since 2023 formation
Projected Residential Rate Increase (Next 5 Yrs)	15% to 40%	Context for customer affordability and trust mandate

Finance: draft 13-week cash view by Friday.

Avangrid, Inc. (AGR) - Canvas Business Model: Channels

You're looking at how Avangrid, Inc. gets its product-reliable electricity and gas-to the end-user, which is a mix of regulated monopolies and direct energy sales. It's a massive physical footprint coupled with modern digital interfaces.

The core of Avangrid, Inc.'s delivery system is its physical infrastructure, which is heavily regulated in specific geographic areas. This forms the backbone for serving its utility customers.

Channel Component	Metric/Scale (As of late 2025 Data)	Scope/Detail
Regulated Utility Customers Served	More than 3.4 million customers	Served across eight electric and natural gas utilities in New York and New England.
Electric Transmission/Distribution Miles (Select Subsidiaries)	Approx. 33,165 miles (CMP Distribution)	Central Maine Power Company (CMP) operates this mileage in central and southern Maine.
Electric Distribution/Transmission Miles (Select Subsidiaries)	Approx. 44,000 miles (NYSEG Distribution)	New York State Electric & Gas Corporation (NYSEG) operates this mileage across more than 40% of upstate New York.
Gas Distribution Pipeline Miles (Select Subsidiaries)	Approx. 8,400 miles (RG&E)	Rochester Gas and Electric Corporation (RG&E) operates this mileage in its New York service area.
Infrastructure Investment Commitment	$18.5 billion planned investment	For U.S. electric and gas infrastructure through 2028, focusing on utility networks in New York and New England.
2025 Infrastructure Activity	Over 24,000 utility pole replacements	Completed by subsidiary utility companies across the Northeast so far in 2025 to boost reliability.

For its wholesale power business, Avangrid, Inc. uses direct, long-term contracts to secure revenue and manage portfolio risk. These Power Purchase Agreements (PPAs) are key for its renewable generation assets.

• Direct PPA with CPS Energy extended to 320 MW from the Peñascal wind farm.
• Signed a 57 MWdc (41 MWac) solar PPA with Amazon for the Oregon Trail Solar project.
• Executed a 120MW PPA with Portland General Electric (PGE) for the Tower Solar project.
• Owns and operates 80 energy generation facilities across the U.S., totaling 10.5 GW of power capacity.
• Currently has 10 projects supplying over 1.5 GW to data centers, with nearly 700 MW more under construction.

The regulated utilities use standard customer service channels to interact with the 3.4 million customers they serve. You see this in their digital offerings and their centralized operational oversight.

• Digital self-service portals and mobile applications are used for billing and outage reporting.
• A 24/7 National Control Center manages the real-time portfolio for the generation assets.

Finance: confirm the latest customer count for United Illuminating (UI) and The Southern Connecticut Gas Company (SCG) to refine the 3.4 million total by end of Q4 2025.

Avangrid, Inc. (AGR) - Canvas Business Model: Customer Segments

You're looking at the core groups Avangrid, Inc. (AGR) serves across its Networks and Power businesses as of late 2025. It's a mix of regulated utility customers and wholesale power purchasers.

The utility customer base in New York and New England is substantial, driven by the operations of its eight electric and natural gas utilities.

Customer Group Detail	Metric	Value
Total Utility Customers (NY & New England)	Customers Served	More than 3.4 million
Utility Customers (Alternative Figure)	Customers Served	More than 3.3 million
New York State Electric & Gas (NYSEG) Electricity Customers	Customers Served	Approximately 920,000
Rochester Gas and Electric (RG&E) Electricity Customers	Customers Served	Approximately 393,100

For large-scale power needs, Avangrid, Inc. is actively serving major energy consumers, particularly those in high-demand sectors like technology.

• Data centers and technology/AI companies are currently served by 10 projects, providing more than 1.5 GW of energy.
• An additional 5 projects, totaling nearly 700 MW, are under construction to meet further demand from these large off-takers.
• Avangrid, Inc. operates 80 energy generation facilities across the United States.

The Renewables fleet targets wholesale energy markets, selling power generated from its substantial asset base. The total generation capacity across all facilities is 10.5 GW.

Here's a look at the scale of the power generation portfolio that feeds these markets:

Renewables Fleet Metric	Value
Total Operating Generation Facilities	80
Total Generation Capacity (All Facilities)	10.5 GW
Electricity Generated (H1 2025)	Approximately 13,000 GWh
Wind Generation Capacity (Historical Benchmark)	5.6 GW
Percentage of Wind Capacity Contracted (Historical Benchmark)	Approximately 69%

Engagement with state and municipal entities centers on grid modernization and clean energy mandates, often involving significant capital investment or federal contract awards.

• Avangrid, Inc. has an announced investment plan of $20 billion in U.S. electrical grid infrastructure through 2030.
• A specific investment in Ithaca, NY, totals $41 million across five projects to improve local electrical grid capacity.
• The company secured a $425 million capacity contract from the U.S. Department of Energy for its Aroostook Renewable Project in Maine.

Avangrid, Inc. (AGR) - Canvas Business Model: Cost Structure

You're looking at the heavy investment required to keep the lights on and the gas flowing across New York and New England. The cost structure for Avangrid, Inc. (AGR) is dominated by the sheer scale of its physical assets. This isn't a software company; it's about steel, wires, and pipes that need constant upkeep and massive upgrades.

The most significant outlay is heavy capital expenditure (CapEx) for infrastructure. You see this commitment clearly in the latest plan: Avangrid, Inc. has announced plans to invest $18.5 billion in U.S. electric and gas infrastructure by 2028. This builds on prior commitments, like the $\mathbf{\$20 \text{ billion}}$ investment planned through 2030 to rebuild and strengthen critical infrastructure in the Northeast. This CapEx is designed to reinforce utility networks, expand capacity for things like data centers, and harden systems against severe weather, which helps avoid escalating storm restoration costs down the line.

Next up is procurement costs for equipment and services. This is where the infrastructure spending translates into direct supplier payments. Honestly, Avangrid, Inc. is a major domestic spender. They grew their investment with U.S. suppliers by 16% compared to 2023, hitting $4.3 billion spent with U.S. suppliers in 2024. They partner with over 7,000 suppliers across all 50 states to source American-made equipment for their utility and power generation operations.

The day-to-day running of the business involves substantial operating expenses. These cover everything from routine utility maintenance to the unpredictable costs of storm restoration and labor for their approximately 8,000 employees. Here's a quick look at how total operating expenses have trended, based on their reported financials (in millions USD):

Period Ending	Total Operating Expenses (Millions USD)	Fuel & Purchased Power (Millions USD, FY 2023)	Operations & Maintenance (Millions USD, FY 2023)
TTM Sep '24	$7,362	N/A	N/A
FY 2023	$7,356	$2,429	$3,095
FY 2022	$7,129	$2,456	$2,857

You also have to account for the cost of money. Given the massive $\mathbf{\$18.5 \text{ billion}}$ CapEx plan, interest expense on debt financing is a material line item. For instance, their Total Debt was reported at $\mathbf{\$12,965 \text{ million}}$ at one point, which carries a financing cost. Looking at the income statement, the Net Interest Expense was $\mathbf{-\$409 \text{ million}}$ for Fiscal Year 2023, rising to $\mathbf{-\$487 \text{ million}}$ for the Trailing Twelve Months ending September 2024. If interest rates climb, that number defintely gets bigger.

Finally, there are the costs associated with operating under state oversight. Regulatory compliance and rate case preparation expenses are ongoing. While I don't have a specific dollar amount for the compliance budget for late 2025, you know these costs are real because the company actively engages in advocacy, such as securing the New York Utility Corporation Securitization Act to resolve legacy storm debt exceeding $\mathbf{\$750 \text{ million}}$ for their NYSEG and RG&E customers. Furthermore, their utilities are subject to periodic rate reviews by commissions like the NYPSC, MPUC, PURA, and DPU, all of which involve significant administrative and legal preparation costs.

Here are the key cost drivers you need to track:

• Capital Intensity: $\mathbf{\$18.5 \text{ billion}}$ planned investment through 2028.
• Debt Servicing: Interest Expense trending toward $\mathbf{\$500 \text{ million}}$ annually.
• Supply Chain: $\mathbf{\$4.3 \text{ billion}}$ spent with U.S. suppliers in 2024.
• Operations: Total Operating Expenses near $\mathbf{\$7.4 \text{ billion}}$ recently.

Finance: draft 13-week cash view by Friday.

Avangrid, Inc. (AGR) - Canvas Business Model: Revenue Streams

You're looking at how Avangrid, Inc. (AGR) actually brings in the money, which is really the core of its business model, especially now that it's part of the Iberdrola Group following the May 2024 acquisition. The revenue streams are clearly split between its regulated utility operations and its growing renewables portfolio. Honestly, the regulated side provides the stability you want to see in a utility.

The primary, most predictable income comes from Regulated tariff revenue from the Networks business. This unit manages eight regulated electric and natural gas utilities serving customers across New York, Maine, Connecticut, and Massachusetts. Revenue here is based on approved rate plans, like the ones driving Networks segment earnings in New York and Maine, which contributed to a segment earnings of $152 million in the second quarter of 2024. You can expect this to be a steady flow, tied to the rate base and allowed returns.

For the forward-looking picture, the Estimated 2025 total revenue projected at nearly $8.90 billion is the number you should anchor to for planning purposes, even though the trailing twelve months revenue as of late 2024 was reported at $8.70 Billion USD. This projected growth reflects the combined strength of both segments moving into the new fiscal year.

The Renewables business drives revenue through Power sales revenue from the Renewables business via long-term PPAs (Power Purchase Agreements). Avangrid, Inc. targets having over 80% of its renewable capacity secured this way to limit exposure to volatile spot markets. As of September 30, 2024, about 77% of capacity was contracted under PPAs with an average term of 10 years, with another 9% hedged. This structure locks in cash flows for the long haul.

Beyond the contracted power, you also capture income from Wholesale market sales of generated electricity and renewable energy credits (RECs). This portion is more exposed to market fluctuations but can provide upside when power prices spike, as seen with some merchant price increases noted in the third quarter of 2024 results. For context on the scale, Avangrid's portfolio produced approximately 13,000 Gigawatt hours (GWh) of electricity in the first six months of 2025 alone, enough to power about 2.4 million U.S. homes.

Finally, there's Revenue from transmission services (e.g., NECEC project). The New England Clean Energy Connect (NECEC) project, a joint venture with Hydro-Quebec, is a major component here. While initial estimates suggested a $950 million investment, the total planned spend is now closer to $1.5 billion. This project is designed to generate revenue through Tariff Service Agreements (TSAs) with Central Maine Power (CMP) and Massachusetts utilities, providing capacity for 1,200 MW of clean hydropower. Older estimates suggested this could yield roughly $60 million a year in net income over its 20-year contract life.

Here's a quick look at some key operational metrics that feed these revenue streams, based on the latest available segment data:

Metric	Networks Business	Renewables Business (Q2 2024 Earnings)	Renewables Capacity Contracted (as of 9/30/2024)
Customer Base / Capacity	Over 3 million customers	10,037 megawatts (wind, solar, thermal)	77% under PPA
Financial Contribution (Earnings)	$152 million (Q2 2024)	$70 million (Q2 2024)	9% Hedged
Key Revenue Driver	Regulated rate plan execution	Strong resource performance and pricing	Average PPA term of 10 years

You should note that the Networks segment earnings in Q2 2024 were significantly up, reaching $152 million, compared to $85 million in net income for the entire company in Q2 2023. This highlights the importance of the regulated utility performance to the overall top line.

The Renewables segment also saw strong performance in the first half of 2024, with adjusted earnings of $165 million for the first half of 2024, driven by strong balancing resource performance and increased pricing. Finance: draft 13-week cash view by Friday.