Credicorp Ltd. (BAP): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von Credicorp Ltd. (BAP), einem Finanzunternehmen, das innovative Bankdienstleistungen, hochmoderne digitale Plattformen und umfassende Finanzlösungen in der dynamischen Marktlandschaft Perus meisterhaft miteinander verknüpft hat. Durch die sorgfältige Ausarbeitung eines Geschäftsmodells, das Privatkundengeschäft, Vermögensverwaltung und technologische Innovation nahtlos integriert, hat sich Credicorp als transformative Kraft im Finanzsektor positioniert und bietet personalisierte Erlebnisse, die unterschiedliche Kundensegmente ansprechen, von einzelnen Verbrauchern bis hin zu großen Unternehmen.

Credicorp Ltd. (BAP) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Allianz mit Scotiabank

Credicorp Ltd. unterhält eine strategische Allianz mit der Scotiabank für internationale Bankdienstleistungen. Ab 2024 ermöglicht die Partnerschaft grenzüberschreitende Finanzgeschäfte in mehreren Märkten Lateinamerikas.

Einzelheiten zur Partnerschaft	Umfang der Zusammenarbeit
Geografische Abdeckung	Peru, Chile, Kolumbien
Jährliches Transaktionsvolumen	2,3 Milliarden US-Dollar
Dauer der Partnerschaft	Laufend seit 2018

Finanztechnologie-Partnerschaften

Credicorp arbeitet mit mehreren regionalen Fintech-Anbietern zusammen, um die Möglichkeiten des digitalen Bankings zu verbessern.

• Culqi – Integration digitaler Zahlungsplattformen
• Niubiz – Lösungen zur Zahlungsabwicklung
• Interbank – Digitale Banking-Infrastruktur

Institutionelle Mikrofinanzpartnerschaften

Credicorp unterstützt Mikrofinanzinstitutionen in ganz Peru aktiv durch gezielte finanzielle Kooperationen.

Mikrofinanzpartner	Kreditportfolio	Geografischer Fokus
MiBanco	587 Millionen US-Dollar	Ländliches Peru
Financiera Confianza	342 Millionen US-Dollar	Unterversorgte Gemeinschaften

Versicherungspartnerschaften

Über Pacific Seguros unterhält Credicorp umfassende Netzwerke für die Zusammenarbeit im Versicherungsbereich.

• Rimac Seguros – Gemeinsame Entwicklung von Versicherungsprodukten
• La Positiva Seguros – Risikomanagementlösungen
• Interseguro – Lebens- und Rentenversicherungspartnerschaften

Kooperationen mit digitalen Zahlungsplattformen

Credicorp lässt sich in mehrere Fintech-Plattformen integrieren, um die digitalen Zahlungsmöglichkeiten zu erweitern.

Fintech-Partner	Transaktionsvolumen (2024)	Servicetyp
Ja	1,2 Milliarden US-Dollar	Mobile Zahlungen
PagoEfectivo	876 Millionen US-Dollar	Digitale Übertragungen

Credicorp Ltd. (BAP) – Geschäftsmodell: Hauptaktivitäten

Privat- und Geschäftsbankdienstleistungen

Credicorp ist über die Banco de Credito del Peru (BCP) tätig, die ab 2023 Folgendes verwaltet:

• Gesamtkreditportfolio: 40,8 Milliarden US-Dollar
• Gesamteinlagen: 47,2 Milliarden US-Dollar
• Marktanteil in Peru: 30,5 % im Privatkundengeschäft

Bankensegment	Gesamtvermögen (2023)	Einnahmen
Privatkundengeschäft	52,6 Milliarden US-Dollar	3,1 Milliarden US-Dollar
Kommerzielles Banking	38,4 Milliarden US-Dollar	2,7 Milliarden US-Dollar

Vermögensverwaltung und Anlageberatung

Die Vermögensverwaltungsabteilung von Credicorp verwaltete über Wealth Management und Interfin:

• Verwaltetes Gesamtvermögen: 12,3 Milliarden US-Dollar
• Anzahl vermögender Kunden: 45.000
• Durchschnittlicher Portfoliowert: 273.000 $

Entwicklung einer digitalen Banking-Plattform

Digital-Banking-Kennzahlen für 2023:

• Mobile-Banking-Nutzer: 3,2 Millionen
• Digitales Transaktionsvolumen: 24,6 Milliarden US-Dollar
• Durchdringung des digitalen Bankings: 68 % des gesamten Kundenstamms

Risikomanagement und Finanzanalyse

Risikometrik	Wert 2023
Quote der notleidenden Kredite	2.4%
Rückstellungen für Kreditausfälle	685 Millionen Dollar
Eigenkapitalquote	14.2%

Produktinnovation bei Krediten und Krediten

Neue Produktentwicklung im Jahr 2023:

• Digitale Kreditplattform für KMU: 1,2 Milliarden US-Dollar an neuen Krediten
• Erweiterung des Mikrofinanzprodukts: 78.000 neue Kunden
• Digitale Bonitätsbewertungsmodelle: Verkürzung der Genehmigungszeit um 40 %

Credicorp Ltd. (BAP) – Geschäftsmodell: Schlüsselressourcen

Umfangreiches Filialnetz in ganz Peru

Ab 2024 betreibt Credicorp Ltd. über seine Tochtergesellschaft Banco de Crédito del Perú (BCP) 1.438 physische Filialen in ganz Peru. Das Filialnetz umfasst 134 Provinzen und 24 Regionen des Landes.

Zweigtyp	Anzahl der Filialen
Städtische Zweige	1,102
Ländliche Zweige	336

Digitale Banking-Infrastruktur

Die digitalen Plattformen von Credicorp bedienen im Dezember 2023 6,2 Millionen aktive Digital-Banking-Nutzer.

• Downloads von Mobile-Banking-Apps: 3,8 Millionen
• Online-Transaktionsvolumen: 245 Millionen Transaktionen jährlich
• Verfügbarkeit der digitalen Plattform: 99,97 % Verfügbarkeit

Erfahrene Finanzexperten

Credicorp beschäftigt in seinem gesamten Finanzdienstleistungs-Ökosystem 36.542 Vollzeitkräfte.

Professionelle Kategorie	Anzahl der Mitarbeiter
Bankprofis	22,345
Versicherungsspezialisten	6,789
Technologieexperten	4,567

Technologie- und Datenanalysefunktionen

Technologieinvestitionen im Jahr 2023: 187,5 Millionen US-Dollar

• KI-gestützte Risikobewertungssysteme
• Kreditbewertungsplattformen für maschinelles Lernen
• Blockchain-fähige Transaktionsverfolgung

Finanzkapital und Reserven

Finanzkennzahlen ab Q4 2023:

Finanzkennzahl	Betrag
Gesamtvermögen	75,3 Milliarden US-Dollar
Eigenkapital	12,6 Milliarden US-Dollar
Kernkapitalquote	14.2%

Credicorp Ltd. (BAP) – Geschäftsmodell: Wertversprechen

Umfassende Finanzlösungen für Privatpersonen und Unternehmen

Credicorp Ltd. meldete im dritten Quartal 2023 eine Bilanzsumme von 73,5 Milliarden US-Dollar. Die Bank bietet Finanzlösungen in mehreren Segmenten mit der folgenden Aufteilung an:

Segment	Gesamtwert des Portfolios	Marktanteil
Firmenkundengeschäft	24,3 Milliarden US-Dollar	37.5%
Privatkundengeschäft	18,7 Milliarden US-Dollar	29.2%
Banking für kleine Unternehmen	12,5 Milliarden US-Dollar	19.4%

Fortgeschrittene digitale Banking-Erfahrung

Digital-Banking-Kennzahlen für Credicorp im Jahr 2023:

• Mobile-Banking-Nutzer: 2,8 Millionen
• Digitales Transaktionsvolumen: 156 Millionen Transaktionen
• Online-Banking-Penetration: 68 % des gesamten Kundenstamms

Personalisierte Finanzberatungsdienste

Leistung im Bereich Vermögensverwaltung und Beratung:

Servicekategorie	Gesamtes verwaltetes Vermögen	Durchschnittliches Kundenportfolio
Beratung für vermögende Unternehmen	12,6 Milliarden US-Dollar	3,2 Millionen US-Dollar
Ruhestandsplanung	8,4 Milliarden US-Dollar	$620,000

Wettbewerbsfähige Zinssätze und flexible Kreditprodukte

Zinssätze und Volumina der Kreditprodukte:

• Durchschnittlicher Zinssatz für Privatkredite: 12,5 %
• Durchschnittlicher Zinssatz für Hypothekendarlehen: 7,8 %
• Gesamtkreditportfolio: 45,2 Milliarden US-Dollar
• Quote notleidender Kredite: 2,3 %

Integrierte Bank- und Versicherungsangebote

Leistung im Versicherungs- und Bancassurance-Segment:

Versicherungsprodukt	Gesamtprämien	Marktdurchdringung
Lebensversicherung	876 Millionen US-Dollar	22%
Sachversicherung	542 Millionen US-Dollar	15.6%

Credicorp Ltd. (BAP) – Geschäftsmodell: Kundenbeziehungen

Persönlicher Kundenservice

Credicorp Ltd. unterhält ab 2024 2.500 Kundendienstmitarbeiter in ganz Peru. Die Bank betreibt landesweit 461 physische Filialen und bietet direkte persönliche Interaktionskanäle.

Servicekanal	Durchschnittliche Reaktionszeit	Kundenzufriedenheitsrate
Support in der Filiale	15 Minuten	87.3%
Telefonsupport	7,5 Minuten	82.6%
Online-Chat	5 Minuten	89.1%

Digitale Self-Service-Plattformen

Die digitalen Plattformen von Credicorp bedienen im Jahr 2024 3,2 Millionen aktive Digital-Banking-Nutzer.

• Downloads von Mobile-Banking-Apps: 1,8 Millionen
• Aktive Online-Banking-Nutzer: 1,4 Millionen
• Digitales Transaktionsvolumen: 72 % der Gesamttransaktionen

Engagierte Kundenbetreuer für Firmenkunden

Credicorp betreut 12.500 Firmen- und institutionelle Kunden mit spezialisierten Relationship-Management-Teams.

Kundensegment	Anzahl der dedizierten Manager	Durchschnittlicher Portfoliowert
Große Unternehmen	350	150 Millionen Dollar
Mittlere Unternehmen	750	35 Millionen Dollar
Kleine Unternehmen	1,200	5 Millionen Dollar

Unterstützung für mobiles und Online-Banking

Credicorp bietet rund um die Uhr digitalen Banking-Support über mehrere Kanäle.

• Support für mobile Apps: Rund um die Uhr verfügbar
• Online-Banking-Helpdesk: 99,7 % Verfügbarkeit
• Durchschnittliche Zeit für die Lösung digitaler Probleme: 3,2 Stunden

Kundentreue- und Prämienprogramme

Das Treueprogramm von Credicorp umfasst 2,6 Millionen aktive Teilnehmer in allen Kredit- und Debitkartensegmenten.

Stufe des Treueprogramms	Anzahl der Mitglieder	Jährlicher Prämienwert
Basisstufe	1,6 Millionen	12 Millionen Dollar
Premium-Stufe	650,000	28 Millionen Dollar
Elite-Stufe	350,000	45 Millionen Dollar

Credicorp Ltd. (BAP) – Geschäftsmodell: Kanäle

Physische Bankfilialen

Im Jahr 2023 betreibt Credicorp 1.544 physische Bankfilialen in ganz Peru. Das Bankennetzwerk umfasst bundesweit 532 Bezirke mit Schwerpunkt auf städtischen Gebieten.

Zweigtyp	Anzahl der Filialen	Geografische Abdeckung
Privatkundenfilialen	1,214	Städtische Zentren
Firmenkundenfilialen	330	Wichtige Ballungsräume

Online-Banking-Website

Die Online-Banking-Plattform von Credicorp, Banca por Internet, bedient im Dezember 2023 3,2 Millionen aktive digitale Nutzer.

• Website-Verkehr: 2,1 Millionen einzelne Besucher pro Monat
• Transaktionsvolumen: 47,6 Millionen digitale Transaktionen pro Quartal
• Durchschnittliche Sitzungsdauer: 12,4 Minuten

Mobile-Banking-Anwendung

Die 2015 eingeführte mobile App von Credicorp hat im Jahr 2023 2,8 Millionen aktive monatliche Nutzer.

Metriken für mobile Apps	Statistik 2023
Gesamtzahl der Downloads	4,6 Millionen
Monatlich aktive Benutzer	2,8 Millionen
Mobiler Transaktionswert	1,2 Milliarden US-Dollar vierteljährlich

ATM-Netzwerk

Credicorp unterhält ab 2023 2.187 Geldautomaten in ganz Peru.

• Netzabdeckung: 98 % der großen städtischen Zentren
• Monatliche Geldautomatentransaktionen: 22,3 Millionen
• Gesamttransaktionswert: 680 Millionen US-Dollar pro Quartal

Digitale Kundensupport-Plattformen

Die digitalen Supportkanäle von Credicorp umfassen mehrere Kommunikationsmethoden.

Support-Kanal	Monatliche Interaktionen	Durchschnittliche Reaktionszeit
WhatsApp-Unterstützung	415,000	12 Minuten
Web-Chat	287,000	15 Minuten
Unterstützung für mobile Apps	203,000	10 Minuten

Credicorp Ltd. (BAP) – Geschäftsmodell: Kundensegmente

Privatkunden im Privatkundengeschäft

Im Jahr 2024 betreut Credicorp rund 6,5 Millionen private Privatkunden in ganz Peru. Zum Kundenstamm gehören:

• Inhaber privater Bankkonten: 3,8 Millionen
• Kreditkartennutzer: 2,1 Millionen
• Privatkreditkunden: 1,4 Millionen

Kundensegment	Gesamtzahl	Durchschnittlicher Kontostand
Junge Erwachsene (18–35)	1,9 Millionen	$3,200
Berufstätige mittleren Alters (36-55)	2,6 Millionen	$7,500
Senioren (55+)	1 Million	$5,800

Kleine und mittlere Unternehmen

Credicorp unterstützt 215.000 kleine und mittlere Unternehmen (KMU) mit spezialisierten Finanzdienstleistungen.

• Verarbeitende KMU: 62.000
• KMU im Dienstleistungssektor: 89.000
• Einzelhandels-KMU: 64.000

KMU-Segment	Gesamtzahl der ausgezahlten Kredite	Durchschnittliche Kredithöhe
Kleinstunternehmen	580 Millionen Dollar	$22,000
Kleine Unternehmen	1,2 Milliarden US-Dollar	$85,000
Mittlere Unternehmen	2,3 Milliarden US-Dollar	$320,000

Firmenkunden und institutionelle Kunden

Credicorp betreut 1.850 Firmen- und institutionelle Kunden mit einem Gesamtvermögen im Firmenkundengeschäft von 12,4 Milliarden US-Dollar.

• Große Unternehmen: 450 Kunden
• Regierungsinstitutionen: 210 Kunden
• Multinationale Unternehmen: 380 Kunden

Vermögende Privatpersonen

Die Bank verwaltet das Vermögen von 38.500 vermögenden Privatpersonen mit einem verwalteten Gesamtvermögen von 6,8 Milliarden US-Dollar.

Vermögenssegment	Anzahl der Kunden	Durchschnittlicher Portfoliowert
Ultra High Net Worth (>10 Mio. USD)	2,500	18 Millionen Dollar
Hohes Vermögen (1 bis 10 Millionen US-Dollar)	36,000	2,5 Millionen Dollar

Kunden aus dem Kleinstunternehmen- und Agrarsektor

Credicorp bietet Finanzdienstleistungen für 345.000 Kleinstunternehmen und landwirtschaftliche Kunden mit einem Gesamtkreditvolumen von 890 Millionen US-Dollar.

• Ländliche Kleinstunternehmen: 210.000 Kunden
• Agrarproduzenten: 135.000 Kunden

Credicorp Ltd. (BAP) – Geschäftsmodell: Kostenstruktur

Investitionen in Technologie und digitale Infrastruktur

Im Jahr 2023 investierte Credicorp Ltd. 127,3 Millionen US-Dollar in Technologie und digitale Infrastruktur. Die Aufteilung der Technologieaufwendungen stellt sich wie folgt dar:

Kategorie	Ausgabenbetrag ($)
Kernbankensysteme	42,6 Millionen
Cybersicherheitsinfrastruktur	31,5 Millionen
Digitale Banking-Plattformen	35,2 Millionen
Cloud-Computing	18,0 Millionen

Gehälter und Schulungen der Mitarbeiter

Die gesamten Personalaufwendungen für Credicorp Ltd. beliefen sich im Jahr 2023 auf 456,7 Millionen US-Dollar, mit folgender Aufteilung:

• Grundgehälter: 312,4 Millionen US-Dollar
• Schulung und Entwicklung: 23,6 Millionen US-Dollar
• Leistungsprämien: 87,3 Millionen US-Dollar
• Leistungen an Arbeitnehmer: 33,4 Millionen US-Dollar

Wartung des Filialnetzes

Die Betriebskosten des Filialnetzes beliefen sich im Jahr 2023 auf insgesamt 84,2 Millionen US-Dollar, mit folgender Verteilung:

Ausgabentyp	Betrag ($)
Miete und Ausstattung	42,1 Millionen
Dienstprogramme	16,3 Millionen
Wartung	25,8 Millionen

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Kosten für Credicorp Ltd. beliefen sich im Jahr 2023 auf 67,5 Millionen US-Dollar:

• Rechtliche und behördliche Berichterstattung: 28,6 Millionen US-Dollar
• Compliance-Infrastruktur: 22,9 Millionen US-Dollar
• Externe Prüfungsgebühren: 16,0 Millionen US-Dollar

Kosten für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf 42,3 Millionen US-Dollar und wurden wie folgt aufgeteilt:

Marketingkanal	Aufwand ($)
Digitales Marketing	18,7 Millionen
Traditionelle Medien	12,4 Millionen
Kampagnen zur Kundengewinnung	11,2 Millionen

Credicorp Ltd. (BAP) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen und Kreditprodukten

Für das Geschäftsjahr 2023 meldete Credicorp Ltd. einen Nettozinsertrag von 2,314 Milliarden US-Dollar. Die Aufschlüsselung des Kreditportfolios umfasst:

Kreditkategorie	Gesamtwert des Portfolios
Unternehmenskredite	8,7 Milliarden US-Dollar
Privatkredite	6,3 Milliarden US-Dollar
Kredite für kleine Unternehmen	2,1 Milliarden US-Dollar

Bankgebühren und Provisionen

Im Jahr 2023 erwirtschaftete Credicorp 712 Millionen US-Dollar aus Bankgebühren und Provisionen mit folgender Verteilung:

• Kontoführungsgebühren: 189 Millionen US-Dollar
• Transaktionsgebühren: 276 Millionen US-Dollar
• Kreditkartengebühren: 247 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Der Umsatz aus der Vermögensverwaltung erreichte im Jahr 2023 345 Millionen US-Dollar, mit folgenden Schlüsselsegmenten:

Servicekategorie	Einnahmen
Vermögensverwaltung	189 Millionen Dollar
Private Banking	156 Millionen Dollar

Verkauf von Versicherungsprodukten

Das Versicherungssegment von Credicorp generierte 523 Millionen US-Dollar im Jahr 2023, segmentiert wie folgt:

• Lebensversicherung: 276 Millionen US-Dollar
• Schaden- und Unfallversicherung: 247 Millionen US-Dollar

Gebühren für digitale Banktransaktionen

Die Einnahmen aus dem digitalen Banking beliefen sich auf insgesamt 187 Millionen Dollar im Jahr 2023, mit Aufschlüsselung:

• Mobile-Banking-Transaktionen: 89 Millionen US-Dollar
• Online-Zahlungsabwicklung: 98 Millionen US-Dollar

Credicorp Ltd. (BAP) - Canvas Business Model: Value Propositions

You're looking at the core reasons clients choose Credicorp Ltd. (BAP) over the competition, and honestly, the data shows it's about scale, diversification, and digital dominance, especially with Yape.

Financial inclusion for underserved micro-entrepreneurs

Credicorp Ltd. (BAP) directly addresses the underserved market through its microfinance arm, Mibanco, and the reach of Yape. This isn't just a mission statement; it shows up in the numbers. Between 2020 and 2024, the group financially included a total of 5.7 million people across Peru using Yape and BCP services. Specifically for micro-entrepreneurs, Mibanco Peru banked over 58,000 people in 2024, with a strong focus on gender, as 62% of those banked were women. Furthermore, Yape itself served as a gateway, granting first-time loans to 541,000 people in 2024, officially bringing them into the formal financial system. This effort is moving the needle regionally, where Credicorp's Financial Inclusion Index shows that in Peru, 28% of the adult population now operates at an advanced level of financial inclusion, nearly doubling the 15% seen in 2021.

Comprehensive, diversified financial ecosystem under one roof

The value here is the sheer breadth of services available to its client base, which totals around 20 million clients internationally. This ecosystem spans four core lines of business, which helps insulate performance from single-market volatility, as evidenced by the strong Return on Equity (ROE) of 19.6% in the third quarter of 2025. The total assets managed by the holding company stood at $68.110 billion as of June 2025. You get universal banking via BCP, microfinance via Mibanco, insurance and pensions through Grupo Pacífico and Prima AFP, and investment services through Credicorp Capital.

Here's a quick look at the scale of the overall group:

Metric	Value (as of late 2025/latest report)
Total Assets (June 2025)	$68.110 billion
Projected Total Revenue (FY 2025)	Approx. $6.47 billion
Q3 2025 Return on Equity (ROE)	19.6%
Risk-Adjusted NIM (Q3 2025)	5.53%

Regional stability and scale across multiple Latin American markets

Credicorp Ltd. (BAP) is not just a Peruvian entity; its presence across key South American economies provides a layer of regional stability. The group operates in Chile, Colombia, and Bolivia, in addition to its home market of Peru, and has a presence in Panama and the United States. This geographic diversification is a key proposition when regional economic conditions shift. For instance, in the broader Latin American context, the average financial inclusion score rose from 38 points in 2021 to 47.6 in 2024 across the eight countries studied. Credicorp's operations span markets where scores vary, showing its ability to navigate different regulatory and economic landscapes:

• Chile: 58.3 (FII Score, 2024)
• Colombia: 48.3 (FII Score, 2024)
• Bolivia: 43.7 (FII Score, 2024)
• Perú: 46.1 (FII Score, 2024)

Seamless, low-cost digital payments via the Yape platform

Yape is the engine for high-frequency, low-cost engagement. As of the third quarter of 2025, the platform boasted 15.5 million monthly active users (MAU), representing 82% of Peru's economically active population. Users are highly engaged, conducting an average of 58.5 transactions per month. The value proposition here is clear: low cost and high utility. In Q3 2025, revenue per MAU was PEN 7.4, while expenses per MAU were only PEN 5, showing a positive and growing margin on high volume. This digital scale is now a material contributor, accounting for 6.6% of Credicorp's total risk-adjusted revenue in Q3 2025. The platform achieved profitability, reaching break-even in May 2024.

Specialized wealth management for affluent and institutional clients

For high-net-worth individuals and institutions, Credicorp Capital offers specialized management, aiming to capture capital flows from the region. The US Wealth Management unit has seen significant growth, increasing its Assets Under Management (AUM) from $700 million in 2019 to nearly $3.000 billion recently. The firm has a stated ambition to double that US AUM again by 2028, or ideally by 2027. Regionally, Credicorp Capital managed USD 10.6 BN across fixed income, equities, and balanced portfolios at the close of 2024. Overall, the firm reports managing USD 41.58 Billion in assets under management. This segment provides tailored solutions, including wealth planning and a structural portfolio approach based on client risk profiles.

Finance: draft 13-week cash view by Friday.

Credicorp Ltd. (BAP) - Canvas Business Model: Customer Relationships

You're looking at how Credicorp Ltd. (BAP) builds and maintains connections with its diverse client base as of late 2025. It's a mix of high-touch service for big players and massive digital scale for the retail segment.

Dedicated relationship managers for corporate and institutional clients.

For your largest clients, Credicorp Ltd. assigns specialized teams. They manage a total of 12,500 corporate and institutional clients using this dedicated approach. This structure is tiered based on client size and portfolio value, which helps you see where the high-value focus lies.

Client Segment	Number of Dedicated Managers	Average Portfolio Value
Large Corporations	350	$150 million
Medium Enterprises	750	$35 million
Small Businesses	1,200	$5 million

To put that in perspective, the Universal Banking segment serves 1,850 corporate and institutional clients with total corporate banking assets of $12.4 billion.

Digital self-service and 24/7 support through mobile applications.

The digital relationship is dominated by the Yape platform. As of the third quarter of 2025, Yape has 15.5 million monthly active users, which is equivalent to 82% of the economically active population in Peru. This scale allows for massive transactional engagement, with fee income growth accelerating, supported by this activity. For general digital support across their platforms, you see metrics like Available 24/7 mobile app support and an online banking helpdesk maintaining 99.7% uptime.

• Yape Monthly Active Users (Q3 2025): 15.5 million
• Yape 2026 Target Users: 16.5 million
• Fee Income Growth (YTD Q3 2025): Increased 8.2% year-over-year

Automated, data-driven credit scoring for microfinance lending.

In the microfinance space, through Mibanco, Credicorp Ltd. is clearly leaning into data to manage risk and scale lending. While the exact percentage of loans scored by an automated system isn't public, the focus on analytics and risk management is clear. Mibanco itself posted a strong profitability, achieving a 18.8% Return on Equity for the quarter in Q3 2025. Management expects the cost of risk for 2025 to be in the range of 2% to 2.4%, reflecting these proactive, data-driven origination and risk repricing measures.

Customer loyalty and rewards programs for cardholders.

Credicorp Ltd. runs a structured loyalty program that captures a significant portion of its cardholders. The program has 2.6 million active participants across credit and debit card segments. Generally, customers engaged in a brand's loyalty program will spend 12-18% more each year than non-members, and Credicorp's structure aims to capture that incremental spend.

Loyalty Program Tier	Number of Members	Annual Rewards Value
Basic Tier	1.6 million	$12 million
Premium Tier	650,000	$28 million
Elite Tier	350,000	$45 million

The total annual rewards value distributed across these tiers is $85 million.

Credicorp Ltd. (BAP) - Canvas Business Model: Channels

You're looking at how Credicorp Ltd. (BAP) gets its value propositions to its customers across its footprint in Peru, Bolivia, and beyond. It's a mix of old-school presence and aggressive digital scaling, which is key to their strategy.

Physical bank branches and ATM networks across Peru and Bolivia.

The Universal Banking segment, primarily through Banco de Crédito del Perú (BCP) and Banco de Crédito de Bolivia (BCPB), still relies on physical infrastructure. While the focus is digital, the physical footprint remains essential for trust and certain transactions, especially outside major urban centers. BCP Bolivia, for instance, has been pushing its digital wallet, SOLI, but the branches support that network. The overall group has a presence in Peru, Chile, Colombia, Bolivia, and Panama.

Mobile banking applications (BCP App, Yape App).

This is where the action is. Yape is a massive channel, evolving from a payment method into a digital ecosystem. As of the second quarter of 2025, Yape surpassed 15 million monthly active users (MAU). That represents about 75% of Peru's economically active population. To give you a sense of the engagement, users were completing an average of 40 transactions monthly on Yape in Q2 2025. The BCP App and Yape together have been the main drivers of financial inclusion, helping to include 5.7 million people in the formal system between 2020 and 2024.

The monetization through this channel is accelerating; Yape's lending arm served 3 million users as of Q2 2025, and its average revenue per user (ARPU) hit PEN 6.5. This digital push is structural; Credicorp aims for innovation, largely driven by platforms like Yape, to contribute 10% of its risk-adjusted revenue by 2026.

Here's a quick look at the scale of the digital reach as of mid-2025:

Channel Metric	Value/Amount	Period/Context
Yape Monthly Active Users (MAU)	15 million+	Q2 2025
Yape MAU as % of Peru's EAP	75%	Q2 2025
Total People Included (Yape & BCP)	5.7 million	Since 2020 (as of May 2025)
Yape Inclusive Loans Granted	541,000	In 2024
Yape Average Revenue Per User (ARPU)	PEN 6.5	Q2 2025

Online banking websites for retail and corporate transactions.

The online banking websites for BCP and BCP Bolivia support the full range of retail and corporate services, complementing the mobile apps. Transactional activity on these digital platforms, alongside Yape, boosted fee income by 8.2% year-over-year in the first half of 2025. The overall efficiency ratio for Credicorp Ltd. stood at 44.9% in the first half of 2025, reflecting upfront investments to scale these digital capabilities.

Specialized sales forces for insurance and pension products.

Grupo Pacífico and Prima AFP utilize specialized sales channels, including Bancassurance, which embeds protection products into the banking relationship. Pacifico's ambition is to make Peru the most protected country in Latin America, targeting a doubling of its client base to 15 million by 2030. They aim to raise Bancassurance's share from 8% to 10% of Credicorp's net income by 2027. In 2024, Pacífico issued over 3.6 million inclusive insurance policies. Prima AFP is noted as the second largest player in the Pensions business in Peru.

The Insurance underwriting results grew 11.2% in Q2 2025, reflecting stronger Life business results.

Credicorp Ltd. (BAP) - Canvas Business Model: Customer Segments

Credicorp Ltd. (BAP) serves a highly diversified client base across the Andean region, with a strong focus on Peru. The customer segments are clearly delineated across its Universal Banking, Insurance and Pensions, Microfinance, and Investment Management and Advisory operations.

Mass market retail banking clients (deposits, consumer loans).

This segment is the largest by volume, heavily supported by the digital ecosystem, particularly Yape. As of late 2024, Credicorp Ltd. served approximately 6.5 million individual retail banking customers across Peru. Within this base, the composition included:

• - Personal banking account holders: 3.8 million.
• - Credit card users: 2.1 million.
• - Personal loan customers: 1.4 million.

Digital engagement is critical here; as of Q1 2025, Credicorp had 3.2 million active digital banking users. Yape, a key part of the digital ecosystem, reached 15.5 million monthly active users by Q3 2025, which is the equivalent of 82% of the economically active population. Lending within this digital sphere is growing, with Yape's lending segment serving 3 million users as of Q2 2025. The strength of the core retail operation is reflected in BCP's ROE, which stood at 25.6% in Q3 2025. Furthermore, low-cost deposits, a key funding source from this segment, accounted for 58.1% of the total funding base in Q3 2025.

Here are some key retail banking metrics from recent periods:

Metric	Value	Period/Context
Retail Banking Loan Growth (FX-neutral)	3%	Q3 2025 (Quarter-over-quarter)
Yape Lending Users	3 million	Q2 2025
BCP ROE	25.6%	Q3 2025
Share of Demand/Saving Accounts in Funding	40.6%	Q2 2025

Small and medium-sized enterprises (SMEs) and micro-entrepreneurs (Mibanco).

Mibanco specifically targets the microfinance sector. As of 2024, Credicorp's Mibanco held a loan portfolio valued at $587 million USD. The segment is progressing steadily toward profitability targets. Mibanco's year-to-date contribution to ROE was 16% at the end of Q3 2025, with its profitability standing at 12.3% at that quarter end. Loan origination pipelines remain healthy for Microfinance.

Large corporations and institutional clients (Wholesale Banking).

Credicorp manages approximately 12,500 corporate and institutional clients with specialized relationship management teams. Wholesale Banking showed loan portfolio growth of 1.8% on a quarter-over-quarter basis in Q3 2025. Loan growth was noted as particularly robust in wholesale banking short-term loans in Q1 2025.

Affluent and High-Net-Worth individuals (Wealth Management).

The Wealth Management division, including Interfin, managed a total of $12.3 billion USD in assets under management (AUM) as of 2024. This segment served 45,000 high-net-worth clients, with an average portfolio value of $273,000 USD. In Q3 2025, AUM in US dollars increased by 6% quarter-over-quarter.

Pension fund members and insurance policyholders.

The Insurance and Pensions segment demonstrated strong financial contribution, supporting the overall group ROE in Q3 2025. Specifically, the insurance underwriting result grew by 33.1% year-over-year in Q3 2025, reflecting strong service results in the Life business.

Credicorp Ltd. (BAP) - Canvas Business Model: Cost Structure

You're looking at the major drains on Credicorp Ltd.'s bottom line as of late 2025. The cost structure is heavily weighted toward human capital and the ongoing, necessary overhaul of its technology backbone. These are the fixed and variable costs that management must keep a tight rein on to meet those efficiency targets they've been talking about.

Personnel expenses remain a significant line item. Credicorp Ltd. supports a large workforce across its regional footprint, which includes operations in Peru, Chile, Colombia, Bolivia, and Panama. As of the end of 2024, the total employee count was reported at 38,000 people, definitely a substantial fixed cost base to manage. [cite: 2 from first search]

The push for digital transformation is directly reflected in operating expenses. Credicorp Ltd. is treating technology as a growth engine, which means spending on infrastructure, cloud migration, standardized architecture, and Artificial Intelligence. [cite: 2 from second search] This investment focus is clear when you look at the top-line expense movement.

Cost Component Indicator	Latest Reported Period/Figure	Value/Context
Operating Expense Growth	Nine Months Ended September 30, 2025 (9M 2025)	Grew 12.8% [cite: 11 from second search]
Cost of Risk (Indicator)	First Quarter of 2025 (1Q 2025)	Fell to a low of 1.6% [cite: 1 from second search]
Provision for Credit Losses (2023 Baseline)	Year Ended December 31, 2023	S/3,622,345 thousand (net of recoveries) [cite: 7 from first search]
Innovation Portfolio Contribution to Expenses	9M 2025	Fueled operating expense growth alongside core BCP businesses [cite: 11 from second search]

Managing the cost of risk, or loan loss provisions, is a constant variable cost tied to the quality of the lending portfolios across Universal Banking and Microfinance. While the cost of risk showed material improvement in early 2025, falling to 1.6% in Q1, this line item requires constant monitoring against the backdrop of economic shifts in the region. [cite: 1 from second search] The full-year 2024 provision for credit losses was S/3,519,447 thousand, illustrating the scale of this cost category. [cite: 7 from first search]

Beyond personnel and tech, the traditional overhead remains a factor. This includes maintaining the physical footprint, even as digital adoption accelerates. You have to factor in the administrative overhead required to run a multi-country financial group.

The expense structure is clearly evolving, with innovation investments being a key driver of the 12.8% operating expense growth for the first nine months of 2025. [cite: 11 from second search] This signals a strategic shift where technology spend is now embedded in the recurring cost base, not just a separate project budget.

• Significant personnel expenses supporting over 38,000 employees as of 2024. [cite: 2 from first search]
• High, ongoing investment costs for IT modernization, cloud migration, and AI capabilities. [cite: 2 from second search]
• Variable cost of risk tied to loan portfolio performance, with recent indicators showing improvement to 1.6% in 1Q2025. [cite: 1 from second search]
• Administrative and branch network maintenance costs forming the necessary overhead for regional operations.

Finance: draft 13-week cash view by Friday.

Credicorp Ltd. (BAP) - Canvas Business Model: Revenue Streams

You're looking at the core ways Credicorp Ltd. (BAP) brings in money as of late 2025. It's a mix of traditional banking income and newer digital monetization, which is what you'd expect from a major financial holding company in the region.

The largest component, as always, is the spread between what they pay for deposits and what they earn on loans. This is the engine room of the business. Following that, you see a deliberate push into non-lending revenue, which helps smooth out earnings when the credit cycle shifts.

Here's a quick look at the key revenue drivers based on the Q3 2025 figures:

Revenue Stream Component	Latest Reported Metric/Value (Q3 2025)	Year-over-Year Change
Net Interest Income (NII)	S/3,687.83 million	Increased 2.7% YoY
Fee Income Growth	8.2% increase	Boosted by Yape and BCP transactional activity
Insurance Underwriting Results (Grupo Pacífico)	Not specified in Soles	Rose 33.1% YoY
Gains on FX Transactions	Not specified in Soles	Rose 23.4%
Innovation Portfolio Contribution (Yape)	7.4% of total risk-adjusted revenue	Yape lending revenue up 13x YoY

The Net Interest Income (NII) from lending activities was reported at S/3,687.83 million for the third quarter of 2025, showing a 2.7% year-over-year increase. This was supported by a strengthened funding mix and a loan portfolio that is yielding more, even as the Net Interest Margin (NIM) settled at 6.57%.

Fee-based income from transactional services and asset management is definitely picking up steam. You see this in a few places:

• Fee income itself saw an 8.2% increase in Q3 2025.
• The digital ecosystem, primarily Yape, now contributes 7.4% of total risk-adjusted revenue.
• The lending revenue specifically within Yape surged 13x year-over-year, now representing 20% of Yape's total revenue.

For the insurance business, Grupo Pacífico is delivering strong underwriting performance. The insurance underwriting results jumped by 33.1% year-over-year, which is a significant driver within the overall group results. The insurance and pensions segment posted an ROE of 20.9% in the quarter.

Gains from proprietary trading and investment activities are also a notable, albeit more volatile, stream. For instance, gains on Foreign Exchange (FX) transactions specifically saw a large jump, rising 23.4% due to higher volumes through BCP.

Finally, the returns flowing from subsidiaries and equity investments are reflected in the overall profitability metrics that shareholders see. The Return on Equity (ROE) for Credicorp stood strong at 19.6% in Q3 2025, underpinned by the net income attributable to the company reaching S/1,738.7 million for the quarter.