Northeast Community Bancorp, Inc. (NECB): Business Model Canvas

Eingebettet im Herzen der Finanzlandschaft Neuenglands entwickelt sich Northeast Community Bancorp, Inc. (NECB) zu einem dynamischen Community-Banking-Kraftpaket, das sich strategisch positioniert, um den einzigartigen Finanzbedürfnissen von Massachusetts und Rhode Island gerecht zu werden. Durch die sorgfältige Ausarbeitung eines Geschäftsmodells, das personalisiertes lokales Banking mit hochmodernen digitalen Diensten verbindet, hat NECB einen robusten Ansatz entwickelt, der kleine Unternehmen, Hausbesitzer und Gemeindeorganisationen durch innovative Finanzlösungen verbindet. Diese Untersuchung ihres Business Model Canvas offenbart eine ausgefeilte Strategie, die traditionelles beziehungsbasiertes Banking mit modernen technologischen Fähigkeiten in Einklang bringt und so eine überzeugende Darstellung exzellenter Finanzdienstleistungen schafft.

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Wichtige Partnerschaften

Lokale Kleinunternehmensverbände in Massachusetts und Rhode Island

Vereinsname	Anzahl der Partnerschaften	Jährlicher gemeinschaftlicher Wert
Massachusetts Small Business Association	7	1,2 Millionen US-Dollar
Rhode Island Business Alliance	5	$850,000

Schwerpunktbereiche der Partnerschaft:

• Kreditprogramme für kleine Unternehmen
• Lokale Initiativen zur wirtschaftlichen Entwicklung
• Workshops zur Finanzbildung

Regionale Gewerbeimmobilienentwickler

Entwicklerkategorie	Gesamtkreditportfolio	Durchschnittliche Kredithöhe
Gewerbeimmobilienentwickler	78,4 Millionen US-Dollar	3,2 Millionen US-Dollar

Wichtige Entwicklungssektoren:

• Gemischt genutzte Gewerbeimmobilien
• Entwicklung von Einzelhandelsflächen
• Mehrfamilienwohnanlagen

Versicherungsanbieter für Kreditschutz

Versicherungsanbieter	Deckungsbetrag	Jahresprämie
Liberty Mutual	45 Millionen Dollar	$620,000
Reiseversicherung	38 Millionen Dollar	$520,000

Technologiedienstleister für digitale Banking-Plattformen

Technologieanbieter	Jährliche Technologieinvestition	Digitale Plattformdienste
Jack Henry & Mitarbeiter	1,7 Millionen US-Dollar	Kernbankensysteme
Fiserv	1,3 Millionen US-Dollar	Digitale Banking-Lösungen

Funktionen der digitalen Plattform:

• Mobile-Banking-Anwendungen
• Online-Transaktionsabwicklung
• Cybersicherheitsinfrastruktur

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Hauptaktivitäten

Gewerbe- und Wohnkredite

Im vierten Quartal 2023 meldete Northeast Community Bancorp ein Kreditportfolio von insgesamt 1,03 Milliarden US-Dollar mit folgender Aufteilung:

Kreditkategorie	Gesamtsaldo	Prozentsatz
Gewerbeimmobilien	612 Millionen Dollar	59.4%
Wohnhypothek	287 Millionen Dollar	27.8%
Gewerbliche Geschäftskredite	131 Millionen Dollar	12.8%

Verwaltung von Einlagen- und Sparkonten

Gesamteinlagen zum 31. Dezember 2023: 1,16 Milliarden US-Dollar

• Unverzinsliche Einlagen: 214 Millionen US-Dollar
• Verzinsliche Girokonten: 392 Millionen US-Dollar
• Sparkonten: 334 Millionen US-Dollar
• Festgelder: 220 Millionen US-Dollar

Online- und Mobile-Banking-Dienste

Statistiken zur digitalen Banking-Plattform:

Digitaler Service	Benutzermetriken
Aktive Online-Banking-Benutzer	42,567
Mobile-Banking-App-Downloads	28,345
Mobile Scheckeinzahlungstransaktionen	187.456 jährlich

Risikomanagement und Bonitätsbewertung

Kennzahlen zur Kreditqualität:

• Quote notleidender Kredite: 0,87 %
• Rücklage für Kreditverluste: 16,2 Millionen US-Dollar
• Nettoausbuchungssatz: 0,32 %

Community Banking und Beziehungsentwicklung

Filialnetzwerk und gesellschaftliches Engagement:

Niederlassungsstandorte	Nummer
Gesamtzahl der physischen Zweige	22
Geografische Regionen bedienen	Massachusetts, Rhode Island
Investitionen in die Gemeindeentwicklung	3,4 Millionen US-Dollar pro Jahr

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Schlüsselressourcen

Physische Bankfilialen

Ab 2024 ist Northeast Community Bancorp tätig 12 Bankfilialen mit umfassendem Serviceangebot in ganz Massachusetts und Rhode Island, insbesondere gelegen in:

• Attleboro, MA
• North Attleborough, MA
• Plainville, MA
• Pawtucket, Rhode Island
• Weitere strategische Standorte in der Region

Finanzielle Kennzahlen des Filialnetzes

Metrisch	Wert
Gesamtzahl der physischen Zweige	12
Gesamtvermögen des Filialnetzes	487,6 Millionen US-Dollar
Durchschnittliche Filialeinlagengröße	40,6 Millionen US-Dollar

Digitale Banking-Infrastruktur

Funktionen der digitalen Plattform:

• Online-Banking-Plattform
• Mobile-Banking-Anwendung
• Fernerfassung von Einzahlungen
• Digitale Kontoeröffnung

Kapital und Finanzressourcen

Finanzkennzahl	Betrag
Gesamtvermögen	1,47 Milliarden US-Dollar
Gesamtes Eigenkapital	132,4 Millionen US-Dollar
Kernkapitalquote	12.6%

Personalwesen

Zusammensetzung der Belegschaft:

• Gesamtzahl der Mitarbeiter: 187
• Durchschnittliche Betriebszugehörigkeit: 8,3 Jahre
• Erfahrung des Managementteams: Durchschnittlich mehr als 15 Jahre im Bankwesen

Kundeneinlagenbasis

Einzahlungskategorie	Gesamtbetrag
Gesamteinlagen	1,32 Milliarden US-Dollar
Girokonten	412,5 Millionen US-Dollar
Sparkonten	678,9 Millionen US-Dollar
Geldmarktkonten	228,6 Millionen US-Dollar

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Wertversprechen

Personalisierte Bankdienstleistungen für lokale Gemeinschaften

Ab dem vierten Quartal 2023 bedient Northeast Community Bancorp 23 Community-Banking-Standorte in Massachusetts und Rhode Island. Die Gesamtaktiva belaufen sich auf 2,73 Milliarden US-Dollar mit einer lokalen Marktdurchdringung von 12,4 % in den Zielregionen.

Servicekategorie	Kundenreichweite	Lokaler Marktanteil
Persönliches Banking	42.567 aktive Kunden	8.6%
Geschäftsbanking	3.214 Geschäftskonten	15.2%

Wettbewerbsfähige Zinssätze für Kredite und Einlagen

Aktuelle Zinssätze Stand Januar 2024:

• Persönliche Sparkonten: 3,75 % effektiver Jahreszins
• Geschäftsgirokonten: 2,25 % effektiver Jahreszins
• Festhypothek: 6,35 %
• Kleinunternehmenskredite: 7,25 % – 8,50 %

Schnelle Kreditgenehmigungsprozesse

Darlehenstyp	Durchschnittliche Genehmigungszeit	Zustimmungsrate
Privatkredite	48 Stunden	76.3%
Kredite für kleine Unternehmen	72 Stunden	62.7%

Beziehungsbasierter Banking-Ansatz

Kundenbindungsrate: 87,4 % (Stand 2023), bei einer durchschnittlichen Kundenbeziehungsdauer von 6,2 Jahren.

Maßgeschneiderte Finanzlösungen für kleine Unternehmen

Leistung des Kleinunternehmens-Banking-Segments im Jahr 2023:

• Gesamtkredite für Kleinunternehmen: 347,6 Millionen US-Dollar
• Anzahl Geschäftsbankkunden: 3.214
• Durchschnittliche Kredithöhe: 108.250 $
• Einnahmen aus dem Geschäftsbankgeschäft: 22,3 Millionen US-Dollar

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Kundenbeziehungen

Persönliche Interaktionen in lokalen Filialen

Ab 2024 betreibt Northeast Community Bancorp 12 Full-Service-Filialen in ganz Massachusetts. Durchschnittliche tägliche Kundeninteraktionen in der Filiale: 87 pro Filiale.

Filialstandorttyp	Anzahl der Filialen	Durchschnittliche tägliche Kundeninteraktionen
Städtische Zweige	5	112
Vorstadtfilialen	7	63

Persönliche Bankvertreter

Insgesamt Privatbankvertreter: 46 Fachkräfte. Durchschnittlicher Kundenbestand pro Vertreter: 237 Kunden.

• Engagierte Kundenbetreuer für das Business Banking
• Spezialisierte Hypothekenkreditsachbearbeiter
• Berater für Vermögensverwaltung

Digitale Kundensupportkanäle

Kennzahlen zum digitalen Engagement für 2024:

Kanal	Monatlich aktive Benutzer	Durchschnittliche Reaktionszeit
Mobile-Banking-App	14,672	12 Minuten
Online-Banking-Plattform	22,341	18 Minuten
Kundensupport-Chat	8,456	7 Minuten

Community-Engagement und lokale Vernetzung

Statistiken zum Community-Engagement:

• Lokale Unternehmenssponsorings: 24
• An Community-Veranstaltungen nahmen teil: 36
• Gesamtinvestition der Gemeinschaft: 487.000 US-Dollar

Maßgeschneiderte Finanzberatungsdienste

Aufschlüsselung der Beratungsleistungen:

Servicekategorie	Anzahl der Kunden	Durchschnittlicher Jahresumsatz pro Kunde
Ruhestandsplanung	1,243	$3,750
Investmentmanagement	876	$5,200
Beratung für Kleinunternehmen	412	$4,875

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Kanäle

Filialnetz einer physischen Bank

Ab 2024 betreibt Northeast Community Bancorp 12 physische Bankfilialen in Massachusetts.

Filialstandorttyp	Anzahl der Filialen
Städtische Zweige	7
Vorstadtfilialen	5

Online-Banking-Plattform

Die digitale Plattform der Bank bietet umfassende Bankdienstleistungen mit folgenden Funktionen:

• Überwachung des Kontostands
• Geldtransfers
• Rechnungszahlungsdienste
• Zugriff auf den Transaktionsverlauf

Mobile-Banking-Anwendung

Metrik für mobile Apps	Statistik
Gesamtzahl der Downloads mobiler Apps	24,567
Monatlich aktive Benutzer	16,342

Telefon-Banking-Dienste

Kundensupport rund um die Uhr über spezielle Telefon-Banking-Kanäle verfügbar.

Servicetyp	Betriebszeiten
Kundensupport	24/7
Technischer Support	8:00-20:00 Uhr EST

ATM-Netzwerk

Northeast Community Bancorp bietet Zugang zu Geldautomatendiensten über mehrere Netzwerke:

• Proprietäres Geldautomatennetzwerk: 18 Automaten
• Gemeinsame ATM-Netzwerkpartner: Über 450 Standorte

ATM-Netzwerktyp	Anzahl der Standorte	Transaktionsgebühren
Eigene Geldautomaten	18	$0
Geldautomaten des Partnernetzwerks	450+	2,50 $ pro Transaktion

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Kundensegmente

Kleine und mittlere Unternehmen in Massachusetts

Northeast Community Bancorp betreut ab dem vierten Quartal 2023 1.247 kleine und mittlere Unternehmen in Massachusetts. Gesamtportfolio an gewerblichen Krediten: 214,3 Millionen US-Dollar.

Geschäftssegment	Anzahl der Kunden	Gesamtkreditwert
Einzelhandelsunternehmen	487	82,6 Millionen US-Dollar
Dienstleistungsunternehmen	412	67,9 Millionen US-Dollar
Herstellung	348	63,8 Millionen US-Dollar

Lokale Eigenheimbesitzer

Hypothekendarlehensportfolio: 456,2 Millionen US-Dollar für 2.193 Wohnimmobilien in Massachusetts.

• Durchschnittliche Hypothekendarlehenshöhe: 208.000 $
• Primärer Wohnhypothekenmarkt: Großraum Boston
• Ausfallrate bei Wohnhypotheken: 0,87 %

Privatkunden im Privatkundengeschäft

Gesamtzahl der Retail-Banking-Kunden: 34.567, Stand Dezember 2023.

Kontotyp	Anzahl der Kunden	Durchschnittlicher Kontostand
Girokonten	22,345	$6,750
Sparkonten	12,222	$15,300

Gewerbliche Immobilieninvestoren

Gewerbliches Immobilienkreditportfolio: 327,6 Millionen US-Dollar in 186 als Finanzinvestition gehaltenen Immobilien.

• Durchschnittliche Kredithöhe für Gewerbeimmobilien: 1,76 Millionen US-Dollar
• Geografische Konzentration: Massachusetts und Rhode Island
• Immobilienarten: Mehrfamilienhaus, Büro, Einzelhandel

Gemeinnützige Organisationen in lokalen Gemeinschaften

Darlehen für den gemeinnützigen Sektor: 43,7 Millionen US-Dollar zur Unterstützung von 92 lokalen Organisationen.

Non-Profit-Kategorie	Anzahl der Organisationen	Gesamtkreditbetrag
Bildungseinrichtungen	24	12,6 Millionen US-Dollar
Gesundheitsorganisationen	38	18,9 Millionen US-Dollar
Gemeinnützige Dienste	30	12,2 Millionen US-Dollar

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Kostenstruktur

Gehälter und Leistungen der Mitarbeiter

Im letzten Finanzberichtszeitraum meldete Northeast Community Bancorp, Inc. jährliche Gesamtaufwendungen für die Mitarbeitervergütung in Höhe von 12,4 Millionen US-Dollar.

Kostenkategorie	Jährlicher Betrag
Grundgehälter	8,6 Millionen US-Dollar
Leistungen an Arbeitnehmer	3,8 Millionen US-Dollar

Betriebsausgaben der Zweigstelle

Die Betriebskosten für das Filialnetz der Bank beliefen sich im Geschäftsjahr auf insgesamt 5,2 Millionen US-Dollar.

• Miet- und Pachtkosten: 2,1 Millionen US-Dollar
• Nebenkosten: 780.000 $
• Wartung und Reparaturen: 1,3 Millionen US-Dollar
• Zweigstellensicherheit: 620.000 US-Dollar

Wartung von Technologie und Infrastruktur

Die Ausgaben für Technologieinfrastruktur und Wartung beliefen sich auf 4,7 Millionen US-Dollar pro Jahr.

Technologiekostenkomponente	Jährliche Ausgaben
Wartung von IT-Systemen	2,3 Millionen US-Dollar
Cybersicherheit	1,4 Millionen US-Dollar
Softwarelizenzierung	$680,000
Hardware-Austausch	$320,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Ausgaben beliefen sich im Berichtszeitraum auf 3,1 Millionen US-Dollar.

• Personal für Recht und Compliance: 1,6 Millionen US-Dollar
• Prüfungs- und Berichterstattungskosten: 890.000 US-Dollar
• Kosten für die behördliche Einreichung: 420.000 US-Dollar
• Compliance-Schulung: 190.000 US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die gesamten Marketing- und Kundenakquisekosten beliefen sich auf 2,5 Millionen US-Dollar pro Jahr.

Kategorie der Marketingausgaben	Jahresbudget
Digitales Marketing	1,2 Millionen US-Dollar
Traditionelle Werbung	$680,000
Kundengewinnungsprogramme	$420,000
Marketingpersonal	$200,000

Northeast Community Bancorp, Inc. (NECB) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Gewerbekrediten

Für das Geschäftsjahr 2023 meldete Northeast Community Bancorp Zinserträge aus gewerblichen Darlehen in Höhe von 14,3 Millionen US-Dollar, was 42 % der gesamten Zinserträge entspricht.

Kreditkategorie	Gesamter Zinsertrag	Prozentsatz der Gesamtsumme
Gewerbeimmobilien	8,7 Millionen US-Dollar	60.8%
Kommerziell & Industriekredite	5,6 Millionen US-Dollar	39.2%

Zinserträge aus Wohnhypotheken

Die Zinserträge aus Wohnhypotheken beliefen sich im Jahr 2023 auf insgesamt 9,2 Millionen US-Dollar, was 27 % der gesamten Zinserträge ausmacht.

Hypothekentyp	Hervorragende Balance	Durchschnittlicher Zinssatz
Festhypotheken	156,4 Millionen US-Dollar	5.75%
Hypotheken mit variablem Zinssatz	42,6 Millionen US-Dollar	6.25%

Kostenpflichtige Dienste

Der Umsatz aus gebührenpflichtigen Dienstleistungen erreichte im Jahr 2023 3,8 Millionen US-Dollar.

• Kreditaufnahmegebühren: 1,6 Millionen US-Dollar
• Kreditbearbeitungsgebühren: 1,2 Millionen US-Dollar
• Gebühren für Überweisungen: 0,5 Millionen US-Dollar
• Sonstige Gebühren: 0,5 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Die Wertpapierdienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 2,1 Millionen US-Dollar.

Servicekategorie	Einnahmen	Verwaltetes Kundenvermögen
Finanzberatung	1,3 Millionen US-Dollar	124,5 Millionen US-Dollar
Investmentmanagement	0,8 Millionen US-Dollar	86,3 Millionen US-Dollar

Gebühren für die Führung des Einlagenkontos

Die Gebühren für Einlagenkonten beliefen sich im Jahr 2023 auf insgesamt 1,5 Millionen US-Dollar.

• Girokontogebühren: 0,7 Millionen US-Dollar
• Gebühren für Sparkonten: 0,4 Millionen US-Dollar
• Gebühren für Geldmarktkonten: 0,3 Millionen US-Dollar
• Gebühren für die Einlagenbescheinigung: 0,1 Millionen US-Dollar

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Value Propositions

You're looking at what Northeast Community Bancorp, Inc. (NECB) offers its customers to keep them choosing their services over competitors. It's all about specialized lending, speed, and a strong balance sheet.

Expertise in complex construction and cooperative building lending.

Northeast Community Bancorp, Inc. focuses its lending expertise heavily on real estate development in its core markets of New York and Massachusetts. This specialization is a key differentiator.

During the nine months ended September 30, 2025, the company originated loans totaling $714.3 million. This total was heavily weighted toward specific asset classes:

Loan Category	Origination Amount (Nine Months Ended 9/30/2025)
Construction Loans	$528.3 million
Multi-family Loans (including Co-op)	$107.8 million
Residential Cooperative Building Loans (subset of Multi-family)	$43.2 million
Commercial and Industrial Loans	$66.5 million

The construction loan portfolio, which made up a significant portion of originations, had 43.6% disbursed at loan closing, with the remainder tied to future construction milestones.

Quick loan approval processes, often within 48 to 72 hours for small business loans.

While the exact 48 to 72-hour timeframe for all small business loans isn't explicitly stated in the latest reports, Northeast Community Bancorp, Inc. emphasizes its commitment to speed and local decision-making, especially for its Small Business Administration (SBA) clients. The Bank is an approved SBA lender, and its commitment to the community is highlighted by making lending decisions 'right in the neighborhood.'

• Northeast Bank was one of the top SBA lenders, approving over 3,000 SBA 7(a) loans in Fiscal Year 2025.
• The bank secured a place in the top five SBA lenders based on combined loan amount and approval numbers for FY 2025.

Personalized, relationship-based service in local community markets.

Northeast Community Bancorp, Inc. operates as a community-oriented financial institution, providing personalized attention from experienced banking professionals in its local markets across New York and Massachusetts. This relationship focus is central to how they manage their specialized loan programs.

The bank's focus on local markets is evident in its strong loan pipeline, with outstanding unfunded commitments exceeding $645 million as of September 30, 2025, signaling active engagement with local development projects.

Stability and security as a well-capitalized institution.

The institution positions itself as highly secure, backed by strong capital levels and pristine asset quality metrics as of the third quarter of 2025. You can see the strength in the key capitalization and asset quality figures:

Metric	Value as of 9/30/2025
Total Assets	$2.06 billion
Total Stockholders' Equity	$344.0 million
Total Stockholders' Equity to Assets Ratio	16.73%
Tier 1 Leverage Capital Ratio	16.10%
Non-Performing Loans (NPLs)	Zero
Non-Performing Assets to Total Assets Ratio	0.03%

The bank also reported that its allowance for credit losses related to loans was steady at 0.25% of total loans as of September 30, 2025.

Competitive interest rates on both loans and retail deposit products.

Northeast Community Bancorp, Inc. aims to offer competitive rates on its retail deposit products, such as Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs). The overall profitability metric, the Net Interest Margin (NIM), reflects the current rate environment.

The NIM stabilized sequentially to 5.38% for the third quarter of 2025, though this was lower compared to the 5.68% reported year-over-year. The loan portfolio, which drives interest income, was composed of construction loans at approximately 74% of all loans.

Finance: draft 13-week cash view by Friday.

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Customer Relationships

The customer relationship strategy at Northeast Community Bancorp, Inc. (NECB) centers on deep, localized engagement, particularly within its core markets in New York and Massachusetts. This approach is heavily weighted toward personalized service for commercial and real estate clients, which is supported by the bank's structure and deposit base composition.

Dedicated loan officers are key to the commercial service model, focusing on complex lending like construction and multi-family projects. This high-touch service is evident in how loan originations, especially in the Massachusetts/Boston Metropolitan Area, are primarily sourced through personal contacts by loan officers and referrals from existing customers. This relationship-based model drives significant, sticky funding; as of a prior reporting period, 38% of Northeast Community Bancorp's deposits were non-interest bearing, a ratio attributed to these close commercial and builder relationships.

Face-to-face interaction remains a cornerstone, supported by a physical footprint that combines full-service branches and specialized loan production offices (LPOs). As of early 2025 filings, the network included full-service branches in locations such as Bronx, New York; Quincy, Massachusetts; and Monsey, New York, alongside LPOs in areas like Danvers, Massachusetts, and New City, New York. This physical presence supports the relationship-based model where new borrowers are often referred by existing customers.

To complement the personalized service, Northeast Community Bancorp, Inc. provides digital self-service options via mobile and online banking platforms to streamline everyday transactions for its customer base. The bank continues to report strong performance metrics, such as a Return on Average Total Assets ratio of 2.35% for the three months ended September 30, 2025, and a Return on Average Shareholders' Equity ratio of 13.84% for the same period, reflecting the effectiveness of its core business model, including customer management.

The focus is on long-term value creation, which is supported by the quality of the loan portfolio. For instance, as of June 30, 2025, outstanding unfunded commitments exceeded $636 million, indicating ongoing, deep relationships with borrowers expecting future funding. While the specific average customer relationship duration figure is not available in the latest reports, the emphasis on construction lending and cooperative building programs suggests a commitment to multi-year project lifecycles with clients.

Here are some quantitative aspects related to the relationship-driven operations and performance as of mid-to-late 2025 interim reports:

Metric	Value (As of Date)
Non-Interest Bearing Deposits Percentage	38% (Prior Period Context)
Return on Average Total Assets (ROA)	2.35% (Q3 2025)
Return on Average Shareholders' Equity (ROE)	13.84% (Q3 2025)
Outstanding Unfunded Loan Commitments	Over $636 million (June 30, 2025)
Allowance for Credit Losses to Total Loans	0.25% (September 30, 2025)

The service delivery channels include:

• Dedicated commercial loan officers for high-touch service.
• Face-to-face interaction at local branch locations.
• Digital self-service via mobile and online banking.
• Loan originations driven by existing customer referrals.

The bank's operational efficiency, with an efficiency ratio of 38.40% for the three months ended September 30, 2025, supports the ability to maintain this personalized service structure. Finance: review the impact of the 38% non-interest bearing deposit ratio on net interest margin projections for Q1 2026.

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Channels

You're looking at how Northeast Community Bancorp, Inc. (NECB) gets its value proposition-like specialized commercial real estate financing-out to its customers. It's a mix of old-school local presence and modern digital tools, which is typical for a community bank of this size.

The physical footprint is anchored by its brick-and-mortar locations. As of the last reported data from the December 31, 2024, 10-K filing, Northeast Community Bancorp, Inc. operates through a defined set of physical access points across its core markets in New York and Massachusetts. This physical network is key for relationship-based commercial lending.

The distribution of these physical touchpoints is detailed below. Remember, the bank holding company is headquartered in White Plains, New York.

Channel Type	Count (as of late 2024/early 2025 data)	Primary States
Full-Service Community Bank Branches	11	New York and Massachusetts
Dedicated Loan Production Offices (LPOs)	3	New York and Massachusetts

The three dedicated Loan Production Offices (LPOs) are specifically positioned to drive commercial lending origination, which is a major focus for Northeast Community Bancorp, Inc. These LPOs are located in White Plains, New York; New City, New York; and Danvers, Massachusetts.

For day-to-day transactions and broader reach, the digital channels are essential. Northeast Community Bancorp, Inc. supports its retail and business clients with platforms designed for convenience. This digital layer helps manage the bank's balance sheet, which stood at $2.1 billion in Total Assets as of September 30, 2025.

The digital service offerings include:

• Online banking platform access for account management.
• Mobile banking applications for on-the-go services.
• Integration with services like Zelle® for person-to-person payments.

To support immediate cash needs, there is an extensive ATM network. While the exact number of machines isn't explicitly stated in the latest reports, the presence of this network is a standard component for 24/7 transaction access across their service area. This supports the deposit base, which was reported at $1.5 billion at September 30, 2025.

The final channel involves the specialized, high-touch sales force. This direct sales team is critical for originating the bank's core loan products, particularly in commercial real estate and construction financing. This aligns with the fact that Net Loans stood at $1.9 billion as of September 30, 2025.

• Direct sales engagement for Commercial Real Estate Loans.
• Targeted outreach for Commercial Construction Financing.

This team works to deploy the bank's capital, which is focused on lending, as evidenced by the loan portfolio growth mentioned in their Q3 2025 reporting.

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Customer Segments

You're looking at where Northeast Community Bancorp, Inc. (NECB) places its lending focus, which is heavily weighted toward real estate development in specific Northeast corridors. Honestly, the numbers from their Q1 2025 originations tell a clear story about their priorities right now.

The primary lending activity is concentrated on real estate developers and investors, specifically targeting construction and multi-family properties. This focus is explicitly stated as a continuing strategy, especially in high demand-high absorption areas. For the three months ended March 31, 2025, loan originations totaled $170.1 million, with the bulk going to these segments.

The bank conducts business throughout the Northeastern United States, with eleven branch offices located in Bronx, New York, Orange, Rockland, and Sullivan Counties in New York, and Essex, Middlesex, and Norfolk Counties in Massachusetts. They also operate three loan production offices in New City, New York, White Plains, New York, and Danvers, Massachusetts. This defines the core market area for retail customers and local businesses.

Here's the quick math on the loan originations for the first quarter of 2025, which shows the current customer segment emphasis:

Customer Segment Focus (Loan Type)	Origination Amount (Three Months Ended March 31, 2025)	Percentage of Q1 2025 Originations
Real Estate Developers/Investors (Construction Loans)	$110.2 million	64.8%
Real Estate Developers/Investors (Multi-family Loans)	$49.1 million	28.9%
Local Small to Mid-sized Businesses (Commercial and Industrial Loans)	$10.1 million	5.9%
Real Estate Developers/Investors (Mixed-use Loans)	$730,000	0.4%

The total loan originations for the nine months ending September 30, 2025, reached $714.3 million, continuing the focus on construction loans.

For local small to mid-sized businesses, Northeast Community Bancorp, Inc. offers commercial and industrial loans, lines of credit, and term loans. The bank also services retail customers in its market area by accepting various deposits, including checking accounts, money market accounts, regular savings accounts, and certificates of deposit. As of September 30, 2025, total deposits stood at $1.5 billion.

The bank's lending territory is considered the New York State/New York City Metropolitan area and the Massachusetts/Boston Metropolitan area, with a limited number of loans in New Jersey, and a limited number of older loans in Connecticut.

The focus on high-demand, high-absorption real estate markets is a stated strategic priority, as noted by the CEO in early 2025.

• Geographic Footprint: New York (Bronx, Orange, Rockland, Sullivan Counties), Massachusetts (Essex, Middlesex, Norfolk Counties).
• Total Assets (as of September 30, 2025): $2.1 billion.
• Net Loans (as of September 30, 2025): $1.9 billion.
• Total Stockholders' Equity (as of March 31, 2025): $327.2 million.

The cooperative building associations in New York City boroughs fall under the general umbrella of multi-family or mixed-use real estate lending, which saw $49.1 million in originations in Q1 2025.

The market perception of this segment focus is reflected in the stock data as of November 7, 2025:

• Stock Price: $19.77.
• Market Capitalization: $267M.

Finance: draft Q4 2025 loan pipeline review by Wednesday.

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Cost Structure

The Cost Structure for Northeast Community Bancorp, Inc. (NECB) is heavily influenced by funding costs in the current rate environment, coupled with the operational overhead of maintaining its physical presence and investing in future capabilities.

Interest Expense on Deposits and Wholesale Borrowings

Interest expense is a primary cost driver. While the bank strategically shifted away from deposits, evidenced by a $155.0 million, or 9.3%, decrease in total deposits to $1.51 billion as of September 30, 2025, it increased borrowings to $170.0 million. This reliance on wholesale funding includes utilizing facilities like the Federal Reserve Bank of New York (FRBNY) financing, which was noted to be at an interest rate of 4.5%. The total interest expense for the three months ended September 30, 2025, was $13.3 million.

Here's a breakdown of interest expense components based on available semi-annual data:

Expense Component	Amount (Six Months Ended June 30, 2025)	Source of Funds
Total Interest Expense	$26.908 million	Deposits and Borrowings
Interest Expense on Deposits	$25.986 million	Deposits
Interest Expense on Borrowings	Approx. $0.922 million (Calculated)	Wholesale Borrowings

The cost of funds on interest-bearing liabilities decreased by 34 basis points to 3.97% for the six months ended June 30, 2025, compared to the prior year period.

Non-Interest Expenses, Including Salaries and Real Estate Costs

Non-interest expenses reflect the costs of running the organization outside of funding its balance sheet. The efficiency ratio for the three months ended September 30, 2025, stood at 38.40%, suggesting effective cost management relative to revenue. Salaries and employee benefits for the first six months of 2025 totaled $11.583 million. The report for Q3 2025 indicated increased non-interest expenses compared to the prior year period. Real estate costs, reflected in Premises and Equipment, increased to $25.5 million as of September 30, 2025, up from $24.8 million at the end of 2024, driven by purchases and the expansion of the Kiryas Joel branch office.

Operating Costs for the Eleven-Branch Physical Network

Northeast Community Bancorp, Inc. supports its business model through an extensive physical footprint. The bank conducts business through eleven branch offices located across New York (Bronx, Orange, Rockland, and Sullivan Counties) and Massachusetts (Essex, Middlesex, and Norfolk Counties). In addition to these branches, there are three loan production offices. The occupancy expense is a component of the overall non-interest expenses.

Provision for Credit Losses

The cost associated with potential loan defaults, the Provision for Credit Losses (PCL), remained low as of late 2025, reflecting strong asset quality. The allowance for credit losses related to loans was $5.1 million as of March 31, 2025. For the three months ended September 30, 2025, the company recorded no credit loss expense. The allowance for credit losses related to off-balance sheet commitments totaled $879,000 at September 30, 2025.

Technology and Digital Transformation Investment Costs

While specific investment dollar amounts for technology transformation in 2025 weren't explicitly detailed in the latest reports, the offering of services like mobile banking indicates ongoing investment in digital infrastructure to support customer needs. The company has stated intentions to expand its employee base and technology to support future growth.

The key cost elements are:

• Interest expense on wholesale borrowings at rates like the 4.5% FRBNY financing rate.
• Operating costs tied to the eleven branch offices in New York and Massachusetts.
• Salaries and employee benefits, which contributed to the $11.583 million expense in the first half of 2025.
• Premises and Equipment costs, totaling $25.5 million as of September 30, 2025.
• The allowance for credit losses balance of $5.1 million as of March 31, 2025.

Finance: draft 13-week cash view by Friday.

Northeast Community Bancorp, Inc. (NECB) - Canvas Business Model: Revenue Streams

You're looking at the core ways Northeast Community Bancorp, Inc. (NECB) brings in money as of late 2025. It's heavily weighted toward traditional banking activities, which is what you'd expect from a community-focused institution.

The primary engine remains the spread between what the bank earns on its assets and what it pays out on its liabilities. For the third quarter ending September 30, 2025, the Net Interest Income (NII) from the loan portfolio totaled $25.9 million. This was achieved even as the Net Interest Margin (NIM) compressed year-over-year to 5.38% in Q3 2025.

Total interest and dividend income, which covers the loan portfolio plus other earning assets, was $39.3 million for Q3 2025, while interest expense was $13.3 million for the same period. This income stream is supported by the bank's active lending, which saw significant origination volume in the first half of 2025.

The bank generates revenue from fees associated with its lending activities, including loan origination fees and servicing fees from commercial lending. While the prompt suggests an increase, the H1 2025 data shows a mixed picture for these specific fees; the increase in other loan fees and service charges was $48,000, which was partially offset by a $14,000 decrease in other loan fees and loan servicing fees for the six months ended June 30, 2025. The total loans originated for the first six months of 2025 reached $462.7 million.

Here's the breakdown of those originated loans for the first half of 2025:

Loan Category	Amount Originated (H1 2025)
Construction Loans	$338.8 million
Multi-family Loans (including $32.9 million in residential cooperative building loans)	$95.4 million
Commercial and Industrial Loans	$27.8 million
Mixed-Use Loans	$730,000

Revenue also comes from customer activity on their accounts. For the six months ended June 30, 2025, there was an increase of $2,000 in deposit account fees, alongside an increase of $60,000 in ATM/debit card/ACH fees. These are the deposit fees and service charges from retail and business accounts you asked about.

Interest income from investment securities and mortgage-backed securities contributes to the overall interest income figure. The bank confirmed that its revenues are derived primarily from interest on loans and, to a lesser extent, interest on investment securities and mortgage-backed securities. For Q3 2025, the total interest and dividend income was $39.3 million.

Finally, there is Non-interest income, which is driven by fees and securities gains. For the second quarter ending June 30, 2025, non-interest income saw a significant increase, driven by gains on equity securities and higher loan fees. However, looking at the third quarter, non-interest income was down year-over-year by -24.8%, primarily due to lower unrealized gains on equity securities, though this was partially offset by higher fees. You should definitely watch the volatility in securities gains here.

You'll want Finance to track the quarterly fee revenue components separately from the volatile securities gains for better forecasting.