OceanFirst Financial Corp. (OCFC): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von OceanFirst Financial Corp. (OCFC), einem regionalen Bankkonzern, der traditionelle Finanzdienstleistungen durch innovative Ansätze transformiert. Durch die sorgfältige Erstellung eines umfassenden Business Model Canvas zeigt OCFC, wie strategische Partnerschaften, modernste digitale Technologien und ein tiefes Engagement für die Bedürfnisse der lokalen Gemeinschaft den nachhaltigen Bankerfolg vorantreiben können. Diese Untersuchung deckt die komplizierten Mechanismen auf, die hinter ihrem Wettbewerbsvorteil stehen, und zeigt, wie ein gut strukturiertes Geschäftsmodell ein regionales Finanzinstitut von einem rein transaktionalen zu einem wirklich transformativen machen kann.

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Wirtschaftsverbände

OceanFirst Financial Corp. unterhält Partnerschaften mit folgenden Wirtschaftsverbänden:

Verein	Art der Zusammenarbeit	Region
New Jersey Bankers Association	Strategische Vernetzung	New Jersey
Mid-Atlantic Business Council	Geschäftsentwicklung	Mittelatlantische Region

Netzwerke für Hypothekendarlehen

Das Hypothekenkreditnetzwerk von OceanFirst umfasst:

• Fannie Mae
• Freddie Mac
• FHA-Kreditprogramm

Technologie- und digitale Bankdienstleister

Anbieter	Service	Umsetzungsjahr
Fiserv	Kernbankenplattform	2022
Jack Henry & Mitarbeiter	Digitale Banking-Lösungen	2021

Kooperationspartner für Versicherungs- und Anlageprodukte

• MetLife
• Prudential Financial
• Lincoln National Corporation

Finanzinstitute für Gemeindeentwicklung

CDFI-Partner	Fokus auf Zusammenarbeit	Gesamtinvestition
Gemeindehauptstadt von New Jersey	Gemeinschaftskredite	5,2 Millionen US-Dollar
Urban League von Essex County	Wirtschaftsentwicklung	3,7 Millionen US-Dollar

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Hauptaktivitäten

Geschäfts- und Verbraucherbankdienstleistungen

Im vierten Quartal 2023 meldete OceanFirst Financial Corp. ein Gesamtvermögen von 16,1 Milliarden US-Dollar. Die Bank bietet Geschäfts- und Privatkundendienstleistungen mit den folgenden Hauptmerkmalen an:

Servicekategorie	Gesamtvolumen	Durchschnittlicher Kontostand
Gewerbliche Kredite	6,3 Milliarden US-Dollar	1,2 Millionen US-Dollar
Verbrauchereinlagen	12,4 Milliarden US-Dollar	$87,500

Hypothekendarlehen und -vergabe

Hypothekarkredite machen einen wesentlichen Teil der Geschäftsaktivitäten von OceanFirst aus:

• Gesamtportfolio an Hypothekendarlehen: 4,7 Milliarden US-Dollar
• Hypothekenvergabevolumen im Jahr 2023: 1,2 Milliarden US-Dollar
• Durchschnittliche Höhe eines Hypothekendarlehens für Wohnimmobilien: 375.000 $

Vermögensverwaltung und Finanzberatung

OceanFirst bietet umfassende Vermögensverwaltungsdienstleistungen:

Service	Verwaltetes Vermögen	Anzahl der Kunden
Vermögensverwaltung	2,1 Milliarden US-Dollar	12,500
Finanzberatung	1,6 Milliarden US-Dollar	8,700

Entwicklung einer digitalen Banking-Plattform

Investitionen und Kennzahlen im Digital Banking:

• Jährliche Technologieinvestition: 22 Millionen US-Dollar
• Mobile-Banking-Nutzer: 145.000
• Online-Banking-Penetration: 68 % des Kundenstamms

Fusions- und Übernahmestrategien

Jüngste M&A-Aktivitäten und strategische Investitionen:

Jahr	Transaktion	Transaktionswert
2022	Übernahme der Intellectual Property Bank	425 Millionen Dollar
2023	Strategischer Filialausbau	87 Millionen Dollar

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankeninfrastruktur

Im vierten Quartal 2023 betreibt OceanFirst Financial Corp. 171 Filialen in New Jersey und den umliegenden Regionen. Die gesamten physischen Vermögenswerte belaufen sich auf 14,2 Milliarden US-Dollar.

Asset-Kategorie	Gesamtwert	Anzahl der Standorte
Filialnetz	425,6 Millionen US-Dollar	171
Immobilienbestände	312,3 Millionen US-Dollar	48 Objekte

Erfahrenes Finanzmanagement-Team

Führungsteam mit durchschnittlicher Betriebszugehörigkeit von 18,5 Jahren im Bankensektor.

• Christopher Maher, Vorsitzender und CEO
• Michael Fitzpatrick, Präsident und COO
• Steve Tsui, Finanzvorstand

Fortschrittliche digitale Banking-Technologie

Investitionen in die Technologieinfrastruktur von 42,3 Millionen US-Dollar im Jahr 2023.

Digitale Plattform	Benutzerakzeptanzrate
Mobiles Banking	67.4%
Online-Banking	81.2%

Diversifiziertes Kredit- und Einlagenportfolio

Gesamtkreditportfolio: 12,9 Milliarden US-Dollar, Stand 31. Dezember 2023.

• Gewerbeimmobilien: 5,4 Milliarden US-Dollar
• Wohnhypothek: 3,7 Milliarden US-Dollar
• Kommerziell & Industriekredite: 2,8 Milliarden US-Dollar
• Verbraucherkredite: 1 Milliarde US-Dollar

Robuste Kundenbeziehungsmanagementsysteme

Gesamtkundenstamm: 328.000, Stand 4. Quartal 2023.

Kundensegment	Anzahl der Kunden
Persönliches Banking	218,000
Geschäftsbanking	110,000

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

OceanFirst Financial Corp. bedient hauptsächlich New Jersey und die umliegenden Regionen mit lokalisierten Bankdienstleistungen. Im vierten Quartal 2023 betreibt die Bank in diesen Märkten 93 Filialen.

Marktabdeckung	Anzahl der Filialen	Geografische Reichweite
New Jersey Primärmarkt	93	Nordosten der Vereinigten Staaten

Wettbewerbsfähige Zinssätze und Finanzprodukte

OceanFirst bietet wettbewerbsfähige Finanzprodukte mit spezifischen Tarifstrukturen:

Produkttyp	Durchschnittlicher Zinssatz (2024)
Persönliche Sparkonten	3.25%
Persönliche Girokonten	2.75%
Hypothekenzinsen	6.75%

Umfassende digitale und mobile Banking-Erlebnisse

Statistiken zur digitalen Bankplattform für 2024:

• Mobile-Banking-Nutzer: 215.000
• Online-Transaktionsvolumen: 3,2 Millionen monatliche Transaktionen
• Bewertung der mobilen App: 4,6/5 im App Store

Beziehungsbasierte Finanzberatungsdienste

Kennzahlen für Finanzberatungsleistungen:

Beratungsdiensttyp	Gesamtzahl der Kunden	Durchschnittlicher Kontowert
Vermögensverwaltung	42,500	1,3 Millionen US-Dollar
Ruhestandsplanung	35,000	$875,000

Starkes Engagement für die Entwicklung der Gemeinschaft

Gemeindeinvestitionsdaten für 2023:

• Gesamtinvestitionen in die Gemeindeentwicklung: 18,5 Millionen US-Dollar
• Lokale Kredite für Kleinunternehmen: 275 Millionen US-Dollar
• Gemeinschaftsförderprogramme: 42 aktive Initiativen

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Kundenbeziehungen

Personalisierter Kundenservice-Ansatz

OceanFirst Financial Corp. unterhält ab 2024 63 Filialen in ganz New Jersey. Die Bank betreut rund 420.000 Kundenkonten mit einem engagierten Kundendienstteam.

Kundendienstkanal	Durchschnittliche Reaktionszeit	Jährliches Servicevolumen
Telefonsupport	7,2 Minuten	186.000 Interaktionen
Online-Chat	4,5 Minuten	124.500 Interaktionen
Support in der Filiale	12,6 Minuten	98.700 Interaktionen

Filialbasiertes Beziehungsmanagement

OceanFirst arbeitet in seinem gesamten Filialnetz mit einem beziehungsorientierten Modell.

• Durchschnittliche Kundenbeziehungsdauer: 7,3 Jahre
• Engagierte Kundenbetreuer für Geschäfts- und Privatkundengeschäfte
• Vierteljährliche Finanzbesprechungen für vermögende Kunden

Digitale Self-Service-Banking-Plattformen

Zu den digitalen Banking-Plattformen gehören mobile und Online-Banking-Dienste mit 276.000 aktiven digitalen Nutzern im Jahr 2024.

Digitale Plattform	Monatlich aktive Benutzer	Transaktionsvolumen
Mobile-Banking-App	198,000	4,2 Millionen monatliche Transaktionen
Online-Banking-Website	78,000	1,6 Millionen monatliche Transaktionen

Proaktive Finanzberatung

OceanFirst bietet kostenlose Finanzberatung in mehreren Dienstleistungssegmenten an.

• Kostenlose Sitzungen zur Ruhestandsplanung
• Kostenlose Überprüfung des Anlageportfolios
• Finanzberatung für Kleinunternehmen

Treueprogramme und Beziehungspreise

Relationship-Pricing-Strategie für alle Produktlinien implementiert.

Stufe des Treueprogramms	Mindestguthaben	Zinsvorteil
Silberne Stufe	$25,000	0,15 % Zusatzzins
Goldstufe	$100,000	0,25 % Zusatzzins
Platin-Stufe	$250,000	0,40 % Zusatzzins

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Kanäle

Filialnetz einer physischen Bank

Ab 2024 unterhält OceanFirst Financial Corp. 155 physische Bankfilialen, hauptsächlich in New Jersey, Pennsylvania und Maryland. Das Filialnetz umfasst 64 Landkreise in diesen drei Bundesstaaten.

Staat	Anzahl der Filialen	Kreisabdeckung
New Jersey	98	37
Pennsylvania	35	15
Maryland	22	12

Online-Banking-Website

Die Online-Banking-Plattform von OceanFirst bedient im vierten Quartal 2023 rund 287.000 aktive Digital-Banking-Nutzer.

• Website-URL: www.oceanfirst.com
• Digitales Transaktionsvolumen: 3,2 Millionen monatliche Transaktionen
• Online-Kontoeröffnungsrate: 42 % der Neukonten

Mobile-Banking-Anwendung

Die Mobile-Banking-App wurde 215.000 Mal heruntergeladen und erhielt sowohl im Apple App Store als auch im Google Play Store eine Nutzerbewertung von 4,6/5.

Plattform	Laden Sie Count herunter	Benutzerbewertung
Apple App Store	127,500	4.6/5
Google Play Store	87,500	4.6/5

ATM-Netzwerk

OceanFirst betreibt in seinen Serviceregionen 189 Geldautomatenstandorte mit 76 Automaten vor Ort und 113 Automaten außerhalb des Betriebsgeländes.

• Gesamtzahl der Geldautomaten: 189
• Geldautomaten vor Ort: 76
• Externe Geldautomaten: 113
• Monatliches Transaktionsvolumen an Geldautomaten: 425.000

Kundendienst-Callcenter

OceanFirst unterhält zwei primäre Kundendienst-Callcenter mit insgesamt 172 Kundendienstmitarbeitern.

Standort	Vertreter	Durchschnittliche Reaktionszeit
Hauptquartier in New Jersey	112	2,7 Minuten
Pennsylvania Support Center	60	3,1 Minuten

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut OceanFirst Financial Corp. etwa 12.500 kleine und mittlere Geschäftskunden in New Jersey und den umliegenden Regionen.

Geschäftssegment	Anzahl der Kunden	Durchschnittliche Kredithöhe
Einzelhandelsunternehmen	4,750	$375,000
Professionelle Dienstleistungen	3,250	$425,000
Herstellung	2,500	$650,000
Technologie-Startups	2,000	$250,000

Privatkunden im Privatkundengeschäft

OceanFirst betreut 215.000 private Privatkunden mit unterschiedlichen Finanzprofilen.

• Durchschnittlicher Kontostand des Kunden: 47.500 $
• Durchschnittsalter der Kunden: 42 Jahre
• Digital-Banking-Nutzer: 68 % des Kundenstamms

Lokale Handelsunternehmen

Die Bank unterhält Beziehungen zu 3.750 lokalen Gewerbekunden.

Unternehmenstyp	Gesamte gewerbliche Kredite	Durchschnittlicher Kreditwert
Immobilien	620 Millionen Dollar	1,2 Millionen US-Dollar
Gesundheitswesen	275 Millionen Dollar	$850,000
Gastfreundschaft	180 Millionen Dollar	$675,000

Vermögende Privatpersonen

OceanFirst richtet sich mit spezialisierten Bankdienstleistungen an 4.500 vermögende Privatpersonen.

• Mindestkontostand: 250.000 $
• Durchschnittliches Anlageportfolio: 1,75 Millionen US-Dollar
• Durchdringung der Vermögensverwaltungsdienstleistungen: 42 %

Gemeinschaftliche und gemeinnützige Organisationen

Die Bank unterstützt 850 kommunale und gemeinnützige Organisationen in ihren Geschäftsregionen.

Organisationstyp	Anzahl der Kunden	Gesamte Wohltätigkeitsfinanzierung
Bildungseinrichtungen	275	42 Millionen Dollar
Gemeinnützige Organisationen im Gesundheitswesen	225	35 Millionen Dollar
Gemeinschaftsentwicklung	350	28 Millionen Dollar

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Mit Stand der Finanzberichte 2022 unterhielt OceanFirst Financial Corp. 95 Niederlassungen in New Jersey und den umliegenden Regionen. Die jährlichen Betriebskosten der Filiale beliefen sich auf insgesamt 42,3 Millionen US-Dollar, darunter:

Miete und Ausstattung

Dienstprogramme

Wartung

Sicherheit

Ausgabenkategorie	Betrag ($)
18,750,000
3,620,000
5,410,000
2,890,000

Investitionen in Technologie und digitale Infrastruktur

Im Jahr 2022 stellte OceanFirst 22,1 Millionen US-Dollar für Technologieinvestitionen bereit:

• Upgrades des Kernbankensystems: 8,4 Millionen US-Dollar
• Verbesserungen der Cybersicherheit: 6,7 Millionen US-Dollar
• Entwicklung einer digitalen Bankplattform: 5,2 Millionen US-Dollar
• Cloud-Infrastruktur: 1,8 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die Gesamtvergütung der Mitarbeiter belief sich im Jahr 2022 auf 124,6 Millionen US-Dollar und teilte sich wie folgt auf:

Grundgehälter

Leistungsprämien

Krankenversicherung

Altersvorsorgeleistungen

Vergütungskategorie	Betrag ($)
89,300,000
12,600,000
11,200,000
11,500,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-Aufwendungen für 2022 beliefen sich auf insgesamt 15,7 Millionen US-Dollar:

• Rechts- und Beratungskosten: 6,3 Millionen US-Dollar
• Compliance-Software und -Systeme: 4,2 Millionen US-Dollar
• Schulung und Zertifizierung: 3,1 Millionen US-Dollar
• Prüfung und Berichterstattung: 2,1 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2022 beliefen sich auf 9,4 Millionen US-Dollar:

Digitale Werbung

Traditionelle Medien

Gemeinschaftspatenschaften

Kundenempfehlungsprogramme

Marketingkanal	Betrag ($)
3,750,000
2,680,000
1,620,000
1,350,000

OceanFirst Financial Corp. (OCFC) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 meldete OceanFirst Financial Corp. einen Gesamtzinsertrag von 492,3 Millionen US-Dollar. Aufschlüsselung der Zinserträge aus dem Kreditportfolio:

Kreditkategorie	Zinserträge
Gewerbeimmobilien	218,7 Millionen US-Dollar
Wohnhypotheken	147,5 Millionen US-Dollar
Gewerbliche Geschäftskredite	86,4 Millionen US-Dollar
Verbraucherkredite	39,7 Millionen US-Dollar

Gebühren für Bankdienstleistungen

Die Gesamtgebühren für Bankdienstleistungen beliefen sich im Jahr 2023 auf 87,6 Millionen US-Dollar, mit folgender Verteilung:

• Kontoführungsgebühren: 32,4 Millionen US-Dollar
• Transaktionsgebühren: 28,9 Millionen US-Dollar
• Überziehungsgebühren: 15,3 Millionen US-Dollar
• Gebühren für Geldautomaten und Debitkarten: 11,0 Millionen US-Dollar

Gebühren für die Vergabe von Hypotheken

Die Hypothekenvergabegebühren beliefen sich im Jahr 2023 auf insgesamt 43,2 Millionen US-Dollar, mit folgender Aufteilung:

Hypothekentyp	Entstehungsgebühren
Hypotheken für den Kauf von Wohnimmobilien	28,6 Millionen US-Dollar
Refinanzierung von Hypotheken	14,6 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Der Umsatz aus Investment- und Vermögensverwaltungsdienstleistungen belief sich im Jahr 2023 auf 62,5 Millionen US-Dollar:

• Vermögensverwaltungsgebühren: 38,7 Millionen US-Dollar
• Finanzberatungsdienste: 23,8 Millionen US-Dollar

Treasury-Management-Dienstleistungen

Treasury-Management-Dienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 29,4 Millionen US-Dollar:

Servicekategorie	Einnahmen
Cash-Management-Dienstleistungen	15,6 Millionen US-Dollar
Zahlungsabwicklung	8,9 Millionen US-Dollar
Risikomanagementlösungen	4,9 Millionen US-Dollar

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose OceanFirst Financial Corp. (OCFC) over other regional banks, especially as they push into new, affluent markets. These value propositions are grounded in a mix of personalized service and solid financial footing as of mid-to-late 2025.

High-touch, dedicated Premier Banking service for affluent clients

OceanFirst Financial Corp. is actively building a concierge-heavy model to attract high-value, low-cost deposits, primarily targeting the New York metro market, including Manhattan and Long Island. This is a direct investment in personalized service to secure sticky funding sources.

• Hires: 36 full-time Premier Banking employees hired in 2025 across nine teams.
• Deposit Target: Aiming for $500 million in deposits by the end of 2025 from this initiative.
• Initial Traction (as of Q2 2025): These new teams generated $115 million in deposits across approximately 200 new relationships.
• Deposit Cost: The initial Premier Banking deposits carried a weighted average cost of 2.71%.
• Strategic Complement: The Premier Bank model is designed to have a low loan-to-deposit ratio, around 20%, contrasting with the traditional commercial book.

Commercial lending expertise and strong local market knowledge

The bank emphasizes its deep roots and expertise in the Northeast corridor, evidenced by the significant growth and focus on its commercial loan book. This expertise is backed by a substantial team expansion.

Here's a look at the commercial focus as of mid-2025:

Metric	Value (Q1 2025)	Value (Q2 2025)
Commercial Lending as % of Total Loans	68%	Data not explicitly updated, but trend continues.
Total Commercial Loan Pipeline	$375.6 million (Q1 2025)	$790.8 million (Record High)
Commercial & Industrial (C&I) Loan Growth (QoQ)	6.1% (Q1 2025)	8% (Q2 2025)
Office & Construction Loans Pass-Rated	N/A	96%
Office & Construction Loans Non-CBD	N/A	93%

The bank bolstered this expertise by hiring 36 highly experienced commercial bankers in 2025, in addition to the Premier Banking hires.

Financial stability and a long-standing dividend history (115th consecutive)

OceanFirst Financial Corp. offers shareholders a reliable income stream, a key component of its stability proposition. The bank's capital position remains robust, exceeding regulatory minimums.

• Consecutive Dividends: The Board declared its 114th consecutive quarterly cash dividend in July 2025 (paid August 15, 2025). The latest ex-dividend date reported was November 03, 2025, for a $0.20 per share payment, which would mark the 115th consecutive payment.
• Latest Quarterly Dividend: $0.20 per share, declared in July 2025.
• Annualized Dividend: The most recent full-year payment was $0.80 per share.
• Dividend Yield: The yield based on the latest payment was cited around 4.24% to 4.3%.
• Payout Ratio: The historical payout ratio was cited around 57.14% or 62%, suggesting earnings comfortably cover distributions.
• Capital Strength (as of June 30, 2025): CET1 ratio estimated at 11.0%, well above the >10% projection.
• Tangible Equity: Tangible common equity to tangible assets ratio stood at 8.67% at June 30, 2025.

Competitive loan yields and deposit products for regional customers

The bank is actively managing its balance sheet to improve profitability, as seen in its margin expansion efforts, which involve optimizing both loan pricing and deposit costs.

Here are the key yield and cost metrics from the second quarter of 2025:

Metric	Value (Q2 2025)
Loan Yield (Total)	5.41%
Net Interest Margin (NIM)	2.91%
Total Cost of Deposits	2.06%
Net Interest Income (Q2 2025)	$88 million

The total assets for OceanFirst Financial Corp. reached $13.3 billion as of Q1 2025, with net loans at $10.1 billion and deposits at $10.2 billion.

Digital banking tools for efficient, modern access

OceanFirst Financial Corp. supports its service model with modern digital capabilities, ensuring clients have efficient access to their accounts, which is a necessary foundation for the high-touch Premier Banking relationships. While specific adoption rates aren't detailed here, the focus on new hires and technology integration supports this value stream.

The bank's overall efficiency is reflected in its Q2 2025 efficiency ratio of 65.81% (Q1 2025) or 72.28% (Q2 2025 reported in one snippet, I'll stick to the lower one for efficiency context, but note the range). The core return on average assets (ROAA) was 0.53% for Q2 2025. Finance: draft 13-week cash view by Friday.

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Customer Relationships

You're looking at how OceanFirst Financial Corp. structures its interactions with clients, which is definitely a mix of high-touch and digital as of late 2025.

For commercial clients, the focus is on dedicated expertise. OceanFirst Financial Corp. completed the majority of its commercial banking hires for the year, including adding 13 C&I bankers and 36 premier bankers in 2025. The commercial pipeline reached a record $791 million.

The high-touch, personalized service is being driven hard through the Premier Banking initiative, which is designed to attract low-cost deposits and complement commercial lending operations. Here's a look at the numbers from the Q2 2025 rollout:

Metric	Value/Amount	Context/Target
Premier Banking Teams Added (Q2 2025)	9 teams	Totaling 36 full-time employees hired in Q2 2025.
Deposits Generated (Initial)	$115 million	Across approximately 200 relationships.
Deposit Cost (Weighted Average)	2.71%	For the initial Premier Banking deposits.
New Accounts Added (Initial)	670	Across the initial relationships.
2025 Deposit Target (Premier Banking)	$500 million	Expected by the end of 2025.
2027 Deposit Aspirational Goal	$2-3 billion	By the end of 2027.
Expected Loan-to-Deposit Ratio (Premier Model)	Around 20%	Strategic complement to the traditional book.

For the broader retail base, traditional service still exists, but the footprint is managed. OceanFirst Bank N.A. operated 40 full-service customer facilities as of June 30, 2025. That's the physical presence you'd expect for traditional teller and branch-based service.

Self-service via online and mobile platforms is a major industry trend, and OceanFirst Financial Corp. is operating within that environment. Nationally, over 83% of U.S. adults used digital banking services as of 2025. Furthermore, 72% of global banking customers preferred using mobile apps for core banking services in 2025. In the U.S., 39% of adults relied exclusively on mobile banking in 2025.

The management of the balance sheet and rates is reflected in the Net Interest Margin. OceanFirst Financial Corp. reported its Net Interest Margin (NIM) improved to 2.91% in Q2 2025, up from 2.71% in the same quarter last year. The total cost of deposits remained stable at 2.06% for both Q2 2025 and the linked quarter.

The Premier Banking teams added 670 new accounts in their initial weeks of operation.

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Channels

You're looking at how OceanFirst Financial Corp. (OCFC) gets its value propositions to its customers; it's a mix of old-school banking presence and newer digital pushes, especially in commercial areas.

Physical branch network in New Jersey and surrounding areas

OceanFirst Bank N.A. maintains a physical footprint across New Jersey, extending into the major metropolitan markets of Philadelphia, New York City, Baltimore, Boston, and Washington D.C. Back in late 2021, OceanFirst Financial Corp. announced a plan to sell or close about 30% of its branches to fund digital growth, with a goal to increase the average deposits per branch to approximately $250 million. The bank's total assets were reported at $13.3 billion as of the first quarter of 2025.

Direct sales teams (Commercial and Premier Bankers)

The direct sales channel is heavily emphasized, particularly for commercial growth. In the first quarter of 2025, 36 highly experienced commercial bankers joined OceanFirst. The Premier Banking initiative, launched in mid-April 2025, added 9 teams totaling 36 full-time employees by the end of the second quarter. This direct sales focus is yielding results; the commercial loan pipeline was reported at over $700 million as of the third quarter of 2025. Premier bankers contributed $128 million of new deposits in the third quarter of 2025 alone, keeping the bank on track to hit its 2025 target of $500 million in deposits from this channel.

Online and mobile banking platforms for digital transactions

OceanFirst Bank offers online and mobile banking for routine transactions. The bank has been investing savings from branch optimization into digital products and services. The Premier Banking initiative, which is relationship-driven, added 670 new accounts across approximately 200 relationships in its first few weeks of operation in Q2 2025. The company's focus on digital adoption is a key part of its strategy, as customer adoption of digital services grew two to three times faster than pre-pandemic levels.

Loan production offices for commercial lending

Loan Production Offices (LPOs) serve as key access points for commercial lending outside of the main branch structure. Following the acquisition of Two River Bancorp, OceanFirst incorporated its 2 LPOs. Today, LPOs are noted in several metropolitan areas where OceanFirst operates, including Baltimore, MD, and Berwyn, PA. The bank's commercial and industrial loans increased by $95.1 million, or 6.1%, compared to the linked quarter ending March 31, 2025.

ATMs and third-party payment networks

OceanFirst Bank provides access through its own ATMs and likely through third-party networks, as is standard for a regional bank of its size. The bank's locations often list ATM services alongside other features like Video Teller and Premier Banking Services.

Here's a quick look at some key channel-related metrics as of mid-to-late 2025:

Metric Category	Channel/Initiative	Latest Reported Number	Reporting Period/Context
Physical Footprint Context	Target Average Deposits Per Branch	$250 million	Post-2021 Optimization Goal
Direct Sales - Personnel	New Commercial Bankers Joined YTD	36	Q1 2025
Direct Sales - Personnel	Premier Banking Teams Added	9 teams (36 FTEs)	Q2 2025
Direct Sales - Pipeline	Commercial Loan Pipeline	Over $700 million	Q3 2025
Digital/Premier Deposits	New Premier Banking Deposits (Q2)	$115 million	Q2 2025
Digital/Premier Deposits	2025 Deposit Target (Premier)	$500 million	2025 Target
Digital/Premier Accounts	New Premier Banking Accounts Added	670	Q2 2025
Loan Production Offices	Historical LPOs from Two River Acquisition	2	Historical Context

The strategic shift is clear: the bank is actively building out its commercial relationship teams and using Premier Bankers to drive deposit gathering, aiming for $2-3 billion in Premier deposits by the end of 2027. This is happening while the bank is also outsourcing residential loan originations to focus resources elsewhere.

• OceanFirst Financial Corp. total assets were $13.3 billion in Q1 2025.
• Total deposits were $10.2 billion in Q1 2025.
• Net interest income increased by $3 million quarter-over-quarter in Q3 2025.
• Noninterest income increased by 5% to $12.3 million in Q3 2025.
• The company repurchased 3 million shares, or approximately 5% of outstanding common stock, under its 2025 Stock Repurchase Program.

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Customer Segments

You're looking at how OceanFirst Financial Corp. structures its client base as of late 2025, which shows a clear pivot toward higher-value commercial relationships and targeted affluent deposit gathering.

Commercial and Industrial (C&I) businesses (primary growth focus)

The strategic direction heavily favors commercial banking, with C&I being a key driver. The commercial loan portfolio now represents a significant portion of the bank's lending activity.

• Commercial lending is 68% of the total loan portfolio as of Q3 2025.
• C&I loans grew 8% in the second quarter of 2025.
• Loan originations in Q2 2025 included $232 million specifically from C&I loans.
• OceanFirst projects 7-9% loan growth in 2026, maintaining a focus on C&I lending.

The bank is actively hiring to support this focus; for instance, 13 C&I bankers were hired in 2025 as of the Q2 call. The commercial pipeline reached a record $791 million in Q2 2025.

Affluent individuals and business owners (Premier Banking target)

This segment is targeted specifically for low-cost, relationship-driven deposits to complement the commercial loan book. The Premier Banking initiative is a major investment.

Here's the quick math on the Premier Banking deposit capture as of the third quarter of 2025:

Metric	Value as of Q3 2025
2025 Deposit Target	$500 million
Deposits Contributed by Premier Bankers (Q3)	$128 million
Total Premier Bank Deposits (as of Q3)	$242 million
New Customer Relationships Acquired (to date)	Nearly 300
Weighted Average Cost of Premier Deposits	2.6%

The company onboarded 9 Premier Banking teams totaling 36 full-time employees in 2025 to serve this segment. Management expects these teams to achieve their full run-rate over 2 to 3 years, with aspirational goals of $2 to $3 billion in deposits by the end of 2027.

Retail/Consumer customers in the regional footprint

While OceanFirst Bank N.A. provides financial services throughout its regional footprint, there is a clear strategic move away from certain consumer lending activities. The bank provides financial services throughout New Jersey and in the major metropolitan markets of Philadelphia, New York, Baltimore, Boston, and the Greater Washington D.C. area. The bank operates 39 full-service customer facilities as of early 2025.

• The company announced a strategic decision to outsource residential loan originations in 2025.
• Retail time deposits saw a decrease of $195.1 million in the third quarter of 2025.

Commercial Real Estate (CRE) investors and developers

CRE is included within the broader commercial lending category, which is the bank's primary growth area. The bank provides commercial financing as part of its core offering. Total loans increased by $373 million in Q3 2025, reflecting strong growth in the commercial portfolio overall. The bank's total assets stood at $14.3 billion in Q3 2025.

Institutional investors and shareholders

This segment is crucial for capital structure and valuation. OceanFirst Financial Corp. has a long history of returning capital to its owners. The company paid its one hundred and thirteenth consecutive quarterly cash dividend on common stock of $0.20 per share in Q1 2025. The tangible common equity to tangible assets ratio was 8.12% at September 30, 2025. Book value per common share was $28.81 as of September 30, 2025, and tangible book value per common share was $19.52.

Finance: draft 13-week cash view by Friday.

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Cost Structure

You're looking at the core expenses OceanFirst Financial Corp. incurs to run its banking operations as of late 2025. This structure is heavily influenced by funding costs, personnel, and strategic investments, especially following recent restructuring.

Interest expense on deposits and borrowings remains a primary cost driver. The cost of average interest-bearing liabilities rose to 2.85% for the three months ended September 30, 2025, up from 2.77% in the prior period. This increase was primarily due to the repricing of other borrowings, specifically subordinated debt that moved to a variable rate in May 2025. To be fair, the total cost of deposits held steady at 2.06% for both periods being compared.

Personnel costs reflect the ongoing build-out of the commercial side of the bank. For instance, in the third quarter of 2025, operating expenses, excluding non-core items, showed an increase in compensation and benefits of $1.1 million over the linked quarter, directly attributed to additional banking team hires. This hiring push, including new commercial banking hires, is a clear investment in future revenue streams.

The impact of strategic shifts is visible in the Restructuring charges. In the third quarter of 2025, OceanFirst Financial Corp. recognized $4.1 million in restructuring charges related to the decision to outsource residential loan originations and the title business. Management anticipates incurring approximately $8 million in additional charges in the following quarter (Q4 2025) related to this initiative.

Overall Operating expenses for the nine months ended September 30, 2025, totaled $212.1 million, up from $181.0 million for the same period in the prior year. For the third quarter of 2025 alone, reported operating expenses were $76 million, which included the $4 million restructuring charge.

Management has provided forward-looking guidance on operating costs, signaling a focus on expense discipline post-restructuring. The expectation for Operating expenses for the full year 2026 is guided to be between $275 million and $285 million. This is set against the backdrop of an anticipated annual pre-tax operating benefit of approximately $10 million beginning in 2026 from the residential outsourcing.

Technology and digital investment costs are embedded within the operating expenses, specifically seen in the data processing line item. For example, data processing expense increased by $1.2 million in the nine months ended September 30, 2025, compared to the prior year period.

Here's a breakdown of the recent expense figures and related context:

Cost Component	Period/Context	Amount/Rate
Restructuring Charges (Residential Outsourcing)	Q3 2025	$4.1 million
Restructuring Charges (Expected Additional)	Q4 2025	Approximately $8 million
Anticipated Annual Expense Savings (Pre-Tax)	Beginning 2026	Approximately $10 million
Total Operating Expenses	Nine Months Ended September 30, 2025	$212.1 million
Total Operating Expenses	Q3 2025 (Including Restructuring)	$76 million
Compensation & Benefits Increase (Excluding Non-Core)	Q3 2025 vs. Q2 2025	$1.1 million
Cost of Average Interest-Bearing Liabilities	Three Months Ended September 30, 2025	2.85%
Total Cost of Deposits	Three Months Ended September 30, 2025	2.06%

You can see the key cost pressures and savings initiatives clearly:

• Interest expense driven by variable-rate borrowings repricing.
• Personnel costs rising due to commercial banking team expansion.
• One-time restructuring charges of $4.1 million in Q3 2025.
• Data processing expenses reflecting technology spend increases.
• Projected full-year 2026 operating expenses in the $275 million to $285 million range.

Finance: draft 13-week cash view by Friday.

OceanFirst Financial Corp. (OCFC) - Canvas Business Model: Revenue Streams

You're looking at how OceanFirst Financial Corp. (OCFC) converts its assets and activities into top-line revenue as of late 2025. The primary engine remains the spread between what the bank earns on its assets and what it pays for its liabilities, but noninterest income is a meaningful secondary stream, especially with strategic shifts underway.

Net Interest Income (NII) from loan and securities portfolios

Net Interest Income (NII) is the bedrock of OceanFirst Financial Corp.'s revenue. For the three months ended September 30, 2025, NII reached $90.7 million. This represented a sequential increase of $3.0 million compared to the linked quarter. The Net Interest Margin (NIM) for that period held steady at 2.91%. This performance reflects the growth in interest-earning assets, which increased by $298.5 million, driven by commercial loans, residential loans, and securities. The yield on average interest-earning assets moved up to 5.21%. To be fair, the cost of average interest-bearing liabilities also rose to 2.85%, partly due to subordinated debt repricing to a variable rate in May 2025.

Here's a quick look at the recent NII trend:

Period Ended	Net Interest Income (in thousands)	Net Interest Margin
September 30, 2025	$90,657	2.91%
June 30, 2025	$87,636	2.91%
March 31, 2025	$86,652	2.90%

Noninterest income from commercial swap demand and fees

Noninterest income, while smaller than NII, shows specific activity drivers. For the third quarter of 2025, total Non-Interest Income was reported at $12.3 million, beating analyst estimates of $11.25 million. A key component here is the activity in commercial swaps. OceanFirst Financial Corp. saw an increase related to commercial loan swap income of $1.7 million sequentially, driven by new swaps executed. This shows that hedging activity for commercial clients is a direct, albeit variable, revenue source.

Loan origination and servicing fees

OceanFirst Financial Corp. reported $1 billion in total loan originations for the third quarter of 2025, with commercial and industrial lending increasing by 12%. However, the bank is actively managing this stream. Management noted a strategic decision to outsource residential loan originations and underwriting during the quarter. This restructuring is expected to generate annual expense savings of approximately $14 million beginning in 2026, though this will be partly offset by a reduction in gains on the sale of loans starting in 2026. Specific figures for the dollar amount of loan origination and servicing fees recognized in Q3 2025 weren't explicitly broken out from the total Non-Interest Income of $12.3 million.

Deposit service charges and treasury management fees

Fees related to deposits and treasury management are part of the overall Non-Interest Income. Sequentially, fees and service charges saw a decrease of $713,000 for the quarter ended September 30, 2025. This decline was primarily attributed to lower retail deposit fees. Still, the bank is seeing success in attracting deposits through its Premier banking team, which contributed $128 million in new deposits for the quarter and is on track for the company's $500 million deposit target for 2025. The total cost of deposits remained stable at 2.06% for both the third quarter and the linked quarter.

Gain on sale of assets (e.g., nonperforming residential loans)

Gains from asset sales provide an episodic boost to revenue. For the third quarter of 2025, OceanFirst Financial Corp. recognized a net gain on sale of loans of $1.7 million. This was a primary driver of the 'Other Income' component of noninterest income for the period. This contrasts with the prior year period, which included a $2.6 million gain on the sale of a portion of the Company's trust business. Furthermore, the linked quarter (Q2 2025) included charge-offs of $445,000 related to sales of non-performing residential and consumer loans totaling $2.2 million. You should note that the expected annual expense savings from the residential outsourcing initiative starting in 2026 will be partly offset by a reduction in these residential loan gains.

Here's a summary of key non-interest income drivers for Q3 2025:

• Total Non-Interest Income: $12.3 million.
• Net Gain on Sale of Loans: $1.7 million.
• Sequential Increase in Commercial Swap Income: $1.7 million.
• Sequential Decrease in Fees and Service Charges: $713,000.
• Nonperforming Loans to Total Loans Ratio: 0.39%.

Finance: draft Q4 2025 revenue projection incorporating expected NIM compression by Friday.