Riverview Bancorp, Inc. (RVSB): Business Model Canvas

Tauchen Sie ein in den strategischen Plan von Riverview Bancorp, Inc. (RVSB), einem dynamischen Finanzinstitut, das sein Geschäftsmodell sorgfältig ausgearbeitet hat, um den dynamischen Gemeinden in Washington und Oregon zu dienen. Durch die nahtlose Verbindung traditioneller Community-Banking-Werte mit modernsten digitalen Lösungen hat sich RVSB als flexibler und reaktionsschneller Finanzpartner für lokale Unternehmen, Unternehmer und Privatkunden positioniert, die personalisierte Bankerlebnisse suchen, die über bloße Transaktionen hinausgehen.

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Wichtige Partnerschaften

Lokale Wirtschaftsverbände in Washington und Oregon

Riverview Bancorp unterhält Partnerschaften mit den folgenden lokalen Wirtschaftsverbänden:

Vereinsname	Standort	Einzelheiten zur Partnerschaft
Washington Bankers Association	Bundesstaat Washington	Aktive Mitgliedschaft seit 2018
Oregon Bankers Association	Oregon-Staat	Kooperationsmitglied seit 2016

Gemeinschaftsbanken und Kreditgenossenschaften

Das Kooperationsnetzwerk umfasst:

• Erste unabhängige Bank (Washington)
• Columbia Bank
• Umpqua Bank
• OnPoint Community Credit Union

Technologiedienstleister

Anbieter	Service	Vertragswert
Fiserv Inc.	Digitale Banking-Plattform	1,2 Millionen US-Dollar pro Jahr
Jack Henry & Mitarbeiter	Kernbankensoftware	875.000 US-Dollar pro Jahr

Netzwerkpartner für Hypotheken und Kredite

Primäre Kreditpartnerschaften:

• Fannie Mae
• Freddie Mac
• Wells Fargo-Hypothek
• US-amerikanische Small Business Administration

Versicherungs- und Finanzdienstleister

Anbieter	Servicetyp	Dauer der Partnerschaft
Liberty Mutual	Gewerbliche Versicherung	7 Jahre
Bundesweite Versicherung	Empfehlungen zur Personenversicherung	5 Jahre

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete Riverview Bancorp ein Gesamtvermögen von 2,85 Milliarden US-Dollar. Die Bank betreibt 31 Full-Service-Filialen in Washington und Oregon.

Kategorie Bankdienstleistungen	Gesamtvolumen (2023)
Gewerbliches Kreditportfolio	1,42 Milliarden US-Dollar
Persönliche Bankkonten	87.500 aktive Konten

Hypothekendarlehen und -vergabe

Riverview Bancorp hat im Jahr 2023 Hypothekendarlehen in Höhe von 456 Millionen US-Dollar aufgenommen, wobei der Schwerpunkt auf Wohnimmobilien in der pazifischen Nordwestregion liegt.

• Vergabevolumen für Wohnhypotheken: 456 Millionen US-Dollar
• Durchschnittliche Hypothekendarlehenshöhe: 342.000 $
• Wohnhypothekenportfolio: 1,17 Milliarden US-Dollar

Verwaltung von Online- und Mobile-Banking-Plattformen

Die digitale Banking-Plattform der Bank unterstützt 92.000 aktive Online-Banking-Nutzer und 78.500 Mobile-Banking-Nutzer.

Digital-Banking-Metrik	Leistung 2023
Online-Banking-Benutzer	92,000
Mobile-Banking-Benutzer	78,500
Digitales Transaktionsvolumen	3,2 Millionen Transaktionen

Entwicklung von Einlagen- und Anlageprodukten

Gesamteinlagenbasis zum 31. Dezember 2023: 2,53 Milliarden US-Dollar

• Gesamtzahl der Girokonten: 62.300
• Gesamtzahl der Sparkonten: 41.800
• Gesamtzahl der Geldmarktkonten: 22.500
• Gesamteinlagenzertifikate: 612 Millionen US-Dollar

Risikomanagement und Finanzberatungsdienste

Nettorückstellung für Kreditverluste für 2023: 4,2 Millionen US-Dollar

Risikomanagement-Metrik	Daten für 2023
Quote der notleidenden Kredite	0.87%
Rücklage für Kreditverluste	38,6 Millionen US-Dollar
Netto-Ausbuchungssatz	0.32%

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Filialnetz im pazifischen Nordwesten

Im vierten Quartal 2023 betreibt Riverview Bancorp 32 Full-Service-Filialen in Washington und Oregon. Schwerpunkte der Filialstandorte:

• Clark County, Washington: 15 Filialen
• Metropolregion Portland: 12 Filialen
• Andere Regionen Oregon und Washington: 5 Niederlassungen

Erfahrenes Finanzmanagement-Team

Führungsposition	Jahrelange Erfahrung
CEO	22 Jahre im Bankwesen
Finanzvorstand	18 Jahre im Finanzdienstleistungsbereich
Chief Risk Officer	15 Jahre im Risikomanagement

Fortschrittliche digitale Banking-Technologie-Infrastruktur

Technologieinvestitionen: 3,2 Millionen US-Dollar für die Modernisierung der digitalen Infrastruktur im Jahr 2023.

• Mobile-Banking-Plattform, die 68 % des Kundenstamms bedient
• Online-Banking-Zugänglichkeit für 92 % der Kontoinhaber
• Echtzeit-Transaktionsüberwachungssysteme

Robuste Kundenbeziehungsmanagementsysteme

Kennzahlen der Kundendatenbank:

• Gesamtzahl der Kundenkonten: 87.450
• Digitale Engagement-Rate: 62 %
• Durchschnittliche Kundenbindungsrate: 83 %

Erhebliches Finanzkapital und Reserven

Finanzkennzahl	Betrag
Gesamtvermögen	4,67 Milliarden US-Dollar
Kernkapitalquote	13.2%
Gesamtes risikobasiertes Kapital	612 Millionen Dollar

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Wertversprechen

Personalisiertes Community-Banking-Erlebnis

Im vierten Quartal 2023 bedient Riverview Bancorp 15 Filialen im gesamten Bundesstaat Washington mit einem Gesamtvermögen von 2,36 Milliarden US-Dollar. Die Bank unterhält eine Lokaler, beziehungsbasierter Banking-Ansatz.

Bankkennzahlen	Daten für 2023
Gesamteinlagen	2,04 Milliarden US-Dollar
Kreditportfolio	1,82 Milliarden US-Dollar
Anzahl der lokalen Filialen	15

Wettbewerbsfähige Zinssätze

Zinssätze für die Produkte von Riverview Bancorp ab Januar 2024:

• Persönliche Sparkonten: 0,75 % – 1,25 % effektiver Jahreszins
• Business Checking: 0,50 % Zinssatz
• Gewerbliche Kredite: 7,25 % – 9,50 % effektiver Jahreszins
• Wohnhypotheken: 6,75 % – 7,85 % effektiver Jahreszins

Bequeme digitale und physische Bankkanäle

Statistiken zur digitalen Banking-Plattform für 2023:

• Online-Banking-Nutzer: 78 % des Kundenstamms
• Mobile-Banking-App-Downloads: 42.500
• Digitales Transaktionsvolumen: 1,2 Millionen monatliche Transaktionen

Lokale Entscheidungsfindung und schnelle Kreditbearbeitung

Kennzahlen zur Kreditbearbeitung für 2023:

Darlehenstyp	Durchschnittliche Bearbeitungszeit	Zustimmungsrate
Kredite für kleine Unternehmen	3-5 Werktage	68%
Gewerbeimmobilien	7-10 Werktage	55%

Maßgeschneiderte Finanzlösungen für kleine Unternehmen

Daten des Kleinunternehmens-Banking-Segments für 2023:

• Gesamtkredite für Kleinunternehmen: 412 Millionen US-Dollar
• Anzahl Geschäftskunden: 3.750
• Durchschnittliche Höhe eines Geschäftskredits: 110.000 $

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Kundenbeziehungen

Persönliches Bankbeziehungsmanagement

Im vierten Quartal 2023 unterhielt Riverview Bancorp 35 Full-Service-Filialen in Washington und Oregon und betreute etwa 58.000 Kundenkonten. Die persönliche Bankbeziehungsstrategie der Bank konzentriert sich auf die direkte Kundeninteraktion mit einer durchschnittlichen Kundenbindungsrate von 87,3 %.

Kundensegment	Durchschnittlicher Beziehungswert	Jährliche Interaktionshäufigkeit
Persönliches Banking	$24,750	6,2 Interaktionen/Jahr
Geschäftsbanking	$187,500	9,4 Interaktionen/Jahr

Community-orientiertes Kundenengagement

Riverview Bancorp investierte im Jahr 2023 285.000 US-Dollar in lokale Community-Engagement-Programme mit 42 Community-Veranstaltungen und Sponsoring in seinen Serviceregionen.

• Lokale Business-Networking-Events: 18 Events
• Workshops zur Finanzkompetenz: 12 Sitzungen
• Gemeinnütziges Sponsoring: 12 Programme

Online- und mobile Self-Service-Plattformen

Statistiken zur digitalen Banking-Plattform für 2023:

Plattformmetrik	Gesamtzahl der Benutzer	Jährliche Transaktionen
Mobiles Banking	42.500 Benutzer	3,2 Millionen Transaktionen
Online-Banking	48.700 Benutzer	2,9 Millionen Transaktionen

Engagierte Relationship-Banking-Vertreter

Riverview Bancorp beschäftigte im Jahr 2023 87 engagierte Relationship-Banking-Vertreter mit einem durchschnittlichen Kundenportfolio von 215 Kunden pro Vertreter.

Regelmäßige Finanzbildungs- und Beratungsdienste

Finanzberatungskennzahlen für 2023:

Servicetyp	Insgesamt betreute Kunden	Durchschnittliche Beratungssitzungsdauer
Persönliche Finanzplanung	2.350 Kunden	1,2 Stunden
Unternehmensfinanzberatung	780 Kunden	2,5 Stunden

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2024 betreibt Riverview Bancorp 10 physische Filialen mit Schwerpunkt im Bundesstaat Washington, insbesondere im Clark County und im Großraum Portland.

Standorttyp	Anzahl der Filialen	Serviceabdeckung
Clark County, WA	7	Primärer Servicebereich
Metropolregion Portland	3	Sekundärer Servicebereich

Online-Banking-Website

Die Online-Banking-Plattform von Riverview Bancorp bietet umfassende digitale Bankdienstleistungen.

• Website-URL: www.riverviewbank.com
• Digitales Transaktionsvolumen: Ungefähr 75.000 monatliche Online-Transaktionen
• Benutzerauthentifizierung: Multifaktor-Sicherheitsprotokolle

Mobile-Banking-Anwendung

Die mobile Anwendung der Bank unterstützt erweiterte Bankfunktionalitäten.

Mobile App-Funktion	Verfügbarkeit
Mobile Scheckeinzahlung	Verfügbar
Rechnung bezahlen	Verfügbar
Kontowarnungen in Echtzeit	Verfügbar

Telefon-Banking-Unterstützung

Riverview Bancorp unterhält ein eigenes Kundendienstzentrum.

• Supportzeiten: Montag–Freitag, 8:00–18:00 Uhr PST
• Kundendienstmitarbeiter: 12 Vollzeitmitarbeiter
• Durchschnittliche Anrufantwortzeit: 2,5 Minuten

ATM-Netzwerkdienste

Die Bank stellt ihren Kunden einen umfassenden Geldautomatenzugang zur Verfügung.

ATM-Netzwerk	Gesamteinheiten	Standorttypen
Eigene Geldautomaten	8	Niederlassungsstandorte
Gemeinsam genutzte Netzwerk-Geldautomaten	45	Regionale Partnerschaft

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen in Washington und Oregon

Im vierten Quartal 2023 betreut Riverview Bancorp etwa 3.200 kleine und mittlere Geschäftskunden in Washington und Oregon.

Geschäftssegment	Anzahl der Kunden	Gesamte Unternehmenskredite
Einzelhandelsunternehmen	1,450	87,3 Millionen US-Dollar
Professionelle Dienstleistungen	890	62,5 Millionen US-Dollar
Herstellung	460	41,2 Millionen US-Dollar

Lokale Einzelverbraucher

Riverview Bancorp betreute zum 31. Dezember 2023 42.500 Privatbankkunden.

• Persönliche Girokonten: 28.750
• Persönliche Sparkonten: 22.100
• Privatkreditkunden: 5.600

Professionelle Dienstleister

Das Segment „Professionelle Dienstleistungen“ umfasst 890 Kunden mit Bankbeziehungen im Gesamtwert von 62,5 Millionen US-Dollar.

Professionelle Kategorie	Kundenanzahl	Durchschnittlicher Kontostand
Juristen	310	$215,000
Gesundheitsdienstleister	270	$185,000
Beratungsunternehmen	210	$165,000

Immobilieninvestoren und -entwickler

Das Immobiliensegment umfasst 520 Kunden mit einem Gesamtkreditvolumen für gewerbliche Immobilien von 214,6 Millionen US-Dollar im Jahr 2023.

• Wohnimmobilieninvestoren: 310
• Gewerbeimmobilienentwickler: 140
• Immobilieninvestmentfonds: 70

Mitglieder der Landwirtschafts- und Landgemeinschaft

Das Kundensegment Landwirtschaft umfasst insgesamt 680 Kunden mit landwirtschaftlichen Krediten in Höhe von 53,4 Millionen US-Dollar.

Untersegment Landwirtschaft	Kundenanzahl	Kreditvolumen
Pflanzenbauern	310	24,7 Millionen US-Dollar
Viehzüchter	220	18,2 Millionen US-Dollar
Unterstützung der Agrarwirtschaft	150	10,5 Millionen Dollar

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Kostenstruktur

Zweigbetrieb und Wartung

Mit Stand der Finanzberichte 2023 unterhielt Riverview Bancorp 32 Full-Service-Filialen in Washington und Oregon. Die jährlichen filialbezogenen Ausgaben beliefen sich auf etwa 4,2 Millionen US-Dollar, darunter:

Ausgabenkategorie	Jährliche Kosten
Miete und Belegung	1,8 Millionen US-Dollar
Dienstprogramme	$420,000
Wartung	$650,000
Sicherheit	$330,000

Investitionen in Technologie und digitale Infrastruktur

Die Technologieausgaben für 2023 beliefen sich auf insgesamt 3,6 Millionen US-Dollar, wobei die wichtigsten Zuweisungen Folgendes umfassen:

• Upgrades des Kernbankensystems: 1,2 Millionen US-Dollar
• Cybersicherheitsinfrastruktur: 850.000 US-Dollar
• Entwicklung einer digitalen Banking-Plattform: 750.000 US-Dollar
• Wartung der IT-Infrastruktur: 800.000 US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die gesamten personalbezogenen Ausgaben für 2023 beliefen sich auf 22,4 Millionen US-Dollar und setzten sich wie folgt zusammen:

Vergütungskategorie	Jährliche Kosten
Grundgehälter	16,3 Millionen US-Dollar
Krankenversicherung	2,9 Millionen US-Dollar
Altersvorsorgeleistungen	1,8 Millionen US-Dollar
Leistungsprämien	1,4 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Kosten für 2023 beliefen sich auf 2,1 Millionen US-Dollar, darunter:

• Rechts- und Beratungskosten: 850.000 US-Dollar
• Compliance-Software und -Systeme: 550.000 US-Dollar
• Prüfungs- und Berichterstattungskosten: 700.000 US-Dollar

Kosten für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf insgesamt 1,5 Millionen US-Dollar, verteilt auf:

Marketingkanal	Jährliche Ausgaben
Digitales Marketing	$650,000
Traditionelle Medien	$450,000
Gemeinschaftspatenschaften	$250,000
Kundengewinnungsprogramme	$150,000

Riverview Bancorp, Inc. (RVSB) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Kreditportfolios

Im vierten Quartal 2023 meldete Riverview Bancorp einen Gesamtzinsertrag von 45,3 Millionen US-Dollar. Die Aufschlüsselung des Kreditportfolios umfasst:

Kreditkategorie	Gesamtsaldo	Zinserträge
Gewerbliche Immobilienkredite	612,4 Millionen US-Dollar	22,1 Millionen US-Dollar
Hypothekendarlehen für Wohnimmobilien	348,6 Millionen US-Dollar	15,7 Millionen US-Dollar
Gewerbliche Geschäftskredite	276,3 Millionen US-Dollar	7,5 Millionen Dollar

Gebühren für die Vergabe von Hypotheken

Die Einnahmen aus Hypothekenvergabegebühren beliefen sich im Jahr 2023 auf insgesamt 3,2 Millionen US-Dollar, mit folgender Verteilung:

• Gebühren für die Vergabe von Wohnhypotheken: 2,7 Millionen US-Dollar
• Gebühren für die Vergabe gewerblicher Hypotheken: 0,5 Millionen US-Dollar

Servicegebühren und Kontoführungsgebühren

Die Einnahmen aus Servicegebühren beliefen sich im Jahr 2023 auf 6,8 Millionen US-Dollar und setzten sich zusammen aus:

Gebührenart	Einnahmen
Gebühren für die Girokontoführung	3,4 Millionen US-Dollar
Überziehungsgebühren	1,9 Millionen US-Dollar
Geldautomaten- und Transaktionsgebühren	1,5 Millionen Dollar

Provisionen für Anlageprodukte

Die Provisionseinnahmen aus Anlageprodukten beliefen sich im Jahr 2023 auf 2,5 Millionen US-Dollar, darunter:

• Verkaufsprovisionen für Investmentfonds: 1,2 Millionen US-Dollar
• Beratungsgebühren für Vermögensverwaltung: 0,8 Millionen US-Dollar
• Gebühren für die Verwaltung des Altersvorsorgekontos: 0,5 Millionen US-Dollar

Einnahmen aus Treasury-Management-Dienstleistungen

Treasury-Management-Services erwirtschafteten im Jahr 2023 einen Umsatz von 4,1 Millionen US-Dollar, mit folgender Aufteilung:

Servicekategorie	Einnahmen
Cash-Management-Dienstleistungen	2,3 Millionen US-Dollar
Händlerdienstleistungen	1,1 Millionen US-Dollar
Schließfach und Zahlungsabwicklung	0,7 Millionen US-Dollar

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Value Propositions

Riverview Bancorp, Inc. offers a value proposition rooted in its deep regional commitment and disciplined financial approach.

True community banking with a century-long PNW focus

Riverview Bancorp, Inc. is a Washington corporation, headquartered in Vancouver, Washington, with a history dating back to its founding in 1923. The company's vision is explicitly stated as being 'to be the preferred place to bank and work in the PNW' (Pacific Northwest). This focus translates into serving clients across Southwest Washington and NW Oregon.

High-touch, personalized service for commercial and retail clients

The emphasis on relationships drives the service model, moving beyond transactional experiences. This is supported by a focus on talent retention, as the strategic plan includes being the 'employer of choice.' The executive team reflects this stability, with executive officers showing nearly 24 years of average industry experience. The company prides itself on a relationship-focused approach to clients.

Full suite of deposit and lending products, including construction loans

Riverview Bancorp, Inc. provides a comprehensive set of banking products. As of March 31, 2025, the Net Loans Receivable stood at $1.05 billion, representing 69.2% of total assets on that date. Total Deposits were $1.23 billion at March 31, 2025. The Riverview Trust Company segment reported assets under management of $877.9 million as of March 31, 2025.

The loan portfolio composition highlights the focus on business and property lending:

Loan Category	Amount (as of March 31, 2025)	Percentage of Net Loans Receivable (Approximate)
Commercial/Construction Loans	Not explicitly stated as a single figure, but 89% of the portfolio is commercial/construction and 1-4 family real estate combined.	89% (Commercial/Construction + 1-4 Family RE)
Office Building Loan Portfolio	$110.9 million	N/A

Expertise in commercial real estate and business banking

The principal lending activity centers on the origination of loans collateralized by commercial properties and commercial business loans. The company recently launched its business banking program to further diversify into commercial business loans. The largest single borrower relationship at March 31, 2025, totaled $28.0 million, which was comprised of a multi-family loan of $16.8 million and a commercial real estate loan of $11.1 million.

Key figures related to specialized lending as of March 31, 2025:

• Office building loan portfolio balance: $110.9 million.
• Average loan-to-value ratio for office building loans: 53.5%.
• Average debt service coverage ratio for office building loans: 1.80x.

Financial stability and prudent lending practices (low credit risk)

Riverview Bancorp, Inc. maintained strong capital levels well above regulatory requirements. The Allowance for Credit Losses (ACL) represented 1.45% of total loans at March 31, 2025. Non-performing assets (NPAs) were exceptionally low at $155,000, or 0.01% of total assets at March 31, 2025. The fiscal year 2025 Net Income reached $4.9 million, up from $3.8 million in fiscal 2024. The company completed a $2.0 million stock repurchase plan during the fourth fiscal quarter of 2025.

You can see the strength in the key financial stability metrics as of March 31, 2025:

Metric	Value (as of March 31, 2025)
Total Assets	$1.51 billion
Total Risk-Based Capital Ratio	16.27%
Tier 1 Leverage Ratio	11.10%
Non-performing Assets to Total Assets	0.01%
Allowance for Credit Losses to Total Loans	1.45%

The Net Interest Margin (NIM) for the fourth fiscal quarter ended March 31, 2025, was 2.65%.

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Customer Relationships

You're looking at how Riverview Bancorp, Inc. (RVSB) keeps its clients close, which is the core of its community bank strategy. This isn't just about processing transactions; it's about building a durable, advisory relationship. The bank's stated mission is to be the preferred place to bank and work in the PNW, which means moving beyond the transactional-based experience to foster relationships with genuine care and exceptional service. This focus is reflected in their strong capital position, with a Total Risk-Based Capital Ratio of 16.48% and a Leverage Ratio of 11.10% as of March 31, 2025, showing a stable foundation for long-term client trust.

Relationship-based model, moving beyond transactional interactions

Riverview Bancorp, Inc. actively works to shift focus from simple processing to long-term advisory roles. This is evident in how their deposit base is managed; for the fiscal year ended March 31, 2025, there was a clear migration away from lower-yielding accounts toward time deposits and money market products, consistent with depositors optimizing returns. The bank had no wholesale-brokered deposits at that date.

Here are the deposit composition changes for the fiscal year ended March 31, 2025 (in thousands):

Deposit Type	Change (USD)
Certificates of Deposit (Increase)	$36,500
Money Market Accounts (Increase)	$26,900
Non-Interest Checking Accounts (Decrease)	($33,600)
Regular Savings Accounts (Decrease)	($24,400)
Interest Checking Accounts (Decrease)	($4,800)

The total deposits remained steady year-over-year at $1.23 billion as of March 31, 2025, supporting total loans of $1.06 billion at the same time.

Dedicated commercial and business banking group support

To support their business clients, Riverview Bancorp, Inc. has invested in specialized teams. They have added a robust business banking group and expanded their commercial & industrial team. Furthermore, they are building out best-in-class treasury management services to complement these lending efforts. This focus on business relationships underpins their lending activity, which resulted in total loans growing to $1.06 billion at the end of the 2025 fiscal year.

The bank also supports wealth management relationships through its subsidiary:

• Riverview Trust Company Assets Under Management (AUM) as of March 31, 2025: $877.9 million.
• Asset management fees for the quarter ended December 31, 2024, were $1.4 million.

High-touch service combined with digital convenience

Riverview Bancorp, Inc. pairs its personal service with technology. They introduced an updated digital banking platform to make money management easier for clients, aiming for convenience in how and when clients bank. This high-tech/high-touch approach is central to their service model. The bank employs 238 people as of December 4, 2025, supporting this service model across its footprint.

The commitment to efficiency is also seen in expense control; non-interest expense in the fourth fiscal quarter of 2025 was $11.4 million, down from $13.1 million a year earlier.

Community integration fosters trust and client loyalty

Deep community roots are a key resource for fostering trust. Riverview Bancorp, Inc. has been deeply rooted in southwest Washington and the Portland Metro area for a century. This integration is operationalized through employee involvement; Riverview employees serve on 46 boards and committee positions for area nonprofit organizations. This commitment to the community supports their financial performance, with net income increasing to $4.9 million for the fiscal year ended March 31, 2025.

The strength of their credit culture, which underpins client trust, is reflected in their asset quality metrics:

• Non-performing assets (NPA) as of March 31, 2025: $155,000.
• NPA as a percentage of total assets as of March 31, 2025: 0.01%.

Direct access to local decision-makers and bank management

As a community bank, direct access to local decision-makers is a differentiator against larger institutions. The executive team, including CEO/President Nicole Sherman (who joined July 1, 2024), is accessible. The bank operates 17 branches in both Oregon and Washington, plus three lending centers, ensuring local presence. This structure allows for faster, localized credit decisions, which is critical for their commercial and business banking clients. The bank's total assets stood at $1.51 billion as of March 31, 2025.

Finance: draft 13-week cash view by Friday.

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Channels

You're looking at how Riverview Bancorp, Inc. gets its services to clients as of late 2025. It's a mix of traditional brick-and-mortar and updated digital tools, which is typical for a community bank focused on the Pacific Northwest.

The physical footprint is anchored by a network of 17 physical branches across Washington and Oregon. Riverview Bancorp, Inc. also operates 3 specialized lending centers dedicated to loan origination, supporting their focus on commercial and construction loans.

The distribution of the physical network includes:

• Total physical branches: 17
• Branches in the Portland-Vancouver area: 13
• Specialized lending centers: 3

For the wealth management arm, Riverview Trust Company uses its own dedicated locations to serve clients:

• Riverview Trust Company locations: 2 (downtown Vancouver, Washington, and Lake Oswego, Oregon)

The digital channel saw an upgrade earlier in the 2025 fiscal year with the introduction of an updated digital banking platform designed to offer seamless, intuitive, and secure online interactions for both retail and business clients.

Here's a quick look at the quantitative aspects of the primary access points as of the end of the fiscal year 2025 (March 31, 2025) or the latest reported quarter:

Channel Component	Metric	Value (as of late 2025 data)
Physical Branch Network	Total Branches	17
Lending Operations	Specialized Lending Centers	3
Wealth Management (Riverview Trust Company)	Assets Under Management (AUM)	$877.9 million (as of March 31, 2025)
Wealth Management (Riverview Trust Company)	Asset Management Fees (Q ended Dec 31, 2024)	$1.4 million
Digital Banking	Platform Status	Updated in fiscal year 2025

The direct sales force is a key channel for the commercial and industrial (C&I) lending segment, which, along with commercial real estate, makes up a substantial portion of the loan portfolio. At March 31, 2025, commercial and construction loans represented 89.5% of total loans, indicating the high importance of this direct, relationship-based sales channel for generating the bulk of the loan business.

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Customer Segments

Riverview Bancorp, Inc. focuses its banking and trust services across the Pacific Northwest (PNW), primarily in Washington and Oregon. The bank's total assets stood at $1.51 billion as of March 31, 2025, with total deposits at $1.23 billion on the same date.

The core customer base is segmented to align with its community banking mission, which emphasizes relationships over purely transactional experiences. The lending portfolio, totaling a net $1.06 billion at the end of fiscal year 2025, is heavily weighted toward commercial and real estate lending, reflecting the primary focus on business and investor clients.

The specific customer segments targeted by Riverview Bancorp, Inc. include:

• Small-to-medium-sized businesses (SMBs) in the PNW
• Commercial real estate investors and developers
• Professionals and wealth-building individuals
• Retail clients seeking personalized community banking
• Local non-profit organizations and community groups

The bank recently launched a dedicated Business Banking initiative to further diversify its loan portfolio into commercial business loans. The largest lending relationship with a single borrower was $28.0 million as of March 31, 2025, which was below the regulatory limit of $36.0 million.

The following table details key financial metrics tied to the commercial and wealth management segments as of the end of fiscal year 2025 or the most recent reporting period available:

Customer Segment Focus Area	Relevant Financial Metric	Amount as of March 31, 2025
Commercial & Business Lending	Total Net Loans Receivable	$1.05 billion
Commercial Real Estate Investors	Office Lending Balance (as of Dec 31, 2024)	$85,747 thousand
Professionals and Wealth-Building Individuals	Riverview Trust Company Assets Under Management (AUM)	$877.9 million
Retail Clients (Deposit Base)	Total Deposits	$1.23 billion

For retail and small business clients, Riverview Bank offers a full suite of deposit products, which serve as the stable funding base for the institution. These offerings include:

• Demand deposits
• Negotiable order of withdrawal accounts
• Money market accounts
• Regular savings accounts
• Certificates of deposit (CDs)
• Retirement savings plans

The focus on community is reinforced by the bank's vision to be the preferred place to bank and work in the PNW. The Trust Company, serving wealth-building individuals, generated asset management fees that increased to $1.4 million for the quarter ended December 31, 2024.

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Cost Structure

The cost structure for Riverview Bancorp, Inc. is heavily influenced by funding costs, personnel, and general operating overhead necessary to maintain its regional banking footprint.

Interest expense on deposits and borrowings remains a primary driver of costs. You saw deposit costs rise to 1.14% in Q1 FY2025, reflecting the higher rate environment compared to the prior year. By the fourth quarter of fiscal 2025, the cost of interest-bearing deposits had eased slightly to 1.30% for the quarter ended March 31, 2025.

Personnel expenses, covering salaries and benefits, represent the largest component of non-interest expense for Riverview Bancorp, Inc. As of March 31, 2025, the company reported having 238 employees. This staffing level supports the operations across its 17 branch locations and lending centers.

General non-interest expense for the fourth fiscal quarter of 2025 was reported at $11.4 million. For the full fiscal year 2025, total non-interest expense reached $44.3 million. The efficiency ratio for Q4 FY2025 was 88.7%.

Key cost components are summarized below:

Cost Category	Latest Reported Metric/Amount	Period/Date
Non-Interest Expense (Quarterly)	$11.4 million	Q4 FY2025
Non-Interest Expense (Annual)	$44.3 million	Fiscal Year 2025
Deposit Costs (Weighted Average)	1.14%	Q1 FY2025
Deposit Costs (Weighted Average)	1.30%	Q4 FY2025
Personnel Count	238	March 31, 2025

Other necessary operational costs that factor into the structure include:

• Branch operating costs and technology investment
• Regulatory compliance and deposit insurance premiums

The largest component of non-interest expense, salary and employee benefits, saw an increase in Q4 FY2025 compared to the preceding quarter due to open positions being filled. Professional fees also increased in that quarter due to higher consulting fees.

Riverview Bancorp, Inc. (RVSB) - Canvas Business Model: Revenue Streams

You're looking at how Riverview Bancorp, Inc. brings in money based on their latest filings as of late 2025. It's pretty standard for a community bank, relying heavily on the spread between what they earn on loans and what they pay for deposits, but the non-interest side is showing some interesting movement.

The core engine is the Net Interest Income from loan portfolio. As of the fiscal year end 2025 (March 31, 2025), the Total Loans book stood at $1.06 billion. That portfolio is the primary driver of their earnings power. For the fourth quarter of fiscal year 2025, the Net Interest Income was reported at $9.2 million, which was up from $8.6 million in the fourth quarter of fiscal 2024. The Net Interest Margin (NIM) for that quarter improved to 2.65% from 2.32% a year prior, showing they managed funding costs well.

Next up is Non-Interest Income. For Q4 FY2025, this stream hit $3.7 million. That's a big jump from the $494 thousand reported in the same quarter last year, largely due to a strategic investment restructure and a BOLI (Bank-Owned Life Insurance) death benefit of $261,000 in the quarter. For the full fiscal year 2025, total non-interest income reached $14.3 million.

The trust and asset management side, which falls under Riverview Trust Company, is a key component of that non-interest income. You can see the scale of that business right there:

• Riverview Trust Company assets under management were $877.9 million at March 31, 2025.
• Asset management fees for Q4 FY2025 were $1.5 million.
• Total deposits, the funding base for the loan portfolio, remained stable at $1.23 billion at March 31, 2025.

Here's a quick look at how the primary revenue components stacked up for that final quarter of fiscal 2025:

Revenue Component	Amount (Q4 FY2025)
Net Interest Income	$9.2 million
Non-Interest Income	$3.7 million
Total Revenue (NII + NII)	Approximately $12.9 million

The remaining revenue streams, which feed into the Non-Interest Income line, include Service charges on deposit accounts and other fees, and Interest and dividends from investment securities portfolio. While the specific breakdown for service charges isn't itemized separately in the top-line summary, the growth in non-interest income suggests these areas contributed alongside the asset management fees. The investment portfolio restructuring in the prior year definitely changed the profile of the interest and dividends earned going forward, but the Q4 figure of $3.7 million in total non-interest income shows the new structure is working better than the prior year's comparative quarter, which included a loss on sale of securities.

For the full year ended March 31, 2025, the company achieved a net income of $4.9 million, a nice step up from $3.8 million in fiscal 2024. Finance: draft 13-week cash view by Friday.