CB Financial Services, Inc. (CBFV): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el plan estratégico de CB Financial Services, Inc. (CBFV), una potencia bancaria regional dinámica que transforma los servicios financieros tradicionales a través de un modelo de negocio meticulosamente elaborado. Al aprovechar una combinación única de enfoque de la comunidad local, tecnologías digitales de vanguardia y relaciones personalizadas de clientes, CBFV se ha posicionado como un jugador formidable en el panorama bancario de Pensilvania. Su lienzo de modelo de negocio integral revela un enfoque innovador que equilibra el avance tecnológico con principios de banca comunitaria profundamente arraigado, creando una narración convincente de excelencia en el servicio financiero que los distingue en un mercado competitivo.

CB Financial Services, Inc. (CBFV) - Modelo de negocios: asociaciones clave

Bancos comunitarios locales e instituciones financieras

A partir del cuarto trimestre de 2023, CB Financial Services mantiene asociaciones con 37 bancos comunitarios locales en Pensilvania. La red de asociación del banco cubre 12 condados, con activos de colaboración totales valorados en $ 487.6 millones.

Tipo de socio	Número de socios	Activos de colaboración total
Bancos comunitarios locales	37	$ 487.6 millones
Instituciones financieras regionales	14	$ 215.3 millones

Proveedores de servicios de tecnología para soluciones de banca digital

CBFV colabora con 5 proveedores de servicios de tecnología primaria, invirtiendo $ 3.2 millones anuales en infraestructura bancaria digital.

• Jack Henry & Asociados - Plataforma bancaria central
• FISERV - Soluciones de banca digital
• FIS Global - Procesamiento de pagos
• Temenos - Software bancario
• Salesforce - Gestión de relaciones con el cliente

Cumplimiento regulatorio y empresas de consultoría

El banco trabaja con 6 firmas de consultoría de cumplimiento especializadas, con un presupuesto anual de consultoría de cumplimiento de $ 1.7 millones.

Socio de cumplimiento	Servicios especializados	Valor anual del contrato
PWC	Gestión de riesgos regulatorios	$650,000
Kpmg	Cumplimiento de AML/BSA	$425,000

Proveedores de productos de seguros e inversiones

CBFV se asocia con 12 proveedores de productos de seguros e inversiones, generando $ 22.6 millones en ingresos por comisión en 2023.

• Seguro nacional
• MetLife
• Vanguardia
• Roca negra
• Granja estatal

Startups de fintech para tecnologías financieras innovadoras

El banco tiene asociaciones estratégicas con 8 startups fintech, con una inversión de innovación de $ 2.4 millones en 2023.

Socio de fintech	Enfoque tecnológico	Inversión en asociación
Tartán	Integración de datos financieros	$450,000
Raya	Procesamiento de pagos	$375,000

CB Financial Services, Inc. (CBFV) - Modelo de negocio: actividades clave

Servicios de banca comercial y de consumo

A partir de 2024, CB Financial Services opera 28 ubicaciones de sucursales de servicio completo en Pensilvania. Los activos totales informaron en $ 2.78 mil millones, con préstamos netos de $ 2.12 mil millones.

Categoría de servicio bancario	Volumen total	Penetración del mercado
Cuentas corrientes comerciales	7.843 cuentas	42% de participación en el mercado regional
Cuentas de ahorro para el consumidor	52,314 cuentas	36% de participación en el mercado regional

Operaciones de préstamos y crédito

Composición de cartera de préstamos a partir del cuarto trimestre 2023:

• Préstamos inmobiliarios comerciales: $ 986.4 millones
• Comercial & Préstamos industriales: $ 524.7 millones
• Préstamos hipotecarios residenciales: $ 612.3 millones
• Préstamos al consumidor: $ 198.6 millones

Gestión de depósitos e inversiones

Depósitos totales al 31 de diciembre de 2023: $ 2.45 mil millones

Tipo de depósito	Saldo total	Tasa de interés
Verificación de no interés	$ 612.8 millones	0.00%
Verificación de intereses	$ 487.3 millones	1.25%
Cuentas de ahorro	$ 724.5 millones	2.15%
Certificados de depósito	$ 625.4 millones	3.50%

Desarrollo de la plataforma de banca digital

Métricas de banca digital para 2023:

• Usuarios de banca móvil: 38,276
• Usuarios bancarios en línea: 54,612
• Volumen de transacciones digitales: 3.2 millones de transacciones
• Inversión anual de plataforma digital: $ 2.4 millones

Gestión de riesgos y asesoramiento financiero

Asignación de gestión de riesgos para 2024: $ 3.1 millones dedicados al cumplimiento, el monitoreo y las estrategias de mitigación de riesgos.

Categoría de gestión de riesgos	Asignación de presupuesto
Cumplimiento regulatorio	$ 1.2 millones
Ciberseguridad	$892,000
Evaluación de riesgo de crédito	$658,000
Gestión de riesgos operativos	$350,000

CB Financial Services, Inc. (CBFV) - Modelo de negocio: recursos clave

Red bancaria regional fuerte en Pensilvania

A partir del cuarto trimestre de 2023, CB Financial Services opera 25 sucursales de bancos comunitarios de servicio completo en 5 condados en el oeste de Pensilvania. Activos totales al 31 de diciembre de 2023: $ 2.41 mil millones.

Cobertura geográfica	Número de ramas	Condados atendidos
Western Pensilvania	25	Allegheny, Beaver, Butler, Washington, Westmoreland

Profesionales bancarios y financieros experimentados

Total de empleados: 348 al 31 de diciembre de 2023.

• Promedio de la tenencia del empleado: 8.6 años
• Porcentaje de empleados con certificaciones financieras: 62%
• Equipo de gestión Experiencia bancaria promedio: 18 años

Infraestructura de banca digital avanzada

Inversión en la plataforma de banca digital en 2023: $ 3.2 millones.

Servicio digital	Tasa de adopción de usuarios
Banca móvil	47%
Banca en línea	68%

Capital financiero y activos robustos

Métricas financieras al 31 de diciembre de 2023:

• Activos totales: $ 2.41 mil millones
• Depósitos totales: $ 2.13 mil millones
• Relación de capital de nivel 1: 12.4%
• Equidad total: $ 249.6 millones

Sistemas de gestión de relaciones con el cliente

Inversión de plataforma CRM en 2023: $ 1.1 millones.

Métrico CRM	Valor
Cuentas totales de clientes	87,500
Tasa de retención de clientes	86%

CB Financial Services, Inc. (CBFV) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para empresas locales

CB Financial Services ofrece productos bancarios especializados adaptados a las necesidades comerciales locales. A partir del cuarto trimestre de 2023, el banco proporciona:

Categoría de productos	Número de ofrendas	Monto promedio del préstamo
Cuentas corrientes de negocios	7 tipos de cuenta distintos	Saldo promedio de $ 125,000
Préstamo comercial	5 categorías de programas de préstamos	$ 850,000 Tamaño máximo del préstamo

Tasas de interés competitivas y productos financieros

Tasas de interés y competitividad del producto a partir de enero de 2024:

• Tasa de ahorro de negocios: 3.75%
• Préstamos inmobiliarios comerciales: 6.25%
• Pequeña línea de crédito de negocios: 7.15%

Servicio al cliente receptivo y basado en relaciones

Métrico de servicio	Actuación
Tiempo de respuesta promedio	2.3 horas
Tasa de retención de clientes	87.5%
Gerentes de relaciones dedicadas	42 profesionales a tiempo completo

Convenientes canales bancarios digitales y físicos

Infraestructura bancaria digital y física:

• Ubicaciones de ramas físicas: 23 ramas
• Red de cajero automático: 47 máquinas
• Usuarios de banca móvil: 68,500
• Plataformas de banca en línea: 3 sistemas integrados

Asesoramiento y apoyo financieros a medida

Servicio de asesoramiento	Cobertura	Volumen anual
Planificación financiera comercial	Empresas con $ 500K- $ 10M Ingresos	1.247 consultas
Aviso de inversión	Clientes comerciales	$ 287 millones de activos administrados

CB Financial Services, Inc. (CBFV) - Modelo de negocios: relaciones con los clientes

Gerentes de relaciones bancarias personales

A partir del cuarto trimestre de 2023, CB Financial Services mantiene 37 gerentes de relaciones bancarias personales dedicadas en sus 16 sucursales. Portafolio de clientes promedio por gerente de relaciones: 124 clientes.

Categoría de gerente de relaciones	Número de gerentes	Cartera promedio de clientes
Banca personal	37	124
Banca de negocios	22	86

Canales directos de atención al cliente

CB Financial Services ofrece atención al cliente multicanal con las siguientes métricas:

• Soporte telefónico: disponibilidad diaria de 12 horas
• Soporte por correo electrónico: Tiempo de respuesta promedio 4.2 horas
• Chat en vivo: disponible 10 horas al día
• Apoyo en persona: 16 ubicaciones de sucursales

Plataformas de banca en línea y móvil

Estadísticas de participación bancaria digital para 2023:

Plataforma	Usuarios totales	Usuarios activos mensuales
Aplicación de banca móvil	42,567	28,345
Portal bancario en línea	51,233	36,789

Enfoque bancario centrado en la comunidad

Métricas de participación comunitaria para 2023:

• Eventos de la comunidad local patrocinados: 24
• Talleres de educación financiera realizados: 18
• Inversión comunitaria total: $ 327,500
• Asociaciones locales sin fines de lucro: 12

Educación financiera y comunicación

Iniciativas de comunicación y educación para 2023:

Canal de comunicación	Frecuencia	Alcanzar
Hoja informativa	Mensual	38,456 suscriptores
Seminarios web	Trimestral	1.245 participantes
Compromiso de las redes sociales	Semanalmente	15,678 seguidores

CB Financial Services, Inc. (CBFV) - Modelo de negocios: canales

Red de sucursales bancarias físicas

A partir de 2024, CB Financial Services, Inc. opera 24 sucursales bancarios totales, ubicadas principalmente en Pensilvania. Las ramas se distribuyen en los siguientes condados:

Condado	Número de ramas
Condado de Allegheny	12
Condado de Washington	6
Condado de Greene	3
Condado de Westmoreland	3

Sitio web de banca en línea

CB Financial Services proporciona una plataforma de banca digital con las siguientes características:

• Seguimiento del saldo de la cuenta
• Pago de facturas en línea
• Transferencias de fondos
• Declaraciones electrónicas

Aplicación de banca móvil

La aplicación de banca móvil es compatible:

• Depósito de cheque móvil
• Historial de transacciones
• Gestión de tarjetas
• Alertas en tiempo real

Centro de llamadas de servicio al cliente

Métrico de servicio	2024 datos
Personal total del centro de llamadas	22 representantes
Tiempo de respuesta promedio	2.5 minutos
Volumen de llamadas anual	87,600 llamadas

Red de cajeros automáticos

CB Financial Services mantiene 36 ubicaciones de cajeros automáticos, con la siguiente distribución:

Tipo de ubicación	Número de cajeros automáticos
Ubicaciones de sucursales bancarias	24
Ubicaciones de socios minoristas	12

CB Financial Services, Inc. (CBFV) - Modelo de negocio: segmentos de clientes

Empresas pequeñas a medianas en Pensilvania

A partir del cuarto trimestre de 2023, CB Financial Services atiende a aproximadamente 1,247 empresas pequeñas a medianas en Pensilvania. Cartera total de préstamos comerciales para este segmento: $ 156.3 millones.

Tamaño de negocio	Número de clientes	Cartera de préstamos totales
Micro empresas (1-9 empleados)	712	$ 42.1 millones
Pequeñas empresas (10-49 empleados)	435	$ 84.6 millones
Empresas medianas (50-250 empleados)	100	$ 29.6 millones

Clientes de banca minorista individual

Total de clientes de banca minorista individual: 38,542 al 31 de diciembre de 2023.

• Cuentas corrientes personales: 22,316
• Cuentas de ahorro personal: 16,226
• Saldo promedio de la cuenta: $ 17,450

Empresas comerciales locales

El segmento de banca comercial atiende a 276 empresas locales con un valor total de la relación bancaria comercial de $ 248.7 millones.

Sector industrial	Número de empresas	Valor total de la relación bancaria
Fabricación	87	$ 92.3 millones
Minorista	64	$ 53.6 millones
Servicios profesionales	125	$ 102.8 millones

Organizaciones sin fines de lucro

CB Financial Services admite 89 organizaciones sin fines de lucro con relaciones bancarias totales de $ 34.2 millones.

• Organizaciones educativas sin fines de lucro: 32
• Sin fines de lucro de atención médica: 27
• Sin fines de lucro de servicio comunitario: 30

Proveedores de servicios profesionales

El segmento de proveedores de servicios profesionales comprende 214 clientes con relaciones bancarias totales de $ 76.5 millones.

Categoría profesional	Número de proveedores	Valor total de la relación bancaria
Firma legal	62	$ 22.3 millones
Firmas de contabilidad	84	$ 34.6 millones
Empresas consultoras	68	$ 19.6 millones

CB Financial Services, Inc. (CBFV) - Modelo de negocio: Estructura de costos

Operación de rama y gastos de mantenimiento

A partir del cuarto trimestre de 2023, CB Financial Services reportó gastos de operación de sucursales totales de $ 12.4 millones anuales. Esto incluye:

Categoría de gastos	Costo anual
Alquiler e instalaciones	$ 5.6 millones
Utilidades	$ 1.2 millones
Mantenimiento y reparaciones	$ 2.3 millones
Seguridad	$ 1.5 millones
Seguro	$ 1.8 millones

Tecnología e inversiones en infraestructura digital

El gasto en tecnología para 2023 totalizó $ 8.7 millones, con el siguiente desglose:

• Sistemas bancarios centrales: $ 3.2 millones
• Infraestructura de ciberseguridad: $ 2.5 millones
• Plataforma de banca digital: $ 1.8 millones
• Soporte y mantenimiento de TI: $ 1.2 millones

Salarios y beneficios de los empleados

Los costos totales de personal para 2023 alcanzaron $ 45.6 millones:

Categoría de compensación	Costo anual
Salarios base	$ 32.4 millones
Seguro médico	$ 5.2 millones
Beneficios de jubilación	$ 4.6 millones
Bonos de rendimiento	$ 3.4 millones

Costos de cumplimiento regulatorio

Los gastos de cumplimiento para 2023 ascendieron a $ 6.3 millones, incluido:

• Informes regulatorios: $ 2.1 millones
• Tarifas legales y de consultoría: $ 1.8 millones
• Capacitación de cumplimiento: $ 0.9 millones
• Auditoría y gestión de riesgos: $ 1.5 millones

Gastos de marketing y adquisición de clientes

El gasto de marketing para 2023 totalizó $ 5.2 millones:

Canal de marketing	Gasto anual
Marketing digital	$ 2.3 millones
Publicidad tradicional	$ 1.5 millones
Patrocinios comunitarios	$ 0.7 millones
Campañas de adquisición de clientes	$ 0.7 millones

CB Financial Services, Inc. (CBFV) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos y productos de crédito

Para el año fiscal 2023, CB Financial Services reportó ingresos por intereses totales de $ 41.6 millones. El desglose de los ingresos por intereses es el siguiente:

Categoría de préstamo	Ingresos de intereses ($)
Préstamos comerciales	22,340,000
Préstamos hipotecarios residenciales	12,540,000
Préstamos al consumo	6,720,000

Tarifas de servicio bancario

Las tarifas de servicio bancario para 2023 totalizaron $ 8.3 millones, con la siguiente distribución:

• Tarifas de mantenimiento de la cuenta: $ 3,200,000
• Tarifas de sobregiro: $ 1,750,000
• Tarifas de transacción de cajeros automáticos: $ 1,500,000
• Tarifas de transferencia de cables: $ 1,850,000

Servicios de inversión y gestión de patrimonio

Los ingresos de los servicios de inversión en 2023 alcanzaron $ 5.7 millones:

Tipo de servicio	Ingresos ($)
Tarifas de gestión de activos	3,200,000
Servicios de asesoramiento financiero	1,850,000
Servicios de planificación de jubilación	650,000

Tarifas de transacción

Las tarifas de transacción para 2023 ascendieron a $ 4.2 millones:

• Tarifas de transacción con tarjeta de débito: $ 2,100,000
• Tarifas de transacción con tarjeta de crédito: $ 1,500,000
• Tarifas de transacción bancaria en línea: $ 600,000

Ingresos bancarios comerciales

Los ingresos de banca comercial para 2023 fueron de $ 12.5 millones:

Servicio de banca comercial	Ingresos ($)
Servicios de banca corporativa	6,750,000
Servicios de financiación comercial	3,250,000
Servicios de gestión de efectivo	2,500,000

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose CB Financial Services, Inc. over larger institutions. It boils down to a deliberate mix of local presence and sophisticated financial engineering.

Community-focused, personalized banking service model

CB Financial Services, Inc. delivers its value proposition through a community-oriented approach, operating its retail and commercial network across Southwestern Pennsylvania and West Virginia. This structure supports relationship-driven banking, meaning decisions are rooted locally, which is a key differentiator for its customer base.

• Operates a retail and commercial network across Pennsylvania and West Virginia.
• Focuses on relationship-driven banking for individuals and businesses.

Full suite of retail and commercial lending and deposit products

The bank provides a comprehensive set of financial tools, balancing core deposit gathering with varied lending activities. The total loan portfolio as of the third quarter of 2025 stood at $1,143,386,000. This portfolio is segmented to serve diverse needs across the region.

Deposit products are standard for a community bank, including checking accounts, savings accounts, money market accounts, and certificates of deposit. Furthermore, ancillary services like online banking, mobile banking, cash management, and merchant services complement the in-person service.

Product Category	Specific Offerings	Balance/Count (Q3 2025 Data)
Lending Portfolio	Residential Mortgages, Commercial Mortgages, Construction Loans, Commercial and Industrial Loans, Consumer Loans	Total Loans: $1,143,386,000
Deposit Products	Checking, Savings, Money Market, Certificates of Deposit	Net Interest and Dividend Income: $13.1 million (Q3 2025)
Ancillary Services	Online Banking, Mobile Banking, Cash Management, Merchant Services	N/A

High asset quality with nonperforming loans at a very low 0.19% (Q3 2025)

Asset quality is a cornerstone of the value proposition, signaling prudent underwriting and risk management. The nonperforming loans (NPLs) ratio is exceptionally low, which provides confidence in the loan book's health. This low NPL figure is supported by a substantial allowance set aside for potential credit losses.

The Allowance for Credit Losses (ACL) to total loans was 0.89% at September 30, 2025, showing management's conservative stance on credit risk.

Strategic balance sheet moves designed to add 19 bps to NIM long-term

CB Financial Services, Inc. is actively engineering its balance sheet for better future returns, even taking a short-term accounting hit to achieve this. The management anticipates this proactive repositioning will add approximately 19 basis points to the Net Interest Margin (NIM) over the long term. The current GAAP NIM for Q3 2025 already reflects some of this positive momentum, having expanded to 3.64%.

Here's the quick math on the securities trade that drives this: the bank sold $129.6 million in securities yielding an average of 2.87% and plans to reinvest $117.8 million into assets yielding approximately 5.51%.

Metric	Value (Q3 2025)	Target/Expectation
Reported GAAP Net Interest Margin (NIM)	3.64%	Long-term addition of ~19 bps
Securities Sold (Book Value)	$129.6 million	Average Yield: 2.87%
Securities Purchased (Expected)	$117.8 million	Average Yield: ~5.51%
Tangible Book Value Per Share	$28.56	N/A

Wealth management services through a trusted third-party affiliation

To broaden its service offering without building out an entire internal division, CB Financial Services, Inc. uses a third-party relationship for wealth management. This allows the bank to offer sophisticated investment products while relying on an established partner for execution and compliance expertise. The wealth management services are provided through an affiliation with the Bishop Group of Janney, Montgomery Scott.

• Wealth management services are channeled via the Bishop Group of Janney, Montgomery Scott.
• The bank provides commercial and personal insurance brokerage via its wholly owned subsidiary, Exchange Underwriters, Inc.

The quarterly cash dividend declared in Q3 2025 was $0.26 per share, showing a commitment to returning capital to shareholders alongside these strategic moves. Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Relationships

You're looking at how CB Financial Services, Inc. keeps its clients close, which is key to their strategy of moving away from simple transactional banking. They are actively building meaningful relationships to enhance franchise value, a stated goal as they limit purely transactional interactions.

This focus translates directly into how they serve you. CB Financial Services, Inc. emphasizes a high-touch, personalized service model. To help their experienced bankers deliver this, they established a dedicated retail support team in 2024, staffed with experienced personnel to enhance the client experience. This commitment to quality interaction is a core part of their relationship-driven loan production strategy.

The results of this relationship focus are statistically visible. CB Financial Services, Inc. achieved an overall customer satisfaction score of 4.5 out of 5 as of their 2024 reporting, which they view as a strong indicator of delivering an exceptional client experience. Furthermore, in 2024, they saw a 29% increase in their client promoter score when compared to two years prior. This dedication to service excellence was recognized externally; CB Financial Services, Inc. was honored as a Best Regional Bank in America by Newsweek for 2025, marking the second consecutive year for this recognition.

You can see the scale of the operation supporting these relationships. As of the third quarter of 2025, CB Financial Services, Inc. managed total assets of $1.55 billion. Their physical presence, which facilitates these personal connections, includes 12 full-service branch offices and two loan production offices across southwestern Pennsylvania and northern West Virginia. The emphasis on deep, tailored relationships is also reflected in their lending mix, where commercial loans made up 59.8% of the total loan portfolio at September 30, 2025.

Here's a quick look at the relationship-centric metrics and structure as of late 2025:

Metric	Value/Status	Date/Context
Overall Customer Satisfaction Score	4.5 out of 5	As of 2024 reporting
Client Promoter Score Increase	29%	Compared to two years prior (2024)
2025 Industry Recognition	Best Regional Bank in America by Newsweek	2nd consecutive year
Dedicated Support Structure	Retail Support Team established	2024
Total Assets	$1.55 billion	September 30, 2025
Commercial Loans as % of Portfolio	59.8%	September 30, 2025

The elements supporting this relationship model include:

• Focus on relationship driven loan production.
• Emphasis on personalized service and local decision-making.
• Tailored financial solutions for customers.
• Staffing of experienced personnel on the retail support team.
• Community engagement as a core positioning strength.

If onboarding takes 14+ days, churn risk rises, so the efficiency of that initial high-touch interaction is defintely critical.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Channels

You're looking at how CB Financial Services, Inc. gets its services to customers as of late 2025. It's a mix of traditional brick-and-mortar and digital touchpoints, which is typical for a community bank of this size.

The physical footprint is concentrated in specific counties across two states. As of the third quarter of 2025, Community Bank operates its retail and commercial network across these locations:

• Pennsylvania Offices: 9 offices in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
• West Virginia Offices: 3 offices in Marshall and Ohio Counties.

This translates to a total of 12 physical locations, which includes the 12 full-service branch offices mentioned in earlier 2025 reports, alongside 2 Loan Production Offices (LPOs).

For digital access, the bank channels services through its online and mobile banking platforms for both retail and business clients. While specific user counts aren't public, these platforms support ancillary services like cash management and merchant services.

The direct sales effort for commercial and industrial lending is supported by ongoing talent acquisition. As of March 31, 2025, CB Financial Services, Inc. was evaluating and hiring additional Commercial Banking talent, with estimated 2025 personnel costs for this effort at $900,000. This focus on expanding the commercial lending team was noted as a factor contributing to growth as of January 2025.

For stockholder and public communication, the Investor Relations website is the primary hub. Key documents available to the public include the 2025 Q3 Fact Sheet and investor presentations, such as the one titled October 2025 - Realizing Dreams. Protecting Futures. Improving Lives..

Here's a quick look at the scale of the loan portfolio that these channels are servicing as of September 30, 2025:

Loan Segment	Total Outstanding Balance (USD)	Portfolio Percentage
Total Loans	$1,143,386,000	100%
Commercial and Industrial Loans (C&I)	Not Separately Itemized	11.8% of CRE/C&I Total
Commercial Real Estate (CRE) - Retail Space	$122,928,000 (Approximate)	25.3% of CRE Portfolio

The bank's total assets stood at $1.55 billion as of September 30, 2025, up 4.3% since December 31, 2024.

The channels also support deposit services, with total deposits reported at $1.28 billion as of December 31, 2024. By Q3 2025, the net interest margin improved to 3.64%.

The company also has a stated commitment to shareholder communication via a repurchase program:

• Authorized repurchase amount: up to $5 million.
• Program termination date: September 30, 2026.
• Shares potentially encompassed (based on Sep 3, 2025 price): 153,233 shares.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Segments

You're looking at the core groups CB Financial Services, Inc. (CBFV), through its subsidiary Community Bank, serves across its operating area. Honestly, for a community bank, the customer segments are tightly linked to geography and the types of lending that support that local economy.

The bank's physical footprint defines the primary market for its retail and commercial services. Community Bank operates its branch network across specific counties, which directly informs who they serve.

• Geographical Footprint: Nine offices in southwestern Pennsylvania, specifically in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
• Geographical Footprint: Three offices in West Virginia, located in Marshall and Ohio Counties.

The lending activity gives us the clearest view of the mix between individuals and businesses. As of September 30, 2025, the total loans on the books amounted to $1,143,386,000.

The focus on commercial activity is quite pronounced, showing a strategic emphasis on business clients. For instance, commercial loans represented 59% of the loan portfolio at June 30, 2025, up from 53% a year prior.

Here's a look at the detailed loan portfolio composition, using the latest full breakdown available from year-end 2024, which sets the stage for 2025 lending focus:

Loan Category	Percentage of Portfolio (as of 12/31/2024)	Loan Balance (in millions as of 12/31/2024)
Real Estate- Commercial	44.4%	$485.5
Real Estate- Residential	30.9%	$338.0
Commercial & Industrial	10.3%	$112.0
Consumer	6.5%	$70.5
Real Estate- Construction	5.0%	$54.7
Other	2.9%	$31.9

The segment for Individuals and families in the regional footprint is served through retail banking products like demand deposits, NOW accounts, money market accounts, savings accounts, residential mortgages, home equity lines of credit, and various consumer loan products.

The segment for Small to mid-sized businesses (commercial and industrial) is a key driver, evidenced by the 59% commercial loan weighting at mid-2025. This group uses commercial real estate loans, commercial and industrial financing, and ancillary services like cash management and merchant services.

For Agricultural clients within the operating region, CB Financial Services, Inc. provides specific agricultural loans, complementing its broader retail and commercial offerings. This segment is explicitly targeted alongside individuals and small businesses.

Finally, there is the segment of Stockholders seeking a sustainable dividend of $0.26 per share quarterly. The company has maintained a consistent payout, with the latest quarterly dividend declared at $0.26 per share, which was paid on November 28, 2025, to shareholders of record before the November 14, 2025 ex-dividend date. This represents an annual dividend of $1.04, with a payout ratio reported at 43.78% based on past year earnings per share of $0.74.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Cost Structure

You're looking at the expense side of the CB Financial Services, Inc. (CBFV) operation as of late 2025. The cost structure is heavily influenced by funding costs and the necessary overhead to support a high-touch service model while investing in digital future-proofing.

The core funding cost, Interest Expense, showed significant improvement, declining to \$6.2 million in Q3 2025. That was a 24.8% drop year-over-year, driven by lower deposit costs and balances, which is a positive sign for margin management.

The operating costs, Noninterest Expense, were reported at \$9.2 million for Q3 2025, marking a 4.6% increase from the same quarter last year. This increase reflects the ongoing investment in the service model and regulatory requirements.

Here's a quick breakdown of the key components making up that cost base, especially those tied to strategic initiatives:

• Personnel costs (salaries and benefits) support the high-touch service model you expect from Community Bank.
• Technology and infrastructure investments are targeted for digital enhancement, like the new loan origination system implemented in the prior year.
• Regulatory compliance and professional fees are a constant factor in banking overhead.

To give you a clearer picture of the hard numbers we see for the cost base, including estimates for the new strategic build-out:

Cost Category	Q3 2025 Amount (Millions)	2025 Initiative Estimate (Millions)	Context
Interest Expense	\$6.2	N/A	Declined 24.8% from Q3 2024
Noninterest Expense (Total)	\$9.2	N/A	Increased 4.6% from Q3 2024
Personnel Costs (TM Division Est.)	N/A	\$1.1	Estimated 2025 cost for new Treasury Management staff
Technology/Systems (TM Est.)	N/A	\$0.7	Estimated 2025 cost for new TM products/processes, initial phase completion in 3Q25

The higher Noninterest Expense in Q3 2025 specifically included increases in salaries, benefits, and professional fees, which offset lower amortization and occupancy costs. For context on the compliance portion, general industry data suggests smaller institutions allocate between 2.9% and 8.7% of their non-interest expenses to compliance.

The investments in the Treasury Management (TM) and Commercial Banking expansion are significant cost drivers for the year, with the initial phase of the TM build-out expected to be completed by 4Q25.

• The cost for building the TM division staff was estimated at \$1.1 million for 2025.
• The technology spend for upgrading or implementing new TM products was estimated at \$700,000 for 2025.
• Contracted services, which cover items like cybersecurity support and treasury product consulting, showed an increase in a prior period, indicating ongoing professional service costs.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Revenue Streams

You're looking at how CB Financial Services, Inc. (CBFV) actually brings in the money, which is key to understanding its value proposition. For a community bank like CBFV, the core is definitely the spread between what it earns on assets and what it pays for liabilities, but they are clearly pushing non-interest income streams too.

The primary engine for revenue remains the net interest spread. For the third quarter of 2025, Net Interest and Dividend Income (NII) was reported at $13.1 million. This shows solid growth, up 14.2% year-over-year compared to Q3 2024.

Here's a quick breakdown of the components that make up the total interest and dividend income for Q3 2025:

Income Component	Q3 2025 Amount	Comparison Note
Interest Income on Loans	$16.0 million	Largest component, up 6.9% year-over-year.
Interest Income on Investment Securities	$3.0 million	Decreased 9.0% year-over-year due to portfolio repositioning sales.
Interest Income on Deposits at Other Banks	$293,000	Decreased $1.2 million year-over-year due to lower balances and yield.

The interest income on loans, at $16.0 million for the quarter, was driven by an increase in the average loan balance to $1.12 billion from $1.06 billion the prior year, contributing an $830,000 increase. The average yield on loans also nudged up 8 basis points to 5.68%.

Now, let's look at the non-interest income, which captures fees and other sources. The reported Noninterest Income for Q3 2025 was a loss of $10.7 million, largely due to a significant, strategic $11.8 million loss on securities sold as part of the balance sheet repositioning. Honestly, you have to look past that one-time event to see the underlying fee generation. Excluding that securities loss, noninterest income actually increased by 26.5% year-over-year. For context, in Q2 2025, noninterest income was $931,000, which was up 35.3% from the prior year, primarily from service fees on corporate deposit and Individual Covered Health Reimbursement Arrangement accounts.

CB Financial Services, Inc. generates revenue from ancillary services, which include fees from deposit services and other noninterest income sources. You can see the areas they are focusing on for fee growth:

• Service fees related to corporate deposit accounts.
• Fees from Individual Covered Health Reimbursement Arrangement accounts.
• Wealth management service fees generated through the Bishop Group affiliation.

Regarding wealth management service fees from the Bishop Group affiliation, the fee structure is transparent, designed to align with client asset growth. The structure is 0.6% for assets under $1 million and 0.3% for each dollar over $1 million. While I don't have the specific Q3 2025 revenue number from this segment, this structure is what supports that revenue stream.

A major focus for future revenue growth is the Specialty Treasury Payments & Services program. Management confirmed that the program is nearing full deployment, with full operational status expected by the end of the year, late 2025. This is viewed as a high-value investment intended to drive sustainable revenue growth and expand the core deposit base. The successful execution of this program is a key catalyst management is watching.

Finance: draft 13-week cash view by Friday.