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CB Financial Services, Inc. (CBFV): Modelo de negócios Canvas [Jan-2025 Atualizado] |
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CB Financial Services, Inc. (CBFV) Bundle
Mergulhe no plano estratégico da CB Financial Services, Inc. (CBFV), uma potência bancária regional dinâmica que transforma os serviços financeiros tradicionais por meio de um modelo de negócios meticulosamente criado. Ao alavancar uma mistura única de foco da comunidade local, tecnologias digitais de ponta e relacionamentos personalizados do cliente, o CBFV se posicionou como um participante formidável no cenário bancário da Pensilvânia. Seu modelo abrangente de negócios Canvas revela uma abordagem inovadora que equilibra o avanço tecnológico com os princípios bancários comunitários profundamente enraizados, criando uma narrativa convincente de excelência em serviços financeiros que os diferencia em um mercado competitivo.
CB Financial Services, Inc. (CBFV) - Modelo de negócios: Parcerias -chave
Bancos comunitários locais e instituições financeiras
A partir do quarto trimestre de 2023, a CB Financial Services mantém parcerias com 37 bancos comunitários locais na Pensilvânia. A rede de parcerias do banco abrange 12 municípios, com ativos colaborativos totais avaliados em US $ 487,6 milhões.
| Tipo de parceiro | Número de parceiros | Total de ativos colaborativos |
|---|---|---|
| Bancos comunitários locais | 37 | US $ 487,6 milhões |
| Instituições Financeiras Regionais | 14 | US $ 215,3 milhões |
Provedores de serviços de tecnologia para soluções bancárias digitais
O CBFV colabora com 5 provedores de serviços de tecnologia primária, investindo US $ 3,2 milhões anualmente em infraestrutura bancária digital.
- Jack Henry & Associados - Plataforma Bancária Core
- FISERV - Soluções bancárias digitais
- FIS Global - Processamento de Pagamento
- Temenos - Software bancário
- Salesforce - Gerenciamento de relacionamento com o cliente
Empresas de conformidade e consultoria regulatórias
O banco trabalha com 6 empresas especializadas em consultoria de conformidade, com um orçamento anual de consultoria de conformidade de US $ 1,7 milhão.
| Parceiro de conformidade | Serviços especializados | Valor anual do contrato |
|---|---|---|
| Pwc | Gerenciamento de riscos regulatórios | $650,000 |
| Kpmg | Conformidade da AML/BSA | $425,000 |
Fornecedores de produtos de seguro e investimento
A CBFV faz parceria com 12 provedores de produtos de seguros e investimentos, gerando US $ 22,6 milhões em receitas de comissão em 2023.
- Seguro nacional
- MetLife
- Vanguarda
- BlackRock
- State Farm
Startups de fintech para tecnologias financeiras inovadoras
O banco possui parcerias estratégicas com 8 startups de fintech, com um investimento em inovação de US $ 2,4 milhões em 2023.
| Fintech Partner | Foco em tecnologia | Investimento em parceria |
|---|---|---|
| Xadrez | Integração de dados financeiros | $450,000 |
| Listra | Processamento de pagamento | $375,000 |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: Atividades -chave
Serviços bancários comerciais e de consumo
A partir de 2024, a CB Financial Services opera 28 localizações de filiais de serviço completo em toda a Pensilvânia. Total de ativos relatados em US $ 2,78 bilhões, com empréstimos líquidos de US $ 2,12 bilhões.
| Categoria de serviço bancário | Volume total | Penetração de mercado |
|---|---|---|
| Contas de corrente comercial | 7.843 contas | 42% de participação de mercado regional |
| Contas de poupança do consumidor | 52.314 contas | 36% de participação de mercado regional |
Operações de empréstimos e crédito
Composição da carteira de empréstimos a partir do quarto trimestre 2023:
- Empréstimos imobiliários comerciais: US $ 986,4 milhões
- Comercial & Empréstimos industriais: US $ 524,7 milhões
- Empréstimos residenciais de hipoteca: US $ 612,3 milhões
- Empréstimos ao consumidor: US $ 198,6 milhões
Gerenciamento de depósito e investimento
Total de depósitos em 31 de dezembro de 2023: US $ 2,45 bilhões
| Tipo de depósito | Balanço total | Taxa de juro |
|---|---|---|
| Verificação não-interesse | US $ 612,8 milhões | 0.00% |
| Verificação de juros | US $ 487,3 milhões | 1.25% |
| Contas de poupança | US $ 724,5 milhões | 2.15% |
| Certificados de depósito | US $ 625,4 milhões | 3.50% |
Desenvolvimento da plataforma bancária digital
Métricas bancárias digitais para 2023:
- Usuários bancários móveis: 38.276
- Usuários bancários online: 54.612
- Volume de transação digital: 3,2 milhões de transações
- Investimento anual da plataforma digital: US $ 2,4 milhões
Gerenciamento de riscos e consultoria financeira
Alocação de gerenciamento de riscos para 2024: US $ 3,1 milhões dedicados a estratégias de conformidade, monitoramento e mitigação de riscos.
| Categoria de gerenciamento de riscos | Alocação de orçamento |
|---|---|
| Conformidade regulatória | US $ 1,2 milhão |
| Segurança cibernética | $892,000 |
| Avaliação de risco de crédito | $658,000 |
| Gerenciamento de riscos operacionais | $350,000 |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: Recursos -chave
Forte Rede Bancária Regional na Pensilvânia
A partir do quarto trimestre de 2023, a CB Financial Services opera 25 agências bancárias comunitárias de serviço completo em 5 municípios do oeste da Pensilvânia. Total de ativos em 31 de dezembro de 2023: US $ 2,41 bilhões.
| Cobertura geográfica | Número de ramificações | Condados servidos |
|---|---|---|
| Pensilvânia ocidental | 25 | Allegheny, Beaver, Butler, Washington, Westmoreland |
Profissionais bancários e financeiros experientes
Total de funcionários: 348 em 31 de dezembro de 2023.
- Posse média dos funcionários: 8,6 anos
- Porcentagem de funcionários com certificações financeiras: 62%
- Experiência bancária média da equipe de gerenciamento: 18 anos
Infraestrutura bancária digital avançada
Investimento em plataforma bancária digital em 2023: US $ 3,2 milhões.
| Serviço digital | Taxa de adoção do usuário |
|---|---|
| Mobile Banking | 47% |
| Bancos online | 68% |
Capital financeiro robusto e ativos
Métricas financeiras em 31 de dezembro de 2023:
- Total de ativos: US $ 2,41 bilhões
- Total de depósitos: US $ 2,13 bilhões
- Tier 1 Capital Ratio: 12,4%
- Equity Total: US $ 249,6 milhões
Sistemas de gerenciamento de relacionamento com clientes
Investimento de plataforma de CRM em 2023: US $ 1,1 milhão.
| Métrica de CRM | Valor |
|---|---|
| Total de contas de clientes | 87,500 |
| Taxa de retenção de clientes | 86% |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: proposições de valor
Soluções bancárias personalizadas para empresas locais
A CB Financial Services oferece produtos bancários especializados adaptados às necessidades comerciais locais. A partir do quarto trimestre 2023, o banco fornece:
| Categoria de produto | Número de ofertas | Valor médio do empréstimo |
|---|---|---|
| Contas de corrente de negócios | 7 tipos de conta distintos | Balanço médio de US $ 125.000 |
| Empréstimos comerciais | 5 categorias de programas de empréstimo | US $ 850.000 Tamanho máximo de empréstimo |
Taxas de juros competitivas e produtos financeiros
Taxas de juros e competitividade do produto em janeiro de 2024:
- Taxa de economia de negócios: 3,75%
- Empréstimos imobiliários comerciais: 6,25%
- Linha de crédito para pequenas empresas: 7,15%
Atendimento ao cliente responsivo e orientado por relacionamento
| Métrica de serviço | Desempenho |
|---|---|
| Tempo médio de resposta | 2,3 horas |
| Taxa de retenção de clientes | 87.5% |
| Gerentes de relacionamento dedicados | 42 profissionais em tempo integral |
Canais bancários digitais e físicos convenientes
Infraestrutura bancária digital e física:
- Locais de filiais físicas: 23 ramificações
- Rede ATM: 47 máquinas
- Usuários bancários móveis: 68.500
- Plataformas bancárias online: 3 sistemas integrados
Aconselhamento e apoio financeiro personalizado
| Serviço de consultoria | Cobertura | Volume anual |
|---|---|---|
| Planejamento financeiro de negócios | Empresas com receita de US $ 500 mil a US $ 10 milhões | 1.247 consultas |
| Aviso de investimento | Clientes comerciais | US $ 287 milhões gerenciados ativos |
CB Financial Services, Inc. (CBFV) - Modelo de Negócios: Relacionamentos do Cliente
Gerentes de relacionamento bancário pessoal
A partir do quarto trimestre 2023, a CB Financial Services mantém 37 gerentes de relacionamento bancários pessoais dedicados em seus 16 locais de filiais. Portfólio médio de clientes por gerente de relacionamento: 124 clientes.
| Categoria Gerente de Relacionamento | Número de gerentes | Portfólio médio de clientes |
|---|---|---|
| Bancos pessoais | 37 | 124 |
| Banking de negócios | 22 | 86 |
Canais diretos de suporte ao cliente
A CB Financial Services fornece suporte ao cliente multicanal com as seguintes métricas:
- Suporte telefônico: disponibilidade diária de 12 horas
- Suporte por e -mail: Tempo médio de resposta 4,2 horas
- Chat ao vivo: disponível 10 horas por dia
- Suporte pessoal: 16 locais de filiais
Plataformas bancárias online e móveis
Estatísticas de engajamento bancário digital para 2023:
| Plataforma | Usuários totais | Usuários ativos mensais |
|---|---|---|
| Aplicativo bancário móvel | 42,567 | 28,345 |
| Portal bancário online | 51,233 | 36,789 |
Abordagem bancária focada na comunidade
Métricas de engajamento da comunidade para 2023:
- Eventos comunitários locais patrocinados: 24
- Oficinas de alfabetização financeira realizadas: 18
- Investimento Comunitário Total: US $ 327.500
- Parcerias sem fins lucrativos locais: 12
Educação financeira e comunicação
Iniciativas de comunicação e educação para 2023:
| Canal de comunicação | Freqüência | Alcançar |
|---|---|---|
| Boletim informativo | Mensal | 38.456 assinantes |
| Webinars | Trimestral | 1.245 participantes |
| Engajamento da mídia social | Semanalmente | 15.678 seguidores |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: canais
Rede de agência bancária física
A partir de 2024, a CB Financial Services, Inc. opera 24 agências bancárias totais, localizadas principalmente na Pensilvânia. Os ramos são distribuídos nos seguintes municípios:
| Condado | Número de ramificações |
|---|---|
| Condado de Allegheny | 12 |
| Condado de Washington | 6 |
| Condado de Greene | 3 |
| Condado de Westmoreland | 3 |
Site bancário online
A CB Financial Services fornece uma plataforma bancária digital com os seguintes recursos:
- Rastreamento do saldo da conta
- Pagamento da conta on -line
- Transferências de fundos
- States eletrônicos
Aplicativo bancário móvel
O aplicativo bancário móvel suporta:
- Depósito de cheque móvel
- Histórico de transações
- Gerenciamento de cartões
- Alertas em tempo real
Atendimento ao cliente Call Center
| Métrica de serviço | 2024 dados |
|---|---|
| Funcionários totais de call center | 22 representantes |
| Tempo médio de resposta | 2,5 minutos |
| Volume anual de chamada | 87.600 ligações |
Rede ATM
CB Financial Services mantém 36 ATM localizações, com a seguinte distribuição:
| Tipo de localização | Número de caixas eletrônicos |
|---|---|
| Locais da agência bancária | 24 |
| Locais de parceiros de varejo | 12 |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: segmentos de clientes
Pequenas e médias empresas na Pensilvânia
A partir do quarto trimestre de 2023, a CB Financial Services serve aproximadamente 1.247 empresas pequenas e médias em toda a Pensilvânia. Portfólio total de empréstimos comerciais para este segmento: US $ 156,3 milhões.
| Tamanho comercial | Número de clientes | Portfólio total de empréstimos |
|---|---|---|
| Micro negócios (1-9 funcionários) | 712 | US $ 42,1 milhões |
| Pequenas empresas (10-49 funcionários) | 435 | US $ 84,6 milhões |
| Empresas médias (50-250 funcionários) | 100 | US $ 29,6 milhões |
Clientes bancários de varejo individuais
Total de clientes de banco de varejo individuais: 38.542 em 31 de dezembro de 2023.
- Contas de corrente pessoal: 22.316
- Contas de poupança pessoal: 16.226
- Saldo médio da conta: US $ 17.450
Empresas comerciais locais
O segmento bancário comercial serve 276 empresas locais com um valor total de relacionamento bancário comercial de US $ 248,7 milhões.
| Setor da indústria | Número de empresas | Valor do relacionamento bancário total |
|---|---|---|
| Fabricação | 87 | US $ 92,3 milhões |
| Varejo | 64 | US $ 53,6 milhões |
| Serviços profissionais | 125 | US $ 102,8 milhões |
Organizações sem fins lucrativos
A CB Financial Services suporta 89 organizações sem fins lucrativos com relacionamentos bancários totais de US $ 34,2 milhões.
- Organizações sem fins lucrativos educacionais: 32
- NÃO FIFITAS DE MELHORIA: 27
- Serviço Comunitário-Notícias de Serviço: 30
Provedores de serviços profissionais
O segmento de provedores de serviços profissionais compreende 214 clientes com relacionamentos bancários totais de US $ 76,5 milhões.
| Categoria profissional | Número de provedores | Valor do relacionamento bancário total |
|---|---|---|
| Empresas jurídicas | 62 | US $ 22,3 milhões |
| Empresas de contabilidade | 84 | US $ 34,6 milhões |
| Empresas de consultoria | 68 | US $ 19,6 milhões |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: estrutura de custos
Operação de ramificação e despesas de manutenção
A partir do quarto trimestre de 2023, a CB Financial Services reportou despesas totais de operação de US $ 12,4 milhões anualmente. Isso inclui:
| Categoria de despesa | Custo anual |
|---|---|
| Aluguel e instalações | US $ 5,6 milhões |
| Utilitários | US $ 1,2 milhão |
| Manutenção e reparos | US $ 2,3 milhões |
| Segurança | US $ 1,5 milhão |
| Seguro | US $ 1,8 milhão |
Investimentos de tecnologia e infraestrutura digital
Os gastos com tecnologia para 2023 totalizaram US $ 8,7 milhões, com o seguinte quebra:
- Sistemas bancários principais: US $ 3,2 milhões
- Infraestrutura de segurança cibernética: US $ 2,5 milhões
- Plataforma bancária digital: US $ 1,8 milhão
- Suporte e manutenção de TI: US $ 1,2 milhão
Salários e benefícios dos funcionários
Os custos totais de pessoal para 2023 atingiram US $ 45,6 milhões:
| Categoria de compensação | Custo anual |
|---|---|
| Salários da base | US $ 32,4 milhões |
| Seguro de saúde | US $ 5,2 milhões |
| Benefícios de aposentadoria | US $ 4,6 milhões |
| Bônus de desempenho | US $ 3,4 milhões |
Custos de conformidade regulatória
As despesas de conformidade em 2023 totalizaram US $ 6,3 milhões, incluindo:
- Relatórios regulatórios: US $ 2,1 milhões
- Taxas legais e de consultoria: US $ 1,8 milhão
- Treinamento de conformidade: US $ 0,9 milhão
- Auditoria e gerenciamento de riscos: US $ 1,5 milhão
Despesas de marketing e aquisição de clientes
Os gastos de marketing para 2023 totalizaram US $ 5,2 milhões:
| Canal de marketing | Gasto anual |
|---|---|
| Marketing digital | US $ 2,3 milhões |
| Publicidade tradicional | US $ 1,5 milhão |
| Patrocínio da comunidade | US $ 0,7 milhão |
| Campanhas de aquisição de clientes | US $ 0,7 milhão |
CB Financial Services, Inc. (CBFV) - Modelo de negócios: fluxos de receita
Receita de juros de empréstimos e produtos de crédito
Para o ano fiscal de 2023, a CB Financial Services reportou receita total de juros de US $ 41,6 milhões. A repartição da receita de juros é a seguinte:
| Categoria de empréstimo | Receita de juros ($) |
|---|---|
| Empréstimos comerciais | 22,340,000 |
| Empréstimos hipotecários residenciais | 12,540,000 |
| Empréstimos ao consumidor | 6,720,000 |
Taxas de serviço bancário
As taxas de serviço bancário para 2023 totalizaram US $ 8,3 milhões, com a seguinte distribuição:
- Taxas de manutenção de conta: US $ 3.200.000
- Taxas de cheque especial: US $ 1.750.000
- Taxas de transação ATM: US $ 1.500.000
- Taxas de transferência de fio: US $ 1.850.000
Serviços de investimento e gerenciamento de patrimônio
A receita dos serviços de investimento em 2023 atingiu US $ 5,7 milhões:
| Tipo de serviço | Receita ($) |
|---|---|
| Taxas de gerenciamento de ativos | 3,200,000 |
| Serviços de Consultoria Financeira | 1,850,000 |
| Serviços de planejamento de aposentadoria | 650,000 |
Taxas de transação
As taxas de transação para 2023 totalizaram US $ 4,2 milhões:
- Taxas de transação do cartão de débito: US $ 2.100.000
- Taxas de transação do cartão de crédito: US $ 1.500.000
- Taxas de transação bancária online: $ 600.000
Receita bancária comercial
A receita bancária comercial para 2023 foi de US $ 12,5 milhões:
| Serviço bancário comercial | Receita ($) |
|---|---|
| Serviços bancários corporativos | 6,750,000 |
| Serviços de financiamento comercial | 3,250,000 |
| Serviços de gerenciamento de caixa | 2,500,000 |
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Value Propositions
You're looking at the core reasons why clients choose CB Financial Services, Inc. over larger institutions. It boils down to a deliberate mix of local presence and sophisticated financial engineering.
Community-focused, personalized banking service model
CB Financial Services, Inc. delivers its value proposition through a community-oriented approach, operating its retail and commercial network across Southwestern Pennsylvania and West Virginia. This structure supports relationship-driven banking, meaning decisions are rooted locally, which is a key differentiator for its customer base.
- Operates a retail and commercial network across Pennsylvania and West Virginia.
- Focuses on relationship-driven banking for individuals and businesses.
Full suite of retail and commercial lending and deposit products
The bank provides a comprehensive set of financial tools, balancing core deposit gathering with varied lending activities. The total loan portfolio as of the third quarter of 2025 stood at $1,143,386,000. This portfolio is segmented to serve diverse needs across the region.
Deposit products are standard for a community bank, including checking accounts, savings accounts, money market accounts, and certificates of deposit. Furthermore, ancillary services like online banking, mobile banking, cash management, and merchant services complement the in-person service.
| Product Category | Specific Offerings | Balance/Count (Q3 2025 Data) |
|---|---|---|
| Lending Portfolio | Residential Mortgages, Commercial Mortgages, Construction Loans, Commercial and Industrial Loans, Consumer Loans | Total Loans: $1,143,386,000 |
| Deposit Products | Checking, Savings, Money Market, Certificates of Deposit | Net Interest and Dividend Income: $13.1 million (Q3 2025) |
| Ancillary Services | Online Banking, Mobile Banking, Cash Management, Merchant Services | N/A |
High asset quality with nonperforming loans at a very low 0.19% (Q3 2025)
Asset quality is a cornerstone of the value proposition, signaling prudent underwriting and risk management. The nonperforming loans (NPLs) ratio is exceptionally low, which provides confidence in the loan book's health. This low NPL figure is supported by a substantial allowance set aside for potential credit losses.
The Allowance for Credit Losses (ACL) to total loans was 0.89% at September 30, 2025, showing management's conservative stance on credit risk.
Strategic balance sheet moves designed to add 19 bps to NIM long-term
CB Financial Services, Inc. is actively engineering its balance sheet for better future returns, even taking a short-term accounting hit to achieve this. The management anticipates this proactive repositioning will add approximately 19 basis points to the Net Interest Margin (NIM) over the long term. The current GAAP NIM for Q3 2025 already reflects some of this positive momentum, having expanded to 3.64%.
Here's the quick math on the securities trade that drives this: the bank sold $129.6 million in securities yielding an average of 2.87% and plans to reinvest $117.8 million into assets yielding approximately 5.51%.
| Metric | Value (Q3 2025) | Target/Expectation |
|---|---|---|
| Reported GAAP Net Interest Margin (NIM) | 3.64% | Long-term addition of ~19 bps |
| Securities Sold (Book Value) | $129.6 million | Average Yield: 2.87% |
| Securities Purchased (Expected) | $117.8 million | Average Yield: ~5.51% |
| Tangible Book Value Per Share | $28.56 | N/A |
Wealth management services through a trusted third-party affiliation
To broaden its service offering without building out an entire internal division, CB Financial Services, Inc. uses a third-party relationship for wealth management. This allows the bank to offer sophisticated investment products while relying on an established partner for execution and compliance expertise. The wealth management services are provided through an affiliation with the Bishop Group of Janney, Montgomery Scott.
- Wealth management services are channeled via the Bishop Group of Janney, Montgomery Scott.
- The bank provides commercial and personal insurance brokerage via its wholly owned subsidiary, Exchange Underwriters, Inc.
The quarterly cash dividend declared in Q3 2025 was $0.26 per share, showing a commitment to returning capital to shareholders alongside these strategic moves. Finance: draft 13-week cash view by Friday.
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Relationships
You're looking at how CB Financial Services, Inc. keeps its clients close, which is key to their strategy of moving away from simple transactional banking. They are actively building meaningful relationships to enhance franchise value, a stated goal as they limit purely transactional interactions.
This focus translates directly into how they serve you. CB Financial Services, Inc. emphasizes a high-touch, personalized service model. To help their experienced bankers deliver this, they established a dedicated retail support team in 2024, staffed with experienced personnel to enhance the client experience. This commitment to quality interaction is a core part of their relationship-driven loan production strategy.
The results of this relationship focus are statistically visible. CB Financial Services, Inc. achieved an overall customer satisfaction score of 4.5 out of 5 as of their 2024 reporting, which they view as a strong indicator of delivering an exceptional client experience. Furthermore, in 2024, they saw a 29% increase in their client promoter score when compared to two years prior. This dedication to service excellence was recognized externally; CB Financial Services, Inc. was honored as a Best Regional Bank in America by Newsweek for 2025, marking the second consecutive year for this recognition.
You can see the scale of the operation supporting these relationships. As of the third quarter of 2025, CB Financial Services, Inc. managed total assets of $1.55 billion. Their physical presence, which facilitates these personal connections, includes 12 full-service branch offices and two loan production offices across southwestern Pennsylvania and northern West Virginia. The emphasis on deep, tailored relationships is also reflected in their lending mix, where commercial loans made up 59.8% of the total loan portfolio at September 30, 2025.
Here's a quick look at the relationship-centric metrics and structure as of late 2025:
| Metric | Value/Status | Date/Context |
| Overall Customer Satisfaction Score | 4.5 out of 5 | As of 2024 reporting |
| Client Promoter Score Increase | 29% | Compared to two years prior (2024) |
| 2025 Industry Recognition | Best Regional Bank in America by Newsweek | 2nd consecutive year |
| Dedicated Support Structure | Retail Support Team established | 2024 |
| Total Assets | $1.55 billion | September 30, 2025 |
| Commercial Loans as % of Portfolio | 59.8% | September 30, 2025 |
The elements supporting this relationship model include:
- Focus on relationship driven loan production.
- Emphasis on personalized service and local decision-making.
- Tailored financial solutions for customers.
- Staffing of experienced personnel on the retail support team.
- Community engagement as a core positioning strength.
If onboarding takes 14+ days, churn risk rises, so the efficiency of that initial high-touch interaction is defintely critical.
Finance: draft 13-week cash view by Friday.
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Channels
You're looking at how CB Financial Services, Inc. gets its services to customers as of late 2025. It's a mix of traditional brick-and-mortar and digital touchpoints, which is typical for a community bank of this size.
The physical footprint is concentrated in specific counties across two states. As of the third quarter of 2025, Community Bank operates its retail and commercial network across these locations:
- Pennsylvania Offices: 9 offices in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
- West Virginia Offices: 3 offices in Marshall and Ohio Counties.
This translates to a total of 12 physical locations, which includes the 12 full-service branch offices mentioned in earlier 2025 reports, alongside 2 Loan Production Offices (LPOs).
For digital access, the bank channels services through its online and mobile banking platforms for both retail and business clients. While specific user counts aren't public, these platforms support ancillary services like cash management and merchant services.
The direct sales effort for commercial and industrial lending is supported by ongoing talent acquisition. As of March 31, 2025, CB Financial Services, Inc. was evaluating and hiring additional Commercial Banking talent, with estimated 2025 personnel costs for this effort at $900,000. This focus on expanding the commercial lending team was noted as a factor contributing to growth as of January 2025.
For stockholder and public communication, the Investor Relations website is the primary hub. Key documents available to the public include the 2025 Q3 Fact Sheet and investor presentations, such as the one titled October 2025 - Realizing Dreams. Protecting Futures. Improving Lives..
Here's a quick look at the scale of the loan portfolio that these channels are servicing as of September 30, 2025:
| Loan Segment | Total Outstanding Balance (USD) | Portfolio Percentage |
| Total Loans | $1,143,386,000 | 100% |
| Commercial and Industrial Loans (C&I) | Not Separately Itemized | 11.8% of CRE/C&I Total |
| Commercial Real Estate (CRE) - Retail Space | $122,928,000 (Approximate) | 25.3% of CRE Portfolio |
The bank's total assets stood at $1.55 billion as of September 30, 2025, up 4.3% since December 31, 2024.
The channels also support deposit services, with total deposits reported at $1.28 billion as of December 31, 2024. By Q3 2025, the net interest margin improved to 3.64%.
The company also has a stated commitment to shareholder communication via a repurchase program:
- Authorized repurchase amount: up to $5 million.
- Program termination date: September 30, 2026.
- Shares potentially encompassed (based on Sep 3, 2025 price): 153,233 shares.
Finance: draft 13-week cash view by Friday.
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Segments
You're looking at the core groups CB Financial Services, Inc. (CBFV), through its subsidiary Community Bank, serves across its operating area. Honestly, for a community bank, the customer segments are tightly linked to geography and the types of lending that support that local economy.
The bank's physical footprint defines the primary market for its retail and commercial services. Community Bank operates its branch network across specific counties, which directly informs who they serve.
- Geographical Footprint: Nine offices in southwestern Pennsylvania, specifically in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
- Geographical Footprint: Three offices in West Virginia, located in Marshall and Ohio Counties.
The lending activity gives us the clearest view of the mix between individuals and businesses. As of September 30, 2025, the total loans on the books amounted to $1,143,386,000.
The focus on commercial activity is quite pronounced, showing a strategic emphasis on business clients. For instance, commercial loans represented 59% of the loan portfolio at June 30, 2025, up from 53% a year prior.
Here's a look at the detailed loan portfolio composition, using the latest full breakdown available from year-end 2024, which sets the stage for 2025 lending focus:
| Loan Category | Percentage of Portfolio (as of 12/31/2024) | Loan Balance (in millions as of 12/31/2024) |
|---|---|---|
| Real Estate- Commercial | 44.4% | $485.5 |
| Real Estate- Residential | 30.9% | $338.0 |
| Commercial & Industrial | 10.3% | $112.0 |
| Consumer | 6.5% | $70.5 |
| Real Estate- Construction | 5.0% | $54.7 |
| Other | 2.9% | $31.9 |
The segment for Individuals and families in the regional footprint is served through retail banking products like demand deposits, NOW accounts, money market accounts, savings accounts, residential mortgages, home equity lines of credit, and various consumer loan products.
The segment for Small to mid-sized businesses (commercial and industrial) is a key driver, evidenced by the 59% commercial loan weighting at mid-2025. This group uses commercial real estate loans, commercial and industrial financing, and ancillary services like cash management and merchant services.
For Agricultural clients within the operating region, CB Financial Services, Inc. provides specific agricultural loans, complementing its broader retail and commercial offerings. This segment is explicitly targeted alongside individuals and small businesses.
Finally, there is the segment of Stockholders seeking a sustainable dividend of $0.26 per share quarterly. The company has maintained a consistent payout, with the latest quarterly dividend declared at $0.26 per share, which was paid on November 28, 2025, to shareholders of record before the November 14, 2025 ex-dividend date. This represents an annual dividend of $1.04, with a payout ratio reported at 43.78% based on past year earnings per share of $0.74.
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Cost Structure
You're looking at the expense side of the CB Financial Services, Inc. (CBFV) operation as of late 2025. The cost structure is heavily influenced by funding costs and the necessary overhead to support a high-touch service model while investing in digital future-proofing.
The core funding cost, Interest Expense, showed significant improvement, declining to \$6.2 million in Q3 2025. That was a 24.8% drop year-over-year, driven by lower deposit costs and balances, which is a positive sign for margin management.
The operating costs, Noninterest Expense, were reported at \$9.2 million for Q3 2025, marking a 4.6% increase from the same quarter last year. This increase reflects the ongoing investment in the service model and regulatory requirements.
Here's a quick breakdown of the key components making up that cost base, especially those tied to strategic initiatives:
- Personnel costs (salaries and benefits) support the high-touch service model you expect from Community Bank.
- Technology and infrastructure investments are targeted for digital enhancement, like the new loan origination system implemented in the prior year.
- Regulatory compliance and professional fees are a constant factor in banking overhead.
To give you a clearer picture of the hard numbers we see for the cost base, including estimates for the new strategic build-out:
| Cost Category | Q3 2025 Amount (Millions) | 2025 Initiative Estimate (Millions) | Context |
| Interest Expense | \$6.2 | N/A | Declined 24.8% from Q3 2024 |
| Noninterest Expense (Total) | \$9.2 | N/A | Increased 4.6% from Q3 2024 |
| Personnel Costs (TM Division Est.) | N/A | \$1.1 | Estimated 2025 cost for new Treasury Management staff |
| Technology/Systems (TM Est.) | N/A | \$0.7 | Estimated 2025 cost for new TM products/processes, initial phase completion in 3Q25 |
The higher Noninterest Expense in Q3 2025 specifically included increases in salaries, benefits, and professional fees, which offset lower amortization and occupancy costs. For context on the compliance portion, general industry data suggests smaller institutions allocate between 2.9% and 8.7% of their non-interest expenses to compliance.
The investments in the Treasury Management (TM) and Commercial Banking expansion are significant cost drivers for the year, with the initial phase of the TM build-out expected to be completed by 4Q25.
- The cost for building the TM division staff was estimated at \$1.1 million for 2025.
- The technology spend for upgrading or implementing new TM products was estimated at \$700,000 for 2025.
- Contracted services, which cover items like cybersecurity support and treasury product consulting, showed an increase in a prior period, indicating ongoing professional service costs.
Finance: draft 13-week cash view by Friday.
CB Financial Services, Inc. (CBFV) - Canvas Business Model: Revenue Streams
You're looking at how CB Financial Services, Inc. (CBFV) actually brings in the money, which is key to understanding its value proposition. For a community bank like CBFV, the core is definitely the spread between what it earns on assets and what it pays for liabilities, but they are clearly pushing non-interest income streams too.
The primary engine for revenue remains the net interest spread. For the third quarter of 2025, Net Interest and Dividend Income (NII) was reported at $13.1 million. This shows solid growth, up 14.2% year-over-year compared to Q3 2024.
Here's a quick breakdown of the components that make up the total interest and dividend income for Q3 2025:
| Income Component | Q3 2025 Amount | Comparison Note |
|---|---|---|
| Interest Income on Loans | $16.0 million | Largest component, up 6.9% year-over-year. |
| Interest Income on Investment Securities | $3.0 million | Decreased 9.0% year-over-year due to portfolio repositioning sales. |
| Interest Income on Deposits at Other Banks | $293,000 | Decreased $1.2 million year-over-year due to lower balances and yield. |
The interest income on loans, at $16.0 million for the quarter, was driven by an increase in the average loan balance to $1.12 billion from $1.06 billion the prior year, contributing an $830,000 increase. The average yield on loans also nudged up 8 basis points to 5.68%.
Now, let's look at the non-interest income, which captures fees and other sources. The reported Noninterest Income for Q3 2025 was a loss of $10.7 million, largely due to a significant, strategic $11.8 million loss on securities sold as part of the balance sheet repositioning. Honestly, you have to look past that one-time event to see the underlying fee generation. Excluding that securities loss, noninterest income actually increased by 26.5% year-over-year. For context, in Q2 2025, noninterest income was $931,000, which was up 35.3% from the prior year, primarily from service fees on corporate deposit and Individual Covered Health Reimbursement Arrangement accounts.
CB Financial Services, Inc. generates revenue from ancillary services, which include fees from deposit services and other noninterest income sources. You can see the areas they are focusing on for fee growth:
- Service fees related to corporate deposit accounts.
- Fees from Individual Covered Health Reimbursement Arrangement accounts.
- Wealth management service fees generated through the Bishop Group affiliation.
Regarding wealth management service fees from the Bishop Group affiliation, the fee structure is transparent, designed to align with client asset growth. The structure is 0.6% for assets under $1 million and 0.3% for each dollar over $1 million. While I don't have the specific Q3 2025 revenue number from this segment, this structure is what supports that revenue stream.
A major focus for future revenue growth is the Specialty Treasury Payments & Services program. Management confirmed that the program is nearing full deployment, with full operational status expected by the end of the year, late 2025. This is viewed as a high-value investment intended to drive sustainable revenue growth and expand the core deposit base. The successful execution of this program is a key catalyst management is watching.
Finance: draft 13-week cash view by Friday.
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