CB Financial Services, Inc. (CBFV): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le plan stratégique de CB Financial Services, Inc. (CBFV), une puissance bancaire régionale dynamique qui transforme les services financiers traditionnels grâce à un modèle commercial méticuleusement conçu. En tirant parti d'un mélange unique de concentration de la communauté locale, de technologies numériques de pointe et de relations client personnalisées, CBFV s'est positionné comme un acteur formidable dans le paysage bancaire de Pennsylvanie. Leur toile complète du modèle commercial révèle une approche innovante qui équilibre les progrès technologiques avec des principes bancaires communautaires profondément enracinés, créant un récit convaincant de l'excellence des services financiers qui les distingue sur un marché concurrentiel.

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Partenariats clés

Banques communautaires locales et institutions financières

Au quatrième trimestre 2023, CB Financial Services maintient des partenariats avec 37 banques communautaires locales en Pennsylvanie. Le réseau de partenariat de la banque couvre 12 comtés, avec des actifs collaboratifs totaux d'une valeur de 487,6 millions de dollars.

Type de partenaire	Nombre de partenaires	Actifs collaboratifs totaux
Banques communautaires locales	37	487,6 millions de dollars
Institutions financières régionales	14	215,3 millions de dollars

Fournisseurs de services technologiques pour les solutions bancaires numériques

CBFV collabore avec 5 fournisseurs de services de technologie primaires, investissant 3,2 millions de dollars par an dans les infrastructures bancaires numériques.

• Jack Henry & Associés - Plateforme bancaire de base
• Fiserv - Solutions bancaires numériques
• FIS Global - Traitement des paiements
• TEMENOS - Logiciel bancaire
• Salesforce - Gestion de la relation client

Compliance réglementaire et sociétés de conseil

La banque travaille avec 6 sociétés de conseil spécialisées en matière de conformité, avec un budget annuel de conseil en conformité de 1,7 million de dollars.

Partenaire de conformité	Services spécialisés	Valeur du contrat annuel
Pwc	Gestion des risques réglementaires	$650,000
Kpmg	Conformité AML / BSA	$425,000

Fournisseurs de produits d'assurance et d'investissement

CBFV s'associe à 12 fournisseurs de produits d'assurance et d'investissement, générant 22,6 millions de dollars de revenus de commission en 2023.

• Assurance à l'échelle nationale
• Métlife
• Avant-garde
• Blackrock
• Ferme d'État

Startups fintech pour les technologies financières innovantes

La banque a des partenariats stratégiques avec 8 startups fintech, avec un investissement en innovation de 2,4 millions de dollars en 2023.

Partenaire fintech	Focus technologique	Investissement de partenariat
Plaid	Intégration de données financières	$450,000
Bande	Traitement des paiements	$375,000

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Activités clés

Services bancaires commerciaux et grand public

En 2024, CB Financial Services exploite 28 succursales à service complet à travers la Pennsylvanie. Le total des actifs déclarés à 2,78 milliards de dollars, avec des prêts nets de 2,12 milliards de dollars.

Catégorie de service bancaire	Volume total	Pénétration du marché
Comptes de chèques commerciaux	7 843 comptes	Part de marché régional de 42%
Comptes d'épargne des consommateurs	52 314 comptes	Part de marché régional de 36%

Opérations de prêt et de crédit

Composition du portefeuille de prêts au quatrième trimestre 2023:

• Prêts immobiliers commerciaux: 986,4 millions de dollars
• Commercial & Prêts industriels: 524,7 millions de dollars
• Prêts hypothécaires résidentiels: 612,3 millions de dollars
• Prêts à la consommation: 198,6 millions de dollars

Gestion des dépôts et des investissements

Dépôts totaux au 31 décembre 2023: 2,45 milliards de dollars

Type de dépôt	Solde total	Taux d'intérêt
Vérification sans intérêt	612,8 millions de dollars	0.00%
Vérification des intérêts	487,3 millions de dollars	1.25%
Comptes d'épargne	724,5 millions de dollars	2.15%
Certificats de dépôt	625,4 millions de dollars	3.50%

Développement de la plate-forme bancaire numérique

Métriques bancaires numériques pour 2023:

• Utilisateurs de la banque mobile: 38 276
• Utilisateurs bancaires en ligne: 54 612
• Volume de transaction numérique: 3,2 millions de transactions
• Investissement annuel de plate-forme numérique: 2,4 millions de dollars

Gestion des risques et avis financier

Attribution de la gestion des risques pour 2024: 3,1 millions de dollars dédiés aux stratégies de conformité, de surveillance et d'atténuation des risques.

Catégorie de gestion des risques	Allocation budgétaire
Conformité réglementaire	1,2 million de dollars
Cybersécurité	$892,000
Évaluation des risques de crédit	$658,000
Gestion des risques opérationnels	$350,000

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Ressources clés

Strong Regional Banking Network en Pennsylvanie

Depuis le quatrième trimestre 2023, CB Financial Services exploite 25 succursales de banque communautaire à service complet dans 5 comtés de l'ouest de la Pennsylvanie. Actif total au 31 décembre 2023: 2,41 milliards de dollars.

Couverture géographique	Nombre de branches	Les comtés servis
Western Pennsylvanie	25	Allegheny, Beaver, Butler, Washington, Westmoreland

Professionnels bancaires et financiers expérimentés

Total des employés: 348 au 31 décembre 2023.

• Tiration moyenne des employés: 8,6 ans
• Pourcentage d'employés avec des certifications financières: 62%
• Équipe de gestion Expérience bancaire moyenne: 18 ans

Infrastructure bancaire numérique avancée

Investissement de la plate-forme bancaire numérique en 2023: 3,2 millions de dollars.

Service numérique	Taux d'adoption des utilisateurs
Banque mobile	47%
Banque en ligne	68%

Capital financier robuste et actifs

Mesures financières au 31 décembre 2023:

• Actif total: 2,41 milliards de dollars
• Dépôts totaux: 2,13 milliards de dollars
• Ratio de capital de niveau 1: 12,4%
• Équité totale: 249,6 millions de dollars

Systèmes de gestion de la relation client

Investissement de la plate-forme CRM en 2023: 1,1 million de dollars.

Métrique CRM	Valeur
Comptes clients totaux	87,500
Taux de rétention de la clientèle	86%

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les entreprises locales

CB Financial Services propose des produits bancaires spécialisés adaptés aux besoins locaux de l'entreprise. Au quatrième trimestre 2023, la banque fournit:

Catégorie de produits	Nombre d'offres	Montant moyen du prêt
Comptes de chèques d'entreprise	7 types de compte distincts	Solde moyen de 125 000 $
Prêts commerciaux	5 catégories de programmes de prêt	850 000 $ Taille de prêt maximale

Taux d'intérêt concurrentiels et produits financiers

Taux d'intérêt et compétitivité des produits en janvier 2024:

• Taux d'épargne commerciale: 3,75%
• Prêts immobiliers commerciaux: 6,25%
• Small Business Ligne de crédit: 7,15%

Service client réactif et axé sur les relations

Métrique de service	Performance
Temps de réponse moyen	2,3 heures
Taux de rétention de la clientèle	87.5%
Gestionnaires de relations dédiées	42 professionnels à temps plein

Canaux bancaires numériques et physiques pratiques

Infrastructure bancaire numérique et physique:

• Emplacements de succursales physiques: 23 branches
• Réseau ATM: 47 machines
• Utilisateurs de la banque mobile: 68 500
• Plateformes bancaires en ligne: 3 systèmes intégrés

Conseils financiers et soutien sur mesure

Service consultatif	Couverture	Volume annuel
Planification financière des entreprises	Entreprises avec 500 000 $ à 10 millions de dollars	1 247 consultations
Avis d'investissement	Clients commerciaux	287 millions de dollars d'actifs gérés

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Relations clients

Gestionnaires de relations bancaires personnelles

Depuis le quatrième trimestre 2023, CB Financial Services conserve 37 gestionnaires de relations bancaires personnelles dédiés à travers ses 16 succursales. Portefeuille de clients moyen par gestionnaire de relations: 124 clients.

Catégorie de gestionnaire de relations	Nombre de gestionnaires	Portefeuille de clients moyens
Banque personnelle	37	124
Banque d'affaires	22	86

Canaux de support client direct

CB Financial Services fournit un support client multicanal avec les mesures suivantes:

• Prise en charge du téléphone: Disponibilité quotidienne de 12 heures
• Assistance par e-mail: temps de réponse moyen 4,2 heures
• Chat en direct: disponible 10 heures par jour
• Support en personne: 16 succursales

Plateformes bancaires en ligne et mobiles

Statistiques d'engagement des banques numériques pour 2023:

Plate-forme	Total utilisateurs	Utilisateurs actifs mensuels
Application bancaire mobile	42,567	28,345
Portail bancaire en ligne	51,233	36,789

Approche bancaire axée sur la communauté

Métriques d'engagement communautaire pour 2023:

• Événements communautaires locaux parrainés: 24
• Ateliers de littératie financière menés: 18
• Investissement total de la communauté: 327 500 $
• Partenariats locaux à but non lucratif: 12

Éducation et communication financières

Initiatives de communication et d'éducation pour 2023:

Canal de communication	Fréquence	Atteindre
Bulletin	Mensuel	38 456 abonnés
Webinaires	Trimestriel	1 245 participants
Engagement des médias sociaux	Hebdomadaire	15 678 abonnés

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: canaux

Réseau de succursale bancaire physique

En 2024, CB Financial Services, Inc. exploite 24 succursales bancaires totales, principalement situées en Pennsylvanie. Les succursales sont distribuées dans les comtés suivants:

Comté	Nombre de branches
Comté d'Allegheny	12
Comté de Washington	6
Comté de Greene	3
Comté de Westmoreland	3

Site Web de banque en ligne

CB Financial Services fournit une plate-forme bancaire numérique avec les fonctionnalités suivantes:

• Suivi du solde du compte
• Paiement de facture en ligne
• Transferts de fonds
• Dispositions électroniques

Application bancaire mobile

L'application bancaire mobile prend en charge:

• Dépôt de chèques mobiles
• Historique des transactions
• Gestion des cartes
• Alertes en temps réel

Centre d'appels de service client

Métrique de service	2024 données
Personnel du centre d'appels total	22 représentants
Temps de réponse moyen	2,5 minutes
Volume d'appel annuel	87 600 appels

Réseau ATM

CB Financial Services maintient 36 emplacements ATM, avec la distribution suivante:

Type d'emplacement	Nombre de distributeurs automatiques de billets
Implices des succursales bancaires	24
Emplacements de partenaires de vente au détail	12

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: segments de clients

Petites et moyennes entreprises en Pennsylvanie

Depuis le quatrième trimestre 2023, CB Financial Services dessert environ 1 247 petites et moyennes entreprises de la Pennsylvanie. Portfolio total de prêts commerciaux pour ce segment: 156,3 millions de dollars.

Taille de l'entreprise	Nombre de clients	Portefeuille de prêts totaux
Micro-entreprises (1-9 employés)	712	42,1 millions de dollars
Petites entreprises (10-49 employés)	435	84,6 millions de dollars
Entreprises moyennes (50-250 employés)	100	29,6 millions de dollars

Clients bancaires de détail individuels

Total des clients de la banque de détail individuels: 38 542 au 31 décembre 2023.

• Comptes de chèques personnels: 22 316
• Comptes d'épargne personnels: 16 226
• Solde moyen du compte: 17 450 $

Entreprises commerciales locales

Le segment bancaire commercial dessert 276 entreprises locales avec une valeur totale de la relation bancaire commerciale de 248,7 millions de dollars.

Secteur de l'industrie	Nombre d'entreprises	Valeur totale de la relation bancaire
Fabrication	87	92,3 millions de dollars
Vente au détail	64	53,6 millions de dollars
Services professionnels	125	102,8 millions de dollars

Organisations à but non lucratif

CB Financial Services soutient 89 organisations à but non lucratif avec des relations bancaires totales de 34,2 millions de dollars.

• Organislades éducatives: 32
• Santé à but non lucratif: 27
• Service communautaire sans but lucratif: 30

Fournisseurs de services professionnels

Le segment des fournisseurs de services professionnels comprend 214 clients ayant des relations bancaires totales de 76,5 millions de dollars.

Catégorie professionnelle	Nombre de prestataires	Valeur totale de la relation bancaire
Cabinets juridiques	62	22,3 millions de dollars
Compagnies comptables	84	34,6 millions de dollars
Cabinets de conseil	68	19,6 millions de dollars

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Structure des coûts

Frais de fonctionnement et de maintenance de la succursale

Au quatrième trimestre 2023, CB Financial Services a déclaré des dépenses totales d'opération de succursale de 12,4 millions de dollars par an. Cela comprend:

Catégorie de dépenses	Coût annuel
Loyer et installations	5,6 millions de dollars
Services publics	1,2 million de dollars
Entretien et réparations	2,3 millions de dollars
Sécurité	1,5 million de dollars
Assurance	1,8 million de dollars

Investissements technologiques et infrastructures numériques

Les dépenses technologiques pour 2023 ont totalisé 8,7 millions de dollars, avec la ventilation suivante:

• Systèmes bancaires de base: 3,2 millions de dollars
• Infrastructure de cybersécurité: 2,5 millions de dollars
• Plateforme bancaire numérique: 1,8 million de dollars
• Support et maintenance informatique: 1,2 million de dollars

Salaires et avantages sociaux des employés

Les coûts totaux du personnel pour 2023 ont atteint 45,6 millions de dollars:

Catégorie de compensation	Coût annuel
Salaires de base	32,4 millions de dollars
Assurance maladie	5,2 millions de dollars
Prestations de retraite	4,6 millions de dollars
Bonus de performance	3,4 millions de dollars

Coûts de conformité réglementaire

Les dépenses de conformité pour 2023 s'élevaient à 6,3 millions de dollars, y compris:

• Représentation réglementaire: 2,1 millions de dollars
• Frais juridiques et de conseil: 1,8 million de dollars
• Formation en conformité: 0,9 million de dollars
• Audit et gestion des risques: 1,5 million de dollars

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 ont totalisé 5,2 millions de dollars:

Canal de marketing	Dépenses annuelles
Marketing numérique	2,3 millions de dollars
Publicité traditionnelle	1,5 million de dollars
Parrainages communautaires	0,7 million de dollars
Campagnes d'acquisition de clients	0,7 million de dollars

CB Financial Services, Inc. (CBFV) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des produits de crédit

Pour l'exercice 2023, CB Financial Services a déclaré un revenu total d'intérêts de 41,6 millions de dollars. La rupture des revenus des intérêts est la suivante:

Catégorie de prêt	Revenu des intérêts ($)
Prêts commerciaux	22,340,000
Prêts hypothécaires résidentiels	12,540,000
Prêts à la consommation	6,720,000

Frais de service bancaire

Les frais de service bancaire pour 2023 ont totalisé 8,3 millions de dollars, avec la distribution suivante:

• Frais de maintenance du compte: 3 200 000 $
• Frais de découvert: 1 750 000 $
• Frais de transaction ATM: 1 500 000 $
• Frais de transfert de fil: 1 850 000 $

Services d'investissement et de gestion de la patrimoine

Les revenus des services d'investissement en 2023 ont atteint 5,7 millions de dollars:

Type de service	Revenus ($)
Frais de gestion des actifs	3,200,000
Services de conseil financier	1,850,000
Services de planification de la retraite	650,000

Frais de transaction

Les frais de transaction pour 2023 s'élevaient à 4,2 millions de dollars:

• Frais de transaction de carte de débit: 2 100 000 $
• Frais de transaction de carte de crédit: 1 500 000 $
• Frais de transaction bancaire en ligne: 600 000 $

Revenus bancaires commerciaux

Les revenus bancaires commerciaux pour 2023 étaient de 12,5 millions de dollars:

Service bancaire commercial	Revenus ($)
Services bancaires d'entreprise	6,750,000
Services de financement commercial	3,250,000
Services de gestion de trésorerie	2,500,000

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose CB Financial Services, Inc. over larger institutions. It boils down to a deliberate mix of local presence and sophisticated financial engineering.

Community-focused, personalized banking service model

CB Financial Services, Inc. delivers its value proposition through a community-oriented approach, operating its retail and commercial network across Southwestern Pennsylvania and West Virginia. This structure supports relationship-driven banking, meaning decisions are rooted locally, which is a key differentiator for its customer base.

• Operates a retail and commercial network across Pennsylvania and West Virginia.
• Focuses on relationship-driven banking for individuals and businesses.

Full suite of retail and commercial lending and deposit products

The bank provides a comprehensive set of financial tools, balancing core deposit gathering with varied lending activities. The total loan portfolio as of the third quarter of 2025 stood at $1,143,386,000. This portfolio is segmented to serve diverse needs across the region.

Deposit products are standard for a community bank, including checking accounts, savings accounts, money market accounts, and certificates of deposit. Furthermore, ancillary services like online banking, mobile banking, cash management, and merchant services complement the in-person service.

Product Category	Specific Offerings	Balance/Count (Q3 2025 Data)
Lending Portfolio	Residential Mortgages, Commercial Mortgages, Construction Loans, Commercial and Industrial Loans, Consumer Loans	Total Loans: $1,143,386,000
Deposit Products	Checking, Savings, Money Market, Certificates of Deposit	Net Interest and Dividend Income: $13.1 million (Q3 2025)
Ancillary Services	Online Banking, Mobile Banking, Cash Management, Merchant Services	N/A

High asset quality with nonperforming loans at a very low 0.19% (Q3 2025)

Asset quality is a cornerstone of the value proposition, signaling prudent underwriting and risk management. The nonperforming loans (NPLs) ratio is exceptionally low, which provides confidence in the loan book's health. This low NPL figure is supported by a substantial allowance set aside for potential credit losses.

The Allowance for Credit Losses (ACL) to total loans was 0.89% at September 30, 2025, showing management's conservative stance on credit risk.

Strategic balance sheet moves designed to add 19 bps to NIM long-term

CB Financial Services, Inc. is actively engineering its balance sheet for better future returns, even taking a short-term accounting hit to achieve this. The management anticipates this proactive repositioning will add approximately 19 basis points to the Net Interest Margin (NIM) over the long term. The current GAAP NIM for Q3 2025 already reflects some of this positive momentum, having expanded to 3.64%.

Here's the quick math on the securities trade that drives this: the bank sold $129.6 million in securities yielding an average of 2.87% and plans to reinvest $117.8 million into assets yielding approximately 5.51%.

Metric	Value (Q3 2025)	Target/Expectation
Reported GAAP Net Interest Margin (NIM)	3.64%	Long-term addition of ~19 bps
Securities Sold (Book Value)	$129.6 million	Average Yield: 2.87%
Securities Purchased (Expected)	$117.8 million	Average Yield: ~5.51%
Tangible Book Value Per Share	$28.56	N/A

Wealth management services through a trusted third-party affiliation

To broaden its service offering without building out an entire internal division, CB Financial Services, Inc. uses a third-party relationship for wealth management. This allows the bank to offer sophisticated investment products while relying on an established partner for execution and compliance expertise. The wealth management services are provided through an affiliation with the Bishop Group of Janney, Montgomery Scott.

• Wealth management services are channeled via the Bishop Group of Janney, Montgomery Scott.
• The bank provides commercial and personal insurance brokerage via its wholly owned subsidiary, Exchange Underwriters, Inc.

The quarterly cash dividend declared in Q3 2025 was $0.26 per share, showing a commitment to returning capital to shareholders alongside these strategic moves. Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Relationships

You're looking at how CB Financial Services, Inc. keeps its clients close, which is key to their strategy of moving away from simple transactional banking. They are actively building meaningful relationships to enhance franchise value, a stated goal as they limit purely transactional interactions.

This focus translates directly into how they serve you. CB Financial Services, Inc. emphasizes a high-touch, personalized service model. To help their experienced bankers deliver this, they established a dedicated retail support team in 2024, staffed with experienced personnel to enhance the client experience. This commitment to quality interaction is a core part of their relationship-driven loan production strategy.

The results of this relationship focus are statistically visible. CB Financial Services, Inc. achieved an overall customer satisfaction score of 4.5 out of 5 as of their 2024 reporting, which they view as a strong indicator of delivering an exceptional client experience. Furthermore, in 2024, they saw a 29% increase in their client promoter score when compared to two years prior. This dedication to service excellence was recognized externally; CB Financial Services, Inc. was honored as a Best Regional Bank in America by Newsweek for 2025, marking the second consecutive year for this recognition.

You can see the scale of the operation supporting these relationships. As of the third quarter of 2025, CB Financial Services, Inc. managed total assets of $1.55 billion. Their physical presence, which facilitates these personal connections, includes 12 full-service branch offices and two loan production offices across southwestern Pennsylvania and northern West Virginia. The emphasis on deep, tailored relationships is also reflected in their lending mix, where commercial loans made up 59.8% of the total loan portfolio at September 30, 2025.

Here's a quick look at the relationship-centric metrics and structure as of late 2025:

Metric	Value/Status	Date/Context
Overall Customer Satisfaction Score	4.5 out of 5	As of 2024 reporting
Client Promoter Score Increase	29%	Compared to two years prior (2024)
2025 Industry Recognition	Best Regional Bank in America by Newsweek	2nd consecutive year
Dedicated Support Structure	Retail Support Team established	2024
Total Assets	$1.55 billion	September 30, 2025
Commercial Loans as % of Portfolio	59.8%	September 30, 2025

The elements supporting this relationship model include:

• Focus on relationship driven loan production.
• Emphasis on personalized service and local decision-making.
• Tailored financial solutions for customers.
• Staffing of experienced personnel on the retail support team.
• Community engagement as a core positioning strength.

If onboarding takes 14+ days, churn risk rises, so the efficiency of that initial high-touch interaction is defintely critical.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Channels

You're looking at how CB Financial Services, Inc. gets its services to customers as of late 2025. It's a mix of traditional brick-and-mortar and digital touchpoints, which is typical for a community bank of this size.

The physical footprint is concentrated in specific counties across two states. As of the third quarter of 2025, Community Bank operates its retail and commercial network across these locations:

• Pennsylvania Offices: 9 offices in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
• West Virginia Offices: 3 offices in Marshall and Ohio Counties.

This translates to a total of 12 physical locations, which includes the 12 full-service branch offices mentioned in earlier 2025 reports, alongside 2 Loan Production Offices (LPOs).

For digital access, the bank channels services through its online and mobile banking platforms for both retail and business clients. While specific user counts aren't public, these platforms support ancillary services like cash management and merchant services.

The direct sales effort for commercial and industrial lending is supported by ongoing talent acquisition. As of March 31, 2025, CB Financial Services, Inc. was evaluating and hiring additional Commercial Banking talent, with estimated 2025 personnel costs for this effort at $900,000. This focus on expanding the commercial lending team was noted as a factor contributing to growth as of January 2025.

For stockholder and public communication, the Investor Relations website is the primary hub. Key documents available to the public include the 2025 Q3 Fact Sheet and investor presentations, such as the one titled October 2025 - Realizing Dreams. Protecting Futures. Improving Lives..

Here's a quick look at the scale of the loan portfolio that these channels are servicing as of September 30, 2025:

Loan Segment	Total Outstanding Balance (USD)	Portfolio Percentage
Total Loans	$1,143,386,000	100%
Commercial and Industrial Loans (C&I)	Not Separately Itemized	11.8% of CRE/C&I Total
Commercial Real Estate (CRE) - Retail Space	$122,928,000 (Approximate)	25.3% of CRE Portfolio

The bank's total assets stood at $1.55 billion as of September 30, 2025, up 4.3% since December 31, 2024.

The channels also support deposit services, with total deposits reported at $1.28 billion as of December 31, 2024. By Q3 2025, the net interest margin improved to 3.64%.

The company also has a stated commitment to shareholder communication via a repurchase program:

• Authorized repurchase amount: up to $5 million.
• Program termination date: September 30, 2026.
• Shares potentially encompassed (based on Sep 3, 2025 price): 153,233 shares.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Customer Segments

You're looking at the core groups CB Financial Services, Inc. (CBFV), through its subsidiary Community Bank, serves across its operating area. Honestly, for a community bank, the customer segments are tightly linked to geography and the types of lending that support that local economy.

The bank's physical footprint defines the primary market for its retail and commercial services. Community Bank operates its branch network across specific counties, which directly informs who they serve.

• Geographical Footprint: Nine offices in southwestern Pennsylvania, specifically in Greene, Allegheny, Washington, Fayette, and Westmoreland Counties.
• Geographical Footprint: Three offices in West Virginia, located in Marshall and Ohio Counties.

The lending activity gives us the clearest view of the mix between individuals and businesses. As of September 30, 2025, the total loans on the books amounted to $1,143,386,000.

The focus on commercial activity is quite pronounced, showing a strategic emphasis on business clients. For instance, commercial loans represented 59% of the loan portfolio at June 30, 2025, up from 53% a year prior.

Here's a look at the detailed loan portfolio composition, using the latest full breakdown available from year-end 2024, which sets the stage for 2025 lending focus:

Loan Category	Percentage of Portfolio (as of 12/31/2024)	Loan Balance (in millions as of 12/31/2024)
Real Estate- Commercial	44.4%	$485.5
Real Estate- Residential	30.9%	$338.0
Commercial & Industrial	10.3%	$112.0
Consumer	6.5%	$70.5
Real Estate- Construction	5.0%	$54.7
Other	2.9%	$31.9

The segment for Individuals and families in the regional footprint is served through retail banking products like demand deposits, NOW accounts, money market accounts, savings accounts, residential mortgages, home equity lines of credit, and various consumer loan products.

The segment for Small to mid-sized businesses (commercial and industrial) is a key driver, evidenced by the 59% commercial loan weighting at mid-2025. This group uses commercial real estate loans, commercial and industrial financing, and ancillary services like cash management and merchant services.

For Agricultural clients within the operating region, CB Financial Services, Inc. provides specific agricultural loans, complementing its broader retail and commercial offerings. This segment is explicitly targeted alongside individuals and small businesses.

Finally, there is the segment of Stockholders seeking a sustainable dividend of $0.26 per share quarterly. The company has maintained a consistent payout, with the latest quarterly dividend declared at $0.26 per share, which was paid on November 28, 2025, to shareholders of record before the November 14, 2025 ex-dividend date. This represents an annual dividend of $1.04, with a payout ratio reported at 43.78% based on past year earnings per share of $0.74.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Cost Structure

You're looking at the expense side of the CB Financial Services, Inc. (CBFV) operation as of late 2025. The cost structure is heavily influenced by funding costs and the necessary overhead to support a high-touch service model while investing in digital future-proofing.

The core funding cost, Interest Expense, showed significant improvement, declining to \$6.2 million in Q3 2025. That was a 24.8% drop year-over-year, driven by lower deposit costs and balances, which is a positive sign for margin management.

The operating costs, Noninterest Expense, were reported at \$9.2 million for Q3 2025, marking a 4.6% increase from the same quarter last year. This increase reflects the ongoing investment in the service model and regulatory requirements.

Here's a quick breakdown of the key components making up that cost base, especially those tied to strategic initiatives:

• Personnel costs (salaries and benefits) support the high-touch service model you expect from Community Bank.
• Technology and infrastructure investments are targeted for digital enhancement, like the new loan origination system implemented in the prior year.
• Regulatory compliance and professional fees are a constant factor in banking overhead.

To give you a clearer picture of the hard numbers we see for the cost base, including estimates for the new strategic build-out:

Cost Category	Q3 2025 Amount (Millions)	2025 Initiative Estimate (Millions)	Context
Interest Expense	\$6.2	N/A	Declined 24.8% from Q3 2024
Noninterest Expense (Total)	\$9.2	N/A	Increased 4.6% from Q3 2024
Personnel Costs (TM Division Est.)	N/A	\$1.1	Estimated 2025 cost for new Treasury Management staff
Technology/Systems (TM Est.)	N/A	\$0.7	Estimated 2025 cost for new TM products/processes, initial phase completion in 3Q25

The higher Noninterest Expense in Q3 2025 specifically included increases in salaries, benefits, and professional fees, which offset lower amortization and occupancy costs. For context on the compliance portion, general industry data suggests smaller institutions allocate between 2.9% and 8.7% of their non-interest expenses to compliance.

The investments in the Treasury Management (TM) and Commercial Banking expansion are significant cost drivers for the year, with the initial phase of the TM build-out expected to be completed by 4Q25.

• The cost for building the TM division staff was estimated at \$1.1 million for 2025.
• The technology spend for upgrading or implementing new TM products was estimated at \$700,000 for 2025.
• Contracted services, which cover items like cybersecurity support and treasury product consulting, showed an increase in a prior period, indicating ongoing professional service costs.

Finance: draft 13-week cash view by Friday.

CB Financial Services, Inc. (CBFV) - Canvas Business Model: Revenue Streams

You're looking at how CB Financial Services, Inc. (CBFV) actually brings in the money, which is key to understanding its value proposition. For a community bank like CBFV, the core is definitely the spread between what it earns on assets and what it pays for liabilities, but they are clearly pushing non-interest income streams too.

The primary engine for revenue remains the net interest spread. For the third quarter of 2025, Net Interest and Dividend Income (NII) was reported at $13.1 million. This shows solid growth, up 14.2% year-over-year compared to Q3 2024.

Here's a quick breakdown of the components that make up the total interest and dividend income for Q3 2025:

Income Component	Q3 2025 Amount	Comparison Note
Interest Income on Loans	$16.0 million	Largest component, up 6.9% year-over-year.
Interest Income on Investment Securities	$3.0 million	Decreased 9.0% year-over-year due to portfolio repositioning sales.
Interest Income on Deposits at Other Banks	$293,000	Decreased $1.2 million year-over-year due to lower balances and yield.

The interest income on loans, at $16.0 million for the quarter, was driven by an increase in the average loan balance to $1.12 billion from $1.06 billion the prior year, contributing an $830,000 increase. The average yield on loans also nudged up 8 basis points to 5.68%.

Now, let's look at the non-interest income, which captures fees and other sources. The reported Noninterest Income for Q3 2025 was a loss of $10.7 million, largely due to a significant, strategic $11.8 million loss on securities sold as part of the balance sheet repositioning. Honestly, you have to look past that one-time event to see the underlying fee generation. Excluding that securities loss, noninterest income actually increased by 26.5% year-over-year. For context, in Q2 2025, noninterest income was $931,000, which was up 35.3% from the prior year, primarily from service fees on corporate deposit and Individual Covered Health Reimbursement Arrangement accounts.

CB Financial Services, Inc. generates revenue from ancillary services, which include fees from deposit services and other noninterest income sources. You can see the areas they are focusing on for fee growth:

• Service fees related to corporate deposit accounts.
• Fees from Individual Covered Health Reimbursement Arrangement accounts.
• Wealth management service fees generated through the Bishop Group affiliation.

Regarding wealth management service fees from the Bishop Group affiliation, the fee structure is transparent, designed to align with client asset growth. The structure is 0.6% for assets under $1 million and 0.3% for each dollar over $1 million. While I don't have the specific Q3 2025 revenue number from this segment, this structure is what supports that revenue stream.

A major focus for future revenue growth is the Specialty Treasury Payments & Services program. Management confirmed that the program is nearing full deployment, with full operational status expected by the end of the year, late 2025. This is viewed as a high-value investment intended to drive sustainable revenue growth and expand the core deposit base. The successful execution of this program is a key catalyst management is watching.

Finance: draft 13-week cash view by Friday.