ConnectOne Bancorp, Inc. (CNOB): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el plan estratégico de Connectone Bancorp, Inc. (CNOB), una institución financiera dinámica que combina sin problemas la destreza bancaria tradicional con innovación digital de vanguardia. Este lienzo de modelo comercial integral revela cómo CNOB crea experiencias bancarias personalizadas, aprovecha la infraestructura tecnológica robusta y se dirige a diversos segmentos de clientes desde pequeñas empresas hasta inversores comerciales regionales. Al comprender sus proposiciones de valor únicas y su enfoque estratégico, descubriremos los intrincados mecanismos que impulsan el éxito de esta potencia bancaria regional y la ventaja competitiva en el complejo panorama financiero actual.

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: asociaciones clave

Redes comerciales locales y regionales

A partir de 2024, Connectone Bancorp mantiene asociaciones estratégicas con:

Tipo de red	Número de asociaciones	Cobertura geográfica
Asociación de Negocios de Nueva Jersey	12 asociaciones activas	Área metropolitana de Nueva Jersey
Cámara de Comercio regional	8 redes colaborativas	Área de tri-estado (NJ, NY, PA)

Asociaciones empresariales pequeñas a medianas

Connectone Bancorp colabora con redes SME a través de:

• Programas de préstamos de Administración de Pequeñas Empresas (SBA)
• Grupos de apoyo de emprendimiento local
• Asociaciones profesionales específicas de la industria

Proveedores de servicios de tecnología

Las asociaciones de tecnología clave incluyen:

Proveedor	Tipo de servicio	Año de implementación
Fiserv	Tecnología bancaria central	2022
Jack Henry & Asociado	Soluciones de banca digital	2023

Plataformas de colaboración FinTech

Las asociaciones fintech de Connectone Bancorp:

• Plaid para la integración de datos financieros
• Mezclar plataformas de préstamos digitales
• Rayas para el procesamiento de pagos

Redes de préstamos inmobiliarios y inmobiliarios

Asociaciones de redes de préstamo:

Tipo de red	Alcance de la asociación	Volumen de transacción anual
Asociación de corredores de bienes raíces comerciales	Red de referencia de préstamos	$ 275 millones
Consorcio de desarrollo de propiedades regionales	Financiación de propiedades comerciales	$ 189 millones

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, Connectone Bancorp informó activos totales de $ 15.6 mil millones. El banco ofrece una gama integral de servicios bancarios con las siguientes métricas clave:

Categoría de servicio	Volumen total	Segmento de mercado
Préstamos comerciales	$ 8.3 mil millones	Nueva Jersey/Región de Nueva York
Cuentas bancarias personales	127,500 cuentas activas	Principalmente región del noreste

Originación de préstamo y suscripción

El proceso de origen del préstamo de Connectone se centra en:

• Préstamo de bienes raíces comerciales
• Préstamos para pequeñas empresas
• Originaciones de hipotecas residenciales

Tipo de préstamo	Volumen de origen total	Tamaño promedio del préstamo
Inmobiliario comercial	$ 5.6 mil millones	$ 2.3 millones
Préstamos para pequeñas empresas	$ 1.2 mil millones	$375,000

Gestión de la plataforma de banca digital

La infraestructura bancaria digital incluye:

• Aplicación de banca móvil
• Procesamiento de transacciones en línea
• Infraestructura de ciberseguridad

Métrica de plataforma digital	Medición
Usuarios de banca móvil	89,400 usuarios activos
Volumen anual de transacción digital	14,2 millones de transacciones

Gestión de riesgos y cumplimiento

Connectone mantiene protocolos de gestión de riesgos sólidos con:

• Equipo de cumplimiento dedicado
• Tecnologías avanzadas de evaluación de riesgos
• Auditorías regulatorias regulares

Métrica de gestión de riesgos	Indicador de rendimiento
Relación de préstamos sin rendimiento	1.42%
Relación de capital regulatorio	13.6%

Desarrollo de la relación con el cliente

Las estrategias de participación del cliente incluyen:

• Servicios bancarios personalizados
• Programas de gestión de relaciones
• Iniciativas de retención de clientes

Métrica de relación con el cliente	Datos de rendimiento
Tasa de retención de clientes	87.3%
Valor promedio de por vida del cliente	$15,200

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: recursos clave

Infraestructura bancaria regional fuerte

A partir del cuarto trimestre de 2023, Connectone Bancorp opera 23 ramas de servicio completo ubicados principalmente en Nueva Jersey. El total de activos bancarios informó a $ 7.83 mil millones con una concentración de mercado regional en el noreste de los Estados Unidos.

Infraestructura métrica	Valor cuantitativo
Sucursales bancarias totales	23
Enfoque geográfico primario	Nueva Jersey
Activos bancarios totales	$ 7.83 mil millones

Tecnología de banca digital avanzada

Connectone mantiene una plataforma de banca digital integral con las siguientes capacidades tecnológicas:

• Aplicación de banca móvil con monitoreo de transacciones en tiempo real
• Sistema de gestión de cuentas en línea
• Plataforma de origen de préstamo digital
• Infraestructura integrada de ciberseguridad

Equipo experimentado de gestión financiera

Composición del equipo de liderazgo a partir de 2024:

Posición	Años de experiencia
CEO Frank Sorrentino III	Más de 25 años
CFO William Sims	Más de 20 años
Oficial de riesgos	Más de 15 años

Reservas de capital financiero robustas

Métricas de capital financiero para el cuarto trimestre 2023:

• Relación de capital de nivel 1: 12.64%
• Relación total de capital basado en el riesgo: 13.90%
• Relación de equidad común tangible: 8.92%

Base de datos extensa de relaciones con el cliente

Métricas de la relación con el cliente:

Segmento de clientes	Número de cuentas
Clientes de banca comercial	4,200+
Clientes bancarios personales	85,000+
Usuarios bancarios digitales	65% de la base total de clientes

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: propuestas de valor

Experiencias bancarias personalizadas

A partir del cuarto trimestre de 2023, Connectone Bancorp demostró un enfoque personalizado con:

Métrico	Valor
Activos totales	$ 15.2 mil millones
Inversión de gestión de relaciones con el cliente	$ 3.7 millones
Frecuencia promedio de interacción con el cliente	12.4 veces al año

Tasas de interés competitivas para las empresas

Tasas de préstamo de negocios y detalles de la cartera:

Categoría de préstamo	Rango de tasas de interés	Cartera total
Préstamos comerciales	5.75% - 7.25%	$ 4.6 mil millones
Préstamos para pequeñas empresas	6.25% - 8.50%	$ 1.2 mil millones

Soluciones de banca digital optimizadas

• Inversión en la plataforma de banca digital: $ 5.2 millones
• Usuarios de banca móvil: 127,000
• Volumen de transacciones en línea: 3.4 millones de transacciones mensuales

Experiencia en el mercado local

Concentración de mercado geográfico:

Región	Recuento de ramas	Cuota de mercado
Nueva Jersey	62	12.3%
Metro de Nueva York	24	7.6%

Ofertas de productos financieros flexibles

Métricas de diversidad de productos:

• Tipos de productos totales: 37
• Productos comerciales personalizados: 14
• Productos bancarios del consumidor: 23

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: relaciones con los clientes

Gerentes de relaciones dedicadas

A partir de 2024, Connectone Bancorp proporciona gestión de relaciones personalizadas a través de sus segmentos bancarios.

Segmento de clientes	Gerentes dedicados	Tamaño promedio de la cartera
Banca comercial	47 gerentes de relaciones	$ 18.3 millones por gerente
Banca de pequeñas empresas	32 gerentes de relaciones	$ 4.7 millones por gerente
Banca personal	23 gerentes de relaciones	$ 2.1 millones por gerente

Plataformas de banca de autoservicio digital

Las plataformas digitales de Connectone Bancorp ofrecen servicios integrales de banca en línea y móvil.

• Descargas de aplicaciones de banca móvil: 127,500
• Usuarios activos de banca en línea: 89,300
• Volumen de transacción digital: $ 342 millones trimestralmente

Atención al cliente personalizada

El banco mantiene Atención al cliente multicanal con enfoques de servicio especializados.

Canal de soporte	Tiempo de respuesta promedio	Tasa de satisfacción del cliente
Soporte telefónico	7.2 minutos	92.4%
Chat en línea	4.5 minutos	88.7%
Soporte por correo electrónico	12.6 horas	85.3%

Compromiso centrado en la comunidad

Connectone Bancorp demuestra una fuerte participación de la comunidad local.

• Inversión comunitaria: $ 3.2 millones anuales
• Patrocinios de eventos locales: 47 eventos
• Programas de educación financiera: 12 programas anuales

Servicios de asesoramiento financiero regular

El banco ofrece ofertas de asesoramiento financiero integrales en los segmentos de los clientes.

Servicio de asesoramiento	Número de clientes atendidos	Valor de asesoramiento promedio
Gestión de patrimonio	3.750 clientes	$ 1.9 millones por cliente
Planificación de jubilación	2.600 clientes	$ 750,000 por cliente
Consultoría de inversión	1.850 clientes	$ 1.2 millones por cliente

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: canales

Sitio web de banca en línea

Connectone Bancorp ofrece una plataforma de banca en línea integral con las siguientes características:

• Usuarios de banca en línea total activo: 87,342 a partir del cuarto trimestre 2023
• Tráfico mensual del sitio web: 215,678 visitantes únicos
• Volumen de transacción digital: $ 342 millones por trimestre

Métricas bancarias en línea	2023 datos
Tiempo de actividad del sitio web	99.97%
Inictos diarios promedio	12,456
Tasa de apertura de la cuenta en línea	24.3%

Aplicación de banca móvil

Estadísticas de plataforma de banca móvil:

• Descargas totales de aplicaciones móviles: 65,210
• Usuarios de banca móvil activa: 53,789
• Porcentaje de transacción móvil: 42% de las transacciones digitales totales

Rendimiento de la aplicación móvil	2023 métricas
Calificación de la tienda de aplicaciones	4.6/5
Usuarios activos mensuales	48,675
Volumen de depósito móvil	$ 127 millones trimestralmente

Ubicaciones de ramas físicas

Detalles de la red de sucursales:

• Ramas físicas totales: 64
• Áreas de servicio primario: Nueva Jersey, Nueva York
• Tráfico a pie de rama diaria promedio: 876 clientes

Distribución de ramas	Recuento de ubicaciones
Ramas de Nueva Jersey	48
Ramas de Nueva York	16
Tamaño promedio de la rama	3,200 pies cuadrados

Centros de llamadas de servicio al cliente

Métricas de canales de atención al cliente:

• Representantes totales del centro de llamadas: 142
• Volumen de llamadas diarias promedio: 1,256 llamadas
• Tiempo de respuesta del servicio al cliente: 2.4 minutos

Rendimiento del centro de llamadas	2023 estadísticas
Tasa de satisfacción del cliente	92.5%
Duración promedio de llamadas	7.6 minutos
Primera tasa de resolución de llamadas	86%

Plataformas de comunicación digital

Canales de participación digital:

• Seguidores de redes sociales: 45,678
• Suscriptores de marketing por correo electrónico: 92,345
• Tiempo de respuesta de comunicación digital: 3.2 horas

Métricas de plataforma digital	2023 datos
Seguidores de LinkedIn	18,456
Seguidores de Twitter	12,345
Seguidores de Facebook	14,877

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, Connectone Bancorp atiende a aproximadamente 3.750 clientes comerciales pequeños a medianos en las regiones de Nueva Jersey y Nueva York.

Segmento de negocios	Número de clientes	Tamaño promedio del préstamo
Servicios profesionales	1,125	$475,000
Negocios minoristas	1,250	$325,000
Startups tecnológicas	625	$650,000

Empresas comerciales locales

Connectone Bancorp se centra en las empresas comerciales locales con una cartera total de 2.500 clientes comerciales activos.

• Saldo promedio de préstamo comercial: $ 1.2 millones
• Portafolio total de préstamos comerciales: $ 3.1 mil millones
• Tasa de aprobación de préstamos para empresas locales: 68%

Clientes de banca minorista individual

Al 31 de diciembre de 2023, Connectone Bancorp atiende a 85,750 clientes de banca minorista individual.

Tipo de cliente	Número de cuentas	Saldo de cuenta promedio
Comprobación personal	42,500	$12,750
Ahorros personales	35,250	$22,500

Proveedores de servicios profesionales

Connectone Bancorp tiene un segmento dedicado para proveedores de servicios profesionales, que representa el 15% de su base total de clientes.

• Total de clientes profesionales del servicio: 1.875
• Sectores atendidos: legal, contabilidad, médico, consultoría
• Valor promedio de relación bancaria comercial: $ 750,000

Inversores inmobiliarios comerciales regionales

Los inversores inmobiliarios comerciales constituyen una porción significativa de la cartera de préstamos de Connectone Bancorp.

Categoría de inversión inmobiliaria	Número de inversores	Cartera de inversiones totales
Propiedades residenciales	625	$ 1.5 mil millones
Propiedades comerciales	425	$ 2.3 mil millones
Desarrollos de uso mixto	250	$ 875 millones

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: Estructura de costos

Mantenimiento de la infraestructura tecnológica

A partir del informe anual de 2023, Connectone Bancorp asignó $ 4.2 millones para la infraestructura tecnológica y el mantenimiento de la plataforma de banca digital.

Categoría de costos tecnológicos	Gasto anual
Sistemas bancarios centrales	$ 1.7 millones
Infraestructura de ciberseguridad	$ 1.3 millones
Plataforma de banca digital	$ 1.2 millones

Compensación y beneficios de los empleados

La compensación total de los empleados para 2023 fue de $ 52.3 millones, lo que representa el 33.7% de los gastos operativos totales.

• Salario y salario: $ 41.6 millones
• Seguro de salud: $ 6.2 millones
• Beneficios de jubilación: $ 4.5 millones

Gastos de operación de rama

Los costos operativos anuales de la sucursal totalizaron $ 12.8 millones en 2023.

Categoría de gastos de rama	Costo anual
Alquiler e instalaciones	$ 6.4 millones
Utilidades	$ 2.1 millones
Mantenimiento	$ 4.3 millones

Costos de cumplimiento regulatorio

Los gastos de cumplimiento para 2023 fueron de $ 3.9 millones.

• Informes legales y regulatorios: $ 2.1 millones
• Capacitación de auditoría y cumplimiento: $ 1.8 millones

Gastos de marketing y adquisición de clientes

El presupuesto de marketing para 2023 fue de $ 3.5 millones.

Canal de marketing	Gasto
Marketing digital	$ 1.6 millones
Medios tradicionales	$ 1.1 millones
Patrocinios comunitarios	$ 0.8 millones

Connectone Bancorp, Inc. (CNOB) - Modelo de negocio: flujos de ingresos

Ingresos por intereses de préstamos

A partir del tercer trimestre de 2023, Connectone Bancorp informó $ 160.9 millones en ingresos por intereses totales. El desglose de la cartera de préstamos es el siguiente:

Categoría de préstamo	Saldo total	Porcentaje de cartera
Inmobiliario comercial	$ 2.87 mil millones	52.3%
Comercial & Préstamos industriales	$ 1.42 mil millones	25.8%
Préstamos hipotecarios residenciales	$ 685 millones	12.5%

Tarifas de servicio bancario

En 2022, Connectone Bancorp se generó $ 26.4 millones en cargos y tarifas de servicio. Los servicios clave de generación de tarifas incluyen:

• Tarifas de mantenimiento de la cuenta
• Tarifas de procesamiento de transacciones
• Cargos por sobregiro
• Tarifas de transacción de cajeros automáticos

Productos de préstamos comerciales

Los ingresos de préstamos comerciales para 2022 alcanzaron $ 47.6 millones. Las ofertas de productos incluyen:

• Línea de crédito comercial
• Préstamos a plazo
• Préstamos de la SBA
• Financiación de equipos

Servicios de banca de inversión

Servicios de banca de inversión y gestión de patrimonio generados $ 12.3 millones en ingresos para 2022, con servicios que incluyen:

• Asesoramiento corporativo
• Recaudación de capital
• Gestión de patrimonio
• Servicios de confianza

Ingresos del procesamiento de transacciones

Los ingresos del procesamiento de transacciones para 2022 totalizaron $ 8.7 millones, derivado de:

• Tarifas de transacción con tarjeta de crédito
• Transferencias de fondos electrónicos
• Servicios de transferencia de cables
• Procesamiento de pagos

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Value Propositions

You're looking at the core reasons why ConnectOne Bancorp, Inc. attracts and keeps its clients in the competitive New York-metro banking space. The value proposition centers on delivering sophisticated commercial banking with a personal touch, backed by solid financial footing.

High-touch, client-centric commercial banking service

ConnectOne Bancorp, Inc. emphasizes a relationship-driven approach, which is crucial when dealing with complex commercial needs. This is supported by a dedicated team, having grown to about 750 employees as of the third quarter of 2025, demonstrating an investment in personnel to maintain that close service level. The successful integration of the First of Long Island Bank merger has bolstered client retention, which is a direct measure of client satisfaction with the service model.

Full suite of commercial lending and deposit products

The offering isn't limited; ConnectOne Bancorp, Inc. provides a comprehensive set of tools for small to middle-market businesses. This includes a healthy and diversified pipeline spanning Commercial & Industrial (C&I), Commercial Real Estate (CRE), construction, and SBA lending. The balance sheet reflects this scale, with loans receivable reaching $11.3 billion and total deposits at $11.4 billion as of September 30, 2025. Furthermore, the Net Interest Margin (NIM) has widened, hitting 3.11% sequentially, with the spot margin at quarter-end already exceeding 3.20%.

Specialized franchise financing through BoeFly

Through its fintech subsidiary, BoeFly, Inc., ConnectOne Bancorp, Inc. offers a specialized value proposition in franchise lending. BoeFly structures multi-unit franchise financing based on the franchisee's entire growth plan, moving beyond the traditional, slower model of funding only one location at a time. This platform has historically supported more than $5 billion of financing transactions across various categories, including franchise financing. Management has signaled a focus on this area, expecting the SBA segment, which includes BoeFly activity, to contribute significantly to noninterest income in 2026.

Premier New York-metro community bank scale

The recent merger transformed ConnectOne Bancorp, Inc. into a larger regional player focused on the New York-metro area. As of September 30, 2025, total assets stood at $14.0 billion, a significant increase from $9.9 billion at the end of 2024, largely due to the merger. This scale is supported by 61 locations and over 750 banking professionals. Here's the quick math: this translates to roughly $19 million in assets per employee, showing efficiency alongside scale.

Strong credit quality with nonperforming assets at 0.28%

A core value proposition is the demonstrated strength of the loan portfolio, supported by consistent underwriting standards. The nonperforming assets ratio was reported at a very low 0.28% of total assets as of the end of the third quarter of 2025. This low level of troubled assets is a direct result of prudent portfolio oversight and successful workout activity, such as the resolution of CRE relationships totaling $22.0 million during the quarter.

The following table summarizes the key financial metrics underpinning the scale and credit quality propositions as of the third quarter of 2025:

Financial Metric	Value as of September 30, 2025	Context/Comparison Point
Total Assets	$14.0 billion	Up from $9.9 billion at December 31, 2024
Loans Receivable	$11.3 billion	Up from $8.3 billion at December 31, 2024
Nonperforming Assets (NPA) Ratio	0.28%	Historical low, down from 0.58% at December 31, 2024
Net Interest Margin (NIM)	3.11% (Sequential)	Up from 2.67% year-over-year
Tangible Common Equity Ratio (TCE)	8.36%	Strengthened post-merger
Annualized Net Charge-offs (NCOs)	Below 0.20%	Indicates strong credit performance

You can see the focus on credit discipline is a major part of the offering; it's not just about lending, it's about lending well. Also, the company is actively managing its franchise financing channel, BoeFly, to drive future noninterest income, which is a key differentiator from traditional community banks.

Finance: draft the Q4 2025 projection for loan origination volume by next Tuesday.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Customer Relationships

You're focused on building deep, sticky relationships, which is exactly what ConnectOne Bancorp, Inc. emphasizes, especially after its transformational merger with The First of Long Island Corporation on June 1, 2025.

Dedicated relationship managers for commercial clients

ConnectOne Bancorp, Inc. believes attracting quality business relationship officers is the key to client acquisition and retention. This strategy supports a 'branch-lite' model, where officers frequently go to the client rather than expecting the client to always come to a physical location. Following the merger, the combined franchise has more than 700 banking professionals across 61 locations, all geared toward servicing small to middle-market businesses. This structure is designed to foster deep connections within the commercial segment.

High-touch advisory model for complex transactions

The bank positions itself as a high-performing commercial bank, focusing on a full suite of lending products. This high-touch approach is evident in the strong pipeline across Commercial & Industrial (C&I), Construction, SBA, and Residential lending. The scale of the business reflects this focus: as of the third quarter of 2025, total loans stood at $11.2 billion, supporting a total asset base of nearly $14 billion. The relationship model helps maintain sound credit quality, with nonperforming assets reported at just 0.28% in Q3 2025.

Here's a quick look at the relationship scale and quality as of late 2025:

Metric	Value (As of Q3 2025)	Context
Total Deposits	$11.3 billion	Reflects success in core deposit gathering post-merger.
Loan to Deposit Ratio	99%	Indicates a balanced funding profile as of Q2 2025.
Noninterest-Bearing Demand Deposits Composition	Exceeds 21%	A measure of low-cost, relationship-driven funding (as of Q2 2025).
Client Deposits Annualized Growth Rate	4.0%	Growth rate since June 30, 2025.
Operating Return on Assets (ROA)	1.05%	Reflects efficient use of assets supporting client operations (Q3 2025).

Digital self-service for routine banking operations

While the relationship officers drive commercial business, ConnectOne Bancorp, Inc. uses technology to service routine needs efficiently, supporting the 'reduced-branch model.' The growth in core deposits, with noninterest-bearing demand deposits composition exceeding 21% of total deposits by June 30, 2025, suggests clients are actively using digital channels for day-to-day transactions. Nationally, in 2025, about 65% of US online adults agreed they should be able to complete any financial task via a mobile app, setting the expectation ConnectOne must meet for its commercial clients.

Direct communication via executive access

Executive accessibility is a key relationship touchpoint, particularly for large commercial clients and investors. For instance, the Q3 2025 earnings call was directly hosted by Chairman and CEO Frank Sorrentino III and CFO William S. Burns. This direct line of communication, available to the public via webcast, signals a commitment to transparency that trickles down to how the bank manages its most significant client relationships. The company's focus is on deepening client relationships while delivering on strategic objectives.

• Chairman and CEO: Frank Sorrentino III.
• CFO: William S. Burns.
• Executive access demonstrated through hosting quarterly performance calls.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Channels

You're looking at how ConnectOne Bancorp, Inc. gets its services and value propositions to its customers as of late 2025, right after that big merger. It's a mix of old-school presence and modern digital tools.

Physical branch locations in New Jersey and Long Island

The physical footprint is anchored by ConnectOne Bank's presence across the New Jersey/New York metro area, significantly bolstered by the June 1, 2025, merger with The First of Long Island Corporation. The combined entity operates 61 locations as of the Q3 2025 reporting period. The core of this physical channel is concentrated in the New York metro area, specifically New Jersey and Long Island, which is now a key growth area for the bank. You can see the geographic concentration below, based on the latest location count available.

Geographic Area	Number of Banking Offices (Approximate)	Notes
New York (Primarily Long Island)	45	Significantly enhanced by the First of Long Island Corporation merger.
New Jersey	14	Includes the headquarters in Englewood Cliffs, Bergen County.
Florida	1	A smaller presence in South Florida.
Total Locations	60	Reported total in location data, slightly different from the stated 61 post-merger total assets.

The bank aims to prove that putting people first is a better way to do business, using these offices alongside industry best practices. The merger established ConnectOne as one of the top 5 community banks on Long Island by deposit market share. That's a big deal for local channel strength.

Direct sales force and relationship officers

ConnectOne Bancorp relies on a talented, diverse team of financial experts and relationship specialists to serve small to middle-market businesses, local professionals, and individuals. This channel is crucial for maintaining the personalized service model and securing deposit accounts with somewhat larger average balances than typically seen elsewhere. The bank's mission emphasizes that the demands of a successful business extend far beyond '9-5,' suggesting an active, relationship-driven sales approach is central to their client acquisition and retention.

• Relationship specialists provide personalized service.
• Focus on firsthand knowledge of served communities.
• Access to decision-makers is a stated operational benefit.

Online and mobile banking platforms

Technology is used to service clients and maintain business relationships, supporting a reduced-branch model. The bank incorporates financial technologies like online account opening. The digital channel is clearly driving core deposit growth; as of Q2 2025, noninterest-bearing demand deposits made up over 21% of total deposits, up from 18% at year-end 2024. By Q3 2025, client deposits were reported increasing at an annualized rate of 4.0% since June 30, 2025, showing digital access helps retain and grow core funding.

BoeFly digital lending marketplace

BoeFly, Inc. is ConnectOne Bancorp's fintech subsidiary, operating as a distinct channel for specialized lending solutions. BoeFly, Inc. functions as a fintech marketplace. It connects borrowers specifically in the franchise space with funding solutions. This is done through a network of partner banks, meaning ConnectOne Bancorp is not the sole funding source, but a facilitator on the platform. This fintech arm complements the direct commercial banking services offered by ConnectOne Bank.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Customer Segments

You're looking at the core client groups that ConnectOne Bancorp, Inc. serves as of late 2025, post-merger with The First of Long Island Corporation (FLIC).

Small to middle-market businesses (SME)

• ConnectOne Bank offers a full suite of banking and lending products specifically focused on this segment.
• Loan originations remain persistent across Commercial & Industrial (C&I) lending.
• The loan portfolio size was reported at $11.2 billion as of the second quarter of 2025.
• Loan growth was projected to be at least 2.5% sequentially for the second quarter of 2025, and Q3 2025 saw loans increasing over 5.0%.

Commercial Real Estate (CRE) investors and developers

ConnectOne Bancorp, Inc. maintains a significant, though actively managed, concentration in CRE lending.

Metric	Value/Date	Context
CRE Loans (as of December 31, 2023)	$6.5 billion	Represented 78.1% of loans receivable as of that date.
Pro Forma CRE Concentration (Projected)	Decreased to 63% of total loans	From a standalone CNOB level of 68%.
CRE Concentration (Regulatory Definition as of Dec 31, 2023)	463% of Tier 1 capital plus allowance for credit losses	Based on regulatory guidance.
Portfolio Activity (Q1 2025)	Slight contraction	Attributed to elevated payoff activity in the segment.

Franchise owners seeking financing (via BoeFly)

The fintech subsidiary, BoeFly, Inc., serves as a marketplace connecting borrowers in the franchise space with funding solutions.

• BoeFly has supported franchisees from more than 600 unique franchise brands.
• The platform has supported more than $5 billion of financing transactions historically.
• David Canet serves as Managing Director of SBA Lending at ConnectOne Bank, indicating direct involvement in this lending type.

Affluent retail and consumer clients

While the primary focus remains commercial, the merger with FLIC improved the overall deposit base, which includes retail/consumer funds.

• Total Deposits as of Q2 2025 were $11.3 billion.
• Noninterest-bearing demand deposits composition exceeded 21% of total deposits as of Q2 2025.
• This composition was up from 18% at year-end 2024.
• Client deposits increased at an annualized rate of 4.0% since June 30, 2025, as of Q3 2025 reporting.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Cost Structure

You're looking at the hard numbers that drive ConnectOne Bancorp, Inc.'s spending as of late 2025, right after that big merger.

Interest expense on deposits and borrowings saw a significant shift following the May 15, 2025, consummation of the merger with FLIC, which included a rate of 8.125% on a $200 million long-term subordinated debt issuance. For the three months ended June 30, 2025, total interest expense was $67,147 thousand, broken down into $60,239 thousand for deposits and $6,908 thousand for borrowings. Over the six months ended June 30, 2025, total interest expense reached $126,180 thousand.

Salaries and employee benefits reflect the increased scale post-merger. For the second quarter of 2025, this expense was reported as $25,233 thousand, up from $22,721 thousand in the first quarter of 2025. For the first six months of 2025, the cumulative expense for salaries and employee benefits totaled $47,811 thousand.

The Provision for credit losses (PCL) was a major cost driver in the second quarter. The total PCL for Q2 2025 was $35,700 thousand, which included a day-one provision of $27,400 thousand related to the FLIC merger. This compares to a much lower PCL of $2,500 thousand in Q2 2024. By the third quarter of 2025, the PCL normalized significantly to $5,500 thousand.

Merger and restructuring expenses were heavily weighted toward the second quarter, with $30,700 thousand reported in Q2 2025. For the third quarter of 2025, merger and restructuring expenses were $2,900 thousand, partially offset by a $3,500 thousand defined benefit pension plan curtailment gain.

Occupancy, equipment, and technology costs are part of the overall noninterest expenses. For Q2 2025, Occupancy and equipment was $3,478 thousand, compared to $2,899 thousand in Q1 2025. Information technology and communications expenses increased by $0.6 million in Q2 2025 compared to Q2 2024.

Here's a look at some of those key noninterest expense components for the first half of 2025:

• Salaries and employee benefits (Six Months Ended 06/30/25): $47,811 thousand
• Occupancy and equipment (Six Months Ended 06/30/25): $6,158 thousand
• Professional and consulting (Three Months Ended 06/30/25): $2,598 thousand
• FDIC insurance (Three Months Ended 06/30/25): $2,000 thousand

You can see the quarterly and year-to-date expense comparison below:

Expense Category (in thousands)	Three Months Ended 06/30/25	Three Months Ended 03/31/25	Six Months Ended 06/30/25
Interest expense on Deposits	$60,239	$54,002 (Implied from 6-mo total minus Q2)	$114,231
Interest expense on Borrowings	$6,908	$5,034 (Implied from 6-mo total minus Q2)	$11,949
Salaries and employee benefits	$25,233	$22,721	$47,811
Occupancy and equipment	$3,478	$2,899	$6,158
Merger Expenses (Part of Noninterest Expenses)	$30,700 (Q2 2025 Merger Expenses)	$1,300 (Q1 2025 Merger Expenses)	$32,000 (Implied: $30.7M Q2 + $1.3M Q1)

The total noninterest expenses for Q2 2025 were $73,600 thousand, a jump of $34,300 thousand from Q1 2025 ($39,300 thousand).

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Revenue Streams

You're looking at how ConnectOne Bancorp, Inc. (CNOB) actually brings in the money, which is key for any deep dive into their business model, especially post-merger with FLIC. Honestly, it's what you'd expect from a solid regional bank, but the numbers tell a more precise story now.

The main engine for ConnectOne Bancorp, Inc. revenue is definitely the Net Interest Income (NII) generated from its loan portfolio. This is the spread between what they earn on assets like loans and what they pay out on liabilities like deposits. For the third quarter of 2025, the fully taxable equivalent net interest income hit $103.2 million. That's a significant jump, up 29.3% from the second quarter of 2025, largely because they had a full quarter of the FLIC assets contributing.

The efficiency of that core business is measured by the Net Interest Margin (NIM). You'll see that the NIM widened to 3.11% in the third quarter of 2025. This expansion, up from 3.06% in the prior quarter, shows the benefit of the FLIC merger, especially the improved funding mix which included a 70 basis-point decrease in the average cost of deposits. The CFO noted that without the redemption of high-cost subordinated debt and lower average cash balances, the Q3 NIM would have been over 3.50%. That's a big tailwind for future profitability, so keep an eye on that spot NIM, which was over 3.20% at quarter-end.

To give you a clearer picture of the revenue components as of late 2025, here's a quick breakdown of the most recent reported figures:

Revenue Component	Amount / Rate	Period / Context
Total Revenue (TTM)	$0.34 Billion	Trailing Twelve Months (2025)
Net Interest Income (NII)	$103.2 million	Q3 2025
Net Interest Margin (NIM)	3.11%	Q3 2025
Noninterest Income	$19.4 million	Q3 2025
Recurring Noninterest Income Run-Rate	~$7 million per quarter	Management Guidance

Beyond the interest income, ConnectOne Bancorp, Inc. collects Noninterest income from various fee and service charges, plus income from Bank Owned Life Insurance (BOLI). For the third quarter of 2025, this stream brought in $19.4 million. That Q3 number was boosted by a one-time $6.6 million Employee Retention Tax Credit (ERTC) and a $3.5 million pension curtailment gain, so the recurring base is lower. The CFO reiterated that the core, recurring noninterest income run-rate is about $7 million per quarter, but they expect the SBA (Small Business Administration) channel to add significantly to this in 2026.

Another important, though non-recurring, element boosting the bottom line is the Purchase Accounting Accretion resulting from the FLIC merger. Management projected this accretion to be approximately $9.8 million per quarter throughout 2025. This is a direct, non-cash benefit flowing through the income statement due to the accounting treatment of the acquisition. It's a temporary boost, but it certainly helps the reported earnings profile this year. The projection shows it declining to $9.2 million per quarter in 2026.

You can see the revenue streams are heavily weighted toward the core lending spread, but the merger has clearly added a significant, albeit temporary, boost from the purchase accounting adjustments. The key action item here is tracking the NIM trajectory; if they hit the CFO's guidance of ~3.25%+ for Q4 NIM, that core NII stream will keep strengthening. Finance: draft the Q4 NII projection based on the 3.25% NIM target by next Tuesday.