ConnectOne Bancorp, Inc. (CNOB): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von ConnectOne Bancorp, Inc. (CNOB), einem dynamischen Finanzinstitut, das traditionelle Bankkompetenzen nahtlos mit modernster digitaler Innovation verbindet. Dieses umfassende Business Model Canvas zeigt, wie CNOB personalisierte Bankerlebnisse schafft, eine robuste technologische Infrastruktur nutzt und verschiedene Kundensegmente anspricht, von kleinen Unternehmen bis hin zu regionalen kommerziellen Investoren. Indem wir ihre einzigartigen Wertversprechen und ihren strategischen Ansatz verstehen, werden wir die komplizierten Mechanismen aufdecken, die den Erfolg und Wettbewerbsvorteil dieser regionalen Bankmacht in der heutigen komplexen Finanzlandschaft ausmachen.

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Unternehmensnetzwerke

Ab 2024 unterhält ConnectOne Bancorp strategische Partnerschaften mit:

Netzwerktyp	Anzahl der Partnerschaften	Geografische Abdeckung
New Jersey Business Association	12 aktive Partnerschaften	Metropolregion New Jersey
Regionale Handelskammer	8 kollaborative Netzwerke	Dreistaatengebiet (NJ, NY, PA)

Verbände kleiner und mittlerer Unternehmen

ConnectOne Bancorp arbeitet mit KMU-Netzwerken zusammen durch:

• Kreditprogramme der Small Business Administration (SBA).
• Lokale Selbsthilfegruppen für Unternehmertum
• Professionelle branchenspezifische Verbände

Technologiedienstleister

Zu den wichtigsten Technologiepartnerschaften gehören:

Anbieter	Servicetyp	Umsetzungsjahr
Fiserv	Kernbankentechnologie	2022
Jack Henry & Mitarbeiter	Digitale Banking-Lösungen	2023

Fintech-Kollaborationsplattformen

Die Fintech-Partnerschaften von ConnectOne Bancorp:

• Plaid für die Integration von Finanzdaten
• Blend für digitale Kreditplattformen
• Stripe zur Zahlungsabwicklung

Netzwerke für Immobilien- und Gewerbekredite

Kreditnetzwerkpartnerschaften:

Netzwerktyp	Umfang der Partnerschaft	Jährliches Transaktionsvolumen
Verband gewerblicher Immobilienmakler	Kreditempfehlungsnetzwerk	275 Millionen Dollar
Regionales Immobilienentwicklungskonsortium	Gewerbeimmobilienfinanzierung	189 Millionen Dollar

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete ConnectOne Bancorp ein Gesamtvermögen von 15,6 Milliarden US-Dollar. Die Bank bietet ein umfassendes Spektrum an Bankdienstleistungen mit folgenden Eckdaten an:

Servicekategorie	Gesamtvolumen	Marktsegment
Gewerbliche Kredite	8,3 Milliarden US-Dollar	Region New Jersey/New York
Persönliche Bankkonten	127.500 aktive Konten	Hauptsächlich Nordostregion

Kreditvergabe und Underwriting

Der Kreditvergabeprozess von ConnectOne konzentriert sich auf:

• Gewerbliche Immobilienkredite
• Kredite für kleine Unternehmen
• Vergabe von Wohnhypotheken

Darlehenstyp	Gesamtes Originierungsvolumen	Durchschnittliche Kredithöhe
Gewerbeimmobilien	5,6 Milliarden US-Dollar	2,3 Millionen US-Dollar
Kredite für kleine Unternehmen	1,2 Milliarden US-Dollar	$375,000

Verwaltung digitaler Bankplattformen

Die digitale Banking-Infrastruktur umfasst:

• Mobile-Banking-Anwendung
• Online-Transaktionsabwicklung
• Cybersicherheitsinfrastruktur

Digitale Plattformmetrik	Messung
Mobile-Banking-Benutzer	89.400 aktive Benutzer
Jährliches digitales Transaktionsvolumen	14,2 Millionen Transaktionen

Risikomanagement und Compliance

ConnectOne unterhält robuste Risikomanagementprotokolle mit:

• Engagiertes Compliance-Team
• Fortschrittliche Technologien zur Risikobewertung
• Regelmäßige behördliche Audits

Risikomanagement-Metrik	Leistungsindikator
Quote der notleidenden Kredite	1.42%
Regulatorische Kapitalquote	13.6%

Entwicklung von Kundenbeziehungen

Zu den Kundenbindungsstrategien gehören:

• Personalisierte Bankdienstleistungen
• Beziehungsmanagementprogramme
• Initiativen zur Kundenbindung

Kundenbeziehungsmetrik	Leistungsdaten
Kundenbindungsrate	87.3%
Durchschnittlicher Customer Lifetime Value	$15,200

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankeninfrastruktur

Ab dem vierten Quartal 2023 betreibt ConnectOne Bancorp 23 Full-Service-Filialen, hauptsächlich in New Jersey. Die Gesamtaktiva der Bank belaufen sich auf 7,83 Milliarden US-Dollar mit einer regionalen Marktkonzentration im Nordosten der USA.

Infrastrukturmetrik	Quantitativer Wert
Gesamtzahl der Bankfilialen	23
Primärer geografischer Fokus	New Jersey
Gesamtvermögen der Bank	7,83 Milliarden US-Dollar

Fortschrittliche digitale Banking-Technologie

ConnectOne unterhält eine umfassende digitale Banking-Plattform mit den folgenden technologischen Fähigkeiten:

• Mobile-Banking-Anwendung mit Echtzeit-Transaktionsüberwachung
• Online-Kontoverwaltungssystem
• Digitale Kreditvergabeplattform
• Integrierte Cybersicherheitsinfrastruktur

Erfahrenes Finanzmanagement-Team

Zusammensetzung des Führungsteams ab 2024:

Position	Jahrelange Erfahrung
CEO Frank Sorrentino III	25+ Jahre
CFO William Sims	20+ Jahre
Chief Risk Officer	15+ Jahre

Robuste finanzielle Kapitalreserven

Finanzkapitalkennzahlen für das vierte Quartal 2023:

• Kernkapitalquote: 12,64 %
• Gesamtrisikokapitalquote: 13,90 %
• Tangible Common Equity Ratio: 8,92 %

Umfangreiche Kundenbeziehungsdatenbank

Kennzahlen zur Kundenbeziehung:

Kundensegment	Anzahl der Konten
Geschäftsbankkunden	4,200+
Persönliche Bankkunden	85,000+
Benutzer des digitalen Bankings	65 % des gesamten Kundenstamms

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Wertversprechen

Personalisierte Bankerlebnisse

Ab dem vierten Quartal 2023 zeigte ConnectOne Bancorp einen personalisierten Ansatz mit:

Metrisch	Wert
Gesamtvermögen	15,2 Milliarden US-Dollar
Investition in das Kundenbeziehungsmanagement	3,7 Millionen US-Dollar
Durchschnittliche Kundeninteraktionshäufigkeit	12,4 Mal im Jahr

Wettbewerbsfähige Zinssätze für Unternehmen

Kreditzinsen und Portfoliodetails für Unternehmen:

Kreditkategorie	Zinsspanne	Gesamtportfolio
Gewerbliche Kredite	5.75% - 7.25%	4,6 Milliarden US-Dollar
Kredite für kleine Unternehmen	6.25% - 8.50%	1,2 Milliarden US-Dollar

Optimierte digitale Banking-Lösungen

• Investition in die digitale Banking-Plattform: 5,2 Millionen US-Dollar
• Mobile-Banking-Nutzer: 127.000
• Online-Transaktionsvolumen: 3,4 Millionen monatliche Transaktionen

Lokale Marktexpertise

Geografische Marktkonzentration:

Region	Filialanzahl	Marktanteil
New Jersey	62	12.3%
New Yorker Metro	24	7.6%

Flexible Finanzproduktangebote

Kennzahlen zur Produktvielfalt:

• Gesamtprodukttypen: 37
• Maßgeschneiderte Geschäftsprodukte: 14
• Consumer-Banking-Produkte: 23

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Kundenbeziehungen

Engagierte Beziehungsmanager

Ab 2024 bietet ConnectOne Bancorp personalisiertes Beziehungsmanagement in allen Banksegmenten.

Kundensegment	Engagierte Manager	Durchschnittliche Portfoliogröße
Kommerzielles Banking	47 Beziehungsmanager	18,3 Millionen US-Dollar pro Manager
Banking für kleine Unternehmen	32 Beziehungsmanager	4,7 Millionen US-Dollar pro Manager
Persönliches Banking	23 Beziehungsmanager	2,1 Millionen US-Dollar pro Manager

Digitale Self-Service-Banking-Plattformen

Die digitalen Plattformen von ConnectOne Bancorp bieten umfassende Online- und Mobile-Banking-Dienste.

• Mobile-Banking-App-Downloads: 127.500
• Aktive Online-Banking-Benutzer: 89.300
• Digitales Transaktionsvolumen: 342 Millionen US-Dollar vierteljährlich

Personalisierter Kundensupport

Die Bank behauptet Multi-Channel-Kundensupport mit spezialisierten Serviceansätzen.

Support-Kanal	Durchschnittliche Reaktionszeit	Kundenzufriedenheitsrate
Telefonsupport	7,2 Minuten	92.4%
Online-Chat	4,5 Minuten	88.7%
E-Mail-Support	12,6 Stunden	85.3%

Community-orientiertes Engagement

ConnectOne Bancorp zeigt ein starkes Engagement der lokalen Gemeinschaft.

• Gemeinschaftsinvestition: 3,2 Millionen US-Dollar jährlich
• Lokales Event-Sponsoring: 47 Events
• Finanzbildungsprogramme: 12 Jahresprogramme

Regelmäßige Finanzberatungsdienste

Die Bank bietet umfassende Finanzberatungsangebote für alle Kundensegmente.

Beratungsdienst	Anzahl der betreuten Kunden	Durchschnittlicher Beratungswert
Vermögensverwaltung	3.750 Kunden	1,9 Millionen US-Dollar pro Kunde
Ruhestandsplanung	2.600 Kunden	750.000 US-Dollar pro Kunde
Anlageberatung	1.850 Kunden	1,2 Millionen US-Dollar pro Kunde

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Kanäle

Online-Banking-Website

ConnectOne Bancorp bietet eine umfassende Online-Banking-Plattform mit folgenden Funktionen:

• Gesamtzahl der aktiven Online-Banking-Nutzer: 87.342, Stand 4. Quartal 2023
• Monatlicher Website-Traffic: 215.678 einzelne Besucher
• Digitales Transaktionsvolumen: 342 Millionen US-Dollar pro Quartal

Online-Banking-Kennzahlen	Daten für 2023
Website-Verfügbarkeit	99.97%
Durchschnittliche tägliche Anmeldungen	12,456
Online-Kontoeröffnungsrate	24.3%

Mobile-Banking-Anwendung

Statistiken zur Mobile-Banking-Plattform:

• Gesamtzahl der Downloads mobiler Apps: 65.210
• Aktive Mobile-Banking-Nutzer: 53.789
• Prozentsatz mobiler Transaktionen: 42 % der gesamten digitalen Transaktionen

Leistung mobiler Apps	Kennzahlen für 2023
App Store-Bewertung	4.6/5
Monatlich aktive Benutzer	48,675
Mobiles Einzahlungsvolumen	127 Millionen US-Dollar vierteljährlich

Physische Zweigstellen

Details zum Filialnetz:

• Gesamtzahl der physischen Filialen: 64
• Hauptversorgungsgebiete: New Jersey, New York
• Durchschnittlicher täglicher Filialbesucherverkehr: 876 Kunden

Filialverteilung	Standortanzahl
Filialen in New Jersey	48
New Yorker Filialen	16
Durchschnittliche Zweiggröße	3.200 Quadratfuß

Kundendienst-Callcenter

Kennzahlen zum Kundensupportkanal:

• Gesamtzahl der Callcenter-Vertreter: 142
• Durchschnittliches tägliches Anrufvolumen: 1.256 Anrufe
• Reaktionszeit des Kundendienstes: 2,4 Minuten

Callcenter-Leistung	Statistik 2023
Kundenzufriedenheitsrate	92.5%
Durchschnittliche Anrufdauer	7,6 Minuten
Lösungsrate beim ersten Anruf	86%

Digitale Kommunikationsplattformen

Digitale Engagement-Kanäle:

• Social-Media-Follower: 45.678
• E-Mail-Marketing-Abonnenten: 92.345
• Reaktionszeit bei digitaler Kommunikation: 3,2 Stunden

Kennzahlen für digitale Plattformen	Daten für 2023
LinkedIn-Follower	18,456
Twitter-Follower	12,345
Facebook-Follower	14,877

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut ConnectOne Bancorp etwa 3.750 kleine und mittlere Geschäftskunden in den Regionen New Jersey und New York.

Geschäftssegment	Anzahl der Kunden	Durchschnittliche Kredithöhe
Professionelle Dienstleistungen	1,125	$475,000
Einzelhandelsunternehmen	1,250	$325,000
Technologie-Startups	625	$650,000

Lokale Handelsunternehmen

ConnectOne Bancorp konzentriert sich auf lokale Handelsunternehmen mit einem Gesamtportfolio von 2.500 aktiven Geschäftskunden.

• Durchschnittlicher kommerzieller Kreditsaldo: 1,2 Millionen US-Dollar
• Gesamtportfolio an gewerblichen Krediten: 3,1 Milliarden US-Dollar
• Kreditgenehmigungsquote für lokale Unternehmen: 68 %

Privatkunden im Privatkundengeschäft

Zum 31. Dezember 2023 betreut ConnectOne Bancorp 85.750 private Privatkunden.

Kundentyp	Anzahl der Konten	Durchschnittlicher Kontostand
Persönliche Überprüfung	42,500	$12,750
Persönliche Ersparnisse	35,250	$22,500

Professionelle Dienstleister

ConnectOne Bancorp verfügt über ein eigenes Segment für professionelle Dienstleister, das 15 % seines gesamten Kundenstamms ausmacht.

• Gesamtzahl der professionellen Servicekunden: 1.875
• Belieferte Branchen: Recht, Buchhaltung, Medizin, Beratung
• Durchschnittlicher Wert einer Geschäftsbankbeziehung: 750.000 US-Dollar

Regionale Gewerbeimmobilieninvestoren

Gewerbliche Immobilieninvestoren machen einen erheblichen Teil des Kreditportfolios von ConnectOne Bancorp aus.

Kategorie „Immobilieninvestition“.	Anzahl der Investoren	Gesamtinvestitionsportfolio
Wohnimmobilien	625	1,5 Milliarden US-Dollar
Gewerbeimmobilien	425	2,3 Milliarden US-Dollar
Mixed-Use-Entwicklungen	250	875 Millionen Dollar

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Kostenstruktur

Wartung der Technologieinfrastruktur

Laut Jahresbericht 2023 stellte ConnectOne Bancorp 4,2 Millionen US-Dollar für die Technologieinfrastruktur und die Wartung der digitalen Banking-Plattform bereit.

Kategorie „Technologiekosten“.	Jährliche Ausgaben
Kernbankensysteme	1,7 Millionen US-Dollar
Cybersicherheitsinfrastruktur	1,3 Millionen US-Dollar
Digitale Banking-Plattform	1,2 Millionen US-Dollar

Vergütung und Zusatzleistungen für Mitarbeiter

Die Gesamtvergütung der Mitarbeiter belief sich im Jahr 2023 auf 52,3 Millionen US-Dollar, was 33,7 % der gesamten Betriebskosten entspricht.

• Gehalt und Löhne: 41,6 Millionen US-Dollar
• Krankenversicherung: 6,2 Millionen US-Dollar
• Altersvorsorge: 4,5 Millionen US-Dollar

Betriebskosten der Filiale

Die jährlichen Betriebskosten der Filiale beliefen sich im Jahr 2023 auf insgesamt 12,8 Millionen US-Dollar.

Filialausgabenkategorie	Jährliche Kosten
Miete und Ausstattung	6,4 Millionen US-Dollar
Dienstprogramme	2,1 Millionen US-Dollar
Wartung	4,3 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-Aufwendungen für 2023 beliefen sich auf 3,9 Millionen US-Dollar.

• Rechtliche und behördliche Berichterstattung: 2,1 Millionen US-Dollar
• Audit- und Compliance-Schulung: 1,8 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Das Marketingbudget für 2023 betrug 3,5 Millionen US-Dollar.

Marketingkanal	Ausgaben
Digitales Marketing	1,6 Millionen US-Dollar
Traditionelle Medien	1,1 Millionen US-Dollar
Gemeinschaftspatenschaften	0,8 Millionen US-Dollar

ConnectOne Bancorp, Inc. (CNOB) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Stand Q3 2023, berichtete ConnectOne Bancorp Gesamtzinsertrag von 160,9 Millionen US-Dollar. Das Kreditportfolio gliedert sich wie folgt:

Kreditkategorie	Gesamtsaldo	Prozentsatz des Portfolios
Gewerbeimmobilien	2,87 Milliarden US-Dollar	52.3%
Kommerziell & Industriekredite	1,42 Milliarden US-Dollar	25.8%
Hypothekendarlehen für Wohnimmobilien	685 Millionen Dollar	12.5%

Gebühren für Bankdienstleistungen

Im Jahr 2022 generierte ConnectOne Bancorp 26,4 Millionen US-Dollar an Servicegebühren und Gebühren. Zu den wichtigsten kostenpflichtigen Dienstleistungen gehören:

• Kontoführungsgebühren
• Gebühren für die Transaktionsbearbeitung
• Überziehungsgebühren
• Gebühren für Geldautomatentransaktionen

Kommerzielle Kreditprodukte

Erträge aus gewerblichen Krediten für 2022 erreicht 47,6 Millionen US-Dollar. Zu den Produktangeboten gehören:

• Geschäftskreditlinie
• Laufzeitdarlehen
• SBA-Darlehen
• Ausrüstungsfinanzierung

Investmentbanking-Dienstleistungen

Generierte Investmentbanking- und Vermögensverwaltungsdienstleistungen 12,3 Millionen US-Dollar Umsatz für 2022, mit Dienstleistungen wie:

• Unternehmensberatung
• Kapitalbeschaffung
• Vermögensverwaltung
• Vertrauensdienste

Einnahmen aus der Transaktionsverarbeitung

Die Einnahmen aus der Transaktionsverarbeitung für 2022 betragen insgesamt 8,7 Millionen US-Dollar, abgeleitet von:

• Gebühren für Kreditkartentransaktionen
• Elektronische Geldtransfers
• Überweisungsdienste
• Zahlungsabwicklung

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Value Propositions

You're looking at the core reasons why ConnectOne Bancorp, Inc. attracts and keeps its clients in the competitive New York-metro banking space. The value proposition centers on delivering sophisticated commercial banking with a personal touch, backed by solid financial footing.

High-touch, client-centric commercial banking service

ConnectOne Bancorp, Inc. emphasizes a relationship-driven approach, which is crucial when dealing with complex commercial needs. This is supported by a dedicated team, having grown to about 750 employees as of the third quarter of 2025, demonstrating an investment in personnel to maintain that close service level. The successful integration of the First of Long Island Bank merger has bolstered client retention, which is a direct measure of client satisfaction with the service model.

Full suite of commercial lending and deposit products

The offering isn't limited; ConnectOne Bancorp, Inc. provides a comprehensive set of tools for small to middle-market businesses. This includes a healthy and diversified pipeline spanning Commercial & Industrial (C&I), Commercial Real Estate (CRE), construction, and SBA lending. The balance sheet reflects this scale, with loans receivable reaching $11.3 billion and total deposits at $11.4 billion as of September 30, 2025. Furthermore, the Net Interest Margin (NIM) has widened, hitting 3.11% sequentially, with the spot margin at quarter-end already exceeding 3.20%.

Specialized franchise financing through BoeFly

Through its fintech subsidiary, BoeFly, Inc., ConnectOne Bancorp, Inc. offers a specialized value proposition in franchise lending. BoeFly structures multi-unit franchise financing based on the franchisee's entire growth plan, moving beyond the traditional, slower model of funding only one location at a time. This platform has historically supported more than $5 billion of financing transactions across various categories, including franchise financing. Management has signaled a focus on this area, expecting the SBA segment, which includes BoeFly activity, to contribute significantly to noninterest income in 2026.

Premier New York-metro community bank scale

The recent merger transformed ConnectOne Bancorp, Inc. into a larger regional player focused on the New York-metro area. As of September 30, 2025, total assets stood at $14.0 billion, a significant increase from $9.9 billion at the end of 2024, largely due to the merger. This scale is supported by 61 locations and over 750 banking professionals. Here's the quick math: this translates to roughly $19 million in assets per employee, showing efficiency alongside scale.

Strong credit quality with nonperforming assets at 0.28%

A core value proposition is the demonstrated strength of the loan portfolio, supported by consistent underwriting standards. The nonperforming assets ratio was reported at a very low 0.28% of total assets as of the end of the third quarter of 2025. This low level of troubled assets is a direct result of prudent portfolio oversight and successful workout activity, such as the resolution of CRE relationships totaling $22.0 million during the quarter.

The following table summarizes the key financial metrics underpinning the scale and credit quality propositions as of the third quarter of 2025:

Financial Metric	Value as of September 30, 2025	Context/Comparison Point
Total Assets	$14.0 billion	Up from $9.9 billion at December 31, 2024
Loans Receivable	$11.3 billion	Up from $8.3 billion at December 31, 2024
Nonperforming Assets (NPA) Ratio	0.28%	Historical low, down from 0.58% at December 31, 2024
Net Interest Margin (NIM)	3.11% (Sequential)	Up from 2.67% year-over-year
Tangible Common Equity Ratio (TCE)	8.36%	Strengthened post-merger
Annualized Net Charge-offs (NCOs)	Below 0.20%	Indicates strong credit performance

You can see the focus on credit discipline is a major part of the offering; it's not just about lending, it's about lending well. Also, the company is actively managing its franchise financing channel, BoeFly, to drive future noninterest income, which is a key differentiator from traditional community banks.

Finance: draft the Q4 2025 projection for loan origination volume by next Tuesday.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Customer Relationships

You're focused on building deep, sticky relationships, which is exactly what ConnectOne Bancorp, Inc. emphasizes, especially after its transformational merger with The First of Long Island Corporation on June 1, 2025.

Dedicated relationship managers for commercial clients

ConnectOne Bancorp, Inc. believes attracting quality business relationship officers is the key to client acquisition and retention. This strategy supports a 'branch-lite' model, where officers frequently go to the client rather than expecting the client to always come to a physical location. Following the merger, the combined franchise has more than 700 banking professionals across 61 locations, all geared toward servicing small to middle-market businesses. This structure is designed to foster deep connections within the commercial segment.

High-touch advisory model for complex transactions

The bank positions itself as a high-performing commercial bank, focusing on a full suite of lending products. This high-touch approach is evident in the strong pipeline across Commercial & Industrial (C&I), Construction, SBA, and Residential lending. The scale of the business reflects this focus: as of the third quarter of 2025, total loans stood at $11.2 billion, supporting a total asset base of nearly $14 billion. The relationship model helps maintain sound credit quality, with nonperforming assets reported at just 0.28% in Q3 2025.

Here's a quick look at the relationship scale and quality as of late 2025:

Metric	Value (As of Q3 2025)	Context
Total Deposits	$11.3 billion	Reflects success in core deposit gathering post-merger.
Loan to Deposit Ratio	99%	Indicates a balanced funding profile as of Q2 2025.
Noninterest-Bearing Demand Deposits Composition	Exceeds 21%	A measure of low-cost, relationship-driven funding (as of Q2 2025).
Client Deposits Annualized Growth Rate	4.0%	Growth rate since June 30, 2025.
Operating Return on Assets (ROA)	1.05%	Reflects efficient use of assets supporting client operations (Q3 2025).

Digital self-service for routine banking operations

While the relationship officers drive commercial business, ConnectOne Bancorp, Inc. uses technology to service routine needs efficiently, supporting the 'reduced-branch model.' The growth in core deposits, with noninterest-bearing demand deposits composition exceeding 21% of total deposits by June 30, 2025, suggests clients are actively using digital channels for day-to-day transactions. Nationally, in 2025, about 65% of US online adults agreed they should be able to complete any financial task via a mobile app, setting the expectation ConnectOne must meet for its commercial clients.

Direct communication via executive access

Executive accessibility is a key relationship touchpoint, particularly for large commercial clients and investors. For instance, the Q3 2025 earnings call was directly hosted by Chairman and CEO Frank Sorrentino III and CFO William S. Burns. This direct line of communication, available to the public via webcast, signals a commitment to transparency that trickles down to how the bank manages its most significant client relationships. The company's focus is on deepening client relationships while delivering on strategic objectives.

• Chairman and CEO: Frank Sorrentino III.
• CFO: William S. Burns.
• Executive access demonstrated through hosting quarterly performance calls.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Channels

You're looking at how ConnectOne Bancorp, Inc. gets its services and value propositions to its customers as of late 2025, right after that big merger. It's a mix of old-school presence and modern digital tools.

Physical branch locations in New Jersey and Long Island

The physical footprint is anchored by ConnectOne Bank's presence across the New Jersey/New York metro area, significantly bolstered by the June 1, 2025, merger with The First of Long Island Corporation. The combined entity operates 61 locations as of the Q3 2025 reporting period. The core of this physical channel is concentrated in the New York metro area, specifically New Jersey and Long Island, which is now a key growth area for the bank. You can see the geographic concentration below, based on the latest location count available.

Geographic Area	Number of Banking Offices (Approximate)	Notes
New York (Primarily Long Island)	45	Significantly enhanced by the First of Long Island Corporation merger.
New Jersey	14	Includes the headquarters in Englewood Cliffs, Bergen County.
Florida	1	A smaller presence in South Florida.
Total Locations	60	Reported total in location data, slightly different from the stated 61 post-merger total assets.

The bank aims to prove that putting people first is a better way to do business, using these offices alongside industry best practices. The merger established ConnectOne as one of the top 5 community banks on Long Island by deposit market share. That's a big deal for local channel strength.

Direct sales force and relationship officers

ConnectOne Bancorp relies on a talented, diverse team of financial experts and relationship specialists to serve small to middle-market businesses, local professionals, and individuals. This channel is crucial for maintaining the personalized service model and securing deposit accounts with somewhat larger average balances than typically seen elsewhere. The bank's mission emphasizes that the demands of a successful business extend far beyond '9-5,' suggesting an active, relationship-driven sales approach is central to their client acquisition and retention.

• Relationship specialists provide personalized service.
• Focus on firsthand knowledge of served communities.
• Access to decision-makers is a stated operational benefit.

Online and mobile banking platforms

Technology is used to service clients and maintain business relationships, supporting a reduced-branch model. The bank incorporates financial technologies like online account opening. The digital channel is clearly driving core deposit growth; as of Q2 2025, noninterest-bearing demand deposits made up over 21% of total deposits, up from 18% at year-end 2024. By Q3 2025, client deposits were reported increasing at an annualized rate of 4.0% since June 30, 2025, showing digital access helps retain and grow core funding.

BoeFly digital lending marketplace

BoeFly, Inc. is ConnectOne Bancorp's fintech subsidiary, operating as a distinct channel for specialized lending solutions. BoeFly, Inc. functions as a fintech marketplace. It connects borrowers specifically in the franchise space with funding solutions. This is done through a network of partner banks, meaning ConnectOne Bancorp is not the sole funding source, but a facilitator on the platform. This fintech arm complements the direct commercial banking services offered by ConnectOne Bank.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Customer Segments

You're looking at the core client groups that ConnectOne Bancorp, Inc. serves as of late 2025, post-merger with The First of Long Island Corporation (FLIC).

Small to middle-market businesses (SME)

• ConnectOne Bank offers a full suite of banking and lending products specifically focused on this segment.
• Loan originations remain persistent across Commercial & Industrial (C&I) lending.
• The loan portfolio size was reported at $11.2 billion as of the second quarter of 2025.
• Loan growth was projected to be at least 2.5% sequentially for the second quarter of 2025, and Q3 2025 saw loans increasing over 5.0%.

Commercial Real Estate (CRE) investors and developers

ConnectOne Bancorp, Inc. maintains a significant, though actively managed, concentration in CRE lending.

Metric	Value/Date	Context
CRE Loans (as of December 31, 2023)	$6.5 billion	Represented 78.1% of loans receivable as of that date.
Pro Forma CRE Concentration (Projected)	Decreased to 63% of total loans	From a standalone CNOB level of 68%.
CRE Concentration (Regulatory Definition as of Dec 31, 2023)	463% of Tier 1 capital plus allowance for credit losses	Based on regulatory guidance.
Portfolio Activity (Q1 2025)	Slight contraction	Attributed to elevated payoff activity in the segment.

Franchise owners seeking financing (via BoeFly)

The fintech subsidiary, BoeFly, Inc., serves as a marketplace connecting borrowers in the franchise space with funding solutions.

• BoeFly has supported franchisees from more than 600 unique franchise brands.
• The platform has supported more than $5 billion of financing transactions historically.
• David Canet serves as Managing Director of SBA Lending at ConnectOne Bank, indicating direct involvement in this lending type.

Affluent retail and consumer clients

While the primary focus remains commercial, the merger with FLIC improved the overall deposit base, which includes retail/consumer funds.

• Total Deposits as of Q2 2025 were $11.3 billion.
• Noninterest-bearing demand deposits composition exceeded 21% of total deposits as of Q2 2025.
• This composition was up from 18% at year-end 2024.
• Client deposits increased at an annualized rate of 4.0% since June 30, 2025, as of Q3 2025 reporting.

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Cost Structure

You're looking at the hard numbers that drive ConnectOne Bancorp, Inc.'s spending as of late 2025, right after that big merger.

Interest expense on deposits and borrowings saw a significant shift following the May 15, 2025, consummation of the merger with FLIC, which included a rate of 8.125% on a $200 million long-term subordinated debt issuance. For the three months ended June 30, 2025, total interest expense was $67,147 thousand, broken down into $60,239 thousand for deposits and $6,908 thousand for borrowings. Over the six months ended June 30, 2025, total interest expense reached $126,180 thousand.

Salaries and employee benefits reflect the increased scale post-merger. For the second quarter of 2025, this expense was reported as $25,233 thousand, up from $22,721 thousand in the first quarter of 2025. For the first six months of 2025, the cumulative expense for salaries and employee benefits totaled $47,811 thousand.

The Provision for credit losses (PCL) was a major cost driver in the second quarter. The total PCL for Q2 2025 was $35,700 thousand, which included a day-one provision of $27,400 thousand related to the FLIC merger. This compares to a much lower PCL of $2,500 thousand in Q2 2024. By the third quarter of 2025, the PCL normalized significantly to $5,500 thousand.

Merger and restructuring expenses were heavily weighted toward the second quarter, with $30,700 thousand reported in Q2 2025. For the third quarter of 2025, merger and restructuring expenses were $2,900 thousand, partially offset by a $3,500 thousand defined benefit pension plan curtailment gain.

Occupancy, equipment, and technology costs are part of the overall noninterest expenses. For Q2 2025, Occupancy and equipment was $3,478 thousand, compared to $2,899 thousand in Q1 2025. Information technology and communications expenses increased by $0.6 million in Q2 2025 compared to Q2 2024.

Here's a look at some of those key noninterest expense components for the first half of 2025:

• Salaries and employee benefits (Six Months Ended 06/30/25): $47,811 thousand
• Occupancy and equipment (Six Months Ended 06/30/25): $6,158 thousand
• Professional and consulting (Three Months Ended 06/30/25): $2,598 thousand
• FDIC insurance (Three Months Ended 06/30/25): $2,000 thousand

You can see the quarterly and year-to-date expense comparison below:

Expense Category (in thousands)	Three Months Ended 06/30/25	Three Months Ended 03/31/25	Six Months Ended 06/30/25
Interest expense on Deposits	$60,239	$54,002 (Implied from 6-mo total minus Q2)	$114,231
Interest expense on Borrowings	$6,908	$5,034 (Implied from 6-mo total minus Q2)	$11,949
Salaries and employee benefits	$25,233	$22,721	$47,811
Occupancy and equipment	$3,478	$2,899	$6,158
Merger Expenses (Part of Noninterest Expenses)	$30,700 (Q2 2025 Merger Expenses)	$1,300 (Q1 2025 Merger Expenses)	$32,000 (Implied: $30.7M Q2 + $1.3M Q1)

The total noninterest expenses for Q2 2025 were $73,600 thousand, a jump of $34,300 thousand from Q1 2025 ($39,300 thousand).

ConnectOne Bancorp, Inc. (CNOB) - Canvas Business Model: Revenue Streams

You're looking at how ConnectOne Bancorp, Inc. (CNOB) actually brings in the money, which is key for any deep dive into their business model, especially post-merger with FLIC. Honestly, it's what you'd expect from a solid regional bank, but the numbers tell a more precise story now.

The main engine for ConnectOne Bancorp, Inc. revenue is definitely the Net Interest Income (NII) generated from its loan portfolio. This is the spread between what they earn on assets like loans and what they pay out on liabilities like deposits. For the third quarter of 2025, the fully taxable equivalent net interest income hit $103.2 million. That's a significant jump, up 29.3% from the second quarter of 2025, largely because they had a full quarter of the FLIC assets contributing.

The efficiency of that core business is measured by the Net Interest Margin (NIM). You'll see that the NIM widened to 3.11% in the third quarter of 2025. This expansion, up from 3.06% in the prior quarter, shows the benefit of the FLIC merger, especially the improved funding mix which included a 70 basis-point decrease in the average cost of deposits. The CFO noted that without the redemption of high-cost subordinated debt and lower average cash balances, the Q3 NIM would have been over 3.50%. That's a big tailwind for future profitability, so keep an eye on that spot NIM, which was over 3.20% at quarter-end.

To give you a clearer picture of the revenue components as of late 2025, here's a quick breakdown of the most recent reported figures:

Revenue Component	Amount / Rate	Period / Context
Total Revenue (TTM)	$0.34 Billion	Trailing Twelve Months (2025)
Net Interest Income (NII)	$103.2 million	Q3 2025
Net Interest Margin (NIM)	3.11%	Q3 2025
Noninterest Income	$19.4 million	Q3 2025
Recurring Noninterest Income Run-Rate	~$7 million per quarter	Management Guidance

Beyond the interest income, ConnectOne Bancorp, Inc. collects Noninterest income from various fee and service charges, plus income from Bank Owned Life Insurance (BOLI). For the third quarter of 2025, this stream brought in $19.4 million. That Q3 number was boosted by a one-time $6.6 million Employee Retention Tax Credit (ERTC) and a $3.5 million pension curtailment gain, so the recurring base is lower. The CFO reiterated that the core, recurring noninterest income run-rate is about $7 million per quarter, but they expect the SBA (Small Business Administration) channel to add significantly to this in 2026.

Another important, though non-recurring, element boosting the bottom line is the Purchase Accounting Accretion resulting from the FLIC merger. Management projected this accretion to be approximately $9.8 million per quarter throughout 2025. This is a direct, non-cash benefit flowing through the income statement due to the accounting treatment of the acquisition. It's a temporary boost, but it certainly helps the reported earnings profile this year. The projection shows it declining to $9.2 million per quarter in 2026.

You can see the revenue streams are heavily weighted toward the core lending spread, but the merger has clearly added a significant, albeit temporary, boost from the purchase accounting adjustments. The key action item here is tracking the NIM trajectory; if they hit the CFO's guidance of ~3.25%+ for Q4 NIM, that core NII stream will keep strengthening. Finance: draft the Q4 NII projection based on the 3.25% NIM target by next Tuesday.