EPAM Systems, Inc. (EPAM): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el panorama de transformación digital en rápida evolución, los sistemas EPAM surgen como una potencia de innovación tecnológica, que ofrece soluciones integrales que redefinen cómo las empresas navegan por desafíos tecnológicos complejos. Con una fuerza laboral global de 52,000 Profesionales de tecnología y asociaciones estratégicas con gigantes tecnológicos como Microsoft y Amazon Web Services, EPAM ha creado un modelo comercial único que combina perfectamente la ingeniería de software de vanguardia, la transformación de la plataforma digital y la experiencia específica de la industria en múltiples sectores. Este enfoque intrincado posiciona EPAM no solo como proveedor de servicios, sino como un socio tecnológico estratégico que impulsa la evolución digital para las empresas de todo el mundo.

Epam Systems, Inc. (EPAM) - Modelo de negocios: asociaciones clave

Alianzas estratégicas con líderes de tecnología global

EPAM mantiene asociaciones estratégicas con los principales proveedores de tecnología:

Socio tecnológico	Enfoque de asociación	Año establecido
Microsoft	Soluciones de nubes y empresas	2010
Servicios web de Amazon	Servicios de infraestructura en la nube	2015
Google Cloud	Soluciones de transformación digital	2018

Colaboraciones universitarias para la adquisición de talentos

Las asociaciones académicas de EPAM incluyen:

• Universidad Carnegie Mellon
• Instituto de Tecnología de Massachusetts
• Universidad de Stanford
• Universidad de Cambridge

Asociaciones de proveedores de software y tecnología en la nube

Proveedor	Integración tecnológica	Valor de asociación
Salesforce	Soluciones CRM	Colaboración anual de $ 45 millones
SAVIA	Implementación de software empresarial	$ 62 millones de proyectos conjuntos
Oráculo	Soluciones de nubes y bases de datos	Ingresos por asociación de $ 38 millones

Asociaciones de consultoría de transformación digital

Las empresas conjuntas de transformación digital de EPAM incluyen:

• Acenture digital
• Deloitte digital
• Servicios digitales de PWC

Ingresos de la asociación total en 2023: $ 743 millones

Epam Systems, Inc. (EPAM) - Modelo de negocio: actividades clave

Ingeniería y desarrollo de software personalizados

En 2023, EPAM reportó $ 2.66 mil millones en ingresos por servicios de ingeniería y desarrollo de software. La compañía completó 2.323 compromisos de clientes durante el año fiscal, con el 81% de los ingresos derivados de los clientes existentes.

Categoría de servicio	Contribución de ingresos	Porcentaje de participación del cliente
Desarrollo de software personalizado	$ 1.42 mil millones	53.4%
Soluciones de software empresarial	$ 824 millones	31%

Servicios de transformación de plataforma digital

EPAM invirtió $ 127 millones en capacidades de transformación digital en 2023. La compañía ejecutó 612 proyectos de transformación de plataformas en varias industrias.

• Transformaciones de la plataforma de servicios financieros: 187 proyectos
• Modernización digital de atención médica: 124 proyectos
• Rediseños de plataforma digital minorista: 98 proyectos

Soluciones de migración y modernización de la nube

Los servicios en la nube generaron $ 942 millones en ingresos para EPAM en 2023. La compañía completó 456 proyectos de migración en la nube con los principales proveedores de la nube.

Proveedor de nubes	Proyectos de migración	Contribución de ingresos
Servicios web de Amazon (AWS)	214 proyectos	$ 456 millones
Microsoft Azure	142 proyectos	$ 312 millones
Plataforma en la nube de Google	100 proyectos	$ 174 millones

Implementación de inteligencia artificial e aprendizaje automático

EPAM desplegó 287 soluciones de aprendizaje automático y AI en 2023, con una inversión dedicada de $ 93 millones en capacidades de IA.

• Desarrollo de soluciones de IA: 167 proyectos
• Implementación del modelo de aprendizaje automático: 120 proyectos

Diseño de productos e servicios de ingeniería

Los servicios de diseño de productos generaron $ 512 millones en ingresos, con 411 compromisos de ingeniería de productos completados en 2023.

Categoría de diseño	Proyectos completados	Ganancia
Diseño de productos digitales	276 proyectos	$ 328 millones
Consultoría de ingeniería	135 proyectos	$ 184 millones

Epam Systems, Inc. (EPAM) - Modelo de negocio: recursos clave

Fuerza laboral global

A partir del cuarto trimestre de 2023, Epam Systems tiene un fuerza laboral global de 52,600 profesionales de tecnología. La distribución de la fuerza laboral es la siguiente:

Región	Número de profesionales	Porcentaje
Europa Oriental	36,750	70%
América del norte	8,320	16%
Europa occidental	5,200	10%
Otras regiones	2,330	4%

Infraestructura tecnológica

Epam mantiene 37 centros de entrega globales en varios países, con ubicaciones clave que incluyen:

• Estados Unidos
• Polonia
• Rusia
• Ucrania
• Hungría
• Kazajstán
• Porcelana
• Suiza

Propiedad intelectual e innovación

Los recursos intelectuales de EPAM incluyen:

• Inversión de I + D: $ 124.7 millones en 2022
• Patentes de desarrollo de software: 47 patentes registradas
• Centros de innovación: 12 Laboratorios de innovación dedicados a nivel mundial

Recursos financieros

Métrica financiera	Valor 2022	Valor 2023
Equivalentes totales de efectivo y efectivo	$ 1.2 mil millones	$ 1.45 mil millones
Activos totales	$ 3.8 mil millones	$ 4.2 mil millones
Ingresos anuales	$ 2.525 mil millones	$ 2.755 mil millones

Epam Systems, Inc. (EPAM) - Modelo de negocio: propuestas de valor

Soluciones de transformación digital de extremo a extremo para empresas

EPAM generó $ 2.17 mil millones en ingresos para el año fiscal 2022, con servicios de transformación digital que representan una parte significativa de sus ofertas.

Categoría de servicio	Contribución de ingresos
Soluciones de transformación digital	42% de los ingresos totales
Modernización tecnológica empresarial	28% de los ingresos totales

Servicios de ingeniería de software de alta calidad y rentables

El modelo de precios de servicios de ingeniería de software de EPAM ofrece tarifas competitivas en comparación con los competidores estadounidenses.

• Tasa promedio por hora: $ 35- $ 75 por hora
• Ahorro de costos para los clientes: 40-60% en comparación con los equipos de ingeniería con sede en Estados Unidos
• Modelo de entrega global que cubre 25 países

Experiencia tecnológica específica de la industria en múltiples sectores

De la industria vertical	Porcentaje de ingresos (2022)
Servicios financieros	33.7%
Viajar & Hospitalidad	16.5%
Software & De alta tecnología	15.2%
Cuidado de la salud & Ciencias de la vida	14.6%

Soluciones tecnológicas innovadoras y de vanguardia

Epam invirtió $ 89.4 millones en investigación y desarrollo en 2022.

• AI y experiencia en aprendizaje automático
• Soluciones tecnológicas nativas de nube
• Implementaciones de tecnología blockchain y emergentes

Enfoques de desarrollo de software flexible y escalable

La fuerza laboral global de EPAM a partir de 2022: 41,550 profesionales

Modelo de compromiso	Calificación de flexibilidad
Proyectos de precios fijos	Alto
Tiempo y materiales	Muy alto
Equipo dedicado	El más alto

Epam Systems, Inc. (EPAM) - Modelo de negocios: relaciones con los clientes

Asociaciones de consultoría estratégica a largo plazo

EPAM mantiene asociaciones estratégicas con 89 empresas Fortune 100 a partir del cuarto trimestre de 2023. La duración promedio de la asociación es de 7.3 años en las industrias clave.

Segmento de la industria	Número de asociaciones estratégicas	Duración promedio de la asociación
Servicios financieros	32	8.1 años
Ciencias de la salud/ciencias de la vida	22	6.9 años
Viajes/hospitalidad	15	6.5 años

Equipos de gestión de cuentas dedicados

Epam se implementa equipos especializados de gestión de cuentas con un tamaño de equipo promedio de 5-7 profesionales por cliente principal.

• Gerentes de relaciones con clientes dedicados
• Arquitectos de soluciones técnicas
• Lidera de compromiso de entrega
• Expertos de dominio de la industria

Modelo continuo de compromiso y apoyo

EPAM brinda apoyo global las 24 horas, los 7 días de la semana en 22 países con $ 1.87 mil millones invertidos en infraestructura de atención al cliente en 2023.

Región de apoyo	Número de centros de apoyo	Tiempo de respuesta promedio
América del norte	7	2.1 horas
Europa	12	1.9 horas
Asia-Pacífico	3	2.3 horas

Desarrollo de soluciones personalizadas

En 2023, EPAM desarrolló 267 soluciones de tecnología personalizada únicas en varias verticales del cliente.

• Soluciones de transformación de nubes
• Marcos de implementación de AI/ML
• Plataformas de ingeniería digital
• Rediseños de arquitectura empresarial

Revisiones regulares de rendimiento e innovación

EPAM realiza revisiones trimestrales de desempeño para el 94% de sus clientes empresariales, con una calificación promedio de satisfacción del cliente de 4.7/5.

Frecuencia de revisión	Cobertura del cliente	Puntaje de satisfacción promedio
Trimestral	94%	4.7/5
Semestral	5%	4.5/5
Anual	1%	4.3/5

Epam Systems, Inc. (EPAM) - Modelo de negocio: canales

Gerentes directos del equipo de ventas y las relaciones empresariales

A partir del cuarto trimestre de 2023, EPAM Systems mantiene un equipo de ventas global de aproximadamente 500 profesionales de ventas directas. Los gerentes de relaciones empresariales de la compañía cubren los mercados geográficos clave que incluyen:

Región	Número de gerentes empresariales
América del norte	180
Europa	160
Asia-Pacífico	90
América Latina	70

Marketing digital y plataformas en línea

Los canales de marketing digital de EPAM incluyen:

• LinkedIn: 185,000 seguidores
• Twitter: 62,000 seguidores
• Presupuesto de publicidad digital: $ 4.2 millones en 2023
• Tráfico del sitio web: 1.2 millones de visitantes únicos por mes

Conferencias tecnológicas y eventos de la industria

Tipo de evento	Participación anual	Costo de evento promedio
Principales conferencias tecnológicas	42	$850,000
Seminarios específicos de la industria	78	$320,000

Red de referencia y socio

El ecosistema de socios de EPAM incluye:

• Socios de tecnología estratégica: 87
• Socios de servicio en la nube: 22
• Socios de consultoría: 45
• Ingresos de socios de referencia: $ 128 millones en 2023

Sitio web corporativo y canales de comunicación digital

Canal digital	Compromiso mensual
Sitio web corporativo	1.2 millones de visitantes únicos
Blog	350,000 lectores mensuales
Serie de seminarios web	24 seminarios web anuales

Epam Systems, Inc. (EPAM) - Modelo de negocio: segmentos de clientes

Grandes corporaciones empresariales

EPAM atiende a más de 550 clientes globales de nivel empresarial a partir del cuarto trimestre de 2023. Los ingresos de los grandes clientes empresariales alcanzaron los $ 2.1 mil millones en 2023.

Segmento de clientes	Número de clientes	Contribución anual de ingresos
Fortune 500 Companies	193	$ 1.42 mil millones
Global 2000 Enterprises	267	$ 1.85 mil millones

Instituciones de servicios financieros

El segmento de clientes de Servicios Financieros de EPAM generó $ 782 millones en ingresos para 2023.

• Clientes bancarios: 127 instituciones
• Compañías de seguros: 86 clientes
• Empresas de tecnología financiera: 54 clientes

Organizaciones de salud y ciencias de la vida

Los ingresos del segmento de atención médica alcanzaron los $ 456 millones en 2023.

Sub-segmento	Número de clientes	Ganancia
Compañías farmacéuticas	62	$ 213 millones
Fabricantes de dispositivos médicos	44	$ 147 millones
Tecnología de la salud	38	$ 96 millones

Empresas automotrices y manufactureras

El segmento automotriz y de fabricación de EPAM generó $ 521 millones en 2023.

• Fabricantes automotrices: 76 clientes
• CLIENTES DE TECNOLOGÍA DE FABRICACIÓN: 93 clientes
• Proveedores de equipos industriales: 52 clientes

Compañías de tecnología y software

Los clientes del sector tecnológico contribuyeron con $ 648 millones en ingresos para 2023.

Subsegmento de tecnología	Número de clientes	Ganancia
Compañías de productos de software	112	$ 287 millones
Proveedores de servicios en la nube	43	$ 196 millones
Startups tecnológicas	87	$ 165 millones

Epam Systems, Inc. (EPAM) - Modelo de negocio: Estructura de costos

Gastos de adquisición laboral y de talento

En 2023, los sistemas EPAM informaron costos totales de personal de $ 2.67 mil millones, lo que representa aproximadamente el 74.8% de los ingresos totales. La fuerza laboral de la compañía constaba de 57,570 empleados al 31 de diciembre de 2023.

Categoría de costos	Cantidad (2023)	Porcentaje de ingresos
Costos totales de personal	$ 2.67 mil millones	74.8%
Costo promedio por empleado	$46,400	N / A

Inversiones de investigación y desarrollo

EPAM asignó $ 68.5 millones para la investigación y el desarrollo en 2023, lo que representa el 1.9% de los ingresos totales.

• Inversión de I + D: $ 68.5 millones
• I + D como porcentaje de ingresos: 1.9%

Mantenimiento de infraestructura global

Los costos de mantenimiento de la infraestructura y las instalaciones para 2023 fueron de aproximadamente $ 112.3 millones, que cubren espacios de oficina globales y centros de tecnología en múltiples países.

Categoría de costos de infraestructura	Cantidad (2023)
Mantenimiento de instalaciones de oficina	$ 76.4 millones
Mantenimiento del centro de tecnología	$ 35.9 millones

Licencias de tecnología y software

Los gastos de licencia de tecnología y software para 2023 totalizaron $ 94.6 millones, lo que respalda la infraestructura tecnológica integral de la compañía.

• Costos totales de licencia de software: $ 94.6 millones
• Licencias de servicios en la nube: $ 42.3 millones
• Licencias de herramientas de desarrollo: $ 52.3 millones

Costos de marketing y desarrollo empresarial

Los gastos de marketing y desarrollo comercial para 2023 alcanzaron los $ 87.2 millones, lo que representa el 2.4% de los ingresos totales.

Categoría de costos de marketing	Cantidad (2023)	Porcentaje de ingresos
Gastos totales de marketing	$ 87.2 millones	2.4%
Marketing digital	$ 38.6 millones	1.1%
Marketing de eventos y conferencias	$ 48.6 millones	1.3%

Epam Systems, Inc. (EPAM) - Modelo de negocios: flujos de ingresos

Servicios de desarrollo de software personalizados

Ingresos de servicios de desarrollo de software personalizados en 2022: $ 4.45 mil millones

Categoría de servicio	Porcentaje de ingresos	Valor promedio del proyecto
Desarrollo de software empresarial	42%	$ 1.87 millones
Soluciones de plataforma digital	28%	$ 1.24 millones

Consultoría de transformación digital

Ingresos de consultoría de transformación digital en 2022: $ 687 millones

• Servicios de consultoría centrados en la implementación de tecnología estratégica
• Valor promedio de compromiso de consultoría: $ 425,000

Soluciones de ingeniería de productos

Ingresos de ingeniería de productos para 2022: $ 1.12 mil millones

Segmento de la industria	Participación de ingresos	Índice de crecimiento
Productos tecnológicos	38%	17.5%
Productos de atención médica	22%	12.3%

Cloud Migration and Modernization Services

Cloud services revenue in 2022: $612 million

• Servicios de migración de AWS: $ 276 millones
• Azure Cloud Modernización: $ 224 millones
• Implementación de la estrategia múltiple: $ 112 millones

Contratos de apoyo y mantenimiento tecnológicos continuos

Ingresos del contrato de mantenimiento y soporte en 2022: $ 398 millones

Tipo de contrato	Valor anual del contrato	Tasa de renovación
Contratos de soporte a largo plazo	$ 276 millones	89%
Acuerdos de mantenimiento a corto plazo	$ 122 millones	67%

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Value Propositions

You're looking at the core reasons why major enterprises choose EPAM Systems, Inc. for their toughest digital challenges. It's not just about staff augmentation; it's about deep, specialized capability that translates directly into financial results and market positioning. Here's the breakdown of what EPAM is selling as of late 2025.

Deep engineering DNA for building complex software platforms.

EPAM Systems, Inc. anchors its value on its heritage of complex software engineering. This DNA is what allows them to handle the most intricate transformation programs, which is critical as clients move beyond simple migrations to building entirely new digital foundations. The company's focus on this core strength is evident in its operational scale and delivery focus.

Here are some numbers reflecting that scale and focus as of the third quarter of 2025:

Metric	Value (as of Q3 2025 end)
Total Employees	62,350
Consultants, Designers, Engineers, Architects	More than 56,100
Consultant Total Growth Year-over-Year	17.5%
Consultant Organic Growth Year-over-Year	6.4%
Q3 2025 Utilization Rate	76.5%

The firm is still investing heavily in this base, evidenced by the announcement of a new share repurchase plan for up to $1 billion, following Q3 repurchases of approximately $82.1 million.

Accelerated AI-Native transformation and GenAI implementation for enterprises.

The current value proposition is heavily weighted toward helping clients become AI-Native organizations. Management specifically highlighted this focus as a driver for improving year-over-year organic constant currency revenue growth. This isn't just theoretical; it's translating into billable work.

The momentum in this area is clear:

• AI Run Transform strategy is driving momentum.
• Tools like Agentic QA spurred double-digit sequential growth in AI-native revenues.
• Approximately 60-70% of AI Proofs-of-Concept (POCs) expanded into larger programs.

This focus is backed by industry recognition, including being named AWS Global Innovation Partner of the Year for 2025.

End-to-end digital lifecycle services from strategy to deployment.

EPAM Systems, Inc. offers a comprehensive portfolio spanning from initial strategy through to hands-on software engineering execution, often through EPAM Continuum. This end-to-end capability is designed to speed up time to market for client innovations. The financial results for Q3 2025 reflect this broad engagement across verticals, with five of six verticals growing year-over-year, led by Financial Services and Emerging sectors.

Financially, the company delivered:

• Q3 2025 Revenue of $1.394 billion.
• Q3 2025 Revenue growth of 19.4% year-over-year.
• Full Year 2025 expected revenue growth midpoint of 15.0%.

High-quality, scalable delivery via a globally diversified talent model.

The value proposition relies on a borderless delivery approach, leveraging talent across North America, Europe, Latin America, and Asia-Pacific. This model is designed to optimize cost efficiency alongside technical expertise. The company has continued to diversify its delivery locations, which supports its overall growth trajectory.

The operational efficiency achieved through this model is reflected in profitability metrics:

Profitability Metric (Q3 2025)	Percentage of Revenue
Non-GAAP Income from Operations	16.0%
GAAP Income from Operations	10.4%
Full Year 2025 Expected Non-GAAP OI% Range	15.0% to 15.3%

The non-GAAP operating margin showed sequential improvement, moving from 13.5% in Q1 2025 to 15.0% in Q2 2025, before hitting 16.0% in Q3 2025.

Trusted partner status for over 340 Forbes Global 2000 companies.

While the search results confirm EPAM Systems, Inc. was included in the Forbes Global 2000 list in 2021, the company explicitly states it is a trusted partner to Fortune 1000 enterprises. This high-tier client base is a key indicator of the value proposition's perceived quality and reliability. Furthermore, external validation reinforces this standing.

External validation points as of late 2025 include:

• Ranked #754 overall on Newsweek's 2025 Excellence 1000 Index.
• Ranked in the Top 5 for IT Services and IT Consulting on Newsweek's 2025 Index.
• Recognized as a 2025 Top IT Sourcing Vendor in Germany for the third consecutive year by Whitelane Research.

The company generated a record free cash flow of $286 million in the third quarter of 2025, which supports continued investment and shareholder returns.

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Customer Relationships

You're looking to understand how EPAM Systems, Inc. keeps its clients locked in for the long haul. It's not just about writing code; it's about embedding deeply into their transformation journey.

The core of their approach is a consultative, high-touch engagement model. This means they aren't just order-takers; they partner with clients to co-create solutions, often starting with EPAM Continuum's integrated strategy and experience consulting before the engineering execution begins. This consultative depth is what drives stickiness.

This high-touch service is supported by a massive, specialized talent pool. You can see the scale of their delivery capability, which underpins these long-term relationships, in their recent operational numbers:

Metric	Value (As of Late 2025)	Context
Total Consultants (Q2 2025 End)	Over 55,800	Reflects capacity for dedicated teams across global engagements
AWS-Experienced Engineers	15,000+	Supports deep, specialized cloud partnership execution
Full Year 2025 Revenue Growth Guidance (Midpoint)	15.0%	Indicates sustained client investment and partnership value
Q3 2025 Revenue	$1.394 billion	Demonstrates the scale of current client activity

The goal is definitely to move clients past initial experiments into massive, sustained programs. This is a key differentiator, as many companies struggle with that transition. For instance, their April 2025 AI research showed that while 15.42% of surveyed companies had one or more proofs of concept (PoCs), only 5.26% were using AI technology on a large scale. EPAM Systems positions itself as the partner that bridges that gap from PoC to enterprise-wide deployment.

To maintain this position, EPAM Systems invests heavily in thought leadership and research, which feeds directly into their consultative approach. They published the 'From Hype to Impact: How Enterprises Can Unlock Real Business Value with AI' report in April 2025. This research, based on a survey of 7,300 participants across nine countries, helps frame the strategic conversation with clients, moving beyond simple productivity gains to high-value use cases.

Key insights from this thought leadership that shape client discussions include:

• Companies plan to increase AI spending by 14% year-over-year in 2025.
• Disruptors attribute 53% of their expected 2025 profits to AI investments.
• Only 26% of self-identified 'advanced' companies and disruptors had successfully delivered AI use cases to market.

This research acts as a catalyst for deeper, longer-term engagements, solidifying those sticky partnerships you want to see. Finance: draft 13-week cash view by Friday.

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Channels

You're looking at how EPAM Systems, Inc. gets its services to market as of late 2025. It's a mix of direct client engagement and leveraging massive global partnerships, which is how they hit a Trailing Twelve Months (TTM) revenue of $5.29 Billion USD as of December 2025, with full-year revenue guidance pointing toward $5.430 billion to $5.445 billion.

Direct sales force and client relationship managers.

The direct channel relies on EPAM Systems' massive, globally distributed workforce. As of October 2025, the firm has approximately 62K employees, operating across 50+ countries. This structure means client relationship managers and sales teams are embedded globally, supporting the core engineering talent pool. The company's focus on expanding wallet share within its existing client portfolio suggests a strong reliance on these direct, relationship-driven sales motions, especially as AI-native services accelerate demand.

Strategic partner ecosystems (e.g., AWS Marketplace, Google Cloud).

The partner ecosystem is clearly a major channel, particularly for cloud and AI-driven growth. EPAM Systems has been recognized as the 2025 AWS Global Innovation Partner of the Year, leveraging over 15,000+ AWS-experienced engineers. Similarly, the expanded strategic partnership with Google Cloud, announced in January 2025, is key to delivering solutions on the Vertex AI platform. The effectiveness of these channels is reflected in the business results; in Q1 2025, AI-related initiatives contributed approximately 40% of new client contracts.

Here's a quick look at the scale of these key technology alliances:

Partner Ecosystem Component	Key Metric/Data Point	Date/Context
Total Workforce (Global)	Approximately 62,000 professionals	October 2025
AWS-Experienced Engineers	Over 15,000	2025
Google Cloud Engineers	Over 2,000	2025
AI-Related New Client Contracts Contribution	Approximately 40%	Q1 2025
Full Year 2025 Inorganic Growth Contribution	Approximately 9.1%	2025 Guidance

This partner-led revenue stream is critical, as inorganic growth is expected to contribute about 9.1% to the full-year 2025 revenue.

Global delivery centers in regions like India and Latin America.

The distributed delivery model is the engine that supports the sales channels. EPAM Systems sustains its operational continuity and cost-effectiveness by maintaining a vast global footprint. The company continues to execute business continuity plans, sustaining hiring across Central and Eastern Europe, Central and Western Asia, India, and Latin America.

Key delivery center statistics include:

• Total employees across all locations: Approximately 62,000 as of October 2025.
• India headcount: Projected to reach 10,000 by March 2025.
• Latin America/Spain expansion: Significantly bolstered by the December 2024 acquisition of NEORIS, which added 4,800 employees across those markets.
• Total countries with delivery professionals: Over 50.

The firm's heritage is rooted in this cross-border model, fusing American innovation with engineering talent from these global centers.

Industry-specific solution accelerators and platforms.

EPAM Systems drives channel efficiency by packaging expertise into repeatable assets. This is evident in their focus on AI-native services, with over 90% of employees completing mandatory AI literacy education. The company is pushing new offerings like EPAM AI/RUN Transform and Agentic QA, the latter shown to be 10x more efficient than manual testing. Furthermore, the expanded Google Cloud partnership in early 2025 introduced four specific solutions, such as JenAii for Retail and Geospatial Data Visualization for Energy. These accelerators allow the direct sales force and partners to sell pre-validated, high-value solutions, which helps drive the reported 19.4% year-over-year revenue increase in Q3 2025 to $1.394 billion.

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Customer Segments

You're looking at the core of EPAM Systems, Inc.'s (EPAM) revenue engine, which is heavily weighted toward large, established, and complex organizations. This isn't a startup chasing small-to-mid-market deals; this is about deep, long-term partnerships with the global elite. Honestly, the sheer scale of their client base is impressive.

The foundation of EPAM Systems, Inc.'s customer base is built upon serving the world's largest enterprises. The company has explicitly stated they've helped more than 340 Forbes Global 2000 clients solve their most complex challenges. This focus on large, complex enterprises means the engagements are typically strategic, multi-year digital transformation and product engineering efforts, not just simple staff augmentation.

Here's a quick look at the composition of their client base by industry vertical, based on the latest reported growth figures from Q2 2025:

Vertical	Reported YoY Revenue Growth (Q2 2025)	Organic Constant Currency Growth (Q2 2025)
Financial Services	34.4%	6.5%
Emerging Verticals	28.7%	3.3%
Software & Hi-Tech	21.2%	Not explicitly stated
Life Sciences & Healthcare	11.7%	Not explicitly stated

The Financial Services sector is definitely leading the charge, delivering a massive 34.4% year-over-year growth on a reported basis in Q2 2025, driven by strength in banking and insurance. That's a huge indicator of where large-scale modernization and AI adoption spend is flowing.

The Emerging Verticals, which include Energy and Oil & Gas, are also showing significant momentum, growing 28.7% year-over-year in Q2 2025 on a reported basis. This shows EPAM Systems, Inc. is successfully diversifying beyond its traditional strongholds. The core verticals of Software & Hi-Tech and Life Sciences & Healthcare also delivered solid double-digit growth, increasing 21.2% and 11.7%, respectively, in the same period.

When you look at where the revenue actually comes from geographically, the focus is clearly on the mature, high-spend markets. North America and EMEA are the largest regional markets by far, representing the bulk of the company's scale. For Q2 2025:

• The Americas, the largest region, accounted for 59% of Q2 revenues, growing 15.9% year-over-year reported.
• EMEA comprised 39% of Q2 revenues, showing even stronger reported growth at 21.7% year-over-year.

To support this client base, EPAM Systems, Inc. ended Q3 2025 with a total headcount of approximately 62,350 employees, with a utilization rate of 78.1% as of Q2 2025. This operational capacity is what underpins their ability to serve these massive, complex customer segments across the globe.

Finance: draft 13-week cash view by Friday.

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Cost Structure

EPAM Systems, Inc.'s cost structure is fundamentally driven by its talent base. As of September 30, 2025, the total headcount stood at approximately 62,350 EPAMers across the globe. Of this total, approximately 56,100 were delivery professionals. This large, specialized workforce necessitates significant expenditure on salaries and benefits, which form the largest component of the cost of revenue.

Investment in future capabilities, particularly around Artificial Intelligence, represents a significant ongoing cost. In Q3 2025, EPAM Systems, Inc. noted that between 60%-70% of its AI-native projects had expanded from initial Proof-of-Concept (PoC) stages into larger programs. Furthermore, internal investment in talent readiness showed that over 90% internal AI literacy was achieved, with more than 95% of engineers completing foundational AI education.

Here's a quick look at the operational cost structure based on recent profitability metrics:

Metric	Period/Guidance	Value
GAAP Income from Operations	Q3 2025	10.4% of revenues
Non-GAAP Income from Operations	Q3 2025	16.0% of revenues
Non-GAAP SG&A	Q2 2025	14.1% of revenue
Expected Full Year 2025 GAAP Income from Operations	Guidance	Range of 9.4% to 9.7% of revenues
Expected Full Year 2025 Non-GAAP Income from Operations	Guidance	Range of 15.0% to 15.3% of revenues

Costs tied to EPAM Systems, Inc.'s global footprint and delivery diversification are also notable. The company has been executing a strategy to rebalance its delivery platform toward lower-cost regions. Separately identifiable costs include expenses related to the humanitarian commitment in Ukraine, which involves a $100 million commitment.

Margin impacts can arise from restructuring activities and variable pay. For instance, cost optimization charges, which include severance, were expected to be around $9 million for Q3 2025 and $8 million for Q4 2025. These charges are distinct from normal operating costs.

General and administrative expenses support the worldwide scale of operations. Looking at the second quarter of 2025, the cost for General and Administrative (SG&A) was:

• GAAP SG&A: 17.1% of revenue.
• Non-GAAP SG&A: 14.1% of revenue.

EPAM Systems, Inc. (EPAM) - Canvas Business Model: Revenue Streams

You're looking at how EPAM Systems, Inc. actually brings in the money as of late 2025. It's all about charging for high-value expertise in complex technology shifts, not just filling seats.

The primary revenue source is service fees from digital transformation and product engineering projects. This is the core of the business, where EPAM Systems acts as a partner to help large enterprises rebuild or create new digital capabilities. The company explicitly states its focus is on deep engineering and technology expertise, which commands premium pricing over basic outsourcing models. This is evident in their commentary noting no material exposure to traditional legacy outsourcing services.

A key driver for current revenue is the shift toward next-generation work. Revenue from fees from AI-Native and cloud-based solutions is accelerating. EPAM Systems is positioning itself as a leader in helping clients build their AI foundation, which involves complex data engineering, cloud migration, and platform modernization projects. This focus on cutting-edge areas supports the revenue projections for the year.

The model clearly favors high-value engagements. The revenue is derived from complex platform work, not just staff augmentation. This is a deliberate strategic move up the value chain, aiming for better margins. This is supported by investments in proprietary platforms like EPAM AI/RUN™ and EPAM DIAL (for LLM orchestration), which are used to deliver these complex, high-margin services.

Here's a look at the top-line financial expectations that these revenue streams are projected to generate for the full year 2025:

Metric	Projected Amount/Range (Full Year 2025)
Expected Total Revenue	$5.430 billion to $5.445 billion
Non-GAAP Operating Income Margin	15.0% to 15.3% of revenue
GAAP Income from Operations Margin	9.4% to 9.7% of revenues

The specific types of services that generate these fees, reflecting the current demand environment, include:

• Fees for building out client data and AI foundations.
• Consulting and software engineering for AI transformation.
• Complex cloud migration and modernization projects.
• Revenue tied to proprietary AI platforms and solutions.

To be fair, the expectation for Non-GAAP operating income margin projected to be 15.0% to 15.3% of revenue for 2025 shows that while top-line growth is strong, the company is managing costs effectively to realize profitability from these complex engagements. Finance: draft 13-week cash view by Friday.