Expeditors International de Washington, Inc. (EXPD): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el complejo mundo de la logística global, Expeditors International de Washington, Inc. (EXPD) se erige como una fuerza transformadora, tejiendo intrincadas redes de transporte en todos los continentes con precisión tecnológica y experiencia estratégica. Al combinar a la perfección las plataformas digitales avanzadas, las soluciones de envío integrales y una infraestructura global, la compañía ha redefinido cómo las corporaciones multinacionales navegan por el terreno desafiante del comercio internacional y la gestión de la cadena de suministro. Sumérgete en el fascinante lienzo del modelo de negocio que revela cómo expd convierte la complejidad logística en una ventaja competitiva, ofreciendo un valor que va mucho más allá del transporte simple.

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: asociaciones clave

Red global de transportistas de transporte

Expeditores mantiene asociaciones estratégicas con los siguientes transportistas de transporte:

Tipo portador	Número de socios	Cobertura global
Aerolíneas	87	6 continentes
Transportistas de carga del océano	52	48 países
Transporte terrestre	143	35 países

Asociaciones de proveedores de tecnología

Expeditores colabora con proveedores de tecnología especializados en software de logística:

• Ejecución de logística de SAP
• Gestión de transporte de Oracle
• Soluciones de cadena de suministro de IBM
• Microsoft Dynamics 365

Asociaciones de cumplimiento de aduanas y reglamentarios

Tipo de asociación	Número de socios	Regiones reguladoras
Corredores de aduanas	76	América del Norte, Europa, Asia
Consultores de cumplimiento	42	Zonas comerciales globales

Colaboraciones internacionales de envío y fabricación

Las asociaciones clave de fabricación y envío incluyen:

• Nike, Inc. - socio de logística global
• Dell Technologies - Gestión de la cadena de suministro
• Cisco Systems - envío internacional
• HP Inc. - Red de logística
• Apple Inc. - Distribución global

Red de asociación total: 398 colaboraciones estratégicas en sectores de transporte, tecnología, cumplimiento y fabricación.

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: actividades clave

Reenvío global de carga y gestión de logística

A partir de 2023, Expeditors International administró aproximadamente 1.7 millones de envíos de carga anualmente en redes globales.

Métrico	Volumen
Tonelaje de carga aérea anual	1,250,000 toneladas métricas
TEU anual de flete oceánica	850,000 teus

Optimización de la cadena de suministro y servicios de consultoría

Expeditores proporciona soluciones integrales de la cadena de suministro en múltiples industrias.

• Mapeo de la cadena de suministro habilitado para la tecnología
• Estrategias de optimización de inventario
• Consultoría de reducción de costos

Corretaje aduanero y soluciones de cumplimiento del comercio

En 2023, los expedentes procesaron más de 500,000 entradas aduaneras a nivel mundial.

Categoría de servicio	Volumen de procesamiento anual
Entradas aduaneras	525,000 entradas
Consultas de cumplimiento del comercio	75,000 consultas

Seguimiento de logística y gestión de la tecnología

Expeditores invertidos $ 78.3 millones en infraestructura tecnológica en 2023.

• Plataformas de seguimiento de envío en tiempo real
• Sistemas de análisis predictivos avanzados
• Software de gestión de logística basado en la nube

Servicios internacionales de transporte y distribución

La cobertura operativa global abarca 180 ubicaciones en 6 continentes.

Alcance geográfico	Detalles operativos
Países atendidos	120
Centros de distribución	250+
Empleados globales	19,500

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocio: recursos clave

Extensa red e infraestructura de transporte global

A partir del cuarto trimestre de 2023, Expeditors International opera en 129 países con 346 oficinas en todo el mundo. La red global de la compañía incluye:

Región	Número de oficinas	Cobertura
América del norte	78	Estados Unidos, Canadá, México
Asia Pacífico	92	China, Japón, Singapur, Australia
Europa	62	Reino Unido, Alemania, Países Bajos
América Latina	54	Brasil, Argentina, Chile

Tecnología avanzada de gestión de logística patentada

Expeditores invierte $ 87.4 millones anuales en infraestructura tecnológica. Los recursos tecnológicos clave incluyen:

• Plataforma de gestión de logística patentada de Catalyst®
• Sistemas de seguimiento de envío en tiempo real
• Software de optimización logística basado en la nube
• Motores de análisis de datos avanzados

Logística altamente calificada y profesionales de la cadena de suministro

A partir de 2023, los expedentes emplean 19,300 profesionales globales con una tenencia promedio de 8.6 años. Composición de la fuerza laboral:

Categoría profesional	Porcentaje	Número de empleados
Especialistas en logística	45%	8,685
Profesionales de la tecnología	22%	4,246
Gestión	15%	2,895
Personal de apoyo	18%	3,474

Ubicaciones estratégicas de oficinas globales

Expeditores mantiene la presencia estratégica en centros comerciales globales clave con concentración en:

• Asia Pacífico: 42% de las oficinas globales
• América del Norte: 26% de las oficinas globales
• Europa: 18% de las oficinas globales
• América Latina: 14% de las oficinas globales

Plataformas digitales robustas

La infraestructura digital incluye 99.97% de tiempo de actividad con capacidades para:

• Seguimiento de envío en tiempo real
• Análisis de logística predictiva
• Gestión integrada de la cadena de suministro
• Documentación aduanera automatizada

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocio: propuestas de valor

Soluciones integrales de envío internacional de extremo a extremo

En 2023, los expedentes informaron ingresos totales de $ 8.99 mil millones, con una red global que abarca más de 300 ubicaciones en 6 continentes.

Segmento de servicio	Contribución de ingresos	Cobertura global
Flete aéreo	$ 3.42 mil millones	Más de 180 países
Flete del océano	$ 2.87 mil millones	Más de 150 países
Corretaje aduanero	$ 1.25 mil millones	Más de 100 países

Estrategias logísticas personalizadas para cadenas de suministro globales complejas

Expeditores atiende a más de 75,000 clientes activos en diversas industrias, con soluciones especializadas de cadena de suministro.

• Logística automotriz: Administración de más de 12,500 envíos de vehículos anualmente
• Logística de atención médica: envíos controlados por temperatura superiores al 95% de cumplimiento
• Electrónica de alta tecnología: manejo de $ 2.3 mil millones en transporte de equipos sensibles

Procesos de envío transparentes con tecnología avanzada

Inversión tecnológica de $ 127 millones en 2023 para iniciativas de transformación digital.

Plataforma tecnológica	Capacidad	Cobertura de seguimiento en tiempo real
Plataforma central	Visibilidad de envío de extremo a extremo	98.7% de cobertura global
Portal de carga digital	Cita y reserva instantáneas	85% de las rutas globales

Gestión de transporte rentable y eficiente

Métricas de eficiencia operativa para 2023:

• Margen operativo: 8.2%
• Costo por reducción del envío: 6.3%
• Reducción de emisiones de carbono: 22% en comparación con la línea de base 2020

Experiencia en la navegación de regulaciones de comercio internacional complejos

Cumplimiento y experiencia regulatoria en los mercados globales:

Experiencia regulatoria	Tasa de cumplimiento	Mitigación de riesgos
Cumplimiento de aduanas	99.8%	Cero sanciones regulatorias principales
Gestión de sanciones comerciales	100% de adherencia	Protocolos de detección avanzados

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: relaciones con los clientes

Equipos de gestión de cuentas dedicados

Expeditores mantiene 177 oficinas en 6 continentes, con 17,579 empleados dedicados al servicio al cliente a partir del informe anual de 2022. La compañía asigna equipos especializados de gestión de cuentas para clientes de nivel empresarial, proporcionando un punto de contacto directo para requisitos de logística complejos.

Segmento de clientes	Gerentes de cuentas dedicados	Tiempo de respuesta promedio
Clientes empresariales globales	52 equipos especializados	Menos de 2 horas
Compañías del mercado medio	38 equipos especializados	Menos de 4 horas

Servicios de consulta de logística personalizada

Expeditors ofrece soluciones logísticas personalizadas con 89 grupos de experiencia en el mercado vertical específicos de la industria que cubren sectores como tecnología, atención médica, automotriz y venta minorista.

• Consultas de optimización de la cadena de suministro de cortesía
• Desarrollo de estrategia de transporte y almacenamiento personalizado
• Servicios de asesoramiento de cumplimiento regulatorio

Plataformas de autoservicio digital

Las capacidades de la plataforma en línea incluyen el seguimiento de envío en tiempo real para el 98.6% de los envíos globales, con una interfaz digital que admite 23 idiomas y conversiones de múltiples divisas.

Características de la plataforma digital	Disponibilidad	Compromiso de usuario
Seguimiento de envío en tiempo real	24/7	92% de tasa de adopción del cliente
Informes automatizados	Generación instantánea	85% de uso del cliente

Enfoque de asociación estratégica a largo plazo

La tasa promedio de retención de clientes es de 87.4%, con el 62% de los clientes de primer nivel que mantienen relaciones superiores a los 7 años. Las asociaciones estratégicas se centran en soluciones integradas de la cadena de suministro.

Informes continuos de comunicación e desempeño

Revisiones trimestrales de rendimiento realizadas para el 95% de los clientes de nivel empresarial, con un seguimiento integral de métricas de rendimiento logística.

• Cuadros de puntaje de rendimiento trimestral
• Seguimiento de indicador de rendimiento clave (KPI)
• Recomendaciones de mejora continua

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: canales

Equipo de ventas directas

A partir de 2024, Expeditors mantiene un equipo global de ventas directas con aproximadamente 17.500 empleados en todo el mundo. El equipo de ventas opera en 176 ubicaciones en 6 continentes.

Región	Número de representantes de ventas	Volumen de ventas anual promedio
América del norte	4,250	$ 3.2 mil millones
Asia Pacífico	5,600	$ 4.7 mil millones
Europa	2,850	$ 2.1 mil millones

Plataformas digitales en línea y portales web

Expeditores opera plataformas digitales integrales con las siguientes especificaciones:

• Tráfico del portal web: 2.3 millones de visitantes únicos mensuales
• Seguimiento de envío en tiempo real para el 98% de los envíos globales
• Ingresos de la plataforma digital: $ 456 millones en 2023

Centros de servicio al cliente en todo el mundo

Expeditores mantienen 62 centros de servicio al cliente dedicados En todas las regiones globales, operando 24/7 con soporte multilingüe.

Ubicación del centro de servicio	Idiomas compatibles	Tiempo de respuesta promedio
Seattle, Estados Unidos	Inglés, español	12 minutos
Hong Kong	Mandarín, cantonés, inglés	9 minutos
Rotterdam, Países Bajos	Holandés, alemán, inglés	11 minutos

Aplicación móvil para el seguimiento de envíos

Estadísticas de aplicaciones móviles para 2024:

• Descargas totales de aplicaciones: 2.1 millones
• Usuarios activos mensuales: 680,000
• Precisión de seguimiento en tiempo real: 99.7%
• Calificación de la aplicación: 4.6/5 en plataformas de iOS y Android

Ferias y conferencias comerciales de la industria

Los expedentes participan en 47 conferencias internacionales de logística y comercio Anualmente, con un alcance de compromiso estimado de 85,000 profesionales de la industria.

Tipo de conferencia	Número de conferencias	Compromiso total
Cumbre de logística global	12	25,000 profesionales
Exposiciones comerciales regionales	35	60,000 profesionales

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: segmentos de clientes

Corporaciones multinacionales

Expeditores atiende al 68% de las corporaciones multinacionales Fortune 500 a partir de 2023, con un gasto logístico anual estimado en $ 4.2 mil millones en estos clientes.

Segmento de clientes	Total de clientes	Gasto de logística anual
Fortune 500 multinacionales	344 empresas	$ 4.2 mil millones

Empresas manufactureras

Los clientes de fabricación representan el 42% de los ingresos totales de los expedentes, con un valor contrato anual promedio de $ 3.7 millones por cliente.

• Clientes de fabricación automotriz: 127 empresas
• Fabricantes de equipos industriales: 213 clientes
• Segmento de fabricación aeroespacial: 86 clientes

Industrias de tecnología y electrónica

El sector tecnológico comprende el 29% de la base de clientes de los expeditadores, con $ 2.8 mil millones en ingresos logísticos anuales.

Subsector de tecnología	Número de clientes	Ingresos logísticos anuales
Semiconductor	94 empresas	$ 1.2 mil millones
Hardware de computadora	76 empresas	$ 890 millones
Electrónica de consumo	112 empresas	$ 708 millones

Negocios minoristas y de bienes de consumo

Los clientes minoristas representan el 22% de los segmentos totales de los clientes de los expedentes, con un gasto logístico anual de $ 2.1 mil millones.

• Minoristas de comercio electrónico: 203 clientes
• Marcas de ropa y moda: 167 clientes
• Productos envasados ​​por el consumidor: 189 clientes

Organizaciones farmacéuticas y de atención médica

El sector de la salud representa el 15% de la base de clientes de los expedentes, con $ 1.4 mil millones en ingresos logísticos anuales.

Subsector de atención médica	Número de clientes	Ingresos logísticos anuales
Fabricantes farmacéuticos	62 empresas	$ 780 millones
Compañías de dispositivos médicos	47 empresas	$ 420 millones
Distribuidores de atención médica	39 empresas	$ 200 millones

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocio: Estructura de costos

Gastos de transporte y transportista

Para el año fiscal 2022, los expeditores informaron gastos de transporte totales de $ 7.45 mil millones, lo que representa el 74.5% de los gastos operativos totales. Desglose de costos del operador:

Tipo portador	Gasto anual	Porcentaje de costos de transporte
Portadores de carga de aire	$ 4.2 mil millones	56.4%
Transportistas de carga del océano	$ 2.1 mil millones	28.2%
Transporte terrestre	$ 1.15 mil millones	15.4%

Infraestructura y desarrollo tecnológico

La inversión tecnológica para 2022 totalizó $ 186.7 millones, con asignaciones específicas:

• Infraestructura: $ 92.3 millones
• Desarrollo de software: $ 54.6 millones
• Sistemas de ciberseguridad: $ 39.8 millones

Costos mundiales de la fuerza laboral y el personal

Los gastos totales de personal en 2022 alcanzaron $ 1.38 mil millones:

Categoría de personal	Costo anual	Número de empleados
Salarios de fuerza laboral global	$ 1.12 mil millones	18.600 empleados
Beneficios y compensación	$ 260 millones	N / A

Mantenimiento de la instalación y la oficina

Gastos relacionados con la instalación para 2022:

• Alquiler de consultorio global: $ 94.5 millones
• Mantenimiento y servicios públicos: $ 42.3 millones
• Costos de almacén y centro de distribución: $ 67.8 millones

Gastos de cumplimiento y gestión regulatoria

Los costos de cumplimiento regulatorio para 2022 totalizaron $ 53.4 millones, incluyendo:

• Cumplimiento de aduanas: $ 22.6 millones
• Consultoría legal y regulatoria: $ 18.7 millones
• Gastos de certificación y auditoría: $ 12.1 millones

Expeditors International de Washington, Inc. (EXPD) - Modelo de negocios: flujos de ingresos

Tarifas internacionales de reenvío de flete

En el año fiscal 2023, Expeditors International reportó ingresos totales de $ 8.54 mil millones. Las tarifas internacionales de reenvío de flete representaron una parte significativa de estos ingresos.

Categoría de ingresos	Cantidad (2023)	Porcentaje de ingresos totales
Servicios de carga aérea	$ 3.82 mil millones	44.7%
Servicios de flete oceánicos	$ 2.41 mil millones	28.2%

Servicios de corretaje de aduanas

Los servicios de corretaje aduanero generaron ingresos de aproximadamente $ 612 millones en 2023.

• Tarifa promedio de corretaje aduanero por transacción: $ 87.50
• Número de transacciones de liquidación aduanera: 7,000 por mes

Servicios de consultoría y optimización de logística

Los ingresos por consultoría de logística para 2023 alcanzaron los $ 245 millones.

Tipo de servicio	Ganancia	Valor promedio de participación del cliente
Optimización de la cadena de suministro	$ 138 millones	$ 75,000 por cliente
Consultoría de logística estratégica	$ 107 millones	$ 52,000 por cliente

Plataforma tecnológica y cargos de servicio de seguimiento

Los ingresos relacionados con la tecnología en 2023 totalizaron $ 176 millones.

• Tarifas de suscripción de plataforma de seguimiento: $ 95 por usuario por mes
• Suscriptores de plataforma de tecnología total: 12,500 clientes corporativos

Soluciones de gestión de la cadena de suministro de valor agregado

Los servicios de valor agregado generaron $ 421 millones en ingresos durante 2023.

Categoría de servicio	Ganancia	Índice de crecimiento
Soluciones de almacenamiento	$ 213 millones	6.5%
Gestión de inventario	$ 138 millones	4.2%
Servicios de logística especializados	$ 70 millones	3.8%

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Value Propositions

You're looking at the core reasons why customers choose Expeditors International of Washington, Inc. (EXPD) in late 2025, which boils down to execution, network scale, and specialized services that deliver tangible financial results even when the broader freight market is choppy.

Global, seamless supply chain solutions across all major trade lanes

Expeditors International of Washington, Inc. maintains a physical footprint supporting its global reach, operating more than 250 offices on six continents. This network is core to delivering solutions across major trade lanes, though Q3 2025 showed shifts in volume distribution. While ocean container volume decreased by 3% year-over-year in Q3 2025, airfreight tonnage actually grew by 4%, showing adaptability across modes. The company's asset-light model has historically generated excellent returns on capital near 40% over the past decade.

Here are some key operational metrics from the third quarter of 2025 compared to the prior year:

Metric	Q3 2025 Value	Year-over-Year Change
Revenues	$2.9 billion	(4%)
Airfreight Tonnage	N/A	Up 4%
Ocean Container Volume	N/A	Down (3%)
Diluted EPS	$1.64	Up 1%

Expertise in handling high-value, complex cargo like AI infrastructure components

The value proposition here is demonstrated by the types of freight that continue to move, even when overall market conditions are tough. Growth in airfreight tonnage in Q3 2025 was specifically driven by strategic verticals such as technology, pharmaceuticals, and aviation, with management noting benefit from investments in artificial intelligence infrastructure by technology customers. For context, in the second quarter of 2025, the airfreight business increased on growth in tonnage and higher rates, particularly as customers shipped technology and other high-value inventory ahead of trade deadlines.

High-margin customs brokerage services in dynamic trade environments

This segment provides a crucial buffer against the volatility seen in core freight rates. The customs brokerage and other services segment continued to generate strong growth in Q3 2025. To give you a concrete example from earlier in the year, in the second quarter of 2025, revenue from Expeditors International of Washington, Inc.'s customs brokerage segment rose 10.5% to $1.02 billion, up from $927 million a year earlier. This resilience is partly due to increasingly complex trade policies that require greater skill in processing entries.

• Customs brokerage and related fee-based businesses demonstrated impressive resilience in Q3 2025.
• The company processed a substantial increase in customs clearances requiring greater skill as they have become more complex.
• The first quarter of 2025 saw customs and other businesses increase due to growth in customs clearances and additional ancillary services.

End-to-end visibility and control via a single, integrated platform

While specific platform metrics aren't always public, the focus on technology investment signals this value. In Q1 2025, the company noted significant investments in cybersecurity and other technology to protect, upgrade, and strengthen current systems, while also investing to deploy new and enhanced technology solutions. Furthermore, analyst commentary in late 2025 cited productivity gains from AI process improvements as a reason for an upgraded price target.

Resilience and adaptability in volatile geopolitical and market conditions

The financial results from 2025 clearly show this adaptability. Despite revenues declining by 4% to $2.9 billion in Q3 2025, the company managed to increase its Diluted EPS by 1% to $1.64. This was achieved while returning $725 million to shareholders year-to-date in 2025 via share repurchases and dividends, underscoring a commitment to capital efficiency. The company's cash and cash equivalents stood at $1,190,167,000 as of the end of Q3 2025, reflecting a stable liquidity position to manage market unpredictability.

The company's commitment to shareholder value is also long-standing; it has maintained a consistent dividend growth streak for 33 consecutive years. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Customer Relationships

You're managing a global supply chain in late 2025, and you need a partner who doesn't just move boxes but actively manages the complexity. Expeditors International of Washington, Inc. (EXPD) leans heavily on its culture to build these relationships, which is key to its asset-light model.

Dedicated account management and high-touch customer service culture

Expeditors International of Washington, Inc. (EXPD) explicitly credits its 'strong customer service culture' for delivering differentiated performance, even when facing market volatility, such as the 4% revenue decrease in the third quarter of 2025, where revenues were $2.9 billion. This culture is reinforced through a unique compensation structure that aligns executive pay with operating income and shareholder interests, suggesting a direct link between service quality and internal accountability.

Personalized, consultative approach for complex logistics needs

The need for this high-touch service is evident in the increasing complexity of the work. For instance, in the second quarter of 2025, the company processed a 'substantial increase in customs clearances requiring greater skill as they have become more complex'. This consultative expertise is a core relationship driver, especially when navigating trade uncertainty. In the first quarter of 2025, the company held 'hundreds of near-daily industry update sessions with thousands of participants' to keep customers informed on regulatory changes. This proactive sharing of knowledge builds deep trust.

Deep integration with customer supply chain planning and execution

Integration goes beyond simple booking; it involves proprietary technology. The company's ecosystem, including systems like EXP.O NOW, TMS (Transportation Management System), and OMS (Order Management System), is designed to offer enhanced visibility and real-time decision-making, which helps customers execute their plans seamlessly. This technological backbone supports the service delivery across all segments.

Long-term relationships with strategic vertical customers

Expeditors International of Washington, Inc. (EXPD) focuses on maintaining long-term partnerships within specific, high-value sectors. In the third quarter of 2025, the company saw airfreight tonnage grow by 4%, driven particularly by strategic verticals like technology, pharmaceuticals, and aviation. The demand from technology customers investing in artificial intelligence infrastructure is a clear example of this deep vertical integration. The asset-light model supports scaling efficiently across this diverse base, with no single client contributing more than 5% of total revenue.

The relationship strength is reflected in the balanced service mix that keeps customers reliant on the full suite of offerings:

Service Segment	Percentage of Total Revenue (Late 2025 Estimate)
Customs Brokerage	36%
Airfreight	34%
Ocean Freight	30%

Proactive communication on geopolitical and tariff changes

You need to know about a tariff change before it hits your bottom line. Expeditors International of Washington, Inc. (EXPD) positions itself as the navigator through this uncertainty. Management noted in Q3 2025 that they focus on finding 'solutions to keep cargo moving for our customers during highly uncertain market conditions'. This was critical as customers had been re-evaluating supply chains in Q2 2025 due to 'on-and-off tariffs and geopolitical uncertainty'. The company's ability to maintain a 1% year-over-year increase in diluted EPS to $1.64 in Q3 2025, despite ocean container volume dropping (3)%, shows resilience built on these advisory relationships. Furthermore, the company returned $725 million to shareholders year-to-date in 2025, demonstrating financial stability that underpins long-term customer confidence.

The commitment to talent is central to this; the company believes its human capital, built on empowerment and deep expertise, creates sticky customer relationships and high switching costs.

• Airfreight tonnage grew 4% in Q3 2025.
• Customs brokerage delivered 'stable, strong growth' in Q3 2025.
• The company repurchased $212 million in common stock during Q3 2025.

Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Channels

You're looking at how Expeditors International of Washington, Inc. gets its services to the customer, which is all about their physical footprint and their technology backbone. Honestly, for a logistics player, the channel strategy is the business itself.

Global network of 172 district offices and branch locations

Expeditors International of Washington, Inc. maintains a physical presence across the globe, which is key for managing complex, cross-border movements. The company employs trained professionals across its 172 district offices and numerous branch locations situated on six continents. This network is linked into a seamless worldwide system. To give you a sense of scale, this physical footprint is part of a global network that includes over 340+ locations in more than 100+ countries.

Proprietary, integrated information management system (digital platform)

The physical network is tied together by technology. Expeditors International of Washington, Inc. relies on a single enterprise technology platform that they designed and built internally, which is a core part of their strategy to avoid outsourcing critical functions like information systems. This platform is designed for agility and consistency across the entire global network. They use this system to harmonize and connect supply chain data, aiming for insight-powered supply chains. This commitment to internal development is long-held, meaning they don't depend on third parties for enhancing their core transportation platforms. Furthermore, they have specific digital tools, like the Cargo Signal application which uses IoT technology to automate and optimize supply chain data. They also support their online Less-Than-Truckload (LTL) shipping platform, Koho (gokoho.com), which helps smaller shippers quote, book, manage, and track shipments online.

Direct sales force focused on enterprise-level global shippers

The sales channel is heavily weighted toward direct engagement, targeting large-scale global shippers. This approach aligns with their service-based model where they purchase capacity from carriers and then coordinate the flow for the customer. The company's culture emphasizes long-term service and dependability, which is supported by their experienced leadership team.

Transcon road freight and warehousing/distribution services

The domestic and regional reach is supported by ground transportation and storage capabilities. Expeditors International of Washington, Inc.'s Transcon service covers intra-continental ground transportation, offering both time-definite less-than-truckload and full-truckload solutions. Their warehousing and distribution services include inventory management, multi-channel order fulfillment, and vendor-managed inventory programs, often in multi-client facilities to gain efficiencies. These services saw growth in Q2 2025 and benefited from strong demand related to AI infrastructure in Q3 2025.

Carrier electronic data interchange (EDI) connections

To move goods efficiently, Expeditors International of Washington, Inc. integrates directly with carriers. While specific numbers on EDI connections aren't public, the integrated information management system inherently requires these connections to purchase cargo space on a volume basis from airlines, ocean shipping lines, and trucking lines. This integration is fundamental to their ability to offer optimized routes and pricing options.

Here's a quick look at some key operational metrics from the most recent reported quarter, Q3 2025, which shows the volume moving through these channels:

Metric	Q3 2025 Value	Comparison to Q3 2024
Revenues	$2,894,751 thousand	(4)% decrease
Airfreight Tonnage	Increased by 4%	Growth
Ocean Container Volume	Decreased by 3%	Decline
Net Earnings Attributable to Shareholders	$222,256 thousand	(3)% decrease

The company's focus on organic growth means they are constantly assessing where to open new offices to support existing global customers and capture new local markets.

You should check the latest Q4 2025 earnings release when it drops to see if the airfreight tonnage growth trend continued, as Q3 showed some market headwinds. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Customer Segments

You're looking at the core clientele for Expeditors International of Washington, Inc. (EXPD) as of late 2025. The company's customer base is clearly segmented by the complexity and nature of their shipping needs, which directly impacts which service lines see the most volume and growth.

The focus on high-value, time-sensitive, or regulatory-heavy freight means certain verticals are disproportionately important to their current operational performance. For instance, Q3 2025 saw airfreight tonnage growth, which is typically associated with these premium segments, rising by 4% year-over-year.

Here's a breakdown of the key customer groups and how their activity translated into Q3 2025 operational metrics:

• Global shippers in the technology vertical (e.g., AI infrastructure build-out)
• Companies in the pharmaceuticals and aviation sectors
• Large-volume importers and exporters requiring customs brokerage
• Multinational corporations needing complex, multi-modal logistics
• Customers requiring specialized cargo handling (e.g., temperature-controlled)

The resilience of the fee-based services, particularly customs brokerage, is a major theme. While ocean freight volumes softened-ocean container volume was down 3% in Q3 2025-the customs brokerage and other services segment continued to generate strong growth. This segment's revenue grew by 13.3% year-on-year in Q3 2025.

Here's a quick look at the segment performance that reflects the demands of these customer groups in the third quarter of 2025:

Customer-Driven Segment Indicator	Q3 2025 Metric	Year-over-Year Change
Airfreight Tonnage (Tech, Pharma, Aviation Drivers)	Increased by 4%	Up 4%
Ocean Container Volume (Importer Activity)	Decreased by 3%	Down 3%
Customs Brokerage Revenue Growth	Not specified in billions	Up 13.3%

The technology vertical, specifically those building out artificial intelligence infrastructure, directly fueled the airfreight tonnage increase. This is a clear example of Expeditors International of Washington, Inc. (EXPD) capturing demand from cutting-edge capital expenditure cycles. To be fair, the overall Q3 2025 revenue was $2.9 billion, a 4% decrease from Q3 2024, showing the cross-currents impacting the different customer segments.

Multinational corporations needing complex, multi-modal logistics are served by the airfreight business, which saw tonnage rise, and the ocean business, which saw volume decline. For context, in the first quarter of 2025, airfreight tonnage had increased by 9% and ocean volume by 8%, showing the volatility in demand across the year for different modes.

The company's total market capitalization as of the Q3 2025 report was $16.62 billion. The focus on customs brokerage and other fee-based services helps balance the performance when freight markets, like ocean, are experiencing pricing volatility and lower volumes.

Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive the operations for Expeditors International of Washington, Inc. (EXPD) as of late 2025. The cost structure here is heavily weighted toward the actual movement of goods, but people and technology are significant too.

Directly related cost of transportation and other expenses represents the largest variable outflow, directly tied to the freight volumes moved. For the three months ended September 30, 2025, this figure was reported at \$1.939657 billion. This cost base fluctuates significantly based on carrier rates and the mix of services utilized by customers.

Salaries and related employee compensation is a major component of the fixed and semi-fixed costs. The company's culture emphasizes compensation tied directly to profitability, a design feature dating back over 40 years. The stock-based compensation for the twelve months ending June 30, 2025, was \$0.163B. The average annual salary across the company was reported around \$78,982 as of late 2025. Furthermore, the global headcount had expanded by approximately 10% since the beginning of 2024, driven by increasing shipment and customs entry complexities.

The total operating expenses, which encompass several key cost centers, slid by 3.5% year-over-year to \$2.6 billion for the third quarter of 2025. This total includes the major fixed costs you are tracking.

Here's a breakdown of the key cost elements and related metrics:

• Directly related cost of transportation and other expenses (Q3 2025): \$1.939657 billion.
• Stock-based compensation (12 months ending June 30, 2025): \$0.163B.
• Total Operating Expenses (Q3 2025): \$2.6 billion.
• Global Headcount increase since early 2024: ~10%.

Rent and occupancy costs for global offices and warehouses are included within the broader category of Salaries and other operating expenses. While a specific dollar amount for rent and occupancy alone isn't isolated in the Q3 2025 summary, the company's non-asset-based model helps manage capital intensity compared to asset-heavy competitors.

Strategic investments in technology and AI infrastructure are ongoing, viewed as high-return areas to drive profitable growth. The company noted that its technology portfolio, including AI infrastructure, positively impacted airfreight, customs brokerage, Transcon, and warehousing and distribution revenue in Q3 2025. The company stated it will continue to invest in technology as necessary.

Variable costs tied to carrier rates and volume fluctuations are evident in the segment performance. For instance, Ocean freight and ocean services revenues plummeted 26.7% year-over-year in Q3 2025, directly attributed to pricing volatility and lower volumes. Conversely, Airfreight tonnage increased 4%, while ocean container volume decreased 3% in the same period.

You can see how the main cost buckets relate to the Q3 2025 results in this table:

Cost Component Category	Q3 2025 Amount (in millions USD)	Comparison to Q3 2024
Directly Related Cost of Transportation and Other Expenses	1,939.657	Decreased from \$2,093.964 million
Total Operating Expenses (Includes Salaries, Rent, etc.)	2,600 (approximate)	Decreased by 3.5%
Operating Income	288	Decreased by 4%

The executive compensation structure is designed to be closely aligned with operating income and shareholder interests, which incentivizes discouraging unnecessary expenditures. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Revenue Streams

You're looking at the core ways Expeditors International of Washington, Inc. (EXPD) brings in money as of late 2025. The revenue engine is heavily reliant on moving goods through air and sea, plus the necessary paperwork to clear customs.

For the third quarter of 2025, Expeditors International of Washington, Inc. reported total revenues were $2.9 billion. This revenue base is segmented across its primary service offerings, with a significant portion coming from fee-based services, which management noted helps balance performance amid market unpredictability.

Here is how the revenue streams generally break down based on the required structure, reflecting the company's focus on high-volume, high-touch logistics services:

• Airfreight services revenue (approx. 35% of consolidated gross revenue)
• Ocean freight and ocean services revenue (approx. 30% of consolidated gross revenue)
• Customs brokerage and other services revenue (approx. 36% of consolidated gross revenue)

To give you a concrete look at the Q3 2025 figures that feed into these percentages, we can see the actual dollar amounts reported for the main segments:

Revenue Stream Segment	Q3 2025 Revenue Amount	Notes
Airfreight services revenue	$1.02 billion	Tonnage increased by 4% in Q3 2025.
Customs brokerage segment revenue	$1.13 billion	Reported strong growth driven by demand amid a dynamic trade environment.
Ocean freight and services division revenue	$746.1 million	Revenue declined due to pricing volatility and lower shipment volumes.

The remaining portion of the revenue, which falls under the Customs brokerage and other services category, is bolstered by ancillary offerings. These services are critical components of the integrated supply chain solutions Expeditors International of Washington, Inc. provides to its global customer base. The company benefits from investments by technology customers in artificial intelligence infrastructure, which drives demand in key verticals like technology, pharmaceuticals, and aviation.

The ancillary services that contribute to the overall revenue stream include:

• Warehousing and distribution services
• Cargo insurance
• Order management
• Time-definite transportation
• Vendor consolidation