Expeditores Internacional da Washington, Inc. (EXPD): Modelo de negócios Canvas [Jan-2025 Atualizado]

No mundo complexo da logística global, a Expeditores International da Washington, Inc. (EXPD) permanece como uma força transformadora, tecendo redes de transporte complexas em continentes com precisão tecnológica e experiência estratégica. Ao misturar perfeitamente plataformas digitais avançadas, soluções de remessas abrangentes e uma infraestrutura global, a empresa redefiniu como as empresas multinacionais navegam no terreno desafiador do gerenciamento internacional de comércio e cadeia de suprimentos. Mergulhe na fascinante modelo de modelo de negócios que revela como a EXPD transforma a complexidade logística em uma vantagem competitiva, oferecendo valor que vai muito além do transporte simples.

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: Parcerias -chave

Rede global de transportadoras de transporte

Os expedidores mantêm parcerias estratégicas com as seguintes operadoras de transporte:

Tipo de transportadora	Número de parceiros	Cobertura global
Companhias aéreas	87	6 continentes
Transportadores de frete oceânico	52	48 países
Transporte terrestre	143	35 países

Parcerias de provedores de tecnologia

Os expedidores colaboram com provedores de tecnologia especializados em software de logística:

• Execução de logística da SAP
• Oracle Transportation Management
• IBM Supply Chain Solutions
• Microsoft Dynamics 365

Parcerias aduaneiras e de conformidade regulatória

Tipo de parceria	Número de parceiros	Regiões regulatórias
Corretores aduaneiros	76	América do Norte, Europa, Ásia
Consultores de conformidade	42	Zonas comerciais globais

Colaborações internacionais de transporte e fabricação

As principais parcerias de fabricação e remessa incluem:

• Nike, Inc. - Parceiro de Logística Global
• Dell Technologies - Gerenciamento da cadeia de suprimentos
• Cisco Systems - Transporte Internacional
• HP Inc. - Rede de logística
• Apple Inc. - Distribuição Global

Rede de parceria total: 398 colaborações estratégicas em setores de transporte, tecnologia, conformidade e fabricação.

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: Atividades -chave

Caminhamento global de frete e gerenciamento de logística

A partir de 2023, a Expeditores International conseguiu aproximadamente 1,7 milhão de remessas de frete anualmente em redes globais.

Métrica	Volume
Tonelagem anual de frete aéreo	1.250.000 toneladas métricas
TEU anual de frete oceano	850.000 teus

Serviços de otimização e consultoria da cadeia de suprimentos

Os Expeditores fornecem soluções abrangentes da cadeia de suprimentos em vários setores.

• Mapeamento da cadeia de suprimentos habilitado para tecnologia
• Estratégias de otimização de inventário
• Consultoria de redução de custos

Soluções Alfândegas de Corretagem e Conformidade Comercial

Em 2023, os expedidores processaram mais de 500.000 entradas aduaneiras em todo o mundo.

Categoria de serviço	Volume anual de processamento
Entradas aduaneiras	525.000 entradas
Consultas de conformidade comercial	75.000 consultas

Rastreamento e gerenciamento de logística orientada por tecnologia

Expedidores investidos US $ 78,3 milhões em infraestrutura tecnológica em 2023.

• Plataformas de rastreamento de remessa em tempo real
• Sistemas de análise preditiva avançada
• Software de gerenciamento de logística baseado em nuvem

Serviços internacionais de transporte e distribuição

A cobertura operacional global abrange 180 locais em 6 continentes.

Alcance geográfico	Detalhes operacionais
Países serviram	120
Centros de distribuição	250+
Funcionários globais	19,500

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: Recursos -chave

Extensa rede de transporte global e infraestrutura

A partir do quarto trimestre 2023, a Expeditores International opera em 129 países com 346 escritórios em todo o mundo. A rede global da empresa inclui:

Região	Número de escritórios	Cobertura
América do Norte	78	Estados Unidos, Canadá, México
Ásia -Pacífico	92	China, Japão, Cingapura, Austrália
Europa	62	Reino Unido, Alemanha, Holanda
América latina	54	Brasil, Argentina, Chile

Tecnologia avançada de gerenciamento de logística proprietária

Os expedidores investem US $ 87,4 milhões anualmente em infraestrutura tecnológica. Os principais recursos tecnológicos incluem:

• Plataforma de gerenciamento de logística proprietária Catalyst®
• Sistemas de rastreamento de remessa em tempo real
• Software de otimização de logística baseada em nuvem
• Motores avançados de análise de dados

Profissionais de logística e cadeia de suprimentos altamente qualificados

A partir de 2023, os expedidores empregam 19.300 profissionais globais com um mandato médio de 8,6 anos. Composição da força de trabalho:

Categoria profissional	Percentagem	Número de funcionários
Especialistas em logística	45%	8,685
Profissionais de tecnologia	22%	4,246
Gerenciamento	15%	2,895
Equipe de apoio	18%	3,474

Locais estratégicos de escritórios globais

Os expedidores mantêm presença estratégica nos principais centros comerciais globais com concentração em:

• Ásia -Pacífico: 42% dos escritórios globais
• América do Norte: 26% dos escritórios globais
• Europa: 18% dos escritórios globais
• América Latina: 14% dos escritórios globais

Plataformas digitais robustas

A infraestrutura digital inclui 99,97% de tempo de atividade com recursos para:

• Rastreamento de remessa em tempo real
• Análise de logística preditiva
• Gerenciamento integrado da cadeia de suprimentos
• Documentação Alfandegária Automatizada

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: proposições de valor

Soluções de envio internacionais de ponta a ponta abrangentes

Em 2023, os Expeditores reportaram receitas totais de US $ 8,99 bilhões, com a rede global de mais de 300 locais em 6 continentes.

Segmento de serviço	Contribuição da receita	Cobertura global
Frete aéreo	US $ 3,42 bilhões	Mais de 180 países
Frete oceano	US $ 2,87 bilhões	Mais de 150 países
Correta aduaneira	US $ 1,25 bilhão	Mais de 100 países

Estratégias de logística personalizadas para cadeias de suprimentos globais complexas

Os expedidores atendem a mais de 75.000 clientes ativos em diversas indústrias, com soluções especializadas da cadeia de suprimentos.

• Logística automotiva: Gerenciando 12.500 mais de remessas de veículos anualmente
• Logística de assistência médica: remessas controladas por temperatura superior a 95% de conformidade
• Eletrônica de alta tecnologia: lidando com US $ 2,3 bilhões em transporte de equipamentos sensíveis

Processos de envio transparentes habilitados para tecnologia avançada

Investimento tecnológico de US $ 127 milhões em 2023 para iniciativas de transformação digital.

Plataforma de tecnologia	Capacidade	Cobertura de rastreamento em tempo real
Plataforma principal	Visibilidade de remessa de ponta a ponta	98,7% de cobertura global
Portal de frete digital	Citação instantânea e reserva	85% das rotas globais

Gerenciamento de transporte econômico e eficiente

Métricas de eficiência operacional para 2023:

• Margem operacional: 8,2%
• Custo por Remessa Redução: 6,3%
• Redução de emissão de carbono: 22% em comparação com 2020 linha de base

Experiência em navegar regulamentos de comércio internacional complexos

A conformidade e a experiência regulatória nos mercados globais:

Experiência regulatória	Taxa de conformidade	Mitigação de risco
Conformidade aduaneira	99.8%	Zero grandes penalidades regulatórias
Gerenciamento de sanções comerciais	100% de adesão	Protocolos de triagem avançada

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: Relacionamentos do cliente

Equipes de gerenciamento de contas dedicadas

A Expeditores mantém 177 escritórios em 6 continentes, com 17.579 funcionários dedicados ao atendimento ao cliente em 2022 Relatório Anual. A empresa aloca equipes especializadas em gerenciamento de contas para clientes em nível corporativo, fornecendo ponto de contato direto para requisitos de logística complexos.

Segmento de clientes	Gerentes de conta dedicados	Tempo médio de resposta
Clientes da empresa global	52 equipes especializadas	Menos de 2 horas
Empresas do mercado intermediário	38 equipes especializadas	Abaixo de 4 horas

Serviços personalizados de consulta logística

A Expeditores fornece soluções de logística personalizadas com 89 grupos de especialistas em mercado vertical específicos do setor, cobrindo setores como tecnologia, saúde, automotivo e varejo.

• Consultas de otimização da cadeia de suprimentos gratuitas
• Desenvolvimento de estratégia de transporte e armazenamento personalizado
• Serviços de consultoria de conformidade regulatória

Plataformas de autoatendimento digital

Os recursos de plataforma on-line incluem rastreamento de remessa em tempo real para 98,6% das remessas globais, com interface digital suportando 23 idiomas e várias conversões em moeda.

Recursos da plataforma digital	Disponibilidade	Engajamento do usuário
Rastreamento de remessa em tempo real	24/7	92% da taxa de adoção do cliente
Relatórios automatizados	Geração instantânea	85% de uso do cliente

Abordagem de parceria estratégica de longo prazo

A taxa média de retenção de clientes é de 87,4%, com 62% dos clientes de primeira linha mantendo os relacionamentos superiores a 7 anos. As parcerias estratégicas se concentram em soluções integradas da cadeia de suprimentos.

Comunicação contínua e relatórios de desempenho

Revisões trimestrais de desempenho realizadas para 95% dos clientes de nível corporativo, com rastreamento abrangente de métricas de desempenho logístico.

• Scorecards trimestrais de desempenho
• Rastreamento do indicador de desempenho -chave (KPI)
• Recomendações de melhoria contínua

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: canais

Equipe de vendas diretas

A partir de 2024, os Expeditores mantêm uma equipe global de vendas diretas com aproximadamente 17.500 funcionários em todo o mundo. A equipe de vendas opera em 176 locais em 6 continentes.

Região	Número de representantes de vendas	Volume médio de vendas anual
América do Norte	4,250	US $ 3,2 bilhões
Ásia -Pacífico	5,600	US $ 4,7 bilhões
Europa	2,850	US $ 2,1 bilhões

Plataformas digitais online e portais da web

Os expedidores opera plataformas digitais abrangentes com as seguintes especificações:

• Tráfego do Portal da Web: 2,3 milhões de visitantes únicos mensais
• Rastreamento de remessa em tempo real para 98% das remessas globais
• Receita da plataforma digital: US $ 456 milhões em 2023

Centros de atendimento ao cliente em todo o mundo

Expedidores mantém 62 centros de atendimento ao cliente dedicados nas regiões globais, operando 24/7 com suporte multilíngue.

Localização do centro de serviço	Idiomas suportados	Tempo médio de resposta
Seattle, EUA	Inglês, espanhol	12 minutos
Hong Kong	Mandarim, cantonês, inglês	9 minutos
Roterdã, Holanda	Holandês, alemão, inglês	11 minutos

Aplicativo móvel para rastreamento de remessa

Estatísticas de aplicativos móveis para 2024:

• Downloads totais de aplicativos: 2,1 milhões
• Usuários ativos mensais: 680.000
• Precisão de rastreamento em tempo real: 99,7%
• Classificação de aplicativos: 4.6/5 nas plataformas iOS e Android

Feiras e conferências do setor

Os expedidores participam 47 Conferências Internacionais de Logística e Comércio Anualmente, com um alcance estimado em engajamento de 85.000 profissionais do setor.

Tipo de conferência	Número de conferências	Engajamento total
Cúpula de logística global	12	25.000 profissionais
Exposições comerciais regionais	35	60.000 profissionais

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: segmentos de clientes

Corporações multinacionais

Os Expedidores atendem a 68% das empresas multinacionais da Fortune 500 em 2023, com gastos anuais de logística estimados em US $ 4,2 bilhões entre esses clientes.

Segmento de clientes	Total de clientes	Gastos anuais de logística
Fortune 500 multinacionais	344 empresas	US $ 4,2 bilhões

Empresas de manufatura

Os clientes de fabricação representam 42% da receita total dos expedidores, com um valor médio anual do contrato de US $ 3,7 milhões por cliente.

• Clientes de fabricação automotiva: 127 empresas
• Fabricantes de equipamentos industriais: 213 clientes
• Segmento de fabricação aeroespacial: 86 clientes

Indústrias de tecnologia e eletrônica

O setor de tecnologia compreende 29% da base de clientes dos Expeditores, com US $ 2,8 bilhões em receita logística anual.

Subsetor de tecnologia	Número de clientes	Receita logística anual
Semicondutor	94 empresas	US $ 1,2 bilhão
Hardware do computador	76 empresas	US $ 890 milhões
Eletrônica de consumo	112 empresas	US $ 708 milhões

Negócios de varejo e bens de consumo

Os clientes de varejo representam 22% dos segmentos totais de clientes dos Expeditores, com um gasto logístico anual de US $ 2,1 bilhões.

• Varejistas de comércio eletrônico: 203 clientes
• Marcas de vestuário e moda: 167 clientes
• Bens embalados de consumidores: 189 clientes

Organizações farmacêuticas e de saúde

O setor de saúde representa 15% da base de clientes dos Expeditores, com US $ 1,4 bilhão em receita logística anual.

Subsetor de Saúde	Número de clientes	Receita logística anual
Fabricantes farmacêuticos	62 empresas	US $ 780 milhões
Empresas de dispositivos médicos	47 empresas	US $ 420 milhões
Distribuidores de saúde	39 empresas	US $ 200 milhões

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: estrutura de custos

Transporte e despesas de transportadora

Para o ano fiscal de 2022, os expedidores relataram despesas totais de transporte de US $ 7,45 bilhões, representando 74,5% do total de despesas operacionais. Transportadora custa a quebra:

Tipo de transportadora	Despesa anual	Porcentagem de custos de transporte
Transportadores de frete aéreo	US $ 4,2 bilhões	56.4%
Transportadores de frete oceânico	US $ 2,1 bilhões	28.2%
Transporte terrestre	US $ 1,15 bilhão	15.4%

Infraestrutura e desenvolvimento de tecnologia

O investimento em tecnologia para 2022 totalizou US $ 186,7 milhões, com alocações específicas:

• Infraestrutura de TI: US $ 92,3 milhões
• Desenvolvimento de software: US $ 54,6 milhões
• Sistemas de segurança cibernética: US $ 39,8 milhões

Força de trabalho global e custos de pessoal

O total de despesas de pessoal em 2022 atingiu US $ 1,38 bilhão:

Categoria de pessoal	Custo anual	Número de funcionários
Salários globais da força de trabalho	US $ 1,12 bilhão	18.600 funcionários
Benefícios e compensação	US $ 260 milhões	N / D

Instalação e manutenção de escritório

Despesas relacionadas à instalação para 2022:

• Aluguel global de escritórios: US $ 94,5 milhões
• Manutenção e utilitários: US $ 42,3 milhões
• Custos do centro de armazém e distribuição: US $ 67,8 milhões

Despesas de conformidade e gerenciamento regulatório

Os custos de conformidade regulatórios para 2022 totalizaram US $ 53,4 milhões, incluindo:

• Conformidade aduaneira: US $ 22,6 milhões
• Consultoria legal e regulatória: US $ 18,7 milhões
• Despesas de certificação e auditoria: US $ 12,1 milhões

Expeditores Internacional da Washington, Inc. (EXPD) - Modelo de negócios: fluxos de receita

Taxas internacionais de encaminhamento de carga

No ano fiscal de 2023, a Expeditores International registrou receita total de US $ 8,54 bilhões. As taxas internacionais de encaminhamento de frete representavam uma parcela significativa desta receita.

Categoria de receita	Valor (2023)	Porcentagem da receita total
Serviços de frete aéreo	US $ 3,82 bilhões	44.7%
Serviços de frete oceânico	US $ 2,41 bilhões	28.2%

Serviços de corretora aduaneira

Os serviços de corretagem aduaneira geraram receita de aproximadamente US $ 612 milhões em 2023.

• Taxa média de corretagem aduaneira por transação: US $ 87,50
• Número de transações de liberação aduaneira: 7.000 por mês

Serviços de consultoria e otimização de logística

A receita de consultoria de logística para 2023 atingiu US $ 245 milhões.

Tipo de serviço	Receita	Valor médio de engajamento do cliente
Otimização da cadeia de suprimentos	US $ 138 milhões	US $ 75.000 por cliente
Consultoria de logística estratégica	US $ 107 milhões	US $ 52.000 por cliente

Plataforma de tecnologia e cobranças de serviço de rastreamento

A receita relacionada à tecnologia em 2023 totalizou US $ 176 milhões.

• Taxas de assinatura da plataforma de rastreamento: US $ 95 por usuário por mês
• Assinantes totais da plataforma de tecnologia: 12.500 clientes corporativos

Soluções de gerenciamento da cadeia de suprimentos de valor agregado

Os serviços de valor agregado geraram US $ 421 milhões em receita durante 2023.

Categoria de serviço	Receita	Taxa de crescimento
Soluções de armazenamento	US $ 213 milhões	6.5%
Gerenciamento de inventário	US $ 138 milhões	4.2%
Serviços de logística especializados	US $ 70 milhões	3.8%

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Value Propositions

You're looking at the core reasons why customers choose Expeditors International of Washington, Inc. (EXPD) in late 2025, which boils down to execution, network scale, and specialized services that deliver tangible financial results even when the broader freight market is choppy.

Global, seamless supply chain solutions across all major trade lanes

Expeditors International of Washington, Inc. maintains a physical footprint supporting its global reach, operating more than 250 offices on six continents. This network is core to delivering solutions across major trade lanes, though Q3 2025 showed shifts in volume distribution. While ocean container volume decreased by 3% year-over-year in Q3 2025, airfreight tonnage actually grew by 4%, showing adaptability across modes. The company's asset-light model has historically generated excellent returns on capital near 40% over the past decade.

Here are some key operational metrics from the third quarter of 2025 compared to the prior year:

Metric	Q3 2025 Value	Year-over-Year Change
Revenues	$2.9 billion	(4%)
Airfreight Tonnage	N/A	Up 4%
Ocean Container Volume	N/A	Down (3%)
Diluted EPS	$1.64	Up 1%

Expertise in handling high-value, complex cargo like AI infrastructure components

The value proposition here is demonstrated by the types of freight that continue to move, even when overall market conditions are tough. Growth in airfreight tonnage in Q3 2025 was specifically driven by strategic verticals such as technology, pharmaceuticals, and aviation, with management noting benefit from investments in artificial intelligence infrastructure by technology customers. For context, in the second quarter of 2025, the airfreight business increased on growth in tonnage and higher rates, particularly as customers shipped technology and other high-value inventory ahead of trade deadlines.

High-margin customs brokerage services in dynamic trade environments

This segment provides a crucial buffer against the volatility seen in core freight rates. The customs brokerage and other services segment continued to generate strong growth in Q3 2025. To give you a concrete example from earlier in the year, in the second quarter of 2025, revenue from Expeditors International of Washington, Inc.'s customs brokerage segment rose 10.5% to $1.02 billion, up from $927 million a year earlier. This resilience is partly due to increasingly complex trade policies that require greater skill in processing entries.

• Customs brokerage and related fee-based businesses demonstrated impressive resilience in Q3 2025.
• The company processed a substantial increase in customs clearances requiring greater skill as they have become more complex.
• The first quarter of 2025 saw customs and other businesses increase due to growth in customs clearances and additional ancillary services.

End-to-end visibility and control via a single, integrated platform

While specific platform metrics aren't always public, the focus on technology investment signals this value. In Q1 2025, the company noted significant investments in cybersecurity and other technology to protect, upgrade, and strengthen current systems, while also investing to deploy new and enhanced technology solutions. Furthermore, analyst commentary in late 2025 cited productivity gains from AI process improvements as a reason for an upgraded price target.

Resilience and adaptability in volatile geopolitical and market conditions

The financial results from 2025 clearly show this adaptability. Despite revenues declining by 4% to $2.9 billion in Q3 2025, the company managed to increase its Diluted EPS by 1% to $1.64. This was achieved while returning $725 million to shareholders year-to-date in 2025 via share repurchases and dividends, underscoring a commitment to capital efficiency. The company's cash and cash equivalents stood at $1,190,167,000 as of the end of Q3 2025, reflecting a stable liquidity position to manage market unpredictability.

The company's commitment to shareholder value is also long-standing; it has maintained a consistent dividend growth streak for 33 consecutive years. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Customer Relationships

You're managing a global supply chain in late 2025, and you need a partner who doesn't just move boxes but actively manages the complexity. Expeditors International of Washington, Inc. (EXPD) leans heavily on its culture to build these relationships, which is key to its asset-light model.

Dedicated account management and high-touch customer service culture

Expeditors International of Washington, Inc. (EXPD) explicitly credits its 'strong customer service culture' for delivering differentiated performance, even when facing market volatility, such as the 4% revenue decrease in the third quarter of 2025, where revenues were $2.9 billion. This culture is reinforced through a unique compensation structure that aligns executive pay with operating income and shareholder interests, suggesting a direct link between service quality and internal accountability.

Personalized, consultative approach for complex logistics needs

The need for this high-touch service is evident in the increasing complexity of the work. For instance, in the second quarter of 2025, the company processed a 'substantial increase in customs clearances requiring greater skill as they have become more complex'. This consultative expertise is a core relationship driver, especially when navigating trade uncertainty. In the first quarter of 2025, the company held 'hundreds of near-daily industry update sessions with thousands of participants' to keep customers informed on regulatory changes. This proactive sharing of knowledge builds deep trust.

Deep integration with customer supply chain planning and execution

Integration goes beyond simple booking; it involves proprietary technology. The company's ecosystem, including systems like EXP.O NOW, TMS (Transportation Management System), and OMS (Order Management System), is designed to offer enhanced visibility and real-time decision-making, which helps customers execute their plans seamlessly. This technological backbone supports the service delivery across all segments.

Long-term relationships with strategic vertical customers

Expeditors International of Washington, Inc. (EXPD) focuses on maintaining long-term partnerships within specific, high-value sectors. In the third quarter of 2025, the company saw airfreight tonnage grow by 4%, driven particularly by strategic verticals like technology, pharmaceuticals, and aviation. The demand from technology customers investing in artificial intelligence infrastructure is a clear example of this deep vertical integration. The asset-light model supports scaling efficiently across this diverse base, with no single client contributing more than 5% of total revenue.

The relationship strength is reflected in the balanced service mix that keeps customers reliant on the full suite of offerings:

Service Segment	Percentage of Total Revenue (Late 2025 Estimate)
Customs Brokerage	36%
Airfreight	34%
Ocean Freight	30%

Proactive communication on geopolitical and tariff changes

You need to know about a tariff change before it hits your bottom line. Expeditors International of Washington, Inc. (EXPD) positions itself as the navigator through this uncertainty. Management noted in Q3 2025 that they focus on finding 'solutions to keep cargo moving for our customers during highly uncertain market conditions'. This was critical as customers had been re-evaluating supply chains in Q2 2025 due to 'on-and-off tariffs and geopolitical uncertainty'. The company's ability to maintain a 1% year-over-year increase in diluted EPS to $1.64 in Q3 2025, despite ocean container volume dropping (3)%, shows resilience built on these advisory relationships. Furthermore, the company returned $725 million to shareholders year-to-date in 2025, demonstrating financial stability that underpins long-term customer confidence.

The commitment to talent is central to this; the company believes its human capital, built on empowerment and deep expertise, creates sticky customer relationships and high switching costs.

• Airfreight tonnage grew 4% in Q3 2025.
• Customs brokerage delivered 'stable, strong growth' in Q3 2025.
• The company repurchased $212 million in common stock during Q3 2025.

Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Channels

You're looking at how Expeditors International of Washington, Inc. gets its services to the customer, which is all about their physical footprint and their technology backbone. Honestly, for a logistics player, the channel strategy is the business itself.

Global network of 172 district offices and branch locations

Expeditors International of Washington, Inc. maintains a physical presence across the globe, which is key for managing complex, cross-border movements. The company employs trained professionals across its 172 district offices and numerous branch locations situated on six continents. This network is linked into a seamless worldwide system. To give you a sense of scale, this physical footprint is part of a global network that includes over 340+ locations in more than 100+ countries.

Proprietary, integrated information management system (digital platform)

The physical network is tied together by technology. Expeditors International of Washington, Inc. relies on a single enterprise technology platform that they designed and built internally, which is a core part of their strategy to avoid outsourcing critical functions like information systems. This platform is designed for agility and consistency across the entire global network. They use this system to harmonize and connect supply chain data, aiming for insight-powered supply chains. This commitment to internal development is long-held, meaning they don't depend on third parties for enhancing their core transportation platforms. Furthermore, they have specific digital tools, like the Cargo Signal application which uses IoT technology to automate and optimize supply chain data. They also support their online Less-Than-Truckload (LTL) shipping platform, Koho (gokoho.com), which helps smaller shippers quote, book, manage, and track shipments online.

Direct sales force focused on enterprise-level global shippers

The sales channel is heavily weighted toward direct engagement, targeting large-scale global shippers. This approach aligns with their service-based model where they purchase capacity from carriers and then coordinate the flow for the customer. The company's culture emphasizes long-term service and dependability, which is supported by their experienced leadership team.

Transcon road freight and warehousing/distribution services

The domestic and regional reach is supported by ground transportation and storage capabilities. Expeditors International of Washington, Inc.'s Transcon service covers intra-continental ground transportation, offering both time-definite less-than-truckload and full-truckload solutions. Their warehousing and distribution services include inventory management, multi-channel order fulfillment, and vendor-managed inventory programs, often in multi-client facilities to gain efficiencies. These services saw growth in Q2 2025 and benefited from strong demand related to AI infrastructure in Q3 2025.

Carrier electronic data interchange (EDI) connections

To move goods efficiently, Expeditors International of Washington, Inc. integrates directly with carriers. While specific numbers on EDI connections aren't public, the integrated information management system inherently requires these connections to purchase cargo space on a volume basis from airlines, ocean shipping lines, and trucking lines. This integration is fundamental to their ability to offer optimized routes and pricing options.

Here's a quick look at some key operational metrics from the most recent reported quarter, Q3 2025, which shows the volume moving through these channels:

Metric	Q3 2025 Value	Comparison to Q3 2024
Revenues	$2,894,751 thousand	(4)% decrease
Airfreight Tonnage	Increased by 4%	Growth
Ocean Container Volume	Decreased by 3%	Decline
Net Earnings Attributable to Shareholders	$222,256 thousand	(3)% decrease

The company's focus on organic growth means they are constantly assessing where to open new offices to support existing global customers and capture new local markets.

You should check the latest Q4 2025 earnings release when it drops to see if the airfreight tonnage growth trend continued, as Q3 showed some market headwinds. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Customer Segments

You're looking at the core clientele for Expeditors International of Washington, Inc. (EXPD) as of late 2025. The company's customer base is clearly segmented by the complexity and nature of their shipping needs, which directly impacts which service lines see the most volume and growth.

The focus on high-value, time-sensitive, or regulatory-heavy freight means certain verticals are disproportionately important to their current operational performance. For instance, Q3 2025 saw airfreight tonnage growth, which is typically associated with these premium segments, rising by 4% year-over-year.

Here's a breakdown of the key customer groups and how their activity translated into Q3 2025 operational metrics:

• Global shippers in the technology vertical (e.g., AI infrastructure build-out)
• Companies in the pharmaceuticals and aviation sectors
• Large-volume importers and exporters requiring customs brokerage
• Multinational corporations needing complex, multi-modal logistics
• Customers requiring specialized cargo handling (e.g., temperature-controlled)

The resilience of the fee-based services, particularly customs brokerage, is a major theme. While ocean freight volumes softened-ocean container volume was down 3% in Q3 2025-the customs brokerage and other services segment continued to generate strong growth. This segment's revenue grew by 13.3% year-on-year in Q3 2025.

Here's a quick look at the segment performance that reflects the demands of these customer groups in the third quarter of 2025:

Customer-Driven Segment Indicator	Q3 2025 Metric	Year-over-Year Change
Airfreight Tonnage (Tech, Pharma, Aviation Drivers)	Increased by 4%	Up 4%
Ocean Container Volume (Importer Activity)	Decreased by 3%	Down 3%
Customs Brokerage Revenue Growth	Not specified in billions	Up 13.3%

The technology vertical, specifically those building out artificial intelligence infrastructure, directly fueled the airfreight tonnage increase. This is a clear example of Expeditors International of Washington, Inc. (EXPD) capturing demand from cutting-edge capital expenditure cycles. To be fair, the overall Q3 2025 revenue was $2.9 billion, a 4% decrease from Q3 2024, showing the cross-currents impacting the different customer segments.

Multinational corporations needing complex, multi-modal logistics are served by the airfreight business, which saw tonnage rise, and the ocean business, which saw volume decline. For context, in the first quarter of 2025, airfreight tonnage had increased by 9% and ocean volume by 8%, showing the volatility in demand across the year for different modes.

The company's total market capitalization as of the Q3 2025 report was $16.62 billion. The focus on customs brokerage and other fee-based services helps balance the performance when freight markets, like ocean, are experiencing pricing volatility and lower volumes.

Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive the operations for Expeditors International of Washington, Inc. (EXPD) as of late 2025. The cost structure here is heavily weighted toward the actual movement of goods, but people and technology are significant too.

Directly related cost of transportation and other expenses represents the largest variable outflow, directly tied to the freight volumes moved. For the three months ended September 30, 2025, this figure was reported at \$1.939657 billion. This cost base fluctuates significantly based on carrier rates and the mix of services utilized by customers.

Salaries and related employee compensation is a major component of the fixed and semi-fixed costs. The company's culture emphasizes compensation tied directly to profitability, a design feature dating back over 40 years. The stock-based compensation for the twelve months ending June 30, 2025, was \$0.163B. The average annual salary across the company was reported around \$78,982 as of late 2025. Furthermore, the global headcount had expanded by approximately 10% since the beginning of 2024, driven by increasing shipment and customs entry complexities.

The total operating expenses, which encompass several key cost centers, slid by 3.5% year-over-year to \$2.6 billion for the third quarter of 2025. This total includes the major fixed costs you are tracking.

Here's a breakdown of the key cost elements and related metrics:

• Directly related cost of transportation and other expenses (Q3 2025): \$1.939657 billion.
• Stock-based compensation (12 months ending June 30, 2025): \$0.163B.
• Total Operating Expenses (Q3 2025): \$2.6 billion.
• Global Headcount increase since early 2024: ~10%.

Rent and occupancy costs for global offices and warehouses are included within the broader category of Salaries and other operating expenses. While a specific dollar amount for rent and occupancy alone isn't isolated in the Q3 2025 summary, the company's non-asset-based model helps manage capital intensity compared to asset-heavy competitors.

Strategic investments in technology and AI infrastructure are ongoing, viewed as high-return areas to drive profitable growth. The company noted that its technology portfolio, including AI infrastructure, positively impacted airfreight, customs brokerage, Transcon, and warehousing and distribution revenue in Q3 2025. The company stated it will continue to invest in technology as necessary.

Variable costs tied to carrier rates and volume fluctuations are evident in the segment performance. For instance, Ocean freight and ocean services revenues plummeted 26.7% year-over-year in Q3 2025, directly attributed to pricing volatility and lower volumes. Conversely, Airfreight tonnage increased 4%, while ocean container volume decreased 3% in the same period.

You can see how the main cost buckets relate to the Q3 2025 results in this table:

Cost Component Category	Q3 2025 Amount (in millions USD)	Comparison to Q3 2024
Directly Related Cost of Transportation and Other Expenses	1,939.657	Decreased from \$2,093.964 million
Total Operating Expenses (Includes Salaries, Rent, etc.)	2,600 (approximate)	Decreased by 3.5%
Operating Income	288	Decreased by 4%

The executive compensation structure is designed to be closely aligned with operating income and shareholder interests, which incentivizes discouraging unnecessary expenditures. Finance: draft 13-week cash view by Friday.

Expeditors International of Washington, Inc. (EXPD) - Canvas Business Model: Revenue Streams

You're looking at the core ways Expeditors International of Washington, Inc. (EXPD) brings in money as of late 2025. The revenue engine is heavily reliant on moving goods through air and sea, plus the necessary paperwork to clear customs.

For the third quarter of 2025, Expeditors International of Washington, Inc. reported total revenues were $2.9 billion. This revenue base is segmented across its primary service offerings, with a significant portion coming from fee-based services, which management noted helps balance performance amid market unpredictability.

Here is how the revenue streams generally break down based on the required structure, reflecting the company's focus on high-volume, high-touch logistics services:

• Airfreight services revenue (approx. 35% of consolidated gross revenue)
• Ocean freight and ocean services revenue (approx. 30% of consolidated gross revenue)
• Customs brokerage and other services revenue (approx. 36% of consolidated gross revenue)

To give you a concrete look at the Q3 2025 figures that feed into these percentages, we can see the actual dollar amounts reported for the main segments:

Revenue Stream Segment	Q3 2025 Revenue Amount	Notes
Airfreight services revenue	$1.02 billion	Tonnage increased by 4% in Q3 2025.
Customs brokerage segment revenue	$1.13 billion	Reported strong growth driven by demand amid a dynamic trade environment.
Ocean freight and services division revenue	$746.1 million	Revenue declined due to pricing volatility and lower shipment volumes.

The remaining portion of the revenue, which falls under the Customs brokerage and other services category, is bolstered by ancillary offerings. These services are critical components of the integrated supply chain solutions Expeditors International of Washington, Inc. provides to its global customer base. The company benefits from investments by technology customers in artificial intelligence infrastructure, which drives demand in key verticals like technology, pharmaceuticals, and aviation.

The ancillary services that contribute to the overall revenue stream include:

• Warehousing and distribution services
• Cargo insurance
• Order management
• Time-definite transportation
• Vendor consolidation