Midland States Bancorp, Inc. (MSBI): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el plan estratégico de Midland States Bancorp, Inc. (MSBI), una institución financiera dinámica que transforma la banca tradicional a través de un modelo de negocio meticulosamente elaborado. Al combinar a la perfección la experiencia regional, las soluciones digitales innovadoras y los servicios centrados en la comunidad, MSBI se ha posicionado como una potencia financiera versátil que va más allá de los paradigmas bancarios convencionales. Su enfoque único integra relaciones personalizadas de clientes, tecnología de vanguardia y productos financieros integrales para crear un ecosistema robusto que sirva a diversos segmentos de clientes en Illinois y Missouri.

Midland States Bancorp, Inc. (MSBI) - Modelo de negocios: asociaciones clave

Bancos regionales e instituciones financieras Servicios de colaboración

A partir de 2024, Midland States Bancorp mantiene asociaciones estratégicas con las siguientes instituciones financieras regionales:

Institución asociada	Tipo de colaboración	Alcance del servicio
First Mid Illinois Bank	Servicios interbancarios	Gestión de efectivo
Heartland Bank	Red de préstamos	Sindicación de préstamos comerciales
Wintrust Financial Corporation	Compartir tecnología	Infraestructura bancaria digital

Asociaciones comerciales locales y cámaras de comercio

MSBI se involucra activamente con las redes comerciales locales a través de membresías y asociaciones:

• Cámara de Comercio de Illinois
• Midwest Business Alliance
• Centros de desarrollo de pequeñas empresas

Asociaciones de proveedores de seguros

Proveedor de seguros	Oferta de productos	Valor de asociación
Seguro nacional	Planes de protección comercial	$ 12.5 millones en ingresos de venta cruzada
Granja estatal	Integración de seguro personal	$ 8.3 millones en tarifas de referencia

Colaboraciones de proveedores de tecnología

La infraestructura bancaria digital de MSBI se basa en asociaciones con:

• Jack Henry & Asociado
• Fiserv
• Servicios en la nube de Microsoft Azure

Socios de redes hipotecarias y de préstamos

Socio de red	Segmento de préstamos	Volumen de transacción anual
Fannie Mae	Hipotecas residenciales	$ 245 millones
Administración de pequeñas empresas	Préstamo comercial	$ 87.6 millones

Midland States Bancorp, Inc. (MSBI) - Modelo de negocio: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, Midland States Bancorp informó activos totales de $ 8.2 mil millones. El banco opera 86 ubicaciones de banca de servicio completo en Illinois, Missouri y Wisconsin.

Categoría de servicio bancario	Volumen total (2023)
Cartera de préstamos comerciales	$ 4.7 mil millones
Cuentas bancarias personales	237,000 cuentas activas
Depósitos totales	$ 6.9 mil millones

Aviso de gestión de patrimonio e inversiones

Midland States Bancorp administra aproximadamente $ 1.2 mil millones en activos de gestión de patrimonio.

• Base de clientes de gestión de patrimonio: 15.300 clientes
• Activos promedio bajo administración por cliente: $ 78,431
• Ingresos de servicios de asesoramiento de inversiones: $ 42.6 millones en 2023

Originación de préstamo y suscripción

En 2023, el banco procesó los siguientes volúmenes de préstamos:

Tipo de préstamo	Volumen de origen total
Préstamos inmobiliarios comerciales	$ 2.3 mil millones
Préstamos hipotecarios residenciales	$ 456 millones
Préstamos agrícolas	$ 612 millones

Desarrollo de la plataforma de banca digital

Métricas de banca digital para 2023:

• Usuarios bancarios móviles: 128,000
• Transacciones bancarias en línea: 4.2 millones
• Inversión bancaria digital: $ 3.7 millones

Gestión de riesgos y monitoreo de cumplimiento

Gastos de cumplimiento y gestión de riesgos en 2023:

Área de cumplimiento	Gasto anual
Cumplimiento regulatorio	$ 5.2 millones
Infraestructura de ciberseguridad	$ 4.8 millones
Sistemas de auditoría interna	$ 2.1 millones

Midland States Bancorp, Inc. (MSBI) - Modelo de negocio: recursos clave

Red bancaria regional fuerte

A partir del cuarto trimestre de 2023, Midland States Bancorp opera 89 ubicaciones bancarias totales en Illinois y Missouri. Desglose geográfico:

Estado	Número de ramas
Illinois	72
Misuri	17

Equipo experimentado de gestión financiera

Composición de liderazgo ejecutivo:

• Total de los miembros del equipo ejecutivo: 8
• Experiencia de la industria bancaria promedio: 22 años
• Media tenencia ejecutiva con MSBI: 12 años

Infraestructura de tecnología de banca digital

Métricas de inversión tecnológica:

Categoría de inversión tecnológica	2023 Gastos
Plataformas de banca digital	$ 6.3 millones
Sistemas de ciberseguridad	$ 4.1 millones

Cartera de productos financieros diversificados

Desglose de la gama de productos:

• Productos de préstamos comerciales: 42%
• Productos bancarios del consumidor: 28%
• Servicios de gestión de patrimonio: 18%
• Gestión del Tesoro: 12%

Base de datos de clientes y gestión de relaciones

Métricas de la relación con el cliente:

Segmento de clientes	Total de clientes
Banca personal	124,500
Banca de negocios	18,750
Gestión de patrimonio	7,250

Midland States Bancorp, Inc. (MSBI) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para comunidades locales

A partir del cuarto trimestre de 2023, Midland States Bancorp sirve 86 lugares bancarios en Illinois, Missouri y Wisconsin. Los activos totales del banco fueron de $ 8.3 mil millones con una cartera de préstamos de $ 6.1 mil millones.

Presencia geográfica	Número de ubicaciones	Activos totales
Illinois	62	$ 6.2 mil millones
Misuri	15	$ 1.4 mil millones
Wisconsin	9	$ 0.7 mil millones

Tasas de interés competitivas y productos financieros

A partir de enero de 2024, MSBI ofrece las siguientes tarifas competitivas:

Producto	Tasa de interés
Cuenta de ahorro personal	3.75%
Verificación de negocios	2.25%
CD (12 meses)	4.50%

Experiencias bancarias digitales y tradicionales integrales

• Aplicación de banca móvil con 125,000 usuarios activos
• Volumen de transacciones en línea: 2.3 millones de transacciones mensuales
• Plataforma de banca digital que admite el 75% de las interacciones del cliente

Enfoque de servicio al cliente basado en relaciones

Tasa de retención de clientes: 87.5% a partir de 2023, con una duración promedio de la relación con el cliente de 7.2 años.

Asesoramiento y apoyo financieros a medida

Servicio de asesoramiento	Número de clientes	Tamaño promedio de la cartera
Gestión de patrimonio	4,200	$ 1.6 millones
Consultoría de pequeñas empresas	1,800	$450,000
Planificación de jubilación	6,500	$750,000

Midland States Bancorp, Inc. (MSBI) - Modelo de negocios: relaciones con los clientes

Gestión de relaciones personales

A partir del cuarto trimestre de 2023, Midland States Bancorp informó 2.336 empleados equivalentes a tiempo completo dedicados a la gestión de la relación con el cliente. El banco mantiene 87 ubicaciones bancarias en Illinois, Missouri y Wisconsin.

Segmento de clientes	Enfoque de gestión de relaciones	Frecuencia promedio de interacción con el cliente
Banca personal	Gerentes de relaciones dedicadas	4-6 interacciones por año
Banca de negocios	Gerentes de relaciones comerciales especializadas	8-12 interacciones por año
Gestión de patrimonio	Asesores financieros individuales	12-15 interacciones por año

Atención al cliente multicanal

Midland States Bancorp ofrece canales integrales de atención al cliente:

• Soporte telefónico: disponible los 7 días de la semana, 12 horas al día
• Soporte por correo electrónico: tiempo de respuesta dentro de las 24 horas hábiles
• Chat en vivo: disponible durante el horario comercial
• Apoyo en la rama: 87 ubicaciones físicas

Plataformas de banca en línea y móvil

Métricas de banca digital para 2023:

Plataforma	Usuarios activos	Volumen de transacción anual
Aplicación de banca móvil	126,500 usuarios	3.2 millones de transacciones
Plataforma bancaria en línea	154,300 usuarios	4.7 millones de transacciones

Servicios de consulta financiera regular

Las ofertas de consulta financiera incluyen:

• Revisiones financieras trimestrales gratuitas
• Consultas de planificación de jubilación
• Sesiones de estrategia de inversión
• Aviso financiero de pequeñas empresas

Compromiso comunitario y eventos locales de redes

Tipo de evento	Frecuencia anual	Alcance de participante estimado
Redes comerciales locales	42 eventos	3.200 participantes
Talleres de educación financiera	36 eventos	2.750 participantes
Programas de patrocinio comunitario	28 programas	5.600 miembros de la comunidad

Midland States Bancorp, Inc. (MSBI) - Modelo de negocios: canales

Red de sucursales bancarias físicas

A partir del cuarto trimestre de 2023, Midland States Bancorp opera 79 ubicaciones de banca de servicio completo en Illinois, Missouri y Wisconsin.

Estado	Número de ramas
Illinois	54
Misuri	15
Wisconsin	10

Sitio web de banca en línea

Midland States Bancorp proporciona una plataforma de banca digital integral con las siguientes características:

• Gestión de cuentas
• Servicios de pago de facturas
• Transferencias de fondos
• Depósito de cheque móvil

Aplicación de banca móvil

Se descargó la aplicación móvil del banco 87,500 veces en 2023, que representa un aumento del 22% respecto al año anterior.

Plataforma	Descargas de aplicaciones
iOS	52,500
Androide	35,000

Servicios de banca telefónica

Midland States Bancorp opera un centro de llamadas de servicio al cliente con 42 representantes dedicados, manejo de un promedio de 15,200 interacciones de clientes mensualmente.

Red de cajeros automáticos

El banco mantiene 94 cajeros automáticos patentados en sus regiones operativas, con 2.300 cajeros automáticos adicionales de redes sin recarga a través de asociaciones.

Tipo de cajero automático	Recuento total
Cajeros automáticos	94
ATMS de socios de red	2,300

Midland States Bancorp, Inc. (MSBI) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, Midland States Bancorp atiende a aproximadamente 2,375 clientes comerciales pequeños a medianos en Illinois, Missouri y Wisconsin.

Segmento de negocios	Número de clientes	Tamaño promedio del préstamo
Fabricación	412	$ 1.2 millones
Servicios profesionales	587	$685,000
Minorista	346	$475,000

Clientes de banca minorista individual

Total de clientes de banca minorista: 87,542 al 31 de diciembre de 2023.

• Cuentas corrientes personales: 52,314
• Cuentas de ahorro personal: 35,228
• Edad promedio del cliente: 42 años

Profesionales de la comunidad local

Midland afirma Bancorp se dirige a 3.246 profesionales locales en sus áreas centrales de mercado.

Categoría profesional	Conteo de clientes
Cuidado de la salud	1,124
Legal	687
Educación	542
Otros profesionales	893

Dueños de negocios agrícolas y rurales

Portafolio de préstamos agrícolas: $ 324.5 millones a partir del cuarto trimestre de 2023.

• Total de clientes agrícolas: 1.876
• Tamaño promedio del préstamo agrícola: $ 173,000
• Cobertura geográfica: Illinois, Missouri, Regiones rurales de Wisconsin

Clientes de gestión de patrimonio

Detalles del segmento de gestión de patrimonio al 31 de diciembre de 2023:

Segmento de clientes	Activos totales bajo administración	Número de clientes
Individuos de alto patrimonio	$ 412.3 millones	876
Planificación de jubilación	$ 287.6 millones	1,243
Gestión de inversiones	$ 215.4 millones	654

Midland States Bancorp, Inc. (MSBI) - Modelo de negocio: Estructura de costos

Gastos operativos de rama

A partir del cuarto trimestre de 2023, Midland States Bancorp informó gastos operativos de sucursales totales de $ 42.3 millones anuales.

Categoría de gastos	Costo anual
Alquiler e instalaciones	$ 18.6 millones
Utilidades	$ 3.7 millones
Mantenimiento	$ 5.2 millones

Mantenimiento de la infraestructura tecnológica

Los costos de infraestructura tecnológica para MSBI totalizaron $ 22.1 millones en 2023.

• Hardware de TI: $ 6.5 millones
• Licencias de software: $ 8.3 millones
• Sistemas de ciberseguridad: $ 4.9 millones
• Infraestructura de red: $ 2.4 millones

Salarios y beneficios de los empleados

Los gastos totales de personal para Midland States Bancorp en 2023 fueron de $ 124.6 millones.

Categoría de compensación	Cantidad anual
Salarios base	$ 89.3 millones
Beneficios de atención médica	$ 15.2 millones
Contribuciones de jubilación	$ 12.4 millones
Bonos de rendimiento	$ 7.7 millones

Costos de cumplimiento regulatorio

Los gastos de cumplimiento regulatorio para MSBI en 2023 ascendieron a $ 16.8 millones.

• Personal legal y de cumplimiento: $ 7.5 millones
• Auditoría e informes: $ 4.3 millones
• Tarifas de presentación regulatoria: $ 3.2 millones
• Capacitación de cumplimiento: $ 1.8 millones

Gastos de marketing y adquisición de clientes

Los gastos de marketing para Midland States Bancorp totalizaron $ 9.2 millones en 2023.

Canal de marketing	Gasto anual
Marketing digital	$ 3.6 millones
Medios tradicionales	$ 2.8 millones
Patrocinios comunitarios	$ 1.5 millones
Programas de adquisición de clientes	$ 1.3 millones

Midland States Bancorp, Inc. (MSBI) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos e inversiones

Para el año fiscal 2023, los estados de Midland Bancorp informaron $ 313.4 millones en ingresos de intereses totales. Ingresos por intereses de préstamo contabilizado $ 295.7 millones, mientras que los ingresos por intereses de inversión fueron $ 17.7 millones.

Categoría de ingresos	Cantidad (2023)
Ingresos por intereses totales	$ 313.4 millones
Ingresos por intereses de préstamo	$ 295.7 millones
Ingresos por intereses de inversión	$ 17.7 millones

Tarifas de servicio bancario

Cargos de servicio en cuentas de depósito generadas $ 22.1 millones en ingresos para el año 2023.

Servicios de asesoramiento de gestión de patrimonio

Servicios de gestión de patrimonio y fideicomisos contribuidos $ 8.6 millones al flujo de ingresos del banco en 2023.

Tarifas de origen de la hipoteca

Los ingresos de la banca hipotecaria para 2023 fueron $ 14.3 millones.

Ingresos relacionados con la hipoteca	Cantidad (2023)
Tarifas de origen de la hipoteca	$ 14.3 millones

Cargos de transacción y mantenimiento de la cuenta

Otros cargos y tarifas de servicio totalizaron $ 5.2 millones para el año fiscal 2023.

• Ingresos totales sin intereses: $ 50.2 millones
• Porcentaje de ingresos totales de tarifas y servicios: 13.8%

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Value Propositions

You're looking at how Midland States Bancorp, Inc. delivers value in late 2025, especially after making some big portfolio moves. The core value is built around being a focused, regional financial partner.

Full-service, community-based commercial and consumer banking remains central. As of September 30, 2025, the Community Bank segment held 67.3% of the total loan portfolio, amounting to $3.275 billion in balances. This segment is supported by a physical presence of 53 branch/office locations across Illinois and Missouri. The value here is local service; for instance, loans in the Eastern region grew by $30.6 million in the third quarter of 2025.

The bank offers comprehensive wealth management and trust services, which is a clear growth driver. For the third quarter of 2025, the Wealth Management Group generated a record $8.0 million in revenue. Furthermore, Assets Under Administration (AUM/A) stood at $4.36 billion as of September 30, 2025. This shows the market trusts them with significant assets, even while the core bank navigates credit adjustments.

Local decision-making is a key differentiator, focusing on regional economic growth in markets like St. Louis and Chicago, where commercial growth opportunities are noted. This local touch supports the financial solutions for small and mid-sized businesses. Commercial deposits showed strength, rising 9.0% linked-quarter in Q3 2025, signaling deepening commercial relationships.

A major part of the current value proposition is the enhanced credit quality and risk profile post-divestiture. Midland States Bancorp, Inc. completed the sale of substantially all of its equipment finance portfolio on November 28, 2025, for $502 million in cash. This portfolio was valued at approximately $599 million in loans and leases outstanding just before the sale. This strategic move directly supports the goal of reducing higher-risk credit exposures. The result is a cleaner balance sheet; Nonperforming Assets (NPAs) to total assets fell to 1.02% as of September 30, 2025, a significant improvement from 2.10% at the end of 2024. The company is also actively reducing its Specialty Finance exposure, targeting less than 10% of total loans.

Here's a quick look at how the loan portfolio composition reflects this strategic shift as of the end of Q3 2025, before the full impact of the sale is reflected in the next period's segment breakdown:

Loan Segment	Balance (in millions, 9/30/2025)	% of Total Loans (9/30/2025)	Strategic Status
Community Bank	$3,275	67.3%	Core focus, growing in St. Louis/Chicago
Specialty Finance	$642	13.3%	Reducing exposure to target < 10%
Equipment Finance	$638	13.1%	Substantially all sold on 11/28/2025
Non-Core and Other	$313	6.3%	Reducing higher-risk credit exposures
Total Loans	$4,868	100%	Decreased $168 million linked quarter

The bank is also maintaining a solid capital base to support its operations, with the Consolidated CET1 ratio at 9.37% and the Total Capital ratio at 14.29% as of Q3 2025. The focus now is on building that CET1 ratio over 10%.

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Customer Relationships

You're looking at how Midland States Bancorp, Inc. (MSBI) builds and keeps its customer base, especially after that big portfolio sale. The core idea here is that they are doubling down on direct, personal interaction for high-value services while expecting digital tools to handle the routine stuff.

Relationship-driven model through dedicated branch staff and advisors

Midland States Bancorp, Inc. emphasizes a relationship-first approach, which you can see reflected in their deposit growth, even as they simplify their balance sheet. For instance, in the first quarter of 2025, their retail deposits grew by $96.8 million, which they attributed directly to a growth and marketing strategy implemented late in that quarter. Also, noninterest-bearing deposits increased by $35.1 million in Q1 2025, suggesting a deeper, non-interest-bearing relationship with core commercial and retail customers. This isn't just about transactions; it's about embedding the bank into the customer's financial life.

Personalized service for Wealth Management clients

For clients needing trust, fiduciary, or investment management services, the service model is definitely high-touch. The Wealth Management Group is a key focus area, especially after the strategic decision to exit equipment finance. As of September 30, 2025, this group was managing assets worth approximately $4.36 billion. To support this high-value segment, the Company added three new sales positions in the second quarter of 2025, showing a direct investment in adding relationship capacity. This focus on dedicated personnel is how they aim to retain and grow assets under administration, which stood at $4.18 billion as of June 30, 2025.

High-touch commercial banking for business clients

The commercial side, which they call the Community Bank, relies on loan officers and relationship managers to drive growth. You see this in their consistent, intentional growth in core lending. Loans originated by the Community Bank increased by $56.8 million, or 1.8%, between December 31, 2024, and March 31, 2025. This momentum continued, with Community Bank originated loans increasing another $58.9 million, or 1.8%, from March 31, 2025, to June 30, 2025. They are actively pursuing growth in this relationship-based lending area, which suggests they are prioritizing these direct business banking relationships.

Digital self-service tools for everyday banking

While Midland States Bancorp, Inc. focuses on relationships, they operate in a market where digital is the expectation for daily tasks. Industry-wide, over 83% of U.S. adults used digital banking services as of 2025, and 72% of global banking customers prefer using mobile apps for core services. Midland States Bancorp, Inc. must meet this baseline expectation, offering digital tools for convenience, even if the high-value interactions remain personal. The goal here is defintely to make routine tasks frictionless so that staff time is freed up for complex, relationship-building activities.

Community commitment and financial empowerment programs

The strategic shift, highlighted by the November 28, 2025, sale of substantially all of its equipment finance portfolio for $502 million in cash, clearly signals a sharpening of focus on core community banking and wealth management. This move allows the company to concentrate resources and capital on local markets. While I don't have the specific dollar amount for their 2025 community investment programs, the strategic realignment itself is the biggest indicator of commitment-directing capital away from specialty finance and toward community-focused operations.

Here's a quick look at the scale of the customer-facing segments as of mid-to-late 2025:

Metric	Date	Amount
Total Assets	September 30, 2025	$6.91 billion
Wealth Management Assets Under Administration (AUA)	September 30, 2025	$4.36 billion
Community Bank Loan Growth (Q1 2025)	March 31, 2025 vs. Dec 31, 2024	$56.8 million (1.8%)
Retail Deposit Increase (Q1 2025)	Q1 2025	$96.8 million
New Wealth Management Sales Positions Added	Q2 2025	3

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Channels

Midland States Bancorp, Inc. deploys its services across a mix of physical presence and digital platforms to reach its customer segments.

The physical branch network of 53 locations serves customers across Illinois and Missouri, providing a tangible touchpoint for Community Bank and Personal Banking services. This physical footprint is complemented by dedicated teams for specialized services.

The digital channel includes online and mobile banking platforms, supporting the bank's evolving tech-forward strategy. While specific active user counts aren't public, this forms the backbone for modern customer engagement.

Private Client Services are delivered through dedicated Wealth Advisors. The Assets Under Administration (AUA) for the Wealth Management Group showed growth, reaching approximately $4.364 billion as of September 30, 2025. The quarterly revenue from this segment hit $8.02 million in the third quarter of 2025, which was noted as a record quarter. The firm is actively expanding this channel, having added one wealth advisor during the third quarter of 2025, following the addition of three new sales positions in the second quarter of 2025.

Commercial loan officers and business development teams focus on growth opportunities, particularly in the St. Louis and Chicago markets, supporting the Commercial Banking segment. Community Bank deposits rose by $69.9 million in the third quarter of 2025, driven by increases in commercial deposits.

The ATM network access is available to customers for basic transactions.

Here are the key quantitative metrics related to these channels as of the third quarter of 2025:

Channel Component	Metric	Value as of Late 2025 (Q3 2025)
Physical Network	Branch/Office Locations	53
Wealth Management	Assets Under Administration (AUA)	$4.364 billion
Wealth Management	Quarterly Revenue	$8.02 million
Community Bank Deposits	Growth in Q3 2025	$69.9 million

The delivery mechanisms also include specialized services:

• Physical branch network of 53 locations in Illinois and Missouri.
• Online and mobile banking platforms for digital transactions.
• Dedicated Wealth Advisors supporting Private Wealth Management.
• Commercial loan officers and business development teams targeting St. Louis and Chicago.
• Access to an ATM network.

The bank is also investing in technology tools and data to drive customer engagement and cross sell opportunities with the Community Bank. The company ceased equipment finance production effective September 30, 2025, which impacts one of its prior distribution channels.

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Customer Segments

Midland States Bancorp, Inc. serves distinct customer groups across its core community banking and wealth management operations, following a strategic pivot away from its equipment finance portfolio as of late 2025.

The primary customer segments targeted for lending and deposit gathering are:

• Small and mid-sized commercial businesses.
• Individual retail consumers in Illinois and Missouri.
• High-net-worth individuals and families (Wealth Management).
• Municipalities and public funds.

The lending focus heavily features Commercial Real Estate (CRE) borrowers, which is a significant portion of the loan book.

Here's a look at the scale of the key segments as of September 30, 2025, based on the latest available data:

Segment Proxy	Financial Metric	Amount (as of 9/30/2025)
Commercial & CRE Lending Base	Total Loans	$4.87 billion
Commercial Real Estate (CRE) Borrowers	CRE Loans as % of Total Loans	48.0%
Wealth Management Clients	Assets Under Administration (AUA)	$4.36 billion
Wealth Management Clients	Wealth Management Revenue (Q3 2025)	$8.0 million

The geographic footprint for the community banking side is concentrated, with Midland States Bank operating 53 branch/office locations in Illinois and Missouri.

For individual retail consumers, there were positive trends in certain deposit categories, such as retail deposits increasing by $96.8 million in the first quarter of 2025 as part of a growth strategy. Deposits from municipalities and public funds were noted as declining in Q3 2025, alongside brokered deposits, as part of a strategy to reduce higher-cost funding sources.

The High-net-worth individuals and families segment, managed through the Private Wealth Management group, is a critical component, evidenced by its $4.36 billion in Assets Under Administration as of September 30, 2025. This group is targeted for deeper relationships, with a focus to cross-sell wealth and trust products with commercial clients.

The Commercial Real Estate (CRE) segment is clearly defined by its weighting in the loan portfolio:

• CRE loans represented 48.0% of Total Loans as of September 30, 2025.
• The overall loan portfolio stood at $4.87 billion at that date.

The small and mid-sized commercial businesses are the core of the Community Bank lending, with new loan production focused on high-quality commercial clients that bring full banking relationships.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Cost Structure

You're looking at the expense side of Midland States Bancorp, Inc.'s operations as of late 2025. The cost structure is heavily influenced by funding costs, personnel to support the Community Bank and Wealth Management growth, and managing credit risk exposure, especially after the strategic exit from equipment finance originations effective September 30, 2025.

Interest expense on deposits and borrowings remains a primary cost, though there's been positive movement. The cost of deposits has been falling, which helps the Net Interest Margin (NIM). For the three months ended June 30, 2025, the cost of deposits fell to 2.19%, down from 2.29% in Q1 2025. By the third quarter of 2025, the cost of deposits fell further to 2.12%. This reduction is attributed to the rate cuts enacted by the Federal Reserve Bank in late 2024 and the intentional reduction of higher-cost deposits, like brokered deposits, which decreased by $81.5 million from June 30, 2025, to September 30, 2025. The interest expense on total interest-bearing liabilities for Q2 2025 was $41,065 thousand.

Personnel costs reflect the investment in relationship banking and advisory services. While specific Q3 2025 personnel costs aren't broken out granularly, Q1 2025 showed Salaries and employee benefits expense at $26,416 thousand. The focus on the Wealth Management Group is clear: they added one wealth advisor during the third quarter of 2025, following the addition of six new sales positions in Q1 2025. Also, 3 new commercial bankers were added in Q3 2025, supporting Community Bank deposit growth.

The Provision for credit losses saw a significant step-up to address specific portfolio risks. As you noted, the Provision for credit losses for the third quarter of 2025 was $20.0 million. A substantial part of this, about $15 million, was due to an increase in loss given default assumptions related to the equipment finance portfolio. This compares to a provision of $17.4 million in Q2 2025 and $8.25 million in Q1 2025. The Allowance for credit losses on loans stood at $100.9 million as of September 30, 2025.

For technology and other operational overhead, we look at the noninterest expense components from earlier in the year, which management guided to a near-term run rate of approximately $48.0 million to $49.0 million in Q1 2025. Midland States Bancorp, Inc. is actively investing in technology tools and data to enhance customer engagement and cross-selling opportunities.

Here's a look at the detailed noninterest expense components from the first quarter of 2025, which gives you a baseline for the fixed and semi-variable costs:

Expense Category (in thousands)	Q1 2025 Amount	Focus Area
Salaries and employee benefits	$26,416	Personnel Costs
Data processing	$6,919	Technology and Data Processing
Occupancy and equipment	$4,498	Branch/Facility Costs
Professional services	$2,741	Regulatory/Legal/Admin
FDIC insurance	$1,463	Regulatory Compliance
Amortization of intangible assets	$911	Non-cash/Administrative

Regulatory compliance and general administrative costs include items like professional services and FDIC insurance. Professional services were $2,741 thousand in Q1 2025, with management noting higher levels of legal fees related to loan collections during that period. FDIC insurance was $1,463 thousand in Q1 2025. On the regulatory front, Midland States Bancorp, Inc. received a deficiency notification from Nasdaq in November 2025 for not filing its Q2 2025 report on time, indicating non-compliance with Listing Rule 5250(c)(1).

The overall noninterest expense for Q3 2025 was reported in aggregate, with Total Noninterest Expenses at $49.8 million in Q3 2025, compared to $50.0 million in Q2 2025.

• Total Noninterest Expenses (Q3 2025): $49.8 million
• Total Noninterest Expenses (Q2 2025): $50.0 million
• Noninterest Expense to average assets (Q2 2025): 2.80%
• Noninterest Expense to average assets (Q1 2025): 2.65%

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Revenue Streams

You're looking at the revenue generation engine for Midland States Bancorp, Inc. as of late 2025. It's a mix of traditional lending income, fee-based services, and wealth management growth.

Net Interest Income from the loan portfolio remains the primary driver, though the portfolio composition is shifting following strategic decisions. Total loans stood at $4.87 billion as of September 30, 2025. The Net Interest Income for the third quarter of 2025 was $61.1 million. The Net Interest Margin for Q3 2025 was reported at 3.79%, or 3.69% when excluding a $1.6 million interest recovery.

The Wealth Management fees segment achieved a record performance in Q3 2025. Wealth Management revenue totaled $8.0 million for the quarter. Assets under administration (AUA) for this group were $4.36 billion at September 30, 2025.

Non-interest income, which bundles service charges, merchant services, and commissions, totaled $20.0 million for the third quarter of 2025. This figure reflects a dynamic where non-interest income rose 2.9% sequentially when excluding credit enhancement income.

Here's a quick look at the key revenue components from the third quarter of 2025:

Revenue Component	Amount (Q3 2025)
Net Interest Income	$61.1 million
Wealth Management Revenue	$8.0 million
Total Non-interest Income	$20.0 million
Total Reported Revenue	$81.1 million

The remaining revenue streams feed into that total non-interest income figure. You should track these specific areas as they relate to the $20.0 million total:

• Non-interest income from service charges and merchant services.
• Insurance and financial planning service commissions.
• Interest income from investment securities.

The loan portfolio size as of September 30, 2025, was $4.87 billion. Following the sale of substantially all of the equipment finance portfolio, the pro forma loan portfolio total as of a pro forma September 30 was $4.3 billion.