Midland States Bancorp, Inc. (MSBI): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von Midland States Bancorp, Inc. (MSBI), einem dynamischen Finanzinstitut, das das traditionelle Bankwesen durch ein sorgfältig ausgearbeitetes Geschäftsmodell transformiert. Durch die nahtlose Verbindung von regionalem Fachwissen, innovativen digitalen Lösungen und gemeinschaftsorientierten Dienstleistungen hat sich MSBI als vielseitiges Finanzkraftwerk positioniert, das über herkömmliche Bankparadigmen hinausgeht. Ihr einzigartiger Ansatz integriert personalisierte Kundenbeziehungen, modernste Technologie und umfassende Finanzprodukte, um ein robustes Ökosystem zu schaffen, das verschiedene Kundensegmente in Illinois und Missouri bedient.

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Wichtige Partnerschaften

Kollaborative Dienste für regionale Banken und Finanzinstitute

Ab 2024 unterhält Midland States Bancorp strategische Partnerschaften mit den folgenden regionalen Finanzinstituten:

Partnerinstitution	Art der Zusammenarbeit	Leistungsumfang
Erste Mid-Illinois-Bank	Interbankdienstleistungen	Cash-Management
Heartland Bank	Kreditnetzwerk	Syndizierung gewerblicher Kredite
Wintrust Financial Corporation	Technologieaustausch	Digitale Banking-Infrastruktur

Lokale Wirtschaftsverbände und Handelskammern

MSBI engagiert sich durch Mitgliedschaften und Partnerschaften aktiv mit lokalen Unternehmensnetzwerken:

• Handelskammer von Illinois
• Midwest Business Alliance
• Entwicklungszentren für kleine Unternehmen

Partnerschaften mit Versicherungsanbietern

Versicherungsanbieter	Produktangebot	Partnerschaftswert
Bundesweite Versicherung	Unternehmensschutzpläne	12,5 Millionen US-Dollar an Cross-Selling-Einnahmen
Staatsfarm	Persönliche Versicherungsintegration	8,3 Millionen US-Dollar an Vermittlungsgebühren

Kooperationen von Technologieanbietern

Die digitale Banking-Infrastruktur von MSBI basiert auf Partnerschaften mit:

• Jack Henry & Mitarbeiter
• Fiserv
• Microsoft Azure Cloud-Dienste

Netzwerkpartner für Hypotheken und Kredite

Netzwerkpartner	Kreditsegment	Jährliches Transaktionsvolumen
Fannie Mae	Wohnhypotheken	245 Millionen Dollar
Verwaltung kleiner Unternehmen	Kommerzielle Kreditvergabe	87,6 Millionen US-Dollar

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete Midland States Bancorp ein Gesamtvermögen von 8,2 Milliarden US-Dollar. Die Bank betreibt 86 Bankstandorte mit umfassendem Serviceangebot in Illinois, Missouri und Wisconsin.

Kategorie Bankdienstleistungen	Gesamtvolumen (2023)
Gewerbliches Kreditportfolio	4,7 Milliarden US-Dollar
Persönliche Bankkonten	237.000 aktive Konten
Gesamteinlagen	6,9 Milliarden US-Dollar

Vermögensverwaltung und Anlageberatung

Midland States Bancorp verwaltet rund 1,2 Milliarden US-Dollar an Vermögensverwaltungsvermögen.

• Kundenstamm im Bereich Wealth Management: 15.300 Kunden
• Durchschnittliches verwaltetes Vermögen pro Kunde: 78.431 USD
• Umsatz mit Anlageberatungsdienstleistungen: 42,6 Millionen US-Dollar im Jahr 2023

Kreditvergabe und Underwriting

Im Jahr 2023 wickelte die Bank folgende Kreditvolumina ab:

Darlehenstyp	Gesamtes Originierungsvolumen
Gewerbliche Immobilienkredite	2,3 Milliarden US-Dollar
Hypothekendarlehen für Wohnimmobilien	456 Millionen US-Dollar
Agrarkredite	612 Millionen Dollar

Entwicklung einer digitalen Banking-Plattform

Digital-Banking-Kennzahlen für 2023:

• Mobile-Banking-Nutzer: 128.000
• Online-Banking-Transaktionen: 4,2 Millionen
• Investition in digitales Banking: 3,7 Millionen US-Dollar

Risikomanagement und Compliance-Überwachung

Ausgaben für Compliance und Risikomanagement im Jahr 2023:

Compliance-Bereich	Jährliche Ausgaben
Einhaltung gesetzlicher Vorschriften	5,2 Millionen US-Dollar
Cybersicherheitsinfrastruktur	4,8 Millionen US-Dollar
Interne Revisionssysteme	2,1 Millionen US-Dollar

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Bankennetzwerk

Ab dem vierten Quartal 2023 ist Midland States Bancorp tätig Insgesamt 89 Bankstandorte in ganz Illinois und Missouri. Geografische Aufteilung:

Staat	Anzahl der Filialen
Illinois	72
Missouri	17

Erfahrenes Finanzmanagement-Team

Zusammensetzung der Geschäftsführung:

• Gesamtzahl der Mitglieder des Führungsteams: 8
• Durchschnittliche Erfahrung in der Bankenbranche: 22 Jahre
• Durchschnittliche Führungszugehörigkeit bei MSBI: 12 Jahre

Digitale Banking-Technologie-Infrastruktur

Kennzahlen für Technologieinvestitionen:

Kategorie „Technologieinvestitionen“.	Ausgaben 2023
Digitale Banking-Plattformen	6,3 Millionen US-Dollar
Cybersicherheitssysteme	4,1 Millionen US-Dollar

Diversifiziertes Finanzproduktportfolio

Aufschlüsselung der Produktpalette:

• Gewerbliche Kreditprodukte: 42 %
• Consumer-Banking-Produkte: 28 %
• Vermögensverwaltungsdienstleistungen: 18 %
• Treasury-Management: 12 %

Kundendatenbank und Beziehungsmanagement

Kennzahlen zur Kundenbeziehung:

Kundensegment	Gesamtzahl der Kunden
Persönliches Banking	124,500
Geschäftsbanking	18,750
Vermögensverwaltung	7,250

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

Ab dem vierten Quartal 2023 bedient Midland States Bancorp 86 Bankstandorte in Illinois, Missouri und Wisconsin. Die Gesamtaktiva der Bank beliefen sich auf 8,3 Milliarden US-Dollar bei einem Kreditportfolio von 6,1 Milliarden US-Dollar.

Geografische Präsenz	Anzahl der Standorte	Gesamtvermögen
Illinois	62	6,2 Milliarden US-Dollar
Missouri	15	1,4 Milliarden US-Dollar
Wisconsin	9	0,7 Milliarden US-Dollar

Wettbewerbsfähige Zinssätze und Finanzprodukte

Ab Januar 2024 bietet MSBI die folgenden wettbewerbsfähigen Tarife an:

Produkt	Zinssatz
Persönliches Sparkonto	3.75%
Geschäftsprüfung	2.25%
CD (12 Monate)	4.50%

Umfassende digitale und traditionelle Bankerfahrungen

• Mobile-Banking-App mit 125.000 aktiven Nutzern
• Online-Transaktionsvolumen: 2,3 Millionen monatliche Transaktionen
• Digitale Banking-Plattform, die 75 % der Kundeninteraktionen unterstützt

Beziehungsbasierter Kundenservice-Ansatz

Kundenbindungsrate: 87,5 % (Stand 2023), bei einer durchschnittlichen Kundenbeziehungsdauer von 7,2 Jahren.

Maßgeschneiderte Finanzberatung und Unterstützung

Beratungsdienst	Anzahl der Kunden	Durchschnittliche Portfoliogröße
Vermögensverwaltung	4,200	1,6 Millionen US-Dollar
Beratung für Kleinunternehmen	1,800	$450,000
Ruhestandsplanung	6,500	$750,000

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Kundenbeziehungen

Persönliches Beziehungsmanagement

Im vierten Quartal 2023 meldete Midland States Bancorp 2.336 Vollzeitmitarbeiter, die sich dem Kundenbeziehungsmanagement widmen. Die Bank unterhält 87 Bankstandorte in Illinois, Missouri und Wisconsin.

Kundensegment	Beziehungsmanagement-Ansatz	Durchschnittliche Kundeninteraktionshäufigkeit
Persönliches Banking	Engagierte Beziehungsmanager	4-6 Interaktionen pro Jahr
Geschäftsbanking	Spezialisierte Business Relationship Manager	8-12 Interaktionen pro Jahr
Vermögensverwaltung	Individuelle Finanzberater	12-15 Interaktionen pro Jahr

Multi-Channel-Kundensupport

Midland States Bancorp bietet umfassende Kundensupportkanäle:

• Telefonsupport: 7 Tage die Woche, 12 Stunden täglich verfügbar
• E-Mail-Support: Reaktionszeit innerhalb von 24 Geschäftsstunden
• Live-Chat: Während der Geschäftszeiten verfügbar
• Filialunterstützung: 87 physische Standorte

Online- und Mobile-Banking-Plattformen

Digital-Banking-Kennzahlen für 2023:

Plattform	Aktive Benutzer	Jährliches Transaktionsvolumen
Mobile-Banking-App	126.500 Benutzer	3,2 Millionen Transaktionen
Online-Banking-Plattform	154.300 Benutzer	4,7 Millionen Transaktionen

Regelmäßige Finanzberatungsdienste

Zu den Finanzberatungsangeboten gehören:

• Kostenlose vierteljährliche Finanzberichte
• Beratung zur Altersvorsorge
• Sitzungen zur Anlagestrategie
• Finanzberatung für Kleinunternehmen

Community-Engagement und lokale Networking-Events

Ereignistyp	Jährliche Häufigkeit	Geschätzte Teilnehmerreichweite
Lokales Business-Networking	42 Veranstaltungen	3.200 Teilnehmer
Workshops zur Finanzbildung	36 Veranstaltungen	2.750 Teilnehmer
Community-Sponsoring-Programme	28 Programme	5.600 Community-Mitglieder

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Kanäle

Filialnetz einer physischen Bank

Im vierten Quartal 2023 betreibt Midland States Bancorp 79 Bankstandorte mit umfassendem Serviceangebot in Illinois, Missouri und Wisconsin.

Staat	Anzahl der Filialen
Illinois	54
Missouri	15
Wisconsin	10

Online-Banking-Website

Midland States Bancorp bietet eine umfassende digitale Banking-Plattform mit den folgenden Funktionen:

• Kontoverwaltung
• Rechnungszahlungsdienste
• Geldtransfers
• Mobile Scheckeinzahlung

Mobile-Banking-Anwendung

Die mobile App der Bank wurde heruntergeladen 87.500 Mal im Jahr 2023, was einem Anstieg von 22 % gegenüber dem Vorjahr entspricht.

Plattform	App-Downloads
iOS	52,500
Android	35,000

Telefon-Banking-Dienste

Midland States Bancorp betreibt ein Kundenservice-Callcenter mit 42 engagierte Vertreterund wickelt monatlich durchschnittlich 15.200 Kundeninteraktionen ab.

ATM-Netzwerk

Die Bank unterhält in ihren Geschäftsregionen 94 eigene Geldautomaten und durch Partnerschaften weitere 2.300 gebührenfreie Netzwerk-Geldautomaten.

Geldautomatentyp	Gesamtzahl
Eigene Geldautomaten	94
Geldautomaten von Netzwerkpartnern	2,300

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut Midland States Bancorp etwa 2.375 kleine und mittlere Geschäftskunden in Illinois, Missouri und Wisconsin.

Geschäftssegment	Anzahl der Kunden	Durchschnittliche Kredithöhe
Herstellung	412	1,2 Millionen US-Dollar
Professionelle Dienstleistungen	587	$685,000
Einzelhandel	346	$475,000

Privatkunden im Privatkundengeschäft

Gesamtzahl der Retail-Banking-Kunden: 87.542 zum 31. Dezember 2023.

• Persönliche Girokonten: 52.314
• Persönliche Sparkonten: 35.228
• Durchschnittliches Kundenalter: 42 Jahre

Lokale Community-Experten

Midland States Bancorp zielt auf 3.246 lokale Fachkräfte in seinen Kernmarktgebieten ab.

Professionelle Kategorie	Kundenanzahl
Gesundheitswesen	1,124
Legal	687
Bildung	542
Andere Fachleute	893

Inhaber landwirtschaftlicher und ländlicher Unternehmen

Agrarkreditportfolio: 324,5 Millionen US-Dollar, Stand 4. Quartal 2023.

• Gesamtzahl der landwirtschaftlichen Kunden: 1.876
• Durchschnittliche Höhe des Agrarkredits: 173.000 $
• Geografische Abdeckung: ländliche Regionen Illinois, Missouri, Wisconsin

Wealth-Management-Kunden

Details zum Vermögensverwaltungssegment zum 31. Dezember 2023:

Kundensegment	Gesamtes verwaltetes Vermögen	Anzahl der Kunden
Vermögende Privatpersonen	412,3 Millionen US-Dollar	876
Ruhestandsplanung	287,6 Millionen US-Dollar	1,243
Investmentmanagement	215,4 Millionen US-Dollar	654

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Ab dem vierten Quartal 2023 meldete Midland States Bancorp jährliche Gesamtbetriebskosten der Filialen in Höhe von 42,3 Millionen US-Dollar.

Ausgabenkategorie	Jährliche Kosten
Miete und Ausstattung	18,6 Millionen US-Dollar
Dienstprogramme	3,7 Millionen US-Dollar
Wartung	5,2 Millionen US-Dollar

Wartung der Technologieinfrastruktur

Die Kosten für die Technologieinfrastruktur für MSBI beliefen sich im Jahr 2023 auf insgesamt 22,1 Millionen US-Dollar.

• IT-Hardware: 6,5 Millionen US-Dollar
• Softwarelizenzierung: 8,3 Millionen US-Dollar
• Cybersicherheitssysteme: 4,9 Millionen US-Dollar
• Netzwerkinfrastruktur: 2,4 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die gesamten Personalkosten für Midland States Bancorp beliefen sich im Jahr 2023 auf 124,6 Millionen US-Dollar.

Vergütungskategorie	Jährlicher Betrag
Grundgehälter	89,3 Millionen US-Dollar
Gesundheitsleistungen	15,2 Millionen US-Dollar
Altersvorsorgebeiträge	12,4 Millionen US-Dollar
Leistungsprämien	7,7 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Kosten für die Einhaltung gesetzlicher Vorschriften beliefen sich für MSBI im Jahr 2023 auf 16,8 Millionen US-Dollar.

• Personal für Recht und Compliance: 7,5 Millionen US-Dollar
• Prüfung und Berichterstattung: 4,3 Millionen US-Dollar
• Zulassungsgebühren: 3,2 Millionen US-Dollar
• Compliance-Schulung: 1,8 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für Midland States Bancorp beliefen sich im Jahr 2023 auf insgesamt 9,2 Millionen US-Dollar.

Marketingkanal	Jährliche Ausgaben
Digitales Marketing	3,6 Millionen US-Dollar
Traditionelle Medien	2,8 Millionen US-Dollar
Gemeinschaftspatenschaften	1,5 Millionen Dollar
Kundengewinnungsprogramme	1,3 Millionen US-Dollar

Midland States Bancorp, Inc. (MSBI) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Krediten und Investitionen

Für das Geschäftsjahr 2023 berichtete Midland States Bancorp 313,4 Millionen US-Dollar an den gesamten Zinserträgen. Darlehenszinserträge berücksichtigt 295,7 Millionen US-Dollar, während Kapitalzinserträge betrugen 17,7 Millionen US-Dollar.

Umsatzkategorie	Betrag (2023)
Gesamter Zinsertrag	313,4 Millionen US-Dollar
Darlehenszinserträge	295,7 Millionen US-Dollar
Kapitalanlagezinserträge	17,7 Millionen US-Dollar

Gebühren für Bankdienstleistungen

Servicegebühren für Depotkonten generiert 22,1 Millionen US-Dollar Umsatz für das Jahr 2023.

Beratungsdienstleistungen im Bereich Vermögensverwaltung

Vermögensverwaltung und Treuhanddienste trugen dazu bei 8,6 Millionen US-Dollar zur Einnahmequelle der Bank im Jahr 2023 beitragen.

Gebühren für die Vergabe von Hypotheken

Die Einnahmen aus dem Hypothekenbankgeschäft für 2023 betrugen 14,3 Millionen US-Dollar.

Hypothekenbezogene Einnahmen	Betrag (2023)
Gebühren für die Vergabe von Hypotheken	14,3 Millionen US-Dollar

Transaktions- und Kontoführungsgebühren

Sonstige Servicegebühren und Gebühren insgesamt 5,2 Millionen US-Dollar für das Geschäftsjahr 2023.

• Gesamter zinsunabhängiger Ertrag: 50,2 Millionen US-Dollar
• Prozentsatz der Gesamteinnahmen aus Gebühren und Dienstleistungen: 13.8%

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Value Propositions

You're looking at how Midland States Bancorp, Inc. delivers value in late 2025, especially after making some big portfolio moves. The core value is built around being a focused, regional financial partner.

Full-service, community-based commercial and consumer banking remains central. As of September 30, 2025, the Community Bank segment held 67.3% of the total loan portfolio, amounting to $3.275 billion in balances. This segment is supported by a physical presence of 53 branch/office locations across Illinois and Missouri. The value here is local service; for instance, loans in the Eastern region grew by $30.6 million in the third quarter of 2025.

The bank offers comprehensive wealth management and trust services, which is a clear growth driver. For the third quarter of 2025, the Wealth Management Group generated a record $8.0 million in revenue. Furthermore, Assets Under Administration (AUM/A) stood at $4.36 billion as of September 30, 2025. This shows the market trusts them with significant assets, even while the core bank navigates credit adjustments.

Local decision-making is a key differentiator, focusing on regional economic growth in markets like St. Louis and Chicago, where commercial growth opportunities are noted. This local touch supports the financial solutions for small and mid-sized businesses. Commercial deposits showed strength, rising 9.0% linked-quarter in Q3 2025, signaling deepening commercial relationships.

A major part of the current value proposition is the enhanced credit quality and risk profile post-divestiture. Midland States Bancorp, Inc. completed the sale of substantially all of its equipment finance portfolio on November 28, 2025, for $502 million in cash. This portfolio was valued at approximately $599 million in loans and leases outstanding just before the sale. This strategic move directly supports the goal of reducing higher-risk credit exposures. The result is a cleaner balance sheet; Nonperforming Assets (NPAs) to total assets fell to 1.02% as of September 30, 2025, a significant improvement from 2.10% at the end of 2024. The company is also actively reducing its Specialty Finance exposure, targeting less than 10% of total loans.

Here's a quick look at how the loan portfolio composition reflects this strategic shift as of the end of Q3 2025, before the full impact of the sale is reflected in the next period's segment breakdown:

Loan Segment	Balance (in millions, 9/30/2025)	% of Total Loans (9/30/2025)	Strategic Status
Community Bank	$3,275	67.3%	Core focus, growing in St. Louis/Chicago
Specialty Finance	$642	13.3%	Reducing exposure to target < 10%
Equipment Finance	$638	13.1%	Substantially all sold on 11/28/2025
Non-Core and Other	$313	6.3%	Reducing higher-risk credit exposures
Total Loans	$4,868	100%	Decreased $168 million linked quarter

The bank is also maintaining a solid capital base to support its operations, with the Consolidated CET1 ratio at 9.37% and the Total Capital ratio at 14.29% as of Q3 2025. The focus now is on building that CET1 ratio over 10%.

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Customer Relationships

You're looking at how Midland States Bancorp, Inc. (MSBI) builds and keeps its customer base, especially after that big portfolio sale. The core idea here is that they are doubling down on direct, personal interaction for high-value services while expecting digital tools to handle the routine stuff.

Relationship-driven model through dedicated branch staff and advisors

Midland States Bancorp, Inc. emphasizes a relationship-first approach, which you can see reflected in their deposit growth, even as they simplify their balance sheet. For instance, in the first quarter of 2025, their retail deposits grew by $96.8 million, which they attributed directly to a growth and marketing strategy implemented late in that quarter. Also, noninterest-bearing deposits increased by $35.1 million in Q1 2025, suggesting a deeper, non-interest-bearing relationship with core commercial and retail customers. This isn't just about transactions; it's about embedding the bank into the customer's financial life.

Personalized service for Wealth Management clients

For clients needing trust, fiduciary, or investment management services, the service model is definitely high-touch. The Wealth Management Group is a key focus area, especially after the strategic decision to exit equipment finance. As of September 30, 2025, this group was managing assets worth approximately $4.36 billion. To support this high-value segment, the Company added three new sales positions in the second quarter of 2025, showing a direct investment in adding relationship capacity. This focus on dedicated personnel is how they aim to retain and grow assets under administration, which stood at $4.18 billion as of June 30, 2025.

High-touch commercial banking for business clients

The commercial side, which they call the Community Bank, relies on loan officers and relationship managers to drive growth. You see this in their consistent, intentional growth in core lending. Loans originated by the Community Bank increased by $56.8 million, or 1.8%, between December 31, 2024, and March 31, 2025. This momentum continued, with Community Bank originated loans increasing another $58.9 million, or 1.8%, from March 31, 2025, to June 30, 2025. They are actively pursuing growth in this relationship-based lending area, which suggests they are prioritizing these direct business banking relationships.

Digital self-service tools for everyday banking

While Midland States Bancorp, Inc. focuses on relationships, they operate in a market where digital is the expectation for daily tasks. Industry-wide, over 83% of U.S. adults used digital banking services as of 2025, and 72% of global banking customers prefer using mobile apps for core services. Midland States Bancorp, Inc. must meet this baseline expectation, offering digital tools for convenience, even if the high-value interactions remain personal. The goal here is defintely to make routine tasks frictionless so that staff time is freed up for complex, relationship-building activities.

Community commitment and financial empowerment programs

The strategic shift, highlighted by the November 28, 2025, sale of substantially all of its equipment finance portfolio for $502 million in cash, clearly signals a sharpening of focus on core community banking and wealth management. This move allows the company to concentrate resources and capital on local markets. While I don't have the specific dollar amount for their 2025 community investment programs, the strategic realignment itself is the biggest indicator of commitment-directing capital away from specialty finance and toward community-focused operations.

Here's a quick look at the scale of the customer-facing segments as of mid-to-late 2025:

Metric	Date	Amount
Total Assets	September 30, 2025	$6.91 billion
Wealth Management Assets Under Administration (AUA)	September 30, 2025	$4.36 billion
Community Bank Loan Growth (Q1 2025)	March 31, 2025 vs. Dec 31, 2024	$56.8 million (1.8%)
Retail Deposit Increase (Q1 2025)	Q1 2025	$96.8 million
New Wealth Management Sales Positions Added	Q2 2025	3

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Channels

Midland States Bancorp, Inc. deploys its services across a mix of physical presence and digital platforms to reach its customer segments.

The physical branch network of 53 locations serves customers across Illinois and Missouri, providing a tangible touchpoint for Community Bank and Personal Banking services. This physical footprint is complemented by dedicated teams for specialized services.

The digital channel includes online and mobile banking platforms, supporting the bank's evolving tech-forward strategy. While specific active user counts aren't public, this forms the backbone for modern customer engagement.

Private Client Services are delivered through dedicated Wealth Advisors. The Assets Under Administration (AUA) for the Wealth Management Group showed growth, reaching approximately $4.364 billion as of September 30, 2025. The quarterly revenue from this segment hit $8.02 million in the third quarter of 2025, which was noted as a record quarter. The firm is actively expanding this channel, having added one wealth advisor during the third quarter of 2025, following the addition of three new sales positions in the second quarter of 2025.

Commercial loan officers and business development teams focus on growth opportunities, particularly in the St. Louis and Chicago markets, supporting the Commercial Banking segment. Community Bank deposits rose by $69.9 million in the third quarter of 2025, driven by increases in commercial deposits.

The ATM network access is available to customers for basic transactions.

Here are the key quantitative metrics related to these channels as of the third quarter of 2025:

Channel Component	Metric	Value as of Late 2025 (Q3 2025)
Physical Network	Branch/Office Locations	53
Wealth Management	Assets Under Administration (AUA)	$4.364 billion
Wealth Management	Quarterly Revenue	$8.02 million
Community Bank Deposits	Growth in Q3 2025	$69.9 million

The delivery mechanisms also include specialized services:

• Physical branch network of 53 locations in Illinois and Missouri.
• Online and mobile banking platforms for digital transactions.
• Dedicated Wealth Advisors supporting Private Wealth Management.
• Commercial loan officers and business development teams targeting St. Louis and Chicago.
• Access to an ATM network.

The bank is also investing in technology tools and data to drive customer engagement and cross sell opportunities with the Community Bank. The company ceased equipment finance production effective September 30, 2025, which impacts one of its prior distribution channels.

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Customer Segments

Midland States Bancorp, Inc. serves distinct customer groups across its core community banking and wealth management operations, following a strategic pivot away from its equipment finance portfolio as of late 2025.

The primary customer segments targeted for lending and deposit gathering are:

• Small and mid-sized commercial businesses.
• Individual retail consumers in Illinois and Missouri.
• High-net-worth individuals and families (Wealth Management).
• Municipalities and public funds.

The lending focus heavily features Commercial Real Estate (CRE) borrowers, which is a significant portion of the loan book.

Here's a look at the scale of the key segments as of September 30, 2025, based on the latest available data:

Segment Proxy	Financial Metric	Amount (as of 9/30/2025)
Commercial & CRE Lending Base	Total Loans	$4.87 billion
Commercial Real Estate (CRE) Borrowers	CRE Loans as % of Total Loans	48.0%
Wealth Management Clients	Assets Under Administration (AUA)	$4.36 billion
Wealth Management Clients	Wealth Management Revenue (Q3 2025)	$8.0 million

The geographic footprint for the community banking side is concentrated, with Midland States Bank operating 53 branch/office locations in Illinois and Missouri.

For individual retail consumers, there were positive trends in certain deposit categories, such as retail deposits increasing by $96.8 million in the first quarter of 2025 as part of a growth strategy. Deposits from municipalities and public funds were noted as declining in Q3 2025, alongside brokered deposits, as part of a strategy to reduce higher-cost funding sources.

The High-net-worth individuals and families segment, managed through the Private Wealth Management group, is a critical component, evidenced by its $4.36 billion in Assets Under Administration as of September 30, 2025. This group is targeted for deeper relationships, with a focus to cross-sell wealth and trust products with commercial clients.

The Commercial Real Estate (CRE) segment is clearly defined by its weighting in the loan portfolio:

• CRE loans represented 48.0% of Total Loans as of September 30, 2025.
• The overall loan portfolio stood at $4.87 billion at that date.

The small and mid-sized commercial businesses are the core of the Community Bank lending, with new loan production focused on high-quality commercial clients that bring full banking relationships.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Cost Structure

You're looking at the expense side of Midland States Bancorp, Inc.'s operations as of late 2025. The cost structure is heavily influenced by funding costs, personnel to support the Community Bank and Wealth Management growth, and managing credit risk exposure, especially after the strategic exit from equipment finance originations effective September 30, 2025.

Interest expense on deposits and borrowings remains a primary cost, though there's been positive movement. The cost of deposits has been falling, which helps the Net Interest Margin (NIM). For the three months ended June 30, 2025, the cost of deposits fell to 2.19%, down from 2.29% in Q1 2025. By the third quarter of 2025, the cost of deposits fell further to 2.12%. This reduction is attributed to the rate cuts enacted by the Federal Reserve Bank in late 2024 and the intentional reduction of higher-cost deposits, like brokered deposits, which decreased by $81.5 million from June 30, 2025, to September 30, 2025. The interest expense on total interest-bearing liabilities for Q2 2025 was $41,065 thousand.

Personnel costs reflect the investment in relationship banking and advisory services. While specific Q3 2025 personnel costs aren't broken out granularly, Q1 2025 showed Salaries and employee benefits expense at $26,416 thousand. The focus on the Wealth Management Group is clear: they added one wealth advisor during the third quarter of 2025, following the addition of six new sales positions in Q1 2025. Also, 3 new commercial bankers were added in Q3 2025, supporting Community Bank deposit growth.

The Provision for credit losses saw a significant step-up to address specific portfolio risks. As you noted, the Provision for credit losses for the third quarter of 2025 was $20.0 million. A substantial part of this, about $15 million, was due to an increase in loss given default assumptions related to the equipment finance portfolio. This compares to a provision of $17.4 million in Q2 2025 and $8.25 million in Q1 2025. The Allowance for credit losses on loans stood at $100.9 million as of September 30, 2025.

For technology and other operational overhead, we look at the noninterest expense components from earlier in the year, which management guided to a near-term run rate of approximately $48.0 million to $49.0 million in Q1 2025. Midland States Bancorp, Inc. is actively investing in technology tools and data to enhance customer engagement and cross-selling opportunities.

Here's a look at the detailed noninterest expense components from the first quarter of 2025, which gives you a baseline for the fixed and semi-variable costs:

Expense Category (in thousands)	Q1 2025 Amount	Focus Area
Salaries and employee benefits	$26,416	Personnel Costs
Data processing	$6,919	Technology and Data Processing
Occupancy and equipment	$4,498	Branch/Facility Costs
Professional services	$2,741	Regulatory/Legal/Admin
FDIC insurance	$1,463	Regulatory Compliance
Amortization of intangible assets	$911	Non-cash/Administrative

Regulatory compliance and general administrative costs include items like professional services and FDIC insurance. Professional services were $2,741 thousand in Q1 2025, with management noting higher levels of legal fees related to loan collections during that period. FDIC insurance was $1,463 thousand in Q1 2025. On the regulatory front, Midland States Bancorp, Inc. received a deficiency notification from Nasdaq in November 2025 for not filing its Q2 2025 report on time, indicating non-compliance with Listing Rule 5250(c)(1).

The overall noninterest expense for Q3 2025 was reported in aggregate, with Total Noninterest Expenses at $49.8 million in Q3 2025, compared to $50.0 million in Q2 2025.

• Total Noninterest Expenses (Q3 2025): $49.8 million
• Total Noninterest Expenses (Q2 2025): $50.0 million
• Noninterest Expense to average assets (Q2 2025): 2.80%
• Noninterest Expense to average assets (Q1 2025): 2.65%

Finance: draft 13-week cash view by Friday.

Midland States Bancorp, Inc. (MSBI) - Canvas Business Model: Revenue Streams

You're looking at the revenue generation engine for Midland States Bancorp, Inc. as of late 2025. It's a mix of traditional lending income, fee-based services, and wealth management growth.

Net Interest Income from the loan portfolio remains the primary driver, though the portfolio composition is shifting following strategic decisions. Total loans stood at $4.87 billion as of September 30, 2025. The Net Interest Income for the third quarter of 2025 was $61.1 million. The Net Interest Margin for Q3 2025 was reported at 3.79%, or 3.69% when excluding a $1.6 million interest recovery.

The Wealth Management fees segment achieved a record performance in Q3 2025. Wealth Management revenue totaled $8.0 million for the quarter. Assets under administration (AUA) for this group were $4.36 billion at September 30, 2025.

Non-interest income, which bundles service charges, merchant services, and commissions, totaled $20.0 million for the third quarter of 2025. This figure reflects a dynamic where non-interest income rose 2.9% sequentially when excluding credit enhancement income.

Here's a quick look at the key revenue components from the third quarter of 2025:

Revenue Component	Amount (Q3 2025)
Net Interest Income	$61.1 million
Wealth Management Revenue	$8.0 million
Total Non-interest Income	$20.0 million
Total Reported Revenue	$81.1 million

The remaining revenue streams feed into that total non-interest income figure. You should track these specific areas as they relate to the $20.0 million total:

• Non-interest income from service charges and merchant services.
• Insurance and financial planning service commissions.
• Interest income from investment securities.

The loan portfolio size as of September 30, 2025, was $4.87 billion. Following the sale of substantially all of the equipment finance portfolio, the pro forma loan portfolio total as of a pro forma September 30 was $4.3 billion.