Newtek Business Services Corp. (NEWT): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el panorama dinámico de los servicios de pequeñas empresas, Newtek Business Services Corp. (Newt) surge como una potencia transformadora, entrelazando soluciones financieras innovadoras y tecnología de vanguardia. Este lienzo de modelo de negocio integral revela cómo Newt se posiciona estratégicamente como un ecosistema de soporte holístico para empresarios, entregando no solo capital, sino también un conjunto de herramientas completo de servicios que abordan los desafíos multifacéticos que enfrentan las pequeñas empresas modernas. Al integrar a la perfección, los préstamos, la tecnología y los servicios de asesoramiento, Newtek ha creado un enfoque único que va más allá de las instituciones financieras tradicionales, ofreciendo una plataforma ágil y receptiva diseñada para capacitar el crecimiento y la innovación empresariales.

Newtek Business Services Corp. (Newt) - Modelo de negocios: asociaciones clave

Alianzas estratégicas con bancos e instituciones financieras

Newtek Business Services Corp. mantiene asociaciones estratégicas con las siguientes instituciones financieras:

Institución financiera	Detalles de la asociación
Banco de roble vivo	Socio de origen y procesamiento de préstamos de la SBA
Wells Fargo	Colaboración de préstamos para pequeñas empresas
Cross River Bank	Plataforma de servicios financieros habilitados para la tecnología

Asociaciones con Administración de Pequeñas Empresas (SBA) para programas de préstamos

Detalles de la asociación de préstamos de la SBA de Newtek:

• Estado de prestamista preferido de SBA (PLP) autorizado
• 7 (a) Participación del programa de préstamos
• Volumen total de préstamos de SBA en 2022: $ 387.2 millones
• Tamaño promedio del préstamo de la SBA: $ 465,000

Colaboración con proveedores de servicios de tecnología

Ecosistema de asociación tecnológica:

Proveedor de tecnología	Ofrenda de servicio
Salesforce	CRM y soluciones de gestión empresarial
Servicios web de Amazon	Servicios de infraestructura en la nube
Google Cloud	Soluciones de tecnología empresarial

Red de agentes y corredores de ventas independientes

Estadísticas de la red de asociación de ventas:

• Agentes de ventas independientes totales: 742
• Cobertura geográfica: 48 estados
• Tasa de comisión promedio: 2.5% - 4.5%
• Volumen de referencia anual: aproximadamente $ 450 millones en financiamiento comercial

Newtek Business Services Corp. (Newt) - Modelo de negocios: actividades clave

Proporcionar soluciones de financiamiento comercial

A partir del cuarto trimestre de 2023, Newtek proporcionó $ 107.8 millones en originaciones totales de préstamos, con un enfoque en los préstamos para pequeñas empresas.

Categoría de financiamiento	Cantidad total
Préstamos SBA 7 (a)	$ 82.3 millones
Préstamos comerciales que no son SBA	$ 25.5 millones

Ofreciendo servicios tecnológicos para pequeñas empresas

Newtek proporciona soluciones tecnológicas integrales con el siguiente desglose del servicio:

• Servicios de computación en la nube
• Soporte y gestión de TI
• Soluciones de ciberseguridad
• Alojamiento web y servicios de dominio

Procesar préstamos de la SBA y préstamos respaldados por el gobierno

En 2023, Newtek procesó $ 82.3 millones en originaciones de préstamos SBA 7 (a).

Métrica de rendimiento del préstamo	Valor
Volumen total de préstamos de SBA	$ 82.3 millones
Tamaño promedio del préstamo	$465,000

Entrega de procesamiento de pagos y servicios comerciales

Newtek procesado $ 1.2 mil millones en volumen de pago total durante 2023.

• Procesamiento de tarjetas de crédito
• Transacciones ACH
• Soluciones de pago móvil

Gestión de servicios de inversión y asesoramiento

Segmento de gestión de inversiones generado $ 18.5 millones en ingresos para el año fiscal 2023.

Servicio de inversión	Activos totales bajo administración
Cartera de inversiones de pequeñas empresas	$ 325 millones
Fondos de inversión administrados	$ 215 millones

Newtek Business Services Corp. (Newt) - Modelo de negocios: recursos clave

Fuerte capital financiero y experiencia en préstamos

A partir del cuarto trimestre de 2023, Newtek Business Services Corp. informó:

Métrica financiera	Cantidad
Activos totales	$ 1.2 mil millones
Equidad total	$ 343.6 millones
Cartera de préstamos totales	$ 846.3 millones

Plataformas tecnológicas patentadas

• Plataforma de finanzas de pequeñas empresas basadas en la nube
• Tecnología de préstamos digitales
• Sistemas de procesamiento de pagos integrados

Equipo de gestión experimentado

Ejecutivo	Posición	Años de experiencia
Barry Sloane	Presidente, Presidente & CEO	Más de 25 años
William Tehan	Director financiero	Más de 20 años

Extensa red de relaciones bancarias y financieras

Asociaciones bancarias estratégicas:

• Más de 50 instituciones bancarias nacionales y regionales
• Estado del prestamista preferido de la SBA
• Relaciones directas con múltiples proveedores de servicios financieros

Infraestructura digital que admite servicios comerciales

Servicio digital	Capacidad
Plataforma de préstamos en línea	Aplicación y procesamiento de préstamos digitales 24/7
Procesamiento de pagos	Soporte de transacciones multicanal
Soluciones de tecnología empresarial	Servicios integrados basados ​​en la nube

Newtek Business Services Corp. (Newt) - Modelo de negocios: propuestas de valor

Soluciones financieras integrales para pequeñas empresas

Newtek Business Services Corp. ofrece soluciones financieras con las siguientes métricas clave:

Categoría de servicio financiero	Valor total	Número de clientes de pequeñas empresas
Préstamos para pequeñas empresas	$ 247.3 millones	1.842 clientes activos
Préstamos de la SBA	$ 189.6 millones	1.276 clientes activos
Financiación de capital de trabajo	$ 58.7 millones	566 clientes activos

Opciones de préstamo rápidas y flexibles

Las métricas de rendimiento de los préstamos incluyen:

• Tiempo promedio de procesamiento de préstamos: 3.7 días
• Monto promedio del préstamo: $ 135,000
• Tasa de aprobación del préstamo: 62.4%
• Tasas de interés que van del 6.5% al ​​14.2%

Servicios tecnológicos diseñados para necesidades de pequeñas empresas

Servicio tecnológico	Ingresos anuales	Tasa de adopción del cliente
Procesamiento de pagos	$ 37.2 millones	68% de la base de clientes
Servicios en la nube	$ 22.5 millones	42% de la base de clientes
Soluciones de ciberseguridad	$ 16.8 millones	33% de la base de clientes

Plataforma de apoyo financiero y tecnológico único

Métricas de integración de plataforma:

• Servicios integrados totales: 7 categorías de servicios distintos
• Tasa de utilización de servicio cruzado: 48.6%
• Retención promedio del cliente: 3.2 años

Comprensión especializada de los desafíos de pequeñas empresas

Área de desafío comercial	Solución especializada	Tasa de satisfacción del cliente
Gestión de flujo de efectivo	Opciones de financiamiento flexible	84%
Infraestructura tecnológica	Soluciones de TI escalables	79%
Cumplimiento regulatorio	Servicios de asesoramiento integrales	72%

Newtek Business Services Corp. (Newt) - Modelo de negocios: relaciones con los clientes

Consultoría comercial personalizada

Newtek ofrece servicios a medida de consultoría comercial a medida en que las pequeñas y medianas empresas en múltiples sectores. A partir del tercer trimestre de 2023, la compañía informó haber servido a aproximadamente 128,000 clientes comerciales en todo el país.

Categoría de servicio	Segmentos de cliente	Enfoque de consultoría
Consultoría de pequeñas empresas	Servicios profesionales	Planificación estratégica individualizada
Aviso financiero	Minorista y comercio electrónico	Soluciones financieras personalizadas

Plataformas de autoservicio digital

Newtek ofrece plataformas digitales integrales que permiten a los clientes acceder a los servicios de forma remota.

• Portal de gestión de cuentas en línea
• Sistemas de procesamiento de pagos digitales
• Herramientas de información financiera basadas en la web

Gestión de cuentas dedicada

En 2023, Newtek implementó un programa especializado de gestión de cuentas con Gerentes de relaciones asignadas directamente para clientes con ingresos anuales superiores a $ 500,000.

Nivel de cuenta	Nivel de soporte dedicado	Tiempo de respuesta
Nivel premium	Gerente de Relaciones Asignado	Dentro de 2 horas hábiles
Nivel empresarial	Equipo de cuentas dedicado	Dentro de 1 hora de negocio

Servicios continuos de atención al cliente y asesoramiento

Newtek mantiene una robusta infraestructura de atención al cliente con múltiples canales de comunicación.

• Centro de atención al cliente 24/7
• Asistencia telefónica
• Soporte por correo electrónico
• Servicios de chat en vivo

Compromiso del cliente basado en relaciones

Al 31 de diciembre de 2023, Newtek informó una tasa de retención de clientes del 87.3% en su cartera de servicios, lo que demuestra un fuerte enfoque centrado en la relación.

Métrico de compromiso	2023 rendimiento
Tasa de retención de clientes	87.3%
Frecuencia de interacción de cliente promedio	4.2 veces por trimestre

Newtek Business Services Corp. (Newt) - Modelo de negocios: canales

Plataformas digitales en línea

A partir del cuarto trimestre de 2023, Newtek Business Services Corp. mantiene una plataforma en línea integral con las siguientes métricas de canales digitales:

Canal digital	Métrico de rendimiento	Valor
Sitio web de la empresa	Visitantes únicos mensuales	87,500
Portal de servicio en línea	Cuentas de usuario activas	42,300
Solicitud de préstamo digital	Presentaciones mensuales	1,250

Equipo de ventas directas

La estructura de ventas directas de Newtek incluye:

• Representantes de ventas totales: 65
• Ciclo de ventas promedio: 45 días
• Ingresos anuales del equipo de ventas: $ 24.3 millones

Redes de corredores independientes

Canales de distribución de red de corredores:

Tipo de red	Número de socios	Volumen de referencia anual
Corredores de servicios financieros	215	3.750 referencias
Consultores de pequeñas empresas	127	2.100 referencias

Referencias de asesores financieros

Rendimiento del canal del asesor financiero:

• Red total de asesores financieros: 390
• Tasa de conversión de referencia: 22.5%
• Valor de referencia promedio: $ 87,500

Marketing digital y alcance basado en la web

Métricas de canales de marketing digital:

Canal de marketing	Métrico de compromiso	Valor
LinkedIn	Seguidores	42,800
Ads de Google	Impresiones mensuales	625,000
Marketing por correo electrónico	Tasa de apertura mensual	18.3%

Newtek Business Services Corp. (Newt) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir de 2023, Newtek atiende a aproximadamente 131,000 pequeños a clientes comerciales de tamaño mediano. Los ingresos anuales de este segmento fueron de $ 244.3 millones.

Categoría de tamaño del negocio	Número de clientes	Contribución de ingresos
Micro empresas (1-9 empleados)	78,600	$ 112.7 millones
Pequeñas empresas (10-49 empleados)	39,300	$ 87.6 millones
Empresas medianas (50-250 empleados)	13,100	$ 44 millones

Empresarios de inicio

Newtek apoya a 22,500 empresarios de inicio, con servicios financieros especializados por un total de $ 37.5 millones en ingresos anuales.

• Soporte de financiación de inicio: $ 18.2 millones
• Servicios de formación de negocios: $ 9.3 millones
• Servicios de consultoría iniciales: $ 10 millones

Proveedores de servicios profesionales

El segmento de servicio profesional representa a 35,000 clientes con $ 89.7 millones en ingresos anuales.

Categoría profesional	Recuento de clientes	Ganancia
Profesionales legales	8,750	$ 22.4 millones
Firmas de contabilidad	11,200	$ 28.6 millones
Empresas consultoras	15,050	$ 38.7 millones

Negocios de comercio electrónico

El segmento de comercio electrónico incluye 17.300 clientes que generan $ 53.6 millones en ingresos anuales.

• Negocios minoristas en línea: 9.800 clientes
• Proveedores de servicios digitales: 4.500 clientes
• Vendedores de mercado en línea: 3.000 clientes

Empresas impulsadas por la tecnología

El segmento de tecnología comprende 12,700 clientes con $ 64.2 millones en ingresos anuales.

Subsector de tecnología	Recuento de clientes	Ganancia
Compañías de software	5,600	$ 28.3 millones
Proveedores de servicios de TI	4,200	$ 21.5 millones
Startups tecnológicas	2,900	$ 14.4 millones

Newtek Business Services Corp. (Newt) - Modelo de negocios: Estructura de costos

Mantenimiento de la infraestructura tecnológica

A partir del año fiscal 2022, Newtek Business Services Corp. informó gastos de mantenimiento de tecnología e infraestructura de $ 12.4 millones.

Categoría de costos	Gasto anual ($)
Servicios en la nube	4,200,000
Mantenimiento de hardware	3,600,000
Licencia de software	2,800,000
Ciberseguridad	1,800,000

Gastos de ventas y marketing

En 2022, los gastos de ventas y marketing de Newtek totalizaron $ 8.7 millones.

• Marketing digital: $ 3,200,000
• Costos del personal de ventas: $ 3,500,000
• Materiales de marketing: $ 1,200,000
• Gastos de conferencia y eventos: $ 800,000

Costos de procesamiento de préstamos y suscripción

Los gastos operativos relacionados con el préstamo para 2022 fueron de aproximadamente $ 6.5 millones.

Tipo de gasto	Costo anual ($)
Software de suscripción	1,800,000
Servicios de verificación de crédito	1,200,000
Personal de procesamiento de préstamos	3,500,000

Gastos de cumplimiento regulatorio

Los costos relacionados con el cumplimiento en 2022 ascendieron a $ 5.2 millones.

• Consultoría legal: $ 2,100,000
• Software de cumplimiento: $ 1,500,000
• Auditoría e informes: $ 1,600,000

Compensación y capacitación de empleados

Los gastos totales relacionados con los empleados para 2022 fueron de $ 22.6 millones.

Categoría de compensación	Gasto anual ($)
Salarios base	16,800,000
Bonos de rendimiento	3,600,000
Desarrollo profesional	1,200,000
Beneficios para empleados	1,000,000

Newtek Business Services Corp. (Newt) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos comerciales

A partir del tercer trimestre de 2023, informó Newtek $ 23.7 millones en ingresos por intereses de las carteras de préstamos comerciales. El saldo promedio del préstamo fue aproximadamente $ 1.2 millones por préstamo, con una tasa de interés promedio de 9.5%.

Categoría de préstamo	Saldo total del préstamo	Ingresos por intereses
Préstamos para pequeñas empresas	$ 342 millones	$ 15.6 millones
Préstamos SBA 7 (a)	$ 187 millones	$ 8.1 millones

Tarifas de servicio tecnológico

Tarifas de servicio de tecnología generadas $ 12.4 millones en ingresos para 2023, con ofertas de servicios clave que incluyen:

• Servicios de computación en la nube
• Gestión de infraestructura de TI
• Soluciones de ciberseguridad

Ingresos de la transacción de procesamiento de pagos

Transacciones de procesamiento de pagos producidas $ 18.2 millones en 2023, con volúmenes de transacción alcanzando 3.2 millones transacciones procesadas.

Tipo de transacción	Volumen total	Ingresos generados
Procesamiento de tarjetas de crédito	$ 742 millones	$ 11.3 millones
Ach/Pagos electrónicos	$ 456 millones	$ 6.9 millones

Tarifas de originación de préstamos de la SBA

Las tarifas de origen de préstamo de la SBA totalizaron $ 9.6 millones en 2023, con 487 Originaciones totales de préstamo procesadas.

Cargos de inversión y servicio de asesoramiento

Servicios de inversión y asesoramiento generados $ 7.3 millones en ingresos, con ofertas de servicios que incluyen:

• Consultoría de negocios
• Servicios de asesoramiento financiero
• Desarrollo de la estrategia de inversión

Servicio de asesoramiento	Total de clientes atendidos	Ingresos por servicio
Consultoría de negocios	326	$ 4.2 millones
Planificación financiera	214	$ 3.1 millones

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Value Propositions

You're looking at how Newtek Business Services Corp. actually delivers value to small and medium-sized businesses (SMBs). It's not just about one loan; it's about creating a full-service financial ecosystem right where your business lives. This means giving you instant access to a team of experts and digital tools across 7 core services under the Newtek Advantage umbrella. For instance, on January 2, 2025, they integrated the Newtek Advantage with Intuit QuickBooks, letting you see real-time accounting data alongside your real-time banking data. That's integration that helps you manage things without calling a branch.

The numbers definitely show this model is built for superior profitability. You saw the Return on Average Assets (ROAA) hit 1.81% in the first quarter of 2025. To put that in perspective, that figure was approximately double the peer average of 90 basis points for banks in the $1 billion to $10 billion asset range at that time. Honestly, the profitability kept improving; by the third quarter of 2025, the ROAA jumped to 3.06%, with a Return on Average Tangible Common Equity (ROTCE) of 23.7% for that quarter.

You get access to a wide range of capital products, which is key when traditional banks might be tightening up. NewtekOne is pushing growth across its portfolio, projecting $1.9 billion in total business loan originations for 2025. This isn't just one product line driving it; it's a mix of government-backed and proprietary options. Here's a quick look at the scale of their lending focus for 2025:

Loan Program	Q1 2025 Originations	Full Year 2025 Projection
SBA 7(a) Loans	$213.4 million	$1.0 billion
Alternative Loan Program (ALP)	$68.5 million	$500 million
SBA 504 Loans	$16.9 million	$250 million

The Alternative Loan Program (ALP) is particularly interesting because it offers durations up to 25 years without balloon payments, which is a huge cash flow benefit for established businesses. Still, the core strength is the technology underpinning the operation. They operate exclusively using online banking, meaning no traditional physical branches or business development officers (BDOs) on the ground. This digital-first approach drives efficiency; their efficiency ratio improved from 70.6% in Q1 2024 to 62.1% in Q1 2025. That's operating leverage in action.

The cost-efficiency is baked into the model, which helps SMBs grow sales and reduce expenses. They position themselves as a low-cost provider with better margins because of this structure. You can see this in their Pre-Provision Net Revenue (PPNR) relative to assets. In Q1 2025, their PPNR to average assets ratio was 4.86%, which was 3.4 times the peer average of 1.43% for comparable banks. This means they generate significantly more revenue before setting aside credit loss provisions. It's about giving you solutions designed to improve your bottom line.

• The Newtek Advantage offers 7 core services to help businesses grow.
• The efficiency ratio improved to 62.1% in Q1 2025.
• ALP loans offer repayment terms up to 25 years.
• Deposits at Newtek Bank reached approximately $1.06 billion as of March 31, 2025.

Finance: draft the Q4 2025 efficiency ratio projection by next Tuesday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Customer Relationships

You're looking at how Newtek Business Services Corp. maintains its connection with its small and medium-sized business (SMB) clients, which is heavily weighted toward digital interaction supported by specialized human touchpoints.

Digital and remote service delivery model.

Newtek Business Services Corp. operates without the traditional physical footprint, avoiding costly branches and relying on technology to source and service clients. The company's patented NewTracker® system is a key component, reportedly generating approximately 1,000 unique business referrals each day. This model emphasizes making loans digitally, which is a core part of their strategy moving forward.

Dedicated service specialists available 24/7.

Despite the digital focus, the company stresses accessibility for its clients. They offer around-the-clock support from live representatives located 100% in the U.S. For sales and support needs, the dedicated line is 1-855-763-9835. This availability is a direct counterpoint to the high-tech, low-branch approach.

Relationship-driven cross-selling of multiple business solutions.

The relationship is built around offering a complete suite of services, encouraging clients to consolidate their needs with Newtek Business Services Corp. Historically, the company has serviced over 100,000 business accounts across all 50 states. The strategy is to move a client from one service, like lending, into the full ecosystem of financial and business solutions. This cross-selling is central to the value proposition.

Here's a look at the core branded solutions that drive these relationships:

Solution Category	Newtek Branded Offering	Purpose
Banking & Lending	Newtek Banking, Newtek Alternative Lending, Newtek Lending	Deposits, Term Loans, Lines of Credit
Payments	Newtek Payments, Newtek Payment Solutions	Merchant Processing, Payment Terminals
Back Office	Newtek Payroll, Newtek Accounting	Payroll Processing, HR Services
Technology & Risk	Newtek Technology, Newtek Insurance	Cloud Desktops, Commercial & Personal Insurance

Automated, real-time content and business services via The Small Business Authority brand.

The Small Business Authority brand is positioned as the definitive online destination for small business owners, providing real-time, state-of-the-art content and business services. This digital content hub supports the broader relationship by offering immediate, self-service information and resources, which complements the high-touch support for complex products.

High-touch support for complex lending products like SBA loans.

While technology handles volume, complex products like Small Business Administration (SBA) loans require dedicated expertise. Newtek Business Services Corp. is known for its SBA lending prowess, and this requires a more involved relationship structure for underwriting and servicing. The company expects to originate 2,700 loans of all types in 2025, up from 2,400 in the prior year. The focus on these complex products is evident in the projections and activity:

• Projected 2025 SBA 7(a) loan originations: $1 billion.
• Q1 2025 SBA 7(a) loan originations: 580 loans totaling $213 million.
• Projected 2025 Alternative Loan Program (ALP) originations: $500 million.
• The company is preparing its fourth ALP securitization for Q4 2025, which is expected to be its largest to date.

The bank's SBA 7(a) loans held for investment stood at roughly $407 million as of March 31, 2025. You need to remember that when they originate a billion dollars in SBA 7(a) loans, only about $250,000 sits on the bank's books, showing the high volume of activity managed outside the bank charter itself.

Finance: draft 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Channels

You're looking at how Newtek Business Services Corp. gets its solutions-banking, lending, insurance-out to the independent business owner. The core idea here is technology-enabled, direct distribution, minimizing reliance on traditional, high-cost physical channels.

Direct-to-customer via the Newtek Advantage digital platform and website.

The Newtek Advantage platform is the digital gateway for accessing the suite of solutions. This is where clients interact with the digital tools and access the team of experts. Traffic metrics show the digital front door is busy; customer traffic to Newtekone.com and Newtekbank.com increased to approximately 18,000 unique digital visitors per month as of early 2025. This digital focus supports the overall business strategy of providing cost-efficient products and services across all 50 states.

New Tracker referral system from partners (financial institutions, business service providers).

The proprietary NewTracker® system is a cornerstone for client acquisition, which Newtek Business Services Corp. relies upon instead of traditional bankers or brokers. This system generates approximately 1,000 unique business referrals each day. To be fair, the math shows that Newtek Business Services Corp. funds less than 2% of the opportunities that flow through this proprietary system. This suggests a highly selective channel, focusing on quality credits.

Direct sales team for complex business lending and insurance solutions.

Newtek Bank, N.A., is positioned as a true technology-oriented bank with no branches, traditional bankers, or brokers. While a direct sales team exists for complex solutions like insurance, the overall model emphasizes digital and partner-driven acquisition, as evidenced by the low reliance on traditional business development officers.

Online banking platform for Newtek Bank, N.A..

The banking channel is driven by remote account opening processes serviced by U.S.-based representatives available 24/7/365. This digital banking effort has been highly successful in deposit gathering. At the end of the first quarter of 2025, Newtek Bank ended with approximately $1.06 billion in deposits, an 88% year-over-year increase. The bank has opened 15,000 depository accounts remotely. Management projected the number of depositors would surpass 17,000 in 2025.

Digital marketing and content via The Small Business Authority.

The Small Business Authority brand is established to be the definitive destination for small business owners by providing real-time content and services. This content marketing effort supports the acquisition of the overall customer base, which services over 100,000 business accounts across all 50 states. This market segment Newtek Business Services Corp. targets represents 43% of non-farm GDP and includes 36 million businesses.

Here's a quick look at the key volume metrics flowing through these channels for the 2025 fiscal year projections and recent performance:

Metric/Channel Focus	Latest Reported/Projected Figure (2025)	Reference Period/Context
Projected SBA 7(a) Loan Originations	$1 billion	Full Year 2025 Projection
Projected Alternative Loan Program (ALP) Originations	$500 million	Full Year 2025 Projection
Total Projected Loan Originations (All Types)	2,700 loans	Full Year 2025 Expectation
New Tracker Daily Referrals	Approximately 1,000	Daily Volume
Digital Visitor Traffic	Approximately 18,000 unique visitors per month	Newtekone.com and Newtekbank.com
Total Deposits at Newtek Bank, N.A.	$1.06 billion	End of Q1 2025

The success of these channels is reflected in the bank's efficiency; Newtek Bank posted an operating efficiency ratio of 56.3% for the third quarter of 2025. Finance: draft the 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Customer Segments

You're looking at the core of Newtek Business Services Corp.'s strategy: who they serve. It's all about the small- and medium-sized business (SMB) owner who needs more than just a bank account. Newtek Business Services Corp. is definitely targeting the massive pool of over 33 million independent business owners across the U.S..

The company's existing footprint is substantial. As of the latest available data, Newtek Business Services Corp. is servicing over 100,000 business accounts. This customer base spans all 50 U.S. states, which is key to their national, non-bank lender positioning.

These clients are specifically businesses seeking a full suite of integrated financial and business services. They want a one-stop shop, not just a loan. NewtekOne's mission is to be that core backbone for thousands of companies.

• Banking, including Newtek Bank, N.A.
• Business Lending, including SBA and conventional loans
• Electronic Payment Processing
• Insurance Solutions
• Payroll and Benefits Solutions
• Managed Technology Solutions like Cloud Computing

A critical segment within their lending focus is borrowers in the Alternative Lending Program (ALP). This program targets established businesses that might be aging out of SBA eligibility but aren't quite ready for conventional funding. For 2025, NewtekOne continued to project significant activity here, estimating $500 million of ALP originations for the full year. To support this, the company recently increased its revolving credit facility with Capital One to $100 million specifically to fund these ALP loans before securitization.

Here's a quick look at some of the quantitative data points defining these customer segments and their recent activity:

Metric	Value/Amount	Context/Date
Existing Business Accounts Serviced	Over 100,000	Historical/Base Figure
Estimated ALP Loan Originations	$500 million	2025 Full Year Projection
Capital One ALP Credit Facility Size	$100 million	As of mid-2025
Total Projected Business Loan Originations	Approximately $1.9 billion	2025 Forecast
Depositors Forecast	Surpass 17,000	2025 Forecast

The focus remains on capturing the independent business owner who values the long-term, non-balloon payment structures offered through programs like the ALP, which can extend up to 25 years. Finance: draft 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Cost Structure

The cost structure for Newtek Business Services Corp. is heavily influenced by its digital, non-branch-based operating model, which aims for high operating leverage.

Operating Expenses and Efficiency

The effectiveness of the lean structure is quantified by the operating efficiency ratio. Newtek Business Services Corp. achieved an efficiency ratio of 56.3% for the third quarter of 2025, an improvement from 61.8% for the third quarter of 2024. This metric reflects lower overhead relative to revenue generation.

• Q3 2025 Efficiency Ratio: 56.3%
• Q3 2024 Efficiency Ratio: 61.8%

Cost of Funds

The cost associated with funding its lending and banking activities is a significant component. For Newtek Bank, the average cost of deposits was approximately 4% as of the first quarter of 2025, with an expectation for that cost to drift down to roughly 3.8% to 3.85% for the full year 2025.

Funding Cost Metric	Value
Average Cost of Deposits (Q1 2025)	4%
Projected Average Cost of Deposits (FY 2025)	3.8% to 3.85%

Borrowing costs are also managed, evidenced by the refinancing of the Newtek Merchant Solutions borrowing facility with a new $95 million financing solution through Goldman Sachs Alternatives in the third quarter of 2025.

Technology and Infrastructure Costs

Newtek Business Services Corp. emphasizes utilizing proprietary and patented advanced technological solutions to acquire clients cost-effectively, which implies ongoing investment in its digital bank and platform. Specific line items contributing to general and administrative costs in Q3 2025 included figures such as $1,796 for Technology services expense, though the unit (thousands or millions) is not explicitly defined in the context of the full expense breakdown.

Loan Loss Provisions

The expectation for credit costs is embedded within the forward-looking earnings guidance. The full-year 2025 basic and diluted Earnings Per Share (EPS) guidance range is set between $2.10 and $2.50, which factors in expected loan loss provisions.

• FY 2025 EPS Guidance Range: $2.10-$2.50

Compensation and Benefits

The cost structure benefits from a lean, non-branch-based employee structure, which supports the low efficiency ratio. The company's business model is structured to capture incremental operating leverage, which is a direct result of this staffing approach.

For context on recent earnings that reflect these costs, the basic and diluted EPS for the third quarter of 2025 were reported as $0.68 and $0.67, respectively.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Revenue Streams

You're looking at how Newtek Business Services Corp. actually brings in the money, which is key to understanding their valuation, especially now that they've fully transitioned to a bank holding company structure. Their revenue streams are intentionally diversified across lending and technology-enabled business solutions for small and medium-sized businesses (SMBs).

The primary engine remains interest income, but the non-interest income from their service subsidiaries is a growing, sticky component of the overall top line. Here's the quick math on the components we see for 2025:

Revenue Stream Component	2025 Financial Data/Projection	Notes
Net Interest Income (Forecast)	$67.1 million	As per the required 2025 forecast figure.
Total Revenue (YTD through 3Q25)	$211.5 million	Sum of Net Interest Income and Noninterest Income for the first nine months of 2025.
Total Revenue (3Q25)	$74.9 million	Reported for the third quarter of 2025.
Electronic Payment Processing Income (3Q25)	$33,401 thousand	Reported income from the payments segment.
Other Noninterest Income (3Q25)	$24,163 thousand	Component of noninterest income.
Projected Pre-Tax Income from Payments (2025)	$16.5 million	Newtek Merchant Solutions contribution projection.
Projected Pre-Tax Income from Insurance (2025)	$800k	Projection for the Insurance business line.
Projected Pre-Tax Income from Payroll (2025)	$600k	Projection for the Payroll business line.

The lending side generates revenue through interest earned on the portfolio, but Newtek Business Services Corp. is very active in moving loans off its balance sheet to generate fee and servicing income. This is where the securitization strategy really shines, recycling capital while retaining servicing rights.

Consider the Alternative Loan Program (ALP) activity, which is designed specifically for sale or securitization. They had a major securitization in Q2 2025 and were planning for another one late in the year. What this estimate hides is the exact gain recognized on the sale versus the ongoing servicing fee income.

• Planned Q4 2025 ALP securitization expected to involve $325 million to $350 million of ALP loans.
• The April 23, 2025, securitization involved the sale of notes backed by $216 million of ALP loans.
• For that April 2025 deal, Newtek Business Services Corp. receives a servicing fee of 100 basis points on the loans.
• The company services a loan portfolio exceeding $3.5 billion.

The non-bank subsidiaries-Payments, Payroll, and Insurance-are explicitly structured to contribute to earnings, which diversifies the risk away from pure credit cycles. These are the technology-enabled services that help lock in the client relationship, making the overall ecosystem stickier. For instance, the payments business, Newtek Merchant Solutions, refinanced its facility with Goldman Sachs for $95 million in Q3 2025, supporting this segment's operations.

To be fair, the fee income from originations is embedded within the overall non-interest income figures, but the structure is clear: originate loans, sell the guaranteed portion (like SBA 7(a) loans), and retain servicing rights for recurring fee income. You'll want Finance to draft a 13-week cash view by Friday, focusing on the expected timing of the Q4 ALP securitization proceeds.