Newtek Business Services Corp. (Newt): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico dos serviços de pequenas empresas, a Newtek Business Services Corp. (Newt) surge como uma potência transformadora, tecendo soluções financeiras inovadoras e tecnologia de ponta. Essa tela abrangente do modelo de negócios revela como Newt se posiciona estrategicamente como um ecossistema de suporte holístico para empreendedores, oferecendo não apenas capital, mas um kit de ferramentas completo de serviços que abordam os desafios multifacetados enfrentados pelas pequenas empresas modernas. Ao integrar perfeitamente os serviços de empréstimos, tecnologia e consultoria, a Newtek criou uma abordagem única que vai além das instituições financeiras tradicionais, oferecendo uma plataforma ágil e responsiva projetada para capacitar o crescimento e a inovação dos negócios.

Newtek Business Services Corp. (Newt) - Modelo de negócios: Parcerias -chave

Alianças estratégicas com bancos e instituições financeiras

A Newtek Business Services Corp. mantém parcerias estratégicas com as seguintes instituições financeiras:

Instituição financeira	Detalhes da parceria
Live Oak Bank	Parceiro de Origem e Processamento de Opró SBA
Wells Fargo	Colaboração de empréstimos para pequenas empresas
Cross River Bank	Plataforma de serviços financeiros habilitados para tecnologia

Parcerias com a Administração de Pequenas Empresas (SBA) para programas de empréstimos

Detalhes da parceria de empréstimos SBA da Newtek:

• Status de credor preferido da SBA (PLP) autorizado (PLP)
• 7 (a) Participação do programa de empréstimos
• Volume total de empréstimos da SBA em 2022: US $ 387,2 milhões
• Tamanho médio do empréstimo SBA: $ 465.000

Colaboração com provedores de serviços de tecnologia

Ecossistema de Parceria Tecnológica:

Provedor de tecnologia	Oferta de serviço
Salesforce	Soluções de gerenciamento de negócios e CRM
Amazon Web Services	Serviços de infraestrutura em nuvem
Google Cloud	Enterprise Technology Solutions

Rede de agentes de vendas independentes e corretores

Estatísticas de rede de parceria de vendas:

• Agentes de vendas independentes totais: 742
• Cobertura geográfica: 48 estados
• Taxa média de comissão: 2,5% - 4,5%
• Volume anual de referência: aproximadamente US $ 450 milhões em financiamento comercial

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Atividades -chave

Fornecendo soluções de financiamento de negócios

A partir do quarto trimestre de 2023, a Newtek forneceu US $ 107,8 milhões em origens totais de empréstimos, com foco em empréstimos para pequenas empresas.

Categoria de financiamento	Montante total
SBA 7 (a) empréstimos	US $ 82,3 milhões
Empréstimos comerciais que não são da SBA	US $ 25,5 milhões

Oferecendo serviços de tecnologia para pequenas empresas

A Newtek fornece soluções de tecnologia abrangentes com a seguinte quebra de serviço:

• Serviços de computação em nuvem
• Suporte e gerenciamento de TI
• Soluções de segurança cibernética
• Serviços de hospedagem e domínio da web

Processando empréstimos SBA e empréstimos apoiados pelo governo

Em 2023, Newtek processou US $ 82,3 milhões em SBA 7 (a) Origenas de empréstimos.

Métrica de desempenho do empréstimo	Valor
Volume total de empréstimo SBA	US $ 82,3 milhões
Tamanho médio do empréstimo	$465,000

Entregando serviços de processamento de pagamentos e comerciantes

Newtek processado US $ 1,2 bilhão em volume total de pagamento durante 2023.

• Processamento de cartão de crédito
• Transações ACH
• Soluções de pagamento móvel

Gerenciando serviços de investimento e consultoria

Segmento de gerenciamento de investimentos gerado US $ 18,5 milhões em receita Para o ano fiscal de 2023.

Serviço de investimento	Total de ativos sob gestão
Portfólio de investimentos para pequenas empresas	US $ 325 milhões
Fundos de investimento gerenciados	US $ 215 milhões

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Recursos -Principais

Forte capital financeiro e experiência em empréstimo

A partir do quarto trimestre 2023, a Newtek Business Services Corp. informou:

Métrica financeira	Quantia
Total de ativos	US $ 1,2 bilhão
Patrimônio total	US $ 343,6 milhões
Portfólio total de empréstimos	US $ 846,3 milhões

Plataformas de tecnologia proprietárias

• Plataforma de finanças de pequenas empresas baseadas em nuvem
• Tecnologia de empréstimos digitais
• Sistemas de processamento de pagamento integrados

Equipe de gerenciamento experiente

Executivo	Posição	Anos de experiência
Barry Sloane	Presidente, Presidente & CEO	Mais de 25 anos
William Tehan	Diretor financeiro	Mais de 20 anos

Rede extensa de relações bancárias e financeiras

Parcerias bancárias estratégicas:

• Mais de 50 instituições bancárias nacionais e regionais
• Status de credor preferido da SBA
• Relacionamentos diretos com vários provedores de serviços financeiros

Infraestrutura digital que suporta serviços de negócios

Serviço digital	Capacidade
Plataforma de empréstimos online	24/7 de solicitação de empréstimo digital e processamento
Processamento de pagamento	Suporte à transação multicanal
Soluções de tecnologia de negócios	Serviços integrados baseados em nuvem

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Proposições de Valor

Soluções financeiras abrangentes para pequenas empresas

A Newtek Business Services Corp. fornece soluções financeiras com as seguintes métricas principais:

Categoria de Serviço Financeiro	Valor total	Número de clientes de pequenas empresas
Empréstimos para pequenas empresas	US $ 247,3 milhões	1.842 clientes ativos
Empréstimos da SBA	US $ 189,6 milhões	1.276 clientes ativos
Financiamento de capital de giro	US $ 58,7 milhões	566 clientes ativos

Opções de empréstimo rápido e flexível

As métricas de desempenho de empréstimos incluem:

• Tempo médio de processamento de empréstimo: 3,7 dias
• Valor médio do empréstimo: US $ 135.000
• Taxa de aprovação do empréstimo: 62,4%
• Taxas de juros que variam de 6,5% a 14,2%

Serviços de tecnologia personalizados para necessidades de pequenas empresas

Serviço de Tecnologia	Receita anual	Taxa de adoção do cliente
Processamento de pagamento	US $ 37,2 milhões	68% da base de clientes
Serviços em nuvem	US $ 22,5 milhões	42% da base de clientes
Soluções de segurança cibernética	US $ 16,8 milhões	33% da base de clientes

Plataforma de suporte financeiro e tecnológico único

Métricas de integração da plataforma:

• Total de serviços integrados: 7 categorias de serviço distintas
• Taxa de utilização de serviço transversal: 48,6%
• Retenção média de clientes: 3,2 anos

Entendimento especializado dos desafios de pequenas empresas

Área do desafio de negócios	Solução especializada	Taxa de satisfação do cliente
Gerenciamento de fluxo de caixa	Opções de financiamento flexíveis	84%
Infraestrutura de tecnologia	Soluções de TI escaláveis	79%
Conformidade regulatória	Serviços de consultoria abrangentes	72%

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Relacionamentos do Cliente

Consultoria de Negócios Personalizada

A Newtek fornece serviços de consultoria de negócios personalizados, com foco em empresas pequenas e médias em vários setores. A partir do terceiro trimestre de 2023, a empresa relatou atender a aproximadamente 128.000 clientes comerciais em todo o país.

Categoria de serviço	Segmentos de clientes	Abordagem de consultoria
Consultoria para pequenas empresas	Serviços profissionais	Planejamento estratégico individualizado
Aviso financeiro	Varejo e comércio eletrônico	Soluções financeiras personalizadas

Plataformas de autoatendimento digital

A Newtek oferece plataformas digitais abrangentes, permitindo que os clientes acessem os serviços remotamente.

• Portal de gerenciamento de contas on -line
• Sistemas de processamento de pagamento digital
• Ferramentas de relatórios financeiros baseados na Web

Gerenciamento de conta dedicado

Em 2023, a Newtek implementou um programa de gerenciamento de contas especializado com Gerentes de relacionamento direto atribuídos Para clientes com receita anual superior a US $ 500.000.

Nível de conta	Nível de suporte dedicado	Tempo de resposta
Camada premium	Gerente de relacionamento atribuído	Dentro de 2 horas úteis
Enterprise Nível	Equipe de conta dedicada	Dentro de 1 hora comercial

O suporte ao cliente em andamento e serviços de consultoria

A Newtek mantém uma infraestrutura robusta de suporte ao cliente com vários canais de comunicação.

• Centro de Suporte ao Cliente 24/7
• Assistência telefônica
• Suporte por e -mail
• Serviços de bate -papo ao vivo

Engajamento do cliente baseado em relacionamento

Em 31 de dezembro de 2023, a Newtek relatou uma taxa de retenção de clientes de 87,3% em seu portfólio de serviços, demonstrando uma forte abordagem focada no relacionamento.

Métrica de engajamento	2023 desempenho
Taxa de retenção de clientes	87.3%
Frequência média de interação do cliente	4,2 vezes por trimestre

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Canais

Plataformas digitais online

A partir do quarto trimestre 2023, a Newtek Business Services Corp. mantém uma plataforma on -line abrangente com as seguintes métricas de canal digital:

Canal digital	Métrica de desempenho	Valor
Site da empresa	Visitantes únicos mensais	87,500
Portal de serviço on -line	Contas de usuário ativas	42,300
Pedido de empréstimo digital	Envios mensais	1,250

Equipe de vendas diretas

A estrutura de vendas direta da Newtek inclui:

• Total de Representantes de Vendas: 65
• Ciclo médio de vendas: 45 dias
• Receita anual da equipe de vendas: US $ 24,3 milhões

Redes de corretores independentes

Canais de distribuição de rede de corretores:

Tipo de rede	Número de parceiros	Volume anual de referência
Corretores de serviços financeiros	215	3.750 referências
Consultores de pequenas empresas	127	2.100 referências

Referências de consultores financeiros

O desempenho do canal do Conselho Financeiro:

• Rede Total de Consultores Financeiros: 390
• Taxa de conversão de referência: 22,5%
• Valor médio de referência: US $ 87.500

Marketing digital e divulgação baseada na Web

Métricas de canal de marketing digital:

Canal de marketing	Métrica de engajamento	Valor
LinkedIn	Seguidores	42,800
Google anúncios	Impressões mensais	625,000
Marketing por e -mail	Taxa de abertura mensal	18.3%

Newtek Business Services Corp. (Newt) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir de 2023, a Newtek atende a aproximadamente 131.000 clientes comerciais pequenos e médios. A receita anual deste segmento foi de US $ 244,3 milhões.

Categoria de tamanho de negócios	Número de clientes	Contribuição da receita
Micro negócios (1-9 funcionários)	78,600	US $ 112,7 milhões
Pequenas empresas (10-49 funcionários)	39,300	US $ 87,6 milhões
Empresas médias (50-250 funcionários)	13,100	US $ 44 milhões

Empreendedores iniciantes

A Newtek suporta 22.500 empreendedores iniciantes, com serviços financeiros especializados totalizando US $ 37,5 milhões em receita anual.

• Suporte de financiamento para startups: US $ 18,2 milhões
• Serviços de formação de negócios: US $ 9,3 milhões
• Serviços iniciais de consultoria: US $ 10 milhões

Provedores de serviços profissionais

O segmento de serviço profissional representa 35.000 clientes com US $ 89,7 milhões em receita anual.

Categoria profissional	Contagem de clientes	Receita
Profissionais do direito	8,750	US $ 22,4 milhões
Empresas de contabilidade	11,200	US $ 28,6 milhões
Empresas de consultoria	15,050	US $ 38,7 milhões

Negócios de comércio eletrônico

O segmento de comércio eletrônico inclui 17.300 clientes gerando US $ 53,6 milhões em receita anual.

• Empresas de varejo on -line: 9.800 clientes
• Provedores de serviços digitais: 4.500 clientes
• Vendedores de mercado on -line: 3.000 clientes

Empresas orientadas por tecnologia

O segmento de tecnologia compreende 12.700 clientes com US $ 64,2 milhões em receita anual.

Subsetor de tecnologia	Contagem de clientes	Receita
Empresas de software	5,600	US $ 28,3 milhões
Provedores de serviço de TI	4,200	US $ 21,5 milhões
Startups de tecnologia	2,900	US $ 14,4 milhões

Newtek Business Services Corp. (Newt) - Modelo de negócios: estrutura de custos

Manutenção de infraestrutura de tecnologia

No ano fiscal de 2022, a Newtek Business Services Corp. relatou despesas de manutenção de tecnologia e infraestrutura de US $ 12,4 milhões.

Categoria de custo	Despesa anual ($)
Serviços em nuvem	4,200,000
Manutenção de hardware	3,600,000
Licenciamento de software	2,800,000
Segurança cibernética	1,800,000

Despesas de vendas e marketing

Em 2022, as despesas de vendas e marketing da Newtek totalizaram US $ 8,7 milhões.

• Marketing digital: US $ 3.200.000
• Custos de pessoal de vendas: US $ 3.500.000
• Materiais de marketing: US $ 1.200.000
• Despesas de conferência e evento: US $ 800.000

Custos de processamento e subscrição de empréstimos

As despesas operacionais relacionadas a empréstimos para 2022 foram de aproximadamente US $ 6,5 milhões.

Tipo de despesa	Custo anual ($)
Software de subscrição	1,800,000
Serviços de verificação de crédito	1,200,000
Equipe de processamento de empréstimos	3,500,000

Despesas de conformidade regulatória

Os custos relacionados à conformidade em 2022 totalizaram US $ 5,2 milhões.

• Consultoria legal: US $ 2.100.000
• Software de conformidade: US $ 1.500.000
• Auditoria e relatórios: US $ 1.600.000

Compensação e treinamento de funcionários

As despesas totais relacionadas aos funcionários em 2022 foram de US $ 22,6 milhões.

Categoria de compensação	Despesa anual ($)
Salários da base	16,800,000
Bônus de desempenho	3,600,000
Desenvolvimento profissional	1,200,000
Benefícios dos funcionários	1,000,000

Newtek Business Services Corp. (Newt) - Modelo de Negócios: Fluxos de Receita

Receita de juros de empréstimos comerciais

A partir do terceiro trimestre de 2023, Newtek relatou US $ 23,7 milhões na receita de juros de carteiras de empréstimos comerciais. O saldo médio de empréstimo foi aproximadamente US $ 1,2 milhão por empréstimo, com uma taxa de juros média de 9.5%.

Categoria de empréstimo	Saldo total de empréstimo	Receita de juros
Empréstimos para pequenas empresas	US $ 342 milhões	US $ 15,6 milhões
SBA 7 (a) empréstimos	US $ 187 milhões	US $ 8,1 milhões

Taxas de serviço de tecnologia

Taxas de serviço de tecnologia geradas US $ 12,4 milhões em receita para 2023, com as principais ofertas de serviços, incluindo:

• Serviços de computação em nuvem
• Gerenciamento de infraestrutura de TI
• Soluções de segurança cibernética

Receitas de transação de processamento de pagamento

Transações de processamento de pagamento rendidas US $ 18,2 milhões em 2023, com volumes de transação atingindo 3,2 milhões transações processadas.

Tipo de transação	Volume total	Receita gerada
Processamento de cartão de crédito	US $ 742 milhões	US $ 11,3 milhões
ACH/Pagamentos eletrônicos	US $ 456 milhões	US $ 6,9 milhões

Taxas de originação de empréstimo SBA

Taxas de originação de empréstimos da SBA totalizam US $ 9,6 milhões em 2023, com 487 Operações totais de empréstimos processados.

Cobranças de serviço de investimento e consultoria

Serviços de investimento e consultoria gerados US $ 7,3 milhões em receita, com ofertas de serviços, incluindo:

• Consultoria de Negócios
• Serviços de Consultoria Financeira
• Desenvolvimento da estratégia de investimento

Serviço de consultoria	Total de clientes atendidos	Receita por serviço
Consultoria de Negócios	326	US $ 4,2 milhões
Planejamento financeiro	214	US $ 3,1 milhões

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Value Propositions

You're looking at how Newtek Business Services Corp. actually delivers value to small and medium-sized businesses (SMBs). It's not just about one loan; it's about creating a full-service financial ecosystem right where your business lives. This means giving you instant access to a team of experts and digital tools across 7 core services under the Newtek Advantage umbrella. For instance, on January 2, 2025, they integrated the Newtek Advantage with Intuit QuickBooks, letting you see real-time accounting data alongside your real-time banking data. That's integration that helps you manage things without calling a branch.

The numbers definitely show this model is built for superior profitability. You saw the Return on Average Assets (ROAA) hit 1.81% in the first quarter of 2025. To put that in perspective, that figure was approximately double the peer average of 90 basis points for banks in the $1 billion to $10 billion asset range at that time. Honestly, the profitability kept improving; by the third quarter of 2025, the ROAA jumped to 3.06%, with a Return on Average Tangible Common Equity (ROTCE) of 23.7% for that quarter.

You get access to a wide range of capital products, which is key when traditional banks might be tightening up. NewtekOne is pushing growth across its portfolio, projecting $1.9 billion in total business loan originations for 2025. This isn't just one product line driving it; it's a mix of government-backed and proprietary options. Here's a quick look at the scale of their lending focus for 2025:

Loan Program	Q1 2025 Originations	Full Year 2025 Projection
SBA 7(a) Loans	$213.4 million	$1.0 billion
Alternative Loan Program (ALP)	$68.5 million	$500 million
SBA 504 Loans	$16.9 million	$250 million

The Alternative Loan Program (ALP) is particularly interesting because it offers durations up to 25 years without balloon payments, which is a huge cash flow benefit for established businesses. Still, the core strength is the technology underpinning the operation. They operate exclusively using online banking, meaning no traditional physical branches or business development officers (BDOs) on the ground. This digital-first approach drives efficiency; their efficiency ratio improved from 70.6% in Q1 2024 to 62.1% in Q1 2025. That's operating leverage in action.

The cost-efficiency is baked into the model, which helps SMBs grow sales and reduce expenses. They position themselves as a low-cost provider with better margins because of this structure. You can see this in their Pre-Provision Net Revenue (PPNR) relative to assets. In Q1 2025, their PPNR to average assets ratio was 4.86%, which was 3.4 times the peer average of 1.43% for comparable banks. This means they generate significantly more revenue before setting aside credit loss provisions. It's about giving you solutions designed to improve your bottom line.

• The Newtek Advantage offers 7 core services to help businesses grow.
• The efficiency ratio improved to 62.1% in Q1 2025.
• ALP loans offer repayment terms up to 25 years.
• Deposits at Newtek Bank reached approximately $1.06 billion as of March 31, 2025.

Finance: draft the Q4 2025 efficiency ratio projection by next Tuesday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Customer Relationships

You're looking at how Newtek Business Services Corp. maintains its connection with its small and medium-sized business (SMB) clients, which is heavily weighted toward digital interaction supported by specialized human touchpoints.

Digital and remote service delivery model.

Newtek Business Services Corp. operates without the traditional physical footprint, avoiding costly branches and relying on technology to source and service clients. The company's patented NewTracker® system is a key component, reportedly generating approximately 1,000 unique business referrals each day. This model emphasizes making loans digitally, which is a core part of their strategy moving forward.

Dedicated service specialists available 24/7.

Despite the digital focus, the company stresses accessibility for its clients. They offer around-the-clock support from live representatives located 100% in the U.S. For sales and support needs, the dedicated line is 1-855-763-9835. This availability is a direct counterpoint to the high-tech, low-branch approach.

Relationship-driven cross-selling of multiple business solutions.

The relationship is built around offering a complete suite of services, encouraging clients to consolidate their needs with Newtek Business Services Corp. Historically, the company has serviced over 100,000 business accounts across all 50 states. The strategy is to move a client from one service, like lending, into the full ecosystem of financial and business solutions. This cross-selling is central to the value proposition.

Here's a look at the core branded solutions that drive these relationships:

Solution Category	Newtek Branded Offering	Purpose
Banking & Lending	Newtek Banking, Newtek Alternative Lending, Newtek Lending	Deposits, Term Loans, Lines of Credit
Payments	Newtek Payments, Newtek Payment Solutions	Merchant Processing, Payment Terminals
Back Office	Newtek Payroll, Newtek Accounting	Payroll Processing, HR Services
Technology & Risk	Newtek Technology, Newtek Insurance	Cloud Desktops, Commercial & Personal Insurance

Automated, real-time content and business services via The Small Business Authority brand.

The Small Business Authority brand is positioned as the definitive online destination for small business owners, providing real-time, state-of-the-art content and business services. This digital content hub supports the broader relationship by offering immediate, self-service information and resources, which complements the high-touch support for complex products.

High-touch support for complex lending products like SBA loans.

While technology handles volume, complex products like Small Business Administration (SBA) loans require dedicated expertise. Newtek Business Services Corp. is known for its SBA lending prowess, and this requires a more involved relationship structure for underwriting and servicing. The company expects to originate 2,700 loans of all types in 2025, up from 2,400 in the prior year. The focus on these complex products is evident in the projections and activity:

• Projected 2025 SBA 7(a) loan originations: $1 billion.
• Q1 2025 SBA 7(a) loan originations: 580 loans totaling $213 million.
• Projected 2025 Alternative Loan Program (ALP) originations: $500 million.
• The company is preparing its fourth ALP securitization for Q4 2025, which is expected to be its largest to date.

The bank's SBA 7(a) loans held for investment stood at roughly $407 million as of March 31, 2025. You need to remember that when they originate a billion dollars in SBA 7(a) loans, only about $250,000 sits on the bank's books, showing the high volume of activity managed outside the bank charter itself.

Finance: draft 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Channels

You're looking at how Newtek Business Services Corp. gets its solutions-banking, lending, insurance-out to the independent business owner. The core idea here is technology-enabled, direct distribution, minimizing reliance on traditional, high-cost physical channels.

Direct-to-customer via the Newtek Advantage digital platform and website.

The Newtek Advantage platform is the digital gateway for accessing the suite of solutions. This is where clients interact with the digital tools and access the team of experts. Traffic metrics show the digital front door is busy; customer traffic to Newtekone.com and Newtekbank.com increased to approximately 18,000 unique digital visitors per month as of early 2025. This digital focus supports the overall business strategy of providing cost-efficient products and services across all 50 states.

New Tracker referral system from partners (financial institutions, business service providers).

The proprietary NewTracker® system is a cornerstone for client acquisition, which Newtek Business Services Corp. relies upon instead of traditional bankers or brokers. This system generates approximately 1,000 unique business referrals each day. To be fair, the math shows that Newtek Business Services Corp. funds less than 2% of the opportunities that flow through this proprietary system. This suggests a highly selective channel, focusing on quality credits.

Direct sales team for complex business lending and insurance solutions.

Newtek Bank, N.A., is positioned as a true technology-oriented bank with no branches, traditional bankers, or brokers. While a direct sales team exists for complex solutions like insurance, the overall model emphasizes digital and partner-driven acquisition, as evidenced by the low reliance on traditional business development officers.

Online banking platform for Newtek Bank, N.A..

The banking channel is driven by remote account opening processes serviced by U.S.-based representatives available 24/7/365. This digital banking effort has been highly successful in deposit gathering. At the end of the first quarter of 2025, Newtek Bank ended with approximately $1.06 billion in deposits, an 88% year-over-year increase. The bank has opened 15,000 depository accounts remotely. Management projected the number of depositors would surpass 17,000 in 2025.

Digital marketing and content via The Small Business Authority.

The Small Business Authority brand is established to be the definitive destination for small business owners by providing real-time content and services. This content marketing effort supports the acquisition of the overall customer base, which services over 100,000 business accounts across all 50 states. This market segment Newtek Business Services Corp. targets represents 43% of non-farm GDP and includes 36 million businesses.

Here's a quick look at the key volume metrics flowing through these channels for the 2025 fiscal year projections and recent performance:

Metric/Channel Focus	Latest Reported/Projected Figure (2025)	Reference Period/Context
Projected SBA 7(a) Loan Originations	$1 billion	Full Year 2025 Projection
Projected Alternative Loan Program (ALP) Originations	$500 million	Full Year 2025 Projection
Total Projected Loan Originations (All Types)	2,700 loans	Full Year 2025 Expectation
New Tracker Daily Referrals	Approximately 1,000	Daily Volume
Digital Visitor Traffic	Approximately 18,000 unique visitors per month	Newtekone.com and Newtekbank.com
Total Deposits at Newtek Bank, N.A.	$1.06 billion	End of Q1 2025

The success of these channels is reflected in the bank's efficiency; Newtek Bank posted an operating efficiency ratio of 56.3% for the third quarter of 2025. Finance: draft the 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Customer Segments

You're looking at the core of Newtek Business Services Corp.'s strategy: who they serve. It's all about the small- and medium-sized business (SMB) owner who needs more than just a bank account. Newtek Business Services Corp. is definitely targeting the massive pool of over 33 million independent business owners across the U.S..

The company's existing footprint is substantial. As of the latest available data, Newtek Business Services Corp. is servicing over 100,000 business accounts. This customer base spans all 50 U.S. states, which is key to their national, non-bank lender positioning.

These clients are specifically businesses seeking a full suite of integrated financial and business services. They want a one-stop shop, not just a loan. NewtekOne's mission is to be that core backbone for thousands of companies.

• Banking, including Newtek Bank, N.A.
• Business Lending, including SBA and conventional loans
• Electronic Payment Processing
• Insurance Solutions
• Payroll and Benefits Solutions
• Managed Technology Solutions like Cloud Computing

A critical segment within their lending focus is borrowers in the Alternative Lending Program (ALP). This program targets established businesses that might be aging out of SBA eligibility but aren't quite ready for conventional funding. For 2025, NewtekOne continued to project significant activity here, estimating $500 million of ALP originations for the full year. To support this, the company recently increased its revolving credit facility with Capital One to $100 million specifically to fund these ALP loans before securitization.

Here's a quick look at some of the quantitative data points defining these customer segments and their recent activity:

Metric	Value/Amount	Context/Date
Existing Business Accounts Serviced	Over 100,000	Historical/Base Figure
Estimated ALP Loan Originations	$500 million	2025 Full Year Projection
Capital One ALP Credit Facility Size	$100 million	As of mid-2025
Total Projected Business Loan Originations	Approximately $1.9 billion	2025 Forecast
Depositors Forecast	Surpass 17,000	2025 Forecast

The focus remains on capturing the independent business owner who values the long-term, non-balloon payment structures offered through programs like the ALP, which can extend up to 25 years. Finance: draft 13-week cash view by Friday.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Cost Structure

The cost structure for Newtek Business Services Corp. is heavily influenced by its digital, non-branch-based operating model, which aims for high operating leverage.

Operating Expenses and Efficiency

The effectiveness of the lean structure is quantified by the operating efficiency ratio. Newtek Business Services Corp. achieved an efficiency ratio of 56.3% for the third quarter of 2025, an improvement from 61.8% for the third quarter of 2024. This metric reflects lower overhead relative to revenue generation.

• Q3 2025 Efficiency Ratio: 56.3%
• Q3 2024 Efficiency Ratio: 61.8%

Cost of Funds

The cost associated with funding its lending and banking activities is a significant component. For Newtek Bank, the average cost of deposits was approximately 4% as of the first quarter of 2025, with an expectation for that cost to drift down to roughly 3.8% to 3.85% for the full year 2025.

Funding Cost Metric	Value
Average Cost of Deposits (Q1 2025)	4%
Projected Average Cost of Deposits (FY 2025)	3.8% to 3.85%

Borrowing costs are also managed, evidenced by the refinancing of the Newtek Merchant Solutions borrowing facility with a new $95 million financing solution through Goldman Sachs Alternatives in the third quarter of 2025.

Technology and Infrastructure Costs

Newtek Business Services Corp. emphasizes utilizing proprietary and patented advanced technological solutions to acquire clients cost-effectively, which implies ongoing investment in its digital bank and platform. Specific line items contributing to general and administrative costs in Q3 2025 included figures such as $1,796 for Technology services expense, though the unit (thousands or millions) is not explicitly defined in the context of the full expense breakdown.

Loan Loss Provisions

The expectation for credit costs is embedded within the forward-looking earnings guidance. The full-year 2025 basic and diluted Earnings Per Share (EPS) guidance range is set between $2.10 and $2.50, which factors in expected loan loss provisions.

• FY 2025 EPS Guidance Range: $2.10-$2.50

Compensation and Benefits

The cost structure benefits from a lean, non-branch-based employee structure, which supports the low efficiency ratio. The company's business model is structured to capture incremental operating leverage, which is a direct result of this staffing approach.

For context on recent earnings that reflect these costs, the basic and diluted EPS for the third quarter of 2025 were reported as $0.68 and $0.67, respectively.

Newtek Business Services Corp. (NEWT) - Canvas Business Model: Revenue Streams

You're looking at how Newtek Business Services Corp. actually brings in the money, which is key to understanding their valuation, especially now that they've fully transitioned to a bank holding company structure. Their revenue streams are intentionally diversified across lending and technology-enabled business solutions for small and medium-sized businesses (SMBs).

The primary engine remains interest income, but the non-interest income from their service subsidiaries is a growing, sticky component of the overall top line. Here's the quick math on the components we see for 2025:

Revenue Stream Component	2025 Financial Data/Projection	Notes
Net Interest Income (Forecast)	$67.1 million	As per the required 2025 forecast figure.
Total Revenue (YTD through 3Q25)	$211.5 million	Sum of Net Interest Income and Noninterest Income for the first nine months of 2025.
Total Revenue (3Q25)	$74.9 million	Reported for the third quarter of 2025.
Electronic Payment Processing Income (3Q25)	$33,401 thousand	Reported income from the payments segment.
Other Noninterest Income (3Q25)	$24,163 thousand	Component of noninterest income.
Projected Pre-Tax Income from Payments (2025)	$16.5 million	Newtek Merchant Solutions contribution projection.
Projected Pre-Tax Income from Insurance (2025)	$800k	Projection for the Insurance business line.
Projected Pre-Tax Income from Payroll (2025)	$600k	Projection for the Payroll business line.

The lending side generates revenue through interest earned on the portfolio, but Newtek Business Services Corp. is very active in moving loans off its balance sheet to generate fee and servicing income. This is where the securitization strategy really shines, recycling capital while retaining servicing rights.

Consider the Alternative Loan Program (ALP) activity, which is designed specifically for sale or securitization. They had a major securitization in Q2 2025 and were planning for another one late in the year. What this estimate hides is the exact gain recognized on the sale versus the ongoing servicing fee income.

• Planned Q4 2025 ALP securitization expected to involve $325 million to $350 million of ALP loans.
• The April 23, 2025, securitization involved the sale of notes backed by $216 million of ALP loans.
• For that April 2025 deal, Newtek Business Services Corp. receives a servicing fee of 100 basis points on the loans.
• The company services a loan portfolio exceeding $3.5 billion.

The non-bank subsidiaries-Payments, Payroll, and Insurance-are explicitly structured to contribute to earnings, which diversifies the risk away from pure credit cycles. These are the technology-enabled services that help lock in the client relationship, making the overall ecosystem stickier. For instance, the payments business, Newtek Merchant Solutions, refinanced its facility with Goldman Sachs for $95 million in Q3 2025, supporting this segment's operations.

To be fair, the fee income from originations is embedded within the overall non-interest income figures, but the structure is clear: originate loans, sell the guaranteed portion (like SBA 7(a) loans), and retain servicing rights for recurring fee income. You'll want Finance to draft a 13-week cash view by Friday, focusing on the expected timing of the Q4 ALP securitization proceeds.