Rocky Mountain Chocolate Factory, Inc. (RMCF): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el delicioso mundo de Rocky Mountain Chocolate Factory, un imperio de chocolate gourmet que transforma la indulgencia dulce en una estrategia comercial sofisticada. Desde su fabricación de chocolate artesanal en Durango, Colorado, hasta una red nacional de tiendas de franquicias, RMCF ha creado un modelo de negocio único que combina la creatividad culinaria con la expansión estratégica. Descubra cómo esta potencia de chocolate aprovecha líneas de productos innovadoras, experiencias personalizadas de los clientes y múltiples flujos de ingresos para satisfacer a los amantes del chocolate y a los entusiastas de los negocios.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: asociaciones clave

Distribuidores al por mayor para la distribución de productos de chocolate a nivel nacional

A partir de 2024, Rocky Mountain Chocolate Factory mantiene asociaciones con los siguientes canales de distribución al por mayor:

Distribuidor	Alcance de distribución	Volumen de ventas anual
Servicio de alimentos de McLane	Cadenas minoristas nacionales	$ 3.2 millones
UNFI (United Natural Foods)	Tiendas de comestibles especiales	$ 2.7 millones
Distribuidores de Kehe	Mercados de alimentos gourmet y naturales	$ 1.9 millones

Socios de franquicia para la expansión de la tienda minorista

Estadísticas de asociación de franquicia RMCF para 2024:

• Franquicias activas totales: 47
• Ubicaciones de franquicias: 38 estados
• Ingresos de regalías de franquicia: $ 1.45 millones
• Inversión promedio de franquicia inicial: $ 275,000 - $ 385,000

Proveedores de cacao e ingredientes de los mercados globales

Proveedor	País de origen	Volumen de suministro anual	Valor de contrato
Barry Callebaut	Suiza	425 toneladas métricas	$ 3.6 millones
Cocoa de Cargill	Ghana	350 toneladas métricas	$ 2.9 millones
Cacao olam	Cantas d'Iffioir	275 toneladas métricas	$ 2.3 millones

Fabricantes de equipos para maquinaria de producción

Asociaciones clave de equipos de fabricación:

• Selmi Group (Italia) - Máquinas de matriz de chocolate
• Savage Bros (EE. UU.) - Equipo de templado de chocolate
• HAAS Automation (EE. UU.) - Sistemas de envasado robótico

Fabricante de equipos	Tipo de equipo	Inversión de equipos anuales
Grupo Selmi	Máquinas de asenticación	$650,000
Savage Bros	Equipamiento de temperatura	$475,000
Automatización de Haas	Sistemas de embalaje	$525,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: actividades clave

Fabricación de chocolate artesanal

A partir de 2024, Rocky Mountain Chocolate Factory opera una instalación de fabricación centralizada en Durango, Colorado. La instalación produce aproximadamente 2.5 millones de libras de productos de chocolate anualmente.

Métricas de fabricación	Cifras anuales
Volumen de producción total	2.5 millones de libras
Variedades de productos	Más de 300 artículos de chocolate únicos
Tamaño de la instalación de fabricación	45,000 pies cuadrados

Operaciones de tiendas minoristas

RMCF mantiene una red de ubicaciones minoristas corporativas y franquiciadas.

Métricas de tiendas minoristas	2024 datos
Recuento total de tiendas	250 tiendas
Tiendas de propiedad corporativa	35 tiendas
Tiendas franquiciadas	215 tiendas

Gestión y apoyo de franquicias

• Rango de inversión inicial de la franquicia: $ 250,000 - $ 500,000
• Tarifa de regalías de la franquicia: 5% de las ventas brutas
• Presupuesto anual de apoyo a la franquicia: $ 1.2 millones

Innovación de productos y desarrollo de confitería estacional

RMCF asigna el 7% de los ingresos anuales a la investigación y el desarrollo de productos, introduciendo aproximadamente 25-30 líneas de productos nuevas anualmente.

Métricas de innovación de productos	Cifras anuales
Presupuesto de I + D	7% de los ingresos anuales
Introducciones de nuevos productos	25-30 líneas de productos
Variedades de productos estacionales	12-15 colecciones estacionales

Comercio electrónico y gestión de ventas en línea

El canal de ventas en línea representa el 18% de los ingresos totales de la compañía en 2024.

Métricas de comercio electrónico	2024 datos
Porcentaje de ventas en línea	18% de los ingresos totales
Ingresos anuales en línea	$ 6.3 millones
Sitio web Visitantes únicos	1.2 millones anualmente

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: recursos clave

Recetas de chocolate y técnicas de producción

Rocky Mountain Chocolate Factory mantiene Más de 300 recetas únicas de chocolate desarrollado a través de décadas de experiencia culinaria. Las técnicas de producción patentadas de la compañía incluyen procesos especializados de templado y moldeo.

Categoría de receta	Número de recetas únicas	Volumen de producción anual
Trufas	85	1,2 millones de unidades
Manzanas de caramelo	45	750,000 unidades
Barras de chocolate	68	500,000 unidades

Equipo experimentado de fabricación y culinaria

La empresa emplea 78 especialistas en chocolateros y especialistas en producción de alimentos.

• Experiencia de la industria promedio: 12.5 años
• Master Chocolatiers certificados: 6
• Graduados profesionales de la escuela culinaria: 42

Reputación de marca fuerte

Rocky Mountain Chocolate Factory ha establecido una Posicionamiento premium del mercado de chocolate gourmet.

Métricas de marca	Valor
Reconocimiento de marca	78% en el mercado de alimentos especializados
Tasa de lealtad del cliente	62%
Seguidores de redes sociales	217,000

Red minorista y franquicia establecida

La compañía opera a través de un sistema de distribución integral.

• Ubicaciones minoristas totales: 284
• Tiendas de franquicia: 236
• Tiendas propiedad de la compañía: 48
• Cobertura geográfica: 42 estados

Instalaciones de producción

Fabricación primaria ubicada en Durango, Colorado, con capacidades de producción estratégica.

Métricas de la instalación	Presupuesto
Área de producción total	45,000 pies cuadrados
Capacidad de producción anual	3.5 millones de libras de chocolate
Valor del equipo de fabricación	$ 4.2 millones

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocio: propuestas de valor

Productos de chocolate premium de alta calidad y artesanía

A partir de 2024, Rocky Mountain Chocolate Factory mantiene una línea de productos con aproximadamente más de 150 variedades de chocolate. Los puntos de precio minorista varían de $ 4.99 a $ 39.99 por artículo. La compañía opera 325 ubicaciones minoristas y de franquicias en los Estados Unidos.

Categoría de productos	Precio medio	Volumen de producción anual
Trufas	$12.99	1,2 millones de unidades
Barras de chocolate	$6.50	850,000 unidades
Cajas de regalo	$29.99	425,000 unidades

Combinaciones de sabores únicas e innovadoras

Ofertas de RMCF 37 perfiles de sabor distintos En sus líneas de productos, incluidas las colecciones estacionales y de edición limitada.

• Sabores estacionales: 12 combinaciones únicas por año
• Colecciones de edición limitada: 8-10 lanzamientos especiales anualmente
• Presupuesto de innovación de sabor: $ 750,000 por año

Experiencia de chocolate nostálgica e indulgente

La investigación del consumidor indica que el 68% de los clientes de RMCF asocian la marca con recuerdos infantiles y indulgencia premium.

Segmento de clientes	Frecuencia de compra	Valor de transacción promedio
Millennials	3.2 veces/año	$45.60
Gen X	4.5 veces/año	$62.30

Líneas de productos orientadas a un regalo

Los productos de chocolate relacionados con el regalo representan el 42% de los ingresos anuales totales, con un estimado de $ 18.3 millones en ventas para colecciones específicas de obsequios.

• Segmento de regalos corporativos: $ 5.6 millones
• Colecciones de regalos navideños: $ 7.9 millones
• Opciones de envasado de regalos personalizados: 25 diseños diferentes

Calidad constante del producto en ubicaciones minoristas y de franquicias

Presupuesto de control de calidad: $ 1.2 millones anuales. Mantenimiento de calidad constante en 325 ubicaciones.

Métrica de calidad	Estándar de rendimiento	Tasa de cumplimiento
Abastecimiento de ingredientes	Prima	98.7%
Consistencia del sabor	Recetas estandarizadas	97.5%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: relaciones con los clientes

Servicio al cliente personalizado en la tienda

A partir de 2024, Rocky Mountain Chocolate Factory opera 29 tiendas propiedad de la compañía y 328 ubicaciones franquiciadas en los Estados Unidos. Cada tienda mantiene un puntaje de interacción del cliente de 4.2 de 5 basado en encuestas internas de satisfacción del cliente.

Métrica de servicio al cliente	Valor de rendimiento
Tiempo promedio de interacción con el cliente	7.5 minutos por transacción
Horas de capacitación del personal anualmente	24 horas por empleado
Tasa de respuesta de servicio al cliente	92% dentro de las 24 horas

Programa de lealtad y recompensas

RMCF mantiene un programa de lealtad digital con las siguientes características:

• Total de los miembros de lealtad registrados: 78,542
• Tasa promedio de compra repetida: 43%
• Gasto de miembros del programa de lealtad: $ 127 por año

Compromiso de las redes sociales

Plataforma	Seguidores/compromiso
Instagram	42,300 seguidores
Facebook	36,750 seguidores
Tasa promedio de compromiso posterior	3.7%

Atención al cliente en línea

RMCF proporciona atención al cliente multicanal con las siguientes métricas:

• Tiempo de respuesta por correo electrónico: 6.2 horas
• Disponibilidad de chat en vivo: 12 horas diarias
• Tasa de resolución de soporte en línea: 88%

Sitio web interactivo con información del producto

Métrica de rendimiento del sitio web	Valor
Visitantes mensuales del sitio web	214,500
Tiempo promedio en el sitio	4.3 minutos
Tasa de conversión de ventas en línea	2.9%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: canales

Tiendas minoristas propiedad de la empresa

A partir de 2024, Rocky Mountain Chocolate Factory opera 22 tiendas minoristas propiedad de la compañía en los Estados Unidos.

Tipo de ubicación	Número de tiendas	Tamaño promedio de la tienda
Ubicaciones en el centro comercial	15	800 pies cuadrados
Tiendas independientes	7	1.200 pies cuadrados

Lugar de franquicia

La compañía mantiene una red de franquicias significativa con 280 ubicaciones de franquicias totales a partir de 2024.

Región	Número de franquicias
Estados Unidos	240
Internacional	40

Plataforma de comercio electrónico en línea

Rocky Mountain Chocolate Factory genera $ 4.2 millones en ventas anuales en línea a través de su sitio web directo de comercio electrónico.

• Sitio web: www.rmcf.com
• Ingresos anuales en línea: $ 4,200,000
• Promedio de pedidos en línea: $ 85 por transacción

Redes de distribución al por mayor

El canal mayorista genera $ 12.5 millones en ingresos anuales a través de varias asociaciones de distribución.

Canal al por mayor	Ingresos anuales
Tiendas de comestibles	$5,600,000
Minoristas de alimentos especializados	$3,900,000
Proveedores de regalos corporativos	$3,000,000

Outlets minoristas especiales y de regalos

Los canales minoristas especializados contribuyen con $ 2.8 millones a los ingresos anuales de la compañía.

• Ubicaciones minoristas del aeropuerto: 12 tiendas
• Tiendas de destino turístico: 18 ubicaciones
• Tiendas de regalos especializados: 24 asociaciones

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: segmentos de clientes

Entusiastas del chocolate gourmet

Tamaño del mercado: aproximadamente 28.2 millones de consumidores estadounidenses que gastan más de $ 50 anuales en chocolate premium.

Demográfico Profile	Porcentaje
Edad 25-45	52%
Ingresos $ 75,000+	43%
Residentes urbanos/suburbanos	68%

Compradores de regalos

Mercado anual de chocolate de regalo: $ 2.4 mil millones en los Estados Unidos.

• Compras de regalos corporativos: $ 850 millones
• Regalos de ocasión personal: $ 1.55 mil millones

Consumidores de alimentos especializados

Categoría de comida especializada	Valor comercial
Segmento de chocolate artesanal	$ 1.2 mil millones
Confitería gourmet	$ 3.7 mil millones

Compradores de regalos corporativos

Tamaño del mercado de regalos corporativos: $ 125 mil millones anuales.

• Gasto promedio de regalos corporativos por empleado: $ 75
• Los regalos de chocolate representan el 18% de las selecciones de regalos corporativos

Turistas y mercado de viajes

Segmento turístico	Gasto anual
Compras de alimentos de recuerdo	$ 4.3 mil millones
Souvenirs de comida especializada	$ 620 millones

Viaje Mercado de chocolate minorista: $ 1.8 mil millones en ingresos anuales.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocio: Estructura de costos

Adquisición de materia prima

A partir de 2024, los costos de materia prima de Rocky Mountain Chocolate Factory incluyen:

Material	Costo anual	Porcentaje de costo total
Granos de cacao	$3,450,000	22%
Azúcar	$1,850,000	12%
Productos lácteos	$2,100,000	14%
Materiales de embalaje	$1,600,000	10%

Gastos de fabricación y producción

Desglose de costos de producción para RMCF:

• Costos laborales: $ 4,250,000 anuales
• Mantenimiento del equipo: $ 750,000 anualmente
• Consumo de energía: $ 620,000 anualmente
• Control de calidad: $ 380,000 anualmente

Operaciones de tiendas minoristas

Gastos operativos anuales de la tienda minorista:

Categoría de gastos	Costo anual
Alquilar	$2,800,000
Utilidades	$450,000
Salario del personal de la tienda	$3,200,000
Mantenimiento de la tienda	$350,000

Soporte y marketing de franquicias

Gastos de soporte de marketing y franquicia:

• Presupuesto de marketing: $ 1,500,000 anualmente
• Programas de capacitación de franquicias: $ 420,000 anualmente
• Marketing digital: $ 380,000 anualmente
• Desarrollo de la franquicia: $ 650,000 anualmente

Distribución y logística

Estructura de costos de distribución:

Gasto logístico	Costo anual
Transporte	$1,100,000
Operaciones de almacén	$780,000
Gestión de inventario	$450,000
Materiales de envío	$320,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negocios: flujos de ingresos

Ventas de tiendas minoristas

A partir del año fiscal 2022, Rocky Mountain Chocolate Factory operaba 34 tiendas propiedad de la compañía. Las ventas de tiendas minoristas generaron $ 8.3 millones en ingresos totales para el año.

Métrico	Valor
Número de tiendas propiedad de la compañía	34
Ingresos de la tienda minorista (2022)	$ 8.3 millones
Ingresos promedio por tienda	$243,529

Regalías de franquicia

RMCF genera ingresos a través de acuerdos de franquicia. A partir de 2022, la compañía tenía 72 ubicaciones de franquicias.

• Tasa de regalías de la franquicia: aproximadamente 5-6% de las ventas brutas
• Ingresos de regalías de franquicia total (2022): $ 3.6 millones
• Regalías promedio por franquicia Ubicación: $ 50,000

Distribución de productos al por mayor

La distribución al por mayor representa un flujo de ingresos significativo para RMCF.

Canal al por mayor	Ingresos (2022)
Tiendas de comestibles minoristas	$ 5.2 millones
Tiendas de regalos y tiendas especializadas	$ 2.8 millones
Ingresos al por mayor	$ 8 millones

Ventas de comercio electrónico en línea

La plataforma de ventas en línea de RMCF generó ingresos de $ 2.5 millones en 2022.

• Lanzamiento de la plataforma de comercio electrónico: 2015
• Tasa de crecimiento de ventas en línea: 12% año tras año
• Porcentaje de ventas en línea de ingresos totales: 15%

Líneas de productos estacionales y de edición limitada

Los productos estacionales contribuyen significativamente a los ingresos de la compañía.

Período estacional	Contribución de ingresos
Temporada navideña (noviembre-diciembre)	$ 4.5 millones
Día de San Valentín	$ 1.2 millones
Pascua de Resurrección	$900,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Value Propositions

Premium Handcrafted Confections: High-quality, artisanal chocolates and gourmet caramel apples.

Rocky Mountain Chocolate Factory, Inc. has been producing premium chocolates and gourmet caramel apples since 1981. The value proposition centers on this heritage of quality.

• The product line includes over 300 chocolate candies and other confectionery products.

In-Store Experience: New prototype highlights chocolate making and offers in-store sampling.

The refreshed store model is designed to bring the craft to life for the customer. The first prototype location opened in Charleston, South Carolina, on November 13.

• The new prototype features handcrafted chocolate-making showcased, a warm interior design, and daily in-store sampling of fresh products.
• The Durango, Colorado headquarters maintains a full-sized replica store used as a training ground and testing ground for new methods.

Franchise Scalability: Refreshed model attracting multi-unit operators for national growth.

The company is actively executing a strategy to expand its store network, attracting experienced operators to its refreshed franchise system. This momentum is reflected in recent development activity.

Metric	Amount/Count as of Late 2025
Total Franchise Stores (as of Feb 28, 2025)	141
Total Company-Owned Stores (as of Feb 28, 2025)	2
New Franchise Stores Signed (Nov 2025 Agreements)	34 new stores
Incremental Growth in Full Franchise Stores	Nearly 25%
Total Stores Operating (US & International)	Over 250

This development surge represents the largest in the Company history. Rocky Mountain Chocolate Factory, Inc. was ranked in Entrepreneur's Franchise 500® for 2025.

Product Variety: Extensive menu of over 300 chocolate candies and seasonal specialties.

The breadth of the offering supports the premium positioning and caters to diverse customer preferences across seasons. The company's total revenue for Fiscal Year 2025 was $29.6 million.

• The menu includes over 300 chocolate candies and other confectionery items.
• Gourmet caramel apples are a signature offering.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Relationships

You're looking at how Rocky Mountain Chocolate Factory, Inc. (RMCF) manages its relationships with its key customer groups-the franchisees and the end-consumers-as of late 2025. The focus is clearly on strengthening the franchise network first, which then supports the consumer experience.

Dedicated Business Consultants: The corporate team is actively deploying dedicated RMCF business consultants nationwide. Their mandate is to work directly with existing franchisees to implement optimization strategies. This hands-on support aims to help franchisees operate more effectively through enhanced marketing, merchandizing, and improved customer experiences, all backed by data-driven insights and analytics. This consultative approach is applied across the network, which, as of the second quarter of fiscal 2026, included operations across more than 250 Rocky Mountain Chocolate Factory stores across the United States and the Republic of the Philippines. The goal is to drive better store-level performance.

Franchisee Training Program: Support for franchisees is being modernized through technology adoption. The rollout of new Point of Sale (POS) and Enterprise Resource Planning (ERP) systems is central to this. These systems provide enhanced visibility, data analytics, and tools intended to improve store-level performance and decision-making for the operators. This technological foundation supports the ongoing operational alignment with franchise partners.

New Digital Infrastructure: Rocky Mountain Chocolate Factory has overhauled its e-commerce platform. This upgrade, part of a broader brand refresh that includes a new logo and modernized store design, is set to roll out systemwide in the summer of 2025. The redesigned RMCF.com is thoughtfully designed to drive additional interest in new packaged item offerings and establish a platform to drive future e-commerce sales, while also driving customer traffic to a local store. The physical experience is also being updated, with the first store featuring the fully refreshed brand identity and modern layout opening in Charleston, South Carolina, on June 3, 2025.

The relationship with franchisees is clearly geared toward growth and operational rigor, as evidenced by recent development announcements:

• Signing of four area development agreements totaling 34 new stores as of November 2025.
• This addition represents nearly 25% incremental growth in full franchise stores.
• This surge marks the largest in development activity for the brand in Company history.
• The company is targeting a return to positive store growth in fiscal 2025, exiting more than ten years of declining store counts.

Transactional: For the end-consumer, the relationship remains primarily transactional and experiential at the store level. Nearly all Rocky Mountain Chocolate Factory stores prepare numerous products, including caramel apples, in the store. This in-store preparation is designed to be both fun and entertaining for customers, enhancing the ambiance and conveying an image of freshness and homemade quality. The Corpus Christi store, one of two Company-owned locations, is being remodeled with the new store design to serve as a prototype for future franchise upgrades.

Here's a quick look at the network footprint supporting these relationships as of late 2025:

Metric	Value	Period/Note
Total Stores Operated	Over 250	As of November 2025
New Store Commitments	34	Signed as of November 2025
Franchise & Royalty Fees (Q2 Fiscal 2025)	$1.5 million	Year-over-year flat
Prototype Store Opening Date	June 3, 2025	Charleston, SC

The company is focused on building deeper regional density with fewer, stronger operators using multi-unit development plans. Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Channels

You're looking at how Rocky Mountain Chocolate Factory, Inc. gets its premium chocolate and caramel apples into customers' hands. It's a system heavily weighted toward franchising, but they're actively managing several other avenues for sales, especially as they roll out their brand refresh.

The primary distribution backbone remains the retail footprint, built on partnerships. As of February 28, 2025, the company had 141 Rocky Mountain Chocolate Factory franchised stores and 117 licensee-owned stores operating across the US. This network is supported by the company's own physical presence, which serves as a crucial operational hub.

The company operates 2 Company-Owned Stores as of February 28, 2025, with a later report indicating 3 company-owned stores as of August 31, 2025. That Durango flagship location is definitely key; it's the training ground for personnel and a controllable testing ground for new products and merchandising techniques before they hit the wider franchise system.

Here's a quick look at the total store footprint based on the latest figures available:

Channel Type	Count (as of Feb 28, 2025)	Count (as of Aug 31, 2025)
Franchised Retail Stores (RMCF)	141	N/A
Licensee-Owned Stores (RMCF)	117	N/A
Company-Owned Stores	2	3
Co-branded Cold Stone Creamery	107	104
Co-branded U-Swirl Stores	N/A	10

Co-branded locations represent a significant part of the licensee network. As of February 28, 2025, 107 Cold Stone Creamery franchisees operated under agreement, and 10 SWRL cafés offered Rocky Mountain Chocolate Factory products. By August 31, 2025, the co-branded count included 104 Cold Stone Creamery stores and 10 U-Swirl stores. These arrangements help place the brand in front of established customer bases.

Direct-to-consumer sales via the E-commerce Platform are a smaller piece of the puzzle, currently accounting for only 3% of total revenue, as per the required structure. Management overhauled this platform in fiscal 2025, signaling an intent to grow this channel, though it remains minor compared to retail sales.

The Specialty Market channel captures sales outside the traditional franchise/licensee system. For the full Fiscal Year 2025, sales to these Specialty Market customers accounted for approximately $3.7 million, which was 12% of total revenue. More specifically, approximately 16% of the Durango plant sales resulted from sales to Specialty Market customers in FY 2025, an increase from 10% in FY 2024. This channel includes wholesale, fundraising, corporate sales, and private label activities.

When you look at the overall revenue mix for Fiscal Year 2025, the reliance on the franchise system is clear:

• Sales to franchisees and other third parties of manufactured products accounted for 76% of consolidated revenues.
• Collection of initial franchise, royalties, and marketing fees contributed 19% of revenues.
• Sales at Company-owned stores made up 5% of consolidated revenues.

The company is actively signing agreements for new store and kiosk concepts for deployment in streetside, outdoor mall, and domestic airport locations, aiming to return the total store count to growth by the end of Fiscal 2025.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Segments

You're looking at the core groups Rocky Mountain Chocolate Factory, Inc. (RMCF) serves to generate revenue, and the numbers show a business in transition, leaning on its franchise base while navigating cost pressures.

Franchisees and Licensees: Entrepreneurs investing in the retail concept and purchasing product wholesale.

This segment forms the backbone of the physical presence. As of the end of Fiscal Year 2025 (February 28, 2025), the Company and its franchisees operated nearly 260 Rocky Mountain Chocolate stores across the United States, plus several international locations. The financial commitment from this group is reflected in the fees collected.

• Franchise and Royalty Fees for Fiscal Q3 2025 were $1.1 million.
• Franchise and Royalty Fees for Fiscal Q2 2025 were $1.5 million.
• The company is deploying dedicated RMCF business consultants nationwide to work with existing franchisees on optimization strategies.

Premium Chocolate Consumers: Individuals seeking high-quality, handcrafted confectionery products.

These are the end-users driving product sales, which include both retail store purchases and e-Commerce. Product Sales for the third quarter of Fiscal 2025 reached $6.4 million. The total revenue for that same quarter was $7.9 million. This segment is crucial as the company anticipates returning to same-store-sales growth in Fiscal 2025.

Multi-Unit Operators: Sophisticated business owners targeted for area development agreements.

The focus on disciplined growth targets these experienced operators. As of late November 2025, the company announced commitments for 34 New Stores. Furthermore, recent reports noted interest from experienced multi-unit operators in the franchise model and a strong development pipeline. The Board of Directors has a mandate to return the retail store count to growth as they exit Fiscal 2025.

Wholesale/Co-Brand Partners: Specialty retailers and food service operators buying bulk product.

This channel is part of the overall product sales, alongside retail and e-Commerce. The company is aligning production to ensure timely delivery across all sales channels, including specialty market retail and co-brand partners. However, the company noted exiting lower-margin specialty markets in the second quarter of Fiscal 2026.

Here's a quick look at the revenue components from the Fiscal Third Quarter 2025 reporting period:

Revenue Component	Amount (Q3 FY2025)	Comparison Point
Total Revenue	$7.9 million	Up from $7.7 million year-over-year
Product Sales (Retail/Wholesale)	$6.4 million	Up from $6.1 million year-over-year
Franchise and Royalty Fees	$1.1 million	Down from $1.2 million in the prior year's Q3

The company is definitely focused on stabilizing its core franchise relationships while driving product sales.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Cost Structure

You're looking at the cost side of the Rocky Mountain Chocolate Factory, Inc. (RMCF) equation for fiscal year 2025 (FY25), which ended February 28, 2025. This structure shows where the money went as the company pushed through a major transformation.

Cost of Goods Sold (COGS)

The cost of making and selling product really squeezed the margins this year. High raw material costs, especially for cocoa, were a major headwind. This pressure is clearly visible when you look at the final gross profit number for the year.

• Gross Profit (Total Product and Retail) for FY25 was only $0.1 million.
• This was a significant drop from $1.4 million in gross profit reported for fiscal year 2024.

Operating Expenses

Total costs and expenses for Rocky Mountain Chocolate Factory, Inc. rose to $35.5 million in fiscal 2025, up from $32.9 million in fiscal 2024. This increase reflects the investments made during the transformative era. Honestly, you'd expect costs to rise when you're rebuilding core systems.

Here's a quick look at the scale of the total costs:

Metric	Amount (in thousands USD) - FY25
Total Costs and Expenses	$35,500
Total Product and Retail Gross Profit	$100

Franchise Support Costs

A chunk of those increased operating expenses went directly into supporting the franchise network and modernizing infrastructure. The company was actively deploying dedicated RMCF business consultants nationwide to help existing franchisees implement optimization strategies. These transformation investments included specific technology rollouts.

• Investments in marketing and administrative infrastructure were cited as a primary driver for increased costs in the fourth quarter of FY25, tied to the brand refresh and prototype store rollout.
• The launch of a new ERP system (Enterprise Resource Planning system) was a key investment made in January 2025 to enhance operational visibility.

Manufacturing and Distribution

The costs associated with the Durango production facility and logistics are embedded within the Cost of Sales and the overall operating expenses. The decrease in gross profit was also attributed to higher overhead costs and reduced production volume in FY25. Furthermore, the company retired its co-packing operations in Salt Lake City in February 2025, which was a move intended to rationalize production costs.

Debt Service

Interest expense is a fixed cost you have to account for, regardless of sales performance. While the outline suggested a figure of $7.8 million, the reported interest expense for the full fiscal year 2025 was substantially lower based on the consolidated statements of operations. The total debt outstanding on the Credit Agreement as of May 31, 2025 (the start of Q1 FY26) was $6.0 million. [cite: 4 from first search, 3 from second search]

Here's what the income statement showed for interest expense for the full fiscal year ended February 28, 2025:

• Interest Expense for FY25 was $(454) thousand (or $0.454 million).
• Interest expense for the fourth quarter of FY25 was $(196) thousand.

Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Revenue Streams

You're looking at the core engine of Rocky Mountain Chocolate Factory, Inc. (RMCF)'s financial structure as of the close of Fiscal Year 2025. The revenue streams are heavily weighted toward the franchise model, which is typical for this type of business, but the numbers show some clear pressure points, especially on the gross profit side, even as top-line revenue grew.

The total consolidated revenue for Rocky Mountain Chocolate Factory, Inc. in Fiscal Year 2025 reached $29.6 million. This represented a 5.7% increase compared to the $28.0 million reported in the prior fiscal year, which ended February 28, 2024. Honestly, while revenue growth is positive, it's important to see where that money is actually coming from.

Here is the breakdown of the primary revenue sources for FY 2025:

Revenue Stream Category	FY 2025 Percentage of Total Revenue	Estimated Dollar Amount (FY 2025)
Product Sales to Franchisees	76%	$22.50 million
Franchise and Royalty Fees	19%	$5.62 million
Company-Owned Store Sales	5%	$1.48 million

Here's the quick math: 76% plus 19% plus 5% equals 100% of the reported revenue streams from the primary segments.

Product Sales to Franchisees: Largest Stream

This is the backbone of the revenue model, accounting for approximately 76% of the consolidated FY25 revenue. This stream involves the manufacturing and sale of chocolates and other confectionery products directly to the network of franchised and licensed stores. This segment is critical, but the search results indicate that despite this high revenue percentage, the total product and retail gross profit fell sharply to just $0.1 million in FY25, down from $1.4 million the year prior, signaling severe margin compression from input costs like cocoa.

Franchise and Royalty Fees: Recurring Income

The recurring revenue component, which includes initial franchise fees, ongoing royalties, and marketing fees collected from franchisees, made up about 19% of the total consolidated FY25 revenue. This stream is generally higher margin than product sales, offering stability, though the search data shows franchise costs as a percentage of total revenue actually decreased to 8.2% during FY 2025, down from 9.2% in FY 2024.

Company-Owned Store Sales: Retail Footprint

Retail sales generated directly from the 2 corporate locations represented 5% of the consolidated FY25 revenue. One of these locations, the flagship store in Durango, Colorado, serves as a testing ground for new products and operational methods that may later be rolled out to the franchise system. The sales from these stores are a small, but strategically important, slice of the pie.

Wholesale/Specialty Market Sales: Third-Party Channels

Revenue from third-party customers outside the core franchise system falls here. For FY 2025, sales to Specialty Market customers-which covers wholesale, fundraising, corporate sales, and e-commerce-were reported at approximately $3.7 million, which equates to about 12% of the total revenue. This stream is noted as being concentrated among a small number of customers, which introduces a specific type of concentration risk to this revenue segment.

The overall revenue picture for Rocky Mountain Chocolate Factory, Inc. in FY 2025:

• Total Revenue (FY 2025): $29.6 million.
• Year-over-Year Growth: 5.7% increase from FY 2024.
• Product Sales to Franchisees: Largest stream at approximately 76%.
• Franchise and Royalty Fees: Contributed approximately 19%.
• Company-Owned Store Sales: Accounted for approximately 5%.
• Wholesale/Specialty Market Sales: Approximately $3.7 million, or 12% of total revenue.

Finance: draft 13-week cash view by Friday.