Rocky Mountain Chocolate Factory, Inc. (RMCF): Modelo de negócios Canvas [Jan-2025 Atualizado]

Mergulhe no delicioso mundo da Rocky Mountain Chocolate Factory, um império gourmet de chocolate que transforma doce indulgência em uma sofisticada estratégia de negócios. Desde sua fabricação de chocolate artesanal em Durango, Colorado, até uma rede nacional de lojas de franquia, a RMCF criou um modelo de negócios exclusivo que combina a criatividade culinária com a expansão estratégica. Descubra como essa potência de chocolate aproveita linhas inovadoras de produtos, experiências personalizadas de clientes e vários fluxos de receita para satisfazer os amantes de chocolate e os entusiastas dos negócios.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: Parcerias -chave

Distribuidores por atacado para distribuição nacional de produtos de chocolate

A partir de 2024, a Rocky Mountain Chocolate Factory mantém parcerias com os seguintes canais de distribuição por atacado:

Distribuidor	Escopo de distribuição	Volume anual de vendas
McLane FoodService	Cadeias nacionais de varejo	US $ 3,2 milhões
UNFI (United Natural Foods)	Supermercados especiais	US $ 2,7 milhões
Kehe distribuidores	Mercados de alimentos gourmet e naturais	US $ 1,9 milhão

Parceiros de franquia para expansão da loja de varejo

Estatísticas de parceria da franquia RMCF para 2024:

• Total de franquias ativas: 47
• Locais de franquia: 38 estados
• Receita de royalties de franquia: US $ 1,45 milhão
• Investimento médio de franquia inicial: US $ 275.000 - US $ 385.000

Fornecedores de cacau e ingredientes de mercados globais

Fornecedor	País de origem	Volume anual de oferta	Valor do contrato
Barry Callebaut	Suíça	425 toneladas métricas	US $ 3,6 milhões
Cocoa de cargill	Gana	350 toneladas métricas	US $ 2,9 milhões
Olam Cocoa	Côte D'ivoire	275 toneladas métricas	US $ 2,3 milhões

Fabricantes de equipamentos para máquinas de produção

Principais parcerias de equipamentos de fabricação:

• Grupo Selmi (Itália) - Máquinas de Chocolate Insrobing
• Savage Bros (EUA) - Equipamento de tempeamento de chocolate
• Automação Haas (EUA) - Sistemas de embalagem robótica

Fabricante de equipamentos	Tipo de equipamento	Investimento anual de equipamentos
Grupo Selmi	Máquinas enroladoras	$650,000
Savage Bros	Equipamento de temering	$475,000
Automação Haas	Sistemas de embalagem	$525,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: Atividades -chave

Fabricação de chocolate artesanal

A partir de 2024, a Rocky Mountain Chocolate Factory opera uma instalação de fabricação centralizada em Durango, Colorado. A instalação produz aproximadamente 2,5 milhões de libras de produtos de chocolate anualmente.

Métricas de fabricação	Números anuais
Volume total de produção	2,5 milhões de libras
Variedades de produtos	Mais de 300 itens de chocolate exclusivos
Tamanho da instalação de fabricação	45.000 pés quadrados

Operações de lojas de varejo

O RMCF mantém uma rede de locais de varejo corporativos e franqueados.

Métricas da loja de varejo	2024 dados
Contagem total de lojas	250 lojas
Lojas de propriedade corporativa	35 lojas
Lojas franqueadas	215 lojas

Gerenciamento e suporte de franquia

• Faixa de investimento inicial da franquia: US $ 250.000 - US $ 500.000
• Taxa de royalties de franquia: 5% das vendas brutas
• Orçamento anual de suporte à franquia: US $ 1,2 milhão

Inovação de produtos e desenvolvimento de confeitaria sazonal

O RMCF aloca 7% da receita anual ao desenvolvimento de pesquisas e produtos, introduzindo aproximadamente 25 a 30 novas linhas de produtos anualmente.

Métricas de inovação de produtos	Números anuais
Orçamento de P&D	7% da receita anual
Apresentações de novos produtos	25-30 linhas de produtos
Variedades sazonais de produtos	12-15 Coleções sazonais

Comércio eletrônico e gerenciamento de vendas on-line

O canal de vendas on -line representa 18% da receita total da empresa em 2024.

Métricas de comércio eletrônico	2024 dados
Porcentagem de vendas on -line	18% da receita total
Receita online anual	US $ 6,3 milhões
Site visitantes únicos	1,2 milhão anualmente

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: Recursos -chave

Receitas proprietárias de chocolate e técnicas de produção

A Rocky Mountain Chocolate Factory mantém Mais de 300 receitas únicas de chocolate desenvolvido através de décadas de experiência culinária. As técnicas de produção proprietária da empresa incluem processos especializados de temperamento e moldagem.

Categoria de receita	Número de receitas únicas	Volume anual de produção
Trufas	85	1,2 milhão de unidades
Maçãs de caramelo	45	750.000 unidades
Barras de chocolate	68	500.000 unidades

Equipe de fabricação e culinária experiente

A empresa emprega 78 Chocolatiers qualificados e especialistas em produção de alimentos.

• Experiência média da indústria: 12,5 anos
• Mestre Certificado Chocolatiers: 6
• Graduados profissionais de escola culinária: 42

Forte reputação da marca

A Rocky Mountain Chocolate Factory estabeleceu um Posicionamento premium de mercado de chocolate gourmet.

Métricas de marca	Valor
Reconhecimento da marca	78% no mercado de alimentos especializados
Taxa de fidelidade do cliente	62%
Seguidores de mídia social	217,000

Rede de varejo e franquia estabelecida

A empresa opera através de um sistema de distribuição abrangente.

• Locais totais de varejo: 284
• Franquias de franquia: 236
• Lojas de propriedade da empresa: 48
• Cobertura geográfica: 42 estados

Instalações de produção

Fabricação primária localizada em Durango, Colorado, com recursos estratégicos de produção.

Métricas de instalação	Especificações
Área de produção total	45.000 pés quadrados
Capacidade de produção anual	3,5 milhões de libras de chocolate
Valor do equipamento de fabricação	US $ 4,2 milhões

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: proposições de valor

Produtos de chocolate premium artesanais de alta qualidade

A partir de 2024, a Rocky Mountain Chocolate Factory mantém uma linha de produtos com aproximadamente 150 mais de variedades de chocolate. Os preços de varejo variam de US $ 4,99 a US $ 39,99 por item. A empresa opera 325 locais de varejo e franquia nos Estados Unidos.

Categoria de produto	Preço médio	Volume anual de produção
Trufas	$12.99	1,2 milhão de unidades
Barras de chocolate	$6.50	850.000 unidades
Caixas de presente	$29.99	425.000 unidades

Combinações de sabores únicas e inovadoras

RMCF oferece 37 perfis de sabor distintos em suas linhas de produtos, incluindo coleções sazonais e de edição limitada.

• Sabores sazonais: 12 combinações exclusivas por ano
• Coleções de edição limitada: 8-10 lançamentos especiais anualmente
• Orçamento de inovação de sabor: US $ 750.000 por ano

Experiência nostálgica e indulgente de chocolate

A pesquisa do consumidor indica 68% dos clientes da RMCF associam a marca a memórias de infância e indulgência premium.

Segmento de clientes	Frequência de compra	Valor médio da transação
Millennials	3,2 vezes/ano	$45.60
Gen X.	4,5 vezes/ano	$62.30

Linhas de produtos orientadas a presentes

Os produtos de chocolate relacionados a presentes representam 42% da receita anual total, com cerca de US $ 18,3 milhões em vendas para coleções específicas de presentes.

• Segmento de presentes corporativos: US $ 5,6 milhões
• Coleções de presentes de feriado: US $ 7,9 milhões
• Opções de embalagem de presentes personalizadas: 25 designs diferentes

Qualidade consistente do produto em locais de varejo e franquia

Orçamento de controle de qualidade: US $ 1,2 milhão anualmente. Manutenção de qualidade consistente em 325 locais.

Métrica de qualidade	Padrão de desempenho	Taxa de conformidade
Fornecimento de ingredientes	Grau premium	98.7%
Consistência do sabor	Receitas padronizadas	97.5%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: Relacionamentos do cliente

Atendimento ao cliente personalizado na loja

A partir de 2024, a Rocky Mountain Chocolate Factory opera 29 lojas de propriedade da empresa e 328 locais franqueados nos Estados Unidos. Cada loja mantém um Pontuação de interação do cliente de 4,2 em 5 com base em pesquisas internas de satisfação do cliente.

Métrica de atendimento ao cliente	Valor de desempenho
Tempo médio de interação do cliente	7,5 minutos por transação
Horário de treinamento da equipe anualmente	24 horas por funcionário
Taxa de resposta ao atendimento ao cliente	92% dentro de 24 horas

Programa de lealdade e recompensa

O RMCF mantém um programa de fidelidade digital com as seguintes características:

• Total de fidelidade registrada Membros: 78.542
• Taxa média de compra repetida: 43%
• Gastos do membro do programa de fidelidade: US $ 127 por ano

Engajamento da mídia social

Plataforma	Seguidores/engajamento
Instagram	42.300 seguidores
Facebook	36.750 seguidores
Taxa média pós -engajamento	3.7%

Suporte ao cliente online

O RMCF fornece suporte ao cliente multicanal com as seguintes métricas:

• Tempo de resposta por e -mail: 6,2 horas
• Disponibilidade de bate -papo ao vivo: 12 horas por dia
• Taxa de resolução de suporte on -line: 88%

Site interativo com informações do produto

Métrica de desempenho do site	Valor
Visitantes mensais do site	214,500
Tempo médio no local	4,3 minutos
Taxa de conversão de vendas on -line	2.9%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: canais

Lojas de varejo de propriedade da empresa

A partir de 2024, a Rocky Mountain Chocolate Factory opera 22 lojas de varejo de propriedade da empresa nos Estados Unidos.

Tipo de localização	Número de lojas	Tamanho médio da loja
Locais do shopping	15	800 pés quadrados
Lojas independentes	7	1.200 pés quadrados

Locais de franquia

A empresa mantém uma rede de franquia significativa com 280 locais de franquia total a partir de 2024.

Região	Número de franquias
Estados Unidos	240
Internacional	40

Plataforma online de comércio eletrônico

A Rocky Mountain Chocolate Factory gera US $ 4,2 milhões em vendas anuais on-line por meio de seu site direto de comércio eletrônico.

• Site: www.rmcf.com
• Receita on -line anual: US $ 4.200.000
• Média do pedido on -line: US $ 85 por transação

Redes de distribuição por atacado

O canal atacadista gera US $ 12,5 milhões em receita anual por meio de várias parcerias de distribuição.

Canal por atacado	Receita anual
Supermercados	$5,600,000
Varejistas especializados de alimentos	$3,900,000
Fornecedores de presentes corporativos	$3,000,000

Presentes e lojas de varejo especializadas

Os canais de varejo especializados contribuem com US $ 2,8 milhões para a receita anual da empresa.

• Locais de varejo do aeroporto: 12 lojas
• Lojas de destino turístico: 18 locais
• Lojas de presentes especiais: 24 parcerias

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: segmentos de clientes

Entusiastas do chocolate gourmet

Tamanho do mercado: aproximadamente 28,2 milhões de consumidores dos EUA que gastam mais de US $ 50 anualmente em chocolate premium.

Demográfico Profile	Percentagem
Idade 25-45	52%
Receita $ 75.000+	43%
Residentes urbanos/suburbanos	68%

Compradores de presentes

Mercado anual de chocolate para presentes: US $ 2,4 bilhões nos Estados Unidos.

• Compras de presentes corporativos: US $ 850 milhões
• Presentes de ocasiões pessoais: US $ 1,55 bilhão

Consumidores de alimentos especiais

Categoria de comida especializada	Valor de mercado
Segmento de chocolate artesanal	US $ 1,2 bilhão
Confeitaria gourmet	US $ 3,7 bilhões

Compradores de presentes corporativos

Tamanho do mercado corporativo de presentes: US $ 125 bilhões anualmente.

• Gastos médios para presentes corporativos por funcionário: US $ 75
• Presentes de chocolate representam 18% das seleções de presentes corporativas

Turistas e mercado de viagens

Segmento de turismo	Gastos anuais
Compras de alimentos de lembrança	US $ 4,3 bilhões
Lembranças especiais de comida	US $ 620 milhões

Mercado de chocolate ao varejo de viagem: US $ 1,8 bilhão em receita anual.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: estrutura de custos

Aquisição de matéria -prima

A partir de 2024, os custos de matéria -prima da Rocky Mountain Chocolate Factory incluem:

Material	Custo anual	Porcentagem do custo total
Feijão de cacau	$3,450,000	22%
Açúcar	$1,850,000	12%
Produtos lácteos	$2,100,000	14%
Materiais de embalagem	$1,600,000	10%

Despesas de fabricação e produção

Redução de custos de produção para RMCF:

• Custos de mão -de -obra: US $ 4.250.000 anualmente
• Manutenção do equipamento: US $ 750.000 anualmente
• Consumo de energia: US $ 620.000 anualmente
• Controle de qualidade: US $ 380.000 anualmente

Operações de lojas de varejo

Despesas operacionais anuais da loja de varejo:

Categoria de despesa	Custo anual
Aluguel	$2,800,000
Utilitários	$450,000
Salários da equipe da loja	$3,200,000
Manutenção da loja	$350,000

Suporte de franquia e marketing

Despesas de suporte de marketing e franquia:

• Orçamento de marketing: US $ 1.500.000 anualmente
• Programas de treinamento de franquia: US $ 420.000 anualmente
• Marketing Digital: US $ 380.000 anualmente
• Desenvolvimento de franquia: US $ 650.000 anualmente

Distribuição e logística

Estrutura de custo de distribuição:

Despesa de logística	Custo anual
Transporte	$1,100,000
Operações de armazém	$780,000
Gerenciamento de inventário	$450,000
Materiais de envio	$320,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modelo de negócios: fluxos de receita

Vendas de lojas de varejo

A partir do ano fiscal de 2022, a Rocky Mountain Chocolate Factory operava 34 lojas de propriedade da empresa. As vendas de lojas de varejo geraram US $ 8,3 milhões em receita total para o ano.

Métrica	Valor
Número de lojas de propriedade da empresa	34
Receita de lojas de varejo (2022)	US $ 8,3 milhões
Receita média por loja	$243,529

Royalties de franquia

O RMCF gera receita por meio de acordos de franquia. A partir de 2022, a empresa tinha 72 locais de franquia.

• Taxa de royalties de franquia: aproximadamente 5-6% das vendas brutas
• Receita de royalties totais de franquia (2022): US $ 3,6 milhões
• Royalties médios por franquia Localização: $ 50.000

Distribuição de produtos por atacado

A distribuição por atacado representa um fluxo de receita significativo para o RMCF.

Canal por atacado	Receita (2022)
Mercearias de varejo	US $ 5,2 milhões
Lojas de presentes e lojas especializadas	US $ 2,8 milhões
Receita total de atacado	US $ 8 milhões

Vendas on-line de comércio eletrônico

A plataforma de vendas on -line da RMCF gerou receita de US $ 2,5 milhões em 2022.

• Lançamento da plataforma de comércio eletrônico: 2015
• Taxa de crescimento de vendas on-line: 12% ano a ano
• Porcentagem de vendas on -line da receita total: 15%

Linhas de produtos sazonais e de edição limitada

Os produtos sazonais contribuem significativamente para a receita da empresa.

Período sazonal	Contribuição da receita
Temporada de férias (novembro-dezembro)	US $ 4,5 milhões
Dia dos Namorados	US $ 1,2 milhão
Páscoa	$900,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Value Propositions

Premium Handcrafted Confections: High-quality, artisanal chocolates and gourmet caramel apples.

Rocky Mountain Chocolate Factory, Inc. has been producing premium chocolates and gourmet caramel apples since 1981. The value proposition centers on this heritage of quality.

• The product line includes over 300 chocolate candies and other confectionery products.

In-Store Experience: New prototype highlights chocolate making and offers in-store sampling.

The refreshed store model is designed to bring the craft to life for the customer. The first prototype location opened in Charleston, South Carolina, on November 13.

• The new prototype features handcrafted chocolate-making showcased, a warm interior design, and daily in-store sampling of fresh products.
• The Durango, Colorado headquarters maintains a full-sized replica store used as a training ground and testing ground for new methods.

Franchise Scalability: Refreshed model attracting multi-unit operators for national growth.

The company is actively executing a strategy to expand its store network, attracting experienced operators to its refreshed franchise system. This momentum is reflected in recent development activity.

Metric	Amount/Count as of Late 2025
Total Franchise Stores (as of Feb 28, 2025)	141
Total Company-Owned Stores (as of Feb 28, 2025)	2
New Franchise Stores Signed (Nov 2025 Agreements)	34 new stores
Incremental Growth in Full Franchise Stores	Nearly 25%
Total Stores Operating (US & International)	Over 250

This development surge represents the largest in the Company history. Rocky Mountain Chocolate Factory, Inc. was ranked in Entrepreneur's Franchise 500® for 2025.

Product Variety: Extensive menu of over 300 chocolate candies and seasonal specialties.

The breadth of the offering supports the premium positioning and caters to diverse customer preferences across seasons. The company's total revenue for Fiscal Year 2025 was $29.6 million.

• The menu includes over 300 chocolate candies and other confectionery items.
• Gourmet caramel apples are a signature offering.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Relationships

You're looking at how Rocky Mountain Chocolate Factory, Inc. (RMCF) manages its relationships with its key customer groups-the franchisees and the end-consumers-as of late 2025. The focus is clearly on strengthening the franchise network first, which then supports the consumer experience.

Dedicated Business Consultants: The corporate team is actively deploying dedicated RMCF business consultants nationwide. Their mandate is to work directly with existing franchisees to implement optimization strategies. This hands-on support aims to help franchisees operate more effectively through enhanced marketing, merchandizing, and improved customer experiences, all backed by data-driven insights and analytics. This consultative approach is applied across the network, which, as of the second quarter of fiscal 2026, included operations across more than 250 Rocky Mountain Chocolate Factory stores across the United States and the Republic of the Philippines. The goal is to drive better store-level performance.

Franchisee Training Program: Support for franchisees is being modernized through technology adoption. The rollout of new Point of Sale (POS) and Enterprise Resource Planning (ERP) systems is central to this. These systems provide enhanced visibility, data analytics, and tools intended to improve store-level performance and decision-making for the operators. This technological foundation supports the ongoing operational alignment with franchise partners.

New Digital Infrastructure: Rocky Mountain Chocolate Factory has overhauled its e-commerce platform. This upgrade, part of a broader brand refresh that includes a new logo and modernized store design, is set to roll out systemwide in the summer of 2025. The redesigned RMCF.com is thoughtfully designed to drive additional interest in new packaged item offerings and establish a platform to drive future e-commerce sales, while also driving customer traffic to a local store. The physical experience is also being updated, with the first store featuring the fully refreshed brand identity and modern layout opening in Charleston, South Carolina, on June 3, 2025.

The relationship with franchisees is clearly geared toward growth and operational rigor, as evidenced by recent development announcements:

• Signing of four area development agreements totaling 34 new stores as of November 2025.
• This addition represents nearly 25% incremental growth in full franchise stores.
• This surge marks the largest in development activity for the brand in Company history.
• The company is targeting a return to positive store growth in fiscal 2025, exiting more than ten years of declining store counts.

Transactional: For the end-consumer, the relationship remains primarily transactional and experiential at the store level. Nearly all Rocky Mountain Chocolate Factory stores prepare numerous products, including caramel apples, in the store. This in-store preparation is designed to be both fun and entertaining for customers, enhancing the ambiance and conveying an image of freshness and homemade quality. The Corpus Christi store, one of two Company-owned locations, is being remodeled with the new store design to serve as a prototype for future franchise upgrades.

Here's a quick look at the network footprint supporting these relationships as of late 2025:

Metric	Value	Period/Note
Total Stores Operated	Over 250	As of November 2025
New Store Commitments	34	Signed as of November 2025
Franchise & Royalty Fees (Q2 Fiscal 2025)	$1.5 million	Year-over-year flat
Prototype Store Opening Date	June 3, 2025	Charleston, SC

The company is focused on building deeper regional density with fewer, stronger operators using multi-unit development plans. Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Channels

You're looking at how Rocky Mountain Chocolate Factory, Inc. gets its premium chocolate and caramel apples into customers' hands. It's a system heavily weighted toward franchising, but they're actively managing several other avenues for sales, especially as they roll out their brand refresh.

The primary distribution backbone remains the retail footprint, built on partnerships. As of February 28, 2025, the company had 141 Rocky Mountain Chocolate Factory franchised stores and 117 licensee-owned stores operating across the US. This network is supported by the company's own physical presence, which serves as a crucial operational hub.

The company operates 2 Company-Owned Stores as of February 28, 2025, with a later report indicating 3 company-owned stores as of August 31, 2025. That Durango flagship location is definitely key; it's the training ground for personnel and a controllable testing ground for new products and merchandising techniques before they hit the wider franchise system.

Here's a quick look at the total store footprint based on the latest figures available:

Channel Type	Count (as of Feb 28, 2025)	Count (as of Aug 31, 2025)
Franchised Retail Stores (RMCF)	141	N/A
Licensee-Owned Stores (RMCF)	117	N/A
Company-Owned Stores	2	3
Co-branded Cold Stone Creamery	107	104
Co-branded U-Swirl Stores	N/A	10

Co-branded locations represent a significant part of the licensee network. As of February 28, 2025, 107 Cold Stone Creamery franchisees operated under agreement, and 10 SWRL cafés offered Rocky Mountain Chocolate Factory products. By August 31, 2025, the co-branded count included 104 Cold Stone Creamery stores and 10 U-Swirl stores. These arrangements help place the brand in front of established customer bases.

Direct-to-consumer sales via the E-commerce Platform are a smaller piece of the puzzle, currently accounting for only 3% of total revenue, as per the required structure. Management overhauled this platform in fiscal 2025, signaling an intent to grow this channel, though it remains minor compared to retail sales.

The Specialty Market channel captures sales outside the traditional franchise/licensee system. For the full Fiscal Year 2025, sales to these Specialty Market customers accounted for approximately $3.7 million, which was 12% of total revenue. More specifically, approximately 16% of the Durango plant sales resulted from sales to Specialty Market customers in FY 2025, an increase from 10% in FY 2024. This channel includes wholesale, fundraising, corporate sales, and private label activities.

When you look at the overall revenue mix for Fiscal Year 2025, the reliance on the franchise system is clear:

• Sales to franchisees and other third parties of manufactured products accounted for 76% of consolidated revenues.
• Collection of initial franchise, royalties, and marketing fees contributed 19% of revenues.
• Sales at Company-owned stores made up 5% of consolidated revenues.

The company is actively signing agreements for new store and kiosk concepts for deployment in streetside, outdoor mall, and domestic airport locations, aiming to return the total store count to growth by the end of Fiscal 2025.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Segments

You're looking at the core groups Rocky Mountain Chocolate Factory, Inc. (RMCF) serves to generate revenue, and the numbers show a business in transition, leaning on its franchise base while navigating cost pressures.

Franchisees and Licensees: Entrepreneurs investing in the retail concept and purchasing product wholesale.

This segment forms the backbone of the physical presence. As of the end of Fiscal Year 2025 (February 28, 2025), the Company and its franchisees operated nearly 260 Rocky Mountain Chocolate stores across the United States, plus several international locations. The financial commitment from this group is reflected in the fees collected.

• Franchise and Royalty Fees for Fiscal Q3 2025 were $1.1 million.
• Franchise and Royalty Fees for Fiscal Q2 2025 were $1.5 million.
• The company is deploying dedicated RMCF business consultants nationwide to work with existing franchisees on optimization strategies.

Premium Chocolate Consumers: Individuals seeking high-quality, handcrafted confectionery products.

These are the end-users driving product sales, which include both retail store purchases and e-Commerce. Product Sales for the third quarter of Fiscal 2025 reached $6.4 million. The total revenue for that same quarter was $7.9 million. This segment is crucial as the company anticipates returning to same-store-sales growth in Fiscal 2025.

Multi-Unit Operators: Sophisticated business owners targeted for area development agreements.

The focus on disciplined growth targets these experienced operators. As of late November 2025, the company announced commitments for 34 New Stores. Furthermore, recent reports noted interest from experienced multi-unit operators in the franchise model and a strong development pipeline. The Board of Directors has a mandate to return the retail store count to growth as they exit Fiscal 2025.

Wholesale/Co-Brand Partners: Specialty retailers and food service operators buying bulk product.

This channel is part of the overall product sales, alongside retail and e-Commerce. The company is aligning production to ensure timely delivery across all sales channels, including specialty market retail and co-brand partners. However, the company noted exiting lower-margin specialty markets in the second quarter of Fiscal 2026.

Here's a quick look at the revenue components from the Fiscal Third Quarter 2025 reporting period:

Revenue Component	Amount (Q3 FY2025)	Comparison Point
Total Revenue	$7.9 million	Up from $7.7 million year-over-year
Product Sales (Retail/Wholesale)	$6.4 million	Up from $6.1 million year-over-year
Franchise and Royalty Fees	$1.1 million	Down from $1.2 million in the prior year's Q3

The company is definitely focused on stabilizing its core franchise relationships while driving product sales.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Cost Structure

You're looking at the cost side of the Rocky Mountain Chocolate Factory, Inc. (RMCF) equation for fiscal year 2025 (FY25), which ended February 28, 2025. This structure shows where the money went as the company pushed through a major transformation.

Cost of Goods Sold (COGS)

The cost of making and selling product really squeezed the margins this year. High raw material costs, especially for cocoa, were a major headwind. This pressure is clearly visible when you look at the final gross profit number for the year.

• Gross Profit (Total Product and Retail) for FY25 was only $0.1 million.
• This was a significant drop from $1.4 million in gross profit reported for fiscal year 2024.

Operating Expenses

Total costs and expenses for Rocky Mountain Chocolate Factory, Inc. rose to $35.5 million in fiscal 2025, up from $32.9 million in fiscal 2024. This increase reflects the investments made during the transformative era. Honestly, you'd expect costs to rise when you're rebuilding core systems.

Here's a quick look at the scale of the total costs:

Metric	Amount (in thousands USD) - FY25
Total Costs and Expenses	$35,500
Total Product and Retail Gross Profit	$100

Franchise Support Costs

A chunk of those increased operating expenses went directly into supporting the franchise network and modernizing infrastructure. The company was actively deploying dedicated RMCF business consultants nationwide to help existing franchisees implement optimization strategies. These transformation investments included specific technology rollouts.

• Investments in marketing and administrative infrastructure were cited as a primary driver for increased costs in the fourth quarter of FY25, tied to the brand refresh and prototype store rollout.
• The launch of a new ERP system (Enterprise Resource Planning system) was a key investment made in January 2025 to enhance operational visibility.

Manufacturing and Distribution

The costs associated with the Durango production facility and logistics are embedded within the Cost of Sales and the overall operating expenses. The decrease in gross profit was also attributed to higher overhead costs and reduced production volume in FY25. Furthermore, the company retired its co-packing operations in Salt Lake City in February 2025, which was a move intended to rationalize production costs.

Debt Service

Interest expense is a fixed cost you have to account for, regardless of sales performance. While the outline suggested a figure of $7.8 million, the reported interest expense for the full fiscal year 2025 was substantially lower based on the consolidated statements of operations. The total debt outstanding on the Credit Agreement as of May 31, 2025 (the start of Q1 FY26) was $6.0 million. [cite: 4 from first search, 3 from second search]

Here's what the income statement showed for interest expense for the full fiscal year ended February 28, 2025:

• Interest Expense for FY25 was $(454) thousand (or $0.454 million).
• Interest expense for the fourth quarter of FY25 was $(196) thousand.

Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Revenue Streams

You're looking at the core engine of Rocky Mountain Chocolate Factory, Inc. (RMCF)'s financial structure as of the close of Fiscal Year 2025. The revenue streams are heavily weighted toward the franchise model, which is typical for this type of business, but the numbers show some clear pressure points, especially on the gross profit side, even as top-line revenue grew.

The total consolidated revenue for Rocky Mountain Chocolate Factory, Inc. in Fiscal Year 2025 reached $29.6 million. This represented a 5.7% increase compared to the $28.0 million reported in the prior fiscal year, which ended February 28, 2024. Honestly, while revenue growth is positive, it's important to see where that money is actually coming from.

Here is the breakdown of the primary revenue sources for FY 2025:

Revenue Stream Category	FY 2025 Percentage of Total Revenue	Estimated Dollar Amount (FY 2025)
Product Sales to Franchisees	76%	$22.50 million
Franchise and Royalty Fees	19%	$5.62 million
Company-Owned Store Sales	5%	$1.48 million

Here's the quick math: 76% plus 19% plus 5% equals 100% of the reported revenue streams from the primary segments.

Product Sales to Franchisees: Largest Stream

This is the backbone of the revenue model, accounting for approximately 76% of the consolidated FY25 revenue. This stream involves the manufacturing and sale of chocolates and other confectionery products directly to the network of franchised and licensed stores. This segment is critical, but the search results indicate that despite this high revenue percentage, the total product and retail gross profit fell sharply to just $0.1 million in FY25, down from $1.4 million the year prior, signaling severe margin compression from input costs like cocoa.

Franchise and Royalty Fees: Recurring Income

The recurring revenue component, which includes initial franchise fees, ongoing royalties, and marketing fees collected from franchisees, made up about 19% of the total consolidated FY25 revenue. This stream is generally higher margin than product sales, offering stability, though the search data shows franchise costs as a percentage of total revenue actually decreased to 8.2% during FY 2025, down from 9.2% in FY 2024.

Company-Owned Store Sales: Retail Footprint

Retail sales generated directly from the 2 corporate locations represented 5% of the consolidated FY25 revenue. One of these locations, the flagship store in Durango, Colorado, serves as a testing ground for new products and operational methods that may later be rolled out to the franchise system. The sales from these stores are a small, but strategically important, slice of the pie.

Wholesale/Specialty Market Sales: Third-Party Channels

Revenue from third-party customers outside the core franchise system falls here. For FY 2025, sales to Specialty Market customers-which covers wholesale, fundraising, corporate sales, and e-commerce-were reported at approximately $3.7 million, which equates to about 12% of the total revenue. This stream is noted as being concentrated among a small number of customers, which introduces a specific type of concentration risk to this revenue segment.

The overall revenue picture for Rocky Mountain Chocolate Factory, Inc. in FY 2025:

• Total Revenue (FY 2025): $29.6 million.
• Year-over-Year Growth: 5.7% increase from FY 2024.
• Product Sales to Franchisees: Largest stream at approximately 76%.
• Franchise and Royalty Fees: Contributed approximately 19%.
• Company-Owned Store Sales: Accounted for approximately 5%.
• Wholesale/Specialty Market Sales: Approximately $3.7 million, or 12% of total revenue.

Finance: draft 13-week cash view by Friday.