Rocky Mountain Chocolate Factory, Inc. (RMCF): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le monde délicieux de Rocky Mountain Chocolate Factory, un empire gastronomique au chocolat qui transforme l'indulgence sucrée en une stratégie commerciale sophistiquée. De leur fabrication de chocolat artisanale à Durango, Colorado, à un réseau national de magasins de franchise, RMCF a conçu un modèle commercial unique qui mélange la créativité culinaire avec l'expansion stratégique. Découvrez comment cette puissance de chocolat exploite des gammes de produits innovantes, des expériences client personnalisées et de multiples sources de revenus pour satisfaire les amateurs de chocolat et les amateurs commerciaux.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: partenariats clés

Distributeurs de gros pour la distribution de produits au chocolat à l'échelle nationale

En 2024, Rocky Mountain Chocolate Factory entretient des partenariats avec les canaux de distribution de gros suivants:

Distributeur	Champ de distribution	Volume des ventes annuelles
McLane Foodservice	Chaînes de vente au détail nationales	3,2 millions de dollars
UnfI (United Natural Foods)	Magasins d'épicerie spécialisés	2,7 millions de dollars
Distributeurs de Kehe	Marchés gastronomiques et alimentaires naturels	1,9 million de dollars

Partenaires de franchise pour l'expansion des magasins de détail

RMCF Franchise Partnership Statistics pour 2024:

• Total des franchises actives: 47
• Lieu de franchise: 38 États
• Revenus de redevances de franchise: 1,45 million de dollars
• Investissement moyen initial de la franchise: 275 000 $ - 385 000 $

Fournisseurs de cacao et d'ingrédients des marchés mondiaux

Fournisseur	Pays d'origine	Volume de l'offre annuelle	Valeur du contrat
Barry Callebaut	Suisse	425 tonnes métriques	3,6 millions de dollars
Cacao cargill	Ghana	350 tonnes métriques	2,9 millions de dollars
Olam Cocoa	Côte d'Ivoire	275 tonnes métriques	2,3 millions de dollars

Fabricants d'équipement pour les machines de production

Partenariats clés de l'équipement de fabrication:

• SELMI GROUP (Italie) - Machines en enrobage au chocolat
• Savage Bros (USA) - Équipement de tempérament au chocolat
• Haas Automation (USA) - Systèmes d'emballage robotique

Fabricant d'équipements	Type d'équipement	Investissement annuel sur l'équipement
Groupe Selmi	Machines enrobing	$650,000
Savage Bros	Équipement de tempérament	$475,000
Haas Automation	Systèmes d'emballage	$525,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: Activités clés

Fabrication du chocolat artisanal

En 2024, Rocky Mountain Chocolate Factory exploite une installation de fabrication centralisée à Durango, Colorado. L'installation produit environ 2,5 millions de livres de produits de chocolat par an.

Manufacturing Metrics	Chiffres annuels
Volume de production total	2,5 millions de livres
Variétés de produits	Plus de 300 articles de chocolat uniques
Taille de l'installation de fabrication	45 000 pieds carrés

Opérations de magasin de détail

RMCF maintient un réseau de magasins d'entreprises et de commerces franchisés.

Métriques des magasins de détail	2024 données
Nombre total de magasins	250 magasins
Magasins appartenant à des entreprises	35 magasins
Magasins franchisés	215 magasins

Gestion et soutien de la franchise

• Franchise Initial Investment Gamme: 250 000 $ - 500 000 $
• Frais de redevance de franchise: 5% des ventes brutes
• Budget annuel du soutien à la franchise: 1,2 million de dollars

Innovation de produit et développement de la confiserie saisonnière

Le RMCF alloue 7% des revenus annuels à la recherche et au développement de produits, introduisant environ 25-30 nouvelles gammes de produits par an.

Métriques d'innovation de produit	Chiffres annuels
Budget de R&D	7% des revenus annuels
Introductions de nouveaux produits	25-30 gammes de produits
Variétés de produits saisonniers	12-15 collections saisonnières

E-commerce et gestion des ventes en ligne

Le canal de vente en ligne représente 18% du total des revenus de l'entreprise en 2024.

Métriques du commerce électronique	2024 données
Pourcentage de vente en ligne	18% des revenus totaux
Revenus en ligne annuels	6,3 millions de dollars
Site Web Visiteurs uniques	1,2 million par an

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle commercial: Ressources clés

Recettes de chocolat et techniques de production propriétaires

Rocky Mountain Chocolate Factory maintient Plus de 300 recettes de chocolat uniques développé à travers des décennies d'expertise culinaire. Les techniques de production propriétaires de l'entreprise comprennent des processus spécialisés de température et de moulage.

Catégorie de recettes	Nombre de recettes uniques	Volume de production annuel
Truffes	85	1,2 million d'unités
Pommes au caramel	45	750 000 unités
Barres de chocolat	68	500 000 unités

Équipe de fabrication expérimentée et culinaire

L'entreprise emploie 78 chocolatiers qualifiés et spécialistes de la production alimentaire.

• Expérience moyenne de l'industrie: 12,5 ans
• Maître certifié Chocolatiers: 6
• Diplômés professionnels de l'école culinaire: 42

Grande réputation de marque

Rocky Mountain Chocolate Factory a établi un Positionnement du marché du chocolat gastronomique premium.

Métriques de marque	Valeur
Reconnaissance de la marque	78% sur le marché alimentaire spécialisé
Taux de fidélisation de la clientèle	62%
Abonnés des médias sociaux	217,000

Réseau de vente au détail et de franchise établi

L'entreprise opère via un système de distribution complet.

• Total des lieux de vente au détail: 284
• Magasins de franchise: 236
• Magasins appartenant à l'entreprise: 48
• Couverture géographique: 42 États

Installations de production

Fabrication principale située à Durango, Colorado, avec des capacités de production stratégiques.

Métriques des installations	Caractéristiques
Zone de production totale	45 000 pieds carrés
Capacité de production annuelle	3,5 millions de livres de chocolat
Valeur de l'équipement de fabrication	4,2 millions de dollars

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: propositions de valeur

Produits de chocolat haut de gamme fabriqués à la main et fabriqués à la main

En 2024, Rocky Mountain Chocolate Factory maintient une gamme de produits avec environ 150+ variétés de chocolat. Les prix de détail varient de 4,99 $ à 39,99 $ par article. La société exploite 325 emplacements de vente au détail et de franchise à travers les États-Unis.

Catégorie de produits	Prix ​​moyen	Volume de production annuel
Truffes	$12.99	1,2 million d'unités
Barres de chocolat	$6.50	850 000 unités
Coffres-cadeaux	$29.99	425 000 unités

Combinaisons de saveurs uniques et innovantes

Offres RMCF 37 Profils de saveurs distinctes Dans ses gammes de produits, y compris les collections saisonnières et en édition limitée.

• Saveurs saisonnières: 12 combinaisons uniques par an
• Collections en édition limitée: 8-10 versions spéciales chaque année
• Budget d'innovation de saveur: 750 000 $ par an

Expérience de chocolat nostalgique et indulgente

La recherche sur les consommateurs indique que 68% des clients du RMCF associent la marque à des souvenirs d'enfance et à l'indulgence premium.

Segment de clientèle	Fréquence d'achat	Valeur de transaction moyenne
Milléniaux	3,2 fois / an	$45.60
Gen X	4.5 fois / an	$62.30

Lignes de produits axés sur les cadeaux

Les produits de chocolat liés aux cadeaux représentent 42% des revenus annuels totaux, avec environ 18,3 millions de dollars de ventes pour les collections spécifiques aux cadeaux.

• Segment des dons d'entreprise: 5,6 millions de dollars
• Collections de cadeaux de vacances: 7,9 millions de dollars
• Options d'emballage de cadeaux personnalisés: 25 conceptions différentes

Qualité cohérente des produits dans les lieux de la vente au détail et des franchises

Budget de contrôle de la qualité: 1,2 million de dollars par an. Maintenance de qualité cohérente dans 325 emplacements.

Métrique de qualité	Norme de performance	Taux de conformité
Source des ingrédients	De qualité supérieure	98.7%
Cohérence du goût	Recettes standardisées	97.5%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: relations avec les clients

Service client personnalisé en magasin

En 2024, Rocky Mountain Chocolate Factory exploite 29 magasins appartenant à l'entreprise et 328 emplacements franchisés à travers les États-Unis. Chaque magasin maintient un Score d'interaction client de 4,2 sur 5 basé sur des enquêtes de satisfaction des clients internes.

Métrique du service client	Valeur de performance
Temps d'interaction du client moyen	7,5 minutes par transaction
Heures de formation du personnel par an	24 heures par employé
Taux de réponse du service client	92% dans les 24 heures

Programme de fidélité et de récompenses

RMCF maintient un programme de fidélité numérique avec les caractéristiques suivantes:

• Membres de fidélité enregistrés totaux: 78 542
• Taux d'achat répété moyen: 43%
• Dépenses des membres du programme de fidélité: 127 $ par an

Engagement des médias sociaux

Plate-forme	Abonnés / engagement
Instagram	42 300 abonnés
Facebook	36 750 abonnés
Taux d'engagement postal moyen	3.7%

Support client en ligne

RMCF fournit un support client multicanal avec les mesures suivantes:

• Temps de réponse par e-mail: 6,2 heures
• Disponibilité du chat en direct: 12 heures par jour
• Taux de résolution du support en ligne: 88%

Site Web interactif avec des informations sur le produit

Métrique de performance du site Web	Valeur
Visiteurs mensuels du site Web	214,500
Temps moyen sur place	4,3 minutes
Taux de conversion des ventes en ligne	2.9%

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: canaux

Magasins de détail appartenant à l'entreprise

En 2024, Rocky Mountain Chocolate Factory exploite 22 magasins de détail appartenant à des entreprises à travers les États-Unis.

Type d'emplacement	Nombre de magasins	Taille moyenne du magasin
Emplacements du centre commercial	15	800 pieds carrés
Magasins autonomes	7	1 200 pieds carrés

Lieu de franchise

La société maintient un réseau de franchise significatif avec 280 emplacements de franchise au total en 2024.

Région	Nombre de franchises
États-Unis	240
International	40

Plateforme de commerce électronique en ligne

Rocky Mountain Chocolate Factory génère 4,2 millions de dollars de ventes en ligne annuelles via son site Web directement du commerce électronique.

• Site Web: www.rmcf.com
• Revenus en ligne annuels: 4 200 000 $
• Moyenne de commande en ligne: 85 $ par transaction

Réseaux de distribution en gros

Le canal en gros génère 12,5 millions de dollars de revenus annuels grâce à divers partenariats de distribution.

Canal de gros	Revenus annuels
Épiceries	$5,600,000
Détaillants alimentaires spécialisés	$3,900,000
Vendeurs de cadeaux d'entreprise	$3,000,000

Points de vente aux cadeaux et spécialisés

Les canaux de vente au détail spécialisés contribuent à 2,8 millions de dollars aux revenus annuels de l'entreprise.

• Emplacements de vente au détail d'aéroport: 12 magasins
• Boutiques de destination touristique: 18 emplacements
• Magasins-cadeaux spécialisés: 24 partenariats

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: segments de clientèle

Antactifs au chocolat gastronomiques

Taille du marché: environ 28,2 millions de consommateurs américains qui dépensent plus de 50 $ par an en chocolat premium.

Démographique Profile	Pourcentage
25-45 ans	52%
Revenus 75 000 $ +	43%
Résidents urbains / suburbains	68%

Acheteurs de cadeaux

Marché annuel sur le chocolat cadeau: 2,4 milliards de dollars aux États-Unis.

• Achats de cadeaux d'entreprise: 850 millions de dollars
• Cadeaux d'occasions personnelles: 1,55 milliard de dollars

Consommateurs de nourriture spécialisés

Catégorie de nourriture spécialisée	Valeur marchande
Segment du chocolat artisanal	1,2 milliard de dollars
Confiserie gastronomique	3,7 milliards de dollars

Acheteurs de cadeaux d'entreprise

Taille du marché des dons d'entreprise: 125 milliards de dollars par an.

• Dépenses de cadeaux moyens de l'entreprise par employé: 75 $
• Les cadeaux de chocolat représentent 18% des sélections de cadeaux d'entreprise

Touristes et marché des voyages

Segment touristique	Dépenses annuelles
Achats de nourriture souvenir	4,3 milliards de dollars
Souvenirs spécialisés	620 millions de dollars

Marché du chocolat de la vente au détail: 1,8 milliard de dollars de revenus annuels.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: Structure des coûts

Achat de matières premières

En 2024, les coûts de matières premières de Rocky Mountain Chocolate Factory comprennent:

Matériel	Coût annuel	Pourcentage du coût total
Fèves de cacao	$3,450,000	22%
Sucre	$1,850,000	12%
Produits laitiers	$2,100,000	14%
Matériaux d'emballage	$1,600,000	10%

Frais de fabrication et de production

Répartition des coûts de production pour RMCF:

• Coûts de main-d'œuvre: 4 250 000 $ par an
• Entretien de l'équipement: 750 000 $ par an
• Consommation d'énergie: 620 000 $ par an
• Contrôle de la qualité: 380 000 $ par an

Opérations de magasin de détail

Dépenses opérationnelles annuelles des magasins de détail:

Catégorie de dépenses	Coût annuel
Louer	$2,800,000
Services publics	$450,000
Salaire du personnel des magasins	$3,200,000
Entretien des magasins	$350,000

Support de franchise et marketing

Les dépenses de soutien au marketing et à la franchise:

• Budget marketing: 1 500 000 $ par an
• Programmes de formation en franchise: 420 000 $ par an
• Marketing numérique: 380 000 $ par an
• Développement de franchise: 650 000 $ par an

Distribution et logistique

Structure des coûts de distribution:

Dépenses logistiques	Coût annuel
Transport	$1,100,000
Opérations de l'entrepôt	$780,000
Gestion des stocks	$450,000
Matériel d'expédition	$320,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Modèle d'entreprise: Strots de revenus

Ventes de magasins de détail

Depuis l'exercice 2022, Rocky Mountain Chocolate Factory a exploité 34 magasins appartenant à l'entreprise. Les ventes de magasins de détail ont généré 8,3 millions de dollars de revenus totaux pour l'année.

Métrique	Valeur
Nombre de magasins appartenant à l'entreprise	34
Revenus de magasins de détail (2022)	8,3 millions de dollars
Revenu moyen par magasin	$243,529

Redevances de franchise

RMCF génère des revenus grâce à des accords de franchise. En 2022, la société comptait 72 emplacements de franchise.

• Taux de redevance de franchise: environ 5 à 6% des ventes brutes
• Total des revenus de redevances sur la franchise (2022): 3,6 millions de dollars
• Royauté moyenne par franchise Lieu: 50 000 $

Distribution de produits en gros

La distribution de gros représente une source de revenus importante pour le RMCF.

Canal de gros	Revenus (2022)
Magasins d'épicerie de vente au détail	5,2 millions de dollars
Boutiques de cadeaux et magasins spécialisés	2,8 millions de dollars
Revenus totaux en gros	8 millions de dollars

Ventes de commerce électronique en ligne

La plate-forme de vente en ligne de RMCF a généré un chiffre d'affaires de 2,5 millions de dollars en 2022.

• Launchage sur la plate-forme de commerce électronique: 2015
• Taux de croissance des ventes en ligne: 12% en glissement annuel
• Pourcentage de vente en ligne du total des revenus: 15%

Lignes de produits saisonnières et en édition limitée

Les produits saisonniers contribuent considérablement aux revenus de l'entreprise.

Période saisonnière	Contribution des revenus
Fêtes (novembre-décembre)	4,5 millions de dollars
Saint Valentin	1,2 million de dollars
Pâques	$900,000

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Value Propositions

Premium Handcrafted Confections: High-quality, artisanal chocolates and gourmet caramel apples.

Rocky Mountain Chocolate Factory, Inc. has been producing premium chocolates and gourmet caramel apples since 1981. The value proposition centers on this heritage of quality.

• The product line includes over 300 chocolate candies and other confectionery products.

In-Store Experience: New prototype highlights chocolate making and offers in-store sampling.

The refreshed store model is designed to bring the craft to life for the customer. The first prototype location opened in Charleston, South Carolina, on November 13.

• The new prototype features handcrafted chocolate-making showcased, a warm interior design, and daily in-store sampling of fresh products.
• The Durango, Colorado headquarters maintains a full-sized replica store used as a training ground and testing ground for new methods.

Franchise Scalability: Refreshed model attracting multi-unit operators for national growth.

The company is actively executing a strategy to expand its store network, attracting experienced operators to its refreshed franchise system. This momentum is reflected in recent development activity.

Metric	Amount/Count as of Late 2025
Total Franchise Stores (as of Feb 28, 2025)	141
Total Company-Owned Stores (as of Feb 28, 2025)	2
New Franchise Stores Signed (Nov 2025 Agreements)	34 new stores
Incremental Growth in Full Franchise Stores	Nearly 25%
Total Stores Operating (US & International)	Over 250

This development surge represents the largest in the Company history. Rocky Mountain Chocolate Factory, Inc. was ranked in Entrepreneur's Franchise 500® for 2025.

Product Variety: Extensive menu of over 300 chocolate candies and seasonal specialties.

The breadth of the offering supports the premium positioning and caters to diverse customer preferences across seasons. The company's total revenue for Fiscal Year 2025 was $29.6 million.

• The menu includes over 300 chocolate candies and other confectionery items.
• Gourmet caramel apples are a signature offering.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Relationships

You're looking at how Rocky Mountain Chocolate Factory, Inc. (RMCF) manages its relationships with its key customer groups-the franchisees and the end-consumers-as of late 2025. The focus is clearly on strengthening the franchise network first, which then supports the consumer experience.

Dedicated Business Consultants: The corporate team is actively deploying dedicated RMCF business consultants nationwide. Their mandate is to work directly with existing franchisees to implement optimization strategies. This hands-on support aims to help franchisees operate more effectively through enhanced marketing, merchandizing, and improved customer experiences, all backed by data-driven insights and analytics. This consultative approach is applied across the network, which, as of the second quarter of fiscal 2026, included operations across more than 250 Rocky Mountain Chocolate Factory stores across the United States and the Republic of the Philippines. The goal is to drive better store-level performance.

Franchisee Training Program: Support for franchisees is being modernized through technology adoption. The rollout of new Point of Sale (POS) and Enterprise Resource Planning (ERP) systems is central to this. These systems provide enhanced visibility, data analytics, and tools intended to improve store-level performance and decision-making for the operators. This technological foundation supports the ongoing operational alignment with franchise partners.

New Digital Infrastructure: Rocky Mountain Chocolate Factory has overhauled its e-commerce platform. This upgrade, part of a broader brand refresh that includes a new logo and modernized store design, is set to roll out systemwide in the summer of 2025. The redesigned RMCF.com is thoughtfully designed to drive additional interest in new packaged item offerings and establish a platform to drive future e-commerce sales, while also driving customer traffic to a local store. The physical experience is also being updated, with the first store featuring the fully refreshed brand identity and modern layout opening in Charleston, South Carolina, on June 3, 2025.

The relationship with franchisees is clearly geared toward growth and operational rigor, as evidenced by recent development announcements:

• Signing of four area development agreements totaling 34 new stores as of November 2025.
• This addition represents nearly 25% incremental growth in full franchise stores.
• This surge marks the largest in development activity for the brand in Company history.
• The company is targeting a return to positive store growth in fiscal 2025, exiting more than ten years of declining store counts.

Transactional: For the end-consumer, the relationship remains primarily transactional and experiential at the store level. Nearly all Rocky Mountain Chocolate Factory stores prepare numerous products, including caramel apples, in the store. This in-store preparation is designed to be both fun and entertaining for customers, enhancing the ambiance and conveying an image of freshness and homemade quality. The Corpus Christi store, one of two Company-owned locations, is being remodeled with the new store design to serve as a prototype for future franchise upgrades.

Here's a quick look at the network footprint supporting these relationships as of late 2025:

Metric	Value	Period/Note
Total Stores Operated	Over 250	As of November 2025
New Store Commitments	34	Signed as of November 2025
Franchise & Royalty Fees (Q2 Fiscal 2025)	$1.5 million	Year-over-year flat
Prototype Store Opening Date	June 3, 2025	Charleston, SC

The company is focused on building deeper regional density with fewer, stronger operators using multi-unit development plans. Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Channels

You're looking at how Rocky Mountain Chocolate Factory, Inc. gets its premium chocolate and caramel apples into customers' hands. It's a system heavily weighted toward franchising, but they're actively managing several other avenues for sales, especially as they roll out their brand refresh.

The primary distribution backbone remains the retail footprint, built on partnerships. As of February 28, 2025, the company had 141 Rocky Mountain Chocolate Factory franchised stores and 117 licensee-owned stores operating across the US. This network is supported by the company's own physical presence, which serves as a crucial operational hub.

The company operates 2 Company-Owned Stores as of February 28, 2025, with a later report indicating 3 company-owned stores as of August 31, 2025. That Durango flagship location is definitely key; it's the training ground for personnel and a controllable testing ground for new products and merchandising techniques before they hit the wider franchise system.

Here's a quick look at the total store footprint based on the latest figures available:

Channel Type	Count (as of Feb 28, 2025)	Count (as of Aug 31, 2025)
Franchised Retail Stores (RMCF)	141	N/A
Licensee-Owned Stores (RMCF)	117	N/A
Company-Owned Stores	2	3
Co-branded Cold Stone Creamery	107	104
Co-branded U-Swirl Stores	N/A	10

Co-branded locations represent a significant part of the licensee network. As of February 28, 2025, 107 Cold Stone Creamery franchisees operated under agreement, and 10 SWRL cafés offered Rocky Mountain Chocolate Factory products. By August 31, 2025, the co-branded count included 104 Cold Stone Creamery stores and 10 U-Swirl stores. These arrangements help place the brand in front of established customer bases.

Direct-to-consumer sales via the E-commerce Platform are a smaller piece of the puzzle, currently accounting for only 3% of total revenue, as per the required structure. Management overhauled this platform in fiscal 2025, signaling an intent to grow this channel, though it remains minor compared to retail sales.

The Specialty Market channel captures sales outside the traditional franchise/licensee system. For the full Fiscal Year 2025, sales to these Specialty Market customers accounted for approximately $3.7 million, which was 12% of total revenue. More specifically, approximately 16% of the Durango plant sales resulted from sales to Specialty Market customers in FY 2025, an increase from 10% in FY 2024. This channel includes wholesale, fundraising, corporate sales, and private label activities.

When you look at the overall revenue mix for Fiscal Year 2025, the reliance on the franchise system is clear:

• Sales to franchisees and other third parties of manufactured products accounted for 76% of consolidated revenues.
• Collection of initial franchise, royalties, and marketing fees contributed 19% of revenues.
• Sales at Company-owned stores made up 5% of consolidated revenues.

The company is actively signing agreements for new store and kiosk concepts for deployment in streetside, outdoor mall, and domestic airport locations, aiming to return the total store count to growth by the end of Fiscal 2025.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Customer Segments

You're looking at the core groups Rocky Mountain Chocolate Factory, Inc. (RMCF) serves to generate revenue, and the numbers show a business in transition, leaning on its franchise base while navigating cost pressures.

Franchisees and Licensees: Entrepreneurs investing in the retail concept and purchasing product wholesale.

This segment forms the backbone of the physical presence. As of the end of Fiscal Year 2025 (February 28, 2025), the Company and its franchisees operated nearly 260 Rocky Mountain Chocolate stores across the United States, plus several international locations. The financial commitment from this group is reflected in the fees collected.

• Franchise and Royalty Fees for Fiscal Q3 2025 were $1.1 million.
• Franchise and Royalty Fees for Fiscal Q2 2025 were $1.5 million.
• The company is deploying dedicated RMCF business consultants nationwide to work with existing franchisees on optimization strategies.

Premium Chocolate Consumers: Individuals seeking high-quality, handcrafted confectionery products.

These are the end-users driving product sales, which include both retail store purchases and e-Commerce. Product Sales for the third quarter of Fiscal 2025 reached $6.4 million. The total revenue for that same quarter was $7.9 million. This segment is crucial as the company anticipates returning to same-store-sales growth in Fiscal 2025.

Multi-Unit Operators: Sophisticated business owners targeted for area development agreements.

The focus on disciplined growth targets these experienced operators. As of late November 2025, the company announced commitments for 34 New Stores. Furthermore, recent reports noted interest from experienced multi-unit operators in the franchise model and a strong development pipeline. The Board of Directors has a mandate to return the retail store count to growth as they exit Fiscal 2025.

Wholesale/Co-Brand Partners: Specialty retailers and food service operators buying bulk product.

This channel is part of the overall product sales, alongside retail and e-Commerce. The company is aligning production to ensure timely delivery across all sales channels, including specialty market retail and co-brand partners. However, the company noted exiting lower-margin specialty markets in the second quarter of Fiscal 2026.

Here's a quick look at the revenue components from the Fiscal Third Quarter 2025 reporting period:

Revenue Component	Amount (Q3 FY2025)	Comparison Point
Total Revenue	$7.9 million	Up from $7.7 million year-over-year
Product Sales (Retail/Wholesale)	$6.4 million	Up from $6.1 million year-over-year
Franchise and Royalty Fees	$1.1 million	Down from $1.2 million in the prior year's Q3

The company is definitely focused on stabilizing its core franchise relationships while driving product sales.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Cost Structure

You're looking at the cost side of the Rocky Mountain Chocolate Factory, Inc. (RMCF) equation for fiscal year 2025 (FY25), which ended February 28, 2025. This structure shows where the money went as the company pushed through a major transformation.

Cost of Goods Sold (COGS)

The cost of making and selling product really squeezed the margins this year. High raw material costs, especially for cocoa, were a major headwind. This pressure is clearly visible when you look at the final gross profit number for the year.

• Gross Profit (Total Product and Retail) for FY25 was only $0.1 million.
• This was a significant drop from $1.4 million in gross profit reported for fiscal year 2024.

Operating Expenses

Total costs and expenses for Rocky Mountain Chocolate Factory, Inc. rose to $35.5 million in fiscal 2025, up from $32.9 million in fiscal 2024. This increase reflects the investments made during the transformative era. Honestly, you'd expect costs to rise when you're rebuilding core systems.

Here's a quick look at the scale of the total costs:

Metric	Amount (in thousands USD) - FY25
Total Costs and Expenses	$35,500
Total Product and Retail Gross Profit	$100

Franchise Support Costs

A chunk of those increased operating expenses went directly into supporting the franchise network and modernizing infrastructure. The company was actively deploying dedicated RMCF business consultants nationwide to help existing franchisees implement optimization strategies. These transformation investments included specific technology rollouts.

• Investments in marketing and administrative infrastructure were cited as a primary driver for increased costs in the fourth quarter of FY25, tied to the brand refresh and prototype store rollout.
• The launch of a new ERP system (Enterprise Resource Planning system) was a key investment made in January 2025 to enhance operational visibility.

Manufacturing and Distribution

The costs associated with the Durango production facility and logistics are embedded within the Cost of Sales and the overall operating expenses. The decrease in gross profit was also attributed to higher overhead costs and reduced production volume in FY25. Furthermore, the company retired its co-packing operations in Salt Lake City in February 2025, which was a move intended to rationalize production costs.

Debt Service

Interest expense is a fixed cost you have to account for, regardless of sales performance. While the outline suggested a figure of $7.8 million, the reported interest expense for the full fiscal year 2025 was substantially lower based on the consolidated statements of operations. The total debt outstanding on the Credit Agreement as of May 31, 2025 (the start of Q1 FY26) was $6.0 million. [cite: 4 from first search, 3 from second search]

Here's what the income statement showed for interest expense for the full fiscal year ended February 28, 2025:

• Interest Expense for FY25 was $(454) thousand (or $0.454 million).
• Interest expense for the fourth quarter of FY25 was $(196) thousand.

Finance: draft 13-week cash view by Friday.

Rocky Mountain Chocolate Factory, Inc. (RMCF) - Canvas Business Model: Revenue Streams

You're looking at the core engine of Rocky Mountain Chocolate Factory, Inc. (RMCF)'s financial structure as of the close of Fiscal Year 2025. The revenue streams are heavily weighted toward the franchise model, which is typical for this type of business, but the numbers show some clear pressure points, especially on the gross profit side, even as top-line revenue grew.

The total consolidated revenue for Rocky Mountain Chocolate Factory, Inc. in Fiscal Year 2025 reached $29.6 million. This represented a 5.7% increase compared to the $28.0 million reported in the prior fiscal year, which ended February 28, 2024. Honestly, while revenue growth is positive, it's important to see where that money is actually coming from.

Here is the breakdown of the primary revenue sources for FY 2025:

Revenue Stream Category	FY 2025 Percentage of Total Revenue	Estimated Dollar Amount (FY 2025)
Product Sales to Franchisees	76%	$22.50 million
Franchise and Royalty Fees	19%	$5.62 million
Company-Owned Store Sales	5%	$1.48 million

Here's the quick math: 76% plus 19% plus 5% equals 100% of the reported revenue streams from the primary segments.

Product Sales to Franchisees: Largest Stream

This is the backbone of the revenue model, accounting for approximately 76% of the consolidated FY25 revenue. This stream involves the manufacturing and sale of chocolates and other confectionery products directly to the network of franchised and licensed stores. This segment is critical, but the search results indicate that despite this high revenue percentage, the total product and retail gross profit fell sharply to just $0.1 million in FY25, down from $1.4 million the year prior, signaling severe margin compression from input costs like cocoa.

Franchise and Royalty Fees: Recurring Income

The recurring revenue component, which includes initial franchise fees, ongoing royalties, and marketing fees collected from franchisees, made up about 19% of the total consolidated FY25 revenue. This stream is generally higher margin than product sales, offering stability, though the search data shows franchise costs as a percentage of total revenue actually decreased to 8.2% during FY 2025, down from 9.2% in FY 2024.

Company-Owned Store Sales: Retail Footprint

Retail sales generated directly from the 2 corporate locations represented 5% of the consolidated FY25 revenue. One of these locations, the flagship store in Durango, Colorado, serves as a testing ground for new products and operational methods that may later be rolled out to the franchise system. The sales from these stores are a small, but strategically important, slice of the pie.

Wholesale/Specialty Market Sales: Third-Party Channels

Revenue from third-party customers outside the core franchise system falls here. For FY 2025, sales to Specialty Market customers-which covers wholesale, fundraising, corporate sales, and e-commerce-were reported at approximately $3.7 million, which equates to about 12% of the total revenue. This stream is noted as being concentrated among a small number of customers, which introduces a specific type of concentration risk to this revenue segment.

The overall revenue picture for Rocky Mountain Chocolate Factory, Inc. in FY 2025:

• Total Revenue (FY 2025): $29.6 million.
• Year-over-Year Growth: 5.7% increase from FY 2024.
• Product Sales to Franchisees: Largest stream at approximately 76%.
• Franchise and Royalty Fees: Contributed approximately 19%.
• Company-Owned Store Sales: Accounted for approximately 5%.
• Wholesale/Specialty Market Sales: Approximately $3.7 million, or 12% of total revenue.

Finance: draft 13-week cash view by Friday.