TransAct Technologies Incorporated (TACT): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el mundo dinámico de la innovación tecnológica, Transact Technologies Incorporated (TACT) surge como un jugador fundamental, revolucionando las soluciones de impresión térmica especializadas en diversas industrias. Su lienzo de modelo de negocio meticulosamente elaborado revela un enfoque estratégico que integra perfectamente hardware de vanguardia, segmentos de clientes específicos y flujos de ingresos sólidos, posicionando a la compañía como un facilitador crítico de tecnologías de procesamiento de transacciones y puntos de transacción para restaurantes, minoristas, juegos, juegos. y sectores financieros.

Transact Technologies Incorporated (TACT) - Modelo de negocio: asociaciones clave

Fabricantes de hardware de punto de venta (POS)

Transact Technologies se asocia con los principales fabricantes de hardware POS para integrar sus tecnologías de impresora:

Pareja	Detalles de colaboración
Epson	Integración de la impresora OEM para sistemas de restaurantes y minoristas
Micronics estrella	Colaboración de tecnología de impresora térmica

Integradores de tecnología de restaurantes y minoristas

Asociaciones estratégicas con empresas de integración de tecnología:

• Corporación NCR
• Sistemas de micros (Oracle Hospitality)
• Tecnologías de aloha

Proveedores de servicios de procesamiento de pagos

Las asociaciones clave de procesamiento de pagos incluyen:

Proveedor	Alcance de integración
Primera corporación de datos	Soluciones de impresora de terminal de pago
Pagos globales	Tecnologías integradas de impresión de pagos

Socios de desarrollo de software

Transact colabora con desarrolladores de software para soluciones especializadas:

• Integración de software de Pagos de Shift4
• Plataformas de software de gestión de restaurantes
• Desarrolladores del ecosistema de tecnología hotelera

Colaboradores de redes de distribución global

Asociaciones de distribución que abarcan múltiples regiones:

Región	Socio de distribución
América del norte	Ingram micro
Europa	Datos tecnológicos
Asia-Pacífico	Synnex Corporation

Transact Technologies Incorporated (TACT) - Modelo de negocio: actividades clave

Diseño y fabricación de impresoras térmicas especializadas

En el año fiscal 2022, Transact Technologies informó ingresos por impresoras de $ 33.7 millones. La compañía se especializa en la creación de impresoras térmicas para segmentos de la industria específicos.

Tipo de impresora	Industria principal	Volumen de producción anual
Impresoras epicentrales	Juego de casino	Aproximadamente 5,000 unidades
Impresoras Ithaca	Restaurante/minorista	Aproximadamente 7,500 unidades

Desarrollar soluciones informáticas integradas

Transact invirtió $ 4.2 millones en investigación y desarrollo durante 2022 para tecnologías informáticas integradas.

• Plataformas de hardware desarrolladas para sistemas de punto de venta
• Creó un software integrado especializado para juegos de juegos y de juegos financieros
• Soluciones informáticas personalizadas diseñadas para necesidades específicas del mercado

Crear plataformas de software y hardware específicos de la industria

La empresa generó $ 47.6 millones ingresos totales en 2022, con contribuciones significativas del desarrollo especializado de la plataforma.

Segmento de la industria	Tipo de plataforma	Contribución de ingresos
Juego de casino	Plataformas de juego avanzadas	$ 22.3 millones
Restaurante/minorista	Sistemas de gestión de transacciones	$ 15.4 millones

Proporcionar servicios técnicos y servicios de mantenimiento

El soporte técnico generó $ 5.1 millones adicionales en ingresos por servicio para 2022.

• Infraestructura de atención al cliente 24/7
• Garantía y programas de mantenimiento extendidos
• Capacidades de diagnóstico remoto

Investigar y desarrollar tecnologías de impresión innovadoras

El gasto de I + D fue 8.9% de los ingresos totales en 2022, centrándose en las tecnologías de impresión emergentes.

Área de enfoque tecnológico	Inversión de I + D	Impacto de la innovación proyectado
Eficiencia de impresión térmica	$ 2.1 millones	15% de mejora del rendimiento
Sistemas incrustados avanzados	$ 1.6 millones	Integración informática mejorada

Transact Technologies Incorporated (TACT) - Modelo de negocio: recursos clave

Tecnología de impresión térmica patentada

Transact Technologies posee 7 patentes de impresión térmica activa A partir de 2023. La tecnología de impresión térmica de la compañía se utiliza en múltiples segmentos de mercado que incluyen:

• Sistemas de punto de venta (POS)
• Juego y lotería
• Restaurante y hospitalidad
• Servicios financieros

Categoría de patente	Número de patentes	Enfoque tecnológico
Mecanismos de impresión térmica	4	Velocidad de impresión y eficiencia
Diseño de cabeza de impresión	2	Calidad de impresión mejorada
Integración de papel térmico	1	Compatibilidad de material

Ingeniería y talento de I + D

A partir de 2023, Transact Technologies emplea 92 Profesionales de Ingeniería e I + D. La inversión de I + D de la compañía fue $ 6.2 millones En el año fiscal 2022.

Cartera de propiedades intelectuales

La cartera de propiedad intelectual de Transact incluye:

• 7 patentes de impresión térmica activa
• 3 solicitudes de patentes pendientes
• Múltiples copyrights de diseño de software y hardware

Instalaciones de fabricación

Transact opera 2 instalaciones de fabricación primarias:

Ubicación	Tamaño de la instalación	Producción primaria
Hamilton, Ontario, Canadá	35,000 pies cuadrados.	Impresoras térmicas
Brookfield, Connecticut, EE. UU.	25,000 pies cuadrados.	Sistemas de impresión especializados

Relaciones y experiencia en la industria fuertes

Transact mantiene asociaciones estratégicas con:

• Principales fabricantes de sistemas POS
• Proveedores de equipos de juego y lotería
• Fabricantes de hardware financiero

La empresa tiene Más de 25 años de experiencia en la industria y sirve a los clientes en múltiples países en 6 continentes.

Transact Technologies Incorporated (TACT) - Modelo de negocio: propuestas de valor

Soluciones de impresión térmica especializadas de alto rendimiento

Transact Technologies genera $ 74.8 millones en ingresos anuales (año fiscal 2022) a través de tecnologías especializadas de impresión térmica. Las soluciones de impresión central de la compañía ofrecen capacidades de impresión térmica de precisión en múltiples segmentos de la industria.

Categoría de productos	Contribución de ingresos	Segmento de mercado
Impresoras térmicas de restaurante	$ 42.3 millones	Servicio de alimentos
Impresoras de transacciones minoristas	$ 18.5 millones	Punto de venta minorista
Impresoras de juegos/casino	$ 14 millones	Juego de casino

Hardware personalizado para industrias de restaurantes y minoristas

Transact desarrolla soluciones de hardware específicas de la industria con especificaciones de ingeniería precisas.

• Los modelos de impresora POS de restaurante admiten una compatibilidad del 99.7% con los principales sistemas de gestión de restaurantes
• Impresoras de transacción minorista diseñadas para entornos de alto volumen
• Durabilidad promedio de la impresora: 5-7 años de operación continua

Tecnología de impresión confiable y duradera

Las soluciones de impresión de Transact demuestran métricas de confiabilidad excepcionales:

Reflexión	Especificación de rendimiento
Tiempo medio entre fallas (MTBF)	10,000 horas operativas
Velocidad de impresión	250 mm/segundo
Resolución de impresión	Estándar de 203 DPI

Integración perfecta con los sistemas POS existentes

Transact admite la integración con más de 87 plataformas de software de punto de venta diferentes en las industrias de restaurantes, minoristas y juegos.

Soluciones tecnológicas rentables para operaciones comerciales

La estrategia de precios de productos de Transact demuestra un posicionamiento competitivo:

• Costo de unidad de impresora promedio: $ 349- $ 589
• Costo total de propiedad reducido en un 35% en comparación con soluciones competitivas
• Calificación de eficiencia energética: consumo de energía 70% menor en comparación con las tecnologías de impresoras heredadas

Transact Technologies Incorporated (TACT) - Modelo de negocio: relaciones con los clientes

Compromiso del equipo de ventas directo

Transact Technologies mantiene un equipo de ventas directo dedicado centrado en clientes de nivel empresarial en segmentos de mercado específicos:

Canal de ventas	Número de representantes	Industrias objetivo
Ventas directas empresariales	12	Casino, restaurante, banca, lotería
Ventas internacionales	4	Mercados de juegos globales

Soporte técnico y servicio al cliente

La infraestructura de atención al cliente incluye:

• Línea directa de soporte técnico 24/7
• Sistema de envío de entradas en línea
• Tiempo de respuesta promedio: 4 horas
• Equipo de soporte dedicado: 8 especialistas técnicos

Enfoque de asociación a largo plazo

Métricas de asociación	2023 datos
Tasa de retención de clientes	87.3%
Duración promedio de la relación con el cliente	6.2 años

Recursos de soporte de productos en línea

La infraestructura de soporte digital incluye:

• Portal integral de documentación del producto
• Biblioteca de video tutorial
• Actualizaciones de firmware descargables
• Foro de apoyo comunitario

Desarrollo de soluciones personalizadas

Servicios de personalización	2023 rendimiento
Modificaciones de hardware personalizadas	42 proyectos de cliente únicos
Servicios de integración de software	28 implementaciones empresariales

Transact Technologies Incorporated (TACT) - Modelo de negocio: canales

Equipo de ventas directas

A partir de 2024, Transact Technologies mantiene una fuerza de ventas directa dedicada dirigida a segmentos de mercado específicos:

Canal de ventas	Número de representantes de ventas	Cobertura geográfica
Mercado norteamericano	12	Estados Unidos y Canadá
Mercado europeo	5	Países de Europa occidental
Mercado de Asia-Pacífico	3	Mercados asiáticos seleccionados

Plataforma de comercio electrónico en línea

Transact Technologies opera una plataforma de ventas digitales con las siguientes métricas:

• Sitio web: www.transact.com/store
• Ingresos anuales en línea: $ 3.2 millones
• Volumen de transacciones en línea: 4.750 pedidos por año
• Valor promedio de pedido en línea: $ 674

Red de revendedor autorizado

Tipo de revendedor	Número de socios	Contribución anual de ingresos
Distribuidores de tecnología	22	$ 5.6 millones
Integradores de punto de venta	37	$ 4.3 millones
Revendedores internacionales	15	$ 2.1 millones

Ferias y conferencias comerciales de la industria

Transact Technologies participa en eventos clave de la industria:

• Asiste las ferias comerciales anuales: 8
• Inversión total de la feria comercial: $ 275,000
• Generación de leads por evento: promedio de 120 clientes potenciales calificados

Marketing digital y comunicación técnica

Canal digital	Métrica	Compromiso anual
LinkedIn	Seguidores	12,400
Seminarios web técnicos	Número de sesiones	14
Marketing por correo electrónico	Base de suscriptores	7,850

Transact Technologies Incorporated (TACT) - Modelo de negocio: segmentos de clientes

Restaurantes de servicio rápido

Transact Technologies sirve al segmento de restaurante de servicio rápido (QSR) con soluciones de impresión especializadas de punto de venta (POS).

Segmento de mercado	Métricas clave	Contribución de ingresos
Mercado de impresoras QSR	Estimado de 45,000 ubicaciones de restaurantes	Aproximadamente el 22% de los ingresos totales de TACT
Principales clientes de QSR	Pizza Hut, Domino's, McDonald's	$ 7.3 millones en ingresos anuales del segmento

Sistemas de punto de venta minorista

Transact proporciona soluciones de impresión térmica especializadas para entornos minoristas.

• Tamaño del mercado de impresoras positivas: 1.2 millones de instalaciones
• Ciclo de reemplazo de impresora promedio: 3-4 años
• Penetración estimada del mercado: 15% de las ubicaciones minoristas totales

Establecimientos de casino y juegos

Transact se especializa en soluciones de impresión de la industria del juego.

Segmento del mercado de juegos	Instalaciones totales	Impacto de ingresos
Mercado de impresoras de casino	Aproximadamente 1,000 ubicaciones de casino	$ 12.5 millones de ingresos anuales
Impresoras de equipos de juego	Más de 500,000 instalaciones de máquinas de juego	El 35% de los ingresos totales de la compañía

Industrias de lotería y juego

Transact proporciona soluciones de impresión especializadas para sistemas de lotería en todo el país.

• Jurisdicciones de lotería total servidas: 47 estados
• Mercado de impresoras de boletos de lotería: ingresos por segmento de $ 18.2 millones
• Despliegue de impresora promedio por sistema de lotería: 250-500 unidades

Centros de procesamiento de transacciones financieras

Transact admite la infraestructura de impresión de transacciones financieras.

Segmento financiero	Penetración del mercado	Ingresos anuales
Impresoras de recibo de cajero automático	Más de 400,000 instalaciones de cajeros automáticos	Ingresos por segmento de $ 5.6 millones
Equipo de sucursal bancaria	Aproximadamente 75,000 ubicaciones bancarias	Contribución anual de $ 3.2 millones

Transact Technologies Incorporated (TACT) - Modelo de negocio: Estructura de costos

Gastos de investigación y desarrollo

Para el año fiscal 2023, Transact Technologies informó gastos totales de I + D de $ 4.1 millones, lo que representa el 7.2% de los ingresos totales.

Año fiscal	Gastos de I + D	Porcentaje de ingresos
2023	$ 4.1 millones	7.2%
2022	$ 3.8 millones	6.9%

Costos de fabricación y producción

Los costos totales de fabricación para 2023 fueron de $ 22.3 millones, con un desglose de la siguiente manera:

• Costos laborales directos: $ 8.7 millones
• Gastos de materia prima: $ 11.5 millones
• Sobrecoss de fabricación: $ 2.1 millones

Inversiones de ventas y marketing

Transact Technologies asignó $ 5.6 millones a los esfuerzos de ventas y marketing en 2023, lo que representa el 9.8% de los ingresos totales.

Categoría de gastos	Cantidad	Porcentaje de ingresos
Comisiones de ventas	$ 2.3 millones	4.1%
Programas de marketing	$ 3.3 millones	5.7%

Compensación y beneficios de los empleados

Los gastos totales relacionados con los empleados para 2023 fueron de $ 19.2 millones:

• Salarios base: $ 14.5 millones
• Compensación basada en acciones: $ 1.7 millones
• Beneficios de salud y jubilación: $ 3.0 millones

Mantenimiento de la infraestructura tecnológica

Los costos de mantenimiento de tecnología e infraestructura para 2023 totalizaron $ 3.5 millones, que incluyen:

• Sistemas y software de TI: $ 1.8 millones
• Actualizaciones de hardware: $ 1.2 millones
• Inversiones de ciberseguridad: $ 0,5 millones

Estructura de costos totales para 2023: $ 54.7 millones

Transact Technologies Incorporated (TACT) - Modelo de negocio: flujos de ingresos

Venta de productos de hardware

En el año fiscal 2022, Transact Technologies reportó ingresos por ventas de productos de hardware de $ 57.8 millones. Los segmentos de hardware primarios incluyen:

Categoría de hardware	Ingresos ($)	Porcentaje de ventas totales de hardware
Impresoras de servicio de alimentos	24,500,000	42.4%
Impresoras de casino e juegos	18,300,000	31.7%
Impresoras de punto de venta	15,000,000	25.9%

Licencias de impresora y dispositivos

Los ingresos por licencias para 2022 totalizaron $ 3.2 millones, con acuerdos clave de licencia en sectores de juegos y servicios financieros.

Contratos de soporte técnico y mantenimiento

Los ingresos por contratos de soporte técnico y mantenimiento para 2022 fueron de $ 8.5 millones, lo que representa un aumento del 6.2% respecto al año anterior.

Tipo de contrato	Ingresos anuales ($)
Mantenimiento estándar	5,700,000
Garantía extendida	2,800,000

Servicios de integración de software

Los servicios de integración de software generaron $ 4.6 millones en ingresos durante 2022, con enfoque en:

• Sistemas de gestión de casinos
• Plataformas de punto de venta del restaurante
• Sistemas de transacciones financieras

Piezas de repuesto y consumibles

Las piezas de reemplazo y los ingresos por consumibles para 2022 alcanzaron $ 6.3 millones, desglosados ​​de la siguiente manera:

Categoría de productos	Ingresos ($)
Cintas de impresora	2,100,000
Cabezales de estampado térmico	1,500,000
Partes misceláneas	2,700,000

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Value Propositions

You're looking at the core promises TransAct Technologies Incorporated (TACT) makes to its customers, grounded in the performance seen through the first three quarters of 2025. The value is split clearly between the Foodservice Technology (FST) segment and the Casino & Gaming segment.

Food Service: Streamlining Back-of-House Operations and Reducing Labor Effort

For foodservice operators, the value proposition centers on replacing manual, error-prone processes with guided digital workflows. This is evident in the adoption rates of the BOHA! Platform. For instance, one recent Midwest convenience store chain win involved deploying 73 BOHA! Terminal 2 devices across its locations to support labeling workflows, which is a direct move to streamline operations. Another contract foodservice customer went live with BOHA! Temp and BOHA! Checklist software at all 55 of its locations to improve labor efficiency and ensure consistent execution of daily tasks. While specific TACT labor-hour savings aren't published for 2025, industry context shows the potential: technology digitizing checklists previously saved retailers 16.5 hours a month, per location. The growth in hardware sales supports this: 2,350 BOHA! Terminal units were sold in Q1 2025, an all-time quarterly high, driving 49% year-over-year FST revenue growth that quarter.

Ensuring HACCP Compliance and Food Safety with Digital Workflows (BOHA! Temp)

Ensuring food safety compliance is non-negotiable, and TACT delivers this via BOHA! Temp, which replaces paper logs with guided digital temperature recording. This directly supports HACCP standards. We see this value being taken up by major chains; the aforementioned Midwest convenience store chain adopted BOHA! Temp at 47 of its foodservice locations as part of its digitization effort. Furthermore, 21 sites within another contract foodservice customer are using BOHA! Sense for real-time equipment monitoring, which helps prevent spoilage caused by temperature deviations.

Providing Consistent Execution and Brand Quality Across Multi-Unit Locations

For large, distributed chains, consistency is everything. The BOHA! Platform's guided workflows enforce the same process everywhere, which is key to brand quality. The platform's traction is shown by securing wins with a major convenience store chain for a 1,400 BOHA! unit upgrade and a national healthcare foodservice contract in Q1 2025 alone. The recurring revenue stream, which is tied to the installed base, shows this stickiness; FST recurring revenue hit $3.3 million in Q3 2025, a 13% increase year-over-year.

Here's a look at the growth supporting the platform's value proposition in the first nine months of 2025:

Metric	Value (Q3 2025 or YTD 2025)	Comparison/Context
Total FST Terminals Sold (9 Months 2025)	5,883 units	Represents a 58% Year-Over-Year Increase in units sold compared to the same period in 2024
FST Recurring Revenue (Q3 2025)	$3.3 million	Up 13% compared to Q3 2024
Average Revenue Per Unit (ARPU) (Q3 2025)	$792 per unit	Up from $700 in the prior year quarter
New BOHA! Units Sold (Q1 2025)	2,350 units	An all-time quarterly high

Casino/Gaming: High-Reliability Ticket-In/Ticket-Out (TITO) Printing Solutions

In the Casino and Gaming sector, the value is centered on the reliability of the printing solutions, which includes TITO functionality. This segment showed significant strength in the first nine months of 2025. Casino and Gaming Net Sales grew 58% year-over-year in Q3 2025. Revenue for this segment reached $6.7 million in Q1 2025, marking an 18% year-over-year increase. The company has sold over 3.9 million printers, terminals, and other hardware devices globally, underscoring the installed base supporting these high-reliability needs.

Delivering Strong Return on Investment (ROI) through Operational Efficiency

The financial results point toward a positive trend in profitability driven by these solutions. The Company expects full year 2025 net sales to be between $50 million and $53 million. Gross margin in Q3 2025 was 49.8%, up from 48.1% in Q3 2024, indicating better profitability on sales. The ultimate measure of ROI is the bottom line improvement: Q3 2025 saw a net income of $15 thousand, a substantial swing from the net loss of $(551) thousand in Q3 2024. The company also achieved positive adjusted EBITDA of $669 thousand in Q3 2025, up from an adjusted EBITDA loss of $(204) thousand in the prior year period.

The value proposition is translating into financial performance:

• FST recurring revenue growth of 13% year-over-year in Q3 2025 signals sustained customer commitment.
• Full year 2025 Adjusted EBITDA is forecasted to be between breakeven ($0) and $1.5 million.
• The shift from a net loss of $(551) thousand (Q3 2024) to a net income of $15 thousand (Q3 2025) shows direct financial benefit to TACT, which flows from customer efficiency gains.

Finance: draft 13-week cash view by Friday.

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Customer Relationships

You're looking at how TransAct Technologies Incorporated builds and maintains its customer base, which is clearly segmented between high-touch enterprise accounts and broader transactional relationships. This approach is key to driving the recurring revenue that supports the business.

Dedicated account management for large national chain rollouts (high-touch).

For major deployments, TransAct Technologies engages in high-touch relationship management, evidenced by significant, multi-location wins. For instance, in the first quarter of 2025, the company secured a 1,400 BOHA! unit upgrade for a major convenience store chain. More recently, a national sushi franchise approved a rollout of the BOHA! Terminal 2 LTE, with initial orders totaling 596 units for a network that is expected to eventually include all 2,108 locations. This level of deployment requires dedicated support to ensure smooth integration across large, dispersed networks.

Software-as-a-Service (SaaS) subscription model for BOHA! platform access.

The relationship is heavily weighted toward recurring revenue streams tied to the BOHA! platform access, which functions as a Software-as-a-Service (SaaS) model, combined with consumable sales. The Food Service Technologies (FST) recurring revenue for the third quarter of 2025 reached $3.3 million. This recurring revenue base, which includes software and service subscriptions, grew 13% year-over-year compared to the $2.9 million reported in the third quarter of 2024. The average revenue per unit (ARPU) for FST recurring revenue climbed to $792 per unit in Q3 2025, up from $700 in the prior year period.

Self-service and online ordering for consumable supplies (TransAct Services Group).

The TransAct Services Group manages the relationship for ongoing consumable needs, which is a high-volume, lower-touch interaction. Customers can secure their complete range of supplies and consumable items online at http://www.transactsupplies.com or through the direct sales team. This channel supports the installed base of over 3.9 million printers, terminals, and other hardware devices sold globally by TransAct Technologies.

Long-term service contracts and Premier Express Warranties for hardware.

The relationship extends through hardware support via service contracts and warranties, which are critical for maintaining the installed base and ensuring consistent recurring revenue. The company remains committed to providing world-class service, spare parts, and accessories to support its installed product base. The overall full-year 2025 net sales guidance is set between $50 million and $53 million.

Key metrics illustrating the customer base growth and recurring revenue focus:

• Q1 2025 BOHA! terminal unit sales hit an all-time quarterly high of 2,350 units.
• Terminal unit sales for the first nine months of 2025 totaled 5,883, a 58% year-over-year increase.
• Q3 2025 Net Sales were $13.2 million.
• A Midwest convenience store chain deployed 73 BOHA! Terminal 2 devices in October 2025.

Relationship Metric	Value / Detail	Reporting Period
FST Recurring Revenue	$3.3 million	Q3 2025
FST Recurring Revenue YoY Growth	13%	Q3 2025 vs Q3 2024
Average Revenue Per Unit (ARPU)	$792	Q3 2025
Total BOHA! Terminals Sold (9 Months)	5,883 units	9M 2025
Full Year 2025 Net Sales Guidance	$50 million to $53 million	As of Nov 2025

Finance: review Q4 2025 recurring revenue projections against the $792 ARPU target by end of next week.

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Channels

You're looking at how TransAct Technologies Incorporated gets its products and services into the hands of its customers as of late 2025. It's a mix of direct engagement and partner integration across their two main revenue drivers: Food Service Technology (FST) and Casino & Gaming.

The company's overall financial expectation for the full year 2025 net sales is between $50 million and $53 million. To give you a concrete snapshot, the preliminary third quarter 2025 net sales reached $13.2 million, which was up 21% compared to the third quarter of 2024.

Here's a breakdown of how those sales channels are performing based on the Q3 2025 figures:

Channel Driver/Segment	Q3 2025 Net Sales Amount	Year-over-Year Growth (Q3)	Key Metric/Volume
Casino and Gaming Revenue (Primarily OEM Partners)	$7.1 million	58% increase	Major domestic OEM partners are reportedly back in buying positions.
Food Service Technology (FST) Net Sales (Direct Sales Focus)	$4.8 million	12% increase	1,591 BOHA! Terminals sold in the quarter.
FST Recurring Revenue (TSG/Online Portal)	$3.3 million	13% increase	Nine-month terminal sales totaled 5,883 units, a 58% increase YoY.

The direct sales force is heavily focused on the FST segment, pushing hardware like the BOHA! Terminals. For instance, the company secured a major BOHA Terminal 2 upgrade order with a national convenience store chain operating over 700 locations in Q1 2025. That's a clear win for the direct sales motion targeting large national accounts.

• Direct sales force targets large national and regional foodservice chains for BOHA! solutions.
• OEM partners are the primary channel for the Casino and Gaming segment, which generated $7.1 million in Q3 2025.
• The company sold 2,350 BOHA! Terminals in Q1 2025, a record for that quarter.

The TransAct Services Group (TSG) is critical for capturing recurring revenue, which is directly tied to the installed base of hardware. This group handles the direct sales of supplies and consumables, feeding into the recurring revenue stream. For the third quarter of 2025, FST recurring revenue hit $3.3 million.

The online portal, http://www.transactsupplies.com, works in tandem with TSG to provide customers with a complete range of supplies and consumable items. TransAct has sold over 4.0 million printers, terminals, and other hardware devices globally to support this consumables channel.

• TransAct Services Group (TSG) drives sales of supplies and consumables.
• The online portal supports TSG by offering supplies and consumables directly to the installed base.
• Total installed base supported by service/supplies is over 4.0 million devices.

The Casino and Gaming channel, driven by OEM partners, remains the largest revenue contributor, bringing in $7.1 million in Q3 2025. That's a significant piece of the $13.2 million total quarterly revenue.

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Customer Segments

You're looking at the core customer groups TransAct Technologies Incorporated (TACT) targets with its BOHA! platform and its other technology solutions. Honestly, the focus has clearly shifted toward Food Service Technology (FST), but the gaming side still brings in significant, high-growth revenue.

National and regional convenience store chains represent a major win area, especially with the BOHA! Terminal 2 rollout. You saw a headline-grabbing event in Q1 2025 where a major convenience store chain committed to a 1,400 BOHA! unit upgrade. That same quarter, another national chain, operating over 700 locations, secured a major BOHA Terminal 2 upgrade order. To be fair, the pipeline is still active here; for instance, a Midwest chain with 81 locations selected BOHA! in October 2025. The momentum is clear, as evidenced by the 2,350 BOHA! terminal units sold in Q1 2025, an all-time quarterly high. By the end of Q3 2025, the company had sold 5,883 terminals year-to-date.

For Quick Service Restaurants (QSR) and fast-casual franchises, the traction is about sophisticated labeling and operational streamlining. The company secured international and domestic approvals to sell BOHA 2 terminals to franchisees of a large QSR, with the domestic opportunity estimated to be in excess of 10,000 locations. They've signed deals across five territories, including Canada, Germany, Poland, Saudi Arabia, and Italy. The Q1 2025 results specifically noted conversion of Tier 1 customers, including a major QSR, to the Terminal 2. The CEO also mentioned doing well with national sushi providers in the grab-and-go space.

The contract foodservice providers and institutional kitchens segment is an emerging market for the BOHA! platform, particularly for compliance. You can see this in the Q1 2025 win with a national healthcare food service provider for deployment in hospital and care facility kitchens for nutritional labeling. The company is also actively working with large facility automation players like Sodexo and Aramark.

The casino and gaming machine manufacturers and operators globally segment remains a substantial revenue driver, showing strong rebound in 2025. Casino and gaming revenue hit $6.7 million in Q1 2025, up 18% year-over-year. This strength continued, with Q2 2025 gaming revenue reaching $7.6 million, a 42% year-over-year increase. By Q3 2025, that revenue surged again to $7.1 million, marking a 58% increase year-over-year. Here's a quick look at how the main revenue streams stacked up in Q3 2025:

Segment	Q3 2025 Net Sales (Millions USD)	Year-over-Year Growth
Food Service Technology (FST)	$4.8	Up 12%
Casino and Gaming	$7.1	Up 58%

Finally, the Healthcare and POS automation markets represent a smaller, more legacy area, though healthcare is an area of growth for BOHA!. POS automation sales specifically saw a decline, falling 5% from the prior year in Q1 2025, landing at $618,000. The TransAct Services Group (TSG), which includes legacy parts, saw sales of $808,000 in Q1 2025, down 22% year-over-year as strong prior-year spare parts demand normalized. Still, the overall company outlook for full-year 2025 net sales was raised to between $50 million and $53 million.

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive TransAct Technologies Incorporated's operations as of late 2025. Honestly, for a company bridging hardware like BOHA! Terminals and recurring software revenue, the cost structure is a mix of traditional manufacturing costs and modern software overhead.

The cost of goods sold (COGS) directly impacts the profitability of the hardware sales, which is key for both the BOHA! Terminals and gaming printers. For the third quarter of 2025, the company achieved a gross margin of 49.8%, up from 48.1% in the third quarter of 2024. This margin is calculated on net sales of $13.2 million for Q3 2025, resulting in a gross profit of $6.6 million.

Manufacturing and assembly costs for the hardware devices are bundled into the Cost of Sales. For context, in the first quarter of 2025, the Cost of Sales was $6,694 thousand on net sales of $13,053 thousand. The volume of hardware moved is a factor here; TransAct Technologies sold 1,591 BOHA! Terminals in the third quarter of 2025 alone.

A significant portion of the cost structure involves investment in the future, particularly the BOHA! software platform and new hardware development. This is the Research and Development (R&D) bucket, which the company often labels as Engineering, design and product development. Software maintenance costs, which are recurring, also fall under operating expenses, often overlapping with R&D or G&A depending on the nature of the maintenance.

Sales and Marketing (S&M) expenses cover the direct sales force efforts and presence at trade shows, which are critical for securing new placements for the BOHA! solution suite in the food service technology and casino/gaming markets. These costs are designed to drive both initial hardware sales and the growth of the recurring revenue stream, which hit $3.3 million in Q3 2025.

General and administrative (G&A) overhead covers the necessary costs of keeping the lights on-finance, executive functions, and general operations. It's everything that isn't directly tied to building or selling the product. You want this number lean, because it directly eats into operating income.

Here's a quick look at the operating expense breakdown from the first quarter of 2025, which gives you a concrete sense of the scale of these fixed and semi-fixed costs relative to the business:

Cost Category	Q1 2025 Amount (in thousands)	Q1 2025 Amount (in USD)
Engineering, design and product development (R&D Proxy)	$1,635	$1,635,000
Selling and marketing (S&M)	$2,085	$2,085,000
General and administrative (G&A)	$2,654	$2,654,000

For the first nine months of 2025, net sales totaled $40.0 million. The company is managing these costs to achieve profitability; Q3 2025 saw operating income of $14 thousand, a significant swing from the operating loss of $(837) thousand in Q3 2024.

The key cost drivers you should watch closely are:

• Cost of Sales (COGS) relative to hardware unit volume.
• R&D spend supporting the BOHA! software roadmap.
• S&M effectiveness in driving new FST recurring revenue.
• G&A leverage as net sales approach the full-year guidance of $50 million to $53 million.

Finance: draft 13-week cash view by Friday.

TransAct Technologies Incorporated (TACT) - Canvas Business Model: Revenue Streams

You're looking at how TransAct Technologies Incorporated brings in cash, which is key for understanding its valuation right now. The revenue mix shows a clear push toward more predictable income streams, balancing hardware sales with ongoing service fees.

The recurring component of the Food Service Technology (FST) segment is a major focus. This revenue, which covers software/service subscriptions and labels, hit $3.3 million in Q3 2025. That was up 13% compared to the $2.9 million seen in Q3 2024.

Hardware sales remain significant, particularly in the FST division where the company sold 1,591 BOHA! Terminals in the third quarter alone. Over the first nine months of 2025, TransAct Technologies Incorporated moved 5,883 terminals, marking a 58% increase year-over-year for that period. This speaks directly to the sales of BOHA! Terminal 2 and AccuDate hardware units.

The Casino and Gaming segment is a strong driver of transactional revenue. Casino and Gaming hardware sales, which include printers and parts, generated $7.1 million in Q3 2025. That was a substantial 58% jump year-over-year.

Consumable supplies, like labels and paper, flow through the TransAct Services Group, supporting the recurring revenue base. The total FST net sales for the quarter were $4.8 million, up 12% from the prior year.

Here's a quick look at the Q3 2025 revenue breakdown:

Revenue Segment	Q3 2025 Net Sales (Millions USD)	Year-over-Year Growth
Total Net Sales	$13.2	21%
FST Net Sales	$4.8	12%
Casino and Gaming Net Sales	$7.1	58%

The full-year 2025 net sales guidance is set between $50 million and $53 million. This was an upward revision from the prior low end of $49 million. The company maintained its adjusted EBITDA outlook for the full year to be between breakeven and $1.5 million.

You can see the revenue streams are layered:

• FST recurring revenue, including software subscriptions.
• Sales of BOHA! Terminal 2 and AccuDate hardware.
• Casino and Gaming hardware and parts sales.
• Consumable supplies revenue from TransAct Services Group.

The Revenue Per Unit (RPU) for FST in Q3 2025 was $792, showing an increase in the value extracted per installed terminal. Finance: draft 13-week cash view by Friday.