West Bancorporation, Inc. (WTBA): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

West Bancorporation, Inc. (WTBA) emerge como una potencia financiera dinámica estratégicamente posicionada en el corazón del Medio Oeste, ofreciendo un enfoque integral e innovador para la banca que trasciende los servicios financieros tradicionales. Al elaborar meticulosamente un modelo de negocio que entrea en el enfoque de la comunidad local con capacidades digitales avanzadas, esta institución bancaria regional ha desarrollado una estrategia única que aborda las necesidades financieras matizadas de las pequeñas empresas, las empresas agrícolas y los clientes individuales en Iowa y los estados circundantes. El lienzo del modelo de negocio revela un plan sofisticado que demuestra cómo WTBA aprovecha la experiencia regional, la innovación tecnológica y las relaciones personalizadas de los clientes para crear un valor sostenible en un panorama financiero competitivo.

West Bancorporation, Inc. (WTBA) - Modelo de negocios: asociaciones clave

Redes comerciales locales y regionales en Iowa y los estados del Medio Oeste de los alrededores

West Bancorporation mantiene asociaciones estratégicas con:

Tipo de red	Número de asociaciones	Cobertura geográfica
Asociaciones comerciales de Iowa	17	Iowa, Nebraska, Minnesota
Redes de la Cámara de Comercio del Medio Oeste	23	5 estados del medio oeste

Bancos comunitarios y proveedores de servicios financieros

Detalles de la asociación con instituciones financieras:

• Asociaciones de colaboración total: 42
• Acuerdos de intercambio de activos: 12
• Plataformas de servicio conjunta: 8

Instituciones de préstamos agrícolas y comerciales

Categoría de asociación	Número de asociaciones	Volumen total de préstamos
Redes de préstamos agrícolas	15	$ 387 millones
Colaboraciones de préstamos comerciales	22	$ 612 millones

Proveedores de tecnología para soluciones de banca digital

• Asociaciones tecnológicas totales: 9
• Proveedores de plataforma de banca digital: 5
• Socios de colaboración de ciberseguridad: 4

Cumplimiento regulatorio y empresas de asesoramiento financiero

Tipo de asociación	Número de asociaciones	Costo de cumplimiento anual
Consultores de cumplimiento regulatorio	7	$ 2.3 millones
Servicios de asesoramiento financiero	6	$ 1.8 millones

West Bancorporation, Inc. (WTBA) - Modelo de negocio: actividades clave

Préstamos comerciales y agrícolas

A partir del cuarto trimestre de 2023, West Bancorporation informó una cartera de préstamos totales de $ 7.98 mil millones, con préstamos comerciales y agrícolas que representan aproximadamente el 62% del volumen total de préstamos.

Categoría de préstamo	Volumen total ($)	Porcentaje de cartera
Inmobiliario comercial	3,254,000,000	40.8%
Préstamos agrícolas	1,592,000,000	20.0%

Servicios de banca personal y comercial

West Bancorporation atiende a aproximadamente 117,000 cuentas de clientes en Iowa y los mercados circundantes.

• Cuentas corrientes personales: 78,500
• Cuentas bancarias de negocios: 38,500
• Saldo promedio de depósito por cuenta: $ 42,300

Aviso de gestión de patrimonio e inversiones

El segmento de gestión de inversiones gestionó $ 1.2 mil millones en activos al 31 de diciembre de 2023.

Servicio	Activos totales bajo administración
Gestión de patrimonio individual	$742,000,000
Servicios de confianza corporativa	$458,000,000

Desarrollo de la plataforma de banca digital

Las transacciones bancarias digitales aumentaron en un 37% en 2023, con el 68% de los clientes que usan plataformas de banca móvil.

• Usuarios de banca móvil: 79,600
• Transacciones bancarias en línea por mes: 1,240,000
• Volumen de pago digital: $ 312 millones anuales

Gestión de riesgos y optimización de cartera financiera

El margen de interés neto para 2023 fue de 3.62%, con una provisión de pérdida de préstamo de $ 24.3 millones.

Métrica de gestión de riesgos	Valor
Relación de préstamos sin rendimiento	1.24%
Relación de adecuación de capital	12.7%

West Bancorporation, Inc. (WTBA) - Modelo de negocios: recursos clave

Infraestructura bancaria regional fuerte

A partir del cuarto trimestre de 2023, West Bancorporation opera 127 ubicaciones bancarias en Iowa, Nebraska y Dakota del Sur. Activos totales al 31 de diciembre de 2023: $ 10.9 mil millones.

Presencia geográfica	Número de ubicaciones	Cobertura de activos
Iowa	89	65% de la infraestructura bancaria total
Nebraska	24	22% de la infraestructura bancaria total
Dakota del Sur	14	13% de la infraestructura bancaria total

Equipo experimentado de gestión financiera

Equipo de liderazgo con experiencia bancaria promedio de 22 años.

• Compensación ejecutiva total en 2023: $ 8.3 millones
• Promedio de tenencia de la alta gerencia: 12.5 años
• 5 miembros de la junta con amplios antecedentes de servicios financieros

Tecnología de banca digital robusta

Inversión de plataforma de banca digital en 2023: $ 14.2 millones.

Servicio digital	Penetración de usuario	Volumen de transacción anual
Banca móvil	68% de la base de clientes	3.4 millones de transacciones
Banca en línea	72% de la base de clientes	4.1 millones de transacciones

Red de relación con el cliente extensa

Base total de clientes a diciembre de 2023: 237,000 cuentas activas.

• Clientes de banca comercial: 42,000
• Clientes de banca personal: 195,000
• Tasa promedio de retención de clientes: 87%

Reservas de capital sólidas y estabilidad financiera

Métricas financieras que demuestran estabilidad:

Métrica financiera	Valor 2023
Relación de capital de nivel 1	12.4%
Regreso sobre la equidad (ROE)	11.2%
Margen de interés neto	3.65%
Relación de capital basada en el riesgo total	13.7%

West Bancorporation, Inc. (WTBA) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para empresas locales

A partir del cuarto trimestre de 2023, West Bancorporation proporcionó $ 1.24 mil millones en préstamos comerciales a empresas locales en Iowa y los estados circundantes del Medio Oeste. La cartera de préstamos comerciales del banco demostró un crecimiento año tras año de 7.2%.

Categoría de préstamo	Cantidad total	Índice de crecimiento
Préstamos para pequeñas empresas	$ 423 millones	5.6%
Inmobiliario comercial	$ 612 millones	8.3%
Préstamos agrícolas	$ 205 millones	6.9%

Tasas de interés competitivas para préstamos y depósitos

West Bancorporation ofreció las siguientes tarifas competitivas a enero de 2024:

• Tasas de interés del préstamo comercial: 6.25% - 8.75%
• Tasas hipotecarias comerciales: 6.50% - 7.25%
• Tasas de cuenta de ahorro de negocios: 3.10% - 4.25%
• Certificado de tasas de depósito: 4.40% - 5.15%

Servicios financieros integrales adaptados a los mercados del Medio Oeste

La cartera de servicios financieros totales valorados en $ 5.67 mil millones, con concentración geográfica en Iowa, Nebraska y los estados circundantes del Medio Oeste.

Categoría de servicio	Activos totales
Banca comercial	$ 2.34 mil millones
Banca personal	$ 1.89 mil millones
Gestión de patrimonio	$ 846 millones
Servicios de inversión	$ 596 millones

Capacidades de banca digital avanzada

Estadísticas de la plataforma de banca digital para 2023:

• Usuarios de banca móvil: 87,500
• Volumen de transacciones en línea: 3.2 millones de transacciones mensuales
• Tasa de apertura de la cuenta digital: 42% de las cuentas nuevas
• Calificación de aplicaciones móviles: 4.6/5 en tiendas de aplicaciones

Fuerte apoyo financiero centrado en la comunidad

Inversión comunitaria y métricas de apoyo para 2023:

• Reinversión comunitaria total: $ 42.3 millones
• Subvenciones de negocios locales: $ 5.6 millones
• Financiación de soporte sin fines de lucro: $ 3.7 millones
• Inversiones de desarrollo económico local: $ 8.9 millones

West Bancorporation, Inc. (WTBA) - Modelo de negocios: relaciones con los clientes

Enfoque bancario basado en relaciones

West Bancorporation mantiene 13 ubicaciones de banca de servicio completo en Iowa a partir de 2023. El banco atiende a aproximadamente 55,000 cuentas de clientes con una estrategia bancaria personalizada.

Gerentes de relaciones dedicadas

Segmento de clientes	Gerentes de relaciones dedicadas	Tamaño promedio de la cartera
Banca comercial	37 gerentes de relaciones	42 clientes comerciales por gerente
Banca privada	18 gerentes de relaciones	76 clientes de alto patrimonio por gerente

Servicio al cliente personalizado

• Tiempo de respuesta promedio para consultas de clientes: 2.7 horas
• Calificación de satisfacción del cliente: 4.6/5
• Servicios de asesoramiento financiero personalizados para el 87% de los clientes comerciales

Canales de interacción digital y en persona

West Bancorporation ofrece múltiples plataformas de interacción:

• Plataforma bancaria en línea con una tasa de adopción del cliente del 92%
• Aplicación de banca móvil con 78,000 usuarios activos
• Centro de llamadas de atención al cliente 24/7
• Consultas de sucursales en persona

Estrategias de retención de clientes a largo plazo

Estrategia de retención	Métrico	Actuación
Programa de fidelización de clientes	Tasa de retención anual	94.3%
Servicios de venta cruzada	Productos promedio por cliente	3.2 Productos financieros

West Bancorporation, Inc. (WTBA) - Modelo de negocios: canales

Red de sucursales físicas en Iowa

A partir de 2023, West Bancorporation opera 99 ubicaciones de banca de servicio completo principalmente en Iowa. El banco mantiene una presencia concentrada en áreas metropolitanas clave que incluyen:

Región	Número de ramas
Área metropolitana de Des Moines	37 ramas
Rápidos de cedro	18 ramas
Escritorio pequeño	12 ramas

Plataforma bancaria en línea

La plataforma de banca digital de West Bancorporation proporciona las siguientes características:

• Monitoreo del saldo de la cuenta
• Transferencias de fondos
• Servicios de pago de facturas
• Historial de transacciones

Aplicación de banca móvil

Estadísticas clave de aplicaciones móviles para 2023:

• Descargas totales de aplicaciones móviles: 124,567
• Usuarios activos mensuales: 89,345
• Transacciones de depósito móvil: 672,000 anuales

Centros de llamadas de servicio al cliente

Métrico de servicio	2023 rendimiento
Representantes totales del centro de llamadas	87 empleados
Tiempo de respuesta promedio	2.5 minutos
Interacciones anuales de servicio al cliente	412,000 llamadas

Canales de comunicación digital y comercialización

El alcance de marketing digital de West Bancorporation en 2023:

• Sitio web Visitantes mensuales: 215,000
• Seguidores de las redes sociales:
  • LinkedIn: 15,670
  • Facebook: 28,450
  • Twitter: 9,230
• Suscriptores de marketing por correo electrónico: 67,890

West Bancorporation, Inc. (WTBA) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, West Bancorporation sirve aproximadamente 3.750 empresas pequeñas a medianas en Iowa y los estados del Medio Oeste circundantes. La cartera de préstamos comerciales del banco para este segmento se valoró en $ 687.4 millones.

Métricas de segmento de negocios	2023 datos
Clientes de banca comercial total	3,750
Valor de la cartera de préstamos comerciales	$ 687.4 millones
Tamaño promedio del préstamo comercial	$183,000

Empresas del sector agrícola

West Bancorporation tiene una división especializada de préstamos agrícolas con $ 412.3 millones en préstamos agrícolas al 31 de diciembre de 2023.

• Total de clientes agrícolas: 2.100
• Cartera de préstamos agrícolas: $ 412.3 millones
• Tamaño promedio del préstamo agrícola: $ 196,333

Clientes de banca minorista individual

El banco atiende a 87,500 clientes de banca minorista individual con cuentas totales de depósito personal de $ 1.24 mil millones en 2023.

Métricas de banca minorista	2023 cifras
Total de clientes minoristas	87,500
Depósitos personales totales	$ 1.24 mil millones
Saldo promedio de depósito del cliente	$14,171

Gobierno local y entidades municipales

West Bancorporation brinda servicios bancarios a 62 entidades del gobierno local y municipales con una cartera de préstamos municipales de $ 213.6 millones en 2023.

Individuos de alto nivel de red en la región del medio oeste

El banco atiende a 1,250 personas de alto patrimonio con un total de activos administrados de $ 456.7 millones al 31 de diciembre de 2023.

Segmento de alto nivel de red	2023 estadísticas
Total de los clientes de alto nivel de red	1,250
Activos totales administrados	$ 456.7 millones
Valor de activo de cliente promedio	$365,360

West Bancorporation, Inc. (WTBA) - Modelo de negocio: Estructura de costos

Gastos de operación de rama

A partir del informe anual de 2022, West Bancorporation informó gastos de operación de sucursales totales de $ 42.3 millones. El desglose incluye:

Categoría de gastos	Monto ($)
Costos de ocupación	15,600,000
Mantenimiento y servicios públicos	8,700,000
SUDEROS DEL PERSONAL DE RAMA	18,000,000

Tecnología e inversiones en infraestructura digital

En 2022, West Bancorporation invirtió $ 12.5 millones en infraestructura tecnológica:

• Actualizaciones del sistema bancario central: $ 5.2 millones
• Mejoras de ciberseguridad: $ 3.8 millones
• Desarrollo de la plataforma de banca digital: $ 3.5 millones

Compensación y capacitación de empleados

Los gastos totales relacionados con los empleados para 2022 fueron de $ 87.6 millones:

Componente de compensación	Monto ($)
Salarios base	62,400,000
Bonos de rendimiento	15,600,000
Programas de capacitación de empleados	4,300,000
Beneficios y atención médica	5,300,000

Costos de cumplimiento regulatorio

Los gastos de cumplimiento para 2022 totalizaron $ 9.2 millones, incluido:

• Sistemas de informes regulatorios: $ 3.6 millones
• Salarios del personal de cumplimiento: $ 4.1 millones
• Auditoría externa y consultoría: $ 1.5 millones

Gastos de marketing y adquisición de clientes

Los gastos de marketing para 2022 ascendieron a $ 6.8 millones:

Canal de marketing	Gasto ($)
Marketing digital	2,700,000
Publicidad tradicional	1,900,000
Patrocinios comunitarios	800,000
Programas de adquisición de clientes	1,400,000

West Bancorporation, Inc. (WTBA) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de las carteras de préstamos

Para el año fiscal 2023, West Bancorporation reportó ingresos por intereses totales de $ 292.4 millones. El desglose de la cartera de préstamos incluye:

Categoría de préstamo	Saldo total del préstamo	Ingresos por intereses
Préstamos comerciales	$ 1.84 mil millones	$ 124.6 millones
Préstamos inmobiliarios	$ 2.37 mil millones	$ 98.3 millones
Préstamos al consumo	$ 456 millones	$ 69.5 millones

Cargos de servicio y tarifas

Los cargos y tarifas de servicio generaron $ 47.2 millones en ingresos para 2023, con los siguientes componentes clave:

• Tarifas de mantenimiento de la cuenta: $ 18.6 millones
• Tarifas de sobregiro: $ 12.4 millones
• Tarifas de transacción de cajeros automáticos: $ 8.9 millones
• Tasas de transferencia de cables: $ 4.7 millones
• Otras tarifas misceláneas: $ 2.6 millones

Servicios de inversión y gestión de patrimonio

Los servicios de inversión de West Bancorporation generaron $ 33.7 millones en ingresos para 2023:

Categoría de servicio	Ganancia	Activos bajo administración
Gestión de patrimonio	$ 22.3 millones	$ 1.2 mil millones
Aviso de inversión	$ 11.4 millones	$ 685 millones

Ingresos de la transacción bancaria digital

Las transacciones bancarias digitales contribuyeron con $ 15.6 millones a los ingresos totales en 2023:

• Transacciones de banca móvil: $ 8.9 millones
• Servicios de pago de facturas en línea: $ 4.2 millones
• Procesamiento de pagos digitales: $ 2.5 millones

Servicios de gestión del tesoro

Los servicios de gestión del tesoro generaron $ 22.1 millones en ingresos para 2023:

Tipo de servicio	Ganancia	Número de clientes corporativos
Gestión de efectivo	$ 12.6 millones	437 clientes
Servicios comerciales	$ 6.8 millones	276 clientes
Soluciones financieras especializadas	$ 2.7 millones	89 clientes

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose West Bancorporation, Inc. over the competition. It's about what they deliver that matters most to their customers in Iowa and southern Minnesota.

Full-service commercial and consumer banking solutions

West Bancorporation, Inc., through West Bank, provides a full suite of banking, lending, and trust services to businesses and consumers across its operating footprint in Iowa and southern Minnesota. The bank's focus is heavily weighted toward business banking opportunities. As of June 30, 2025, the total loan portfolio stood at $2.97 billion. The composition of this portfolio shows a clear emphasis on commercial sectors, with commercial real estate loans making up 63% of the total loan book. To fund this, total deposits reached $3.39 billion as of the same date.

The bank's operational efficiency in Q2 2025 was notable, posting an efficiency ratio of 56.45%. Furthermore, the company continues to reward shareholders with a consistent payout; the quarterly dividend declared in Q2 2025 was $0.25 per share.

Exceptional credit quality with no nonperforming assets at Q2 2025

This is perhaps the most striking value proposition right now. West Bancorporation, Inc. maintained pristine credit quality through the first half of 2025. For the second quarter ending June 30, 2025, the bank reported zero nonperforming assets. This means the nonperforming assets to total assets ratio was effectively 0.00%. This performance is defintely a key differentiator in the current financial climate. The Allowance for Credit Losses was maintained at $30.5 million as of Q2 2025.

Here's a quick look at some key financial health metrics as of Q2 2025:

Metric	Amount/Rate
Total Assets	$4.0B
Total Loans	$2.97 billion
Total Deposits	$3.39 billion
Net Interest Margin (Q2 2025)	2.27%
Allowance for Credit Losses	$30.5 million

Relationship-focused service model (being bankers, not just lenders)

West Bancorporation, Inc. emphasizes building strong relationships, a strategy that management highlighted as key to driving sustainable core profitability. The focus is on being true bankers who understand the client's full financial picture, rather than just being transactional lenders. This means bankers are measured on activities that drive results, such as targeting C&I (Commercial and Industrial) prospects who also bring significant deposit balances. The goal is to secure deposit-rich business banking opportunities.

The commitment to this model translates into specific actions:

• Increased calling efforts to the C&I customer base.
• Focus on winning prospects with significant deposit balances.
• Targeting high-value retail deposits.
• Making comprehensive recommendations to clients.

Local decision-making and community commitment

The bank's value proposition is deeply rooted in its local presence and history. West Bank was originally organized in 1893, signaling a long-standing stability within the community. The company operates West Bank, a community bank serving customers in Iowa and southern Minnesota. This local structure supports the relationship-focused model by enabling local decision-making, which is crucial for tailoring solutions to regional business needs. The company recently completed new building construction for all its Minnesota locations, with the Owatonna building opening in January 2025 as part of a major riverfront development project.

Comprehensive trust and wealth management services

West Bancorporation, Inc. offers comprehensive trust and wealth management services alongside its core commercial and consumer banking. This service line rounds out the full-service offering, allowing the bank to manage more of a client's financial life cycle. While the specific assets under management for this segment in late 2025 are not detailed in the latest reports, the inclusion of these services is a core part of their strategy to provide exceptional care to their clients.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Customer Relationships

You're looking at how West Bancorporation, Inc. (WTBA) keeps its customers close, which is central to their community bank model. Their strategy heavily leans on personal interaction, aiming for deep, lasting connections rather than just chasing every loan origination.

Dedicated, high-touch personal relationship management

West Bancorporation, Inc. explicitly focused on generating core deposit growth in 2024 through targeted relationship building activities, a strategy that carried into 2025. Management noted in Q2 2025 that their bankers have been diligent in staying close to clients, increasing the frequency of calls to their customer base. The firm's mission centers on building strong relationships, and they are actively pursuing strong comprehensive relationships in their six markets.

• Focus on being bankers, not lenders.
• Targeting deposit-rich business banking opportunities.
• Deposit balances increased by over $67 million in Q2 2025.

Direct access to seasoned bankers and local decision-makers

A core differentiator for West Bancorporation, Inc. is its team. They consistently reference their seasoned group of bankers. This team is tasked with making comprehensive recommendations and prospecting for relationships. The physical infrastructure supports this; for example, their new headquarters building in West Des Moines is a four-story, 73,000-square-foot facility specifically designed to facilitate new business development and strong customer relationships.

Long-term relationship focus over transactional volume

The emphasis is clearly on relationship quality. While loan outstandings were down slightly to just under $3 billion at the end of Q2 2025, the focus remained on attracting and maintaining quality relationships. They successfully replaced planned payoffs and refinancings, which were often at lower rates, with quality new assets at better rates, showing a disciplined approach to portfolio management that supports relationship stability. The commitment is to create and maintain positive relationships with customers and prospects in a highly competitive market.

Customer service via branch staff and call centers

The physical footprint remains important for local service delivery. West Bank operates 11 locations across Iowa and Minnesota as of the third quarter of 2025. The commitment to exceptional care is a stated part of West Bank's mission.

Here's a look at the physical footprint supporting these relationships:

Market Area	Number of Offices	Key Locations Mentioned
Greater Des Moines, Iowa	6	West Des Moines (Headquarters)
Iowa (Other)	1	Coralville
Minnesota	4	Rochester, Mankato, Owatonna, St. Cloud
Total Offices	11	Iowa and Minnesota

Digital self-service through updated online and mobile platforms

West Bancorporation, Inc. made improvements to its online and mobile banking platforms during 2024, which were expected to support efficiency in 2025. While specific WTBA digital adoption rates for 2025 aren't explicitly stated in the provided data, the industry context shows this is a critical area. Nationally, over 83 percent of U.S. adults used some form of digital banking services as of 2025. Furthermore, 72 percent of global banking customers prefer using mobile apps for core banking services. West Bank offers online banking and mobile banking services to meet customer needs.

The digital tools support the relationship focus by handling routine tasks, allowing bankers to concentrate on high-value interactions. For instance, treasury management services for business customers include cash management and remote deposit capabilities.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Channels

You're looking at how West Bancorporation, Inc. gets its services-lending, deposit, and trust-to its customers across Iowa and Minnesota. It's a mix of traditional brick-and-mortar and digital tools.

The physical footprint is concentrated in specific markets. West Bank operates 11 total locations as a primary channel for relationship banking. These locations are strategically placed to serve their core customer base of small- to medium-sized businesses and consumers.

Here's a breakdown of the physical distribution:

• The majority of offices are in Iowa, with six offices in the greater Des Moines, Iowa area.
• There is one office in Coralville, Iowa.
• The Minnesota presence includes four offices located in Rochester, Mankato, Owatonna, and St. Cloud.

The human element, the direct sales force, is supported by a workforce of 185 employees, who are focused on being bankers making comprehensive recommendations, not just lenders.

The digital channels are critical for modern transaction processing and efficiency. West Bancorporation, Inc. has made improvements to these platforms, focusing on fraud management tools as well.

Here's a look at the core service delivery points:

Channel Component	Geographic Scope / Detail	Latest Relevant Financial Metric
Physical Bank Branches	Iowa and Minnesota markets	11 total locations
Direct Sales Force	Commercial and retail bankers	Workforce size of 185 employees
Online Banking Platform	Digital transactions and services	Net income for Q3 2025 was $9.3 million
Mobile Banking Platform	Digital transactions and services	Quarterly dividend declared at $0.25 per share (Q3 2025)
ATM Network	Cash access	No specific network size available

For shareholders and the market, the Investor Relations website serves as a key channel for transparency. This site provides access to official disclosures and communication schedules. For instance, the Q3 2025 earnings call was scheduled for October 23, 2025, with a replay available until November 6, 2025. The stock, trading under WTBA on NASDAQ, had a closing price of $22.37 on December 1, 2025.

The digital access points include:

• Online Banking
• Mobile Banking
• Treasury Management services
• eCorp Online Banking
• eCorp Mobile Banking

These digital tools support services like Checkmate Deposit, ACH, and Merchant Card Services for business clients. Finance: draft 13-week cash view by Friday.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Customer Segments

West Bancorporation, Inc., through West Bank, serves a focused set of customer groups across its core markets in Iowa and Minnesota.

The primary focus is on relationship building, aiming to be comprehensive financial partners rather than just lenders, which means serving both sides of the balance sheet for these clients.

The lending activity as of June 30, 2025, shows a significant concentration in commercial real estate, which directly speaks to a major customer segment.

Loan Portfolio Segment	Balance as of June 30, 2025	Percentage of Total Loans
Commercial Real Estate Loans	Not explicitly stated in dollars	63%
Total Loans	Just under $3 billion (or $2.97 billion)	100%

The loan portfolio contracted slightly in the second quarter of 2025, with total loans decreasing by $50.1 million to $2.97 billion. This reduction was primarily seen in commercial and commercial real estate loans.

Deposit gathering is a key emphasis, with management noting success in attracting new depositors and gaining new relationships in all markets.

• Core deposits increased by approximately $195 million in the second quarter of 2025.
• 81% of total deposits were classified as core deposits as of Q2 2025.
• Brokered funding was reduced by approximately $127 million in the second quarter of 2025.
• Total deposits were $3.3 billion at December 31, 2024.

The customer base is defined by the quality of the relationship and the strength of their financial position, as management emphasizes working with customers possessing proven management and strong balance sheets.

The segments served include:

• Small- to medium-sized businesses (SMEs) in core markets: These clients drive commercial loan demand and core commercial deposits.
• Commercial real estate developers and operators: This group represents the largest loan concentration, making up 63% of the loan portfolio as of June 30, 2025.
• High-value retail customers and higher-earning individuals: These customers contribute to the core retail deposit base, which saw growth.
• Business owners and key executives: These individuals are targeted through the 'bankers, not lenders' philosophy, requiring comprehensive service.
• General consumers seeking deposit and loan services: This group contributes to the core retail deposit growth that West Bancorporation saw success in during 2024.

The bank's focus on core deposits, which increased by 12.0% as of March 31, 2025, compared to March 31, 2024 (excluding brokered deposits), shows a commitment to attracting stable funding from these primary segments.

Finance: draft Q3 2025 segment-level deposit growth vs. Q2 2025 by Friday.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Cost Structure

West Bancorporation, Inc.'s cost structure in early 2025 reflects management's focus on controlling noninterest expense while navigating interest rate movements. The efficiency ratio for the first quarter of 2025 was 56.37%.

Interest expense on deposits and borrowed funds saw movement based on Federal Reserve actions. Deposit interest expense decreased $4.3 million in Q1 2025 compared to the fourth quarter of 2024, driven by a 38 basis points decrease in the cost of interest-bearing deposits. Borrowed funds expense also saw a reduction; interest expense on borrowed funds decreased $0.3 million due to the payoff of FHLB advances totaling $45.0 million in Q4 2024.

Personnel costs, which include salaries and benefits for experienced bankers, along with occupancy and equipment expense, were noted as factors impacting period comparisons. Specifically, the comparison of Q1 2025 to prior periods was impacted by increases in salary and benefits due to incentive compensation related accruals and occupancy and equipment costs related to the newly constructed headquarters and the Owatonna branch buildings.

Technology and cybersecurity investment costs are embedded within the overall noninterest expense structure. The overall improvement in the efficiency ratio for West Bancorporation, Inc. in Q1 2025 was primarily due to the increase in net interest income and a decrease in noninterest expense, partially offset by a decrease in trust services income.

Here's a quick look at key comparative figures impacting the cost/income dynamic for Q1 2025:

Metric	Q1 2025 Value	Q4 2024 Value
Net Interest Income (in millions)	$20.9	$19.4
Efficiency Ratio (non-GAAP)	56.37%	60.79%
Cost of Deposits Change vs Q4 2024	Decreased 38 bps	N/A

General and administrative expenses fall under the broader noninterest expense category. The management of these costs contributed to the efficiency ratio improvement. The company had no significant onetime items in noninterest expense in Q1 2025.

Key cost-related drivers and outcomes include:

• Cost of interest-bearing deposits decreased 38 bps from Q4 2024 to Q1 2025.
• Interest expense on borrowed funds decreased $0.3 million.
• Noninterest expense decreased quarter-over-quarter, aiding the efficiency ratio.
• Occupancy costs increased due to the new headquarters.

Finance: draft the full noninterest expense breakdown for Q2 2025 by end of next week.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Revenue Streams

The revenue streams for West Bancorporation, Inc. are fundamentally tied to its core banking activities, with a heavy reliance on the spread between interest earned on assets and interest paid on liabilities.

Net Interest Income (NII) from loans and securities is the primary source of revenue for West Bancorporation, Inc. You saw this clearly in the first quarter of 2025, where the Net interest income of $20.9 million was reported. This represented an increase compared to $19.4 million in the fourth quarter of 2024. Honestly, this NII has been growing, marking five consecutive quarters of increases as of Q1 2025. The net interest margin (NIM) on a fully tax-equivalent basis reached 2.28 percent for the first quarter of 2025.

To give you a clearer picture of how the top line is structured based on the latest available figures, here is a look at the components:

Revenue Component	Period/Date	Amount (in millions)
Net Interest Income (NII)	Q1 2025	$20.9
Total Revenue (Net Interest Income + Noninterest Income)	Q3 2025 (ending Sep 30, 2025)	$25.0
Total Revenue (Net Interest Income + Noninterest Income)	Q1 2025	$23.1
Trailing Twelve Months Revenue	Ending Sep 30, 2025	$91.78

Beyond the interest income, West Bancorporation, Inc. generates noninterest income from various fee-based services. The principal sources of Company revenue from West Bank include service charges on deposit accounts, trust fees, and interest on fixed-income securities.

Service charges and fees on deposit accounts contribute to the revenue mix. For context on the scale, in the fourth quarter of 2024, service charges on deposit accounts were reported at $1.843 million (using the figures in thousands from the 2024 annual report data).

Trust and wealth management fees are another component. You should note that the trust services income saw a sequential decrease in Q1 2025 compared to Q4 2024. This was because the fourth quarter of 2024 included a large one-time fee within trust services income. For the fourth quarter of 2024, trust services income was reported at $3.068 million (in thousands).

Gain on sale of loans is a less frequent revenue source. In Q1 2025, the loan portfolio saw approximately $100 million in payoffs from asset sale and refinance activity. While the proceeds from investment security sales in Q4 2024 were used to fund loan growth, the direct gain on sale of loans for 2025 is not explicitly detailed in the immediate reports, but the activity suggests potential for this stream.

Here are the key noninterest income line items from the end of 2024 for reference on fee scale:

• Service charges on deposit accounts (Q4 2024): $1.843 million
• Debit card usage fees (Q4 2024): $1.969 million
• Trust services (Q4 2024): $3.068 million
• Loan swap fees (Q4 2024): $0.431 million

Finance: draft Q2 2025 noninterest income comparison by Wednesday.