West Bancorporation, Inc. (WTBA): Modelo de Negócios Canvas [Jan-2025 Atualizado]

O West Bancorporation, Inc. (WTBA) surge como uma potência financeira dinâmica posicionada estrategicamente no coração do Centro -Oeste, oferecendo uma abordagem abrangente e inovadora para o setor bancário que transcende os serviços financeiros tradicionais. Ao elaborar meticulosamente um modelo de negócios que entrelaça o foco da comunidade local com os recursos digitais avançados, essa instituição bancária regional desenvolveu uma estratégia única que atende às necessidades financeiras diferenciadas de pequenas empresas, empresas agrícolas e clientes individuais em Iowa e estados vizinhos. O modelo de negócios Canvas revela um projeto sofisticado que demonstra como a WTBA aproveita a experiência regional, a inovação tecnológica e as relações personalizadas dos clientes para criar valor sustentável em um cenário financeiro competitivo.

West Bancorporation, Inc. (WTBA) - Modelo de negócios: Parcerias -chave

Redes de negócios locais e regionais em Iowa e estados do meio -oeste circundantes

O West Bancorporation mantém parcerias estratégicas com:

Tipo de rede	Número de parcerias	Cobertura geográfica
Associações de negócios de Iowa	17	Iowa, Nebraska, Minnesota
Redes de Câmara de Comércio Centro -Oeste	23	5 estados do meio -oeste

Bancos comunitários e provedores de serviços financeiros

Detalhes da parceria com instituições financeiras:

• Total de parcerias colaborativas: 42
• Acordos de compartilhamento de ativos: 12
• Plataformas de serviço conjunto: 8

Instituições de empréstimos agrícolas e comerciais

Categoria de parceria	Número de parcerias	Volume total de empréstimos
Redes de empréstimos agrícolas	15	US $ 387 milhões
Colaborações de empréstimos comerciais	22	US $ 612 milhões

Fornecedores de tecnologia para soluções bancárias digitais

• Total Technology Partnerships: 9
• Provedores de plataforma bancária digital: 5
• Parceiros de colaboração de segurança cibernética: 4

Empresas regulatórias de conformidade e consultoria financeira

Tipo de parceria	Número de parcerias	Custo anual de conformidade
Consultores de conformidade regulatória	7	US $ 2,3 milhões
Serviços de Consultoria Financeira	6	US $ 1,8 milhão

West Bancorporation, Inc. (WTBA) - Modelo de negócios: Atividades -chave

Empréstimos comerciais e agrícolas

A partir do quarto trimestre de 2023, a West Bancorporation registrou uma carteira de empréstimos totais de US $ 7,98 bilhões, com empréstimos comerciais e agrícolas representando aproximadamente 62% do volume total de empréstimos.

Categoria de empréstimo	Volume total ($)	Porcentagem de portfólio
Imóveis comerciais	3,254,000,000	40.8%
Empréstimos agrícolas	1,592,000,000	20.0%

Serviços bancários pessoais e comerciais

O West Bancorporation atende a aproximadamente 117.000 contas de clientes em Iowa e nos mercados vizinhos.

• Contas de corrente pessoal: 78.500
• Contas bancárias de negócios: 38.500
• Saldo médio de depósito por conta: US $ 42.300

Gerenciamento de patrimônio e consultoria de investimento

O segmento de gerenciamento de investimentos administrou US $ 1,2 bilhão em ativos em 31 de dezembro de 2023.

Serviço	Total de ativos sob gestão
Gestão individual de patrimônio	$742,000,000
Serviços de confiança corporativa	$458,000,000

Desenvolvimento da plataforma bancária digital

As transações bancárias digitais aumentaram 37% em 2023, com 68% dos clientes usando plataformas bancárias móveis.

• Usuários bancários móveis: 79.600
• Transações bancárias online por mês: 1.240.000
• Volume de pagamento digital: US $ 312 milhões anualmente

Gerenciamento de riscos e otimização de portfólio financeiro

A margem de juros líquidos para 2023 foi de 3,62%, com uma provisão de perda de empréstimo de US $ 24,3 milhões.

Métrica de gerenciamento de riscos	Valor
Razão de empréstimos não-desempenho	1.24%
Índice de adequação de capital	12.7%

West Bancorporation, Inc. (WTBA) - Modelo de negócios: Recursos -chave

Forte infraestrutura bancária regional

A partir do quarto trimestre de 2023, o West Bancorporation opera 127 locais bancários em Iowa, Nebraska e Dakota do Sul. Total de ativos em 31 de dezembro de 2023: US $ 10,9 bilhões.

Presença geográfica	Número de locais	Cobertura de ativos
Iowa	89	65% da infraestrutura bancária total
Nebraska	24	22% da infraestrutura bancária total
Dakota do Sul	14	13% da infraestrutura bancária total

Equipe de gestão financeira experiente

Equipe de liderança com experiência bancária média de 22 anos.

• Total de compensação executiva em 2023: US $ 8,3 milhões
• Posse média da gestão sênior: 12,5 anos
• 5 membros do conselho com extenso histórico de serviços financeiros

Tecnologia bancária digital robusta

Investimento em plataforma bancária digital em 2023: US $ 14,2 milhões.

Serviço digital	Penetração do usuário	Volume anual de transações
Mobile Banking	68% da base de clientes	3,4 milhões de transações
Bancos online	72% da base de clientes	4,1 milhões de transações

Extensa rede de relacionamento com o cliente

Base total de clientes em dezembro de 2023: 237.000 contas ativas.

• Clientes bancários comerciais: 42.000
• Clientes bancários pessoais: 195.000
• Taxa média de retenção de clientes: 87%

Reservas de capital sólido e estabilidade financeira

Métricas financeiras demonstrando estabilidade:

Métrica financeira	2023 valor
Índice de capital de camada 1	12.4%
Retorno sobre o patrimônio (ROE)	11.2%
Margem de juros líquidos	3.65%
Índice total de capital baseado em risco	13.7%

West Bancorporation, Inc. (WTBA) - Modelo de Negócios: Proposições de Valor

Soluções bancárias personalizadas para empresas locais

A partir do quarto trimestre de 2023, o West Bancorporation forneceu US $ 1,24 bilhão em empréstimos comerciais a empresas locais em Iowa e nos estados do Centro -Oeste. O portfólio de empréstimos comerciais do banco demonstrou um crescimento de 7,2% ano a ano.

Categoria de empréstimo	Montante total	Taxa de crescimento
Empréstimos para pequenas empresas	US $ 423 milhões	5.6%
Imóveis comerciais	US $ 612 milhões	8.3%
Empréstimos agrícolas	US $ 205 milhões	6.9%

Taxas de juros competitivas para empréstimos e depósitos

O West Bancorporation ofereceu as seguintes taxas competitivas em janeiro de 2024:

• Taxas de juros de empréstimos comerciais: 6,25% - 8,75%
• Taxas de hipoteca comercial: 6,50% - 7,25%
• Taxas de conta de poupança de negócios: 3,10% - 4,25%
• Certificado de taxas de depósito: 4,40% - 5,15%

Serviços financeiros abrangentes adaptados aos mercados do Centro -Oeste

O portfólio total de serviços financeiros avaliou US $ 5,67 bilhões, com concentração geográfica em Iowa, Nebraska e estados circundantes do Centro -Oeste.

Categoria de serviço	Total de ativos
Bancos comerciais	US $ 2,34 bilhões
Bancos pessoais	US $ 1,89 bilhão
Gestão de patrimônio	US $ 846 milhões
Serviços de investimento	US $ 596 milhões

Recursos bancários digitais avançados

Estatísticas da plataforma bancária digital para 2023:

• Usuários bancários móveis: 87.500
• Volume de transações online: 3,2 milhões de transações mensais
• Taxa de abertura da conta digital: 42% das novas contas
• Classificação de aplicativo móvel: 4.6/5 em lojas de aplicativos

Forte apoio financeiro focado na comunidade

Métricas de investimento e suporte comunitário para 2023:

• Reinvestimento total da comunidade: US $ 42,3 milhões
• Subsídios de negócios locais: US $ 5,6 milhões
• Financiamento de suporte sem fins lucrativos: US $ 3,7 milhões
• Investimentos locais de desenvolvimento econômico: US $ 8,9 milhões

West Bancorporation, Inc. (WTBA) - Modelo de Negócios: Relacionamentos do Cliente

Abordagem bancária baseada em relacionamento

O West Bancorporation mantém 13 locais bancários de serviço completo em Iowa a partir de 2023. O banco atende a aproximadamente 55.000 contas de clientes com uma estratégia bancária personalizada.

Gerentes de relacionamento dedicados

Segmento de clientes	Gerentes de relacionamento dedicados	Tamanho médio do portfólio
Bancos comerciais	37 gerentes de relacionamento	42 clientes comerciais por gerente
Private Banking	18 gerentes de relacionamento	76 clientes de alta rede por gerente

Atendimento ao cliente personalizado

• Tempo médio de resposta para consultas de clientes: 2,7 horas
• Classificação de satisfação do cliente: 4.6/5
• Serviços de consultoria financeira personalizada para 87% dos clientes comerciais

Canais de interação digital e pessoal

O West Bancorporation oferece várias plataformas de interação:

• Plataforma bancária online com 92% de taxa de adoção de clientes
• Aplicativo bancário móvel com 78.000 usuários ativos
• 24/7 de suporte ao cliente de call center
• Consultas pessoais da filial

Estratégias de retenção de clientes de longo prazo

Estratégia de retenção	Métrica	Desempenho
Programa de fidelidade do cliente	Taxa de retenção anual	94.3%
Serviços de venda cruzada	Produtos médios por cliente	3.2 Produtos financeiros

West Bancorporation, Inc. (WTBA) - Modelo de Negócios: Canais

Rede de filial física em Iowa

Em 2023, a West Bancorporation opera 99 locais bancários de serviço completo principalmente em Iowa. O banco mantém uma presença concentrada nas principais áreas metropolitanas, incluindo:

Região	Número de ramificações
Área metropolitana de Des Moines	37 ramos
Cedar Rapids	18 ramos
Davenport	12 ramos

Plataforma bancária online

A plataforma bancária digital do West Bancorporation fornece os seguintes recursos:

• Monitoramento do saldo da conta
• Transferências de fundos
• Serviços de pagamento da conta
• Histórico de transações

Aplicativo bancário móvel

Principais estatísticas de aplicativos móveis para 2023:

• Downloads de aplicativos móveis totais: 124.567
• Usuários ativos mensais: 89.345
• Transações de depósito móvel: 672.000 anualmente

Centros de atendimento ao cliente

Métrica de serviço	2023 desempenho
Representantes totais de call center	87 funcionários
Tempo médio de resposta	2,5 minutos
Interações anuais de atendimento ao cliente	412.000 chamadas

Canais de comunicação digital e marketing

Alcance de marketing digital do West Bancorporation em 2023:

• Website Visitantes mensais: 215.000
• Seguidores de mídia social:
  • LinkedIn: 15.670
  • Facebook: 28.450
  • Twitter: 9.230
• Assinantes de marketing por email: 67.890

West Bancorporation, Inc. (WTBA) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir do quarto trimestre de 2023, o West Bancorporation serve aproximadamente 3.750 empresas pequenas e médias em Iowa e nos estados do Centro-Oeste. A carteira de empréstimos comerciais do banco para este segmento foi avaliada em US $ 687,4 milhões.

Métricas de segmento de negócios	2023 dados
Total de clientes bancários de negócios	3,750
Valor da carteira de empréstimos comerciais	US $ 687,4 milhões
Tamanho médio de empréstimo comercial	$183,000

Empresas do setor agrícola

O West Bancorporation possui uma divisão especializada em empréstimos agrícolas, com US $ 412,3 milhões em empréstimos agrícolas em 31 de dezembro de 2023.

• Total de clientes agrícolas: 2.100
• Portfólio de empréstimos agrícolas: US $ 412,3 milhões
• Tamanho médio do empréstimo agrícola: US $ 196.333

Clientes bancários de varejo individuais

O banco atende a 87.500 clientes bancários de varejo individuais com contas totais de depósito pessoal de US $ 1,24 bilhão em 2023.

Métricas bancárias de varejo	2023 Figuras
Total de clientes de varejo	87,500
Total de depósitos pessoais	US $ 1,24 bilhão
Saldo médio de depósito de cliente	$14,171

Governo local e entidades municipais

O West Bancorporation fornece serviços bancários a 62 entidades do governo local e municipais com um portfólio de empréstimos municipais de US $ 213,6 milhões em 2023.

Indivíduos de alta rede na região do meio-oeste

O banco atende a 1.250 indivíduos de alta rede com ativos gerenciados totais de US $ 456,7 milhões em 31 de dezembro de 2023.

Segmento de alta rede	2023 Estatísticas
Clientes totais de alto patrimônio líquido	1,250
Total de ativos gerenciados	US $ 456,7 milhões
Valor médio do ativo do cliente	$365,360

West Bancorporation, Inc. (WTBA) - Modelo de negócios: estrutura de custos

Despesas de operação de ramificação

Até o relatório anual de 2022, o West Bancorporation reportou despesas totais de operação de filial de US $ 42,3 milhões. O colapso inclui:

Categoria de despesa	Valor ($)
Custos de ocupação	15,600,000
Manutenção e utilitários	8,700,000
Salários da equipe da filial	18,000,000

Investimentos de tecnologia e infraestrutura digital

Em 2022, o West Bancorporation investiu US $ 12,5 milhões em infraestrutura de tecnologia:

• Atualizações do sistema bancário principal: US $ 5,2 milhões
• Aprimoramentos de segurança cibernética: US $ 3,8 milhões
• Desenvolvimento da plataforma bancária digital: US $ 3,5 milhões

Compensação e treinamento de funcionários

As despesas totais relacionadas aos funcionários em 2022 foram de US $ 87,6 milhões:

Componente de compensação	Valor ($)
Salários da base	62,400,000
Bônus de desempenho	15,600,000
Programas de treinamento de funcionários	4,300,000
Benefícios e saúde	5,300,000

Custos de conformidade regulatória

As despesas de conformidade para 2022 totalizaram US $ 9,2 milhões, incluindo:

• Sistemas de relatórios regulatórios: US $ 3,6 milhões
• Salários da equipe de conformidade: US $ 4,1 milhões
• Auditoria e consultoria externa: US $ 1,5 milhão

Despesas de marketing e aquisição de clientes

As despesas de marketing para 2022 totalizaram US $ 6,8 milhões:

Canal de marketing	Gastos ($)
Marketing digital	2,700,000
Publicidade tradicional	1,900,000
Patrocínio da comunidade	800,000
Programas de aquisição de clientes	1,400,000

West Bancorporation, Inc. (WTBA) - Modelo de negócios: fluxos de receita

Receita de juros de carteiras de empréstimos

Para o ano fiscal de 2023, o West Bancorporation registrou receita total de juros de US $ 292,4 milhões. A quebra da carteira de empréstimos inclui:

Categoria de empréstimo	Saldo total de empréstimo	Receita de juros
Empréstimos comerciais	US $ 1,84 bilhão	US $ 124,6 milhões
Empréstimos imobiliários	US $ 2,37 bilhões	US $ 98,3 milhões
Empréstimos ao consumidor	US $ 456 milhões	US $ 69,5 milhões

Cobranças e taxas de serviço

As taxas e taxas de serviço geraram US $ 47,2 milhões em receita para 2023, com os seguintes componentes -chave:

• Taxas de manutenção de conta: US $ 18,6 milhões
• Taxas de cheque especial: US $ 12,4 milhões
• Taxas de transação ATM: US $ 8,9 milhões
• Taxas de transferência de arame: US $ 4,7 milhões
• Outras taxas diversas: US $ 2,6 milhões

Serviços de investimento e gerenciamento de patrimônio

Os serviços de investimento da West Bancorporation geraram US $ 33,7 milhões em receita para 2023:

Categoria de serviço	Receita	Ativos sob gestão
Gestão de patrimônio	US $ 22,3 milhões	US $ 1,2 bilhão
Aviso de investimento	US $ 11,4 milhões	US $ 685 milhões

Receita de transação bancária digital

As transações bancárias digitais contribuíram com US $ 15,6 milhões para a receita total em 2023:

• Transações bancárias móveis: US $ 8,9 milhões
• Serviços de pagamento de conta on -line: US $ 4,2 milhões
• Processamento de pagamento digital: US $ 2,5 milhões

Serviços de Gerenciamento do Tesouro

Os serviços de gerenciamento do tesouro geraram US $ 22,1 milhões em receita para 2023:

Tipo de serviço	Receita	Número de clientes corporativos
Gerenciamento de caixa	US $ 12,6 milhões	437 clientes
Serviços comerciais	US $ 6,8 milhões	276 clientes
Soluções financeiras especializadas	US $ 2,7 milhões	89 clientes

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose West Bancorporation, Inc. over the competition. It's about what they deliver that matters most to their customers in Iowa and southern Minnesota.

Full-service commercial and consumer banking solutions

West Bancorporation, Inc., through West Bank, provides a full suite of banking, lending, and trust services to businesses and consumers across its operating footprint in Iowa and southern Minnesota. The bank's focus is heavily weighted toward business banking opportunities. As of June 30, 2025, the total loan portfolio stood at $2.97 billion. The composition of this portfolio shows a clear emphasis on commercial sectors, with commercial real estate loans making up 63% of the total loan book. To fund this, total deposits reached $3.39 billion as of the same date.

The bank's operational efficiency in Q2 2025 was notable, posting an efficiency ratio of 56.45%. Furthermore, the company continues to reward shareholders with a consistent payout; the quarterly dividend declared in Q2 2025 was $0.25 per share.

Exceptional credit quality with no nonperforming assets at Q2 2025

This is perhaps the most striking value proposition right now. West Bancorporation, Inc. maintained pristine credit quality through the first half of 2025. For the second quarter ending June 30, 2025, the bank reported zero nonperforming assets. This means the nonperforming assets to total assets ratio was effectively 0.00%. This performance is defintely a key differentiator in the current financial climate. The Allowance for Credit Losses was maintained at $30.5 million as of Q2 2025.

Here's a quick look at some key financial health metrics as of Q2 2025:

Metric	Amount/Rate
Total Assets	$4.0B
Total Loans	$2.97 billion
Total Deposits	$3.39 billion
Net Interest Margin (Q2 2025)	2.27%
Allowance for Credit Losses	$30.5 million

Relationship-focused service model (being bankers, not just lenders)

West Bancorporation, Inc. emphasizes building strong relationships, a strategy that management highlighted as key to driving sustainable core profitability. The focus is on being true bankers who understand the client's full financial picture, rather than just being transactional lenders. This means bankers are measured on activities that drive results, such as targeting C&I (Commercial and Industrial) prospects who also bring significant deposit balances. The goal is to secure deposit-rich business banking opportunities.

The commitment to this model translates into specific actions:

• Increased calling efforts to the C&I customer base.
• Focus on winning prospects with significant deposit balances.
• Targeting high-value retail deposits.
• Making comprehensive recommendations to clients.

Local decision-making and community commitment

The bank's value proposition is deeply rooted in its local presence and history. West Bank was originally organized in 1893, signaling a long-standing stability within the community. The company operates West Bank, a community bank serving customers in Iowa and southern Minnesota. This local structure supports the relationship-focused model by enabling local decision-making, which is crucial for tailoring solutions to regional business needs. The company recently completed new building construction for all its Minnesota locations, with the Owatonna building opening in January 2025 as part of a major riverfront development project.

Comprehensive trust and wealth management services

West Bancorporation, Inc. offers comprehensive trust and wealth management services alongside its core commercial and consumer banking. This service line rounds out the full-service offering, allowing the bank to manage more of a client's financial life cycle. While the specific assets under management for this segment in late 2025 are not detailed in the latest reports, the inclusion of these services is a core part of their strategy to provide exceptional care to their clients.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Customer Relationships

You're looking at how West Bancorporation, Inc. (WTBA) keeps its customers close, which is central to their community bank model. Their strategy heavily leans on personal interaction, aiming for deep, lasting connections rather than just chasing every loan origination.

Dedicated, high-touch personal relationship management

West Bancorporation, Inc. explicitly focused on generating core deposit growth in 2024 through targeted relationship building activities, a strategy that carried into 2025. Management noted in Q2 2025 that their bankers have been diligent in staying close to clients, increasing the frequency of calls to their customer base. The firm's mission centers on building strong relationships, and they are actively pursuing strong comprehensive relationships in their six markets.

• Focus on being bankers, not lenders.
• Targeting deposit-rich business banking opportunities.
• Deposit balances increased by over $67 million in Q2 2025.

Direct access to seasoned bankers and local decision-makers

A core differentiator for West Bancorporation, Inc. is its team. They consistently reference their seasoned group of bankers. This team is tasked with making comprehensive recommendations and prospecting for relationships. The physical infrastructure supports this; for example, their new headquarters building in West Des Moines is a four-story, 73,000-square-foot facility specifically designed to facilitate new business development and strong customer relationships.

Long-term relationship focus over transactional volume

The emphasis is clearly on relationship quality. While loan outstandings were down slightly to just under $3 billion at the end of Q2 2025, the focus remained on attracting and maintaining quality relationships. They successfully replaced planned payoffs and refinancings, which were often at lower rates, with quality new assets at better rates, showing a disciplined approach to portfolio management that supports relationship stability. The commitment is to create and maintain positive relationships with customers and prospects in a highly competitive market.

Customer service via branch staff and call centers

The physical footprint remains important for local service delivery. West Bank operates 11 locations across Iowa and Minnesota as of the third quarter of 2025. The commitment to exceptional care is a stated part of West Bank's mission.

Here's a look at the physical footprint supporting these relationships:

Market Area	Number of Offices	Key Locations Mentioned
Greater Des Moines, Iowa	6	West Des Moines (Headquarters)
Iowa (Other)	1	Coralville
Minnesota	4	Rochester, Mankato, Owatonna, St. Cloud
Total Offices	11	Iowa and Minnesota

Digital self-service through updated online and mobile platforms

West Bancorporation, Inc. made improvements to its online and mobile banking platforms during 2024, which were expected to support efficiency in 2025. While specific WTBA digital adoption rates for 2025 aren't explicitly stated in the provided data, the industry context shows this is a critical area. Nationally, over 83 percent of U.S. adults used some form of digital banking services as of 2025. Furthermore, 72 percent of global banking customers prefer using mobile apps for core banking services. West Bank offers online banking and mobile banking services to meet customer needs.

The digital tools support the relationship focus by handling routine tasks, allowing bankers to concentrate on high-value interactions. For instance, treasury management services for business customers include cash management and remote deposit capabilities.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Channels

You're looking at how West Bancorporation, Inc. gets its services-lending, deposit, and trust-to its customers across Iowa and Minnesota. It's a mix of traditional brick-and-mortar and digital tools.

The physical footprint is concentrated in specific markets. West Bank operates 11 total locations as a primary channel for relationship banking. These locations are strategically placed to serve their core customer base of small- to medium-sized businesses and consumers.

Here's a breakdown of the physical distribution:

• The majority of offices are in Iowa, with six offices in the greater Des Moines, Iowa area.
• There is one office in Coralville, Iowa.
• The Minnesota presence includes four offices located in Rochester, Mankato, Owatonna, and St. Cloud.

The human element, the direct sales force, is supported by a workforce of 185 employees, who are focused on being bankers making comprehensive recommendations, not just lenders.

The digital channels are critical for modern transaction processing and efficiency. West Bancorporation, Inc. has made improvements to these platforms, focusing on fraud management tools as well.

Here's a look at the core service delivery points:

Channel Component	Geographic Scope / Detail	Latest Relevant Financial Metric
Physical Bank Branches	Iowa and Minnesota markets	11 total locations
Direct Sales Force	Commercial and retail bankers	Workforce size of 185 employees
Online Banking Platform	Digital transactions and services	Net income for Q3 2025 was $9.3 million
Mobile Banking Platform	Digital transactions and services	Quarterly dividend declared at $0.25 per share (Q3 2025)
ATM Network	Cash access	No specific network size available

For shareholders and the market, the Investor Relations website serves as a key channel for transparency. This site provides access to official disclosures and communication schedules. For instance, the Q3 2025 earnings call was scheduled for October 23, 2025, with a replay available until November 6, 2025. The stock, trading under WTBA on NASDAQ, had a closing price of $22.37 on December 1, 2025.

The digital access points include:

• Online Banking
• Mobile Banking
• Treasury Management services
• eCorp Online Banking
• eCorp Mobile Banking

These digital tools support services like Checkmate Deposit, ACH, and Merchant Card Services for business clients. Finance: draft 13-week cash view by Friday.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Customer Segments

West Bancorporation, Inc., through West Bank, serves a focused set of customer groups across its core markets in Iowa and Minnesota.

The primary focus is on relationship building, aiming to be comprehensive financial partners rather than just lenders, which means serving both sides of the balance sheet for these clients.

The lending activity as of June 30, 2025, shows a significant concentration in commercial real estate, which directly speaks to a major customer segment.

Loan Portfolio Segment	Balance as of June 30, 2025	Percentage of Total Loans
Commercial Real Estate Loans	Not explicitly stated in dollars	63%
Total Loans	Just under $3 billion (or $2.97 billion)	100%

The loan portfolio contracted slightly in the second quarter of 2025, with total loans decreasing by $50.1 million to $2.97 billion. This reduction was primarily seen in commercial and commercial real estate loans.

Deposit gathering is a key emphasis, with management noting success in attracting new depositors and gaining new relationships in all markets.

• Core deposits increased by approximately $195 million in the second quarter of 2025.
• 81% of total deposits were classified as core deposits as of Q2 2025.
• Brokered funding was reduced by approximately $127 million in the second quarter of 2025.
• Total deposits were $3.3 billion at December 31, 2024.

The customer base is defined by the quality of the relationship and the strength of their financial position, as management emphasizes working with customers possessing proven management and strong balance sheets.

The segments served include:

• Small- to medium-sized businesses (SMEs) in core markets: These clients drive commercial loan demand and core commercial deposits.
• Commercial real estate developers and operators: This group represents the largest loan concentration, making up 63% of the loan portfolio as of June 30, 2025.
• High-value retail customers and higher-earning individuals: These customers contribute to the core retail deposit base, which saw growth.
• Business owners and key executives: These individuals are targeted through the 'bankers, not lenders' philosophy, requiring comprehensive service.
• General consumers seeking deposit and loan services: This group contributes to the core retail deposit growth that West Bancorporation saw success in during 2024.

The bank's focus on core deposits, which increased by 12.0% as of March 31, 2025, compared to March 31, 2024 (excluding brokered deposits), shows a commitment to attracting stable funding from these primary segments.

Finance: draft Q3 2025 segment-level deposit growth vs. Q2 2025 by Friday.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Cost Structure

West Bancorporation, Inc.'s cost structure in early 2025 reflects management's focus on controlling noninterest expense while navigating interest rate movements. The efficiency ratio for the first quarter of 2025 was 56.37%.

Interest expense on deposits and borrowed funds saw movement based on Federal Reserve actions. Deposit interest expense decreased $4.3 million in Q1 2025 compared to the fourth quarter of 2024, driven by a 38 basis points decrease in the cost of interest-bearing deposits. Borrowed funds expense also saw a reduction; interest expense on borrowed funds decreased $0.3 million due to the payoff of FHLB advances totaling $45.0 million in Q4 2024.

Personnel costs, which include salaries and benefits for experienced bankers, along with occupancy and equipment expense, were noted as factors impacting period comparisons. Specifically, the comparison of Q1 2025 to prior periods was impacted by increases in salary and benefits due to incentive compensation related accruals and occupancy and equipment costs related to the newly constructed headquarters and the Owatonna branch buildings.

Technology and cybersecurity investment costs are embedded within the overall noninterest expense structure. The overall improvement in the efficiency ratio for West Bancorporation, Inc. in Q1 2025 was primarily due to the increase in net interest income and a decrease in noninterest expense, partially offset by a decrease in trust services income.

Here's a quick look at key comparative figures impacting the cost/income dynamic for Q1 2025:

Metric	Q1 2025 Value	Q4 2024 Value
Net Interest Income (in millions)	$20.9	$19.4
Efficiency Ratio (non-GAAP)	56.37%	60.79%
Cost of Deposits Change vs Q4 2024	Decreased 38 bps	N/A

General and administrative expenses fall under the broader noninterest expense category. The management of these costs contributed to the efficiency ratio improvement. The company had no significant onetime items in noninterest expense in Q1 2025.

Key cost-related drivers and outcomes include:

• Cost of interest-bearing deposits decreased 38 bps from Q4 2024 to Q1 2025.
• Interest expense on borrowed funds decreased $0.3 million.
• Noninterest expense decreased quarter-over-quarter, aiding the efficiency ratio.
• Occupancy costs increased due to the new headquarters.

Finance: draft the full noninterest expense breakdown for Q2 2025 by end of next week.

West Bancorporation, Inc. (WTBA) - Canvas Business Model: Revenue Streams

The revenue streams for West Bancorporation, Inc. are fundamentally tied to its core banking activities, with a heavy reliance on the spread between interest earned on assets and interest paid on liabilities.

Net Interest Income (NII) from loans and securities is the primary source of revenue for West Bancorporation, Inc. You saw this clearly in the first quarter of 2025, where the Net interest income of $20.9 million was reported. This represented an increase compared to $19.4 million in the fourth quarter of 2024. Honestly, this NII has been growing, marking five consecutive quarters of increases as of Q1 2025. The net interest margin (NIM) on a fully tax-equivalent basis reached 2.28 percent for the first quarter of 2025.

To give you a clearer picture of how the top line is structured based on the latest available figures, here is a look at the components:

Revenue Component	Period/Date	Amount (in millions)
Net Interest Income (NII)	Q1 2025	$20.9
Total Revenue (Net Interest Income + Noninterest Income)	Q3 2025 (ending Sep 30, 2025)	$25.0
Total Revenue (Net Interest Income + Noninterest Income)	Q1 2025	$23.1
Trailing Twelve Months Revenue	Ending Sep 30, 2025	$91.78

Beyond the interest income, West Bancorporation, Inc. generates noninterest income from various fee-based services. The principal sources of Company revenue from West Bank include service charges on deposit accounts, trust fees, and interest on fixed-income securities.

Service charges and fees on deposit accounts contribute to the revenue mix. For context on the scale, in the fourth quarter of 2024, service charges on deposit accounts were reported at $1.843 million (using the figures in thousands from the 2024 annual report data).

Trust and wealth management fees are another component. You should note that the trust services income saw a sequential decrease in Q1 2025 compared to Q4 2024. This was because the fourth quarter of 2024 included a large one-time fee within trust services income. For the fourth quarter of 2024, trust services income was reported at $3.068 million (in thousands).

Gain on sale of loans is a less frequent revenue source. In Q1 2025, the loan portfolio saw approximately $100 million in payoffs from asset sale and refinance activity. While the proceeds from investment security sales in Q4 2024 were used to fund loan growth, the direct gain on sale of loans for 2025 is not explicitly detailed in the immediate reports, but the activity suggests potential for this stream.

Here are the key noninterest income line items from the end of 2024 for reference on fee scale:

• Service charges on deposit accounts (Q4 2024): $1.843 million
• Debit card usage fees (Q4 2024): $1.969 million
• Trust services (Q4 2024): $3.068 million
• Loan swap fees (Q4 2024): $0.431 million

Finance: draft Q2 2025 noninterest income comparison by Wednesday.