Grupo Aval Acciones y Valores S.A. (AVAL): Canvas du modèle d'entreprise [Jan-2025 Mis à jour]

Dans le paysage dynamique des services financiers colombiens, Grupo Aval Acciones Y Valores S.A. (AVAL) apparaît comme une puissance d'innovation financière stratégique, mélangeant de manière transparente les prouesses bancaires traditionnelles avec une transformation numérique de pointe. Cette société de portefeuille financière multiforme a méticuleusement conçu un modèle commercial qui non seulement couvre divers segments de clients, mais exploite également des partenariats stratégiques, des infrastructures technologiques et une suite complète de solutions financières qui redéfinissent l'excellence bancaire en Amérique latine.

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: partenariats clés

Alliances stratégiques avec les grandes banques colombiennes

Grupo Aval maintient des partenariats stratégiques avec les banques suivantes:

Banque	Pourcentage de propriété	Total des actifs (2023)
Banco de Bogotá	73.43%	Flic 178,7 billions
Banco de Occidentte	68.58%	Flic 84,2 billions
Banco populaire	90.22%	Flic 52,5 billions

Partenariats avec des institutions financières internationales

Les partenariats financiers internationaux clés comprennent:

• Banque de développement interaméricaine (BID)
• International Finance Corporation (IFC)
• Agence multilatérale de garantie d'investissement (MIGA)

Institution	Focus de partenariat	Montant d'investissement (2023)
IDB	Financement des infrastructures	250 millions USD
IFC	Prêts aux PME	180 millions USD
Miga	Atténuation des risques	100 millions USD

Collaborations de fournisseurs de technologies

Partenariats technologiques bancaires numériques:

• Services cloud Microsoft Azure
• Solutions de cloud IBM
• Plateforme SAP Financial Services

Partenaire technologique	Service fourni	Valeur du contrat annuel
Microsoft Azure	Infrastructure cloud	15,6 millions USD
Ibm	Solutions de cybersécurité	8,3 millions USD
SÈVE	Logiciel financier	12,4 millions USD

Coentreprises dans les services financiers

Investissements actifs de coentreprise:

• Capital Credicorp (banque d'investissement)
• Porvenir (gestion des fonds de retraite)
• Seguros Bolívar (services d'assurance)

Coentreprise	Propriété de Grupo Aval	Total des actifs (2023)
Capital de crédicorp	50%	1,2 milliard USD
Porgernir	55.7%	Flic 22,3 billions
Seguros Bolívar	35.6%	Flic 15,7 billions

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: activités clés

Gestion des sociétés de portefeuille financière

En 2024, Grupo Aval gère des actifs consolidés totaux de 121,7 billions de pesos colombiens. La société supervise quatre institutions bancaires primaires:

• Banco de Bogotá
• Banco de Occidentte
• Banco Av Villas
• Banco populaire

Métrique financière	Valeur (2023)
Actifs consolidés totaux	121,7 billions de flic
Capitaux propres consolidés des actionnaires	22,1 billions de flic
Revenu net	2,3 billions de flic

Coordination des services bancaires et financiers

Grupo Aval coordonne les services financiers sur plusieurs segments avec la présence du marché suivante:

• Part de marché des banques commerciales: 23,5%
• Portefeuille de prêts à la consommation: 20,8 billions de flic
• Portefeuille de prêts commerciaux: 58,6 billions de flic

Optimisation du portefeuille d'investissement

La gestion du portefeuille d'investissement implique une allocation stratégique à travers divers instruments financiers:

Catégorie d'investissement	Pourcentage d'allocation
Obligations d'entreprise	35%
Titres du gouvernement	25%
Investissements en actions	20%
Investissements alternatifs	20%

Gestion des risques et avis financier

Métriques de gestion des risques:

• Ratio de prêt non performant: 3,2%
• Réserves de perte de prêt: 5,1 billions de flic
• Ratio d'adéquation du capital: 14,6%

Transformation numérique et innovation technologique

Banque numérique et investissements technologiques:

• Volume des transactions numériques: 65% du total des transactions
• Utilisateurs des banques mobiles: 4,2 millions
• Investissement technologique annuel: 320 milliards de flics

Plate-forme numérique	Engagement des utilisateurs
Application bancaire mobile	3,8 millions d'utilisateurs actifs
Plateforme bancaire en ligne	2,9 millions d'utilisateurs actifs

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: Ressources clés

Réseau bancaire étendu à travers la Colombie

Grupo Aval opère par le biais de 4 filiales bancaires primaires:

• Banco de Bogotá
• Banco de Occidentte
• Banco Av Villas
• Banco populaire

Métriques de réseau	Nombre
Succursales bancaires totales	1,204
Réseau ATM	4,131
Plateformes bancaires numériques	5

Portefeuille de services financiers diversifiés

Les catégories de services comprennent:

• Banque commerciale
• Banque de consommation
• Banque commerciale
• Banque d'investissement
• Services d'assurance

Capitaux solides et réserves financières

Métrique financière	Montant (USD)
Actif total	72,4 milliards de dollars
Capitaux propres des actionnaires	9,2 milliards de dollars
Ratio de capital de niveau 1	12.4%

Gestion qualifiée et main-d'œuvre professionnelle

Métriques d'emploi	Nombre
Total des employés	48,623
Employés titulaires de diplômes avancés	62%
Mandat moyen des employés	8,3 ans

Infrastructure technologique avancée

Investissement technologique	Montant (USD)
Budget technologique annuel	187 millions de dollars
Volume de transaction numérique	76% du total des transactions
Investissement en cybersécurité	42 millions de dollars

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: propositions de valeur

Solutions financières complètes pour divers segments de clients

Grupo Aval sert plusieurs segments de clients avec des offres financières ciblées:

Segment de clientèle	Solutions financières	Part de marché
Clients des entreprises	Prêts commerciaux, services de trésorerie	38,2% du marché colombien des banques d'entreprise
Petites / moyennes entreprises	Prêts de fonds de roulement, financement commercial	Pénétration du marché bancaire de 32,5%
Consommateurs individuels	Banque personnelle, cartes de crédit, hypothèques	42,1% de la couverture du marché bancaire de détail

Services bancaires et d'investissement intégrés

Grupo Aval fournit un écosystème financier complet:

• Services bancaires commerciaux
• Solutions de banque d'investissement
• Plateformes de gestion de patrimoine
• Produits d'assurance

Produits financiers compétitifs et innovants

Métriques du portefeuille de produits financiers:

Catégorie de produits	Valeur totale du portefeuille	Taux de croissance annuel
Produits bancaires numériques	Flic 12,3 billions	18.7%
Services d'investissement	Flic 8,6 billions	15.4%
Crédit de consommation	Flic 22,1 billions	12.9%

Forte présence du marché régional

Distribution du marché géographique:

• Opérations primaires en Colombie
• Expansion de la présence en Amérique centrale
• Opérant dans 4 pays
• Plus de 1 200 branches physiques

Options bancaires numériques et traditionnelles

Indicateurs de performance bancaire numérique:

Canal numérique	Base d'utilisateurs	Volume de transaction
Banque mobile	3,2 millions d'utilisateurs actifs	68% du total des transactions
Banque en ligne	2,8 millions d'utilisateurs enregistrés	52% du total des transactions
Réseau ATM	2100 emplacements ATM	35% du total des transactions

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: relations avec les clients

Services bancaires personnalisés

Grupo Aval propose des services bancaires personnalisés à travers son réseau de banques, notamment Banco de Bogotá, Banco de Occidentte, Banco Av Villas et Banco Comercial AV Villas.

Banque	Segments de clientèle	Niveau de personnalisation
Banco de Bogotá	Entreprise, PME, personnelle	Haut
Banco Av Villas	Commerce de détail, personnel	Moyen

Support client multicanal

Grupo Aval fournit un support client via plusieurs canaux:

• Branches physiques: 743 branches à travers la Colombie
• Plates-formes numériques
• Centres d'appel
• Applications bancaires mobiles
• Services bancaires WhatsApp

Plateformes numériques pour l'engagement des clients

Mesures d'engagement numérique à partir de 2023:

Plate-forme	Utilisateurs actifs	Volume de transaction
Banque mobile	4,2 millions	62 millions de transactions mensuelles
Banque en ligne	3,8 millions	48 millions de transactions mensuelles

Programmes de fidélité et conseils financiers sur mesure

Détails du programme de fidélité:

• Système de récompenses basé sur des points
• Recommandations de produits financiers personnalisés
• Services de conseil en investissement personnalisés

Approche transparente et centrée sur le client

Métriques de satisfaction client:

Métrique	Score
Indice de satisfaction client	86.5%
Taux de rétention de la clientèle	92.3%

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: canaux

Succursales bancaires physiques

En 2023, Grupo Aval exploite 2 264 succursales bancaires physiques à travers la Colombie. Les succursales bancaires sont distribuées parmi ses banques subsidiaires:

Filiale bancaire	Nombre de branches
Bancolombie	1,324
Banco de Bogotá	540
Banco Av Villas	267
Banco populaire	133

Plateformes bancaires en ligne

Les plateformes bancaires en ligne de Grupo Aval servent:

• 3,8 millions d'utilisateurs bancaires numériques actifs
• 92% des transactions effectuées via les canaux numériques
• Plateformes Web disponibles pour les services bancaires personnels et d'entreprise

Applications bancaires mobiles

Statistiques des banques mobiles pour 2023:

• 2,6 millions d'utilisateurs mensuels d'applications mobiles actifs
• Plus de 75% des utilisateurs d'applications mobiles accèdent aux services bancaires chaque semaine
• Application mobile disponible pour les plateformes iOS et Android

Réseau ATM

Catégorie ATM	Nombre total
Total de distributeurs automatiques de billets	4,782
ATM appartenant à des banques	3,621
ATM du réseau partagé	1,161

Centres d'appel et service client numérique

Métriques du canal de service client:

• Support client 24/7 disponible
• 5 centres d'appels dédiés à travers la Colombie
• Temps de réponse moyen: 45 secondes
• Les canaux de service à la clientèle numériques gèrent 68% des demandes des clients

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: segments de clientèle

Clients corporatifs et commerciaux

Grupo Aval dessert des clients des entreprises dans plusieurs secteurs avec des services financiers spécifiques:

Secteur	Nombre de clients d'entreprise	Revenus annuels moyens
Fabrication	1,247	Flic 523 milliards
Énergie	386	Flic 412 milliards
Agriculture	672	COP 287 milliards

Petites et moyennes entreprises

Répartition du segment des PME:

• Clients totaux de PME: 78 543
• Taille moyenne du prêt: flic 152 millions
• Distribution du secteur:
  • Retail: 35%
  • Services: 28%
  • Fabrication: 22%
  • Autres: 15%

Clients bancaires de détail individuels

Catégorie client	Total des clients	Pénétration du marché
Banque personnelle	4,2 millions	22% du marché colombien
Utilisateurs de la banque numérique	2,7 millions	64% des clients bancaires personnels

Individus à haute nette

Détails du segment de gestion de la patrimoine:

• Clients totaux à haute noue: 12 345
• Valeur du portefeuille moyen: COP 3,7 milliards
• Segments de richesse:
  • Ultra-High-Net-Dorth (> COP 10 milliards): 876 clients
  • High-Net-Dorth (COP 1-10 milliards): 7 234 clients
  • Aisé (COP 500 millions à 1 milliard): 4 235 clients

Investisseurs institutionnels

Type d'investisseur	Nombre de clients	Total des actifs sous gestion
Fonds de pension	37	Flic 82,3 billions
Compagnies d'assurance	24	Flic 15,6 billions
Fonds d'investissement	56	Flic 7,9 billions

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: Structure des coûts

Dépenses opérationnelles pour les infrastructures bancaires

Selon le rapport financier annuel de Grupo Aval en 2022, les dépenses opérationnelles totales pour les infrastructures bancaires étaient de 5,4 billions de COP (environ 1,2 milliard USD).

Catégorie de coûts d'infrastructure	Montant (COP Tillion)
Maintenance du réseau de succursales	1.2
Systèmes de sécurité physique	0.3
Immobilier et installations	0.8
Infrastructure de réseau et de communication	0.5

Technologie et maintenance des plateformes numériques

L'investissement technologique pour 2022 a totalisé 712 milliards de COP, avec des allocations spécifiques comme suit:

• Mises à niveau du système bancaire de base: COP 215 milliards
• Investissements en cybersécurité: COP 127 milliards
• Développement de la plate-forme bancaire numérique: COP 180 milliards
• Maintenance des infrastructures informatiques: COP 190 milliards

Salaires et avantages sociaux des employés

Les dépenses totales du personnel pour Grupo Aval en 2022 étaient de 2,1 billions de flics, décomposés comme suit:

Catégorie de dépenses	Montant (COP milliards)
Salaires de base	1,450
Avantages sociaux	380
Bonus de performance	170
Formation et développement	100

Coûts de conformité réglementaire

Les dépenses de conformité pour 2022 s'élevaient à COP 385 milliards, notamment:

• Représentation juridique et réglementaire: COP 127 milliards
• Systèmes anti-blanchiment d'argent: COP 95 milliards
• Infrastructure de gestion des risques: COP 83 milliards
• Frais d'audit externe: COP 80 milliards

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2022 étaient de 312 milliards de COP, distribuées sur divers canaux:

Canal de marketing	Montant (COP milliards)
Marketing numérique	98
Publicité médiatique traditionnelle	85
Campagnes d'acquisition de clients	75
Parrainages et événements	54

Grupo Aval Acciones y Valores S.A. (AVAL) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des produits de crédit

En 2023, Grupo Aval a déclaré un revenu total d'intérêts de 16,4 billions de pesos colombiens. La rupture des revenus des intérêts comprend:

Catégorie de prêt	Revenu des intérêts (COP Tillion)
Prêts commerciaux	7.2
Prêts à la consommation	5.6
Prêts hypothécaires	3.6

Frais de service bancaire

Les frais de service bancaire ont généré 2,8 billions de pesos colombiens en revenus pour 2023, avec la distribution suivante:

• Frais de maintenance du compte: 0,9 billion de flic
• Frais de transaction électronique: 1,2 billion de flic
• Frais de service ATM et succursale: 0,7 billion de flic

Revenus d'investissement et de gestion des actifs

Les revenus d'investissement pour Grupo Aval en 2023 ont totalisé 1,5 billion de pesos colombiens, comprenant:

Catégorie d'investissement	Revenus (COP Tillion)
Gestion des fonds communs de placement	0.6
Trading en valeurs mobilières	0.5
Services de gestion de la patrimoine	0.4

Frais de traitement des transactions

Frais de traitement des transactions s'élevant à 1,1 billion de pesos colombiens en 2023, ventilées comme suit:

• Frais de transaction de carte de crédit: 0,6 billion de flic
• Frais de transaction interbancaire: 0,3 billion de flic
• Traitement des paiements numériques: 0,2 billion de flic

Commission des services financiers

Les commissions ont généré 2,2 billions de pesos colombiens en 2023, avec la composition suivante:

Source de la commission	Revenus (COP Tillion)
Courtage d'assurance	0.8
Frais d'origine du prêt	0.7
Autres services financiers	0.7

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Value Propositions

You're looking at the core promises Grupo Aval Acciones y Valores S.A. (AVAL) makes to its customers and the market, grounded in its scale and operational breadth as of late 2025. These aren't just marketing points; they are backed by concrete figures from their operations.

Full-service financial solutions for all segments (banking, pensions, investment) represent the conglomerate's integrated structure. Grupo Aval Acciones y Valores S.A. is the holding company for a diverse set of entities, ensuring coverage across the financial lifecycle.

• Banking leadership through four commercial banks: Banco de Bogotá, Banco de Occidente, Banco Popular, and Banco AV Villas.
• Largest private pensions and severance fund manager in Colombia via Porvenir.
• Investment banking and fiduciary services through Aval Casa de Bolsa and Aval Fiduciaria.
• Presence in the merchant banking and infrastructure sectors via Corficolombiana.

The commitment to financial inclusion for over 15 million Colombians via accessible services is a key social value proposition. This is supported by the sheer volume of people they serve across their banking and fund management arms.

Here's a snapshot of the scale supporting this promise, based on reported figures:

Metric	Value	Context/Date
Banking Customers Served	15.8 million	As of December 2024
Pension/Severance Fund Members	17.6 million	As of December 2024
Directly Facilitated Financial Inclusion	15 million Colombians	Stated goal/achievement as of March 2025

For the business community, Grupo Aval Acciones y Valores S.A. offers specialized financing for SMEs, a critical driver for the Colombian economy. They back this up with significant capital deployment.

The group explicitly states a major commitment here:

• Loans placed aimed at SMEs and community development exceeded $77 trillion COP as of March 2025.
• BAC Credomatic, the Central American arm, supported more than 250,000 SMEs across the region in 2024.

The regional presence in Central America via BAC Credomatic provides a distinct value proposition outside of Colombia. BAC Credomatic is a leading bank in Central America and Panama, offering a significant footprint and scale.

BAC Credomatic Metric (2024)	Amount	Unit
Consolidated Net Income	700 million	US$
Loan Portfolio	26 billion	US$
Total Deposits	28 billion	US$
Total Clients Served	Over 5 million	Clients
Digital Users	Over 3.3 million	Users

Finally, the value proposition of stability and trust as the largest financial group in Colombia is rooted in its market dominance. This is quantified by its leading share of the country's core financial metrics.

• Largest financial entity in Colombia by aggregate deposits and gross loans.
• Total market share of loans as of August 2025 was 25.1% (-9 basis points LTM).
• Market share of deposits as of 2Q24 was 26.4%.

They are definitely a systemically important player.

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Customer Relationships

You're looking at how Grupo Aval Acciones y Valores S.A. (AVAL) manages its connections with its diverse client base as of late 2025. The approach clearly splits between high-touch service for large clients and scalable digital interaction for the retail segment, all aimed at capturing more of the market.

The results of this strategy are visible in the balance sheet growth and market share shifts reported through the third quarter of 2025. For instance, the consolidated gross loans stood at COP 203 trillion by the end of 3Q25, up 4.6% year-over-year, while consolidated deposits reached COP 211.8 trillion as of 2Q25. This scale supports the relationship management efforts across its four main Colombian banks and its Panamanian operations.

Here's a quick look at the scale of the customer base and market positioning through mid-to-late 2025:

Metric	Value / Date	Context
Total Consolidated Market Share	25.0% (May 2025)	Overall financial system share
Gross Loans (3Q25)	COP 203 trillion	Reflects lending relationship volume
Consolidated Deposits (2Q25)	COP 211.8 trillion	Reflects funding relationship volume
Consumer Loan Market Share Change (YoY basis to 2Q25)	+112 basis points gain	Indicates successful retail segment traction
Mortgage Loan Market Share Change (YoY basis to 2Q25)	+206 basis points gain	Indicates strong penetration in housing finance

Grupo Aval Acciones y Valores S.A. (AVAL) is defintely pushing a dual-pronged relationship strategy.

For the corporate and institutional side, the focus is on high-touch service, which is supported by the stated goal of deepening the commercial model between key subsidiaries like Banco de Bogotá and Banco de Occidente. While I don't have a headcount for dedicated relationship managers, this segment is crucial, as evidenced by the recovery in commercial loan dynamics, which grew 2.1% during the 3Q25 quarter.

On the retail front, the relationship is heavily mediated by technology. The strategy centers on self-service and automated digital channels to facilitate access to financial services, which is intended to drive market share gains in retail deposits and loans. This focus is clearly paying off in specific areas:

• Retail Segment Growth: Consumer loans saw their strongest quarterly growth in ten quarters at 1.5% in 3Q25.
• Client-Centric Focus: The firm is actively working to improve alignment around a more client-centric experience to enhance competitiveness.
• Scale of Employment: The conglomerate supports over 70,000 jobs, which underpins the service delivery network.

The push for an integrated commercial model across the banking subsidiaries is designed to ensure that whether a client is dealing with Banco Popular, Banco AV Villas, or Banco de Bogotá, the service experience is better aligned and innovation cycles are shorter. This integration is a key mechanism to translate digital and service improvements into tangible market share gains, especially in the retail segment where they aim to improve their presence.

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Channels

You're looking at how Grupo Aval Acciones y Valores S.A. gets its products and services to its massive customer base. It's a multi-pronged approach, blending deep physical roots in Colombia with a significant digital and regional footprint. Honestly, the sheer scale of their physical network is the bedrock.

Physical branch network of the four main banks in Colombia

The physical branch network of Banco de Bogotá, Banco de Occidente, Banco Popular, and Banco AV Villas remains a core channel, providing face-to-face service across the country. As of December 2024, Grupo Aval maintained a total of 996 branches in Colombia, which are part of a larger ecosystem of 120,000 service points including banking correspondents. This physical footprint is quite granular, showing a deliberate mix of service models.

Branch Type	Count (As of Dec 2024)
Full Service Branches	352
On-site Branches	298
Digital Branches	14
Auto/Drive Thru Branches	48
In-store Branches	30

The total number of these specific branch types listed is 742, indicating the remaining locations fall under other service point categories or are accounted for in the broader network reporting.

Digital banking applications and online platforms

Digital channels are seeing clear focus, evidenced by the operational metrics. For instance, the average digital ticket size was reported around ~7.4 million (currency not specified in the source context, likely COP) as of the end of 2024. Furthermore, the digital sales ratio, calculated on retail products where a digital solution exists, stood at 32% compared to 2023 figures. Grupo Aval has also launched integrated digital tools like Tag Aval across its banks and the dale! application, which facilitates instant transfers and offers investment products.

ATM network (with 984 units replaced in 2024)

The proprietary ATM network is a critical touchpoint for cash access and basic transactions. As of December 2024, Grupo Aval operated 2,833 ATMs across Colombia. You mentioned specifically that 984 units were replaced in 2024, which is a significant capital expenditure aimed at modernization; this renovation effort covered 77.6% of the ATM network that year.

BAC Credomatic's regional network in Central America

Through BAC Credomatic, Grupo Aval Acciones y Valores S.A. maintains a strong regional channel presence in Central America and Panama. As of 2024 reporting, BAC Credomatic served over 5 million clients across the region. The physical and correspondent network is substantial, complementing its digital reach.

BAC Credomatic Channel Type	Count (As of 2024)
Branches	312
Non-bank Correspondents (RapiBAC)	8,090
Digital Users	More than 3.3 million

The payment platforms are a dominant channel, with BAC Credomatic channeling more than 53% of Central America and Panama's GDP through these platforms in 2024.

Direct sales force for pension and severance fund management (Porvenir)

For its pension and severance fund management business through Porvenir, the channel is a mix of direct sales and digital interaction. As of December 2024, Grupo Aval served 17.6 million members in its pension and severance funds in Colombia. Porvenir is noted as the leading manager in Colombia, holding a 43% market share. The direct sales force is the mechanism used to onboard and service these millions of affiliates, driving the acquisition of both mandatory and voluntary pension assets.

The group also utilizes 120,085 banking correspondents in Colombia to facilitate transactions like deposits and withdrawals, extending reach beyond the physical branch and ATM network.

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Customer Segments

You're looking at the core customer base for Grupo Aval Acciones y Valores S.A. as of late 2025. This isn't just about bank accounts; it's about the sheer scale of financial services penetration across Colombia and Central America.

Mass market retail clients in Colombia and Central America.

This segment represents the foundation of Grupo Aval Acciones y Valores S.A.'s volume. The group actively facilitates the financial inclusion of 15 million Colombians by providing access to essential banking services, as reported in early 2025. This massive base supports significant balance sheet activity, evidenced by consolidated deposits reaching COP$211.8 billion as of the second quarter of 2025, and gross loans at COP$199.4 billion in the same period. The retail focus is strong, with NIM on retail loans expanding year-on-year to 6% in Q2 2025.

Small and Medium-sized Enterprises (SMEs), nearly 90,000 clients.

Grupo Aval Acciones y Valores S.A. specifically targets the engine of the local economy. As of a March 2025 report, the group managed to ensure that nearly 90,000 SMEs have access to financial products. Furthermore, the commitment to this segment is backed by capital deployment, with more than $77 trillion in loans placed aimed at SMEs and community development. This focus contrasts with the commercial loan market share, which was 27.4% as of June 2024.

The breakdown of key operational metrics supporting these segments includes:

• 15 million Colombians facilitated with financial inclusion access.
• Nearly 90,000 SMEs supported with financial products.
• Consolidated Deposits (2Q25): COP$211.8 billion.
• Consolidated Gross Loans (2Q25): COP$199.4 billion.
• Corporate Loan Market Share (June 2024): 27.4%.

Large corporate and institutional clients seeking commercial and investment banking.

For larger entities, Grupo Aval Acciones y Valores S.A. operates through its merchant banking segment, which includes trust, brokerage, and investment banking services via entities like Aval Banca de Inversión. While the retail segment saw market share gains, the commercial loan market share was reported at 27.4% as of June 2024. The group's overall loan portfolio growth is a key indicator of its corporate engagement, with gross loans growing 3.2% year-over-year in Q2 2025.

Pension and severance fund affiliates.

This segment is anchored by Porvenir, the largest private pensions and severance fund manager in Colombia. As of the end of 2023, the group managed 15 million clients in compulsory pension, severance, and voluntary pensions funds. The scale of this operation contributes to the group's diversified earnings base, which is vital for servicing holding company debt.

Government and public sector entities for infrastructure financing.

Infrastructure financing is primarily channeled through Corficolombiana, which is part of the Merchant Banking segment. This involves road infrastructure projects, construction services, and operation and maintenance. Income from the non-financial sector, which includes the Energy & Gas and Infrastructure sectors, reached 680 billion pesos for 1Q25, showing a 33.6% increase compared to the previous quarter.

Here's a look at the scale of the banking operations feeding these segments:

Metric	Amount (Latest Available)	Period/Date
Consolidated Deposits	COP$211.8 billion	2Q2025
Consolidated Gross Loans	COP$199.4 billion	2Q2025
Total Pension/Severance Fund Members	15 million	December 31, 2023
Non-Financial Sector Income	680 billion pesos	1Q2025

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive Grupo Aval Acciones y Valores S.A. (AVAL)'s operations as we close out 2025. Keeping costs tight is crucial, especially given the lingering effects of the interest rate cycle.

High cost of funds due to interest rate environment remains a key pressure point. While the Central Bank of Colombia kept its benchmark interest rate stable at 9.25% as of late 2025, this level is still restrictive for funding costs. To be fair, the consolidated Net Interest Margin (NIM) on loans improved to 4.5% in the third quarter of 2025, up from 4.3% in the third quarter of 2024, showing some margin management success despite the environment.

Personnel costs are significant, reflecting the scale of the financial conglomerate. The number of employees across the group is substantial, with a reported figure of 74,036 employees in recent data, which directly feeds into this cost line.

Loan impairment losses (Cost of Risk) are closely watched. For the full year 2025, Grupo Aval Acciones y Valores S.A. (AVAL) expected the Cost of Risk net of recoveries to be in the 1.9% area. This is an improvement from the 1.9% seen in the quarter ending September 30, 2025, which was in line with expectations for the year.

Operational expenses are managed through efficiency drives. The Cost to Assets efficiency was targeted in the 2.75% area for 2025. For instance, the Cost to Assets for the second quarter of 2025 was reported at 2.8%, an improvement from 2.8% in the first quarter of 2024.

Digitalization is a non-negotiable expense now. Grupo Aval Acciones y Valores S.A. (AVAL) is actively incurring technology and digital transformation investment costs to stay competitive. This includes strategic initiatives like the launch of the aval talent portal and the development of a machine learning model aimed at optimizing the coverage of physical survey points.

Here's a quick look at some key cost and efficiency metrics:

Cost Metric	Latest Reported/Expected Figure (2025)	Context/Period
Expected Cost of Risk (Net of Recoveries)	1.9%	Full Year 2025 Expectation
Cost to Assets (Target Area)	2.75%	2025 Target Area
Cost to Assets (Reported)	2.8%	3Q2025
Central Bank Benchmark Interest Rate	9.25%	As of late 2025
NIM on Loans (Reported)	4.5%	3Q2025

You should also note the specific areas where operational costs are being directed:

• Personnel expenses tied to approximately 74,036 employees.
• Investment in the aval talent portal.
• Development of a machine learning model for physical point optimization.
• Costs associated with capturing synergies through the aval valor compartido (shared value) shared services center.

Finance: draft 13-week cash view by Friday.

Grupo Aval Acciones y Valores S.A. (AVAL) - Canvas Business Model: Revenue Streams

You're looking at how Grupo Aval Acciones y Valores S.A. (AVAL) brings in the money, focusing on the numbers guiding the business as we close out 2025. Honestly, for a financial conglomerate this size, the revenue mix is all about the core lending and fee-generating businesses.

The biggest driver remains the interest earned on the money they lend out. For the full year 2025, Grupo Aval Acciones y Valores S.A. expects its consolidated Net Interest Margin (NIM) on loans to settle in the 4.5% area. To give you a concrete look at recent performance, the Net Interest Income (NII) for the third quarter of 2025 hit COP1.87 trillion, which was a 12% jump compared to the third quarter of 2024, when it was COP1.67 trillion. The NIM on loans specifically improved to 3.1% in Q3 2025, up from 2.9% year-over-year.

Next up is the income from fees and commissions, which shows the strength of their service offerings, especially in asset management. For 2025, the Fee Income Ratio is expected to be in the 21% area, largely supported by the growth in the fiduciary business. For context, the net fee income for Q3 2025 grew 11.5% year-over-year.

Here's a quick breakdown of the key income components and expectations for 2025:

Revenue Stream Component	2025 Expectation / Latest Figure	Context / Period
NIM on Loans (Consolidated)	4.5%	Full Year 2025 Expectation
Net Interest Income (NII)	COP1.87 trillion	Q3 2025 Figure
Fee Income Ratio	21% area	2025 Expectation (Fiduciary-related)
Income from Non-Financial Sector	85% of 2024 Income	2025 Expectation
Attributable Net Income	COP 521 billion	Q3 2025 Result

Grupo Aval Acciones y Valores S.A.'s commitment to its non-financial holdings is clear in the projections. The income expected from the non-financial sector for 2025 is set to be 85% of what was recorded in 2024. This is reflective of the infrastructure sector's contribution in the recent past.

The income generated from investment and trading activities involving financial instruments is also a part of the picture, though it can be volatile. In Q3 2025, the company noted that trading income was impacted by hedging strategies related to fixed income instruments. This stream is dynamic, reflecting market positions taken by the group.

Finally, the bottom-line result for the period gives you a clear measure of profitability. The attributable net income for the third quarter of 2025 was COP 521 billion. This figure represented a 25.3% increase over the third quarter of 2024 and was the highest quarterly figure in three years.

You should keep an eye on how the fee income growth translates across the group, especially since the fiduciary segment is targeting that 21% fee income ratio. Finance: draft 13-week cash view by Friday.