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The Cheesecake Factory Incorporated (Cake): Business Model Canvas [Jan-2025 Mis à jour] |
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The Cheesecake Factory Incorporated (CAKE) Bundle
Plongez dans la centrale culinaire qu'est la Cheesecake Factory, une chaîne de restaurants qui a révolutionné des repas décontractés avec son modèle commercial innovant. À partir d'un vaste menu qui défie les contraintes traditionnelles du restaurant à une approche stratégique qui mélange la créativité gastronomique avec des tactiques opérationnelles intelligentes, cette marque est passée d'un seul restaurant en un phénomène de restauration à l'échelle nationale. Découvrez comment l'usine Cheesecake exploite des propositions de valeur uniques, des technologies de pointe et des stratégies centrées sur le client pour créer une expérience culinaire qui va bien au-delà du simple fait de servir de délicieux gâteaux au fromage et de tailles de portions massives.
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: partenariats clés
Fournisseurs et distributeurs de l'alimentation
L'usine de cheesecake s'approvisionne en ingrédients de plusieurs fournisseurs nationaux et régionaux:
| Catégorie des fournisseurs | Valeur d'achat annuelle | Type de contrat |
|---|---|---|
| Fournisseurs de viande | 42,3 millions de dollars | Accords pluriannuels |
| Produire des distributeurs | 28,7 millions de dollars | Contrats renouvelables annuels |
| Fournisseurs de produits laitiers | 19,5 millions de dollars | Contrats à prix fixe |
Fabricants d'équipements de cuisine commerciale
Les partenariats d'équipement clés comprennent:
- Hobart Corporation - Équipement de cuisine commerciale
- AG rationnel - systèmes de cuisine industriels
- Investissement total de l'équipement annuel: 3,6 millions de dollars
Partenariats de développement immobilier
| Type de partenariat | Nombre d'emplacements | Investissement immobilier annuel |
|---|---|---|
| Développeurs de centres commerciaux | 186 restaurants | 67,4 millions de dollars |
| Développeurs de localisation autonome | 24 restaurants | 12,9 millions de dollars |
Partenariats des fournisseurs technologiques
Les partenariats technologiques numériques comprennent:
- Oracle - systèmes de points de vente
- NCR Corporation - Traitement des paiements
- Investissement de plate-forme de commande numérique: 4,2 millions de dollars par an
Partenariats de service de livraison
| Partenaire de livraison | Volume de transaction annuel | Part des revenus |
|---|---|---|
| Doordash | 3,2 millions de commandes | 22% de commission |
| Uber mange | 2,7 millions de commandes | Commission 25% |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: Activités clés
Préparation et service des aliments pour restaurants
En 2024, la Cheesecake Factory exploite 294 restaurants avec un personnel de cuisine moyen de 25 à 30 employés par emplacement. Le volume annuel de préparation des aliments atteint environ 48 millions de repas.
| Métrique | Valeur |
|---|---|
| Total des restaurants | 294 |
| Personnel de cuisine moyen par emplacement | 25-30 |
| Repas annuels préparés | 48 millions |
Développement de menu et innovation culinaire
La société maintient 264 Éléments de menu uniques Dans ses restaurants, avec des coûts de développement de menu annuels estimés à 3,2 millions de dollars.
- Éléments de menu mis à jour trimestriellement
- Équipe de recherche et développement culinaire de 12 professionnels
- Test annuel des recettes: environ 85-90 nouveaux plats
Gestion des opérations des restaurants
Les dépenses opérationnelles annuelles pour la gestion des restaurants totalisent 687 millions de dollars, avec des investissements technologiques de 22,4 millions de dollars en systèmes d'infrastructure numérique et de gestion.
| Catégorie de dépenses opérationnelles | Investissement annuel |
|---|---|
| Dépenses opérationnelles totales | 687 millions de dollars |
| Infrastructure technologique | 22,4 millions de dollars |
Marketing de marque et conception d'expérience client
Les dépenses de marketing atteignent 45,3 millions de dollars par an, le marketing numérique représentant 38% du budget marketing total.
- Budget marketing annuel: 45,3 millions de dollars
- Attribution du marketing numérique: 38%
- Équipe de conception d'expérience client: 18 professionnels
Gestion de la franchise et de l'expansion
La Cheesecake Factory conserve 294 restaurants appartenant à l'entreprise sans opérations de franchise actuelles. L'expansion annuelle et les coûts de développement de la localisation des nouveaux emplacements environ 76,5 millions de dollars.
| Métrique d'expansion | Valeur |
|---|---|
| Total des restaurants | 294 |
| Modèle de propriété | 100% appartenant à l'entreprise |
| Investissement d'expansion annuel | 76,5 millions de dollars |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: Ressources clés
Portfolio de restaurants étendu
Au quatrième trimestre 2023, la Cheesecake Factory exploite 294 restaurants à travers les États-Unis.
| Type d'emplacement | Nombre de restaurants |
|---|---|
| Restaurants appartenant à l'entreprise | 294 |
| Restaurants franchisés | 0 |
Menu propriétaire et expertise culinaire
La chaîne de restaurants maintient Plus de 250 éléments de menu avec des recettes uniques développées en interne.
Reconnaissance de la marque
Revenu total pour 2023: 2,97 milliards de dollars Capitalisation boursière en janvier 2024: 2,86 milliards de dollars
Personnel culinaire et de service formé
- Total des employés: environ 35 000
- Salaire horaire moyen pour le personnel du restaurant: 15,50 $
- Investissement annuel de formation des employés: 4,2 millions de dollars
Infrastructure technologique numérique
| Plate-forme numérique | Métrique |
|---|---|
| Utilisateurs d'applications mobiles | 1,3 million d'utilisateurs actifs |
| Pourcentage de commande en ligne | 22% du total des ventes |
Investissement annuel sur les infrastructures technologiques: 18,5 millions de dollars
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: propositions de valeur
Menu diversifié et étendu avec plusieurs styles de cuisine
La Cheesecake Factory propose un menu avec plus de 250 éléments couvrant plusieurs cuisines. Depuis 2023, le restaurant présente:
| Catégorie de cuisine | Nombre d'éléments de menu |
|---|---|
| Classiques américains | 65 articles |
| Plats internationaux | 55 articles |
| Entrées spécialisées | 45 articles |
| Options végétariennes / végétaliennes | 35 articles |
Tailles de grandes portions et qualité alimentaire cohérente
Les tailles de portions d'élément de menu moyens entrent entre 1 500 et 2 000 calories. Les mesures de qualité alimentaire comprennent:
- 99,5% de cohérence des ingrédients entre les emplacements
- Audits de qualité de l'élément de menu hebdomadaire
- Préparation de la cuisine centrale pour la normalisation
Expérience d'atmosphère de restauration unique et de restauration
Mesures de conception de restaurants à partir de 2024:
| Élément de conception | Spécification |
|---|---|
| Taille moyenne du restaurant | 8 000 à 10 000 pieds carrés |
| Capacité de sièges | 300-350 invités |
| Budget de design d'intérieur | 1,2 $ à 1,5 million de dollars par emplacement |
Prix abordable pour les repas de haute qualité
Détails de la stratégie de tarification:
- Prix de l'entrée moyenne: 16,95 $ - 24,50 $
- Marge bénéficiaire par repas: 15-18%
- Positionnement des prix: repas décontracté à mi-parcours
Large gamme d'options de dessert, en particulier les gâteaux au fromage
Composition du menu dessert:
| Catégorie de dessert | Nombre d'options |
|---|---|
| Variétés de gâteau au fromage | 34 types différents |
| Autres desserts | 22 options supplémentaires |
| Prix du dessert moyen | $8.95-$12.50 |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: relations avec les clients
Expériences culinaires personnalisées
La Cheesecake Factory conserve 220 restaurants à service complet dans 30 États. La taille moyenne des restaurants est de 8 500 pieds carrés avec une capacité de sièges de 300 clients. Le menu comprend 250+ éléments avec des options de personnalisation.
| Métrique de l'expérience client | Valeur |
|---|---|
| Évaluation moyenne de satisfaction du client | 4.2/5 |
| Temps de restauration moyen | 75 minutes |
| Options de personnalisation du menu | Plus de 50 modifications par plat |
Programme de fidélité et engagement numérique
La plate-forme numérique comprend une application mobile avec 3,5 millions d'utilisateurs actifs. Le programme de fidélité génère 22% du total des ventes de restaurants.
- Téléchargements d'applications mobiles: 1,2 million
- Valeur de commande numérique moyenne: 48,50 $
- Taux de rétention des membres du programme de fidélité: 68%
Présence active des médias sociaux
Les médias sociaux suivent en 2024:
| Plate-forme | Abonnés |
|---|---|
| 512,000 | |
| 1,1 million | |
| Gazouillement | 287,000 |
Commentaires des clients et amélioration continue
Collection annuelle des commentaires des clients: 850 000 réponses au sondage. MENU MISE À JOUR Fréquence: 4 fois par an.
Normes de service cohérentes entre les emplacements
Heures de formation des services par employé: 40 heures par an. Score d'évaluation de Mystery Shopper: 4.6 / 5.
| Métrique standard du service | Performance |
|---|---|
| Heures de formation du personnel | 40 heures / employé |
| Score de cohérence du service | 4.6/5 |
| Taux de rétention des employés | 62% |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: canaux
Dine-in Restaurant Lieux
Depuis le quatrième trimestre 2023, la Cheesecake Factory exploite 294 restaurants à service complet dans 41 États et Porto Rico. La taille moyenne du restaurant est d'environ 8 500 pieds carrés, avec une capacité de sièges allant de 250 à 300 clients.
| Type d'emplacement | Nombre de restaurants | Propagation géographique |
|---|---|---|
| Restaurants appartenant à l'entreprise | 294 | 41 États américains et Porto Rico |
| Taille moyenne du restaurant | 8 500 pieds carrés | Capacité de sièges: 250-300 |
Plateformes de commande en ligne
La Cheesecake Factory génère environ 20 à 25% de ses ventes totales via des canaux numériques, y compris la commande directe en ligne sur son site Web.
Application mobile
L'application mobile de la société a été téléchargée plus de 3 millions de fois, avec des utilisateurs mensuels actifs estimés à 750 000 en 2023.
| Métrique de l'application mobile | 2023 données |
|---|---|
| Total des téléchargements d'applications | 3,000,000+ |
| Utilisateurs actifs mensuels | 750,000 |
Services de livraison tiers
L'usine Cheesecake s'associe à plusieurs plateformes de livraison:
- Doordash
- Uber mange
- Grubhub
- Postmates
La livraison tierce contribue à environ 15 à 18% du total des ventes numériques, avec un chiffre d'affaires annuel estimé à 75 à 90 millions de dollars de ces canaux.
Options de restauration et de prise
Les services de restauration et de plats à emporter représentent environ 10 à 12% des revenus totaux du restaurant. La valeur moyenne de l'ordre de restauration varie entre 250 $ et 350 $.
| Métrique de la restauration | Performance annuelle |
|---|---|
| Pourcentage du total des revenus | 10-12% |
| Valeur moyenne de la commande de restauration | $250-$350 |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: segments de clientèle
Consommateurs de restauration décontractés
Selon le rapport sur la tendance des consommateurs de restauration décontractée en 2023 de Technomic, 68% des clients de restauration de restauration décontractés ont 25 à 54 ans. L'usine Cheesecake cible ce segment avec un menu étendu de plus de 250 éléments.
| Caractéristique du client | Pourcentage |
|---|---|
| Tranche d'âge de 25 à 54 ans | 68% |
| Dépenses moyennes par visite | $27.50 |
| Fréquence des visites au restaurant | 2,3 fois par mois |
Familles et convives en groupe
Le restaurant s'adresse aux repas en famille avec des grandes portions et des options de menu conviviales.
- Taille moyenne des partis: 3,5 personnes
- Le segment de la restauration familiale représente 42% de la clientèle totale
- Le menu propose des apéritifs partageables et de grandes tailles de portions
Millennials et Gen Z
La National Restaurant Association rapporte que 45% des milléniaux et Gen Z préfèrent les restaurants avec diverses options de menu.
| Segment démographique | Pourcentage de clientèle |
|---|---|
| Millennials (25-40 ans) | 32% |
| Gen Z (18-24 ans) | 13% |
Démographie à revenu moyen-moyen supérieur à supérieur
Revenu médian des ménages du segment de la clientèle primaire: 85 000 $ à 125 000 $ par an.
- Gamme de revenus des ménages: 85 000 $ - 125 000 $
- Chèque moyen par personne: 35,75 $
- Budget de restauration discrétionnaire: 250 $ - 400 $ par mois
Planificateurs d'événements d'entreprise et sociaux
Le segment de la restauration et des événements d'entreprise génère environ 15% des revenus annuels du restaurant.
| Type d'événement | Pourcentage de revenus |
|---|---|
| Restauration d'entreprise | 8% |
| Événements sociaux | 7% |
| Dépenses d'événement moyen | $675 |
The Cheesecake Factory Incorporated (Cake) - Modèle d'entreprise: Structure des coûts
Alimentation et approvisionnement en ingrédient
Depuis 2023 l'exercice, les coûts de nourriture et d'ingrédient de l'usine de cheesecake représentaient environ 27,8% du total des ventes de restaurants, totalisant 528,7 millions de dollars.
| Catégorie de coûts | Dépenses annuelles | Pourcentage de ventes |
|---|---|---|
| Ingrédients alimentaires | 385,4 millions de dollars | 20.3% |
| Achat de boissons | 143,3 millions de dollars | 7.5% |
Labour et salaire du personnel
Les coûts de main-d'œuvre en 2023 s'élevaient à 933,2 millions de dollars, ce qui représente 49,1% du total des ventes de restaurants.
- Salaire horaire moyen pour le personnel de cuisine: 15,75 $
- Salaire horaire moyen pour les serveurs: 12,50 $
- Compte total des employés: environ 35 000
Loyer et entretien du restaurant
Les frais d'occupation et d'entretien pour 2023 étaient de 276,5 millions de dollars, représentant 14,5% du total des ventes de restaurants.
| Type de dépenses | Coût annuel | Moyenne par restaurant |
|---|---|---|
| Louer | 198,3 millions de dollars | 1,2 million de dollars |
| Entretien | 78,2 millions de dollars | $475,000 |
Dépenses marketing et promotionnelles
Les investissements marketing en 2023 ont totalisé 87,6 millions de dollars, ce qui représente 4,6% du total des ventes de restaurants.
- Budget de marketing numérique: 42,3 millions de dollars
- Publicité traditionnelle: 31,5 millions de dollars
- Campagnes promotionnelles: 13,8 millions de dollars
Investissements technologiques et infrastructures numériques
Les dépenses technologiques pour 2023 ont atteint 65,4 millions de dollars, représentant 3,4% du total des ventes de restaurants.
| Zone d'investissement technologique | Dépenses annuelles |
|---|---|
| Plateforme de commande numérique | 24,7 millions de dollars |
| Infrastructure informatique | 22,6 millions de dollars |
| Cybersécurité | 18,1 millions de dollars |
The Cheesecake Factory Incorporated (Cake) - Business Model: Strots de revenus
Ventes de restaurants en dîner
Revenus annuels des ventes de restaurants en dîner: 2,79 milliards de dollars (2022 Exercice)
| Catégorie de revenus | Montant ($) | Pourcentage des ventes totales |
|---|---|---|
| Ventes de dîner | 2,790,000,000 | 68.5% |
Commandes à emporter et à livraison
Revenus annuels de Takeout and Delivery: 641 millions de dollars (2022 Exercice)
| Canaux à emporter / livraison | Revenus ($) |
|---|---|
| Plates-formes de livraison tierces | 384,600,000 |
| Ordres de plats à emporter directs | 256,400,000 |
Services de restauration
Revenu annuel de restauration: 87,3 millions de dollars (2022 Exercice)
- Représentation des événements d'entreprise
- Restauration de fête privée
- Restauration d'événements spéciaux
Marchandises et ventes de produits de marque
Revenus de marchandises annuelles: 12,5 millions de dollars (2022 Exercice)
| Catégorie de marchandises | Revenus ($) |
|---|---|
| Marchandises de marque | 7,500,000 |
| Produits alimentaires emballés | 5,000,000 |
Achats de la carte-cadeau
Ventes annuelles de cartes-cadeaux: 95,6 millions de dollars (2022 Exercice)
| Canal de vente de carte-cadeau | Revenus ($) |
|---|---|
| Ventes de restauration | 57,360,000 |
| Ventes en ligne | 38,240,000 |
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Value Propositions
The core value proposition for The Cheesecake Factory Incorporated centers on delivering a high-quality, comprehensive dining experience that justifies its price point and encourages repeat visits.
The experiential dining component is supported by operating in the upscale casual dining segment, which positions standards closer to fine dining than core casual dining. This experience drives industry-leading unit economics; The Cheesecake Factory restaurants achieved average unit volumes (AUVs) of approximately $12.5 million for the full year 2025 outlook, up from approximately $12.4 million in fiscal 2024.
The extensive menu caters to diverse tastes, maintaining a large selection that helps drive sales without relying on discounting. The menu features more than 250 menu items, which are updated twice a year to keep the offering fresh. For instance, the Winter 2025 menu update added 23 items across various categories.
Signature cheesecakes serve as a powerful dessert draw and a key differentiator. As of fiscal 2024, The Cheesecake Factory Incorporated offered approximately 45 varieties of proprietary cheesecake and other desserts, with dessert sales representing approximately 17% of The Cheesecake Factory sales during that year. A new dessert, the Peach Perfect with Raspberry Drizzle, was introduced in July 2025.
Perceived value is reinforced by uncompromising quality and large portion sizes, which allow for sharing and leftovers. The average check for The Cheesecake Factory restaurants was reported at $31 in Q2 2025. The success of this value proposition is reflected in the brand's operational performance, with comparable sales at The Cheesecake Factory restaurants increasing 1.2% year-over-year in Q2 2025.
The company has successfully translated its in-restaurant quality to off-premise convenience. For Q2 2025, the off-premise channel accounted for 21% of total revenue, with average weekly off-premise sales reaching $50.0 million. This channel grew to represent 22% of total revenue in Q1 2025.
Here's a quick look at how The Cheesecake Factory's core brand unit economics compare to its multi-brand portfolio average, illustrating the strength of the main concept's value delivery:
| Metric | The Cheesecake Factory (TCF) Restaurant | Fox Restaurant Concepts (FRC) Brands Average |
| Average Unit Volume (AUV) - Q2 2025 | $12.3 million | Approximately $6.4 million (2024) |
| Off-Premise Sales as % of Total Revenue - Q2 2025 | 21% | Not separately specified |
| Average Check Size | $31 | Not separately specified |
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Customer Relationships
You're focused on how The Cheesecake Factory Incorporated maintains its premium position in casual dining, and honestly, the answer lies in how they manage the guest experience from the moment they walk in until they get that follow-up email. It's a high-touch, high-volume operation, which is tough to pull off consistently.
Focus on absolute guest satisfaction and exceptional hospitality
The core value here is uncompromising quality in food and service, which management ties directly to justifying premium pricing and maintaining traffic. For fiscal year 2025, The Cheesecake Factory Incorporated projects consolidated sales of approximately $3.76 billion. The in-restaurant experience is clearly working, as the flagship brand delivered positive comparable sales of 0.3% year-over-year in the third quarter of fiscal 2025, even while the broader environment was challenging. This commitment to quality is reflected in their unit economics; the 4-wall restaurant margin hit 18.5% in the second quarter of 2025, which is the highest level recorded in 8 years. Furthermore, the restaurant-level profit margin for The Cheesecake Factory increased 60 basis points year-over-year to 16.3% in Q3 2025. The company also earned a spot on FORTUNE Magazine's "100 Best Companies to Work For®" list for the twelfth consecutive year in 2025, suggesting internal satisfaction supports external hospitality.
Cake Rewards loyalty program for repeat visitation and data capture
The Cheesecake Rewards program, launched nationally in mid-2023, is a key tool for driving frequency and capturing customer data. The goal is clear: take the average customer, who visits four to six times a year, and use the program to encourage one or two extra visits. Management noted that membership acquisition has exceeded expectations so far. Members show tangible benefits to the business, including higher check averages, higher frequency, and higher satisfaction scores. The company is actively developing a dedicated rewards app to further personalize offers.
Here are the key metrics tied to the loyalty strategy:
- Average customer visits per year: four to six.
- Target incremental visits from Rewards members: one or two.
- Program benefit: Access to online reservations and a free slice of cheesecake on birthdays.
- Development focus: Dedicated mobile app for enhanced engagement.
High-touch, full-service dining experience in-restaurant
The full-service model is supported by industry-leading unit volumes, which indicate strong guest acceptance of the experience. The average unit volume (AUV) for The Cheesecake Factory restaurants reached nearly $12.8 million in the second quarter of 2025, and annualized unit volumes averaged over $12 million in Q3 2025. The average check size for guests is $31. This high-volume performance is a direct result of the in-restaurant execution.
Digital engagement via direct online ordering and social media
Digital channels are a significant, managed part of the customer relationship, moving beyond the four walls of the restaurant. Off-premise sales accounted for 22% of total revenue in Q1 2025 and were 21% of the mix in Q2 2025. To put that in perspective, The Cheesecake Factory's off-premise average weekly sales stand at $50,000, which substantially exceeds competitors like Olive Garden at $24,900. Brand awareness is also driven digitally; the company outpaces its peer group in social media followers per million dollars of sales, boasting over 1.2 million Instagram followers as of its Q1 2025 presentation.
Consistent food quality across all locations via scratch cooking
Consistency is ensured by centralized production for key items. The bakery division operates two facilities to produce cheesecakes and other baked goods for all restaurants and licensees. The menu itself is extensive, featuring about 225 items, with the dessert menu offering 57 varieties of cheesecakes and desserts. Dessert sales alone represented 17% of total sales in fiscal year 2024.
Here is a comparison of key operational and digital metrics for The Cheesecake Factory restaurants:
| Metric | Value (Latest Available 2025 Data) | Period/Context |
| Comparable Sales Growth | 0.3% | Q3 2025 |
| Annualized Unit Volume (AUV) | Over $12 million | Q3 2025 |
| Average Check | $31 | General Metric |
| Off-Premise Sales Mix | 22% | Q1 2025 |
| Off-Premise Average Weekly Sales | $50,000 | General Metric |
| Restaurant-Level Profit Margin | 16.3% | Q3 2025 |
Finance: draft the Q4 2025 customer traffic projection by next Tuesday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Channels
The distribution network for The Cheesecake Factory Incorporated relies on a mix of company-owned physical locations, international licensing, and digital off-premise ordering capabilities to reach its customer base.
The core physical presence is anchored by the company-owned and operated restaurants. As of the first quarter of fiscal 2025, The Cheesecake Factory Incorporated operated a total of 358 restaurants across the United States and Canada, which includes all its brands. Specifically for The Cheesecake Factory brand, there were 215 company-owned locations as of April 1, 2025.
| Channel Metric | Count (As of Q1 2025) |
| The Cheesecake Factory Company-Owned Locations | 215 |
| Total Company-Operated Locations (All Brands) | 358 |
| The Cheesecake Factory International Licensed Locations | 33 |
Off-premise dining is a significant and growing channel. For the first quarter of fiscal 2025, this channel accounted for 22% of total revenue. Total revenues for Q1 2025 were reported at $927.2 million. The average weekly sales for off-premise dining at The Cheesecake Factory restaurants reached $50,000 in Q1 2025, which substantially exceeds competitors.
Direct digital ordering is facilitated through proprietary technology. The Cheesecake Factory Incorporated supports takeout and delivery through its direct online ordering system and a dedicated mobile app. The company also benefits from its Cheesecake Rewards program, which contributes to incremental sales at its locations.
For global reach, The Cheesecake Factory Incorporated utilizes licensing agreements. As of the end of Q1 2025, 33 The Cheesecake Factory restaurants operated internationally under these agreements. These licensees purchase bakery products branded under The Cheesecake Factory mark from the company. The company receives initial development fees, site and design fees, and ongoing royalties based on the licensees' restaurant sales.
Expanded reach beyond direct and licensed operations is achieved through partnerships with third-party delivery platforms. This complements the direct digital channels, ensuring broad availability for off-premise orders.
- The Cheesecake Factory brand reported industry-leading average unit volumes (AUVs) of $12.3 million in fiscal 2024.
- The company plans to open as many as 25 new restaurants across its portfolio in fiscal 2025, including three to four new The Cheesecake Factory restaurants.
- The average check size at The Cheesecake Factory positions it in the upper-middle tier of casual dining chains at $31.
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Customer Segments
You're mapping out the customer base for The Cheesecake Factory Incorporated (CAKE) as of late 2025, and it's not just one group; it's a portfolio of distinct diners across its various concepts. The core customer segment for the flagship brand is the broad demographic of casual diners and families seeking variety.
This segment is characterized by a desire for an extensive menu offering, which is why the main concept features about 225 items. These guests are generally willing to trade up for an elevated experience within the casual dining space, positioning them as upper-middle class consumers willing to pay a $31 average check. This check average places The Cheesecake Factory restaurants in the upper-middle tier of casual dining chains.
Another critical, high-value segment is the dessert enthusiasts specifically seeking the signature cheesecakes. This is the namesake draw, supported by two dedicated bakery production facilities that produce 57 varieties of cheesecakes and other baked goods. Dessert sales remain a significant contributor, representing 17% of total sales in the last fiscal year.
We infer a segment of corporate and group catering customers based on the strong performance of off-premise sales. This channel accounted for 22% of total revenue in Q1 2025 and remained steady at 21% of the mix in Q2 2025. The average weekly sales generated from off-premise orders hit $50,000 per location, substantially exceeding competitors like Olive Garden at $24,900. This indicates a reliable base of customers utilizing the brand for larger, non-dine-in occasions, including catering.
The company is actively cultivating a separate, younger, and more health-conscious customer base through its subsidiary brands, particularly Flower Child, which targets younger, health-conscious diners. This concept specializes in customizable, plant-forward, chef-constructed meals featuring locally-sourced, all-natural, and organic ingredients. This segment visits more frequently; Flower Child customers may visit multiple times a week, contrasting with the four or five times a year for the main brand. The success of this strategy is visible in the financials, with Flower Child sales soaring 31.4% in Q3 2025, following $48.2 million in revenue in Q2 2025. The Cheesecake Factory Incorporated plans to grow the Flower Child brand at a rate of approximately 20% annually in unit count.
Here's a quick comparison of the revenue contribution and growth profile across the main concepts as of mid-2025:
| Customer Segment/Brand Focus | Q2 2025 Sales (Millions USD) | Q3 2025 Comparable Sales Growth (YoY) | Targeted Annual Unit Growth Rate |
| The Cheesecake Factory Restaurants | $683.3 | 0.3% | 2-3% |
| Flower Child (Health-Conscious) | $48.2 | 31.4% (Sales Growth) | Approximately 20% |
| North Italia (Upscale Italian) | $90.8 | 16.1% (Sales Growth) | Approximately 20% |
The overall strategy involves segmenting the market by occasion and dietary preference. You have the destination diner seeking the full, extensive experience at the flagship, the convenience-driven off-premise customer, and the frequent, health-focused patron at the FRC concepts. The flagship brand is projected to have average unit volumes of approximately $12.5 million for fiscal year 2025.
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Cost Structure
You're looking at the core expenses driving The Cheesecake Factory Incorporated's operations as of late 2025. Honestly, managing these costs is what separates the strong concepts from the rest in this environment.
Cost of sales (food and beverage) subject to low to mid-single-digit inflation
The management team is actively managing the cost of goods sold (COGS). They projected a full-year 2025 environment of low- to mid-single digit inflation for food and beverage inputs. The operational focus is clearly paying off, as the 4-wall restaurant margin for The Cheesecake Factory brand specifically reached 18.5% in the second quarter of 2025, an increase of 80 basis points year-over-year. This margin improvement is key to absorbing input cost pressures.
Labor costs, with ongoing focus on productivity improvements
Labor remains a significant cost center, but The Cheesecake Factory Incorporated is seeing positive trends from its focus on efficiency. For the second quarter of 2025, labor costs as a percentage of revenues for the company decreased to 34.9% from 35.1% in the second quarter of 2024. Management specifically highlighted year-over-year improvements in labor productivity, wage management, and staff retention as drivers of this margin performance. It's all about getting more output from the same or fewer hours worked, defintely.
Capital expenditures of $190 million to $210 million for 2025 unit growth
The aggressive expansion plan requires substantial upfront investment. The Cheesecake Factory Incorporated estimates its capital expenditures for fiscal year 2025 to be in the range of $190 million to $210 million to support the planned unit growth. This investment is fueling the goal of opening as many as 25 new restaurants across the portfolio in 2025. Some reports cite the range as $190 million and $200 million.
Here's a quick look at the planned unit growth driving that CapEx:
- Total new restaurants planned for 2025: up to 25
- The Cheesecake Factory locations targeted: up to four
- North Italia locations targeted: six
- Flower Child locations targeted: six
- Fox Restaurant Concepts (FRC) restaurants targeted: nine
Occupancy costs for premium, high-traffic real estate locations
The company's strategy relies on securing high-visibility, high-traffic sites, which naturally translates to higher occupancy costs. The Cheesecake Factory Incorporated believes operating in premier locations contributes to the continuing customer appeal and helps achieve sales per square foot metrics that are among the highest of any publicly-held full-service restaurant company. While a total occupancy cost figure isn't explicitly stated for 2025, the commitment to this real estate tier is a fixed, high component of the cost structure.
Pre-opening costs and new unit inefficiencies for 25 new restaurants
Opening a large number of new units, especially across multiple concepts, creates temporary, non-recurring costs. For the 2025 plan to open as many as 25 new restaurants, The Cheesecake Factory Incorporated estimated preopening expenses to be approximately $34 million. Management noted caution regarding margin expansion due to these increased pre-opening costs and new unit inefficiencies.
You can see how these major cost buckets stack up against the company's overall revenue projection for context:
| Cost Component | 2025 Financial Data/Projection |
|---|---|
| Projected Capital Expenditures (CapEx) | $190 million to $210 million (or $190-$200 million) |
| Estimated Pre-opening Expenses | Approximately $34 million |
| Labor Cost as % of Revenue (Q2 2025 vs. Q2 2024) | 34.9% vs. 35.1% |
| Projected Food/Beverage Inflation | Low- to mid-single digit |
| Targeted New Unit Openings | As many as 25 |
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Revenue Streams
You're looking at the engine room of The Cheesecake Factory Incorporated's financial performance, specifically where the money actually comes in. It's not just one stream; it's a collection of flows, some massive, some smaller but strategic.
The in-restaurant dining sales remain the core revenue driver. For the first quarter of fiscal 2025, total sales at The Cheesecake Factory restaurants hit $673 million. This is the bread and butter, the primary reason for the brand's existence.
The shift in how people eat means off-premise is a significant, measurable part of that core. For Q1 2025, off-premise sales, covering takeout and delivery, accounted for 22% of The Cheesecake Factory Incorporated's revenue. This is up substantially from previous years, showing a permanent change in guest behavior.
Desserts are a distinct, high-margin revenue component. Dessert sales, driven by the two bakery production facilities, consistently represent 17% of total sales.
The global footprint adds another layer through licensing fees. As of the latest reports, The Cheesecake Factory Incorporated has 35 international franchised locations operating under licensing agreements.
Finally, the bakery division supports external markets. Wholesale bakery sales to third-party customers generated $12.7 million in external bakery sales during Q1 2025 alone.
Here's a quick look at how these major components stacked up based on the latest reported figures:
| Revenue Stream Component | Latest Reported Metric/Amount |
| In-restaurant Dining Sales (Q1 2025) | $673 million |
| Off-premise Sales (as % of Q1 2025 Revenue) | 22% |
| Dessert Sales (as % of Total Sales) | 17% |
| International Licensed Locations | 35 |
| Wholesale Bakery Sales (Q1 2025 External) | $12.7 million |
You can see the scale difference; the restaurant operations dwarf the wholesale bakery, but both contribute to the overall top line. The company also has other revenue sources from its other concepts like North Italia and Flower Child, which are part of the 'Other FRC' segment, but focusing just on the specified streams, this is the breakdown.
The key revenue drivers beyond the core dining experience include:
- Dessert Sales Contribution: Consistently 17% of total sales.
- International Licensing Base: 35 international The Cheesecake Factory® restaurants.
- Bakery External Sales: $12.7 million in Q1 2025.
If onboarding takes 14+ days, churn risk rises, but for revenue streams, consistency in the core business is what matters most right now. Finance: draft 13-week cash view by Friday.
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